yashsingh1/xdaforums huggingface dataset:
[AT&T HTC One (M8)] JayRolla:
I should edit that to "my biggest tech mistake of my life" LOL. More meant to be of my modding xda ways. I love the phone, hate that they are locking them down. Dont want to wait for a work around. If the HTC was locked I would be stickign with this but now you can unlock the m8 easily I think I have to trade up. I will try both in the store also, if I hate the HTC I wont get it. But for some reason I think Im going to love that metal chassis.
[AT&T HTC One (M8)] RSC10:
The thing that makes this thread terrible are Mr.Pink's comments....
[AT&T HTC One (M8)] slapdaddy:
I noticed a problem with the top speaker grill right where the camera is located - it's raised higher than the screen on some devices. The display model and the first M8 I got had the same issue. After talking for a while with the rep in the store, she went in the back and brought out 4 boxes and we were going to go through all of them to find one without the issue but got lucky and the first box she opened had a nice flush grill. On the units with the problem, the grill can be pushed down to be made flush but it pops back up eventually...usually within a minute lol.

It is definitely a quality control issue.
[AT&T HTC One (M8)] Longcat14:
Hmm... I have that issue on mine.

I can't tell if I care enough to have it replaced, but if it's a quality control issue, I probably should. I assume I can just go into the store, tell them, and they'll give me another one no questions asked? I've never had to return a phone in-store before.
[AT&T HTC One (M8)] YoungAceAtlanta:
From my history they have to inspect your device before replacing it. Unless HTC know it's a problem and tell all stores to replace em. Sometimes you'll get someone nice and they would replace it and not charge you the $35 fee. They charge a fee if nothing is wrong with the device within 14 days.
[AT&T HTC One (M8)] Longcat14:
Heh, funny thing.

The dude I got said he'd replace it no problem, but then he pushed it kind of hard to see how bad it was, and it just stuck. Hasn't popped back out, and I was there 2 hours ago. Told him it's fine, I don't want to re-download everything, but he said I can always come back to that store and he'll replace it no questions asked without a fee. To be honest, it's not a big issue even if it pops back out, but it was bugging me.

Anyway, thanks for the answer.
[AT&T HTC One (M8)] sameer1807:
Just go into the store, have them open it infront of you and go through the build, screen, etc
[AT&T HTC One (M8)] slapdaddy:
Most customer reps in stores won't be too pushy about replacing it due to there being a defect present - even if it's a small defect.

My first phone had it pretty bad. Whenever I brushed my finger across the area it felt almost as sharp as a knife. I thought that if it got caught inside my pocket on a piece of thread, it could more than easily have pulled the speaker grill off. Better safe than sorry I say.

But it's good it hasn't popped back up on you. I don't like going through the hassle of returning phones either.
[AT&T HTC One (M8)] BeardedB:
Now I want to know how it's AT&T's fault that your M8 is faulty?

---------- Post added at 01:26 AM ---------- Previous post was at 01:26 AM ----------

I still can understand the speaker grille issue. I just can't fathom that happening.
[AT&T HTC One (M8)] dtblair24:
My AT&T store gave me absolute hell to replace my M8. Mine had an uneven speaker grill and random holes in the right of the speaker grill were drilled through while other were not. Also had a couple of random nicks that were there from the get go. I figured it would be no problem to get another one. This sort of stuff happens a lot. Companies pump out tons of devices naturally there will be quality control issues. But I have never had a problem swapping out devices at Sprint, or Verizon. That's why we get 14 days to get satisfied.

Keep in mind, I always feel dumb going into a store to nitpick. I feel like I am an annoying customer. But the last thing I need is the employees treating me like crap making me sound crazy. I kindly explained the issue and was wondering if I could swap it out. They explained that it was "subjective" and that these were not confirmed manufacturers defects. They all passed around the phone and went in the back and huddled up with their manager. They explained that they only replace phones for serious issues or basically Dead On Arrival devices and that my issue was minor. Said I need to contact customer care or HTC.

So I call customer care. Did not even have to complain or throw the store under the bus. I kindly told her what the issue was and she asked me what happened when I went into the store. When I told her that they did not accept my M8 she was appalled. Said that I have the right to return a device even if I am just imagining a problem. So she told me to hold on and that she was going to personally call that store. Unfortunately she could not get through to them so she left them some nasty instructions in a note on my account.

