yashsingh1/xdaforums huggingface dataset:
[Moto G Q&A, Help & Troubleshooting] jhavens12:
I tried the same thing, purchased the phone yesterday from Best Buy online and shipped with 4.4.2 - Tried activating it with *228 but got the same "this phone needs to be activated on a prepaid account" message. Also tried activating it online on the myverizon account page, but once i type in the IMEI it comes back with an error saying that I need to call customer service. I also have a friend who works at a third party Verizon store and h attempted to switch his plan over to the phone using eROES (VZW upgrade/hardware change software) and it told him that it was a prepaid phone.

If anyone could figure out a way around this I would be over-the-top happy.

Also, i tried the *228 on a phone on my account that's currently a basic phone with no data. Has anyone tried calling customer service and trying to get them to do it for them?
[Moto G Q&A, Help & Troubleshooting] GilmourD3:
When I tried doing it on the website it tried to send a text to a phone on the account but buy the time the text came through the session expired. Did you get that?
[Moto G Q&A, Help & Troubleshooting] jhavens12:
I didn't, it just threw the error almost immediately. I'm going to try again soon on the off chance that something changed - but I don't have much hope
[Moto G Q&A, Help & Troubleshooting] GilmourD3:
In my case a window popped up waiting for the authorization code that's being texted. It just was taking half an hour or more to receive the text and by then the window said that it had timed out.

Maybe the system was insanely busy. I'm going to try it again today.
[Moto G Q&A, Help & Troubleshooting] jhavens12:
I tried again and this time I tried to put it on my normal line which has my Galaxy device on it. The window did pop up with the authorization code, and it sent me the code almost instantly. Input the code into the window and it disappeared but it had the "please contact customer service" error.
[Moto G Q&A, Help & Troubleshooting] jhavens12:
Also just tried again using *228 without any luck. Has anyone found a way around this?
[Moto G Q&A, Help & Troubleshooting] rvail623:
Would this work: retro-flash the pre-paid Moto G to the older 4.3 VZW firmware, and then try activating as post-paid phone.

http://sbf.droid-developers.org/phone.php?device=14
[Moto G Q&A, Help & Troubleshooting] avidas:
I just bought a version that has Android version 4.3. It's giving me the "This phone can only be activated on a prepaid line" message when I go through the *228 menu.
[Moto G Q&A, Help & Troubleshooting] windraver:
Okay, I think I may have just figured out why it didn't work for some people.

I went through some youtube videos of people trying and some succeeding and some failing. I noticed that the ones that failed are retail stores.

My guess is everyone who is trying and can't get it to work is because it was purchased from a retail store. There is a process at the store where they scan the device and activate it on Verizon's network. Its called Point of Sale Activation. This is to prevent theft of products as they can't be activated on prepaid unless scanned by Best Buy.

I bought mine on Amazon. What some companies that don't have a retail front do instead is sell products that are "Live". This determines then that the device was already live to begin with and not "activation" or "call" to Verizon is necessary.

My guess is that this difference is what enabled Verizon to know what phone IMEI or serial is prepaid.
[Moto G Q&A, Help & Troubleshooting] zenihilist:
That sounds plausible. Good thinking. So when they scanned it at best buy, they added it's number to the prepaid list.

I want to not like this idea, makes me want to buy ANOTHER moto g from amazon.
[Moto G Q&A, Help & Troubleshooting] windraver:
Same... my sister needed a phone (shes on the droid 3) so I told her to pick up the 49.99 deal from best buy. It's coming in later today so I'll see if it'll work of if we have to return it.
[Moto G Q&A, Help & Troubleshooting] jhavens12:
I bought mine online from best buy, not in a retail store and it shipped to my house. I'm not sure if this confirms your theory or not but I cannot get mine to activate
[Moto G Q&A, Help & Troubleshooting] windraver:
It actually still does confirm this theory because it is still the same company.

