yashsingh1/xdaforums huggingface dataset:
[Palm Treo 750] brmcguire:
I have setup the BB Connect on my Treo 750v (on Cingular) and everything seemed to install correctly. I was able to provision to my corp. BES and receive the IT Policies. However, I only get a partial icon on the Today screen. Rather then seeing 4 Blackberry icon thingys, I get 2. Which tells me I am not completely connected. I see that I have the service books installed (ALP & CMIME). The "Email Setup" button is disabled under the Utility tab. I have done all the obvious. Selected "Register Now", etc.

I also have the BB Connect plan on Cingular. I previously had a Blackberry Pearl and a Nokia E62 w/ BB Connect. Nothing changed on my account.

Any ideas?
[Palm Treo 750] Lil0ne:
right now im getting the " you account is not provised correctly " or something to that effect. I think its telling me somthing on the BES server is not setup correctly. If anyone has any experience with that please, tell me how to setup my account. I am a IT admin, but this is my 1st time dealing with BB stuff.

-- Sal
[Palm Treo 750] brmcguire:
Looking at the BB Connect manual, the status icon I am getting is that it's in the process of connecting. I never get to the full BB Connect icon on my Today screen.

http://euro.palm.com/de/de/support/handbooks/Blackberryconnect_Handbook_en.pdf
[Palm Treo 750] brmcguire:
I can. I have all the service books installed and the IT Policies downloaded to my device. I am able to see "Connection Available" within the BB Connect software on the Treo. I was able to provision my Treo to the BES and was able to sync using the handset syncing method in the BB Connect setup process.
[Palm Treo 750] brmcguire:
Make sure you do not have any other Blackberry software installed (i.e. Blackberry Desktop Manager). I had an issue before with that.
[Palm Treo 750] bhailey:
I am getting the same provision error. I cannot connect to the BB desktop at all.
[Palm Treo 750] brmcguire:
make sure you do not have other BB software installed.
[Palm Treo 750] brmcguire:
I think I know why I am not getting connected. When I spoke to the data support folks, they had me having the Nokia E62 w/ BB Connect on my account. There was no way for me to change the device using the Cingular BB portal. It did not recognize my device (probably because its Vodapone/unlocked). I wonder if they can override the PIN/IMEI number on there side.
[Palm Treo 750] bhailey:
How do you get the PIN #? I had one on my BB, but no longer have it.
[Palm Treo 750] brmcguire:
The BB Connect Desktop software will provide one. If you connect the treo with the BB Connect desktop software, you will see the PIN.
[Palm Treo 750] bhailey:
I deleted the old desktop software, but still cannot get into the new wm desktop. I get the same provision error.
[Palm Treo 750] brmcguire:
What does the exact error say?
[Palm Treo 750] bhailey:
The account is not provisioned properly on the server. Please contact the system administrator.
[Palm Treo 750] Lil0ne:
I got around that error by adding my exchange account into BES.

Now i can get the desktop software to connect to my phone

-- Lil0ne
[Palm Treo 750] bhailey:
By the way, I get the error after it asks for the profile to use. It defaults to OUTLOOK. Once I click OK, it gives my the error. After I click OK on the error, it closes.

Does it matter if I have the VZW wireless sync installed/running?
[Palm Treo 750] Lil0ne:
the sync software should not matter. I fixed that problem by adding myself to my compaines BES server.
[Palm Treo 750] bhailey:
All I want to do is use the Internet Service, we do not have BES. When I try to add the handheld to the web client service, I will gives me an assigned pin, but will not take device esn.
[Palm Treo 750] bhailey:
I guess the PIN it assigns is the one from my old BB 7250?
[Palm Treo 750] bhailey:
On the 700w, the PIN shows as "Pending"???
[Palm Treo 750] Lil0ne:
its does show pending for the PIN also for me.. but i dont know about the internet side.. I just know thats how i get it to work.

