yashsingh1/xdaforums huggingface dataset:
[Verizon Samsung Galaxy S 4] rwozniak:
Lost Account

1. number of days before lost of account from first loading

10

2. number of days in between account lost

Haven't lost account again

3. was wifi on or off at the time?

On

4. google hangouts installed or not?

Not installed

5. were you on 3g or 4g and what was signal strength level?

No - solid WIFI connection at home. Lost over night while phone sat inactive.

6. do you have wanam and its modules enabled?

Yes

7. what launcher are you using

Apex

8. HD12 loaded in stock rom slot or rom slot 1 (or 2)

Slot 1

9. other

Received space low warning (normal free space is about 1.4G). Had to setup account and then clear cache to get things back to normal. Didn't realize account was gone until I tried to download a space usage app from the store.
[Verizon Samsung Galaxy S 4] gadget!:
I have never lost my account so maybe this will be helpful.

1, 2, and 3 not applicable.

4. google hangouts installed or not?

Not installed

5. were you on 3g or 4g and what was signal strength level?

Always on 4G, wifi usually on, 4 to 5 bars.

NOTE: I have tried to duplicate this with no success. I have turned wifi off, turned data off, put phone in airplane mode, about the only thing I haven't tried is going to a place where I can't get a signal.

6. do you have wanam and its modules enabled?

Wanam installed and active.

7. what launcher are you using?

Nova

8. HD12 loaded in stock rom slot or rom slot 1 (or 2)

Not applicable (MDK)

9. other

I have been using the rom since the release of 10.1 and have installed every release since on the day it was released.

Sent from a Galaxy S4... Far far away
[Verizon Samsung Galaxy S 4] decaturbob:
Has anyone on mdk had a Google rest with hd12 I wonder?

safestrap enabled, Hyperdrive driven
[Verizon Samsung Galaxy S 4] D0CTOR:
Haven't Lost Account (yet?)

1. number of days before lost of account from first loading - Installed on Christmas Eve and have never had a problem

2. number of days in between account lost - See above

3. was wifi on or off at the time? - Always on, and in and out of coverage constantly except at home.

4. google hangouts installed or not? - Yes and I use it often for SMS

5. were you on 3g or 4g and what was signal strength level? - I travel over 200 miles a day and am constantly in and out of coverage from 1X, 3G, 4G, to zero coverage.

6. do you have wanam and its modules enabled? - Yes, many

7. what launcher are you using ADW

8. HD12 loaded in stock rom slot or rom slot 1 (or 2)? - No SS, MDK Base

9. other - I've uninstalled numerous Samsung apps that Aroma thought it should install for me. I don't remember which ones since they're gone. I uninstalled all launchers using TBU other than ADW which I use. No wallpaper, No lockscreen. Stock kernel at stock settings. MJ7 Modem. Bluetooth on always. No NFC, and all sensors for waving hands, eye blinking, etc shut off.
[Verizon Samsung Galaxy S 4] 2Zugzwang:
Survey turn in

Love that this is finally being organized, love this rom and the hardworking devs. Hope this can help!

1. 2 days

2. Have lost my account 3 times in total about a day apart, has ONLY happened off of a reboot, never randomly.

3. Wifi was off the first time and unsure about the others, I toggle frequently.

4. No hangouts

5. 4g and about 2 to 3 bars

6. I do have Wanam and modules available, and the first time I lost my account was after I used some Wanam tweaks

7. S4 style launcher and TW

8. Stock Slot, but I installed for someone else on their phone and used Slot 1 and they also lost their account.

9. I remember feeling like Wanam had something to do with it as it happened the first time when I installed an enabled some tweaks. However, I've rebooted several times after this 3rd time which was about 3 days ago and have not lost my account again.

Thank you and if more info is needed please let us know. I try to stay current on the RLS12 thread but will check back here also.
[Verizon Samsung Galaxy S 4] Mistertac:
1. number of days before lost of account from first loading

= couple weeks

2. number of days in between account lost

= 7

3. was wifi on or off at the time?

