yashsingh1/xdaforums huggingface dataset:
[P3300, MDA Compact III General] EazyVG:
Yups tell us, otherwise I have been clean for 4-5 weeks ... kinda missing :)
[P3300, MDA Compact III General] BUSPBP:
Well, it might be more helpful for the community if you could tell xda-developers more details about this. I assume procedures are processed and patches are produced much quicker among developers community.

BUSPBP
[P3300, MDA Compact III General] GOS63:
Of course the cooperation among the community is the best way to solve problems. For this reason, the description of the path it was my first post here.

http://xdaforums.com/showthread.php?t=285511&page=31

You can find here this path. Also the Destinator program is the best way to reproduce ths problem much better. But to be able to reproduce the problem you need a list of all the programs are installed in my device. Perhaps to be able to reproduce the problem with some other programs already in the market now. I was not able to test all compinations with all of them, but the certain is that you will reproduce the problem with the most memory hog programs.

I don't claim that the software we install in the device is faulty. But some softwares are able to provide the problem in the device.

Here is the list of my applications installed in my device and follow the path I already post with the SlovoED and/or Destinator programs.

1. iLauncher

2. Pocket Informant

3. PocketBreeze

4. PhoneAlarm

5. SPBTime

6. SpriteBackup Pro

7. SPB Gprs monitor

8. PocketNotepad

9. eWallet

10. Resco Utilities (including file explorer, registrry editor and photo viewer)

11. Omega One Calc

12. GSPlayer

13. SOTI Pocket controller (the small client service to communicate with my laptop the main application that is installed there.)

14. Paragon software InterkeyPPC

For my opinion you don't need all these programs to reproduce the problem but its much enough if you try with iLauncher, Destinator, SlovoED but I didn't test it that way.

Also remember 2 things to set.

1. With iLauncher, set the option to shut down the programs each time you press the (x) button (don't let them remain in memory)

2. Do not run the SlovoED or Destinator from within a file explorer, but from a shortcut using iLauncher to do that r perhaps another way to make a shortcut.

Read my first post also and remember. You have to follow EXACT what I describe there. This moment this path it works here.

Any way, will be in touch from this forum. I watch it closely.

:)
[P3300, MDA Compact III General] RikP:
Just got an email from HTC europe.

They want to retrieve 3 phones without users hard resetting them. So they can investigate further.

So mine is going there :)
[P3300, MDA Compact III General] asaadxda:
Email received from HTC today:

Unfortunately we do not offer technical support for network branded handsets, as both software and hardware can be altered by the network provider. Please contact your provider for any support that you might need, including repairs and software updates. We may well be releasing a ROM update to solve this particular issue with HTC devices but we would not recommend upgrading your device with our particular update as this may invalidate any warranty that you have with O2.

HTC Support

Any one on O2, what is the way forward?
[P3300, MDA Compact III General] Longhair:
GOS63 - I hope you didn't take offence to my post & I am sorry if I offended you.

I have been following this thread for quite a while and it seems like everything comes in waves - the root problem found, someone posts a solution, and then the process starts over again.

When I read your post (#317) and seen that you had only 2 posts under your belt - it seemed like you were a representive of HTC.

---

As for everybody else who are receiving replies from HTC saying that they will not service "network branded handsets" - I am sure that once the root cause is figured out, they will inform all the networks and the networks will post their own fixes after they (the networks) apply the solution given to them and do their own testing.

I do not work for HTC, or any phone service provider - not even as a person in the store. I am just giving some supportive advice to keep the stone throwning on this thread down to a minimum :D
[P3300, MDA Compact III General] Philip:
Two choices, really. Either install the HTC ROM when it is made available and take your chances (and certainly lose any O2 customisations which you may use) or wait until O2 release their own branded version of the updated firmware, which may take some time.

In the meantime, the more O2 customers who report this fault to O2 (rather than to HTC), the more likely O2 may be to (1) encourage HTC to release a fix quickly and (b) to prioritise their own work on producing an O2 branded version of the update.
[P3300, MDA Compact III General] varvocel:
Be aware that you will lose warranty after upgrading firmware. It's worth to mention - I have 2 years warranty, and I think that repairing PDA at your cost could be very painful.

