yashsingh1/xdaforums huggingface dataset:
[Nexus 5 General] dc5guy:
Anyone port their number from Straight Talk? Any tips switching from ST? Did you guys do it at an AIO store or yourself online?

Tired of the delayed GPN and exchange emails on ST. The push notifications fixer barely helped.
[Nexus 5 General] frigidazzi:
This was my reason for switching too. Push works great now. I didn't port my number though
[Nexus 5 General] brobert421:
I just ported last week. Same issues with ST delays. I went to the aio store since there was one close to work. Number porting went smoothly. Only needed my ST "account number" which was last 15 digits of SIM card. So far aio service has been much more responsive.

Sent from my Nexus 5
[Nexus 5 General] Rarscaryfrosty:
You can port from any carrier as long as you give Aio your account number online and a PIN if there is one available on your account. My number ported in 15 minutes, everything but MMS was working, which then came through an hour or two later.
[Nexus 5 General] JaylanPHNX:
I had a nightmare porting from ST because I didn't have my account number (I'd cut my regular SIM down, this losing the numbers on it). ST wouldn't give it to me no matter what. Ended up getting a new number.
[Nexus 5 General] gakio12:
For anyone wondering; once you reach your data cap, the speeds are throttled to 256 kbps, which is still usable for web browsing and listening to music. Google Play Music takes a while to start up, but once it starts, it has no problem playing songs (until you skip a song that hasn't been preloaded). Pandora works perfectly after your data cap.

Can't watch video's after you use your allotment of data though.
[Nexus 5 General] LVGN:
Voicemail Number

I can not believe that AIO customer service reps do not know what the voicemail number is. If anyone can look into their voicemail setup settings and give me the number, I'd greatly appreciate it. I reside in Central Florida, therefore anyone near that area.

Thanks in advance.
[Nexus 5 General] unsivil_audio:
lol, its your phone number, just like any other carrier.
[Nexus 5 General] LVGN:
Thanks for such a prompt reply. Really? I don't think I ever noticed it, wow I'm a dork ;)

Why wouldn't AIO just tell me that? Hmmm
[Nexus 5 General] Rarscaryfrosty:
Press and hold 1 on the dial pad. It instantly calls your voice mail.
[Nexus 5 General] LVGN:
Yeah I did that but was getting AT&T. This is why I asked for AIO's VM number. The previous poster helped me and now it's working.
[Nexus 5 General] whitedragonz83:
The merger with AIO Wireless and Cricket (Leap) will start happening now that AT&T was approved to buy Cricket/Leap Wireless.

A little information is on the aiowireless.com website. Here is the meat of the information:

http://merger-info.aiowireless.com/

Basically, no changes for us at this time.
[Nexus 5 General] embhorn:
A couple questions for those using AIO:

Does conditional call forwarding work? This is used to (for example) forward calls to Google Voice so that you don't have to use the carrier voice mail.

Does native tethering work (without silly workarounds)?

Thanks...
[Nexus 5 General] gakio12:
Yes to both.
[Nexus 5 General] Rarscaryfrosty:
It looks like Cricket users are getting screwed over in this merge, not Aio users. I was curious if AT&T would be keeping the existing cricket network, but it looks like they're scrapping it and using their own network, thus screwing over any existing Cricket customers since their phones wouldn't work on the GSM bands.

I for one bow down to the new Cricket overlords AT&T has set upon us. Just as long as they don't ever become greedy and increase prices, or take away features. I really hope the whole $5 off with autopay thing sticks too.
[Nexus 5 General] gakio12:
While that is unfortunate, I think using Cricket's spectrum for GSM is a good thing. Frankly, I think CDMA is the bane of mobile communications. GSM is open so anyone with a compatible device can join, while CDMA is closed and requires a device to be approved for use by the carrier.
[Nexus 5 General] bigdave79:
Hey guys, I just made the switch from AT&T to AIO and I had a couple of questions:

I signed up for the basic 500mb plan. The salesperson told me that means 500mb of LTE, once that's done I'll get 500mb of 3G/HSPA+ before finally being on edge for the rest of the month. Is this true? Effectively that would mean a gig of relatively high speed data per month which would be great.

Also, I've noticed that when I'm in a low signal area the phone won't automatically switch to 2G, if it does it takes an extremely long time or I have to do it manually. On AT&T it was almost instant. Does anyone else experience this? Is there a fix?

