yashsingh1/xdaforums huggingface dataset:
[P3300, MDA Compact III General] GOS63:
Hi,

I'm not sure what was the problem. As I know it was a small bug inside a dll, and this patch will replace it.

Yes, the patch is the same for all Artemis models. The first link that I sent in my previous message, is the official announcement from HTC and its referenced to all users in all countries. This is the one we have also here.

Yes, this negates the need to set the device to auto power off and also negates any other directions given from HTC or any other technician to use as a temporary solution.

Enjoy!

Paul
[P3300, MDA Compact III General] evaluator:
Excellent work there GOS63! :)

Looks like this thread will finally die. As of today it has almost 60k views and 513 replies, all of which I’ve read. It became part of my daily routine to check in hopefully to the “Corrupt 2gb SD Card” thread. I was especially entertained by the dozens of theories possible remedies posted. Farewell Corrupt 2gb SD Card thread!
[P3300, MDA Compact III General] debully:
yeah i'm gonna miss this thread.

After a hard days ****ty work I would often come home and take out my frustrations from the world on HTC.

Now I will have to go back to beating my wife. Never mind, she can handle it.
[P3300, MDA Compact III General] midi-muenchen:
let the sunshine in

Just installed the patch on my third orbit. Now my radio is also working well.

Thanks to all who contributed to this thread. Without you, nothing would have happened!
[P3300, MDA Compact III General] rickgillyon:
So the devs have notice of this bug for *6 months*, and it takes HTC Greece 2 weeks to fix it themselves? I guess those who said HTC devs were making no effort were correct all along...

Shame on HTC devs and a big well done to HTC Greece, Ace, Paul, and all the others who helped. :)
[P3300, MDA Compact III General] thomastakcheung:
Anyone has the contact for Greece engineering team? Before the patch, I can use program, Softick Card Export II (SD drive emulation for the Palm OS - Uses USB mass storage driver). This program allows me to use the PDA as USB mass storage device.

But after the upgrade, the program can not start up and crashes and I can't use this program to enable PDA as flash memory card.
[P3300, MDA Compact III General] rickgillyon:
You have a Palm OS program running on WM5?
[P3300, MDA Compact III General] thomastakcheung:
I used Softick Card Export II (SD drive emulation for pocket PC). The software supports both palm and pocket PC platform.
[P3300, MDA Compact III General] kinski:
You could try it with WM5TORAGE

http://www.freewareppc.com/communication/wm5torage.shtml
[P3300, MDA Compact III General] GOS63:
Why don't use the WM5Storage. It works fine and I use it offten. Very simple and small program, that does exactly what you want.

Have a look here: http://www.modaco.com/WM5torage-t238545.html

:)
[P3300, MDA Compact III General] kinski:
Same time, same idea :)

But there is nearly always a misspelling.

The correct name of the program is WM5TORAGE without the 's'
[P3300, MDA Compact III General] GOS63:
That's right. Correct. Same time same thoughts. Spirits communication its much faster and reliable than pocket pcs.

Thanks pal. :)
[P3300, MDA Compact III General] asaadxda:
Guys

The fix seems to work well with no corruptions but I still have folders and file names on the card that look funny. Can I delete these files/folders as some of theme 3 or mor MB in size. Any suggestions. Thanks
[P3300, MDA Compact III General] Gajet:
Deleting is unlikely to work, best to backup the card to a PC, then format it, and copy everything back on it.
[P3300, MDA Compact III General] varvocel:
Don't be so sad. There will be WM6 upgrade with new bugs :)
[P3300, MDA Compact III General] markdry:
Well, seeing I started this thread, I to want to add my thanks to HTC and everyone who got involved
[P3300, MDA Compact III General] uniqueboy:
It will have "brick" mapped to a hardware button.
[P3300, MDA Compact III General] davduyv:
HTC releases cab file for improved SD card handling mechanism

check

http://www.europe.htc.com/support/faq.html?id=545&device=htcp3300

Htc has released a cab file to fix problem's with sd-card. hope it works.

Link to cab file http://www.europe.htc.com/z/pdf/guides/ArtemisSDEnhancement.CAB

text on htc site:

Support: HTC P3300Sometimes the device shows incorrect file or folder names when displaying my SD card contents. Can it be fixed ?

