yashsingh1/xdaforums huggingface dataset:
[Sprint LG G2] cymryk:
My Sprint Chat Transcript

Sprint: All agents are currently busy, please hold for the next available specialist.

Sprint: Thank you for waiting, you're in our Chat queue in position 3. We will connect you to a specialist soon.

Sprint: Thank you for waiting, you're in our Chat queue in position 3. We will connect you to a specialist soon.

Sprint: Thank you for waiting, you're in our Chat queue in position 3. We will connect you to a specialist soon.

Sprint: Thank you for waiting, you're in our Chat queue in position 3. We will connect you to a specialist soon.

Jasmine D: Can you please provide a little more clarification on your question or concern?

Customer: any way i can talk you into pushing the kitkat updat to myt phone?

Customer: been going nuts waiting for you guys to release it eversince lg released the saource

Jasmine D: One moment please.

Jasmine D: May I please have your 6-10 digit numeric PIN to access your account?

Jasmine D: Since you don't have your account PIN available, please answer your backup security question:First name of childhood best friend?

Customer: XXXXXXXXXXX

Customer: i beleive the pin is XXXXXX

Customer: but not sure i remember that

Jasmine D: Could you please confirm the phone number you concerned about ?

Customer: XXX-XXX-XXXX

Jasmine D: AS of now Kit kat is not available for LG G2 (LS-980)

Jasmine D: Once it is available it'll be updated over the air on your phone .

Customer: support.sprint.com/support/article/Find_and_update_the_software_version_on_your_LG_G2/WServiceAdvisory_542_GKB55011?INTNAV&eq;SU:DP:eek:V:UG:LgG2:FindAndUpdateTheSoftwareVersionOnYourLgG2

Customer: according to the above site it is

Jasmine D: One moment please .

Jasmine D: On the Home screen, tap Apps > Settings.

Scroll up and tap System Updates.

Tap Update LG Software.

Phone will check for updates or display Your system is currently up to date.

Tap Home to return to Home screen.

Customer: also lg released the source code for the zvc kitkat update for the ls980 almost a week ago

Customer: been doing that

Customer: is why i am asking for it to be pushe

Jasmine D: Lets Such type of update automatically updated on the phone over the air .

Jasmine D: We do not push anything from here .

Love how she started with an obvious lie then falls back on "We cant do that"
[Sprint LG G2] mtg981:
Yes I know, that's why I posted the whole thing I got to see if someone could see anything else. When I put in that first link from previous user on previous page I got a page with that link embedded.
[Sprint LG G2] youdug:
if you get prompted for the update and dont want to install it but want to help us out, download the update but choose not to install it.

the ota zip is going to be in data/cache.

grab that file and move it to your internal storage and either push it to your pc and upload it somewhere or upload it somewhere from your phone.

if you need help pm me.
[Sprint LG G2] riggsandroid:
sha-1 hash in the file name. hax it.
[Sprint LG G2] mistermidas:
I'm starting to think Sprint is basically 100% full of sh*+ ...for 2 main reasons specifically.

1. With xda members, you guys know as SOON as an update is released, we will let the community know we have it with pretty much verifiable proof. Nobody so far has even said they received an OTA yet. Hell, Verizon guys don't even have an official OTA yet and they managed to push an update to kk on their own. Also when spark was released, i updated that on the first day with just one Google framework data clear. I've done that over 20x now trying to force this KK update and still nothing.

2. Why does the Sprint site list the update as ZVB, but the LG open source page states it as ZVC?? That makes absolutely no sense to me. And then the fact they finally release it on the last day if the quarter at that when we know zvc has been released as source for a week or so now. It's starting to make me think there really is no update at all and the Sprint site was updated only to save face.....
[Sprint LG G2] riggsandroid:
so its all just a huge conspiracy huh? :silly:

found this for you - http://phota.me/jBUG.jpg
[Sprint LG G2] sin-cal:
Eh, i no longer care! Must find something else to obsess over
[Sprint LG G2] mistermidas:
So funny i forgot to laugh..
[Sprint LG G2] ghostcamed302:
Cars, but there not cheap. I'm on my second set of rear tires since I've had this car (:

Sent from my LG G2 on the Now Network
[Sprint LG G2] sin-cal:
We got three aquariums in the house. Maybe after i do the weekly cleaning my update will push. Blah!
[Sprint LG G2] garwynn:
What the...?

https://community.sprint.com/baw/thread/154998

ZVB	03/31/2014

Upgrade to Kit Kat

Fix Next Radio audio issue
[Sprint LG G2] sin-cal:
So....zvc is zvb in disguise? Haha
[Sprint LG G2] tt0h:
Now the long wait until someone actually receives the update...
[Sprint LG G2] wcr84:
I 100% agree. I think there's somthing smells fishy. If we don't start seeing that update by 3est today. I will know they are full of s***

---------- Post added at 03:50 PM ---------- Previous post was at 03:46 PM ----------

I also understand that if you change your date and time into the future if may trick the server into giving you the goods
[Sprint LG G2] garwynn:
Hey guys, it's coming. No need to hammer Sprint like this.

Just keep your shorts on and wait a bit longer. You've already waited this long, right?
[Sprint LG G2] sin-cal:
Said the security guard before being trampled...haha
[Sprint LG G2] ghostcamed302:
* slowly put shorts back on and waits*

Sent from my LG G2 on the Now Network
[Sprint LG G2] 64mosh:
LG's product support site still has ZVA as the latest update,

http://www.lg.com/us/support/product-help/CT10000003-CT10000027-1386799961730

Send from my OpTimuS DE 2.2 using Tapatalk
[Sprint LG G2] cymryk:
* stops, turns back, and begins search for shorts *

* grumble grumble grumble *
[Sprint LG G2] Williek113:
*Takes off pants and puts on shorts because garwynn says so*
[Sprint LG G2] ghostcamed302:
Anyone get the update yet?

Sent from my LG G2 on the Now Network
[Sprint LG G2] tranziq:
I am following 5 separate forums waiting for the first post of someone receiving the update. No dice so far

UPDATE

Someone on S4GRU just got the update:
[Sprint LG G2] ghostcamed302:
I hope it hits before I go to work so I can at least download it over WiFi

Sent from my LG G2 on the Now Network
[Sprint LG G2] Trina9:
And let the waiting began...
[Sprint LG G2] tt0h:
user at s4gru is reporting downloading it now. Can't post the link, just google s4gru and go to their lg forums.
[Sprint LG G2] epraia12:
Downloading mine now!
[Sprint LG G2] jthein1989:
That reminded me of my grandpa when my grandma didn't let him do something, lol.
[Sprint LG G2] barleysoda:
Sprint took my shorts off and hammered me for the past tens years...

I don't even have LTE yet and I am in the Capitol city of California
[Sprint LG G2] patriky:
Ok, guys I corfirming update LS980ZVC 12!!!!!! So it is not LS980ZVB . Here is my photo :laugh:
[Sprint LG G2] wcr84:
I

Glad your getting it. But mine still says up to date after Google services was cleared
[Sprint LG G2] hotbbq:
Skin of their teeth...
[Sprint LG G2] youdug:
i cant see the picture at my job but if you got the update go to data/cache, pull the zip, and upload it please.
[Sprint LG G2] garwynn:
Those of you who got the update.... Please don't flash yet.

If you're rooted grab it out of /cache/fota please or dump a logcat and look for ZVC. There should be a link in there that will get us the file.
[Sprint LG G2] jthein1989:
Time to wait for a flashable zip. I'd rather keep root.
[Sprint LG G2] garwynn:
Sooner we get the file...
[Sprint LG G2] ceyo14:
If you are rooted please do this. Also after you upload it delete it. So you keep root in the mean time.