Thanks!
[Nexus 5 General] Johmama:
Effectively, yes. However, you should note that they do throttle the LTE down. It's is technically LTE because they do offer the data of the LTE standard, but it isn't as fast as you'd think. Taken from their website about data speeds:

I don't know. Sometimes I do notice that once my data coverage gets weak, I lose connection for a good 2-3 seconds, then it comes back for good, sometimes with more bars (like those mean anything anyway). I guess I didn't think too much of it but it could be that it's switching protocols during that time. Other than that, I can't say I've reported any problems.
[Nexus 5 General] bpollina:
short text codes and referral request

I am currently with Tmobile $30 plan and am thinking of switching, but have a couple of questions:

1) Anyone in Saint Louis, MO area know how the coverage is in fringe areas like balparks, 6 flags, etc. and inside buildings? (that's where I have most problems)

2) Does this support short text codes?

3) Is it REALLY worth the increase in price for less MB? I mean I get 5 GB for $30 and do sometimes go over 2.5 GB per month.

4) If you start off with a small plan, can you upgrade mid month to something with more data? If you do, can you downgrade next month?

5) Are they still doing the $25 referral thing? If so, email me at bpollina@ gmail.com and I may give it a try.

Thanks in advance.

Brad
[Nexus 5 General] frigidazzi:
It does support support code. It's worth the price cut for me because I travel to work and once I leave town tmobile is only edge, but with this I have lte the whole way. I believe you can upgrade in the middle of month. Invite code sent.
[Nexus 5 General] sonicdeth:
My wife and I switched from Straight Talk to AIO a few weeks back and are happy with the decision. Straight Talk is doing some funky stuff with their APN / Proxy where we wouldn't get Hangouts, twitter, and other network type messages until after we woke the phones up (We were on the newer LTE apn from this fall).

So far AIO doesn't seem to do anything like that, everything works just like it did when we were on postpaid AT&T. Starting the referral of all our friends and family now, it'll be nice to get 25$ off each month for awhile :D
[Nexus 5 General] Rarscaryfrosty:
It's worth the cost because you get unlimited data once you go over your "high speed allowance" and much better nationwide coverage than T-Mobile currently offers. They throttle you down to 256kbps which is plenty fast for web browsing, but may take a few seconds for a youtube video to properly load if it's long. I wouldn't try streaming netflix once I get throttled down this low. Mid month, you can upgrade or lower your plan at any time, you just pay the difference if you upgrade to a more expensive plan. If you setup automatic payments, you also get $5 off the total bill, so you can get plans at $35, 45, and $55 with this method.
[Nexus 5 General] BK553:
Does anyone know if Aio supports an email-to-sms gateway? My alarm system can send me SMS messages, but only through a gateway. I use Google Voice (which doesn't support it) and Aio (which also doesn't seem to support it)

For example, on ATT you can use 5551234567@txt.att.net and it will go to the phone. Anyone know if this works for Aio?

---------- Post added at 05:57 PM ---------- Previous post was at 05:49 PM ----------

Nevermind it is [MENTION=559993]mms[/MENTION].aiowireless.net. I sent myself a message from it, and replying to it works fine.
[Nexus 5 General] digiblur:
I recently switched from Sprint to AIO. Thanks for this as ADT was failing to send me SMS. Everything else out there doesn't have an issue. This worked.
[Nexus 5 General] jinx2416:
Explain Throttling

I always assumed "throttling" was the term when you reached your data limit--in Aio's case, it would be 5GB for the largest service--and they just slowed your service WAYYYYY down. Is this correct?

But with AIO, your max speed at any time is 8mbps? Which is cool with me, and I have never used 5GB of data in my life, so I am seriously considering switching me and my wife to this.
[Nexus 5 General] whitedragonz83:
AIO does throttling at 2 points.

1) Before data cap you are limited to 8mbps on LTE and 4mbps on HSPA+.

2) After data cap you are limited to 256kbps (roughly, I forget the exact number). This has been reported as fast enough to check emails and other non-graphically intense applications).
[Nexus 5 General] digiblur:
256k is fine for most things even audio streaming. The only issue would be video and large downloads of course.
[Nexus 5 General] gakio12:
Anyone have an issue where if you lose LTE, then get back into an area with LTE, the phone won't switch to LTE until you toggle airplane mode?

Like traveling on the highway, I can't connect to LTE again unless I toggle airplane mode. I guess it's not that big of a deal, but I'm a perfectionist :P
[Nexus 5 General] frigidazzi:
Not me. I've mean sometimes out takes a couple minutes to switch back by itself, but it always does if there's a lte signal.
[Nexus 5 General] digiblur:
That happens on every carrier and every phone. They don't scan for LTE all the time constantly otherwise your battery wouldn't last an hour.
[Nexus 5 General] tmeader:
MAJOR problem with Aio...

