yashsingh1/xdaforums huggingface dataset:
[P3300, MDA Compact III General] Jopster:
Same problem here guys. I'm using a Sandisk Ultra2 1GB card. I have some ghost directories on my card. One was almost 2GB in size. This one suddenly disappeared. I do have 2 directories of 350MB each. My entire MP3 directory is gone, but I'm still able to play my music files. Where did it go to then. :)

I've emailed HTC about the issue with a link to this thread. Perhaps they know something...

All the times it went wrong I had installed TCPMP, SPB Plus and TomTom. Don't know if it means something though...

It's really annoying.
[P3300, MDA Compact III General] orunner:
Hi everybody. As I posted in this thread some days ago, I have this problem and it happened at least 6 times already. It is really annoying.

I am wondering if this is common for every Artemis (O2 orbit, HTC 3300) or just some poor guys like me have bad luck?
[P3300, MDA Compact III General] bogypop:
I have the same problem with my p3300 and 2gb a-data card. I think the problem is from the camera app. When I set the camera to save photos on card, in a day or two my card gets corrupted. Some times soft reset works.
[P3300, MDA Compact III General] low405:
I have some news which might help those experiencing this problem. I've had 2 complete meltdowns and numerous occasions where the device has needed to be reset to see everything on the card.

I did think it was overcolcking that was doing it but I haven't overclocked for a couple of weeks and still needed to soft reset to get the card contents back a couple of times. After the last time I did it I thought I'd take a look at the card and noticed that it was a bit loose in the holder which had a bit of movement itself.

I took a small piece of train ticket (about twice the length of the microsd) and folded it in half. I wrapped it over the card carrier and inserted the card. Closed the carrier and put the sim back in. Sim was nice and tight onto the holder and the sd was tight. 10 days later and no issues. No other changes to setup.

Might be interesting if someone else could try this to see if it solves any issues for them.

Phil
[P3300, MDA Compact III General] khurr:
I have the same problem.

1 gb
[P3300, MDA Compact III General] orunner:
Nice hint, nice try. Thx! I will give a try. Hope it will work.
[P3300, MDA Compact III General] khurr:
I tried, doesnt work :(
[P3300, MDA Compact III General] Woodent:
the same problem here - 1gb Transcend card, p3300, no TomTom (using some other navigation software on the card, though). The device either scrambles the names on the card, or just looses it completely almost every night. Soft reset helps, but this completely ruins all the automated tasks I want p3300 to perform over the night. Considering scheduling it softreset itself at 3am as a temporary workaround :)
[P3300, MDA Compact III General] may22:
Is there anyone not experiencing this problem?

Is there anyone not experiencing this problem?

Which config is working without problem - rom version, micro sd card etc.?

May
[P3300, MDA Compact III General] bmod:
I also have the descripted troubles with a 512kb Card from SANDISK.

Used it, as formatted with FAT or Fat32 Filesystem, with or without installed Applications on Device or Storage Card.

At least in all Combinations there was crypted Fileentrys on Storage Card. (So don't blame TomTom it wasn't!).

If i reset the device on this stage the Filesystem was rebuilding and nothing grave happens.

BUT! if i make photos on this stage or send email-ATT to the SC the File-System was killed and impossible to recover (reformating only!)

I Changed the Photostore to my device but never made pics since the last nuke (because of the traceable effect)

Got anyone a complete Nuke without using the Camera or storing Attachments on their cards?
[P3300, MDA Compact III General] may22:
any solution

Has anyone found a solution? I'm still experiencing this problem and it's getting really annoying.
[P3300, MDA Compact III General] melchor:
I suffer the same problem.

First time i try to send an SMS and the program dosnt open, (i have the attachaments in card).I lost all info, the card in blank (Posible guilty - SMS).

I put all the stuff again , 3 days after, i go in a trip 2 hours of tomtom, close tomtom before turn of the machine.all ok

In home i chech the card, oh no, garbaje, (Posible guilty-TomTom).

There are too many causes, i think its a problem of the firmware of the machine, its really a big problem becouse you never know when can happen, and you never cant trust in the machine.

