yashsingh1/xdaforums huggingface dataset:
[G3 Q&A, Help & Troubleshooting] KnightUK:
Im still waiting for my LG G3 UK version to come back from the LG Repair center, they still have to wait for LG Korea to tell them how to fix it, but if 10H fixes it for the majority of people then i might ring LG and tell them to just send it back to me and ill flash 10H and see if it has - Its very annoying though almost 2 weeks without the phone due to them waiting for LG to tell them how to fix their phone lol.
[G3 Q&A, Help & Troubleshooting] sudhakar35:
Stop trolling here. Get lost.
[G3 Q&A, Help & Troubleshooting] KnightUK:
Who is that aimed at?
[G3 Q&A, Help & Troubleshooting] sudhakar35:
Ultimate11
[G3 Q&A, Help & Troubleshooting] m0b1liz3:
I pretty much predicted that a few pages back on this thread. I noticed mine rebooted without requiring the sim unlock code. I predicted the next step in their solution would involve reboots without resetting the uptime.

I am considering a ZTE phone now. I returned my G3 and didn't bother with a 2nd one. The fact that LG has never publicly admitted a hardware fault with some of their G3s has pissed me off. I actually have a few LG products but the G3 experience has changed my brand preference. Now, the best product wins.
[G3 Q&A, Help & Troubleshooting] turt:
Actually since then it hasn't rebooted a single time so hopefully it really fixes it...
[G3 Q&A, Help & Troubleshooting] saitch76:
V10G-SEA_XX stopped the reboot prob for around 3 days then it started back again. Not as frequent as before the update but still an issue. V10I-SEA-XX has solved the reboot issue for me. No reboots in the 7 days since install. Phone running really smoothly now :)

---------- Post added at 04:11 PM ---------- Previous post was at 04:08 PM ----------

What is the hardware fault you are talking about?
[G3 Q&A, Help & Troubleshooting] crni6:
Anyone at 10h notice reboot but boot time or battery time were not reset? I notice my recent apps was cleard from time to time but not notice reboot or anything else that sugest reboot ?
[G3 Q&A, Help & Troubleshooting] Zenroid:
15 days no reboot on 10h and I have not noticed any soft reboot so far according to others comment
[G3 Q&A, Help & Troubleshooting] dj_jokke:
Same here, been a week now.

Sent by R2D2
[G3 Q&A, Help & Troubleshooting] tschmid:
Got ota yesterday, 10h, today reboot.

Gesendet von meinem LG-D855 mit Tapatalk
[G3 Q&A, Help & Troubleshooting] pedja.m:
No reboots for a week now, after I upgraded to v10h
[G3 Q&A, Help & Troubleshooting] MarnusNolte:
So just an update for the South Africans out there. I sent my phone back in when it was still on V10f and they installed V10j on it eventhough only V10h was released in SA (as far as I know) and they tested it for a week and there were no problems and since I got it back I have had an uptime of about 70hrs. So pretty happy!
[G3 Q&A, Help & Troubleshooting] menyheart:
I got the 10h OTA as well. Phone went back to being a snappy, reliable piece of kit... I LOVE IT

No shutdown no reboot since the seller has agreed to replace my phone ... I think it is finally solved
[G3 Q&A, Help & Troubleshooting] jomansch:
lucky you...:good:

I've had mine returned 4 (four!) times for more or less the same issues with every software: shutdown with or without reboot, overheating with empty battery in the early afternoon, now waiting for it. got a replacement once, too, no change for good. I probably won't have it back for my holidays:(, so already got myself a Xperia Z1 compact. It's about time to say enough is enough, and I'm thinking about going back to iPhone, for all it's restrictions...:eek:
[G3 Q&A, Help & Troubleshooting] tomb007:
my v10G-EUR LG 855 16Gb in UK is still rebooting to pin/encryption every 1-2 days.

Also sometimes it makes a loud clicking sound every 1-2 seconds while on the pin entry screen. This continues until you enter the pin.

Once it crashed and would not turn on even with long power button press, so left it for 2hours, then it did allow me to turn it on.

It got reallly got, battery dropped 30% and it was hot, battery log widget showing 37.9degrees.
[G3 Q&A, Help & Troubleshooting] ultimate11:
LG long History of Shutdowns & Reboot - see these:

1. How to fix LG Spectrum 2 random shut off problem

Published on andromods dot com, April 3, 2013 , By F. Octa N.

