[G2 Q&A, Help & Troubleshooting] MK45A:
I've been trying to install KDZ UK D802 file with the LG Mobile Support tool and it keeps failing to install at 47%. I need urgent help, it's driving me nuts!!!`

15:22:17 : Restart.....

15:22:17 : Start Date : 2014-03-02 15:22:17

15:22:17 : ---------- QM Testmode ---------

15:22:17 : ***** Check Tool Version *****

15:22:17 : Tool version : 1.6.9.0

15:22:17 : UpgradeDLL version : 2.1.5.0

15:22:17 : Current Dir : C:\ProgramData\LGMOBILEAX\B2C_Client

15:22:17 : LGE USB Driver Version :

15:22:17 : Android PDLV Version :

15:22:17 : Android NDLV Version :

15:22:17 : ******************************************

15:22:17 : [C:\ProgramData\LGMOBILEAX\Phone] Try to delete folder

15:22:18 : SetEmerModeAT()

15:22:18 : _IsConnectedPhone Call

15:22:25 : _IsConnectedPhone(2)

15:22:25 : 0 - NotConnected.

15:22:25 : 1 - Normal connect success

15:22:25 : 2 - Emergency connect success

15:22:25 : *****CheckOS Start********

15:22:25 : Microsoft_Windows7_Home Edition_Service Pack 1

15:22:25 : *****CheckPCSyncPrograms Start*****

15:22:26 : PCSyncPrograms Not Found - OK and ready to upgrade

15:22:26 : Verifying phone connection...

15:22:26 : dwWaitResetTime(40000 ms)

15:22:27 : Phone Mode(2)

15:22:27 : *****GetPhoneType Start*****

15:22:27 : Phone Type : CDMA_2CHIP

15:22:27 : *****GetPhoneBinaryVersion Start*****

15:22:27 : Phone Bin Version : D80210B_00

15:22:27 : *****Get ESN / IMEI / MEID Start*****

15:22:27 : ESN/IMEI/MEID : 357246053417042

15:22:28 : Check Backup and Restore model

15:22:28 : Skip Backup and Restore - Emergency mode

15:22:28 : Phone type Compare start

15:22:28 : *****CheckPCSyncPrograms Start*****

15:22:29 : PCSyncPrograms Not Found - OK and ready to upgrade

15:22:30 : ****************CheckAndDownload********************

15:22:30 : Version :

15:22:30 : ******Extract Start C:\Users\Mohamed\Desktop\UK Open D80210B_00.kdz*****

15:22:30 : Model Dll Dir(C:\ProgramData\LGMOBILEAX\Phone\)

15:22:30 : Check 2G-4G big size kdz file..

15:22:30 : Extract 2G-4G big size kdz file..

15:22:30 : NNNNN WDB FullPath(C:\Users\Mohamed\Desktop\UK Open D80210B_00.kdz)

15:22:30 : NNNNN Model dll FullPath(C:\ProgramData\LGMOBILEAX\Phone\LGUP_8974.dll)

15:22:30 : Extract End C:\Users\Mohamed\Desktop\UK Open D80210B_00.kdz

15:22:30 : 01 Skip delete kdz 1.1 file...

15:22:30 : ------------------Model.dll Information-------------------

15:22:30 : Filename : LGUP_8974.dll

15:22:30 : Version : 0.2.10.0

15:22:30 : File size : 1461248

15:22:30 : File date : 2014/03/02-15:22:30

15:22:30 : PC Created date: 2014/03/02-15:22:30

15:22:30 : ----------------------------------------------------------

15:22:30 : *****Check LGCM Programs Start*****

15:22:30 : LGCM Programs Not Found - OK and ready to upgrade

15:22:30 : m_pLGCyonUpdate status change.

15:22:31 : *****WorkModelDLL Start*****

15:22:33 : strPhoneBinaryPath(C:\Users\Mohamed\Desktop\UK Open D80210B_00.kdz)

15:22:33 : strModuleDir(C:\ProgramData\LGMOBILEAX\Phone\)

15:22:33 : strModelDLLPath(C:\ProgramData\LGMOBILEAX\Phone\LGUP_8974.dll)

15:22:33 : _DetachDLL Call

15:22:38 : _DetachDLL Call End

15:22:38 : Call fn_StartUpgrade

15:22:38 : ********* 2Chip Model.dll input Parameter*************

15:22:38 : MODEL_EVENT : 32769

15:22:38 : PhoneBinaryPath : C:\Users\Mohamed\Desktop\UK Open D80210B_00.kdz

15:22:38 : ModuleDir : C:\ProgramData\LGMOBILEAX\Phone\

15:22:38 : BootWaitTime : 49500

15:22:38 : UsbHighSpeed : FALSE

15:22:38 : PhoneMode : 2

15:22:38 : NewPhoneBinVersion : UK Open D80210B_00

15:22:38 : ClearSI : FALSE

15:22:38 : AuthMark : 0

15:22:38 : ********* 2Chip Model.dll input Parameter End*************

15:22:41 : wParam : 20, lParam = 540

15:22:41 : MODEL DLL Event : (20, 540)

