yashsingh1/xdaforums huggingface dataset:
[Zenfone 5 Q&A, Help & Troubleshooting] saigetshu:
Flashing cross SKU

Anyone have a try deleting some script in updater-script for flashing cross SKU? Like this script

(greater_than_int(getprop("ro.build.date.utc"), 35798400)) || abort("Only Android 4.4.2 20150409 image or higher image version can upgrade to Android 5.0");
ui_print("Device image SKU:");
ui_print(getprop("ro.build.asus.sku"));
ui_print("OTA image SKU: TW");
getprop("ro.build.asus.sku") == "TW" || abort("Please use the right SKU for updating...");
ui_print("Device image Version:");
ui_print(getprop("ro.build.version.release"));
ui_print("OTA image Version: 5.0");
getprop("ro.build.version.release") == "4.4.2" || abort("Only with Android 4.4.2 that you can upgrade to Android 5.0.");
getprop("ro.product.device") == "ASUS_T00F" || abort("This package is for \"ASUS_T00F\" devices; this is a \"" + getprop("ro.product.device") + "\".");

I try flashing asus zenfone 5 T500F cross SKU but always failed, my ASUS have a rooted and current FW is UL-ASUS_T00F-WW-2.20.40.54-user , I want flashing UL-ASUS_T00F-TW-3.23.40.52-user but fail. What happen if I deleting script on updater-script like that? it's causes BRICK or nothing? I need your advices, guys. :confused:
[Zenfone 5 Q&A, Help & Troubleshooting] ZilverZurfarn:
Should work in theory, but in practice, the update zip has to be resigned, probably with Asus keys. Experimented with this some months ago without success.
[Zenfone 5 Q&A, Help & Troubleshooting] ravi1236:
hi i have problem with my zenfone 5 please help me

i tried with given procedure but it is not worked please help me how to change my zenfone 5 cucc version to ww. i got this error (signature verification failed installation aborted.
[Zenfone 5 Q&A, Help & Troubleshooting] saigetshu:
it's possible to flash using CWM? because I'm using adb sideload but signature always showing error.
[Zenfone 5 Q&A, Help & Troubleshooting] Bollangerz:
if factory resset not work or error when enter recovery mode

command was here

E:Failed to mounth /cache (invalid argument)

E:Cant mount /cache/recovery/log

E:Cant open /cache/recovery/log

E:failed to mount /cache (invalid argument)

*etc
[Zenfone 5 Q&A, Help & Troubleshooting] rfka:
I have the same problem here :crying::crying::crying:

No Fastboot, just adb with this mount problem and bootloop.

Trying everything to not be forced to send the phone 2 miles away to SP :(:(

Please, share every rom, from anyone, Ciano, any alternative at all, everything that i can try with adb sideload. I have the .raw image too so any instructions that would be great too.

Every sideload i do get this answer:

total xfer : 0.00x

can't open /dev/block/by-name/misc

can't mount /cache/recovery

failed to mount cache
[Zenfone 5 Q&A, Help & Troubleshooting] eitanlevy:
First, download international rom which is under Android kk (2.X), extract fastboot.img and recovery.img , flash them through boot loader , fastboot, then flash that international rom through new recovery by adb sideload . Be aware you won't be able to receive ota after these steps.
[Zenfone 5 Q&A, Help & Troubleshooting] n3g4o:
First thing: Thanks! to all of you who help here sharing your knowledge and experiences. From this thread i've been able to change my "new" CN zenfone5 to WW. In between i've understand that my phone was lucky not to be bricked. I have not any skill in android (just a veeeery little experience with red hat and suse, a "few years" ago like you just realise), just intuitive skill in general about fixing software problems.

Now, i have a question. My phone is now working almost fine, with a couple of minor issues like the famous "unfortunately, the process com.google.process.gapps has stopped", who it seems to be fixed disabling autosync (i think).

The thing is, i want to update it to kk. I understand that i have to do this manually. Do i have to update step by step with every single room released from "my" working 1.14.40.50 to 1.18.40.10 (last jb version)?

