yashsingh1/xdaforums huggingface dataset:
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] archer2009:
On my Asus tablet I can have different profiles, I'd love to have this on my N7000 Phone cos it means I could have one setup for home where I have everything but also switch to a slim profile which doesn't suck up too much battery and data when out and about and a different profile for when abroad and when I don't want anything to use expensive roaming data.
[Sony Xperia L] Aragon4realz:
can my xl be unrooted if I upgrade my firm ware to .17?
[Galaxy Note 3 Q&A, Help & Troubleshooting] thermax04:
As title says and pic shows

Never seen before, Iam on stock rom with no mods or tweaks!

N9005 KK NC2
[Galaxy Note 3 Q&A, Help & Troubleshooting] hey_joe:
If I'm not mistaken, if you click/touch those it will delete that whole message history.
[Galaxy Note 3 Q&A, Help & Troubleshooting] thermax04:
No, tried now , clicking this x sign just open the messages thread

And pushing it just open the same 3 menu options to delete or view contact or add to spam, which shows when u push on other message without this x sign
[Galaxy Note 3 Q&A, Help & Troubleshooting] nicholaschum:
I believe it is related to the Gmail status - check if the contact contains a gmail account.

I get green orbs and yellow orbs there usually, but idk about your theme applied it could have changed it.

The screenshot is a custom ROM. That is not Stock.
[Galaxy Note 3 Q&A, Help & Troubleshooting] thermax04:
I know that one of these names has gmail account but don't know about the other one, but still this never seen before, so why now?!

this screen shot from my phone, and it is stock rom, it is themed and rooted only but still stock
[Galaxy Note 3 Q&A, Help & Troubleshooting] bazzanator:
I thought it was related to your contacts Google account and if they are available for Google chat or similar. Test it out with one of the contacts
[Galaxy Note 3 Q&A, Help & Troubleshooting] dirrtyswan:
it COULD be related to one or more of your messages in that thread not being sent. I've seen something similar to that if I try to send a message when i don't have service, usually i've had to open that message thread and manually resend the failed message.
[Galaxy Note 3 Q&A, Help & Troubleshooting] thermax04:
The strnage thing is: I did a soft reboot and the x sign disappeared!!!
[Galaxy Note 3 Q&A, Help & Troubleshooting] dirrtyswan:
soft boots prompt the phone to reconnect to the network, in which case the messages that weren't sent before might have finally gotten sent now. So your friends might have gotten some late texts from you :P
[Galaxy Note 3 Q&A, Help & Troubleshooting] thermax04:
No, I checked with both of them before, and both confirmed that they got the message in time!!!!, and i received already the delivery confirmation message before
[Verizon HTC One (M8)] trill12:
Heads up, guys.

Ive had this phone for about 3 weeks now. I keep it in a case when I am out and about, and I usually take it out when I am home. So I get home a couple of days ago and I noticed the 'C' on the back fell out.

So I contact HTC about it, and they basically tell me I have 3 options.

1. Send my phone in to get repaired, which means I would be without a phone for an extended time, and I cannot do this. As a Systems Admin, even one missed phone call would be a major problem.

2. I pay $19, and they send me a box, and I send them my phone back and they send me a new one after they 'check it out'. Again, cannot be without the handset

3. They put a hold on my account of $599.99 for about 2 weeks, send me a new one and the hold will drop off after they receive the defective unit AND AFTER someone looks at it. Thats not very feasible.

So now, I have a phone with a missing C, which irks me. I paid $600+ for this phone outright, and I would expect better options than this. Maybe thats why HTC's reputation is so poor.
[Verizon HTC One (M8)] l7777:
Those all sound like normal options to me. Any time I've ever gotten a warranty replacement item from any company they put a hold on a credit card for the price of the item. If they don't you've got a $600 device and they've got no way to get you to send in the old one. The charge isn't actually applied to the account, it will be in a pending state until they get the defective device.

My wife goes through this a few times a year with her insulin pump. They put a $3500 pending charge on a card until they get the old device back. Just do the advanced replacement and move on.
[Verizon HTC One (M8)] eikast:
Why not go through Verizon? They should have some in Stock
[Verizon HTC One (M8)] wtoj34:
I agree with post above try through Verizon. Otherwise those all sound acceptable. May not be ideal under some circumstances but those sound fine.
[Verizon HTC One (M8)] jmill75:
A joke?

