yashsingh1/xdaforums huggingface dataset:
[LG Optimus G Pro] ayhtida:
You on an ATT sim, locked to ATT, I assume?
[LG Optimus G Pro] jeff5347:
Yes
[LG Optimus G Pro] 0verwatered:
How do I call ATT without an account and get them to push the update? I'm using straight talk so I know their not going to help me...

Is there a way I can download the update and place it on my SD card and update that way? I remember having to do that with my S3 but I'm not sure if it works that way with LG phones.
[LG Optimus G Pro] luisoman2000:
http://xdaforums.com/showthread.php?t=2760895

try this, or try flashing the KDZ.
[LG Optimus G Pro] 0verwatered:
I don't understand what half the stuff posted in that topic means. I just want the stock update no backups. I don't want to root or use any other programs and break something and no SD card is a immediate deal breaker
[LG Optimus G Pro] ayhtida:
Since you aren't a paid ATT customer, they won't help you. You could try dropping in someone else's ATT sim card in your phone and try calling them, or simply checking for the update.

OR, and not sure if this works, but you could just keep trying even with your ST sim card. I'm trying with my T-Mobile sim card and even without, and am getting the same error message folks with ATT sim cards are getting, so I'm not entirely sure the update requires an ATT sim in the phone...
[LG Optimus G Pro] luisoman2000:
o..k...

Then your best bet is to get someone with an att sim. If you are Outside the U.S, your choices are the ones i posted. using KDZ will get you the stock kit kat rom. The flashable version is debloated(they removed some of the att crap). SD WILL BE VISIBLE on the rom, what they mentioned was that on one of the custom recoveries they could not see the SD, but it is available in the Rom. I can understand your hesitation, so i reccomend you read up on how to root, install a custom recovery and also how to install a rom via KDZ. Once you understand the process you will be more confident on doing it.
[LG Optimus G Pro] 0verwatered:
I just got off the phone with ATT. Took 2 tries but I got a knowledgeable rep. Called and told him I have straight talk and he pushed the update for me using my imei. Just got done downloading
[LG Optimus G Pro] ayhtida:
Good for you :) I tried, but the guy said he was getting a red light on his end. I don't know if this is because of my T-Mobil sim card or if my work WiFi has a firewall preventing the ATT server to push the update to my IMEI. Will try again at home later today.
[LG Optimus G Pro] 0verwatered:
Spoke to soon. Did update and still on 4.1.2 lol
[LG Optimus G Pro] psal217050:
Just got off the chat with an ATT agent. Here is the conversation.

ATT: Yeah, it has been pulled back, so the update is no longer available to be pushed. It comes pre-installed on the new phones.

ME: Why was it pulled back?

ATT: To revise and make sure that all the bugs are fixed first

ME: Okay. I guess I will wait. Have a good night. bye.

ATT: I apologize about that. It will be released again. It's just not quite there yet.

So the question is to wait for a "buggier free version" or flash Esimon311's backup? Decisions, decisions, decisions...
[LG Optimus G Pro] Nelimungous:
So I wonder what they will do about those of us that actually got it? I'm not seeing too many bugs. There seems to be a brightness issue of some kind occasionally. But that's for another thread.
[LG Optimus G Pro] ayhtida:
I got off the phone with ATT. Guy tried pushing the update to my phone but nothing came through. Tried this once on my work WiFi, then again at home. Both resulted in the same thing - no response from my phone (unlocked with T-Mobile Sim card).

My next attempt will be to find an ATT sim card to use and try the same thing with customer service.
[LG Optimus G Pro] vivebatu:
Same here..see no major bugs..1 or 2 very minor non core ones...wonder what is AT&T upto
[LG Optimus G Pro] Mervingio:
Att server need authenticate your SIM with the phone but you mention you have T-Mobile SIM.

Try the backup CWM by [MENTION=5165935]esimon311[/MENTION] ?
[LG Optimus G Pro] psal217050:
They probably saw that 4.4 can be rooted and bloatware taken out and they don't like that. After all, they delayed the release of KK for months just to put it in there. They are probably trying to make it unrootable.
[LG Optimus G Pro] vivebatu:
Haha...very aptly put...true but sad
[LG Optimus G Pro] abumy:
I

Hey, at least it got this far, I mean flashable via a backup available here courtesy of esimon311.
[LG Optimus G Pro] Nomar1245:
I spent the morning chatting with AT&T support. They said they would push the update manually. Nothing happened on my end. She then said that she was losing communication with my phone, so I backed up, factory reset, and she pushed again. Again she said it was communicating, but I couldn't see it. Again she said it wasn't communicating anymore.

Finally she setup an appointment for me to get a new SIM card. Three hours later(without having gotten a new SIM card) my phone told me the update was available. It's installing as I type this.
[LG Optimus G Pro] jeff5347:
That's how mine was. You're not gonna see anything showing its dl'ing. Just gotta sit and wait til u see a popup that a update is waiting. Just curious on others whether 4.1.2 or kk. My battery sucks. Maybe 2.5 hrs SOT. I've disabled all the crap but not rooted so I can't delete the stuff. Even w kk the battery gets eaten pretty quick.
[LG Optimus G Pro] garcijua:
Who do you guys call? Whenever I call they don't know what's going on or they say it's a manufacture issue to call lg.
[LG Optimus G Pro] nomex25:
Has anyone come across the problem no MMS after the 4.4 update I used tot method. Mms not sending or recieving tells me will send when networks available and im full bar lte
[LG Optimus G Pro] jdk2:
Try this: 800-801-1101
[LG Optimus G Pro] slickrickstyles:
Ghostbusters! Sorry I had too
[LG Optimus G Pro] gusung75:
KitKat Update Issue w/ Rooted Device

Hi,

I rooted my device and returned to stock ROM. After that, I haven't been able to download any OTA SW update. This KitKat upate was not an exception. The message says that the device is in suspicion of rooting and will not be updated.

Is there any way I can get OTA SW update as I am not very familiar with rooting (mayby that is why I am getting this issue ^^)

Thanks for your help!!!
[LG Optimus G Pro] 0verwatered:
Another thing when you call to get the update pushed to your phone. Don't let your phone go to sleep, keep the screen on. When they pushed my update letting the screen time out made the update stop
[LG Optimus G Pro] psal217050:
Go into SuperUser SU and clean root. Also remove any custom recoveries and change screen timeout to never.
[LG Optimus G Pro] casanovg:
Try wiping your phone and creating the data and mms APNs by hand.

Enviado desde mi LG-E980 mediante Tapatalk
[LG Optimus G Pro] ayhtida:
Just an update. Got a friend's ATT sim card on my phone and ran the Software Update Check, and am installing KitKat as I type this! :laugh:

After install, will have to disable all the ATT bloatware applications and switch to my T-Mobile sim.
[LG Optimus G Pro] psal217050:
Two days ago ATT said they pulled the update. So I put the tot file on my phone. My friend just got his notice update and dwnloaded. Boy can ATT be any more screwed up????
[LG Optimus G Pro] jdk2:
It's because they're so used to winging it and lying to everyone they come into contact with, that it's become a way of life. And chances are, you'll never see them or hear from them again so you can move on to the next liar :(

Wash, rinse, repeat.
[LG Optimus G Pro] 0verwatered:
I think they just started telling people this to get them off the phone. I got the pop up for the update this morning and I'm on Straight Talk