yashsingh1/xdaforums huggingface dataset:
[Verizon LG G2] Jivetime:
I told ya, you devs are magic! I have been following the progress from day 1, and wondered how xdabbeb got it done.

When I quit working for VZW a couple years ago, the systems we used listed all the software/update/PRL version info of the software you had installed on your phone. It seemed that a lot of that info was based on the updates your phone pulled from the servers, and I never saw anything that actually indicated root status. However, they are constantly updating their capabilities so I wouldn't put it past em. I am of the opinion that most manufacturers don't check all that closely for root, at least if the phone is on a stock rom. I have never actually heard or read online of a VZW customer whose phone got rejected purely because it was rooted.
[Verizon LG G2] zathus:
I don't think it was rooting but maybe my update status. Example, my warranty date on the phone 2/4/2014. This is located in hardware information, hardware not software. I'll assume the warranty date is assigned the day you buy your phone. Now, it's changed. Point is, if that's changed what else could have changedView attachment 2672231
[Verizon LG G2] Mazgula:
Updating Mine

Update's running on mine now, rooted and all. It says rooted in the updater. o.o
[Verizon LG G2] PaulH2:
I'm seeing the same thing, I've tried a couple of different PCs (one of which had never been connected to my phone before) but the same result, the phone is detected, drivers installed, I can browse the phone, but no autorun, no Upgrade Assistant, nothing. Presumably the .exe is lurking somewhere on the phone but I can't find it, must be hidden away somehow I guess :/.
[Verizon LG G2] garywojdan81:
Go into settings and toggle thru the usb options while you're connected
[Verizon LG G2] situman:
Who's not using the supplied LG cable and updated?
[Verizon LG G2] Mazgula:
Done

Went smooth now running 4.4.2 not rooted. I may have missed it in here, but can I re-root using ioroot?
[Verizon LG G2] situman:
Did you unroot or is it still rooted? How's it working out for you? Any TOT file to update manually?
[Verizon LG G2] tkuligowski:
Tried that on mine. No go. I think I've only had the Verizon stuff come up one time when plugging in my phone. I don't know if it's a hit or miss type thing or what. There has to be someway to manually start it.

update:

I just deleted my phone from device manager while plugged in and then plugged it back in and the verizon stuff installs. Downloading the update now! We will see if it works. I'm rooted
[Verizon LG G2] Jonathanh88:
Doing that as well.. :D seems like its taking forever though. maybe it's just me
[Verizon LG G2] Mazgula:
Sorry, not hip on the acronyms, what's a TOT? -- Also, I just ran and installed the update utility from plugging in my phone with the OEM cable, then it was detected as having an update. Yes my phone was on 4.2.2 ROOTED.

Process went smooth, though it did say I was rooted in the updater. Now running 4.4.2 UNROOTED On LG G2 (Optimus 2)
[Verizon LG G2] PaulH2:
I've tried all the USB connection settings also, still no go. Likewise, I think I saw the Verizon stuff come up just once, probably first time I ever plugged the phone into one of my PCs, but never since.

For what its worth, my G2 is stock, unrooted, but I'm not using the LG USB cable.
[Verizon LG G2] juanzr1:
How do you delete your phone from device manager
[Verizon LG G2] Haxcid:
Open device manager.

Have your phone set to MTP

In device manager you should see mobile devices,

Under mobile device it should say LG VS980 etc..

Right click it and select uninstall, check the drivers box as well

Unplug you phone and plug it back in.

You should now be prompted on what you would like to do, select install Verizon software.

The LG mtp cable is not required. I use an after market cable. If does not work you need an after market 5 pin usb cable. Many are only 4 pin.
[Verizon LG G2] juanzr1:
Thanks I tried that but unfortunately that didn't work for me
[Verizon LG G2] slagg3r:
Tools telling me no update I've properly messed something up. Or its not recognizing my phone. Who knows
[Verizon LG G2] jrgilbert79:
Why don't you all just install one of the methods that allows recovery that way this won't be the last valuable post you have on XDA? (Sarcasm) Oh let me get this awesome OTA cause I must have bloatware and stock without recovery. The stock kernel is so awesome. I love how my battery just drains prematurely cause if it didn't I couldn't post on XDA to complain about it.
[Verizon LG G2] tkuligowski:
Has anyone who has updated via the Verizon software maintained root? The file is 2gigs I thought the ota was only like 600 mb. Maybe I'm imagining that.
[Verizon LG G2] hamsterskate:
Here is the same 2 gig file :confused:
[Verizon LG G2] Salt72:
I ran the update. Was not rooted and used the factory usb cable. No issues. Existing apps and data were restored.
[Verizon LG G2] sgtflick:
Not noticing very huge differences as of yet. The notification bar and now my blue tooth media audio works with my truck. On 4.2.2 it did not. Seems a little slicker, but time will tell
[Verizon LG G2] Phlerb:
I too can't get the Software Updater to launch. Reinstalled it twice, tried all the various usb connections...

