yashsingh1/xdaforums huggingface dataset:
[Xperia Z1 Q&A, Help & Troubleshooting] ILikeTheWayYouMove2:
UK I rang customer service beforehand and explained what happened to them and they told me to send it to them
[Xperia Z1 Q&A, Help & Troubleshooting] ILikeTheWayYouMove2:
UPDATE: they said the fault was covered by warranty but couldn't fix it so they are sending me a replacement handset

So don't worry (if you still have warranty)
[Xperia Z1 Q&A, Help & Troubleshooting] piper_indebt:
I got mine back today, changed main board under warranty. Traumatized of flashing hehe.
[Xperia Z1 Q&A, Help & Troubleshooting] inteltecra1700:
How long did it take for them to fix it and mail it back to you and What counttry are you in. I mailed mine out and so I'm trying to get an idea of the timeline for it's return to me.
[Xperia Z1 Q&A, Help & Troubleshooting] yotis118:
Must be the "return day" today.. I got by phone back from the repairer too (phone was just a lil bit over 2 months old). Was told they swap the main board too, didnt bother checking what is wrong..... Tho my phone was completely dead.. no led no nothing, completely kaput... Confirmed that they have changed the board coz the IMEI has changed, the screen protector on the back is gone, lots of scratches on front screen protector and a couple of nasty big scratches too... Closer inspection shows that have bent the camera button and the speaker on the bottom sticks out a bit more than the original (original had the mesh abit more in the phone). Over time took close to a month coz they stuff up over chrissy, NY break (long story).

The new board comes with 14.2.A.0.290, so not sure if I should do http://xdaforums.com/showthread.php?t=2607987 now to get root...
[Xperia Z1 Q&A, Help & Troubleshooting] piper_indebt:
Went to Sony Singapore service centre 26 Dec. Received message on 1 Jan to wait 2 weeks due to replacement parts being ordered from somewhere. received it after 2 weeks as stated above.

Changed board also comes with 14.2.A.0.290, and a bit of thumb print smudges but no scratches, after wiping a bit, looks and feels brand new. even my front and back screen protector's okay. I used this to flash root for LB http://xdaforums.com/showthread.php?t=2572988
[Xperia Z1 Q&A, Help & Troubleshooting] Rekoil:
Don't forget, you guys will need new TA partition backups now!
[Xperia Z1 Q&A, Help & Troubleshooting] gavinlew:
I just killed a Z1 going from 4.2.2 to 4.3 Generic UK via flashtool.

Had red flashing LED, unable to revive it after leaving on charge , power+up

Flashtool (MAC) detected that the phone was in Fastboot mode, I didn't try flashing 4.2.2 back onto the device.

Took it to my local store and picked up another one - Im now going to go 4.2.2 -> 4.3 via Sony Companion for Mac, then flash 4.3 Generic UK over the top.
[Xperia Z1 Q&A, Help & Troubleshooting] xasbo:
If you're just going to flash over it, why bother upgrading?
[Xperia Z1 Q&A, Help & Troubleshooting] gavinlew:
Hi,

As using flashtool to flash a 4.3 ftf caused the phone to boot up, i've now gone 4.2.2 -> 4.3 via sony bridge for mac worked first time, now i should be able to go 4.3 -> 4.3 generic uk using ftf/flashtool (i think!)
[Xperia Z1 Q&A, Help & Troubleshooting] xasbo:
As long as you can boot into flash mode, you can flash the FTF any time you want. It sounds like maybe you didn't flash your last FTF correctly?
[Xperia Z1 Q&A, Help & Troubleshooting] eclyptos:
Exactly, I agree with that.

I did that and no problems. Did you had full battery?

Why not? It was dead anyway but actually when a phone get recognized by the PC is not dead at all, you just should try to hold Volume Down and connect to PC and see what happen.

Fast way.

