[G2 Q&A, Help & Troubleshooting] procter:
Above and beyond LG warranty!

Update on my screen issue, just as [MENTION=2158849]Agimax[/MENTION] predicted, his temp fix eventually failed to work after just 1.5 week's time for me. This was a used phone from ebay (Bad ESN), and to be honest, not a pristine conditions one. There was a tiny (2mm) small crack at the bottom edge of the screen, also the body has several big dings at the bottom edge around speakers, missing LG logo and IMEI sticker as well; some red gunk shows up in the top ear phone mesh and also Sim tray (I cleaned this up). I've seen very different reports/reviews for LG's warranty service, a big chunk of people said they were absolutely horrible, and would give all sorts of excuses not to repair, a common excuse is dings on the body, since they claim any cosmetic damage would void the warranty. Thinking that I have nothing to lose, and a new LG G2 nowadays is just $135, I sent email to LG asking about it. The replies initially was just simple debug instruction, asking me if factory reset solved it. Later on after confirming the problem still existed, with IMEI and a screen shot of the deadzone to them, they verified that it's still under warranty (15 mo after production) which genuinely surprised me. So they provided a prepaid fedex label and ask me to send in. The shipping was delayed for two days (I put the box in our fedex dropbox without realizing it's a fedex ground package), and they signed up the package on Friday (dropped off on Monday, and I'm in east coast). I checked the repair status next Monday, and it showed nothing but the fact they signed for the package. Tuesday morning, I checked again, it was shown as "return to customer". I was like, sh#%, because that was too fast for a screen+digitizer replacement, which people were reporting at least one week of repair time (not including shipping time). I was paranoid and searched online for the possible turn out, some one actually reddit it saying that probably means they did not repair it and deemed it "unrepairable". I could not stand the wait so I chatted online with the LG rep, giving the repair ticket number and was ready to get hit by "unrepairable because of warranty void", but to my very surprise, he told me the repair log said "defective touch key", and they actually did something. Got the phone back that Friday (so was without the phone for two entire weeks), and they actually gave me a pretty good refurb unit. All the physical damages were gone, LG logo was there on the phone, and they even did not tape over the original IMEI, just put my machine's IMEI in a dated sticker right above. The date on the sticker was actually the Friday they got my package. So looks like they did not bother to do any further diagnostic on that and just swap out with a refurb unit. Of coz, with their professional software, they actually put my EPS info back, so when I tried to flash it back to my original setting ( I used it on my legacy plan), I noticed that my HSprint username in profile 1 etc were all there (I flashed the original IMEI and ESN back for the repair, did not unroot, did not clean up my network info. But I did have to reflash the HRN, AAA etc to get my 3G back). I did not write down the other hardware ID to compare, so either they kept the main board and put it into a different body+ new screen, (SPC code is the same, part of the EPS info I flashed was still there) or they indeed flashed a refurb unit with my phone's info.

Either way, I was beyond happy to get a much nicer conditioned phone and currently working screen and all. Hopefully that's the permanent fix.