yashsingh1/xdaforums huggingface dataset:
[Moto G Q&A, Help & Troubleshooting] mailwork:
I got same message but didn't care and pressed the button for unlock code!

My XT1033 is now unlocked and rooted.
[Moto G Q&A, Help & Troubleshooting] mariolcneto:
That's right...

For now there isn't a way and there are no developers here working on it...

And there's no button on the site after the msg... Your device was probably eligible...
[Moto G Q&A, Help & Troubleshooting] ddyourself:
I don't understand. I don't even see the unlock button ...
[Moto G Q&A, Help & Troubleshooting] mariolcneto:
There isn't one if you're not eligible...
[Moto G Q&A, Help & Troubleshooting] yeshwanthvshenoy:
hey guys i just bought my indian version of moto g and yeah i too had this problem!! but i resolved it now my bootloader is unlocked. the site is a perfect working unlocker but the thing is u may have signed into motorola device id option under settings menu. go there unlink ur account and try in the site again. the signing in from device disallows this unlocking thing. but if u unlink the account i am sure u can unlock ur bootloader!!
[Moto G Q&A, Help & Troubleshooting] eastdata:
I signed in with the google account on the device and it worked. :fingers-crossed:

That worked.
[Moto G Q&A, Help & Troubleshooting] ddyourself:
Thank you! this worked for me.
[Moto G Q&A, Help & Troubleshooting] yeshwanthvshenoy:
click it rather than saying bro :P ;) !!
[Moto G Q&A, Help & Troubleshooting] mariolcneto:
Tried it all... It doesn't work, I'm telling you...
[Moto G Q&A, Help & Troubleshooting] edukn:
Unlockable Bootloader

Here also fails to more than ten days'm trying to unlock but always says it's not qualifcado not know what else to do. Moto G XT1033.
[Moto G Q&A, Help & Troubleshooting] RohitRamani2312:
Still not getting it.

I owe Moto G xt1033. I've unlincked the moto id from my fone n tried to unlock my device again but nothing is happening. I'm getting the same message I was getting earlier saying not qualified for bootloader unlocking. What sahll I do now? Please help.
[Moto G Q&A, Help & Troubleshooting] mariolcneto:
Nothing!

Just sit and wait... Hopefully a developer will find an exploit allowing us at least to root it (Like they did on the Moto X)... Or not... I am quite
[Moto G Q&A, Help & Troubleshooting] eastdata:
The Motorola support forums has a thread up dealing with the issue.

Maybe try there.
[Moto G Q&A, Help & Troubleshooting] jaspreet997:
I don't think any developer is trying to find an exploit...if its easily unlockable....they don't need to find one
[Moto G Q&A, Help & Troubleshooting] mariolcneto:
Well, I've tried everything... I even disabled the Motorola apps on my device and I keep getting the message that my phone is not eligible...

Tried with different email accounts on the site and still nothing...

It is supposed to be easy if they allowed it... This is my sixth android device and the first which I couldn't unlock the bootloader...

And I know that my case isn't the only one... I'll try the forums to see if I get anything different...

Update:

After going through their forum, they instructed peaople tto send them an email with the fastboot oem get_unlock_data and the fastboot getvar all, as they are constantly having probles with the system... Just did that and will post if I get anything...
[Moto G Q&A, Help & Troubleshooting] draco259:
It took about 2 days after I got my Moto G for it to let me unlock it. Then, without me doing anything different it worked :)
[Moto G Q&A, Help & Troubleshooting] syrkles:
Bootloader unlock works on boost Mobile running aosb now
[Moto G Q&A, Help & Troubleshooting] mariolcneto:
There really was a problem with my device...