Nada
[Verizon LG G2] juanzr1:
Updating through upgrade assistant but the download keeps stopping around 100mb
[Verizon LG G2] PaulH2:
Yeah I've tried everything I can think of and still no joy getting the Software Updater to run.

Could somebody who can get it to run perhaps save the file (if that is possible) and make it available?
[Verizon LG G2] ricecake2000:
Yeah I cant get it to work either. Maybe I told it to never display the pop up again or something. I cant figure out how to reset it as if I am plugging in my phone for the first time.
[Verizon LG G2] slagg3r:
I can't get this thing to see my phone no matter what I do added the LG drivers and everything. I'll just have to be patient I guess.
[Verizon LG G2] Phlerb:
I found how to get it by following these instructions

Then when plugged in open windows file explorer and look for the available drives right after plug in. I think it's Verizon F. Double click and check inside. Software should be there.

So, I just plugged in the phone and then went to file explorer and found the new 'drive' and then ran the installer from there.

And with that I now have KK on my LG G2 verizon!
[Verizon LG G2] ricecake2000:
Alright people.

Go to control panel

Hardware and sound

Click Autoplay

Reset everything to default

Set phones usb connection to internet mode I used ethernet as the second option

Unplug phopne and plug back in

Autoplay should start and you should see the verizon update thing
[Verizon LG G2] PaulH2:
Sadly not, I've uninstalled the device and drivers, reset autoplay, tried all the USB connection options on the phone, still nothing.
[Verizon LG G2] ricecake2000:
Maybe try the drivers from Lgs support page for the G2?
[Verizon LG G2] slagg3r:
To anyone who's actually got this to work does it wipe your device? Or is everything intact?
[Verizon LG G2] sgtflick:
Everything was intact. Didn't have to re-log into anything either. All apps a go
[Verizon LG G2] Jhall8:
Nothing was wiped on my device.
[Verizon LG G2] tkuligowski:
Was root lost for anyone that's rooted using this Verizon method? Hoping OTA survival will work on this with superSU

Update: I upgraded to kitkat via the verizon software upgrade assistant. If you check status afterwards it will say you're still rooted, but you will not be (this obviously implies you were rooted and updated through this method) However ioRoot25 is so easy to use. I was rooted again in about 2 minutes. Life is good.
[Verizon LG G2] juanzr1:
Don't feel bad if you can't get upgrade assistant to pop up, I have it but can't even update it cause it Doesn't finish the download it's always stopping in the middle of the download. Verizon continues to fail still no ota
[Verizon LG G2] ricecake2000:
The only thing that it did with mine was reset my status bar and I noticed GPS is gone as an option.
[Verizon LG G2] z3pp3lin:
GPS is replaced with Location in Kit Kat.
[Verizon LG G2] TEXASMADE1978:
Finally.....
[Verizon LG G2] Lawlrus:
24a apparently unlocks band 4 so gg to people that have access to it. 80mbps

Sent from my Vs980 Running Xdabbeb's 24a
[Verizon LG G2] John Cantrell:
I lost root. I had tried taking the OTA three times each time ended in the 0x111104 or something error. I know it's supposed to be stock with stock recovery which mine was stock with stock recovery - only rooted. But since I use Titanium backup I had incorporated all my system app updates into rom ( I hate wasting ram when it should be in rom ). It didn't dawn on me that was what was causing the error at first. So I used the lg mobile support tool to update my phone, and of course it wiped everything back to factory fresh only on 24a software without root. No big deal except of course it wiped everything including the "sd card" meaning all of Titanium Backup stuff was wiped as well - oh well guess it's a good thing I had copied all the files to my computer a month or so ago.... Lesson learned if you use the tool to update make a backup of everything first and move it to your computer BEFORE trying to update. I blame it mostly on being out of town and in a late night fog....lol
[Verizon LG G2] Jivetime:
Yeah I have no doubt something tripped her up. At least she didn't have a way to confirm it ^_^
[Verizon LG G2] Nafon:
I don't know what exactly you are talking about, but if you have a custom recovery, the fact that download mode doesn't work is your fault. The main 24A thread (http://xdaforums.com/showthread.php?t=2699123) was updated yesterday and you have to revert your "laf" (download mode) partition to the one from 12B for it to work with the modded files you used to get a recovery. nothing odd about it.

