yashsingh1/xdaforums huggingface dataset:
[JASJAR, XDA Exec, MDA Pro Software Upgrading] david_dessouza:
Stuck on the Boot Screen

Dear All

My jasjar is stuck on the Boot screen , on top its showing USB and

Bottom V1.00, i try to hard reset , soft reset but nothing happend,

I try Mtty allso but no result still screen show the USB on top and Bottom

V1.00 .

can some one tell me how can i get back on normal .

Regards

David
[JASJAR, XDA Exec, MDA Pro Software Upgrading] capati971:
hello same probleme: stay on the Boot screen...

i try different radio..and rom...nothing...

help,

thanks
[JASJAR, XDA Exec, MDA Pro Software Upgrading] Curehead:
cables and cables ...

Hi to all,

having tried about anything, i was feeling VERY frustrated. I read about a thousand posts with all (more or less) interesting ideas.

Since my new universal is a replacement (my lovely 4year old daughter smashed it, and my phone connections were breaking up), I had still a functioning one (except the phone part that is!). So i started testing from scratch with my old universal and .... ALSO stuck in serial without changing to usb !!!!!

I read somewhere a post about changing cables, so I rounded up al mu usb-miniusb cables and what the F***: ALtough it did not work with my original cable, it DID work with another cable (don't know if it's A or B) which came with some old stuff.

and then it DID change to usb.

SECOND THING: ALtough I followed all the stuff concerning vista (wmdc, drivers, processes, it DID NOT WORK.

So I retook possession of my old laptop (OS=XP) and .... there it is able to flash ..

Now I am able to flash a certain rom (tomal) and a certain bl (v1.01). I am now trying out different roms.

Only thing annoying remaining is: when upgrading/flashing the install program never finds the already installed rom, radio, ....

well; I hope this helps some one, i mean I really tried about anything only to discover that another cable and another OS-laptop was the answer instead of thousands software try-outs

Success to all!

Curehead
[JASJAR, XDA Exec, MDA Pro Software Upgrading] Curehead:
update

Hi all,

just dropped in to mention some final details. :) Since my phone was all messed up and had to flash new os. I took the time to flash like a dozen different roms, to test them out. And during this process bit by bit I saw my (previous installed roms) coming on the startup updater utility.:eek:

So keep up trying everybody!
[JASJAR, XDA Exec, MDA Pro Software Upgrading] Icemanukle:
Boot fix

Hi, I too had a problem after 12 months of the bricked XDA Exec (Universal) just sitting on the self I finally took on the challange.

My issue was caused when i tried to update my Rom using a Vista PC.

It didnt matter what I did it just wouldnt work.

I got round it by partioning my Hdd on my PC loading a dual boot loader and installing XP.

When I ran the upgrade it loaded, no problems and now my O2 Exec is working perfectly.

There seems to be a real issue updating Roms with a Vista based PC.

Hope this works for you.

Kind regards Ice.
[JASJAR, XDA Exec, MDA Pro Software Upgrading] Curehead:
Hi Icemanukle and others,

EXACTLY !!! Vista sucks AGAIN! So everybody: before going mtty or jtag, try XP (Why the hell did I had to have Vista on my newest laptop, stupid stupid me!)

Curehead
[JASJAR, XDA Exec, MDA Pro Software Upgrading] justinwateridge:
I'm rubbish, I can't even get mtty1.42 to allow me to connect via USB. I'm using vista which has the bizarre activesync build in which allows me to disable the connection via usb but it still won't show it in the list in mtty or allow me to type it in. My exec is stuck on the dark screen with USB at the top and v2.01 at the bottom and won't let me do anything.

Any help would be gratefully recieved

regards

J
[JASJAR, XDA Exec, MDA Pro Software Upgrading] Curehead:
Vista is your enemy

Justin,

just try an xp! Vista just keeps on messing up (mtty won't make a difference; drivers aren't a garantuee 4 anything). Trust me, I tried everything for days on days with disappointing results. Dude, partition your harddisk and use XP as OS.

Need proof of life? Keep your eyes close on your boot screen "Serial" and when very slowly retracting usb-cable from your universal you WILL see it change for a very short moment (meaning hardware and connection-possibility is OK!)