I go back and they are still acting shady. Never once did the manager speak to me. His minions just kept running back and forth to him discussing stuff. You could tell he was ticked off after reading the note. I am standing literally 10 feet away and you can see them talking ****. The instructions were clear and told them that they need to replace my device ASAP AND offer me a free case for the inconvenience. I declined the case because I was not trying to get over on them, but simply just wanted to swap the device. You would think after all that someone would apologize and blame it on some confusion or something. A simple "hey sorry that you had to go through all that, we just were not clear on blah blah blah..." But nope. Nothing.

Even after I was getting the new phone activated, the guy I was working with basically threatened me and mocked me. Said "now I want you to open it up and take a good look at it and feel every nook and cranny under good lighting because if something ends up wrong with this one you're SOL and gonna have to end up shipping it off to HTC or something.." In my mind I am thinking "umm if something is wrong with it, I am going to come right back here and swap it out if I am within my return period." I am just shocked because I have never encountered that level of resistance before.
[AT&T HTC One (M8)] slapdaddy:
Imagine a loose thread in your pocket. Imagine stuffing your phone in your pocket. Now imagine that loose thread somehow managing to get jammed in that little crack by the speaker grill and the screen. You pull the phone out of your pocket and all hell breaks loose.

Now before you go saying the chances of this happening are very small, I know they are. But just say that to the wires behind people's TV's that always seem to turn into a birds nest. Lmao. Better safe than sorry.
[AT&T HTC One (M8)] Blairware:
I'm guessing that is not an AT&T owned store. There are a huge number of independently owned stores and I have never gotten the same level of service from any of them. Where I live there are a group of AT&T stores all owned by the same private company. I avoid them like the plague. Its why I do 100% of my phone orders and business online and by pbone. They can't argue with you when they basically have to accept your word that a defect is present. And they always cross ship you a phone with return postage and will usually waive the overnight fee if you ask. But once you buy the device in a store you're stuck. Take it from a 12 year veteran AT&T "Ninja Consumer" that has shopped and gotten service both in stores and online/via phone. There is no comparison. Lately if its during your 14 day remorse period they have been trying to force a store visit, even for an online purchase. I had to go up the chain to a VP to insist they ship vs make me visit a store . Perhaps that will give you an idea how much I detest that option.
[AT&T HTC One (M8)] Kyocere:
My girlfriend, brother and myself have all gotten this phone in the last week. None of ours have any of these issues you claim. You must have the worst luck in the world.
[AT&T HTC One (M8)] dtblair24:
That's the thing...actually was an AT&T owned store. That's why I was so surprised. But according to the only cool employee that works there...that location has developed a culture that embraces bully tactics and lying.

But I bought the phone online and figured I'd do the swap in store so I could see the new device right then and there. Before I did all that I checked with at&t in a chat and they said that would be just fine. But like you said...I now remember why I do business online or with best buy for cell phones. That was the first time I actually tried to seek help in a carrier store in a while and it will be my last.
[AT&T HTC One (M8)] Longcat14:
Yeah, I know how you feel. The guy I got when I went to the store is basically the only nice sales rep in that store, and even then his manager was giving him hell about replacing the phone if I pushed for it (didn't, mainly because the issue basically fixed itself), but if I have to replace the store, I won't be going back to that store.

I don't understand why they treat the people who buy $600+ phones like we're scum if we want it replaced for a cosmetic issue (even if it's a minor one).
[AT&T HTC One (M8)] Jooosty:
I had a game plan before I went into the store.

I told the rep that I will be buying a M8 and that I will be very picky about the physical condition of the phone and that I will inspect it before I bought it.

I briefed him on the speaker grill issues that the M7 had and how many returns had been made just because of that. Then I told him that the speaker grill issue still exists on the new M8. He didn't even know about the defects. Go figure.

I tell him since I will be buying an expensive device I want to make sure that it is in proper condition. He understood and brought out the first device which was still sealed in the box.

He brought out the device and I examined the phone. I quickly found that the speaker grill on the front camera lens was lifted ever so slightly.

I showed him and he seemed annoyed like it wasn't a big deal.

I told him I wanted him to bring out another device. I also added an apology for being very picky but it IS my hard earned money that was being used.

