yashsingh1/xdaforums huggingface dataset:
[ONE Q&A, Help & Troubleshooting] Sensamic:
Can you post a picture of your screen with white background?

We need people who claim their devices to be perfect to upload pictures so we can check the differences.
[ONE Q&A, Help & Troubleshooting] selayan:
I have attached my 3 pics in a zip file. I could not upload them direct from my pc since the file sizes were too big. It may be difficult to see where the yellow is in pictures. As always it is way more apparent in person than when looking at it on a screen or another device. They also do not show up in screenshots and my guess is because with a screenshot its from internal memory so it does not capture the issue with the screen.
[ONE Q&A, Help & Troubleshooting] adibeckett:
I have a build date of July 2 and I don't see any yellow tint. If there is, my eyes don't see it! Tried a white screen on full brightness and half brightness and still don't see it.
[ONE Q&A, Help & Troubleshooting] selayan:
Yea there are people with good screens. Even though one plus states all phones have yellow. So this isn't true and they refuse to acknowledge it as a problem.
[ONE Q&A, Help & Troubleshooting] anwoe:
If this is not obvious I dont know what is... This has has build date 29-7-2014 received on the 7th of august.
[ONE Q&A, Help & Troubleshooting] selayan:
Yea so my conclusion is build dates do not matter.

Also a strange thing I noticed. I'll turn the phone off overnight. Mainly since now I'm using my Verizon htc one and wanted to clear the yellow band before I hop carriers and port my number.

Well I'll turn the phone on and pull up for example CNN or any news site where I have a light background and text. For the the first couple of minutes the screen looks uniformly white. I think to myself great!

As I continue to use the phone, browse the web or anything else, the yellow band appears again on the corners then eventually 1/3 way up the screen. I don't think this is a glue issue. Have no idea why this happens. It also seems white after a 100% charge then when taken off charge and used the same thing happens.
[ONE Q&A, Help & Troubleshooting] pifsworld:
I can live with it I just hope an update can help.

I know we shouldn't have to live with it but it's there unless they can do a fix with an update if it's possible. Still love the one
[ONE Q&A, Help & Troubleshooting] selayan:
New OTA will be out today. Notes mention new colder screen calibration. I hope that this will help. We will see.
[ONE Q&A, Help & Troubleshooting] pifsworld:
Hope your right, I'm in UK and haven't had update.
[ONE Q&A, Help & Troubleshooting] quailallstar:
OTA to 4.4.4 is rolling out this week as stated above. Will fix the following:

https://forums.oneplus.net/threads/cm-11s-30o-ota-slowly-rolling-out.83394/
[ONE Q&A, Help & Troubleshooting] pifsworld:
Sounds good. Hope it does land today.

I've been having some double tap to open device problems ie it doesn't register the taps first time hope its just me not tapping hard enough.. :)
[ONE Q&A, Help & Troubleshooting] troyraf:
I've had the One for 2 weeks now. When I first received it, the yellow band was noticeable enough that it was a minor annoyance.

After 2 weeks of heavy use, the yellow band seems to have subsided. I was under the impression that perhaps my eyes had adjusted to it, but I've shown the phone to several people, and they notice just a tiny yellow tint at the bottom, if they look really hard.

Just my 2 cents on the subject. FWIW, it wasn't as annoying for me as it was for others, but it also wasn't as bad case as others either. There are instances where I've seen other people complaining (with proof) about the yellow tint covering up to 30% of the screen.

Perhaps it will pass in time, perhaps it won't. Just letting anyone know my experience with the issue.
[ONE Q&A, Help & Troubleshooting] 06dem05f025:
mini OPO also... but not as worst as yours... mine juz a little bit dim on the menu key
[ONE Q&A, Help & Troubleshooting] quailallstar:
People this is not my phone pictured above. I just quoted the picture from another Opo owner who's buttons are all broken.

On that note - I'm hoping that the 4.4.4 update adds considerable brightness capabilities.
[ONE Q&A, Help & Troubleshooting] selayan:
The ota update says it improves brightness of the buttons.
[ONE Q&A, Help & Troubleshooting] quailallstar:
Indeed and I hope it's like the two bright buttons on that persons broken One. That is how they should have been on day one out of the box.
[ONE Q&A, Help & Troubleshooting] JustSkilled:
Problem still exists, and OnePlus is trying to hide it.

https://forums.oneplus.net/threads/re-yellow-screen.40239/

Plenty of tech sites, blogs and youtube channels are reporting this behaviour.
[ONE Q&A, Help & Troubleshooting] selayan:
Of course they are. Just like my support ticket asking for a refund which was last viewed 9hrs ago but no one bothered to answer it. It's been open for a week now.
[ONE Q&A, Help & Troubleshooting] coolguy949:
I'm on the new CM11s update and the screen is definitely cooler now. Yellow band is less visible to me. I can barely see it. It's always been worse on the lower left of my OPO and that's all I really can see now if I look hard. Very slight. Will test more and report back.