" Unfortunately there are some users having problems with the device, and the random shut off is the main problem on LG Spectrum 2. Even though it could happen anytime or random, but the problem could be more frequent when you set up and activate the alarm clock, once activated the alarm for a few hours, the phone will turn itself off. So there is a possibility that the phone will shut itself down when there is no activity for a long period."

2. LG Optimus 2X random reboot, freeze bug

Published on phonearena dot com, 17 May 2011, 07:46, by Victor H.

"if you ask folks over at XDA Devs, or the hundreds who signed a petition, or the 144 united in a dedicated Facebook page, it’s the bug that causes the Optimus 2X to freeze or randomly reboot that’s most notable about this device. "

3. And many more:

"LG ENV3 shutdown problem",

and LG KG195 shutdown with this message "LOW BATTERY SHUTDOWN".

and: "My phone (LG-P768) suddenly shut down and i can't turn it on".

4. It seems that the same software engineer is still working at LG.

5. I don't like LG arrogant ignoring.

6. Therefore I call to boycott LG.

7. Last thing, to user sudhakar35:

If you have something to contribute here then speak, if not, go f*ck yourself.
[G3 Q&A, Help & Troubleshooting] KnightUK:
Well ive finally got mine back from the LG repair center in the UK, took them 2 weeks to sort it out, and apparently they have fixed it - On the repair sheet, they have replaced the main board and the case of the phone, which obviously is confirmed with a new IMEI, it came back with V10E, but have since OTA'd 10H - so far no reboots or shutdowns but i must say it still gets very warm just browsing the menus never mind doing anything on it, so not sure if thats fixed just yet. Will report back in a few days.

The reason it took 2 weeks is they had to wait for the main board and case from Korea, so the UK repair center doesnt really have spares for the G3 yet.
[G3 Q&A, Help & Troubleshooting] Rogero:
still running great on v10j

still running v10j since release date till now without any reboot at all, phone running smooth as it should.

I only had few shutdowns when i first got it on v10a, then after updating to v10i then v10j the problem was completely solved, I still have BootLog Uptime installed to monitor any un-noticed reboot, but none have occurred.

What I think now is that V10j seems to solve the problem for most of the Devices affected with the bug, but many people are still reporting reboots while they are still running the G3 on Firmwares below V10J, so it's better to update to v10J and not anything below then test the device for at least one week, if on v10J there's still a problem, then it may be a device with a hardware issue and a replacement is needed.

just my 2 cents

I'm a happy owner of the G3 now, using it daily on Wifi/4G/Wireless Charging witht a nice Tempered Glass screen protector and an original Spigen Slim Armor Case :)
[G3 Q&A, Help & Troubleshooting] BrunoSlivar:
I use G3 for more than 2m. I never have any problem. From a day one my screen brightness is on 50%. Before 3 days i put SB on 100%. My phone was crazy. I need to pull out battery. I back SB on 50%, all was ok. Today i back on 100%, same again. Crazy phone. I back on 50%.
[G3 Q&A, Help & Troubleshooting] Zenroid:
No problem for 17 days and 17 hours on 10h and just updated to 10i today and will keep monitoring it
[G3 Q&A, Help & Troubleshooting] vak20:
On V10j Global and did not have a reboot since i am running that firmware on my D855 A6TN
[G3 Q&A, Help & Troubleshooting] krisglab:
Hi guys,

I've got my G3 since 2 weeks. It came with v10e. With this firmware I had at least one shutdown each day.

After few days I changed soft to v10j. All problems seemed to be solved. For more than a week I haven't any problem.

Today I set brightnes at 100%(within auto mode). Few hours later phone warmed up in standby and turned off!!!

This time it look different than on v10e, today I had to remove battery for the first time to turn it on.

Could you guys perform some tests and set brightnes at 100% in auto mode?
[G3 Q&A, Help & Troubleshooting] BrunoSlivar:
Iam on v10j and today i set SB on 100% and i have same problem like you.
[G3 Q&A, Help & Troubleshooting] carbohydrate:
Can any one please post a link where I can download v.10j so that I can manually install it... I manually installed 10h but it still shuts down especially when I'm calling someone.......My phone is from UK and I had this problem since the time that I had my contract.... thanks for the help people.....
[G3 Q&A, Help & Troubleshooting] krisglab:
Are you using art or dalvik?

