yashsingh1/xdaforums huggingface dataset:
[One (M7) Q&A, Help & Troubleshooting] cruel91:
Is there anyone with HTC One GPe Android version 4.4.x still stuck with this

(bootloader) [PG_ERROR] htc_pg_part_traverse(839):
(bootloader) invalid traverse range
(bootloader) [PG_ERROR] htc_pg_part_read(1029):
(bootloader) htc_pg_part_traverse failed
(bootloader) [DISPLAY_ERR] sp_custom partition: unlock_disp_buf.img_buf r
(bootloader) ead error!
(bootloader) [DISPLAY_ERR] Can not load custom splash!
(bootloader) Loading custom splash failed!
OKAY [ 0.543s]
finished. total time: 0.543s

I am right now contacting both Google and HTC support.

HTC instructed me both ways with their HTC dev site and "fastboot oem unlock". However, we all know these are not gonna work. Then they claimed that Google is in charge of the software then we must contact Google support. Then I askd if I can restore back my phone to 4.3 or 4.2? Then, they asked for my IMEI. After they received my IMEI, they said "Please be noted that your HTC One ， is shipping to USA. Please be noticed that your information has been transferred to the related department.". I just dont know what is going here. I think we should disturb them for them somehow fix this or release the factory image, so that we can restore back to Android 4.3 or 4.2 to unlock the bootloader.

Google, in the other hand, said that they do not provide support about unlock bootloader. I have explained to them that "fastboot oem unlock" is inside AndroidSDK and it is not external hack or something like that. Then, they gave me this link https://groups.google.com/forum/#!topic/indian-android/Mfsf8Rb9SAk and said our HTC One GPe 4.2.2 can be unlocked bootloader.

I think we should make them aware there are many people stuck like this and it's not our fault to update to 4.4.x and forget about unlocked bootloader.
[One (M7) Q&A, Help & Troubleshooting] joe7wu:
I switched to a Nexus 5 but still waiting for any progress on this issue. Missing the front-facing speakers so much!
[One (M7) Q&A, Help & Troubleshooting] cruel91:
I have met Tony (Google Support) and Natalia (HTC Support). They are very nice people and they are trying to escalating and pushing this issue into the developer department. I leave them an keyword search on XDA forum to show that other people having this issue. Hopefully, it will be fixed soon.
[One (M7) Q&A, Help & Troubleshooting] joe7wu:
Thanks!:good:
[One (M7) Q&A, Help & Troubleshooting] sungamagnus:
Thanks. Having the same issue. Hope I don't need to return this. :good:
[One (M7) Q&A, Help & Troubleshooting] alangrig:
1. Unlock bootloader via htcdev

2. Flash custom recovery after unlocking bootloader

3. From custom recovery, for example CWM, adb sideload SuperSU.zip

4. Now make sure USB debugging is enabled

5. Now run firewater s-off without temproot

6. Here you go, s-off is done.

7. Now get GPE 4.4.2 RUU zip, if can't find one PM me, will upload it for you.

8. Before doing this "Go to fastboot, and type command: fastboot oem rebootRUU" ,make sure cid matches Google one, or just fastboot oem writecid 11111111 (enter), this will give you supercid. Don't worry about, you can always writecid to original Google due to S-OFF, and supercid won't prevent from OTA.

9. now type: fastboot flash zip NAME,zip and you will get message like this: FAILED (remote: 90 hboot pre-update! please flush image again immediately)

finished. total time: 47.641s

10. Now repeat fastboot flash zip NAME,zip

11. Congrats, GPE version is installed and ready for upcoming OTA updates.

If you wanna lock bootloader, but keep S-Off, let me know, cause a little bit different at the end prior to GPE flash.

Good luck.
[One (M7) Q&A, Help & Troubleshooting] idealz:
Thanks but I don't think htcdev works with the gpe bootloader...

Thanks cruel for escalating the issue. Hopefully we can unlock the gpe like it should've in the first place :)
[One (M7) Q&A, Help & Troubleshooting] therein2:
You are right HTCdev doesn't work with the GPE Bootloader. I am having the same issue as everyone here, and there is nothing to be done right now. If you contact Google, they'll replace your phone without a hassle. I called them yesterday, and I have my new phone today.

