yashsingh1/xdaforums huggingface dataset:
[Moto G Q&A, Help & Troubleshooting] Level99:
So I have some hopeful, but not necessarily breathtaking, news based on my recent experience. I had a hard brick like the rest of you after downgrading my peregrine to kitkat from LP and then trying to update it again via OTAs. I stalled on sending it back for months but just said "screw it, I'll give it a shot". I live in the US, and the device is out of warranty so it's a flat $75 fee to open a RMA and ship it in.

I got word this morning that my device has been repaired and is being shipped back to me today. So they do in fact have a method of repairing this. Whether it involves a motherboard replacement or just a flash of some files I do not know, and likely won't until I get the device back. The good news here is two-fold:

1) These devices aren't doomed. I believe, at least for those here in the US, a good amount of people with bricked phones can send them in, pay the money, and have a working device back. Don't take my word for it, I'm just sharing my experience so it's not a guarantee, but unless the service rep lied to me and they're shipping it back still broken (I made them confirm that the device was repaired), then there's a method right now to get the devices back. It just happens to involve money.

2) If I check it and the repair DID NOT involve a hardware replacement of any parts, then there is also still reason to hope that the method for repairing could eventually be found somehow. I don't want to shortchange Motorola money, they run a business and that's a fundamental part of servicing products out of warrant, but for the people that it's impractical to send the device in or pay for a repair, there may still be light somewhere down the road.

Sorry this doesn't contain a multitude of details, but I thought it would be worth my experience so far with the bricked G.
[Moto G Q&A, Help & Troubleshooting] urover:
Let us know when your device comes back.
[Moto G Q&A, Help & Troubleshooting] bludotos:
They probably replaced it. Why? Cause when a device is broken they want to test the broken device and find out what went wrong with it. Then they fix it and resell it in some other phone.
[Moto G Q&A, Help & Troubleshooting] kamal882:
Please check if this can help us, factory image of MOTO G XT1033 5.0.2 is given:

http://xdaforums.com/moto...mware-t3110795

Retail Asia - ASIARETAIL_XT1033_5.0.2_LXB22.46-28_cid7 - https://yadi.sk/d/8ZDWjVI2eMmjE
[Moto G Q&A, Help & Troubleshooting] kliu888:
How much did they charge to ship the phone back to you? Thanks.
[Moto G Q&A, Help & Troubleshooting] luigi24:
The asiaretail contain this:

NON-HLOS.bin

boot.img

factory_version_info_cfc.txt

flashfile.xml

fsg.mbn

gpt.bin

logo.bin

motoboot.img

recovery.img

servicefile.xml

system.img_sparsechunk.0

system.img_sparsechunk.1

system.img_sparsechunk.2

system.img_sparsechunk.3

can this help us? i wish.. but i think not
[Moto G Q&A, Help & Troubleshooting] EmilRod:
Sadly is just an OTA it does not have the files [emoji17]
[Moto G Q&A, Help & Troubleshooting] fillion_f:
We want the "fastboot" firmwares
[Moto G Q&A, Help & Troubleshooting] Lfreyes:
How could contribute reasons for starting a MOTO G resurecion live in one dead?

SERIAL : 0xfed205020f000000

HW_REV : 0x83c0

POWERUPREASON : 0x00004000

MBM_VERSION : 0x00004113

ABOOT.GIT : MBM-NG-V41.13-0-g7dc8e78

TZ.GIT : MBM-NG-V41.13-0-ga27c415

RPM.GIT : MBM-NG-V41.13-0-g71b1aae

SBL1.GIT : MBM-NG-V41.13-0-g683cb0c

SDI.GIT : MBM-NG-V41.13-0-gdc5aeaf

Last boot reason : reboot

I expect serious answers
[Moto G Q&A, Help & Troubleshooting] DURGAVENNY:
Hard bricked moto g

this is waste of time today i send to my hard bricked mobile to service center i explain what happen ,he sad 550 rupees or 9$ only i very happy my moto g was back to rock
[Moto G Q&A, Help & Troubleshooting] suhas8989:
Service centre..

