yashsingh1/xdaforums huggingface dataset:
[P3300, MDA Compact III General] Jaleq:
Hi

I was having the same problem - strange letters and garbled text on the 2Gb SanDisk (today was the first sign of it- it is 1 week old) came directly here and got the solution straight off. I had just recently ticked the Save Attachments on Storage Card in the text messages options. Unchecking that seems to have put everything back.

As I don't download large attatchments to my phone, I wait till it comes into the office machine, this is no hardship.

Thanks for the pointers.
[P3300, MDA Compact III General] debully:
Yup - ive had all my mp3's dissapear out of a folder in my music>mp3

and tomtom map data likes to disapear too.

all without garbeling.
[P3300, MDA Compact III General] zen123:
Yes me.

I have O2 Orbit UK spec, Sandisk Ultra II 2gb card with TTN6, TCMCP, Skype, Virtual Earth, Fizz Traveller installed & a heap of mp3s & video files & have approx 350megs free. I also using Batterystaus program overclocked to 286mhz.

In the 2months I had the device I've experienced no sd card corruption at all.
[P3300, MDA Compact III General] jdl1306:
Victor, please think before putting people down by giving their posts a bug "thumbs down". If you wish to complain to vendors then you are more than welcome to - I have not tried to stop that, as you can see.

No where in your link directly to SanDisk is there anything about the 2GB card being ULTRA II - i did not state that they do not have a 2GB card, rather that they do not have that capacity in ULTRA II speeds. Your second link shows a product that is listed as Ultra II, but do you have confirmation that it actually is? Please take a pic of the packaging showing the SanDisk holographic sticker and Ultra II badging for all to see. I would guess that your reseller there has reused the product info for a 1GB card and simply changed the capacity to 2GB - it is easy for them to do that, and in doing so they have accidentally listed the item as being something it is not.

As i previously stated, SaanDisk have directly told me they do not have a 2GB ULTRA II micro SD card - They do have a 2GB micro SD card though (I own one too!). I have also had this confirmed by 2 different resellers. Please check your facts before having a stab at others.

If you check other forum posts you'll see that there are other memory card corruptions, generally where cheaper cards have been used, indicating clear write issues with these cards. This appears to be happening here also, albeit with quality cards too. I'm trying to work out if those with cheap or potentially fake cards have greater issues. Also people who write a significant amount of data to the card or make heavy use of it will be suspect to increased corruptions if this is the issue. From what i'm reading here it is a combination of card write speed and the speed of the Atermis itself that might be the problem. If we can confirm this then we can try and get a working process for decreasing corruptions, be it overclocking the processor or making sure applications are closed after use and not leaving them with card access.

If you're having significant issue please post the details on your setup and how you use your device, and lets all just get along - we're trying to solve what is a considerable issue! :)
[P3300, MDA Compact III General] jdl1306:
Zen, have you had it overclocked the whole time? Do you leave apps open or close them when done?

Anyone with big issues want to overclock theirs to see if it reduces the problem any? I've only had a single corruption, so it'd be useless me testing this.
[P3300, MDA Compact III General] fortunados:
I am facing problems with the 1 gb sandisk card also after have changed from ultra II 2gb, less probles but still 2 corruptions per day, at least are solved with sof reset except the last one whi have deletes some files in one tomtom map and all the files in another folder of tomtom maps.

I am starting to be piss off.
[P3300, MDA Compact III General] hb328_dtdd:
Only had my Orbit for a week now, but have filled it with custom apps etc. Clocked it to 273mhz and running without a problem, any higher and it freezes. I am using a 2gb Sandisk without a single issue.

I am new to the Orbit but pretty experienced with my previous O2 exec, so if anyone wants me to try anything on the Orbit which that might help elimate problems then give me a shout.
[P3300, MDA Compact III General] jdl1306:
fortunados - What do you regularly use? Do you close apps when done, or let WM5 manage the memory? Are you overclocking it? If not, can you try bumping it up to around 250, and see if it helps?
[P3300, MDA Compact III General] fortunados:
I have installed all aplications in the memory card, nothing at all in the main memory. (maybe this is the main key)

I use all king of apps, spb pocket plus, tomtom, resco, etc a lot , with the 2 gb ultra II I was facin unrecoverable errors and It was 50% full, with this most of the recovered with reseting excep the missing files from tomtom maps, and It is a 1 gb and 50 % full.

