yashsingh1/xdaforums huggingface dataset:
[G3 General] shingers5:
well i am humbled! looks like i got it wrong on the G3! it seems after checking mine that we in the UK who got the 16gb models from CPW (cant comment on 3uk) have indeed been sold the Korean international models not EU models as with Amazon.de. on the CPW variant i got the software version 10A is generic but on the Amazon model its quite clearly EUR software on that device. To get tesco 4G up on your model you will have to either flash the Amazon.de software or chweck out G3 for method to enable it or even G2 thread.................the 4G option or band for o2/Tesco or Voda is disabled within the software but the phone is capable don't worry. I am hoping i am indeed wrong but after chec king mine its the same. Works out the box on EE but not on tesco! that is not good news but software flash should not be difficult!

Can anyone else who received from CPW try voda/o2/tesco sim in theirs..................4G sims not 3g.

---------- Post added at 09:29 AM ---------- Previous post was at 09:26 AM ----------

this image from the amazon.de model proves that they are indeed eur models so there wont be no restriction to 4G on any network as far as i am aware. i had to do similar on previous 2 LG devices to get 4G working
[G3 General] wyase9:
Thanks.

I put that in the dialler, and nothing happened. I pressed the call button afterwards and it tried to call and then ended it. Are you sure that code is correct ?

---------- Post added at 09:36 AM ---------- Previous post was at 09:33 AM ----------

Wait a minute, my phone that is struggling for 4g on Tesco (o2) also has the European software......
[G3 General] Lennyuk:
oops, missed an extra *# at the start

*#*#4636#*#*
[G3 General] shingers5:
@ wyase9 you bought your device from CPW? your software version differs from mine
[G3 General] wyase9:
Thanks so much LennyUK. These are the screens and options I got when I went into those phone settings you suggested..which done choose now ...
[G3 General] alhail99:
same issue here. I got the 16GB version from clove, and getting the same options as you. LTE worked great for me on my HTC M7. I tried searching for this issue but couldn't find an answer
[G3 General] shingers5:
may iask where you bought your device mate?

---------- Post added at 09:57 AM ---------- Previous post was at 09:54 AM ----------

@ wyase9

choose LTE/GSM/WCDMA

will have to do it on every reboot
[G3 General] radicalisto:
Ordered from O2 online (refresh contract)
[G3 General] wyase9:
Thanks,.

doing that on every reboot sucks, especially as it will make it harder to sell in future (or get bad feedback from buyer if I dont declare the issue).

---------- Post added at 10:04 AM ---------- Previous post was at 10:02 AM ----------

yep, bought from CPW online, arrived 2 days ago. Already ordered a case and put on a glass screen protector...to send it back now would be an effort.

Hmmm.
[G3 General] baileyjr:
Where did you buy that from buddy? :good:
[G3 General] shingers5:
thanks bud..........your software version is generic hence no 4G restriction in software

......... the EUR branded firmware to get LTE working need to type in code [MENTION=2315688]Lennyuk[/MENTION] posted. it was same use on previous LG models i owned. this however needs to be done on every reboot unless flash generic software

---------- Post added at 10:09 AM ---------- Previous post was at 10:05 AM ----------

getting rid why? that only applies to certain networks well o2/tesco and voda. there should be soon if not already guides or options to flash generic firmware hence getting rid of this issue.
[G3 General] surfer1000:
What are you going on about different S/W versions some being Eu, mine has the 10a-EUR-XX, hasn't yours?
[G3 General] wyase9:
Yeah, you are right, I wont return it, but it is really silly to buy UK stock item, pay close to £500 and not getting it to work properly out of the box, afterall, that is why I avoided getting the 32gb from overseas !

