yashsingh1/xdaforums huggingface dataset:
[8125, K-JAM, P4300, MDA Vario Software Upgrading] CameronJ:
I HAVE a 3g sim card and HAVE switched it for another card - didn't solve the problem.

However I have always used pocket weather - so maybe that's the culprit. I did a hard reset yesterday with the intention of slowly loading back apps to find the issue. I loaded GoodLink first, as it was my first thought. So far, I haven't had any issues, but I've been in the office all day and haven't been using my phone much.

I wonder if it is pocket weather that's causing the problem. Anyone else with problems care to chime in on whether you have pocket weather installed or not? Anyone with pocket weather not having problems?
[8125, K-JAM, P4300, MDA Vario Software Upgrading] ratcom:
I'm having the dreaded drop call problem too, my personal thoughts are something is getting broken when customizing a rom. If i'm not mistaken there NO reports of drop calls on official released rom.

oh btw Ive also noticed that when the call is dropped my radio losers signal then starts searching again.
[8125, K-JAM, P4300, MDA Vario Software Upgrading] cuboosh:
yes it is.. tap the call 1 time in a blank area between the number and the time
[8125, K-JAM, P4300, MDA Vario Software Upgrading] rsenden:
Well, I've just been on the phone for 36 minutes without the call being dropped. Of course this could be an incident, but all my previous calls were dropped after 4 minutes max. As I mentioned before, I now have my phone set to manual network selection, and I have no programs running that are using GPRS. E.g. the signal strength icon doesn't show the little G. Before I had Agile Messenger running and ActiveSync/PushMail over GPRS activated.

Some of the other postings also seem to indicate that the problem goes away when not having any GPRS programs active. Can everyone please test whether this solves their problem? Maybe with a 3G SIM you can have simultaneous voice and GPRS active, and not with older SIMs?

BTW. I heard a click a few times and was afraid that the connection was lost, but it wasn't. Maybe that was due to the fact that it was an international call.
[8125, K-JAM, P4300, MDA Vario Software Upgrading] ratcom:
I think this could be a possible cure as Ive tried with and without gprs active however I never turn off auto network search!? And when you think about it that would explain why it drops the signal totally and start searching for network again???
[8125, K-JAM, P4300, MDA Vario Software Upgrading] CameronJ:
ratcom,

What applications are you running? What ROM? We can't effectively diagnose what's causing this problem if people just chime in with "calls drop" or "calls don't drop". Do you have SBSH PocketWeather installed?
[8125, K-JAM, P4300, MDA Vario Software Upgrading] aron7awol:
I changed to manual network selection last night to see what would happen today. I didn't make too many phone calls, but did just have one drop a little while ago.

It's definitely not something that always happens, because I've had some long calls that were fine. I'm going to disable PocketWeather's auto update and test it out again tomorrow. If I still have dropped calls then, I'll have to go back to 2.21. Dropped calls are unacceptable IMO.
[8125, K-JAM, P4300, MDA Vario Software Upgrading] djaladin:
I'll chime in and say I've never had abnormal dropped calls that were followed by the phone searching for network UNLESS I was connected to GPRS at the same time. Agile Messenger seems to be my culprit, but I don't leave it running often. I log into Yahoo through mobile text messaging, and if someone contacts me that I want to have a real IM conversation with, then I'll log into Agile to make it easier.

I've also had it happen while using just SPBWeather, which never updates as often as it is set to, but does update automatically a couple times a day. My guess is that GPRS is fighting with GSM when we take or make a call. It seems that the severity of most of the dropped call issues is in direct relation to how many auto-GPRS applications are running.

FYI, I'm using the Summiter 2.24 T-Mobile custom Rom with 2.25 Cingular radio on Cingular Wireless. I'm running SPB Weather and Agile Messenger (as far as GPRS-using apps are concerned.)

Mark
[8125, K-JAM, P4300, MDA Vario Software Upgrading] the blues:
im running the same rom with Agile and WeatherPanel and NewsPanel. I agree with the observation above that it ONLY happens when I'm connected to GPRS.
[8125, K-JAM, P4300, MDA Vario Software Upgrading] rsenden:
I just did another test; I called my mobile from another phone twice; the first time without having any programs active over GPRS, the second time with ActiveSync/PushMail enabled and Agile Messenger running. On the first call it was still connected after 14 minutes so I hung up manually, the second call was disconnected automatically after about 4 minutes.

BTW. I also tried enabling PushMail and Agile Messenger while the first call was still connected, but got an error message that it couldn't connect to GPRS because a voice call was active.