Which service centre? I stay in Bangalore.. I went to Moto care jayanagar.. I explained to them what happened.. But they told can't be repaired.. Its dead.. They didn't flash.. Its hard to believe they don't have the file's.. Pls help
[Moto G Q&A, Help & Troubleshooting] DURGAVENNY:
i am from andrapradesh
[Moto G Q&A, Help & Troubleshooting] thuybang:
How do you know they change the mainboad or they use software?
[Moto G Q&A, Help & Troubleshooting] urover:
Which service center bro and did they use software to unbrick it or did they change out the motherboard (still showing as in warranty ?)
[Moto G Q&A, Help & Troubleshooting] jacobjake:
rajamundry pls tell us the service centre and address. i am chennai india.
[Moto G Q&A, Help & Troubleshooting] gabrielts:
Nothing yet?
[Moto G Q&A, Help & Troubleshooting] Level99:
Just got the package from Fedex. It powered on just fine, it's optimizing apps now. Definitely running Lollipop (it was in the bricked 4.4.4 state when I sent it), will get the version number when possible.

They didn't do that unless they took the extra time to use my old phone body. The phone I received has the exact same ding and scuff marks on it (outside of the screen, they took off the screen protector so they definitely accessed the internals). As long as the serial number matches up, I'm going to say that this is indeed my phone.

The $75 included a prepaid Fedex label, and the return shipment didn't cost anything extra. I can't remember if it was extra for taxes or for that label but the total was something around $78 and change.

The device just finished booting. Complete wipe of data, confirmed running the latest OTA for the peregrine. Serial number looks the same (inbound device number matches outbound device number). If anyone has any experience with the motherboard switch fix, can they weigh in and say if their serial number was different after changing mobos? Because if the serials changed with the mobo, and mine didn't, then they do have a non-hardware fix.

---------- Post added at 02:34 PM ---------- Previous post was at 02:28 PM ----------

OH! One other thing, I just noticed it! I had unlocked the bootloader when I got the phone last year, and when it came back the bootloader has either been relocked or they flashed the imagefix so that it looks like a non-unlocked device. Weird.

The repairs sheet that came with the following info:

MODEL: 00432NAECOM - XT1045

SERVICE OFFER: Out Of Warranty Repair

ESTIMATED CHARGES (Does not include taxes): $75.00

PROBLEM FOUND: RF Performance

REPAIR ACTION: Reassemble

REPAIR RESOLUTION: Serviced and Returned OOW
[Moto G Q&A, Help & Troubleshooting] matrix77:
How much is to order online motherboard and where to order it?
[Moto G Q&A, Help & Troubleshooting] kliu888:
Thanks for the info. I'm thinking about sending it in myself, but wanted to keep it unlocked. Are you able to unlock it again? Thanks.
[Moto G Q&A, Help & Troubleshooting] Level99:
I'll get back to you on that. I did just get the device back, and while I still have the urge to tinker, I don't want to do anything just yet that could brick it again :angel:

Mine is the US version straight from Motorola, which offered the unlock code itself. Fairly certain if I wanted to it could be safely unlocked again. This is not a carrier branded device.
[Moto G Q&A, Help & Troubleshooting] kliu888:
Thank you. That's good to know. Mine was Boost Mobile flashed over to Verizon & used on Page Plus. I don't think they allow unlocking them anymore, so maybe for me it's not a good idea to send it in after all. :(
[Moto G Q&A, Help & Troubleshooting] sdpkkd:
Worst service,many people suffer in service center,
[Moto G Q&A, Help & Troubleshooting] bludotos:
I mean that they replaced the MB (mother board) They wouldnt replace the whole phone.
[Moto G Q&A, Help & Troubleshooting] kk11122:
Hard Bricked from 5.0.2

hi oversleeper, Plz help me out.

i have hard bricked my phone on 5.0.2

i tried the above steps but nothing worked for me.

plz help :crying:

please update the thread for 5.0.2 please
[Moto G Q&A, Help & Troubleshooting] snj12341:
Congratulations bro, you've joined our "MOTO G Hardbricked And There Is No Way To Fix It Club"

---------- Post added at 03:42 PM ---------- Previous post was at 03:41 PM ----------