---------- Post added at 11:26 AM ---------- Previous post was at 11:26 AM ----------

Wow! 618.1mb...
[Sprint LG G2] bhsvault:
For the love of God, this. Please....
[Sprint LG G2] patriky:
Hope U will get update soon ! The worst thing guys is, I m living in Europe and I have a update :(
[Sprint LG G2] jthein1989:
Change the thread title to WooHoo!
[Sprint LG G2] barleysoda:
You have Sprint in Slovakia?
[Sprint LG G2] arehm:
Garwynn, for those of us stick recovery and rooted who wish to maintain root what is the best way to deal with the flash able zip that will be created. I just want to ensure I'm ready when you drop it.
[Sprint LG G2] ghostcamed302:
Nice o's lol

Sent from my LG G2 on the Now Network
[Sprint LG G2] youdug:
^ i thought it was in data/cache.

either way just look in both of them places :D
[Sprint LG G2] tranziq:
For the love of everything holy,

someon upload the installer so the devs can start working on it
[Sprint LG G2] youdug:
can you go to cache/fota or data/cache and upload the OTA zip for us to mediafire or somewhere?

edit: 618mb? :confused:
[Sprint LG G2] esoh:
Uploading to Dropbox now. Please PM for link.
[Sprint LG G2] James7Bond007:
What was the full filename? If we have that, we should be able to figure out the OTA download link based on what Autoprime previously posted.
[Sprint LG G2] wcr84:
Anyway to get this update from the link if we aren't rooted? Instead of having to wait on ota
[Sprint LG G2] autoprime:
ya gimme filename..

plz :)
[Sprint LG G2] esoh:
Here's mine.

22d7d735e9def15f3dd803c6f687b579910f732c.LS980ZVA_01-LS980ZVC_12_update
[Sprint LG G2] uecker87:
I side-loaded ZVA while stock unrooted. I sort of forgot what I did, but I'm sure it will come back to me when I attempt to this time around.
[Sprint LG G2] Trina9:
1. Haven't updated yet.

2. Don't root, so I don't have a clue how to do that. Or if it can be done at all.

3. I don't know about the size, just downloaded to my phone. Was listening to music so, have no clue it was even downloading.
[Sprint LG G2] James7Bond007:
All: Download link direct from Google: http://android.clients.google.com/p...79910f732c.LS980ZVA_01-LS980ZVC_12_update.zip

(thanks Autoprime for posting the links for prior OTAs!)
[Sprint LG G2] Enter The Nexus:
Congratulations everyone! Have fun playing with Kit Kat!

Also, for people concerned about root, use ioroot25, as it roots KK.
[Sprint LG G2] ghostcamed302:
How do I install this, thanks.

Sent from my LG G2 on the Now Network
[Sprint LG G2] esoh:
Do people still need Dropbox link with the direct download link. I'm assuming not, but wanted to check.
[Sprint LG G2] James7Bond007:
You either need to 1) be rooted, 2) use the file from ioroot to get a root adb shell, or 3) use ADB sideload per the instructions at http://android-revolution-hd.blogspot.com/2013/12/ow-to-use-adb-sideload.html (or google for adb sideload and find another guide/tutorial). You can get adb.exe from the ioroot package. You'll also need to install the LG G2 drivers on your PC/laptop.
[Sprint LG G2] ghostcamed302:
Sweet thanks man

Sent from my LG G2 on the Now Network
[Sprint LG G2] mistermidas:
N5 came with all 3bands enabled, it didn't need a spark update.
[Sprint LG G2] Robisgnarly:
well that makes sense
[Sprint LG G2] p2cactus:
No update here. Hoping that it really is starting to roll out. Even if it's just a test batch that means we are close.

Sent from my Sprint LG G2.
[Sprint LG G2] gonk24:
It didn't, and it still hasn't been updated.
[Sprint LG G2] mistermidas:
Dude. ....yes, it does. And has been since it was released. I almost bought it over the G2 because of that reason. Do some research.
[Sprint LG G2] gonk24:
Dude, I did do the research. I have yet to find anywhere that says spark was enabled out of the box. In fact, I have found and read much that says the exact opposite. Nexus 5 is still waiting on the ota to enable spark.