My situation was:

S-ON

oem unlock doesn't work, HTCdev doesn't work

HBOOT 1.54

3.62.1700.1

CID GOOGL001

NO ROM
[One (M7) Q&A, Help & Troubleshooting] idealz:
Did the replacement come with 4.2.2? And able to unlock?
[One (M7) Q&A, Help & Troubleshooting] backfromthestorm:
I had this exact same problem.

Never thought I'd get it unlocked and rooted again. Then.. moonshine came out with the option to unlock bootloader without going through HTC dev.

In 5 minutes s-off and unlocked.

http://moonshine.io/
[One (M7) Q&A, Help & Troubleshooting] therein2:
Yes to both of your questions.

Unfortunately this wouldn't work in my/our case due to the following pre-reqs:

-> Your device must be HTCDEV unlocked unless using Moonshine with the HTC Droid DNA.

-> Fast boot disabled on your device (settings -> battery -> UNcheck “fast boot”

-> USB debugging enabled on your device

as we don't have access to the operating system
[One (M7) Q&A, Help & Troubleshooting] idealz:
Thank you. I guess I'll be calling Google... I can't live without root or custom roms.
[One (M7) Q&A, Help & Troubleshooting] cruel91:
Could you post your CID and ModelID with your ROM be4 using Moonshine and Hboot version? I have a working stock ROM HTC One GPe 4.4.2 with 1.54 hboot version. I tried to use Moonshine, but I just dont know which version should I download
[One (M7) Q&A, Help & Troubleshooting] idealz:
Called Google.. Didn't expect much but basically told me to go to htc. They say they can't replace if the device is not within 15 days of purchase. Kind of what I was expecting... Disappointing.

I would also like to know which moonshine works with the gpe.. I'm guessing the Dev version...
[One (M7) Q&A, Help & Troubleshooting] therein2:
Call them again, that's ridiculous. I had a 5 minute conversation with them over the phone and they sent me a new one.
[One (M7) Q&A, Help & Troubleshooting] idealz:
I'll try tomorrow. I'm guessing they keep record of the phone conversations so I don't expect much more.. Is there anything particular you told them other than the boot loader doesn't unlock like it's supposed to?
[One (M7) Q&A, Help & Troubleshooting] backfromthestorm:
Hi, i have 1.55 hboot, stock Rom, 3.62.401.

Noooo I'm so sorry!

It wasn't moonshine!

It was...

http://firewater-soff.com/instructions/

Firewater!

So easy to use... Takes 5 minutes.

Will unlock your bootloader, by using temproot. Then s-off.
[One (M7) Q&A, Help & Troubleshooting] orsha81:
This method with firewater and temproot only works on 4.3 to 4.4.2 with a temroot does not work
[One (M7) Q&A, Help & Troubleshooting] cruel91:
Yea sadly firewater temp root doesnt work on 4.4.x
[One (M7) Q&A, Help & Troubleshooting] idealz:
Not only that.. 3.62.401 is a sense ROM... -.-
[One (M7) Q&A, Help & Troubleshooting] idealz:
deleted...
[One (M7) Q&A, Help & Troubleshooting] Genzun:
http://www.htc1guru.com

Check it out :( Have many RUU for all type version but do not have for HTC One GPe ........................... Waitting continues :crying:
[One (M7) Q&A, Help & Troubleshooting] throcker:
hey guys if you have a rooted rom try this on the terminal via adb

adb devices

adb shell

su

echo -ne "HTCU" | dd of=/dev/block/mmcblk0p3 bs=1 seek=33796

(is highly reccomended to copy/paste to avoid errors)

exit

(repeat if necessary to go back to adb)

adb reboot bootloader

worked at first try for me :D
[One (M7) Q&A, Help & Troubleshooting] nkk71:
this only works with S-OFF, most guys here have S-ON :(

credits to [MENTION=3437245]scotty1223[/MENTION]: http://xdaforums.com/showthread.php?t=2475914
[One (M7) Q&A, Help & Troubleshooting] cruel91:
I updated some news for this isssue:

Google Support: they claimed that HTC should be in charge of this issue. They contacted HTC to make sure both their support consistency because HTC support has claimed Google should take responsibility before. However, Google still investigate this issue.