No bro, stuck with same device :crying:
[Moto G Q&A, Help & Troubleshooting] banesh:
FAILED (blank-flash:sdl-transfer-image:sdl-hello:invalid HDLC frame) im getting this error any solution
[Moto G Q&A, Help & Troubleshooting] gabrielts:
its because its 4.4.4 mbm-ci and not 5.0

you need to wait like everyone
[Moto G Q&A, Help & Troubleshooting] snj12341:
exactly!
[Moto G Q&A, Help & Troubleshooting] banesh:
I tried flashing bootloader using moto flasher and now im getting this error

FAILED (blank-flash:device-open:serial-open:could not open device)

what to do now
[Moto G Q&A, Help & Troubleshooting] benek1988:
Did you read previous posts? Although last two ones? There is an answer...

n7v1/Tapatalk
[Moto G Q&A, Help & Troubleshooting] banesh:
i tried pushing the power button on and connecting still nothing works and its pages hw to search all the pages
[Moto G Q&A, Help & Troubleshooting] benek1988:
Post #2238.
[Moto G Q&A, Help & Troubleshooting] murilob100:
Lollipop Is Not Possible ?

Lollipop Is Not Possible ?
[Moto G Q&A, Help & Troubleshooting] Cotopaxi42:
Motorola does nothing about this? :/
[Moto G Q&A, Help & Troubleshooting] EmilRod:
Motorola do not support downgrades almost everybody have the brick because of a downgrade, we can not tell Motorola to release the files we just can wait and maybe one day they will do something about this
[Moto G Q&A, Help & Troubleshooting] 3andala:
Still firmwares come here http://www.filefactory.com/folder/c6cdedc45a775d27/?sort=created&order=DESC&show=25
[Moto G Q&A, Help & Troubleshooting] metallforest:
Is this Bricked or dead?

I can't seem to find any solution to this error. My sister was updating her phone and now it won't boot at all. This is the only weird thing I could find. Is there any way to fix this: Brick or death?
[Moto G Q&A, Help & Troubleshooting] mascote9rc:
you can access the fastboot mode and asks if he's dead or bricked?

I cry for hours if I could access the fastboot mode !!
[Moto G Q&A, Help & Troubleshooting] saivemu:
my moto g xt1033 hardbricked

Hey i flashed a android 4.4.2gpe rom on my moto g xt1033 dualsim and it booted correctly and everything is great.

then it asked me to upgrage to 4.4.4 and then i said yes.

it downloaded it and got installed and started to reboot and got stuck now it dosent even turn on

i cant even go to fastboot mode

please help me
[Moto G Q&A, Help & Troubleshooting] koles14:
welcome to big family of hard bricked moto g
[Moto G Q&A, Help & Troubleshooting] saivemu:
what files are you talking about??
[Moto G Q&A, Help & Troubleshooting] hananmeer:
new files

http://www.filefactory.com/folder/c6cdedc45a775d27/?sort=created&order=DESC&show=25&page=1

some new files are uploaded in previous few days? somebody checked them already?
[Moto G Q&A, Help & Troubleshooting] EmilRod:
Just otas nothing new [emoji20]
[Moto G Q&A, Help & Troubleshooting] ChiicoFlash:
¿Bricked?

My phone is bricked using my cell phone camera. Can that be possible?

I opened the phone camera and was turned off, and never turn on. I recognized it as QDLoader 9008.

Do I have to wait like everyone MBM-CI?

Sorry for my English. I'm from Argentina.
[Moto G Q&A, Help & Troubleshooting] saivemu:
will it work if we have a jig
[Moto G Q&A, Help & Troubleshooting] ChiicoFlash:
Really!? Connection scheme?
[Moto G Q&A, Help & Troubleshooting] saivemu:
do you know what is a nig
[Moto G Q&A, Help & Troubleshooting] ChiicoFlash:
¿A jig? Yes, I know. But each brand has different USB Micro. The resistors are connected to that pin? What you checked?

Sorry for my english.

