yashsingh1/xdaforums huggingface dataset:
[HTC One X+] TeK9samurai:
In the end it doesn't really matter if our phone was dropped or not.

HTC makes no sense in their allegations. They have done it in the past and they will continue doing it.

They stop supporting phones after 14 months because they want to devote all their time to current flagships and future flagships.

This community works hard to create roms for phones to make them better.

In the case of HTC, people not only make roms to create a better phone but to prove that HTC is full of crap.

To prove that the phones are capable of future updates.

This is a matter of if there is a will there is a way.
[HTC One X+] geojoking:
I guess you are right, but in this case, we might be unlucky because there's only so much the community can do without being able to S-OFF and with no drivers or newer kernels.

Plus, there's the effect of HTC's behavior in the last years, maybe developers are simply fed up of having to do HTC's work over and over again. And then we arrive and the "classic" question: why not just switch to another brand?
[HTC One X+] mrkizy:
So does my htc one x. What HTC company did was so stupid. Wasn't it?
[HTC One X+] slobo2712:
Seems like my comment that i'm posted on htc facebook page becomes a true....

november 2012
[HTC One X+] TeK9samurai:
I agree with you on both aspects. Believe me, as much as I love the HTC metallic body and Sense, I am done with this consumer neglect.

Let's see what the Galaxy S5 has to offer.
[HTC One X+] stevennekens:
First of all, I don't like to root my phone, mainly because of the warranty. Secondly because I like completely bugfree software.

The first HTC device I owned was a diamond II (win mobile). It got an update to 6.5 (if I remember correctly) after about 1.5 to 2 years and it completely f*cked up the phone. It became really slow and had to be restarted a few times every day.

My second device was a desire s. Again, a major update was offered (although it was only a developer's version) to 4.0. And again, it slowed down the phone. There was no 'official' way to downgrade.

I am convinced that an update to 4.3 or 4.4 on my x+ is perfectly possible, and actually it should be provided by HTC. But, and this is a very important to me, if the software isn't completely optimized and completely bugfree (which means spending a lot of resources on the development, which HTC doesn't have at this moment I guess) then I prefer it to stay at 4.2.2. The stock software that we're using now works perfectly and it doesn't contain any bugs. People who really want the newest version could turn to the community I guess, and let's be honest 90 percent of the owners doesn't care about updates. So yes, I understand what HTC is doing, although I'm not very happy about it either...
[HTC One X+] TeK9samurai:
I don't believe that 90% don't care for updates. If that was true, people wouldn't be rooting their phone in order to get the latest updates.

I do however agree with you that HTC doesn't have the resources for R&D. They don't have the resources because they leave their customers behind.

Why do you think people start looking elsewhere? If you get neglected by a company, you could only take so much. You prefer to go to a company that cares for their consumer. Due to that reasoning, HTC will lose out big. If they don't chance their ways, they will continue to decline.
[HTC One X+] geojoking:
Why do they insist that the consumer does not care about updates? It's like saying people are stupid and they buy smartphones for no reason at all. Everyone sees when a new version of Android is released and they wonder if their phone would be updated.

And then, there's the issue of having friends with different brand phones, such as the Samsung Galaxy S3. If nothing else, you feel neglected by your manufacturer when you see others are updated and yours isn't.
[HTC One X+] mythrill:
Hi folks, and greetings from Geneva, Switzerland;)

For me all this is quite simple: No more updates for my One X+ ? --> No more HTC stuff un my pocket !

My love affair with HTC started many years ago with an HTC Titan II, after that came my Desire HD wich is still working well.

All that to tell you that I really love(d) HTC, but now the story as reached the end and I will probably turn to Samsung...
[HTC One X+] TeK9samurai:
Agree with you 100%.

They think everyone has money to buy a new smartphone every year.
[HTC One X+] TeK9samurai:
Greetings friend.

I'm with you on that.

One could only take so much.

I've taken my limit.

Why show respect to a company when they don't show you any!
[HTC One X+] schinge:
Go to the main street in your city and ask the first 50 people with android phones whether they have a rooted phone and which andoid version they use. In my opinion you will see, that most of them still have unrooted phones and nearly half of them will not know the version on their device. These people want a phone that functions properly, but they don't care about updates. Most users at xda are only here because they want to mod their devices, but these 5.5 million members don't represent the the whole android user community.

In addition the HOX+ wasn't a big seller in the 6 months until the One was available, because it is just a pimped HOX - no really new features included, it looks even the same.