Here no too many light, this problem its a perfect mistery.
[P3300, MDA Compact III General] RicardoC:
For what its worth, I havnt had any MicroSD problems upto tonight. Had 2gb Sandisk UltraII in Orbit since Christmas day, faultless running at 260MHz (omap). TomTom Nav6 has been installed but not registered / used until today. Registered it this afternoon and activated GPS all appeared OK.

But my SPB Backup didnt run just now so checked and the folder for SPB Backup and SPB Time on my Micro SD (folders in Program Files) were empty! everything else was still there, TomTom maps etc - did a soft reset and the contents re-appeared...!

I wonder if its got something to do with the internal GPS be fired up?
[P3300, MDA Compact III General] markdry:
After this happening to me three times in a month; I read about some guy who put a little bit of plastic in between the sim and sdcard; so what I did; with the 02 Orbit the sd card latch has a small paper handle stuck to it (if you have an 02 Orbit you'll know what I mean) so I just folded this paper handle over onto the latch (rather than flat) and put the sim back in; I did need to put a bit of pressure to get the sim latch to close, but it did.

For the last two months I have not had an issue; I only have 270Mb on the card at the moment as I wanted to run tomtom for a month to see if I had any issue; I will put some music on the week and see if I can get it up to past 400Mb; but so far do good.

Conclusion: possibly a connection issue
[P3300, MDA Compact III General] catmat:
Please, send you describe trouble with SD card to HTC Support team!

http://www.europe.htc.com/support/cs_by_email.html

More emails to support - Quick solution our trouble!
[P3300, MDA Compact III General] RicardoC:
We def should all contact HTC tech. I thought the "folding paper tab" idea might be cool until I just looked and already done it! - still got "the error".

It looks like the FAT is being screwed sometimes when the card is written to, and once its screwed if you do another write the error is unrecoverable. If you notice the error and reboot it gets fixed. I imagine WM5 boot process performs a Scandisk type operation.

I just removed my SD and stuck it into my PC and did a Scandisk on it (the usual - only a few files yet half the card used) and surprisingly it didnt report any errors even though the file size was 40mb and used space was 900mb!

The error appearing after running TTNAV may be down to it writing stuff to the SD on open/close. Whatever the cause its starting to question my ownership of what is by far the best PPC I have ever had otherwise - sheesh.
[P3300, MDA Compact III General] RicardoC:
I may be wrong so take this as you will but until HTC sort the SD issue I think there is a work around to stop having to format & start again.

Its a bit of a pain but works for me.

For whatever reason it appears the SD's file allocation table gets corrupted when a write is made to the card (sometimes). Once this has happened

if you soft reset then WM5 appears to mend the error (probably uses the 2nd backup FAT) BUT if you write something else to the screwed SD - before the soft reset - then that kills both FATs and a format is needed.

So you need to check the status of the SD after each write and soft boot if required. Note that TTNAV appears to write to the SD when it opens & of course if you add POI's, Fav's etc so you need to be careful.

Its a pain to do this all the time but is better than being in the middle of nowhere with corrupt maps.

Obviously some of your other apps may multi write to the SD in which case you can't really keep checking but so far this laborious method has worked for me - I just leave File Explorer open on the SD and check there after each file write and after opening TTNAV6 & reboot if anything disappears.

Hope that helps & Lets hope HTC solve it soon.
[P3300, MDA Compact III General] RicardoC:
Has anyone had this error occur WITHOUT using the internal GPS at all since a soft reset?

My Orbit's SD appears stable until I use the GPS then at some point in the future I get corruption unless I soft reset after using the GPS...any opinions? A soft reset after using SatNav would be a better short term fix than the above...
[P3300, MDA Compact III General] Imaginati0n:
I already had this error after a sync...and i frequently had it with spb insight after interropting a full sync of the rss..i'm realy tired of this error...:(
[P3300, MDA Compact III General] Luiz:
Maybe this is only the crap Windows OS. Had the same problem with Tomtom along with music file. I sorted this out by creating a directory only for movies, another one only for music and so on. I wasnt even able to delete or copy anything to the SD Card.Thankfully I found a program called "Unlocker" that was very usefull for me.As none of the commons programs to format the SD was working. Even tried formating it with pda's programs for it.No joy. But I finally downloaded "Unlocker" for XP and sticked the SD in the laptop again and was unlocking each file and deleting them (sometimes the unlocker says this aint locked but it is dont bother with that).After deleting all the files in the SD I finally managed to format it with "Horriblows XP".Afterwards I've copied all the files again to the SD and created specifics directories for programs,musics,movies and so on. For now everything is working just fine!