My phone is ZF5 T00J A501CG

Again, THANKS

Edit: I found the answer in Zentalk forum, its says (i cannot paste the link) "For some upgraded versions that have great difference, e.g., from Jelly Bean (Android 4.3) to KitKat (Android 4.4), you may need to upgrade to a "bridge version" in advance to proceed."

And it refeers to an example in which you can read the warning:

"Note: please make sure update software version V1.18.40.10 first before update to software version V2.19.40.18."

By logic, if where needed every patch, i think will always says something like "make sure update last version released before this new one"

So.. hands on the job. Wish me luck :)
[Zenfone 5 Q&A, Help & Troubleshooting] yasin0005:
Can u tell me how to back stock ROM ....currently my ROM is RR..plz.
[Zenfone 5 Q&A, Help & Troubleshooting] Carlinigo:
I have a problem too with mu zenfone 5 a501ch with serial num 362238064410079.

It dont have recovery screen, only thing that i can get in is the droidboot.whenever i use adb sideload it always failed at 53% status 8 it said. How can i fix this? Help please...
[Zenfone 5 Q&A, Help & Troubleshooting] LucasBernardesLopes:
Thanks
[Zenfone 5 Q&A, Help & Troubleshooting] dgadelha:
Try this guide http://xdaforums.com/showpost.php?p=65367222&postcount=2 for any version or this guide http://xdaforums.com/showpost.php?p=65367132&postcount=2 to fully restore your phone to stock Jelly Bean.
[Zenfone 5 Q&A, Help & Troubleshooting] trance_sh:
after 2 days of searching

I used xFSDK to recover my fastboot, then this :

http://xdaforums.com/showpost.php?p=65367132&postcount=2

NICE Job
[Zenfone 5 Q&A, Help & Troubleshooting] mehdi3f68:
my phone is on hang logo

i want to insall rom from sd card in recovery mode

i need help
[Zenfone 5 Q&A, Help & Troubleshooting] dondiarana:
Hi! Please help how to install ROM for UL-ASUS_T00F-WW-2.19.40.6-user.zip and where can I download it or the update for it. My phone just keeps opening. Tried to do hard reset of factory reset/recovery but shows cannot mount to drive E and also cannot erase cache. Thank you XDA.
[Zenfone 5 Q&A, Help & Troubleshooting] tunglethanh90:
Not Try downgrade because Asus Support UL-ASUS_T00F-WW-1_15_40_35, Download here
[Zenfone 5 Q&A, Help & Troubleshooting] jamesone:
This work 100% for change CN to WW.

Thanks brother! you're awesome. now i'm success with changing my rom CN to WW (zenfone6). big thanks
[Zenfone 5 Q&A, Help & Troubleshooting] tas1020:
I am sorry but I have 2 questions where is the root folder /data/local/tmp and how can I go to adb folder in cmd?. Thank you.
[Zenfone 5 Q&A, Help & Troubleshooting] Pegasus195:
Worse problem...

I want to install the ROM too but i am stuck at the boot animation. loop. and i can only use recovery. how can i do that?
[Zenfone 5 Q&A, Help & Troubleshooting] quyvinh:
For this question, it tells me you are a newbie to ROOT Android. Let me try to explain: you have an Android, in order to take the full control of the system, you need to ROOT your android.

Imagine this, one day you buy a PC with LOCKED C: drive (where MS install Windows), because MS does not want anyone touch the system anymore, would you like it? Of course NO. Then you have to find a way to unlock the C: drive.

For Android, that C: drive is called ROOT folder, the TOP folder where contains all of your system files. So you need to root your phone first, then use root explorer or some thing else to access to your root folder. The root folder is the grandfather ( /mnt/sdcard ) or father ( /sdcard ) of your SDCard folder. Period. Hope you understand. Welcome to Android World

*** The ROOT in Android is the same idea of Jailbreak in iOS.

For the ADB question, ADB is a set of software, you need to download and put it on your PC. I leave this for you. There are millions link about this software in this forum. Search for it.