I will try now to overclock but I don´t like the idea at all.

What program do you recomend for that ?.
[P3300, MDA Compact III General] mentox:
Hi folks,

I'm an owner of HTC Herald (P4350), and here:

http://xdaforums.com/showthread.php?t=289980

you can see we are having the same problems :(
[P3300, MDA Compact III General] zen123:
Yeah overclocked permanently I've set it to remember last setting even after soft reset.

The only strange goings on I have with my device is when I try to transfer some Japanese, Thai, Chinese, Korean mp3s over to sd card via activesync whereby all I get is an empty folder showing. The files transfer perfectly when I use a card reader though. English language mp3s tranfer fine over activesync.
[P3300, MDA Compact III General] blissking:
Problem fixable

I had the same problem, i used first storageTools to fix it but that one screwed it more and it took ages. I tried after that Flash Format and it works within seconds.
[P3300, MDA Compact III General] jdl1306:
anyone reading who only uses the card for storage and NOT apps? And out of those with big problems, can you confirm that apps are installed on the cards? I'm thinking with the general slower speeds on things applications running from the SD card may be causing issues...?
[P3300, MDA Compact III General] fortunados:
I have changed from 2 gb ultra II to 1 gb and after some corruptions solved with soft reset so far I didn´t have more unrecoverable corruptions.

All aps in card I am trying to keepit empty without mp3 and videos.

I wil try again the same with 2gb card.
[P3300, MDA Compact III General] melchor:
I found a partial solution:

When the card appear corrupt (extrange symbols or missing dirs), i use the file explorer (the original no resco,no total comander), go to the device root, and then again enter in the storage card, and voila all its there again, without soft resets,

1 week with this system and works ok.

Its not perfect but never loose information, and no need of softreset.

I hope works for everybody
[P3300, MDA Compact III General] s3a:
I tried several times and it doesn't work for me :(
[P3300, MDA Compact III General] Gravitysucks:
Hi All. New to the forum (just joined) and new to the XDA Orbit (got mine late December)

I thought my experience might help you never know!

I have had no problems from day one (approx 6 weeks) using a 1Gb SD Card. I have put all my apps on storage (E Wallet, Tube 2, MemMaid, TomTom V6) I have not reformatted the card and transferrred all data via Active Sync 4.2) Slow, yes a bit but still very useable. Especially with TT6 as the home page is designed to transfer the maps using that method. The additions to TT6 were Traffic Cameras and J Wire Hotspot locater.

I have read through this thread with interest and purchased a 2Gb Sandisk (Not Ultra II). Removed the 1GB from the Orbit and transferred all files to a folder on Desktop of PC. Incidentally, the PC would not identify the Transflash conversion Card (so had to use another from a Motorola phone!)

Then installed the new 2GB card to the Orbit, removed UK and France maps and reinstaled all Europe. Some of the basic setting and button allocations were changed for some reason, otherwise all running well and no problems.
[P3300, MDA Compact III General] mentox:
anti-virus ?

I wonder... Does someone have tried an anti-virus program with this issue?

:confused:
[P3300, MDA Compact III General] Imaginati0n:
Yes. Tried all...the paper..anti virus. But since i unistalled resco explorer the errors are a lot less frequently.
[P3300, MDA Compact III General] rickgillyon:
I've never installed Resco on this machine, but it corrupts most days. Currently I've set every folder and file on the card to read-only and it hasn't screwed up since...one day and counting... :/

HTC must have had a month with this problem by now, what's taking them??
[P3300, MDA Compact III General] cfvilela:
Hi all,

Yesterday, and for the first time since I have my P3300 (nearly a month) I had the same problem, twice.

The first time, it showed up when I was using Resco Explorer to copy+paste some files. In the storage card root I had files and folders with weird names, dates and sizes and I was unable to delete them. After exiting and restarting RE for 3 or 4 times, those files and folders disappeared.