Sprint rep comments about the ota at the end here from 1 week ago

https://community.sprint.com/baw/m...daforums.com/showthread.php?t=2627853&page=4
[Sprint LG G2] mistermidas:
Ok, well I'm a lil confused then. But neither what you linked and what i posted are pure evidence. And sprint reps don't know sh*÷ ever....So that doesn't mean much.
[Sprint LG G2] mtg981:
Right on. I think spark update hurt my data connections sometimes. Especially when at work and lose signal, sometimes it causes data connection to not even try and connect for many minutes. I can toggle data, airplane mode- nothing. And I'm not rooted....yet. figured I might as well wait till KitKat comes out before rooting.

I was wondering about that. Didn't know if doing what you recommended would inhibit any of the LTE "functions"and haven't had time to research it. Since you found it helpful, I am going to try it. Thanked also!?
[Sprint LG G2] gonk24:
You're right that they don't. But, there are discussions here on XDA about enabling the bands on your own and about the lack of ota. I'd say that says it all.
[Sprint LG G2] Ascertion:
Nexus 5 can connect to other bands, but it's buggy hence why it needs the Spark update. (Exactly the same reason we needed the Spark update, even after enabling the Bands on ZV8 or ZV7.)

Although, no source code has been posted so the OTA is not rolling out now.
[Sprint LG G2] ghostcamed302:
Anyone gotten the supposed update? Or was that guy just trolling.

Sent from my LG G2 on the Now Network
[Sprint LG G2] Ascertion:
Sprint care legitimately posted that on Twitter. However, I feel the information wasn't correct. The people behind sprintcare twitter page know hardly anything more than what's already public knowledge.

Sent from my LG-LS980
[Sprint LG G2] ghostcamed302:
That what I was thinking too Ascertion, unless they are going to push it tomorrow(later today since its 12:44am where I'm at) and the per published that early but who knows until it actually drops.

Sent from my LG G2 on the Now Network
[Sprint LG G2] Robisgnarly:
Just hope we get ART, am very much looking forward to it.
[Sprint LG G2] ghostcamed302:
Build is now ZVC, I'm guessing were not gonna get it today.

Sent from my LG G2 on the Now Network
[Sprint LG G2] Robisgnarly:
hopefully soon. Where did you Find build info?

EDIT: found it

http://device.sprintpcs.com/LG/LS980-SPRINT/latest
[Sprint LG G2] ghostcamed302:
Over on s4gru forum, in the LG g2 users forum. Great bunch of guys.

Sent from my LG G2 on the Now Network
[Sprint LG G2] gonk24:
No trolling here, it's what Sprintcare said. Everyone knows that isn't reliable though
[Sprint LG G2] ghostcamed302:
I was not calling it troll in the usual since, more like the rep not knowing enough.

Sent from my LG G2 on the Now Network
[Sprint LG G2] gonk24:
I wouldn't be surprised if the rep was referring to the rollout at T-Mobile, AT&T, etc. Meaning LG has pushed it to some phones, not necessarily to any on Sprint.
[Sprint LG G2] androidchyk24:
Got the file now how to flash? Lol
[Sprint LG G2] James7Bond007:
Just a note of caution to anyone installing the update, there have been rumors/posts about newer G2 updates preventing rolling back to prior firmware versions. If you install this update, you may lose root for some time (weeks, months, forever) until one of the devs figures out a workaround.
[Sprint LG G2] garwynn:
Pulling the ZIP now to look inside. Then we'll see what the game plan will be.

My initial thoughts are to do like ZVA if possible but that requires a custom boot.img.

For those not following on IRC the tot may be available as early as tonight.

I'm sure [MENTION=2684188]autoprime[/MENTION] will post it when it's ready.
[Sprint LG G2] JaceAlvejetti:
Sideloading the Update file put me in a boot loop, LG to system updating, reboot repeat, I was stock ZVA unrooted, trying to restore now
[Sprint LG G2] snobrdr2324:
I got the exact same thing and was coming from the exact same state. Let me know if you figure it out since I can't seem to get into recovery.
[Sprint LG G2] garwynn:
I won't recommend people try anything special with this just yet.

If you're not completely unrooted stock you stand to be in trouble if flashing at the moment.

Stay tuned though, we're working on a modded OTA as we speak.

Just hope it doesn't hose my phone or I'm out until the .TOT becomes available.
[Sprint LG G2] youdug:
Thank you everyone.

