yashsingh1/xdaforums huggingface dataset:
[T-Mobile Samsung Galaxy Note 3] elosogrande7076:
Just wanted to give you my update.....submitted on 3/23 for two lines from Sprint. Turned in two dumb phones that the store manager gave to me. Was recently approved on 4/7 for full amounts of ETF on both lines but no trade in value (which i expected) of $220. Should receive our Giftcard in the next week or so.
[T-Mobile Samsung Galaxy Note 3] cahiatt:
Noting yet here.

Jan 20th - Made the switch to TMO from Sprint. Traded in my phones at the store.

Feb 11th - Submitted my final bill from Sprint showing the ETF

Feb 14th - TMO shows "received" status.

Apr 9th - 8 weeks and 1 day after submission, status is still "received". No cards received yet. TMO support rep via chat confirmed payment will be received on or before Friday April 11th. Made sure to email chat transcript to myself.

April 11th - 8 weeks after "received" status, status is still "received".

As of Friday afternoon, escalated to a BBB complaint and Twitter bomb. I've received no useful information from the ETF department. Was long term customer with Sprint and was willing to go long term with TMO only as long as they don't try to screw me. They aren't starting off very well.
[T-Mobile Samsung Galaxy Note 3] Eric214:
Sorry to hear you're having issues. It sounds like it got lost internally. I would talk with supervisor to set it up to resubmit the claim. I got my card for my VZW final bill with ETF of $270. Got my MC gift card in 5 weeks after i submitted everything.
[T-Mobile Samsung Galaxy Note 3] srod562:
Submitted my last Sprint bill today showing my ETF, hoping the process goes smoothly....

Sent from my SM-N900T using JellyBombed Tapatalk 2
[T-Mobile Samsung Galaxy Note 3] dobbs3x:
I did the 24 month payment plan after a down payment
[T-Mobile Samsung Galaxy Note 3] tbgreen89:
Now too decide if I wanna get another note 3 or the nexus 5... hmmm lol.
[T-Mobile Samsung Galaxy Note 3] stuckintheskull:
Did you cancel old service first or have it all done in store?
[T-Mobile Samsung Galaxy Note 3] Towle:
You need to do it in store. If you cancel first, you won't be able to port your number(s) and won't qualify for the ETF deal.
[T-Mobile Samsung Galaxy Note 3] stuckintheskull:
Thanks. Just making sure and kinda confused how it works with the ETF's. Do they call your old carrier for you and port numbers. Then after you get your bill for the ETF's T-Mobile reimburses you?
[T-Mobile Samsung Galaxy Note 3] Towle:
I'm not exactly sure how they get in touch with your old carrier, but they need them to release your phone number. After that, your service should automatically be canceled. But I would still call to make sure. You're correct about the ETF charges.
[T-Mobile Samsung Galaxy Note 3] punkcell:
did they take your old phone.if yes what kinda phone was it.

---------- Post added at 09:59 AM ---------- Previous post was at 09:57 AM ----------

i wonder if i put my sim in another phone for a few days and then go and make the switch will that phone showup when they check the system to do the service switch.

wanna keep my S4 as a back up
[T-Mobile Samsung Galaxy Note 3] stuckintheskull:
That's part of the deal.

1. Leave you current carrier

2. Trade in your current phones

3. Buy new ones from T-Mobile

That's how I understand anyway from what I've read. Gonna attempt this today.
[T-Mobile Samsung Galaxy Note 3] punkcell:
i wonder if i put my sim in another phone for a few days and then go and make the switch will that phone showup when they check the system to do the service switch.

wanna keep my S4 as a back up

---------- Post added at 10:03 AM ---------- Previous post was at 10:02 AM ----------

let me know how it turns out.
[T-Mobile Samsung Galaxy Note 3] cameronsutor:
Made the switch from Verizon to T-Mobile last night!