I hope this might help someone out there.

L Santos
[P3300, MDA Compact III General] jenom:
I give it a try

Hi.

Searching the web again I found this (at the bottom) thread/wiki just in this forum. I will give it a try and post my experiences here. Maybe it can hotfix the issue but than again I wonder why Sandisk-cards should be so bad in quality?
[P3300, MDA Compact III General] kachoperro:
I think it's a very good idea, but what kind of changes you will make? Increase or decrease the values?

In my 3300 both values are 1500
[P3300, MDA Compact III General] jenom:
It seems you have to increase these values, so I set them to 8196 (dec) respectively 2004 (hex). But I have to say, that it seems to me that it didn't help for I got the corruption shortly after I changed the values. I checked the card before changing these values and after changing I even reseted the device to be sure. But the corruption came once more. Maybe it's worth to give Kingston a try for I had corruption problems with CF-cards being to slow for my digicam.

Anyway I will try to return my device and get the eten glofish x700 instead.
[P3300, MDA Compact III General] Imaginati0n:
I had the problems since the begining with a kingston card..so i think thats not the issue unfortunely :(
[P3300, MDA Compact III General] debully:
Lets face it - the fix in the way of a HTC rom update just aint gonna happen.

The build quality of every HTC device I have owned has always been absolutely shocking, and now I no longer have the benefit of Orange Care, it really bites.

Add to that the stupid bugs like this and backlight etc and it adds up to an excellent device on paper - and a totally ****e one in reality.

I will NEVER BUY A HTC DEVICE AGAIN.

Especially now their position of monopoly has been taken away from them.
[P3300, MDA Compact III General] pumv:
Dear Imaginati0n, dear all.

I believe I found transient solution.

I faced corrupted data in a card in this Monday after three happy months and have been receiving it several times each day till today. Based on Russian forum 4pda I used Soft Reset for recovery and then - wm5torage (Activate-Deactivate) - I never lost data from card (I made sure this is just wrong first time reading of card drive configuration)

Today morning I decided to leave Resco Eplorer in memory with card folder as current directory. The corruption is elliminated! :eek:

It might be my self-suggestion, so I would like to ask somebody for repetition of my exercise.
[P3300, MDA Compact III General] nemo8:
2Kachoperro

Did you make Hard Reset right after you had removed your association from Active Sync? Or do you keep on using the same PDA configuration as before?

Is it still efficient in preventing your card from corrupting(4 days have passed)?
[P3300, MDA Compact III General] kachoperro:
Oh, no, I forgot to tell you about this, sorry

Yes, I made the next steps:

- An emergency backup of private data (personal photos, documents)

- A copy of contacts, appointments, tasks... with PPCBackupcontacts.EXE. It's free and make backupo separately in .CSV format (opens with excel)

- Hard reset with microSD out of the 3300

- Formated microSD in Fat32 in PC

- Restore contactcs, reinstalled programs, etc, NOT restored form Sprite Backup

Now I use PPCBackupcontacts.EXE; and MOBsync to sincronize memory card everyday (creates a ghost image in PC)

Of course associated as a guest.

It is still efficient, what's more, a couple of friends are doing the same and all goes right
[P3300, MDA Compact III General] jenom:
I have also experienced this but unfortunately it doesn't work 100%, more than 80-90%. So you still get the corruption. Even worse: The settings in the registry don't work either.

Does this ActiveSync stuff really work? I was anyway looking for an ActiveSync replacement.
[P3300, MDA Compact III General] nemo8:
Thanx, kachoperro.

If proved to be a constant success your way of storage card cure seems to be the best of all described as it doesn't require any kind of additional regular activities after has been once done.
[P3300, MDA Compact III General] simonbratt99:
my latest experience

hung up again!!! (O2 Xda Orbit)

Just gone on our honeymoon and it happened!!!!! (4th time ever now)

Oh man, bad timing, id bought street maps for Miami, needed GPS for various reasons, games for on the plane etc...

