yashsingh1/xdaforums huggingface dataset:
[Android Apps and Games] vndnguyen:
Ok, thank you in advance.

But I can confirm that the G920F on Lollipop still has those usage counters.

The problem seems happen since Marshmallow update.
[Android Apps and Games] vndnguyen:
I'm still working in progress to make it compatible with Marshmallow.
[Android Apps and Games] vndnguyen:
v3.4.2:

- Fixed the 'Device Usage Counters' reading issue on Android 6.0 Marshmallow (requires root).

Now the app can read those counters on Marshmallow.

[MENTION=5198767]ikrom[/MENTION] and [MENTION=5405448]thereassaad[/MENTION]: please confirm if it works for you now.

Thanks
[Android Apps and Games] ikrom:
[MENTION=2018502]vndnguyen[/MENTION]

Now it works. Phone G920F Android 6.0 Marshmallow
[Android Apps and Games] vndnguyen:
Thank you ikrom.

Could you show me the screenshot of the 'CSC CODE' tab?
[Android Apps and Games] ikrom:
csc code
[Android Apps and Games] vndnguyen:
Thank you again.

Actually your phone is G920F or G920FD ?

I see in the previous screenshots you were using the Plus version of Phone INFO. Could you update the Plus version and test it again to see if it shows those counters?
[Android Apps and Games] ikrom:
my phone is G920FD.

phones G920F and G920FD almost completely identical, even now the firmware for these devices is the same, the only difference is the support for two SIM cards.

those counters does not shown on Plus version of Phone INFO 3.4.2 .

granted root permission.

also on android 5.1.1. these counters are not displayed on Plus version Phone info.

I've written you about this before...
[Android Apps and Games] vndnguyen:
Hi, maybe you have updated the app not from the Play Store.

If you update it from the Play Store, it should work as expected.
[Android Apps and Games] vndnguyen:
Since Marshmallow update, it needs root to read the 'Original CSC' information (in the tab 'CSC CODE').

It is due to Samsung has strengthened its security policy, sorry about that.
[Android Apps and Games] vndnguyen:
Hi,

Since 6.0, it needs root to read the above mentioned info.

If you have root, you will see those info.
[Android Apps and Games] johnny.p:
Hi, I'm trying to test my "new" note 3, the s/n and IMEI reported are the same as the sticker however: the country on the sticker says Korea and the app says china also the phone is white and the app says black.

the refurbishment check says its not refurbished and shows lows counters (but from a previous post I gathered that those are reset when you flash the phone ?).

I've tried launching RTN from the secret codes however it shows on the bottom of the list with no associated code and won't launch.

How accurate are the results please ?
[Android Apps and Games] vndnguyen:
Hi, from what I've known, flashing and factory-resetting the phone will NOT reset those usage counters.

Sorry I have no idea on RTN, because I don't know what is it. However you can check ALL available secret codes in the "Secret Codes" menu.

It maybe a problem of the app or the phone itself (?). Please send me (or PM) the following details:

1- All info screenshots from the app's main screen.

2- A picture of the IMEI Sticker (on the back of the phone, behind the battery). High resolution is recommended.

I will try to check and let you know.

Regards
[Android Apps and Games] vndnguyen:
Hi,

Just F.Y.I, not all functions in my apps requires root. That means you can use some of them without root.

Regarding to rooting method, I'm not sure because I don't own this type of device. You can ask people in this link: http://xdaforums.com/galaxy-s6/general/root-pingpongroot-s6-root-tool-t3103016
[Android Apps and Games] vndnguyen:
From screenshots you sent me, I can say that the IMEI Sticker is not a original one. And also the color reported from the app and the actual color are not the same. So the problem should be with your phone. Sorry to say that.
[Android Apps and Games] topbasework:
[MENTION=2018502]vndnguyen[/MENTION]

Can explain how this app detect refunbishment?
[Android Apps and Games] vndnguyen:
This app use several ways to check a phone for a refurbishment.

It can also detect if a phone is a fake or a clone.

So it's better not to tell how the app works, because the refurbished/fake/clone can bypass the check.

Thank you for understanding.
[Android Apps and Games] vndnguyen:
Hi,

I have stated about it in the What's New section of the app's latest update: "Fixed the 'Device Usage Counters' reading issue on Android 6.0 Marshmallow (requires root)".

That means on Android 6.0 Marshmallow, it needs root to read the usage counters. It also needs root to read the 'Original CSC' information (in the tab 'CSC CODE').

It is due to Samsung has strengthened its security policy in the latest firmware.

If you have root, you will see those info.

