yashsingh1/xdaforums huggingface dataset:
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] Raffigator:
Just repaired my daughter 's note 10.1 2014 further hard fall thanks to your battery advice!

Thank you, it works fine

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[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] tuannghia1985:
Just someone post the images of rear back of Note 10.1 (2014) for both P601 and P600 to see the diff when Disassemble the P601 and P600 for replacement purpose?

(mine is P601 and i think i need replace SIM card holder-it's broken since few times take it in-out).
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] RussellEstridge25:
This thread freaks me out. I hope this doesn't start happening to me/everyone.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] Raffigator:
Taking into account the shock of impact, it is normal to my opinion to have strange behaviour of the device...

Would be better to have full time access to battery in order to make hard reset ... or to have dedicated button for this purpose.

Envoyé de mon SM-P600 en utilisant Tapatalk
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] BarryH_GEG:
Holding the power button down for seven seconds until the device vibrates is the equivalent of a battery pull.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] Raffigator:
Nope...

I made it several times and it did not solved the problem of sleep of death

Envoyé de mon SM-P600 en utilisant Tapatalk
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] les_garten:
Indeed!
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] Serinety:
no, not really. From a circuit standpoint, power is still being applied to most of the circuitry in the device. A typical reset command does not kill power completley, only intertupts on the CPU's reset pin. Resets are generally pulled up to Vcc, and then dropped to ground on a reset, causing the CPU (or other device) to reset itself.

I think what is going on with this problem is in the on board communications BUS between whatever chip controlles the screen brightness to whatever it is taking its commands from. I have seen similar behavior in circuits I have designed in the past where a reset command does not actaully clear the error, and whatever information was stored in the chips registers is still present.

This is why disconnecting the battery will solve a lot of problems that a power toggled "hard" reset wont. When the chips lose all power, all of the volitile memory (commands stored in the registers, RAM, etc) is whiped. If there was a jam in the signal BUS, like a partity bit timing issue, that wasnt being resolved in the power toggle, a full power DC will generally clear it.

This problem has heppaned to me again on the replacement tablet I got from samsung, and just like the other one, it happend almost exaclty 2 months after I recieved it.

Symptoms:

1) You will notice the bottom left of the screen gets a little dim

2) when you press power to put the tablet to sleep, it will have odd wake up behaviour, Either not waking up at all, or trying to wake up, going to sleep and then waking up again.

3) when you power the device off and back on again, you will notice that it will work again. The screen will be on, and it will seem to function normally. Hoever, if you try to adjust the brightness, there willl be no effect (This is where I think the chip responsible for this has had an error that is not being resolved)

4) as soon as you put the tablet to sleep again, and try to wake it, you will have no screen backlight. However, teh tablet is still functioning. If you unlock the screen with a swipe, you will here the unlock sound. If you adjust the volume, you will hear the volume change sound. If you hold the tablet in a bright light, and look at the screen at an angle, you will see the display is working without a backlight.

A battery pull will fix this, but It ultimatley happens again. I was able to find more examples of people having this exact same problem, starting with a random dimming on the left side of the screen.

Here is a video I found on youtube with another person detailing the exact same problem, except his is not turning back on after a power button and hold reset. (This did happen to me on the first one after a while)

http://youtu.be/RwgjQsU9YtE

I have since replaced the 2nd note 10.1 2014 with a note 12.2. I am hoping that the new hardware has managed to fix this problem. I talked to samsung and they said they have not heard of this issue before, which I find unlikley.

Source - Im an EE

Edit* forgot the YouTube Link
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] BarryH_GEG:
I have no idea what you did to your specific device, how or why it happened, or what you (or Samsung) need to do to fix it. What I posted is general Samsung device behavior. From the manual...
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] RussellEstridge25:
So eventually all of them will do this... I'm going to sell it on swappa then. That's BS and I'm not waiting for it to happen cause o shouldn't have to take it apart. F that.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] les_garten:
There are things only pulling the battery will fix though. It is not the same as holding the power switch.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] BarryH_GEG:
Based on a couple of people with issues from December? Nothing's changed to make this thread any more noteworthy than it was in December.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] RussellEstridge25:
I've been reading more than just a couple. More and more people keep coming here saying its happening to them. And others saying their friends have the same issue (I know to take that like a grain of salt) but still. Its not something I want to wait to happen. I rooted and my only chance of ever getting close to as much as I paid is selling it.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] Serinety:
There are multiple videos on you tube of people showing this exact behavior. I have no idea if it will happen to all of them. I just know it happened to 2 of mine at about the 2 month mark and both in the same way. All the sudden there was a dark spot in the left corner, followed by unresponsive sleep/wake attempts and then complete screen failure. The accounts on youtube detail this same behavior in the same order.

