yashsingh1/xdaforums huggingface dataset:
[G3 General] hyelton:
What do you mean by fails to properly install 2 out of the 4 drivers? Only 1 is needed to flash and that's the commucation port. The rest will say device cannot start or won't install as there not needed. Also there won't be a tot for 30b.

What do you mean by fails every time? What's the error??

Putting phone into download mode? Using usb 2.0 right?
[G3 General] cliffordconradsumner:
Thanks for the reply!

I'm uninstalling the drivers and then will reinstall and go through the process and let you know all the steps...
[G3 General] hyelton:
And your sure your using a usb 2.0 port right?
[G3 General] cliffordconradsumner:
Yes sir, with a brand new 9" cord and directly into the 2.0 port without using a hub.

This time around I did things a little differently, After installing the drivers I left the phone booted into android when I connected it to the PC and in that mode the PC was able to find and install all the devices, 5 in total as can be seen in the screenshot:

[IMG="DriverInstall"]https://goo.gl/photos/77w33iT2shCvqXMF9[/IMG]

I then shut the phone down and put it in DL mode and ran through the steps outlined in your post. Here is what I end up with:

[IMG="ProgramError"]https://goo.gl/photos/Cc9oX1hgpMrHJzMm7[/IMG]

And here is the malfunctioning device in device manager:

[IMG="MalfunctioningDevice"]https://goo.gl/photos/nsZ1sohmt7K9tayBA[/IMG]

I let it sit in this state for about an hour with no change and no progress on the phone as well.

I also changed the port number to 41 on another attempt even though I'm pretty sure that that is only for the TOT method.

Any Ideas?

EDIT: I attached the photos as well as they do not seem to be showing up in my post.
[G3 General] hyelton:
I don't think you understood in my last post about the drivers :P. Yes when the phone is fully booted all drivers will be detected, but like I said before Download mode ONLY needs the communication port, the other stuff is normal whats seen in your screen shots besides the flashtool problem thats supposed to be like that. Anyways what is this brand new 9" cord? Using a NON oem/Non LG or non premium cable can cause the issue as well. (some have used PS4 cables or cheap non mobile phone oem cables and it wouldnt work) Tried the cable that came with the phone?
[G3 General] cliffordconradsumner:
It's a quality usb 2.0 cable with ferrite that came with a brand new Ricoh Theta S camera. I can try another cable but I have a feeling it wont work...standby.

Don't have the cable that came with the phone.. :-/
[G3 General] hyelton:
If it's a cable that came with a camera id expect it to not work. But be sure to reboot download each time for a fresh start. Have you tried using LGUP?
[G3 General] cliffordconradsumner:
Just tried again with another cable that has never given me any problems and is very highly rated on amazon... Am I outa luck? Is my only option to just keep trying USB cables?
[G3 General] Antidote03:
Sorry for the silly question , i feel the tot method better than kdz , i searched all over the internet for 21A / C(Lp) Firmware .tot but i only find 10e (kitkat)

any one can direct me for it thanks in advance
[G3 General] hyelton:
Best is the cable that came with the phone or try using LGUP
[G3 General] cliffordconradsumner:
Didn't try LGUP since your post said it was only for the D855, should I go for it?
[G3 General] hyelton:
It is, but they both can get the job done.

You'll only be able to find newer KDZ files. TOT files are not as simple so usually theres no newer than when the phone first came out.
[G3 General] cliffordconradsumner:
Just read the instructions for the LGUP method and the warning about it only being for the D855 has me worried...are you sure I should go ahead and do it?

Also, thanks so much for all this help!
[G3 General] hyelton:
The reason why I stated for D855 is that it may not work or reginise other models. Its not going to hurt anything as its the KDZ and tot method just in a different program. But its not going to hurt to try
[G3 General] cliffordconradsumner:
Trying now

---------- Post added at 07:36 PM ---------- Previous post was at 07:33 PM ----------

Model unknown, it was a no go. Thanks for all the help though!
[G3 General] GeeGee_McaT:
Help ! Please !

hyelton, could you help me plz ? You probably didn't see my message. : (
[G3 General] hyelton:
I think I already responded to that.. Not sure what you mean though, your not having any problems. "Connection to server failed" is normal. That's supposed to come up... You don't click on retry (that will stop the flash) You drag that window over. You'll see the phone is actually flashing, as long as your phone is in download mode and using a usb 2.0 port anyway.
[G3 General] GeeGee_McaT:
Yes, but it doesn't work, the COM is not written on the phone, and the progress bar on the phone and on the software won't progress,
[G3 General] hyelton:
Not sure what you mean by "com is not written in the phone". What's on or not on your phone screen doesn't matter. What matters is having the com port in device manager under commucation tab

