yashsingh1/xdaforums huggingface dataset:
[JASJAR, XDA Exec, MDA Pro Software Upgrading] zedino:
Uni stuck in BL 1.00 after upgrade with Ivans AKU 3.2 ROM B8

My friend s Uni locked in bootloader mode : "Serial v1.00"

and

"USB device not recognized" on windows XP.

ActiveSync was working perfectly with my Uni

Then of course no upgrade or flash is possible.

trying to flash again give me error 150 or 101. constantly

I tried many hard & soft reset - + - + reset 0/X etc. while connected/disconnected, same result. I of course remove the SD & the SIM.

I'm surely missing something....but what ?

USB port is good for my universal

friends Uni has BL v. 1.00

he upgraded yesterday with ivans AKU3.2 Beta8

Serial to USB sign is not changing while USB is pluged, just "Serial" stays

could be this total dead of his Uni???

thanx for any solution
[JASJAR, XDA Exec, MDA Pro Software Upgrading] buzz_lightyear:
Re: Uni stuck in BL 1.00 after upgrade with Ivans AKU 3.2 RO

hi,

first you have to check, what's wrong with the PC, where you trying to flash.

It is a problem with drivers on your desktop PC.

buzz
[JASJAR, XDA Exec, MDA Pro Software Upgrading] zedino:
there is nothing wrong with PC and its drivers, on the same USB port my Uni is recognized without error, the problem is that sign "serial" on bootloader screen do not change to "USB" when my friend's Uni is connected to PC
[JASJAR, XDA Exec, MDA Pro Software Upgrading] beginner:
I have some trouble. And many times, when I connect the universal, the computer stop to work...
[JASJAR, XDA Exec, MDA Pro Software Upgrading] Cheshirrrrre:
When i've tryed to flash it with JASJAR_ME_13082_171_10900_wwe_ship, i got a message that flasher encountered some problems and i must to reset device and try to flash once more. And i get this message everytime i try to flash device.

But. When i renamed radio-rom, i've flashed nk and ms without problems. But all i've got - black'n'white splash and black'n'white welcome screen and a LCD, that doesn't interact with stilus.

Device doesn't charge and restart each time i take AC-adapter's cable out of it.

When it restarts - i see

"No GSM

D 1.30.82 WWE"

UPD:

now uni works fine - except "No GSM". Start - Settings - Device info - radio rom line is empty. Imei line is empty. When device is not connected to AC-adapter - message abbout insufficient power appears. Then i connect AC-adapter and 255% of remaining power appears! %)

task 28:

USB>task 28
DOCInfoTableinitHW+
Binary0 Size: 0x100000
FAT0 Size: 0x4000000
FAT1 Size: 0xA00000
FAT2 Size: 0x2C70000
All Size: 0x7770000
FAT0_ADDR=0x100000,FAT1_ADDR=0x4100000,FAT2_ADDR=0x4B00000
USB>

RUU.log after trying to flash radio:

09:55:16:870 [msg] : Version : [2.11].
09:55:16:870 [msg] : Config Info : [857873],[1],[0],[0],[1],[0],[0],[1].
09:55:17:300 [msg] : MSystemFile Not Exist !
09:55:17:300 [msg] : CEFile Not Exist !
09:55:20:495 [msg] : Current Not in CE Mode or in CE Mode but ActiveSync Not Connected.
09:55:24:821 [msg] : Disconnect ActiveSync .... [2]
09:55:24:841 [msg] : Start Get Connect Port.
09:55:25:082 [msg] : Current in BL Mode. Open Port : [\\.\WCEUSBSH001] OK.
09:55:46:863 [msg] : Get Device Backup ID.
09:55:46:863 [msg] : Device BL VER : [1.00 ] [].
09:55:46:863 [msg] : Device ID Is Incompatible.
09:55:46:863 [msg] : Update Image. CE : [0], MSystem : [0], Radio : [1]
09:55:50:668 [msg] : Check Ac in BL mode. AC : [1]
09:55:52:171 [msg] : IsBL. BL : [1]
09:55:52:271 [msg] : =============================================
09:55:52:271 [msg] : START UpdateRadio !
09:56:00:012 [msg] : Check Radio Level 0 [704].
09:56:01:183 [msg] : RUpgrade 0 : 0 Start.
09:59:42:452 [err] : RWipe Data Error.
09:59:42:792 [err] : BL UpdateRadio Error.
09:59:42:792 [msg] : START UnInitialization !
09:59:42:792 [msg] : END UnInitialization !
09:59:42:822 [msg] : IsBL. BL : [1]
[JASJAR, XDA Exec, MDA Pro Software Upgrading] buzz_lightyear:
you should either use "noid" flashing utility or make sure, your radio and OS images are both having same ID.

buzz
[JASJAR, XDA Exec, MDA Pro Software Upgrading] Cheshirrrrre:
they're same. I can flash nk and ms easily, but when i try to flash all 3 files - error appears.