The second time, when starting Navitel (one of the GPS softwares I use, along with Destinator), a window popped up, saying that the map was not found. From inside the program I tried to go to the maps folder but it wasn't there, in fact almost all of the folders in the storage card just vanished! After some loud §€£@£@£§ words coming out of my mouth and a soft-reset, the problem disappeared and Navitel worked normally.

Since then (so far), no more problems. I can't help to notice that a lot of people that have this problem uses RE, but they (we) are not the only ones, so it makes it hard to track this one down. Also, the (lack of) answers from HTC isn't helping to shed some light on this...

Regards,
[P3300, MDA Compact III General] rickgillyon:
Twice I've been able to restart and get all my folders back, the other times it has been totally corrupted - wouldn't even read on the PC...
[P3300, MDA Compact III General] fortunados:
I am being using the 2 gb ultra II again, I have moved all my documents from the card to the main memory and I have not faced corrruptions yet in the last days, I am using only resco explorer and not the default wm5 explorer so my situation is totally different from yours. IT looks like the default might cause my problem.

In the other hand I am deeply dissapointed with HTC, a company that sells so many machines I think that should responde to their clients and update it instead of saying if you dont like it use your right to the warranty´as they told me.

It is not fair that they offer only updates through the mobile companies.

I have bought it free in a supermarket not attached to any company, ¿Does it means that I have no right to any update at all ? ¿I dont deserve it?

¿What is the problen with the update downloads in your web page as It use to be with the rest of the braches ?...

I like the artemis a lot but this is not fair....:mad:
[P3300, MDA Compact III General] rickgillyon:
I presume they will provide an update once/if they fix it - have they said that they won't?

O2 haven't supplied an update yet have they?
[P3300, MDA Compact III General] cfvilela:
Well, my luck just ran out today.

I started to have some problems in accessing Phone Alarm from the desktop, only to find out that the folder was gone from the storage card.

After a soft-reset. a whole bunch of folders (basically all of the programs I had installed in the storage card) disappeared. A dozen of soft-resets, removing the card, reinserting the card, reading it on the PC, etc didn't work, so I had no choice but to format it and install everything again. Aaaaargh!!

I hope it goes better this time. For safety, I'll mirror the card on my hard-drive, at least it can save some hours of reinstalling everything.

Regards,
[P3300, MDA Compact III General] fei:
i think we should give more pressure to O2 and HTC, let them fix the problem more quickly. we need to think a way to deal with it.

i have an idea that we all email O2, let's say we want refund if they don't fix the problem
[P3300, MDA Compact III General] rickgillyon:
We don't all have O2 machines - you can bet that O2 will be itching for a solution, I bet they're pressuring HTC...

I've mirrored my SD card on a USB drive, so when it does go I can recover it so long as I have access to a PC.

Still no problems since making everything read-only.
[P3300, MDA Compact III General] wodeh:
Well, I didn't last long- even with a little bit of packing plastic wedging that SD card into place. Yup. It corrupted.

I have the o2 version of the Artemis and am shat out of luck.

I think I'm going to go to the local store and demand either a new phone or a temporary replacement until this one is damned well fixed. It's a shame because the Artemis/Xda Orbit is a great phone.

Just because a phone is subsidized and part of a contract doesn't mean the suppliers can worm their way out of this. The device, as supplied, is clearly faulty.
[P3300, MDA Compact III General] rickgillyon:
Yeah, the padding failed for me too. Give HTC their due, they agree it's faulty and say I can return it under warranty. But the device is really good otherwise, is there anything comparable in size and functionality to swap it for?
[P3300, MDA Compact III General] Sky740:
I agree and think it goes even further. HTC etc. should remove the product from the market until the error is resolved as I beleive it breaches The Sale of Goods Act

"under which goods must be as described, fit for purpose and of satisfactory quality (i.e. not inherently faulty at the time of sale)"

Can anyone answer rickgillyon's question - is there an alternative we can all switch to in the meantime? Because I've had enough of the unpredicatability of this phone...
[P3300, MDA Compact III General] cfvilela:
Overall, I'm very satisfied with this model, as said by many of you in this thread, apart, of course, of this annoying problem with the storage card. (Had a little problem with Active Sync but it's fixed).

The problem is, as said by rickgillyon, right now I don't see a model that would replace my beloved P3300.