Thanks auto and garwynn.
[Sprint LG G2] JaceAlvejetti:
I always jump the gun, been burnt a few times, My data, as you can tell by now isn't that important to me, Most of it is on my home server and easily retrievable, But atleast I can tell you this, after the failed install I was in fact able to restore back to ZV7 successfully, The more you know.

I also agree and thank you both for all you do!
[Sprint LG G2] HeckNoTechnO:
+1 on this don't just flash it! Let the great devs here do there magic. You could lose root or brick your device. Have patience.
[Sprint LG G2] riggsandroid:
I bet we only got the update cause of the people who called our Sprint for their lying about the update.

/s
[Sprint LG G2] barleysoda:
wow...it got quite the last few minutes.

...everyone must be busy with their boot loops.:laugh:

---------- Post added at 10:00 AM ---------- Previous post was at 09:55 AM ----------

Kitkat day!!!...bootloops for breakfast!!!...its a tradition.:good:

no not me... I only flash ROM's.:cowboy:
[Sprint LG G2] garwynn:
For those of you who want to take the OTA as-is, be aware you will reboot 3 times in the process.

Here's how the OTA works:

Stage 1

Patch check (everything as it should be?)

Apply Radio Patch

Flash Recovery to Boot partition

Set stage value to 2

Boot to Boot partition

Stage 2

Flash recovery to recovery partition

Set stage value to 3

Boot to recovery partition

Stage 3

Flash new kernel (boot.img)

Apply Patches, new files, symlinks, permissions, etc.

Update build.prop

Set stage value to blank

End (automatic reboot.
[Sprint LG G2] barleysoda:
I would like to take the ROM that was made from the OTA but has stage 2 removed.:cool:
[Sprint LG G2] James7Bond007:
Have you tried installing it yet? Any idea if it prevents using the ZV8/ZVA recovery tots? Does the ytiruces_1a file from ioroot still provide a root adb shell?
[Sprint LG G2] garwynn:
According to the charts and IRC downgrade it still possible and root is ready
[Sprint LG G2] badman81:
Ok I'm not rooted and i downloaded the update how do i install it?
[Sprint LG G2] ghostcamed302:
Still waiting for the update here

Sent from my LG G2 on the Now Network
[Sprint LG G2] jthein1989:
Guys, I get we've been waiting for a while, but can we back off the devs a bit. Let them do their thing. I'm sure they will update us when they can.
[Sprint LG G2] Method760:
Wait.. so is it safe to take the OTA even if im rooted??
[Sprint LG G2] tranziq:
Same thing happened to mine......

I really dont want to have to do a full recovery. but if it comes to that I will :(
[Sprint LG G2] lurtis:
So im not rooted or anything so i accepted the update.

Yea its kitkat. No nothing changes.

was REALLY REALLY hoping for the google dialer but its not there. :(

does seem more responsive though.
[Sprint LG G2] patriky:
No, I just bought the phone from USA ;) But update is working here, too :cowboy:
[Sprint LG G2] jthein1989:
There is our confirmation that LG determines the OTA, so we can stop blaming Sprint, yay!
[Sprint LG G2] KD8JBF:
You can add another one to the boot loop list....
[Sprint LG G2] jthein1989:
Why is everybody attempting this when we've seen bootloops? Let the experienced devs figure it out.
[Sprint LG G2] sin-cal:
The hard way is the only way for some.
[Sprint LG G2] jthein1989:
Your avatar represents that perfectly, lol.
[Sprint LG G2] KD8JBF:
Hahaha....I updated this with the others when it was first posted. I didn't JUST do it...I just had a chance to post the update here....
[Sprint LG G2] cymryk:
still waiting

:(

keep checking ever few minutes

no update yet

and i think i lost my shorts somewhere a few pages back

anybody seen them?
[Sprint LG G2] jthein1989:
Ah, ok. I always wait for others to be the guinea pigs, lol. No disrespect.
[Sprint LG G2] ksweeley:
I just was able to install the ZVC update via the ZIP file downloaded from the Google server link that was posted.

I've figured out what to do.

