yashsingh1/xdaforums huggingface dataset:
[G3 General] Psalliss:
Here's an email reply from lg support

Thank you for your query regarding your G2

The version of software currently installed is the european software, wheras the version you have been advised to aquire is the generic software. Both versions should support the 4G signal. If the phone was purchased from Carphone Warehouse then this should be a UK variant of the handset which would mean that (providing you are on a 4G Tariff) your handset will support 4G with the current software. If you do find that you have any issues receiving 4G, please can you provide the IMEI number and we will be able to confirm the handset variant is 4G capable. You can find this by dialling *#06#.

You can reply to this email by clicking the 'more questions' link below.

I hope my email has answered your query and assisted you today; I would really appreciate your feedback. Please help us to improve our customer service by completing the short survey after this email.

Thank you in advance.

Kind regards*

LG Electronics UK Help desk*

----------------------------------*

LG Customer Services*

UK: 0344 847 5454 Ireland: 01 686 9454

Mon-Fri 8am to 7:30pm Sat 9am to 6pm Sunday 10am to 4pm*

Closed bank holidays*
[G3 General] MrPhilo:
Just received my phone! LG G3, the 32gb ver. dam loving the screen, comparing it to my brother nexus 5, not really a different in browser but with my 4k videos you can see the difference :') and the wallpaper which are designed for the screen!

I bought this on eBay, ukbnsuk 12k+ feedback guy, its gone up since then, got it for £489.99 now its 499.99 there
[G3 General] shingers5:
Both versions do support it and they are right its just disabled by default in the EUR branded software. Lenny posted the code needed to access the menu to enable it but it needs doing on every reboot. They are not wrong in what they say as it does work and is capable. If you return they will just flash generic software on it. Maybe word your email slightly different as its capable
[G3 General] Lennyuk:
I have a feeling we will see an update very soon to address this and other issues.
[G3 General] daleski75:
Insider knowledge or gut feeling?
[G3 General] Lennyuk:
Just a gut feeling, whilst I have a lot of contacts in the Android world, I sadly have none at LG.
[G3 General] Psalliss:
I'd personally be surprised if there isn't. Pretty much every new phone I've had has had updates soon after launch
[G3 General] daleski75:
I am hoping they spot the awful scroll bar when you go into settings -> apps and then downloaded also it's strange under on sdcard, and running the scroll bars are the normal thin ones.
[G3 General] leomd333:
Why does it say on so many flagship QS guides to do a full charge before use then? (Did on my G2 anyway) :p
[G3 General] Dan1909:
Does it? I've not ready any of those in a long time!

But if it does, it's not for anything to do with battery memory. Calibrating the phone's battery meter perhaps, or maybe just so that people don't judge the phone by how long it lasts on a half charge, it could be anything like that really.

But, the only thing that is certain, is that there is 100% no need to do a full charge for the sake of the "health" of your phone's battery. The technology used in them now simply doesn't work in a way that needs special treatment (such a full first charges, or anything like that).
[G3 General] Protagoras:
That's why I don't root mine yet, waiting for the first OTA updates...
[G3 General] leomd333:
Yup, my G3 just arrived, it say's in the G3 QS Guide "

To maximise the battery lifetime, ensure that the battery is fully charged before you use it for the first time

" But we shouldn't need to worry about battery calibration too much now as wee can easily swap in a new battery if any problems arise. :laugh:
[G3 General] Dan1909:
Odd, there's no need for that to be there at all!
[G3 General] leomd333:
I agree, I still listen to it :p But I know it really makes no difference :good:
[G3 General] jbak98:
But it does distinctly say 604.03 which is a little odd. As I say I am not complaining, it is cheap :) Just hope they get them in stock soon I can't wait, never been this excited about a phone. It is quite sad really!
[G3 General] gsw5700:
How did you order it with it being in German, was Google translate involved?
[G3 General] krisbi:
It is because the vat rate in your country is a bit more than in Germany.
[G3 General] Theguru1:
The thing is confusing is we are preordering something when no one knows when the release date is on 32gb version.. ?
[G3 General] jbak98:
That clears it up Krisbi. Thought all of Europe had the same VAT rate of 20% but Germany is 19%.

Thanks!!
[G3 General] krisbi:
That would be bad ! WE only have 18% :D
[G3 General] psp888:
Thanks for that. Just ordered mine. Now the waiting begins
[G3 General] gandalf027:
One more orderes through amazon.de. 32Gb Black with the wireless charger.