What is the killing feature of 4.3 or 4.4 in comparison to 4.2 in your opinion? And why should an ordinary andoid user need or care about it?
[HTC One X+] TeK9samurai:
You see that's where you are wrong. If you go to main street where I live, people don't have the money to buy phones every year. So they go forums on how to root and update their phones. On top of which most people who live here have jailbroken iPhones too.

But you are failing to see the point. It is not about features. It is about principles. It is the lack of support after a year. It is a slap to the face of all those people who spend their hard earned money on a phone.

All those who expect the company to support them, to have their back.
[HTC One X+] icemocalatte:
It's ridiculous. I JUST got this phone a little over a year ago.
[HTC One X+] schinge:
Yeah, and that's why most of the 400 million buyers of android phones in 2012 (2011: >200 millions) are here on xda or other forums. ;)

Why do the guys in your city (of tech enthusiasts) need to buy a new phone? Can't they use it anymore if it gets no updates? And shouldn't they think about more serious problems than an updated smartphone if they don't have much money?
[HTC One X+] TeK9samurai:
I think you are a bit out of line with that last remark. I'm not going to get into why but it is not the people's fault.

They are on XDA to get support for phones that the company no longer cares for.

Apparently, you are able to afford a new phone every year. So this forum most likely doesn't pertain to you. Other people just got their phones and are expecting a bit more from the company.
[HTC One X+] M.Leaf:
the ndsiser

No more HTC in my life. I'm tired from buying phone and after 1 year it wont get updates...

If i will buy HTC One (M7) so next year it will be trash without updates?! Sad for HTC i loved their quality and design!
[HTC One X+] TeK9samurai:
You are not alone friend.

Think about all those that currently have the M7 and with the M8 almost here, they will be where we are.
[HTC One X+] M.Leaf:
True, true...

Now i think best choice is to buy Nexus phones...

But when you love HTC's design it's sad you must buy another phone due this problems...
[HTC One X+] TeK9samurai:
Sense is what kills me. I love it.

The unibody metal design is something more and more companies are beginning to use.

Let's see what the Samsung S5 has to offer. But high possibility that Nexus is the way to go.
[HTC One X+] schinge:
Sorry, but I don't want to offend s.o. with the last question. I'm not a native speaker of English, and I wanted to say that people who have not much money surely think of other problems than an updated phone ("shouldn't" should be "wouldn't").

And by the way, I don't buy phones every year. My last phone before the HOX+ was a HTC Desire which I bought in 2010 - and I still can use it without updates (it IS in use bei my parents).
[HTC One X+] TeK9samurai:
No worries mate.

People have certain expectations when they buy a phone. Buying a new phone a year late is not one of them.

Using versus updating are separate issues. When you are unable to use the features of new versions because the lack of support from the company it then becomes a pain.
[HTC One X+] saitch76:
First attempt at a survey is at this link.

https://www.surveymonkey.com/s/9V3PTT5

Please don't complete it. Instead give me some feedback.

Thanks
[HTC One X+] /\/\:
...

Hey XDA community, my first post here. Sad, that THIS must have happened in order to register myself here.

HOX+ was my first android phone. I bought it last summer. I was looking for something that simply will be “good” and last for a few years rather than few months. I knew that this won’t be cheap, but if you want something good, you have to pay for this. At least I thought so.

I don’t know if saying “I’m disappointed” is enough. Seriously, just one update from android 4.1 to 4.2? Which is not even bug-free? I was so excited reading about all these Kit Kat news and I couldn’t wait until HTC announces when they are releasing an update for HOX+. And know this whole excitement turned into “my first and last HTC”. Of course, if HTC will exist in the next few years.

You can say that updating phones gives no money, better release a new phone and earn on it. But who in the blue hell will buy it, if HTC’s reputation is drastically sinking recently? I’ve seen somewhere a graph showing how many HTC sold smartphones in 2012 Q4 and 2013 Q4. Huge difference.

I don’t believe in all this crap that it’s nvidia fault. As some of you mentioned, they keep updating even old video cards. And even IF nvidia is making problems, who will lose more on not updating HOX/HOX+, nvidia or HTC?

