yashsingh1/xdaforums huggingface dataset:
[P3300, MDA Compact III General] novyck:
The same problem from Spain.

Originally a Sandisk 512Mb but I change with a Sandisk 1Gb of my NintendoDS

HTC3300 Premium free

- No WMPlayer use

- No Resco File Explorer

- TomTom with Western Europe Maps Installed

I'm trying some programs because I wanted to see his features:

- Eval, an old calculator, I like it

- Spb Mobile Shell

- Spb Diary v2.2

- Spb Pocket Plus v.3.1.2

- AlarmToday (installed-uninstalled)

- Agenda One (installed-uninstalled)

- Spb Diary (installed-unistalled)

The first time I've seen the problem is whit a message from Spb Diary: "please insert your storage card" but I don't know if I first uninstalled Agenda One or I have uninstalled after this error.

I have seen in my corrupted sd two folders with the same name "Program files":

- The first one with Agenda One and Spb Diary

- The second one with my others programs.

I'd tried all kind of resets, no luck for me.

I'd tried "chkdsk /f" with my sd adapter from my computer but no luck, it transforms lost chains to files.

I'm gonna try FAT 32 format...

Strongly recommended that Today Programs to be not installed in storage card... may be, I don't do it

I know, my english is very very bad but I'm triyng to help..... :D
[P3300, MDA Compact III General] kachoperro:
Hello, everybody. This is my fist post in this forum. I'm from Spain, so I beg your pardon for my English.

I almost have no problem with micro SD.

I explain. Since I had a Qtek s200 I notice that accepted a FAT32 format, so in my new 3300 the first format of the micro SD was in FAT 32.

- I have a 2 Gb Ultra II Sandisk

- Tomtom 6.030 moved completely to the card

- I don't use win media player, I use Core Player

- I've introduced since first use a metalic plate between batery and back cover, because my car support is magnetic.

- Auto power off in 2 minutes, backlight in 1 minute.

- I ever use power off button, never autolock

I give you my impresions:

HTC P3300: I have never problem in my 3300 about strange characters. But I had the problem of missing files two or three times. After a soft reset all went ok. And all problems were when I used wmp.

Qtek s200: I had twice the problem of strange characters, I had to recover lost data with a PC program. Maybe batery contacts?

Using PDA as a card reader (with programs of card reader transforming like wm5torage or Card Export II), I've noticed that:

HTC P3300: High speed data reading, extremely low speed data writing (but high speed using PC card reader)

Qtek s200: High speed data reading and writing

So my impresion is that 3300 has a bug relationed with writing speed, and the provisional solution given to a greek user auto power off > 1 minute) is the right way
[P3300, MDA Compact III General] victoradjei:
Could the included Sprite Backup be the culprit?

Above was my post in December. I have not had any problems since then so I thought I should share my suspicion here :eek:

After I formated my sd in the card reader (Fat 32 ) I did not install the included version of Sprite. I use the regular version I bought sometime back.

I have also not synched music via WM player, but most people here have pointed fingers at it already. That may leave Sprite included on the device cd:confused:

Please indicate if you still use the supplied version of Sprite as I am tempted sometimes to re-install it :p
[P3300, MDA Compact III General] fortunados:
Again I am facing a lot of problems and corruptions not solved with soft resets since I installed pocket informand and memmaid.

Obviously it is not only related to a problem only to a program but what makes me so angry is that I don´t see that HTC is going to post a updated as they never updated a rom before , I cannot see any update for any model in any of the international web pages....

Lets see if not I will split my 2gb card in two or 4 parts.
[P3300, MDA Compact III General] pebsuk:
Partition

What did you use to partition the card as I can't get my notebook to see it for partitioning purposes....
[P3300, MDA Compact III General] raido:
my P3300 still working :)

used Destinator few times and also copyed some games to sd ( 350mb ) . everything is fine.

PS! fyi p3300 touchscreen does not work in cold conditions!

Temperature was belowe 0 to be precise - 23c and touchscreen just did not operate at all - it was so cold and i tried to call to get a cab. As i tapped the screen with rage i also breaked the stylus :D

crazy stuff.
[P3300, MDA Compact III General] Ipnotik:
Program is "WM5Storage". See my previous posts for the link.