Very unsatisfied so far. My girlfriend switched her Moto G over last month, and everything seemed great, but then again, that's an HSPA only device. I've come to find out that LTE (at least on my Nexus 5) is not so smooth with them.

I'm in the Laurel, MD area (about half-way between DC and Baltimore), though I've been to both DC and Baltimore in the past couple days as well. Only VERY sporadically am I getting LTE connections AT ALL with Aio. And when it DOES finally connect there is no data working on the LTE connection. If I go into the Network Settings and force it back to "3G" (HSPA) it's fine. I once again get data, and I get the full 4Mb speed they advertise every time. But LTE is 1) hardly every connecting despite the fact that I'm in (according to their maps) what should be an area that is completely saturated by LTE coverage, and 2) on the off chance that LTE does connect, the data connection never works anyhow.

I've been in contact with their tech support twice now, and am coming away so far much less than satisfied. So far I've been told basically that it's the Nexus 5 (even though I just came from T-Mobile, where it was working FINE on LTE with them... and to my knowledge they should be the same bands) or to try a "test SIM" at an Aio store. Well, I'm in MD, so an Aio store is not a viable option. There appears to be no way to get ahold of a replacement "test SIM" short of me paying for one.

When I was speaking with chat today, they happened to paste, verbatim, the text of the tier 2 tech support notes from my open ticket into the chat: "We need to find the EXACT MODEL that the customer is using to troubleshoot further. Also, the exact location where customer is 'claiming' he is not seeing any LTE." Was really happy to see the word "claiming" in quotes. Nice to know that they respect the issues that their customers are having.

All that said, I'm sorta at a loss at how to proceed with them. I've escalated it again, so hopefully I can get in touch with someone that actually gives a damn and will be able to live troubleshoot at some point. But in the meantime, they also recommended changing the APN settings, in particular the APN Type field. Their own webpage tells you to set it to: "default,mms,fota,hipri,supl" Is this the setting that you all are using? Because they've told me to now start setting it to just ONE of those and stop when it works. As in, JUST "default" or JUST "default,mms", etc. Is ANYONE doing this?

Any replies would really be appreciated. I'm about at my wits end with regards to them with LTE. Very frustrating, since everyone else on here seems to have NO problem :(
[Nexus 5 General] gakio12:
AIO doesn't use the same LTE bands as T-Mobile, they use AT&T's LTE bands.

My Nexus 5 doesn't have an issue when connected to LTE, I have my APN the same as this article's.

In some spots I don't get LTE, while a friend right next to me on AT&T does get LTE with a Lumia 1520. I don't think that is the same issue, however.

It sounds like you have an APN issue of some sort, or that your account isn't provisioned for LTE. Is your APN exactly the same as the article I linked? Also, make sure there are no spaces in the APN type, and that you have it set to IPv4. MVNO type should be blank as well.
[Nexus 5 General] tmeader:
Thanks for the link. Yeah, those are the same settings I'm using. Actually, T-Mobile and AT&T do both use LTE Band 4. AT&T also uses Band 17 though.
[Nexus 5 General] digiblur:
Sounds like AT&T LTE isn't good in your area. It's just the opposite here. Tmobile has poor coverage in my area when I tried their SIM card.
[Nexus 5 General] esoxx:
Can't port number from Red Pocket

I would like to try AIO, but when I enter the information to port my number away from Red Pocket, I get a message that they can't access my information due to an unknown error. The only options are "Get a new AIO number", and "Stay with your current provider". The web site does not save any of the information so trying again means starting from scratch with my IMEI number. :rolleyes:

So I called them up and was told that they can't do any of this over the phone. They literally can't help me unless I choose a new cell number. In other words, the entire process is automated. At this point, I'm pretty hesitant to move to this service.
[Nexus 5 General] GadgetLady:
A quick Google search states that a red pocket acct no and password are required.

http://www.howardforums.com/showthread.php/1764455-Port-out-o-Red-Pocket-Account-Number
[Nexus 5 General] esoxx:
Yes, I called Red Pocket twice to make sure I had the correct account number and pin/password. No joy. For whatever reason, AIO cannot access it correctly.
[Nexus 5 General] GadgetLady:
I know this sounds crazy, but try from a different device. I tried to sign up on my desktop PC and it denied my debit card twice (I know I put the number in right cause I copy and paste!) So I tried from my tablet and it worked fine. Very strange!
[Nexus 5 General] thinkmac:
Does anyone have a referral code to send my way? PM me, and I will tell send you my first & last name + email.

