yashsingh1/xdaforums huggingface dataset:
[General Topics] mdbeukel:
tytn problems

Hello,

Have my TYTN for now 2 weeks w/o any need of soft reset or something else.

Which symptoms I have well:

Stylus very hard (I try to use only a stylus pen… had a wizard before…)

Hickups when I use the "start" menu (only with the stylus)

Tytn become some hot when used for call's (more than 30 min)

Screen problems (startup in landscape) but only when I use the beltclip holder.

It seems to be very stable in comparison with my Wizard.

No keyboard problems, backlight problems or others.

Michael.
[General Topics] taron:
No I don't have this.

Sorry, I don't know ...
[General Topics] xxnoelziexx:
Problem sending MMS from Tmobile UK

Came across this problem friday, I use tmobile as my primary datacard and recieved a MMS from my mum I set MMS connection up then installed my programs so assumed it worked.

I did a short message and picture and hit reply. I was displayed with a error about how it failed and will message will remain in the outbox. I tried again same error, i even deleted all gprs settings and mms settings and entered it all again failed. I reset the rom twice once with the vodaphone custom bits and once without. Error repeated with vodaphone extras worked without them. So there must be registry entries which stop MMS from sending on Tmobile recieving works perfect eitherway.

Problem solved.
[General Topics] Gilbert:
Hi,

Yes I know you don't see any coating to the visible eye when you look at the front camera but if you reflect some light on it in an angled way you will see that there is a coating of some sort on almost three quarter of the lens or half of the lens at least. I just want to confirm that other people's devices have the same thing as I would like to believe that my front lens is not cracked. Anyone, please help me out here.

Thanks,

Gilbert
[General Topics] pinballwizard:
Coating is complete, but it depends on how the light hits the lens. Color: purpel.
[General Topics] pinballwizard:
Re: tytn problems

Also have this landscape bug and also have the feeling it must have something to do with the beltclip. Maybe it pushes the screen or the strong magnets somehow influence the TyTN.

Great device btw, but many problems with my Parrot carkit CK3100.

pbw
[General Topics] pinballwizard:
Re: tytn problems

Apparently Gilbert already found out that the magnets trigger the screen rotation. Sorry, I skipped your posting.

Don't like the beltclip holder anyway, magnets and creditcards or the like don't go well together! I take the beltclip off when I step into my car and put it next to my wallet...

pbw
[General Topics] Gilbert:
So does this mean I have a faulty front lens? Mine is 60% coated no matter what angle the light hits it. Would the 60% coating affect the quality of a 3G video call? I cannot understand why they have poor quality control in production when we pay an arm and a leg for their bloody devices.

Regards,

Gilbert
[General Topics] jeegnesh:
Got my V1605 today first thought is that it def feels more stable then Wizard, not had to reset it once yet, even though I've been installing and playing around, I remeber my first day with the wizard must have reset 10 times.

Question though the calender plugin has options disabled, anyone know a way of enabling them, or replacing the today plugin for a better one ?
[General Topics] bri.s:
Anyone know how to get the GB£ sign on the keypad, I can only seem to find the dollar sign which is not good for me. Thanks
[General Topics] xxnoelziexx:
I have just had a spare 2nd unit delivered today by vodaphone and this is almost perfect. No screen problem nothing, doesn't get hot when speak for long periods of time but it does have a keyboard issue. The letter K is really unresonsive on my first faulty unit it was the letter O only.

There seems to be a real problem on some units for this as my best m8 had issues with the p key and space bar. I will be calling vodaphone in the morning and I will hold of for a while till some issues get ironed out. Vodaphone have been really good in replacing faulty units but it really is luck of the draw :-)
[General Topics] penyekz:
Guess what. Received my replacement handset today and 3 keys isn't responsive on the phone!! N, S, and L. Haven't really tested the screen alignment yet but this is getting annoying! i would much rather have kept my old phone rather than swap it out with this!
[General Topics] xxnoelziexx:
penyekz I feel your frustration m8.

Well Vodaphone have said they have had so many of these units back them may be sending the whole batch back and waiting for a fix from HTC. The lady I had spoke to has said they will swap again but can't guarantee you will get a fully working unit as they are not tested by Vodaphone. They have offered me another unit which will be here tomorrow, my fingers are crossed that this unit has no problems.

