yashsingh1/xdaforums huggingface dataset:
[General Topics] Syphon Filter:
This is definitely a problem with the magnets in the case, if you hold the edge of the device against the case you can actually recreate the problem. I am sure this is because they must be using a magnet/magnetic switch to detect when the keyboard is locked fully out and thus when to switch to landscape mode.

Personally I do not believe this to be a "latent problem that will restul in failure".

I have a brando screen protector on my device and have not had any issues as a result. When I was having screen alignment problems it was with and without the protector in place.

This is just ****ty design, plain and simple. It has happened before and they have done the same again. You would think they would redesign the stylus and the retaining mechanism!

This is abundantly clear. I have phoned HTC regarding a couple of issues including the screen alignment and the A2DP system not working.

With regards to the screen alignment issue they said that they knew about it AND that they have had it on previous devices including the Wizard and the Magician. Clearly there is an issue and they have not remedied it.

With regards to the A2DP stuff the chap I spoke to used the phrase "it's a bit hit and miss", which again is just retarded, did they test this feature with any stereo headsets? I have a Jabra BT620s and it just doesnt work as it should...Jabra are hardly an obscure brand or anything.

I think its pretty unacceptable for HTC to ship a device that is a) pretty damn expensive b) so long coming with stupid little issues like this.

It is as if they have not learned a thing from the mistakes (even the minor ones) of the previous devices they have shipped. Don't get me wrong, I like the Vario and the Hermes a lot. Both are good devices...but each has some pretty silly issues that stop them from being excellent.
[General Topics] :
Here is a problem most of you could verify.

Download and install TCPMP.

Set the video driver to the ATI Decoder.

Make sure your bluetooth radio is on.

Watch the screen go crazy when you play a video.

Turn your bluetooth radio off.

Go back to TCPMP with the video driver as the ATI Decoder

Watch how the screen is perfectly fine now.

Pretty pointlesst ohave an ATI decoder chip if it only works when the bluetooth is turned off.

-James
[General Topics] julez:
Yes, I have had mine since July 18th and have had this problem just start recently, though I've since turned off the USB to PC advanced fucntionality and seems OK so far.

I also have an issue with being notified of voicemail by text message, in that I don't get any notification at all. I think others have seen this too (?). Vodafone have looked into this and have verified the message arrives at my phone. Therefore they are arranging a new unit to see if this resolves it. Will see how it goes.

Also have keyboard slide only clicking on right side and other odd intangible issues....
[General Topics] xxnoelziexx:
julez, I wish you luck there is a chance you could get a unit which is worse off, Vodaphone are good at swapping the units for another one but that is as far as it goes with them.
[General Topics] El_Mar1ach1:
I've got a xda Trion with s/n HT626XXXXXXX...it seems to has the screen alignment problem I saw in the movieclip linked here.

I hope the e-bay seller will replace my unit with a new one, but if he won't, what should I do? What do you suggest me to do?
[General Topics] Syphon Filter:
That depends on the seller, did you buy from a private seller or business that sells on ebay?
[General Topics] Mehb:
Does anybody know if Vodafone in the UK is shipping any with a range higher than HT630XXXXXX right now?
[General Topics] :
Stupid question...

where is it on my device I would see this v1605 number?

I have device information but it doesn't show anything like that.

-James
[General Topics] pinballwizard:
It's on my box, inbetween the barcodes.

pbw
[General Topics] qoo_boy:
I also use o2 trion already 1 month and it works very well without any serious problems, no align screen, no bad signal quality problem etc.

My S/N is HT 626FXXXXXX.

I also upgarded ROM to Dopod 838pro English ver.
[General Topics] Syphon Filter:
Could you please post all the ROM and Radio version numbers from the 838Pro ROM you are using please?
[General Topics] qoo_boy:
My device info are

Rom ver : 1.23.707.1

Rom date : 06/28/06

Radio ver : 1.06.00.10

Protocal ver: 32.37.7010.01H

However,

Does anyone know USB to 3.5mm adapter is available yet for Trion/Tytn?

or Can we use USB to 3.5mm adapter of Motolora V3?

