[Galaxy Note 3 Q&A, Help & Troubleshooting] zioax14:
Hi to all, I have received OTA update for the NG2 fw version. Currently I'm on nb7 version. It download correctly the update but when try to install it say that there is an error. Below there is the last_log content file

load : /res/images/icon_att_fota_error.png
load : /res/images/icon_tmo_fota_complete.png
load : /res/images/icon_tmo_fota_error.png
load : /res/images/progress_empty.png
load : /res/images/progress_fill.png
load : /res/images/installing_text.png
installing_text: it (384 x 71 @ 795)
load : /res/images/erasing_text.png
erasing_text: it (192 x 38 @ 663)
load : /res/images/no_command_text.png
no_command_text: it (225 x 38 @ 663)
load : /res/images/error_text.png
error_text: it (78 x 38 @ 663)
load : /res/images/indeterminate01.png
load : /res/images/indeterminate02.png
load : /res/images/indeterminate03.png
load : /res/images/indeterminate04.png
load : /res/images/indeterminate05.png
load : /res/images/indeterminate06.png
load : /res/images/icon_installing_overlay01.png
load : /res/images/icon_installing_overlay02.png
load : /res/images/icon_installing_overlay03.png
load : /res/images/icon_installing_overlay04.png
load : /res/images/icon_installing_overlay05.png
load : /res/images/icon_installing_overlay06.png
load : /res/images/icon_installing_overlay07.png
Command: "/sbin/recovery"
previous_runs = 0
send_intent = (null)
update_package = (null)
att_fota_update = 0
tmo_fota_update = 0
wipe_data = 0, wipe_cache = 0,wipe_sdcard = 0,delete_data = 0,wipe_data_crypto = 0,wipe_carrier = 0,no_wipe_custom=0
wipe_hdd_secure = 0
show_ui_text = 0
update_factory_csc = 0, update_home_csc = 0, factory_fota = 0
carry_out = (null)
tima_kernal_recovery = 0