This unit (faulty) I have in my hand feels great though on my working unit when sliding the keyboard back down it only clicks on one side now and is feels a little loose on the left. But this new unit clicks on both sides and feels solid, Stylus comes out fairly easy.

This blasted letter K why can't you work, this has not one screen problem with or with out my AG writeshield.

Will let you lot know how this new unit is tomorrow after testing
[General Topics] xxnoelziexx:
arror keys up and down bad.

Letter U is poor.

Called vodaphone to collect unit and get my money back!

I am going to try a HTC TyTN phone not a vodaphone branded tomorrow which I pick up in london will test it out there and let you guys know how I get on. £500
[General Topics] Psychoray:
I bought a HTC TyTn 2 weeks ago and I've got the screen alignment problem too, but none of the other problems mentioned in this thread, my keyboard works excellent :)

Anyways, could it be the screen protector that's causing the alignment problem on my screen?
[General Topics] macrinus:
The same problem with screen alignment was happening with my Wizard, so I guess (hopeful guess) that this is not hardware related but a WM5 issue.

Hope they figure out soon what is causing this.

BTW, can anybody tell me where to find TyTN ROM website? Since the htc site has...mostly nothing useful.

Cheers
[General Topics] qyach:
problem with screen alignment

Try the following procedure, it might help :lol:

Start > Settings > Connections > USB to PC

Uncheck the box

Align the screen and then softreset.
[General Topics] Psychoray:
Device says it can't disable it. Trying a hard reset now.

Edit: Just did a hard reset, i can disable it now. I'll post again if anything has changed, thanks for the tip :)
[General Topics] penyekz:
My 3rd replacement unit turned out to be perfect. No dodgy keys, no screen alignment problem as yet. Camera works great. Hopefully this turns out to be the one! The above tip to disable use to pc seems to work when I tried it on my first unit. Why I swapped it I don't know.
[General Topics] Psychoray:
I've already asked for a replacement 2 days ago, but I'm afraid I'll get a TyTn with even more problems...

Btw, does disabling NDIS (unchecking the box @ usb to pc) have any cons to leaving it enabled? (Despite fixing the alignment problem :P)

I mean stuff like slower transfer rates or less functionality during syncing
[General Topics] Syphon Filter:
I've had the device since monday and the problems I am having so far are:

1) A2DP doesnt work properly. I logged a call with HTC and they are working on it apparently. I have a Jabra BT620s if thats any help to you guys.

2) Lastnight I had the screen alignment issue occur several times in the space of a couple of hours. Today its been perfect. I havnt tried the fix posted above yet as today things have been fine. I have also logged this with HTC, interesting they had heard about the fix mentioned...but i was told they have no idea why it happens or what the "fix" is. I was also told that this has been an issue on past devices, such as the Wizard and Magician.

My ROM info is as following -

Rom Ver: 1.18.255.3

Rom Date: 05/30/06

Radio Ver: 1.03.03.10

Protocol Ver: 32.34.7010.01H

ExtROM Ver: 1.18.255.105
[General Topics] Syphon Filter:
Ok, my screen went out of alignment again lastnight...it happened while I was charging the phone AND using the 3G connection for a bit of browsing/email. This may be coincidence but it when it happened the back of the phone was a bit warm, the kind of "warm" you expect a device to be when its on charge. But I am not sure if the warmth was actually due to the charging or the fact that I was using the 3G connection.

This morning, with the device cool, the alignment is better, but not back to perfect. What do you guys make of that?
[General Topics] Psychoray:
I don't have a clue Syphon :P

The alignment on my phone just got messed up again, i wasn't doing anything, it was in my pocket and nothing else. (I keep checking it every hour since yesterday)

So, if it's of any help to anyone: Plain install, just windows mobile and the extra htc stuff. The only thing i did was copy my contacts from sim last night. The usb to PC box was still checked.

I'm unchecking the usb to pc box now and i'll check if that'll solve the problem... if not, i'll send it back to the shop and get a replacement.
[General Topics] Syphon Filter:
I had the screen alignment issue this morning and have makde the setting change to the USB-PC connection. I will see how things go now.
[General Topics] Syphon Filter:
One other issue I have noticed:

I set the device to have cleartype enabled, as with the Wizard this doesnt enable cleartype in landscape mode.