---------- Post added at 10:56 PM ---------- Previous post was at 10:36 PM ----------

Tomorrow I can give you some link.
[G3 Q&A, Help & Troubleshooting] carbohydrate:
thanks my friend....
[G3 Q&A, Help & Troubleshooting] BrunoSlivar:
Dalvik
[G3 Q&A, Help & Troubleshooting] ArchenzeEL:
This is absolute bull****. Htc and samsung have a longer history of noobs trolling on forums like this just like u. G3 on 10j is smoother than the xperia z2, nexus 5 , one m8 and galaxy s5. It gives the best 2d toch and scrolling performance in android history, inspite of having a 2k screen. The fone is simply more fluid than anyting else on the market. Period. So ultimate11, go troll somewhere else. Your just an unhappy sob. Dont bite more than u can chew.
[G3 Q&A, Help & Troubleshooting] dj_jokke:
I don't mean to be an asshole or unfriendly in any way, but what is the point of trying this out? I don't see when you would ever use 100% brightness :eek: At 60% you see everything perfectly in direct sunlight, at least that's my experience.

Sent by R2D2
[G3 Q&A, Help & Troubleshooting] BrunoSlivar:
He mean that can you test it that we know is that problem with all versions. Because i and he is on v10J
[G3 Q&A, Help & Troubleshooting] krisglab:
That isn't true at least in my phone.

Let's take a brightness scale from 1 to 10, my screen brightness for few settings is following:

50% with auto on : 5

100% with auto on : 7

100% with auto off: 10

Although maximum brightness is usually not necessary, the range 50-70% is most usable for me.

So, the setting 100% + auto on is quite comfortable.

Unfortunatelly my phone can't stand this and I want to know if this is general issue or maybe v10j problem.
[G3 Q&A, Help & Troubleshooting] krisglab:
In this thread you can find link to v10j cab file:

http://xdaforums.com/lg-g3/help/10j-firmware-impressions-thread-t2847504
[G3 Q&A, Help & Troubleshooting] ced357:
Feedback after a month on the V10E release ... A ShuttingDown the 2nd day of use, a full month without any problems and yesterday the phone went off and I had to remove the battery to turn it on again. Strongly that my operator makes available the V10j ...
[G3 Q&A, Help & Troubleshooting] skorner:
When I bought the phone I had constant shutdowns (up to V10e) and then constant reboots (V10g). I had to press the vendor to repair it and they finally replaced the main board (new IMEI, but old case, battery etc.).

Now I don't have reboots on V10g anymore. D855, 32GB, old esndate=20140614, new main board esndate=20140724.

I think this whole problem is a hardware issue i.e. a faulty batch. I am really disappointed by LG as I was hoping for an official statement. Without that statement I had to struggle to get it repaired (first "repair" from my vendors service center was a simple factory reset which took them two weeks)

Anyway I hope the new firmware solves the problem for all of you.
[G3 Q&A, Help & Troubleshooting] nmx87:
How to know main board esndate?
[G3 Q&A, Help & Troubleshooting] skorner:
You can check the esn date by going to

csmg.lgmobile.com:9002/svc/popup/model_check.jsp?esn=

just enter your IMEI after the "="
[G3 Q&A, Help & Troubleshooting] nmx87:
thanks, my esndate=20140718 and thanks GOD my phone never had issues for a month now, maybe thats why some people have issue and others not, I think phones with older esndate like 20140

6

14 have issue and newer ones don't.

we need someone has an issue with his phone to tell us his esndate to be sure.
[G3 Q&A, Help & Troubleshooting] ced357:
Mine is 20140624 and i have issues...
[G3 Q&A, Help & Troubleshooting] krisglab:
20140726 affected
[G3 Q&A, Help & Troubleshooting] veronesi.n:
When running 10g got multiple times reboots...

Updated to 10h ... NO reboots at all ... almost 100h without reboot (I rebooted to update xposed modules)

But got black screens that lasts almost a minute nothing responded and then I saw lockscreen , then black screen, etc like the phone lagged a lot...

Had to take off battery and restart device...
[G3 Q&A, Help & Troubleshooting] Rogero:
<esndate>20140616</esndate>

I had shutdowns on initial FW v10a, After Updating to v10j Global, the phone never had a problem for almost 1 month.
[G3 Q&A, Help & Troubleshooting] crni6:
After 10h my phone doesnt shout down except one time yesterday when I try antutu test and phone restart itself on 35% I adume that temp was too high couse I use phone like 1h strait befor test maybe more...after restart I perform test like 5,6 times in road and no shot down.