To me that's enough to at least say there may have been a bad batch, or there is a combination of events or apps that can cause this.

Either way , it's only a little bit more than a coincidence at this point. But if more and more people start saying they have had this exact problem, there may be more to it.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] RussellEstridge25:
Post a link to the video.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] Serinety:
I edited my previous post to include it.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] Serinety:
Here are others with the problem.

http://forums.androidcentral.com/samsung-galaxy-note-10-1-2014/340754-samsung-galaxy-note-10-1-2014-screen-stays-black-but-audio-buttons-work.html

http://forums.androidcentral.com/samsung-galaxy-note-10-1-2014/354754-my-galaxy-note-10-1-2014-has-dark-screen.html

http://xdaforums.com/showthread.php?t=2585490

http://www.androidtablets.net/forum/samsung-galaxy-note/53246-black-screen-my-note.html
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] RussellEstridge25:
I still don't see a video link
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] BarryH_GEG:
Have any of you owned a device with a chronic or pervasive problem? I have and the threads mushroom cloud pretty quickly. Less than a dozen reports of an issue for a device that by now is in the hands of millions is a tempest in a teapot.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] les_garten:
Mine is Flawless except for a strange SD card bug that was resolved thru formatting.

I wold like to be able to pull the batt though.

There is nothing wrong with this series of tablets IMO, the media and the Apple nutz would have piled on by now against the usurper to the Fruit Crown.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] Serinety:
Bottom of post 24
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] Serinety:
I don't disagree. But this screen problem is clearly not an isolated problem when numerous people from different parts of the world describe the identical problem.

My hope is that this information helps anyone who has this problem. It's incredibly frustrating when you have a device like this and it stops working normally. It's even more frustrating when you can't find any information about the problem.

Maybe this problem only affects a small number of devices or maybe it is the result of some common behaviour we all share. The only way we will figure it out is by collecting as much information as possible. As an engineer, I routinely look into solving problems that seem insignificant or a waste of time, but often result in a better understanding or a better implementationof a design or system. My goal isn't to start some crazy conspiracy theory, only to gather information and to provide some info to others.

Its quite possible that is not a tablet problem at all. Maybe it's the fact that we all use a specific type of usb cable to charge the device or a certain model of SD card that for some reason causes this to happen. Regardless , it's happening to different people, at different times, in different places. So it's worth looking into, at least for me. I'm weird like that :)
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] les_garten:
Mine had a similar issue right out of the box and it was the SD card.

I do think you should be able to pull the battery.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] Raffigator:
We have two note 10.1 2014 and this issue appeared only on one, further hard fall. So I think it is not a weakness for this device. Just that I still believe that possibility to remove battery is the best. This is the main parameter for my phone choice

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[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] Serinety:
im working on a system, an addon if you will, that will add a small magnetic switch to the inside of the back cover. Simply run a small magnet over this spot and it will physically disconnect the battery, remove the battery and it will reconnect. There are some details I am still trying to sort out, but I think it will be a pretty neat, and convienient solution.

Ill post pictures at some point when I get closer to completing it.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] karaniat:
my english is very poor

sorry

sleep of death

Accidentally, once.

and

screen flicking accidentally, once.....TnT

I used

clean rom r2

bindroid kernel

very smooth....

what the...

screen issue

so bad....TnT
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] TabGuy:
After reading this thread I'm glad I bought the SquareTrade replacement policy.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] tel033:
Is this amazon stock the problem? I read a lot of complaints there
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] dt33:
Crap, now it have happened to mine SM-P605 HK version. First I noticed mine screen start to flickering a bit while using it, then noticed at bottom area was dark at middle left and midle right side and looks like the lights there was dead. Tried to resart the tablet and see what gonna happened. Then the screen was totally dark, wont turn on and can only hear sound from startup and sound when u unlock the screen. But no picture at all!

Tried this method to disable the battery connector few times and still no luck. Now need to send it in for repairs and hopes teh store I bought at Ebay will accept the warranty they promised.