Can't go wrong with it :)
[G3 General] Theguru1:
Is there any ETA??? that's whats been concerning....
[G3 General] dazkool:
I read somewhere (can't remember now), but the OS for the G3 has been designed for 2Gb RAM...... so those that are getting the 32gb/3Gb model will be fine - it will just be a memory overhead.

So, €599 converts to £488?

That's a bargain.

Might have to get that.
[G3 General] misiokicio:
Guys, when ordering from amazon.de any extra charges for importing to UK? Or this 604 euros is the last price to pay?
[G3 General] psp888:
Theres no import tax within the EU
[G3 General] misiokicio:
Sounds good! Cheers
[G3 General] jbak98:
Well it is actually 609.80 euros with shipping.
[G3 General] daleski75:
All I can say is ouch!

http://www.amazon.co.uk/LG-inch-Fre...ie=UTF8&qid=1401888814&sr=1-17&keywords=lg+g3
[G3 General] ziggazee:
That is absurd!
[G3 General] misiokicio:
Well, ouch would be an easy say.. and that is for 16gb! Probably at the end of june 16gb will be here for 499 pounds.

I'll wait till one of you guys get yours hands on the 32gb from amazon.de
[G3 General] Bilhouse:
Thanks. Just ordered a Black 32GB with the wireless charger. Lets hope the 32GB model isn't delayed and its released at the same time.
[G3 General] nikzDHD:
Amazon Germany is excellent ordered a few items from there and returns is similar to the UK experience.
[G3 General] Super Chimp:
Odd. Link doesn't appear to be working now.
[G3 General] daleski75:
One guy has said his phone prompted for an update which was called v10b-1-july or something along those lines but neglected to say if it was OTA or through the LG software.
[G3 General] phillio:
Re the amazon.de price match guarantee, I just spoke to a German guy from Amazon on the phone he reckoned they haven't honoured anyone's price match guarantee orders but said if I could give the order number of someone who has had the price match guarantee he would give me a refund. Does anyone who has had it fancy sending me the order number to see if it works? Could maybe get everyone else who is owed the 50 EUR their refund, my email is thrilltotheawesome at hotmail dot co dot uk
[G3 General] Ston:
I've seen a few posts saying McAfee can't be removed. On my D855 32gb it can be. Just remove it as a device administrator first then uninstall it.
[G3 General] Psalliss:
this is lgs latex reply. getting really confused now as to whether phone supports 4g or not. read something on stuff website about oneplusone phone.

quote'The only potential dealbreaker is that the One doesn’t play nice with 4G on all UK networks. That’s because it doesn’t support Band 20 LTE. What does that mean? If you’re on EE or Three, you’re good to go with 4G. Any other network - Vodafone, O2, Tesco, etc - you’ll be limited to 3G speeds.'

Thank you for your swift reply.

There really shouldn’t be an issue with the phone and 4G at all, this is a little difficult to prove without having a 4G enabled phone at the moment but when 4G comes to your area there wont be a problem at all. If you do get a problem then it will probably be down to the settings on your phone, but please get back in touch with us if this is the case. We have designed the phone to be as up to date as possible and the software it starts off with as well, and this includes 4G.

Regardless of network this should work as the phone and the software is perfectly capable of this.

To reply please click the link for “more questions” at the bottom of the Email by the survey.

I hope my Email has answered your query and assisted you today; I would really appreciate your feedback! Please help us to improve our customer service by completing the short survey after this email.

Thank you in advance!

Kind regards

Mobiles and G Pad Specialist

Email Team
[G3 General] Bilhouse:
How do you remove it as a device administrator mate?

Oh wait. I assume that requires root.
[G3 General] Protagoras:
No it doesn't. It's in the settings (security, phone administrators)

But even when I do that it still doesn't let me uninstall it. Maybe I need a reboot, trying now
[G3 General] Ston:
I didn't need to reboot and I don't have root. Strange that not everyone can do it...
[G3 General] Protagoras:
Even after a reboot, can't uninstall... How did you uninstall it?
[G3 General] Ston:
Okay, this may be the confusion on my part. I uninstalled the "Family Protection". I did this from "Apps" and the "Downloaded" tab. However I do have a McAfee Security is under the "All" tab. I can force stop it, just not removed it.