Greetz,

Cureheaded
[JASJAR, XDA Exec, MDA Pro Software Upgrading] cr2:
This is the best way to make your Universal unbootable

forever!
[JASJAR, XDA Exec, MDA Pro Software Upgrading] hdubli:
Don't know..but clear reg hive and format storage options, too did not have any effect...and this was before applying the task 28 command

Some kind of Bad sector in boot area of the flash ROM(Just guesing)
[JASJAR, XDA Exec, MDA Pro Software Upgrading] Asukal:
just back from work, and i am waiting the instruction from friend,

upon i reciept from him, i try and report here.

PLS wait.
[JASJAR, XDA Exec, MDA Pro Software Upgrading] olliesshop:
When I try set 14 0 I get

USB>set 14 0

HTCST ÚÈÒHTCEUSB>

Is that ok? Since I've tried it after doing this and still get stuck on the blue splash screen.

Is the blue splash screen also called the bootloader screen? I thought the bootloader screen was the non-lit screen with Serial at the top and v06.0 at the bottom.

I'm going to try it again to make sure. Also, FYI, nothing back from imate techsupport yet ... big suprise !!!
[JASJAR, XDA Exec, MDA Pro Software Upgrading] olliesshop:
Tried set 14 0 again and didn't work

Just letting you know I tried the set 14 0 again with mtty and it will not connect to the Jasjar (Error 101 Connection Error) . If I just connect without the set 14 0 it does the connection just fine through the congratulation screen. I also tried just leaving the mtty screen as USB> and it also gives Error 101.

Sorry for being confused, but it seems that the mtty set 14 0 will not solve anything with folks with the blue splash screen, since it's allready flashing the ROM through the Congratulations screen without mtty.
[JASJAR, XDA Exec, MDA Pro Software Upgrading] angeln20:
any info my friend????
[JASJAR, XDA Exec, MDA Pro Software Upgrading] buzz_lightyear:
hi all,

set 14 0

.. is to tell bootloader to boot the OS after reset.

set 14 1

is to tell the bootloader to stay at Serial/USB screen after reset.

task 0

is to reboot

so you would do:

set 14 0
task 0

if you are stuck at Serial/USB screen.

that works on Universal only (afaik).

for the Morph's device..

it looks like you really have unreadable block at the beginning of DOC. task 28 should have reformat it (i tested it on mine device first). if it is saying 'failed', it can't be done for some reason...

i'd really send it to service center...

buzz
[JASJAR, XDA Exec, MDA Pro Software Upgrading] angeln20:
if i stuck to the logo screen what can i do?

the set 14 0 and task 0 doesn't help my universal to continue working.....
[JASJAR, XDA Exec, MDA Pro Software Upgrading] buzz_lightyear:
no, it will not help you.

i'd hook it up witk PlatformBuilder and look at the KITL output...

you should see what's going wrong..

buzz
[JASJAR, XDA Exec, MDA Pro Software Upgrading] angeln20:
what is PlatformBuilder???
[JASJAR, XDA Exec, MDA Pro Software Upgrading] buzz_lightyear:
PB is a set of tools + IDE to build WCE/WM ROMs...

here's an example KITL output of booting the Universal:

http://xdaforums.com/viewtopic.php?p=251705

buzz
[JASJAR, XDA Exec, MDA Pro Software Upgrading] KT:
Where do we get PB

Hi Buzz...

Please tell us where can we find the Platform Builder(the tools + IDE) for download. Can you please provide the url.. I searched on M$ site but found only updates to Platform Builder for CE 5.0

I couldnt find the PB itself. Only updates (quarterly, monthly, yearly)

Please help...

Regards,

mOrph
[JASJAR, XDA Exec, MDA Pro Software Upgrading] buzz_lightyear:
here:

http://www.microsoft.com/windows/embedded/eval/default.mspx
[JASJAR, XDA Exec, MDA Pro Software Upgrading] KT:
Hi Buzz... The link above just keeps going round and round between the download page & a form that we have to fill out... The download actually never starts.. I tried it about 20-25 times... All the fields that were compulsory in the form were filled appropriately and i was logged in to my passport account. Still nothing happened... Is it possible to upload the trial version on FTP ( thats if it is legal?)