---------- Post added at 10:19 PM ---------- Previous post was at 10:15 PM ----------

wow thanks for the detailed information.. was confused as to how we got where we are now. It sure seems like this is the final version
[Verizon LG G2] skay:
Anytime you are calling for service for a VZW phone (called a few times over the years) they ask the standard question "is it bricked, rooted, modded?", in which case they say the warranty and/or service contract is voided. But as long as you can reflash/reinstall a factory image on the phone you are fine. If it's really hard bricked, well then it might as well have been stolen ;)
[Verizon LG G2] 0331:
Verizon remote diagnostics apk is usually removed from after market roms. Could that be why big red seems to know something is not right? Also, on the samsung phones I've had in the past, when I wipe data and flash roms, titanium back up always said my Android ID has been changed. Just food for thought.
[Verizon LG G2] 1ManWolfePack:
Chiming in to say they have ways to see if you have rooted now. My best friend was my inside contact for years, but he quit and works with me now. I'm swapping out for the M8 and the guy (known him for years) asked to see my G2. He ran some info from my about screen into two different terminals. He knows I root and told me they can check it all now, even if you bring it back stock.

Take it as you will.
[Verizon LG G2] Jivetime:
I'm glad you mentioned this; it's good to know. Are these terminals ones that they use in customer service, or are these the terminals that are used in the return/processing centers? Because I knew the service centers have the ability to see all that, but the workers don't do much about it. Like I said earlier, I would really love to hear from a VZW customer who has actually gotten rejected because they were rooted. These phones are received by VZW warehouse but then serviced by the manufacturer, who would then have to report back to the carrier to stamp a broken device/non-return fee on your account. I'm not disagreeing with anyone; I am just curious about the reality of the situation. For many years, people have been threatened with such a prospect, but nothing ever done. I wouldn't be surprised if this has changed.
[Verizon LG G2] 1ManWolfePack:
I'm pretty sure it changed. I've been doing this since 2010, and I've never seen them check a phone like this.

It was a corporate store. He brought me to a special counter. Couldn't be the other one - had to be this one.

This is the first phone I've ever owned that I didn't root, so the checks turned up nothing. I told him "I didn't root this one, man", but he said he has to check it up and down.
[Verizon LG G2] trickster2369:
I've had this on this phone, as well as my last two phones, which were HTC. This happens every time I flash a new rom. No problem as long as you have it restore your last ID.

Thanks Devs. From my VZW G2.
[Verizon LG G2] ricecake2000:
In my experience if you have an issue with your phone your better off buying a new one rather than their certified replacements.

But all the phones I have rooted and so on have never been rejected. Maybe most of the employees know rooting does not cause many of the problems that occur with phones so they don't reject them. Example: if my speaker breaks after a month of owning my phone.....rooting did not cause a manufacturer defect.
[Verizon LG G2] Jivetime:
I feel like the voided warranty serves as an effective deterrent against those who are inexperienced and on the fence about rooting their phones, and probably the most likely to hard brick. The threat alone saves them from thousands of warranty exchanges, I'm sure. Regardless, all they have to do is give the broken phone a hillbilly tune-up before dishing it right back out again...
[Verizon LG G2] garywojdan81:
Hillbilly tuneup? Isn't the duct tape a dead give away?
[Verizon LG G2] heffzilla:
A friend of mine has returned his g2 twice, both times with custom aosp ROM's on it. They didn't question him either time. YMMV
[Verizon LG G2] s_wall98:
Did anyone else's warranty date change with the ota?

Mine still shows the original date.
[Verizon LG G2] dockmaster:
My warranty date is the date I purchased the phone. I also got to 12b update in the store before I left i think.. 1/18/2014

VZW has 95 million phones at least, I really don't think they have the man power to be looking at phones unless maybe on a case by case basis.

I would also think they would care more about us unlimited/tethering folks instead of regular rooted folks, but again, its probably a drop in the bucket. As long as we keep paying the bean counter more beans, the pin headed account folks are happy.