Thank you.
[General Topics] xxnoelziexx:
I went to my supplier in central London and had 4 HT630 Serial numbers to test and all of them had problems.

1) Scroll wheel was indent hard to press in.

2) Screen problem after 10 minutes of use

3) keboard issues delete key and the e

4) keyboard issues u and the a an the space.

So from my experience the problem is not resolved.

I had a rom which was this the 22/07 too.

and various others which I didn't take note off

I kept my HT626 Device.
[General Topics] Wiz:
I have had a 627XXXX with keyboard problems, but my replacement 627XXXX has not shown any of the issues. Keyboard is perfect, no alignment issues, very fast 3G ......(and I use it really intensively)
[General Topics] Syphon Filter:
ok so the serial numbers theory is a load of tosh it would appear.

Looks like HTC have just dropped the ball on quality control. Pretty poor if you ask me.

I've not had the screen or k/b issues since I had my 628 swapped for a 630, but it sounds like that is just coincidence.

The A2DP is still a bit flakey but with some tweaking I have got it working.

The device isn't nippy as I initially thought. Using PIE and WMP over A2DP right now to post this and it feels a bit sluggish at times.

Also a major thing I have found is that wifi, just in the vicinity of the device and on the device itself, seriously affects the bluetooth headset connection. This is really arse! Just plain wrong...thinking about wanting a refund I think.
[General Topics] Wiz:
True, and it's ludicrous that if I want to put in some work around the house while listening to Resco Radio through my Motorola HT820 stereo headset, I am forced to connect through an UMTS connection rather than being able to connect to my home WIFI setup.
[General Topics] Syphon Filter:
I take it you have found the same thing then when using bluetooth headsets and wifi?
[General Topics] Sleuth255:
hmmm... both radios use the same frequency. In fact, bluetooth and WiFi have been known to interfer with each other. I wonder if the TyTN's two radios are stepping on each other. I'll check to see if my Wizard exhibits this same behavor when I get home.
[General Topics] Syphon Filter:
I have returned my TyTN to my retailer in central London so his technicians can have a look and see if they get the problem.

I am using my Wizard right now (not to post this though) with the stereo headset (still the Jabra BT620s) and the wifi connection. There appears to be no conflict and I can happily use both connections at the same time (albeit slowly at times). Both radio systems work quite happily at the same time on the wizard.

Check out THIS thread and specifically THIS post onwards
[General Topics] Sleuth255:
Very informative thread Syphon Filter. I'm guessing that BT and WiFI are jumping over each other's frequencies because their frequency hopping algorythms don't play well together. This is a problem that can be fixed with a ROM upgrde and there may even be registry settings to control this. I have a lot of XP with the M$ bluetooth stack so I'll take a stab at it when I get my TyTN tomorrow.
[General Topics] Syphon Filter:
Sounds like a plan. As stated in the MoDaCo thread my device is with my retailer. I am hoping they will have me sorted out one way or the other come Friday/Saturday.

It is highly annoying, I think HTC had more than enough time to get this right and if they didnt they really should have taken longer, the number of people having problems is very high and a lot of us are early adopters and have bought devices without contracts at great expense.

To say "here you go, its ok, but a lot of features may not work out of the box or the device may be defective" is just unacceptable. I understadn that it is difficult and there will always be problems...but I think some of the issues we are seeing are just stupid things that should have been tested for. Obviously manufacturing defects are inevitable. Maybe I am just upset that my personal holy grail of devices (for the time being) has had some problems...it's probably just that thinking about it :oops:
[General Topics] Sleuth255:
sigh.... isn't that the truth. Yet the mantra is repeated back almost as far as there were PDAs. It's almost like when they reached a certain level of complexity, this started happening. My last "bug-free-out-of-the-box" handheld was a Palm M505.

After that, I don't remember ever being first implementor on a new device and not having these types of issues. The theory is that device cycle times are so short and profit margins so thin that there's no way to do full regression testing before the competition beats you to market. Who knows.... maybe that's just an excuse.

btw: A2DP w/WiFi has no issues on my 8125 either. I used Shoutcast to test with TCPMP and my iPAQ headset. There were'nt any real dropouts using full 128K streams.
[General Topics] :
I no longer want my TyTN because of these issues. The screen alignment issue has made my device unusable.