This don't make sense at all.
[Xperia Z1 Q&A, Help & Troubleshooting] Rekoil:
Makes sense if he has a branded device.
[Xperia Z1 Q&A, Help & Troubleshooting] eclyptos:
No difference because he can flash directly 4.3 Generik UK. There is no sense update to 4.3 via PC Compagnion when he will use Flashtool anyway.
[Xperia Z1 Q&A, Help & Troubleshooting] Rekoil:
I think he meant he felt safer using PC Companion when doing the 4.2 -> 4.3 transition, and then just flashing an unbranded ROM after the upgrade has completed. Makes sense to me.
[Xperia Z1 Q&A, Help & Troubleshooting] eclyptos:
Tell me how it make sense if he will wipe the update using flashtool?
[Xperia Z1 Q&A, Help & Troubleshooting] Rekoil:
Because we don't know what PC Companion does that maybe FlashTool misses. Perhaps some magic is happening behind the scenes that FlashTool just gets plain wrong. Only flashing the system partition is a simple task that I'll gladly leave to FlashTool, but when doing bootloader stuff I'd rather use the official means.
[Xperia Z1 Q&A, Help & Troubleshooting] xasbo:
[MENTION=379619]gavinlew[/MENTION] wasn't even talking about unlocking the bootloader, though. I see what you're after, but hundreds of folks have flashed/unlocked/relocked plenty of times without having problems. FlashTool is pretty damn stable at this point.
[Xperia Z1 Q&A, Help & Troubleshooting] gallardo5:
It is pretty stable yet it still bricks some devices. It also makes sense to me as I bricked my xperia z1 flashing with flashtool. I bought another one, this time upgraded with PC companion and then used flashtool, and everything went fine, it just feels much safier after bricking one phone already
[Xperia Z1 Q&A, Help & Troubleshooting] rezaswandira:
Reading this thread makes me thinks.. I've read every single post here.

First of all i successfully flashed my phone, it boots up, it worked flawlessly with a new FW, though the battery goes from 80's to 20's (i forget the exact number)

Now from reading this thread, i assume that sony did something to the bootloader along with the update.

Why? Because it fixed the camera-bootloader bug.

This phone's camera use something called "BIONZ image processing engine", which is similar to BE/X-reality. This BIONZ manages the camera to work. The BE had lost with the DRM keys since xperia arc while unlocking bootloader.

With 4.2.2 the BIONZ image processor is lost with the X-Reality engine and the DRM. While on 4.3, the BIONZ is not lost with them.

Got my point?

Why is the BIONZ engine doesnt lost with 4.3? And im pretty sure it is protected with DRM because it's sony's property and sony for sure doesnt want to this feature ported to another phone

I think the camera bug bootloader fix causes this issue
[Xperia Z1 Q&A, Help & Troubleshooting] Jorge Luis Silva:
Help! Xperia z1 c6943

Help me! My Xperia Z1 6943 C, when connected to the battery he ascends the LEDs, but not power. I've tried the flashtools, unable to connect for 2 times only gave a side effect of the volume and turn right buttons did not work, then tried making new updates with other ROMs and now I can not connect again.

I look.
[Xperia Z1 Q&A, Help & Troubleshooting] HeinekenAmstel:
I get the same prob. I think you need to prepare the firmware for flashing before you connect the phone and when the window promting you to connect it pops up, you connect it and all goes great
[Xperia Z1 Q&A, Help & Troubleshooting] srichinu:
I tried its showing

Processing....

SIERIAL NUMBER : 00A58E03

HARDWARE ID : 04000100E1207B00

PRODUCT DETECTED : "MSM8274 OEMI FUSED"

FAILED TO FIND RESOURCES " MSM8274ROM"

Finaly it showing

RESOURCES "MSM8274ROM" ERROR

when i connect a usb cable. LED RED is not blinking and even not showing?

and in Device manager SEMC Flash Device is not displaying.

what to do can u help me?
[Xperia Z1 Q&A, Help & Troubleshooting] gregbradley:
Please ask this in the thread I linked you to last time. This thread has not been posted in for 6 months, so do not expect much help here.

