yashsingh1/xdaforums huggingface dataset:
[Xperia Z2 General] insom:
Thanks for the info.May i ask,did you add to form your ex phone number or your new payg number?
[Xperia Z2 General] bombdog:
Speaker Offer Three

I filled in the form and got the notice saying that my speaker would be delivered soon. They haven't contacted me as to where to send it mind you. Anyone received an email from Sony/Three yet about this speaker? :confused:
[Xperia Z2 General] BanziBaby:
Just been on the phone to 3, explained the issue with the gap on the bottom left & the over heating to the tech dept, was then transferred to another dept & explained it again & they said they would need to speak to tech dept to get a tech ref no, explained to them that I already spoke to them & it was tech dept that transferred me, was then put back through to tech dept & explained issues again, the lady asked what device it was so I told her, she then went quiet for about 30 secs & then hung up.

Called back again & explained everything again & was told that a replacement would be delivered on the 16th May due to warehouse not having any stock but the local 3 shop has loads of stock.

The heating issue didn't really bother me untill I put in my 32gb Samsung SD card & the heat was causing issues with that.

Not a very good introduction to 3 customer supoort
[Xperia Z2 General] karlywarly:
Hi BanziBaby,

The 3 website states that they have the phones in stock as that is why I purchased one over the weekend with an estimated delivery date of tomorrow.

Maybe you are being fobbed off?

I agree that 3's customer service is crap as I have had to deal with them in the past and they really are terrible.
[Xperia Z2 General] BanziBaby:
[MENTION=5176927]karlywarly[/MENTION] I called them back & mentioned to them the website has stock & so do the shops & they all get stock from the same warehouses (also sent email through the 3 website) & they are still saying on the phone that they will get more stock on 14th-15th May & it should be delivered on the 16th May.

I used to work in customer service call centre & one thing that really wound me up was agents hanging up on customers for no reason at all, the agent I spoke to on the 2nd call said the lady tech agent said I went quiet & she then released the call, she asked me what device I had & then she went quiet, I thought she was checking the computer & was waiting on her, I was also coughing & clearing my throat while waiting on her so I wasn't exactly being quiet.

I didn't notice the gap due the crappy energy saving light bulbs I have, it was a mate that was checking the phone out as he was thinking about getting one & was looking to see if there was any gap issues & he noticed a bit of tobacco stuck in the gap.

Anyway with a bit of luck the new replacement will be from second batch that hopefully fixes the issues.
[Xperia Z2 General] sdfgsteve:
I used the new PAYG one. I'm not sure what kind of comparison they can do though - there are no details linked to that IMEI and phone number about who I am. So I guess as long as the IMEI matches one that Sony shipped to Three, it wouldn't matter.

BUT, given that it would take a couple of weeks, and given they say 'whilst stocks last', and despite the fact it says you can contact them if you don't get it in a couple of weeks, I just didn't want to risk it.

Did it not ask you to put your address in the form? I know it did with me. I haven't got an email or text or anything about it yet, perhaps nearer the time?
[Xperia Z2 General] MLAM:
Amazon have now updated their website indicating a release date of the 13th May, I'm guessing this is a general release date but I don't know if any people have pre ordered will get it before then but going on the 8th May cut off for the £50 voucher it implies something about the 9th May which falls in line with Clove.

On a side note Tesco Direct indicate they have stock of the Z2 sim free also at £549.99 but you do get Clubcard points!
[Xperia Z2 General] PiskopatYazar:
When you fill your form you are writing down your address anyway :) Did you not do that?

Just did mine says if we dont contact you in 5 working days expect your speaker in 2 weeks.

---------- Post added at 08:08 PM ---------- Previous post was at 08:07 PM ----------

I entered my current number will see what will happen.
[Xperia Z2 General] insom:
I put my old number,hopefully it's not gonna be a problem.
[Xperia Z2 General] corallus:
I think with these claim forms it has to be the number associated with the purchase of the z2
[Xperia Z2 General] insom:
I filled up again with new number and accepted.Hopefully it'll go true.
[Xperia Z2 General] PiskopatYazar:
If I get a message from them saying its not accepted I will try with my new number.
[Xperia Z2 General] bombdog:
Haha :) Yes I did, but I assumed I would have to put my billing address in and not my delivery address (which is my work address), but I suppose when I am contacted by the delivery company I can change the delivery address at that point.
[Xperia Z2 General] 1iam5mith:
Is the bootloader unlockable on the O2 models?
[Xperia Z2 General] PiskopatYazar:
You can unlock it after 14 days. That's what O2 member said when I was asking her.
[Xperia Z2 General] 1iam5mith:
Sounds like maybe she meant network unlocking... I mean the boot loader...
[Xperia Z2 General] nintendolinky:
No its not :(
[Xperia Z2 General] dodo1515:
Handtec and clove

