yashsingh1/xdaforums huggingface dataset:
[Xperia Z2 General] kkkok8051:
What ever fix here or fix there or replace or free, no point for those stupit mistake and cannot be accept.

Can I pay half price because the device not fully functional?

Can I free use for a month when I feel satisfied n I buy it or not I will return?

If they cannot accept it , why need us to accept they mistake. If boths bigger device brand just set up in the global market? I don't think so. They must learn for the mistake not our consumer.

It's we look like a fool?! We're consumer we had our right. We paid the high price get the smartphone not the chocolate bar. We don't want problem!

I purchased Sony product because I m look like so free go to service centre for repairs or sit infront the computer make the compliment email to sony. I won't toucher my self for this way. Why not there come over my place and sent me new device!!!!! They mistake need us reply and sent back to the service center,

my time who pay? my petrol who pay? my parking who pay? my toll fees who pay? Sony pay? My losted memory who pay?

sent from my sm-n9005 samsung
[Xperia Z2 General] Jiyeon90:
Put it in cold water and you should be ready to go for another 30 min xD

Sent from my Xperia Z1
[Xperia Z2 General] adfad666:
The camera probably wasn't to blame but a poor network connection. When you take photos and videos, your social network apps like to auto upload these things. If you have a poor connection then this will take a long time and your gsm radio will be in full use.

I had the same thing happen to me with Z1 compact, when I was taking photos and a short video in the mountains. I had full battery but it was down to 20 percent in 5 hours and it was really hot because it was trying to sync a 100mb video to Google+ on a 2G connection.
[Xperia Z2 General] kkkok8051:
Good I deal!!!! kindly help me to find out cool water when this situation.

sent from my sm-n9005 samsung
[Xperia Z2 General] kkkok8051:
So that why I mad for this. Sony Smartphone give you good features but you can't use it or when you use it the problem flow up. We buy it the features not the problem. If cannot use it why sony create it???

sent from my sm-n9005 samsung
[Xperia Z2 General] mujj:
I understand how you feel. You have a reason to be upset. I'd be p***ed of as well if I lost moments like that. But that's the risk with early adopting, there can be issues, no phone is perfect. The only option would be to wait it out for a software fix, or switch to another phone.
[Xperia Z2 General] HeartUnderBlade:
I understand that you're mad but like [MENTION=4669441]mujj[/MENTION] said, these are risks you need to take for being an early adopter. I don't know if this is an option but have you considered recording in something lower than 1080p and only recording a few minutes at a time?

Smartphones are great but no matter how great they are, I think that nobody should really be recording for long periods of time with a smartphone. If you plan on recording anything longer than a few minutes then might I suggest getting a camcorder?

Other than what other users already said, best we can do is wait until Sony fixes this problem as one of the users said it's a software problem since it's storing it in the ram. Sorry man.
[Xperia Z2 General] kkkok8051:
Yes you right no phone or people are perfect :good: but at least not the trouble maker!!! The only option you mention is need xperia Z2 fans to wait the software update to fix this problem, who can guarantee the problem can solve? Sony or me? And this is Sony camera official app not for third party (My Firmware 17.1.A.2.69). Why Sony cannot test first and release the stable new firmware for user?? Do you use Sony Ericson Satio before? is Symbian Os. Sony Ericson Xperia X1 windows Os. Is both device and Os got force close problem?? Or only Android Os got this problem? Why my Samsung Note 3 without this issue?? The technology is improving or back to the stone age?? You definitely right switch to another device!!!!!! We pay the high price to get the better thing not pay for Camera overheat and close down (This is what I pay for Sony to get this features).

http://youtu.be/JOGrXt_Rbrc

Check above the link is Sony commercial. if you're in this situation tell me what you do? Wait for Sony Update the firmware or told the Dancer wait a while I go to buy another new phone for record.
[Xperia Z2 General] adfad666:
Sony doesn't need to fix anything. You can't be angry at Sony for PEBKAC problems. The solution is

OBVIOUS

, if you have a poor connection, you disable sync with your social networks, or set it to sync only on WiFi connection. You wouldn't try to upload a video to youtube from home with a 56k dial-up modem, why would you do the same on a mobile device?