---------- Post added at 12:36 AM ---------- Previous post was at 12:09 AM ----------

Help! :crying:
[Moto G Q&A, Help & Troubleshooting] metallforest:
I can access fastboot but I can't do anything else. I don't know what else should I do, I know very little of this.
[Moto G Q&A, Help & Troubleshooting] wahyu.dj:
Brick

I have moto G I cant turn it on. pressing power button is not working even when I connect charger only indicator light blinks. and nothing else is happening please help :crying::crying::crying:
[Moto G Q&A, Help & Troubleshooting] SabolSlayer22:
Can somone please help mee i have moto bootloader program fastboost and the original custom recovery for my version xt1031 it is HARD BRICKED and the only way it connects to my computer via connected sound prompt is if im in fastboot mode on my moto g but itz not detecting my phone in moto bootloader in other wards i cnt unbrick my moto g 8( can anyone help me? I would highly appreciate itt
[Moto G Q&A, Help & Troubleshooting] Shreyas.FrEaK:
Been waiting since 8 months..

Still no sign.

Would love to use my moto g again because it has just so much support.

Got a Lenovo A6000 Plus now..waiting for stable CM :/
[Moto G Q&A, Help & Troubleshooting] S0bes:
I don't want to give you people a false hope. I just want to tell you that one man in Russia is working on an unbrick method. From what I know he have already done an succesfull unbrick method for a few moto devices like Moto x, Droid etc.

In a next few days he'll be testing his method on a bricked moto g. That's all. I will tell you later if something work out.

BTW, as far as I know this unbrick procedure costs 10$.
[Moto G Q&A, Help & Troubleshooting] EmilRod:
Did you have to send him the device or he send you the program for 10 dollars? I'm really interested on that, please keep up updated
[Moto G Q&A, Help & Troubleshooting] Cotopaxi42:
Is there a way to downgrade the bootloader from version 41.18 to 41.13? I upgraded it to install a 5.1 rom but then I tried to install stock firmware 4.4.2 and after installation, there was an OTA upgrade to 4.4.4 and hardbrick...

I suppose the bootloader is still version 41.18. Or do you think it was downgraded because I installed 4.4.2?

Thanks.
[Moto G Q&A, Help & Troubleshooting] S0bes:
my phone isn't pricked. But from what I hear he uses a team viewer for testing his method. I think if everything will be ok there would be a tool or smth like that.

Anyway I will give you his contacts if method would work.

So far you may follow this russian thread http://4pda.ru/forum/index.php?showtopic=633848&st=500
[Moto G Q&A, Help & Troubleshooting] Shreyas.FrEaK:
Why isn't it free? :/

He shouldn't charge for that right?

He'd be doing all of us a great favor.
[Moto G Q&A, Help & Troubleshooting] Ahlad:
Hi, I read few of the conversation of you guys and understand the issue.

My question can't we take a back up of a working moto G GPe bootloader 41.19 motoboot.img file or equivalent 'fsg', 'rpm', 'sbl1', 'sdi' and 'tz' files and give it a try?
[Moto G Q&A, Help & Troubleshooting] Shreyas.FrEaK:
I guess it doesn't work because if it did I think the devs would have done it till now
[Moto G Q&A, Help & Troubleshooting] S0bes:
The man have done a great work so it's completely appropriate to take money for hard work. Why do you think he ows you anything?

You can guess whatever you want. I just shared information.
[Moto G Q&A, Help & Troubleshooting] Shreyas.FrEaK:
I never said he owed me anything.

Anyway

Let's just hope he decides to give it away for free.

Peace.
[Moto G Q&A, Help & Troubleshooting] Ahlad:
Why not we consult Qualcomm?

This is not a time to argue. We should try all possible ways.

Chipset for Moto G XT1033 is 8226 Snapdragon SOC . Is there any possibility that qualcomm having any tool to erase the corrupted bootloader, then we might be able to downgrade our booladers using motoflasher.
[Moto G Q&A, Help & Troubleshooting] Hellyton:
Sorry my english I'm using Google translator.

Hello, I realized that this problem is the same as is occurring in a MOTO G XT1543.

The unit will not enter more in Botloader screen even if you press any button, but when connected to the PC it rightly recognizes as mentioned QHSUSB_BULK.

Is there any solution to the XT1543 or have to wait a little longer because of the recent launch of the device?

