yashsingh1/xdaforums huggingface dataset:
[Galaxy Note II General] Androidwizzard:
As there often appear problems with guarantee/warranty from consumers whose device status is custom, rooted or running a custom rom, I would like to post a general article where your rights are described from official side:

http://ec.europa.eu/consumers/ecc/consumer_topics/buying_goods_services_en.htm

In case of eg. SDS it doesn't matter which status your device has, you have the right to get it repaired without any costs.

Same when your hardware has an issue that was there from the beginning. Therefore don't be too worried if your knox count is 0x1.

In case of doubts about your rights, contact a consumerfriendly organisation, lawyer or someone who can help you to get advice.

Consumers with problems in Germany/Austria can send me a PM.

Good luck to all! :highfive:
[Galaxy Note II General] jura55:
Hi,

thanks for the link, but I cannot found anything about changed or rooted devices inside...

Thx Jiri
[Galaxy Note II General] Androidwizzard:
No need to mention that the software is altered. Faulty hardware has to be repaired, that's the fact and statement of the article.

As long as the customization of the software hasn't caused the issue, there is no way to neglect your right either by the seller or even Samsung with it's 2 years warranty.
[Motorola Droid 4] sd_shadow:
Which program did you use to root?
[Motorola Droid 4] yelbec:
Razr Blade. I had rooted using this method once before, but unrooted to get the OTA update that came out in January. I was in the process of trying to re-root when the cable was disconnected.
[Motorola Droid 4] yelbec:
Some more info that might be helpful - my PC does not recognize that anything is plugged in (tried in different ports on two different computers).

I did some deeper digging and I fear I might have accidentally started flashing the wrong firmware, rather than running the exploit. In any event, the process was interrupted before anything could complete and I recall seeing a failed message twice, although I can't unfortunately recall what that error referred to.

I'm assuming at this point that I've hard bricked it and need to get a new phone.
[Motorola Droid 4] sd_shadow:
If you were using [SCRIPT] DROID RAZR Utility XT912 Jellybean -- Windows + Mac + Linux (All In One!)

instead of the Droid 4 utility or just the original razr blade root by Dan Rosenberg

and selected flash firmware, yes the Droid Razr firmware will brick the Droid 4.
[Kindle Fire Q&A, Help & Troubleshooting] ScoJoh:
Howdy!

It was literally AGES ago that I rooted my Kindle.

It's been totally fine forever! Then last night it needed charged so I plugged it in and went to bed. When I got up in the morning the power button was lit a nice shade of green, showing it was charged....

So later in the day I went to turn it on... nothing.... So I held the button to reset it.... After a bit I pressed the button...

The Blue KindleFire screen came up (with the statement at the bottom to "Press power button for boot menu...)

I didn't press anything, but it acts like I did and soon I see the three choices of "Normal Boot, Recovery, Reset Boot Mode" and the lines on each end move from choice to choice over and over....

That's all it does! I can press the power button and it doesn't do a thing. It just keeps scrolling.... If I hold the power button, it'll shut off after awhile.... but when trying to boot it again, it goes right back to that boot menu, scrolling through my choices and that's it. I have yet to find a way out of that.

I've tried plugging it into the charge to see if for some reason it's a power issue, but it does the same thing. I've tried plugging it into the PC via USB cable and it does the same thing!

Anyone have any suggestions or pointers? I'm kinda lost at this point, I've never had an issue that I couldn't recover it from until now, and I've had this thing for a good number of years.
[Kindle Fire Q&A, Help & Troubleshooting] Ixthusdan:
Sounds like a hardware issue, specifically the power button is sticking. Try using an object see if the button is physically depressed. If not, then it us the switch inside.
[Kindle Fire Q&A, Help & Troubleshooting] ScoJoh:
I can press the button though. I can press and Hold it to reset it, and I can press it to get it to go on again.

I guess that is possible, but if it was intermittent, the times I've just pressed the button repeatedly to try to get it to do something should have gotten me past that scrolling boot menu.
[Kindle Fire Q&A, Help & Troubleshooting] Ixthusdan:
Thing is, the reason it is scrolling is from an input from the button. If the button is not the issue, then it is a circuit problem. Bad news. Better to have been the button.
[Kindle Fire Q&A, Help & Troubleshooting] lj50036:
Can you PC see you tablet in adb or fastboot???
[Kindle Fire Q&A, Help & Troubleshooting] androvista:
Can it boot into reecovery?
[Kindle Fire Q&A, Help & Troubleshooting] ScoJoh:
Sadly no, the PC will not see it. It doesn't get far enough to be seen.