Nvidia is still advertising HOX and HOX+ on their website

nvidia.com/object/tegra-phones-tablets.html

Does someone advertise an abandon thing? Definitely not. Please compare this list with all devices running Tegra 3. Not everything is listed on nvidia’s website.

en.wikipedia.org/wiki/Tegra

We can of course spam HTC's twitter or send surveys, but this won’t change anything. But we can try… Only someone who complains and doesn’t do anything is a loser.

Now for the end, something off topic. As this is my first android phone, I have (yet) no knowledge about rooting, but I’ve read some tutorials. However, as my warranty is valid for 2 years, I think I will wait… I already know that I need to send it back to service (!). The upper part of display (where the statusbar is located) doesn’t recognize touches (stopped in a mysterious way last month). I googled around and it’s something not unusual. But the only way to fix it is to return it back to service and let it repair. Sad that this happened after a half year of usage. So I will most likely wait with rooting until it's on warranty. But later... CM, welcome!

My head starts to ache, therefore I’ll end my post ;).
[HTC One X+] geojoking:
Everything you've said is the perfect way to describe a normal user that is INFORMED and cares about Android and his/her phone. Sure, there are numerous users who don't care about getting updates and use their phone for normal stuff. But there are also many users who don't come here to xda to share their views and their opinion about the HTC treatment.

It's a pity, and like you've said, even if we could go the ROOT way to get 4.4, we still have warranty so we'll just have to wait.

HTC makes great phones, but their support is LOUSY.
[HTC One X+] TeK9samurai:
Well stated friend.

The only problem with CM is that it's a standard build. It doesn't have all the optimizations that other roms have.

If you go back a few years, you are able to see how HTC spikes and then begins a continuous downslide.

Moments like these cause people to leave a company. Warranty or no warranty, no support for updates, we will be forced to get new phones eventually.
[HTC One X+] TeK9samurai:
I think the survey is very well done.

Don't think I would change a thing.
[HTC One X+] panpjp:
I saw lots of people writing complaints to HTC. They always reply with the same excuse. That is not professional marketing.

Look at Sammy (Samsung). Even though their S3 is pretty much defective, I just saw my grandad using the S4 get an update, unrooted. My device? Nope.

The Stone age-old Galaxy S even got Andy 4.0.... (If I remembered correctly)

Even some Apple fanboys are, well, switching to other phones.

HTC doesn't care about their customers. They basically think that "Okay, you buy an htc product, and next year go buy another new model."

Now, I haven't heard about HTC blaming nVidia for their crappy Tegra, however, it's a fact that the N7 has got 4.4 officially.

And I have a suggestion: HTC, make the .m10 thingies open source, release the kernel sources, and listen to customers' thoughts and complaints.

Don't be like DICE (The dev of Battlefield, never listens to complaints).

I'm on the same boat with everyone here. Sorry if this is too long :p
[HTC One X+] :
It is unfortunate that the manufacturer does not care about their customers. Only one thing left to hope for custom firmware 4.4 +.
[HTC One X+] sledgeharvy:
The problem still lingers though.. We can't get the Audio to work on custom ROMs, so until that problem is fixed.. Even custom ROMs are out of the picture.. Lloir is the only Developer making the attempt to fix the audio issue.. And he has enough on his plate, with all the International builds..
[HTC One X+] TeK9samurai:
That's why we need kernel drivers. Without HTC support, good luck. Just agitating.
[HTC One X+] kevintmr:
Loyal die-hards of HTC products like myself understand that's it's important not to abandon what we love. HTC devices. As far as updates...We don't always get what we want. A crazy concept nowadays
[HTC One X+] Smuti:
Well I guess HTC digged its own grave. HOX+ was my first and last HTC. I switched from Sammy and I guess I'm going back or maybe even Sony, they seem to be doing a good job supporting their customers. HTC is just as bad or even worse the LG.
[HTC One X+] /\/\:
Maybe we should quote HTC’s “research”:

blog.htc.com/2013/02/redefining-htc-sense/

No difference between apps and widgets? Huh? Are things THAT BAD?

The only thing I do to be informed is visiting websites about phones and Android. While almost everyone got Internet access now, it should not be a problem for anyone to read such websites. Then you see a news headline “Android 4.4 released” and you may ask “what version am I using? WHAT? 2.3? That’s like 2 major versions back! Why can’t I get 4.4?”.

Even my mother, a person who doesn’t know much about computers, only how to use the internet and run something from desktop, asked me recently “why do we have MS Office 2010? It’s 2014 now”.