= on

4. google hangouts installed or not?

= no hangouts or +

5. were you on 3g or 4g and what was signal strength level?

= 4G lte

6. do you have wanam and its modules enabled?

= yes

7. what launcher are you using

= Nova

8. HD12 loaded in stock rom slot or rom slot 1 (or 2)?

= Stock Slot

9. other

= happened over night while charging

Verizon Galaxy S4

SafeStrap

Hyperdrive 12

Sprint Galaxy S4

Philz

Carbon 4.4
[Verizon Samsung Galaxy S 4] JovoFurr:
Google account Bug

1. number of days before lost of account from first loading

-- Same day as install

2. number of days in between account lost

-- every other day, if not more

3. was wifi on or off at the time?

-- happens both ways

4. google hangouts installed or not?

-- installed

5. were you on 3g or 4g and what was signal strength level?

-- 3g 2/5

-- 4g 4/5

6. do you have wanam and its modules enabled?

-- tried both ways, and it still does it.

7. what launcher are you using

-- Nova

8. HD12 loaded in stock rom slot or rom slot 1 (or 2)?

-- only rom installed

9. other

-- wanam + modules slowed down my phone ALLOT so even though they are really cool, i dont use them anymore.

-- there is redundant settings between the wanam and Htweaks

-- ive REALLY liked this rom since i got HD8 but the xposed tweaks always have been glitchy for me, id love to see HD just incorporate tweaks that work great into their tweaks app, just to reduce confusion, and probably the possibility of glitches.

-- the ripple/ink lock screen always goes away after playing with the settings a while. even with all 2-3 redundant lockscreen settings put on ripple... its always light rays, or aosp.
[Verizon Samsung Galaxy S 4] Capp5050:
1. number of days before lost of account from first loading

--> ~1-2 weeks

2. number of days in between account lost

--> Has happened 3-4 times in as many weeks

3. was wifi on or off at the time?

--> I believe wifi was on

4. google hangouts installed or not?

--> NOT installed

5. were you on 3g or 4g and what was signal strength level?

--> NA

6. do you have wanam and its modules enabled?

--> Yes, not a ton of options selected, but Xposed Framework w/about 5-6 basic modules and XUI (only battery bar used)

7. what launcher are you using

--> Nova

8. HD12 loaded in stock rom slot or rom slot 1 (or 2)?

--> Loki

9. other

--> ktoonsez kernel

--> Touchwiz launcher (on install, using Nova)
[Verizon Samsung Galaxy S 4] Mistertac:
So by the sounds of it this problem isn't limited to just us and its not because of root and roms just a Google issue. It's very annoying but seeing that helps a bit.

Verizon Galaxy S4

SafeStrap

Hyperdrive 12

Sprint Galaxy S4

Philz

Carbon 4.4
[Verizon Samsung Galaxy S 4] decaturbob:
The information we can muster for sbreen and devs the better it will be. We may be looking at a platform level bug that the fix won't be forthcoming any time soon. So far my wife's stock S4 has had no reset, been a week.
[Verizon Samsung Galaxy S 4] gadget!:
Google "google account disappeared android"

Or just click here

It looks like this issue has been going on for awhile now on several different phones.

The next time any of you lose your account, don't add it back. Instead reboot your phone and see if they come back.

There are a lot of people with this issue that are reporting that rebooting their phone restores them.

It can't hurt to try.

Sent from a Galaxy S4... Far far away
[Verizon Samsung Galaxy S 4] drWIDOWMAKER:
Been loosing my gmail after reboots.

