yashsingh1/xdaforums huggingface dataset:
[Moto X General] daniel2744:
So I just tried to talk to them since I got my phone a few weeks ago. Here is my chat transcript:

Maureen: Hi, my name is Maureen. How may I help you?

Daniel: Hello

Maureen: Good Day. I will do my best to assist you today.

Maureen: I would like to know the details of the concern that you have on your device.

Daniel: I had a question. This is not about the device in terms of tech trouble. I understand that the Moto X developer edition is going to be on sale next Monday. I just ordered the phone like two weeks ago. Is there any way that I could get a price match or something

Maureen: The prices on our on-line store are subject to change at any time.

Maureen: Please provide me with your order number.

Daniel: I understand

Daniel: 00176597

Maureen: Thank you.

Maureen: And this phone is for Verizon, right?

Daniel: No. This is the GSM Networks edition

Maureen: I see.

Maureen: My apologies, but we do not have any promotion for this price drop.

Daniel: oh okay. i just heard some people were able to get a $50 credit towards Motorola accessories as a result of this deal that i have been reading online all day today

Maureen: That's for Verizon's price drop deal which has ended a week ago.

Daniel: oh okay then

Maureen: And since we just released the blog about the cyber Monday price drop, as of the moment we do not any promo deals.

Maureen: But we are hoping that there will be a little compensation for customer's that has purchased the phone earlier.

Daniel: So should I ask again soon as the day appoarches

Maureen: I recommend you check back on Monday.

Daniel: okay I will then.

Maureen: Is there anything else that I can assist you today?

Daniel: No that is all for today

Maureen: If you need any more information get in touch. Thanks from Motorola, bye!

Maureen has disconnected.

I probably could of tried to push the matter a little harder but I will just wait for Monday and ask again. I have to study right now for class and don't have much time to waste(even though I'm here posting stuff lol)
[Moto X General] kzoodroid:
There was a thread in the help section about sim unlocking the phone I thought there was mention of both AT&T and TMo having it sim locked but it may have just been AT&T. But then I don't see why you would need to choose a carrier in Moto Maker if its sim unlocked, it should be like the dev edition where it just says GSM.
[Moto X General] aimfire72:
Crap, I just got an unlocked one from Amazon last week. You think Amazon will price match this? I hope so... worth a try. If not, I'll return to Amazon and buy direct from Motorola on Monday.
[Moto X General] imnuts:
You can't get a developer edition through MotoMaker, it's one or the other unfortunately. Also, I may be picking one up, especially if they offer the no interest financing option on top of the discount.
[Moto X General] kzoodroid:
The no interest financing is a line of credit through a bank partnered with Motorola, you apply on-line and once approved you then set up an account on the Motorola Credit website to make payments. I was approved within 10 seconds of hitting the submit button and they emailed my account number right away which is used during checkout in the Motorola Store. The line of credit is good for everything on Motorola's site and you get 6, 12 or 18 months same as cash depending upon how much you spend. I got 18 months on the phone and 12 months on the accessories I bought a week later. The interest rate is 30% compounded from the date of purchase if you fail to pay it off in time.
[Moto X General] APeaceofStrange:
Just paid 390 for a 16 GB on swappa. Debating on if I should sell that when I get it and buy a custom 32 gb.
[Moto X General] gotluck:
hoping to find out if tmobile moto maker is the same as the gsm developer edition

my wife would prefer the customization

will be used on ATT Gophone
[Moto X General] aimfire72:
Amazon refused to price match this deal. Just got the phone 6 days ago, so I'll be returning it and ordering from Motorola on Monday.
[Moto X General] madgalaxy:
I am going to wait until Monday to see if I can even get one at that price. If I can, I will return the one I got last week (still within 14 day).
[Moto X General] kirdroid:
Authorized the return today and dropped off the phone today thinking I will buy the cyber Monday deal. But I picked up a sealed 32 GB Nexus 5 locally today evening. I will wait for the wood back Moto X now.
[Moto X General] Jayrod1980:
Totally sucks for me. I have a nexus 5 already but I really wanted this phone. I've been debating buying it and finally bought the T-Mobile 32gb Dev version off motomaker literally 10 hours before this damn announcement.

I called to complain, as I really want this phone. However I do have an n5 that I'm mostly happy about. I'd rather them comp me than have to wait, return/refuse shipment and have to re order. They would be doing their customer base a huge favor by crediting buyers that are eligible, ie those that bought within a week off contract, rather than making them return the phone, pay for shipping back etc. This would be a conquest purchase on my part. If Google didn't want Motorola to gain business and return to profitability, then why spend billions on the company and devote $500 million to their ad fund?