Thanks for your help and [MENTION=2315688]Lennyuk[/MENTION]
[G3 General] shingers5:
look at guy [MENTION=5544531]radicalisto[/MENTION] that bought off o2 refresh his software version is generic not EUR tag.................on EE this isnt an issue bud only for o2/tesco and voda. as he is on tesco then he needs to enable on every reboot using code [MENTION=2315688]Lennyuk[/MENTION] posted before. mine has EUR software from CPW hence why i posted the differences. on the networks mentioned 4G is disabled by default but its only a software restriction. if you have generic v10A then its not needed
[G3 General] surfer1000:
Ok, so basically our 10a-EUR-XX is the right one for UK with any sim (3G, 4G) and any network ? Out the box?
[G3 General] shingers5:
http://xdaforums.com/showthread.php?t=2785089 - how to flash o2 uk rom like radicalisto to get 4g enabled on these networks

http://storagecow.eu/index.php?dir=Xda/LG+G3/Stock/ - firmware files for all variants here especially the 16gb o2 uk and vodafone uk versions

this flash doesnt void warranty!

no mate your EUR branded firmware will need this code to enable 4G on likes of Tesco/o2 and Vodafone. on EE/3uk no problems. it is right phone for uk on some networks as stated!
[G3 General] surfer1000:
That cannot be right? So CPW have a supplied a phone that will only give us 4g on those 2 networks?
[G3 General] shingers5:
actually it isnt CPW/Clove fault. for some reason the koreans decided to exclude that 4G band on EUR branded firmware. they did on G2 and OGP too. as posted earlier there is a g3 firmware thread with guides and firmware needed so you have 4g enabled out the box

---------- Post added at 10:41 AM ---------- Previous post was at 10:37 AM ----------

how is it wrong? its not CPW that flashed the EUR branded software but the Koreans. they did it on previous ones as well. check user posts who bought from CPW with EUR branded software having to use code Lenny posted and choose LTE option from dropdown. the device will work on all but for some networks its disabled by default within software. there are pics to confirm the software version differences bud............o2 refresh model has V10A generic no EUR tag and ours has V10A EUR tag.................dont see where mistake has happened.

to test take your phone into CPW and try tesco/o2 4G sim or vodafone to see if get 4G and let us know! in theory it works on all but on the ones mentioned you need to manually enable it. also remember if you ordered on t-mobile/EE you wont have an argument as on those networks its fine unless if bought outright might have an argument!
[G3 General] surfer1000:
Well LG need to get that sorted with an OTA firmware update,not expect customers to go and do the work.

Wayse9 id get on to LG **** hot!
[G3 General] shingers5:
they wont as they didnt on g2 or optimus g pro ................... i had to flash different stock firmware to get this out the box. remember some users on g2 lost 4G altogether after KK update. Wayse9 bought from CPW too

radicalisto - software version V10A-234-10 and he got from o2 refresh.
[G3 General] surfer1000:
Blimey that's terrible! So when I come to sell this baby, I've got to mention that no 4G if you plan on sticking an O2 or Voda sim in it? WTF!
[G3 General] shingers5:
:laugh::laugh:

or just flash the generic software version with no EUR branding and be done. that little bit of work now saves hassle later. it wont void your warranty either
[G3 General] wyase9:
I will complain to them, but I am not sure it will have any impact. I feel sorry for the soul out there who don't know how to resolve it now, as this forum was the only place that helped, Tesco didn't have a clue, and LG don't have anyone to live chat to most of the time.

Such a shame for LG to screw this up.

Oh well
[G3 General] surfer1000:
I'm on the blower to them right now!

---------- Post added at 11:08 AM ---------- Previous post was at 11:01 AM ----------

Ok, well it's been "escalated" to be looked into as by LG's own admission "that doesn't sound right"......they will email me there findings/responce!:fingers-crossed:
[G3 General] wyase9:
Pardon my limited knowledge about doing the flashing, but will I have to reinstall anything again? I have spent 2 days setting up the shortcuts, widgets, themes, etc, etc.... I don't want to do it all over again. .
[G3 General] surfer1000:
Hey forget "live chat" call em on 03448 475454
[G3 General] daleski75:
If it helps to clarify anything mine is 3uk branded and gets LTE right away and SW version is v10-234-10
[G3 General] shingers5:
well play store does restore most apps on reflash or data wipe so you wont to do it all again. might have to personalise a bit

---------- Post added at 11:26 AM ---------- Previous post was at 11:24 AM ----------

what you think they gonna do bud? they will make you bring it in and reflash the generic software and pass it back to you lol

this happened on previous devices and they did nothing man.
[G3 General] surfer1000:
Oh yeah, that clarifies something alright! :mad::(
[G3 General] daleski75:
For everyone with these issues definitely ask for a replacement handset from o2, cpw, clove as why should any of you accept a version which does not work on all LTE bands.