1. 4 days

2. 2 weeks

3. yes

4. Hangouts installed

5. 4g strong

5. Yes

7. Stock

8. Not on safe strap

Hope this helps... :good:
[Verizon Samsung Galaxy S 4] thejulianath20:
I think another note is whether everyone installed any Google Apps from Aroma or not... Like Gmail or Hangouts!
[Verizon Samsung Galaxy S 4] decaturbob:
I will add that in, good idea
[Verizon Samsung Galaxy S 4] ljcorsa:
I am on mdk, hd12, and have lost Google account at least twice since updating. Just saw this thread so no timing details yet. Wanam yes, hangouts yes, aroma no, Nova launcher.
[Verizon Samsung Galaxy S 4] Mistertac:
Ok I was just changing my font using iFont and after it set the font I immediately lost my Google account.

Not sure what that may mean but figured I'd add this.
[Verizon Samsung Galaxy S 4] decaturbob:
Becoming clear that Google account issue is more likely an android 4.3 issue...we still need to gather as much info as possible

safestrap enabled, Hyperdrive driven
[Verizon Samsung Galaxy S 4] gadget!:
The more research I do on this the more intriguing it gets.

I am finding that this bug started in Android 4.1. From what I have found Google fixed this on the Nexus but it still exists on the Galaxy S2, S3, and S4.

Also, it is not limited to your Google account, it is happening on other apps as well. A lot of people that are using the Outlook.com app are experiencing the same thing.

Has anyone on MDK not using safestrap had this issue?

Also, if you are on MDK and have had this happen are you using anything like Folder Mount or another app to move apps or data to your sdcard?

I have noticed that the S4 doesn't seem to read the sdcard until the phone is competently booted up. This could be part of the issue.

Just throwing some ideas out there.

Sent from a Galaxy S4... Far far away
[Verizon Samsung Galaxy S 4] oilfighter:
I'm on MDK, lost my google accounts twice on Hyperdrive RLS 12 and once on RLS 11

I don't have anything that moves data to SD, just music files store on it

In all 3 instances, phone was on the charger, connected to wifi, so it wasn't during a boot.
[Verizon Samsung Galaxy S 4] 2Zugzwang:
Lost while phone was on 1st time

Okay, I posted earlier about how I've never lost my account while my phone was on and only during reboot. It seems I jinxed myself because I just lost it today. I believe it was when I came out of an area with no service and had to reconnect to the network. The funny thing is, I could have sworn I reconnected fine right away and the account was lost like 20minutes after. I did not add any new tweaks or restart the phone.

Just now I realized I didn't try rebooting to see if that would auto-reconnect me as was suggested back in the RLS12 thread. However I sincerely have my doubts about that working. Wouldn't that be akin to logging out of your email and then refreshing the page to see if it would log you back in automatically? A tangent discussion I realize but I'm a noob when it comes to this custom rom stuff so would love a further explanation on why such a theory would work.

Again thanks to all the devs and supporters on this forum!
[Verizon Samsung Galaxy S 4] thejulianath20:
I posted this help from another thread about 4.3 loosing accounts, in the HyperDrive thread...

1. Clear Data of Playstore and Google Services.

2. Go to Recovery wipe cache.

3. Go to Advance Option wipe Dalvic Cache.

Credit: http://xdaforums.com/showpost.php?p=47436571&postcount=75

Worth a try to see if it stops the loss...
[Verizon Samsung Galaxy S 4] 2Zugzwang:
Didn't work

Just did all of the above steps and when I rebooted from recovery it had lost my account again...
[Verizon Samsung Galaxy S 4] thejulianath20:
It really is looking like it is just a problem with the 4.3 Jellybean update with Samsung devices then.... I see the S3's had a nightmare with 4.3 and a lot of S4 owners as well.