I have a Nexus 5 32Gb, would love to try AIO.
[Nexus 5 General] sonicdeth:
PM sent
[Nexus 5 General] GadgetLady:
You sent it to me not thinkmac...... But thanks anyway!
[Nexus 5 General] wsume99:
Anyone interested in sharing a referral code send me a PM. I plan to switch from T-Mobile to Aio next Thursday.
[Nexus 5 General] tmeader:
Just a follow-up to my previous post:

So, it turns out that all the issues with LTE on Aio actually came down to a hardware issue with my Nexus 5. Got an RMA unit from Google on Wednesday and, sure enough, it connects to LTE instantly. I'm getting slightly over 8Mbps (as advertised).

Guess that's what I get for, literally, ordering the Nexus 5 during the first 5 minutes it went on sale last year. Gotta work the kinks out with the radio I guess. Heh.
[Nexus 5 General] bpollina:
My views

I have a Nexus 5 32GB white originally on the $30 Tmobile 5GB 100 minute plan and I switched to AIO after doing research here and on Howard Forums.

I'm about two weeks in and absolutely LOVE it! Here's why:

- The throttled speed is just fine for gmail, facebook and non graphic intensive web surfing, and that's unlimited

- I seem to get better voice coverage in the finge areas of Saint Louis like Imperial/Barnhart, Maryland Heights

- Improved reception inside buildings

- It JUST WORKS with google voice! You don't have to call AIO! Just follow the instructions for Google Voice and it tells you what to enter to do all the call forwarding.

- I don't have to worry about how many minutes I use

- With auto pay, it is only $5 more than the tmobile plan!

- Has a referral program

- DOES work with short text codes

So if ANYONE would like a referral, please either PM me or shoot me an email at bpollina [MENTION=5499064]gmail.com[/MENTION] and I will respond within 24 hours.
[Nexus 5 General] frigidazzi:
I came from the same tmobile plan and have the same amazing experience. Even the throttling is enough for Pandora as long as you don't keep skipping songs.

I want to point out for those looking at aio though. It's only 5 more dollars than the tmobile plan if you opt for the 500mb plan. For me I went with 2.5gb plan for 45. Still a much better deal than tmobile for the increased coverage.
[Nexus 5 General] whitedragonz83:
Another good point is no issues or restrictions on tethering. Really nice.
[Nexus 5 General] whitedragonz83:
It appears a few changes have been made with AIO Wireless Plans:

1) Throttle speeds went from 256Kbps to 128Kbps

https://www.aiowireless.com/legal-info/plan-terms.html

2) Group Plans available (Group Save Discounts)

https://www.aiowireless.com/shop/plans.html

3) Added a new $25 tier

https://www.aiowireless.com/shop/plans.html

This doesn't worry me much as 2.5GB has been perfect for my needs, as far as the new throttle speeds. Not sure I'll use the Group Plan either, but still interesting.
[Nexus 5 General] :
Referrals

If anyone wants a referral just shoot me a pm.
[Nexus 5 General] cheekzilla:
The throttle speed sucks, but maybe it won't matter so bad if I get the 5Gb plan. I have the T-Mo $30 plan, and one or two times a month having to use EDGE kinda sucks. I also would like to stop worrying about using more than 100 minutes.
[Nexus 5 General] whitedragonz83:
I've never hit the throttle speeds yet as 2.5GB is plenty. However, I know when I was on T-Mo and Edge sitting at maybe less than 128Kbps, it was only barely useful. So this would still be better than the excessive EDGE i had with T-Mobile. Also, you can still just pay a 1 time payment of $10 for 1 more GB of data with AIO if it really was an issue such as on a vacation/trip.

No more voice minute worries is nice. I easily was paying nearer to $40/mo with the $30 plan from T-Mobile as I needed reliable calling (not VOIP) way too much for work calls.
[Nexus 5 General] paperWastage:
doesn't MetroPCS have a unlimited $60 plan that doesn't throttle?

