yashsingh1/xdaforums huggingface dataset:
[JASJAR, XDA Exec, MDA Pro General] lie_ui:
I signed up for the T-Mobile USA internet (GPRS) few days ago.

I could establish the connection using my Universal.

I could browse most web sites, and could download emails from my company exchange server and Hotmail.

Only one strange thing, i could never download emails from Gmail. It will go to the login process, and when it reaches the Sending and Receiving... it will go forever.

I also noticed that I could not browse any google.com web sites including www.google.com, mail.google.com, news.google.com etc..

I tried to get T-Mboile technical support help but it has been useless and helpless. Somebody told me that it might be something to do with the MTU size that the T-Mobile network can pass along today.

If I swicth over the connection to Wifi or dial up via GSM, I can reach everything including Gmail and Google web sites just fine, from the same device (Universal).

Any one, that uses T-Mobile USA GPRS as well, can you please help?

Thanks.
[JASJAR, XDA Exec, MDA Pro General] alfredtv:
hey I have t-mobile usa also but with the PDA2K (BlueAngel) when I was running WM5.0 and now back to 2003se I had no problems connecting to google.com/pda but I do know that their is a registry hack to make it go to the default google.com but I wouldn't advise it, becuase it interfeirs with other web sites.

Also T-Mobile has 2 data plans WAP and Total Internet the wap is limited to wap sites and such but the other is open to all sites, check your settings to make sure you are connecting to GPRS and not WAP.....

The difference is like 20 or 30 a month though

WAP 19.99 or 9.99

GPRS 29.99 and up for MyMail or VPN MyMail
[JASJAR, XDA Exec, MDA Pro General] lie_ui:
I have the full GPRS (the new name: Total Internet for $30). Now its bundled with the hotspot and they are not longer offering the $20 for GPRS only.

Can you tell me what access point you set in your device? Mine is set to wap.voicestream.com and use no proxy. i noticed some ppl posted before that they proxy instead.

Thanks.
[JASJAR, XDA Exec, MDA Pro General] alfredtv:
your connection is incorrect if you notice it is set to wap. even though you have the total internet that is only connecting you to the wap

your access point should be

internet2.voicestream.com or

internet3.voicestream.com

I used 3 on WM5 and it was fine I also use 3 on wm2003se
[JASJAR, XDA Exec, MDA Pro General] lie_ui:
negative. I could connect to internet2.voicestream.com but not internet3.voicestream.com

internet2.voicestream.com gives me exactly same result.

I can connect to any websites but not google.com with both wap.voicestream.com as well as internet2.voicestream.com

very strange. anybody in Texas particularly has same issue?
[JASJAR, XDA Exec, MDA Pro General] ssn04:
I'm out of Massachusetts, but was in Dallas a few days ago and had no problem connecting to Google. I use internet2.voicestream.com
[JASJAR, XDA Exec, MDA Pro General] galt:
This issue has been driving me nuts for 6 months. I've been trying to nail down the problem, I'm wondering if it's a regional setting with T-mobile's servers or incorrect account set ups. Some people with other Universals and Wizards in other area's claim they do not have this problem.

Here's a general thread on Ho-fo that's been getting some hits, when I posted about it here on XDA forums there wasn't much response.

http://www.howardforums.com/showthread.php?t=605044

I actually have a couple friends how work for T-mob that thought the problem was with my JasJar until they got ahold of the MDA and discovered the exact same problem.

I've emailed google, just got a response saying they would forward the concern to their tech's. Please share any info or response you get so we can try to get this resolved!!
[JASJAR, XDA Exec, MDA Pro General] tomsyota:
I've actually had the same problem and I'm on Cincinnati Bell (which is also Cingular & AT&T). I used to be able to connect with no problem on my PDA2k but with the Universal I can't connect. Actually, I've been able to hit the www.google.com/pda site and type in a search but then it just sits & spins forever.
[JASJAR, XDA Exec, MDA Pro General] ghostrida:
I have the same problem with my MDA from T-mobile. It only happens sometimes. It always connect to google and m.gmail when using wi-fi, but is very hit or miss when connected over GPRS.

Thats the least of my problems however, as I am constantly getting dropped from the GPRS data network even with full coverage, and I'm in the NYC area. I have alerted T-mobile to both problems and am considering turning in my device since i still have a week to do so not because of the device but because of the connection issues with the network.