I just made the switch (last night; 1/9/14) from Verizon to T-Mobile, and it was a very easy process. We had four lines with Verizon. In order for T-Mobile to pay our ETFs, we simply had to trade in our old devices (didn't matter if they were all smartphones or not, but they do have to show up in their system and have some sort of trade-in value (at least $1)), port our numbers over (which effectively cancels your contract with your previous carrier), and purchase phones from T-Mobile.

In case anyone is wondering, I live in Texas (DFW area) and I can't tell a difference in coverage between Verizon and T-Mobile. The one major difference that I can tell between the two carriers is that calls sound much clearer. I had the S4 on Verizon, and picked up the Note 3 on T-Mobile, so I don't know if that made the difference or not, but it is definitely noticeable.

Also, something to think about: Be prepared to pay taxes for the devices you are purchasing. For example, we purchased two Note 3's and two iPhone 5S' ... I was approved for $0 down payment, but still paid sales tax (which is 8.25% here), but that was mostly covered by the phones I traded in.

If anyone has any questions about the process, I will try and answer them.

Cameron
[T-Mobile Samsung Galaxy Note 3] stuckintheskull:
I did that with my wife's note 2 and my s4 and it showed up in My Verizon right away so you shouldn't have to wait. I'll report back after I'm done later today.
[T-Mobile Samsung Galaxy Note 3] timurg:
What was the trade in value for your S4?
[T-Mobile Samsung Galaxy Note 3] punkcell:
[MENTION=495006]timurg[/MENTION]

on the t-mobile website it says $164, which is no good.
[T-Mobile Samsung Galaxy Note 3] cameronsutor:
I had the 16gb white version. It was worth $175.
[T-Mobile Samsung Galaxy Note 3] timurg:
Thnx, not much :(
[T-Mobile Samsung Galaxy Note 3] cameronsutor:
True, but I only paid $150 for it. I was happy with it considering it covered most of the taxes. I walked out with 4 new, flagship, phones for $63 (txaes) out of pocket, $30 savings per month on my bill, and data for all 4 lines (we only had data on 2 of 4 lines with Verizon). So I was satisfied.
[T-Mobile Samsung Galaxy Note 3] timurg:
And it also true:)
[T-Mobile Samsung Galaxy Note 3] suckmyseahawk88:
Do they care what condition the phone is in?