I did find a little more info. I used the Kindle Fire Utility 0.9.6 and it's running FFF 1.4a I believe? (bootup screen with the Blue Kingle Fire Logo).

The weird thing is, if I have the USB cable plugged into it and hit the power button, it won't come at all. I have to unplug it in order to get the boot sequence to come up.

If I remember correctly the boot options menu always scrolled, you just pressed the button when it was on the choice you wanted.

I did launch the KF Utility but when trying to do anything it just saying waiting for device because it isn't seeing the darn thing...

I really hope I'm not screwed. What really sucks was I had JUST been thinking about running the clean system image to restore it in TWRP but it did this before I decided to go ahead and do that.
[Kindle Fire Q&A, Help & Troubleshooting] Ixthusdan:
My menus only scrolled if I press the power button. Otherwise, it boots whatever the menu is on. That is why I suspect the boot program is receiving an input from the button.
[Kindle Fire Q&A, Help & Troubleshooting] ScoJoh:
Well... I'm reading elsewhere the same thing you said.... yet mine has ALWAYS scrolled since I first loaded it and only advanced when I pressed the button when it was on the choice.....

Perhaps my power button has been having an issue for far longer than I realized... yet when the system did boot it didn't act like it was being pressed constantly.

Such a confusing issue.... sadly it's looking more and more like I've just got a Kindle I can do nothing more with :(
[G2 Q&A, Help & Troubleshooting] zprovo:
Hello,

SOOOOooooo I posted a thread a few days ago. Bear with me, this introductory post is long BUT it is worth including all details I can right from the start to cut down unnecessary communication.

Here goes the continuation in some kind of a bullet form timeline format:

-Bought fully functional d801

-rooted (using ioroot) and unlocked succesfully

-attempted to install twrp using freegee (it didnt work giving me comparable results to this: http://xdaforums.com/showpost.php?p=50501346&postcount=867)

-went on to install it manually from terminal emulator (I installed the rogers version as suggested by another user here as this is exactly my situation: http://xdaforums.com/showpost.php?p=50502408&postcount=869

***

PROBLEMS STARTED HERE

***

-Tried many things

-Lost sleep

-Flashed succesfully using flash tool to the original firmware (D801V11B_00.kdz The EXACT same as the original. This is a Videotron (canadian) phone) I even flashed it twice. (still had the exact same issues

-Hard resetted countless times

-lost faith in humanity

Thats basically it so far.

Here are the symptoms:

-Imei = null

-Phone resets/reboots randomly and consistently every 5 to 15 seconds

-I can get all the way through to the android os all seems normal Except:

-No keyboard. ever.

-no wifi

-camera even works

-cant get into security and settings (crashes automatically into reboot)

Very good recent news thanks to advice from a memeber on here:

I tried in vain connecting to adb (always giving "offline") until someone suggested trying a different architecture (x64vsx86) or just different pc altogether.

It worked. Now the device is recognized and it says : "some serial number" device

and not "offline" as before

inputting "adb shell" yields: "shell@android:/ $"

I am open to answer any question.

I am open to try anything.

This phone is a total loss right now so I am obviously open to anything. :laugh:

Phone is still rooted according to "download mode" interface.

Stock recovery installed right now.

I have what I believe to be EFS backups outputted by the initial Ioroot rooting automation (modemstat1.img and modemstat2.img)

You folks are the best.

Much peace and love.:good:
[G2 Q&A, Help & Troubleshooting] nebula37:
Your t-mobile, right. D801? (Not 100% on that) if you are, you need lg flash tool. I don't have a link because I'm on my phone but it's around. You need to download the T-Mobile files in the 1st post of the thread. Just follow the directions. Wish I had links

---------- Post added at 07:35 PM ---------- Previous post was at 07:32 PM ----------

Using that will bring you back to stock. From there you can root, twrp, and flash custom rom. Good luck
[G2 Q&A, Help & Troubleshooting] zprovo:
I am not with t-mobile.

Phone is from Videotron (Canadian phone)

I have reinstalled the stock .kdz using flash tool and am also already rooted.

Still have the same issues.

I cannot install anything from wifi since it isnt working...

Any guides on how to install twrp using adb interface?

Or any other suggestions?

Will a custom rom really solve these kinds of issues?

