[G2 Q&A, Help & Troubleshooting] G2 n00b:
Hello. First, great forum- I can feel the love, as well as the collective genius at work here. It's refreshing to find a forum where people actually know their sh*t on a real, technologically advanced level. It's relieving as well, considering the headache that my new G2 is causing... as follows:

This is a Sprint device and I am still within the time frame to return if a resolution is not found.

Issue:

1.) While wi-fi remains connected (doesn't drop), it is terribly slow, averaging .8 - 3 mbps. Whereas, other Samsung android devices are averaging 15-20 mbps. Internet is cable, and I have reset the modem without experiencing any performance increase. (technicolor TC8305C, bgn)

2.) 4g is no better, averaging a mind boggling .5 mbps. (Don't even get me started on 3g- .1-.3 mbps)

3.) If 4g is even able to connect, which is rare... it disappears and and is nowhere to be found, or be (re) enabled.

Attempted (unsuccessful resolutions):

1.) Performed Sprint recommended troubleshooting techniques:

a.) updated profile

b.) soft reset(s)

c.) hard resets- multiple

2.) contacted customer care: received "refreshers," and was walked through numerous settings and performed various resets.

Recommended CC resolution: return device for exchange.

3.) Sprint store attempted to identify problem, and in the process found that their demo, along with employee handsets (G2) as well as new unboxed versions had the same problem. They offered to switch to an S4 or Nexus5 for free, or wait a couple days to see if the LG rep could offer a fix.

(further) Resolution: pending

Here's the deal- I think we can all agree that this phone is kick ass. Therefore, I would rather not switch, as I enjoy the experience it provides, as well as the satisfaction of getting to really bond with a device when troubleshooting them. Though, this phone seems to be pretty 'buggy,' and while I don't mind tinkering with computing devices (been seeing the blue screen since win '95), I'm not sure I want to be dealing with the potential hassle with a device we all rely on day in and day out to be our life blood... plus, just because I don't see/haven't experienced the other issues others have, doesn't mean they won't potentially manifest down the road. :/ Maybe the Nexus 5 is the better choice... but it seems like cost cutting has taken place in a couple areas- battery (2300), and the camera. Almost like the G2 is the flagship and the other is mildly scaled down in certain aspects even though the end result is compelling for both.

Please know that I am scouring middle earth low and wide for resolutions, and have not composed this post without first looking and becoming familiar with other peoples similiar experiences. I will continue to fact find, and I apologize for not reading all related threads before posting, but time is of the nigh, as I am still within a time frame to return in case the problem is inherent to this specific device (a lemon). Plus, I don't quite understand everything you're talking about, as I've never had/chosen to dig that deep into the obscure settings and techniques I've seen listed (and also because I JUST got it) Hence, the user name- g2 n00b. :)

So thank you in advance for your time in helping with this. It is both greatly appreciated, and not without gratitude on my part. Also, I hope I displayed proper educate by formating this post in a manner which is easy to sort through. K. let the trouble shooting begin. :)

also, to the mods- sorry if this is thread/issue has already been covered elsewhere. I also posted this issue on another board and nobody had heard of this problem, so I am fairly confident that i may be justified in having poted this. However, feel free to delete/lock/merge/ if I just didn't see it.. but please provide the link so I can further fact find, because I'm stumped. :) Thanks.