All radio roms, even 0.00.00, that used for unlocking purposes - can't be flashed. Everytime i try - i get an error message.
[JASJAR, XDA Exec, MDA Pro Software Upgrading] maester_squall:
I had the same problem

What i did was hard reset the phone and i was able to get it working again. But i was able to duplicate getting stuck at the boot screen by installing programs i had previously used on my magician. Everytime i installed one of those apps it would hang at the boot screen. Most notably, my old version of pocket plus would do it the most. I dont know anything technical, just giving out some of my experiences. As of now, i havent been stuck in the boot screen.
[JASJAR, XDA Exec, MDA Pro Software Upgrading] Rockafello:
Yae!! just got phoned by T-mobile service. they have repaired my mda pro under waranty! Two weeks ago i tried to update to O2 aku 3.2 Beta 8 firmware, but get stucked in bootscreen. i have "downgraded" my device to t-mobile rom again and they have repaired it at T-mobile service.

this is for dutch people.

Dus als task 28 een failed message geeft, gewoon garantiebewijs opzoeken en opsturen. na 2 weken heb je weer een werkende telefoon terug!
[JASJAR, XDA Exec, MDA Pro Software Upgrading] jacquiegardner:
Simple question for newbie please?

Where can I find the mtty utility?
[JASJAR, XDA Exec, MDA Pro Software Upgrading] buddy28s:
finally!!!

I worked the problem out check this site out

http://wiki.xda-developers.com/index.php?pagename=Instructions for those stuck on Boot Screen
[JASJAR, XDA Exec, MDA Pro Software Upgrading] barc:
thanks for this thread. my very first time upgrading of ROM using files from here. For a minute, I thought I just bricked my Universal
[JASJAR, XDA Exec, MDA Pro Software Upgrading] whippet2k:
mtty can be found at:

http://xdaforums.com/download.php?id=9864
[JASJAR, XDA Exec, MDA Pro Software Upgrading] whippet2k:
download for mtty

The link is http://xdaforums.com/download.php?id=9864

Strange how ppl can be so self absorbed as not to reply
[JASJAR, XDA Exec, MDA Pro Software Upgrading] orangdayak:
No more post?? Has anyone managed to get out of the splash screen? Pls guide me.. Buzz.. anyone??
[JASJAR, XDA Exec, MDA Pro Software Upgrading] gopi159:
Lucky xda alive from botloader mode stuck

Thanks for those who created mtty 1.42 file and the steps.....after one full day my xda can alive from bootlooder stuck..

it all happnd when i upgraded my rom to the new one -AKU3.2 Rom for Universal - Lt.Cmdr.Ivan (am not blaming this rom,nothing wrong with the rom)....

what i did..

1. charged the phone whole night using charger,although no battery charging light indication was on.

2. with the mtty 1.42 software (follow the steps given under - those who got stuck in bootloader) tried entering the value set 14 0.

3. Intially didnt work, so went for set 14 0 & task 0

4. now, serial v 1.00 gone and the screen was blank.

5. In panic removed the battery immediately. then put it back and pushed the power button on...

6. happy when i saw bright white screen then started to boot normally...

Thanks for all who created those file and steps..

Guys
[JASJAR, XDA Exec, MDA Pro Software Upgrading] gopi159:
Thanks Buzz...the steps u mentioned did worked for me instantly...

seems it will work only for universal
[JASJAR, XDA Exec, MDA Pro Software Upgrading] orangdayak:
Another stuck on splash screen case

Hi,

I was just wondering whether any of u have solved the splash screen problem. Mine having the same problem yesterday and i couldnt get it started anymore.

If any of u have fixed it, pls tell me how.