Flashing a different rom could lead to further issues down the line so best bet is to avoid this route until all other avenues are exhausted.
[G3 General] surfer1000:
Hang on a min.....CPW sell this on O2 advertised at 4g.....so what's going on? You telling me they have 2 models, one for O2 and one for EE?
[G3 General] shingers5:
what issues down the road would that be? you still get OTA as normal and warranty remain valid. obviously its people choice to request refunds but replacements will have same software.
[G3 General] surfer1000:
No way am I flashing anything! :D
[G3 General] daleski75:
Its a very new phone no one knows what may or may not happen if you flash different firmware on your device and seems they are all under warranty the safest option imho would be to ask/demand a replacement with all bands which work out of the box.

Is it guaranteed that a replacement handset will have the same software though?
[G3 General] shingers5:
Well they can only give you what they have so not its not unless you return and order from o2 or vodafone directly losing all deals. That's why I said flashing generic firmware as this proposes no issues later on as phone will still be under warranty. In case of those who have already rooted and have rooted flag on bootloader this flash procedure removes that hence returning device to a in warranty state. I did on my g2
[G3 General] surfer1000:
So no ideas on how CPW is selling o2 on 4g then?
[G3 General] radicalisto:
CPW is owned by O2 (well 51% at least)
[G3 General] Psalliss:
Got my handset from cpw and just checked and has the EUR software and I'm on 02 but no 4g where I live. Am I right in thinking that my phone won't get 4g on 02 SIM but would on ee

Do you know if the 3gig 32gb. Version would ship with the gen software on it. Thanks
[G3 General] Batfink33:
4G works fine on my CPW phone with the 3 network. Although 3s 4g coverage is awful.
[G3 General] Lennyuk:
well that depends where you are, in central London its fine :)
[G3 General] wyase9:
If the phone is like mine, then it wont pick up 4g in any area when on an O2/tesco or Voda sim. Previous few pages will tell you why.
[G3 General] Psalliss:
That's what I thought thanks. What about the 3gig model will that be the same as I'll return cpw one and get 3gig one. Have emailed LG for response
[G3 General] wyase9:
Called then, explained why the f it does not come accepting 02 4g by default, etc, etc.

The guy there said that they had a few queries about the same matter and that they are compiling a list of people and their IEMI number and their Serial code numbers and will get back to me about it once they contact their other tech departments (in Korea I think he said).

He also said that they seem to all be about CPW purchases....I pointed out that most of the UK sales thus far would have been from CPW anyway as not many other large retailers had stocks yet (im talking to you Amazon UK), so it is not likely to be CPW in isolation.

Lets see if they actually do get back to me.....
[G3 General] Psalliss:
Thanks will call them but probably will send back and try the 3gig version as not likely to have a fix within my 14 day period
[G3 General] shingers5:
I am pretty sure one of the amazon.de buyers posted a pic of their device having branded EUR software. So if that's true the 32gb model is gonna be the same. The issue isn't the device its the actual EUR software on the units. Flashing the generic firmware will fix this. The devices are capable so you won't have a problem. Use code Lenny posted earlier to turn on or flash new firmware. Posted links earlier to it
[G3 General] ziggazee:
All the guys who ordered the black 32gb version from amazon.de. I would contact them about the price drop I mentioned a few pages back as they are refunding the difference. Here's a quote from someone who got in contact with them..

"Hi there,

I am afraid you are not understanding my query correctly.

I “pre ordered” this item.

Amazon offered a pre order price guarantee.

The price of the item dropped from €599 to €549 on June 13th, while my order was in the pre order status. The price of the item is not lower at the moment, it is the same as I originally paid, but the price did drop to the lower price WHILE MY ORDER WAS PRE-ORDERED.

Therefore I expected to be charged the LOWER price, as per your pre order price guarantee."

and the reply...