Best Buy online vs Best Buy brick and mortar retail is still one company, Best Buy. Their entire stock of Moto G would therefore be Point of Sale Activated.

Since Amazon has storefront whatsoever, it would make sense for their entire stock to be Live when shipped.

The final possibility is that Verizon patched their servers and we're just out of luck :(
[Moto G Q&A, Help & Troubleshooting] windraver:
Just tried to activate the Moto G my sister got from Best Buy. It didn't work.

After dialing *228, and pressing 1 to activate the device, the system will say it cannot activate a prepaid device and tries to transfer me.

I pressed "try again" and it takes me to a different number. I choose to try and activate it on an existing number but the system won't let me.

I also tried the website and had it send a code to my sister's phone but after entering the code, it errors out and states that you should call a number for support.

I called that number and they try but state they cannot activate it until it has been used as a prepaid device for 6 months.

So a poor alternative solution is to find someone who needs a prepaid phone for 6 months and then bring it back as a post paid device.
[Moto G Q&A, Help & Troubleshooting] jhavens12:
I wonder if there's any way the customer service reps will lift the ban, I.e. if you speak to the customer loyalty department and explain you have no usable phone and the best buy rep told you this would work or something like that. Anyone willing to try?
[Moto G Q&A, Help & Troubleshooting] Bright09:
Really want to try this but have the feeling it won't work if I order it off there site from best buy really wanted a cheap replacement for my s3 :p
[Moto G Q&A, Help & Troubleshooting] luland:
bought one last week at best buy. same story. was really hopeful. let me know if anyone can sweet talk a vzw representative.

I shouldn't have any trouble returning eventhough its opened right? within the 14 day window of course
[Moto G Q&A, Help & Troubleshooting] GilmourD3:
I just returned mine yesterday.
[Moto G Q&A, Help & Troubleshooting] luland:
returning the moto g i may just go with the moto x for free and extend my contract. moto x definitely seemed nicer anyway. I'm not going anywhere verizon has me.

i just want a phone with vanilla android that hopefully gets better reception than my s3. I have a nexus 7 for other things besides phone, camera, and occasional gaming

i used to really want a phone with specs, but samsung software sucks and flashing custom roms has lost its fun with me.
[Moto G Q&A, Help & Troubleshooting] jacobgomez:
Has anyone been able to activate this recently on a post paid account when purchasing from Amazon?
[Moto G Q&A, Help & Troubleshooting] NWKENT:
I'm very grieved and sorry that Verizon, Amazon and those other companies stooped SO low as to sale an awesome device (XT1028) Moto G at an irresistible price, and those ones that did purchase the device can only use the purchase on a Verizon network..with very limited options..

:(

Sent from my 4.3_14.14.14

(Unlocked) XT1028 Moto G

http://waynekent.com/page6.html
[Moto G Q&A, Help & Troubleshooting] zenihilist:
Last I checked, XDA was a place were technology enthusiasts could gather to discuss how to make devices do more than what the manufacturer originally intended. But you're right, it's just a place for snarky trolls.

?