~Cry!
[JASJAR, XDA Exec, MDA Pro Software Upgrading] Wiz:
Sorry mate, The format failed message indicates that you have a corrupt internal flash disk. Only option is return to the vendor/manufacturer and have it repaired under warranty
[JASJAR, XDA Exec, MDA Pro Software Upgrading] Words_vs_Pain:
My Problem

Device doesn't:

1 - Power UP

2 - Enter to OS

3 - Show Splash Screen

I tried:

1 - Reflashing it

2 - Use mtty utility

3 - Task 28

I can enter in bootloader but i'm not stucked there. When I press the button to power up the device... nothing happens!

Help me please

LOGS:

01:37:37:959 [msg] : Version : [2.11].

01:37:37:959 [msg] : Config Info : [857873],[1],[0],[0],[1],[0],[0],[1].

01:37:43:193 [msg] : Current Not in CE Mode or in CE Mode but ActiveSync Not Connected.

01:37:47:724 [msg] : Disconnect ActiveSync .... [2]

01:37:47:724 [msg] : Start Get Connect Port.

01:37:47:865 [msg] : Current in BL Mode. Open Port : [\\.\WCEUSBSH001] OK.

01:37:53:099 [msg] : Device BL VER : [1.01 ] [].

01:37:53:099 [msg] : Update Image. CE : [4], MSystem : [2], Radio : [1]

01:37:56:099 [msg] : Check Ac in BL mode. AC : [1]

01:37:57:599 [msg] : IsBL. BL : [1]

01:37:57:599 [msg] : =============================================

01:37:57:599 [msg] : START UpdateRadio !

01:54:42:655 [msg] : END UpdateExtended !

01:54:47:655 [msg] : =============================================

01:54:47:655 [msg] : START UpdateCE !

01:58:16:435 [msg] : END UpdateCE !

01:58:19:170 [msg] : START UnInitialization !

01:58:19:170 [msg] : END UnInitialization !

************

MTTY

USB>task 28

DOCInfoTableinitHW+

Binary0 Size: 0x100000

FAT0 Size: 0x4000000

FAT1 Size: 0xA00000

FAT2 Size: 0x2C40000

All Size: 0x7740000

FAT0_ADDR=0x100000,FAT1_ADDR=0x4100000,FAT2_ADDR=0x4B00000
[JASJAR, XDA Exec, MDA Pro Software Upgrading] hungdu:
For me, i hadnt notice this thread until today. 2 days ago, while receiving call there was call waiting. I finished the current to answer the 2nd but screen and phone buttons stuck! I reset my EXEC, it's stuck in welcome screen and black then. Thinking of low battery I plugged to charge. Soft reset and EXEC came alive. My battery level said >56%!!!!????

It's seem very strange to me of what i faced and read thru this thread!
[JASJAR, XDA Exec, MDA Pro Software Upgrading] xtaurus:
me too, o2 exec has stopped at splask screen.I have tried lots of roms,no one can work.

my BL:v 1.00
[JASJAR, XDA Exec, MDA Pro Software Upgrading] hungdu:
Today I meet the problem again and make a test with it. My battery level is <60%, EXEC hang and stuck everytime i make phone call. I plug the AC charge into EXEC and reset. It comes alive! I unplug and use again (for 6 times), it happended the same way.

To my EXEC: the error occurred when battery level is lower than some number (my test is 60%). Sound very strange to me!!! Is it the bug?
[JASJAR, XDA Exec, MDA Pro Software Upgrading] orangdayak:
possible solution

Hi guys,

There is a tip from Dubli for those who stuck on splash screen:

1. Get mtty

2. Connect to USB, press enter

3. Type task 32, enter

4. Type 28, enter

5. Flash CE Rom only

6. Hard Reset

Make sure to type task 32 first before task 28 coz task 28 alone wont work.

Pls try this and tell me the outcome. I cant try this coz i just sent my uni to UK just now.
[JASJAR, XDA Exec, MDA Pro Software Upgrading] orangdayak:
Has anyone tried the above method? Pls post your results.
[JASJAR, XDA Exec, MDA Pro Software Upgrading] liay:
FYI failure again!

USB>task 32

Level = FF

USB>task 28

flFormatPhysicalDrive:status=23

DOC_format failed!

