yashsingh1/xdaforums huggingface dataset:
[Android Apps and Games] vndnguyen:
Your active CSC is still XSP, not BTU. As you can see the product code is SM-N9005ZKEXSP

Because your firmware has been messed up with 2 different firmwares, you will not receive OTA update. It's normal.
[Android Apps and Games] vndnguyen:
Try reflash your stock rom to be able to get an OTA update
[Android Apps and Games] vndnguyen:
Maybe someone had tested the phone (?).

Or sometimes it comes with the pre-installed counters. That may happen but rarely.

If you have more question, please do not hesitate to ask.
[Android Apps and Games] EriksR:
I seem to be missing this info:

USAGE HISTORY:

- Headset Connect Counter

- Charger Connect Counter (root required)

- S Pen Detach Counter (root required)

It's not just the info is blank but the whole option is missing. The program is not asking for root access. Running Cyanogenmod 11.
[Android Apps and Games] starbucks2010:
Hello,

I have an sg note edge and I tried to update the app from 1.0.8 to the latest 2.0 but I get am error saying that the package file was not signed correctly. How can I update it? I'm rooted.

Thanks.
[Android Apps and Games] vndnguyen:
Because it cannot find the appropriate info on CM rom to display, I think.
[Android Apps and Games] vndnguyen:
Try to uninstall the app completely, and install it again from the Play Store.
[Android Apps and Games] vndnguyen:
Maybe your phone is a refurbished one?

Can you show me ALL SCREENSHOTS from the app + the picture of the back sticker (behind the battery)?

I will investigate and tell you more details.
[Android Apps and Games] Salim.Keady:
On my Samsung S5 G900H ... all info are shown... charger and headset counter doesnt no require root access (i am not rooted) is it normal ?
[Android Apps and Games] vndnguyen:
Yes it's normal. On S5 devices, it doesn't require root to read these counters.
[Android Apps and Games] Salim.Keady:
Ah well thanks...

Just was wondering :confused:
[Android Apps and Games] vndnguyen:
You are welcome :)
[Android Apps and Games] vndnguyen:
Did you mean upgrade the Android version?

If so, in the Phone INFO ★Samsung★ app, open the menu 'Firmware Browser' to see if any newer Android version is available for your device.
[Android Apps and Games] vndnguyen:
I have a look on your screenshots and all info appear to be normal. According to these info, it should be a white phone. So you have to show me the picture of back sticker for more investigation and comparison. Or at least, if you don't have a camera, write down all info on the back sticker and send me. It should contain the following info:

MODEL

FCC ID

SSN

RATED

MADE IN ......

IMEI

S/N

... ... ...
[Android Apps and Games] vndnguyen:
What do you mean by "nothing"?

All Samsung devices should have these info on the back sticker.

I want to see the back sticker on your phone to make sure if it is not a fake one.

If possible, please take a picture of it.
[Android Apps and Games] vndnguyen:
It turned out that your phone is a refurbished one, then all is clear now.

Your phone is from a white model, and they put it in the black cover. Hope this answers your question.
[Android Apps and Games] winlinmac001:
Thanks for posting this App on Google Play Store. Extremely reliable tool.

Question: How does this app determine if the phone is refurbished or not? Please let me know. Thank you.

---------- Post added at 07:46 PM ---------- Previous post was at 07:32 PM ----------

How do we reset the USAGE HISTORY? Is this possible? :p

Also what should the numbers be like in the Usage History if the device was refurbished?

---------- Post added at 07:51 PM ---------- Previous post was at 07:46 PM ----------

How do I donate to the Developer of this App. I want to give the developer a HUGE HUG and CHEST! :cowboy::good:
[Android Apps and Games] winlinmac001:
Its because Samsung does quality checks on all their devices before shipping them off to customers. Its called Quality Control
[Android Apps and Games] vndnguyen:
Hi, there is Plus Edition, you can see it by open the app's Menu > Phone INFO Plus.

Here is the link: Phone INFO+ ★Samsung★

Thank you.
[Android Apps and Games] vndnguyen:
The original device is not meant a brand new one.

Original means the device is in its original state and its hardware has not been modified or replaced...

That also means the secondhand device can be a original one.

And the counters in the Usage History does not say if the device was refurbished, but if it is brand new or secondhand.
[Android Apps and Games] winlinmac001:
Thanks for pointing this out. :)

I have Samsung tablet (Refurb); there your app indicates that device may not be genuine due to the fact it has no serial associated with it (as its a refurbished device)

Great App. Thanks again! :cowboy:
[Android Apps and Games] vndnguyen:
Some brand devices have zero serial number (00000000000)
[Android Apps and Games] vndnguyen:
Hi,

Currently this app can only be installed to the internal storage. I will add the option to move to the external storage in the future version.