IPK
[P3300, MDA Compact III General] varvocel:
Another Artemis down :(

Today it happened to me... I have HTC Artemis for 6 days. During this time I was testing it hard - TomTom, WMP, 200 MB backups over WiFi, even TT+WMP+searching text strings in files on microSD together. Nothing happened.

But today, when I was adding some tasks to Pocket Informant I noticed that icons and categories from database disappeared randomly.

After that there was rubbish on my SD.

It's a pity - beside this defect Artemis is perfect device for me (small swiss knife with body of Angelina Jolie).

I hope HTC is working hard on this problem, although we can't see any effects.

Varvocel
[P3300, MDA Compact III General] ojster21:
2gb card garbled

I have a new orbit, and also found that data kept disappearing on my storage card or becoming garbled.:confused: A soft reset would fix it but the problem often reoccurred.

Eventually I used a card adapter, backed up all my data, and reformatted the card on my laptop.

If you format as fat and not fat32 it seems to resolve the problem altogether. I've put all the data back on the card, including Tom Tom and it works fine now.:)
[P3300, MDA Compact III General] varvocel:
But how long? Friend of mine has HTC Artemis for month and his data get corrupted last weekend. I wish you luck, but after reading the whole threat I was trying the trick with a piece of paper (several thickness) and was happy, but only for 2 days.

I will try formating SD with FAT16 and installing everything another time.

Thanks for advice.
[P3300, MDA Compact III General] fortunados:
I have formated fat32 and it worked for a while but finally I got the corruption. The paper clip donñt works and I put it quite firmly.

The only things seems to work is to protect files and folders read only and maybe to partition the card in 2 or 4 parts.
[P3300, MDA Compact III General] varvocel:
But ojster said not fat32 - should be fat16 I think?
[P3300, MDA Compact III General] fox 2:
so do i just go buy any sd card and accept my fate that whatever one i buy it will end up corrupt? or is it only certain ones?
[P3300, MDA Compact III General] chickyd:
I'm the same... my 2gb sandisk has just arrived... i plan to format in fat32 and make everything read only as i install everything onto it... fingers crossed!

anyone any other suggestions from the word go or is it just pray and hope?
[P3300, MDA Compact III General] varvocel:
FAT32 or FAT16?

I have a question to all: any of you are using third party PIM (Pocket Informant, Agenda Fusion) on Artemis?

I have HTC P3300 with whole system on internal memory (I removed microSD card from my PDA) and I'm losing my contacts and categories in database.

Maybe it's not a problem with microSD, but with memory management system at all (let's hope not).
[P3300, MDA Compact III General] rickgillyon:
I'm using pocket informant and SPB Diary on the card, not losing anything right now.

My card failed with FAT16, lots of corruptions, currently it's FAT32 and writable, using WMP etc., still no problems for two weeks. I suspect that formatting might seem to fix it but you may still get corruptions down the line. Really, until we get an update from HTC, we're just guessing...
[P3300, MDA Compact III General] evaluator:
Mine has been stable for a month since I reformatted the card with FAT32...holding breath and fingers and toes crossed......
[P3300, MDA Compact III General] varvocel:
Today I've created 3 partitions on my 2GB Sandisk card - first fat16 and default cluster size, second with fat32 and default cluster size and third with fat32 and 512 cluster size.

I've all files on internal memory now, but tomorrow - hard reset and installing some programs and TomTom maps on SD. We will see...
[P3300, MDA Compact III General] kakainis:
I have a reason to think that HTC is not going to release fix for this problem since it has been about 2 months at least now.

I think HTC know it is not worth fixing it, cus it is a Windows Mobile 5 bug, so it is not HTC's problem.

HTC might release firmware based on Windows Mobile 6 which should fix this problem. This is highly likely, because I-mate, Motorola, Lenovo, HP are releasing Windows Mobile 6 devices as of few weeks now.
[P3300, MDA Compact III General] fortunados:
IIf its is a wm5 bug

¿Why only HTC devices are affected ?

Might be related to the percentage of the card used???

IT seems to me that it tends to get corrupted when it start to be 50 % full or more . ??????
[P3300, MDA Compact III General] varvocel:
Not for me - I was testing 2GB card 70-80% full and the first problem with corrupted data was after about 6 days of its intensive usage.