Should I must get a "Level = 0" after task 32 to fix it? but HOW?
[JASJAR, XDA Exec, MDA Pro Software Upgrading] orangdayak:
If thats the case, should should send it back to the manufacturer for the warranty. Im afraid there is no other solution for this, at least not now.

Hopping for the geniuses here can sort this thing.. sigh..
[JASJAR, XDA Exec, MDA Pro Software Upgrading] agisofttm:
Aaaand another case .......

And a report ANOTHER CASE of failing format with task 28 :mad: going to get new Universal, because here in Bulgaria our warnities are from 6 months to 1 year :mad:

Well after I get new one I can test with my old one - with resoldering DOC and change with new one.
[JASJAR, XDA Exec, MDA Pro Software Upgrading] corleno:
my universal just got stuck in this screen

press 0 to clear memory

so i cleared memory

and universal does not start up

so i went back to bootloader

disabled USB connection (active sync)

I start mitty

after that

I do not have "WESUSB... " port ???

I only have Com1 and Com2 :(

So i press Com1

I get white screen

I dont get USB>

so i directly enter set 14 0

it says ready

but nothing happens

someone plz help
[JASJAR, XDA Exec, MDA Pro Software Upgrading] moh1978sen:
I killed my baby

i have upgraded my rom accidentaly with incorect rom "hermes rom" it got 37 percent completed then showed comunication error i then flashed jasjar _bl1.01_ruu_v1.2.exe which was succesful and then tried to re flash my Right working rom "helmi universal" which was successful i then did a hard reset and now nothing workes completely nothing "baterry in battery out usb in usb out ....the screen shows nothing no serial usb or anything also xp doesn't recognise usb. I just got red light and when i press soft rest button will flash. please help i would be very greatful

if you can not help me I have to report police so i killed my baby!!!!!!

usb monitor error code ..000001: Bulk or Interrupt Transfer (UP), 28.12.2006 03:36:03.1562500 +0.3750000

Pipe Handle: 0x854e776c (Endpoint Address: 0x81)

Get 0x4 bytes from the device

000002: Bulk or Interrupt Transfer (UP), 28.12.2006 03:36:03.1718750 +0.0156250

Pipe Handle: 0x854e776c (Endpoint Address: 0x81

many thanks:mad: :mad: :mad: :mad:
[JASJAR, XDA Exec, MDA Pro Software Upgrading] henk-jan:
upgrading for the 4e time, now to Helmi's 3.5 caused a problem (stuck in the boot mode) before mentioned by many others. Thanks to this great forum I could solve it easily. I like this forum so much :-) :-) :-)
[JASJAR, XDA Exec, MDA Pro Software Upgrading] DuLanTus:
I've some problem too...

My ROM is O2 v1.13.139 (Launch ROM)

The only problem is ActiveSync didn't detect my Uni (possible USB port defect?)

So flashing directly from PC is impossible.

Then i try BootLoader mode.

My Uni is using BootLoader v1.00 and for this time can detect USB ("Serial" change into "USB" when connecting to PC)

I've try both mtty (1.16 & 1.42) but no use (only COM port are visible in mtty's)

Uni_Exit BootLoader also no use (can't open USB port)

MaUpgradeUt_noID also fail (not compatible device)

Of course i have removed both SD and SIM card from my Uni.

So now i have two thing to do, smack my Uni really hard and kick ém out my window OR there is a way to repair my Uni?

Everybody, please help me solve my precious Uni........ Thank you so much for helping me.
[JASJAR, XDA Exec, MDA Pro Software Upgrading] corleno:
once you are into boot loader(light+power+reset)

connect the PPC (using another usb port)

ur device will get recognized

after which all you have to do is,run an official upgrade from O2 website

this worked for me
[JASJAR, XDA Exec, MDA Pro Software Upgrading] DuLanTus:
Thank you corleno for helping me, but using another USB port is the same. Even all my USB port cannot recognise my ppc. They all say "Unknown Device". And if i force upgrading official rom from O2, all i've got is error.

Is it possible if my PPC USB port defects? If yes, then why in BootLoader mode my PPC USB port can recognise it?

Please, anyone could help me normalizing my Uni back?????
[JASJAR, XDA Exec, MDA Pro Software Upgrading] corleno:
this is what happened 2 me

1. my system was plugged in (device unrecognizable)

2.I changed the port (after restarting comp once and disabling USB connections in active sync)

3.It said installing drivers Pocket PC hub (I have boot loader 1)

after this step its quite obvious

hope it helps
[JASJAR, XDA Exec, MDA Pro Software Upgrading] DuLanTus:
which activesync version do u use, corleno? I used activesync 4.1 and 4.5 beta. It's all same, "Unknown device" is rise again.