Seriously man, what do you expect them to do lol. I mean things happen and they offered numerous options to make it right.

Aside from them sending you a letter and glue that is....
[Verizon HTC One (M8)] Tangent_:
If we had loads of posts about the letters falling out maybe it would be a joke. As it is this is the first time I've heard of this happening on an M8. No product in the world will come off the line with 100% of them 100% perfect. Their options for you sound pretty reasonable. I agree with the others though; I'd go to Verizon and see what they'll do for you first.
[Verizon HTC One (M8)] NotATreoFan:
Don't you mean HT is a joke? Sorry, couldn't resist. :)

As the others said, it can happen. The phone is machined out of a single piece of metal, and then adhesive is used to hold in the letters. Maybe someone was light on sleep when your phone passed through and didn't apply enough. The advance replacement is the best way to go in order to avoid downtime, provided that the phone is new. If it would be a refurb, then just go through Verizon and get it taken care of in advance without the CC hold.
[Verizon HTC One (M8)] JasonJoel:
If you can't live without it, just leave it in the case... Duh. ;)
[Verizon HTC One (M8)] 123421342:
No offense but your post is really pretentious. You can't expect HTC to bend over backwards becaues you are missing a C, a purely cosmetic defect that isn't even facing you most of the time. I think having the hold on your account is totally acceptable, it won't even actually charge you.
[Verizon HTC One (M8)] richii0207:
This thread is a joke. HTC has one of the best customer service I've seen. They aren't going to give you a 700 dollar device for free. They need some reassurance that you won't "accidentally" lose it trying to return it just like how some people had "defective" S4's just to get an older firmware.
[Verizon HTC One (M8)] mtoomey79:
Not everyone buys subsidized from VZW, therefore going to them isn't an option.

Unrelated/related - Moto plays the same game. They do not care about the end user not having a phone for a period of time.
[Verizon HTC One (M8)] kidbudi:
If you think that is bad customer service try dealing with Samsung
[Verizon HTC One (M8)] eikast:
I bought my phone upfront. It doesn't really matter. Verizon will bend over and help you out. I once got a phone off Amazon mobile and Verizon had no problems replacing that phone 8 months down the road. Sure, Verizon can be evil when it comes to ruining our phones, but they'll bend over to replace your phone. Even it you bought it off ebay or whatever, the phone comes with one year warranty and Verizon will assist you.
[Verizon HTC One (M8)] BygSii:
I'm sorry to hear that about the C on the back of your phone falling off. Taking a look at my glacial silver m8, my HTC letters on the back almost apart to look like they are etched in. I don't think anyone with a silver m8 is going to have this issue.
[Verizon HTC One (M8)] Scott:
Honestly man, and please dont take this "the wrong way..."

But your a SysAdmin and you dont understand the RMA process?

Maybe I dont understand what a Sys Admin is... :confused: But I thought you guys used to RMA stuff that goes bad.

Those options are all legit to me. I RMA stuff all the time and these are pretty standard options.

Hell, I even have High end Asus boards that need RMA from time to time and the give me the same as HTC has given you.
[Verizon HTC One (M8)] Scott:
B/S. I never buy subsidised phones via VZW (well maybe once in a while)...

Most of the time I buy like new from Swappa or brand new from VZW... and VZW will still take care of me regardless if its new or not.

I also have the Insurance package though... So I am not sure if that makes a diff?

But eitherway... VZW has never said "no" to me...
[Verizon HTC One (M8)] Crimsonshadow774:
Yeah I don't know what you expect them to do bud. They're not going to wipe your ass for you too. These are normal options that you get from any company and like others have said, why not go through Verizon?
[Verizon HTC One (M8)] 1ManWolfePack:
This + this +

I'm sorry the world doesn't revolve around you. The world is an unfair place. It would be an inconvenience to any one on here to not have their phone. As a Sys Admin, maybe talk to your employer about getting you a dedicated secondary line as a failover, you know - because of the doomsday scenario of missing one call.

So you can either start there, create a silly post, or take one of the very viable options an outstanding company offered you.

Sent from my HTC6525LVW
[Verizon HTC One (M8)] Denvertoad:
I resemble that remark. It was a legit warranty claim though.