15:22:42 : Model File Count = 540

15:22:42 : wParam : 6000, lParam = 0

15:22:42 : #################################################

15:22:42 : Indirect Internal / download mode

15:22:42 : wParam : 6001, lParam = 0

15:22:42 : #################################################

15:22:42 : Indirect Internal / PC to Phone send start

15:22:43 : wParam : 13, lParam = 10

15:22:43 : MODEL DLL Event : (13, 10)

15:22:43 : wParam : 20, lParam = 480

15:22:43 : MODEL DLL Event : (20, 480)

15:22:44 : Model File Count = 480

15:22:47 : wParam : 13, lParam = 11

15:22:47 : MODEL DLL Event : (13, 11)

15:22:53 : wParam : 13, lParam = 12

15:22:58 : wParam : 13, lParam = 13

15:23:04 : wParam : 13, lParam = 14

15:23:10 : wParam : 13, lParam = 15

15:23:16 : wParam : 13, lParam = 16

15:23:21 : wParam : 13, lParam = 17

15:23:27 : wParam : 13, lParam = 18

15:23:33 : wParam : 13, lParam = 19

15:23:39 : wParam : 13, lParam = 20

15:23:39 : wParam : 20, lParam = 420

15:23:39 : MODEL DLL Event : (20, 420)

15:23:40 : Model File Count = 420

15:23:44 : wParam : 13, lParam = 21

15:23:44 : MODEL DLL Event : (13, 21)

15:23:50 : wParam : 13, lParam = 22

15:23:56 : wParam : 13, lParam = 23

15:24:01 : wParam : 13, lParam = 24

15:24:07 : wParam : 13, lParam = 25

15:24:13 : wParam : 13, lParam = 26

15:24:19 : wParam : 13, lParam = 27

15:24:25 : wParam : 13, lParam = 28

15:24:30 : wParam : 13, lParam = 29

15:24:36 : wParam : 13, lParam = 30

15:24:36 : wParam : 20, lParam = 360

15:24:36 : MODEL DLL Event : (20, 360)

15:24:37 : Model File Count = 360

15:24:42 : wParam : 13, lParam = 31

15:24:42 : MODEL DLL Event : (13, 31)

15:24:47 : wParam : 13, lParam = 32

15:24:53 : wParam : 13, lParam = 33

15:24:59 : wParam : 13, lParam = 34

15:25:05 : wParam : 13, lParam = 35

15:25:10 : wParam : 13, lParam = 36

15:25:16 : wParam : 13, lParam = 37

15:25:22 : wParam : 13, lParam = 38

15:25:28 : wParam : 13, lParam = 39

15:25:33 : wParam : 13, lParam = 40

15:25:33 : wParam : 20, lParam = 300

15:25:33 : MODEL DLL Event : (20, 300)

15:25:34 : Model File Count = 300

15:25:39 : wParam : 13, lParam = 41

15:25:39 : MODEL DLL Event : (13, 41)

15:25:45 : wParam : 13, lParam = 42

15:25:51 : wParam : 13, lParam = 43

15:25:56 : wParam : 13, lParam = 44

15:26:02 : wParam : 13, lParam = 45

15:26:04 : wParam : 6002, lParam = 0

15:26:04 : #################################################

15:26:04 : Indirect Internal / PC to Phone send end

15:26:24 : wParam : 13, lParam = 46

15:26:44 : wParam : 13, lParam = 47

15:27:05 : wParam : 100, lParam = 3146241

15:27:05 : MODEL DLL Event : (100, 3146241)

15:27:05 : Step : TYPE_WPARAM_UPGRADE_ERROR

15:27:05 : CleanModelDll() : Free Model.dll

15:27:05 : _DetachDLL Call

15:27:10 : _DetachDLL Call End

15:27:10 : Page_Error ºÎºÐÀÔ´Ï´Ù

15:27:10 : ¿©±â´Â Retry ºÎºÐÀÔ´Ï´Ù

15:27:15 : Call Retry Thread

15:27:15 : Verifying phone connection...

15:27:15 : Verifying phone connection...

15:27:15 : dwWaitResetTime(40000 ms)

15:27:19 : _IsConnectedPhone Call

15:27:29 : _IsConnectedPhone(2)

15:27:29 : 0 - NotConnected.