Regarding to the 'Available CSC Codes', I will check it again. But FYI, it maybe due to your new firmware, because it is still available on the Note5 (Android M, XXV region, without root).

Regards.
[Android Apps and Games] johnny.p:
could you elaborate on what does that mean exactly please?

How can I tell the sticker isn't original?
[Android Apps and Games] vndnguyen:
You know what does that means if the IMEI sticker is not a original one and the color info is not matched with the real one, right?

I check the sticker just by my own experience.
[Android Apps and Games] johnny.p:
I could guess but I'm no expert. if you could elaborate on what the implications might be I would appreciate it, I still have the option of returning this unit so It's very important for me to know.
[Android Apps and Games] vndnguyen:
As I have said, it is just a personal experience and there is no official document so I cannot elaborate on it clearly.

If you have an option of returning it and if you need an advice, my suggestion is that you'd better return it and get another one.
[Android Apps and Games] vndnguyen:
Hi,

Did you see the code 0228 in the list? (not *#0228#, because the prefix *# and suffix # are not shown)

If not, that means this code is not available in your device. Maybe you are using a custom ROM?

To get access to the code *#0228#, please make sure you are using the stock firmware.

You can also tap 03 times on the "Battery Status" (in the tab MONITOR) to get more info about the battery.

If you need more help please let me know.

Regards.
[Android Apps and Games] vndnguyen:
New update (version 3.4.3) is available.

What's new: Fixed minor issue in the 'Firmware Browser' menu.

Enjoy.
[Android Apps and Games] johnny.p:
Thank you, I will.

I still need your advice though, how strongly can I emphasize the color and manufacturing country not matching in Phone Info as evidence something isn't right here?

I guessing this information is hard-coded into the phone and there is no chance of a miss-read ?
[Android Apps and Games] vndnguyen:
I update the app frequently from users' feedback to ensure the database is correct.

So if the color info and manufacturing country info are not match with the info on the phone, it is most likely the phone is a refurbished one.

If one believes that his phone is original, please feedback so that I can check and fix the app accordingly.
[Android Apps and Games] vndnguyen:
Hi,

Unfortunately there is no way to know how many times a phone has had a software update.

Regarding to the original operating system,you can use Kies software to obtain that info.

In the Kies software, go to Tools menu > Firmware Upgrade and Initialisation > enter Model Name and S/N. Kies will tell you what is your original firmware version. But keep in mind that not all models support this method.

Regards.
[Android Apps and Games] pichuli78:
good morning, I detected a fault in the application, the update to marshmallow the code field Original csc appears empty, attached screenshot.
[Android Apps and Games] vndnguyen:
Hi, please read the FAQ #01 here:

http://xdaforums.com/showthread.php?p=49425630

Thank you for the feedback.
[Android Apps and Games] pichuli78:
thanks! great job :good:
[Android Apps and Games] billa:
Yes, this is a known issue on never firmwares, however giving your app admin access in Device Administrators like Package Disabler does, it should solve the issue at least on Samsung phones.
[Android Apps and Games] vndnguyen:
Thank you. I have never tried your solution, but there is workaround here:

http://xdaforums.com/showthread.php?p=49394359
[Android Apps and Games] Salim.Keady:
what about when checking for firmware ... the app searches for all regions not only the phone specific region

as a default
[Android Apps and Games] vndnguyen:
How that could happen? I have checked and it works just fine. Could you show a screenshot of the issue?
[Android Apps and Games] vndnguyen:
It means all CSC codes that are available in your device. And you can use the menu Other Tools > CSC Changer to change among them (root is required).
[Android Apps and Games] vndnguyen:
Not exactly that.

You can change the CSC with the "CSC Changer" tool (root is required) without flashing a new firmware.

However you can flash new firmware from other region, if you want.
[Android Apps and Games] PJ@y-Z:
How does this program report the headphone/charger jack counter? :confused:

No way to change the CSC without root?
[Android Apps and Games] vndnguyen:
On some version of firmware, it even requires root just to read those counters.
[Android Apps and Games] vndnguyen:
Hi,

The term 'refurbished' itself has several meaning. And also there are several ways to make a phone refurbished.

Furthermore, the app is just a helper to detect the refurbishing. It cannot detect in all cases. That's why I always ask users to show me all info from the app + the IMEI Sticker (on the back of the phone, behind the battery) for more checking.

In your case, the phone is clearly stated that it is refurbished. And in this case the app cannot detect.

P.S: Just FYI, if the app says the phone is original, there is a small chance that the phone maybe a refurbished (less than 10%). But if the app says the phone is refurbished, it should be refurbished definitively (about 99%).