After that I deleted all data from SD, installed fresh system and had next mess after about 3 hours.

And I think it's not Windows fault. HTC made Artemis long after Windows Mobile 5 release then it was HTC's responsibility to heavy testing their device before sending to market.
[P3300, MDA Compact III General] rickgillyon:
Can't see it being a WM5 fault, I've been using WM5 for a year and never seen this. A fix with a WM6 ROM would be good though...
[P3300, MDA Compact III General] RicardoC:
There are so many theorys and its such a random error that I think its defo hardware / BIOS firmware related, something low level.
[P3300, MDA Compact III General] evaluator:
HTC already has a next-gen Artemis, the P3350, so they just might have forgotten about us and our "little" problem.

http://www.europe.htc.com/z/pdf/press/HTCQ107DeviceLineup_070213a.pdf
[P3300, MDA Compact III General] Thomas A.:
Seems not really to be a successor. No GPS, no fun.
[P3300, MDA Compact III General] Imaginati0n:
They are annoucing new models every day...and still no answer to the problem we all have :(...i will start sending e-mails again...since i have not even an update for the situation for one month ...i think we all should start writing again and make some pressure...the life of a mobile device such as this is not so long that we can wait 3 months leaving with a problem such as this..:(..at least they should realease some official news..not answering with pre formated mails with diferent informations...
[P3300, MDA Compact III General] Longhair:
There are so many different variables at play here - just look at the firmware & software issues alone.

The ROM Version Itself

Different countries have different ROMS because of different languages.

Is the problem happening on ALL of the ROMS or just a select few which happen to be the most out there.

---

The Preinstalled Programs

Maybe there is an issue with a couple of the programs conflicting - I remember I couldn't put Norton & F-Secure anti-virus programs on the same computer in the past.

Now you have to get a list of every program that is installed on all the phones and test them in various combinations. Think of it as tracking down a hardware conflict in your computer that is an intermittent problem.

Another thing you need to remember that not phone comes with the same programs because of the country, service provider, etc.

---

The Customer Installed Programs

Are there a few popular programs on the market that is causing conflicts with the preinstalled programs?

---

The Memory Card

Different sizes, different makers, different batches, different format procedures, etc...

---

My point is that all these things take a lot of work and time so expecting an answer within a couple of months is asking quite a lot.

Don't get me wrong, I want these problems to be solved now because it will prevent the same things from happening in the future.
[P3300, MDA Compact III General] kakainis:
I would like to ask one more time - is there any developer here that could put together an app wich could periodicaly check if storage card is ok? This is after all a developer site.

We should take the matter in our own hands as waiting for HTC is proving to be way too long and unfruitful. If we had an app to monitor card and signal an alarm if it needs soft reset it would be one wory about loosing data without any warning less.
[P3300, MDA Compact III General] varvocel:
I've got e-mail from HTC support today: "We know problem, our people are working on it, we don't know when it'll be fixed" etc... They informed me that I can return phone to retailer. I'm starting to suspect (like some other users) that HTC is doing nothing to help us.

PS.

After partitioning SD card there were no data corruptions for now ;) But TomTom can't find maps (neither in main memory nor on SD).
[P3300, MDA Compact III General] Longhair:
Have them put it in writing for you using their company stationary authorizing a full 100% refund so the retailer doesn't have a choice but to honor your request.
[P3300, MDA Compact III General] varvocel:
I wrote them already, because I had talked with retailer before and he told me I must send device for repair. I wonder how they intend to repair it - HTC officially informed all of us their developers don't know solution. Warranty says that they must give you new device after 4 repairs! And they have 2 weeks for each repair. It means 2 months of sending, "repairing" and returning.

I'm getting tired...

PS. I must say it - sorry for my English. It's not my native language like all of you noticed (I'm sure).
[P3300, MDA Compact III General] Longhair:
I know how aggravating it can be going up against a big company - don't let the stress get to you.

Phone up HTC and tell them to send you a letter stating that they are authorizing a full refund so you are able to have a replacement phone right away because of what the retailer is trying to pull.