Now the problem is, how to fix the "Unknown device" condition? Do i need a ppc usb driver? if yes, then where i can find it?

Thank you corleno for replying me..
[JASJAR, XDA Exec, MDA Pro Software Upgrading] pbocsak:
I'm stuck at the Booloader screen. I tried MaUpgradeUt.exe, nothing happens (error 101). I also tried the MTTY.exe thing but, just like for some of you guys, my desktop doesn't recognise my Uni and so it doesn't list the "WEUSB" (only COM1 and COM2)

What should I do?!? plz help me! I need this device back in shape ASAP!

thkx guys, you're doing a great job helping eachother out! :)
[JASJAR, XDA Exec, MDA Pro Software Upgrading] agisofttm:
Actually you fix YOUR problem - not that problem linked with failed TASK 28 command :-)

cheers
[JASJAR, XDA Exec, MDA Pro Software Upgrading] crooner999:
Got a problem

I went into the KITL thingy and said yes as i didnt' know what it was...now i'm stuck in the BL mode...could you help me get out of it plz....
[JASJAR, XDA Exec, MDA Pro Software Upgrading] crooner999:
I'm Resurrected

Got it Resurrected

Quote:

Originally Posted by crooner999

I know there's a lot of forums for this topic! i have tried following the procedure given at most of the forums but to no help. The upgrades just don't happen as the connection error 101 keeps popping up after executing the rom upgrade exe. I don't know how to use the mtty.exe and host.exe to fix the problem. I'm using vista ultimate on my desktop and wm6 rom (jwright 2.02.00) on the jasjar. before i got stuck in the bootloader mode, i remember getting the KITL option on the blue imate boot screen and enabling it. I'm stuck in the bootloader since then. I appreciate this forum and the people here...need your help. Thanks in advance.

Hi people...here's an update on how I came out of my crisis..(for a moment i thought there's some defect caused on the mainboard!) anyways, i went to a lot of threads pertaining to the 'stuck in bootloader topic' and mixed and matched the solutions. here's what i did.

unsuccessful efforts :

used the combination keys with reset to come out of the bootloader in vain.

tried hard-reseting the device in vain.

tried weird key combos in vain.

tried to upgrade rom (on vista ultimate) got connection error 101.

tried to reflash radio rom but got the error even though device was listed in the device manager

------------------------------------------------------------------------

Successful Effort:

Just when i thought that i'd have to bring my baby to the service center...i said a prayer to Jesus asking Him to fix it for me. Really got desperate and prayed...I got a check from Him to try using another computer with XP which i did but the Rom wouldn't flash. Still stuck on the bootscreen, I tried the radio upgrade on the computer running XP SP2 with the maupgrade noid stuff and there it was, upgrading the radio rom! I thanked the Lord for helping me for XDA Developers forum and I'm a happy Jasjar user once again. I hope you will get some help from my testimonial which is why I'm posting this!
[JASJAR, XDA Exec, MDA Pro Software Upgrading] crooner999:
Got stuck again

Hey ppl...I'm sad to inform you that my JASJAR froze while trying to upgrade to wm6. everything seemed to be working fine except when i disconnected from the data cable after the upgrade was 100%, it never came on! I don't know what the problem is...it's stuck again. wouldn't even show me the bootloader screen and when i attach it to any computer, it shows the popup message about 'usb device not recognized'.

Has anyone of you faced a similar problem? what could be the problem? How could it be fixed? please help me...thanks in advance.
[JASJAR, XDA Exec, MDA Pro Software Upgrading] SpiriTwin:
:) Finally

Go to

http://xdaforums.com/showpost.php?p=1255206&postcount=52

and please there's many threads about the same issue, i hope we merge it to make it easy for all.

best regards,
[JASJAR, XDA Exec, MDA Pro Software Upgrading] syed_mail:
same problem but ligh button not working

my uni has stuck on blank screen not going further and i cant enter bootloader as my light button key is not working from long back

is there any other way to fix it

it would be a great help
[JASJAR, XDA Exec, MDA Pro Software Upgrading] syed_mail:
Can any one say me is it necessary that universal should be bootloader mode to get detected by pc