I did exactly that, I disabled sync, and the next days in the mountains I had exactly zero problems.
[Xperia Z2 General] kkkok8051:
From the start I use 4k recorder, when I feel Z2 hot so I stop it and let my device in the standby mode.(I use 4k to recode movie length 2.10 min of course 7 sheet photo I shoot but not in the same time and upload the picture at facebook) after around 10 min I feel my device cold down so I use it again for recording and photo shooting no uploading to facebook and this time I use superior auto to record and photo shooting (I check back my usage for what I recorded and shoot around 18 to 20 min. in between I had switch off a while when I don't catch any visual)

Please tell me it is normal usage?

If Smartphone cannot be so smart why call it smartphone. call it hand phone better like Nokia age.

http://www.youtube.com/watch?v=WvDIydeqOF0

watch above link what the Sony commercial need to share for us.

And thanks you so much your reply and concern this issue. I am not come to fighting and debate with other people. In this case I feel like idiot to pay the high price and get this kind the stone age technology. ( I must let you all know this is only for Sony Xperia Z2 device not mention all Sony product is not good.) and told you one more secret last year I bought the Bluetooth headset SBH52 already sent back to sony service centre twice for repair. Am I so lucky.
[Xperia Z2 General] kkkok8051:
Bro my problem is the camera overheat and close down, not the sync social network or wifi connection problem. I upload my pictures and video at facebook without any issue. What you want to share with me? I am using LTE network and my data plan it unlimited. you meaning is when I switch on the sync and data in the same time will make my camera app hot and close down?

I didn't use any cloud sync by auto upload. I use sony media to backup my photo at my sony vaio computer.

????????????????

sent from my sm-n9005 samsung
[Xperia Z2 General] avenk:
yeh ... i'm having this problem as well and it's freakin annoying sometimes. It seems to be the problem with every Z2 I've seen out there so far. Hopefully it's not a hardware issue and hopefully Sony will come out with a fix soon.
[Xperia Z2 General] natkaen:
hope they fix this problem soon. was really looking forward to z2. other phone doesn't have problem like this.
[Xperia Z2 General] Publicglutton:
This may be the answer you've been looking for...;)

Quote from xda member BoneXDA here:- http://xdaforums.com/showthread.php?t=2673226&page=17
[Xperia Z2 General] Dreadk:
I tested video recording today after I read this post.

The 4k recording stop due to overheating after 4 min.

However recording with auto mode + last more than 30 minutes and I stopped it myself.

Not sure why your phone stopped working :(
[Xperia Z2 General] kkkok8051:
Because I use 4k recorder first later use superior auto. So make the device overheating fast n shut down him self.

sent from my sm-n9005 samsung
[Xperia Z2 General] RealEvil_UK:
I flashed .69 firmware on. Still overheats at around 5 mins :(
[Xperia Z2 General] kkkok8051:
No matter what u flash aways like that.

Today sony service center feedback my problem sent me email as below:

Dear*Mr Kok,*

Thank you for contacting the Sony Xperia support centre.

With regards to your queries, you might want to try and do Update Services which will repair the software of your handphone. However, you would need to do a backup of your handphone through PC Companion first as all your data will be lost in the process of Update Services. You can download and run the application through the following website,

http://www.sonymobile.com/global-en/tools/update-service/

However, if the problem still persist, you would need to send your handphone back to your dealer as international warranty is not covered under*Sony mobile hanphones.

For the latest news, information and product support please visit*www.sonymobile.com.

To learn more on how we can support you, please visit our*XperiaTM*Care*atwww.sonymobile.com/support. For further assistance you may also contact us at*1-800-88-7666.

Please be aware that should you not respond within 5 days of this email your query will be automatically closed. Any further communications will not reach our support and a new query will need to be raised.

Kind Regards,

Fiqah

Sony Xperia*MY Customer Services

I reply to sony said you better sent someone to my house & ring my door bell and take it back your intelligence OVERHEAT smartphone. Why I need to spend my time go to your outlet center. Who did this problem to they customer? What is Sony after service? Make me trouble!!!!