Before anyone mentions something related to warranty, the unit lost warranty because fell and cracked a part of the screen.
[Moto G Q&A, Help & Troubleshooting] vijay487:
5.1 firmware images r out nd still no solution yet
[Moto G Q&A, Help & Troubleshooting] Martgician:
$10 is a small price to pay to get my moto g working again, hopefully he is able to find a solution.
[Moto G Q&A, Help & Troubleshooting] EmilRod:
He is not posting since last week "maybe" about his method I'm putting my hope in him, I need my old moto g alive?
[Moto G Q&A, Help & Troubleshooting] oversleeper:
Hi guys,

I keep receiving a lot of messages asking me to release a new tool.

For some reasons the files needed to unbrick devices upgraded to Android 5.x are not available yet. I know that usually those files are leaked within 4-6 months after the OTA update, but this isn't happened for Android 5.x.

Only Motorola employers can get access to those files from their database, unfortunately I'm not one of them.

I'll update my first post with the new tool as soon as the files will be available.

Thanks for the collaboration.

P.S. This thread is about Moto G 1st Gen. (XT1031, XT1032, XT1033, XT1034) and possibly LTE versions (XT1039, XT1040, XT1042, XT1045). Other models are not supported.
[Moto G Q&A, Help & Troubleshooting] silekonn:
Trying to fix my phone, XT1031, Republic Wireless. Maybe the bootloader is the wrong version or it is a different problem, I am unsure. What I do know is it wouldn't turn on today and tries to load QHSUSB__BULK. Can anyone assist? Log shows:

C:\Users\Test\Desktop\blankflash>qboot.exe blank-flash

opening device: \\.\COM3

OKAY [ 0.016s]

greeting device for command mode

OKAY [ -0.000s]

identifying device

...serial = 0x3598E90

...chip-id = 0x801 (MSM8626)

...chip-rev = 0x0

...sv-sbl = 0x0

OKAY [ 0.016s]

finding files

...programmer = programmer_8626.mbn

...singleimage = singleimage_8626.bin

OKAY [ 0.031s]

validating files

OKAY [ -0.000s]

switching to download mode

OKAY [ 0.016s]

greeting device for image downloading

OKAY [ 0.016s]

sending programmer

OKAY [ 0.047s]

flashing singleimage

Target LOG: Open multi failed, unknown error

Target ERROR: 7 - Open multi failed, unknown error

FAILED (sdl-transfer-image:send-image:sdl-open-multi:target error)

Thanks in advance.

P. S. Motorola Fastboot link is a corrupt file, tried two different OSes with inbuilt and 7-zip, no luck.
[Moto G Q&A, Help & Troubleshooting] Crabsi:
Let's go and hack the Motorola database :cool:
[Moto G Q&A, Help & Troubleshooting] Panchoso4D:
I'll drop this: http://modmymobile.com/forums/11-razr-v3x/171751-motorolas-firmware-database-5.html okno :angel:
[Moto G Q&A, Help & Troubleshooting] Crabsi:
How does this help? :D Its a few years old :confused:
[Moto G Q&A, Help & Troubleshooting] Panchoso4D:
I don't know, seems that I'm krrraaaazy :silly:
[Moto G Q&A, Help & Troubleshooting] Crabsi:
What the hell xD
[Moto G Q&A, Help & Troubleshooting] PuLKit4xd:
I am back. I have bricked my moto g again (twice). I was messing with Emmc dump, changed one or two values to get imei back and rebooted, now it won't turn ON. I am back to where i was 10 months ago. Motorola doesn't change motherboards for out of warranty phones. Hoping for a working solution.
[Moto G Q&A, Help & Troubleshooting] silekonn:
Dropping my problem in again in the event anyone can help. I am technically experienced, I have not worked on rooting my phone or otherwise. Two days ago I had to hard shut it off and it wouldn't turn on.

To PuLKit4xd, I first called Motorola (the phone was purchased for/from Republic Wireless) and told them my phone was minimal-use and just out of warranty (14 months). They offered to replace it with prepaid shipping for $75 (the phone was ~$190). You might want to call them.
[Moto G Q&A, Help & Troubleshooting] UnMorenoBlanco:
If your Moto G is connecting in qhsusb dload and you assume it is bricked then you can try this and see if this work for you as much worked for me.