This has been a bit of a nightmare when it comes to email, because I came from using a blackberry where all my accounts were instantly pushed, to this now when sometime i get email, sometimes not, my Gmail doesnt work properly, and it can take a half an hour for the email to finally reach me.
[JASJAR, XDA Exec, MDA Pro General] leek:
No problems here

I have no problems connecting to Google.com from my Blue Angel, or from my friend's Wizard. I'm still waiting for my Universal.

I don't have Total Internet Plan, though. I just have the T-Zones hack: In Settings/Connections/Connections, go to "Edit my proxy server" and select "Advanced". HTTP server should be set to 216.155.165.50:8080. Any other HTTP settings should be cleared.

I've noticed in the past two days, however, that Google seems to have changed what it considers a "mobile device", based on the client's User-Agent string. It goes to www.google.com/xhtml if it detects a mobile device. Previously it went to www.google.com/pda , but for a smaller number of devices. Google's "mobile" page has fewer links on it, and is not as useful as the main page.

I use NetFront 3.2, which allows me to change the User-Agent string to make it look like a desktop browser. Today I changed it to:

Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; en) Opera 8.51

I also changed the language/platform to en/x86.

This seems to make Google go back to the normal page.

But no connectivity problems are happening with GPRS. I can search Google, browse results, search newsgroups, search News, etc.

There was an T-mobile outage reported in California last week (search HowardForums). Perhaps this is related (routing issues?).

PS: It seems to depend on the User-Agent, whether www.google.com/pda or www.google.com/xhtml is used. If I run Pocket Internet Explorer, it still goes to /pda (searches work fine). If I run NetFront with factory settings, it goes to /xhtml. If I run Opera, or change Netfront as above, then it goes to the Google main page. In no cases does it have problems connecting. Response is a little faster on the main page, though, which would seem to indicate that Google Mobile does something which is slower.

[rant]

Google saying that they "don't support T-Mobile devices with Google Mobile" is like saying "best viewed with xxx browser". The phone provider should have no effect on the usability. Nor should Google have to go out of their way to provide a different experience for Mobile users, or to second-guess their needs based on a User-Agent string -- anyone with any browser should be able to use Google, and nothing special should be done for mobile.

I say disable Google Mobile, by changing the User-Agent.

[/rant]
[JASJAR, XDA Exec, MDA Pro General] Kenny Pollock:
I have a T-Mobile MDA with the Total Internet plan and Google works fine for me.
[JASJAR, XDA Exec, MDA Pro General] galt:
Thanks for feedback folks. This isn't a new issue, I've had this problem for 6 months. I currently have my user agent set to IE 5.5/NT so that I can access my bank web page, I've tried several combinations of user-agent settings with no luck, can you explain the exact changes I'd need to make to try your current setting?

Also, I'm hoping that when Netfront releases a WM5 compatible version I can run through a proxy server (which I've also heard solves the problem).
[JASJAR, XDA Exec, MDA Pro General] leek:
This is with Blue Angel (SX66), WM2003, T-Mobile T-Zones proxy, NetFront 3.2, so your mileage may vary. I will be getting an O2 Exec any day now.

Tools/Browser Setting/Misc/User Agent/Edit

Title: (anything you want to call it)

User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; en) Opera 8.51

appName: (blank)

appVersion: (blank)

appCodeName: (blank)

language/platform: en / x86

Tools/Browser Setting/Network/Proxy (T-Zones only, not Total Internet)

Use Proxy: (checked)

Proxy (host:port) 216.155.165.50:8080

Note that NetFront 3.3 is coming out soon. I'm sure it will support WM5.0, but right now Access says "(* Its verification is not completed.)"

Have you tried Opera? It works with T-Zones proxy, at least in WM2003, if you set the proxy in the GPRS Connection Settings.

It might be worth trying the T-Zones hack. Go to My T-Mobile, log in, and then go to this T-Zones page (if that does not work, go to "Plan&Services, Learn About Services, Communication, T-Zones"). Add T-Zones (aka T-MobileWeb) to your plan. Then you should be able to use the proxy as described above. You can remove it later if you don't want to pay the $6/month extra. Some people have even reported being able to add it and remove it immediately, but keep the services.
[JASJAR, XDA Exec, MDA Pro General] lie_ui:
I tested to connect to the internet via T-Mobile GPRS with my universal as a USB modem hooked up to my laptop.