Have you tried the tot method?
[G3 General] Broloff:
If i want to unroot without factory reset on marshmallow, is that possible to do with LG UP or i have to use the flashtool 2014
[G3 General] hyelton:
Use LGUP. If anything flash tool 2014 won't work.
[G3 General] GeeGee_McaT:
The TOT method doesn't work. On the LGFlashtool, I have an error : (Phone!=tot). So I use the KDZ. But I have the COM port in device manager. But it's a refurbished phone, so I don't know if it's a D855 or a D850...
[G3 General] Broloff:
but how can i do it because i only see 3 methods but not the one that i want to do, i'm going to explain it, i have my phone with marshmallow (flashed KDZ 30A) and i want to unroot without wiping, is that possible without any problems on LG UP or for this i have to do it with LG Flashtool 2014
[G3 General] hyelton:
You'll HAVE to wipe. You cannot not wipe. If you don't wipe the phone you'll boot loop or even sometimes worse problems can happen.
[G3 General] hyelton:
What error?? That error you said doesn't sound like the tot method error. If you don't know what the actual model of the phone is you'll have to take it apart
[G3 General] GeeGee_McaT:
On the phone, I mean behind, it's written D855. And that's the error :

## [ERROR] : Partition Change factory Partition (Phone!=tot)
[ 1:57:51] Port Close
[ 1:57:52] RefurbishProcess() Error.
[ 1:57:52] ¡Ú¡Ú ERROR REASON : Unknown Error
[ 1:57:52] CBasicComControl::IsConnected, the port(COM41) connection is not detected
[ 1:57:52] RunProcess() is fail.
[ 1:57:52] CBasicComControl::IsConnected, the port(COM41) connection is not detected
[ 1:57:52] [ 1:57:51] ## [ERROR] : Partition Change factory Partition (Phone!=tot)

But Ine the device manager, I see the COM port 41. So I don't understand...
[G3 General] hyelton:
That's saying it's not connected. So the phone is in download mode? Using usb 2.0 port? Changed your com port in device manager to com41?
[G3 General] GeeGee_McaT:
It doesn't work. I tried with USB 2.0, on the COM41 in download mode. Nothings happens... Nothings work : TOT method doesn't work, KDZ method doesn't work, LGUp method doesn't work ! What should I do now ?
[G3 General] hyelton:
Something is wrong somewhere as all 3 methods work perfectly fine.. So on the tot method you did change it to com41 IN device manager correct??

And you are using the cable that came with the phone??

Also try another PC
[G3 General] GeeGee_McaT:
I used the cable that came with the phone, on a USB 2.0 Port, but it doesn't work...
[G3 General] buddn07:
Hi, I have an LG G3 D855 UK which is running Cyanogenmod 13 nightlies along with TWRP recovery.

I wish to return the device to complete stock, so just wanted to check that I am following the correct steps.

I'm looking to follow the instructions and video in POST #3.

I've entered my IMEI and downloaded the .kdz file from here: http://devtester.ro/projects/lg-firmwares/

I've downloaded D85521A_00.kdz as well as LGUP_LG_G3.zip from POST #3.

As I understand it, I need to:

1. Connect my phone via USB

2. Run LGUP

3. Select my KDZ file

4. Close the program

5. Re-open the file and select 'refurbish'

6. Click 'Start'

7. Wait

I understand that this will wipe my device completely.

I just wanted to check that these were the correct steps, and that the process isn't any different if I am running TWRP?

Cheers,

Nathan
[G3 General] AbbasM234:
hey bro, i am using lg up tool and it shows unknown device when try to flash a kdz via lg up tool. any suggestion??
[G3 General] TheOneNoob!:
Hello everyone I just reset to stock completely and everything seems to be running fine. The only thing is I couldnt get the Lollipop OTA to work so I used PC. I also cant get the December security patch OTA for it...does OTA have permanent disable?

Thanks for your help
[G3 General] ncjones28:
Is there any reason this would not work on a bootcamped Mac running Windows 10?
[G3 General] hyelton:
Twrp or not it doesn't matter :)
[G3 General] hyelton:
It needs to be ran on a physical PC.
[G3 General] hyelton:
Are you using a D858HK? If so that's why. You use LGUP if you have. d855. You need to use the normal lg flash tool.
[G3 General] hyelton:
Glad it worked for you, but what's your model? That would be helpful. If it's an American model or the AT&T model you can only ota if you have an active ATT sim in the phone.