P.S.2: In the "most" cases, you can check the usage counters (headset connect, battery connect, S-Pen detach counters) to see if a phone is a brand new or second hand.

Hope that helps.
[Android Apps and Games] vndnguyen:
Hi,

Since the Android 6.0 Marshmallow, it needs Root to read the usage counters.

It is due to Samsung has strengthened its security policy.

If you have Root, you still can see those counters.

Please read the FAQ #01 here: http://xdaforums.com/showpost.php?p=49425630&postcount=3

This app works with Galaxy S7 and all other Samsung devices.
[Android Apps and Games] vndnguyen:
Please show the following info:

- All info from the Phone INFO *Samsung* app.

- A picture of the IMEI Sticker on the back of the phone, behind the battery.

- A picture of the startup screen in the Download Mode.
[Android Apps and Games] faise4u:
SM-N9005 IMEI Null Album

All the required Info is attached with the snapshots

[IMG="SM-N9005 Phone info Sanpshots"] h t t p :// imgur.com/a/7Y7Gp [/IMG]

Kindly remove the spaces as the XDA is not giving me to share the outside link as of below 10 posts restrictions.
[Android Apps and Games] vndnguyen:
Try reflash N9005 BTU firmware again via Odin.
[Android Apps and Games] faise4u:
Still the same after re flashing the BTU firmware.

What should i do now brother.

Can your provide me the link to download Full 4 Flash files of SM-N9005 like BL,CP,PDA etc of 4.4.2 or 4.3
[Android Apps and Games] vndnguyen:
Huhm, that's why people always need to backup the IMEI before playing with the flashing the firmware.

Now I'm on the mobile so I cannot search a lot. Once I reach the desktop PC, I will let you know.
[Android Apps and Games] vndnguyen:
New update v3.4.4:

- Added Camera info (in the HARDWARE tab)

- Bug fixed for OTA Update checking (in the FIRMWARE tab)

Enjoy and please feedback.
[Android Apps and Games] vndnguyen:
Hi, I have checked your pictures and I can say that the IMEI sticker is not a genuine one.

To make sure, you can use another phone with Barcode Scanner app installed and scan the barcode on the IMEI sticker to see what it shows?
[Android Apps and Games] PJ@y-Z:
Ok, another thing: used the Odin mode, it says the phone is SM-G9006V not G900F :confused:
[Android Apps and Games] vndnguyen:
Correct. According to the screenshots, the actual model should be G9006V, not G900F.

Your phone was flashed with the custom rom ported from G900F.
[Android Apps and Games] PJ@y-Z:
Yes, it's based G9006VZNU1BOE3. Then it's not possible to upgrade to marshmallow :(
[Android Apps and Games] vndnguyen:
Please be noted that the latest update (v3.4.4) requires the Camera permission to work.

I added this note because some users ask about the new permission.
[Android Apps and Games] ionutmaruta:
Haha :)
[Android Apps and Games] vndnguyen:
Hello,

It is normal. It depends on Samsung's policy and may vary from device to device.

It is not the app's mistake.

As the app shown, it is required root to read the counters.

I attached here a sample screenshot from another device (using Android 4.4.2) that also requires root to read the counters.
[Android Apps and Games] PJ@y-Z:
Same happened to new firmwares too =/
[Android Apps and Games] vndnguyen:
For new firmware I have already mentioned about the issue in the FAQ #1 here:

http://xdaforums.com/showpost.php?p=49425630&postcount=3
[Android Apps and Games] PJ@y-Z:
No, I meant new Lollipop firmwares (at least for my J500F)
[Android Apps and Games] vndnguyen:
Yes, it is the same case as I have just said above.
[Android Apps and Games] daniel3x:
Great app, I got only a little issue (already say it on GP) on Firmware tab, in "latest firmware" it is saying "not found". But in the "Firmware Browser" it show me the latest stock roms including the newest that I am using.

Galaxy s5 g900p stock MM rooted build number G900PVPU3CPCA
[Android Apps and Games] vndnguyen:
Thank you for the feedback.

I will check and get back later.
[Android Apps and Games] vndnguyen:
Could you show me the info on the tab "CSC CODE"?

What were shown in the Original CSC Code, Firmware's CSC Code and Active CSC Code?
[Android Apps and Games] daniel3x:
There you go my friend, i put some other screenshots to help me explain better
[Android Apps and Games] vndnguyen:
Please go to the system menu Settings > About device > Software update and check to see if there is an update for your device?

(just check, no need to update)
[Android Apps and Games] daniel3x:
No, there aren't updates avaliable for my device. The last update was about 1 month ago.
[Android Apps and Games] vndnguyen:
New update version 3.4.5:

- Reduced number of full-screen ads.