I just meet HTC Tier 3 Escalation Team. She collects Hboot screen, OS version with all "fastboot getvar all". Hopefully we can make some new progresses.
[One (M7) Q&A, Help & Troubleshooting] Genzun:
Hope can have RUU for GPE 4.4.2 Soon as many RUU has appeared .
[One (M7) Q&A, Help & Troubleshooting] the phone breaker:
my phone is s-off and relocked to gpe how do i apply this?? (phone works perfect)
[One (M7) Q&A, Help & Troubleshooting] throcker:
man, just copy/paste the commands I wrote...simple...then press enter!....worked flawlessly for me
[One (M7) Q&A, Help & Troubleshooting] the phone breaker:
what happin here?
[One (M7) Q&A, Help & Troubleshooting] clsA:
emulator-5554 is not a phone

I have no idea what you have plugged in
[One (M7) Q&A, Help & Troubleshooting] the phone breaker:
it might have been my speakers :D

will do tmorrow
[One (M7) Q&A, Help & Troubleshooting] throcker:
when you prompt "su" superSU should ask you for root permissions (you have to be rooted)

on the screenshot you posted it can't find su permissions
[One (M7) Q&A, Help & Troubleshooting] nkk71:
I don't know why "emulator-5554" is showing up, but more importantly why is your shell showing: shell@GT-N7000?

Isn't that a Samsung Galaxy Note/GT-N7000??

The above adb commands are for

HTC One M7

(with S-Off).
[One (M7) Q&A, Help & Troubleshooting] the phone breaker:
no i have a htc one with s off and no root because i relocked my boot-loader

plus i dont know why a a note is showing for
[One (M7) Q&A, Help & Troubleshooting] nkk71:
1- do you have a custom recovery?

2- can you post a "fastboot getvar all" excluding IMEI and s/n
[One (M7) Q&A, Help & Troubleshooting] the phone breaker:
no recovery but here
[One (M7) Q&A, Help & Troubleshooting] nkk71:
Since you are S-Off, use a custom recovery masked in a firwmare package: you can use of these "firmware" packages (m7_u/ul only):

http://www.androidfilehost.com/?w=files&flid=13085

fastboot oem rebootRUU

fastboot flash zip fw_m7ul_TWRP_2.6.3.3_1.26.401.33.zip

fastboot reboot-bootloader

-> enter RECOVERY (should be TWRP now)

and use [MENTION=3437245]scotty1223[/MENTION]'s commands in custom recovery http://xdaforums.com/showthread.php?t=2475914 to unlock bootloader

C:\ADB3>[B][COLOR="Blue"]adb devices[/COLOR][/B]
List of devices attached
HT34xxxxxxxx recovery [I]<- you need to be in custom recovery to
ensure [B]root[/B] privileges
i.e. an adb shell with [B]#[/B] as opposed to [B]$[/B][/I]

C:\ADB3>[B][COLOR="Blue"]adb shell[/COLOR][/B]

[I][SIZE="1"]Setting UNLOCKED[/SIZE][/I]
~ # [B][COLOR="Blue"]echo -ne "HTCU" | dd of=/dev/block/mmcblk0p3 bs=1 seek=33796[/COLOR][/B]
echo -ne "HTCU" | dd of=/dev/block/mmcblk0p3 bs=1 seek=33796
4+0 records in
4+0 records out
4 bytes (4B) copied, 0.007691 seconds, 520B/s

~ # [B][COLOR="Blue"]exit[/COLOR][/B]
exit

C:\ADB3>[B][COLOR="Blue"]adb reboot bootloader[/COLOR][/B]

ps: your version-main will now say 1.26.401.33; it didn't actually change, but version-main always show the last thing flashed in ruu mode.