Anyway, I bought my P3300 directly from FNAC (not locked to any operator) and I'll let them know ofthe problems I'm having, to see what their answer is. I'll post it here as soon as I have news from them.

Regards,
[P3300, MDA Compact III General] wodeh:
I agree there is definitely an issue of which device to use whilst we wait for a fix that might never come. The Orbit, despite its few flaws, is pretty much second to none in terms of portability and functionality- all I can suggest is to do what I would do, bite the bullet, and use a regular old dumbphone for a while... I've considered complaining to o2 and getting my Orbit replaced with a bulkier, GPS-less equivalent but I doubt they'll co-operate easily and parting with the Orbit would be tough.

I've got my eye on the Athena, and T-Mobile, to see me through next year though. That's a helluva wait!

If anyone has any success disputing this issue with their provider, please let me (us) know.
[P3300, MDA Compact III General] raido:
after my last post on this thread ( 22-01-2007, 08:46 AM )

everything working fine.

What i did:

Got my Micro SDcard corrupted - i used clear storage to start with clean sheet.

Pulled out MicroSD card - into the card reader and FAT32 format.

Microsd card back to device - installed some apps ( memmaid , photogenics ) , mp3 and some avis to sd card + SpB Benchmark.

Everything is normal right now.

I did storage card benchmark with SpB - read/write tests. Everything seems normal.
[P3300, MDA Compact III General] cfvilela:
Well, I've formated mine using the FAT format. Let's see which one lasts longer ;)

Now seriously, The problems in my P3300 started two days, that is, roughly 3 weeks after I purchased it (and the card, which was separately bought the day after getting the P3300).

I gave it a very intensive use (I was eager to try everything, from software to games, utilities, videos, mp3s, the whole lot) and until the problem started it was working perfectly, so I'm waiting to see what will happen this time.
[P3300, MDA Compact III General] rickgillyon:
I don't think you should have trouble returning the phone, as that's what HTC are telling people to do - if the manufacturer says its phones are faulty, they have no choice but to take it back, do they?

Has anyone else tried FAT32? Any luck?
[P3300, MDA Compact III General] wodeh:
Just slightly off topic, but if I opted to return and didn't take back another Orbit as a replacement- what Xda would you recommend? I feel a hardware keyboard would be a bonus, and the only essential thing is Wifi. MicroSD support would be handy, too, otherwise I've got a thumbnail sized piece of junk I paid highstreet prices for.

I might try backing up the contents (strangely enough they're still accessible despite the presence of lots of corrupt files/folders) and reformatting the card as FAT or FAT32- this could mean another 3-4 weeks wait for it to ultimately fail again though. I guess I could always just ignore the problem as I don't store large amounts of data and could fit the apps I use into main memory.
[P3300, MDA Compact III General] fortunados:
I have formattted the card FAT32 and no problems so far in the last couple of days.

I am backing up the card every day mirroring to the computer.
[P3300, MDA Compact III General] rickgillyon:
The only similar XDA is the Mini S - but after a while you realise the keyboard is a waste - adds to the size and is never used. Unfortunately there is no other PDA phone as good as the 3300 at the moment...
[P3300, MDA Compact III General] psargent:
Now that our friends over in the Trinity camp have got the GPS working on their devices, this may not be at true as it used to be!

I was lucky enough to have some extra money ferreted away and got a Trinity in addition to my P3300. I am awaiting the official HTC release of the GPS enabled rom (supposedly Feb 4th). Once I have them both working, I'll report on the pros and cons of both. Then I'll decide which one to put on Ebay! ;)
[P3300, MDA Compact III General] s3a:
I have formated the card FAT32 last week and no problem so far.

I pray every morning... :p
[P3300, MDA Compact III General] wodeh:
GPS is not a big issue to me, so the Trinity would be a nigh on perfect replacement. Alas due to lack of finances it's not going to happen. And I'm pretty sure I can live with the corruption- everything seems to still work and I haven't yet bothered to clean the duff files off my SD card. I'll wait and see if the problem gets any worse.
[P3300, MDA Compact III General] rickgillyon:
Trinity is probably not the answer either:

http://xdaforums.com/showthread.php?t=291988

Looks like the issue is affecting all current HTC handsets!