---------- Post added at 11:58 AM ---------- Previous post was at 11:48 AM ----------

This is called softbrick. Do not worry, as long as you can boot into recovery and droidboot, you should be ok. By following 4 steps (1,2,4,5) then you should be able to boot into your system. The purpose is try to do

fastboot flash fastboot fastboot.img (look phone screen, should say successfully)

fastboot flash boot boot.img (look phone screen, should say successfully)

If you know how to do this 2, then you are OK. Remember, Developer Mode should be turn on (hope you did this before running into bootloop) and also your phone should be rooted
[Zenfone 5 Q&A, Help & Troubleshooting] tas1020:
Thank you very much for the information, I was not using any program like root explorer.

In step 5 are there 2 separate orders or one like this fastboot flash fastboot fastboot.img (hit enter) and fastboot flash boot boot.img (hit enter)?

Also in step 7 rebbot normal or in Droidboot?

Thank you very much.
[Zenfone 5 Q&A, Help & Troubleshooting] quyvinh:
fastboot flash fastboot fastboot.img

fastboot flash boot boot.img

These are 2 seperated.

Step 7: Reboot to your android.
[Zenfone 5 Q&A, Help & Troubleshooting] Ziink53:
Hi! Please, I have sent you a mail. Im needing your help with that :(

Im from Argentina and i cant do the downgrade or change it to WW. I cant use it with CN ROM !!

Please im stucked here...

My teamview ZINK-PC

Thanks friend!

OTA Image SKU: WW

assert failed: getprop ("ro.build.asus.sku") == "WW"

Return code 8E: Error in /tmp/update.zip

(Status 8)

E: Fota_return_ccode 403

Installation aborted.
[Zenfone 5 Q&A, Help & Troubleshooting] quyvinh:
Your error told me that you were at fw ver. 1.15. Did you read my post? CANNOT change firmware by replace CN->WW. Must downgrade first.
[Zenfone 5 Q&A, Help & Troubleshooting] Ziink53:
Hi, ive read your post but im not able to do the downgrade.

Now the phone is brick and the only version that i can install is the CN UL-ASUS_T00F-CN-1.16.40.7-user with the others versions the phone shows me an error on the verification.. with that version no..But Im not sure if after install that version i will be able to do the downgrade.

Thanks,
[Zenfone 5 Q&A, Help & Troubleshooting] quyvinh:
Brick phone is meaning your phone cannot be turn on, then you cannot flash new firmware either. So you means your phone cannot be turn on right now?
[Zenfone 5 Q&A, Help & Troubleshooting] Ziink53:
With brick phone I want to say that the phone can turn on, can perform droidbot and recovery mode but no android, now you understand?

Thanks
[Zenfone 5 Q&A, Help & Troubleshooting] quyvinh:
Thanks for info. The reason is you did not specify hard brick or soft brick. Soft brick can be fixed. But hard brick DO NEED hardware tools to modify your NAND to make it back to work. So your phone is now soft brick.
[Zenfone 5 Q&A, Help & Troubleshooting] Ziink53:
Im talking with you in both different posts, do you prefer to continue here or in the other? Sorry about it..
[Zenfone 5 Q&A, Help & Troubleshooting] quyvinh:
Up to you. Because you posted on different room, so I just want to please you by answering the question wherever it posted. :o
[Zenfone 5 Q&A, Help & Troubleshooting] crybabybgeeks:
Thanks so much, this worked great i registered just to say thanks. Been trying to change to WW from CN for 5 days now I had almost given up and was considering the best way to return the phone to merimobiles.

I had to downgrade from CN 1.16, and it seems WW 1.14 has some bugs for in the past 40 mins since the switch the power saver app has been popped up over 5 times with error and has to shut down. But i'm not upgrading wouldnt want to go through this again :D

---------- Post added at 04:21 AM ---------- Previous post was at 04:06 AM ----------

Hi my zenfone 5 was in version 1.16 as well and i successfully downgraded and switched to WW from CN using quyvinh tutorial
[Zenfone 5 Q&A, Help & Troubleshooting] jf.23:
Hi, thanks to everyone for valuable info in this thread so far,

I have ZF5 with:

ASUS_T00F_WW_user_1.13.40.51_20140601 release-keys 010175_201401130121

Bought from aliexpress, the line in Droidboot says:

Product: CN_A500CG

Does this mean i have a chinese SKU? I guess the answer is yes since ive had problems upgrading to 1.16... and as im reading this forum i consider it a luck :)

The question is - would you recommend me to upgrade? at least to 1.14? no versions higher, right?
[Zenfone 5 Q&A, Help & Troubleshooting] quyvinh:
Huh, I am wondering, most of ZF5 after changing CN to WW, should also change the device sku to WW. No one has reported this situation where image sku different with device sku. Well in any case, it is no hurt to upgrade to 1.16.
[Zenfone 5 Q&A, Help & Troubleshooting] quyvinh:
I wrote a post which hopes to help new Zenfone members, I would want it in one place to solve all the problems.

http://xdaforums.com/android/help/asus-zenfone-5-zenfone-6-to-t2839984
[Zenfone 5 Q&A, Help & Troubleshooting] dunnobutido:
CUCC - China Unicom Fix! CUCC --> WW

OMFG. What a nightmare. I got a CUCC version and fixed it! Was about to send to a customer and realised something was a miss. So i fixed it up quick smart!

Heres how to change it to WW.

1. Root it with Zenfoneroot.apk - Follow install instructions around XDA

2. Download this version from ASUS - ASUS ZenFone 6(T00G) software Image: V1.14.40.50 for WW SKU only*

3. Use winzip to extract to your ADB folder. With winzip press extract here and it will extract into the ADB folder

3. ADB sideload that *****. Go into recovery Volume up + Power to get into recovery modes, then volume down + volume up, hold volume up for 3 seconds. and then you will see ADB sideload. Press on that and get ready to go.

4.Type "Adb sideload (drop the file into the terminal, don't write this!)" and then press enter, make sure there is a space between sideload and your file name.

5. Let it install, it will install and then give you an error after saying "cannot load volume /misc!" ignore it, wipe cache and reset.

6. Profit!

Let me know of any issues. We sell this phone so i spent the day figuring out how to work around this as sometimes we get the CUCC version. Cannot have people buying that now can we!

wowmuchbuy DOT com is my site, show your love by saying thanks or you can contact me and i will help you through it. Also if people want to purchase that's another way of saying thanks! :victory:
[Zenfone 5 Q&A, Help & Troubleshooting] tunskie:
Thanks! It works on my zenfone 5 using zenfone 5 V1.14.40.50 for WW SKU firmware:good:
[Zenfone 5 Q&A, Help & Troubleshooting] seful:
Same problem here..i cant update my firmware from 1.13 to 1.16. My current firmware is ww.user.1.13... I think seller this phone has flash my phone to change region from cn to ww version. But sku device still in cn. Any idea how ti solve this problem.
[Zenfone 5 Q&A, Help & Troubleshooting] spix123:
I don't believe the SKU is still CN if you are on WW firmware.

You must first go from 1.13 -> 1.14 before you can update straight to 1.16

Download the WW file 1.14.40.50 from Asus website and do NOT rename to CN. If you have 8gb version you will need to change the folder name from T00F to T00J.
[Zenfone 5 Q&A, Help & Troubleshooting] abha2000my:
how to downgrade from 1.16.50.x to 1.14? is it possible? because i want tu use TW instead of WW firmware.
[Zenfone 5 Q&A, Help & Troubleshooting] spix123:
What is difference between TW and WW? I only know the difference of CN which has no google apps.
[Zenfone 5 Q&A, Help & Troubleshooting] seful:
Thx..success flash to ww.1.14 firmware. Now i want to update my phone to ww.1.16 but after copy/paste to internal memory and rename file to T00J coz my device is 00J, system update notification not appear. Something wrong i has done? or i need to flash ww.1.15 first?
[Zenfone 5 Q&A, Help & Troubleshooting] edmone:
how u to do,i was tried but still got error 8 command

this is my zenfone 5 info:

zenfone 5 T00F

Build number : ASUS_T00F_WW_user_1.11.40.1_20140420_000469 release-keys 010175_20141140121