Sorry for the confusion.
[G3 General] Protagoras:
Ah yes, uninstalled that too. Anyway, no worries, I'll do that when I'm rooted. I don't do it yet because I want a good feel of the stock system first.
[G3 General] radicalisto:
I rooted when I got mine, today I done the stock restore to get the 10b update. And I don't think I'm gonna root again in all honesty.. Stock is smooth and actually excellent IMO. I have never stayed stock ever since I've been on Android. There's always a first I guess haha.
[G3 General] Protagoras:
My main reasons for rooting are AdBlock and Titanium. And write access to all files
[G3 General] radicalisto:
Titanium I'll miss. However there's nothing I really need to freeze or remove from my system that bothers me.

As for adblock, never bothered with it myself. Not noticed any adverts around, but saying that I don't do much browsing on my phone. Mainly apps and calls/texts etc
[G3 General] sabret00the:
Do you have the 16 or the 32?
[G3 General] Batfink33:
Is there a big difference between 10A and 10B? I'm tempted to download the sphinx Rom . I also noticed that's using the 10E kernel.
[G3 General] radicalisto:
Haven't noticed any difference at all so far. I'm assuming it's just some minor tweaks.
[G3 General] Protagoras:
10b not available for me yet...
[G3 General] daleski75:
Nor for me is 10b only for for EUR firmware I take it?
[G3 General] Lennyuk:
What did the OTA message say, it usually gives a basic changelog?
[G3 General] p70shooter:
I've got euro firmware and I've got no update.

Sent from my lg g3
[G3 General] labpedro:
knock code

had the phone for just under a week now and love it, a million times better than my HTC One X. Sound is on a par with that, in fact the speaker on the back is louder than the One X (although using a speaker on the HTC doesnt allow the Beats audio processing so it all sounds quieter without that). Screen is unreal, i have it at 82% and its plenty bright enough at that level (sunlight isnt an issue as we dont have any in the UK lol), and so nice to look at. Battery life is great...at my desk its not plugged in at all, with me listening to music or the radio all day, and it doesnt go below 70% with my constant fiddling with it.

The only things i dont like are the camera app that lacks all the good things that the LG G2 camera had. The only other thing that i find annoying is the knock code option. If i "knock on" the screen so its active but not unlocked, if I then use the knock code to unlock the device, it sometimes doesnt work, and i have to try 2 or 3 times to unlock it. Anyone else had this? i think its a wonderful feature of the phone, if it worked right :)

cheers
[G3 General] misiokicio:
same here, no update showing up, i am guessing even if we are rooted, phone is checking for update as normal, but only difference is it wont let us install it? Am I right ?
[G3 General] bobsie41:
http://csmg.lgmobile.com:9002/csmg/b2c/client/auth_model_check2.jsp?esn=***************

Enter this url into your browser and substitute the *'s with your imei number and it will produce a link were you can download the latest kdz file for your device. Any updates will appear here a good while before the update appears for ota installation.
[G3 General] maschenazi:
http://csmgdl.lgmobile.com/dn/downloader.dev?fileKey=FW89300643210987654xxxx/D85510A_00.kdz

Mine says 10A, so no update yet.
[G3 General] misiokicio:
Thanks for the reply bud. Just checked and 10a is still the one available...

Edit: maybe is partially distributed 10b...
[G3 General] duvl:
McAfee and boot/shutdown sounds?

LG3 supplied by CPW on EE network but two issues bug me I'm afraid.

Firstly, I can't find a way to uninstall McAfee Security.....anyone solved this without the need to root?

Secondly, anyone know how to disable the start-up/shutdown default sounds?

Struggling to come to terms with the buttons being on the rear of the phone. Have had a few occasions when following directions using Google maps, that the map has just closed on me. Otherwise, so far so good.
[G3 General] p70shooter:
I belive you are right about phone checking and being rooted. Hope so because I'm in the same boat.

Sent from my lg g3
[G3 General] leomd333:
The only way I could uninstall McAfee was to root (is it not a system app?) therefore you have to root to remove it? As for the rear buttons, you will probobly get used to it quite soon, it took me a wee while on my G2 to get used to them. Now side buttons feel stupid and awkward to use haha
[G3 General] shingers5:
yea phone will still check for updates or you can manually in settings however upon install it will fail. LG devices have a rooted or tampered warning on bootloader after rooting which wont authorise OTA update flash. can always flash using guide from general section on here
[G3 General] rkoforever90:
How is the brightness, contrast and performance compared to one x ?
[G3 General] clarkgable:
Here we go with 'the sun never shines in the UK, it's always raining' jokes

Don't mind me for having to have the windows open because its warm right now
[G3 General] labpedro:
Who stole your chocolate? take a chill pill and relax, you''ll make yourself ill.....