So I think not having GPRS connected is a good work-around for not having calls dropped, so far it seems to work for me anyway. Some questions remain though. Can we have just ActiveSync/PushMail enabled without any problems (e.g. are mostly external programs like Agile Messenger, PocketWeather causing this problem)? Is it somehow possible to have GPRS disabled automatically while making a voice call (via registry settings or an external program)? Does this problem only occur with 'old' SIM-cards, and not with 3G SIMs?
[8125, K-JAM, P4300, MDA Vario Software Upgrading] aron7awol:
Good ideas being thrown around...

Tomorrow I'm going to run a few tests.

1) GPRS not connected

2) GPRS connected but no programs accessing it

3) GPRS connected at start of call and PocketWeather updating every 10 mins

4) GPRS not connected at start of call and PocketWeather updating every 10 mins

That should help narrow it down a bit.
[8125, K-JAM, P4300, MDA Vario Software Upgrading] TauTau:
I have Pocket Weather installed, though it *should* not connect via GPRS. Under the tab connections I have deactivated "use connection manager" and "auto-update on connectio" and have only "auto update on activesync connect". Is this the correct setting to prevent it from making a connection? It can't connect anyway since I have no configuration for http in my settings, but maybe the trying alone is enough for the call-drop problem...
[8125, K-JAM, P4300, MDA Vario Software Upgrading] aron7awol:
I would also set "Automatic Updates" on the Update tab to "Nothing"

I set that and deactivated the ones you mentioned last night, and it hasn't tried to connect to GPRS since.
[8125, K-JAM, P4300, MDA Vario Software Upgrading] ratcom:
Sorry mate was in a hurry to post some real details so here is a list of running programs....

Agile Messenger

Wisbar Advance

Weatherpanel

Pocket Breeze

Phonealarm

Push Email

btw Im currently using the qtek stock rom to avoid drop call problems so I cannot do anymore testing however at the first real sign of progress Ill be reflashing the rom ;)
[8125, K-JAM, P4300, MDA Vario Software Upgrading] mlampcov:
I'm having the same problem also, and I'm running a 2.17 ROM with an old style Cingular SIM. I have Push activated and PocketWeather as well.

Having the exact same problem. Also I'm getting a weird lockup of the device if it sits for a while. This happens more often if I leave the phone on a charger over night, but will happen on its own. The phone won't respond to any keys at all, if it's on, it stays on, if it's sleeping it won't wake up. Anyone else having this issue also?

Marc
[8125, K-JAM, P4300, MDA Vario Software Upgrading] CameronJ:
So it sounds like it's not just Pocket Weather. Agile Messenger seems to be another culprit. I'm still running with just GoodLink as an app that constantly connects to GPRS, and everything has been ok so far - so we'll see if that continues.

Next question - Anyone getting dropped calls that doesn't have either Pocket Weather or Agile Messenger installed?

Marc - you may get more responses if you post to a new thread.
[8125, K-JAM, P4300, MDA Vario Software Upgrading] aron7awol:
After some testing, I can confidently say this is a PocketWeather problem, at least for me. Agile Messenger could cause a similar problem, but I don't have it installed.

This thread over at the SBSH forums discusses the problem. There is no solution currently.

I have, however narrowed it down successfully. Consider these two scenarios:

A) GPRS connection is currently established, phone call comes in (which should put the GPRS connection on hold until the call is completed and then resume)

B) GPRS connection is not established, phone call comes in

Only in the first scenario will the call be interrupted by PW and dropped.

I've tested both scenarios numerous times (PocketWeather auto-update set to 5 minutes to try to reproduce the bug quickly), and in the first scenario, the calls last only 5-8 minutes before they drop. In the second scenario, the calls last as long as I want to talk without any issues (1 hr+).

Therefore, those of us with the "GPRS always connected" registry hack enabled will always get this problem if PocketWeather (and probably other GPRS apps) is set to autoupdate.

If I disable PocketWeather's autoupdate, I have no problems. Now, I can't say for sure if I had these problems when I had xelencin's 2.21 ROM with the Cingular 2.25 Radio ROM, or if it only started when I upgraded to xelencin's 2.24 ROM with the Cingular Radio ROM. I would like to know if it is the Radio ROM causing the problem, or the 2.24 OS ROM itself.
[8125, K-JAM, P4300, MDA Vario Software Upgrading] aron7awol:
I knew if I spent enough time, I'd figure this problem out.