Cracked screen? Rooted? On fire?
[T-Mobile Samsung Galaxy Note 3] yellowman82:
This^ I have a note 2 for sprint but the screen is cracked but you still could see and view everything it's like spider cracks. Was thinking of using my insurance so I can trade a newer or refurbished phone but thought it might be useless since I have to put in I think $200 for the insurance and tmobile actually is giving less than that I think so I'm better off giving the cracks device and just putting the difference for the new device from them.
[T-Mobile Samsung Galaxy Note 3] HAVOK83:
Very interesting info
[T-Mobile Samsung Galaxy Note 3] ElJimmy:
[MENTION=2770245]cameronsutor[/MENTION]. If you don't mind answering how much are you paying for 4 lines a month? I'm thinking about switching also.
[T-Mobile Samsung Galaxy Note 3] timurg:
It will depend on a data plan you choose - from 100$ to 180$ for 4 lines plus instalment payments for new phones. You can check it on t-mobile website.
[T-Mobile Samsung Galaxy Note 3] cameronsutor:
The other person is correct. The base 4-line setup is $100, and that is with only 500mb of high-speed data (unlimited data @ 128kbps once you exceed that (I read that somewhere but can't find the link, so hopefully nobody asks where I found that info)). You can add more than 500mb, but I'm almost always connected to wifi, so I'll test it with 500 and see how I do. So without using our military discount we would be paying $100 just for the service. Then you have to choose a phone and whether or not you want JUMP! (insurance and early upgrade ability).
[T-Mobile Samsung Galaxy Note 3] cdsbj6508:
I made the switch today from Sprint and I can say there is a HUGE difference in call quality and data speed. I transferred my 2 lines and walked out with a Note 3 and a S4 for the wife and paid $0. I actually have a credit that is going to be applied to my first bill because of my trade ins. They gave me $165 for my wife's S4 (Sprint) and only $25 for my LG G2. Really happy I made the switch!
[T-Mobile Samsung Galaxy Note 3] ElJimmy:
Thought about the nexus but I'm a note 3 user already so I'll stick with that unless something spectacular pops up between now and next week.
[T-Mobile Samsung Galaxy Note 3] tbgreen89:
Same here the nexus 5 is tempting but I'm loving my Note 3... decisions, decisions..
[T-Mobile Samsung Galaxy Note 3] jayv1717:
Does anyone that has switched from Sprint know if you have to pay the etfs immediately? Since I read it takes up to 8 weeks for t mobile to send you the money.. would I be able to pay the etfs up to 8 weeks later without being sent to collections?
[T-Mobile Samsung Galaxy Note 3] stuckintheskull:
Well I did it today. Made the switch from Verizon. I got the nexus 5 and liking it. Didn't have to pay anything up front and have credit from the trade ins(s4 and note 2). Just have to send them my last Verizon bill and they will send me the money on a visa (I think) card. Couldn't be happier.
[T-Mobile Samsung Galaxy Note 3] tbgreen89:
When you trade in your current phone.. do you need just the phone or box and all?
[T-Mobile Samsung Galaxy Note 3] whitebus61:
I took in my S3 today from AT&T with the original battery and back (I had a ZeroLemon on it) and that was it. Wiped the phone after finalizing the deal and off I went. I guess they only really care about the phone.
[T-Mobile Samsung Galaxy Note 3] cdsbj6508:
No you will not have to pay etf immediately. At least I didn't and I made the switch today. You will definitely see a HUGE difference in network speed.
[T-Mobile Samsung Galaxy Note 3] markv723:
Made the switch today. Two Note 3s, One Nexus 5, and a Galaxy Light. Even with the cost of the phones split across 24 months, it's still 40 dollars less per month versus AT&T.

My fear is what happened with Sprint... Offer unlimited plans, everyone jumps on board and congests the network... crappy service as a result. Looks like 'wifi calling' is a huge part of T Mobile's strategy to reduce network congestion.

Overall I am very pleased with the Note 3 coming from the S4.
[T-Mobile Samsung Galaxy Note 3] jayv1717:
But will you have to when Sprint sends you your final bill?? that's when you can send it to T-Mobile then have to wait up to 8 weeks.. so basically we'll have to come out of our own pocket first
[T-Mobile Samsung Galaxy Note 3] tbgreen89:
Went ahead and switched and picked up another Note 3. FYI I only received 175$ for my Verizon note 3. Thought it would be worth more. But so far so good.
[T-Mobile Samsung Galaxy Note 3] cdsbj6508:
The process may take up to 8 weeks, so its a chance that you're taking. But I read online that T-Mobile is offering to pay the final bill. I'm taking the chance and not looking back.
[T-Mobile Samsung Galaxy Note 3] jcannon318:
Made the switch yesterday from att note 3. Was on a family plan and we will be saving 150 bucks a month! Plus the unlocked bootloader! Couldn't be happier.
[T-Mobile Samsung Galaxy Note 3] markv723:
Smart choice. The Nexus 5 is a great device, but the Note 3 is simply more powerful, comes with 32gb of storage stock (N5 is capped at 16gb [through T-Mobile] ) and an external storage slot. 96 gb storage, 3gb ram, snapdragon 800, and an unlocked bootloader... No question here.
[T-Mobile Samsung Galaxy Note 3] amazin1988:
Yes my whole family switch to Tmobile and I'm loving and the speed is just ridiculous and service way better.

iTzXAmAzED On Note3
[T-Mobile Samsung Galaxy Note 3] giannim24:
I am seriously considering switching to T-Mobile from Sprint today and probably getting one of the lines a Note 3.