I’m sure the majority of people think that if something works good then it doesn’t need any changes. But on the other hand, isn’t it nice to know that by installing an update, you may get some new experience on your old device? I'm sure that if a new update (for any phone) gives a few percent more battery life, everyone, without exception, would grab it.

For the moment I don’t have much knowledge about rooting/ROMs/kernels/CM, but thanks for the info. You might see some noob questions about them in the next year ;)…

Can you love a girl, if she doesn’t love you?
[HTC One X+] xzfzx:
i am sorry but i dont have the time right now to read all the posts but...

i do think that we should contact HTC because our "old" HTC one X+ is not that old and besides that if you leave for a second the fact that the S3 will get an update even Sony announced that devices like Xperia T and V will get updates which are around the same age but with less impressive hardware than the HTC One X+
[HTC One X+] TeK9samurai:
Well said.

I think that many One X / X+ users are feeling abandoned and that is causing all the anger and frustration.

If HTC would have released a statement in a few months, more people would have just let it go.

Being that they released a statement abandoning this phone so quickly, the anger hit.

On a side note, HTC always has excuses for not supporting phones. Either having to do with memory capacity or blaming other companies.

HTC has to face the music and either leave this business or start supporting phones for more than 14 months.

With their financial revenue declining every quarter and their expectation for Q4 of 2013 to be even bleaker, I say HTC has run their course.
[HTC One X+] PaulR27:
The lack of future updates is very disappointing, HTC's next flagship phone will have to be irresistible for me to consider it when I upgrade in November. The HOX+ replaced my first Android phone, a Desire HD, which suffered the same fate. I won't fall for it a third time. Off the back of my DHD/HOX+ family and friends have purchased a Sensation, 2x One X's and 2 Ones, I'll be advising them to try another brand of phone when they next upgrade.

It was rumoured around August/September after 4.2.2 released there would be no new updates and the phone wasn't even a year old! The contempt HTC hold their customers in once they've got their money is disgusting.
[HTC One X+] grigoriisi:
The one x is almost a year older and it gets updated to sense 5 also got 2 major updates. One x plus is getting only one major update that's the wrong part.
[HTC One X+] TeK9samurai:
I had the same exact issue.

Incredible was replace by Desire HD which was replaced by One X+.

All of them had the same issue where HTC decided that the hardware was not capable of updates.

The M8 has to be years ahead of it's time in order for me to stay with HTC.

Right now I have my sights set on what Samsung has to offer.
[HTC One X+] saitch76:
Tell HTC what you think!

I've started a new thread asking every One X+ owner to complete the survey here:

http://xdaforums.com/showthread.php?p=49586881

Please encourage every One X+ owner to complete the survey.
[HTC One X+] Smuti:
That's my point exactly. HOX at least got 2 updates, HOX+ only got 1. My ancient S2 went from 2.3.3 to 4.1.2 (in between it go 5 updates). Plus Sammy at least releases its flagship with the most up to date OS version when it releases it's flagship. HOX+ released with 4.1.2 when 4.2.2 was out already for a couple of months. Even One released with 4.1.2 when 4.3 was just about to be released.

I'm done with HTC, going either Nexus 5 or Z1 Compact which one will be cheaper.
[HTC One X+] geojoking:
You can't complain about the fact the HOX got 2, and we only got one. The One X and One X+ have to be considered virtually the same phone, because they mainly are.

Sure, the HOX+ is newer, but it's essentially a HOX with a beefed up processor and GPU, and more storage. But it's still a One X.
[HTC One X+] TeK9samurai:
It does seems as if they only release 1 or 2 updates per phone before they abandon it.
[HTC One X+] bern99:
nice
[HTC One X+] phikal:
Im seriously considering switching to Oppo. The find 7 looks like a great device. Only setback is no sense.
[HTC One X+] TeK9samurai:
Yeah really nice phone.

That's my drawback from leaving HTC, nobody has sense.
[HTC One X+] dr_crx:
AT&T HTC One X+ will get the update 4.2.2 (it is now on 4.1.1) but HTC One X+ international will keep on 4.2.2

I own 3 HTC One X+ ( one from AT&T and two from the international version ) it is the best ever HTC make and even the HTC One can't be like it.