In my life NO more sony smartphone. NO more!!!

sent from my sm-n9005 samsung
[Xperia Z2 General] feis:
You are such a drama queen dude, grow up. Either send it for repair, or keep crying. Your choice
[Xperia Z2 General] doministry:
4k recording is a huge thing for the OS and hardware.

No surprise it overheats, it's not a movie camera.
[Xperia Z2 General] kkkok8051:
You're my audience!!!! Thank you!!!!

sent from my sm-n9005 samsung
[Xperia Z2 General] edyboy:
They market this as The world’s best camera and camcorder in a waterproof smartphone*

http://www.sonymobile.com/global-en..._campaign=http://www.sonymobile.com/xperia-z2
[Xperia Z2 General] tridious:
I came across this issue since I got the phone a month ago, started a thread on this which many users(I am pretty sure they were not owners of z2 anyways) dismissed as normal. Tried various steps and means to no avail, its still there. I have come to the conclusion that its a hardware/software issue that cant be resolved which apparently many fanboys are willing to accept. Most pinpoint at the fact that prolonged 4k recording is inpractical and the fact that there are not many 4k display out there to output them anyway. Then my question is, why the hell then is it marketed as such?. More importantly, the issue also occur when using the camera over a period of 5-10 mins. Personally, if there is no issue when using the camera, the 4k recording issue can be passed off as just a inconvenience. However, when the selling points of your product fails so miserably, how do you expect consumers who paid a premium for a FLAGSHIP phone to feel?.

Sony's support is nothing short of disappointment, at least those in my local service centre. Till date, they have not given me a reply to my email sent a month ago, they only response when I called them back even after promising they will get back to me asap. Their remedy are a mix of rebooting, resetting, reinstalling. I brought the phone down to their service centre, clearly stating the issue. And yet, the report that I got back was "phone warm is normal". WOW. So, I gave up, I just put too much faith in Sony.

This is the thread started in sony's support forum, post 17 basically sums up my frustrations.

http://talk.sonymobile.com/t5/Xperia-Z2/xz2-high-temperature/m-p/627953#U627953

Just wanted to share my view, thanks for reading.
[Xperia Z2 General] kkkok8051:
Thx bro, so appreciate what you share.

This is what sony fool us.

But don't know why still some people defense with sony. Please wake up and see.

The world's of best overheat camera & camcorder in a waterproof stupxxphone*

sent from my sm-n9005 samsung
[Xperia Z2 General] feis:
Isnt it the best camera waterproof smartphone im the world? As far as i can tell it is. And seriously, people who have issue with camera overheating without 4k recording, you just have defective phone, send it to repair instead of crying. My z2 doeant overheat by just using camera, tried 4k recording, and managed to do 6:23 till overheat occured. So what does this tell me? It is the best camera phone, cause S5 can only record for 5minutes at a time. People here are completely clueless, its a ****ing smartphone, not world class camera, and on top of that, its waterproof, SO OFCOURSE ITS GONNA OVERHEAT. You are technologically clueless. My advice is, if you dont like the phone that much, just sell it, move on, get whatever phone you want, and then realise how wrong you were cause no other model can do it better at the moment.
[Xperia Z2 General] edyboy:
My friends notes 3 can record 4k for a long time definitely not under 10 mins. I am not sure how long because we have not seen it overheat at all during recording time
[Xperia Z2 General] Wickedfire.214:
Hmmm. You could do some survey if other users of your phone also suffer from the same issue. If not, maybe a hardware malfunction/damage. Thanks!