I downgraded to PocketWeather 1.24 (was using 1.34 before) since I started having problems when I updated my ROM to 2.24 AND updated PocketWeather to 1.34. Well the problem is gone!

Since I'm just happy to get this problem eliminated, I'm not going to bother downgrading my ROM and testing on the 2.21 xelencin, which was my logical next step.

I can say that it is either just a PocketWeather issue that came up in between 1.24 and 1.34 (I haven't tried any others in between, so some in between may be OK too), or it is a combination of the 2.24 OS ROM or 2.25 Radio ROM with PocketWeather 1.34. If someone else wants to try other version combinations to help determine exactly when the problem starts, that would be great. I myself have done enough up/downgrading lately. :)

PocketWeather 1.24 download

Hope this helps a few other people who have been pulling their hair out.
[8125, K-JAM, P4300, MDA Vario Software Upgrading] beatnikjoe:
For what it's worth I also started experiencing the dreaded drop call problem. What's odd is that it showed up about two weeks ago when Cingular changed how I accessed voicemail. I'm not sure if this problem is related to that or not. I I just remember this is when things changed.

Today I decided to downgrade to:

ipl 1.08

spl 1.08

gsm 01.09.11

os 1.8.11.1

I believe is the original stock. I still am experiencing the same problem. Tonight I'm standing in from of my house talking on the phone then all of the sudden..click..click...silence... then the phone goes into search mode. When I kill the GPRS or Edge connection all seems to go back to normal.

BTW- I stopped by the Cingular store today and got a new sim card. this hasn't helped.

I'm about ready to call this one toast and get a replacement.

Any other suggestions gladly welcomed.

B

Vancouver, WA
[8125, K-JAM, P4300, MDA Vario Software Upgrading] aron7awol:
What programs are you running that access the GPRS connection?
[8125, K-JAM, P4300, MDA Vario Software Upgrading] beatnikjoe:
Journalbar and I do not have the "GPRS" always on hack enabled.

I've now disabled Journalbar ability to autoupdate via wireless.

brian
[8125, K-JAM, P4300, MDA Vario Software Upgrading] TauTau:
hm, so my case doesn't quite fit into the "GPRS is the problem" picture, since I nearly never have GPRS on, and if I have (like once a week) it's not automatically...
[8125, K-JAM, P4300, MDA Vario Software Upgrading] kevev:
Agile Messenger does it on mine. When I shutdown Agile I do not get droped calls. I am runing 2.24 with 2.5.11 radio and Agile Alpha build.
[8125, K-JAM, P4300, MDA Vario Software Upgrading] Marc83:
I have it as well, both skype and my email (which i set to check every 5 min) cause the problem...
[8125, K-JAM, P4300, MDA Vario Software Upgrading] aron7awol:
Well, this really confuses me. In my testing, I was able to reproduce the problem EVERY time by having PocketWeather autoupdate, connecting GPRS, and starting a call. In that scenario, no call lasted over 9 minutes. I tested this many times. I was unable to reproduce the problem in any other scenario, the calls just didn't drop.

Since I've downgraded to the old version of PocketWeather, I am unable to reproduce the problem. In between the versions, SBSH rewrote the connection manager for PocketWeather, which I'm assuming is where the difference lies. I've posted all of this info on the SBSH forums, hoping the developer can shed some light on this, and we can solve it. If they figure out why PocketWeather causes the problem, then maybe we can fix it in other programs as well.

At this point, I think it is mostly the ROM's fault however, as I never saw a complaint about dropped calls until the new ROMs came out. A friend of mine is still running 2.21 with the old PocketWeather. I'm gonna borrow his phone and run my tests with his phone as-is, and then update his PocketWeather and test again. I'll be posting the results in the near future.
[8125, K-JAM, P4300, MDA Vario Software Upgrading] aron7awol:
OK, I had two dropped calls within 5 minutes today. It's time to downgrade the ROM. Going back to 2.21. I will see if I can use 2.21 with the 2.25 Radio ROM and not have problems.
[8125, K-JAM, P4300, MDA Vario Software Upgrading] mlampcov:
I have PW 1.2.4 installed and I still have this issue, I was hoping that we had nailed it down, but still the problem persists.

I have no technical reason to suspect this, but I really think it's to do with push e-mail in some way. with Push off I still had the problem but much less often. Now that I've been forced to turn it back on I seem to drop more calls and have more lock-ups of the entire phone.
[8125, K-JAM, P4300, MDA Vario Software Upgrading] CameronJ:
It's not specifically related to push e-mail, rather the way applications that frequently request GPRS connections interact with something in the new ROMs. I finally had my first dropped call today since running with just GoodLink on the phone. No Pocket Weather, no Agile Messenger (I've never used it), nothing but GoodLink. Interestingly enough - it dropped the call after GoodLink tried to downgrade itself (long story - I had to hack a newer version onto my Wizard), when I didn't have dropped calls before it tried to downgrade (even though the downgrade wasn't successful).