He brings out a opened box device and says "this one is good. I checked "

I examined the phone and it was the exact same phone that we opened up together lol! He thought I wouldn't remember the device after a brief intermission.

Finally I tell the rep. I'm not the average consumer. Those regular guys might not see these IMPERFECTIONS but I do because I have read and seen pics of them...he then replies with a patient "okay I understand"

I tell him to just bring out one more unopened device and whatever condition the phone is in , I'll take it as is.

The one he brings out is in better condition than the first but still has a very slight grill raise. Not enough for me to be annoyed though. I'm happy.

Tl;Dr

Went to store and told the rep I want a M8. Told rep about build issues.Rep brought out two phones. I go home with a slightly defected but not bothersome M8. Every one is happy.

HTC UltimEight ??
[AT&T HTC One (M8)] c5satellite2:
Including display phones, I have handled 8 different ATT m8's(3 display, 5 from new box) and every one had issues with the speaker grill in relation to the screen some better, some worse, but none were perfect. The one I have now is good, but not perfect. Upper right corner of screen is slightly lower than the grill, upper left is very good, lower right corner of screen is lower by slightly more than top right, and lower left is very good. It almost seems like the screens themselves are slightly off. Left side of screen is raised a hair, and right side is depressed a hair more. M7 had these same issues, I have one here that feels very similar.

The first one I got was the most perfect I have seen, but 2 days in I rebooted it and it never came back on. Brick.

Still very happy with the new one, slightly off, but definitely acceptable.

The bad ones are very obvious when you run your finger from the screen to the grill. If it's really bad, just ask for another one.
[AT&T HTC One (M8)] rahtrip:
Yea some people just arent that lucky. But it speaks more about HTC's quality control, it's the company's fault for pushing out the devices too quick to beat Samsung to the punch. 12 People that I know adopted the HTC M8, atleast 3 of them had to swap it out for defects. Including myself thats 4, which is unacceptable. All of this is OUT OF THE BOX, not after User error etc.
[AT&T HTC One (M8)] rahtrip:
Thats good to hear! :) ... But I'm surprised to hear that the rep was willing to open 4 boxes for you on the spot just to make you happy. The reps at my ATT store arent THAT cooperative.
[AT&T HTC One (M8)] rahtrip:
Yea the first exchange should be done, no questions asked, and if its a defect no restocking free. Go get it done. The way I look at it is if you're paying $200-600 bucks for a "premium" device then you shouldnt have to live with imperfections out of the box. If they're marketing it as a challenger to Apple, Samsung and as the best device on the market, then the quality control and supply chain control should be on point!
[AT&T HTC One (M8)] rahtrip:
They were about to charge me the $35 restocking fee, and I wasnt having any of it. I called ATT business sales dept right on the spot from the store and had them talk to the rep and manager at the store and the restocking fee was waived.
[AT&T HTC One (M8)] rahtrip:
If its gonna bother you then try to get it replaced. You dont have to live with an imperfect device. Hardware issues get worse over time.
[AT&T HTC One (M8)] rahtrip:
Not ATT's fault, but more so HTC's for horrible quality control and post assembly inspection.
[AT&T HTC One (M8)] slapdaddy:
Maybe I made a good impression haha. I drive out of my way to go to this specific store though. They really treat customers well and every employee is always friendly and always makes sure the customer is satisfied....that's always been how they treat me. So I recommend them to everybody I know.
[AT&T HTC One (M8)] rahtrip:
Sorry you had to go through that, but you dont have to put up with mockery and sarcasm by those reps. They're there to help you and offer their service. If you're a customer of many years or close to a decade (like me) then they should respect your account status and reward your loyalty. As long as you're not exchanging your phones/devices just for the fun of it, which in this case you weren't, you actually had a defect out of the box and wanted to get a perfect device. So I'm with you on that. Sorta had to deal with that attitude but IDGAF, I told them if they were in my place and spent that much money they would understand the sentiment. I reciprocate the behavior that is displayed towards me usually, so it's never gotten to a point where a rep has given me that much attitude. Next time that happens call customer service from the store and ask to talk to a manager or supervisor and have them talk to the store manager or rep. Thats worked for me twice.
[AT&T HTC One (M8)] rahtrip:
Haha always had the best luck with Best Buy in terms of buying electronics and their customer service. Never had an issue there, my Xbox One bricked after an update from Microsoft, I walked in and showed them my warranty plan and no questions asked they replaced my device on the spot.
[AT&T HTC One (M8)] dtblair24:
Yeah once i got hold of their support lines they were cooperative...not nice but they followed their instructions. I've been contacted by a rep apologizing and assuring me that this was not a typical experience and that they messed up big time.
[AT&T HTC One (M8)] aimfire72:
I have a T-Mobile version with same problem with the top grill lifting up on the right side, below the camera. Got a nice gap right there. Exchanging it on Tuesday - if there are any left in stock. :/
[AT&T HTC One (M8)] andrewnelson:
just noticed the corners of the screen on mine aren't completely flush with the body. ordered my dev edition from htc.
[AT&T HTC One (M8)] twiggums:
I'm on my third one now. First two had a dead pixel. This one seems to come off a different assembly line or something. No raised grill on the top or bottom like the last two had (I was willing to deal with raised grill). But the screen seems better as well. The first two and even store model, when I'd run the dead pixel test, would vary between black/grey shades between the bottom buttons and the screen, this one is consistent and black the whole way through. (Hope that makes sense)
[AT&T HTC One (M8)] ahdez:
Wow a lot of people got ones with problems.. Im glad mines working and looks flawless :D
[AT&T HTC One (M8)] murdalok:
I do tech support for Verizon, I always know I'm in for a treat when I pull up a customers account and see they've had multiple warranty replacements. :rolleyes:
[AT&T HTC One (M8)] jbDroid110:
i heard about At&t having multiple reports of the HTC M8 having cosmetic issues upon sale , its not only that but my last phone the htc One M7 also was in that problem i went through 5 m7's in a month because of shipment damages or software problems . currently now i have an M8 and its amazing!!! hopefully At&t can sort out that mess for the future .. :D
[AT&T HTC One (M8)] faresrouabah:
Mine