Thanks.
[Android Apps and Games] vndnguyen:
Did you try the menu 'Firmware Browser'?

That will help you to find the correct firmware for your device.
[Android Apps and Games] vndnguyen:
1- Did you play around with the secret codes in the 'Secret Codes' menu?

2- What did you mean by "disabling mobile data connection"? You cannot turn it on? Or it is turned on but not working?

3- Go to Settings > More networks > Mobile networks > Access Point Names and make sure the APN settings are correct?
[Android Apps and Games] waleedgester:
Hi. Yes I did play around with the secret codes just to see what each individual code does. But not really taking note of what actually happend. I noticed after a while that the data connection in the top right corner was no longer there. I found it strange because i did not receive anymore whatsapp messages as i was busy chatting at the time. I did check in Network settings and the connection settings...everything is as it should be. So the conclusion I came to is that one of those codes could have dis-abled it.
[Android Apps and Games] vndnguyen:
That happened to me also, and I have to add a new APN settings for it to works.

Did you try to turn on the data connection in the Settings?

And did you check the APN settings as I suggested?
[Android Apps and Games] yanni21:
Good App! Works fine!
[Android Apps and Games] vndnguyen:
New update v2.1.0:

- Update Color database.

- Some improvements and optimizations.

(including: install to the external storage, auto close the running service when the app exits,...).
[Android Apps and Games] vndnguyen:
Can you help me by providing more detailed info for further checking?

Please send me the following info:

1- All screenshots from the Phone INFO ★Samsung★ app.

2- Screenshot of the menu 'Refurbishment Check'.

3- A photo of the Back Sticker (under the battery). A hi-res photo is recommended.

Thank you.
[Android Apps and Games] basjke:
Hi vndnguyen, I purchased a new N9005 just the other day and installed your app. It says the phone is not refurbished.

It shows it left factory 17 January 2014 and firmware build was 29/09/2014. Date on the serial stickers shows 14/10/2014. Went to the Samsung service center and they confirmed the warranty status.

Usage count showed headset connect 25 times, which I thought might be normal for test procedure at factory. Then today I rooted me phone so now can see the other usage details and was quite astonished.

It shows charger connect 2066 times with pen removal 107 times.

I find this hard to believe because even if it was used from the day it left the factory, that would mean they connected the charger about 6 times each day.

Any explanation for this please

Edit to add: I entered the IMEI code on the IMEI info website and it gives me the exact same dates as your app.
[Android Apps and Games] vndnguyen:
Can you send me (or PM me) the following details:

1- All screenshots from the Phone INFO ★Samsung★ app.

2- Screenshot of the menu 'Refurbishment Check'.

3- A photo of the Back Sticker (under the battery). A hi-res photo is recommended.

Thank you.
[Android Apps and Games] mamali.z:
Galaxy tab s 8.4 need help

hello everyone here is a question i have from ppl with galaxy tab S LTE 8.4 T705 , i installed this app called "phone info + samsung"

and then there is this option that can check if your device is refurbish or not , and for me it says it looks like your phone is refurbished one

manufacturing date does not match with the serial number , now i'm not sure if the app doesn't support my device or my device is refurbish for real

anyone with same device if can install the app and check can help me to know if i have to send my device back or not thanks a lot

the app version is "Phone.INFO.plus.Samsung.2.1.0.46" thanks everyone .
[Android Apps and Games] vndnguyen:
As the above post, can you send me (or PM me) the following details:

1- All screenshots from the Phone INFO ★Samsung★ app.

2- Screenshot of the menu 'Refurbishment Check'.

3- A photo of the Back Sticker (under the battery). A hi-res photo is recommended.

I will check and feedback.
[Android Apps and Games] vndnguyen:
Hi, sorry for late reply as I were a bit busy.

I have a look at your screenshots, and all info appear to be fine.

I don't know why the Charger Connect counter is very high like that. Maybe it is not a brand new phone, or maybe your phone has been flashed by the copy of all partitions from another used phone? Who knows.

Without a picture of the back sticker, I cannot tell if your phone is original or a refurbished one.

But you can test if the counter works properly or not, by connect/disconnect the charger and see if the counter increase or not?
[Android Apps and Games] basjke:
Thanks for the reply. As I said, by lack of a second camera, I'm not in the possibility to take a picture of the backside.

The charger counter seems to work properly.