An improved SD card handling mechanism is now available to all customers. To install this enhancement, please follow the instructions below:

1/ Download the cab file provided on the right side of this page on your PC.

2/ Copy the file to your device using ActiveSync. To do so:

-> Ensure first that ActiveSync is installed on your PC already. If it is not, please install it using the CD that came with your device.

-> Then connect your device to your PC. You can choose to connect the device to your PC as either a guest or a standard partnership, it does not matter for installing a .cab file.

-> Once the device connects to the PC, press Explore in the ActiveSync menu bar and copy the cab file there.

-> Your file explorer window should show the .cab file

3/) Use File Explorer to find the file and click on it to start the installation. Follow the on-screen instructions.

4/ Switch the phone off and back on.

NOTE:- Should you need to carry out a Hard-Reset on your device then this CAB file will be lost

and you will need to reinstall it on your handset.
[P3300, MDA Compact III General] GOS63:
We have post it this already. Am I miss something new or you repost it by a mistake?

:)
[P3300, MDA Compact III General] freakuency:
i havent read the most of this thread, but i was getting the same type of error... till i took 2 pieces of 20mm*10mm paper, folded in half and placed one on top of the sd card, closed the sd and sim and put another on top of the sim and under the battery... 3 weeks without a single error!

also, i have my email going direct to the storage card with no issues!
[P3300, MDA Compact III General] RicardoC:
Can any moderator seeing this remove this and the posts above leaving davduyv post as the last one in this thread, then close the thread.

This issue has been around for a long time hence the length of this thread - and HTC's patch as detailed by davduyv fixes it. Anyone who runs the patch and still has errors must have a different issue with their Artemis.

Just a thought.
[P3300, MDA Compact III General] meschle:
The fix has been made a sticky. There is no need to close this thread at the moment - but i share your sentiments.

so.....

There is a HTC fix for the corrupt card issue download here http://www.europe.htc.com/z/pdf/guides/ArtemisSDEnhancement.CAB

I have also added this to the first post of the thread.
[P3300, MDA Compact III General] rickgillyon:
:) I think you will get a more reliable solution by installing the update provided by HTC...
[P3300, MDA Compact III General] Spit:
Since few days I have same problem but with my TYTN, do you feel it should be same cause ? and so same fix to use ?

Spit

Orange SPV M3100
[P3300, MDA Compact III General] bigstyle:
SAme problem with HTC 4350 and no fix available from HTC :eek:
[P3300, MDA Compact III General] bigstyle:
Same problem with HTC 4350 and no fix available from HTC :eek:
[P3300, MDA Compact III General] pabent:
Corrupt Sandisk 1GB Micro SD in T-Mobile Wing

I also have a Sandisk 1GB MicroSD. I used to use it with my T-Mobile Wing. All of a sudden the Wing does not recognize it. In my Wing. But, in my card reader attached to my PC it works fine. I have no idea what caused it. I am going to try the cab file mentioned before and will report what happens.
[P3300, MDA Compact III General] pabent:
No Dice...

Used the HTC supplied cab...it only allowed the device to boot up normally. The device still does not show the Micro SD card...HELP!!!!!!!!!!!!!!!!!
[P3300, MDA Compact III General] athamas:
Seems that the data are probably lost, have you tried to read the card in another device or card reader? Do you have a chance to check another micrroSD card in your device? Have you tried to format the card in the device via one of the 3rd parties application (i.e. Pocket Mechanic)? Is that application able to see the Storage card at least? Try to investigate a bit to provide as many information as you can.
[P3300, MDA Compact III General] neptel:
Sandisk 2 gb card problem

Think this card may be an issue - also had 2gb card used in my XDA 11i - quite a new card suddenly got error - result all data lost as couldn't restore from card (flips and rejects at point of error 67% of data).

Not happy with Sandisk who I understand are now looking to test even larger cards - maybe the 2gb needs revisiting first
[P3300, MDA Compact III General] why2pac:
Should we still keep using the 2GB Sandisks MicroSD? I have installed the .CAB file from the first post in this thread. Does it cure the disease or its virus which will go away by itself lol
[P3300, MDA Compact III General] EazyVG:
Do the paper trcik mentioned above, as it seems that it really works.