So I applied the registry mod to enable cleartype in landscape mode (the same one that you would change on the Wizard).

After a soft-reset the device now has cleartype in both portrait and landscape modes.

If I now have to soft reset the device again...that registry setting will be back to normal and cleartype will be disabled in landscape mode. This is infuriating...it's as if the registry is being restored after a second soft reboot. Does anybody know how to fix this?
[General Topics] xxnoelziexx:
TyTN is in my hands now. This is a HTC Branded unit and it turned out to be perfect thanks god.

I will be using it all tonight for testing and post a bit later. I love the green theme :-)
[General Topics] Psychoray:
Wanna trade xxnoelziexx? ;)

OT: TyTn's been running for a few hours with the PC > USB box unchecked. Still no need to realign the screen. :D

Edit: Nevermind, was watching a video on my TyTn, stopped media player and the alignment messed up again... This one's going back to the shop -_-

How about you syphon?
[General Topics] Syphon Filter:
I turned the USB->PC option off too and today the screen went ever so slightly out of alignment. Realigned and its been ok since.

Not sure what the issue is. I am starting to think its a hardware problem not software or config related.
[General Topics] macrinus:
Hello,

I went to get a refund on my TyTN today. Basically because of some UMTS problems, I couldn't establish a connection with nobody and the weird thing was that after the call the network signal would always drop.

Also the issue of non-responsive keys on the keyboard sometimes showed up, although I think that it may be related to some lag.

Have you noticed how slow the file browsing is using Resco Explorer? And the battery meter with Spb Pocket Plus decreases by 10% (dunno if this was only with my ROM version).

Anyway I went to the store where I bought it to see if they had a newer version and the one they showed me had the "only click on the right side of the keyboard issue", so I went with the refund.

Hopefully HTC will start shipping some less buggy units or update the SW on the device, until then back with my phone :(

I'm not saying this is a bad unit, it isn't actually, much faster than the Wizard and has everything you might want from this kind of portable device. But unfortunately for HTC I'm guessing nobody want's to pay this much for a crippled device.

Cheers
[General Topics] xxnoelziexx:
Hows TCPMP playback on your units?

For video Files i.e avi
[General Topics] seanhuang:
Well, here's the story in Taiwan.

Screen aligment is a big problem here in Taiwan, since HTC with CHT (Chung Hwa Telecom) launched the Dopod CHT 9000 at the begining of July. After almost one month, HTC and CHT eventually admited that there is an issue on the touch screen aligment, and everyone can change to a new one in a month of your purchasing, if you got this problem.

HTC and CHT started to release a new version we called "little green spot" version at the end of July. Look at the picture and you'll know what I mean.

This problem is probably nothing to do with "USP to PC", micro SD card, softeware, keyboard, WM5, etc. It is just as simple as a hardware problem of the right side "rubber gasket" between the frame and touch screen, which is a little bit thicker and create extra pressure on the screen then make it crazy. And of course the temperature of the battery during charging would make it worse (you know the physics). HTC never gives their own story. This is what I heard from some tech guys.

And we also found devices with S/N after HT630XXXXX.... would be better. Since we believe they are the "real new ones", and S/N before that, just "rework" ones.

Hope you guys overthere understand my English, and good luck to you for hunting the "little green spot" of your own, if you would like to stick on this...what can I say....troublesome device?

This is the major thread on this, if you can read traditional Chinese:

http://www.mobile01.com/topicdetail.php?f=61&t=183716&last=1495596
[General Topics] ahlok_hk:
A video about the screen alignment problem.

http://www.youtube.com/watch?v=FQIVv4b2jOI

And be sure to check if your 3G voice call disconnects when you are moving.
[General Topics] seanhuang:
And, yeah, I am surprised that HTC still shipped the prodcut abroad by knowing there is an issue on the screen aligment, after lots of "guinea pigs" in Taiwan doing QC for them. Shame on them. :evil:
[General Topics] Syphon Filter:
Totally lame...I am going to call HTC UK today (if they are open) and see what they can do. I know for a fact they have had a few reports about this, that much they have told me. So its definitely a known issue. Not only that but the guy I spoke to told me they have had it happen on the past Wizard (though my Vario was just fine and still is) and Magician devices too! Why on earth would they screw this up yet again!