The backlit keys don't seem brighter to me at all.
[ONE Q&A, Help & Troubleshooting] selayan:
The button lights were suppose to be brighter. Mine seemed alright from the beginning. They are not as bright as my m7. I think because of how they placed the led on the bottom is the cause of the yellow band. I bet the same light powers those buttons as you notice they aren't bright white like they are on the HTC phones.
[ONE Q&A, Help & Troubleshooting] selayan:
So much for asking for a refund. I mentioned it in my email and all I got was this for a response.
[ONE Q&A, Help & Troubleshooting] d_jaxx:
It's the same answer everyone gets...

Really boring...
[ONE Q&A, Help & Troubleshooting] selayan:
Well I'm wondering how I use the 14 day return policy. Seems like they ignored that part of my email.
[ONE Q&A, Help & Troubleshooting] BAD_BOY_KIEV:
You say you don't like the device, NO TELLOW SCREEN STUFF, and you want a refund. They say OK, 60 bucks and you're good to go. You say no, you're going to handle the shipping and you're asking them for their US warehouse address - they have one or several. They say Ok. You spend like 10 bucks on shipping and get your money back. That is it. That is all. And it was proven to be this way on OP forums.
[ONE Q&A, Help & Troubleshooting] coolmaster121:
Here is my communications with OPO support. Not as simple as you say:

https://forums.oneplus.net/threads/re-yellow-screen.40239/page-201#post-4106856
[ONE Q&A, Help & Troubleshooting] BAD_BOY_KIEV:
I've seen quite a few like yours. But it seems you haven't taken my main point into consideration - the key is NO YELLOW TINT STUFF.

You come up with any fairly good reason for the refund, also if it's under 14 days, and this is the type of situation you talked about, you don't even have to have a reason. Then the other stuff I wrote before will apply, at least it was the case until present day :cyclops:

So, again, no disrespect, but people go crazy with this yellow stuff yada-yada and every single person hopes for a unique settlement from OP.

That is strange by itself: people know the situation, know the replies from them, AND THEY KNOW THE RULES AND WORKAROUNDS.

Answer to The Ultimate Question of Life, the Universe, and Everything:

If you got anything you eventually don't need or like or just have to return it - 14 days, no questions asked, applies here 100%.

In OP case you have to be careful and insist on your shipping and that is all. You're OK.

In any other case with any other companies results will vary.

P.S. Also, if you wanna go hard and prove a point you can go with PayPal and there you will have a legit chance.

With OP, with the yellow madness, I wouldn't bet on anything apart copy\paste answers.

Anyway, good luck)
[ONE Q&A, Help & Troubleshooting] coolmaster121:
YEP, 100% agree.

Posted this so others can see what to expect.

Got a paypal claim going with them also.

BTW KIEV rules!
[ONE Q&A, Help & Troubleshooting] aka_ronin:
Anyone with the new OTA upgrade and suffering from yellow band at the bottom of the screen can post a before and after photos ?

Thanx
[ONE Q&A, Help & Troubleshooting] shamo42:
Mine arrived yesterday. Build date July 23rd. It's going back because of yellow banding. It looks dirty in the corners. Reminds me of dying CRTs. I expect better for 2014.

Pictures:

http://i.imgur.com/NODF3Ir.jpg

http://i.imgur.com/iKGP6wf.jpg
[ONE Q&A, Help & Troubleshooting] selayan:
I got my rma link from support for a refund. I've been trying to update it via OTA recently but it never finds an update. Others mention it makes the screen more pleasant to look at but does not get rid of the band, makes it a bit more darker since the screen is colder.

Yup that's what I mean when having text on light background. Very annoying and just doesn't look right seeing it go from tint to crisp as you scroll.
[ONE Q&A, Help & Troubleshooting] karmac1970:
hello

After the update my yellow becomes more dark, so more visible.

