[General Questions and Answers] akshat.kashyap:
hi,

m facing issue while trying to sync emails to my nexus 4 device

its an office 365 account, m able to connect to m.outlook.com using my credentials.

but i can see following error message while trying to sync."sync is currently experiencing problems. it will be back shortly"

i have attached the logs obtained using logcat to the post.

[ 03-01 21:43:44.601 4983:17798 W/ContextImpl ]

Implicit intents with startService are not safe: Intent { act=com.google.android.email.POLICY_INTENT } android.content.ContextWrapper.bindService:517 com.android.emailcommon.service.ServiceProxy.setTask:170 com.android.emailcommon.service.PolicyServiceProxy.isActive:50

[ 03-01 21:43:44.621 4983:17798 E/Exchange ]

Issue with provisioning

[ 03-01 21:43:44.641 584: 601 D/SyncManager ]

failed sync operation akshat.kashyap@rci.rogers.com u0 (com.google.android.exchange), com.google.android.email.provider, USER, latestRunTime 104513363, reason: 1000, SyncResult: stats [ numAuthExceptions: 1]

[ 03-01 21:43:44.641 584: 601 D/SyncManager ]

not retrying sync operation because the error is a hard error: akshat.kashyap@rci.rogers.com u0 (com.google.android.exchange), com.google.android.email.provider, USER, latestRunTime 104517784, reason: 1000

[ 03-01 21:43:44.681 744: 744 E/AccountPreference ]

Unknown sync status: 3

[ 03-01 21:43:44.691 744: 744 E/AccountPreference ]

Unknown sync status: 3

[ 03-01 21:43:44.701 744: 744 E/AccountPreference ]

Unknown sync status: 3

[ 03-01 21:43:44.701 4983:17814 I/Exchange ]

onPerformSync: Bundle[{ignore_settings=true, do_not_retry=true, __mailboxType__=66, sync_priority=0, force=true, ignore_backoff=true}]

[ 03-01 21:43:44.711 744: 744 E/AccountPreference ]

Unknown sync status: 3

[ 03-01 21:43:44.711 744: 744 E/AccountPreference ]

Unknown sync status: 3

[ 03-01 21:43:46.203 14269:14280 D/Email ]

Delete: content://com.google.android.email.provider/mailbox

[ 03-01 21:43:46.273 4983:17814 E/Exchange ]

FolderSync: Unknown status: 142

[ 03-01 21:43:46.273 4983:17814 E/Exchange ]

CommandStatusException: FolderSync, 142

[ 03-01 21:43:47.134 4983:17814 W/ContextImpl ]

Implicit intents with startService are not safe: Intent { act=com.google.android.email.POLICY_INTENT } android.content.ContextWrapper.bindService:517 com.android.emailcommon.service.ServiceProxy.setTask:170 com.android.emailcommon.service.PolicyServiceProxy.setAccountPolicy:73

[ 03-01 21:43:47.304 584:12757 D/dalvikvm ]

GC_EXPLICIT freed 1825K, 24% free 28623K/37452K, paused 4ms+10ms, total 124ms

[ 03-01 21:43:47.344 14269:14279 W/Email ]

Null folder cursor for mailbox

[ 03-01 21:43:47.344 584: 584 V/NotificationService ]

notifications are disabled by AppOps for com.google.android.email

[ 03-01 21:43:47.344 584: 584 E/NotificationService ]

Suppressing notification from package com.google.android.email by user request.

[ 03-01 21:43:47.374 4983:17814 W/ContextImpl ]

Implicit intents with startService are not safe: Intent { act=com.google.android.email.POLICY_INTENT } android.content.ContextWrapper.bindService:517 com.android.emailcommon.service.ServiceProxy.setTask:170 com.android.emailcommon.service.PolicyServiceProxy.isActive:50

[ 03-01 21:43:47.394 4983:17814 E/Exchange ]

Issue with provisioning

[ 03-01 21:43:47.404 584: 601 D/SyncManager ]

failed sync operation akshat.kashyap@rci.rogers.com u0 (com.google.android.exchange), com.google.android.email.provider, USER, latestRunTime 104513427, reason: 10017, SyncResult: stats [ numAuthExceptions: 1]

[ 03-01 21:43:47.404 584: 601 D/SyncManager ]

not retrying sync operation because SYNC_EXTRAS_DO_NOT_RETRY was specified akshat.kashyap@rci.rogers.com u0 (com.google.android.exchange), com.google.android.email.provider, USER, latestRunTime 104520554, reason: 10017

[ 03-01 21:43:47.434 4983:17827 I/Exchange ]

onPerformSync: Bundle[{ignore_settings=true, do_not_retry=true, __mailboxType__=65, sync_priority=0, force=true, ignore_backoff=true}]

[ 03-01 21:43:47.454 744: 744 E/AccountPreference ]

Unknown sync status: 3

thanks

Akshat