yashsingh1/xdaforums huggingface dataset:
[Alcatel OneTouch Pop C7 Questions & Answers] hectorcrk:
back again

press power button, connect to pc , launch mobile upgrade, "phone not connected"

quit mobile upgrade , quit usb cable

press power , connect to pc, no found any device :(
[Alcatel OneTouch Pop C7 Questions & Answers] hectorcrk:
updated:

=============

phone is found in the computer. and upgrade program not find it

use flashtools and present this problem..

s_ft_enable dram fail (4032)
[Alcatel OneTouch Pop C7 Questions & Answers] CVAngelo:
That's a hopeful sign! When the phone is found, what does the Device Manager (on the computer) say is there? Take a screen shot and post it so we can see.

Also,see if you can use the Memory Test tab in SP Flash Tool. It provides a log. Cut and paste the log here so we can see.

Finally, in SP Flash Tool, can you read back anything from the phone? Try to use the Read Back tab and take some data off the phone.
[Alcatel OneTouch Pop C7 Questions & Answers] hectorcrk:
later testing it and postin log and pictures, thanks thanks you
[Alcatel OneTouch Pop C7 Questions & Answers] hectorcrk:
hello again , posted images

test memory is imposible alwais error

thiking the problem of motherboard ......

the mobile phone present a some error , try to view screnn shot, thanks
[Alcatel OneTouch Pop C7 Questions & Answers] CVAngelo:
You MAY be right. There may be a problem with your motherboard. In that case, it's a hard brick. And it's not clear how you could have hard bricked it in the first place.

So, all hope is not lost! Are you using the latest version of SP Flash Tool? My version is 5.1408

Try this. Make sure you have latest version of SP Flash Tool. Make sure the scatter.txt file is the correct one for your phone. In the SP Flash Tool Options>Connection>Battery and then check the box for "w/o battery".

This will allow you to do everything WITHOUT the battery in the phone. So take the battery out of the phone and repeat the memory test. Then Try to flash the phone again.
[Alcatel OneTouch Pop C7 Questions & Answers] hectorcrk:
hello again , thanks very thanks to server with me , ok try it , later posting result

my scarter and rom file , get to youtube is correctly? or need a new scarter???
[Alcatel OneTouch Pop C7 Questions & Answers] CVAngelo:
Hector, there are many sources for the stock firmware for the 7041X. There are some links on this thread too. I was simply suggesting that you confirm that the scatter.txt and firmware are for the 7041 model.

Anyway, just post here what is your result when you use the latest SP Flash Tool and without the battery.
[Alcatel OneTouch Pop C7 Questions & Answers] hectorcrk:
hello again

thanks very thanks to server with me

try an try

amd problem persist , same error , wit battery or not battery

problem of motherboard????

thanks
[Alcatel OneTouch Pop C7 Questions & Answers] CVAngelo:
Don't give up yet.

I think it is because the phone is picking up the wrong driver. I just realized that it was using MTK USB driver. It should be MediaTek Preloader USB VCOM port driver. Follow this guide:

http://www.yomitech.com/2015/04/how-to-install-mediatek-usb-preloader.html

If you can get the phone to pickup the right driver, you can flash it.

Is your battery fully charged???
[Alcatel OneTouch Pop C7 Questions & Answers] hectorcrk:
CVAngelo hello again , sorry to not aswer .thanks to server with me

first uninstall and resintall , drivers and the phone same error

battery removed and charged full to external charguer

try it , and same error
[Alcatel OneTouch Pop C7 Questions & Answers] CVAngelo:
Hello Hector. How are you? I hope you did not give up on your phone. You can revive it.

Here is a Guide that will help you revive your phone even if it is completely dead. Reviving a completely dead phone is near the top:

https://forum.hovatek.com/thread-439.html

The key is to install the MediaTek Preloader USB VCOM driver. They show you how to do it. It is very easy if you follow all the steps carefully. Once you do that, you will be able to flash your phone.

I guarantee you that your phone can be recovered. The entire process is explained in the guide. And if you have any errors, the guide also explains how to solve EVERY problem.