I had the same problem, but after sticking a 2-3mm piece of paper above the microsd metal slot and below the sim card, the errors have gone.
[P3300, MDA Compact III General] RicardoC:
Hmmm cancel my GPS thoughts above, just checked after overnight soft reset and all looked OK went into Backup folder all OK came back up to root & prog files folder vanished! ffs.

Tried the paper trick with SD tab and its not cured the problem. When you say 2-3mm do you mean thick?
[P3300, MDA Compact III General] RikP:
I also had the problem.

My inbox92932992002-0xx0203 folder keeped on getting files of 2 gig and stuff....

I disabled saving attachments on the sd card and it seems to be working now.

Do you guys also store attachments on the sd card? Maybe you can try and disable that
[P3300, MDA Compact III General] melchor:
I think the problem its to store message in card.

I disable this option and for now 6 days ok.

I put the paper too, i feel more confident.

But i keep tooching wood.
[P3300, MDA Compact III General] RicardoC:
Worth a try, I had this enabled...
[P3300, MDA Compact III General] superjim98:
Possible fix?

Hi All - I fitted a 2GB SANDISK disk card and had the same kind of issues that everyone describes here - e.g. corruption with funny character file names etc. I tried a few different things, but what seems to have fixed it (1 week now without any issues) was to reformat the card as FAT with 32KB cluster size using the Storage Tools software.

I've got the full Tom Tom maps plus about another 0.5GB MP3 music on there without any problems so far.

Hope that helps,

J.
[P3300, MDA Compact III General] RicardoC:
Mine is FAT, not sure about cluster size will try 32K.

I switched "save attachments to SD" off and seemed cool until just now - everything vanished except Prog Files folder. Soft reset OK & back to square 1 :D
[P3300, MDA Compact III General] markdry:
Not to discount other peoples solution but as this has happened to me 3-4 times every since the paper trick its fine, now have about 500mb on the card use tomtom and store mail attachements stable for almost 4 weeks, I am 99% convinced this is a connection issue (between the card and the points) which is highlighted by products read/writing to the sd card hence the red hearings of tomtom or mail attachements, or anything else that I/O's against the sd card
[P3300, MDA Compact III General] Ipnotik:
Just called HTC and they said that probably is a connection matter between the microSD and the pocketpc...however:

this is what I have done to avoid (until now) the problem:

- hard reset and when the device becomes to install the personal settings I did a soft reset (you have 3 seconds before the installation process begins).

- install tomtom latest version 6.010 (when you soft reset the device during first startup it won't install it) using tomtom home.

Bye.
[P3300, MDA Compact III General] mhuhn:
Strange selection for (german) dictionary words

I also have the problem (sandisk 2GB). I didn't have a backup but I could at least save my data with Getdataback. Other FAT restore tools should work as well.
[P3300, MDA Compact III General] Ichbinsnicht:
False date in many Windowsfolders and -files: 04.04.44

In my opinion, the problem starts with false date in many folders and files if windows. They have date with 04.04.44

There must be an connection between that problems with the data on the card and the wrong date.

Please tell me: Have you that date too and also problems with the SD-Card?

When I do that hardreset and than before backup I can see the normal data. There must be a program in the given device what destroys. In the german community there is one person who has no card and no other software installed and he has also that wrong dates. I think that can only be the given software (or hardware) and not the MicroSD or other and older software from 2003 or something older.
[P3300, MDA Compact III General] RicardoC:
My SD has been stable for 2 days now since I took markdry's advice. The funny thing is I only started having issues with this since I activated TomTom, hey ho. I think its a little critical just how thick your "shim" is to achieve enough pressure on the MicroSD holder without bending your SIM too much. If you try this and still get corruption try something a little thicker for the shim. The Orbits MicroSD paper tab wasn't anywhere near thick enough for me.

I folded a piece of card in two, about 12mm x 8mm in size (so it was 6mm x 8mm) and placed it on the MicroSD's closed holder then pushed the SIM against this and with a bit of fiddling closed the SIMs latch. There is a slight bend on the SIM which is acting as a spring applying pressure to the SD. Works so far.

I would also agree with mark that all these errors are so random that it points to an intermitant connection, maybe heat related hence worse when Artemis has WiFi or GPS circuits active...? Anyway try it.
[P3300, MDA Compact III General] evaluator:
Yes, but the fellow above you, Ichbinsnicht, says that he knows of someone without a card that has problems.