I am with HTC since 2003 it was Qteq 1010, it is great products but HTC company they don't care about us as clients for them.

and now if I want to buy new mobile it will be HTC One X+ again and not go for HTC one,

coz memory in HTC One for normal user as max 32GB but HTC One X+ comes 64GB,

I wish if the HTC M8 (HTC One + , the new HTC next phone) comes with 128GB or at least 64GB, and strong as HTC One X+,

if HTC see this " HTC support you best phone you ever make, support HTC One X+"
[HTC One X+] invasion13:
Hi, i am not 100% sure but i have had no major update since my purchase in april 2013, for my cid203 Orange network in France, i am sill running 4.1.1 it will be my 5th and last HTC product
[HTC One X+] TeK9samurai:
Is your phone unlocked?
[HTC One X+] zeus.lny:
HTC decided to finally end support to HOX and HOX+.. we can raise a petition to provide us with true S-off now ... it may not help though much.. just a suggestion....
[HTC One X+] invasion13:
Hi, it's not sim locked ,

but it's S-on, bootloader locked, Under waranty until april 2014 , i'll switch to a cmw custom after that , if all functions are bug free
[HTC One X+] saitch76:
I started one a few days ago.

https://www.surveymonkey.com/s/9V3PTT5
[HTC One X+] Smuti:
Filled it.
[HTC One X+] zeus.lny:
same here.... completed...
[HTC One X+] saitch76:
165 responses! Lets push for 200!
[HTC One X+] TeK9samurai:
Good job. Did not expect that many responses so quickly.
[HTC One X+] saitch76:
207 responses! Draft letter to HTC coming soon.
[HTC One X+] zeus.lny:
Well I think 200 is very less....
[HTC One X+] TeK9samurai:
Something is better than nothing.
[HTC One X+] saitch76:
Agreed
[HTC One X+] zeus.lny:
i mean i dont think there are only 200 onex+ users in here ? .. may be the thread is not highlighted correctly....or there is less awareness among the users....
[HTC One X+] saitch76:
Feel free to post the survey link on Facebook or tweet it.
[HTC One X+] TeK9samurai:
I opened it up under One X+ because I am an owner of one. You are welcome to link it wherever you want.
[HTC One X+] TeK9samurai:
Apparently, HTC got a lot of feedback by stating they will not upgrade the One X / XL / X+.

They released the following statement yesterday.

HTC is now announcing that they’ve changed their tune, and are “actively exploring” how they can upgrade the HTC One X to Android 4.4 KitKat. Holy. Crap.

http://arstechnica.com/gadgets/2014...kat-update-for-one-x-blames-nvidia-for-delay/

Who knows saitch76's survery could have done it.

So thanks for the survery and let's keep hoping
[HTC One X+] saitch76:
I emailed a summary of 314 responses to the survey to HTC. I haven't had a response as yet but will post any reply here.

Thanks to everyone who contributed and believed that it's better to try than to give up :)
[HTC One X+] TeK9samurai:
Like I said sounds like it might have helped.
[HTC One X+] geojoking:
It might have, but it probably didn't. Because they're only exploring a potential update to the Qualcomm One X. So no Tegra-powered One X or One X+. It's the One S (S3 - no updates, and S4 - potentially eligible for update) Jelly Bean story all over again, and in the end none of the One S variants got updated.
[HTC One X+] TeK9samurai:
I didn't see them state Qualcomm. They only stated One X.

Only time will tell.
[HTC One X+] Tazmaniiac:
I already wrote that in another thread, but this is how I understand it:

It wouldn't be a good experience for the OneX+ users to not get the 4.3 update, that's why they now search for a way to update both devices

straight to 4.4, otherwise it would make no sense, why would they search for a way to update OneX to kitkat if the 4.3 update would hurt the OneX+ users? I really hope that I am right with my thoughts.

Quoted from HTC USA Product Team's AMAA thread on reddit
[HTC One X+] TeK9samurai:
Just a matter of time to see what HTC decides to do. Hopefully it keeps the One X+ alive for a little longer.
[HTC One X+] geojoking:
I guess, like you said above, it's only a difference in understanding what they said.

But from what I did, they said they're exploring an update for the US version of the One X, which could potentially be updated and it was decided to not update, mainly because it would hurt user experience with HTC, as the global One X, and especially the One X+ would be completely left out. That being said, I can conclude that they explore an update only for the Qualcomm HTC One X, and not the Tegra ones (One X global, and all One X+ variants).

I hope to be wrong, but I'm afraid I'm not. HERE is the proof, it's loud and clear:

"For the HTC One X in the US (diff chipset than global version), we’re now actively exploring how we can make the jump to 4.4."