Sent From My Samsung Galaxy Y s5360
[Xperia Z2 General] kkkok8051:
Can I ask What your firmware version?

sent from my sm-n9005 samsung
[Xperia Z2 General] kkkok8051:
Dude if you didn't use samsung note 3 before please don't be sure what you said. My problem is camera recording after overheat n close down by it self. If the best camera in the world it won't be like that. Please wake up don't blindness to support of support with sony. We discuss the problem here not to crying. If I want to crying not face to you, I will directly go to Sony Customers service center. Maybe you lucky, you can said like that, but in this case not only me have this problem. Please check the forum first.

sent from my sm-n9005 samsung
[Xperia Z2 General] mujj:
Seriously? Before I could understand your annoyance, but now just camping out on this forum and bashing the phone is just childish. It's a phone, these things happen, get over it. If you're that annoyed with the Z2 over one feature, stay with your note 3 that you love and be done with it.
[Xperia Z2 General] cedropol:
I think in closest update Sony will set 5min limit for 4K recording, it will give them more time to fully resolve problem.

PS [MENTION=3057329]kkkok8051[/MENTION]: Unfortunately, as were said before, this thread is not a discussion anymore, it is the one your complain repeated many times. We already know well your issue, let the others leave comments, describe observations. Uh, I forgot it is your thread, you're the man.
[Xperia Z2 General] SkyS1gn:
He is right, we understand your frustration, samsung limits to 5min also... doesnt any better...

PlS OP stop *****ing any more on this phone, you just repeat the same fking thing in every one of your comments.
[Xperia Z2 General] BoneXDA:
You realize you just answered your question? No, if I can't spend 5 minutes shooting a flower or family event on an average Spring day (photo or video) - let alone a hot Summer that's coming - it's not the best camera waterproof smartphone, not by a long shot, and not for €700. Your bullish attitude calling us technical illiterates cause we expect to spend FIVE MINUTES inside the camera app without it force closing is not up to XDA standards. It's not an isolated issue but something just about anyone shooting under hotter conditions have faced, and since the camera is one of the main features according to advertisement, Sony not delivering the promised care-free experience is a room for valid criticism. The real damage in these threads is the hardcore supporters trying to ignore issues when the real help would be uniting to get rid of them sooner.
[Xperia Z2 General] feis:
You realise you just talk nonsense? If its not best waterproof cameraphone in the world, then which is better? Answer please? Sony didnt lie to you, its you who dont understand english it seems..
[Xperia Z2 General] Jackos:
Guys, relax please :)

You're both right. Let's just hope the developers will find a way not to generate so much heat during 4K recording.
[Xperia Z2 General] feis:
Im not defending sony and saying everything is top notch and please shut up. Yes, there are issues, but phone is doing everything sony has promised, and everything i expected of it. Its just that some people have way too unrealistic expectations, in the end its still a phone, not your computer and not your camera, its a smartphone.
[Xperia Z2 General] Jackos:
It's all about stupid advertising. All companies do that.
[Xperia Z2 General] BoneXDA:
Explain in plain English then why merely composing a shot to photograph a flower under the 25C Sun overheats the device in just a mere minutes cause I can't name a single other flagship device that does that. And until it does it there is a better IP certified phone for shooting photos and videos without a headache, you know which. Quit acting if there is no overheating issue when this thread proves there is with many, many users.
[Xperia Z2 General] feis:
Thats the thing, i dont have these problems, only way to overheat is by recording 4k video for extended time. You have defective phone, and it should be exchanged. And samsung S5 is not waterproof, its water resistant, therefore sony didnt lie to you, its best WATERPROOF cameraphone at this moment. So stop talking as if eveything is wrong, because thats not true.
[Xperia Z2 General] tridious:
Looks like I have stirred up a hornet's nest here. Sorry for being technologically clueless, please enlighten us with the technical details with your unrivalled technology knowledge. But I do not see whats the issue with us stating our views as consumers? bashing and *****ing about the phone? Childish? As users of a product, is it not ok to question when something is not right? If you really do not have such issue with your z2 then good for you, but many others have raised similar concerns here and in other forums, this is definitely not a isolated case. I was really going to just live with it, but experiencing what Sony support does for this, its just unfair from the consumer point of view. You might see us as naysayers and troublemakers, but try putting yourself in our shoes, on the receiving end of this annoying issue and useless technical support. If I really can to put up with samsung's plastic design and awful UI, you think I will be here making my case? I have been a keen follower of Sony products, all I want is for z2 to be what it is supposed to be, the best cam phone around. Would you think I will be wasting my time on this if I just wanted to cause trouble?