The spurious files on my card name themselves something like “æ"Æ"ô"ö".ò"û” and show themselves to be more than 500mb which can’t be right because there are more than 4 of them on the SanDisk 2gb microSD. All the dates are in May and April of 1997.
[P3300, MDA Compact III General] Ipnotik:
How many of you are using RESCO EXPLORER ?

Ipk.
[P3300, MDA Compact III General] evaluator:
I am...why?
[P3300, MDA Compact III General] Ipnotik:
Just an idea...but my device was ok before to use resco explorer just some minutes ago.

Ipk
[P3300, MDA Compact III General] evaluator:
That's interesting...the first time I noticed something funny was when using RE I was mucking around in the \windows\start menu folder and all the icons disappeared.
[P3300, MDA Compact III General] RicardoC:
If he has problems, yet does not have a MicroSD card how can he have problems related to a thread entitled "Corrupt 2gb SD Card" ?

Anyway, we can all only make suggestions. I stand by what I said which, in my case, appears to still be working - good luck with your problem.
[P3300, MDA Compact III General] evaluator:
No, you've got me all wrong. I'm trying the paper-wedgie but if it turns out the same problem occurs in internal memory as it does in the external card, we've got a whole other issue.
[P3300, MDA Compact III General] markdry:
I've never had an issue with my internal memory, I dont think the date issue is related to what most(if not all) posters on this topic are experiencing.

I dont have RE installed. As I mementioned earlier, I too was convinced that it was program related (I was blaming tomtom), but now I'm in to my 5th week of stability adding more crap on the card all the time, I reiterate this must be a connection issue
[P3300, MDA Compact III General] RicardoC:
ditto.

No issue at all with anything on the Artemis/Orbit only SD card corruption. In my case specifically folders disappearing, which re-appeared on soft reset - classic FAT corruption that you can get on a hard drive if you turn the power off at the wrong moment. Thats why Windows always has a backup of the FAT - but corrupt both copies and you are screwed.

Just about to say "all still cool" - but Program Files folder just vanished ... you have to laugh :D ... soft reset ................ as if by magic its back now. Definately more stable now, maybe need more pressure / thicker shim Ho Hum.
[P3300, MDA Compact III General] swede:
I just want to add to this thread that I also have this problem on my Trinity HTC P3600. No Tom-Tom installed, but e-mail attachments stored on the card, and Resco Explorer...
[P3300, MDA Compact III General] Ipnotik:
A way to the light...

...just doing an experiment to see if the problem occurs because of a "contact" problem between the pda and the memory (as many of you think) or because of a "bug" of external memory management firmware.

So...I just partitioned my 1gb microsd transcend memory card into two identical partitions (about 512*2).

Procedure is well described here:

http://xdaforums.com/showthread.php?t=267475&highlight=memory+card+partition

My personal opinion is the following: IT'S NOT a contact issue but a bad handle of external memory with size greater than 512mb.

If you have enough time to test it...please do it.

IPK
[P3300, MDA Compact III General] RicardoC:
Just a shame my TomTom map folder is 904mb and I doubt it can be split.

Although adding the "shim" to mine hasn't made it 100%, it has definately made a difference. Had error once in 3 days, before it was 5 times a day.

Everything is worth a try though, I hope it is software related, patch it and issue resolved.
[P3300, MDA Compact III General] evaluator:
Good job! I wonder if other ti omap850 devices have had this problem. I've got a k-jam with a 1gb card that hasn't.
[P3300, MDA Compact III General] RicardoC:
Just got an email from HTC Tech confirming thats its a physical connection issue, they know about it and are working on a fix.
[P3300, MDA Compact III General] pszyman:
If its a physical connection issue and they'll find a fix how will they adrress that with all sold out up to date units? Will they recall all devices?
[P3300, MDA Compact III General] bernd978:
Hm, I don't think that the problem is caused by FAT sizes above 512 MB as it happened here several times with the Orbit included 512 MB card (not reset recoverable).

On the other hand, I also cannot believe that it is contact related. I did not add anything between the cards, changed several times between the original and a 2 GB card and have had less problems. Just one (reset recoverable) problem in about three weeks. IMHO, if it is contact related, it should get worse by changing cards.
[P3300, MDA Compact III General] bernd978:
Another thought just changed my mind a bit:

Could this small plastic or paper clip, attached to the card holder, do that? It is a bit stiff and has to be bend around the PCB edge when the battery is inserted. The force, lifting the card a bit, should decrease over the weeks and so the problem might occure less frequently...