Very strange. I'm hoping that since Cingular does officially support GoodLink, that the ROM coming out on Monday will be fixed in this respect - but my guess is that it won't be.
[8125, K-JAM, P4300, MDA Vario Software Upgrading] aron7awol:
I'm banking on the new ROM being something newer that fixes this bug as well.

Unless they don't know the bug exists, I don't think they'd be willing to release a ROM with an issue that serious. (I guess maybe they don't consider it serious, but I do)
[8125, K-JAM, P4300, MDA Vario Software Upgrading] summiter:
I've been poking around the files that came in the gprsstall cab which was part of the 1.x ROM. It contains a replacement radio.dll and rilgsm.dll, which have been modified to behave differently as far as starting and tearing down data connections.

What I haven't sorted out yet is why a different behavior would be needed on CWS than on other carriers. I don't see an avalanche of T-MO folks getting dropped calls on AKU 2.3, so I'm a bit stumped atm.

I was hoping to find an updated version of gprsstall in that leaked Cingular 2.25 ROM, but there wasn't one. I don't know if that was oversight or intentional. The version from the 1.x ROM will break wifi if used on a 2.X ROM.

This is the first thing I'm going to look for in the ROM release that's supposed to happen Monday.
[8125, K-JAM, P4300, MDA Vario Software Upgrading] aron7awol:
Well I'm on T-Mobile USA and I get dropped calls without fail if I have a GPRS application running, using xelencin's 2.24 ROM (which is AKU2.3, right?).
[8125, K-JAM, P4300, MDA Vario Software Upgrading] jt_armstrong:
I am on T-mobile US and am also using xelencin's 2.24 ROM. However I don't get dropped calls either with or without GPRS running. I often make calls that last over 1.5hrs. Always works always reliable.
[8125, K-JAM, P4300, MDA Vario Software Upgrading] aron7awol:
Do you have any programs running that would be trying to use the GPRS connection while the phone call is in progress?
[8125, K-JAM, P4300, MDA Vario Software Upgrading] jt_armstrong:
I use Omega One's Journal Bar which is set to update every hour and every 30mins on the share prices I track. Outside of that I use activesync to fetch emails every 15mins from 3 separate pop3 accounts.

I have never suffered from reception problems or calls dropping either in this ROM or the previous 4 that I have had installed.
[8125, K-JAM, P4300, MDA Vario Software Upgrading] aron7awol:
Interesting... don't think it makes a difference, but I'm using a proxy to connect through GPRS. I suppose that may have something to do with it.
[8125, K-JAM, P4300, MDA Vario Software Upgrading] CameronJ:
Hm, I just installed the gprsstall cab - we'll see if that makes any difference.

Well - that messed with a few things. My signal strength icon is messed up (it shows no bars when I do have a connection) - and I appeared to lose the 'E' icon. Phone and data still work though - so it looks like it's just an icon issue.
[8125, K-JAM, P4300, MDA Vario Software Upgrading] TauTau:
Vodafone germany here, and I checked with my provider, seems I have a 3G SIM already...
[8125, K-JAM, P4300, MDA Vario Software Upgrading] kenonbliss:
Dropped Calls AKU2

So here's the kicker...

I had the same problem in Portland OR with an old MPX220 earlier this year.

Coincidentally, we didn't have Cingular in this area before the merger. I didn't have problems until Cingular began to "upgrade" the old AT&T network in the area. I had the original Cingular SIM in the phone, and after the "upgrade" dropped calls like hot potatoes.

So I go into Cingular, get a new 20bit 64k SIM, and guess what, no more dropped calls.

Works like a dream in Portland, and most other places. BUT, I go visit a client in downtown LA and drops like it did before... I do a network search, and AT&T shows, not Cingular.

So, my conclusion is the old SIM worked on the AT&T aged networks fine, not the new "upgraded" Cingular network. New SIM is groovy on the upgraded network, but is a bust on the networks still to be upgraded.

Seen it on multiple devices, PPC and standard 3G phones. Non-techie family experienced similar right after the upgrade. No services at home, but suddenly with new SIM (after upgraded network), get 4 bars...