.
[One (M7) Q&A, Help & Troubleshooting] the phone breaker:
for some reason it thinks it is an gt-n7000

---------- Post added at 03:38 PM ---------- Previous post was at 03:36 PM ----------

and a emulator again
[One (M7) Q&A, Help & Troubleshooting] nkk71:
:confused:

are you saying after flashing the masked TWRP firmware

and

while in TWRP recovery, adb devices shows up as emulator again?
[One (M7) Q&A, Help & Troubleshooting] the phone breaker:
ohh will try now
[One (M7) Q&A, Help & Troubleshooting] the phone breaker:
while in twrp

and can i flash rom while i have twrp
[One (M7) Q&A, Help & Troubleshooting] nkk71:
i wish you would copy/paste the command prompt (no screenshot), try:

adb -s FA35VW916114 shell

that should connect to your phone, not to whatever else is running.

and twrp will have a slight different shell prompt, not just ~# it will be something like ~ # ←[6n

then type (copy/paste recommended) the commands in blue mentioned above, also adb reboot bootloader, may not work on some versions, so just manually select reboot, and bootloader, and you should be unlocked.
[One (M7) Q&A, Help & Troubleshooting] the phone breaker:
thanks mate its unlocked :highfive:
[One (M7) Q&A, Help & Troubleshooting] nkk71:
:good: :cowboy:

;)

and you have a GT emulated ?
[One (M7) Q&A, Help & Troubleshooting] the phone breaker:
not sure mate but i am UNLOCKED so that does me :)
[One (M7) Q&A, Help & Troubleshooting] vikas.mishra:
Cruel91,

Did you get any update from HTC or Google about this? Since it has been a month or so, was wondering if you were able to make any progress.
[One (M7) Q&A, Help & Troubleshooting] cruel91:
Hi,

Google has no longer been in charge of this. This is all about HTC. Last week I also got a response from HTC said they were still working and no ETA at the moment. I hope they will release the fix in 4.4.3
[One (M7) Q&A, Help & Troubleshooting] vikas.mishra:
Thanks - could you update us here if you find out about the fix?
[One (M7) Q&A, Help & Troubleshooting] cruel91:
Sure I will keep u guys posted.
[One (M7) Q&A, Help & Troubleshooting] cruel91:
I have not received response from HTC since my email last week to get any new update. Maybe this is not in their priority. I am about to switch to Nexus5. It's hard to live without root.
[One (M7) Q&A, Help & Troubleshooting] idealz:
Has anyone received the 4.4.3 update on their gpe? If so is this issue fixed?
[One (M7) Q&A, Help & Troubleshooting] BinaryFabric:
I'm wondering how many people are waiting for this update to actually see if this fixes the problem. If it doesn't I will be truly disappointed.
[One (M7) Q&A, Help & Troubleshooting] idealz:
I am unable to unlock the bootloader using the fastboot oem unlock command with the 4.4.3 update. I guess it's time to move on to a different device. It's a shame cuz there's nothing wrong with the device itself
[One (M7) Q&A, Help & Troubleshooting] BinaryFabric:
Are you still getting the same error, or is it a different one?
[One (M7) Q&A, Help & Troubleshooting] idealz:
same error. :(
[One (M7) Q&A, Help & Troubleshooting] kershaw_1@outlook.com:
Hey guys, search google for "PhoneFunShop" they offer an S-Off service for the HTC One M7. They use a Java Card and that way your device does not get damaged & you can finally flash another ruu over the google rom

£15 plus postage to them and back to you. UK based service, but they do offer a worldwide service.

They ship it back to you with Super CID also

This service helped me, so I'm just passing on a great service by them.
[One (M7) Q&A, Help & Troubleshooting] alray:
thanks for sharing this here, im sure it worth 15$ :good:
[One (M7) Q&A, Help & Troubleshooting] idealz:
Do they really do worldwide? It looks like they say eu only for htc one...
[One (M7) Q&A, Help & Troubleshooting] kershaw_1@outlook.com:
I asked one of the staff at the shop and they said that they would do the service but the customer would be liable of the phone got lost in the post
[One (M7) Q&A, Help & Troubleshooting] Pacattack:
I used Fone Fun Shop s-off service today, it took 10 mins, excellent friendly service :)