Regards,

mOrph
[JASJAR, XDA Exec, MDA Pro Software Upgrading] KT:
Buzz..Please check this url

Hi Buzz...

i am giving link to a url which i found out... It has multiple download files ( for ARM,MIPS...etc...) Is this the platform builder aswell??

For arm processors, the file is about 120 Mb... Please comfirm if this is of any use atall

http://www.microsoft.com/downloads/...0B0-8953-B4CC1ADBC8D8&displaylang=en#filelist

Regards,

mOrph
[JASJAR, XDA Exec, MDA Pro Software Upgrading] buzz_lightyear:
you have to register here:

https://login.passport.net/ppsecure/uisecure.srf?lc=1033&id=42814

that's the next page, after you click the download button.

buzz
[JASJAR, XDA Exec, MDA Pro Software Upgrading] magpie2000k:
Its alive.

I can confirm it works.

The mtty method descibed by buzz.

One noticable thing, My battery was very low when I tried first time ie 10%. I tried another three times having done the mtty method.

I then plugged my Exec into a mains adapter supplied with a Motorola razor.

when I reflashed again, AND THIS TIME IT WORKED, stangely enough the batter level when started up was 51%.

i CAN ONLY CONCLUDE THAT UNLESS THE BATTERY LEVEL IS ADEQUATE THIS DONT WORK.

STAY HAPPY

(I AM NOW!!!)
[JASJAR, XDA Exec, MDA Pro Software Upgrading] hdubli:
I tried to see the RUU.txt after upgrade in case of Morphosin's JASJAR.

END UpdateRadio !

08:54:58:156 [msg] : START BackCEMode !

08:54:58:156 [err] : BL Set BackCE Flag Error.

08:54:58:156 [msg] : START UnInitialization !

08:54:58:156 [msg] : END UnInitialization !

Buzz can throw more light on the 2nd line

Also in case of Exec, before the Start and End Uninitialisation, there is "StartFormatExtend" and StopFormatExtend"

This is not there in any of the ROMs Flashed to JASJAR.

Buzz can throw some light on this too
[JASJAR, XDA Exec, MDA Pro Software Upgrading] buzz_lightyear:
hmm...

lets hope, that morph didn't try to run DOC_Tool on it...

hook it up on KITL and post the log

buzz
[JASJAR, XDA Exec, MDA Pro Software Upgrading] kwmbrother:
help to resume from bootloader

hi please can u explain this for me

-Now connect woth USB cable and open mtty utility

-Select the "WESUSB... " port
[JASJAR, XDA Exec, MDA Pro Software Upgrading] isaiah.blacknall:
Hi im so lost when i use the NTTY Ver, 1.42 Only a box opens up and shows com port and a few other things that all i see.:confused::confused::confused: Plz My T-Mobile MDA is stuck in bootloader. thats as far as i got
[JASJAR, XDA Exec, MDA Pro Software Upgrading] rapboy23:
my jasjar dead

mtty nothing only com 1 and com 2 .bootloader nope power- backlight-reset nothing. always blank screen :( what must ı do?help me plsss
[JASJAR, XDA Exec, MDA Pro Software Upgrading] mahermp3:
make sure you turned of the active sync and if it stell so try to changE the usb if not may bE its about your DEsktop winDoWs may be not stablled and you need afresh one installed and try to take of the battry of your phone untill you repair the windows on your pc may be it came back again and it will be in God well
[JASJAR, XDA Exec, MDA Pro Software Upgrading] Heince:
hei guys, i have the same problem

anyone can help?

i try any posibilities but it still stuck.

help me please, i so confused
[JASJAR, XDA Exec, MDA Pro Software Upgrading] Cielistha:
can anyone help me????

I got the universal stuck in bootloader. the only things i have just a dopod logo.

i tried:using mtty utilitty then write set 14 0,for usb connection, it works,and I tried to upgrade my universal, at the screen wrtitten:100% success,then I do a hard reset, but I just got the same as before....

at the screen only dopod logo has apperared.

can anyone help me,please.....

may my mainboard got a trouble ???
[JASJAR, XDA Exec, MDA Pro Software Upgrading] samadkhi:
Universal Orignal Rom Working GOOD!!!!!