My retailer will only exchange my device if he can see the problem in action, the issue is that it's intermittent so I cant be sure that it will present itself when I take it in to show him! I think it's going to be easier and more effective for me to deal with HTC direct.

As for the keyboard only clicking up on the right hand side, I do not believe this is an issue. The same right side only click is present on my Vario. I am sure this is a design/cost cutting thing, only having the clip on one side would have been a choice.

EDIT:

Now that is interesting. I have a device which is HT628XXXXXXX.

So I clearly have a device which is "pre-fix" according to your estimate. Looks like as an early adopter in the UK I've got shafted! :cry:
[General Topics] seanhuang:
The firs bunch of "guinea pigs" in Taiwan got S/N HT624 & HT625, which might have serious aligment problem. Then HTC started to release the "little green spot" version, which has S/N HT630, for changing. As far as I know there is still no complaint from HT630 on this issue.

From the timeline, devices with S/N between HT625 and HT630 go abroad with the original problem before they can "pre-fix" them? maybe, who knows except HTC.

So...good luck..... 8)
[General Topics] Psychoray:
Thanks for the info seanhuang! :)
[General Topics] Syphon Filter:
I have just had my device replaced with an HT630 numbered one :)

I am hoping this will fix the issue and see me right!! I will keep you posted on how it goes...

Fingers crossed!!!! :)
[General Topics] chrissyboy6969:
Who replaced it the retailer or HTC mine seems fine however i am worried as mine is s\n HT628

Cheers

Chris
[General Topics] Syphon Filter:
The retailer sorted me out.
[General Topics] seanhuang:
I am not going to start a new thread for this. So I just post it here for you guys enjoy music from A2DP like me. Here is the way to improve sound quality:

HKLM/Software/Microsoft/Bluetooth/A2DP/Settings

Add new dword, Value name=BitPool; Value data=48 (Decimal)

Modify, Value name=UseJointStereo; Value data=0 (Decimal, Originally 1)

For BitPool:

Microsoft suggests the following bitpool values for optimal buffer sizes.

30 - Low audio quality

40 - Medium audio quality

48 - High audio quality

58 - Excellent audio quality

Chose one you like. I think 48 is good enough.

For UseJointStereo: use 0 instead of 1, then you got the real stereo.......

BTW, if you lost your modification after soft reset, you might try to "totally" close the reg editor you use before soft reset.

And chosing an "appropriate" A2DP headset is quite important. Some just don't work well with this device.

And, yeah, you can forget all the reg modification you have ever heard. Just these two values will do the job very well....

Good luck,

Sean
[General Topics] Syphon Filter:
My new device has a different ROM date:

Rom Ver: 1.18.255.3

Rom Date: 07/22/06

Radio Ver: 1.03.03.10

Protocol Ver: 32.34.7010.01H

ExtROM Ver: 1.18.255.106
[General Topics] fabrice1k:
I have the same problem with my brand new TyTN and it seems that we're not alone. It definitely is a ROM bug.

I already reported the problem to HTC and hope we'll have a solution within days.
[General Topics] satsuma:
Newbie to these devices but the Hermes / TyTn seems like the device that will finally switch me from Symbian to Microsoft.

The screen alignment issue has slightly alarmed me but I am looking to get a network-branded device. So I want to be able to tell if the one that arrives is likley to have screen alignment problems.

Do the network branded devices have a different serial numbering scheme to HTC?

So if I get v1605 from Vodafone, will there be S/N HT630XXXX type numbering or is theirs completely different?

Thanks in advance for any answers.
[General Topics] Syphon Filter:
that I don't know. they are all made by htc so I guess they must have some form of htc sn on them.
[General Topics] cam05:
MR seanhuang,

Could you please expand a little bit on your knowledge of the HTC Hermes + BT A2DP?

Are there any headsets that you know of for sure that work 100% well with the Hermes? That is no hissing, stopping, starting, connection issues?

If so can you please list them

Have you guys got any feedback from HTC about the BT issue? Have they indicated whether or not they will properly address it?