Read the guide and then try it. Or let me know if you have any questions.
[Alcatel OneTouch Pop C7 Questions & Answers] hectorcrk:
hello CVAngelo

thanks to write, today is no good , no dream corectly

thanks for send guide , later testing a comment , result.

i thinking the mother board problem , the drivers is not problem , sp flash tool already recognized phone,

and stop flashing.

error is a :

s_ft_enable dram fail (4032)

view post #274

thanks
[Alcatel OneTouch Pop C7 Questions & Answers] aram473:
hi dear, can you help me with rooting...my device is Alcatel One Touch C7 7041X

---------- Post added at 02:41 PM ---------- Previous post was at 02:38 PM ----------

hi everyone, can someone hel me with rooting my phone.. Alcatel One Touch C7 7041X
[Alcatel OneTouch Pop C7 Questions & Answers] CVAngelo:
Use KingRoot app. Search for it on the Internet. Download and install. Turn on your USB Debugging in the Settings > Development. Turn on your Wi-Fi or mobile data (the program needs to connect to the Internet). Run the KingRoot app. Wait for it to root your phine. Takeshi about 10 minutes. Good luck.

---------- Post added at 09:26 PM ---------- Previous post was at 09:22 PM ----------

Don't worry about that error, my friend...that error has NOTHING to do with the motherboard! READ THE GUIDE. It tells you how to solve that problem too. Right after we spoke, I was flashing a completely dead phone and it gave the same error. But the phone is working now because I followed the guide!
[Alcatel OneTouch Pop C7 Questions & Answers] LinoLada:
Alcatel POP c7 7041x not a hard brick a hugeeeee brick

I need help ok the story

i got a alcatel pop c7 7041x and i wanted to install cm i found one but after instal just flashes cm logo and phone turns off and on and the backup stoped working okk i i read that its bricked and downladed sp flash and firmware and sh** hapens formatedd all incuding the preloader i tried to flash but dram error sos help mee i got this phone 10 days ago

PS:Sorry for my bad english i am serbian
[Alcatel OneTouch Pop C7 Questions & Answers] aram473:
Works it for my device100%??
[Alcatel OneTouch Pop C7 Questions & Answers] CVAngelo:
See post #152 by [MENTION=6768002]CableCrasher[/MENTION]. It contains the modified preloader that you will need to flash to your phone (replaces the stock preloader). Download that zip and extract the preloader and flash it. Then flash your phone again but make sure you keep this modified preloader. Let us know how it goes and if it works, be sure to to thank CableCrasher.
[Alcatel OneTouch Pop C7 Questions & Answers] LinoLada:
Thanks for the reply but i still get enable dram fail :(
[Alcatel OneTouch Pop C7 Questions & Answers] CVAngelo:
That's not a showstopper. As long as your computer recognizes that a device is attached, you're on your way to recover from bricking it. Check out this guide from Hovatek that will show you how to deal with ANY error that pops up in the flashing process (even a completely dead phone can be recovered):

https://forum.hovatek.com/thread-439.html

Keep on trying and let us know how it goes or if you have any questions. Just follow the guide word for word and I am willing to bet you'll be back up and running soon.
[Alcatel OneTouch Pop C7 Questions & Answers] CVAngelo:
I have a really strange problem that I've never seen before on my friend's Pop C7. It suddenly and randomly turns off when it's just sitting there doing nothing. Anyone have any idea what could cause such a thing?

I tried to rule things out one by one. I used a battery that is confirmed to be working. I flashed a completely new system onto it. I installed CWM and reformatted system & cache, cleared dalvik, flashed system again. Nothing worked.

Other clues: The sudden shutdown even and often occurs during the boot process. I can sometimes get all the way through the boot process and use the phone normally. But at some random point, it will just shut down. Sometimes the phone will take a charge when I plug it into a USB charger, but sometimes it won't! Sometimes it will take a charge and then stop taking the charge, then recycle through taking charge and not taking charge. sometimes the charging light blinks EVEN WHEN IT IS NOT PLUGGED INTO A CHARGER! The computer always recognizes the phone. When I am flashing the phone, it sometimes tries to turn on in the middle of the flashing process even though I'm not pressing any buttons!

Anyone care to hazard a guess as to what ails this phone? The only randomly wild and crazy thing I can think of is that somehow, the phone thinks the power button is being held down (but only when the phone is already on). It explains 90% of the clues but cannot explain some of them (like the charge indicator blinking when the phone is completely disconnected from a power source).