- Fixed minor issue in the 'Firmware Browser' menu.

- Fixed some translations.

Please update and kindly feedback.
[Android Apps and Games] vndnguyen:
That means the 'Latest Firmware' info was correct, isn't it?
[Android Apps and Games] vndnguyen:
As your phone is rooted, you cannot update via OTA anymore.

To update manually back to the original firmware: In the Phone INFO ★Samsung★ app, open the menu "Firmware Browser", select the firmware for your device, download it and flash it via the Odin software. That's it.
[Android Apps and Games] daniel3x:
On my other samsung devices in "Latest Firmware" it shows "Yes". I just don't understand why in this device it shows "Not found". And I can see the correct and last firmware in the "Firmware Browser".
[Android Apps and Games] vndnguyen:
Hi,

The 'Latest Firmware' get the info from the Samsung server, while the 'Firmware Browser' get the info from the sammobile website. In fact the 'Latest Firmware' get the info the same way as the 'Software update' in the system menu Settings > About device.

That's why there is a difference in those items.
[Android Apps and Games] vndnguyen:
Hi, for now the app supports only single sim. I will add to support dual sim in a future release. Thank you for choosing my app.
[Android Apps and Games] samsimon:
Is it possible for brand new sealed factory phone

hey guys! Who is 100% confident, pls answer! Is it possible for brand new sealed factory phone (i hope it's factory sealed) TO HAVE "USAGE HISTORY" - "headset connect counter 3" and "charger connect counter 3" can manufacture did this checks/tests? Or it's Used phone? I'm using "PHONE INFO" app for SAMSUNG to get this info. Thanks
[Android Apps and Games] vndnguyen:
Yes, it is possible. It is due to testing process at the factory.
[Android Apps and Games] samsimon:
ok, I see, thanks. I was expecting ZERO counters.... I thought they should Clear it after testings....
[Android Apps and Games] vndnguyen:
Nope, on a brand new phone thế counters always 3-5. I didn't see zero counters.
[Android Apps and Games] vndnguyen:
You can Like this Facebook Page to get more TIPS/TRICKS and LATEST NEWS about the app:

https://www.facebook.com/Phone-INFO-app-for-Galaxy-smartphone-1738002189817054/

Regards.
[Android Apps and Games] ionutmaruta:
Why the app not showing the processor speed? :)

ie. In S5. Quad Core, 2.5 GHz [emoji14]
[Android Apps and Games] vndnguyen:
Nice suggestion. I have tried to implement but unsuccessful. Will try again in future release :)
[Android Apps and Games] johnny.p:
Got a new phone and looks like it another refurbished unit, Phone Info tells me the manufacturing date does not match with the serial number and the headset connect counter is up at 115, this is quite disturbing. Do you believe this is enough for me to request to return the unit ?

I'd like to hear your learned opinion if this device is refurbished and How strongly I can emphasize Phone Info findings when requesting a return.

I would also like to get your opinion about the IMEI sticker which I'll send in a pm I hope this is not too much trouble.
[Android Apps and Games] mrnovanova:
I have a galaxy s7 edge and my CSC is RWC it's part of the XAC canadian multi CSC. After flashing a different CSC I lost my VoLTE capability, fortunately I was able to flash the XAC multi csc which what I see on my CSC page in the phon info app.

When I look in other tools and select change CSC (yes my phone is rooted) I select RWC and after wiping and rebooting my phone I end up with this

Not at all what I selected. Is there a way that it'll actually work? Am I doing something wrong?
[Android Apps and Games] vndnguyen:
You can easily find it is not a refurbished without using the Phone INFO app.

As you can see, the S/N on the IMEI Sticker and the S/N in the app are not matched to each other.

So the app has reported correctly.
[Android Apps and Games] johnny.p:
Thank you very much for all your help and for pointing out the serial number mismatch you've been of great help.
[Android Apps and Games] vndnguyen:
All steps seems correctly but I don't know why the CSC hasn't been changed.

You can try to change it again?

By the way, FYI, it is Samsung internal built-in tool and my app just provides a shortcut to it for users' convenience.
[Android Apps and Games] mrnovanova:
I ended up fixing it by editing the build.prop thanks anyway.
[Android Apps and Games] lolo9393:
Look after mine. I'd never touch the EFS folder and originally it was OJV.

I changed my rom 3 times and one of these trial modified the EFS folder for sure.

but what to say about the product code, is it more reliable?

But frankly who cares about the CSC? Only if you need Kies updates? but not sure they will apply to the country you are living in.