And it gives a totally different behaviour compared when used directly from the Universal (with pocket IE and Mail application).

Besides a decent speed, I could browse to google, perform search etc, everything seems to work perfectly (from my laptop, Universal as a USB modem). When I browse the same thing again from the Universal, same problem occured again, never get any search result back from google, and GMail will stuck in the step "Sending and Receiving..." which will go forever until it times out.

I also tested with my Wallaby the same thing to make sure its not the device problem, and it turned out the same problem exists also.

I really could not pin point where the problem is. Please help to think, folks. Its not the device problem? Is it T-Mobile GPRS network problem? Or what?
[JASJAR, XDA Exec, MDA Pro General] leek:
Are there packet sniffers for PPC? Something like tcpdump, traceroute, ping? That would be my next step. See where it's hung up.
[JASJAR, XDA Exec, MDA Pro General] galt:
There are some PPC tools for that stuff, I played with an app called TCPTune (I think) but couldn't accomplish anything, I'm totally ignorant of the network stuff.
[JASJAR, XDA Exec, MDA Pro General] galt:
Re: No problems here

Holly crap I made this change (still with full Tmob internet plan) and a few registry edits based on your Netfront settings (probably butchered my registry) and manually forced a connection via my WAP settings and THEN LOADED GOOGLE OVER GPRS!! FULL HTML GOOGLE, NEWS GMAIL, IMAGES, ON MY JASJAR VIA GPRS OMG!! I'm really feeling very strong emotional feelings of like towards you right now Leek! :lol:

I'm having some trouble with google local not returning results (starts to load a page with a text box and then stops), not sure why but I suspect it's a problem with my hacked up user agent registry settings.

So, here's my question - I really don't mind paying the full $20 for regular GPRS (and wouldn't want to worry about full access via the $4.99 tzones going away), how do I either make this work using my regular GPRS settings (so I don't have to use an alternate connection) or how do I get the WAP settings to work as my primary settings for all programs? I was able to update my feeds and load images over this WAP settings just fine, but when I tried to check my email or load Agile messenger it tried to load my regular GPRS settings.
[JASJAR, XDA Exec, MDA Pro General] galt:
In order to figure out exactly which change made this work I went back and reset my PPC to a backup from last night. The only registry edits I have now are my old ones that made PIE show the version as "MSIE 5.5" & the platform as "Windows NT 5.0". Other than the changes below, I'm using the T-mobile CAB settings from i-mate.

I went into settings > connections > and below My Work Network I went to Manage existing settings and then clicked on the Proxy Settings Tab. The two check boxes were already checked but the proxy server was blank so I entered the 216.155.165.50 and then click on advanced. and it then showed that server under Type HTTP but the port was 80 not 8080, I then clicked on the HTTP server and edited the port to 8080 and then hit ok. I left all the other servers that were listed as is.

From the main Connections > Settings screen I then clicked on manage existing connections, it brought up the T-mobile WAP connection and then I click-held on that and selected connect. I then loaded PIE, navigated to Google and grinned as it loaded everything.

Under this connection type most other web pages I've been trying work fine, although some (like howard forums and search.yahoo.com) don't work. *edit hofo might be down right now*

The problem I was having initally with Google local (via web, haven't tried the local java app) is resolved and it now loads fine, as I suspected it must have been my hacked up user agent registry settings. I'm now also able to check and send POP email with this WAP connection, Agile Messenger connects to the servers.

Big thanks to leek for posting this fix here, now how can I make this my default connection and should I try to downsize my account to just the $5 tzones account?
[JASJAR, XDA Exec, MDA Pro General] galt:
found how to make it the default connection method (connections > settings > advanced > select networks > and then set the top drop down to "my work network".

Leek, buddy, I owe you a case of beer... This had been driving me nuts for 6 months, you solved it!!!
[JASJAR, XDA Exec, MDA Pro General] lie_ui:
hi galt and leek,

I'm so excited to read that you guys succesfully solved this.

i could not try it out anymore, I changed my T-Mobile plan yesterday, I removed my total internet plan as I don't want to pay $30 per month without even able to access my primary email account: Gmail and google around.