EDIT: I forgot another important clue. During the boot process when it stops randomly in the middle of the boot process, the phone doesn't actually turn off...but sometimes the screen goes completely white and stays that way for a little while before it turns off. And when it does turn off, the charging indicator turns on for about 5 seconds before shutting off. What on earth?
[Alcatel OneTouch Pop C7 Questions & Answers] CVAngelo:
RESOLVED: So these phones always provide a fun learning opportunity when something goes wrong. So the problem was that the display screen was not properly connected! I cleaned the connection cable and reseated it tightly into the receiving connector on the motherboard. There have been no unexpected shutdowns since then.
[Alcatel OneTouch Pop C7 Questions & Answers] Kamaraios:
Bad flash (Alcatel pop c7 7041d mediatek 6582)

Hi everyone,

Here's the thing. I had CWM flashed in the phone and all worked good. I flashed a couple of custom roms and it worked perfectly. Although, one day i download a rom for MTK 6582 devices (a huge mistake, i should find roms for pop c7 7041d only) and when i flashed it, the device stuck on an distorted boot logo screen and after some seconds it restarts. I am not able to go into CWM recovery to restore it or anything. After some search I find out that i could "revive" it with the help of a feauture callled META mode.

Unfortunately mtk 6582 devices must have the battery inserted in order to be recognised by the computer. And I say unfortunately because when this device is connected to a PC via usb with the battery in, it boot automatically. So no META mode. (META mode requires a powered off phone). Any thoughts? (sorry for my really bad english)
[Alcatel OneTouch Pop C7 Questions & Answers] CVAngelo:
[MENTION=7438812]Kamaraios[/MENTION] Here's the thing bro: you don't go into any META mode to recover your bricked phone. Where are you getting this misinformation? What you need is SP Flash Tool (SPFT) and a copy of of the stock ROM for your phone. You simply fire up SPFT (run as administrator), load in the scatter.txt and the ROM (you can find download sources which will provide the full ROM and scatter), turn your phone off, remove battery, connect phone to USB cable and slip the battery in. The ROM will be flashed to your phone. You can then turn it on (give it 5 minutes to boot up).

Do yourself a favor and Google SP Flash Tool. You'll find several guides and YouTube videos that will teach you how to recover any MTK phone.

LESSON LEARNED: Don't start flashing all kinds of stuff to your phone without backing up the stock ROM first! Otherwise, if something goes wrong, it will be a huge inconvenience. If you have a backup, you simply flash it with SPFT and you're back in business in under 15 minutes!

NOTE: MT6582 devices must have the battery inserted to be recognized by the computer? WRONG! That's more misinformation. Where are you getting this hogwash from? Lol. By the way, you will need to download and install the MTK USB VCOM Preloader driver if it's not already installed ... a source is usually indicated in most of the SPFT guides. I highly recommend www.hovatek.com as an excellent resource for flashing your phone via SPFT. You'll find videos, Q&As, links to drivers, etc.
[Alcatel OneTouch Pop C7 Questions & Answers] goldnerivan:
Unroot and update 7041D

Dear Guys! I have an Alcatel POP C7 7041D (dual sim, hungarian). I had successfully rooted the phone without any problems. Now i cannot update the official android update because of the root. My question is how to update to 4.4 android (it's needed for a MI Band S1 Pulse to recognize). Is there a method to unroot (it was rooted with kingroot), or another method to skip unrooting, and change the rom withput bricking or damage the phone? Thank you very much!
[Alcatel OneTouch Pop C7 Questions & Answers] CVAngelo:
There are 3 ways to proceed:

1. Only way to remove KingRoot is to download Super-SuMe from Playstore, install and follow the instructions. This will remove KingRoot but replace with SuperSu. Then in settings for SuperSu, just select the option near the bottom for Full Unroot. Then do your update. Done.

2. Just download the official KitKat ROM (there are several online sources where the ROM is posted...do a Google Search) and flash it to your phone with SP Flash Tool. Done (this is the method I used to update my 7040D to KitKat).

3. Download Mobile Upgrade S zip from the Alcatel website (you'll find the zip in the Support tab for the OneTouch Pop C7 series). Install it on your computer, select your phone model and follow the instructions.
[Alcatel OneTouch Pop C7 Questions & Answers] hectorcrk:
@ CVAngelo hello again , a long time ago , write this problem in this forum, and not time to solve it

problem is alcatel , is a error not enough space

try to dowload stock rom , flash and the problem present

format is ok

dowload not ok try errror s_ft_enable dram fail (4032)

the device is dectect to computer , and not problems with drivers , already format the mobile phone and nof ound problem

the problem, is dowload rom to the mobile

try and try some roms and the problem persist

rom recomended?? or dead phone ??

how to solve . thanks
[Alcatel OneTouch Pop C7 Questions & Answers] CVAngelo:
Yes. I remember your issue. Your phone is easily recoverable. The 4032 error can be due to several possibilities. Here are some suggestions:

*Make sure your battery is FULLY charged. A low/weak battery can cause SPFT to fail. But your battery will not be charged inside your phone because it is bricked. Charge your battery inside a working Alcatel ohine or using a Universal Charger.