-- Lil0ne.
[Palm Treo 750] bhailey:
I guess you got the PIN to enter into the web client website whenever you started up the desktop software?
[Palm Treo 750] brmcguire:
Were you able to register your PIN & IMEI numbers on the Cingular.com/blackberry service portal?
[Palm Treo 750] bhailey:
I am going to the Verizon Web Client portal. When I go to change handheld, I get a PIN generated, but once I put in the ESN, I get another error telling me it is not compatible.
[Palm Treo 750] brmcguire:
Are you using a Treo 700w with the BB Connect software?
[Palm Treo 750] bhailey:
I am certainly trying to. I downloaded both softwares and hoped it would work. I have now blown an entire day trying to figure this out.
[Palm Treo 750] brmcguire:
Sorry, I meant is that your setup? Using a Treo 700w on the Verizon network and installing the BB Connect software.
[Palm Treo 750] bhailey:
yes it is. I think if I could get the PIN, I could make it work. Should I call Verizon, or will that just confuse them?
[Palm Treo 750] brmcguire:
I would call and make sure you get their data/treo/blackberry support guys. The normal CS/first line of support won't have an idea. I know Verizon has this. You will need to ask for them once you reach someone in CS.

I am curious if Verizon can accept your PIN from BB Connect.
[Palm Treo 750] brmcguire:
Works!! Cingular had messed up my plan without me knowing. They had me on the MediaNet plan when I asked for BB Connect. Whos knows why.
[Palm Treo 750] bhailey:
I called Verizon yesterday and of course after trying to explain the situation to the first support person, I got someone in the know. I did not get the response I wanted. They cannot give me a PIN number that would function with the phone. It may of been a case of not knowing on both our parts. That leads me to another question, does BB Connect work with Webclient or is it just a BES solution?

Anyway, I still could not get around the provisioning error.:(
[Palm Treo 750] brmcguire:
I have not gotten it to work with Cingular's BIS service. I only have it syncing with my work BES server. Given that Cingular can't register my PIN number, they will obviously not be able to configure my 750 to route emails to it.
[Palm Treo 750] red.jimbo:
Will it work on Verizon

To those of you who have BB connect working on the 700w with Verizon...(lilOne, are you still monitoring this thread?) Do you have to get a Blackberry Service Plan in order for the service to work on your Blackberry? When I try to start the service, it flashes "no connection" and promptly stops.

bhailey, I believe you and I may be having the same problem. It is my understanding that the Blackberry Desktop Manager will set you PIN when it successfully connects to your BB over the USB sync cable. I am unable to create this connection, because my Blackberry service keeps stopping. My guess is that is why your handheld is still saying your PIN is "pending". Mine too.

Try this. Go to Start>Settings and click on the System tab. Open Blackberry settings and go to the Status tab. Does it say your service is "stopped"? Does it stop again after you click on Restart? I believe that is why the Desktop Manager cannot set your PIN.

As you can tell by my question above, I think the service is not working on the handheld because it has detected that my calling plan is not a Blackberry plan. I guess RIM needs to make all their settlement money somewhere.
[Palm Treo 750] Ice Blade:
Treo 750v here, BB Connect conencts well. However, I only had ONE message get pushed to me, right at the very beginning.

Since then, no messages get pushed to me. BB COnnect connects just fine and plays pretty well (Although I agree with you Brian, UMTS doesn't play well with BB Connect regarding signing on...)

Interestingly, I am still able to SEND messages, look up names, etc. Just no recieve. I tried and tried re-provisioning, no luck. I am still using the vodafone ROM....should I upgrade to the Cingular ROM? Is that what you're working with Brian M?

Thanks! I've been trying to ditch my blackberry for THREE years now. My company is one of the ones that won't change a thing for me (and I'm even an officer.) Lets work together on this!

Your fellow BB Connect frustratee,

Greg
[Palm Treo 750] brent824:
Jimbo, this is exactly what is happening with my Treo 700wx. Have you discovered a solution?
[Palm Treo 750] red.jimbo:
Still no Verizon Solution for BB Connect

Nope. No solution. I tried to call Verizon and convince them it was a BlackBerry, but they didn't buy it. They told me, "We are working on a patch to resolve it." If that is true, I will believe it when I see it.

At this point I am resigned to waiting for something official from Verizon, or for someone more enterprising than me to figure it out.

My current theory of the problem is that BB Connect is designed to only work if it can verify that you have authorization to use it. With GSM phones, I suppose it looks on the SIM card. With Verizon I am not sure how it would work. Ultimately, I believe RIM wants anyone to get BB Connect who wants it, provided that they get the monthly fees for the service.