Instead of just asking us to stfu on what is a blatant issue and not something we made up, how about trying to give valuable feedbacks? If you have or have not experienced such issues and under what circumstances. I am creating a poll on the occurrence of this issue in the forum, do take part. thanks.
[Xperia Z2 General] Quantum_Sensation:
Took some time to get what u meant. I used Samsung S4 before and apparently, it has the same issue as ur sony shjt. After several photos shooting, the camera stop function and eventually, the app closed by itself.
[Xperia Z2 General] mujj:
Wow...if you had a problem with the phone, your feedback is welcome. If you had a good experience with the phone, your feedback is welcome. This is what helps other people make their decision on what phone to get, and helps to find out if there is any way to resolve issues. In this case I am not having a dig at you specifically. I'm just saying that now that we know that there is a problem, what other choice do we have other then to wait for an update, or switch to another phone.

I myself don't have the phone yet, and as everyone has put forward their opinion, it helps me and others on here make their decision a little better. You know what doesn't? Constant criticism of the same problem over and over again. This just gets tiresome, especially to those, like myself, who aren't lucky enough to get their hands on the phone yet.

Sorry for the rant, hope you understand.
[Xperia Z2 General] BoneXDA:
Google IP67 certification please before calling other ppl. clueless.
[Xperia Z2 General] feis:
*IP67 certified - dust and water resistant
[Xperia Z2 General] BoneXDA:
Google again. Clue: "IP67 wikipedia"
[Xperia Z2 General] feis:
I know what it means smartass, and my point is still valid, sony didnt lie to you, its your unrealistic expectations
[Xperia Z2 General] lee480:
If there's a Z2 user who said there's isn't an overheating issue compared to the Samsung-in-arms user who only used the Z2 for a "limited time", I'm sure you've zero authority to claim that the user is "acting". I'm sure some users experiences overheating and some don't. And I'm sure from the posts, this issue don't blanket the Z2 population.
[Xperia Z2 General] BoneXDA:
Just to make it clear: IP67 certification means protective against water up to 1m for 30 minutes, in other words, waterproof. This just show who's the technologically clueless between you and me, your wording mate. :good:

And no, 5 minutes in camera app to force close under the Sun is not acceptable for a €700 device, whether you are technologically clueless or not. So would you quit spamming the thread with useless posts? The discussion is the very overheating you admitted to have.
[Xperia Z2 General] feis:
IP 67 Enclosures*- IP rated as "dust tight" and protected against*immersion.IP 68 Enclosures*- IP rated as "dust tight" and protected against*complete, continuous submersion in water. Why should i stop writing? Are you somekind of dictator or just getting mad because im right?
[Xperia Z2 General] BoneXDA:
Because in a thread on the XDA expert forum where an actual camera issue is being discussed, "it is not an issue you technically clueless smartass who can't understand English" is not a level discussion from you, especially when it's revealed that it's you lacking some information, like IP certification. There's not gonna be another warning. Return to XDA-level discussion of this existing Z2 issue, what might cause it, how to avoid it and who to contact from Sony to make it go away, cause that's why this forum exists, a community to make things better and not to ignore issues.
[Xperia Z2 General] feis:
Haha, you are funny really. First of all thats not what i said and taken completely out of context, second i can give my opinion because it is a forum and im allowed to do it, third the point i made is completely valid and right, you attacked me and in all these messages havent prooved me wrong yet, quite hilarious. Oh and btw lacking information on ip ceritificates? Why, because you said so? I know all about certificates, and second number being lower on S5 compared to Z2 just prooves me right. You might as well keep writing here, im out, useless discussion with person who cant acknowledge different opinion based on facts. Cya
[Xperia Z2 General] SkyS1gn:
"And until it does it there is a better IP certified phone for shooting photos and videos without a headache"

You mean the S5? For 4K Its shoots 5 min... so basically the same, and i rather put a Z2 (IP58) or even my Z (IP57) into the water with the flaps than an S5 with that joke rubber sealing. An average user could easily forget about putting back the backpanel properly.