[property list]
af.resampler.quality=4
mm.enable.qcom_parser=37491
mm.enable.smoothstreaming=true
ro.qc.sdk.izat.service_mask=0x0
ro.qc.sdk.izat.premium_enabled=0
ro.qc.sdk.audio.ssr=false
ro.qc.sdk.audio.fluencetype=none
ro.qc.sdk.camera.facialproc=false
ro.qc.sdk.sensors.gestures=true
ro.qc.sdk.gestures.camera=false
ro.sf.lcd_density=480
ro.adb.secure=1
ro.com.google.gmsversion=4.4.2_r1
ro.com.google.clientidbase=android-samsung
ro.com.android.dateformat=MM-dd-yyyy
ro.gps.agps_provider=1
ro.sec.fle.encryption=true
ro.boot.emmc=true
ro.boot.sec_atd.tty=/dev/ttyHSL0
ro.boot.baseband=msm
ro.boot.hardware=qcom
ro.boot.serialno=07e5b21f
ro.boot.bootloader=N9005XXUENB7
ro.boot.debug_level=0x4f4c
ro.boot.warranty_bit=0
ro.boot.boot_recovery=1
ro.boot.emmc_checksum=3
ro.boot.nvdata_backup=0
ro.boot.cp_debug_level=0x55FF
ro.data.large_tcp_window_size=true
ro.emmc=true
ro.hdmi.enable=true
ro.hwui.path_cache_size=8
ro.hwui.layer_cache_size=32
ro.hwui.shape_cache_size=2
ro.hwui.texture_cache_size=48
ro.hwui.gradient_cache_size=1
ro.hwui.drop_shadow_cache_size=4
ro.hwui.text_large_cache_width=2048
ro.hwui.text_small_cache_width=1024
ro.hwui.text_large_cache_height=1024
ro.hwui.text_small_cache_height=512
ro.wifi.channels=
ro.allow.mock.location=0
ro.board.platform=msm8974
ro.build.id=KOT49H
ro.build.PDA=N9005XXUENB7
ro.build.date=Thu Feb 27 20:05:04 KST 2014
ro.build.date.utc=1393499104
ro.build.host=SWDD5614
ro.build.knox.container=
ro.build.tags=release-keys
ro.build.type=user
ro.build.user=dpi
ro.build.scafe=americano
ro.build.scafe.shot=double
ro.build.scafe.size=short
ro.build.display.id=KOT49H.N9005XXUENB7
ro.build.product=hlte
ro.build.selinux=1
ro.build.selinux.enforce=1
ro.build.version.sdk=19
ro.build.version.release=4.4.2
ro.build.version.codename=REL
ro.build.version.incremental=N9005XXUENB7
ro.build.changelist=636608
ro.build.hidden_ver=N9005XXUENB7
ro.build.description=hltexx-user 4.4.2 KOT49H N9005XXUENB7 release-keys
ro.build.fingerprint=samsung/hltexx/hlte:4.4.2/KOT49H/N9005XXUENB7:user/release-keys
ro.build.characteristics=phone
ro.error.receiver.default=com.samsung.receiver.error
ro.hdcp2.rx=tz
ro.slook.ver=1
ro.config.knox=1
ro.config.tima=1
ro.config.ringtone=Over_the_horizon.ogg
ro.config.alarm_alert=Alarm_Morning_flower.ogg
ro.config.media_sound=Media_preview_Touch_the_light.ogg
ro.config.notification_sound=S_Whistle.ogg
ro.kernel.qemu=0
ro.secure=1
ro.secwvk=144
ro.vendor.extension_library=/vendor/lib/libqc-opt.so
ro.carrier=unknown
ro.product.cpu.abi=armeabi-v7a
ro.product.cpu.abi2=armeabi
ro.product.name=hltexx
ro.product.board=MSM8974
ro.product.brand=samsung
ro.product.model=SM-N9005
ro.product.device=hlte
ro.product.locale.region=GB
ro.product.locale.language=en
ro.product.manufacturer=samsung
ro.baseband=msm
ro.bootmode=unknown
ro.chipname=MSM8974
ro.hardware=qcom
ro.opengles.version=196608
ro.qualcomm.cabl=1
ro.revision=8
ro.security.mdpp.ux=Enabled
ro.security.mdpp.ver=1.0
ro.security.mdpp.release=2
ro.serialno=07e5b21f
ro.bootloader=N9005XXUENB7
ro.debuggable=0
ro.debug_level=0x4f4c
ro.factorytest=0
ro.setupwizard.mode=DISABLED
ro.product_ship=true
ro.warranty_bit=0
ro.boot_recovery=1
ro.emmc_checksum=3
ro.nvdata_backup=0
ro.securestorage.support=true
ro.cp_debug_level=0x55FF
ro.use_data_netmgrd=false
dev.pm.dyn_samplingrate=1
lpa.decode=false
lpa.use-stagefright=true
mmp.enable.3g2=true
net.bt.name=Android
net.change=net.bt.name
ril.subscription.types=NV,RUIM
init.svc.healthd=running
init.svc.ueventd=running
init.svc.recovery=running
qcom.hw.aac.encoder=true
rild.libargs=-d /dev/smd0
rild.libpath=/system/lib/libsec-ril.so
vidc.debug.level=1
debug.sf.hw=1
debug.egl.hw=1
debug.disable.bwc=1
debug.mdpcomp.logs=0
debug.composition.type=c2d
media.stagefright.enable-aac=true
media.stagefright.enable-qcp=true
media.stagefright.enable-http=true
media.stagefright.enable-scan=true
media.stagefright.enable-fma2dp=true
media.stagefright.enable-player=true
media.enable-commonsource=true
media.aac_51_output_enabled=true
dalvik.vm.heapsize=512m
dalvik.vm.heapmaxfree=8m
dalvik.vm.heapminfree=2m
dalvik.vm.heapstartsize=8m
dalvik.vm.heapgrowthlimit=128m
dalvik.vm.stack-trace-file=/data/anr/traces.txt
dalvik.vm.heaptargetutilization=0.75
tunnel.audio.encode=true
tunnel.decode=true
tunnel.audiovideo.decode=true
persist.cne.feature=0
persist.gps.qc_nlp_in_use=0
persist.hwc.mdpcomp.enable=true
persist.sys.usb.config=mtp
persist.sys.wfd.virtual=0
persist.sys.dalvik.vm.lib=libdvm.so
persist.sys.logkit.ctrlcode=0
persist.sys.whitelist=/system/etc/whitelist_appops.xml
persist.sys.storage_preload=1
persist.sys.strict_op_enable=false
persist.data.netmgrd.qos.enable=false
persist.demo.hdmirotationlock=false
persist.rild.nitz_plmn=
persist.rild.nitz_long_ons_0=
persist.rild.nitz_long_ons_1=
persist.rild.nitz_long_ons_2=
persist.rild.nitz_long_ons_3=
persist.rild.nitz_short_ons_0=
persist.rild.nitz_short_ons_1=
persist.rild.nitz_short_ons_2=
persist.rild.nitz_short_ons_3=
persist.audio.fluence.speaker=true
persist.audio.fluence.voicerec=false
persist.audio.fluence.voicecall=true
persist.debug.wfd.enable=1
persist.radio.add_power_save=1
persist.radio.apm_sim_not_pwdn=1
persist.timed.enable=true
persist.speaker.prot.enable=false
persist.fuse_sdcard=true
keyguard.no_require_sim=true
security.mdpp=None
security.mdpp.result=None
telephony.lteOnCdmaDevice=0
DEVICE_PROVISIONED=1