Do you guys think that new batches from handtec and clove are issues free?l'm scared when l read all these hardwares issues regarding the Z2

:(

-gaps issues

-camera overheating(even when taking photos)

-touch screen issues(double tap wake up)

-very low calling volume

-dead pixel

really hope that these new batches have no issues...:confused:
[Xperia Z2 General] kersey:
I got mine from Phones 4 U on release day of 1st May which is when I believe Sony started shipping theirs from their website so I am assuming mine is from the 'second batch'.

-Slight gap issues (and i mean very slight, if I wasn't aware and looking for the issue I wouldn't know it was there)

-No overheating with normal photos

-Double tap to wake up works fine but isn't always consistant (no big problem though)

-Call volume is excellent, I have mine at the lowest volume and it is more than enough for most senarios

-No dead pixels, excellent screen (just don't apply the provided screen protector - it's got a matte finish and makes the screen look dull and shows up the screen matrix too much)

I'd also like to add that my custom ring tones and notfication volumes are very good as is the stereo speaker output when watching movies.
[Xperia Z2 General] mashed_ash:
EE tethering on Three z2

hi,

i got a three z2 yesterday and put in my EE sim.

Data (4g) works fine but tethering doesnt!

I can set up a hotspot and my other devices can connect but there is internet doesnt work.

Has anyone else experienced this?
[Xperia Z2 General] edge3uk:
Have you tried downloading internet settings? Ive tethered on my three phone, im actually on three tho :)
[Xperia Z2 General] mashed_ash:
yeah i did download the internet settings and chose EE as the network provider. As i said internet on the phone itself works perfectly.. its tethering that doesnt work even though the phone tells me that tethering is active and my other devices can connect... its just that other devices cant connect to the internet even though they get an IP address.

I'll try with the PAYG three sim and see if that works...
[Xperia Z2 General] feis:
Seen 0 issues with dead pixel, calling volume is above average, no touchscreen issues, double tap is software issue, camera overheat you either live with it or not, 5mins of 4k is enough for me, and yeah some unlucky ones have very minor gaps which doesnt affect waterproof, but you can always just exchange handset, its not like every second one has those issues
[Xperia Z2 General] mashed_ash:
Just tried with the three sim and tethering works fine... so there is something blocking tethering on other networks.....

hmm i now seriously regret getting this phone on Three... I should have waited for my amazon order.
[Xperia Z2 General] edge3uk:
It might be something three have done to their firmware. Is there a tethering app you can try? Or flash the stock European firmware?
[Xperia Z2 General] mashed_ash:
Yeah - i'll try that tonight.

Has anyone got the three firmware file floating around incase i need to revert back? or is it easy for me to extract myself?

Thanks for your help!
[Xperia Z2 General] themrmotivator:
I'm with three and it works fine for me.

Sent from my D6503 using Xparent BlueTapatalk 2
[Xperia Z2 General] corallus:
I have 2 dead pixels, once I get my promotional tablet confirmation come through its getting dealt with.
[Xperia Z2 General] karlywarly:
I have just received my Z2 today and so far it's fantastic, I have come from an iPhone 4s and someone mentioned on the forum somewhere about an app to show the little red notifications for apps like the iphone has.

Does anyone know what it's called? :)
[Xperia Z2 General] Funk2641:
...anything from Handtec?
[Xperia Z2 General] eve7:
Does anyone know if Clove are shipping on Friday or if people will get there order on Friday?
[Xperia Z2 General] napkun:
On their blog they stated that they would recieve stock on the 8th and start shipping units out on the 9th. Delivery will depend on where you're located
[Xperia Z2 General] Why So Serious?:
I've seen a lot of people ask about the stock Three Firmware in case they need to flash back to it... If you're currently on Three's firmware it is really easy to make your own ftf to have as a backup.

It involves 'repairing' your current firmware using Sony's PC Companion or SUS (this downloads the firmware to your PC) and then converting it into an ftf file using flashtool. There are guides here on XDA in the older Xperia forums, or searching 'how to create an ftf' on Google will give you results.

I almost bought the Z2 from Three today but the display unit in store had the screen gap issue so I'm going to wait a couple of weeks for newer batches to come in.