They are replacing it and I'll let you know when I get it...
[Moto G Q&A, Help & Troubleshooting] eckstahsee:
any luck

Has anyone had any luck with this issue?
[Moto G Q&A, Help & Troubleshooting] omar300:
simple solution.

drag down the whole policy bar to bottom as if you read the thing. then click i agree. and try clicking check the key for eligible for unlocking.
[Moto G Q&A, Help & Troubleshooting] eckstahsee:
No luck

I just got off the phone with motorola tech support and they told me they do not support bootloader unlocking anymore for the moto g.
[Moto G Q&A, Help & Troubleshooting] konikpk:
Use Internet Explorer all works . Chrome not working.
[Moto G Q&A, Help & Troubleshooting] Malerien:
Finally got it to work.

I was having the same problem, not eligible to be unlocked.

I unlinked the motorola user id in the settings on the phone and logged in the website with the motorola id and it worked.

Every other time I tried logging in with my google account it would not work.

I also scrolled through the entire privacy policy and clicked I agree.
[Moto G Q&A, Help & Troubleshooting] andromatic:
double check the code

I was getting the dreaded error message too, but got it to work finally. The reason I think why it didn't work for some then later it did is because, like me people aren't entering their bootloader code into the website correctly

Copying and pasting from CMD (love linux) is tricky. What I did to make sure I got the code in a single line was to copy the code as a single line into wordpad first. To make it very clear you can change the page type under page setup to Legal and turn it landscape to give you lots of room to paste the long code. Then copy the code as a single line from wordpad into the website.

:eek: worked for me :good:
[Moto G Q&A, Help & Troubleshooting] Elrom:
To the guy that said that Motorola does not unlock the Moto G bootloader anymore, that is not true.
[Moto G Q&A, Help & Troubleshooting] Talha Techie:
Resolved Hope So!!!!

When you select mark option of that 5 lines in cmd adb prompt and Press Enter

When you Paste that string there it has spaces in it

so better check the string one by one word and remove spaces

and then

Click " Can my Device be Unlocked " then scroll Down

Agree the T&Cs And Click Get the code

Worked for Me !!!!!!!!! :laugh: :D:
[Moto G Q&A, Help & Troubleshooting] biggerjeans:
NO LUCK!!!

I tried everything which everyone has posted here. STILL NO LUCK :(:confused::crying:
[Moto G Q&A, Help & Troubleshooting] academo:
worked after unlink motorola id

I got the same issue I just went to motorola device id, unlinked the id, then logged back to motorola site with google and It gave me the unlock code.
[Moto G Q&A, Help & Troubleshooting] skyguy126:
Get sunshine: http://theroot.ninja

$25 but its worth it. Think about all the freedom you get by unlocking the bootloader.
[Moto G Q&A, Help & Troubleshooting] srocks333:
after clicking get key i get 'unknown error'...

after clicking get key i get 'unknown error'...
[Moto G Q&A, Help & Troubleshooting] leomd333:
Thank you!
[Moto G Q&A, Help & Troubleshooting] sharpeink:
does not qualify still 2015

Yep 2015 MOTO X 4.4.4 does not qualify :( no matter how you play they will not let you win!
[Moto G Q&A, Help & Troubleshooting] filipecamargo:
No Luck

I have tried all the hints here for my Mother's Moto G XT1033 and NO LUCK at all. Motorola has blocked it? Anybody knows a workaround? Thanks!
[Moto G Q&A, Help & Troubleshooting] skyguy126:
http://theroot.ninja
[Moto G Q&A, Help & Troubleshooting] filipecamargo:
theroot dot ninja works only till 5.0.1. My mother´s Moto G is at 5.0.2

:(
[Moto G Q&A, Help & Troubleshooting] dnfdsfajsdfas:
What settings on what website or device
[Moto G Q&A, Help & Troubleshooting] vdot:
This does NOT work on a 5.0.2 Moto E2 4GLTE from Cricket.
[Moto G Q&A, Help & Troubleshooting] Shivi_noob:
Hi yeshwanth,

i have logged into to the motorola site through my gmail id. later after reading your post, i tried logging in through my Google plus account. in either scenarios i am still getting the error. mine is also an indian edition. i cannot see the option of unlinking the account? please help.
[Moto G Q&A, Help & Troubleshooting] fjozsi:
Yes!!it work!!!

removes all spaces (4 spaces) !!
[Moto G Q&A, Help & Troubleshooting] rahulsai2341:
thanks guys

using internet explorer solved my problem.
[Moto G Q&A, Help & Troubleshooting] vetteran:
Me too!