I go on the assumption that is they want to know whats on my phone they can get it, or at least ask there buddies at the NSA!!

billd
[Verizon LG G2] 0331:
I was just noting how they may be able to tell we have custom software on the phone this way.
[Verizon LG G2] Jivetime:
Even when rooting/clean flashing custom ROMs, I didn't notice my warranty change until I installed Rayglobe... guessing because it's built off the D802. I had to re-accept LG warranty terms n everything. I have an extended warranty on my VZW acct tho, so usually all they check before exchanging is whether the warranty feature is provisioned to your phone, which would only fall off if you do an ESN/MEID change to certain devices. Oh and on a side note, all you who still have your unlimited data plans, i heard recently from a VZW friend that they will be discontinuing it permanently--meaning those who were grandfathered in will be losing it. VZW FTW! -_-
[Verizon LG G2] garywojdan81:
Blasphemy!
[Verizon LG G2] StealthMode:
That's a crap April fools joke, bro.... :p
[Verizon LG G2] Jivetime:
I heard this a cpl months ago, from a trainer who is a friend of mine... This info usually gets put into effect the following quarter but yea, I do hope they change their minds.
[Verizon LG G2] Haxcid:
Until there is an official news release its all bs. Most Verizon employees know less about what is going than we do.
[Verizon LG G2] hiddenfive:
My first andriod phone, Droid Razr, had a cracked screen so I went to Verizon for a replacement.

List of events that happened.

They took it, plugged it into a computer

Ran some checks and it was rooted at the time. (Stupid me)

Asked if it was from this store about 3x

Said it was a "Dev phone"

They took it back and sent a replacement.

So, from my experience, they don't deny rooted phones
[Verizon LG G2] zathus:
I'm better off spending hundreds of dollars instead of getting a free replacment? Did I misunderstand that? Lol..if the new phone I get has issues, I'll send it back, New one has issues, send it back! I'll play that game forever lol.
[Verizon LG G2] ricecake2000:
I just get sick of calling them every week and driving to ups haha
[Verizon LG G2] jrgilbert79:
The my Verizon app is reported asking for root access in the latest update. If this happens go into airplane mode and don't answer the question. Uninstall immediately. Either way of you say yes it no the app will tell Verizon immediately of your rooted status. Because it can't ask without detecting the su binaries.
[Verizon LG G2] garywojdan81:
Thanks for the warning. Just disabled it
[Verizon LG G2] jaben2:
Thanks for the heads up. Just disabled auto update in the store.
[Verizon LG G2] 0331:
HA! As I was reading this I noticed I had an app update waiting for approval. It was My Verizon.
[Verizon LG G2] heffzilla:
Verizon knows we are rooted, they don't care. We are a tiny minority of their subscribers. Myself and several people I know have taken in rooted phones for warranty issues (not related to root) and they haven't said the first thing about it. Actually, I've never heard of anyone having problems because they were rooted. A friend returned 2 g2's with defective touchscreens, both with AOSP ROM's on them with no problems.

Our data goes through their network, if they want information, they're gonna get it.
[Verizon LG G2] Steamer86:
There's always that small chance that they will call you out on it though. I've sent in a rooted and romed phone in the past, just stay the safe route now with stock if I can. I've used titanium to unlink My Verizon from market for the time being. I would rather just not give them excuses. Having service for the past 10 years with Verizon, these past few years have been **** for discount, CS, promotion, and retainment.
[Verizon LG G2] zathus:
I had a galaxy nexus I took in like 2 years ago . I was getting a lot of random reboots and I wanted a new one. The lady didn't want to give me a replacement because I had RootzWiki installed on my phone lol needless to say I got my way but I guess it just depends on who you're talking to
[Verizon LG G2] Jivetime:
So as long as you don't get that overzealous worker with the "Verizon is my family" attitude, you should be good to go. I'm glad to know about the Myverizon mobile update, though. I guess I will stick with their web-based client to manage my acct.
[Verizon LG G2] 1ManWolfePack:
I respectfully disagree with everything you said.

If they didn't care about root - they wouldn't check for it.

Nuff said.
[Verizon LG G2] heffzilla:
That's a Damn good point lol.

I was just pointing out that myself, or anyone I've spoke to/or know, has never had a problem in store with Verizon and a rooted device. Zathus pointed out that he did have a little difficulty though.