I have some questions about the trade in requirement. I have some old Sprint phones, more specifically a Palm Treo 800w, purple Blackberry 9300, purple LG Optimus S, and a black Evo 4G. Are these eligible for the trade in and if so do they have to be active?

Thank you.
[T-Mobile Samsung Galaxy Note 3] markv723:
On the T-Mobile website there a trade in estimator you can use. My understanding is that you will need to be in a contract to qualify. With that being said, these phones will not qualify.

T-Mobile is not taking the phones and giving credit towards the purchase of one of their phones out of the goodness of their heart, they are reselling these devices to make some money to offset paying the ETA off.

Let's put it this way. My GS4 had a trade in value of 165 dollars. My ETF was around that same price. Retail on an unlocked used GSM 32gb GS4 is much higher than 165 dollars. At the end of the day, they'll be in the black (making a profit in most cases) and have poached a customer from a competitor.
[T-Mobile Samsung Galaxy Note 3] giannim24:
Thanks for the reply Mark. I have heard so many different things. I've heard that as long as the phone turns on they'll take it. Keep in mind they do give you the trade in credit on top of the ETF credit. So even if the phones I want to trade in are valued at $1 or have no value at all I've heard they will still accept it. I don't mind not getting any credits for these phones and I'm sure T-Mobile can recoup some kind of cost for these phones. I'm going to a T-Mobile store later today and I'll post back with my experience.
[T-Mobile Samsung Galaxy Note 3] MedicStuder:
I called customer service yesterday to see if my wife and I qualify for this since we just switched on Dec 23rd from AT&T. We where still under contract. The rep confirmed that since we switched within 2 months we qualify. All we have to do is submit our ETF bill when we get it.
[T-Mobile Samsung Galaxy Note 3] markv723:
[/COLOR]

Definitely worth a shot. I must say of felt good to walk in and out of a cell phone purchase without being pitched to sign up for uverse for 20 minutes straight.
[T-Mobile Samsung Galaxy Note 3] giannim24:
Dude you have no idea how much I can't wait to move on from Sprint. I have an appointment with T-Mobile in about 3 hours. LTE speeds under 1Mbps and 3G speeds until 500kpbs in 2013 are unexcusable. Sprint has awful customer service. I called the cancellation department, told them my intent to port out due to the promotion and explained why I want to leave Sprint. I wasn't offered any kind of credit or reason to stay with Sprint. The lady told me what information I need to port out my account and said thank you for being a Spriint customer, goodbye. ATT on the other hand is actually making an attempt to keep customers with some really good retention offers.

Goodbye Sprint, good riddance.
[T-Mobile Samsung Galaxy Note 3] piaa_nissan:
I just pulled my three lines from Sprint and took advantage of the deal. I was glad to be rid of the Airrave sucking off my broadband network but discovered it's a good thing they have wifi calling as my indoor signal is -113 or zero inside my house :( Hoping things change in the long run. They gave me $160 for my Sprint Note3..
[T-Mobile Samsung Galaxy Note 3] giannim24:
Posting a quick follow up. I haven't visited a T-Mobile store yet, I have been calling around in my area to different T-Mobile stores and the answer I've gotten regarding the trade in is that as long as it's on the website as eligible then you can trade it in. It doesn't even have to be from your current service provider. If it turns on and it's eligible it will work.
[T-Mobile Samsung Galaxy Note 3] mitsueks:
I switched over 5 lines yesterday from Sprint to TMobile. 3 S4s, S3 and an EVO LTE. Evo LTE had a small crack on the screen and they took it (game no money for it) since I will only have 4 ETFs of the 5. I got 2 Note 3s and 3 Nexus 5s. I still have over $200 left from the trade-ins as a credit and the store manager gave me an extra $60 to try unlimited data on all have lines (was only going to do 2). The manager said I was the first he had to move over that many lines.