Was happy that the new firmware fixed some of the issues and now fix. crap

Mine tablet is non rooted and have never rooted it.

edit:

Connected to TV with MHL adapter and the tablet works. Got picture on TV and just no picture on tablet. Can navigate with touch on tablet and looks like the lights are dead on tablet.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] lonboy:
I had a similar problem two months ago. Tablet had been working well since the day I bought it, one day it started an annoying flickering and after that, screen went totally dark although I could operate. I thought it was a screen problem. I tried reinstalling stock rom with odin without no success in the screen. I sent it to Samsung through the local retailer I bought it and after a month they gave it back repaired. In the paper they attached to the tablet they say that battery module has completely replaced.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] dt33:
Maybe it same with mine. If I put the tba under bright light, I can see the tab and can slightly operate whatever I can see on the tab and maybe its the battery module issue?

Anyone got any idea where to buy SM-P605 battery module part? Bought mine of ebay, so no warranty for me and might be worth a try to exchange the battery module by myself and see if it fix the problem first.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] dt33:
update:

I tried for 3rd time to remove the battery cable and decided to wait longer before connect it again. Also remove the LCD ribbon cable this time and waited few min before reconnect it. Dont know which did the trick and finally I got picture back on the screen and the backlights working again.

Everything looking normal so far and see how long it gonna stay this way before it happens again. Hopes it wont happen again.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] lonboy:
I had this bug two or three month ago, sent it to samsung and now... The problem is here again, but after a couple of days tablet works again. I'm getting crazy, any update?
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] Datfoooo:
Hi I am trying to do what you say but do you remove the back cover or do you remove the screen as shown in the video below? I am confused on which way is the correct way to decrease my risk of breaking it. Thanks.

https://www.youtube.com/watch?v=y7PP4tCJGAQ

---------- Post added at 01:31 AM ---------- Previous post was at 01:17 AM ----------

Hi OP. Really appreciate a quick response. Thanks.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] Raffigator:
I have dismantled from the back, gently, and no damage encountered... But indeed, looking the video, the correct procedure seems to dismantle from the front

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[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] jdiaz_wr30:
Black Screen of Death Fix

So I had this issue. When going to sleep, screen failed to turn back on, but button lights still light up and still makes sounds, when rebooted, you can get to your device until you press the sleep button, my fix was taking the back plate off, disconnecting the battery and the screen ribbons, leaving them out for about a minute, then plugging both back in. When i booted up, screen and sleep worked fine, wonder if it was some kind of sync issue with the device and the screen.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] DarkDarwin:
Same problem here sleep of death every time he goes to sleep...lights come on at the bottom of the tablet but no backlight.is annoying as hell because I love this tablet its predecessor. is there still no solution or did I read replacing the battery fixed it?

Hyperdrive ROM
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] Raffigator:
For me it was solved by detaching and reconnecting carefully (I cleaned contacts) of the battery and screen... I think this is the origin of the problem : partial miss of connection of screen or so.

Envoyé depuis mon SM-G900F avec Tapatalk
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] DarkDarwin:
RAF are you still confident that this was the cause and is your solution still working if so I plan to attend the same tonight. I've replace several digitizers on earlier note 10.1 models which requires complete disassembly so I'm confident that I have the tools and experience to do it properly I just don't want to if its a waste of time lol thanks so much
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] Raffigator:
I'm pretty sure it is just a problem of contact... With both SM-P600 we have, the issue appeared, something that 4 time for one of them. Since I have carefully payed attention to the contact (length too small?), no issue anymore.

If you want to dismantle, please do it from the front

Envoyé depuis mon SM-G900F avec Tapatalk
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] Eyzi:
Maybe the Micro SD Card!

I had this same problem with my p601 (Note 10.1 2014 Edition). It randomly went to sleep of death and I had to long press the power button to reset.

I did the battery trick though not worked for me. Still had the problem. I was almost hopeless before I remembered one of the old posts I had read somewhere which discussed the problems of Micro SD Cards, which in my case is an Apacer 8G Class 4 micro SD.

I removed it and waited for the issue to occur again which it has not so far.

I hope this is the solution and I'm still looking forward seeing if the issue occurs once again (I pray it'll never does).

And I'd like the people here to try this solution if they ever have any Micro SD Cards concurring with their problem.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] ah-see:
I bought a second hand note 2014 (p600) about 2 months ago and it was on the stock rom. I immediately flashed the hyperdrive rom and this is where i noticed the tablet going into sleep of death. It was happening more than 4 times a day and the only way to fix it was to restart it. I got tired of restarting it and flashed to temaseks CM12.1 rom and that completely stopped the sleep of death and I haven't gotten the sleep of death since.

Hope my experience helps someone.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] Stevethegreat:
Actually it doesn't help much. Temasek has no support for MultiWindow and bad support for Spen. Those -IMO- are the primary reasons to buy this tablet, so it kinda defeats the point to solve one problem by creating two more.