Are there any details from the sticker i can forward to you, from which you can determine if it is a refurbish.

I'm sure Samsung didn't perform a refurbishment, since I grilled the service staff to the point they became suicidal :laugh:, and they have let me look into their system which shows that there is no repair or refurbishment history.
[Android Apps and Games] vndnguyen:
Hi, currently this app does not support resetting these counters, as I don't want to interfere with the systems partitions.
[Android Apps and Games] Salim.Keady:
[MENTION=2018502]vndnguyen[/MENTION]

I use your app as a reference when buying used samsung devices

Deep Thanks :thumbup::thumbup::thumbup:

Please dont make reset and modding stuff
[Android Apps and Games] vndnguyen:
Thanks for the compliment.
[Android Apps and Games] Salim.Keady:
No man THANKS for you hard work

With this app i can buy good used phones and saving money

:thumbup::thumbup::thumbup:

When i read reset counters my reaction was .. wait Whattttt ?
[Android Apps and Games] vndnguyen:
Hi,

Currently this app support only Samsung devices.

I have no idea on Nexus tablet, sorry about that.

If I'll find any news, I will let you know.

Regards,
[Android Apps and Games] hoaithanh061089:
ung ho ung dung Viet nhe!

---------- Post added at 03:41 AM ---------- Previous post was at 03:34 AM ----------

ung ho ung dung Viet nhe!
[Android Apps and Games] kevmaratiexpress:
Refurbish check

Sorry I still have to ask this though you've already answered a couple of time. My question is, if try the refurbish check and it says your phone might be refurbish does that mean your phone has been repaired and parts has been replaced? and how does this work? Any way my phone says Original. Thankyou so much for this app. It really help
[Android Apps and Games] danielj:
I bought a refurbished S5 (G900H) and I'm wondering if the following is normal for a refurbished phone?

modified firmware

no manufacturing date

no CSC version or country

The samsung serial number is just all zeros, but the IMEI does seem to be correct.

Thanks in advance.
[Android Apps and Games] vndnguyen:
Can you send me (or PM me) the following details:

1- All screenshots from the Phone INFO ★Samsung★ app.

2- A photo of the Back Sticker (under the battery). A hi-res photo is recommended.

I will check and feedback.
[Android Apps and Games] vndnguyen:
I have received the screenshots you sent me.

Sorry I didn't read your post carefully. As you have already said that you bought a refurbished S5.

Yes, for a refurbished phone some info maybe missing or invalid.

Please be note that there are MANY TYPES of refurbished phone. So there is no common rule here.

In your case, the back sticker is a fake one, I believe.

You can check yourself by using any barcode scanner app and scan a barcode on that sticker.

You will see that the IMEI that printed on the sticker and the IMEI scanned from the barcode are NOT match each other.

- the IMEI that printed on the sticker: 357xxxxxxxxxxxx

- the IMEI scanned from the barcode: 353xxxxxxxxxxxx
[Android Apps and Games] danielj:
Thanks vndnguyen. I had a feeling there is something off about the phone. It doesn't seem quite as good as I would expect the S5 to be, but everything seems to work, including the fingerprint scanner and heart rate monitor.

Is there any way to find out more about what the phone actually is? It reports the right hardware from the few apps I have checked it with, but I don't think the camera is actually 18MP (it's not as good as my oneplus) and the screen feels a bit soft, so possibly not gorilla glass as it should be?

My two guess are, 1) It's an S5 refurbished with sub par parts or 2) a high quality fake.

The scanned IMEI is for a N9005 Galaxy Note 3!
[Android Apps and Games] vndnguyen:
In your case I think it is the 1st guess.

It cannot be a fake.
[Android Apps and Games] Megado:
Nice app, vndnguyen. Was working great on my Galaxy S5 KitKat until recently. Now some or all secret codes not working. For example, on 2263 at first it worked well and allowed me to change the selection; then it started to show me the options but wouldn't do anything when I selected one. Now 2263 just gives me a blank screen. I tried uninstalling and re-installing but no luck. Any hints?
[Android Apps and Games] vndnguyen:
The ServiceMode menu (like 2263, 0011...) are Samsung internal features, my app just help to invoke them for users convenience. I have no idea why it does not work. Maybe there is a problem with the firmware...

You can try to invoke this code yourself by open the Dial pad and enter *#2263#, *#0011#...
[Android Apps and Games] vndnguyen:
Hi,

In order to change CSC, you must fulfill the following conditions:

- Your device uses stock firmware.

- The firmware is multi-CSC firmware.

- Your device has been rooted.