But at least Trinity is MiniSD, so you can have 4GB of corrupt storage rather than 2GB... ;)
[P3300, MDA Compact III General] asaadxda:
Card problem

I got my orbit beginning of this year and since then I had the micro SD card problem twice. The card is sand disk 512mb and first time the problem happened when I was copying MP3 files from PC to the card through sync explorer. Funny characters extra appeared first then all content of the card disappeared. I performed hard reset because soft reset didn’t cure it. Funny enough after the hard reset the problem was still there until I tried re-install some of my applications of the card and one application had its own explorer to locate the required database and suddenly some folders are back but there was 2 copies of My Documents folder both identical with less folders than should be. I deleted one of them and suddenly all card content are back. The 2nd time happened after using the camera and tomtom but I think the camera is the suspect? I have not tried any of above suggestion because I believe it is a problem with the device and I will wait for a cure from HTC. Hope my wait is not long! I reluctant to change the device it is the best I ever had.

HTC please do something.
[P3300, MDA Compact III General] psargent:
I saw this thread before purchasing my Trinity...seems like the problem is less common though and is localized to Kingston cards (I'm getting a Samsung). I have heard a lot more guys say their cards work perfectly in the Trinity. I guess time will tell (my card arrives today or tomorrow).

You are right about the 4gb storage! And it's accessible without totally taking your device apart! I'll keep you guys updated - if anyone is interested...(probably start a new thread for that - this is a bit off topic).
[P3300, MDA Compact III General] Pjtheman:
Well you guys, just going to report no problems yet with my 2GB card. I'm running tomtom, various games and apps, music etc on it with no problems. I suppose there is the problem of fake cards, but not all cheapo's are fake. I bought mine from the seller a-depot on ebay for about £35 or so.

I DID have a problem with the card, although it seems the whole device, when I tried to remove airscanner mobile antivirus.

I dont know whether there are significant differences in card sizes between manufacturers, but the only thing I can suggest is make sure the card is all the way in its holder, and that none of its contacts touch the little lip at the hinge end...

Good luck everyone!
[P3300, MDA Compact III General] Imaginati0n:
Its not about fake cards, the size or whatever. I have a Kingstone 512 bought form kingstone store and the problem still exists...
[P3300, MDA Compact III General] YuppieScum:
The word from HTC support.

I haven't seen any mention in the thread so far of anything from HTC, so...

I just spoke to a guy in HTC support in the UK, as the content on my 2GB SanDisk microSD has just disappeared.

They're aware of the problem - it affects all P3300s, not just from a specific operator - they're watching this thread (hi!) and they believe it to be related to Windows Media Player - this certainly seems plausible as I was using it to listen to music earlier today...

He told me that techs in HTC Taiwan are currently working on a fix for the problem, but there's no ETA...
[P3300, MDA Compact III General] rickgillyon:
I have seen data in MSMETADATA for songs get corrupted - playing with WMP, artist on songs suddenly disappearing, becoming "Unknown". One of the things I have done to stop writes to my SD Card is to write-protect the MSMETADATA folder and its contents, so if I add to library in WMP it just throws an error...less updates. :) Then I just play from file rather than library...

BUT...one time it went tits-up, all I had done that morning was delete a couple of files off the card, and moved a folder. Hadn't started WMP at all. And the first time it went I was using pocketmusic...so I'm not convinced!

Nice to know HTC are watching though, I'm happy that they're working on it.
[P3300, MDA Compact III General] cfvilela:
Mine just did it again...

This morning as I was browsing in Resco Explorer to find a file, a funny named file with 540Mb (the card only has 400Mb free) appeared in the card's root.

I did a soft-reset and it was gone and so far didn't show up again but... it did happen again!!

When I get home I'll reformat the damn thing (this time I'll use FAT32) and copy the mirrored files into it. Who knows how long it will take this time...

Yesterday I've mailed the techsupport at HTC and they just asked for my ROM, Radio and ExtROM details, saying that they are aware of this problem and are trying to fix it (no ETA...).

As Jack Johnson would put it (or sing it): Sitting, Wishing, Waiting...

Regards,