Therefore, we are unable to get it to work. Because, when the BB Connect service running on the phone is unable to obtain that "authorization", it immediately terminates.
[Palm Treo 750] roswell78:
Hello, I'm looking for the BBCDesktopTreo750v.exe I just find the cab for the Treo. Thanks
[Palm Treo 750] red.jimbo:
That should be all you need. Copy the cab to the device and run it on the device.
[Palm Treo 750] roswell78:
Thanks, but we have at office a BES server and it's not possible to make a wireless enterprise activation on a WM5 with BBConnect, only possible with a RIM-hardware. So it's necessary to use the BBC desktop for activate BlackBerry service on the Treo.
[Palm Treo 750] georgedorn:
BB Desktop Config Tool for Treo

Here is the BB Desktop Config Tool you need:

http://members.a1.net/updateservice/bb/ActiveSync_BBConnect_Desktop_Setup_2.1.1.18.exe
[Palm Treo 750] roswell78:
Thanks a lot :)
[Palm Treo 750] Nacnud:
Brian,

I have wasted a couple of days trying to get BBConnect to work (with my corporate BES) on my 750 to no avail. What desktop app and what WinMo app did you use to get this working? I have unsuccessfully tried the 750v apps from Palm's website.

Thanks,

Jon Duncan
[Palm Treo 750] Nacnud:
red.jimbo,

My understanding...

A PIN is generated in the BBerry Connect Desktop app, not on the phone. The Desktop app needs to connect to your Mail Server first, then it will auto-generate a PIN (assuming you have that option checked). Once the desktop app has a PIN, you can try to sync it with the device. If you aren't getting a PIN in the desktop app, your problem is likely the connection to the mail server... nothing to do with the phone.

Of course, I haven't been able to get mine to work despite this sounding like I know what I'm talking about. I get a PIN, but I can't sync it to my Treo. So take everything I say with a grain of salt :D
[Palm Treo 750] georgedorn:
Palm Treo with BES

Just to clarify how BlackBerry Enterprise works with a connect device like Palm Treo:

The PIN is generated on the phone, not in the BB Connect Desktop Software.

To get a Treo to work with your corporate BES you have to follow these steps:

1) Make sure that your Sim card is provisioned for BlackBerry Enterprise

2) Make sure that your BES administrator has added your user to the BlackBerry Enterprise Server

3) Install the BlackBerry client (a cab from the Palm website) on your Treo and check the box that you want to synchronize your calendar via BlackBerry

4) When the client is active on the Treo the PIN is generated and can be seen in the BlackBerry settings on the Treo

5) Now install the BB Desktop Configuration Tool (Link is provided in a previous post) on a PC/laptop which is connected to your corporate network

6) Start the tool and connect the Treo via USB cable.

7) Click connect in the tool.

You will be prompted to generate an encryption key by moving the mouse. Afterwards your calendar entries on the Treo will be deleted and replaced with the calendar entries in Exchange or Lotus Domino.

Your PIN is transmitted to the BES and from now on you get emails and calendar synchronized wirelessly.
[Palm Treo 750] Nacnud:
Well, as I said... take what I said with a grain of salt.

I assumed what I said earlier was true based on the fact that I get a PIN in the desktop software, but can't get a PIN on the device (it just says "Pending" under the Identity tab on the the device). As a matter of fact, no matter what I try, I cannot get the device to register, connect or anything.

If I try to "Restart" it (under Status tab on Device) it comes back and says "Not Connected" and then "Stopped".

If I click "Register Now" (under Utility tab on device) it does nothing (no error or anything).

Under the Services tab, I have nothing listed and have no option to add anything.

If I use the Desktop app, I get a PIN after it connects to my profile/BES server, but when I click "Connect" it comes back with the attached error message.

I've tried both the Treo 750v software and the software attached earlier in this thread and they both come up with the same result.

Anyone have any idea what I can do?

Sincerely,

Frustrated in Atlanta
[Palm Treo 750] georgedorn:
I need some more information to advice here:

Is your SIM card provisioned for BlackBerry? Do you pay a monthly fee to your mobile operator for the BlackBerry service? What' s the version of the BB client on the Treo (you can see that in the BlackBerry menu on the Treo)?
[Palm Treo 750] Nacnud:
Hey, whatever you need if you wanna help...

I first tried signing up for the Unlimited BBerry plan with Cingular then the BBConnect plan (the latter of which is currently on my acct. for $44.99/month) They assured me (over the phone) it provisioned to my SIM both times.

BlackBerry version: 2.1.2.16
[Palm Treo 750] georgedorn:
I don' t know this client, seems that its not the right one for your Treo firmware as you never get a connection to the RIM infrastructure.