Oh yeah...20140613 is my number/date.
[G3 Q&A, Help & Troubleshooting] ladyashiree:
HEEELP,

Hi!

I have the same problem. My battery's 100%, left in on my desk, the next thing i found is that it's off. it wont turn on or enter the download mode. I have tried to do a hard reset but to no avail. Any advice?

Your help is greatly appreciated.

thank you!,,,
[G3 Q&A, Help & Troubleshooting] BrunoSlivar:
On how many % is your screen brightnes?
[G3 Q&A, Help & Troubleshooting] ladyashiree:
I'm not quite sure since i usually activate the auto-brightness.
[G3 Q&A, Help & Troubleshooting] tenderloiner:
Restarts on its own after updating App

Hi. I haven't read this thread in its entirety, but I have a similar problem with my LG G3 and I was able to reproduce the issue.I hope someone can help me.

My phone restarts itself whenever I finish an update via Google Play. The app does not actually update post restart.

I have turned off automatic update on Google Play, and the problem hasn't reoccurred since.

I tried ART for 2 days, after many crashes I switched back to Dalvik (currently using Dalvik).

Please PM me or respond to this thread if you have a solution :)
[G3 Q&A, Help & Troubleshooting] weird_iris:
I basically experienced most of the problems, except i dont need to pulled out my battery.

As for random shutdown, i still havnt figured out why and my phone just restart in front of me during the stability test.

but i still reckon this is a software related problem

and Also i went to my local Vodafone store(australia) they refuse to replace the device and told me that LG is working on it, and there is nothing they(vodafone) can do. so i guess all the device in australia may potentially have this problem, so it may really is a software problem

now im running 10h, and restart most likely happened when its heated up, like i never be able to switch to ART cause when it optimizing the apps the phone will heat up and restart......

btw anyone of you having this problem? that every time it restart, i have to reset my notification access it will back to only granted for stock lock screen.
[G3 Q&A, Help & Troubleshooting] ultimate11:
sue them immediately.

They must provide you a working phone. if not get your money back.

open Facebook / twitter / web. petition in your country, call the media. Put pressure on them.

good luck.
[G3 Q&A, Help & Troubleshooting] Loaded1001:
Had about ten shutdowns yesterday using version 10h, all when taking a photo, again when no WiFi connected. Updated to v10j-GLOBAL (from this forum) last night and same thing happened today, after about 10 pictures the phone shuts down, remove/refit the battery, restart, same thing happens after about five or ten pictures again. No WiFi.
[G3 Q&A, Help & Troubleshooting] ultimate11:
1. try to use the lowest resolution first, then go up. same for video.

2. make sure that other camera related apps are closed ( incl. f*cking apps like Facebook, twitter, instegram, ...)

3. If your phone manu. date is 06.2014 - replace it with new one. you can't avoid it.
[G3 Q&A, Help & Troubleshooting] Loaded1001:
1. try to use the lowest resolution first, then go up. same for video - OK have selected the lowest res for photos (2048x1536)

2. make sure that other camera related apps are closed ( incl. f*cking apps like Facebook, twitter, instegram, ...) - not got any of that stuff.

3. If your phone manu. date is 06.2014 - replace it with new one. you can't avoid it - not sure what that means, but bare in mind I updated to v10j GLOBAL a few days ago because of this issue.

FWIW:

The phone never shuts down when WiFi is present

It has never shut down overnight, unlike some posts on here (although I have it in airplane mode overnight so maybe that is relevant)

I can more-or-less guarantee it will shut down if I take photos (sometimes after 1, sometimes after 30) when there is no WiFi

It has also shutdown, again without WiFi connected, when receiving texts

When it has shut down I have no choice but to either remove/refit the battery or connect to a charger

When the phone restarts it always asks me to choose a Launcher (Home or EasyHome)

Thanks,

Simon.
[G3 Q&A, Help & Troubleshooting] ultimate11:
ver. 10j does not guarantee no problems with the phone.

manu. date is on sticker on the phone box.

also you can use phone IMEI in the link posted earlier:

csmg.lgmobile.com:9002/svc/popup/model_check.jsp?esn=

as a last resort, do factory reset to your phone.

by the way, the fact that you have to pull out the battery means that the phone does not shutdown, it just stuck and turn off.
[G3 Q&A, Help & Troubleshooting] pispuso:
So, what we are talking about here is a random BLACK SCREEN with backlight on? That just happened to me for the very first time since I've got this phone around a month ago while I was reading some posts on Reddit Sync. Totally random, after some seconds, the lockscreen appeared like a soft reboot. No LG logo or any sign of full reboot.