Thanks.

(Removed IE afterwards.) :)
[Moto G Q&A, Help & Troubleshooting] bedwere:
To those who had difficulties but finally were able to unlock the bootloader: could you please do the following fastboot command:

fastboot getvar all

and post the value of the cid field?

I got:

(bootloader) cid: 0x0010

which means that it is not possible to unlock, according to Motorala. :(
[Moto G Q&A, Help & Troubleshooting] rtausx:
Solved

When you paste it directly from the CMD it will have the same format as it shows in there, so i pasted the code in notepad and deleted those extra spaces and voila! :D
[Moto G Q&A, Help & Troubleshooting] haines001:
Im in the same boat with (bootloader) cid: 0x0010
[Moto G Q&A, Help & Troubleshooting] Newshubplus:
Take out the spaces in the thing that you get in the command prompt. Only the #'s with no spaces
[Moto G Q&A, Help & Troubleshooting] Raghu1c:
i've got this : (bootloader) cid: 0x0007

I've got this " (bootloader) cid: 0x0007"
[Moto G Q&A, Help & Troubleshooting] Oehr:
I ran into the very same issue with my friends phone today. Stock Lollipop 5.1 was installed and the bootload was 0x0007. It was the 4G release.

Anyway, I did the unlocking crap with their website: Every time, I got the "not eligible" message. I did copy the text from console, put it in Notepad++, removed the crap (bootloader) and spaces and converted it to a oneliner. Nothing, nada, it just didnt work.

I tried Firefox and crappy IE. It made no difference... Finally, I just copied it from the console, inserted it directely into the input field of the website, removed the unnecessary text like advised and BOOM it worked. I have no clue how that made any difference, but apparently it did. I even copied out the text of that input field and compared it to the one i created in notepad++ just minutes ago: It was identical.

Bottom line: If this doesn't work for you, just try and try again. The website is apparently broken and unreliable and just sometimes works for some of us!
[Moto G Q&A, Help & Troubleshooting] filipecamargo:
4G release is a newer phone. I got the code for my Moto G (2014, XT1069) also. But Motorola has blocked it for older phones. Maybe to force us to buy a newer one. My mother´s XT1033 gets always the "not eligible" message. Anyway I don´t have it with me now, but I will try your hint. Thanks!
[Moto G Q&A, Help & Troubleshooting] sud007:
Whoa this way worked for me!

My issue was that i was copying each code line, line-by-line and then assembling them into one full string.

But then I tried MARK option of the CMD and copied the whole code at once, removed the spaces and matched both Strings and to my surprise both were slightly different :confused:!

And the second string worked like a charm!!

So Please recheck if you are copying correctly. :D
[Moto G Q&A, Help & Troubleshooting] jndl:
Still no unlock code for VZW Moto E 2015?
[Moto G Q&A, Help & Troubleshooting] keeeper:
Worked!

Thanks for the solution! No spaces and no (bootloader) - the string worked and got the unlock code.
[Moto G Q&A, Help & Troubleshooting] varun20:
Worked!!!!

:laugh::laugh:

Guys, remember 2 things.

1. DO NOT Use Chrome (Opera Recommended)

2. Use the data scrub tool given on the official website above point 6 on the official website

let me know if it works.

and dont forget to sign in through google account!
[Moto G Q&A, Help & Troubleshooting] deathstalker279:
It WORKED!!!!!!!!!1

Thanks a Looooooooooooooooooooooooooooooooooooooot!!!!!!!!!!!!!!!!1

Just Read the full terms and then clicked verify and the BLUE button appeared!!!!!!1

It worked!!!!!