Beside I think we should report problem to HTC and O2.
[P3300, MDA Compact III General] GOS63:
Hey pal, I'm not offended from your post? How did you make such of thoughts? I'm here to help if I can and to be helped from this rich of knowledge community as all of us. Behind the keyboard, is not so easy for someone to understand very clear some kind of things sometimes and to follow each post of the thread and much better to remember and to compinate what he read and when. We do thousand of thinks in our life everyday, except this. Take care and thanks for your post !!! :D
[P3300, MDA Compact III General] jamin100:
No i know this what i'm going to say now doesnt fix the corruption issue but it helps you to get back up and running quickly when you do have half your files and folders missing..

Use a program called MobSync - More info HERE
[P3300, MDA Compact III General] RicardoC:
I havn't received this response from HTC yet, I was surprised they didnt say this when I first contacted them. Last contact I had from them was acceptance that there was an issue and that they were working on it.

I dont give a monkey's about O2 as I bought my Orbit from eBay, as soon as new Artemis ROMS are available I'll be burning - dont use any O2 customisations anyway (on Orange).
[P3300, MDA Compact III General] varvocel:
I'm everyday MobSync user (it's great program really), but I doubt if it will work with corrupted data - some files may exist on SD with random "modified date"...
[P3300, MDA Compact III General] asaadxda:
You are not alone, I got mine from eBay as well. The person sold me the unit said I should be covered by O2 waranty as it is brand new and it has unique ID, i.e. no prove of purchase required. We need to know who is in simillar situation and approached O2?
[P3300, MDA Compact III General] jamin100:
Its worked with my sd card twice. Once about 6 weeks ago and again today. Luckily i backed up all my files on my sd card with MonSync yesterday so when the card got corrupted i formatted it and then copied all the files back over.
[P3300, MDA Compact III General] jamin100:
I got mine from eBay too, so will it be covered?
[P3300, MDA Compact III General] asaadxda:
Well I hope so, as I said, one of us needs to approach O2 with an Ebay device and see how it goes.
[P3300, MDA Compact III General] varvocel:
This is very uncomfortable with 2GB SD. And if you change many data everyday it's waste of time to synchronizing...

But it's some of temporarily resolution till HTC's awaking ;)
[P3300, MDA Compact III General] BUSPBP:
Let's wake up O2 & HTC

I'm in the same situation here. I've contacted both HTC and O2 to raise the issue, with hope to put pressure on their new ROM solution. Please can you all do the same: http://service.o2.co.uk/IQ/SRVS/CGI...000001383776769,K=6687,SXI=15,VARSET=IETYPE:E

BUSPBP
[P3300, MDA Compact III General] asaadxda:
Thanks for the link, I will do the same.

Did you have any response from O2?
[P3300, MDA Compact III General] jamin100:
It only take time to sync the first time, after that it only copys / deletes the files that have changed.
[P3300, MDA Compact III General] barneyhaye:
O2 have serviced my eBay Orbit under warranty

I can answer the question on whether O2 will honour their warranty on an eBay-purchased phone. After several frustrating corruptions with my 2GB MicroSD I got an even more serious problem - the phone would not reboot after a reset. With O2's help I learnt how to do a soft reset with the two soft-menu buttons held down to initiate a hard reset but it didn't work, with the phone hung.

On O2 helpdesk advice i took the phone along to my local O2 store and presented it for a warranty repair along with my eBay transaction record that named a purchase of a new Orbit.

Although they wouldn't do an exchange, they sent it off for repair to O2 and it was returned in 7 days with a new circuit board fitted. Luckily I have still not eBayed my HTC Prophet, so I still had a phone, calendar, email, etc., etc.

I have had the card corruption twice since then, but I have now set auto-power-off to 30 secs, and never use the power-off button. Even though I use TOMTOM twice a day, the system has lasted a couple of weeks without corruption so far. I figure that when HTC release a ROM, I'll install it, and then re-install whenever O2 finally release their ROM. The risk is that if I have a warranty claim whilst i have the HTC ROM, I will not be covered.

Anyway, if O2 are reading this I want to thank them and congratulate them for excellent customer service.
[P3300, MDA Compact III General] jamin100:
Great, that reassuring to know.
[P3300, MDA Compact III General] asaadxda:
Many thanks for the information. I am more relaxed now.