Regards.
[Android Apps and Games] vndnguyen:
It depends.

If you want to check for more accuracy, please submit the following details:

1- All info (or screenshots) from the Phone INFO ★Samsung★ app.

2- Screenshot of the menu 'Refurbishment Check'.

3- A hi-res picture of the IMEI Sticker (on the back side of the phone, behind the battery).

Facebook: https://www.facebook.com/groups/phoneinfosamsung/
[Android Apps and Games] Megado:
Never mind. I've got the 'Connection problem or invalid MMI code' message so the codes won't work. It seems to be a common problem judging by the thousands and thousands of Google results looking for a fix. I'll have to keep searching. Thanks anyway.
[Android Apps and Games] vndnguyen:
You got a message 'Connection problem or invalid MMI code' because you have pressed the Call button. That means those codes does not work on your Dialpad. If they worked, you don't need to tap on the Call button. The ServiceMode menu will be launched right after the last "#" key.

As I said before, that is internal Samsung function and I have no idea why it does not work.

In the most case that is due to some problem with the firmware.

Use NV REBUILD if you want to try...

(WARNING: Use NV REBUILD at your own risk).
[Android Apps and Games] :
I believe he got a fake S5.
[Android Apps and Games] vndnguyen:
Nope, it is not a fake.
[Android Apps and Games] danielj:
Is that my phone you are referring to? How can you tell for sure it isn't ?
[Android Apps and Games] vndnguyen:
There is no fake device in this thread until now, so it also referred to your phone.

Your phone is refurbished. It is not a fake nor clone.
[Android Apps and Games] valcyone:
[MENTION=2018502]vndnguyen[/MENTION]

Hi,

I purchased a brand new Galaxy S5 last week-end from an authorized Samsung dealer. The phone is shipped with LL 5.0 already installed.

When I check phone infos in your app, it shows 2015.01.17 as manufacturing date. IMEI analyser says IMEI looks valid.

But when I use S/N decoder in "other tools menu", after entering Samsung Serial Number, Phone Info app says manufacturing date is January 1996.

Really weird ! Why the dates are not the same everywhere ? Any idea ?

I wonder if Phone Info app decodes dates correctly from Samsung S/N for phones manaufactured after 2015.01.01.

Could you check, please? Thanks for your reply !
[Android Apps and Games] vndnguyen:
Yes, my bad :)

I have not updated the database for phones manufactured after 2015.01.01. I will update it soon.

If you don't mind, please PM me all screenshots from the app for more checking.

Thank you.
[Android Apps and Games] valcyone:
Hi vndnguyen,

Many thanks for your reply and congratukations for your great app.

Just let me know when the database is updated and I'll be happy to test.

Perhaps could you post a warning in your op about manufacturing dates decoding from Samsung S/N for phones manufactured after 2015.01.01 ?

As decoded dates are not correct, these phones are said to be refurbished in the app although they are completly genuine. Some people could think the app is not trustable :( whereas it is the BEST APP to know everything about Samsung phone !
[Android Apps and Games] vndnguyen:
Thank you for your suggestion, but no need to add warning to the OP as I will fix and update the app in the next few days.

I'll let you know once the update will be available on the Play Store.
[Android Apps and Games] vndnguyen:
Hi,

Please tell some more info about your problem:

- What is your phone model?

- Are you able to download other apps from the Play Store?

- What was the error message while you were trying to download and update?

My app has been set for distribution worldwide, so users from any country can download and install this app.

Looking for your reply.
[Android Apps and Games] vndnguyen:
New update

v2.1.5: Update Manufacturing Date database.
[Android Apps and Games] vndnguyen:
Hi, I have fixed and updated the app.

Please kindly update it from the Play Store and test again.

Thank you.
[Android Apps and Games] valcyone:
Hi,

many thanks for the update.

Just tested and I can confirm everything works perfectly now.

PHONE INFO is definitly THE BEST APP to know everything about Samsung phones :D

Keep up your good work ! :good:
[Android Apps and Games] vndnguyen:
Thanks so much.
[Android Apps and Games] vndnguyen:
No, it is not this serial number. It is the Samsung Serial Number (the last one in the DEVICE ID section).

You can use the menu Other Tools > S/N Decoder to decode the S/N, you will get the manufacturing date and compare yourself.
[Android Apps and Games] vndnguyen:
New Update v2.2.0:

- Add Screen info (physical size, resolution)

- Add Battery info (technology, capacity, battery health)

- Add Kernel info (version)
[Android Apps and Games] thereassaad:
[MENTION=2018502]vndnguyen[/MENTION] thanks for this useful Apps .. im on N3 lollipop N4 port rom but i get same as CPU-Z results on battery 3220 mAh ??