I want just a simple phone now, that actually just works. I loved my treo because I could use it with one hand but it to was unreliable, not waking up, missing calls and texts etc...

I'll be executing a dispute through my credit card provider because of the shady support given to us American customers who bought this device as an import.

-James
[General Topics] Osir1s:
Well I hope im not about to join your ranks

my TyTN from US arrived today, was happy to see it was a HT630F etc, but im nervously awaiting a fully charged battery now to test it. but

1. The reflection off the LCD of this thing is like looking into a funhouse mirror, very odd.

2. Theres something covering my VideoCam lens, about 50% of the lens is covered with something, I know other users have reported this so.

Fingers crossed.
[General Topics] dcleland:
Mine arrived yesterday (you can imagine how I felt when I discovered this thread the morning it arrived). I will certainly be watching the screen issue. I know the wizards also suffered from this issue from time to time.

touch wood, and I know it is early days the tytn is a very nice pda, i just hope mine has escaped the flaws.... (review at www.toppocket.net/blog)

could it be friday afternoon units ?

David
[General Topics] Osir1s:
I wish there was some way you could test the device to know if its going to be defective or not, I dont particularly want to wait a few days before it kicks in if at all.
[General Topics] dcleland:
I would think statistically there are more good devices than bad ? just make sure you buy from a retailer with an easy return policy.

David
[General Topics] Osir1s:
Well given that none of these devices are available in Oz, no matter who I buy from was going to leave me without a phone for quite some time if the device is faulty.

and yes you would hope statistically that there are more good devices than bad, most of the ppl at the Howard Forums seem quite happy with their HTCs so hopefully it twas localised and maybe QC picked up as the more units were produced.

Still I cant find any problems with the device, and the case, just spent a while using the case, and the device never went into landscape mode or anything.
[General Topics] pof:
There's a page on the Hermes wiki regarding screen alignment and keyboard issues discussed in this post:

http://wiki.xda-developers.com/index.php?pagename=Hermes_Problems

You can edit it and enter any conclutions, solutions, other problems or valuable information you wish to share with others. Thanks!
[General Topics] Osir1s:
Hey can anyone with problems or without answer this question about their LCD refraction for me:

When you look at the LCD on your Hermes (TyTN, V1605, Trion) is it a clear reflection or is it somewhat strangely distorted (no jokes).

I believe Syphon Filter first mentioned this issue, when its turned on the screen looks perfect so im not quite sure how this relates to anything ive only ever seen a direct clear reflection in a LCD and this is pretty trippy.

Cheers.
[General Topics] Syphon Filter:
The issue I was seeing was to do with the screen alignment.

The distorted reflection you are referring to is caused by the overlay that forms the touchscreen. That is nothing to worry about. If you imagine the glass of an LCD, the touch screen is another layer over the top. It has to be flexible so that it picks up the "touches". This is why the reflections look funny.

Touch screen Overlay: ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

LCD Glass: -------------------------------------------------------

The glass is smooth but the overlay, due to the flexible nature of the material will be uneven. Hence the funky refelctions. I do not think this is an issue.

People talking about the camera lens having something on it:

The lens is coated, depending on how you look at it and the angle at which the light hits it you may think only part of it has "something" (ie the coating) on it...this is not true the whole lens will be coated and you will see that if you can get the light to hit it just right.
[General Topics] Osir1s:
Thanks for the reply Syphon Filter, you know your stuff when it comes to these issues,

I know yours was in regard to a miss-aligned screen, I am just nervous maybe mine will go on the fritz, because how you described the make up of a touch screen makes sense, however I can get a pretty distortion free reflection from my 6828, yet as I mentioned a quite distorted reflection from the TyTN ive just never come across or payed attention to it before, I guess.

Cheers.
[General Topics] TheLostSwede:
So, let me ask something then, I've just had an SPV M3100 delivered from Orange in the UK, the serial number is HT621FXXXXXX.

Does that make any kind of sense?