The "solution" I'm using for years now is to up the lowest CPU speed to 350-400MHz. Once done I rarely (if ever) get SoDs. ..
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] tylerholbrook:
My screen went out too. Had to remove the back to re attach the ribbon for the LCD screen
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] ToastyZ71:
I've fixed a handfull of these. The LCD ribbon cable connection is the cause of "Sleep of Death" and dark left corner of screen. From factory, there was no retention tape covering the cable and connector. Disassemble, reseat the display connector and put a piece of scotch tape over the connector and cable.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] Herrer4:
My Note just came back from the dead after reconnecting the ribbon cable (in fact almost 3 months after I did it I noticed the screen was on, just no backlightning at all, after a reset it worked), but now it's charging painfully slow. I didn't tape the ribbon back, should I try it?

Also pertinent, I think I've bent my usb socket in the process (I did the ribbon thing twice, the second time I was very sloppy).
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] ToastyZ71:
I have been in the habit of reseating the display connector, charging connector (The ribon cable on the other side of the battery connector) and the battery connector (use spudger or small screwdriver to get under the battery wires and pull up one side at a time) at the same time. I don't mess with the digitizer connector unless I have to, it's a pain to get back in place.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] aaurnab:
After I resetting display connector and battery connector.... 5 days over there are no sleep of death.............. but now ghost touch problem occurring....I don't why...restart solves the problem....sometimes it come back...
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] aaurnab:
View attachment 3419509 It is after reconnet battery... thanks for advise
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] mroset:
FYI: Over the course of the last 8 months, with my sm-p600, the screen of death occurred a handful times. Each and every time, a reset (holding power button for more than 7 seconds) did

not

work. The only solution was to disconnect the battery temporarily by lifting the power connector on the back after removing the back cover, after which the screen came back to life as if nothing happened and the entire device functions as desired and as intended.

Additional note: lcd ribbon cable was also replaced after 2 months, but the problem still comes back.

UPDATE feb 8, 2016:

The frequency that this problem resurfaces is increasing with each passing day.

I now have to reseat the Power and LCD connectors (first unplug the power cable, then the LCD connector, leave like this for 20-30 seconds, then reconnect LCD-cable, and finally the power cable) something like twice a day for it to work for a while again.

After a while, the blacked-out/dark areas reappear and at a certain moment the screen stays black regardless of what you do, and hard-restarting the table does not work either.

This specific tablet is in warranty until end of march 2016, so I'll send it in for a repair, asking them to replace the full LCD-screen and LCD-cable and see if that helps.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] grrmisfit:
Had mine since Feb 2014 and it started with dark edge in bottom left to full on no screen .. reboot fixes but goes back soon as it's left off for awhile. I tried reseating the ribbons.. no luck.. Will try a battery pull soon.. I think it's the charger that might causing the issue. I say this cause sadly I never used the stock charger till just recently since I had so many laying around and it's only thing that changed. It's never been dropped since bought
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] grrmisfit:
Unplugged battery and no change.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] mroset:
Did you make sure to disconnect both the Power-connector on the board as well as the LCD-connector at the same time before reconnecting everything again ?

I've learned that only when disconnecting BOTH restores the tablet to a working status, in which the screen behaves normal again (at least for a while, until the next time that the problem occurs, which - in my case - occurs more and more frequently by the day...)

(Basic Instructions: first unplug the power cable to avoid any damage to sensitive components, then remove the LCD connector. Leave like this for 20-30 seconds, then reconnect LCD-cable, and finally the power cable, in that order.)

Did anyone out there have any luck effectively structurally solving this problem, e.g. with getting the entire LCD screen and cable replaced by Samsung ?

Given all the reports, this really looks like a factory or design flaw to me.

Note that our Sony Xperia Z2 tablet (excellent device BTW) has never exposed such an issue, this really is linked to Samsung and more specifically to this type/model.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] grrmisfit:
Well unlike others I could still change brightness. I did a hard reset to lollipop and so far so good
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] mroset:
Mmm, interesting variation, good to hear that your device is least working now.

Thing is, I also installed the latest version (Lollipop, 5.1.1 I guess) through the official channels, but as I expected already, this did not improve anything with regard to the 'black screen of death' issue.

I think my chances on success are slim (since it looks like a hardware issue, not a software/firmware issue), but I'll keep everyone posted to see what happens:

- after a hard reset to 5.1.1 (will need to do that anyway before sending it back).

- after getting it back from the Samsung repair shop (I'll make small indicator marks to assess whether LCD-display, cable, battery or mainboard have been replaced or not)