Mine has a slight bump on the bottom speaker where it meets the screen on the right side. I'm pretty OCD about that kind of stuff, but it's too stupid to care about. Doesn't change my experience of the phone at all.
[AT&T HTC One (M8)] Phreddo:
Here's my thing.

My M8 is doing this too, where the speaker is becoming uneven, and i can feel the ridge at the screen edge.

Is this going to progress until the grill just falls off? Or will it just be uneven and stop there?

Are the speakers held in ONLY with adhesive? Or do the edges have some sort of retention, where they may shift a bit, but still stay put?

I'm beyond 14 days, but if this won't fall apart, I'll live with it.
[Moto G Q&A, Help & Troubleshooting] Portablehacker:
Okay hi

I'm new to this forum and was thinking to buy a Moto G ( XT1033 16Gb) mostly for gaming purposes. So the Adreno series is awesome with Open GL ES 3.0 support. So my questions are -

1. As the title says - Moto G for Gaming? Should I?

2. Would Moto g be able to play most of the games in the play store right now and those coming after at medium settings ( i.e. Modern combat 4 and , asphalt series , real racing , and many others) ?

3. Okay so the Adreno 3xx series has GL 3.0 support? How is GL 3.0 better than 2.0 and would all games be able to utilize the new API? Also does it provide any significant performance boost?

4. I know best ROMS/KERNEL threads are banned but I want to ask that can anybody recommend me a good rom and kernel combination for Moto G? Most probably a good one is the fauxkernel + Nexus G , is the combination good for gaming?

5. Or should I stay at stock with a new kernel?

6. The screen is awesome , can it be a good one for a gamer?

7. At last , again should I go with the purchase , it's an awesome phone ( Yeah I need it just for gaming purposes ) and of course the development is good , so is the gaming power of Moto G real good or just good at low settings?

Thanks a lot , this would help a lot of gamers out there :D
[Moto G Q&A, Help & Troubleshooting] Portablehacker:
Please can anybody help me ?
[Moto G Q&A, Help & Troubleshooting] vkk178:
If you looking for a pure gaming phone look some where else . If you want an all round phone which can also be used for ocassional gaming (at decent frame rates) and is not heavy on the pocket Moto G is not a bad choice .