stat() of /dev/block/platform/msm_sdcc.1/by-name/efs succeeded on try 1
stat() of /dev/block/platform/msm_sdcc.1/by-name/system succeeded on try 1
open failed '/sys/fs/scfs/system_type' - No such file or directory
stat() of /dev/block/platform/msm_sdcc.1/by-name/efs succeeded on try 1
open failed '/sys/fs/scfs/system_type' - No such file or directory
read csc code = 'DBT'
just_reboot_after_update = 1

# MANUAL MODE #
No command specified.

[installing multi-csc]

#echo

#echo -- Appling Multi-CSC...
-- Appling Multi-CSC...

#mount /system
stat() of /dev/block/platform/msm_sdcc.1/by-name/system succeeded on try 1
open failed '/sys/fs/scfs/system_type' - No such file or directory
/system sucessfully mounted

#echo Applied the CSC-code : DBT
Applied the CSC-code : DBT

#cp -y -f -r -v /system/csc/common /
trace: __out_return: __scan_cp_dir :: cannot get src '/system/csc/common' (No such file or directory)

#unmount /system
open failed '/sys/fs/scfs/system_type' - No such file or directory
/system sucessfully unmounted

#mount /system
stat() of /dev/block/platform/msm_sdcc.1/by-name/system succeeded on try 1
open failed '/sys/fs/scfs/system_type' - No such file or directory
/system sucessfully mounted

#cmp -r /system/csc/common /
trace: __out_return: __scan_cmp_dir :: Can't open dir '/system/csc/common' .. skip (No such file or directory)

#cp -y -f -r -v /system/csc/DBT/system /system
trace: __out_return: __scan_cp_dir :: cannot get src '/system/csc/DBT/system' (No such file or directory)

#rm -v /system/csc_contents
removed symbolic '/system/csc_contents'

#ln -v -s /system/csc/DBT/csc_contents /system/csc_contents
create symbolic '/system/csc/DBT/csc_contents' -> '/system/csc_contents'

#unmount /system
open failed '/sys/fs/scfs/system_type' - No such file or directory
/system sucessfully unmounted