I use auto power off (after 1 min) and seems to minimise the corruption problem.
[P3300, MDA Compact III General] DennisCooper:
The 'Fix' I have so far ...

Hi everyone!

I'll list steps of what I found as clearly as I can

1. Bro gets an Orbit

2. Becuase I used to have an Xda2i, I bought a 1GB Sandisk Ultra2 Micro SD card as it's 'hi speed' so thought it'd give the best chance of getting a smooth read for TT.

3. Card installed, TT6 installed - Find out mate has just bought one as well.

4. Seemed to all work, then few days later 'no maps found'

5. Call my mate - find out he's using a 'normal speed' Sandisk 512 MB card. This was around 2 weeks later. find out he's had no issues - He's NOT seen the 'no maps found' message.

6. I order up a 1GB Normal speed Sandisk card and stick that into my bro's Orbit. Keep watching and testing it, it's been around 2 months now - no issues, it works!

7. About 4 weeks ago - I got a orbit. I got the 'Normal speed 1GB Sandisk card. For 3 weeks now, I've NOT seen the 'no maps found' message.

So, Mate's orbit using Normal speed 512 MB Sandisk card - no problems

My Bro's Orbit - using 1GB Normal speed Sandisk card - no problems

My Orbit - using 1GB normal speed Sandisk card - no problems

So, from my experience over 3 different Orbit handsets, the 1GB Sandisk normal speed card 'seems' to be stable. I'm sticking with it, it seems to work nicely, it seems stable - time will tell over the next 2,3,4 6 months or so if it 'stays' like this.

Another friend bought an Orbit 2 days ago, I told him to buy a 1GB Sandisk Norma speed card, He went and bought the 2GB one!

tested last night - guess what rightaway 'no maps found' message!

I've told him to go get the 1GB one and i'll install over the weekend and I'm 90% certain it will work !

I 'think' others have posted that they've had issues with 1GB sandisk normal speed cards as well, but I've been skimming the posts - so far it's been good on my side of things.

Just thought to let everyone know what I found, which has now stopped me from swearing more and made me stop looking for another Xda etc!!

Cheers!

Dennis! West London UK!
[P3300, MDA Compact III General] jamin100:
But its not just an issue with tomtom though.
[P3300, MDA Compact III General] kinski:
Reporting the problems with the sd-card to HTC, I've got following response
[P3300, MDA Compact III General] jamin100:
Ok once HTC release an update can us orbit users use that release or do we have to wait for a specific o2 update?
[P3300, MDA Compact III General] kinski:
HTC recommend to take the provider update, otherwise all specific provider sw gets lost. I'm sure that O2 will coming soon with an update, after HTC has released it, cause the card problem needs to be solved immediatly due to warranty etc.
[P3300, MDA Compact III General] Imaginati0n:
Anyone has any news or contact about the development of the suposed rom?...they never said anything beside that e-mail that had found the problem...:(...anyone contacted them recently?
[P3300, MDA Compact III General] varvocel:
Nothing interesting, I received e-mail in replay for my question concerning misleading answers from HTC Europe Support. I think they don't know much more then month ago...

=======================

Good Afternoon, thank you for your enquiry,

I understand that you may be confused on this issue, however we can only tell you the information which has been passed to us. We know that the problem is being worked on and that the cause of the problem has been identified, but we do not know for absolute certain whether this problem has been completely solved yet. We have been informed that the issue should be solved in the ROM update, but we have no guarantees, and we have no release dates. This may explain why you have seen mixed responses to this situation. Basically, we don't know the exact status on the resolution of this issue at this point in time, but as soon as any news is released we will happily update our customers and this news will be published on the website.

Should you have any other problem, please do not hesitate to call us. Your Local number can be found at http://www.europe.htc.com/support/cs_by_phone.html
[P3300, MDA Compact III General] astrodemoniac:
I can confirm that I used my Artemis for over 2 months with a 2GB Sandisk Micro SD and I got no corruption... till I set the power-off timeoutto 1 minute and the light to 30 seconds. I am now testing with 3 Mins.
[P3300, MDA Compact III General] eddieorz:
IT GOT ME TODAY

I have been using a 2gb Sandisc card for a week, everything worked fine - including using TT every day - until this morning when I loaded some photos onto the card using active-sync

Now the SD card shows 4 corrupt files

I am SURE the card is not loose
[P3300, MDA Compact III General] garymansell:
Advice on whether I should purchase O2 XDA

Hi,

I am very keen to buy and O2 XDA ASAP. I want to use it mainly with TomTom 6 and Memory Map so hence I will need to use a 2GB SD card.