"Dear Customer,*

We are definitely interested in an attractive pricing policy for you. This means that we always try to offer items in our shop at very special prices. Please note that once the order has been confirmed you have accepted the shown amount and therefore have agreed on the price offered by us.*

However, under the circumstances, I have requested a refund of EUR 50,00 to your credit card/bank account. This amount reflects the difference between the price you were charged and the current discounted price.*

The refund should appear as a credit on your next bank statement.*

On the date the refund is completed, we'll send you an automated e-mail message (in German) confirming the date, amount and payment details. Completed refunds information can also be viewed when you visit "Mein Konto" (http://www.amazon.de/mein-konto). Please click on "Meine Bestellungen" and sign in with your e-mail address and password. Next, please click on the relevant order number. The refund information will be visible at the bottom of the relevant order's summary page.*

The price difference between the refund is due to the creation of different sales tax rates in Germany and in Vereinigtes Königreich.*

You can find the applicable sales tax rate for this country on our help page (available in German only):*

http://www.amazon.de/gp/help/customer/display.html?nodeId=526796*

I hope I could have been of assistance to you. Thank you for shopping at Amazon.de. "
[G3 General] meherenow:
That was me, I can confirm I have the €50 pending on my Amazon.de account to go back on my credit card :D

Still cannot work out what is happening with the charger seeing as they have applied a different discount.

Subtotal:	EUR 503,36

Packing & Shipping:	EUR 2.42

-----

Total excluding VAT:	EUR 505.78

Sales Tax:	EUR 101,15

-----

Total:	EUR 606.93

Coupon redeemed:	-EUR 62.39

-----

Total for this Shipment:	EUR 544.54

-----

The charger is on my original order as €69.58.

As I said on the hotukdeals thread, they seem to have not stuck to the price guarantee, certainly they did not answer my query about the strange invoice total and seemed to give me the €50 back as a goodwill gesture.
[G3 General] ziggazee:
Awesome :) that would mean you paid around £450 for the 32GB version and a wireless charger. Really good deal.. I ordered the gold one so can't take advantage of this and am yet to receive the phone. Let us know if you get updates regarding the charger :)
[G3 General] Psalliss:
Right that's answered that question. The firmware flash is it essentially exactly the same as now but with 02 4g supported? Wonder if they're are any decent mods out yet instead of standard
[G3 General] leomd333:
I've had the same problem with my G2 multiple times, so Three UK are giving me a G3 for £70 as a replacement! Great customer service!
[G3 General] daleski75:
Thats a good deal :D
[G3 General] leomd333:
Yup! I am so happy! I love my G2, everything that was wrong with it is fixed with the G3 :D
[G3 General] shingers5:
flashing the generic V10A 234-10 firmware unlocks all the LTE bands on all networks. at the start of this thread this is what i was hinting about :good: i just got muddled up but not now LOL.......................i know rooting is available but not sure on mods as havent looked. till we have some way of patching bootloader to allow recovery flash for now dev is at a stand still
[G3 General] Psalliss:
Thanks will have to do some research into mods but will call LG and see what they have to say

---------- Post added at 05:24 PM ---------- Previous post was at 04:42 PM ----------

called them myself. they clearly have had quite a few calls as the bloke was aware straight away. apparently a collage was on the phone to head office tech as i was talking to him
[G3 General] Noupoi:
Anyone else find the UK LG charger is a bit of a pain to get in and out of the wall socket? It requires more force than another plug I've ever come across.
[G3 General] daleski75:
This should mean then on my "branded" 3uk G3 all three have done then is change the splash screens and add their 3 app?
[G3 General] Psalliss:
Got a call back from LG who basically advised that there is no 4g in my area which I'm aware of but that's not really the point if software on it won't work anyway when 02 do upgrade to 4g in my area. Unfortunstky I missed phone call so was just answerphone message
[G3 General] shingers5:
Well its not that hard as you know so maybe. Have you tried yours with an o2 or Vodafone 4g sim? Lenny prob best to reply as he has a model on 3uk
[G3 General] daleski75:
Mine is the same model as lennys and got a o2 SIM but it's a full size one but a mate has one i can try at work.
[G3 General] shingers5:
well ket us know bud
[G3 General] radicalisto:
Uk/EU have unlocked bootloaders already it seems. There is a cwm available. A guy found it on a chinese forum, it works. Simple .apk download and it reboots into recovery. Its in this forun somewhere (cant link as im at work and typing fast) it works tho

My Nexus 5 charger was the same, no issues with my G3 one
[G3 General] gboo:
I have both and the G3 dosnt feel any different in the pocket, I think its probably due to it feeling much lighter..
[G3 General] radicalisto:
The G3 feels lighter than my M8, probably due to plastic vs metal.