Thanks A Lot!:laugh::laugh::laugh::laugh::laugh::laugh::laugh:
[Moto G Q&A, Help & Troubleshooting] rodeego:
Read this carefully:

"PASTE YOUR DEVICE ID IN THAT BOX AND DELETE ALL THE SPACES BETWEEN THE NUMBERS" and you're good to go!
[Moto G Q&A, Help & Troubleshooting] Merken_:
MOTO G XT1032

I've tried bootloader unlocking on friday, was not eligible.

CID 0x0007

Tried again on monday, now it works without a problem.

Maybe their databases for unlock requests are somewhat behind ?
[Moto G Q&A, Help & Troubleshooting] noba338:
finally figured it out

I figured out why it wasn't working, there is that line "Need help formatting your string? Try our Data Scrub Tool" after step 5, when I entered my code and formatted it, then copied and pasted the code, it worked, hope that's helpful for others as well
[Moto G Q&A, Help & Troubleshooting] NizzoFoShizzo:
:(

Tried using IE, signing in with google, the data scrub tool, pasting each line, pasting the whole thing and manually removing the spaces.

Keep getting that device does not qualify error.
[Moto G Q&A, Help & Troubleshooting] NizzoFoShizzo:
Different day, different result. Tried again 2 days later and bam, I now have it unlocked.

I now have my phone TWRP'd and rooted.

Some questions though:

1. Now that I have TWRP and my end-goal was rooted to be able to use adaway. Any reason I should relock the bootloader now? Does it clear the phone contents when I lock it back up or only when I unlock it? Will it clear the phone each time?

2. Why did this phone need the bootloader unlocked to install twrp when there's several other phones that will install twrp without having to unlock the bootloader?
[Moto G Q&A, Help & Troubleshooting] n0ts0smart:
1) No reason to lock the bootloader. Although some have done it there are no advantages unless you were trying to get something covered under warranty as unlocking the bootloader voids it. However the G is dirt cheap so do yourself a favor and install a custom ROM.

2) Certain carriers lock bootloaders saying "when a customers bootloader is unlocked , they are more likely to alter the system software and damage the phone". Or "the unknown and possibly damaging effects from third party apps on their network.".....

Which translates to "We don't want anyone to buy an unlocked phone and have the ability to take said phone to another competitor when we could have it tied forever to our network."
[Moto G Q&A, Help & Troubleshooting] marzxt1022:
my device is bricked.but i need to unlock bootloader.how can i sigin in on my device coz its is bricked.tell anyother possible ways
[Moto G Q&A, Help & Troubleshooting] xamboozi:
I just unlocked mine. It was an ad supported amazon phone on the amzn software channel. It worked the first time.

Another note - I never applied the new update. Saw all the people that softbricked theirs and decided to try unlocking the bootloader just in case I accidentally mess mine up.
[Moto G Q&A, Help & Troubleshooting] varghese.joe18@gmail.com:
Moto g lte xt1054

Hello,

Team Of developers, I am trying update my phone to marshmallow and the very 1st step which is unlocking the bootloader it says that ur device doesn't qualify's for bootloader unlocking.

Guys please give me some sugesstions what else can be done to unlock the bootloader...

Thanks,

Alistin.Joseph
[Moto G Q&A, Help & Troubleshooting] CorreaMan:
hey im having the same issue, my Moto E 2nd Gen (XT 1527) It gives me the message "The device does not qualify for Unlock". Is there anything else i can do or a work around?
[Moto G Q&A, Help & Troubleshooting] into_311:
IF you have the at&t version of the XT 1527 model it will have the CID of 0x01.

You can tell if the CID is 0x01 by running:

{code}

fastboot getvar all and checking the CID value.