Edit: Can anyone tell me what comes in the box when bought from a Three Store?
[Xperia Z2 General] karlywarly:
Noise cancelling headset, USB OTG cable, screen protector, USB charging cable and charger.
[Xperia Z2 General] ste1164:
Got my 3 device today and no issues so far :) I haven't bothered with 4K recording though. Nice phone but I feel the M8 is better personally.
[Xperia Z2 General] sdfgsteve:
This is what I found as well. And with the case that I bought off Amazon, the lip hides the gap anyway. (On a side note, buggering hard to find decent cases with a hole for the magnetic charger!)

I didn't realise the screen protector was matte - I loathe and detest shiny screens, so I ordered H9 matte screen protectors! From what I've heard, the included one is a bit crap anyway, so I'm not too bothered, it's just interesting to find a manufacturer that includes matte heh.

Also, for everyone else buying the UK - remember the Sale of Goods Act means that if you notice -any- defect in the first 6 months of purchase, it is considered a manufacturing defect, and you go to the RETAILER who must either repair, replace or refund it. So rest easy, it's covered by law, even if they say it's a 14 day return policy or any of that rubbish, it's the 'does not impact your legal rights' bit that makes it 6 months ;) Check out the Consumer Direct website (if it still exists) for more details.
[Xperia Z2 General] mashed_ash:
Ok so flashing the firmware to the generic UK one has done the trick... I can now tether on EE!!

The only thing is i forgot to extract a three firmware so i'll be stuck if i need to return the phone.

has someone already extracted one?
[Xperia Z2 General] mujj:
Getting my Z2 delivered from O2 tomorrow :D What a wait its been. Hope it doesn't have defects
[Xperia Z2 General] Lawrence1m:
Would this mean I could go to Phones 4 U and they will repair the slight gap in the top right corner that I've noticed a lot of people including my self have on their devices?
[Xperia Z2 General] ddasher:
Well tomorrow is shipping day for all those who have been waiting patiently for Clove's stock to arrive (not Clove's fault of course, entirley Sony's). For peace of mind I have just added the pre delivery technical check which includes a physical check of the phone, check of the screen (including dead pixels) and check of for Wi-fi and bluetooth performance etc. The delivery is by courier for next working day so hopefully it will arrive Monday. Let the tracking emails begin.
[Xperia Z2 General] kbadone:
I added that service as well! I requested from them to make sure there are no gaps and defect in the screen
[Xperia Z2 General] invincible99:
I also looked at the "pre-delivery technical check" but as I am in the UK i decided not to as it says...

"We will endeavour to test and ship the device as quickly as possible but devices which require this service may be subject to a 24 hour delay in shipping."

It looks as if the recent builds have ironed out some of the earlier defects so hopefully Clove's batch should be good.

Nice for peace of mind though.
[Xperia Z2 General] marcoveli:
Dispathed

Mine just dispatched today from clove thank GOD finally
[Xperia Z2 General] kbadone:
Really! thats good news, hopefully mine get shipped out tomorrow then :good:
[Xperia Z2 General] prazvt:
Mine's been shipped as well from Clove (I'm in the U.S.). About damn time!!

---------- Post added at 06:35 AM ---------- Previous post was at 06:34 AM ----------

I hope Clove's batch is good too; wasn't thrilled about the 'gap' issue on the early builds.
[Xperia Z2 General] kbadone:
Mine just got dispatched from Clove! When the hell did they do the pre-shipping inspection, unless they received their stock yesterday!:confused:
[Xperia Z2 General] 2sheds:
Just got word from Handtec that my Z2 is on it's way.
[Xperia Z2 General] cholepuree1:
My handtec order is on its way too! It's can't get to the US fast enough! Lol
[Xperia Z2 General] SaintyUK:
By any chance have both of you gone for the white version? Handtec show that as in stock :)
[Xperia Z2 General] jake460:
Clove order despatched.......... Sweet :)

Sent from my Nexus 7
[Xperia Z2 General] Funk2641:
handtec just shipped my order as well. I pre-ordered waaaay back in Feb, I'm assuming the speaker comes with the phone?
[Xperia Z2 General] cholepuree1:
I went for the black one.
[Xperia Z2 General] SaintyUK:
Okay thanks. Hope mine is dispatched soon - although I only ordered on Tuesday!
[Xperia Z2 General] invincible99:
Just heard from Clove that they have exhausted their stock of Black Z2. Apparently they have White in stock and I have the option to swap.