$60 might be more worth it over AIO's $55 5GB
[Nexus 5 General] cheekzilla:
But then don't you have the same issue with EDGE speeds outside of metro areas? I couldn't use data at all on a recent car trip. I really needed to check and see how long I would be in bad weather, and I had to end up calling my dad to check the weather for me. Since he is 63 and barely computer literate, this really ate into my 100 minute limit.
[Nexus 5 General] Rarscaryfrosty:
Aio is only $50 a month for the mid-level plan with 2.5GB at LTE speeds. If you use automatic payment, your bill is automatically lowered to $45 a month. Aio's throttled speeds aren't really all that bad. I've never had any issue surfing the web with it either. It's nice to have reliable coverage anywhere you go. I used to have T-Mobile and had to look out for areas with bad reception/service.
[Nexus 5 General] paperWastage:
that's true...

if you want unlimited and stay in a place with good t-mobile signal, then $60 metroPCS...

otherwise, at&t mvnos doesn't have unlimited, but 5GB should be enough for basic stuff
[Nexus 5 General] jprakes:
I've had Aio since November with my 32gb Nexus 5, I'm pretty content with it. I have the 7gb plan for $65 ($5 off for auto pay). My biggest complaint, above all else is the 2 outages they have had since I've been a customer. Outages happen, I understand that, and I accept it easily, the problem is that during those outages, they never acknowledged it, at all. No mention Facebook, Twitter, Aio website, nowhere. Once I actually realized had no service, I checked all their social media and their website, and no mention (and by the time I noticed, it had been down for several hours). So, I instinctively assumed something was wrong with my phone, and set about troubleshooting it. I understand outages happen, just let me know about so I don't waste my time troubleshooting my completely functional phone.
[Nexus 5 General] spac3m0nk3y:
Is there a recommended way to port my number from Straight Talk to AIO? I saw something a few months ago about going from Straight talk to GoPhone then to AIO, but I wasn't sure if that is the still the best way to do this or not.
[Nexus 5 General] boxslide15:
Is anyone having trouble with the aio visual voicemail app? Whenever I try to open the app I get an error.
[Nexus 5 General] BATZ DA LOCC:
Anyone heard of simple mobile

?SLIM N5?

?UBER KERNEL?
[Nexus 5 General] kjjjjshab:
I only have it on a stock Moto X - no problems today.
[Nexus 5 General] bozzykid:
If anyone is going to sign up for service, PM me your name and email and I can send you a $25 referral.
[Nexus 5 General] osmosizzz:
Yup, they are a tmobile MVNO
[Nexus 5 General] whitedragonz83:
AIO added international texting (no MMS at this time) to some of their plans for free. Nice to see more features being added. Hopefully it will benefit some people.

http://www.androidcentral.com/aio-wireless-adds-international-texting-top-two-plans-free

---------- Post added at 08:48 AM ---------- Previous post was at 08:40 AM ----------

Woah, found this nugget of information!

"New Cricket will have at least one feature that Aio doesn't. Customers will be able to add a tablet to any of the $40 and higher plans at no extra cost, with the tablet sharing the plan's data allotment."

http://www.prepaidphonenews.com/2014/05/new-plans-coming-to-cricket-will-look.html
[Nexus 5 General] BATZ DA LOCC:
Might be getting a job with them n Florida

Validus W/ peek+uberSM+OKJ+GREENIFY ?AWESOMENESS? N5?
[Nexus 5 General] imablackhat:
If anyone wants a referral jmhannz@gmail.com. we can save up to 250$ a yr
[Nexus 5 General] steveruv:
Anyone using Aio in NYC,and also use the passport plan? If I can use this to call and text to landlines/mobile numbers to the Philippines, then I'll switch.

Currently on the $60 Tmobile prepaid plan.
[Nexus 5 General] bozzykid:
The Passport plan doesn't include the Philippines according to the website.
[Nexus 5 General] steveruv:
thanks for the reply bozzykid. Tmobile doesnt mention the Philippines but its included in their countries. I was hoping the same for Aio. Maybe I'll stop by a store just to double check. $45/month automatic debit is a good deal.
[Nexus 5 General] Travisimo:
I just got my Nexus 5 unlocked yesterday and have everything set up. I'm currently waiting for the sim card from AIO and I will report back when I get it activated. I live in a pretty good AT&T area, so I'm hoping for good LTE coverage. Not at all worried about the 8mbps download speed cap - that is plenty for everything. More importantly to me will be how much data I consume. I currently also have a Verizon Unlimited data plan and I'm keeping that until I know I will be able to use AIO effectively. I am just tired of Verizon: their high prices, their custom bloatware, their limited phone selection (no Nexus 5, for example), etc.

So there's nothing special I'll have to do to get the wireless hotspot up and running, right? No need for special root apps as I understand AIO allows tethering as part of your package?
[Nexus 5 General] whitedragonz83:
Nothing special. It just works.
[Nexus 5 General] imablackhat:
You're just getting AIO, Let me referral you once you've activated service. Once you stay active for longer then 60 days we both get account credit of $25.

PM Me!