SO, can you give summary again how to make this works?

I assume no extra application to install beside all standard application built in WM5.

Pls clarify:

1. Get T-MobileWeb /t-zones plan ($5.99)

2. set the proxy setting for HTTP with the port 8080 and left others empty (including the SOCKS, WAP)

3. Use the APN: wap.voicestream.com

Do I miss anything? Any reqistry setting I have to make?

That's it? And you can have full access to the internet? Can you clarify if Gmail is working via POP3?

I tried the proxy setting when I still had my total Internet plan but it did not work out. :`(
[JASJAR, XDA Exec, MDA Pro General] galt:
I think I need to work on this some more, I'm not able to use the WAP connection for email or Agile today....

Lie_ui, I'l get back to you on your questions tonight.
[JASJAR, XDA Exec, MDA Pro General] leek:
Sorry I'm back so late (been real busy). Glad I helped. Finally got my Exec.

Are you using Pocket Internet Explorer by chance? There seems to be a problem with WM5 PIE and GPRS, which no-one seems to have the answers to. See here and here.

Yesterday PIE stopped working on me. It just sits there trying to connect to sites. I didn't move anything to SD. And I know I'm getting a GPRS connection just fine, because I can connect to my Linux box at home with PocketTTY. (This is with the T-Zones plan -- I use port 110 instead of 22 for ssh, since T-Zones blocks everything except ports 80, 110, 143, and 443.)

Yes, you need to set your access point to wap.voicestream.com for the T-Zones plan, internet2.voicestream.com or internet3.voicestream.com for the regular plan. Here's a good page with a summary of internet plans and settings. You might try 216.155.175.188:8080 as proxy for the regular internet plan.

Try NetFront or Opera instead of PIE when trying to figure out T-Mobile connectivity issues. In NetFront, be sure to set the proxy in the browser settings -- it doesn't pick up the default settings.

We don't need PIE's problems confounding T-Mobile connectivity issues.
[JASJAR, XDA Exec, MDA Pro General] lie_ui:
Thanks for your posting, Leek.

I gave up on this thing and cancelled my t-mobile internet plan a while ago.

The total internet plan does not even give me access to gmail, and the t-mobileweb (the WAP plan), I could not go anywhere although I have set up the proxy as described.

So now I only use Wifi and whenever I'm away from wifi, I have to use dial up via GSM. Both via Wifi and GSM dial up, no problem at all.

Yes, I use PIE all the times. Does not sound good ha?

So, tell us, does it really work, i mean with only the t-mobileweb (WAP) plan, you can get anything from the internet? At least access to the www and the POP3 emails like gmail? (without relying on something in between such as the t-mob MyEmail...)
[JASJAR, XDA Exec, MDA Pro General] leek:
Sorry it didn't work out for you.

I never use WiFi, since I'm too far from any hotspots 95% of the time. I don't use GSM dialup because it costs too many minutes (I'm on the 300 anytime minutes plan, $30/month).

It works for many things.

Yes, it really works, for me at least. Don't know about gmail, since I've only used it once, and that was done totally over the web.

I can browse the web with the proxy settings above, and even go to secure sites, like my bank. I can read and post here too (I'm not using my phone for this posting, though.)

I use PocketTTY to log into my Linux PC at home, and I use port 110 (normally reserved for POP3), since it's one of the open ports (80, 110, 143, 443). That's where I read email -- I don't get mail delivered to my phone, but log into home to read it.

I've thought about setting up a email client to poll my server every 5 minutes or so and check for email, but I haven't had the time to do it. To use most mobile email clients would require using port 110 (POP3) or 143 (IMAP), and I'd have to set up my own POP3/IMAP server.

With ssh tunnelling and port forwarding, which PocketTTY 2.0 is supposed to improve when it comes out next week, and with another machine connected to the internet, you can have transparent access to all ports through T-Zones/MobileWeb ($6/month + voice plan).

You can also get almost the same effect (non-transparently) if you run your own socks server on another machine connected to the internet, and set your phone to point to it. I have not actually tried this one with T-Mobile, though. There are free open proxies out there (search Google if you can :) ), but they come and go, and I wouldn't rely on them unless your phone is your only internet connection.

You can use any tcp protocol with T-Zones/MobileWeb, as long as it goes to ports 80, 110, 143, 443.