Cost £15, on a HTC one with GE 4.4.3 on it :)
[One (M7) Q&A, Help & Troubleshooting] Genzun:
It cool for some guy in UK . That great news ! But with unlucky guy like me not in UK :( . What must i do ?
[One (M7) Q&A, Help & Troubleshooting] idealz:
Gave up on the one gpe and sold it. Moving onto a n5.. Cost of shipping and service doesn't make sense when getting a n5 after selling gpe costs $50. It's really too bad htc couldn't get its gpe right.
[One (M7) Q&A, Help & Troubleshooting] cruel91:
Sure it is ridiculous that we must pay extra for sth that HTC MUST do for us. I have already switched to Nexus5
[One (M7) Q&A, Help & Troubleshooting] Genzun:
Have new firmware 4.4.4 but nothing change for our problem . Still can not unlock bootloader :(
[One (M7) Q&A, Help & Troubleshooting] Bhawks_2:
I'm still experiencing this same problem and I'm on Android 4.4.4 (original GPE, never been tampered with or unlocked)

Anyone have a solution yet?

KR

Stefan
[One (M7) Q&A, Help & Troubleshooting] alray:
the only way out of this atm is to s-off the phone.
[One (M7) Q&A, Help & Troubleshooting] cruel91:
I dont think there is any solution at this moment. You can try to contact HTC Dev Support to push them again (https://www.htcdev.com/contact). Last time, I emailed them, but they ignored
[One (M7) Q&A, Help & Troubleshooting] Arjen_Arg:
I just got my GPE replaced over purple tint issue. The tint is less, but it's still there, I bet it will progress over time like the previous one. Anyway, I let it get a few OTAs, then try to unlock and now I'm stuck here. I just feel sad :(
[One (M7) Q&A, Help & Troubleshooting] joe7wu:
i really don't believe either htc or google will address this issue in the future; time to move on:rolleyes:
[One (M7) Q&A, Help & Troubleshooting] Arjen_Arg:
Yeah, a few updates went by, it seems it's forgotten. It really sucks. I like my One, but I need unlook on my phone.
[One (M7) Q&A, Help & Troubleshooting] cruel91:
U guys should raise the issue to HTC Support for them to have more awareness
[One (M7) Q&A, Help & Troubleshooting] joe7wu:
Have done it more than once, man.
[One (M7) Q&A, Help & Troubleshooting] RageXL:
Still no solution ?
[One (M7) Q&A, Help & Troubleshooting] Waiting4MyAndroid:
I finally contacted HTC support about this issue about 3 weeks ago, and got a response from a tier 3 support agent:

"My name is Jauna and I'm with the HTC Tier 3 Escalations - Special Projects Team. I have received your escalation # S2014006107001, where you were having trouble unlocking the bootloader of your device. I will be happy to assist you as much as possible with this. Before we begin, are you experiencing any errors? What step are you stuck on? "

So I sent them a copy/paste text of the exact error we are having, and also mentioned that there are many of us who are having the same issue. I got the following response:

"Thank you for getting the information to me. We are currently investigating this issue with Google. If you know of others having this issue, please have them contact us as well. The more information we can gather, will assist HTC and Google in coming up with a resolution as fast as possible."

Please call HTC and tell them about this! They want us to report it! AGAIN PLEASE CALL and open a case.
[One (M7) Q&A, Help & Troubleshooting] angel91:
Hi I'm Italian and I also have the same problem how can I fix .
[One (M7) Q&A, Help & Troubleshooting] clsA:
you can't ...that's the whole point of this thread
[One (M7) Q&A, Help & Troubleshooting] angel91:
I have contacted htc customer service reporting this issue hopefully in their help ...
[One (M7) Q&A, Help & Troubleshooting] vkr024:
One method that worked for with bootloader locked but S-Off

Fello xda-developers,

I had a similar problem:

1) GPE 4.4.4 KitKat which was originally AT&T phone

2) S-Off

3) Bootloader locked

4) HBoot 1.54

What I wanted to do, get back to some AT&T stock firmware to SIM unlock the phone, have to send it overseas.

I tried bootloader unlocking from official HTC website did not work. Bootloader still locked

fastboot oem unlock command did not work

Multiple different RUUs did not work

Here is what worked:

1) Since the device was S-Off, I downloaded Hboot from Firewater from:

http://firewater-soff.com/hboot-downloads/

2) Then unlocked the bootloader from HTC website, this time time it worked.