It doesn't appear to have any screen alignment issues, but it doesn't always want to switch on the screen when you press the power button and several keys on the keyboard are unresponsive. It also seem to lock up at times, especially when you're using IE.

ROM version 1.23.61.2

ROM date 06/29/06

I guess there are several version around...
[General Topics] Syphon Filter:
I guess it does make sense.

The base device will have been made my HTC, then either they made the cases and colour schemes to make it into an M3100. This would have taken time. All the HTC TyTN models I have seen are LATER in the serial numbering.

But that does make sense because the Orange branding will have taken some time to do. I dont think I am making much sense...what I am trying to say is that the early batches of Hermes devices were sent off to be rebranded. So say the HT620-HT625 for example.

The later ones say HT626 onwards were made into TyTNs

Sounds feasible no?
[General Topics] TheLostSwede:
Ok, sticker inside says HERM100

FCC ID is NM8HERM100

Serial number as I said earlier is HT621Fxxxxxx

It's branded HTC Innocation inside as well

Operator version is 14.123.1.612

ROM version 1.23.61.2

ROM date 06/29/06

Radio version 1.06.00.00

Protocol version 32.37.7010.01H

That's it...

Oh, one more thing, at least the one I have is not locked to Orange as I stuck a Vodafone sim it an it worked, but it's not a retail version so this might be different to the ones you can buy.
[General Topics] k9:
Screen alignment problem in HT626

Hi there.

Unlike what is told on the XDADEveloperWiki, I'm a HT626 owner and I do have the screen alignment problem too.

I'm trying the "USB to PC link" solution. For now, it's working fine...

Cheers,
[General Topics] pof:
Re: Screen alignment problem in HT626

Can you update the wiki to reflect this information?

Can you explain the "USB to PC link" on the wiki too? If it's useful for you, can be useful for others and they don't have to pass through the hassle of reading all the forum posts.

Thanks!
[General Topics] Syphon Filter:
I want my TyTN back :cry:

Still no word from my retailer. Will call again later today to see how they are doing with my device. Going to take my BT620s in with me too so I can show them the problem if need be!
[General Topics] k9:
Re: Screen alignment problem in HT626

Pof,

I've checked and Wiki is already updated. The "USB to PC link" method is the one refered in the wiki too (there is a link for the "TyTN:Temporary Method to deal with LCD Alignment Problem" post). That's why i didn't go on further details.

Hope this helps :)
[General Topics] Syphon Filter:
Due to the (growing) list of problems and the A2DP issues I have been having I was granted a refund by my retailer today.

I think I will wait for now and see how the device matures, either through ROM updates or other means...
[General Topics] lionoche:
Does someone experiment problem with umts inside a building. I have full power outside and behind a single window, about 2 meters distance, I do not have any bar left for the UMTS network.

I tried several different places but it is always the seem. The internal UMTS receiver doesn't seem to be powerful enough.

Thanks for any reply.
[General Topics] Syphon Filter:
Was this in the same building? Depending on the construction of the building it could be blocking the signal badly.
[General Topics] lionoche:
It wasn't in the same building. And whenever I go outside, I do not have the problem anymore.

I am mainly wondering because of this thread.

For me the problem appears whether the signal is weak or not...

http://forum.mypdacafe.com/viewtopic.php?t=10308&start=15

"It has been reported that the UMTS (3G) reception of the MDA Vario II (HTC Hermes) is not strong enough. As reported in the German CONNECT magazine, they had problems connecting to UMTS networks, especially in areas where the signal was weak.

Let's hope that this problem can be fixed with a simple software update, otherwise this could spell trouble for HTC. The problem should be the same across the board for the other brand names of the Hermes.

I hope Dopod is aware of this issue and get it solved before launching their model in Malaysia or anywhere else. "
[General Topics] xxnoelziexx:
I have returned all my units to my suppliers and vodaphone for complete refund. Will purchase a unit in a few months when all problems are solved well fingers crossed.

I just got an email from expansys regarding my P990 preorder that it will be shipped today so can't wait to get my hand on my new toy.

P900 here I come I am sure it will be fine to use this till I get a new WM5 phone TyTN with no problems.
[General Topics] bateau:
Hi folks, I am new to the forum and to the world of pda phones. Just fetched my TyTN at the post office today.