I am hence concerned about all of the file corruption people are seeing on this forum.

Should I expect to get file corruption if I am just using these two apps on my XDA? Is it because people are using fairly heavily customised phones that this file corruption is happenning?

Is there any news as to when O2/HTC are going to be offering a fix for this?

Any advice gladly received

Regards

Gary
[P3300, MDA Compact III General] tegz:
Hello all

Just want you to let you all know that i have had the same problem.

I have a mda III compact but it always happens when i add some appz or games on my sd cart. I always plugged/unplugged my cell data cable in/off without turning the power off. The first week my Mirco Sd card corrupted three times and have to format it to use it properly and get rid of those strange signs on my sd. But after I turn it off ( Real off not just standby) my mda when connecting/Disconnecting to my comp it never happend again.

It works for me, I hope it work for you also.

Greetings..

Btw I still have tomtom on my cell
[P3300, MDA Compact III General] jamin100:
hmm, doubt that will cure it totally. It sounds like we are just going to have to wait for HTC to provide a fix
[P3300, MDA Compact III General] kakainis:
I have not seen corruptions since about a month:

1) i overcloaked my Artemis to 273MHz

2) backlight off after 5mins on battery power/10mins on external power,

3) device off after 1min on battery/5mins on external power.
[P3300, MDA Compact III General] tegz:
Yes I know, and its not a solution just a tip.

As I know usb always can be plugged inn when power on.

You just have to be carefull by plugging it off dont disconect when it write.

Maybe the outgoing voltage from the computer usb is a little to high or to low. And by connecting or disconnecting it just a little more.

But your right this must be solved by HTC.
[P3300, MDA Compact III General] tegz:
Hi Kakainis can you give me a url how to overclock my mda.

I have been searching on this forum but did not find it.

Thanks!
[P3300, MDA Compact III General] kakainis:
I used free tool called "Chi-Tai Dang BatteryStatus" - it's a today plugin which has overcloaking capability. I cant overcloak any higher than 273MHz either - at next step which is 286 my device crashes randomly, but at 273 it is noticeably faster and still no crashes.

I have a lot of software installed in memory and on sd card and was getting like 2 corruptions a day before overcloaking.

I tend to close applications when not using em, the only one i have allways open is Resco Explored - to check for card corruption now and then.

Maybe because of device being faster when overcloaked all software finishes working with sd card before device turns off.
[P3300, MDA Compact III General] cozzykim:
Disk Cacheing?

Hi fellas,

Maybe it's because you stop running applications manually, I do this using Magic Button, O2 Task Manager and >Settings>System>Memory>Running Programs to close everything.

I had a MedionPNA100 with WM2003 which corrupts the 1GB SD card leaving odd characters and big empty files like described here.

I always thought that the SD Card connections were poor but I found nearly two years ago that closing ALL running apps/processes would prevent the corruption.

I closed everything to free up system resources anyway at first (not to stop the corruption) so I discovered this by accident.

I also turn off all apps in my XDA Orbit as a matter of course and I've never had the corruption problem so far with a SanDisk Ultra 2GB card.

Is it possible that WM (like its big brother) uses write back disk cacheing to speed up apps.

If so can someone find the registry entry to turn it off and see what happens?

Regards

Kim
[P3300, MDA Compact III General] jamin100:
Good thought Kim, I'll get some people on it over at XDA-Orbit.com too and see if we can come up with our own solution.
[P3300, MDA Compact III General] tegz:
Thanks kakainis for your reply and sharing!
[P3300, MDA Compact III General] Glebby:
Check this thread

http://www.spbclub.com/forum/viewtopic.php?p=27185#27185

The author announces he wrote the monitor utility that alerts about card corruptions.
[P3300, MDA Compact III General] nm8:
I have installed xcpuscalar2007_v3-01 on my machine.... the overclocking capability for Atremis in only 260Mhz (highest the utility displays).... I tired it left it running and ran TCPMP, TT, Internet, all at the same time without problem...