The hard brick thread I linked you too last time is the place to ask
[Xperia Z1 Q&A, Help & Troubleshooting] coloured_life:
i have the same issue here,, my z1 completly DEAD!!
[Xperia Z1 Q&A, Help & Troubleshooting] Qefx:
Same problem here, after restoring TA (my own) it just don´t start anymore...
[Xperia Z1 Q&A, Help & Troubleshooting] divajsz:
Z1 compact

Hi all Z1 compact users!

Dont misread the topic of this thread! I was looking for root guides everywhere for my Z1 compact D5503 and I have misred the topic and I have applied the kernel(s) with the flashtool.

Xperia Z1 is NOT Xperia Z1 compact

I HAD the blank black screen just as other forum users had but It responded when I touched it. It had a black screen but the touchscreen seems to be working.

I've plugged in the usb again and the phone could be started in flashmode again. I've downloaded a randomly picked d5503 ftf file from this forum (search words are ftf d5503 firmware generic) and flashed my z1 compact with it (except everything only kernel) and It became normal again!

So I've tried the 108 kernel and the "newroot" program, and worked like a charm, the only thing I was unable to use the screen , it was blank black, but It could be rooted.

I could not use the install.bat procedure because the towelroot does not support D5503 :/

Then I applied the separately downloaded 157 ftf again, but I unchecked the WIPE section and I checked everything in the exception list except the kernel itself.

Thats all!

plus info: After rooting with newroot do not run the flashtool and do not connect your phone, because It notices that your phone has root access and It starts to load towelroot again and it wipes out superuser program, and you can start the whole procedure again.
[Xperia Z1 Q&A, Help & Troubleshooting] livelyyoungman:
:crying::crying::crying::crying:

Mine is dead too post running the latest update.Just stays at Sony logo. When I try to flash the Z1 in flashmode, the following is displayed

17/013/2015 15:13:49 - INFO - (MainSWT.java:149) - Device connected with USB debugging off

17/013/2015 15:13:49 - INFO - (MainSWT.java:150) - For 2011 devices line, be sure you are not in MTP mode

Any suggestions or should I visit only the Service Center. Do note that the phone is under warranty.

Thanks for the help.
[Xperia Z1 Q&A, Help & Troubleshooting] jader13254:
suP; IS it save to flash latest .157 ftf? pls report, lel
[Xperia Z1 Q&A, Help & Troubleshooting] Miro24h:
All u have said i have o how to fix this and u can add there is a faint sound like bomb timer ticking
[Xperia Z1 Q&A, Help & Troubleshooting] BOplaid:
How the hell did you get that?
[Xperia Z1 Q&A, Help & Troubleshooting] [Fenix]:
I meant the time from when the program tells you to connect your device...

however, I don't think this is the problem :p
[Xperia Z1 Q&A, Help & Troubleshooting] y2grae:
+1

pretty much what was trying to type from app, but had to get to pc as thread wasn't recognised
[Xperia Z1 Q&A, Help & Troubleshooting] eclyptos:
Hey, Man Thanx. I know was a stupid thing stopping me from flashing. I just flashed right now like nothing happened and my phone turn on like nothing happened. WOW.

I got 4.3 :D
[Xperia Z1 Q&A, Help & Troubleshooting] diffstyle:
When my update process started, my battery was at 76%, after the update process which took about 5-7 minutes, my battery was down to 24%. Seems like there was some type of drain during update.
[Xperia Z1 Q&A, Help & Troubleshooting] wezzel98765:
I don't get ANY sign of life at all from mine...

Have given it a half hour charge so far.... will charge it for 3 hours now to see if any change