I don't know about this Google issue with T-Mobile, because I have never experienced it in the 8 months or so for which I have been using T-Mobile for internet on a daily basis. I think it might be a routing or packet issue which is not encountered when you use T-Mobile's proxies, since then everything with Google is handled on the proxy server side, and not in your phone's local area network.
[JASJAR, XDA Exec, MDA Pro General] bryang123:
workaround

I just go to directory.google.com and then use the link on that page to get to the full versions of google, google news etc... Simple, but it works. I am on T-Mobile also.
[JASJAR, XDA Exec, MDA Pro General] wagz:
I don't know if this is still an issue for anyone, but I use the T-Mobile total internet package for 30 bucks a month with the internet2.voicestream.com apn.

I live in Dallas and could not get to any of the google sites through PIE on my qtek 9100.

as an interim workaround, I set the proxy for the gprs connection to

getmorespeed.voicestream.com port 8080 and all seems to be well with the google sites now. The web browses even faster to boot. It even gives me full google pages without any registry hacks.
[JASJAR, XDA Exec, MDA Pro General] galt:
I hate to be dense, but can you walk me through setting this up? I'm not having any luck...
[JASJAR, XDA Exec, MDA Pro General] wagz:
Well, I can give you the instructions from scratch for my 9100 and T-mobile total internet

1.	“Start” “settings” “ Connections” “connections” “advanced” “Select Networks”

2.	under the “Programs that automatically connect to the Internet blah…”, click “New”

3.	Name it “proxy access” or whatever you want

4.	under “modem” tab, setup the internet2.voicestream.com APN setup that you've done before to connect to t-mobile internet. IF you haven't done this before, let me know.

5.	under “proxy settings” check the “this network connects to the internet” and also check “This network uses a proxy server”

6.	in the proxy server box, fill in getmorespeed.voicestream.com

7.	click “advanced” under the proxy server box

8.	change http port to 8080 instead of 80

9.	click ok in all boxes to save the new connection you just created.

10.	“Start” “settings” “ Connections” “connections” “advanced” “Select Networks”

11.	under the “Programs that automatically connect to the Internet blah…” select your new connection and hit ok.

If you did everything correctly, when you connect to the internet with PIE, all the google sites should work now. If you did anything incorrectly, you only created a new connection without destroying your old ones, so just select your old connection again.

I wrote this in about 3 minutes, so if I missed something or anything is unclear, let me know.
[JASJAR, XDA Exec, MDA Pro General] wagz:
Also,

I just downloaded the new netfront.

another option is to forget everything I just posted and install netfront. then in the Browser settings, set the proxy to be getmorespeed.voicestream.com port 8080

by doing this you can use just 1 connection for all your browsing, mail, and IM needs.

The instructions I gave before will get google working, but the proxy settings seems to take for email and all other internet apps so you lose pocket outlook functionality.

by using netfront's proxy setting on getmorespeed.voicestream.com, you only effect netfront and therefore email and everything else works as usual.

So the optimal setup seems to be,

1. just setup the internet2.voicestream.com APN as usual and nothing else, no proxies nothing. This gives you your usual free reign to the internet through the total internet package

2. install netfront browser

3. set netfront's proxy server to getmorespeed.voicestream.com port 8080

google and everything else works from then on and you are back to using just one internet conenction rather than switching around.
[JASJAR, XDA Exec, MDA Pro General] galt:
I just ran into the problem with my email and IM program.. bummer, this did work though, but I already had an alternate WAP connection that worked but I had to manually initiate it and kill it due to the same problem. I had tried the beta version of Netfront for WM5 and found it lacking, has it been updated?

*Edit - trying latest NF beta....
[JASJAR, XDA Exec, MDA Pro General] lie_ui:
I tried this configuration (getmorespeed.voicestream.com as the proxy) with the WAP apn (wap.voicestream.com) and it works. It gets you to the www with the T-Mobile WAP plan ($6 a month).

With this plan, I can do browsing, and sync Outlook.

GMail does not work through POP3 though, same thing with MSN Hotmail.

But both email services are accessible through the web (HTTP) interface as well.

One thing that I found really disturbing, with the proxy setting applied, whenever I use Wifi, it will not work until I take off the proxy settings.

Netfront, it is not a free software right? I have not tried it out yet.