Otherwise no ota is not disabled these are factory firmwares.
[G3 General] buddn07:
I'm having an issue with LGUP.

I've done as instructed in OP #3

Install LGUP_8994_DLL first and then LGUP

But when I connect the phone, and run LGUP it says "There is no handset connected. Please, connect a handset(s)."

I've disabled USB Debugging, and the phone is in MTP mode, but and shows as "LGE Android MTP device" in Device Manager (having updated the driver).

Am I missing something?
[G3 General] AbbasM234:
No D855 32GB
[G3 General] hyelton:
Okay you never stated and you were posting from a pone with a different model. Why not use lg flash tool ?
[G3 General] AbbasM234:
lg flashtool stuck at 2% and i have 2 g3s
[G3 General] hyelton:
Are you using a usb 2.0 port?? And have you tried it with download mode? And have you tried lg flash tool?
[G3 General] hyelton:
Are you using usb 2.0? And have the phone in download mode? And have you tried the tot method?
[G3 General] AbbasM234:
well, i am confused that is Tot required the same region? like phone is 6KG hong kong
[G3 General] hyelton:
The only main concern is matching the model.
[G3 General] AbbasM234:
i tried, fine if model differs in flashtool but lg up tool should recognize the phone
[G3 General] HeXaLox:
So I read everything and followed everything the OP said and tried to restore my phone about 6-7 times with no avail. YES I FOLLOWED EVERYTHING. Both TOT and KDZ methods give errors and the only thing I caught on the TOT method is that the program isn't reading the phone's actual name which is vs985 but it is showing the BIN # and DLL # and fails after I reconnect the phone back to my usb because the start button just sits there. The KDZ method did install something but nothing boots up expect the android recovery droid and when I retry the KDZ method again the program gives an error "Upgrade stopped due to an error". To give my background..I came from RR Marshmallow on the vs985 and wanted to go back to stock because my recovery for some idiotic reason wouldn't boot. Anyways anyone have a solution or a link to a thread/post where I can restore back?

Edit: 10th time with the kdz method and it worked after I waited like 10mins. If anyone has a miniOS / Blue Screen Number 2 here's a link to that fix: http://xdaforums.com/lg-g3/general/problem-returning-to-stock-try-t2862463
[G3 General] hyelton:
If you have the blue screen you use board_dl on the tot/dll selection screen. I've mentioned this several times here :)
[G3 General] et5142:
I'm trying the tot method, but all I get when I get to step 14 (final step) is something about "NO KS version..." It errors out at 6%.

Anyone have any ideas?
[G3 General] hyelton:
No KS version? Never seen that. Screenshot?
[G3 General] buddn07:
Yep, using USB 2.0

I wasn't aware I could do it from download mode, I'll give that a try

I thought I had to use OP #3 because I'm coming from MM? Am I able to use the same process as OP #1?
[G3 General] hyelton:
It doesn't hurt to try it it... Also all flashing takes place via download mode. That's the only way b
[G3 General] Jaaaaay:
Hi guys, when using the KDZ method in the 'Select Type' dropdown list do i always select CDMA?

My phone is a LG G3 32GB D855.... Is this not a GSM phone?
[G3 General] bender_007:
Cdma shows you additional buttons. Thats why we select it. All of our d855's were flashed that way

Poslano sa mog LG-H815 koristeći Tapatalk
[G3 General] hyelton:
Just always select cdma it has nothing to do with the phone.
[G3 General] TheOneNoob!:
Hi again I have LG G3 D852 Canadian. Still no security OTA coming in, I remember the latest one was from December back when i was full stock. Can we solve this?

and I came from Marshmallow D855 port for D852, etc.
[G3 General] hyelton:
If you flashed stock and there's no ota that means there was never an update yet. :/
[G3 General] TheOneNoob!:
I can guarantee there was an update for December. I updated near Christmas. http://www.androidheadlines.com/2015/12/december-security-patches-roll-lg-g3-g4-canada.html
[G3 General] itzmydamnlyf:
hi is there a TOT file to flash 24B from 35B?
[G3 General] hyelton:
If anything it would be a kdz not a tot for newer firmwares
[G3 General] itzmydamnlyf:
is it ok to go back to 10B from 34B using TOT method and then again kdz to 24B as TWRP is not installing on 34B?
[G3 General] hyelton:
You never said what your model is? I'm assuming Verizon since the firmware numbering. No you cannot go back. And there's really no reason to do so anyway.