*I need to see a screenshot of the SPFT screen. In the bottom right corner of the screen, we can see if the phone is connecting with the MTK USB Vcom Preloader driver. If it is not connecting to that driver, the flash will never proceed. So next time you are going to flash, try holding down the volume down button or the volume up button. If the Vcom Preloader driver is still not connecting, then you can force the driver to always be present. You do this by installing the driver using the Legacy Hardware menu option in the Device Manager on your computer. Then try to flash again.

*If you have the correct ROM for your device, then there is no way you will get an error telling you there is not enough space on your device. Instead, you may get an error which says "PMT changed for the ROM". If you get that error, then you need to use the Write Memory tab on SPFT to flash each of the partitions. To see the Write Memory tab (which is hidden), you have to press the Alt-Control-V keys on your keyboard to go into Advanced Mode on SPFT. Then select the Window option from the menu and click Write Memory. Then the tab will appear. You can find the linear starting address for each image you have to flash on Write Memory by reading the scatter.txt file. The only image you must NEVER flash is the preloader.bin. DO NOT FLASH the preloader. Don't do it. Don't ask why. (However, you MUST check the preloader line on the DOWNLOAD tab in order to be able to use the Write Memory tab. This will not flash the preloader when you use the Write Memory tab. But never check the preloader line on the Download tab if you are using the Download tab to flash your device.)

*Have you tried the Mobile Upgrade S from the Alcatel website to flash your device? Try it instead of SPFT (make sure your battery is fully charged and you may have to press and hold the volume down or volume up button when you are connecting your phone with the USB cable).

TAKE SCREENSHOTS IF YOU GET ANY ERRORS. I can't help you further unless I see EXACTLY what is on your screen when you get an error.
[Alcatel OneTouch Pop C7 Questions & Answers] hectorcrk:
ok ok ...wait

my friend , found a same model for you, and get a copy of firmware with mtkdroid tools

format this phone, is ok

use this rom and present another problem

s_not_enough_storage_space (1011)

realy confused with the phone......

---------- Post added at 05:09 AM ---------- Previous post was at 04:30 AM ----------

---------- Post added at 05:19 AM ---------- Previous post was at 05:09 AM ----------

Latest flashtoll , same problem
[Alcatel OneTouch Pop C7 Questions & Answers] CVAngelo:
What version of SPFT are you using? You should use only the latest version of SPFT. It is version 5.14 or higher.

If it still doesn't work with the latest SPFT version, then that's probably not the exactly correct ROM for your device. Do me (and yourself) a big favor. Open your phone and check the battery compartment under the battery. What is the model number written there?

Another thing you can try is to flash each of the partitions that are checked one by one instead of all at once. The image file that is the problem is the one that will give you the error. It's probably the custpack image.

Finally, if the phones are both the exact same model, then use the Read Back tab to dump the stock ROM from the working phone. Dump only 0x0 to the linear starting address of cache (0x51f80000 should be the length of the read back). This way, Cache and Userdata will NOT be included in the backup. Then you can flash that backup file directly to your phone using the Write Memory tab (see my earlier post that explains how to use that tab).

EDIT: Did you try using Mobile Upgrade S from Alcatel to flash your phone? It will put the exactly correct stock ROM onto your phone!
[Alcatel OneTouch Pop C7 Questions & Answers] hectorcrk:
hello again , thanks for aswer, very thanks

first image is a flastolll v3.13

second image is a flashtolls version 5.1408.00.100

model is alcatel one touch 7041x-2byges1

sorry Read Back tab to dump the stock ROM from the working phone. . not changue adress? Dump only 0x0 to the linear starting address of cache (0x51f80000 should be the length of the read back) ----how to chague?

yes use alcatel one touch upgrade present a error "not found"

thanks to your time
[Alcatel OneTouch Pop C7 Questions & Answers] CVAngelo:
Did you try what I suggested? Flash the partitions one at a time from the Download tab. Do NOT flash preloader, cache or userdata.

With Mobile Upgrade S, take the battery out of your phone and press the volume down key while you are connecting the cable to the phone. Mobile Upgrade S will find your phone in SPFT can find it. As soon as it finds the phone, slip the battery in.

I don't understand what you're asking about the Read Back tab. Just do what I told you to do. Starting address is 0x0 and length is 0x51f80000. Just do that and you will get the full system stock ROM from the working phone. If you don't know how to use the Read Back tab, use Google or YouTube and find a tutorial so you can learn. Then use Write Memory tab to flash the ROM file into your phone.