Thanks a lot for the advice I really appreciate any input at this point.:good::good::good:
[G2 Q&A, Help & Troubleshooting] andro ninja:
Have you tried this http://teamw.in/project/twrp2/197 method.

Initially I tried almost everything but only this worked after couple of tries. http://xdaforums.com/showthread.php?t=2449670
[G2 Q&A, Help & Troubleshooting] zprovo:
Ok really good news :laugh::good:

Making slow but certain progress here.

So just to update also: I now CAN acces the phone from my computer when I put it in PTP (camera) mode.

First I realized that root was installed but that I did not have the supersu installed. I realized this because I could not access "su" in adb shell.

So I reinstalled the ioroot. Complete success. Super su is in the apps and su commands work.

Next I went on to download the rogers TWRP file (even though my phone is a videotron phone) and install it using this:

su

dd if=/sdcard/recoveryfilename.img of=/dev/block/platform/msm_sdcc.1/by-name/recovery

Which worked!!!

I went to hard reset data and booted into the twrp interface.

I wiped everything from within twrp and went to reboot. it then informed that supersu was NOT installed on my phone and to slide the bar over if I wanted to install so I said yes...:confused:

But kind of bad news now:

Stuck at lg logo...:silly: Stays at lg logo and led is lit up changing from blue to green.

So what now?

Any suggestions?

Thanks a lot for the help everyone.:good:
[G2 Q&A, Help & Troubleshooting] andro ninja:
See if you can get into recovery using adb or the holding the vol+pwr keys
[G2 Q&A, Help & Troubleshooting] zprovo:
Like into the TWRP interface?

Easily yes, I absolutely can.

Next?:p

(it also seems I can no longer access the internal storage from windows explorer, although the phone is being recognized in devices and printers as "modem LG G2"... It attains this status when it is stuck at the lg boot loading screen)
[G2 Q&A, Help & Troubleshooting] andro ninja:
Did you take any backup using TWRP earlier? If yes then restore it.

If no then you can push another ROM for your device on to sdcard using ADB and install it and see.
[G2 Q&A, Help & Troubleshooting] zprovo:
Ok I will try this now.

If you could provide with adb code example for copying a file to /sdcard i would really appreciate it.

Where do I go within the twrp recovery afterwards?

Thank you so much.:highfive:
[G2 Q&A, Help & Troubleshooting] andro ninja:
adb push <local> <remote>
[G2 Q&A, Help & Troubleshooting] zprovo:
ooouuuufff.

New problem

Houston we have a problem:

adb devices = nothing.

How can I get adb devices to work if I cant boot into os and it is not recognizing it when in recovery?

Ahhhhhhhhhhhhhhhhhhhhhhhhh:silly:
[G2 Q&A, Help & Troubleshooting] andro ninja:
Windows ****!! Follow this thread http://xdaforums.com/showthread.php?t=2263822 and install that driver and try.

If not then find yourself a linux box and try. I am sure It'll work.
[G2 Q&A, Help & Troubleshooting] zprovo:
Ok trying this now. Dont have acces to a linux right now so i hope I wont have to burn a live cd and all that fun stuff...:eek:

Thank you again. You seem to know a lot about this phone/android in general:good:
[G2 Q&A, Help & Troubleshooting] andro ninja:
You don't really have to burn a CD/DVD, you can use a USB drive.

I don't know much though. I've been doing these things for quite some time now so have experience and I am totally free now so helping you here.
[G2 Q&A, Help & Troubleshooting] zprovo:
It WORKED!

Awesome fix.

adb devices now gives:

(device number) recovery

Ok going to copy a rom and kernel and try to install.
[G2 Q&A, Help & Troubleshooting] zprovo:
Tried two different roms. Same result

Failed.

set_metadat_recursive: some changes failed

E:Error updating updater binary in .zip '/sdcard/...zip'

Wow just wow.

Any ideas?

This was with omni and cm11. Going to try with a stock rooted rom as soon as it finished downloading.
[G2 Q&A, Help & Troubleshooting] andro ninja:
look here http://forum.cyanogenmod.com/topic/86979-cm-11-20140124-set-metadata-recursive-some-changes-failed/

---------- Post added at 11:57 PM ---------- Previous post was at 11:23 PM ----------

Just get a latest version of the recovery for your device and install it.
[G2 Q&A, Help & Troubleshooting] zprovo:
Ok so I managed to update the recovery to TWRP v.2.6.3.4

Installing all zips is working now.