I upgrade my Universal with ROMs for HTC Universal, by Cotulla

this rom is one of the best i've ever use

in this rom there is no BootSplash to save memory

.........

so as i'am plaining to install my Universal in my car, i'll be needing

a bootsplash with my car brand logo .....

there for i need to have original rom .... but when i follow the

uninstallation procedure i've got error as by mistake i've upgrade

another rom with out uninstallation by bootsplash become's fussy...

then i charge 100% my universal

AND

I've followed the instructions in this forum .....

http://xdaforums.com/showthread.php?t=259003

Problem Resolved

Here what I have done...

First I followed the uninstallation instruction

USB>task 32

Level = FF

USB>info 2

DOC_ReadFAT1 fail: Start=15A0000,Len=200

HTCSCDL__001 œˆóHTCE

USB>task 32

Level = FF

USB>task 28 55aa

Wait..

DOC_ReadFAT1 fail: Start=15A0000,Len=200

Read data error in tag

DOCInfoTableinitHW+

Binary0 Size: 0x100000

FAT0 Size: 0x4000000

FAT1 Size: 0xA00000

FAT2 Size: 0x2C70000

All Size: 0x7770000

FAT0_ADDR=0x100000,FAT1_ADDR=0x4100000,FAT2_ADDR=0 x4B00000

then...

USB>set 14 0

USB>set 14 10

USB>set 14 9

USB>set 14 9

USB>set 14 9

USB>set 14 20

after this close MTTY

and update

ms_.nbf nk.nbf radio_.nbf

by using

MaUpgradeUt_noID.exe

it takes me about 30 minutes with full Battery
[JASJAR, XDA Exec, MDA Pro Software Upgrading] Yordan_Radev:
I need help

Hi guys.

I have very very big problem.

I tryed to upgrade my Qtek 9000 to WM6 cause it had some ****y version of WM6 and cause my Active sync does not detect it i tried some SD card version.And the resault was stuck on bootscreen.After that i read 10000 things in this forum and tryed some exe from my pc to fix the bootscreen issue and the phone turned off and now it is not turning on and does not even want to charge.Please help me bring my phone to life again cause it is my favourite one and i do not want to throu it away.

Thnak you a lot in advance

Cheers
[JASJAR, XDA Exec, MDA Pro Software Upgrading] -Jonny-:
Hi Yordan, I assume you've tried a soft and hard reset?

Otherwise, take yourself along to the Wiki and try the suggestions there

Instructions for those stuck on Boot Screen (But the PC recognizes the PDA)

Instructions for those stuck on Boot Screen and the PDA is not Recognised

Please let us know if you are still having problems.
[JASJAR, XDA Exec, MDA Pro Software Upgrading] Yordan_Radev:
re i need help

Yes man i think i hard reset it after it turned off.........is it dead or there is way to turn it on.I read all about it but when i was stuck on the screen showing USB it says that everything is ok but no version of WM was updating.They all failed and it continued to stay on bootscreen so i tryed this "tool" to take it out of boot loader mode and i turned off and never tunr on.So this is why i am asking what to do,cause it is very hard to find Universal in Bulgaria,and it my favourite one........other way i will buy the new Touch Pro 2 and put the Universal on my wall of shame :)))))

Cheers

Thank you again
[JASJAR, XDA Exec, MDA Pro Software Upgrading] tusipali:
HTC Universal blank screen, no charging lit

Dear Colleges!

I have the problem with my HTC Universal.

After not finished ROM upgrade, my Universal not booting up.

I have the blank screen and when i try to connect to my pc with USB connection, the PC don't recognize the Unuversal. With USB connection tha charging led not light. When i try to reset universal, the charging led blink for a moment with red light and switch off.

Im measure the voltage of accumulator and out from the phone is 3.65V.

Can help me somebody?

I dont't have more tips to wakeup my pda.