Go figure. Can't imagine why a problem of this nature wouldn't be made public.
[8125, K-JAM, P4300, MDA Vario Software Upgrading] sk7575:
dropped calls

I posted a message on the wizard upgrading forum this morning about dropped calls and someone sent me to this thread.

I am running summiters latest 2.3 ROM for cingular on the HTC 8125. I started dropping calls the other day and now I think I realize that it could be agile messenger. I removed it and will do some testing here now and post my results later. great stuff on here, you guys rule!

-- UPDATE #1

I removed agile messenger. After removing it I had the phone sitting for a few minutes and it popped up a message saying something about not being able to find agile messenger to execute it. The weird thing is, i didnt have agile running before I removed it. So something is starting/trying to start it automatically. I will troubleshoot it more.

-- UPDATE #2

Ok agile messenger was definitely causing the problems for me. I just did 2 15-20 minute phone calls without any drops. Before removing agile I couldn't talk for more than 5 minutes without a drop.
[8125, K-JAM, P4300, MDA Vario Software Upgrading] aron7awol:
Well since the "new" Cingular ROM came out and was nothing we didn't already have, I figured I'd try downgrading my Radio ROM to see if it resolved the dropped call problem.

So, running 2.24 ROM (AKU 2.3) with the 2.07 Radio ROM, I can say that the dropped calls still happen.

I will probably try 2.25 (AKU 2.2) and if the problem still exists, try 2.21 ROM w/ 2.25 Radio ROM, which I'm pretty sure works since I ran this config for a few days and don't remember any dropped calls.

So really, I'm back to waiting for the next ROM (AKU 2.5), hoping it fixes the bug.
[8125, K-JAM, P4300, MDA Vario Software Upgrading] maswell:
I got rid of agile messenger, and it seems like my call dropping problems are gone too....at least they were gone the last 45 minutes I was trying to help my mom fix her laptop over the phone. *sigh*

Hope they fix this soon!
[8125, K-JAM, P4300, MDA Vario Software Upgrading] mobilehavoc:
This is more than likely something to do with the new AKU 2.2/2.3 roms.

I've been running the Custom Cingular AKU 2.0 (iMate 2.17) rom for weeks now and I have never had this issue. I ALWAYS have an active GPRS connection for the following:

Verichat running all the time in the background

SBSH PocketWeather 1.24 checking every 15 mins

Mail2Web DirectPush always running

3 POP3 email accounts checking every 5-10 mins

I've been on 2 hour phone calls with no issue. I agree with another poster that rather than blaming the apps it is more than likely something in the new ROM that is causing an issue.

Even when I tried Agile Alpha it would not disconnect my phone calls...if I'm on a phone call and an app needs data it will either just timeout or error out that connection isn't available.

With the 2.17 ROM the GPRS suspend works fantastically too...i.e. if I'm browsing or chatting and then call comes in, I'll take the call and then hang up and my GPRS will resume instantly (will not need to reconnect,etc). Works every time.

To those having these issues, if you have the time try 2.17 and see if you still have the same problem. That will determine the culprit once and for all.
[8125, K-JAM, P4300, MDA Vario Software Upgrading] CameronJ:
It's definitely a combination problem. Something changed in AKU2.2 that certain apps that require frequent GPRS connections (not all) don't interact well with. If I go back to 2.17 I don't have the problem either.
[8125, K-JAM, P4300, MDA Vario Software Upgrading] ratcom:
When you say 2.17 do you mean stock or custom roms? i.e. this one "Cing8125:217 ROM w/CF2,ringers,themes and A2DP" or RUU_Prodigy_2170702_21707102_20710_QTEK_WWE_Ship.exe
[8125, K-JAM, P4300, MDA Vario Software Upgrading] sk7575:
2.17 doesnt have direct push though does it? I guess I have to pick my battles :)
[8125, K-JAM, P4300, MDA Vario Software Upgrading] ratcom:
2.17 has push email
[8125, K-JAM, P4300, MDA Vario Software Upgrading] CameronJ:
That one. Of course I love a challenge, so I'm still trying to get everything working on the new 2.3 ROMs. My testing in this regard has been limited lately though, as I've also been trying to get my own ROM up and running.

This also does not appear - based on what I've seen anecdotely on the board - to be specifically related to direct push. There are a number of people who have posted indicating that they have direct push enabled and have not had this problem.

This would make sense, as a problem such as this inherent in the OS, ie. a conflict between native applications, most likely would have been discovered by Microsoft and the carriers in what I hope would be rather extensive testing. It's why I believe that something small changed that caused a conflict with the way certain apps are written.