[Galaxy Note 3 Q&A, Help & Troubleshooting] Matrixit:
Hi Friends,

Please help resolve this issue.

Here is the description of my issue.

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I got this mobile from Dubai (I am in India) but I came to know later in India that its a rooted phone and its not been detected in Kies. Though charging of mobile via USB is working fine its just not detected by Kies. Which is irritating as I can't take backup of my phone.

Details of my phone are as below:

Details of my Mobile is as below:

Brand Name: Samsung

Model Number: SM-N9005 (aka note3 32 GB)

Android Version: 4.3

Baseband Version: N9005ZHUMDJ9

Kernel Version: 3.4.0-2061029

se.infra@R0302-09 #1

Tue nov 5 15:01:30 KST 2013

Build number: JSS15J.N9005ZHUDMK1

SELinux Status: Enforcing SEPF_SM-N9005_4.3.0012

As my phone is rooted following is ODIN MODE info

Product Name: SM-N9005

Current Binary: custom

System Status: Custom

Reactivation Lock: OFF

KNOX Kernel Lock: 0x0

Know Warranty VOID: 0x1

Qualcomm SecureBoot: Enable (CSB)

RP SWREW: S2, T2, R2, A2, P2

Write Protection: Enable

I was so annoyed as I was not able to backup my phone settings via Kies so I Flashed my Note 3 Stock Rom with original Samsung (unrooted) Hongkong O.S (link: http://www.sammobile.com/firmwares/1/?model=SM-N9005&pcode=TGY#firmware) via Odin 3 v3.09. It succeeded without any issue as below:

<ID:0/018> Added!!

<OSM> Enter CS for MD5..

<OSM> Check MD5.. Do not unplug the cable..

<OSM> Please wait..

<OSM> N9005ZHUENH4_N9005ZZHENH4_N9005ZHUENH4_HOME.tar.md5 is valid.

<OSM> Checking MD5 finished Sucessfully..

<OSM> Leave CS..

<ID:0/018> Odin v.3 engine (ID:18)..

<ID:0/018> File analysis..

<ID:0/018> SetupConnection..

<ID:0/018> Initialzation..

<ID:0/018> Get PIT for mapping..

<ID:0/018> Firmware update start..

<ID:0/018> SingleDownload.

<ID:0/018> aboot.mbn

<ID:0/018> NAND Write Start!!

<ID:0/018> sbl1.mbn

<ID:0/018> rpm.mbn

<ID:0/018> tz.mbn

<ID:0/018> sdi.mbn

<ID:0/018> NON-HLOS.bin

<ID:0/018> boot.img

<ID:0/018> recovery.img

<ID:0/018> system.img.ext4

<ID:0/018> cache.img.ext4

<ID:0/018> hidden.img.ext4

<ID:0/018> modem.bin

<ID:0/018> RQT_CLOSE !!

<ID:0/018> RES OK !!

<ID:0/018> Removed!!

<ID:0/018> Remain Port .... 0

<OSM> All threads completed. (succeed 1 / failed 0)

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Since I updated the O.S to Android 4.4.2 on my note3 which doesn't seems succeeded even though I did lots of hard reset and cache flash (though my phone version is showing me 4.4.2 but its interphase identical to Android 4.3 eg: GPS is GPS in Android 4.3 and GPS is location in Android 4.4 and on my phone its GPS and not Location. Though on my another note3 its Location) & my IMEI number is turned to NULL (with unknown baseband) and my phone is not connecting to any mobile network.

As of now I need help to resolve following two issue with my phone.

1) I need to repair and get back my IMEI number (I don't have any backup of CF backup).

2) I need need my phone to be detected in Kies so that I can perform normal update and backup of it.

Please suggest how to achieve above tasks. Btw, this is what I observe until now with my phone. Whatever I am trying to install its still getting installed on same old O.S which has issue and which was not detected by kies. Is there any way I can do a clean install where old data will be deleted completed and replaced by new data/O.S without creating any complications.

Note: I already visited Samsung Service Center in my City and they did nothing other than screwing my phone and given it back saying they can't fix it as its outside India model.

Regards,

Asif