You need to push the update ZIP multiple times to the phone using ADB sideload. After the first time, the recovery will boot back up, at this point, do NOT reboot into the system, instead go back and select the Apply update from ADB option, the update file will open again and then the recovery will boot back up a second time, again push the update via ADB and then finally you'll see at the third stage, text saying after the "installing update" stage, "Removing unnecessary files..." and then "Patching system files..." then "Unpacking new files..." "Unpacking new recovery..." "Renaming files..." "Symlinks and permissions..." "Patching remaining system files..." then the text reads "script succeeded: result was [/system]" then finally "install from ADB complete." then select "Reboot system now." You now have ZVC KitKat installed!!!

The bootloop must be caused by the missing update ZIP, the recovery is trying to find the ZIP but it's not stored internally on the phone itself.
[Sprint LG G2] androidchyk24:
Sorry bout quoting the whole thing but idk how in the world to use adb sideload. Can u start a thread with detailed instructions.
[Sprint LG G2] HeckNoTechnO:
It might not be a good idea for you to try this if you do not understand adb.
[Sprint LG G2] androidchyk24:
Im not really a noob and i follow directions easy. Never had a bootloop or brick.. *does that help* :)
[Sprint LG G2] HeckNoTechnO:
Yes but adb involves setting up usb drivers either on a linux machine or windows machine and it can be complicated because of all the different variables (operating systems, ect...)
[Sprint LG G2] ghostcamed302:
Got the ota feels a lot snappier, only bug per say is signal check pro. It it will be fixed soon.

Sent from my LG G2 on the Now Network
[Sprint LG G2] sin-cal:
Is the immersion mode there with this update?
[Sprint LG G2] androidchyk24:
Welp thanks anyway. I guess ill just wait :/
[Sprint LG G2] johnzm:
ha! i am pretty ROFL over here with the n00bs! but if they want to brick their phone let them

if you installed ioroot, open command prompt go to that folder

type adb devices, and if you get your device in there, you are halfway there!

now just boot your phone to sideload (what is that fastboot i dont remember, been so long since stock lol)

then in dos prompt type adb sideload filename.zip and make filename.zip the name of the latestupdate.

sounds like you got to do this 3 times for this update

:) now have fun blowing your phone up! im not responsible if you nuke your phone, but if you do TOT back to stock and ttry again
[Sprint LG G2] ksweeley:
Well I'm real happy, the ZVC update enables Tap to Pay in Google Wallet.

---------- Post added at 03:10 PM ---------- Previous post was at 03:02 PM ----------

In the LG stock recovery there's a "Apply update from ADB" option that enables sideload mode. Since Sprint typically pushes out their updates via OTA, I don't understand why there's an "Apply update from ADB" option in the stock recovery.
[Sprint LG G2] johnzm:
that makes it real easy :) hey did you verify tap to pay works? like at a store yet? i read a few times of other phones it was there but didnt work :(
[Sprint LG G2] patriky:
Fully working root for ZVC :good:

https://www.youtube.com/watch?v=w3Vgn7tj5Uc

Language is Spanish but U can figured out ;)
[Sprint LG G2] hhhstonehhh:
oh man.. i just rooted my g2 yesterday..lol

ill wait for zip flashble 4.4rom
[Sprint LG G2] pvinodnayak:
Can somebody please post a link to ZV8 stock recovery.
[Sprint LG G2] titans1187:
4.4.2 OTA should be dropping in the next day or 2 OTA
[Sprint LG G2] jthein1989:
Huh? It's here.
[Sprint LG G2] cymryk:
Yay! It worked! I now have kitkat!

If only I could find my shorts ...
[Sprint LG G2] jthein1989:
Congrats. You still haven't found them, lol?
[Sprint LG G2] Dustin7892:
Sorry, app version makes me quote the entire thing. ANYWAYS, no noob at all to adb but when I try to sideload in download mode, the screen goes to the firmware update screen but just...stays at 0%. Should I just leave it for a long while or is it just not gonna get passed that point?

EDIT: scratch that, unrooted and it got un-stuck.
[Sprint LG G2] Williek113:
So its a bad idea to update with stock rooted?