In regards to size, they're near on similar except the G3 is wider due to the screen size. I definitely prefer my G3 to hold and feel compared to the absolute quality build of my M8. And believe me when I tell you the M8 is astonishingly high quality. LG have nailed it - Samsung make cheap feel plastic. LG make premium feel.
[G3 General] big_b0sss:
how's the battery life? coming from note 3 so thought better to check first
[G3 General] Enddo:
the battery reports from Phone Arena(i believe) show the G3 has about 8% or so less battery life than the Note 3. this probably has to do with AMOLED vs LCD
[G3 General] radicalisto:
After two and a half days use I've charged it once Location on Battery saving, auto sync on etc. SOT is around 4-5hours. Defo better than my Note 3 was.. But not as great as my M8 is (buuut M8 uses a custom kernel)
[G3 General] daleski75:
I get 17 hours max out of mine with a max of 4 hours screen on time (thats without any battery saver mode turned on)

For me I have location on, location history on, wireless off, bluetooth off, email push for 1 gmail account, nfc off etc.
[G3 General] radicalisto:
Least it's seeming consistant, tbh If I can get through a full day (around 14-16hours) without monitoring my use I'm fine with that.

SIDENOTE:: People who want 7-8-9 hours SOT need to get out more.. that blur around the phone people, that's called the real world :laugh:
[G3 General] daleski75:
Too be honest I don't know what the fascination is with SOT as long as the battery lasts a working day from 6:00am till 11pm then I couldn't care if I get 1 hour or 10 hours out of it.
[G3 General] radicalisto:
Yeah I've never seen the big deal in it. Guess we just use our phones for what they are designed for, calling, texting etc lol.

On another note It's a great device, well built even compared to my M8 is more than holds it's own for build quality.. and that screen is quality. Was talking to a friend yesterday I don't think I'll even flash a custom ROM when they're available as I genuinely for once love stock. Maybe I am getting too old for this flashing malarky nowadays :(
[G3 General] bobsie41:
I still do but perhaps not as much as I used to but I think I will probably keep this device stock as I like to use skygo (when it becomes compatable) and I'm 94...I mean 49.
[G3 General] daleski75:
I normally hate android skins but this one I really like this one and its way better than touchjizz imho.
[G3 General] gsw5700:
Well, I ordered a 32gb G3 from valuebasket.com 6 days ago, should be receiving it about now but it still hasn't been picked. Oh well, we live and learn, I'm cancelling my order, they are indeed unreliable and basically useless.

Thinking about getting 32gb from handtec, anyone got any experience with this outfit?

Many Thanks.
[G3 General] radicalisto:
Not heard of Valuebasket, but Handtec are generally pretty good, not read any bad things about them over the last 18months or so at least.
[G3 General] daleski75:
Ordered from handtec before and had zero issues with them.
[G3 General] Lennyuk:
I might be wrong, but I believe that the Three UK build is actually slightly newer than the generic EU build - it doesn't have the same screen issues that people have reported on the generic EU build.

Other than that, it has the Three Splash Screen, LTE enabled, and some Three apps pre-installed.
[G3 General] daleski75:
Even the splash screens don't bother me whatsoever as the need to reboot the phone is very rare nowadays and interesting point about possibly newer build, what issues are others reporting with their screens on the generic EU build?
[G3 General] Enddo:
sounds a little insulting. but if that's what it takes to make you feel better, then keep it up, champ
[G3 General] Lennyuk:
Lots of people are complaining of severe over sharpening on the display which is causing "ghosting" behind text - my phone is showing none of the symptoms.
[G3 General] daleski75:
Ah I read about that mine does have it a little bit an there is some weird affects specially with the HSBC Fast Banking application the font's look very weird (will post a screenshot shortly showing this)

Looks like you cannot take a screenshot of it as it's disabled within the app.
[G3 General] radicalisto:
It wasn't meant to be an insult, you'd have known if it was. It was a reality check *champ*

---------- Post added at 09:14 AM ---------- Previous post was at 09:13 AM ----------

Shouldn't be able to screenshot on a bank app, it's secured and won't let you. My NatWest one won't at least lol. (this is obviously a good thing)
[G3 General] wyase9:
What a ridiculous answer from LG. If you are able to, please call them back and tell them that their response was dumb and you want it escalated. ...the more of us that complain, the better. Cheers
[G3 General] daleski75:
Just realised how stupid I sounded by even expecting that to work lol.... need a few more coffee's before my brain kicks into action.