Back on topic please.
[Moto G Q&A, Help & Troubleshooting] ExpiredGrammar:
When ordered through amazon, does anyone know which retailer doesn't activate it?
[Moto G Q&A, Help & Troubleshooting] LoeCraw:
I'm interested too. My RAZR M has been acting up the last couple of days and I need a replacement phone asap. Any info would be greatly appreciated.
[Moto G Q&A, Help & Troubleshooting] ExpiredGrammar:
I had my m8 for 2 months and water logged it by accident. I bought the moto g from the default seller and i will let you know if it works
[Moto G Q&A, Help & Troubleshooting] LoeCraw:
Thanks! Unfortunately, I didn't see your message in time. I got trigger happy and bought a Moto G from Amazon too. My seller was "tax free tech" so I will report back with my own findings. :good:
[Moto G Q&A, Help & Troubleshooting] LoeCraw:
UPDATE: Received Moto G from Amazon today. Unfortunately, I was NOT able to activate it on my postpaid (contract) plan. I tried bypassing the activation and then dialing *228, but it gave me a error, stating something like "currently, this phone can only be activated on a prepaid network" or something like that. I didn't mess with trying to do it over the web -I'll probably just return it. It's sad because it seems to be a nice phone.:(
[Moto G Q&A, Help & Troubleshooting] zenihilist:
Thanks for going through the bother so the rest of us don't have to.
[Moto G Q&A, Help & Troubleshooting] NWKENT:
That's what I mentioned back in post #30 and some guy in post #31 ran his mouth..I'm very sorry you guys have a media player..unless you let Verizon lead you around with a nose ring..cutting your data use back to years ago..but..its absolutely better than nothing..the device is awesome..but the way they tricked those ones whom purchased the XT1028 is a sad way to do business..

Sent from my 4.4_19.6.3

(Unlocked) XT1080M Droid Maxx #2

http://waynekent.com/page6.html
[Moto G Q&A, Help & Troubleshooting] zenihilist:
Hey! Only my wife gets to call me "some guy"! [emoji6]

Yes. Verizon bad! But many of us in rural areas don't have much of a choice.

No. Verizon not THAT bad! Maybe you're reading some posts wrong, but I don't think anyone believes that Verizon LIED about the prepaid moto g.

Yes. Moto g great media player! With the built in FM tuner it's perfect for listening to music while doing outdoor chores and such.

Mouth run complete.
[Moto G Q&A, Help & Troubleshooting] windraver:
Totally random but I just downgraded my Moto G from 4.4.2 to 4.3

This wiped my phone of course requiring me to reactivate... which still works. Theory is as follows:

Either

This is based on Verizon's servers

or

There is something about the firmware... but unlikely.

If anyone has a Moto G and wants to "experiment" and risk bricking for the sake of trying to activate try this:

First, downgrade from 4.4.2 to 4.3:

http://techbeasts.com/2014/02/21/restore-moto-g-to-stock-and-downgrade-firmware/

Then follow the usual process and try to activate. Do note that thjs process will wipe your device so backup your stuff!

I downgraded because I'm searching for a way to root my Verizon Moto G hence this finding... like I said though, no guarentees.
[Moto G Q&A, Help & Troubleshooting] anrichardson:
One thing that hasnt been answered or brought up, is the people who have been successful activating on post paid lines, was the line off contract on month to month or already on the 2year contract? Meaning was the line up for upgrade?
[Moto G Q&A, Help & Troubleshooting] windraver:
The success is based on device and not the contract. Most of us fail at the point where we are trying to reach the activation number for postpaid devices. Hope that answers your question.
[Moto G Q&A, Help & Troubleshooting] anrichardson:
No. It didn't answer it. I have one line that has lg g2 under contract with unlimited data from a loop hole but contact extends until 2016. The other line has GS3 off contract. Which line would people have more success to activate on post paid?
[Moto G Q&A, Help & Troubleshooting] windraver:
Neither. Success is not based on the contract but on the prepaid device you are trying to activate. By act of some system we have no insight into, a prepaid device, in this example, a Verizon moto g, is either allowed to access the activation number or is not allowed to access the activation number. Upon the success of connecting to an activation number, regardless of whether the postpaid line you activate on is in contract, off contract, etc, you can activate the device as a replacement phone. The point of failure/success is dependent on the device's ability to connect to Verizon's activation number.