while on recovery said

device image: cucc

ota image: ww

please can u help me the way to solve it,
[Zenfone 5 Q&A, Help & Troubleshooting] spix123:
You are already WW so should be able to just download WW 1.14 from Asus and install normally by extracting and move to phone storage
[Zenfone 5 Q&A, Help & Troubleshooting] tunskie:
Did you manage to update it?
[Zenfone 5 Q&A, Help & Troubleshooting] edmone:
I tried but always error 8 command with new update 1.16.40.50 ww,

any solution to resolve my problem
[Zenfone 5 Q&A, Help & Troubleshooting] abha2000my:
TW firmware can FOTA is it? automatic update. correct me if i'm wrong. any idea to configure my zenfone to get FOTA from asus?
[Zenfone 5 Q&A, Help & Troubleshooting] spix123:
You can't update directly from 1.11 to 1.16, first you must install ww 1.14
[Zenfone 5 Q&A, Help & Troubleshooting] seful:
hi spix, no problem to update from 1.13>1.14. Now i have problem to update 1.14>1.15. I try both 1.14>1.16 but update notifacation not appear. pls help to solve this problem. i dont know to use adb method.
[Zenfone 5 Q&A, Help & Troubleshooting] spix123:
I have not installed 1.16 myself yet, you should ask quyvinh here http://xdaforums.com/android/help/asus-zenfone-5-zenfone-6-to-t2839984/page7 because he has updated from 1.14>1.16

Have you tried restarting phone or clear memory from quick notifcation. Maybe the phone still has the 1.14 update file so doesn't recognise new one.
[Zenfone 5 Q&A, Help & Troubleshooting] quyvinh:
For some reason, the FOTA not working. You have to download the 1.16 file (check your device sku for correctly file, WW, CN,TW), then unzip the downloaded file, then copy the unzipped file to \SDCard\ (internal memory, not \MicroSD) and now your phone see the update.
[Zenfone 5 Q&A, Help & Troubleshooting] sgsI9003:
Are you sure that users have to unzip the file? I dont think so.
[Zenfone 5 Q&A, Help & Troubleshooting] quyvinh:
By asking that question, it lets me know that you are new and know nothing about Zenfone. Please read from the beginning to learn how to use it.

Here is my post about Zenfone. Read others too before asking anything. Hope you can make it.

http://xdaforums.com/android/help/asus-zenfone-5-zenfone-6-to-t2839984
[Zenfone 5 Q&A, Help & Troubleshooting] sgsI9003:
You judged me quite right :good: I am new to asus.
[Zenfone 5 Q&A, Help & Troubleshooting] edmone:
Thanks for your info bro,now I can update to fw 1.16 WW
[Zenfone 5 Q&A, Help & Troubleshooting] agusliem:
Followed the instructions from http://xdaforums.com/showpost.php?p=54451457&postcount=21 and VIOLA !!! got my WW build !! thanks
[Zenfone 5 Q&A, Help & Troubleshooting] TheGodDevil:
the guidance of the downgrade work !?

Has anyone had problems?

Thanks
[Zenfone 5 Q&A, Help & Troubleshooting] quyvinh:
Look at the guide http://xdaforums.com/showpost.php?p=54451457&postcount=21, then scroll to the bottom and see how many "thanks" of that post, then you know it is legit or not! Is it simple enough? And if you are succeed, DO NOT FORGET to click thanks also to add more trust into my post, so someone else will trust my post is correct!
[Zenfone 5 Q&A, Help & Troubleshooting] spix123:
I've now installed 1.16 and encountered same problem as someone mentioned earlier with the file not being recognised.

The solution is not to rename T00F to T00J when updating from 1.14 -> 1.16

If you are updating to 1.14 from older version then you must rename to T00J if you have the 8gb version, but not on the next update.
[Zenfone 5 Q&A, Help & Troubleshooting] average_consumer:
help

Help please, after step 7 what result will show from the command?