You don't install these stock firmwares with twrp.. You use flash tool
[G3 General] itzmydamnlyf:
its VS985

i was hoping to downgrade from 34B to 24B using flash tool and i read somewhere it was possible using a modified dll in TOT. so asked to confirm.
[G3 General] et5142:
The exact error is "16:4:6 there is no ks version. I've attached the screenshot
[G3 General] hyelton:
Im assuming you have an Verizon G3 then? Read this - http://xdaforums.com/verizon-lg-g3/general/ks-version-error-downgrade-trouble-t3306028
[G3 General] Jeela:
If I install this manually would I be able to download further ota updates from lg?
[G3 General] hyelton:
That would depend what your model number is
[G3 General] Jeela:
its d855
[G3 General] hyelton:
Then yes you can ota on any firmware as long as it's not rooted and is stock.
[G3 General] ncjones28:
Has anyone used this method to go from MM to 10B on the VS985? I know there was a different method for MM but it is not for VS985 yet. Will the 2015 method work for doing this?
[G3 General] hyelton:
You cannot downgrade that low. And there's really no reason to do so
[G3 General] ncjones28:
Well I'm looking to root a current vs985 on MM. What would you recommend doing? Going to LP then rooting from that? Is it not possible to downgrade to 10b just because of the tool?
[G3 General] laurorual:
Guys i think i've ****ed up my phone.

I've installed the MM no my D855P (Brazillian variant) through LGUP and it worked fine. Then one day i decided to put CM13 on it.

Now, some weeks after, my phone started acting really weird and it even wont boot.

I had the idea to reinstall stock rom but i'm having some problems.

First i tried the KDZ method, for both root and non-root method. Both get me errors.

The root method actually installs on my phone (the progress bar in my phone actually goes to 100%) but in my PC shows nothing but an error.

When it finishes, it reboot to the stock rom, like it was a sucess, but it keeps rebooting at the welcome screen everytime.

Then i've tried the TOT method but i cant find a TOT file for my D855P and the one for the europe (that i think it is for global) isn't working, the LG Tool wont flash it.

Then i 've tried the LGUP method but it detects my phone as a unknow phone and can't progress.

So.... what should i do? Do i have a bricked phone?

EDIT:

I've managed to install LP through LGUP somehow and KK as well, but again, it is still rebooting at wellcome screen. Is it hardware fault?
[G3 General] hyelton:
I'm not sure but it's not tool related it's a matter of it not working due to boot loader sorry no clue on root I can't keep up with all of it haha.
[G3 General] ncjones28:
So can I get to LP from MM? I think there is a root method for LP.
[G3 General] RustyPwns:
Dude I think you should freeze this thread or something because these methods don't work. I cannot flash either .tot or .kdz on my phone and it seems many people have been having issues too. On top of that there seems to be details that weren't mentioned....

also, for the .tot method, you had to do this, which you clearly omitted. And the .kdz method is equally confusing and dysfunctional

In general the .tot guide lacked sufficient details to be considered a complete guide, and the .kdz version literally makes no sense.

for a working .tot guide, check here:

http://xdaforums.com/lg-g3/general/problem-returning-to-stock-try-t2862463
[G3 General] hyelton:
You know your the only one who has ever said it doesn't make sense? Lol. Others don't have any problems or troubles unless it's phone or computer related. That link you provided is the EXACT same method as what's in MY guide. Only difference is selecting board_dl...And in which I've mentioned tons of times if you have a issue with the tot method to choose board_dl..

Also the methods are all completely the same as there's ONLY 3 different tools a person can use and not one more. I've flashed hundreds of thousands of LG phones back to stock over the years and this guide has helped I wouldn't doubt over a million people with no issue at all, so if you were having a different issue it always helps to explain what he error is and ask for help as it's usually phone or pc related not my guide.

The only thing I need to add to this guide is to select board_dl if there's an issue with using the TOT method and in which might already be mentioned but if not I'll be adding it.
[G3 General] Amornik:
Hey guys,

I have the G3 (D855) with LP and I would like to upgrade to MM.

2 questions:

1. how do I know the exact KDZ file I need? there are quite a few for europe and nothing epscific for my country.

2. should I use the LG flash tool or the new LGUP tool to do this ?

thanks!
[G3 General] hyelton:
What country are you needing?

And usually as long as it matches your model it doesn't really matter. Using lg flash tool will be fine.
[G3 General] dinamo1975:
Hi,

Please tell me which ROM i have to download for LG G3 Dual Sim D858/D857?