I am very disappointed with that
[ONE Q&A, Help & Troubleshooting] gtg465x:
Man, so sad that such a potentially awesome device is being ruined by the yellow band and buggy software.
[ONE Q&A, Help & Troubleshooting] selayan:
I did not find the software buggy but the yellow band just makes it unusable for me. How can you look at a screen where any text near the bottoms just looks straight up dirty or shaded.
[ONE Q&A, Help & Troubleshooting] gtg465x:
Using on screen buttons helps to hide the issue, but not completely. Many prefer on screen buttons anyways.
[ONE Q&A, Help & Troubleshooting] selayan:
Yea but not a solution. I don't like on screen buttons coming from htc m7. Point is any other company would replace it for you. There are those who got less severe units. My friends saw my screen and asked why it was like that. I've owned so many cell phones I didn't have an answer because I never had this issue.
[ONE Q&A, Help & Troubleshooting] gtg465x:
Solution is to sell the phone and move on. Even if you get them to agree to replace it, all 64GB OnePlus Ones have the yellow band issue, so even if you get one that is less severe, you will still see it and it will still annoy you. I have heard that some early 16GB review units didn't have the issue. Wonder if current 16GB units don't have the issue still.
[ONE Q&A, Help & Troubleshooting] selayan:
I've seen some pics on the one plus forums where they got nice screens. So it's a gamble. The 16gb Chinese versions are snow white.
[ONE Q&A, Help & Troubleshooting] gtg465x:
Pictures can be deceiving. When I put mine on Craigslist, I turned the brightness all the way up and was able to take a picture of a white screen where you couldn't really see the yellow band, but in person, the band was more visible than it looked in the picture. Also, some people say they don't notice it on theirs, but it's because they aren't very discerning or don't have the best eyes.
[ONE Q&A, Help & Troubleshooting] selayan:
Yea that is true. It's always going to be visible in person. Mine is being returned. At the same time I'm upset because the phone specs are great, CM is nice, but the main feature of the phone is ruined by it.
[ONE Q&A, Help & Troubleshooting] NEMESIS_9000:
Same here! Same build date and slight (almost unnoticeable) yellowing at the bottom (approx 1/6 of the screen). Got mine on 12 August.

---------- Post added at 10:18 PM ---------- Previous post was at 10:11 PM ----------

Does the update change the screen color? I really like the current white temperature I got! I wouldn't like it to be colder.
[ONE Q&A, Help & Troubleshooting] selayan:
Yes it makes it colder and yellow more noticeable.
[ONE Q&A, Help & Troubleshooting] vamshi88:
On the left is my 4 week old phone(stock 30O, stock kernel, no color changes made), on the right is my new OPO(Complete stock 25R) shipped on Aug 11th.

my old phone had the yellow band issue but it looks like most of it is gone now. the new OPO has more yellow tint overall.

View attachment 2896359
[ONE Q&A, Help & Troubleshooting] napes22:
The new OTA changes the temperature of the screen from Warm to Cool. That Yellow tint of the screen will go away once you get the OTA.

---------- Post added at 11:47 PM ---------- Previous post was at 11:45 PM ----------

I have one more invite that expires tomorrow. I'm tempted to order a 2nd phone and pray there's no yellow in that one, and sell the other one.
[ONE Q&A, Help & Troubleshooting] selayan:
Its like playing roulette. I'm sending mine back for refund and I too thought about ordering another when my money comes back but I just don't want to deal with it.

If only your screen of the upper section is yellow the ota addresses that but if you have yellow tint on the bottom it doesn't do anything.
[ONE Q&A, Help & Troubleshooting] vamshi88:
yes i know that the yellow tint is because of the software, and i am sure it go away with the 30O update.:good:
[ONE Q&A, Help & Troubleshooting] selayan:
Not if you have the yellow band on the bottom. That's a hardware issue from the light source being placed down there. No software will change that.
[ONE Q&A, Help & Troubleshooting] vamshi88:
Yes, as i said in my previous post i had the yellow band problem with my old phone on the left, but now as you can see it seems to go away with time and usage.:)
[ONE Q&A, Help & Troubleshooting] selayan:
Because they don't want people to see it as an issue or a huge issue. Deleting posts just makes it look like no one is adding anything new or complaining. The company is Chinese after all so this common censoring issue is alright over there.

I've literally seen people post videos of the grounding problem, dead pixels, lines of color running down the lcd display and support said in those tickets that its normal and they have a high QC standards. Or told people to factory reset the phone.