The rep on the phone said they could of nothing since my phone is listed as in export status... Meaning in the process of production, but that they received a ton of calls and had already inquired with corporate with a overall solution. The rep said that she would forward up my issue to management and that I would be contacted prior to Monday.

If I have to go through all the return on a phone I'm not scheduled to receive until days after the cyber Monday deal, I might was well not get the moto x. Motorola needs to show they care about their customers if they are going to make their flagship nexus priced for one day knowing that their target audience has to wait about a week for production to finish. This is a bad idea on their part IMO.
[Moto X General] blackhand1001:
yeah. same here.
[Moto X General] buton2:
that sucks... just wait for the moto maker then
[Moto X General] jorgeefflores:
Bad news, it seems the dev unit for Verizon has sold out, or that is what moto support has said on twitter.
[Moto X General] Rhiannon224:
I successfully ordered the GSM Developer Edition and they processed my return on the Moto Maker one I received on Nov 22, got a confirmation e mail for both with a prepaid return label from FedEx! WINNING!
[Moto X General] buton2:
my wife wants a moto maker Violete...i hope i can get it... because i already have my dev editon... and she will be pissed if i dont get her a moto x also
[Moto X General] blackhand1001:
where are you seeing it on twitter.
[Moto X General] 88VDUB:
No I had no problems it went right through.
[Moto X General] printing724:
Nah, won't buy one with a locked bootloader. Guess the Gnex is going to have to keep plugging along for a while. :(
[Moto X General] dehsA:
Just used my Thai credit card to buy a GSM Developer Edition and having it shipped to a relative's house in New York. Order went through. Got an order number email. Wondering if they'll cancel my order.
[Moto X General] jorgeefflores:
They replied to someones inquiry about the device not being available in the cart. It was about 12 minutes ago in their replies.
[Moto X General] cipsaz:
Can they ****ing get this motomaker going? Shameless Motorola.
[Moto X General] dfullerman:
This is the worst experience I have ever had...it's a shame, I really wanted to order one of these for my Dad. Now I just find myself wondering why when I can go over to the Nexus site and get a nexus 5 without any of this hassle?
[Moto X General] homemadehitshow:
In cart, in stock. Decided to do the Moto Credit - Out of Stock.

Not a huge deal but annoying.
[Moto X General] kingnaldo28:
wtf, they cancel my order omg

We're sorry

We’ll be issuing a refund if your card was billed.

If you feel this is an error, or want to know why the order was canceled, please call our Order Specialists at 1-866-282-7387.

Canceled order details

Order # 00213892

Placed on Monday, 12/02/13

Payment amount: $427.99

Payment method: MASTER

Hit us up!

Call Customer Service at

1-800-734-5870
[Moto X General] robotphood:
Anything unsual about your order?
[Moto X General] SymbioticGenius:
Not happy. Said credit is immediate with 0 percent. My lowest Fico is 728 on Equifax. I was hoping to get this deal with 0% only to get an email saying I was pending and would get a response in 7-10 days. I guess it's one of those 800+ only deals.

Then I wait all morning to get a Moto maker on T-Mobile. Site down. I said screw it I'll go to the office and apparently on a 20 minute drive the entire world bought what they had.

So I say screw it and go for the developer edition. The site goes down again mid checkout. This time my whole branch lost internet. I had to tether my pc from my Nexus 5 to order a phone I was forced to settle for and pay via credit card and accrue a minimal amount of interest on.

DAMN you Motorola, don't you realize you cannot stop me from purchasing your amazing products no matter how hard you try...

Jk I'm so happy... Kinda :D

Sent from my Nexus 5
[Moto X General] dehsA:
How long after you placed your order?
[Moto X General] kingnaldo28:
I order at 11:58am ET and got the cancel email at 12:45 pm ET
[Moto X General] robotphood:
I got 0% and my score is a bit lower then yours. Did you apply today? I did it a few days ago.
[Moto X General] 88VDUB:
I ordered at 11:48 and have not received anything about canceling the order.
[Moto X General] chaoslimits:
Wow Dev edition sold out this quickly? Not really surprising actually. Between my order # and the other # I saw in here there werer 700 orders in less than 30 minutes. Hope these things ship quickly.
[Moto X General] karn101:
Mine is mid 600s and I got 0% immediately. Something must have been screwed up.
[Moto X General] locness:
whats the difference between the woven black/white non moto maker tmobile vs moto maker tmobile....????