Anyway, for rkoforever90..the One X is a nice phone, but screen wise the G3 runs rings around it. That could be that because its a newer device and I am expecting it to be brighter/nicer however i have it at 82% and its plenty bright enough. I havent had to adjust that at all, even with todays "sun" that we had. Performance wise again the G3 dances a jig around the One X (although to be fair ive had the One X for 2 years now, and its being a bit of a pig with the battery at the moment..overheats when charging for example). I loved the One X, really like the HTC Sense UI (I had an Incredible S before that). Ive been using Buzz Launcher on the One X and have it on the G3 now, really makes the phone look different.
[G3 General] leomd333:
It's pissing down where I live and normally is. This sunny weather is odd :D (Northern Ireland)
[G3 General] clarkgable:
Maybe I took it too far with my comments, but I don't like the constant impression we Brits give that the sun never shines here, it always rains, it is never warm or summer is a myth. Even that we have much worse weather than other countries/regions. Simply not true in the main.

Anyway, back to discussions on the G3..

I have tested it at a local O2 store and also a CPW one, it is a nice phone no doubt, I guess I am waiting for the prices to come down a bit, either simfree or contract, before I take the plunge.
[G3 General] stinkypoo:
Course it's true all it ever does is piss down well it does here in the nw of England i;)
[G3 General] p70shooter:
I'm in Cornwall and it's been positively Mediterranean down here :)
[G3 General] Batfink33:
Try living in the West of Scotland :(
[G3 General] p70shooter:
Least the views and countryside make up for it :)
[G3 General] toncij:
That it highly unlikely, since you're too high up http://en.wikipedia.org/wiki/Medite...n_World_Map_(Mediterranean_Sea_area_only).png

Anyway, is it at all possible to get 32GB anywhere in London? I'm back to City in a week and will try to find a device and see if it is anywhere near as bad as it seems regarding screen sharpening and lag.
[G3 General] wyase9:
'knock on' works fine for me. Granted, I have not set it up to use 8 taps or anything, I think the 4 taps is adequate. I am loving this feature personally. I can use the code when the screen is off, and it then goes straight to the homescreen without me having to get past the security screen and enter the code again. Also loving that I can double tap anywhere on a blank space on the homescreen to turn the screen off again.
[G3 General] Protagoras:
Works only in the default launcher though. I use Nova and it doesn't allow that. But I can double tap on the status bar for the same result.
[G3 General] Beards:
A way around that (which I use) is to download 'Turn Off Screen' by Marinelli.TV and install.

Next go to Settings/Security/Phone Administrators and tick 'Turn Off'.

Finally, open Nova Settings/Gestures and Buttons then under Gestures tap on 'Double Tap', scroll across to 'Shortcuts' then tap on 'Turn Off'.

Job done..... You can now tap anywhere you want on any Home Screen to turn off the screen.
[G3 General] Protagoras:
Nice trick, thanks :)

Works fine.
[G3 General] clarkgable:
I have heard that currently the Sky Go and Amazon Appstore apps do not work on the G3. Can anyone confirm please?
[G3 General] bobsie41:
I'm currently in the process of a heated discussion on the skygo android support forum. The fact of the matter is, skygo works fine on the G3 but, for it to work, you have to spoof it to be another supported device (amended build prop), the G2 for example, which requires root. After this, you have to unroot completely leaving the amendment in place.

We have to go through this procedure as skygo works on the basis of only allowing 'whitelisted' devices of sky's choosing to stream content and, as sky are too lazy to officially test the G3 and add it to the white list, It will not work without these changes.

As for the amazon app store......I don't use it so I don't know. All I know about it is, last time I did use it, it hit my battery badly. :laugh:
[G3 General] p70shooter:
Wow, thank you for your constructive and informative post. Coming from Cornwall and having below average intelligence I have always struggled on the exact location of the Mediterranean. Now I know and I will edit my post accordingly.
[G3 General] toncij:
Good to know, since it would otherwise puzzle me why did you not get the joke.
[G3 General] jaythenut:
Amazon Appstore apps work fine got weather pro last night all good
[G3 General] Protagoras:
It's not Amazon appstore, is the Amazon app.
[G3 General] jaythenut:
Yes works fine
[G3 General] whoamigriffiths:
If you have other apps by Amazon (eg Kindle) try deleting them and installing the appstore first, including signing in.