Remember I have NO LED at all on mine
[Xperia Z1 Q&A, Help & Troubleshooting] Iglesias21:
My battery level was 34%. if people are reporting a huge battery drain after update then that can be 2 things. My battery must've completely drained out before update completed... however flashtool reported back a complete flash with no problems. Or I really do need to charge my phone for a couple of hours and see if the blinking LED light stops blinking or changes colour. Really frustrating. I don't understand why it would take couple of hours for the battery level to go to 10%
[Xperia Z1 Q&A, Help & Troubleshooting] chivuletz:
My battery was at 92%... I put it to charge.. but no LED blinking ..or turn on... the phone is just DEAD.
[Xperia Z1 Q&A, Help & Troubleshooting] Iglesias21:
I'm just thinking what the blinking LED signifies. I'm really confused. I reconnected my device to flashtool and reflashing the ftf file exactly as i did before. still unticked wiped data. if it doesn't resolve itself by the morning. I will do it again but this time I'll wipe the data and see if that works. Before that I might just try going back to a previous version of the software
[Xperia Z1 Q&A, Help & Troubleshooting] eclyptos:
So if PCC or SUS or Flashtool (EMMA) or Classic Flashtool do not recognize the phone this is a problem, and I can 't give you any advice just to try all again. I know the phone can be resurrected but I am not in that section.
[Xperia Z1 Q&A, Help & Troubleshooting] Iglesias21:
mine is still recognised by SUS and flashtool. So I'm downloading an older FTF and flashing that and hoping it works! if not, a factory data reset is my only option using SUS. Will let you guys know how it goes once done
[Xperia Z1 Q&A, Help & Troubleshooting] chivuletz:
Wait a sec...you can flash ftf ??????? your flashtool is recognize the phone ???? because i cant do all that.... my computer and flashtool does not recognize the phone...
[Xperia Z1 Q&A, Help & Troubleshooting] eclyptos:
G-zus man, I was thinking is dead completely. You are just fine. Flash again. I saw worse situation. fiuu..;)

---------- Post added at 10:26 PM ---------- Previous post was at 10:25 PM ----------

Are you sure you are doing all right too?

A little stupid things can compromise all the process. Happened many times. Even today before flashing.
[Xperia Z1 Q&A, Help & Troubleshooting] chivuletz:
Yes man....after i flash the FTF... flashtool tells me to unplug the phone...and start the phone... i have done this many times..... but now...i dont know why....its not working...... I uncheck only DATA ..without cache... and i flash... 14.1.G.2.257 ftf
[Xperia Z1 Q&A, Help & Troubleshooting] Iglesias21:
yes my phone is still recognised even though it doesn't start up. which is good I think. I retried flashing 4.3 again, same problem, so installing an older ftf as we speak. That should fix it for now. If it does, I can back up my phone, and this time install 4.3 by doing a fresh install, wiping data etc. SUS gave me an option to repair the software but like I said, I'll lose everything. So just trying to recover my stuff first if I can

---------- Post added at 11:36 PM ---------- Previous post was at 11:35 PM ----------

It worked. My phone just started up. Flashed an older FTF. Time to back up my stuff :D
[Xperia Z1 Q&A, Help & Troubleshooting] eclyptos:
..and now what? Did you used PCC or SUS exc.. your phone is recognized by the pc? Do you keep pushed the volume down when you connecting to pc and flashtool?

Try do the flash again and be calm. The phone can be resurrected anyway but not by me.
[Xperia Z1 Q&A, Help & Troubleshooting] chivuletz:
Yes i use PCC or SUS....my phone is NOT recognized by the pc.... yes i keep pushed the volume down...up... together...with power button.... all combination....is not working.... what else should i do ??? right now...my phone is on charge about 30 min.... and still nothing...... no RED led.... no yellow LED.... nothing... :((
[Xperia Z1 Q&A, Help & Troubleshooting] wezzel98765:
My phone has now been plugged in to wall socket for 1 hour and still absolutely no life , no LED... nothing :(
[Xperia Z1 Q&A, Help & Troubleshooting] chivuletz:
The back phone...is little hot....besides camera... where is the processor and all stuff....but where is the battery (down)...its cold... but phone is still not working...
[Xperia Z1 Q&A, Help & Troubleshooting] Iglesias21:
It worked. My phone just started up. Flashed an older FTF. Time to back up my stuff :D
[Xperia Z1 Q&A, Help & Troubleshooting] LeoSquizz:
mine went bricked after i flashed the ftf...but after i used SUS it went ok again...

time to try again to flash it
[Xperia Z1 Q&A, Help & Troubleshooting] Rekoil:
For the record a device isn't bricked if it can be repaired. Stop being so dramatic :P You guys have done something wrong if your phone appears "bricked" after installing this FTF. While flashing, did you untick clear cache? Because you're not supposed to untick that, and it would explain all of your symptoms.
[Xperia Z1 Q&A, Help & Troubleshooting] RHBH:
Agreed.