Regards, Pal
[JASJAR, XDA Exec, MDA Pro Software Upgrading] orb3000:
Welcome to the forum

Have you read the Wiki here?

http://wiki.xda-developers.com/index.php?pagename=Uni_Stuck_Bootloader_Serial

Good luck,
[JASJAR, XDA Exec, MDA Pro Software Upgrading] tusipali:
Orbs!

Thanks for tip, but on my universal display i don't see anithing, don't going to bootloader mode sorry.

The MTTY don't connect to USB port, don't see my phone.

Any more tips?

Thanks!
[JASJAR, XDA Exec, MDA Pro Software Upgrading] -Jonny-:
Did you flash on charged battery (ie, is it still charged now).

Have you tried to go into bootloader?
[JASJAR, XDA Exec, MDA Pro Software Upgrading] tomal:
If it doesn't go to BL then I'm pretty sure that your key combination is not right. Do it as follow -

1st - press light button and hold it

2nd - press power button and hold it (now you'll see kilt info)

3rd - press reset button and hold for a second

4th - release the reset button (now you'll see serial on top)

5th - release light and power button

regards
[JASJAR, XDA Exec, MDA Pro Software Upgrading] Leviata:
Hi to all!,

Firstly this is my first post on the forum so I want to send a big kiss to everybody!

Now say that I have the same problem.

I used "task 28 55aa", it worked and my DOC was formated so I need to install a new ROM now but I can't.

I tryed with the O2 ship rom and Orange M5000 ship rom and nothing appears to happen. Program returns "Connection Problem, etc, etc" but update never begins.

My device is a Qtek 9000 (my father doesn't use it), so wich ROM i need to install to recover the device?.

Thank you very much to all,

A big kiss,

Mary
[JASJAR, XDA Exec, MDA Pro Software Upgrading] orb3000:
Welcome to the forum

Please have a look into the Wiki

http://wiki.xda-developers.com/index.php?pagename=HTC_Universal

Regarding what ROM to flash I can recommend Tomal 8.5 or 8.9ROm´s

Good luck,
[JASJAR, XDA Exec, MDA Pro Software Upgrading] Leviata:
Hi,

I have read the entire WIKI trying to recover my device but I can't. I tryed with Exit_Bootloader, mtty in bootloader with USB (tryed commands like 14 0, 16 0, etc).

As i said, task 28 55aa worked for me but now i need to flash a ROM to make my device usable.

As i know, I can't install a Tomal WM6.1 o WM6.5 because my device is locked. In fact, I broke my device trying to flash Tormal 8.9 directly from WM5.0.

When I try to flash a ROM it returns:

"Error 201: Get Device Data Error"

"Can not get device data."

"Please make sure device are connect to device and execute this update utility again"

So I'm stuck on BootLoader v1.00 screen with no ROM,no ExtRom and no Radio on my Uni...

Any idea?
[JASJAR, XDA Exec, MDA Pro Software Upgrading] orb3000:
I presume you already unlock your device and made MTTY and/or Doc format right?
[JASJAR, XDA Exec, MDA Pro Software Upgrading] Leviata:
Duplicated
[JASJAR, XDA Exec, MDA Pro Software Upgrading] orb3000:
Hola

Claro me parece bien en español!

Pues de todo lo que reportas, veo lo siguiente:

1. Me parece muy extraño que en la imagen del rom update no te aparezca una imagen de la Universal, al contrario te sale la imagen de otro tipo de device, podría ser que no tengas el rom adecuado?. A mi siempre me aparece la imagen del Universal cuando cambio de rom.

2. Ahi en la Wiki se habla de un método para hacer unlock, tal vez sea bueno que lo hagas

3. Tambien se habla de un método MTTY el cual a mi me ha salvado varias veces cuando me atoro

4. También hace el Doc format que viene en la wiki ayuda, ya que en algunos rom es completamente necesario hacerlo antes de poder hacer upgrade.

5. Trata con el rom de Tomal 8.5, en el no es necesario realizar el Doc format

Espero ayuden mis comentarios, si no seguramente alguien más te podra dar más ayuda.