A complete joke. I can't wait to get my money back. I like the phone a lot but the yellow band I could not stand. Not to mention if anything else goes wrong you are SOL. Communication with them is like sending a message via horseback.
[ONE Q&A, Help & Troubleshooting] Ackerlight:
I have to sell mine because it has the yellow tint at the bottom and it never go away after 4 weeks of use. Also, for the multi-touch problem, which IT IS a hardware problem. Bottom line is: Buy the OPO if you don't care at all about the display.
[ONE Q&A, Help & Troubleshooting] jdh10475:
I am on my 2nd OPO I sold the first phone due to yellow band. The 2nd OPO I received yesterday does NOT have the yellow band build date of 7/26. Finally got a good phone. :good:
[ONE Q&A, Help & Troubleshooting] selayan:
Mine which I'm returning due to yellow band is also build date 7-26. It's freaking luck of the draw and bad QC.
[ONE Q&A, Help & Troubleshooting] jdh10475:
That sucks, I was really nervous that I would get a bad phone guess I just got lucky. I seriously can not believe that this is still an issue. I bet if every one started sending their phones back they would fix it. I did not send it back because I did not feel like going through the hassle. C.L. was much easier.
[ONE Q&A, Help & Troubleshooting] flxvh:
I have my OPO for about a week and a half now. In the beginning I also had the yellow band. Now it is still there, but it definitely is better than a week ago.

Next to the yellow band I had troubles with the screen (not responding from time to time). This is also better with the latest CM 11S update, but still had it once.
[ONE Q&A, Help & Troubleshooting] wilbarger:
I am not sure that would help. OP would simply re-box them and send out to the next victim/customer. This company is simply the epitome of what a chinese company should be. No customer service, lies and not following through on any of their boasts about being a flagship killer. They are the joke of the 2014 flagship market.
[ONE Q&A, Help & Troubleshooting] jdh10475:
Yeah can't say I would buy from OP again. I really lost a lot of respect and now CM is caught in the middle. I bet CM is pissed but since they are not OP not much they can do.
[ONE Q&A, Help & Troubleshooting] wilbarger:
Totally agree that CM has to be really unhappy with the pick of their first partner. They built up a great reputation over the last few years and now OP is taking it down in flames.
[ONE Q&A, Help & Troubleshooting] arcanexvi:
Hey guys. Just thought I'd chime in with my 2 cents. The glue used to seal the screen is apparently sealed with UV light. I have seen posts from people saying that they are putting the phone on their dashboard of their car to try and clear the band with mixed results.

I thought about it a bit and I guess that makes sense as the sun is really the only natural UV source that everyone has access to. But... I wanted something stronger and I didn't really feel like exposing my device to the sun/heat for a couple hours and that's not exactly a consistent source as people will live in different areas with different cloud cover, elevation and latitude. Time of day will affect it as well.

My solution:

I took it to a tanning salon and with the phone powered down, I laid it on the tanning bed on one of the strongest settings they had for about 20 min. Bam. Yellow band is gone.

Obviously I don't take responsibility for you trying this yourself and blowing up your device if this hurts it. Be careful when you remove the phone from the tanning bed as the glass on mine was quite hot. I gave mine about 10 min to cool off and then powered it up. Give it a shot if you have a cheap salon in your area. Don't spray tan it on accident :P

YMMV

If anyone else attempts this let me know how yours comes out.
[ONE Q&A, Help & Troubleshooting] avetny:
But can I put this lotion on it ?
[ONE Q&A, Help & Troubleshooting] wilbarger:
UV has proven to be ineffective in almost every situation that has been reported. You need to look at your phone on the next couple of days and confirm that it is really gone. I hope it does cure it for you.
[ONE Q&A, Help & Troubleshooting] Mr Woolf:
qp
[ONE Q&A, Help & Troubleshooting] Android-Andi:
Post about Ghost Touches:

Read between the lines... maybe this post also applys here.

Send from OnePlus One using Tapatalk
[ONE Q&A, Help & Troubleshooting] TECH NIQUE:
Yh I have the yellowish pixels at the bottom of my screen. I also mention this in my review: Watch here
[ONE Q&A, Help & Troubleshooting] TheSoaresan:
Update?

Has anyone had the yellow band or warm gradient band completely go away? I've had my phone for a month and nothings changed.
[ONE Q&A, Help & Troubleshooting] xed888:
Not here
[ONE Q&A, Help & Troubleshooting] wilbarger:
Not here either.
[ONE Q&A, Help & Troubleshooting] DerRomtester:
Mine is still there.
[ONE Q&A, Help & Troubleshooting] xed888:
I'm beginning to think it IS the lights at the bottom of the screen causing the yellow band
[ONE Q&A, Help & Troubleshooting] Android-Andi:
Maybe... but why some face it and some don't?

Different hardware partner? Quallity issues?