1- Take apart the phone

2- Unplug the battery from the board

3- Connect to your usb charger

4- You will see a image like on attachment http://xdaforums.com/moto-g/development/guide-qhsusb-dload-workaround-t3182477#post62429655

5- Without disconnect the charger plug the battery to your board and let it charge for a few minutes

6- Flash your phone in order to update your bootloader
[Moto G Q&A, Help & Troubleshooting] silekonn:
I have to assume it is bricked as it does nothing and I see no alternative. Suggestions? I am not sure as I am ready to attempt this yet as it is risky to attach a battery while something is powered (I have myself ruined and watched someone ruin different devices doing exactly this).

The second problem is the link for _Motorola Fastboot is a corrupt file._ Can anyone supply it? Thanks.
[Moto G Q&A, Help & Troubleshooting] PuLKit4xd:
My phone is not in good condition either and it is more than 18 months old. So, even if i get a new phone which is very unlikely in my country, it will have same limitations as my current phone (8GB) so spending extras at this point of time makes no sense to me. Thanks for suggestion anyway! :) I might consider it when i have no options left.
[Moto G Q&A, Help & Troubleshooting] PuLKit4xd:
You do not have to attach the battery, according to him if you plug your phone to USB cable, it must show white screen. If it doesn't then the method won't work since Boot-Loader is corrupt.
[Moto G Q&A, Help & Troubleshooting] edimi76:
anyone can help us out of bricks ?

Hey guys do not know if this good post these things here , but I want them to see this video , it's the cell moto x, and maybe some of you can take a file and make a referral to take that can revive Moto g, here youtube video. sorry my English using Google Translate

https://www.youtube.com/watch?t=1159&v=FFAqbuGFRLk
[Moto G Q&A, Help & Troubleshooting] robin0800:
The Phone in video is not bricked there is info on screen in bricked phone the screen is dead
[Moto G Q&A, Help & Troubleshooting] EmilRod:
He bricked his phone after a downgrade and use an ota update, he explain it on the video, just the same way we bricked ours G

Enviado desde mi XT1063 mediante Tapatalk
[Moto G Q&A, Help & Troubleshooting] justaplayer:
so, is the motorola software leaked? ;) I think its just a different bootloader..
[Moto G Q&A, Help & Troubleshooting] kliu888:
Not working for me. Got the following error after qflash command:

C:\Users\leo\Downloads\HARD BRICK MOTO X 2013\HARD BRICK MOTO X 2013\XT1030.XT1080 BABE\0_UnBrick>qflash.exe -com3 -ramload MPRG8960.hex -mbn 33 MSM8960_bootloader_singleimage.bin -v -o

Motorola qflash Utility version 1.3

COMPORT :COM3

RAMLOADER :MPRG8960.hex

type is 0x21

7 mbn file name MSM8960_bootloader_singleimage.bin type 33

verbose mode on

Motorola qflash dll version 1.6

warning: read size exceeded expected expected length, possible command failure

data received: 0x04000000100000000d0000000100000004000000100000000d00000001000000

dmss_software_version_req: received invalid or no response

Failed to send software version request
[Moto G Q&A, Help & Troubleshooting] migueltb01:
I think it is here :) :) http://www.androidpolice.com/2015/0...-g-3g-android-5-1-1-open-source-kernel-files/

https://github.com/MotorolaMobilityLLC/kernel-msm/releases/tag/MMI-LMY47M.M001
[Moto G Q&A, Help & Troubleshooting] Feurrado:
This is something the "source code" nothing of MBM-CI 5.0 ;-;:crying:
[Moto G Q&A, Help & Troubleshooting] urover:
No it's not. Got excited, but nope.
[Moto G Q&A, Help & Troubleshooting] PuLKit4xd:
Try and reply.

Download MiFlash tool from MIUI site and this archive http://xdaforums.com/attachment.php?attachmentid=3124543&d=1421759347

Install MiFlash and extract the archive.

Open MiFlash and use the extracted folder and flash.

Tell me what happens as in my case it is not able to send a single command on windows 10.
[Moto G Q&A, Help & Troubleshooting] shaikhmohammedhamza:
no bro does'nt worked,it shows cannot validate an image.

btw thanx...:good: