yashsingh1/xdaforums huggingface dataset:
[Sony Xperia Z Ultra] fissure:
Hi, I am just posting this out of frustration and to share my experience with Sony. I bought a non-contract, sony Xperia Ultra Z outright from the Sony store in the middle of October and a month and a half later the touchscreen became completely unresponsive. I could see that I was still receiving text messages however, so I assume the other functionality of the phone was still working. I called into Sony and over several hours of troubleshooting and repairing via PC Companion it was determined I had to send in the phone for repair, which I was quite reluctant to do but had no other choice. I sent it in and had the case escalated to a supervisor level and was ensured that the case would be expedited with the repair facility... three weeks later and still nothing but the runaround with Sony representatives and supervisors. Furthermore, it took numerous calls to Sony to convince them to send me a loaner phone while my Xperia Z was being repaired. Once the loaner was received, it would not even connect to the internet and consequently, I'm sending it back to Sony. Though the supervisors are polite and empathetic, they have promised numerous times to call me back with an update on the status of my repair (RMA), but don't. I'm frustrated firstly, because the phone stopped working so quickly after I purchased it. Mostly though, I'm disappointed with the way Sony has handled the situation. Its been disorganized on Sony's part. Now, i'm still stuck without a phone and no status on the repair for my phone... I doubt I will buy a Sony product ever again. I even doubt I'll see my phone again, it's absolutely ridiculous, especially given that there was zero water or physical damage to the unit. It boggles my mind why it's taking so long as I have been told the repair center is 'looking at it' for two weeks now. I've read about Sony's evaluation process online somewhere, and in my judgement it should have been completed already and a decision rendered. Ridiculous.
[Sony Xperia Z Ultra] warfareonly:
You're living in USA?
[Sony Xperia Z Ultra] martin132014:
Why not sell it and get an ap set instead.... Ori set possess a problem... Mostly.....
[Sony Xperia Z Ultra] warfareonly:
I've been meaning to ask you, what is an ap set?
[Sony Xperia Z Ultra] martin132014:
Well i don't know if it exists in your country but in mine, we have separate ori set that's from manufacturer like sony, htc etc and ap set that's an original part but some of the main part is built from other factory so its cheaper than original....and also the warranty also not covered by manufacturer because they are not build by them.....maybe my explanation may a bit wrong but you can Google it....:)
[Sony Xperia Z Ultra] warfareonly:
Okay, I think I understand. We don't have that in our country. At least, I've never seen an ap handset being sold in the numerous shops I've visited.
[Sony Xperia Z Ultra] martin132014:
Hm...maybe, but im glad that i have this ap set rather than ori....i buy ori but always cause problem....ap set never have it.....
[Sony Xperia Z Ultra] fissure:
Canada
[Sony Xperia Z Ultra] fissure:
Still no progress with Sony. They tell me that the repair centre is still "looking at it". Which is clearly b.s., it doesn't take two weeks to evaluate it and render a decision on their next step. Who even knows if anyone has truly even looked at it yet!

I am wondering, does anyone know what obligations Sony has in regards to the manufacturer's warranty? Things such as max. time for repair? Loaner phones and the type of loaner phone provided? Just looking for information to help me get them to expedite either a) replacing the phone or b) sending me a loaner that is a XZU, or c) fixing mine and sending it back asap
[Sony Xperia Z Ultra] Reb0rn:
Depends on your country i belive. We have laws that enforces their customer support. But thats Sweden. Don't know how that works in other countries.
[Sony Xperia Z Ultra] warfareonly:
I think everyone should move to Europe :silly:
[Sony Xperia Z Ultra] techpal:
Sorry for hijacking thread:)

I am having dead or stuck pixel whatever it is called in the middle of the screen. Its greenish in color and clearly visible on Sony startup screen on the black background. So wanted to know whether Sony will entertain it and change the handset?
[Sony Xperia Z Ultra] warfareonly:
Yep, they will.
[Sony Xperia Z Ultra] techpal:
Thanks. I read somewhere that there need to be minimum 2 dead pixels to get the phone replaced so was asking as service center is about 10kms from my home.

On my previous xperia z there were 8 dead pixels :) so they replaced without asking any questions.
[Sony Xperia Z Ultra] warfareonly:
Just make a scene if they start to refuse.
[Sony Xperia Z Ultra] techpal:
Hahaha.... hope dont get need to. Well its not visible in daily usage as I keep low brightness ,its just visible in start up screen so doesnt affect the usage.

So if I ignore this one pixel is there chance that this dead pixel will result in more dead pixels? As you cant be sure replacement device will have more dead pixels.
[Sony Xperia Z Ultra] warfareonly:
No, they don't multiply :p

If the replacement device has one, then refuse to accept the replacement. They'll have to get you another one.
[Sony Xperia Z Ultra] techpal:
Got new replacement same day but screen on this is yellowish compared to my previous zu which was pure white.I didnt went to pick the phone so didint check on the spot.

Now I am regretting replacing the phone. Would have lived wwith that one dead pixel instead of this yellowish screen. Any way to convince service centre people for yellowish screen?
[Sony Xperia Z Ultra] warfareonly:
Ask them to compare the display on your device to another display. Most probably they will have the old phone lying around - ask them to compare with that one if possible or another one. Insist on checking, they will try to say that the display is like that only and nothing's wrong with it!
[Sony Xperia Z Ultra] techpal:
Went to service center they didnt have any device to compare and said it looks fine to them. They were not ready to replace so what are the options left as this yellowish screen is really frustrating me after using pure white display earlier.
[Sony Xperia Z Ultra] fissure:
Update: I got a replacement phone today. So it took from Dec10 when the repair centre received my phone until today to get a replacement phone back. That's 37 days. I must have called at least a dozen times, with a phonecall on Monday of this week lasting 47 minutes, where I just wouldn't give up with the supervisor I was talking to, and I really think that conversation helped me get a replacement instead of a repaired phone.

They had told me that the repair centre was waiting for a part about a week and a half ago, but on Monday I basically told the supe that the time that had passed was ridiculous, that they had my phone almost as long as I had my phone, and I kept pressing him to tell me at what point in time does it become too long for them to have my phone? He of course could not answer this question, stressing that they are trying and awaiting a part. I then asked him to let me know what part it was, and he said he could email the repair centre and find out, then, and this is the important part for anyone in a similar situation to mine, I told him to note my frustrations on the email, letting the repair centre know they've now had my phone since dec 10 and how absurd the situation was and request they replace the phone at this point. The supervisor agreed to put it in, and I believe he must have. So given the amount of time that had passed and that I requested for a replacement must've pushed them into doing it. When I originally called Sony early on in Dec I told them to just replace it, and I was told it was the repair centres decision. They rejected that as they believed they could repair it initially, but it seems they will change their mind given the right circumstances.

All in all, the customer service is horrendous, even though they are polite on the phone. They end up telling you lies and giving the run around. They had told me at one point they called me but were getting a busy signal, however I have call waiting which makes that impossible! It's unfortuntae for us as customers that Sony doesn't give authority to the CS reps to replace phones (or so I was led to believe).

Anyways, I'm happy I got a brand new XZU and hope that it's smooth sailing from here on out!
[Sony Xperia Z Ultra] warfareonly:
Try another service centre. Kick up a fuss. Email them continuously until they agree to it. Isn't the Sony head office in Delhi?
[Sony Xperia Z Ultra] techpal:
Guess will try to use white balance apk from z1 ,If it doesnt improve will go to their head office in Delhi. Dont have another service centre here .
[Galaxy Note 3 Q&A, Help & Troubleshooting] Blancos4Lyf:
So yesterday I installed CM and it told me to insert my sim, Kept on having the problem so I went back to my old rom and the problem persisted. I ended up going back to CM and then back again to my old ROM and today I turned on my phone and the Problem? You guessed it still there. No sim card inserted. I tried reinstalling the Phones Original Firmware off of Sammobile and I still have the same problem.

I've tested the sim in another phone and it works perfectly!

How could a hardware problem come from a simple Rom Installation? I'm so confused and annoyed -.-.:confused:

Also when I turn on Wi-Fi My phone crashes and restarts, if that helps? And it will randomly reboot every few minutes.
[Galaxy Note 3 Q&A, Help & Troubleshooting] xclub_101:
Is your IMEI/SN still valid?
[Galaxy Note 3 Q&A, Help & Troubleshooting] Blancos4Lyf:
Apparently it's unblocked?
[Galaxy Note 3 Q&A, Help & Troubleshooting] radicalisto:
Grab the efs fix. You've messed the partition up during flashing is all. It's in the Dev section on here.

---------- Post added at 05:57 AM ---------- Previous post was at 05:52 AM ----------

http://xdaforums.com/showthread.php?p=47014662

There ya go.

"The simplest fix is often the first"
[Galaxy Note 3 Q&A, Help & Troubleshooting] Blancos4Lyf:
Oh my gosh... I f***ing love you! Thanks!
[Galaxy Note 3 Q&A, Help & Troubleshooting] radicalisto:
No problem, it's a common thing recently, happened to myself also. :) keep that fix dude it'll bail you out of a lot of issue you may encounter
[Sprint Samsung Galaxy Note II] justcallmejohan:
Running the 10.2 CM build and I lost GPS and Camera functionality coming from CM 10.1, so now I would like to use Team Dirt's 4.4.2 ROM but I'm not sure what steps to take to ensure working GPS, Camera, MMS, 4G, etc. or whether I can backup apps and re-install on Dirty Unicorns using helium without any issues. Any help appreciated!
[Sprint Samsung Galaxy Note II] altimuh:
I'm not sure what you did to lose camera and GPS. But when switching between CM and Touchwiz ROMs you have to do things a certain way.

Personally, when I have problems, I like to go back to stock and start from there.

I would recommend doing this:

Backup everything to your PC (both internal and external)

Delete the contents of the "0" folder on your internal card. If you use ES File Explorer, you'll need to enable root access, and then while in the app hit the menu button. The left menu will slide open and you'll see "Local".... underneath that you'll find the "0" folder. The problem is the way CM and Touchwiz mount the file system - they don't do it the same way. So when you do a factory reset in CWM, it doesn't clear out one of those folders. (I found this thread helpful - especially posts 2 & 4) I had major data problems on CM10 for 2-3 months, then I found this out.

After you do that go back to stock. Make sure you download the keep root file as well. Follow the directions on that page. (Tip - don't wipe cache after flashing those two files in recovery!!)

I forget, but you may need to install ROM Manager to get CWM recovery back on your phone.

To verify workjng GPS, lte....I highly recommend entering ##72786# in your dialer. The phone will grab the latest prl and update your profile. Just don't update the software (4.3 mk4 ota), I'd rather not get into the knox world.

Verify working gps. (I prefer "GPS Status")

Send and receive text messages (text yourself and whoever's in the same room - have that person text you back).

Then follow the developers instructions exactly for your desired ROM.
[Galaxy Note 3 Q&A, Help & Troubleshooting] gsmumbo:
I want to use Knox when I get my Note 3 tomorrow but I also want to root it. I know there are ways to root without tripping the counter but I'm wondering, in the case that it does get tripped, does it actually disable/remove Knox? I honestly don't care about the warranty but I do care about the feature being disabled.
[Galaxy Note 3 Q&A, Help & Troubleshooting] radicalisto:
knox won't work when you root and trip. It throws up a message.
[Galaxy Note 3 Q&A, Help & Troubleshooting] gsmumbo:
That's what I was wondering. Thanks!
[Galaxy Note 3 Q&A, Help & Troubleshooting] ultramag69:
However, Know will may still be active on your phone. You just can't access the Knot security container. You may get messages that some program is trying to access system files and it's been blocked. This is also a feature of Knox.

You can disable the Knox app by going to terminal and entering a command, can't think of it off the top of my head but it's in the 1st post of the root del la vega thread.
[Verizon Samsung Galaxy S 4] skydeaner:
Are there any kitkat roms/dailies that have the IRDA working correctly? I can't seem to find one
[Galaxy S I9000 Q&A, Help & Troubleshooting] makemedie:
It was running CM9.x and I figured since there's a stable CM10.x out now with jellybean that I'd upgrade it. Was going to give the phone to someone who had a POS Huawei for free.

I've somehow screwed it completely. I can't remember what I did either lol. Can someone help a brother out here? When I turn it on it does this:

s23.postimg.org/id3rqwrsb/Untitled_1.jpg

^^ Can't post it as a link apparently.
[Galaxy S I9000 Q&A, Help & Troubleshooting] xsenman:
You have wrong CWM for upgrading to CM 10 ( no idea how you managed to do that from CM 9), you need to upgrade gradually, so go here and start from gingerbread stock ROM and step by step to CM10 would be the correct way without problems . Read everything, than proceed once you understand it.

Check this out! Links to useful Guides and " Banned " Documentaries ​
[Galaxy S I9000 Q&A, Help & Troubleshooting] makemedie:
Thanks for the quick response!

Okay, I saw the guide previously. Could you tell me if my train of thought here is correct? I get ODIN, download the appropriate gingerbread fw for my version of i9000 (I think its just i9000 actually), and use ODIN to flash that on? Then from there I work my way to CM10? Have I got that process right? Because it seems like I may have screwed up the file system from what I am seeing on the screen. Will that get fixed if I follow the process I've just written? Thanks! :)
[Galaxy S I9000 Q&A, Help & Troubleshooting] xsenman:
yes you got that correct, all the download links are given in that thread and respective upgrade you want to do, so it would be wise to use the PIT file as mentioned in the gingerbread section ( since you say you might have done things to the file system) ...so, simply follow it and you should be good to go

Check this out! Links to useful Guides and " Banned " Documentaries ​
[HTC One X] Bone Collector:
i cant believe this! i got the phone to go into recovery(very nice PHILZ!) then i downloaded the HD rom. after all the installation i rebooted and it went back to bootloader!!!! a little history: i rooted and accidently deleted some vital htc files and it totally messed this phone up. it wouldnt charge, stuck in bootloader, wouldnt go into recovery. now that i go into recovery and up load mike's hd rom, it goes back to bootloader. what am i doing wrong here? do i have to relock and upload stock htc rom? i really need my phone for work and family. dont know what else to do :crying:
[HTC One X] Mr Hofs:
Don't open a new thread when you already are discussing your issues here

http://xdaforums.com/showthread.php?t=2589090

:rolleyes:
[HTC Sensation] kwon766:
Hi guys... umm... well I am new here so plz understand even if I don't really talk well.

Got a Sensation From my friend recently which is soft bricked...

It boots up with the HTX logo like the 1st Photo. Then goes to cyanogenMod Bootloader like in 2nd photo...

and goes infinite loop...and i tried to recover it using the "RUU tool" but it syas something like error in bootloader...

and after that if i connect charger,the phone goes to bootloader automatically and it says something like "bootloader Relock security Warning"

(not really sure if i put the photo...) I just relocked my bootloader and did some RUU and bacme like This

Help me :( I dunno what to do! it's so hard to live on android!!!

Thanks in advance
[HTC Sensation] rzr86:
what recovery did you have?
[HTC Sensation] kwon766:
Actually after I tried RUU tool Recovery Doen't work anymore...
[HTC Sensation] kwon766:
The Recovery...

It was CWM by the way... and I Relocked Bootloader Did the RUU thing and Recovery Not working as I sayed earlier in the post
[HTC Sensation] nlooooo:
You need to unlock it again and flash custom recovery.
[HTC Sensation] kwon766:
How to Flash Custom recovery

for the bootloader unlocking...I think I can go in the bootloader and do it... But how abou the Custom recovery?

Can you tell me how to do it? or give me link please.. :( I am not good at this HELP ME!!!
[HTC Sensation] rzr86:
unlock the bootloader again

then follow only step 2 from this guide

http://xdaforums.com/showthread.php?t=1631861

before flashing the rom enable smartflash from 4ext recovery(exactly before flashing the rom)
[HTC Sensation] kwon766:
Oh Thanks... Let me do it let you know... You are my savior...
[JASJAR, XDA Exec, MDA Pro General] mobiler:
Hey guys,

I am trying to create my EXTENDED ROM so that on Hardreset will automatically make the EXT ROM writable AND visible with the name "ExtROM"

Here's my Config.txt:

LOCK:Enabled

CAB: \Extended_ROM\DISABLESECURITY.CAB

CAB: \Extended_ROM\Signed_SSD_BTUR_Patch_For_BT_Cannot_Initial.sa.CAB

CAB: \Extended_ROM\Signed_SSD_Shortcut_WWE.sa.CAB

CAB: \Extended_ROM\Signed_UNI_o2UK_UAProf.sa.CAB

CAB: \Extended_ROM\Signed_UNI_Remove_BatteryIcon.sa.CAB

CAB: \Extended_ROM\Signed_UNI_PictureEnhancement_reg.sa.CAB

CAB: \Extended_ROM\Signed_UNI_Disable_ErrorDump-Obex.sa.CAB

CAB: \Extended_ROM\Signed_Version.sa.CAB

CAB: \Extended_ROM\CAB-Customization-O2UK-Universal.CAB

CAB: \Extended_ROM\Signed_MoveO2Tone.sa.CAB

CAB: \Extended_ROM\CAB-Shortcut-O2UK-22Aug05.CAB

CAB: \Extended_ROM\Enable_VT_RTPlugin_0727_2_signed.CAB

CAB: \Extended_ROM\VT_DisableOK_O2_0830_signed.CAB

CAB: \Extended_ROM\TRE.arm.CAB

EXEC: \Extended_ROM\UNI_ext_rom_unlock.exe

RST: Reset

Notice I've added Buzz UNI_ext_rom_unlock.exe at the end. But Buzz's just unlocks the ext. rom for writing... Now I also want the Config.txt to automatically make the nessecary Registry tweaks to make the Ext. Rom VISIBLE.. That is, without making manual tweakings. How do I go about making the required change to the Config.txt to apply the right registry settings for that?

BTW:

I would prefer it to be visible with the name "ExtRom" or "Storage", rather than the default "Extended_Rom", that is according to Buzz suggestion as to avoid it be called Extended_Rom2 or making the StorageCard called StorageCard2 later on.

Please guys.. make my day :-) And let me donate to both XDA-Developers and Buzz site as making me happy :))

Cheers,

MOBILER
[JASJAR, XDA Exec, MDA Pro General] dah54:
In theory all you should need to do is install the Uni_ExtRom_unlocker.cab but this cab file is defective and writes the wrong value to the registry. I would suggest waiting until someone post a cab with the correct values for the registry.
[JASJAR, XDA Exec, MDA Pro General] eagle 1:
The Extended_Rom is already readable. Just use Total Commander to look at it. Goto Total Commander and type in \Extended_ROM and you can see its contents. I have never had to change the registry to view it on the universal. Had to see it on Blue Angel. Not sure how to rename it, but i have seen it in one of threads here or over at buzznet.

Maybe its just on the Jasjar, but its always been available to see it. Even immediately after upgrading to the latest rom.

If you want to write to it, just the run the uni_unlocker and then copy in your prepared extended_rom.

Attached is a cab file that I used today to install the unlocker to enable writing to the extrom. This cab also has the registry settings, While dah seems to say ot doesn't work. it works for me. And the registry setting he talks about is not G31 in this cab.
[JASJAR, XDA Exec, MDA Pro General] dah54:
Interesting...

This Uni_ExtRom_unlocker.cab is not the same as the Uni_ExtRom_unlocker.cab I downloaded 2/24/2006 and has the corrected value for DriverPath. Now if they would change "ExtendedROM" to ExtROM" we would be set. :)

Thanks
[JASJAR, XDA Exec, MDA Pro General] mobiler:
Thanks dah54 and eagle 1,

I know I need to the use the Total Commander, but that's exactly the problem. I don't want to use the TC, because I want it to be visible just like a normal storage card, so that i would be able to directly install software there, and not just being able to access it via total commander, that is I already do.
[JASJAR, XDA Exec, MDA Pro General] dah54:
And that's been my point, over the last few days, the CABs files here where faulty. Try the version of eagle 1's cab (in the 3rd post) it should do all most all that you want, the name will be ExtendedROM but the normal file explorer will see the Extended ROM as a storage card, and you will not require any additional software. Install this version, run the program, turn your device off, wait 5 minutes, then soft reset with the button. You should see the ExtendedROM folder.

Note>> If you wait after turning your device off, this gives the Universal time to write the changes made to the registry, to the registry. If you simply soft reset and the changes have not been written to the registry your Extended ROM will not be seen. Then you must re-install the program to get the registry values reloaded to the registry!
[JASJAR, XDA Exec, MDA Pro General] mobiler:
Thanks a lot dude!! time for some donations to this great board!
[Nexus 5 Themes and Apps] Caniv:
hey guys!

i want a GOOD stable app that i can use to record all my calls in my nexus 5.

i want something that can be turned on in the software and not have to be turned on every time i make a call.

i don't mind spending money

ty!
[Nexus 5 Themes and Apps] noodles2224:
https://play.google.com/store/apps/details?id=com.skvalex.callrecorder there you go.

Sent from my Nexus 5
[HTC Wildfire S] Kage52124:
Hey all,

I love the Ultrabeam Revolutionary ROM, but one thing kept bothering me. The accelerometer and orientation sensor didn't seem to work. I tried a few different apps to just test them, but they report no changes when tilted. Also, I used a sensor detector app to tell me if the sensors were at least known to exist, which they were. So apps can detect the sensors exist in the device, but the ROM doesn't make any use of it.

Has anyone else had this problem? I would have posted to the Android development forum, but I don't yet have permission for that.

Thanks a bunch for reading!
[HTC Wildfire S] manav113:
Same problem with me too...
[HTC Wildfire S] Stone. Cold:
Is this issue still remaining?

P.S Does this happen to everyone who is currently using the UltraBeam GB ROM?
[HTC Wildfire S] manav113:
Well it happens to users which doesn't have this ROM ..
[General Topics] bam654:
Just wondering what phone I should get next I'm looking at maybe a note 3 I have a HTC one now?
[General Topics] Aselox:
Keep the One of you can, it's great. If you really need a new phone I'd go with the LG G2 right now.
[General Topics] Oldskool1337:
Xperia Z1 is in my Opinion the best Choice now with Android
[General Topics] bam654:
I like big phones that's why the HTC one seems small.
[General Topics] bam654:
Maybe I'll hold on to my HTC one till my upgrade comes will see.
[General Topics] I2TSLS:
which phone is better?