So, you have several alternatives to unbrick your device. I've told you how to do it. There's not much more I can do. Good luck.
[Alcatel OneTouch Pop C7 Questions & Answers] Brta420:
Help

Hi CableCrasher so i have the same problem with 7041x but when i conect it to pc it wont start with spflash (red line then yelow gren bla bla) my pc dose the bep soun (usb conected) but sp flash dose nothing same reason 4 problem wanted to flash and ended up with paper waight so my phone led dose light up when i conest it to charger or usb but it keeps disconectng/connecting from pc and nothing happends with spflash

Ps: sorry 4 bad english im from balkan states (Croatia)

and my pc recognize phone as unknovn deavice in deavices and printers even that i have drivers 4 phone installed (using win7)
[Alcatel OneTouch Pop C7 Questions & Answers] Brta420:
Dead noup it's NOT

Ok so i have Alcatel OT 7041x (phone 4 experiments) and today i did a terrible mistake using SPflash tool i flashed WRONG preloader (bricked my phone really bad no respond 2 buttons no booting not even logo nothing DEAD DEAD DEAD)

Buth he responded to pc (beep for usb on and of) and connecting and disconnecting every few minuts (5 min max connected) and i found that my pc loads as unknown deavice (even if i had instaled drivers 4 him)

on my desktop i had MT65xx USB VCOM DRIVERS (can't past link 4 download still yang member) now next is a litle bit complicated so let's go like this .

1. Go 2 Devices and Printers

2.Plug your phone

3.Lock 4 new unknown deavice

4.Pres right click and go to properties

5. Go hardware in there click Proporties

6.Now click Change Settings

7.Click Update driver

8.DON'T CLICK 4 AUTOMATICK UPDATE click on Browse my computer

9.Now find folder where is MT65xx USB VCOM DRIVERS (depending on you'r windows witch folder inside)

10.Just click install (i did all that in thouse 2-3min while it was connected)

So now u can go 2 SPflash and it will flash ur phone but this time dont Brick it even more hehehe

So this worked 4 my and my phone is now back fom dead like really it was a paper waight till now hehehehhe

I houpe it will work 4 u 2 guis :)

PS: I'm so sorry 4 my bad english houpe u'r gonna be aible to read if not just ask :):)
[Alcatel OneTouch Pop C7 Questions & Answers] josetrate:
Hi there

phone bricked... using SP Flash

I aready try other rom ... unselect cache, user and preloder wont solve...

phone says not enought space 1011

or ....S Timout 1042

can do nothing in the phone
[Alcatel OneTouch Pop C7 Questions & Answers] CVAngelo:
Have you tried Mobile Upgrade S from the Alcatel website?

Your phone sounds like it may be hard bricked. Which means no solution. If Mobile Upgrade S won't do the trick, your phone may be a paperweight.
[Alcatel OneTouch Pop C7 Questions & Answers] josetrate:
I try... death lool

:(:(
[Alcatel OneTouch Pop C7 Questions & Answers] ultras77:
try one more time...mine resurrected!

use alcatel mobiles program
[Alcatel OneTouch Pop C7 Questions & Answers] josetrate:
mine death...

nothing works
[Alcatel OneTouch Pop C7 Questions & Answers] codeasm:
What devices apear in your device tree? did you install all (2?) drivers? if SPFlashtool can see your phone when you turn it on while connected over USB and a Mediatek Serial port apears, there might be hope. else some Jtag method is needed that I dont know the details of.
[Alcatel OneTouch Pop C7 Questions & Answers] PhantomPlayz261:
Hi. I m looking for android 4.4.2 rom for alcatel pop c7 7041d

2gb rom

1gb ram

dual sim

anybody got a backup rom or a link to mega lying around? if so let me know

im in desperate need tho im not sure if this is a good idea

ive heard with cm12.1 led notifications dont work...
[Alcatel OneTouch Pop C7 Questions & Answers] yami50000:
yes, I suppose
[Alcatel OneTouch Pop C7 Questions & Answers] ialial:
Hi, which one of the devices would you expect to have some nice custom ROMs in the near future: "Alcatel POP C7" or "LG L7 II"?

Please tell me any hint as going to buy any of these soon...

Thx in advance!
[Alcatel OneTouch Pop C7 Questions & Answers] soAlexandru:
Beats Studio

Can i install Beats Audio without having cwm?
[Alcatel OneTouch Pop C7 Questions & Answers] mrvlhs:
If your phone is rooted you can use some root explorer app to manually copy the contents of the zip you want to flash into the root folder. Don't forget to make backups of the files you may replace and reboot after that.