15:27:29 : 1 - Normal connect success

15:27:29 : 2 - Emergency connect success

15:27:29 : Phone Mode(2)

15:27:29 : *****WorkModelDLL Start*****

15:27:30 : _DetachDLL Call

15:27:35 : _DetachDLL Call End

15:27:35 : strPhoneBinaryPath(C:\Users\Mohamed\Desktop\UK Open D80210B_00.kdz)

15:27:35 : strModuleDir(C:\ProgramData\LGMOBILEAX\Phone\)

15:27:35 : strModelDLLPath(C:\ProgramData\LGMOBILEAX\Phone\LGUP_8974.dll)

15:27:35 : _DetachDLL Call

15:27:40 : _DetachDLL Call End

15:27:40 : Call fn_StartUpgrade

15:27:40 : ********* 2Chip Model.dll input Parameter*************

15:27:40 : MODEL_EVENT : 32769

15:27:40 : PhoneBinaryPath : C:\Users\Mohamed\Desktop\UK Open D80210B_00.kdz

15:27:40 : ModuleDir : C:\ProgramData\LGMOBILEAX\Phone\

15:27:40 : BootWaitTime : 74250

15:27:40 : UsbHighSpeed : FALSE

15:27:40 : PhoneMode : 2

15:27:40 : NewPhoneBinVersion : UK Open D80210B_00

15:27:40 : ClearSI : FALSE

15:27:40 : AuthMark : 0

15:27:40 : ********* 2Chip Model.dll input Parameter End*************

15:27:43 : wParam : 20, lParam = 540

15:27:43 : MODEL DLL Event : (20, 540)

15:27:44 : Model File Count = 540

15:27:44 : wParam : 6000, lParam = 0

15:27:44 : #################################################

15:27:44 : Indirect Internal / download mode

15:27:44 : wParam : 6001, lParam = 0

15:27:44 : #################################################

15:27:44 : Indirect Internal / PC to Phone send start

15:27:44 : wParam : 13, lParam = 10

15:27:44 : MODEL DLL Event : (13, 10)

15:27:45 : wParam : 20, lParam = 480

15:27:45 : MODEL DLL Event : (20, 480)

15:27:46 : Model File Count = 480

15:27:49 : wParam : 13, lParam = 11

15:27:49 : MODEL DLL Event : (13, 11)

15:27:54 : wParam : 13, lParam = 12

15:28:00 : wParam : 13, lParam = 13

15:28:06 : wParam : 13, lParam = 14

15:28:12 : wParam : 13, lParam = 15

15:28:17 : wParam : 13, lParam = 16

15:28:23 : wParam : 13, lParam = 17

15:28:29 : wParam : 13, lParam = 18

15:28:34 : wParam : 13, lParam = 19

15:28:40 : wParam : 13, lParam = 20

15:28:40 : wParam : 20, lParam = 420

15:28:40 : MODEL DLL Event : (20, 420)

15:28:41 : Model File Count = 420

15:28:46 : wParam : 13, lParam = 21

15:28:46 : MODEL DLL Event : (13, 21)

15:28:52 : wParam : 13, lParam = 22

15:28:58 : wParam : 13, lParam = 23

15:29:03 : wParam : 13, lParam = 24

15:29:09 : wParam : 13, lParam = 25

15:29:15 : wParam : 13, lParam = 26

15:29:21 : wParam : 13, lParam = 27

15:29:26 : wParam : 13, lParam = 28

15:29:32 : wParam : 13, lParam = 29

15:29:38 : wParam : 13, lParam = 30

15:29:38 : wParam : 20, lParam = 360

15:29:38 : MODEL DLL Event : (20, 360)

15:29:39 : Model File Count = 360

15:29:43 : wParam : 13, lParam = 31

15:29:43 : MODEL DLL Event : (13, 31)

15:29:49 : wParam : 13, lParam = 32

15:29:55 : wParam : 13, lParam = 33

15:30:00 : wParam : 13, lParam = 34

15:30:06 : wParam : 13, lParam = 35

15:30:12 : wParam : 13, lParam = 36

15:30:18 : wParam : 13, lParam = 37

15:30:23 : wParam : 13, lParam = 38

15:30:29 : wParam : 13, lParam = 3915:31:25 : wParam : 13, lParam = 46

15:31:45 : wParam : 13, lParam = 47

15:32:07 : wParam : 100, lParam = 3146241

15:32:07 : MODEL DLL Event : (100, 3146241)

15:32:07 : Step : TYPE_WPARAM_UPGRADE_ERROR

15:32:07 : CleanModelDll() : Free Model.dll

15:32:07 : _DetachDLL Call

15:32:12 : _DetachDLL Call End

15:32:12 : Page_Error ºÎºÐÀÔ´Ï´Ù

15:32:12 : ¿©±â´Â Retry ºÎºÐÀÔ´Ï´Ù

15:30:35 : wParam : 13, lParam = 40

15:30:35 : wParam : 20, lParam = 300

15:30:35 : MODEL DLL Event : (20, 300)

15:30:36 : Model File Count = 300

15:30:41 : wParam : 13, lParam = 41

15:30:41 : MODEL DLL Event : (13, 41)

15:30:46 : wParam : 13, lParam = 42

15:30:52 : wParam : 13, lParam = 43

15:30:58 : wParam : 13, lParam = 44

15:31:04 : wParam : 13, lParam = 45

15:31:05 : wParam : 6002, lParam = 0

15:31:05 : #################################################

15:31:05 : Indirect Internal / PC to Phone send end