[G2 Q&A, Help & Troubleshooting] MaXmeOliver:
This is the error log from LGMobile Support Tool.

17:14:23 : Restart.....

17:14:23 : Start Date : 2014-01-17 17:14:23

17:14:23 : ---------- QM Testmode ---------

17:14:23 : ***** Check Tool Version *****

17:14:23 : Tool version : 1.6.9.0

17:14:23 : UpgradeDLL version : 2.1.5.0

17:14:23 : Current Dir : C:\ProgramData\LGMOBILEAX\B2C_Client

17:14:23 : LGE USB Driver Version :

17:14:23 : Android PDLV Version :

17:14:23 : Android NDLV Version :

17:14:23 : ******************************************

17:14:23 : [C:\ProgramData\LGMOBILEAX\Phone] Try to delete folder

17:14:23 : SetEmerModeAT()

17:14:23 : _IsConnectedPhone Call

17:14:24 : _IsConnectedPhone(0)

17:14:24 : 0 - NotConnected.

17:14:24 : 1 - Normal connect success

17:14:24 : 2 - Emergency connect success

17:14:24 : *****CheckOS Start********

17:14:24 : Microsoft_Windows7_Professional_

17:14:24 : *****CheckPCSyncPrograms Start*****

17:14:25 : PCSyncPrograms Not Found - OK and ready to upgrade

17:14:25 : Verifying phone connection...

17:14:25 : dwWaitResetTime(40000 ms)

17:14:26 : _IsConnectedPhone Call for 3GQCT

17:14:27 : Phone Mode(0)

17:14:27 : 0 - NotConnected.

17:14:27 : 1 - Normal connect success

17:14:27 : 2 - Emergency connect success

17:14:27 : _IsConnectedPhone Call

17:14:34 : _IsConnectedPhone(2)

17:14:34 : 0 - NotConnected.

17:14:34 : 1 - Normal connect success

17:14:34 : 2 - Emergency connect success

17:14:34 : Phone Mode(2)

17:14:34 : *****GetPhoneType Start*****

17:14:34 : Phone Type : CDMA_2CHIP

17:14:34 : *****GetPhoneBinaryVersion Start*****

17:14:34 : Phone Bin Version : D80210F_00

17:14:34 : *****Get ESN / IMEI / MEID Start*****

17:14:34 : ESN/IMEI/MEID : 357246058069368

17:14:36 : Check Backup and Restore model

17:14:36 : Skip Backup and Restore - Emergency mode

17:14:36 : Phone type Compare start

17:14:36 : *****CheckPCSyncPrograms Start*****

17:14:36 : PCSyncPrograms Not Found - OK and ready to upgrade

17:14:37 : ****************CheckAndDownload********************

17:14:37 : Version :

17:14:37 : ******Extract Start C:\Users\Oliver\Documents\LG\D80210A_00.kdz*****

17:14:37 : Model Dll Dir(C:\ProgramData\LGMOBILEAX\Phone\)

17:14:37 : Check 2G-4G big size kdz file..

17:14:37 : Extract 2G-4G big size kdz file..

17:14:37 : NNNNN WDB FullPath(C:\Users\Oliver\Documents\LG\D80210A_00.kdz)

17:14:37 : NNNNN Model dll FullPath(C:\ProgramData\LGMOBILEAX\Phone\LGUP_8974.dll)

17:14:37 : Extract End C:\Users\Oliver\Documents\LG\D80210A_00.kdz

17:14:38 : 01 Skip delete kdz 1.1 file...

17:14:38 : ------------------Model.dll Information-------------------

17:14:38 : Filename : LGUP_8974.dll

17:14:38 : Version : 0.2.10.0

17:14:38 : File size : 1461248

17:14:38 : File date : 2014/01/17-17:14:37

17:14:38 : PC Created date: 2014/01/17-17:14:37

17:14:38 : ----------------------------------------------------------

17:14:38 : *****Check LGCM Programs Start*****

17:14:38 : LGCM Programs Not Found - OK and ready to upgrade

17:14:38 : m_pLGCyonUpdate status change.

17:14:39 : *****WorkModelDLL Start*****

17:14:39 : strPhoneBinaryPath(C:\Users\Oliver\Documents\LG\D80210A_00.kdz)

17:14:39 : strModuleDir(C:\ProgramData\LGMOBILEAX\Phone\)

17:14:39 : strModelDLLPath(C:\ProgramData\LGMOBILEAX\Phone\LGUP_8974.dll)

17:14:39 : _DetachDLL Call

17:14:44 : _DetachDLL Call End

17:14:44 : Call fn_StartUpgrade

17:14:44 : ********* 2Chip Model.dll input Parameter*************

17:14:44 : MODEL_EVENT : 32769

17:14:44 : PhoneBinaryPath : C:\Users\Oliver\Documents\LG\D80210A_00.kdz

17:14:44 : ModuleDir : C:\ProgramData\LGMOBILEAX\Phone\

17:14:44 : BootWaitTime : 49500

17:14:44 : UsbHighSpeed : FALSE

17:14:44 : PhoneMode : 2

17:14:44 : NewPhoneBinVersion : D80210A_00

17:14:44 : ClearSI : FALSE

17:14:44 : AuthMark : 0

17:14:44 : ********* 2Chip Model.dll input Parameter End*************

17:14:47 : wParam : 20, lParam = 540

17:14:47 : MODEL DLL Event : (20, 540)

17:14:48 : Model File Count = 540

17:14:48 : wParam : 100, lParam = 51

17:14:48 : MODEL DLL Event : (100, 51)

17:14:48 : Step : TYPE_WPARAM_UPGRADE_ERROR

17:14:48 : CleanModelDll() : Free Model.dll

17:14:48 : _DetachDLL Call

17:14:53 : _DetachDLL Call End

17:14:53 : Page_Error ºÎºÐÀÔ´Ï´Ù

17:14:53 : ¿©±â´Â Retry ºÎºÐÀÔ´Ï´Ù