Cant be happier, bill will be the same a month and now I have signal both at work and at home.
[T-Mobile Samsung Galaxy Note 3] uofajac:
Went to the T-Mobile store with an old Katana II and Sanyo S1 from Sprint today and got denied. The trade in phones have to be on their approved list. I think the EVO 4g is on the list. Not sure about the others. Still considering doing this by trading in my real phones. An SII and an S4.

---------- Post added at 08:21 PM ---------- Previous post was at 08:05 PM ----------

Did any of you guys that switched pay for the Jump program? Is it worth it?
[T-Mobile Samsung Galaxy Note 3] jayv1717:
Anyone have success getting the activation fees waived with tmobile?
[T-Mobile Samsung Galaxy Note 3] piaa_nissan:
They waived the activation fees when I went through the process but they still charged the $10 SIM card fee
[T-Mobile Samsung Galaxy Note 3] tbgreen89:
I feel like I got jipped... should have purchased a cheap phone off Craigslist for 50$ that was on the aproved list and kept my Verizon note 3 and sold it off Craigslist. They only gave me 175$ for my note 3. I could have sold it for at least 500 on cl. Then I only got like 110$ in credits out of the 175. Cause In California we pay tax on the full amount. Oh well. Still a happy camper so far.. signal isn't as good but speeds have been good.
[T-Mobile Samsung Galaxy Note 3] giannim24:
Hey guys just reporting back my experience... I switched over from Sprint yesterday and so far I'm loving it. I got myself a Nexus 5, the wife a Note 3 and my stepdaughter a cheap Android phone. The Nexus 5 is taking me a while to get used to and setup coming from an S3 but I'm getting the hang of it and it's a really nice phone. For the trade ins, they don't care what phone you trade in as long as it powers on and it's not cracked/damaged. It doesn't have to be active nor does it have to be from the carrier you're switching from. I went and bought two T-Mobile Samsung flip phones (can't remember the model number) from Best Buy for $29.99 each and they're worth $5 each in trade in and I also traded in an old Sprint LG Optimus S which they actually gave me $28 for. That's more than what I paid on eBay for it lol. I didn't quality for the $0 down due to my credit so I paid the building credit down payments.

I heard a rumor that sales goals are up 15% this month due to the ETF promotion so that can definitely work out in your favor. I managed to get cases and screen protectors for all 3 phones, not the greatest quality and they were free. And the sales manager said he would credit back the $30 for the SIM kits to my bill. He was pretty pushy about getting me to put jump on my Nexus 5 when I only wanted it on the Note 3 for the insurance. Also on one of the lines I only needed the 2.5GB and he pushed the unlimited on me but he said he would put another $20 credit on the account for a month of Jump and the unlimited data. Hopefully he makes good on his promise for the credits. I really don't need jump on the Nexus 5.
[T-Mobile Samsung Galaxy Note 3] jinda628:
I kind of avoided the ETF from TMO when I upgraded my Classic Family Plan last December from Note 2 to Note 3. I'm only halfway into the OLD 2 yr contract with Note 2 which I got in Oct. 2012. I need to add a new extra line (Sim Only) and TMO offered me to upgrade my plan, get the Note 3, waived activation fee, I'll get the extra line and it just kind of erased my Note 2 contract. I was even able to keep the Note 2.

On top of it, I am still paying the same total monthly payment (inclusive of PHP/Jump) but now with 3 lines and a new Note 3 :D Really great deal!
[T-Mobile Samsung Galaxy Note 3] uofajac:
I made the switch yesterday. Quick and painless. They gave me $150 total for a sprint s4 and s2. Not what they are worth by selling on CL, but if you include the ETF's, it's worth it. I picked up the Note 3 for myself and the Nexus 5 for the lady. With the two phones ($29 for the note and $16.50 for the nexus) unlimited min/text/data, jump, no contract, etc...my monthly bill is just slightly higher than what I was paying at Sprint.