S4 + MDK + ROOT/Unlocked bootloader + CM11 - - Medicore device to excellent device.
[Verizon HTC One (M8)] NotATreoFan:
The warranty is intact even if you buy full price. I had to swap my non-contract M7 when the battery overheated and died. The phone rep couldn't stop apologizing and actually credited me for 3 days of service although I was only down for 1 thanks to overnight delivery.
[Verizon HTC One (M8)] ufkal:
Back in the day I had the Incredible and the C fell out, then the H, I ended up taking the T out just to balance. Then I did it to my wife's. I am honestly surprised that this is the first thread about falling letters. Personally I think it adds a bit of character to the phone. but that's just me.

Cheers.
[Verizon HTC One (M8)] PhantomApollyon:
@OP:

I'm sure this has been said several times over already but I'm going to add to the pile. :rolleyes:

Seriously...you're a Systems Admin and this strikes you as an anomaly? If having your handset is so critical because you can't miss even ONE call, why don't you already have a spare phone in case something happens? What additional options did you expect from HTC? Honestly, you're lucky they even give you the option to do the advanced replacement w/ CC hold. There are tons of companies that don't even offer that as an option, which frankly speaking...I'd also consider normal. Additionally, what makes a CC hold somehow "not feasible" to you?
[Verizon HTC One (M8)] droidkevlar:
Ill add to this fun thread....

If this is such a joke, why are you running AOKP, which is known to have issues? Thought you cant miss 1 call? If I were your employer, you would be fired by now because clearly you make poor decisions.
[Verizon HTC One (M8)] Justintoxicated:
OP that sucks, but the hold thing is what all companies do if they even offer advanced replacement (some do not) It's just a hold on your CC not an actual charge, so I don't understand what the big deal is.
[Verizon HTC One (M8)] wtoj34:
On an entirely unrelated note since this thread has pretty much accomplished all it can, I've had some great experiences with HTC support. Not near that of my Motorola experience though. For no cost they overnighted a package to me to place my Xoom in and paid for overnight there and back. That was pleasantly surprising as I had my device back in two business days
[Verizon HTC One (M8)] schwartz.matthew.e:
Yeah go thru big red or whatever carrier you have. It will be an overnight shipment and you won't have to go thru not having a phone.
[Verizon HTC One (M8)] techmarine1992@gmail.com:
I just swapped out htc m8 phones with big red no problems whatsoever. I didn't even buy the device from them and it wasn't a problem. No cc hold no nada, they sent me a new device and i sent back the old unit in the same box.
[Verizon HTC One (M8)] sheepdemon:
I hardly think offering three different options for a repair makes the company a "joke". If they told you to take a hike then yes, that would be a joke. As is they didn't. Also it should still be fixable or replaceable from the supplier at this point, if you bought it from a retail store take it back and see if they will do a switch out.

Let me ask you this : What would you expect them to do in this situation?
[Verizon HTC One (M8)] NegativeOne13:
Dead Horse

Yes.... time to beat the dead horse again.

My question is are you still able to make phone calls? Are you still able to tweet at yo peeps? I'm sure the phone functions just fine as it is purely cosmetic. And by now I hope you've brought it into VZW or called them. HTC and VZW do exceptionally awesome at handling customer's needs... or in your case wants.
[Verizon HTC One (M8)] brandogg:
These are the most standard RMA policies you can find. What a horrible post and complete lack of understanding how businesses work. Ever had to send in an Xbox or PlayStation? Anything electronic (expensive)? An iPhone? A Samsung device? Welcome to "normal operating procedures."
[Verizon HTC One (M8)] trook:
Anyone ever heard of gorilla glue? Not a lot, just use a toothpick. I've found that you can fix pretty much anything with gorilla glue. If you lost it, make a new one out of something, doesn't matter if it's in a case. Or we could call MTV and see if Xzibit is down for a pimp my phone show! Fish tanks, all! I can't believe this thread is still open.
[Verizon HTC One (M8)] mchief298:
OP.. Where'd you go? Why do you leave us like this?!
[Verizon HTC One (M8)] NoFanboy:
What was wrong with your old one?
[Verizon HTC One (M8)] techmarine1992@gmail.com:
it was randomly rebooting on me and overheating.
[Verizon HTC One (M8)] thunderbls:
I love lamp.
[Verizon HTC One (M8)] wtoj34:
Do you really love that lamp, brick, or are you just saying that?
[Verizon HTC One (M8)] thunderbls:
I love lamp!