I have decided to wait for the Black which is due in on 13/14th May. It will be delivered with the free speaker etc

At least they kept me updated and gave me the choice.
[Xperia Z2 General] MLAM:
Amazon state tomorrow as release date yet my pre order from April won't ship until Monday for Tuesday delivery (Expedited)
[Xperia Z2 General] ddasher:
Great news I was on the phone to them this morning and asked if the stock had actually arrived and they were rather coy about it :)
[Xperia Z2 General] eve7:
I got the same email from Clove. Doesn't the white one stain though?
[Xperia Z2 General] jake460:
Not if you use a protective case.

Sent from my Nexus 7
[Xperia Z2 General] eve7:
I only plan to use a pull tab pouch.
[Xperia Z2 General] feis:
I spend a lot of time in a construction site, so not exactly a clean environment, after two weeks no staining or anything on my white z2
[Xperia Z2 General] mujj:
Was gonna get mine today, but O2 and DPD messed up delivery :( But received a text confirming tomorrow :D Fingers crossed...
[Xperia Z2 General] eve7:
Really, that's brilliant. I originally wanted the white but Erica's video on you tube put me off.

I think it put everyone off.
[Xperia Z2 General] Strangeland16:
I work in a dirty retail warehouse and had my phone for two weeks and have the white and no staining issues with mine chuffed i chose white
[Xperia Z2 General] JMonkeYJ:
I ordered sort of late-ish (April 16) and Handtec has sent my black Z2 out! It's supposed to get to me in the US tomorrow morning...wow!
[Xperia Z2 General] kbadone:
Did they ship it out using FedEx or DHL?
[Xperia Z2 General] JMonkeYJ:
FedEx
[Xperia Z2 General] ddasher:
I ordered from Clove on March 12th but have also received the email that stock has run out and my phone will be sent on 13th or 14th. I'm interested in order and shipping data points. Has anyone who ordered from Clove after March 12th had notification that their phone is shipping today.
[Xperia Z2 General] eve7:
Are you going to wait or order the white?
[Xperia Z2 General] Kamran9558:
This is not good, Sony is literally forcing their potential customers to buy HTC or samsung. I will only hold myself for this week and then I will take the plunge.
[Xperia Z2 General] numskull:
lol no sony arent forcing anyone to buy anything, peoples own impatience is whats making them buy different phones. I just emailed phones4u, im clearly not getting it the day i was told (today) and have heard nothing from them since ordering.... not good, i cant wait up for deliveries that may or may not turn up... i work nights
[Xperia Z2 General] Chad_Petree:
I think HTC really delivered, yes their phone leaked like crazy but two weeks after the announcement is on pretty much every single store ,while Sony is facing a lot of issues, I'm a terribly impatient person, but I'm not gonna buy a galaxy s5 or a M8 to end the wait, awful battery life aside my nexus 5 is a great phone .

Sony is not delivering, they effed up the launch of the ps4 too, I think its been 5 months since it launched and you cannot find it in physical stores here in Berlin [emoji43]

Gesendet von meinem Nexus 5 mit Tapatalk
[Xperia Z2 General] ericjennings:
Mine is pre-ordered from Sony. Just spoken to them and was told that the phone will be sent out "this week" - pressed for a definite date but they wouldn't give one
[Xperia Z2 General] KevinB88:
Have you been in Sony store potsdamer platz? Today only in Sony store, official release at Thursday 17th.

Gesendet von meinem GT-I9305 mit Tapatalk
[Xperia Z2 General] Chad_Petree:
No, I haven't been ,I'm gonna around 3 pm today but even I'd they have it, I'm not gonna buy it, they're asking 680 euros for it, I preordered it on amazon.de for 600 euros , I'm hoping they will ship them by Thursday [emoji205]

I'll let you know what I find it out in Sony center

Gesendet von meinem Nexus 5 mit Tapatalk
[Xperia Z2 General] shotgunfool:
£42.99

Also see phones4u page -

http://www.phones4u.co.uk/sony/xperia/z2/black

Expected Delivery Date - 17/04
[Xperia Z2 General] waynekirby:
Yeah, I ordered mine with 3UK and they said 15th initially. But when I called them Friday they said it would be arriving on the 1st of May, I also asked him whether the phone would come factory unlocked (to unlock BL). The rep said yes, and he were fine with me simply returning it if it comes sim locked