I might just say screw the customization and keep the black one I ordered
[Moto X General] robotphood:
I doubt there is any difference.
[Moto X General] herzzreh:
So DE has been sold out but Motomaker still isn't available?
[Moto X General] jorgeefflores:
I belive only the Verizon model has sold out.
[Moto X General] jlinn75:
has anyone had any luck with moto maker
[Moto X General] poena:
and just as i thought. dev edition sold out while I was out at lunch. UGH :mad:

so now wait for motomaker and do an order and return on mine or just go for that $150 credit. Though it'll be hard to spend that much credit in the store.
[Moto X General] skwalk47:
Whelp, this is the best I can do...

Hi there,

I tried to order the VZW Developer Edition Moto X this morning as part of the "Cyber Monday Sale". I had been constantly monitoring your twitter for updates and refreshing my cart to be one of the first to order the device. I think there was an error with the checkout on my mobile device (see attachments). Several minutes later, after getting to a computer, I tried again and I now get the notice "Some items in your cart are no longer available." By searching through forums I found several others had successfully ordered the VZW Developer Moto X in the minutes after I had tried to process the order from my phone. I later found out that it sold out but I am convinced that my order at 11:45 (see timestamp on attachment) was made before the device sold out.

I was really looking forward to taking advantage of this good offer to be able to upgrade from my (relatively new) Galaxy S4 that I dont really like and go back to Motorola.

Please let me know what to do in order to get the promotional price.

Thank you.

Sincerely,

My Real Name
[Moto X General] bugsy:
No, apparently the motomaker site is still having problems. I saw on another board that a couple of people may have gotten an order through, but Motorola have also posted on their social media sites that motomaker is still unavailable. Definitely a botched launch, but as they say, no publicity is bad publicity. They can spin this as overwhelming demand brought down their systems and drive more attention to their products.
[Moto X General] RyanTX:
I have been following their Twitter account and they never even said the DE was on sale - they have been saying all along the cyber monday discount wasn't going in effect until all their servers were fixed. Hopefully I don't miss out on the non DE....
[Moto X General] SymbioticGenius:
@ robot phood

Yeah I did it today. I didn't think about applying ahead of time. I'm so used to 0% on cars where it's all done same day. Plus I hadn't committed to buying until this deal came out on Friday. I'm fine with the way things turned out as long as I don't get cancelled like some here

[MENTION=330656]karn[/MENTION]

I'm sure it was a error, but I called and got the script. No real help.

Doesn't matter as long as I get my phone at the price I paid

Sent from my Nexus 5
[Moto X General] elpmet27:
Looks like the GSM Developer's Edition is sold out....
[Moto X General] kingnaldo28:
http://www.motorola.com/us/Moto-X-for-T-Mobile/m-moto-x-tmobile.html

You can order this, I talk to a representative and he told me that they will investigate, why they cancel mine, i am a little disappointed. I dont know if i want a moto x anymore.
[Moto X General] Rhiannon224:
Cyber Monday $150 off moto X starts @8am central time on 12/2.

The Verizon Developer Edition is available again for $399. Nevermind showing out of stock again.
[Moto X General] poena:
I just realized that I still had the Dev Ed VZW in my cart and it is letting me go through the entire checkout process. I wonder what would happen if I tried to submit my order.
[Moto X General] Rhiannon224:
Does it show sale price? Try it and see.
[Moto X General] dokukinoko:
We're coming up on 5 hours now and still seeing MotoMaker with "Email Design" instead of Continue/Add to cart...

And no more Signature/Engraving option -- I really hope this is just gone temporarily.
[Moto X General] jlinn75:
unbelievable
[Moto X General] poena:
ah won't let me.

this sucks because i ordered my moto x on nov 18th and that was the cut off for 2 weeks. if this drags on then I won't be able to get $150 back.
[Moto X General] rockingondrums:
Wow. I fell asleep an hour after the stupid sale time because I hadn't slept all night (because I knew I wouldn't wake up in time)...