#mount /system
stat() of /dev/block/platform/msm_sdcc.1/by-name/system succeeded on try 1
open failed '/sys/fs/scfs/system_type' - No such file or directory
/system sucessfully mounted

#cmp -r /system/csc/DBT/system /system
trace: __out_return: __scan_cmp_dir :: Can't open dir '/system/csc/DBT/system' .. skip (No such file or directory)

#rm -v --limited-file-size=0 /system/app/*

#echo Successfully applied multi-CSC.
Successfully applied multi-CSC.
open failed '/sys/fs/scfs/system_type' - No such file or directory
/system sucessfully unmounted
running multi-csc time : 0.428s

[installing post-recovery]

#mount /cache
/cache sucessfully mounted

#mkdir system cache 0775 /cache/recovery

#cp -y -f -v /tmp/recovery_backup.txt /cache/recovery/last_recovery
/tmp/recovery_backup.txt -> /cache/recovery/last_recovery (79872 bytes)
transferred in writed time : 0.000s closed time : 0.005s progressed with 4096.00M byte/sec
src : -rw-r--r-- root root 79872 1970-06-19 05:12 recovery_backup.txt
dst : -rw-r--r-- system system 79872 1970-06-19 05:12 last_recovery

#mount /data
stat() of /dev/block/platform/msm_sdcc.1/by-name/userdata succeeded on try 1
/data sucessfully mounted

#mkdir system log 0775 /data/log

#cp -y -f -v /tmp/recovery_backup.txt /data/log/recovery_log.txt
/tmp/recovery_backup.txt -> /data/log/recovery_log.txt (79872 bytes)
transferred in writed time : 0.000s closed time : 0.004s progressed with 4096.00M byte/sec
src : -rw-r--r-- root root 79872 1970-06-19 05:12 recovery_backup.txt
dst : -rw-r--r-- system system 79872 1970-06-19 05:12 recovery_log.txt

/data sucessfully unmounted
running post-recovery time : 0.109s
create recovery log file '/cache/recovery/last_recovery'
create recovery log file '/data/log/recovery_log.txt'
stat() of /dev/block/platform/msm_sdcc.1/by-name/userdata succeeded on try 1
create recovery log file '/data/log/emmc_checksum_log.txt'
stat() of /dev/block/platform/msm_sdcc.1/by-name/system succeeded on try 1
open failed '/sys/fs/scfs/system_type' - No such file or directory
I:Saving locale "it_IT"
stat() of /dev/block/platform/msm_sdcc.1/by-name/cache succeeded on try 1
void copy_log_file(const char*, const char*, int) :: create recovery log file '/cache/recovery/log'
void copy_log_file(const char*, const char*, int) :: create recovery log file '/cache/recovery/last_log'
void copy_log_file(const char*, const char*, int) :: create recovery log file '/cache/recovery/last_install'
key press -> key (114), visible(1)
key press -> key (114), visible(1)
key press -> key (116), visible(1)
stat() of /dev/block/platform/msm_sdcc.1/by-name/cache succeeded on try 1
try 1: '/dev/block/mmcblk1p1' No such file or directory
try 2: '/dev/block/mmcblk1p1' No such file or directory
try 3: '/dev/block/mmcblk1p1' No such file or directory
try 4: '/dev/block/mmcblk1p1' No such file or directory
try 5: '/dev/block/mmcblk1p1' No such file or directory
failed to stat /dev/block/mmcblk1p1
failed to mount '/dev/block/mmcblk1p1' in vfat (No such file or directory)
failed to mount '/dev/block/mmcblk1' in vfat (No such file or directory)
failed to mount '/dev/block/mmcblk1p1' in exfat (No such file or directory)
failed to mount '/dev/block/mmcblk1' in exfat (No such file or directory)E :failed to mount /sdcard (No such file or directory)
E:failed to mount /sdcard (No such file or directory)
key press -> key (116), visible(1)
I:Saving locale "it_IT"
void copy_log_file(const char*, const char*, int) :: create recovery log file '/cache/recovery/log'