AT&T doesn't allow the bootloader to be unlocked. I would suggest weighing in on this forum thread if you own the AT&T version. Maybe if they get enough customers complaining about this problem (who own the phone outright) they might actually consider doing something about it.

https://forums.att.com/t5/Wireless-Community-Suggestions/Unlock-your-bootloaders/m-p/5071934#M143314

A resource from Motorola's site about which models can have the bootloader unlocked can be found here:

https://forums.lenovo.com/t5/forums/v3_1/forumtopicpage/board-id/230/thread-id/2654/page/1
[Moto G Q&A, Help & Troubleshooting] $Ail.A$ce:
unable to unlock bootloader moto g4 plus XT1644

While following all instruction the moto website says 'your device does not qualify for unlocking bootloader' ...moto g4 plus (XT1644) .. please guys help .. i really need to unlock bootloader for rooting this. device ..I got this device from Us ..
[Moto G Q&A, Help & Troubleshooting] Mech_sid:
Hey,

I have moto e 1st gen. I'm trying to unlock bootloader for my device. But when i entered the fastboot bootloader codes in the motorola official site. It shows that "Your device does not qualify for unlocking."

What should i do now?

Plz help
[Moto G Q&A, Help & Troubleshooting] $Ail.A$ce:
I aslo faced same problem in past

Just brows the Motorola official site in other other browsers (don't use Google chrome) try try until u get the message ..n use your Google account not moto.... Put the fastboot bootloader codes in notepad in horizantal form ... No spaces between them ... N copy it(remember horizantal form) paste it to the site
[Moto G Q&A, Help & Troubleshooting] Mech_sid:
Not worked

[MENTION=8170916]$Ail.A$ce[/MENTION] ,

Thanks for your reply...but this method not worked...i have tried it in 3 different browsers may times... but the same popup is displayed..and sorry for my late reply..
[Moto G Q&A, Help & Troubleshooting] $Ail.A$ce:
Did u kept all the codes line in a single straight line .. horizantal form in notepad .. For me I used UC browser from mobile to get unlock code .. by copying the code from notepad to phone than in the official moto site from uc browser
[Moto G Q&A, Help & Troubleshooting] arjitpunia:
my device is moto g2 xt1068. I tried unlinking my account and tried signing with different account but nothing happens
[Moto G Q&A, Help & Troubleshooting] kit_kit:
those who still having issue not eligible may try to let the system format your code., it might work .
[Moto G Q&A, Help & Troubleshooting] sharath@95:
my cmd bootloder i am not eligible for the unlock key please help me out

3A35230806035894#0000000000000000000000585431303638000000#810576413E451965FFDD04381F09A2F050CBF520#B696B5070F0000000000000000000000
[Moto G Q&A, Help & Troubleshooting] trissypissy:
keygen anyone?

3A15580478502281#5A59323234425644485800585431363530000000#5BE58C317FD607D2CD28ED7E76E2BE96F4B5581F#4E5DC43C000000000000000000000000
[Moto G Q&A, Help & Troubleshooting] risaer:
I also had the problem "Not eligible" although my G4 Plus in this version is "supported". After trying different browers, I started an absolutly useless "support" session. Someone there seems to waste his working time with clicking on unsuitable and unhelpful quick answers before he finally quit the session.

At the end I found out that I had already requested the unlock code a few months before and found the entry in my list.

Lucky me. :)

There should be at least a hint: "You've already requested that key". grr.
[Moto G Q&A, Help & Troubleshooting] miaowmiaow:
My steps to get qualified

At first I entered the unlock data, and not qualified.

After reading this thread I tried to unlink my motorola id through the moto id website portal.

Still no success.

Afterwards, I signed in to the device using google id, link the motorola id and then unlink it again.

Thats when I succeeded to get the unlock key.

Thanks OP
[Moto G Q&A, Help & Troubleshooting] hellogoa123:
Thanks Very Much

That Worked For Me Too

Thank You For Your Information.?
[Moto G Q&A, Help & Troubleshooting] kiliman13:
Didn't worked for me.

Process that worked for me:

1. Factory reset device.

2. Skip google account login at starting

Check this maybe this'll work
[Moto G Q&A, Help & Troubleshooting] shri.vaibhav:
Hey, How did you unlink your motorola id from your account? I couldn't find any way

Thanks.
[Moto G Q&A, Help & Troubleshooting] scrungydoolittle:
Moto E5 XT2932-3 metro pcs bootloader unlock

This phone keeps saying that it is not eligible for bootloader unlock.