Thirdly, can you please expand a little bit on the specific nature of the problems you have confirmed with the Hermes + BT? Is it hissing/jumpy/connection issues?

Please continue to share as much information as you can it is very much appreciated and is very helpful believe me!

Again Thank You! :) :) :) :) :) :) :) :) :) :) :) :)
[General Topics] xxnoelziexx:
I have just had a look at my vodaphone unit which goes back on monday and it has a HT626 Serial number.

My TyTN has a HT628 serial number so there must be some truth in the claim I have just emailed HTC regarding this and I will speak to vodaphone 1st thing on Monday as If they can get me a serial number HT630+ I will take it.
[General Topics] boxer82003:
is there an issue with the ones with the 628 serial #

what are you seeing
[General Topics] chrissyboy6969:
Mine has a HT628 number and is fine so far, havent used it that much which is why i am worried, is there any specific tests i can do to see if it will develop these problems

Cheers

Chris
[General Topics] Wiz:
I had my first SN HT627XXXXX swapped due to keyboard issues, and have been using my second SN HT627XXXXX very intensively for two weeks now without any glitch whatsoever ... No keyboard issues, no alignement issues .... Very satisfied for the moment.

I wouldn't be suprised that the serial number thing turns out to be a hoax and simply an illustration of the fact that humans need to have something tangible and explainable that they can blame for the issues they experience.

My hunch is that HTC's TyTN production line was not up to quality standards just yet and that the percentage of manufacturing errors was higher than expected. If quality control decides to let these devices pass or fails to notice them this means that both A-quality and B-quality hits the market. The devices that normally should have been taken out of the process by quality control will now have to find their way back to HTC through the regular RMA/warranty process.

If one would be cynical, one could even argue that letting flawed devices pass is HTC's way to meet high market demands at the introduction of a new model. Some people would argue it's better to accept a high number of returns at first rather than present the public with long/unacceptable delivery delays straight from the day of introduction.
[General Topics] Dils:
I have 626 serial, i have had it for a week using it everyday, i dont have no screen issues or keyboard issues at all.

ROM ver: 1.20.161.3

ROM date: 06/06/06

Radio: 1.03.06.00

Protocol ver: 32.34.7010.01W
[General Topics] xxnoelziexx:
has anyone got a S/N HT630 and do they have any problems with it.

What is HTC Warranty like, Is it like Apple don't matter where you bought it from warranty is world wide or do you have to have a UK model to have it repaired in the country.
[General Topics] Syphon Filter:
I have an HT630 model (replacement for my HT628 which I had screen alignment problems with).

I have not had any problems with it so far, but have only had it a day. I will keep posting as things develop.
[General Topics] pgamble:
I have a 626 'v1605' - took delivery on 10 July from Vodafone.

It has been flawless to date apart from the oddity of it coming on in landscape mode and then switching to portrait. I believed this to be the magnets in the case but Pete and HTC support tells me that his TyTN does it and because they don't get retail units, his is not in a magnetic case.

I am worried this is a latent problem that will result int failure over the next few months.

I'd hate to end of having to accept a 'repaired' or refurbished device when the original really had the problem from new.

Perhaps we should have a poll to see which serial no people have, who the seller was and whether they have had screen issues and when they started after purchase.

Several Vodafone customers have reported these issues and so obviously have Dopod users - did all the Dopod devices fail ? if so, after how long ?

Has anyone that has had a screen issue had the device for any signficant period of time before the issue showed itself ?

It might be more useful to know how many owners have not had issues after a couple of weeks of ownership .... particularly pre 630 owners.

This sort of analysis might help avoid any myths spreading.

As I said ... right now, I'm really worried because I have a 626 - I'm expecting it to fail.

If I hear that 80% of pre 630 owners have not had issues ... then I could relax ... or those that had issues experienced them within the first 2 weeks of ownership .... that would definitely make me feel better.

How many owners have got screen protectors on ? Is there a trend that these hide the issue ?

The other thing we need to keep on top of is the stylus. There are reports of them getting loose as did the wizard and eventually falling out.

HTC are aware of this as a potential issue with the TyTN. Again ... we need to determine who uses their stylus a lot and if they are experiencing problems or not.

Cheers

Paul.