I hope Verizon pushes 4.4 very quickly for our S4's! I am running 4.4.2 on my rooted Kindle Fire rev.1 with only 512mb of ram and it is running better than stock! It screams it is so fast and I run a lot of apps and multitask on it and even run Nova Prime and it is buttery smooth!
[Verizon Samsung Galaxy S 4] jawiler:
Just lost mine a second time on 12, it was around 8-10 days since the last time, I'm on MDK, never lost data signal, not on wifi

I just tried clearing the data from play store and services as suggested recently. We'll see how it goes.
[Verizon Samsung Galaxy S 4] lazer9:
Aprox 2 1/2 weeks

N/A - only lost 1 time so far.

Wifi was on

Hangouts installed

4G

Yes and Yes

Apex at the time

Stock Rom - Safe side

Yes

Was simply on charge overnight whilst I was sleeping, woke up to use phone and noticed google accounts (I have 2) were both gone.
[Verizon Samsung Galaxy S 4] gadget!:
I lost my Google account today for the first time.

The phone was on the charger all night and when I woke up this morning I had the message, "Please sign it with your Google account" (I think that's what it said)

Installed on Dec 25th, today was the first time I lost my Google account.

Not applicable since I have only lost it one time.

Wifi on (I keep it on all the time).

Not installed

Always on 4G, wifi usually on, 4 to 5 bars.

NOTE: I have tried to duplicate this with no success. I have turned wifi off, turned data off, put phone in airplane mode, about the only thing I haven't tried is going to a place where I can't get a signal.

Wanam installed and active.

Nova

Not applicable (MDK)

GMail - Yes, Hangouts - No

I tried the reboot idea that I have read in other posts but no luck.

It's not a big deal to me, it was simple to add it back and it restored contacts and everything
[Verizon Samsung Galaxy S 4] Bradh024:
From my experience with this issue, its only happened a couple times to me. Both times when I was customizing my phone. First time, right after I dirty flashed because I tried flashing a dialer mod, and the second time, after I reset the system ui after setting a battery mod. In no way is this a consistent problem for me though.
[Verizon Samsung Galaxy S 4] gadget!:
Not sure if it's just me but I just noticed that all of my speed dial settings disappeared as well.

Sent from a Galaxy S4... Far far away
[Verizon Samsung Galaxy S 4] decaturbob:
Interesting...I haven't set speed dials yet and onky have had one account reset

safestrap enabled, Hyperdrive driven
[Verizon Samsung Galaxy S 4] maxyoda:
I have been following this thread and the hyperdrive thread carefully and I respectfully disagree with you. I am on MDK, with TWRP, and have tried Hyperdrive 12 a couple of times. On every install I have experienced the Google account loss several times. I have also tried other touch wiz 4.3 ROMs with Wanam (both of the old&slow threads for example) and searched extensively for reports in other 4.3 threads. On the s4 this problem seems isolated to this ROM. I checked the other references (from this thread) to Google account loss, and the only one that appears similar was on the Galaxy Note II. If I am wrong, and this is a more widespread problem on 4.3, it would be helpful to catalog here the references to the problem you have found from other devices. It certainly does not occur on all 4.3 ROMs, and the rate it occurs on this ROM far exceeds any other that I can find.
[Verizon Samsung Galaxy S 4] decaturbob:
as this is a S4 thread, really all I care about is the S4. There have been reports of google account loss on other phones. I started this thread so our devs can attain as much info as they can to find the cause. Saying I lost account serves no purpose in attaining a fix
[Verizon Samsung Galaxy S 4] maxyoda:
I agree. However describing it as a widespread 4.3 issue also does not further finding a solution for the S4. My post was not intended to be a "me too" post, but was to help focus the search for a solution on this ROM. If you have reports of this problem on the s4 using other 4.3 ROMs, that would be extremely helpful. Also, not having this problem occur on other ROMs is also extremely helpful in my view for helping focus development work. Hypetdrive is the only 4.3 S4 ROM that includes the Note 3 interface, or that integrates Wanam into the settings interface.
[Verizon Samsung Galaxy S 4] D0CTOR:
FWIW, I installed this ROM the day sbreen released it and have never lost my Google account. I've tried all of the methods described by others in different threads to break it, but it's still rock solid. I posted all my parameters earlier in this thread, but left out one potentially important aspect that we may be overlooking. The modem. I'm running the MK2 baseband, and have never experienced this issue. Maybe we should be documenting that as well....
[Verizon Samsung Galaxy S 4] decaturbob:
I'll go back and add it in.