I'm on v10j, D855 International.
[G3 Q&A, Help & Troubleshooting] ultimate11:
maybe, that's why no record appears on boot log apps/phone. and users say they don't facing reboots.
[G3 Q&A, Help & Troubleshooting] pispuso:
Yeah, it looks like a soft reboot, maybe by a kernel level problem.
[G3 Q&A, Help & Troubleshooting] unciu:
9 days without restart or shut down after oficial update OTA to 10h on Dalvik. Tried before Dalvik, almost a week, on ART also without restarts or shut downs. When I switched to ART, the phone top back side was warming up during application optimisation, almost uncomfortable hot. Device bought in Romania, never tried to root the phone (in near future I will do it to uninstall few garbages from it and from Vodafone). Take care!
[G3 Q&A, Help & Troubleshooting] butcher0:
I used to follow this thread back when I first received my phone. It had shutdown issues. I just want to say that people in here should return their phones.. I did it with mine that kept shutting down 0-5 times a day. LG wanted me to send it back and so did I. The replacement G3 I received haven't shutdown a single time, no reboots, no shutdowns. I have had it now since the beginning of august.
[G3 Q&A, Help & Troubleshooting] corrsea:
I can second that.
[G3 Q&A, Help & Troubleshooting] frank straube:
Obviously LG knows that the first batch of the G3 was defective, because it has corrected the problem in the new ones.

For the first batch LG has tried to correct the phones with software patches, which can be a hit and miss...shame on LG not to have made a public statement of the problem with a recall of the phones...I have lost faith in that brand.

Will have second thoughts before buying another LG phone (G4 ?)
[G3 Q&A, Help & Troubleshooting] blo_od:
No reboots, but the battery, just from 5h am til 5h35m pm! this is not normal... Update yesterday to V10j...and testing...

Problems?

Lag on Swiftkey

LG Keyboard do not work with Chrome

When I click to show the apps that are open, sometimes do not show any, but if I press back and click again it shows...

and battery...

On V10h I did not had the battery drain so fast...the rest I did...

It is a Good Phone, but the Android is on beta...does anyone has the final version? :P just kidding, but it looks like a beta version with so many bugs...I will try to write all bugs that happens to me!

Any Help?
[G3 Q&A, Help & Troubleshooting] ced357:
Same problem for me, when i clics to see Apps that are open...

I am on v10h for 3 days and i have had One shutdown yesterday...

After 2 month of use im thinking i will get my phone to waranty... ???
[G3 Q&A, Help & Troubleshooting] ced357:
Like this... And also my phone is on from 6 hours... And i have used many Apps
[G3 Q&A, Help & Troubleshooting] blo_od:
On V10j the battery...almost do not exists... the main problem...

Today I reformat, put the same but on ART...

The phone looks more laggy,

sometimes less responsive

sometimes do not open as app that is already open...

lets see if it continues like that, or not...I will see til tomorrow if I still wuth v10J or I go back to v10i or ever back to v10h...

But LG's Android is on a beta version....and I guess that they will not launch final versions soon...

Too many bugs...

it is a nice phone, but too many bugs...

It is better launch late but a good phone/software than soon, quick and a horrible OS...

Sammy is laggy but with less a lot less bugs than this LG G3...

Any advise??? j or i or h? any help please????
[G3 Q&A, Help & Troubleshooting] menyheart:
I can "third" that ...
[G3 Q&A, Help & Troubleshooting] Shermo:
My phone has been having this problem intermittently since I got it, but lately it has been getting worse and happens most nights now. Also it has switched off during a call and twice in the last few days it has switched off and required the battery removing before it would switch back on again!

Just sent an email to LG to request a replacement / repair as it is driving me mad now, thought it might be a software issue but obviously not.
[G3 Q&A, Help & Troubleshooting] droidhd:
15 days without single reset. Then after 15 days, my screen started to "loading" all the time. I had to reboot the phone (2 days ago). Yesterday I've got soft reboot

.

I will send same screenshot to service, just to see what they will say. Law here in Slovenia allow us to return for new same item or money back for 2 months from the day we bought. So I guess, I will return it for new one.