You have too many questions .. only time can answer some of them ;)
[Moto G Q&A, Help & Troubleshooting] Portablehacker:
Ahh , hope i get answered sooooon!!

And what about any other alternative at below 20k Rs ?
[Moto G Q&A, Help & Troubleshooting] ViolenceFreak:
I would say it handles games pretty darn well for a phone at its price. I can play games like shadowgun deadzone, asphalt 8, dead trigger and even the GTA games at a very smooth frame rate at all times. If you put a custom ROM and kernel on your device you can get even more performance for the same amount of money.
[Galaxy Y GT-S5360 and Duos 6102 Q&A, Help & Troubl] TaylorDahmer:
I am using custom kernel that has init.d support, I am on stock rom but there is no init.d folder on system/etc so can i just create the init.d folder and put all scripts there would that even work?
[Galaxy Y GT-S5360 and Duos 6102 Q&A, Help & Troubl] Lemon_Lime`s:
i thinks maybe .

most all custom kernel here have init.d support . if you using kernel that doenst support init.d - just download it from google play (ex - Universal Init.d) . it can activate your init.d folder

Sent from my GT-S5360
[Galaxy Y GT-S5360 and Duos 6102 Q&A, Help & Troubl] ~Unify~:
Go to the link http://xdaforums.com/showthread.php?t=1933849

So search befor posting..
[Galaxy Y GT-S5360 and Duos 6102 Q&A, Help & Troubl] TaylorDahmer:
http://xdaforums.com/show....php?t=1933849

already been there, but it is only for those who don't have init.d support.. my kernel has init.d support.. but the system/etc/init.d isn't in my phone.. my question now is can I just create it if it doesn't exist? or do I need to do something else before doing that like editing some xml or whatever so it could run the scripts inside init.d
[Galaxy Y GT-S5360 and Duos 6102 Q&A, Help & Troubl] Lemon_Lime`s:
like i said . just download app like (ex Universal Init.d or Init.d Toggle) from google play to active/enable your init.d folder .

Sent from my GT-S5360
[Galaxy S Advance I9070 Q&A, Help & Troubleshooting] Nishad1982:
Could anyone outline the merits of Kitkat roms when compared to jelly beans? How is multitasking with Kitkat?
[Galaxy S Advance I9070 Q&A, Help & Troubleshooting] dagger:
Kitkat is supposed to be 17% faster than jelly bean.
[Galaxy S Advance I9070 Q&A, Help & Troubleshooting] RazaVakil7995:
Kitkat roms are mostly based on cm and aosp, so they, apart from being faster due to improvements and support for art runtime, also have a slew of features such as pattern lockscreen upto 6 x 6, album art on lockscreen, and many more..
[Galaxy S Advance I9070 Q&A, Help & Troubleshooting] Nishad1982:
Let us share some real-life experiences.
[Galaxy S Advance I9070 Q&A, Help & Troubleshooting] willi9070:
there are many merits like others said but negative side effect is the poor battery backup no matter what rom you use , what settings or whats your usage pattern, you will surely experience faster battery drain

apart from only this everything is superior, faster and functional than earlier versions :)
[Galaxy S Advance I9070 Q&A, Help & Troubleshooting] Nishad1982:
You have to give away the juice for performance. That's okay. But what about multitasking on KK? Is it fast? Is it lagfree?
[Galaxy S Advance I9070 Q&A, Help & Troubleshooting] hannez_r:
I don't experience any faster battery drain than on 4.1.2 official TW rom and on newer custom JB roms. Only on TW based HarshJelly i've got slightly better battery life.
[Galaxy S Advance I9070 Q&A, Help & Troubleshooting] willi9070:
yes its lagfree to some extent since the hardware still remains the same
[Galaxy S Advance I9070 Q&A, Help & Troubleshooting] CBatta:
Well I've actually always experienced a very good battery backup with KK comparing to the old 4.1.2 stock I had, which was also very laggy.. Of course with some roms (I'm seeing it on PAC man) you will get lower battery life according to the optimization/weight of the system itself.
[Galaxy S Advance I9070 Q&A, Help & Troubleshooting] willi9070:
its a known and accepted fact that kitkat conumes more battery then jb roms atleast on our device no point of arguement, but yes there maybe slight variation from rom to rom as i am using beanstalk its ginving me better battery backup then other kk roms which i have earlier used:)