I wake up just 3 hours later and find my cart empty and i'm unable to build my own, and I can add the GSM DE to my cart but it's "unavailable". If they don't give me some kind of raincheck then I'm just not going to buy the Moto X, ever. It's too f*** expensive off-contract for a phone and I'll let them know that I'll be telling everyone I know not to buy one (I'm the person my friends ask about phones).
[Moto X General] printing724:
I've still got one in my cart but it still comes up as no longer available when processing the order.
[Moto X General] chaoslimits:
So because you fell asleep, it's Moto's fault? Lol
[Moto X General] jorgeefflores:
I hope my decision to pass on the DE to get a moto maker doesn't bite me in the ass...
[Moto X General] illek46:
I'm sure MOTO will be quaking in their boots over that threat :)
[Moto X General] km8j:
Annoying. Wonder if I should forego the custom colors and just order black
[Moto X General] buton2:
motomaker should work...if not i will be in trouble with m wife..... me with a new cellphone and her with ther old gnex
[Moto X General] aooga:
Motomaker still down. I did get a $150 moto store credit since I ordered after the 18th. It's pretty much useless for me though. They don't have much in stock.
[Moto X General] dfullerman:
That's what I just did, got the preconfigured tmobile woven black from the link a couple of posts back and it went through on the first attempt with no problems.
[Moto X General] robotphood:
That's what I did. But I'm still holding out for a shot at moto maker. At this point I have hyped myself up to get a moto X and having one is better than none. Also figure with a little modding I could swap the back at some point later on.
[Moto X General] tarheelfan0608:
I have all my stuff in a cart just waiting to be able to check out :(

just keeps saying this in red :(

You cannot checkout with a Moto X right now
[Moto X General] aooga:
They should just give people a $150 coupon code to order later. At least whoever had a phone in their cart. It would really lighten the load and make more happy customers.
[Moto X General] robotphood:
Motorola Support ‏@MotorolaSupport 9m

Thanks to everyone hanging in there on our feed. Apparently we've hit our tweet limit for now. Hope to be back responding soon!

Nothing is going right today is it? :/
[Moto X General] r_diaz13:
I know... Join the club... everyone is on the same boat.....
[Moto X General] aooga:
Boy, was this wrong :)
[Moto X General] robotphood:
Nothing is going right today is it? :/
[Moto X General] finalarcadia:
Falling asleep. Someone give me strength to fight the good fight. When will motomaker arrive.
[Moto X General] Legaleye3000:
If you call their customer support line, it says cyber monday has ended.
[Moto X General] homemadehitshow:
Funny thing is that I didn't want one at all, never crossed my mind, until this deal was announced. Now I am completely pissed off :)
[Moto X General] robotphood:
Interesting, deter site from being hammered perhaps? T-mobile black/white models still available.

LOL same. I did like the device, but never really considered actually buying it. I guess the price is now right.
[Moto X General] cipsaz:
Screw the motomaker. Got the T-Mobile version before it goes OOS.
[Moto X General] Talguy:
Obviously you didn't factor in all the people buying them up to resell on eBay at marked up rates for a bigger profit margin.
[Moto X General] hungryTux:
What is the default accent color on this pre-configured version? I was going to get an all-black anyway. Maybe I'll just order this one.
[Moto X General] RyanTX:
If it worked on Verizon I would consider it.
[Moto X General] dustPile:
Spoke too soon, just received email that my GSM Dev ED order was cancelled :(

I double checked and everything was correct. Will be interested to hear their reason when I call them later.

Probably going Nexus 5 now.
[Moto X General] cipsaz:
Not a verizon user...
[Moto X General] RyanTX:
I misread the post I quoted. I thought you said "Get....." not "Got...".
[Moto X General] skwalk47:
Just got VZW Dev Ed

My order was finally able to be processed!
[Moto X General] lstrike:
Only problem with tmo version is its only 16gb. Dont know why they dont allow 32gb option.
[Moto X General] rok503:
Same here. After 2 &half hour...
[Moto X General] johnh123:
Mine just went through as well.
[Moto X General] jorgeefflores:
Quick limited number of dev units available, Go Go Go!
[Moto X General] homemadehitshow:
Kept pressing submit on my VZW Dev order for the last 3 hours (every 5 minutes or so). It was just accepted.

We'll see what happens.
[Moto X General] wut1997:
JUST ORDERED THE DEV VZW MOTO X!!!!!!!!!!

It was suddenly in stock and my order went through!!!
[Moto X General] RyanTX:
Just got my dev edition ordered. Kept refreshing their twitter and they said they had some available. Still contemplating getting a motomaker one because I want red.
[Moto X General] tarheelfan0608:
I just ordered a Dev Edition for Verizon :) So happy!!!
[Moto X General] poena:
wow I jsut got one too. now time to process a return for my order last week
[Moto X General] Legaleye3000:
Just need moto maker to start working...
[Moto X General] robotphood:
Waiting game
[Moto X General] dustPile:
May want to hold off on the return. I had a successful order form 11:48 EST just gen cancelled for some as of yet unknown reason.