Essentially the same answer but more explanation. Does that answer your question?
[Moto G Q&A, Help & Troubleshooting] tmittelstaedt:
Look, here is the deal. I've been a Verizon customer for the last 4 years. Started out post-paid, decided I didn't like paying $120 a month with overage charges, the minute the 2 year contract was up I called Verizon and switched my phone (a rooted postpaid Droid X) to prepaid. Dropped the cost to $70 a month. Finally decided I needed a new phone a month ago, walked into the Verizon store bought a Moto G in a prepaid box. Walked out and discovered it wouldn't tether, logged into MyVerizon and switched it to the 'newer' prepaid accounts that are even cheaper. Your not supposed to be able to do that on a new Prepaid phone until you have owned it a year - Verizon didn't care, they let me. Now, 2 weeks later I'm getting texts and calls from Verizon saying I'm such a good customer of theirs I can switch my phone to Postpaid if I want.

My $0.02?

Verizon isn't run by complete dumasses. They have every last MEID of every phone they ever sold in their CDMA database. If you have been with them a long time - and aren't buying a brand-new carrier subsidized phone from the moment your contract allows it - they don't give a tinker's damn whether you bought the phone as prepaid or postpaid - they will activate it on whatever you want. Just call customer service.
[Moto G Q&A, Help & Troubleshooting] szingman:
I picked up a Moto G on Verizon from Amazon.

Followed the above to bypass activation.

The line I want to use the phone on is a business account. Off contract.

Tried the *228, got differing results, mostly the number you are trying to activate can not be found.

Decided to login to Verizon and change devices.

Put in the new ID. ACCEPTED!. Phone still not active.

Called Verizon. Tech said "hmm" next thing I knew the phone went active.

Your mileage may vary....

Steve
[Moto G Q&A, Help & Troubleshooting] Reigartd14:
Was anyone able to kinda persuade a customer service operator into activating the device? I mean, it's worth the shot of just asking a real person...
[Moto G Q&A, Help & Troubleshooting] windraver:
Nope. Tried to do that on a 2nd Moto G for my sister but was denied.
[Moto G Q&A, Help & Troubleshooting] aohmer:
For those that just bought this cheap from best buy and are trying to skip the activation. What I did was press on the status bar multiple times and the soft keys would some what show up. I press the recent apps menu as soon as it would appear and I was able to swipe the activation away.
[Moto G Q&A, Help & Troubleshooting] zgroten:
Yes. Worked on my Verizon Moto G from BestBuy. On the main screen just pull down the notification shade. It will now show the navigation keys. Press the recents app key, then swipe away the activation app.
[Moto G Q&A, Help & Troubleshooting] JulesJam:
Why are you dong that? Because it will get stuck on the activation screen?
[Galaxy Note 3 Q&A, Help & Troubleshooting] enoxard:
Any suggestions appreciated in advanced.

I installed suroot successfully. then, installed clockwork mod recovery via the play store. this was a bad idea.

the phone now only boot loops with the familiar lines:

RECOVERY BOOTING...

RECOVERY IS NOT SEANDROID ENFORCING

Set Warranty Bit: recovery

the phone does not boot into download mode.

i have spent the past several hours searching and reading, sometimes the same thread thrice. will be pleading with the sprint store in the morning.

anything helps.

thanks.
[Galaxy Note 3 Q&A, Help & Troubleshooting] toastido:
This happens when you flash a bad or incompatible recovery. I've been able to solve this by doing the following:

1) pull the battery

2) leave the battery out for about 5 minutes

3) press and hold the key combo for download mode

4) insert battery while holding the buttons

5) flash a new recovery. I prefer TWRP.

Hope this helps.

Sent from my leanKernel 2.5.1 powered stock 4.4.2 (NE6) SM-N900T
[Galaxy Note 3 Q&A, Help & Troubleshooting] enoxard:
perfect! that worked.

again, appreciated.
[Galaxy Note 3 Q&A, Help & Troubleshooting] radicalisto:
An FYI also.

Hard brick = won't power on or do anything.

