[MDA III, XDA III, PDA2k, 9090 General] flux3000:
re: Screen died? but green & red button lights on

Hi

I have a pda2K i-mate (HTC Blue Angel) but today it looks like the backlight died or its gone into some strange stealth mode

This problem was not caused by ROM upgrade etc, but possibly caused by slight shock (see below).

SYMPTOMS

Currently the screen is blank - no back light and no writing

I try power button - short press, long hold - still not working.

After soft reset

red (end call) and green (answer call) button lights come on

then 2 high pitch beeps 'de-neer'

then 2 lights off

press red key, both lights on

keypad lights works

after few secs idle lights off

press red, then normal pitch beep

After hard reset -

same as for soft

does that sound normal after soft/ hard reset?

but there is no picture at all - couldnt see splash screen or any flicker etc.

Do you think it's hardware or software fault?

or is this maintenance mode or something?

Read somewhere red light on constantly means defective battery, but is that the charge light? or end call light?

Can i change brightness somewhere? (without needing to see screen).

I've taken the battery out a few times, stick it back in after 10 or so mins, doesn't work.

will leave out over night if not sorted by then.

CAUSE:

Lying in bed, getting phone from jacket which was on chair

phone in pocket of jacket, picked up jacket, phone swung down and hit side of bed (not too hard) - pretty flush (but padded) i guess so maybe combination of buttons pressed simultaneously

active sync 4.1 works (managed to do full backup- won't use i know)

after hard resets its now on guest partnership

couldn't get mtty to work with it (after disabling activesync) - just said CLIENT CLIENT after pressing USB mode (didn't see WCE..USB...option)

(probably cuz not in bootloader mode - record button + power/standby + reset?)

Update: Got to type some commands in but dont think PDA was properly connected (no chargin light), or didnt see change in results.

downloaded latest ROM updates from club imate when try to run says wrong country id. Tried Arabic version too, also wrong country id.

Update: Tried standard partnership active sync connected then Rom update - PDA2k_WWE_14000_176_11200

Error 120: COUNTRY ID ERROR

DEVICE INFO

This unit is replacement from UK insurance company so not sure where they got it from. Guess what - insurance just ran out (they cancelled as claimed twice already!)

It's in pretty good newish condition - opened box March 2006, i think it had WMedia player 10 so guess is quite up to date, but can't get device data as can't execute file on ppc without seeing screen (unless other way).

I had chat session with club imate support

they asked for my IMEI, serial number and contact details. i think they told me to send to service centre or something but got a phone call at end, and the session timed out, great (one of those days!)

Any idea if it would be under warranty? Original purchase over 1 year, but this is a new unit from March 2006

How long do repairs take with imate - Ashford Kent centre?

Today has been a nightmare, i'm one of those people who doesn't eat / sleep / work properly until PC or PPC is fixed (sure most ppl here are too :P) . I rely on both PC's for my e-commerce business. Normaly i find answers in forums, but today i've been going in circles...

spent over 7 hours searching so far, trial and error etc and can't find the exact solution, it's been fun but this permanent frown and dodgy gut is not very pleasant now - (sorry for moaning and rambling )

Thanks in advance for any tips or pointers

PS. I'm new here, great forum!

Might check out WM5 upgrade if get above working :S