A couple more updates and we won't have to worry about it anyway, root is getting harder and harder to acquire.
[Verizon LG G2] jrgilbert79:
Verizon will use any fine print they can to get 600 bucks from you at any given time.
[Verizon LG G2] 1ManWolfePack:
My best friend of 30 years was the head manager of a corporate store.

For close to 4 years, I would get new phones on other lines. I would then do an ESPN swap with a different sales rep, usually concocting a bulletproof story, as I'm a salesman and I convert at about 80%. Kept my unlimited. Used 80 GBs one month. 65-70 was the average over the summer-fall period.

Anyways, all these Verizon dudes know me. Two stores in my town, both corporate, etc. When I'd come in to gaze at phones, they'd always ask what ROM I'm on and then ask to see my phone. They loved it. I opened talked about rooting. They just said to bring it back stock and locked, which I always did. Zero problems.

A couple months ago I got sick of adding new lines and doing the ESN swap, so I gave them my unlimited data and got on edge. Suits my current needs. I don't geek out as much on rooting anymore, just getting old I guess. Plus, I'm on wifi all day and haven't used more than 5 GBs since September. I also like that I can basically pay 250 some bucks to get a new phone whenever I want.

To conclude a major tl;dr (felt backstory was necessary) I walked into Verizon the other day and talked about getting the M8. Dude I know goes "I gotta inspect it pretty hard nowadays". Plugged it into two different machine and was doing a whole bunch of checks. Saw him typing. He was running some commands or something. I told him I didn't do it on this one (truth) and he said they had to do it now. Said new ways to check even if you restore to stock. Didn't get into details, as it was packed and people were all around.

That's my blob of text. I'm getting an M8 and I'm going to s-off the hell out of it. Once I'm bored with it I'll take it back locked up and take one for the team, confirming if this is true or not.

Peace.
[Verizon LG G2] ThatKidDrew:
Not sure how recent the new checks are for seeing root even after returned to stock, I had a defective screen on my LG G2 and I wanted a replacement. I was rooted with a custom ROM and custom recovery. Returned it back to stock and returned the phone having no issues. This was in January this year
[Verizon LG G2] Haxcid:
I am skeptical. My past experiences have led me to believe as others have stated... They really don't care. I have dealt with their tech people in store and usually the first they want to do is reset the phone and if that does not work they want to wipe it and flash it from a tot or bin. But that is my personal experience with them.
[Verizon LG G2] 1ManWolfePack:
I hear you, but I also work for corporate America. It's all about profit. My guy told me "it explicitly states that rooting voids your warranty, so we deny it right away if we find it". Then you pay manufactor price for your edge phone before you can edge up.

I don't know though, I hear what you're saying. I've just never had these guys tell me this. He looked annoyed by it. I'll tell you when I get an M8 and try to take it back.
[Verizon LG G2] xgman:
Is Verizon ever planning on releasing this update? It really doesn't appear so. I don't get it. What the heck is wrong with them?
[Verizon LG G2] forstir9:
They know that a leak is out there...I haven't rooted a phone since my fascinate and that's because I have had good experiences with my incredible 2 and my galaxy s3. However, I really can't stand how slow the camera is on this phone. I am so ready to root this G2 to kit Kat and I really don't see how they can tell me I am wrong in doing so. The newest update is on all other G2s on every other carrier except Verizon.
[Verizon LG G2] IamPro:
they prob waiting for M8 sales then S5 to drop (today) so I suspect 2 weeks or month?
[Verizon LG G2] garywojdan81:
Which puts us right near the G3
[Verizon LG G2] 1ManWolfePack:
The camera is painfully slow. I'm going M8. You can pull the phone from your pocket and have a pic in under 5 seconds. When you have a 6 year-old..... that is a difference in speed I need. Not to mention the auto focus is atrocious on the G2.

This phone moves too slow for me. Raw processing speed is fine and dandy, but this thing has so much crap on it it takes twice the amount of time to open something my Moto X took.

No thanks.
[Verizon LG G2] John Cantrell:
Since AT&T and others are releasing a patch to fix some problems with kitkat I'm thinking (or hoping) that maybe verizon caught these and sent it back to fix them before release and, again hopefully, when they do push it out hopefully they will have the knock code and others fixes incorporated so we don't follow AT&T and them with back to back updates. I'd rather have a pretty much bug free release that I had to wait a few extra weeks for than to get a update riddled with bugs and end up with another update a few weeks later... Just my two cents here