Soft Brick (what you had) = bootloops.
[Galaxy Note 3 Q&A, Help & Troubleshooting] enoxard:
just ran across another thread which is a mirror of this; shift left a few days,

http://xdaforums.com/showthread.php?t=2764174

This one too: http://xdaforums.com/showthread.php?t=2666432
[Android Apps and Games] Suhaas:
Is there any app which logs all the activities going on in phone.. I tried using logcat extreme app but it is showing much complex info which I am not able to understand. I want the basic info like at some particular time an app was open and the app was used for so and so time. Is there any app like this.? Please tell.
[Droid RAZR M Q&A, Help & Troubleshooting] allen_ho:
Does anyone could tell me if I could use the CM11 and also use the 183.46.10 baseband?
[JASJAR, XDA Exec, MDA Pro General] henvanvo:
does anyone know if the universal will take the new 8 gb sd cards that are coming out. cause i hear that the new 8 gb card will be a different format than the current 4 gig cards. im acheing to buy the 8 gig but dont know if it will accept it at all

"Pretec 8GB SD card is fully compliant with SD 2.0 (SDHC) specification with access speed up to 20MB/sec. The maximum capacity of SD card is 2GB under SD 1.1 of Secure Digital Alliance (SDA) specification; however, by using file format of FAT32, many SD 1.1 host devices can use 4GB SD card which Pretec pioneered since 2005. SD 1.0/1.1 uses traditional “Byte Addressing” scheme which limits the maximum capacity to 4GB while SD 2.0 adopts “Sector Addressing” scheme which is the same with the technique applied by Mu-Card Alliance in 2004 to reach the maximum capacity of 2TB (2048GB). Pretec is one of the major founders and main contribution member of Mu-Card Alliance, who joined force with MMCA in June 2005 (www.mmca.org/press/Mu_Card_Final.pdf). With capacities of 2GB, 4GB, and 8GB, Pretec 8GB SDHC is now available for key customer sampling at unit price $299. Mass production is scheduled by Q4/2006."
[JASJAR, XDA Exec, MDA Pro General] sl9:
I would love to know the answer to this - as I am very highly tempted by an 8GB SD card I've spotted for sale somewhere, my 4GB card is nearly full...
[JASJAR, XDA Exec, MDA Pro General] EyeOfTheStorm:
I read around a little throw the internet and was pointed to some Universal reviews and they all tell thet 4GB is possible and 8GB as far as it is available. So I think the chance to get it running is at 80%
[JASJAR, XDA Exec, MDA Pro General] AcapulcoRolf:
Take a look here for info:

http://www.pocketpcthoughts.com/index.php?action=expand,50985

and here too:

http://www.dpreview.com/news/0609/06090101pretec8gbsdhc.asp
[JASJAR, XDA Exec, MDA Pro General] stamppot:
SD-HC is a new standard, not compatible with the SD 1.1 standard that maxes out at 2Gb. SD 1.1 is what the Universal uses. The 4Gb cards you are seeing use a 'loophole' in the specifications.

In other words: 4Gb is the maximum you will see for the Universal. And no, this cannot be remedied by a driver update, as the SD controller is embedded into the ARM processor (AFAIK).

Hope this helps...
[Galaxy Note II Q&A, Help & Troubleshooting] number_thirty_two:
I have installed Ditto Note 3 v5+ ROM on my Note 2. When I connect the HDMI cable and play a video the video plays on the TV but the audio comes only from the phone speakers. How can I make audio play through the TV like it did with the stock Samsung ROM?

(I would have asked this in the DN3 thread but apparently new users are not allowed to post there.)
[Galaxy S III Mini Q&A, Help & Troubleshooting] khaleel5000:
Hi, I have this s3 mini (SM G730W8) . I have had it for 4 months and never had any problems. But since yesterday, it connects to wifi network internet doesn't work. Chrome says you are offline after trying , apps can't connect etc.

The device works fine on LTE.

Other devices can connect to the same wifi and are working fine, even other samsung devices.

Please advise.
[Galaxy S III Mini Q&A, Help & Troubleshooting] efaustino84:
delete the saved wifi network and add it again
[Galaxy S III Mini Q&A, Help & Troubleshooting] khaleel5000:
Hi, thanks for your reply.