It's almost impossible to brick a device with locked bootloader (I only know two ways, interrupt the flash while flashing kernel, and restore someone's else TA partition on your device).
[Xperia Z1 Q&A, Help & Troubleshooting] MeLViN-oNe:
I flashed 4.3 Vodafone UK ftf for C6903 and my device won't boot after update too, but i continued with bootloader unlock and flashing CM

but sadly focus still isn't working on CM.

Now i'm going back to 4.2.2 because CM without camera is as useless as a stock rom that won't boot up :D
[Xperia Z1 Q&A, Help & Troubleshooting] chivuletz:
I untick only DATA ...but cache was ticked.... and i do everything perfect...no error from flashtool when the tft flash its over... flashtool telling me to unplug the phone....and start the phone... and when i start the phone....NOTHING!!! no led...no vibrate...nothing..
[Xperia Z1 Q&A, Help & Troubleshooting] Rekoil:
The reason camera isn't instantly working in CM post-4.3 is that the fix is in the camera driver itself, not the bootloader, give it a few days and AOSP projects will have included the new camera binaries and we'll have functioning camera in AOSP.
[Xperia Z1 Q&A, Help & Troubleshooting] wezzel98765:
Mine is the same... I unticked all top 3 right hand boxes to keep all my stuff

You guys are saying it's impossible to screw it if the bootloader is locked... then how come me and this guy have both got absolutely dead phones :/?
[Xperia Z1 Q&A, Help & Troubleshooting] MeLViN-oNe:
Yep i thought something like that but i couldn't hold my fingers away from the phone trying it :P

Lets wait and finally enjoy CM on this baby :)
[Xperia Z1 Q&A, Help & Troubleshooting] Rekoil:
Then you're probably in fastboot mode, have you pressed the hard-reset button? Was your phone the least bit charged when you started? Either way, have you connected it to the stock charger since your problems appeared?

It is pretty much impossible for an FTF to brick a locked device, even cross-flashing a C6903 FTF onto a C6902 or something like that wouldn't brick the device, only cause the baseband to not work.

Press hard-reset, let the phone be for a few seconds, hold volume-down, connect USB to a computer with all the appropriate drivers, and you'll be able to do a SUS/PCC restore.
[Xperia Z1 Q&A, Help & Troubleshooting] chivuletz:
Yes i press the hard-reset button.... yes my phone was charged...92-93%... yes it was connect to the stock wall charger ( and now its connect)...i press meny times... i let the phone for 10...15...20 sec...i hod the volume down.... nothing... the computer is NOT recognize the phone.... i have all drivers installed ...
[Xperia Z1 Q&A, Help & Troubleshooting] wezzel98765:
exactly the same for me :(
[Xperia Z1 Q&A, Help & Troubleshooting] chivuletz:
IF we try this... we have a chance? http://xdaforums.com/showpost.php?p=37844592&postcount=317
[Xperia Z1 Q&A, Help & Troubleshooting] Rekoil:
How? If your phone is bricked as you say then you're not able to connect it to your PC. Look, you're doing something wrong. Go through the PC Companion recovery procedure and you'll have a factory reset but working device. Unfortunately I have a final in the morning so I can't stay and help you right now. Good luck.