I suggest to uninstall the current BB client from your device.

Then install this one:

http://members.a1.net/updateservice/bb/BBConnect_PocketPC_BB_211231.exe

When starting the BB client make sure that no Active Sync or Internet Explorer is active in the background (kill them in the task manager on the Treo by pushing the ok button for a longer time)
[Palm Treo 750] Nacnud:
Thanks, but...

Installed it and unfortunately, same problems. I think this is the same client as the 750v (which I tried previously), but at any rate... still no luck.

I've seen in other forums (treocentral, cingular, etc.) that it seems Cingular has locked down the 750 to prevent it from communicating to any kind of BB server. All of the successes I have seen written up are with the Vodafone 750v's. No indicator that I have found that anyone has gotten it to work on the Cingular 750. I have even hunted around in the registry to see if there was anything obvious. There wasn't.

Unless you (or anyone else) has any other ideas, I'm thinking of just packing it in. I guess Cingular and Microsoft have won this battle!!:mad:
[Palm Treo 750] georgedorn:
I'm using a Vodafone Treo 750 and am not familiar with the Cingular one. Its obvious that your Cingular firmware is not BlackBerry capable. I guess Cingular will release a new 750 firmware which will work. What' s the Cingular support telling about it?
[Palm Treo 750] Nacnud:
they'll happily give me the plan, but they won't support it or offer any suggestions for how to make it work. oh well.

Thanks again for your time and effort,

Jon
[Palm Treo 750] red.jimbo:
Make sure you take note that I was trying to get this to work on a Treo 700W with Verizon. It appears that you are doing this on a 750. Not to make you feel bad, but based on what brmcquire said, it should be possible for you to get your phone to work with BBconnect.

You and I are having a very similar problem. Your description sounds nearly identical to mine. However, I am still under the assumption that my theory is true: I can't get a PIN on my device because BBconnect is unable to verify that it is authorized to run against the provider (Verizon).

GSM devices, like your 750, are entirely different from the 700W in that they use a SIM card. The SIM card must be provisioned (or programmed so to speak) to permit BBconnect to run. It may be that you are not working because your SIM card does not show that you have a BlackBerry plan on your account with your provider. If you pulled your SIM out of a BlackBerry that worked before, then this should NOT be the source of your problem. Otherwise, you will need to contact your provider and persuade them that you want BlackBerry service added to your plan. Just tell them you bought a BlackBerry off of the web and you want to move your SIM card to your new device.
[Palm Treo 750] Nacnud:
Unfortunately, I tried using the SIM from my working BBerry device (that I was trying to replace) and that didn't work either. It seems Cingular has done something somewhere to prevent 750 owners from using BBC. I can only assume Microsoft has gotten to the "nice" people at Palm and made sure it was real difficult to use anything other than MS Direct Push technology.
[Palm Treo 750] myiaross:
PIN PENDING - Blackberry Connect with Dopod 838 Pro (BES)

-------------------------------------

I shared your feeling totally!!! I have exactly the same problem and has spent 4 days looking for solutions but no luck at all. However, I have found that many posts that have the same problem but none of them seems to be able to solve it. So far I haven't seen any post that said "it is now working".

My PIN is still pending. I even got a new phone from listening to my phone provider Singtel since they did not know what to do so of course hardware problem.....

Anyone did solve this problem?
[Nexus 4 Q&A, Help & Troubleshooting] PGvossman:
I'm about to take my baby steps and root my Nexus 4 for the first time. I've read the sticky's and have a good idea of what I'd be doing, but I don't see much in the way of backing things up before root and as I understand, rooting wipes your data. Can anyone help me on this or at least better understand what I should do?

I'm also having difficulty understanding the whole bootloader and custom recovery too but not too much trouble. I'd just like to know how to install a custom recovery and how much risk I'm at of messing up my bootloader.
[Nexus 4 Q&A, Help & Troubleshooting] acejavelin:
Rooting does not wipe data, the unlocking process does. There is no really good way to backup everything prior to unlokcing, you could use My Backup but you should really use the Pro version which is $4.99 (Many people swear by it for unrooted phones, I have no real experience with it). Wugfresh's toolkit has a backup and restore when doing unlock, but honestly, it messed up my phone and I had to factory default anyways.

As long as you are syncing stuff to Google (contacts, pictures, videos, etc), have Android Backup& Restore enabled (handles apps and common system settings), SMS Backup & Restore (text and pix messages), and you pull of the other files you want, there is no real need to backup at all. I swap ROMs all the time, and this is all I do to go from one ROM to another.