I also love fair rma processes like what has been offered by HTC. I understand it sucks to be without your phone that's why (if possible) you keep a spare just in case. I believe he said he bought it outright so unless he switched carriers this shouldn't be a problem. the first thought that came to me after reading the op was bricks nonsense from anchor man... Thank you Eton34 for catching the reference.
[Verizon HTC One (M8)] trill12:
Alright, OP back.

Yes, I am a SysAdmin, and I understand how OUR RMA processes work with our vendors. No, we dont do any shipping, Its an immediate swap out on site.

No, I dont have any secondary handsets, because why would I have one? Especially after buying this phone recently? After a $600 purchase, the last thing I would need is a 'backup plan'.

No, I ran AOKP for about 3 hours, and switched back to stock.

And I am 'pretentious' because I expect different options? Ive dealt with several other cellular manufacturers (Samsung, Apple, even Nokia) and the replacement process was completely different. IE, they would take my CC information and WOULDNT CHARGE ME until after a set amount of time (IE not sending the replacement back within 14 days)

edit: And FYI, if my main handset were to brick mysteriously, I pay for insurance through Asurion, so the longest I would be without a handset is < 24 hours
[Verizon HTC One (M8)] trill12:
Hilarity. I recently had an Xbox One replaced. No, they did not put a hold on my account, yet they took my information.

Also had an iPad replaced through Apple. Again, they took my information but did not put a hold on my account.

Standard RMA practices? I assume you havent dealt with a ton of these companies youre listing off.

Edit: And since I create this thread, the 'T' has also fallen out the phone.

much quality. very glue. wow. so htc.
[Verizon HTC One (M8)] brandogg:
A ton of the 4? I've dealt with Microsoft, Sony and Apple, though my "experience" with Samsung is purely anecdotal. Unless Microsoft has changed their policy you typically send them the console and wait 3-4 weeks for it (not so much with the Xbox One since they have plenty in house). SONY charges you a diagnostic fee and puts a hold (unless you send the console first), Apple will swap out on the spot if you're under warranty and make an appointment, or you send them your device, same with Samsung. I'm sure if there was a local "HTC Store" they'd probably have the same policy.

You seem to have a lot of problems with fancy electronics though.

---------- Post added at 05:12 PM ---------- Previous post was at 05:04 PM ----------

Oh, and you're full of crap. This is Microsoft's Xbox One return policy which CLEARLY STATES there is a $500 CC hold, unless you send in the console (or Kinect) first.

http://support.xbox.com/en-US/xbox-...warranty-faq#207cc56807c3417eb154025425838b82

"What are my Xbox One repair options?

You have two options for getting your Xbox One product repaired:

Standard repair: Microsoft will provide a shipping label for you to use to send your console or sensor to the service center. Once the product is repaired, we'll ship it back to you.

Advanced exchange: Microsoft will ship a replacement product to you first, and then you'll send back your non-working item. There are a few important things to note about advanced exchange:

You must provide credit card details for an advanced exchange. A hold of $500 will be placed on your credit card for an Xbox One console or $149 for a Kinect sensor.

You're responsible for sending the non-working product in within 14 days after receiving the replacement product to avoid having your credit card charged."
[Verizon HTC One (M8)] xRogerxC:
I just have to ask OP... do you do a lot of gaming on your phone? If so, the higher temp generated could have melted the adhesive holding those letters in. Just a theory.
[Verizon HTC One (M8)] trill12:
In all honesty, Ive never played a single game on my phone. All I do is tweet, check emails, read Newsstand articles and occasionally check Instagram.
[Verizon HTC One (M8)] thunderbls:
This is axactly want happens and why the letters may fall off.. I had my hotspot on with my kids ipads streaming video and I was watching some video as well.. after I turned took my case off and I could wiggle the letters a little.
[Verizon HTC One (M8)] Div033:
It would be wise to learn from your experience here. Always have a backup plan. I always do regardless of the manufacturer; things can go horribly wrong very quickly.
[Verizon HTC One (M8)] trook:
If this ever happens to me I'm running the back of my phone over the ol cheese grater, custom ish.
[Verizon HTC One (M8)] :
All H T C Letters Fell Out

My M8 has been running warm because I run cpu intensive apps and about 3 weeks into use, the glue started to melt, with all the letters loosening and falling off.