Anyway thanks for your work!
[Android Apps and Games] vndnguyen:
So what is the rom you are currently using now? SER (Russia) or INU (India)?

It looks like your Product Code is SER but the CSC Country is India??
[Android Apps and Games] lolo9393:
I am using the fantastically light Prism™ Barebone V3.0.

But changes came from before, may be with Wanam 1.6 by middle last year.

I am pretty sure these changes are Roms installation related. I was OJV csc before jumping from stock.

Not complaining, just pointing out that this data is not, as mentioned in your remarks, valid for custom rom modifications.

regards

PS: my salutations from Chau Doc where I am living at this time. YO Vietnam!
[Android Apps and Games] vndnguyen:
New update v1.6.0:

- New function 'Refurbishment Check': check for fake/clone/Refurbishment phone

Support ALL Samsung phones (formerly '[Note 3] Fake / Clone Detector').

- Many improvements and bug fixes.
[Android Apps and Games] vndnguyen:
v1.6.2:

- Add 'Device usage history' to the 'Refurbishment Check' result.
[Android Apps and Games] vndnguyen:
New update v1.6.5:

- Add 'Device usage counter': 'Headset connect', 'Charger connect' and 'S Pen detach' counters

Please noted that 'Charger connect' and 'S Pen detach' counters require root permission to be read. And 'S Pen detach' counter is available for Galaxy Note series only.

- Improve 'Refurbishment Check'
[Android Apps and Games] elwood:
This is what happens with the Refurbishment Check. My phone has never been repaired or taken apart, I've had it since release and before the update it read that it was Original.

Both on stock and on custom note 2 roms
[Android Apps and Games] vndnguyen:
Thank you for the feedback, and sorry about this weird report.

Can you PM me all screenshot from the app? Or at least PM me the IMEI number in the app, and also the IMEI in the Settings > About phone > Status?

I will check for the actual issue and get back to you. Thanks.
[Android Apps and Games] vndnguyen:
Update v1.6.6: Improve 'Refurbishment Check'. The check result will provide more details if any problem found.
[Android Apps and Games] vndnguyen:
Update v1.7.0:

Add 'CSC Changer' - Allow you to change the CSC.

- WARNING: Changing the CSC will Factory Reset your device (wipe all user data).

- Requirements: Rooted device + Multi-CSC firmware + Stock Recovery.
[Android Apps and Games] vndnguyen:
CSC Changer - Some screenshots.
[Android Apps and Games] jj_95nano:
Hi, I really like your app... its very useful! :)

However, on my phone it has a couple of issues (maybe its because I have rooted the phone and modified some apps):

1) My serial number appears as 0000000...

2) The refurbished check doesn't tell me if my phone is refurbished. Instead it says: WARNING: Your phone does not have a bootloader version.

3) My bootloader version also doesn't appear in the app.

I have attached 2 screenshots.

Otherwise your app is great and quite handy!

Thanks!

My phone details:

Galaxy S2, GT-I9100, Stock ROM (Modified), Rooted, using Xposed framework, CSC:INU, Stock Recovery.
[Android Apps and Games] vndnguyen:
Hi, thanks for using my app.

To be honest, I don't know why your phone becomes like that. In fact there are many phone have the same situation, i.e S/N = 0000000..., bootloader version = unknown, so don't worry.
[Android Apps and Games] jj_95nano:
Oh, ok... Thanks for replying! :)
[Android Apps and Games] Indha Lezzio:
I'm on a i9505 kk stock rooted with 4.3 BL and 0-knoxed. Will changing CSC trigger my knox flag?

TIA!!!
[Android Apps and Games] vndnguyen:
No, changing the CSC will NOT trigger knox warranty bit. But it will do factory reset your phone, so do backup before clicking the "INSTALL" button.
[Android Apps and Games] vndnguyen:
Update v1.7.2:

Add 'IMEI Analyzer' tool.

Use this tool to check the IMEI for the validity by calculating the Check Digit.

(enter the Menu --> select 'IMEI Analyzer')
[Android Apps and Games] akdenizx:
Thank you very much for great app. I also made a small donation.

Is it possible to copy serial, I'd or IMEI codes directly from the screen. Like holding the tab can copy to clipboard.
[Android Apps and Games] elwood:
After the latest update It still says my phone is refurbished here are 2 screen shots
[Android Apps and Games] vndnguyen:
Hi, thanks for using my app and for the donation.

With the donation key you can export all the info to the text file on sdcard.
[Android Apps and Games] vndnguyen:
You have changed the CSC by editing the build.prop ?

How did you do that?

Can you share your experience step by step so that others can learn about it.

Thank you.