I'm getting speeds upwards of 35mpbs and downloads of 15mpbs+. I'm extremely happy so far with the switch. For those on the fence, do it. It's a good deal. They also give $25 credits for referrer and referree. If you don't have a referral yet, pm me and I'll send you one.
[T-Mobile Samsung Galaxy Note 3] Zorachus:
I just joined up with ATT back in September on a new 2yr contract for the Wife and I. On the shared 4GB plan, with Unlimited minutes and texts. for $150 / month. We both got new Galaxy S4's for $99 each.

But every month they are nickel and dimming us. Saying we go over data limit each month by 1GB ( $10 ) or sometime 2GB. Hmm...On my old Sprint account, we always kept each phone in the 1.5GB - 2GB range month, rarely ever going over 4GB monthly. We don't play games, we don't watch movies on our phone, and at home and work always on WiFi. I will admit the kids use our phones to watch YouTube cartoon videos on weekends.

Plus I am super pissed off with ATT locking down their Samsung phones from now on. The S4 and Note 3 are locked down hard, no unlocked bootloaders, and no Custom Recoveries on those phones ever again on ATT, word is the S5 will be super Fort Knox locked down, no ROM's are going on that ATT version.

I wouldn't mind switching to T-Mobile, get the Note 3 for my Wife and I. Could it be a painless switch, and not cost me much ? And would the monthly bill be pretty much the same ?
[T-Mobile Samsung Galaxy Note 3] Compusmurf:
I too switched our Sprint family plan over.

So far, painless and the grass is greener over here.

Much faster 4g and love the wifi calling piece!
[T-Mobile Samsung Galaxy Note 3] lineman74:
Made the switch from Verizon last week. So far I'm impressed. The process was quick and painless. The unlocked bootloaders, and unlimited data are a whole new world for me.
[T-Mobile Samsung Galaxy Note 3] AssassinsLament:
Another question that I was confused about... So you have to trade in a device? Or is it optional?
[T-Mobile Samsung Galaxy Note 3] GRishi:
Just switched 2 lines over from AT&T, pretty happy with the speeds in NYC.

http://www.speedtest.net/my-result/a/704189954
[T-Mobile Samsung Galaxy Note 3] m3latino:
Yes you need to trade in a device to take advantage of the offer.
[T-Mobile Samsung Galaxy Note 3] Eric214:
Though it doesn't have to be a current phone. I did not want to give them my VZW S4 so i went home and got my Droid Bionic and gave that to them. They only gave me 3 bucks for it compared to $175 they offered for my S4, but i can sell my S4 on swappa for $400-$500. All they need is a phone from your carrier (it doesn't have be your current phone)
[T-Mobile Samsung Galaxy Note 3] Pico:
I switched both my lines on Sunday after being with Verizon for 13 years+, Im over in the San Francisco Bay Area and the speeds and service have been great so far:good:
[T-Mobile Samsung Galaxy Note 3] Limeybastard:
Quick question. Wife and I have about 21 months left on our att contract. How do I go about making the switch to t mobile?

We both have note 3's currently, hers is a N900A and mine is a n900T.
[T-Mobile Samsung Galaxy Note 3] dnitro:
the problem is that this will escalate into a price war between carriers. the winner who wins will be the consumer. the loser will also be the consumer cuz in these sutuations the carrier who loses the price war will be bought up by other companies. as a result there will be less options available for consumrs cuz u got just one company monopolizing the market and consumers. hope that anti-trust laws will prevent that which is wat happened with the ma bells in the 80s.
[T-Mobile Samsung Galaxy Note 3] punkcell:
To answer question I just switch to tmobile from att, I didn't want to give up my S4 so I placed my sim card into another old att phone I had for a couple of days and then went to the store and made the switch.
[T-Mobile Samsung Galaxy Note 3] Infinity03:
Anyone know how it works if the phone you want isn't carried in the store? My gf wants the 64gb iPhone (still can't get her over to android) and they said stores only carry the 16gb, anything bigger gets shipped to you. Just wondering what the process is and to double check she still be eligible for etf reimbursement.