Dear Bad Luck... Let’s break UP.
[Android Apps and Games] valcyone:
[MENTION=2018502]vndnguyen[/MENTION],

Thanks for this update which brings new infos.

Everything's fine as usual :)
[Android Apps and Games] vndnguyen:
Huhm, maybe these apps use the same API commands from Google Android, so the results are exactly the same.

For now I don't know how to fix it.

I will get back to you later.
[Android Apps and Games] thereassaad:
Mate really strange i tested on darklord & tweaked N4 ported Rom same result & now im on soul rom & battery its 3200 mAh..

Dear Bad Luck... Let’s break UP.
[Android Apps and Games] vndnguyen:
Maybe it depends on ROM, the same results as CPU-Z app.
[Android Apps and Games] thereassaad:
Yes i guess it depends on rom because on N4 ported Rom its shows 3220 mAh & on normal rom it shows 3200 mAh

Dear Bad Luck... Let’s break UP.
[Android Apps and Games] vndnguyen:
So it turned out that the battery capacity is useless info, because it depends on ROM version, not on actual capacity.
[Android Apps and Games] vndnguyen:
Yes, CSC Changer requires root to work. It is due to Samsung security policy and nothing to do, sorry.
[Android Apps and Games] vndnguyen:
Hi, thank you for your feedback.

Yes, I already known that but there is no workaround for now.

I use Google API command to retrieve the battery capacity, maybe the same thing as the CPU-Z app does.

Both apps report the same result. You can install CPU-Z app and check.

The problem is that it report correctly on some models (e.g Note 3 N9005, Note 4...) and not correct on another some models (e.g Note 3 N900).

I don't know how do now? Keep that info in the app or remove it to avoid bad ratings?
[Android Apps and Games] vndnguyen:
New update v2.2.1:

Bug fix (Kernel Version was not shown correctly on some devices)
[Android Apps and Games] killoid:
i think u should remove it. it is also miscalculating my batt capacity. it's actual capacity is 1300, but it's showing 1000.
[Android Apps and Games] alessfan:
Nice! Thanks!
[Android Apps and Games] vndnguyen:
Thank you. I will take your suggestion into account.
[Android Apps and Games] vndnguyen:
Hi! Thank you for your feedback.

Please be noted that in term of "refurbishment", it implies that there are some hardware modifications in the device, not the software modifications.That is how the 'Refurbishment Check' works.

Regarding software modification, you just need to flash the stock firmware to revert it back to the original state.

Thank you again for using my app.
[Android Apps and Games] vndnguyen:
Oh, thank you for your feedback.

I didn't know that there is such a "long" kernel version :)

I will fix it in the next release.

Warm regards.
[Android Apps and Games] vndnguyen:
New Update v2.3.0:

- Added Total RAM info

- Fixed Kernel Version display (that was not shown correctly on some devices)
[Android Apps and Games] vndnguyen:
Hello everyone,

First of all, thank you for using my app.

I would like to make a poll to ask you which INFO you want to add to the app, or which INFO you feel it is not important and can be removed from the app to make it more simple and easy to use.

Please share your opinion and suggestions.

Thanks again.
[Android Apps and Games] thereassaad:
I like this app & its my best app & useful App & i like if u Add options to backup kernel/imei/serial number / etc thanks

Dear Bad Luck... Let’s break UP.
[Android Apps and Games] vndnguyen:
Thank you for your suggestions, but this app is focus on the INFO and currently it does not have backup function.

Regarding to backing up the IMEI (including the Serial Number), you can try my paid app: IMEI Backup ★Samsung★

Thanks.
[Android Apps and Games] vndnguyen:
Hi,

Did you mean that you have changed the CSC?

How did you change it? By flashing another firmware, or using the menu Other Tools > CSC Changer in my app?
[Android Apps and Games] hlias88:
ok I found that works! I have the model samsung galaxy s5 and they are European are you aware if it works and usa; Can I do something to make it work;
[Android Apps and Games] vndnguyen:
Sorry I couldn't understand if it was a question or a confirmation? What did you mean actually?
[Android Apps and Games] vndnguyen:
New Update v2.3.2:

- Remove (actually 'Hide') Battery info that was not shown correctly on some devices.

- Some bug fixes and improvements.

Please be noted that the error was due to the fact that Android still does not fully support the command to read battery capacity (the command that was used in my app actually is a undocumented and hidden command).

Sorry for the inconvenience.