Besos,

--------------------------------------------------

Hello

From what you report, I see the following:

1. It seems to me very strange that in the image of the ROM update does not appear an image of the Universal, on the contrary leaves the image of another type of device, could be that you do not have the suitable ROM. always it appears to me the image of the Universal when change of ROM.

2. in the Wiki it is spoken of a method to do unlock, is good to do it

3. Also it is spoken of a method MTTY which has saved me several times when I had problems

4. Also you can do the Doc format that comes in wiki, since in some ROM it is completely necessary to do it before being able to do upgrade.

5. try to flash the ROM of Tomal 8,5, in it is not necessary to realise the Doc format

Hope this helps, if not surely somebody else can give more aid more

. Kisses,
[JASJAR, XDA Exec, MDA Pro Software Upgrading] Leviata:
Thank u very much for asnwer me but I tryed all and nothing seems to work.

I assume my Universal is bricked. I will try to send it to HTC Tech Service, perhaps they can solve the problem for a cheap price (I hope).

Kisses,

Mary
[JASJAR, XDA Exec, MDA Pro Software Upgrading] orb3000:
Try to wait a few days, perhaps another member can help you before taking it to HTC tech serv.

Good luck Mary,
[JASJAR, XDA Exec, MDA Pro Software Upgrading] Leviata:
This forum (HTC Universal) seems to be desert of people because this device is too old, so I don't think that somebody will come here to help me. Anyway, I'll wait a few days more!.

Thank you very much for your help dear.

Un beso guapo!,

Mary
[JASJAR, XDA Exec, MDA Pro Software Upgrading] orb3000:
There are plenty of active users!

you´ll see! :)

Besos,
[JASJAR, XDA Exec, MDA Pro Software Upgrading] Leviata:
Ok Orb!!, if u say it then I believe you!.

Thanks for your support my friend!
[JASJAR, XDA Exec, MDA Pro Software Upgrading] Yordan_Radev:
Wait wait

I have the same problem.After stucking on boot loader it turned off and now does not turn on.no mutty is helping..no nothing.....the phones does not want to charge even.....this is the real problem if we are able to turn it to some mode like bootloader or something we can fix it but when everything is offf what to do?????

Cheers
[JASJAR, XDA Exec, MDA Pro Software Upgrading] da1deycallzean:
Im stuck my phone is frozen

I attempted to upgrade my exec it failed and now im stuck with the serial/usb screen. i have been told to use the uni exitbootloader download. when i try it my pc doesn't recognize the device. i have un checked the usb connection in my antivsync. i only had my phone for 2 days now i hear a lot of ways to get it back and running but im stuck.
[JASJAR, XDA Exec, MDA Pro Software Upgrading] -Jonny-:
If your pc is complaining 'device unecogised', then have you tried rebooting your PC? This usually works for me.
[JASJAR, XDA Exec, MDA Pro Software Upgrading] da1deycallzean:
I restarted my cpu still getting the same message my device has malfunctioned and pc cant recognize it. i need a step by step for dummies solution im not tech savy but have a general idea. what does device look like once its in bootloader mode? how do i even get it to that mode without my pc recognizing my device. Any help wld b a positive step.

thanks in advance
[JASJAR, XDA Exec, MDA Pro Software Upgrading] da1deycallzean:
Rebooting my pc didnt work either. im very frustrated been searching for sum time now for a clear answer. i dwnloaded the mitty thingy but dnt get the option to select usb. i seen somewhere where u have to go into task manager and stop sum programs to get the usb option i tried to stop them and it wld not let me. Is my problem the fact my pc is running on vista? :confused:
[JASJAR, XDA Exec, MDA Pro Software Upgrading] tomal:
vista is not suggested for a newbie user!

try an xp computer
[JASJAR, XDA Exec, MDA Pro Software Upgrading] da1deycallzean:
so there is no way i can use vista to get my phone back online? i read the wiki an it says i can flash it running vista will that get it restarted?
[JASJAR, XDA Exec, MDA Pro Software Upgrading] da1deycallzean:
how do i get my phone out of smartphone mode and into bootloader mode on a vista? i believe thts where my issues lies????

any ideas are appreciated
[JASJAR, XDA Exec, MDA Pro Software Upgrading] -Jonny-:
step 13 in wiki here