Your device is not bricked.
[Xperia Z1 Q&A, Help & Troubleshooting] wezzel98765:
I'll try this now - if not it's going to sony tomorrow
[Xperia Z1 Q&A, Help & Troubleshooting] wezzel98765:
Ive done the recovery thing on the sony companion software, but the software cannot pick up the phone no matter which combinations etc that i press... will continue to try to fix

Goodnight
[Xperia Z1 Q&A, Help & Troubleshooting] eclyptos:
I update my phone via Flashtool 0.9 and I didn't uncheck Wipe, Data, Cache, exc..! Mine is with bootloader lockerd and I flashed, wipped data, wipped cache, everything in default and my phone start up like new. My phone was brought in Poland and I flashed the Generic NCB firmware. Just smooth like hell. You really do something wrong there.
[Xperia Z1 Q&A, Help & Troubleshooting] chivuletz:
Mine is the same... not working... the computer not recognize the phone...

---------- Post added at 01:39 AM ---------- Previous post was at 01:32 AM ----------

What i do wrong ?? :( i flash ftf many many times.... the flashtool didn`t show me no error... i untick only DATA ..cache and appslog was tick...
[Xperia Z1 Q&A, Help & Troubleshooting] eclyptos:
Did you flash with sd and sim card insered?
[Xperia Z1 Q&A, Help & Troubleshooting] wezzel98765:
I for one certainly did... :)
[Xperia Z1 Q&A, Help & Troubleshooting] chivuletz:
YES why ?
[Xperia Z1 Q&A, Help & Troubleshooting] jonmorris:
My update appears to have worked fine, bar no way to add new themes (no + showing) but it was red hot and the battery more than halved.

Perhaps there should be a warning on here for people doing a flash tools update to make sure they begin with a fully charged battery. I know that might be considered obvious or common sense, but let's be honest: nobody really expects a firmware update to consume all your battery so I bet we've all pushed our luck a bit more as time goes on.

Something goes wrong with the battery reading after the update, and the heat is also concerning.

But after a few reboots and a full charge, all seems well now.
[Xperia Z1 Q&A, Help & Troubleshooting] eclyptos:
Actually you should newer do that. Did you know that? Is this the reason? I can't said that but all who flash know to remove sim and sd. You don't remove the SD if you flash ROMs from there. I removed everything and no issue, you did not and have the issues. You said you didn't do anything wrong but something you did. Take off everything form the phone and put it under wall charger and see if something happen, do this also with the compiuter. Somehow this problem have to be fixed. I can't help you more than that.

---------- Post added at 01:19 AM ---------- Previous post was at 01:15 AM ----------

I don't know you but If I consumed 5% of my battery to flash, what was enough for everything.
[Xperia Z1 Q&A, Help & Troubleshooting] wezzel98765:
update - have removed sd and sim card and phone still doesnt connect to any pc or laptop or mac
[Xperia Z1 Q&A, Help & Troubleshooting] wezzel98765:
I have just plugged my phone in to a high quality wall charger that indicates when it is charging ... the charging indicator on the wall charger indicates that the phone isn't drawing any power.

Seems to me that the phone is just no longer accepting any connection/power
[Xperia Z1 Q&A, Help & Troubleshooting] chivuletz:
OK thx man, i didn`t know i need to remove sd card and sim card... i never remove them... i put my phone under wall charger and i let there until morning..
[Xperia Z1 Q&A, Help & Troubleshooting] eclyptos:
So you saying you burned the Hardware? I really don't know but there is no better charger that the stock one...and if you high end indicates that the phone isn't drawing any power that can also mean is fully charged. I hope for you.

Anyway I remember I thing, some time even the usb cable can make problems, try another one, good one. I try to suggest everything what I can.
[Xperia Z1 Q&A, Help & Troubleshooting] wezzel98765:
Maybe it is fully charged as the phone has been on charge with stock cable and charger for around 3 hours already but i wanted to test to see if it was still accepting charge.

I have tried 4 different cable and charger combinations

thanks for everyones help ... i think the phone will have to go back
[Xperia Z1 Q&A, Help & Troubleshooting] eclyptos:
Where? 1 thing I am sure 100%, it can be resurrected. Sony can do that, even some Dev here on XDA but I don't know who.
[Xperia Z1 Q&A, Help & Troubleshooting] wezzel98765:
I've tried every button combination, lots of leads and chargers and the hard reset button. The phone just is not detected on the computer at all

Where?... To Sony of course :)