This worked for me on my wifes tablet a couple of weeks ago. (it was a fix I was googling for a couple of weeks ago)

Hope this helps
[G3 General] sabret00the:
Amazon works fine, you just need to sideload it.
[G3 General] clarkgable:
Thanks, sounds like just Sky Go for now as the issue.
[G3 General] ziggazee:
Has anyone received the gold 32gb one from amazon.de?
[G3 General] krisbi:
I am having troubles with my White order from Amazon. They have in stock but my order is stuck, probably some error in the system. Yesterday they phoned me apologising and told me to cancel and create another order. I told them I could not do that since by doing that then I lose the right to have it shipped to my country. They understood this and they are trying their best to re-solve.
[G3 General] ziggazee:
Well I had received an email confirming

I would receive my phone by today but it's yet to be dispatched.. And I have not had any calls to let me know what's going on. Il give em a ring today. I also heard they've started shipping to the UK again now.

This
[G3 General] krisbi:
No they are not shipping out of Germany.

This is what my order is showing (translated it says not yet dispatched but delivery is scheduled from the 14 to the 16th July, very odd!)

Noch nicht versandt

Voraussichtlicher Liefertermin: Montag, 14. Juli 2014 - Mittwoch, 16. Juli 2014

LG G3 Smartphone (14 cm (5,5 Zoll) Quad-HD-IPS-Display, 2.5-GHz-Quad-Core-Prozessor, 13-Megapixel-Kamera, 32 GB Speicher, Android 4.4) - Weiß

Verkauf durch: Amazon EU S.a.r.L.
[G3 General] skytcam:
ordered mine Thursday received Friday on giffgaff
[G3 General] jhericurls:
Sounds very frustrating, please keep us posted.
[G3 General] ziggazee:
I spoke to them on the phone.(They call you so it doesn't cost) and the advisor brought it forward to 11th -12th so should have it this weekend.

---------- Post added at 11:47 PM ---------- Previous post was at 11:33 PM ----------

Indeed, I expressed my frustration to try and get a discount as a good will gesture like another bloke who got 50euros refunded. However I was only given the option to cancel :(. They've now give me a new delivery date between 11th and 12th.. once I receive this I will cancel the charger so that means I will have only paid 544 euros (around £452 with currency fee) for the handset. Amazon have confirmed no additional charges will occur if I cancel the charger but for those who still want the wireless charger, there will be an additional charge for 65 euro when it gets dispatched so you are better of cancelling it and buying a cheaper one of ebay/amazon.
[G3 General] lombardo8:
I have just found a major flaw with the LG G3 photo management software.

You record a video and it automatically backs up to Google photos. When you then go into the LG gallery application or the native file manager and delete the video to free up space on your device, it turns out that it somehow manages to delete the video in Google Photos.

This doesn't happen with pictures....just videos... Poor and this has messed up the very positive view I had of the device as I lost a sentimental video.
[G3 General] jhericurls:
My Amazon.de order has an expected delivery date: Friday, July 11, 2014 - Monday, July 14. But its status is still "Not shipped yet" So its not even moved to "Preparing" stage so I'm not going to hold my breath for Friday delivery.
[G3 General] Protagoras:
You never know mate, I remember mine seemed stuck in the "Prepared" state until the day before I was supposed to receive it. Then suddenly it got 3 or 4 status updates during the evening, and on the expected day, it was there at noon :)
[G3 General] wyase9:
This may be a silly question, so sorry in advance.....it is a little annoying that I have go through the lock screen and get to the homepage and only then can I lower and raise the volume of the phone.

With my last 2 or 3 androids, I could change the volume even on the lock screen.
[G3 General] Altrezia:
Anyone have a rough guess as to when custom roms will properly start being released? I really hate the stock rom and would love stock android or cyanogenmod.
[G3 General] Psalliss:
Did anyone ever get any clarification from LG in relation to cpw phones not supporting 4g on 02 with EUR software
[G3 General] radicalisto:
A few weeks I reckon, Custom Recovery needs worked on first and I'd hazard a guess it's at least being looked into right now.

CPW Phones Should support O2 4G - O2 own part of CPW - and if you order from O2 online (which I do) if you have any issues they tell you to take it to their CPW Stores (not O2 store weirdly enough) to have it looked at/replaced/
[G3 General] Altrezia:
Thanks. My G3 is currently on ebay.. may leave it to sell and pick up something else to play with instead.