This way the retailer can't screw you over by having the phone sit in the back room for 2 weeks while he conveniently "forgot" to send it in - thus making the time for warranty to run out and him not having to have any out of pocket costs.
[P3300, MDA Compact III General] asaadxda:
I had exactly the same response from HTC 2 days ago. I suspect our wait will be a very long one. I am not happy with this situation.
[P3300, MDA Compact III General] Ipnotik:
For fixing lost maps create a folder called 2577 in the root directory into first partition (or in the partition where tt maps are located). Then with a simple text editor create a file and rename it as autorun.exe (the extension MUST BE "EXE"). Put it into 2577 and restart the pda. That's all.
[P3300, MDA Compact III General] varvocel:
Tom Tom on SD card after partitioning

Thanks for advice.

I discovered another way to install TomTom and maps on SD partition(it works for me very well).

After partitioning I've three partitions \Storage Card \Storage Card2 and \Storage Card3.

I installed TT and map in main memory, then I moved directory \Program Files\Navigator to \Storage Card3\Program Files. Then I moved folder with map files to main directory of \Storage Card3\.

I leaved folder \My Documents\Tom Tom were it was.

Now I can run TT from SD.
[P3300, MDA Compact III General] varvocel:
I received another advice from HTC today. Someone wrote about it on this forum too. HTC's technician claims that if we will not power off device with on/off button our problem will disappear. Anybody tried it out?
[P3300, MDA Compact III General] kachoperro:
Well, I've had the problem yesterday, after using camera and sending photos to my work PC, using activesync via USB.

I don't like ASync, and thanks God FILE RECOVERY PRO recovers almost 100% of ALL files (I strongly recomend it) in ALL KIND of mass storage devices.

I am begining to suspect that activesync is responsable , because it launchs itself every 4 hours and is the only task active in background in my device.

- So I used the tip for not autolaunchig AS. (creating a fake server, putting sintronization in manually, deleting fake server and soft-reseting)

- Then, I have deleted work PC association, and leave home PC association

I will tell you if it works
[P3300, MDA Compact III General] Rudy Tedaldi:
Do not power off Htc P3300

I have also read the recommendation of the HTC developper.

I have not powered off my device for one week now and indeed, this issue disappears.

Previously, I had the problem approx. every 2 days (more than 30 times).

I have already changed twice my SD card and reformatted the last one 3 times.

So it seems HTC has identified the problem. Now, I really expect they fix it in a new release of the OS (why not a WM6 one ?)

I have changed my settings to automatically switch the display off after 1 minute of inactivity and I try not forgetting to lock the keyboard.

The major problem with this solution is that sometimes the display of my htc is off (due to inactivity) and I don't remember if I have locked the keyboard or not. So I put the htc in my pocket and two hours later, the device is really hot, the battery is nearly empty and I can see that GPS is running for a long time.

So this is definitively not the best solution, even if it is better than nothing.

If HTC does not fix this bug, I propose that everybody writes an email to Sandisk and other Micro SD card makers. They loose a lot of money due to the HTC bug. Indeed, the shop replaces automatically the micro SD card free of charge during the warranty period when they see the corrupted characters on it! They think the card is damaged.

So SanDisk looses money, not HTC !!!
[P3300, MDA Compact III General] varvocel:
I've just seen post at http://xdaforums.com/showthread.php?t=292867 about Dopod new ROM.

Author said this was no data corruption on your SD card after installing new ROM.

Varvocel
[P3300, MDA Compact III General] varvocel:
Hi again,

Just some weekend news.

Like I wrote - I've 3 partitions now. Last sunday one of them get coruppted. It was FAT32 with default cluster size.

I had no programs installed on that partition, just pictures and some movies. The only running application was iSilo accessing data on first partition.

And last but not least - it happened when I accidentally switched power off by pressing on/off button, so maybe auto poweroff is our sulution by now.
[P3300, MDA Compact III General] simonbratt99:
hi guys, just going to add my experience.

Got an orbit a week ago, with a 2gb Sandisk, mine got corrupt ONLY after taking it out and putting it back in. Worked fine since first put in, week later took it out, put it back and its corrupt.

I had turned off the orbit many times, in the 1st week with out corruption problems

I didnt have Resco explorer installed when it corrupted.