I'm wondering, just how bad should the responsiveness of the keys be to be considered an issue? I've tried typing a bit and most of the keys respond when I press them just enough to get the "click", but on a few of them(t, p, space and maybe a couple more) I have to press just slightly harder. Was this the case for anyone on here who returned it, or was the responsiveness much worse than that? Of course this is all pretty individual, but if anyone has an opinion on it to share, please do. :)
[General Topics] eva_d:
i've had same problem while playing with VPA compact III / v1605, which is TyTN in Vodafone UK branding. what are first five characters of serial number in you TyTN? in the one, which i was playing with, it was HT626.
[General Topics] bateau:
Mine is HT631, so I suppose it's a pretty recent one?

No screen alignment problems yet though, but I've only used it for maybe two hours so far.
[General Topics] eva_d:
huh, looks like keyboard issue is independent of device's S/N. :((
[General Topics] bateau:
Well there's a slight difference but it's not like I have to press these keys extremely hard. Just a little bit more pressure than what it takes to get the key to "click". I'm just wondering, is this reason enough to get it replaced?
[General Topics] eva_d:
i know what you mean, because i've noticed exactly same thing with v1605... i've played with it for about an hour in Vodafone shop.
[General Topics] sdam:
Guys?

The issue with the stylus?

Well, I do use heavily the stylus -and it happened.

Now, although it sits very well inside its place, when pulling it out, or pushing it in, there's not much friction... with serious danger of it becoming loose & lost.

Any ideas? Or is it only replacement that could repair it? (I'd hate to have to build everything from scratch).

-Sotiris.
[General Topics] boxer82003:
question about the screen alignment issue

are you using or have opera installed ?
[General Topics] liquido:
keyboard backlight

hello!

to have backlight directly when you slide out, disable the "light's of in x minutes" option in battery mode.

then always is the backlight on if you slide out and the option for the light indikator is equal then.

greetings

karl
[General Topics] fekson:
alignment issues

I have the alignment issues on Vario II (HT632), just called T-Mobile for replcaement. They acted as they don't know about the problem aldough wiki reported that some people already have experienced the problem with Vario II HT632 series.

Does anyone know how to actualy reproduce the problem?

This is the description of what I sent to T-Mobile:

Dear Sir Madam,

Description of the problem

After using Vario II the screen loses alignment 1cm to the left.

It seems to start when the slide out keyboard is used. It misaligns about 2-3 mm to the left; however the final 1 cm misalignment happens randomly.

The problem might not appear for a whole day and there is no apparent pattern to reproduce the issue.

History of the problem:

26/Aug/2006 the alignment issue happened once but I ignored it thinking it is a glitch. I had to realign the screen to make Vario II usable.

27/Aug/2006 Did not happen

28/Aug/2006 The alignment issue happened twice, this time I knew it was a problem. I had to realign the screen to make Vario II usable.

29/Aug/2006 The alignment issue happened more than 4 times and every time I had to realign the screen to make Vario II usable. I did a hard reset (press 2 soft keys plus reset as per instructions). Happened again once after hard reset was done.
[General Topics] toshers:
does anyone know if the v1605 has the abiltity to access vodafone 'live'

i had v1605 for 5 days in that time no one at vodafone business stores or the call centres knew wether the phone could access vodfone live they tried various settings. 2 operators said the phone does not support vodafone live while another 2 said if the phone has gprs then it should support vodafone live.

IF someone could tell me for definite if the phone supports vodafone live and how i can access it that would be great.
[General Topics] toshers:
sorry for the repeat
[General Topics] taron:
If it's working like in France, you won't be able to access it.

Vodafone is using UserAgent to allow specific browser to access to vodafone live. And PocketIE is not supported.

This is really stupid, I know ...
[General Topics] xvanwaart:
G*****n I really need my Vario II and now I'm having screen alignment issues... Being an medical intern I really have no time at all to return it to the T-Mobile Shop. Worst of all, it's an HT634 so who is going to promise me the replacement model is going to be ok? Must be one of those days...