I tried many combination of cm11 with kernels from this page: http://xdaforums.com/showthread.php?t=2611749

Furthest I got was cyanogenmod logo on bottoms of screen for 10 seconds then boot and looping of the same thing over and over.

Omni rom also loaded up til the logo same thing though after.

Bell stock rom is still downloading I will update when I have tried it.

Any reason why the roms would bootloop like this?

Thank you again. I cant believe the progress you have helped me make...:good: I feel like it is possible I am very close to a functional phone again (maybe just maybe hehe)
[G2 Q&A, Help & Troubleshooting] andro ninja:
I remember I had same problem. I use to restore only the boot partition from a backup of a stock rom.

So try installing a stock rom like this one http://xdaforums.com/showthread.php?t=2595586. If it works then boot into recovery and take a backup then install whatever you want to and the just restore the boot partition if your are stuck at boot logo.
[G2 Q&A, Help & Troubleshooting] zprovo:
Ok just finished installing the stock bell rom from the site I linked in a previous post.

Stock D803 rom with stock D803 kernel, both installed succesfully.

Phone is back to exactly how it was when I started this thread. EXCEPT that I now also have TWRP running alongside it.

So that includes:

-*#06# = IMEI Null

-phone reboots randomly every 5 to 15 seconds

-keyboard never comes up

-widgets always have a "loading" circle spinning on them

-trying to enter security and settings = auto reboot

-all other options are accesible and useable as long as no keyboard is involved since it never comes up

-no wifi

Wow, this is one hard to fix phone.

Or it simply has hardware damage. but I doubt it since it has no issues running recovery.

Any ideas?:laugh:
[G2 Q&A, Help & Troubleshooting] zprovo:
Trying this right now
[G2 Q&A, Help & Troubleshooting] andro ninja:
Isn't your phone 801 ?
[G2 Q&A, Help & Troubleshooting] zprovo:
Yes but it's the canadian "videotron" 801 which is a hardware equivalent of the d803. Not the same as the american d801... From what I gathered from here: http://xdaforums.com/showthread.php?t=2611749

So I tried this:

-Backed up functional boot

-Installed custom rom, matching kernel and gapps

-Tried booting went to bootloop (didnt evenshow the cyanogen logo)

-Went into recovery, restored functional boot

-Tried booting and went to bootloop (led lights came on this time hehe :confused:)

I cant believe you are still coming up with ideas it is quite impressive.
[G2 Q&A, Help & Troubleshooting] zprovo:
For what it's worth, this seems to be the exact same problem I am having:

http://forum.gsmhosting.com/vbb/f799/d802-restart-imei-null-solution-here-1763754/#post10009304
[G2 Q&A, Help & Troubleshooting] andro ninja:
the first boot always takes more time. give it a little more time and see. If not find some other stock rom for your device and try this again.
[G2 Q&A, Help & Troubleshooting] zprovo:
I was not impatient though, i meant it was actually boot looping. In both cases it would come to the lg screen then shut down then come to the lg screen... "ad infinitum"

Ok I will try with a different stock rom
[G2 Q&A, Help & Troubleshooting] zprovo:
Ok so I have actually managed to install a different rom.

I installed cleanrom from here http://www.scottsroms.com/downloads.php?do=cat&id=99

at first it didnt work. then I tried the boot trick of replacing the boot.img with the functional one.

And it worked!

But the phone is still doing all the same stuff it did on the other (stock) rom. (rebooting every 5 seconds, no keyboard, no connection to anything, no sound sometimes, cannot close the screen or it auto reboots, small grey box with "error" written inside it appears when I enter system settings, widgets never work, etc.)

I find it strange that the exact same problems have carried over.

Any ideas now?

I have to say I reall appreciate your help so far andro ninja.

Im having a hard time believing how complicated this is getting, this is by far the worst android experience I have ever had.

Also if anyone knows of a place I can just send this phone to be repaired please let me know. At this point, unless someone has anything else to try, i consider the thing a 350$ paperweight which is actually extremely depressing considering how little money I actually make and the fact that I now have no phone.
[G2 Q&A, Help & Troubleshooting] andro ninja:
Hey you can always flash your stock firmware and then try these steps that worked for you
[G2 Q&A, Help & Troubleshooting] zprovo:
Sorry I dont understand...

Which steps?

When I first started out with this thread I had just flashed it succesfully back to original stock firmware.

It was still presenting all the same issues...