When ever I connect my universal to pc it say unrecognized device

Even mtty 1.14 doesn’t show USB it only has options of com1 to com9 (I have uninstalled Active Sync) but still no use

Anyone’s help would be a great help
[JASJAR, XDA Exec, MDA Pro Software Upgrading] Bat-Dan:
I had exactly the same problem after upgrading my SFR v1640 to qTek firmware. I solved the problem by simply upgrading the bootloader too.
[JASJAR, XDA Exec, MDA Pro Software Upgrading] chrisky:
SOLUTION for DOC_format failed!

Ok, i found this solution from google and its a china website. And it actually reference back to the xda-developers wiki

http://wiki.xda-developers.com/index.php?pagename=Universal_Technical

THIS WORKS ON when you run task 28 in MTTY and return the DOC_format failed result

----------------------------------

BEFORE FIX

----------------------------------

task 28

flFormatPhysicalDrive:status=23

DOC_format failed!

USB>

NOW RUN THIS MAGIC COMMAND

task 28 55aa [MORE INFO IN THE WIKI]

This commmand suppose to "Restores DOC to its original layout"

AFTER YOU RAN THE COMMAND, YOU WILL SEE "WAIT" and wait until you see the command line again

NOW if you run task 28 again,

------------------------------------

task 28

DOCInfoTableinitHW+

Binary0 Size: 0x100000

FAT0 Size: 0x4000000

FAT1 Size: 0xA00000

FAT2 Size: 0x2C70000

All Size: 0x7770000

FAT0_ADDR=0x100000,FAT1_ADDR=0x4100000,FAT2_ADDR=0x4B00000

USB>

You can INSTALL YOUR ROM AGAIN and it should work, at least it work for me
[JASJAR, XDA Exec, MDA Pro Software Upgrading] fishboy420:
I used the Enterbootloader.exe and my deviuce is dead, no bootloader screen or nothing.

I tried this but I kept getting an error saying that I needed to disable USB (which I have already Done, and also it said or try to make sure usb is plugged in correctly) All of this was done correctly.

But nothing, -please help me if you can

fishboy420
[JASJAR, XDA Exec, MDA Pro Software Upgrading] Lesane:
USB unknown device

I've got the same problem as many other ppl here.

When putting my Universal in boot loader, it is not recognized on my PC. Not in Vista and not in XP. It keeps saying device not recognized. (unknown device).

I've plugged it many times in different USB ports and even gave my device a hard reset. I tried an other PC, doesn't work. Same error.

The boot loader screen keeps saying Serial (I've got v1.01).

Upgrading the boot loader doesn't work and upgrading my device is not working either.

I hope SOMEONE can give a solution, so i can go on with my life ;).

I've currently got a WM6 ROM .
[JASJAR, XDA Exec, MDA Pro Software Upgrading] bullietje:
help wanted

hello,

im a happy user of an i-mate jasjar i have the uni 1week or something, now i managed to update the i-mate jasjar to the latest release: JASJAR_WWE_13076_164_10900_wwe_ship, now i want to know what files i need to go WM6 or how to get JASJAR_WWE_19094_19503_11100_AKU_3_2_ship OR better? And if its possible for setting the links or download page.

And how that i have to do it

Sorry for my english but im from belgium.

With the best regards Bullietje

my I-Mate settings are:

ROM version: 1.30.76 WWE

ROM date: 02/20/06

RADIO version: 1.09.00

ExtROM version: 130.164 WWE
[JASJAR, XDA Exec, MDA Pro Software Upgrading] vjj:
help, no usb port in Windows

After a lot of ROM flashes, I'm for the first time stucked in bootloader's USB screen that can't be solved by repeated flashing.

RomUpgradeUt, UNI_ExitBootloader and mtty1.42, none of them can see the USB port, despite the fact the "Serial" changes to "USB" after the cabel is connected.

Windows Hardware management shows "Microsoft USB Sync" device (working O.K.)

USB port in ActiveSync is disabled.

HELP, please.
[JASJAR, XDA Exec, MDA Pro Software Upgrading] cktlcmd:
Are you VJ's little brother? Just kidding.

I believe you have to kill these 3 files first: wcescomm, wcesmgr, and rapimgr .exe files.

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