I tried doing that, tried deleting +restarting then adding. But unfortunately still same problem.
[Galaxy S III Mini Q&A, Help & Troubleshooting] efaustino84:
when your phone connects to the wifi does it obtain an ip address?
[Galaxy S III Mini Q&A, Help & Troubleshooting] khaleel5000:
I believe so, it even shows connected to xyz network. But when I start browsing...nothing!

Oddly enough, even when I try to connect to those free wifi networks which require 'sign in' as opposed to username/password. The 'signin' page doesn't open either!
[Galaxy S III Mini Q&A, Help & Troubleshooting] tys0n:
I would have reflashed stock firmware to see if it solves it, otherwise it must be some hardware failure.

Sent through time and space from my s3mini/CM11
[Galaxy S III Mini Q&A, Help & Troubleshooting] khaleel5000:
ok, thanks. I will check it out over the weekend.
[App Stores] apkdevelops:
this is very usefull application
[App Stores] jennie01:
can you write its features here? so this will speed up my browser?
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] Shawnkanan:
Okay is there a way to flash a TMO rom on an unlocked Note 3 from At&t so I can get wifi calling if so can someone point me in the direction of the threads that explain the process?
[Galaxy Note 3 Neo Q&A, Help & Troubleshooting] fylim:
I can't install it from Play Store. Says not avail in my country. When I side load it it says Parsing error. Any ideas?
[Galaxy Note 3 Neo Q&A, Help & Troubleshooting] blcistheking:
Are you running jelly bean? If so it might not be working because if I remember correctly the app is only for kit kat.
[Galaxy Note 3 Neo Q&A, Help & Troubleshooting] fahad5596:
You might be right! ;)
[Galaxy Note 3 Neo Q&A, Help & Troubleshooting] fylim:
Yea Google Camera is meant for Kit Kat but found a solution for it to work on Jelly Bean.

Google Camera launches way faster than the Samsung stock camera. So may be useful in impromptu situations.

Here are the steps

1. Get the APK from Post# 1 from http://xdaforums.com/showthread.php?t=2721266

2. Follow instructions on Post #238

http://xdaforums.com/showpost.php?p=52669637&postcount=238

All the other solutions didn't work for me.
[Galaxy Note 3 Neo Q&A, Help & Troubleshooting] AboFatimah:
Thanks. It worked for me.
[Nexus 5 Q&A, Help & Troubleshooting] MJDdeLacerda:
I have a problem with the earpice on my N5, when I'm on a call I get a interference buzz, just like when you put your phone next to computer speakers and someone is calling you, that sound, but subtle. Sometimes, I get a few snaps or cracks also...

It only happens at least after 10 seconds that the call is going on, never immediately picking it up. And doesn't stop.

Does someone know if all N5 have this characteristic or is it a defect of my device? It's manufactured on 2014, april.

Please, I want to know so I can go to the store again and, if needed, exchange it for another...
[Nexus 5 Q&A, Help & Troubleshooting] Bruce Lee:
Have you rooted your phone or installed custom ROMS? Or is your phone just stock? Have you ever dropped your phone? Were you the first owner of the phone?
[Nexus 5 Q&A, Help & Troubleshooting] MJDdeLacerda:
It's brand new, I didn't even rooted it. My phone is stock. No, it's perfect, didn't dropped it...and I just purchased it from the store.
[Nexus 5 Q&A, Help & Troubleshooting] Bruce Lee:
Then it sounds like a hardware issue. I recommend get it switched out for a new one if possible under warranty.
[Sailfish General] hyunuk1245:
Hi. I'm using G flex.

I want to use sailfish os for G flex bit G flex dosen't have any custom rom.

Sailfish os need cm10.1 But i don't have abillity make Rom.

Plz someone make sailfish os Rom for G flex.