3) Then used following to get to android v 4.3

http://xdaforums.com/showthread.php?t=2476730

4) Then SIM unlocked the phone

5) Then TWRP and Android Revolution HD.

Hope this helps some on the thread who have S-Off but still have the bootloader locked.

Thanks,
[One (M7) Q&A, Help & Troubleshooting] Arjen_Arg:
I've contacted HTC support too.
[One (M7) Q&A, Help & Troubleshooting] cruel91:
Do you guys have any more news? My ticket also reaches to Jauna. Here is the last message I received on 24th April:
[One (M7) Q&A, Help & Troubleshooting] Neosony:
It worked

hey guys I bought my HTC from amazon and It comes with GPE 4.4.4 locked and S-ON so nothing work on unlocking

but I used Sunshine and now my phone its unlocked and S-OFF hope it help :D
[One (M7) Q&A, Help & Troubleshooting] Arjen_Arg:
Thanks for the tip! I'm going to try it right now!

EDIT: 25 bucks... hmm, I'm gonna wait to see if it got fix on Lollipop first.
[One (M7) Q&A, Help & Troubleshooting] Skanob:
confirmed sunshine is going to work on an S-On GPe phone as I was able to get into the payment part. Let's hope Lollipop is going to fix this problem, or not mess around with sunshine's method.
[One (M7) Q&A, Help & Troubleshooting] imadsaber:
No solution ?
[One (M7) Q&A, Help & Troubleshooting] Arjen_Arg:
Nup, 25 U$S or wait for lollipop with fingers crossed.
[One (M7) Q&A, Help & Troubleshooting] joe7wu:
Hey, it's good to hear that at least someone revived his HTC One. Just to confirm, your device has a working rom that it can boot into, right? Since some of us here are dealing with a device with no bootable rom.
[One (M7) Q&A, Help & Troubleshooting] JiraffeLeung:
Contacted HTC about this

I've just sent an inquiry. Please demand this to be fixed as well, either in the Lollipop RUU, or in a working hboot that actually will work with FASTBOOT OEM UNLOCK.
[One (M7) Q&A, Help & Troubleshooting] imadsaber:
i will do the sunshine method but he need a root & i dont have a root cuz im in gpe rom
[One (M7) Q&A, Help & Troubleshooting] Waiting4MyAndroid:
Sad to report that the Lollipop OTA did not fix the bootloader unlock problem. I guess it is time to sell the phone and move on to something else. Definitely not HTC!
[One (M7) Q&A, Help & Troubleshooting] Arjen_Arg:
That blows. I guess sunshine is the option now.
[One (M7) Q&A, Help & Troubleshooting] Waiting4MyAndroid:
Will Sunshine work if not rooted?
[One (M7) Q&A, Help & Troubleshooting] Arjen_Arg:
Acording to some people on this thread, yes.
[One (M7) Q&A, Help & Troubleshooting] Waiting4MyAndroid:
Thanks for the reply. So there is hope after all!
[One (M7) Q&A, Help & Troubleshooting] cruel91:
In addition, the temp root method in Sunshine does not work on Lollipop, just to make sure you use Sunshine be4 upgrading
[One (M7) Q&A, Help & Troubleshooting] imadsaber:
there is any news ? :(
[One (M7) Q&A, Help & Troubleshooting] Arjen_Arg:
I went the 25 U$S route. After hearing that Sunshine doesn't work on lollipop and that lollipop didn't fix the bug, I used Sunshine before updating. My phone is now unlock and S-Off. I gotta say thou that on Lollipop without xposed framework I have little interest in root.
[One (M7) Q&A, Help & Troubleshooting] imadsaber:
what about the root ? sunshine cant get the permission :'(
[One (M7) Q&A, Help & Troubleshooting] Arjen_Arg:
It works on locked phones, don't ask me why but Sunshine can S-Off and Unlock locked phones with no root.
[One (M7) Q&A, Help & Troubleshooting] joe7wu:
Do you have a functional rom before doing Sunshine?
[One (M7) Q&A, Help & Troubleshooting] imadsaber:
Any news pleaaaaase