Question is, is it safe to do this? Will it not fry the CPU, what effets does it have on the Artemis in the long run????
[P3300, MDA Compact III General] eddieorz:
Has anyone used the russian utility ??

does it work ??

is it safe ??
[P3300, MDA Compact III General] liverman666:
After suffering the corrupt data problems 3-4 times A DAY,like everyone else.Now my Orbit doesn`t even recognise that there is a card in the machine!!

I have to remove/refit the card and soft-reset about 6 times to get it to see the card.

Now somebody tell me it isn`t a contact/hardware issue!
[P3300, MDA Compact III General] rickgillyon:
It isn't a contact/hardware issue. ;)

Seriously, this isn't the behaviour that other people are seeing, sounds like you might either have a bad unit or a bad card...
[P3300, MDA Compact III General] cozzykim:
Hi,

The jury's (possibly) still out at the moment

see my post above, my WM2003 medion pda has the same problem with its SD card, it sometimes can't see it in file explorer and I have to stick bits of tape on the back of the card or clean the contacts with an eraser to improve the contact.

I reckon that the current problem could be a combination of intermittent contacts and write back cacheing to the disk which is maybe why it's proving so difficult to fix.

That's why I suggested that we should try setting the machine up to write immediately to disk and reduce the chances of buffered data being lost/corrupted by an unsuccessful write to the disconnected or partially connected card.

Unfortunately I don't know enough about how to do this in WM5. :(

Opinions??

Anyone???

Regards

Kim
[P3300, MDA Compact III General] ssarl:
Another solution is probably to keep the card powered on even during the sleep mode. MIO A701 had an option for this.
[P3300, MDA Compact III General] fox 2:
3 weeks with no problem then today those little gremlin folders and files appeared - how long until i lose my data?!?! answers on the back of a postcard!
[P3300, MDA Compact III General] jamin100:
Have you seen this thread. Software to detect corruption and to help prevent it?
[P3300, MDA Compact III General] uniqueboy:
Just read the whole thread, took a while.

I have an Orbit and have had no corruptions for three months until the past couple of days, 2gb sandisk loads of software all kinds. Yesterday program files disappeared, fortunately I keep it backed up on my laptop.

Maybe it isn't just one issue. In some cases the card might be loose or fitted incorrectly and also the power button thing. I thought the active sync launching every 4 hours was also interesting, surely that must be easy to stop.

Would it be possible to write an app that would map itself to the power button that would write protect the card, close all running apps and then shutdown, and then just for a bonus restart any apps it shutdown when powered on.
[P3300, MDA Compact III General] liverman666:
Been using the program mentioned in this link for a couple of days,and have to say,it`s cracking.

I tells you the moment the card corrupts by way of a notification and tells you to soft reset.If you don`t mind soft resetting every so often,it`s a must-have peice of software for everyones Orbit.At least untill the manufacturers get their fingers outta their arses!
[P3300, MDA Compact III General] uniqueboy:
I am installing it now. I hope you guys are more interested than my Mrs.

Will report to you and her later.

HTC should open a software thing in Russia. Clever folks..
[P3300, MDA Compact III General] RicardoC:
I had the corruption appear whilst my Orbit is on. Browsing with File Manager - storage card OK, click back to My Documents on internal memory, copy a file then go back to Storage card to paste it and there is the garbage.
[P3300, MDA Compact III General] kachoperro:
I think I've solved the problem.

As suspected, activesync is in the target, every time I had a card corruption, a sincronization with pc was close in time.

So I have removed the association in activesync, and now I connect as a guest, so I can install programs and explore the 3300.

I backup Tasks, appointments, contacts with PPCBackupcontacts (is free).

Card corruption has dissapeared, making a hard use of the 3300, using the power off button, 80% of card space in use, installing/uninstalling programs, tomtom and wisbar advance installed in Storage Card, an so...

You could try to do the same thing
[P3300, MDA Compact III General] Kostja:
I mentioned same problem in http://xdaforums.com/showthread.php?p=1077894#post1077894

In my previous experience some time it was connected with formatting of the cards. I remember for some cards I had to use not FAT32 but simple FAT formatting.

I did such formatting for my MicroSD 2Gb and will see...