And it decided not to work with the 2gb mem card in , it would boot and then get to the desktop ok, then the screen would freeze, nothing could be accessed.

If i took the card out, it works fine (except none of the apps work cos installed on the card of course)

Now im back in the UK, please tell me someone has fixed the problem?

might just send it back to O2, tell them to stuff thier contract and go back to Orange (and thier FREE help line!!)

Thanks guys, sorry to moan again
[P3300, MDA Compact III General] zlatan24:
You can try photo recovery. Do something restore destroyed photos from Flash card, MMC, CF card and another types cards.
[P3300, MDA Compact III General] simonbratt99:
O2 reply

just phoned O2 about the problem, he (they) Customer services, had never heard of the problem (to be expected) and he will forward it to the tech team. BUT i shouldnt expect an answer before a week has passed.

Dont you think thats a long time????

Any one else got a response from O2?

Simon
[P3300, MDA Compact III General] cfvilela:
Hi all,

I did it pretty much the same way as kachoperro did and I had no problems since (5 weeks ago).

Regards,
[P3300, MDA Compact III General] azusa:
Share my experience

Hi,

I have a P800W and a 1GB Kingston MicroSD card and I did 2 tests, one based on FAT16 cluster size 16 and the other FAT32 cluster size 32.

[Test 1]

During the 1st test, I do with Virtual Explorer, Total Commander and File Explorer. This settings seems ok that at times I can see the funny character at the storage card when 1st open virtual explorer, but it will go away as soon as I switch to other directory and return back. everything is intact and it will stay stable for days without reset. I have even had a small paper slipped behind my memory card to make sure the contact is tight.

But as soon as I install the Resco Explorer, the Storage Card corruption will hapen very frequently and always requires reset. Since most of my programs are installed to the storage card, so whenever the device seems hang while showing the hourglass, I know it is time to reset. So very frustrated then I carry out the second test.

[Test 2]

I copy all my storage card content to my notebook, then uninstall Resco Explorer and format the memory card to FAT32 and cluster size 4kb. I have notice that FAT32 will make better use of the space as the slack space shown is only 4.7MB out of Actual Usage size of 699MB, whereas in the case of FAT16 was more than 21MB. After that I restore the Storage Card content from the notebook and I did not hard reset my device.

Glad to say that the device has become stable and have not notice the funny character at all so far, and the response is fast. I even had the small paper behind the memory card removed.

From here I derive that the Format of the Card to FAT32 with cluster size 4KB may help alot in this aspect.

Does someone else has this experience or can someone try to so the same?
[P3300, MDA Compact III General] rickgillyon:
Since I formatted FAT32 as detailed here:

http://xdaforums.com/showthread.php?p=1130809

I've not had any problems at all. But whether that's the answer or not, who know? Some have gone for months between corruptions (as I have now).
[P3300, MDA Compact III General] simonbratt99:
fixed it

OK i fixed this problem easy enough, i deleted the two folders on the mem card called Inbox.mst etc. as XP was having trouble viewing them, put the card back in the phone and its working fine. so didnt need to reinstall the card (from SPB backup)
[P3300, MDA Compact III General] satbox:
Just to add another (one more...) case of 2Gb card corruption...:mad: It is a scandisk one.

I sent a mail to the support of HTC and received the same answer: they know the problem and work to solve it but, I have doubts...

Regards
[P3300, MDA Compact III General] twisted-pixel:
only recently been looking at this thread as after 20 months of flawless use, my orbit crashed on me last week.

The scenario was that I was turning the unit off just as a text message was coming in. the screen stayed on but everything was locked up...none of the buttons worked, nothing.

so. when I got home (was driving at the time). I tried a soft reset...the system started as normal, but as soon as it got to the bit where 'no messages" would show on the today screen, it locked up. (I had the unit set to store messages on the SD card)

so, I took the SD card out and rebooted..everything was fine..put the SD card back in, failed at exactly the same point again.