At least give it a couple hours.
[Moto X General] printing724:
Holy cr*p. After screwing around all day, my order just went thru for a VZW DE. Unbelievable.
[Moto X General] fleadog99:
Just picked up GSM Dev Edition. Now I have HTC One + MotoX Dev. Ed. Now the question is which should I use as my daily driver?
[Moto X General] RyanTX:
I will be selling my HTC One for VZW as soon as the X comes in.
[Moto X General] poena:
good call.

I was just thinking what if this was a glitch.

problem is I ordered my moto x on nov 18th. received on the 21. Do they go by order date or received date?
[Moto X General] chaoslimits:
Shipped date iirc. Give them a call; they are flexible.
[Moto X General] jmill75:
VZW DEV are back in stock!!! GO GO
[Moto X General] jlinn75:
vzw dev edition

Order was successfully placed
[Moto X General] r_diaz13:
Moto maker or dev

Sent from the second to last Galaxy

PACman Rom Nightlies

AJK 4.9 "the boss"
[Moto X General] skwalk47:
:laugh:Hopefully it doesn't get canceled now. Cant wait to get rid of my GS4 and on to a phone with an unlocked bootloader!
[Moto X General] jlinn75:
dev.. I wanted the moto maker but it would be all black with yellow accents.. so that is not a deal breaker.. I wanted 32 gb anyhow.. so I have a black case for it.. so no biggie..
[Moto X General] Johmama:
It looks like they have a second round of Dev Edition phones in stock for VZW and GSM Networks
[Moto X General] lakedubvt:
I have wasted more time today than I would have waiting in line at a store somewhere on Black Friday.... This is worse than the Nexus 4 launch for sure...sad
[Moto X General] thesourgin:
I was lucky enough to order a VZW Dev Edition within minutes of it going live. The total in my confirmation email said $423.99. I just checked my bank account and noticed I have two pending charges from Motorola Direct. One for $424.09 and another for $424.65. Did this happen to anyone else?
[Moto X General] poena:
VZW Dev Ed is OOS again
[Moto X General] blackhand1001:
Maybe this will make motorola realize the desireability of a phone with an unlocked bootloader. Had the regular verizon moto x had an unlocked bootloader, I think most of the people on this site on verizon would be using that. The bonus is that those people would tell their friends what a great phone it is.
[Moto X General] jmill75:
Just noticed the same thing....ughhh

2 $422 amounts
[Moto X General] WA_Bob:
That almost happened to me. I had 2 of the GSM Dev editions in my cart and almost didn't notice before I confirmed my order. I'd check your e-mail confirmation and make sure you didn't order 2 by accident! Otherwise, time to call Motorola.
[Moto X General] chaoslimits:
Same. Their billing system is probably overloaded right now. The charges are pending so I believe it will be rectified in a few days.

Edit: The pending charges have been wrong for all my previous orders but they were corrected. This is my 4th order.
[Moto X General] Johmama:
I only have one charge for $399.99. I guess I don't have to pay taxes where I live, cool. Back to the point, I did not get charged twice like you did.
[Moto X General] jonnythan:
Protip: make all large purchases on a credit card and not a debit card. Not only do most credit cards offer rewards or extended warranties, but accidental overcharges do not come out of your cash supply and are much easier to fight/get reversed.
[Moto X General] bdpyo:
Had a friend order mine this morning. She's passed out, getting nervous it may have been canceled now. Lol
[Moto X General] chaoslimits:
I think the first batch should be OK by now. It's usually cancelled within the hour. Next question is when these things ship.
[Moto X General] poena:
As I got my dev edition order in today I sit here looking at my customized moto maker I got 2 weeks ago. I really do wish the dev edition was customizable too but having easy root and unlockable bootloader for the future makes more sense for me since I occasionally tether while at work. Otherwise I have had no desire to change roms yet.
[Moto X General] bdpyo:
Disclaimer states due to high volume, it could take a week. I'm not holding my breath just given on what happened within the last few pages here ya know
[Moto X General] icon123:
It always says that. Last week, it took them 2 days to ship a vzw dev.
[Moto X General] kzoodroid:
I ordered my GSM DE on Nov. 19 and it said 4 - 7 days to ship and it took 5 days, shipped on a Saturday and I had it Monday.