safestrap enabled, Hyperdrive driven
[Verizon Samsung Galaxy S 4] jdfrye:
happen to me today for the first time i think it noticed i lost my account after I changed the color of the quick settings tiles from green to white in the Wanam Xposed module

1. number of days before lost of account from first loading >3

2. number of days in between account lost >0

3. was wifi on or off at the time? >Yes

4. google hangouts installed or not? >Yes

5. were you on 3g or 4g and what was signal strength level? >LTE

6. do you have wanam and its modules enabled? >Yes

7. what launcher are you using >Nova Prime

8. HD12 loaded in stock rom slot or rom slot 1 (or 2)? >running MDK Loki'd

9. did you installl thru aroma installer gmail or hangouts or other google apps? >installed gmail and hangouts..had to uninstall hangouts and reinstall cuase of video FC issue

10. other
[Verizon Samsung Galaxy S 4] FordNate:
Loaded up HD 12 yesterday. I loaded it up in the past and only jad one google log out problem. i add tweaks galore on it and pop about 30+ programs/apks from both app store and samsung. I went to the middle of nevada where the GS4 had to switch to global mode over the mountains at times losing signal completely from Cali . Didn't lose google at all. had the battery poop out still google was there (i was schocked on that one) the reason i went back to 10.2 was the camera and just minor urks n it rebooted on me right nefore a job phone interview. So now i put it back on today. yes full wipe on install kept a lot of stock items (launcher kernel) and added Damsung Share Link Voice Recorder Splanner n Sscanner. After install was complete did not reboot right away cleared cache n dalvic n then flashed a Gapps zip.. Not even a hiccup so far. If it helps it helps. i used app manager n i downed the 4.3 Gapps before install and had everything (ROM Gapps Sscammer fix) on my extSD and transferred/downloaded all that there with oeml cord Wifi transfer wifi download via phone. Yeah MD5s matched. I'm throwing everything i have at it. Lets see if day 3 will be an issue
[Verizon Samsung Galaxy S 4] decaturbob:
lost google account for the 2nd time overnight with phone sitting on my desk. NOT charging.

I haven't done anything to my phone since day one. Been nearly 2 weeks or so since my first account reset.

I did do a restart on phone, did not resynch.
[Verizon Samsung Galaxy S 4] generic flame:
1. number of days before lost of account from first loading

1.

2. number of days in between account lost

This is the first time on this phone.

3. was wifi on or off at the time?

On but not connected.

4. google hangouts installed or not?

No

5. were you on 3g or 4g and what was signal strength level?

4G, unsure as the screen was off at the time but signal strength is generally strong where I was.

6. do you have wanam and its modules enabled?

Yes, also using a lot of other closed modules.

7. what launcher are you using

Nova

8. HD12 loaded in stock rom slot or rom slot 1 (or 2)?

Slot 1

9. did you installl thru aroma installer gmail or hangouts or other google apps?

Only Gmail

10. radio/modem version

MK2

11. other[/QUOTE]

In addition to the Google account issues, my first S4 had a lot of reboot and freezing problems (even on stock) so I exchanged it for a new one. I had the first phone for about 2 weeks and lost Google accountsmultiple times. I got the new phone yesterday and immediately updated to MK2, rooted, safestrapped, and installed HD12.