So I copied everything off the card onto my hard drive, reformatted the card, copied everything back and changed it to store message attchments in main memory.

so, everything was fine for a while. but today, I had another crash (not quite as severe though)...and I noticed something that I hadn't noticed before.

today when it crashed, I had the phone set to "meeting" which vibrates. As I sent the text message, the unit gives me that stupid "message sent" box, so the phone vibrates like crazy and the unit hangs. This is almost identical to the first incident I had. As I turned the phone off when a text message was coming in, the phone was vibrating away.

so this would appear to support the loose SDcard slot that some people have blamed.
[P3300, MDA Compact III General] rickgillyon:
They are taking their bloody time...
[P3300, MDA Compact III General] asaadxda:
I agree, we will get response from HTC or O2 when the unit is out of date and you are about to change it?

No a happy situation
[P3300, MDA Compact III General] Imaginati0n:
Yes...unfortunaly i think they are just telling that will be a new rom with the problem fixed just to shut us up till we get tired...they told if i wasent glad with the problem that they were sorry...yes but that sorry doesnt pay the money i'm loosing if try to sell it now...and never benefitted from a good equipment...i cant understant why a copmpany such as this cant take a mesure...eten may have some problems but always is realeasing roms to fix them...and they annouced that it will be a WM6 upgrade for their model x500..while HTC just focus on the profits and realeasing new models everyweek while they cant even support the old ones...i will try to send them a last e-mail asking for a date since i think almost 5 months is too long for having a defected equipment...if they come with the same bullsh** i will get a lawyes and make a formal complain to an entity to consumer protection and star a legal action..already lost a lot of important stuff over this and they even give any word to us...
[P3300, MDA Compact III General] hays:
AAARGGGHHH

Just had this problem after nearly 2 months of use

Also just as I started using WMP more (got a headphone adaptor and started using my ipod headphones)

Did a hard reset as it's good to have a clear out no and again

All good again

HTC should be ashamed of themselves. This should have been sorted months ago. Now they should be offering a rom update to cure this and upgrade to WM6
[P3300, MDA Compact III General] simonbratt99:
cant we all do something? like get a petition going, get some actual figures of how many people are affected? or we all send the phones back? i dunno, just feel like the customers dont matter
[P3300, MDA Compact III General] mskhan:
I have discovered that instead of doing a reset of my O2 orbit to recover my files stored on 2GB micro SD I run Mortplayer with "refresh favourites structure" at every starup and this always gets back my files saved on micro SD. From this I guess the files are never lost or corrupted but the directory pointing to the files stored is some how getting screwed up. I do not understand what Mortplayer is doing when it is started but it sure sorts out the problem quicker than doing a reset. Hope this tip helps some.
[P3300, MDA Compact III General] uniqueboy:
So if we can work out whatever mortplayer is doing, maybe that process could optionally be built into sdsentry to be fully automated.

wm6 please HTC
[P3300, MDA Compact III General] debully:
Its an absolute disgrace - best thing to do is swear NEVER to buy a HTC device again, and tell your freinds that although it has a top spec, its no use if the SD card corrupts every day. They obviously dont give a crap about customers now, lets see if they care in 12 months time when they're going down the swanny.

Can't wait until my contracts up to get rid of this crap - hopefully there'll be an alternative to HTC by then. C'mon ASUS.
[P3300, MDA Compact III General] varvocel:
I share your feelings - I was very satisfied with Artemis (GPS, phone, size, design) but I must say it again - their response to our problems with SD is pathetic. See first post's date in this threat.

I send my HTC P3300 (unbranded) to authorized service 2 months ago and they still claim: "We don't have parts for repair from HTC", but HTC releases new devices almost every week. And warranty says - device must be repaired within 2 weeks but time of waiting for parts doesn't count...

It sounds like a presale - pay now and wait months (maybe years) for properly working device.

Shame on you HTC.
[P3300, MDA Compact III General] BUSPBP:
It looks to me that HTC is following the strategy "skimming the cream" in the PDA market at the moment, while other manufacturers cannot yet introduce equally competitive products.

That's a short life for HTC as I can foresee.

They are certainly one among worst companies in terms of customers' aftersale services.

BUSPBP