So now I have to play the waiting game...
[Xperia Z2 General] numskull:
man they need t get there act together, that said 22nd a few hours ago, just used the live chat thingy on there site and got told they dont actually have any handsets at there warehouses, they wont be shipping any this week pre-ordered or otherwise and that sony themselves arent releasing it to retailers until saturday...... then i see they changed there minds again, also got told the guy couldnt sweeten my deal but apparently im now a higher priority to recieve one lol
[Xperia Z2 General] daveaspy:
I just spoke to them and got the same response - however I think their system might not show up as in stock if there are only enough for pre-orders? The guy I spoke to didnt even look at my order, just looked at his stock checker and said none in :(
[Xperia Z2 General] Chad_Petree:
So I went to Sony Store in Berlin and got to play with the phone, they only had one in display (bummer), wow I don't know what sony did but it feels a lot more comfortable than the Z1, it doesn't feel as blocky , it feels lighter too which is crazy because no person could tell the difference between 7 grams , but in all fairness my Nexus 5 its still more comfortable and smaller! The Z2 is 30% bigger I would say , the bottom bezel is smaller than the HTC One M8 ;) , and the side bezels are noticeably smaller (compared to the Z1) but the top bezel is still too big.

The screen looks great, I was afraid it would be oversaturated like amoled, but it isn't , forgot to ask how much (I figured 680 eur, like it states on sony's website) , I was pleasantly surprised, can't wait for the actual release on thursday :fingers-crossed:
[Xperia Z2 General] arian009:
The Carphone warehouse twitter is filled with tons of tweets saying preorders are now being processed for delivery this week. Let's face of something was up, they wouldn't advertise such a thing because if this was true, they would just getting themselves into a lot of mess with people getting angry, demanding compensation.
[Xperia Z2 General] dwoodwar:
Just spoke with EE and all they could tell me is that they are waiting for Sony to launch the phone and to call and check again next week
[Xperia Z2 General] kersey:
Have just noticed the pre order price on Amazon UK is now down to £543.75 with a £50 voucher plus the noise cancelling headphones. As its looking that it will be May until it gets released I think I'll go for that now and cancel all other orders, at least I know how long I'll be waiting and can adjust my mind to it [emoji12]
[Xperia Z2 General] jayc1980:
Getting lots of conflicting reports on vodafone eforum.

- handsets been recalled by Sony, looking early May delivery - user

- handsets still on for original plan, d dispatch starting from 14th April- forum mod

- stock due in tomorrow, delivery Thursday - user

I genuinely don't think anyone but Sony actually knows. Only thing for me now is do I cancel my Vodafone contract for a better, more data, contract with EE or Three.

Sent from my LG G2 802.

Sony Z2 pre ordered.........
[Xperia Z2 General] riso123:
Yep, got the same from Vodafone UK too. Interestingly he mentioned he believes the delay is due to reported defects to the device releases in Asia they want to iron out before the UK launch.

My feeling is they want to ensure the gap issue and or ring tone issue is being looked at.
[Xperia Z2 General] ericjennings:
Yesterday Stuart at sony support told me I would receive it this week. Today I've had an email from them referring me to their shop website, which says that deliveries will be beginning of May. I don't mind of the delay is for quality reasons, just wish I could get a straight answer.
[Xperia Z2 General] mushtafa:
I spoke to Vodafone today via their chat thing online, she couldn't give me a date and just told me to wait. I told her I would cancel the contract and go elsewhere. She then said give it two days and they should have an update.

I'm extremely considering picking up an M8 now.

Sent with Tapatalk
[Xperia Z2 General] kersey:
Same here, it's the conflicting info that's annoying me too. Have just cancelled my Handtec and CPW order and gone with Amazon for £50 less (£550 initially but with £50 voucher and next day delivery).

CPW kept telling me it would be dispatched this week but they didn't know when!!!

Think I'd rather know that I should get it from Amazon in May with £50 to spend on accessories that I want and the returns process is simple if I get one with any dead pixels etc
[Xperia Z2 General] ddasher:
I want the black one, having said that it's going straight into a case .

The reason I'm annoyed with Clove is as follows. I ordered the phone on March 12th but added the dock on April 22nd. This update had the effect of making the whole order appear to be have been made on the 22nd.

I phoned Clove to explain that I was worried that the additional order may have pushed me down the que. I was told not to worry as when stock arrived there was going to be enough for all orders. This has obviously turned out to be untrue.
[Xperia Z2 General] marcoveli:
I cant wait to touch it
[Xperia Z2 General] biohazard917:
I ordered the black Z2 from Clove on March 17th and it was shipped this morning at 7AM. Fedex tracking number shows estimated delivery to Canada on Monday.