I cleaned the open lettering area and I actually prefer the engraving without the rubber filler letters. Still retains aesthetic quality and also makes the phone less slippery when operating it with one hand.
[Verizon HTC One (M8)] l7777:
You misunderstood their statement then. They don't charge the cost to you unless you don't return the device. You may see your available credit reduced and a pending charge if you check your account online but it will not become a full charge (one you would have to pay on your statement) unless you failed to return the device.
[Verizon HTC One (M8)] 85gallon:
They won't just mail you a "C" ?
[Verizon HTC One (M8)] NoFanboy:
Same has happened here.
[Verizon HTC One (M8)] zetsumeikuro:
OP is a madmin.
[Verizon HTC One (M8)] thunderbls:
I have a joke..

so Frank walks into a bar and sees another man walking around shaking everyone's hand. when the man finally get s to him he says, "hi my name is Tom and I know everyone." Frank thinks about Tom and how there is no way he could know everyone so next week he runs into Tom again at the same bar. There he is again walking around shaking everyone's hand. "Hi my name's Tom and I know everyone." So Frank walks up to Tom and says I bet you don't know president clinton... Tom says, oh no bill and I go way back. in disbelief Frank offers a round trip ticket all expenses paid to Washington dc to verify Tom knows the president. Tom accepts but reminds Frank he knows everyone and would rather not take Frank's money. Tom and Frank pull up to a secret service entrance and the guard says hey Tom how are you doing go right on in and head up to bill he's excited to see you. after waiting a few min bill clinto runs in and gives Tom a big hug and Frank is introduced. Frank and Tom fly home and Frank pays for everything as promised. a couple weeks go by and Frank decide there's no way Tom know magic Johnson so he offers the same deal and again Tom says he knows ervin they travel to California a guard allows Tom to drive through informing Tom magic is waiting. Ervin runs over to Tom gives him a hug, they catch up on life and Frank is introduced they party for the night and fly back home. Frank still doesn't believe Tom knows everyone... politics, sports... religion! there is no way Tom knows the pope. Frank runs into Tom offers the same deal of course Tom says he and pope P go way back. Frank and Tom fly to the Vatican and while waiting in a huge croud for the pope to come out onto his balcony Tom turns to Frank and says he will be right back. a few minutes goes by Frank looks up as the croud seems to be excited and here comes the pope and Tom out onto the balcony with their hands held and in the air. Tom sees Frank faint and let's the pope know he has to see if his friend is okay. Tom rushes to Frank and says I know it's hard to believe I know everyone and you have spent a lot of money on these trips let me pay for this one. Frank tells Tom no that's not it a deal is a deal... I fainted because when you came out with the pope the man next to me said.. hey who's that old guy in the robe up there with Tom?
[Verizon HTC One (M8)] Roefastford:
Honestly 99% of the people that slam htc are usually employees of samsung or have close ties to samsung. Even though I have not agreed with everything htc has done they have very good build quality phones and since making the the m8 they have stepped up to the plate as they gave us back the sd card slot which a lot of people like having an sd slot. The only complaint we could possibly have is yes the battery is not removable, but with an aluminum housing that is really not feasible removable batteries really only work if you are a cheap phone made of plastic. I gladly give up not having a removable battery to have a nice design phone made of aluminum and not made of cheap plastic with a nasty piece of linoleum glued on the back.
[Verizon HTC One (M8)] Rushing:
Don't like the m8¿ Sell your phone and be done with it. Buy a Samsung, LG or flip phone
[Verizon HTC One (M8)] xs11e:
Very good advice, everyone knows the Motorola E815 is the best phone ever made!

(Yes, I have one, no, it's not for sale, it really IS the best phone ever made! Totally obsolete but still a great phone from the days when cell phones made phone calls and nothing else!)
[Verizon HTC One (M8)] Roefastford:
Do you want to buy another ? Lol I have one or 2 in a drawer gathering dust lol. At the time it was a good phone that was why motorola made it for a couple years because it was a descent phone it actually got good reception having an external antenna think the last with the antenna. The one that replaced it was a dud.
[Verizon HTC One (M8)] jova33:
The thing I hate about the nonremovable battery is I'm a crack flasher, and sometimes I flash stuff that doesn't agree with other stuff. I've gotten into a boot loop on this phone with no way to stop it other than hooking it up to the computer and adb wait-for-device reboot recovery

Sent from your mom's smartphone
[Verizon HTC One (M8)] :
Holding both volume buttons and the power button for ten seconds is exactly the same thing as removing the battery. It'll turn off your phone regardless of what its doing. I prefer this than taking the battery out so that way I don't have to keep taking the case off