I'm running the XPrivacy xposed module and noticed that at the same exact time the "Backup account needed" notification appeared, an XPrivacy notification appeared as if an app was just updated. This might positively identify the offending process (if it hasn't already been). See imgur.com/1y1Za6F
[Verizon Samsung Galaxy S 4] decaturbob:
added in query on apps and data were handled in original post
[Verizon Samsung Galaxy S 4] wtherrell:
Reply is to your post in other thread. Have lost account only once on hd12 in spite of lots of flashing & reboots. It was when I lost phone service & phone asked if I wanted to enable data roaming. Btw I have been using Tibu to restore apps & data with no problems at all. Apps no longer restore automatically when I flash or re flash hd12
[Verizon Samsung Galaxy S 4] decaturbob:
I have lost google account 2 times since first installed HD12 3 weeks ago or so

1. number of days before lost of account from first loading: 14

2. number of days in between account lost approx 14

3. was wifi on or off at the time? ON

4. google hangouts installed or not? not

5. were you on 3g or 4g and what was signal strength level? 4g, bad signal while driving first time, second time at home on desk

6. do you have wanam and its modules enabled? yes

7. what launcher are you using apex

8. HD12 loaded in stock rom slot or rom slot 1 (or 2)? rom slot 1

9. did you installl thru aroma installer gmail or hangouts or other google apps? gmail

10. radio/modem version MJ7 baseband MJ7 build

11. mode of install: apps clean install from playstore or done by using Tibu? clean install from playstore

12. data restored only from Tibu? limited data only restore via Tibu

13. clean install with new rom slot? deleted rom slot 1 and started fresh

14. other[/QUOTE] using safestrap 3.70
[Verizon Samsung Galaxy S 4] Mistertac:
Lost mine again this morning for 1st time in weeks.

OK no problem to me really so I threw it back in. It showed that it was indeed back in, however I still got the pop-up saying I needed a backup account.

I manually went in and synced all my data with the account which it did. Then it disappeared again lol.

OK so I threw it in again this time all my data synced up but it didn't show my backup account under settings.

Hey whatever I'm good to go now.

Just very Strange
[Verizon Samsung Galaxy S 4] Lucanesti:
I'm very disappointed this isn't listed under known bugs. Hyperdrive has always been my favorite rom but it's completely ruined in 12 and hes not putting it under known issuses?

1. number of days before lost of account from first loading 2

2. number of days in between account lost 1

3. was wifi on or off at the time? Always Off

4. google hangouts installed or not? Installed and not installed happened both times

5. were you on 3g or 4g and what was signal strength level? 4g full bars

6. do you have wanam and its modules enabled? No

7. what launcher are you using Nexus 5

8. HD12 loaded in stock rom slot or rom slot 1 (or 2)? MDK

9. did you installl thru aroma installer gmail or hangouts or other google apps? Tried both ways

10. radio/modem version I dont know

11. mode of install: apps clean install from playstore or done by using Tibu? Always playstore I never backup anything

12. data restored only from Tibu? N/A

13. clean install with new rom slot? Always wipe Cache/Data/Dalvik and on MDK

14. Google Search always crashes every 5-10 minutes
[Verizon Samsung Galaxy S 4] decaturbob:
google account reset is not limited to just this rom...
[Verizon Samsung Galaxy S 4] Lucanesti:
I thought it was since rls12 Google search always crashes every 10 minutes.
[Verizon Samsung Galaxy S 4] Mistertac:
I've been trying to tell people that too so they don't knock Sbreen 's hard work.
[Verizon Samsung Galaxy S 4] decaturbob:
you need to reinstall...start over from scratch. If you are safestrap, delete the rom slot 1 (or 2) and set it back up. Something don't go right with your install. I also suggest keeping selected options in aroma to a bare minimum.
[Verizon Samsung Galaxy S 4] decaturbob:
first inclination is to blame the ROM...but folks need to remember nothing is perfect and our devs do almost all their great work for next to nothing. This google account resent isn't limited to Hyperdrive and finding the root cause maybe next to impossible. Thats why when they install it they need to keep options to a minimum, dont use Tibu to restore anything,

I have had 2 resets since day one....