I have been looking into octoplus. Anybody familiar with that? http://octoplusbox.com/

Should I just go see a professional at this point, or are they going to try what I have already tried and tell me what I already know?

Much love,

Feel free to chime in anyone. Thanks again andro ninja.
[G2 Q&A, Help & Troubleshooting] zprovo:
I hate double posting, but if anyone out there reading this thinks that this phone has hardware damage I would love to know before wasting anymore time or money trying to fix it.

Thanks
[JASJAR, XDA Exec, MDA Pro General] admisi:
ok, I am aware of the power and backlight adjustments on the Universal, and I have the power set to turn off after 2 minutes to preserve battery.

What I am looking for is some software so that I can put an icon in Pocket Plus on the Today screen so that I can toggle Power always on, and turn off after 2 minutes. Reason for this is that I often have to watch screen prices that constantly update and am getting fed up of switching by going into start, settings, power, advanced blah blah....

Anybody know of any software that can toggle this setting and/or backlight setting?
[Galaxy Note 3 Q&A, Help & Troubleshooting] Mickey Padge:
I have recently purchased a Note 3 (SM-N9005), currently running it rooted with the Polish NB3, unfortunately knox triggered, but never had a faulty phone before, so I hope that continues! :D

One thing that has been bugging me in an otherwise great phone, is the wifi signal, quite weak to say the least, my Sony Xperia Z is roughly 2 bars stronger in the same place, in fact, so is my Q10 and various mobiles I have collected over time (Xiaomi Mi2s, Pantech 840s), annoying to say the least, tried all the tweaks and settings mentioned here and elsewhere and while they may help some, for me the signal is still very poor.......

Was watching an excellent tear down video here:

[YOUTUBE]A1ntOfJS_1c[/YOUTUBE]

When he mentioned making sure the little contacts for the antennas were sufficiently bent upwards to make a good contact, very interesting! :)

So I carefully popped off the back after taking out all the twelve little screws, and proceeded to gently bend upwards the two connectors for GPS and wifi, I also ever so slightly roughed the silver connector with a fine needle, all done in theory to aid signal.....

As for the results, well, with the same ROM, and no router reboot etc.... the wifi that used to hover at one signal pip, maybe two, now moves between two and three, it even went full bar briefly, which it had never done before from the spot I used! And there are a few more SSID's in the list too :cool:

I am now as you would expect, very happy, the wifi still isn't fantastic, but it's a damn sight better now!! :good:

Please don't try this and then blame me if you mess up your phone, I take no responsibility if you do, posted this just because I was quite surprised with the results!
[Galaxy Note 3 Q&A, Help & Troubleshooting] Mickey Padge:
No one the least interested, thought with all the threads about the poor wifi this find may have been of interest? Unless I'm late to the show and this is already been done and dusted :p
[Galaxy Note 3 Q&A, Help & Troubleshooting] nakedtime:
no one is interested because its a high risk low reward scenario.

Happy you had good results, but most people dont want to risk destroying their beloved note for a potential (minute) signal increase.
[Galaxy Note 3 Q&A, Help & Troubleshooting] Mickey Padge:
Wouldn't say minute, having SSID's that weren't there before and one to two bars better signal is the exact opposite of that! ;)

As for how difficult it is, unscrewing 12 screws and lifting off the back cover is a piece of cake, in fact you don't even need to remove it, just lift one corner away, watch the first few mins of the video, it's petty simple....

My phone didn't have the warranty sticker over one of the screws either, and the phone was brand new and sealed from the provider, weird :p
[Galaxy Note 3 Q&A, Help & Troubleshooting] ShadowLea:
I've never had issues with the signal on my Note 3.

The (admittedly many) times I do get a lousy signal, the fault lies with the provider, not my phone. (I know exactly where each tower is and what its range is. And I'm usually outside of it.)

As for WiFi, once I moved the Router out of the reinforced concrete cupboard, I always get a full signal...
[Galaxy Note 3 Q&A, Help & Troubleshooting] ratcom:
to the OP , very useful thread :D dont be put off because theres been little responce, like the guy said few would dare to unscrew there beloved Note but still useful to know.
[Galaxy Note 3 Q&A, Help & Troubleshooting] Mickey Padge:
Yeah the 3G and 4G signal seems strong, just poor wifi when compared to multiple phones in the same spot, at least that was the case :)

I guess I trust my hands more than most, bad flashes are more of a concern for me than a few dozen screws lol