If the problem would be directly related to the contact springs, it should get worse with the time.

Ok, I'll give it a try. As a first step, I've folded the clip, so that it has no effect on the card.
[P3300, MDA Compact III General] bernd978:
Well, this was not enough. Received a SMS in the morning, left SMS (or Messaging) running over the day and found funny file names in the evening. Reset fixed that.

Now, I have a folded piece of paper between the cards and a folded paper board between the SIM card and the battery. Luckily, the Orbit has an extra latch that holds the battery door closed. And, of course, SMS is running. I really hope to find a way for reproducing the problem.
[P3300, MDA Compact III General] Ipnotik:
Seeing is believing.

2nd test-day of partitioning procedure...problems are vanished! Until now everything seems perfect. Before this procedure I had a corrupted card after a few hours!

IPK
[P3300, MDA Compact III General] bernd978:
The card trick does not work for me. Even with some extra pressure on the storage card, I've got the corrupted FAT.

It happened when I tried to change some connection settings. I was disturbed for a while (about two hours) and the device automatically switched to Stand-By with the connection settings (proxy settings) open. After switching on again, I closed the connection settings and found the shifted time zone problem. Set both settings to the same time zone and luckily got the old appointed times back. Started TomTom after that and it could not find a map. File Explorer displayed the corrupted file names. That was fixed after a reset, but in file explorer two identical files (ttnavigator.bif) with different sizes were shown in the root of the card (Total Commander gives me only one of them). This file is written by TomTom while the program terminates, so the FAT was already corrupted at that time.

As the time zone problem occured together with the FAT corruption, I assume that this is not a SD card related problem only...
[P3300, MDA Compact III General] Ipnotik:
But did you try my solution ? It works...seeing is believing!

IPK
[P3300, MDA Compact III General] evaluator:
Oh, I love a mystery..........

Meanwhile, I've:

1. reformatted the card

2. hard reset

3. given my artemis not one, but 2 paper-wedgies

4. given up using resco file explorer

5. backed up a perfect install to my desktop of both internal and external memory

6. written to HTC but no answer for 3 days.
[P3300, MDA Compact III General] bernd978:
@Ipnotik: I've had the problem several times reset recoverable and two times not with a 512 MB card.
[P3300, MDA Compact III General] Ipnotik:
@bernd978: ...it's the partitioning mode that fixes the problem...not the size itself....i'ts worth a try.

IPK
[P3300, MDA Compact III General] alelas:
Please let's press the manufacturer to find a solution quicker.

Make your contribution to write those guys @ http://www.europe.htc.com/support/cs_by_email.html

BTW I had the same problem when I owned Qtek S100///
[P3300, MDA Compact III General] evaluator:
No one from HTC has replied to my email. Here's a thread summary of the suspected causes:

1. Problem: card is not tight enough in the lock so it would lose the contact. Solution: use a wedgie to snug the card.

2. P: may be a firmware problem causing compatibility issues with some memory cards. S: change cards.

3. P: caused by overclocking. S: turn it down.

4. P: caused by card formatting. S: reformat the card as FAT with 32KB cluster size.

5. P: a bad handle of external memory with size greater than 512mb. S: partition 1gb microsd transcend memory card into two identical partitions, for example.

Other suspects:

1. TomTom

2. syncing with media player on the desktop

3. A2DP

4. the camera app

5. internal GPS

6. saving attachments on the sd card

7. storing messages in card

8. may be heat related

9. Resco Explorer
[P3300, MDA Compact III General] levante1938:
Immediately after buying the HTC 3300, I had the SD corrupt problem twice. Then, I bought Europe full tomtom map by the tomtom web page and since then, two motnths ago, no other SD problems detected.
[P3300, MDA Compact III General] yury98:
I have same problem with P4350 (Herald). Card micro SD SanDisk 2 Gb :mad:

No TomTom software, but installed Resco Explorer.
[P3300, MDA Compact III General] w0mbat:
I had my first SD card corruption for weeks yesterday and I had used Resco Explorer to move some files earlier in the day. I usually use Total Commander.

I wonder if it's connected? I'll certainly avoid using the Resco product and see if it doesn't happen for a while.......

Neil