Send from OnePlus One using Tapatalk
[ONE Q&A, Help & Troubleshooting] shamo42:
Another pic of mine after latest update. Even 30 mins of nail studio UV light didn't help.
[ONE Q&A, Help & Troubleshooting] wilbarger:
Helluva good feature you have there. Lots of yellow for you. What a joke this damned company is.
[ONE Q&A, Help & Troubleshooting] beastlykings:
I for one, love my phone.

Sent via quantum entanglement, focused through my OnePlus One.
[ONE Q&A, Help & Troubleshooting] wilbarger:
Nobody said it was not a good phone - just a crappy screen with yellow banding and touch issues. Not a good start for a new company. I personally believe that they are here only to sell off a really cheap phone with reject OPPO displays. As soon as that backlog is gone, so will be OP. Everyone will then filter back to the mothership OPPO.
[ONE Q&A, Help & Troubleshooting] beastlykings:
Suspicions aside, for $350 you are expected perfection? I think people need to relax about the whole issue.

Sent via quantum entanglement, focused through my OnePlus One.
[ONE Q&A, Help & Troubleshooting] Android-Andi:
Thema Problem is how OP handles the issue. Deleting posts is not a good and fair way. Also no one is sure if it is a Software it Hardware Issue.

And hand to your hard: can you see on a picture how this issue is related to? OP told to show them a picture and then they know the Source of the issue?! You can tell such things a 5 years old school kid and it would know that this is a joke...

I also love my OPO but the Yellow tint Stresses me a little bit, hope OP will have a fix for it in short time. I am sure they know the real source of issue, but they do not talk about it because they will have to replace to much phones.

Send from OnePlus One using Tapatalk
[ONE Q&A, Help & Troubleshooting] wilbarger:
Yes, from a company that made fun of the likes of Apple and Samsung, I expect a decent phone. Perfection? No. Really good quality instead of leftover defective displays? Yes. You are exactly the customer that OP hoped and prayed to get. Price means everything to you and you are willing to get a defective device as long as it is cheap. Well, you got what you asked for.
[ONE Q&A, Help & Troubleshooting] beastlykings:
Defective my butt. Every phone has faults. My original note I paid full price for, you know what? It had battery issues straight from the factory, and a year later I was tearing it apart every month to clean the power button because it was shot.

I got the same effective level of quality for less than half the price.

Sent via quantum entanglement, focused through my OnePlus One.
[ONE Q&A, Help & Troubleshooting] wilbarger:
Oh, I agree that every company has issues - not just electronics companies either. But, don't you have to admit that not every Note had battery or power button issues. The fact is that OP has admitted that every phone has the yellow banding problem and they are calling it a feature??? Way to many OPO's have touch screen grounding issues and OP is staying mum about those too. If you are willing to accept the defective screen, you are ahead of the game. If they had any Customer Support, they could at least address the issues. That is why I think they will not be in business for very long.

I don't want to argue with anyone here about this, so let's just agree to disagree on this issue.
[ONE Q&A, Help & Troubleshooting] aka_ronin:
Is that toilet paper ? LOL Great shot !

I'm not making fun of you... my One also has the yellow piss of death....... but not as bad as yours... :eek:
[ONE Q&A, Help & Troubleshooting] beastlykings:
I can see your point, I just think it's less of an issue. Regardless, I agree to disagree.

Sent via quantum entanglement, focused through my OnePlus One.
[ONE Q&A, Help & Troubleshooting] duarteslb:
As soon as the problem popped up, a decent company would have worked their guts in order to not deliver one more deffective screen. Guess OPO lacks decency. Was about to order one but will not take the risk. They will have to work hard to regain my trust
[ONE Q&A, Help & Troubleshooting] bubblebuddyi:
I'm guessing its not fixed yet, considering the recent posts and my own issues with the phone I received yesterday. Yellow piss of death on the bottom. Is there any point in sending it back if the next phone will just have the same thing? Also, I didn't notice it at first. Might have something to do with glue settling after some usage?

Sent from OnePlus One
[ONE Q&A, Help & Troubleshooting] beastlykings:
You didn't notice it at first because it's not that bad, and the only reason most people notice it is because it was mentioned to them, so they looked for it.

But that's just my opinion. Carry on.

Sent via quantum entanglement, focused through my OnePlus One.
[ONE Q&A, Help & Troubleshooting] bubblebuddyi:
True, I'm trying not to let it bother me but I keep looking down lol

Sent from OnePlus One
[ONE Q&A, Help & Troubleshooting] beastlykings:
This is true lol, I also have a dead pixel down there, so doubly difficult for me, but I just put it out of mind and remember nothing will compare to Samsungs super amoleds :rolleyes:

Sent via quantum entanglement, focused through my OnePlus One.