And I'm stuck at adb sideload it said cannot read sideload. anyone suggestions...
[Zenfone 5 Q&A, Help & Troubleshooting] quyvinh:
missing driver. Do adb devices to check
[Zenfone 5 Q&A, Help & Troubleshooting] average_consumer:
help

I checked all driver installed successfully. One more thing is, if enter recovery got only blank screen without any menu. Adb devices offline.
[Zenfone 5 Q&A, Help & Troubleshooting] quyvinh:
That is what I am saying. Change to another computer. Make sure when you open device manager in windows, you see 2 thing: Asus and Intel Android
[Zenfone 5 Q&A, Help & Troubleshooting] raxy80:
Should i have to rename T00F to T00J for my Asus_T00J and do i have to unroot device when upgrading to 1.17.
[Zenfone 5 Q&A, Help & Troubleshooting] average_consumer:
help

this mean successful or not?
[Zenfone 5 Q&A, Help & Troubleshooting] pacman44:
Some problems:

1. My phone came with WW from China. Version 1.13!

I tried an update to 1.17, no succes. It said while trying to update that its not WW but CUCC. (china unicorn)

Strange , because in setting-about-software- it said WW !!!

So i took an 1.17 CUCC file , renamed it 1.17 WW and voila: the update worked! But now im stucked with no gapps and no play store!

2. The phone its rooted with 1.3R, so i tried to downgrade to 1.14

No 1.14 CUCC, so next thing would be CN. Right? I got till step 4:

create folder structure /local/tmp in /data.File manager says "permission denied"!

What else am i missing?
[Zenfone 5 Q&A, Help & Troubleshooting] spix123:
You should have asked here before doing that because you just made it more difficult to change to WW firmware now.

I'm sure someone will advise soon
[Zenfone 5 Q&A, Help & Troubleshooting] zdad:
Hello.

I've got the same error when updating with the zip file. When I first got the phone, it has Gapps and says _WW_ in the build number. I've tried to update from the about->system updates It keeps telling me I have the latest software when I don't actually have (mine was still T00J_WW_user_1.14.40.16).

I've downloaded T00F 1.16 and 1.17 WW from ASUS. When I try to update via zip file it fails.

The dead android screen tells me that my device sku is CN, when the OTA update is WW.

When I check the droidboot, it says Product : WW_A500CG

So that supposed to mean my device was WW right? Any idea what should I do next?
[Zenfone 5 Q&A, Help & Troubleshooting] spix123:
DId you try updating to ww 1.14.40.50 ?

What update method did you use? This is how I updated from ww 1.12 -> ww 1.14.40.50 -> ww 1.16 on CN phone

1. Download Version V0625(WW) firmware from here http://support.asus.com/download.as...ne 5&p=39&s=1&os=32&hashedid=96nqlxHp1VKV4Rdz

2. Extract file to desktop and rename folder from T00F to T00J (if you have 8gb version)

3. Plug phone into usb and move folder to phone.

4. Unplug and you will get notification. Update completed without error

5. Download ww V1.16.40.50 from same link above

6. Extract file but do not rename this time.

Other steps same as above
[Zenfone 5 Q&A, Help & Troubleshooting] quyvinh:
DO you see "error: device offline" It is so clear!

CHECK DRIVER! Just me, a lot of you guy ALWAYS answer me I DID. But then they MUST admitted that it was missing.

Again, make sure check your Windows Deice Manager, there are 2 driver things: Intel and Asus. Look my picture
[Zenfone 5 Q&A, Help & Troubleshooting] quyvinh:
1. Your phone SKU device was CUCC and running WW firmware, telling me that your phone is not new, it was modified. SO you cannot update regularly. The way it suppose to be is: update to fw WW 1.14 first, this WW 1.14 is doing the MAGIC that turning your phone SKU from CUCC to WW permanent. However, you were doing a mess right now. That is what your question number 2 next.

2. Since your phone SKU is CUCC, you must find 1.14 CUCC to downgrade. You may try the CN, but be careful if your phone brick, your fault. You must use ROOT EXPLORER to copy files. Your phone must be ROOTED.

Hope answers are cleared.

---------- Post added at 04:51 PM ---------- Previous post was at 04:48 PM ----------

Follow spix123, Try update WW 1.14.40.50, this will change your device SKU from CN to WW. Then you can do what ever with WW