As far as the actual rooting process, ie. flashing SuperSU, there is no need to backup prior to that... all that is going to do is add a few files in some system directories and that's it.

The greatest thing about a Nexus device is it's ability to be modified... and within normal means it is virtually unbrickable, so give it a shot, and if you screw it up ask for help, thousands of people here have done it and can help, and if you still can't figure out a problem just restore the Google system images and whoalla... your phone is back to out of box condition.
[Nexus 4 Q&A, Help & Troubleshooting] mihahn:
You are able to root and unlock without wiping any data. Just check out my guide (the link is in the stickies, too) ;)
[Nexus 4 Q&A, Help & Troubleshooting] PGvossman:
I opened your links but they all seem to be about Xperia devices.

I don't quite understand. Isn't the unlocking process needed to root the phone, thereby loosing all the data?
[Nexus 4 Q&A, Help & Troubleshooting] parveen75:
easy

before rooting, you hav to unlock bootloader and it wipes your all pics videos etc so better backup in your pc and thn try root. foloow guide ,its easy, or search on youtube for videos...
[Nexus 4 Q&A, Help & Troubleshooting] PGvossman:
OK I guess that makes sense. Does that include phone contacts, SMS and passwords?

And I suppose my final question is the danger of the bootloader. Is it possible for a newbie like myself to ruin something accidentally?
[Nexus 4 Q&A, Help & Troubleshooting] mihahn:
Yeah I meant the one in the stickies here, I'll add the guide to my signature later ;)

But I meant this guide. It'll root before unlocking the bootloader and you are able to unlock without wiping then. Check it out :)
[Nexus 4 Q&A, Help & Troubleshooting] parveen75:
I m also a newbie earlier . lol.. Only follow guide corectly for rooting.. U wl b good to go
[Nexus 4 Q&A, Help & Troubleshooting] PGvossman:
Thanks. Where does the whole custom recovery and such come into play on this though?
[Nexus 4 Q&A, Help & Troubleshooting] mihahn:
It's not necessary to flash the recovery, but you may flash it if you want to and if you need it ;)
[Nexus 4 Q&A, Help & Troubleshooting] DrFredPhD:
Couple ways to do a backup without root.

Use adb,

eg. adb backup -all -apk -nosystem

Then pull files you want to backup

eg. adb pull /sdcard/

Or use helium app available from play store which is basically a gui for the adb backup command.
[Nexus 4 Q&A, Help & Troubleshooting] PGvossman:
Thanks. I notice the -nosystem command, does that mean it won't back up system details?

I suppose my final question is Windows 8 support. I saw a thread a while back when you have to do something extra for the drivers and I can't seem to see it in the sticky threads.
[Sony Xperia Z Ultra] hughisdaft:
My intentions are to run Paranoid Android 3.99 rc2 as shown here by this guide http://xdaforums.com/showthread.php?t=2464072 On my Xperia Z Ultra

Phone is currently rooted and has a custom kernel installed all in compliance with this method here http://xdaforums.com/showthread.php?t=2714511

Slightly frustrated as I thought that I was now ready to install Paranoid Android after unlocking bootloader, installing superuser and my recovery systems (TWRP) that came with the kernel I installed again for reference the kernel I am using http://xdaforums.com/showthread.php?t=2714511

But it seems that I will now need to repeat the entire process and install this kernel This rom uses a CM11.0 msm8974 kernel that complies with the version of PA 3.99 that I wish to run

Am I an idiot can I install PA 3.99 as done above with my current kernel and root access after all. or will I need to possibly downgrade to earlier firmware to install the suitable kernel adhering to the guide for installing PA 3.99 as linked above and if so how ?

As you can tell I am completely and utterly over my head. This is after all my first attempt at Rooting and flashing customs roms :eek:

Z Ultra info

Model: C6833

Android version 4.4.2

Kernel version: 3.4.0-perf

jackie099@ubuntu #1

Fri Apr 11 19:24:26 PDT 2014

Build number: 14.3.A.0.757
[Sony Xperia Z Ultra] blueether:
You should be able to just flash PA from jackie's kernel without issue. Note though that PA probably comes with CWM not twrp (but I'm not sure) so make sure that if you have a backup made in TWRP also do one in CWM.

The zip for the ROM will contain its own kernel and recovery