Every time i'll open the phone i have this screen and i don't know what should i have to do! Please help me! Thank you
[G3 General] hyelton:
Hi there, these are not roms. These are stock firmwares. You'll need to use a D858 or D857 kdz whichever model you have. On that screen just go into download mode.
[G3 General] ncjones28:
Also will it just not work trying to downgrade that low or is there a risk of bricking my phone? I have seen other posts that seem to think that it is possible, so I was thinking why not try - unless I can mess up my phone. Also thanks for actually replying to people's posts!
[G3 General] emram120:
Hi how to flash android 6 for lg d858hk (dull sim) ?
[G3 General] dinamo1975:
every time i try, i got this message!!!
[G3 General] hyelton:
Are you using USB 2.0 ? USB 3.0 wont work. And is the phone in download mode?
[G3 General] hyelton:
Its the same as the guide in the first post.
[G3 General] emram120:
Yes

What's program for flashing mm rom d858k
[G3 General] hyelton:
That would depend on what file you have. If KDZ you would use the KDZ method or LGUP.
[G3 General] Amornik:
I would just like to get the "general" one that is not tied to any country or operator? what would be the latest version for the G3 (D855)?

thanks!
[G3 General] renanlimac:
Hi, thank you for the tutorial.

I used the kdz method but LG somehow find out that I had root before.

If I need technical assistance again, I would want to try the other method, but I didn't find the DLL for D855P20C_00.kdz , which is the latest stock rom in Brazil. Could you tell me if other DLL would work (maybe LGD855_20140526_LGFLASHv160.dll ) or could you send me the correct one for this kdz ?

Thank you in advance =D
[G3 General] hyelton:
You don't need a dll to flash a kdz. Also LG cannot find root if you did a CSE flash.
[G3 General] renanlimac:
I asked for dll so I could try the other method in a next time.

I thought the same, but LG indeed found out that I had root before.

They must have improved their software, maybe it now checks for deleted files, a scan would not take so long to find out that I had a folder called TWRP as well as files and apps that indicates that I had root before.

I have a thread here about that http://xdaforums.com/lg-g3/help/lg-root-kdz-t3329008 , maybe you could help =)
[G3 General] hyelton:
If you try the tot method just use the dll for your model. The DLL will work for any software version it doesn't matter if it was kK or MM the dll would be the same.

When you sent the phone in did you delete everything in the file system? There's no way LG can find out root what so ever if you followed the guide. I've seen clearly had been rooted G4s be sent in and LG just fix it even with being at fault of root. I did one just a few months ago.

But that is very strange. Unless you didn't erase your file system maybe?
[G3 General] renanlimac:
I'm sure I chose CSE flash, but anyway I can't stand stock lollipop, so I'll root it again and I hope that I won't need my warranty again.

Thank you for the help, if I need technical assistance again I will record the procedure to go back to stock rom, so if LG detects root, we can check what possibly went wrong.

Just to be sure, the LGD855_20140526_LGFLASHv160.dll can be used with mine G3 ? My kdz is D855P not D855, as far as I know all D855 variants has the same hw (except the ram) but there is a folder separated for D855P, although it doesn't have a dll inside.

Thank you again !!
[G3 General] jd2210:
I did the method you described in post 3. everything seemed to be working perfectly. LGUP completed the update (i was using the correct file going from d85510e to d85521a), and at the end said something like "click here to complete", which I did.

I tried to turn the phone on and it does nothing. zippo. its like i pulled the battery.

My phone is now a brick. There is absolutely nothing that i can do. If i disconnect it from my computer and connect it again it says "the last usb device you connected to this computer malfunctioned, and windows does not recognize it". is there some sort of a hard reset button? I found a site that said to hold down the power and volume down buttons at the same time and that did nothing as well.

Any ideas or am I completely screwed?

---------- Post added at 11:07 AM ---------- Previous post was at 10:33 AM ----------

And just to get some of the ideas out of the way: yes i tried stuff like removing the battery, holding down the power button for 15 seconds, holding the volume down and power together for 15 seconds, changing batteries (i have 3 and all are charged), plugging the phone into a different usb, plugging the cord into a different usb port, plugging the phone into a charger to see if it even takes a charge (it doesn't).

I'm starting to face the reality that this phone is now a goner. I had it 3 days and had bought $200 in accessories for it. Oh well, my own stupid fault, I should have just left it alone. I only did the update hoping that it would fix the fact the phone wasn't reading my sd cards. If no-one knows of fix that i can do on my own do you have anywhere you would recommend to send it either in canada or the us? (I live right on the border and can ship easily to either one), or is it even past repairs?

I'm having a lot of fun trying to get out from underneath apple. My first phone I ordered came in smashed and now this. Oh well, at least I still have my stupid 5c to throw my sim card back into for now.