Is there any non-bootloader method of flashing a custom rom for this, and or installing TWRP?
[Moto G Q&A, Help & Troubleshooting] zfk110:
MetroPOS phones can't be unlocked I believe any carrier labeled phones are locked, you have to try phones without made for any carriers
[Moto G Q&A, Help & Troubleshooting] joe7dust:
Still no workaround in 2020? I have the Cricket version of the e5 cruise and have read this entire thread, tried everything. Moto site says uneligible. Am I suing Cricket for this or Motorola? I own the hardware and have no contract with anyone. They have NO right to block me from putting whatever I want on it.
[Moto G Q&A, Help & Troubleshooting] wooly909:
Moto Unlock bootloader

guys for whoever couldn't unlock their Moto any version specially XT2019-1 when you get the long codes from the CMD and past it to the unlocking website just copy each line separately and directly from the CMD into the unlocking site of Motorola, don't copy it all together into notepad and Sh** just copy the lines one by one and i guess its 5 lines. 100/100 works and u can ask me if ever it didn't work for u or steps unclear.
[Moto G Q&A, Help & Troubleshooting] blezzedbe@gmail.com:
After tinkering with various methods as well as degrees of denial and frustration I saw the comment about signing into the motorola site via google login option then did so on mobile. As for technical specifics im not sure why but a code was generated when previously denied, but now my week old T-mobile Moto G Stylus is bootloader unlocked and flashable. Thanks guys n gals! Maybe make this a bit more visible n save a few people some frustration!
[Moto G Q&A, Help & Troubleshooting] Tattered:
Have a cricket version,..... (0x0001) Sad day. Guess I'll have to put it on Ebay and see what I get for it
[Moto G Q&A, Help & Troubleshooting] 939asad:
Try changing the browser. I got the same error on web browser, then I tried it on my mobile browser... VIOLA.... It worked
[Moto G Q&A, Help & Troubleshooting] cjandro23:
What button are you talking about, there is no button, they are pure blasphemies, why answer something that is not true and that will not help at all
[Moto G Q&A, Help & Troubleshooting] MatthJ4:
Wait, I don't understand what you mean.
[Moto G Q&A, Help & Troubleshooting] DuRoLuRo:
Thank you so much. I was trying to unlock my Motorola One, and I kept getting the message that I wasn't eligible, this was while I was logged into my Motorola account, but then I tried signing in with the same Google account that the phone is sign in to, and it worked. I got my unlock code.

Again, thank you for this simple advice, I would probably never have thought of this solution on my own.
[Moto G Q&A, Help & Troubleshooting] huzaifa khan_:
No same issue
[Galaxy Note 3 Q&A, Help & Troubleshooting] Antoni0_23:
Hello all. I have my Note 3 flashed with NoteX 10 and it is working flawlessly. The battery life, speed and customization is second to none. Thanks a lot to polish_pat on posting this method to retain knox and let us flash custom roms,root and kernels. However, I'm having sluggish download speeds when using my data plan. I'm not certain if this has to do with the kernel or the modem and I'd like some help on this. My phone is from Claro PR and I'm using the kernel/modem from the NoteX 10 ROM. I tried extracting the ROM from the Official Claro PR Firmware but when I try to flash it ODIN freezes. If anyone can help me it will be greatly appreciated.
[Galaxy Note 3 Q&A, Help & Troubleshooting] bibo979:
Hey,

Im using the same phone (N900W8) and had similar problems with the same rom. What worked for me....

1) Using the latest version of TWRP I made a full backup of the stock rom to sd card.

(incase you didn't make a backup go HERE to get stock files)

2) Format internal storage & flash xnote 10 rom with desired settings. (After flashing rom, I had to flash the WIFI Fix)

3) In TRWP menu I then restored only the efs and Modem from the stock backup I made earlier.

After the restore my signal strength increased quite a bit. I find that the Network Signal Speed Booster app also helps!