[Galaxy Note 3 Q&A, Help & Troubleshooting] nick61:
I am just another angry user, after the "fabulous" android 4.4.2 implementation made by Samsung for my (previously) beloved note3.

This is intended to be a an indictment made for a public conviction of Samsung, for what they did, and also a cry for help.

Please, if you have counterarguments and/or practical advices, expose them here.

I'm expecting at least an official position from Samsung, considering that customers of a 700 Euro flagship phablet deserve their complete attention.

I'm an Orange Romania customer, and I was one of the happy users of note3 (Orange firmware) until several days ago, when I decided to give up to the upgrade invitation message arrived, to move up to 4.4.2.

What I received:

1. The first and most important problem: no call recording program is working anymore. I do need such a program, because I receive a lot (I mean A LOT) of tasks and situations, only by voice calls, daily. Anyway, i really do not think I need to justify my needs, but I'm prepared to do it if absolutely necessary. Where is the solution, my "dear" Samsung ?

2. I'm not able anymore to read my IMAP4 mail account without activating synchronization. In the previous 4.3 version, with synchronization disabled, I was able to refresh manually the mail. Of course, with synchronization now enabled, the battery is drained in a day or less.

3. iGO cannot be used with maps and content kept on SD Card anymore. I've taken that SD card especially for my phone, now I am not able to use it. This is like a curse of Samsung, thrown in my face !

4. Adobe flash is now completely unusable. I used flash with dolphin very well on previous 4.3. Now, that hacked version presented here (thank you XDA) is extremely slow even on this monster hardware that is note 3. Where is that big difference from Apple, one of the reasons I've switched to Android several years ago, to be able to browse flash sites ?

5. If I'm not happy with an "improvement" offered by manufacturer, I think I'm entitled to request to keep my previous system, without any penalties (only at most with some excuses), but Samsung do not let me go back to the previous behavior of my phone. So, I'm not free anymore to use my own device as I wanted to do ? What the hell? What is then the difference that Samsung made in terms of freedom of use compared to Apple, well-known for their restrictions paranoia ? The freedom of Android and the efficiency of Samsung made me switch from Apple for good, several years ago, without regrets, but now Samsung seems that they started on the same path of restrictions. Maybe is time to look somewhere else and switch again...

I really think Samsung has to solve this. But not next month or next week, nor even tomorrow. Samsung must do something NOW: or a patch, or the ability to switch back to the exact previous behavior with 4.3

Thank you all for your opinions and (of course) valuable solutions.

LE:

Finally, after a long pain, a lot of nerves, but thanks to the supporting messages posted here, I've succeeded to "downgrade" my Note3 with kitkat , by changing it with a new one with latest JB 4.3 version, just asking for tech support at Orange and Samsung. If anyone interested, please read all thread, I simply asked them to restore lost functionalities, but I think I was really angry :) so their solution was to change the device.

Maybe some sticky messages (suggested in my post here http://xdaforums.com/showpost.php?p=51890578&postcount=22 would be useful for a lot of us).