I havent really used WM player, but have installed Copilot and may demos and free apps. Never overclocked or any reg edits.

Soo fustrating, lost all my data and program setups.

Just reformatted my card, and turned on my orbit OH and the dates gone back to 26th oct 2006 all on its own!!!

1. How do i know what ROM version im on.

2. Where are the latest ROM version posted?

3. I cant seem to reformat my card other than default cluster size (via PC)

4. Why cant HTC put out an official announcment, please for once, dont let us wonder around the internet gathering in groups, like uninformed sheep.

Foot note: Mine will get pretty hot if i change the Wifi to Full performance. But i dont notice any better performance, so i put it back to average performance.
[P3300, MDA Compact III General] mhuhn:
Too bad the dopod ROM is not available in German. I will have to stick with the original.

If it works with the "wait til it switches off" workaround I guess there must be different modes for going to sleep mode. Windows XP knows something like "polite shutdown" and "force shutdown". Maybe there's something similar for WM5 and the button just uses the wrong (too brutal) one. A lot of tools have functions for putting the device into sleep mode (wisbar advance p.E. I guess). Has anyone tried it that way?

I only had my 3rd crash after 2 months so I am not really a representative tester for this :-D
[P3300, MDA Compact III General] RicardoC:
Way out there idea here, but I have a friend with an Orbit, got it the same time as me (before Xmas) has same SD card (2GB Ultra II). He has never had any errors and has never activated his GPS receiver (no SatNav software). I had my Orbit for 3 weeks before I started getting errors - the day after I first activated the GPS receiver.

Long shot, but has anybody who has the corruption issue never used their GPS receiver?
[P3300, MDA Compact III General] ojster21:
HTC are working on it (SD Problems)

I have a new xda orbit, I have loads of trouble with the sd corrupting and having to soft reset, also trouble with it getting stuck in a booting loop :mad: (which is on another thread) Tried reformatting the card, etc.

I phoned HTC today, cos I am still in short period to return my phone thru c'phn warehouse, and i was trying to work out if a rom upgrade would fix it or whether to change handsets altogether. [Tho' I don't think CW have any comparable handsets available yet on an O2 Tariff (the only network i can get a signal with in this area)]. CW told me they had also ceased trading the orbit within the last few days ago because they were aware of some problems with it.:eek:

HTC are apparently working on a solution or rom upgrade and have told me they have no idea how long it will take to release it. :mad: They seem to be having trouble isolating what the real solution is, they have mentioned the power on/off thing, they even mentioned about sticking paper on the card to improve the contact- so i guess they must be reading this forum. They also said the problem only seems to occur for 'heavy users' but they admit that I would still probably have the problem with any Orbit handset.

So i don't know whether to sit around and wait for a rom upgrade or find a different- anyone suggest a comparable one?:confused:
[P3300, MDA Compact III General] kakainis:
HTC:

It is hoped that the next ROM release will fix known issues with memory cards and your particular device. At the moment we do not have an exact date for when updates will be released. We are expecting this to be in Q1 2007.? Also as yet we cannot confirm the location for any downloads.? We apologise for any inconvenience caused by this.

That was on 19. Feb. 2007. after i thretened to return device.

Also - I am trying this no powering off mode, but no luck, after listening to some podcasts, playing some game or just leaving phone on table it gets corrupted.
[P3300, MDA Compact III General] Longhair:
How are the people who bought their HTC P3300 suppose to get an updated ROM when it comes out when they bought it online though a GSM store?

I cannot get the update from my contract carrier because I got the SIM card only from them.
[P3300, MDA Compact III General] micstar:
Just want to add my experience with my Orbit (German ROM from O2):

I recently bought a 2GB Card (NoName for 39€ + shipping) and was expecting to get the problems this thread is about.

But: Lucky me (touch wood) - still no issues after one week

I use

Battery Plugin with OMAP to 247 Mhz

Copilot

Tomtom 6

Avantgo

Total Commander

TCPMP

Oxios CloseApps

and some Games

I check my E-Mail account via Outlook

ActiveSync sometimes

most of my programs are installed on the Orbit not on the SD-Card...

I switch the device on and off with no care

I will post if problems do occur

Cheers

Mic