yashsingh1/xdaforums huggingface dataset:
[Nexus 5 Accessories] slickwraps:
Hello,

Yes, and replied.

We reshipped your order on the 25th.

If you have any questions please let me know. In the future I suggest visiting our website. We have realtime Livechat and phone support for immediate care.

Thank You!!

Weston

Slickwraps.com
[Nexus 5 Accessories] dastinger:
Hello Weston,

I'm sorry but there must be some confusion. I only sent you the email on the 26th (11pm GMT) so it's quite hard that you reshipped it on the 25th. Also, I got no reply from you.
[Nexus 5 Accessories] slickwraps:
haha, Yes. Sorry it's 7am here on my Saturday I'm responding to you.

It was the same-day you contacted us.

Thank You!!

Weston

Slickwraps.com
[Nexus 5 Accessories] dastinger:
Okok I understand. Either way, I didn't get a reply from you nor any tracking number. Could you provide me with it so I can track the package? If it works this time...

Thank you!
[Nexus 5 Accessories] anthonyly:
oh sweet you're replying mail right now :D maybe mine will get replied..sent 27th
[Nexus 5 Accessories] slickwraps:
I just replied to you this morning..

You purchased a SW and then want me to replace it with a unreleased prototype? I'm not sure how I could make this happen...... :silly:

Thank You,

Weston

Slickwraps.com
[Nexus 5 Accessories] frankyuubi:
No cutouts

Hi SW, is it possible to order the back skin without the nexus cutout like with dbrand?
[Nexus 5 Accessories] jitin02:
What's the point of a skin without cutout
[Nexus 5 Accessories] frankyuubi:
Perhaps for a smooth feel on the back of the phone. I also notice that dust can get in the cutouts.
[Nexus 5 Accessories] goonx:
Hi Weston,

I stumbled across your SW site, then came to XDA and wow, found this mega thread.

I love what you guys are offering. Do you know what wood is that? Is it Ebony?

I want to get the back for my spigen neo hybrid case to add some character to it.

I'm super excited to try your product! The bamboo looks promising and I might end up getting the gold flake ebony and mahogany as well.

Great to see all this support from XDA. Other than the XDA discount, is the 100k still going on?

Actually, the spigen might look better with the bamboo... :P
[Nexus 5 Accessories] jitin02:
[MENTION=5582214]slickwraps[/MENTION] due to the delay cause by usps In my camera lens protector I m now afraid of ordering skin which I need badly
[Nexus 5 Accessories] MILH0U5E:
Just got my skin, and already have it applied. A few things of note on early impressions.

1. Love the personal touch of a thank you note written by Weston.

2. Packaging is really well done. There are no short cuts with any of the included skin and install items.

3. I thought the speaker holes on the bottom portion could have been 'popped' out better. Since the holes on my skin weren't removed, I just went with the alternative bottom.

4. While the top, bottom, and sides take some adjusting to get perfect; they still adhere really well after using the hair dryer.

5. The skin doesn't completely hide all of the N5's body, but the small trim of black under my silver skin looks good.
[Nexus 5 Accessories] abhi98228:
i am thinking of ordering one more for me is there any coupon for xda members [MENTION=5582214]slickwraps[/MENTION]
[Nexus 5 Accessories] dingokevin:
Use XDA
[Nexus 5 Accessories] dastinger:
Hey [MENTION=5582214]slickwraps[/MENTION]

For the 3rd time, could you provide me with a tracking number of my new order? I don't have any info on it.. No order number, no tracking number.. Nothing. I'm just worried that this one does not arrive just like the first..
[Nexus 5 Accessories] slickwraps:
I replied to you yesterday. You realize it's the weekend? I keep replying on my own time at home. Meaning, I won't be able to provide tracking on your reshipment until I get into the office on Monday.

Your original package doesn't quality for reshipment per our policy because it hasn't been 30 days. I did go ahead and reship it against policy.

Please direct all future questions to support@slickwraps.com.

Weston

Slickwraps
[Nexus 5 Accessories] dastinger:
I was gonna go ahead and reply by private message but I guess that such treatment should be of everyone's knowledge.

I ordered a blue glow skin for the back of my Nexus 5 on the 12th of February. Got the shipping notice by email on the 13th with a tracking number. Since that day, all the info I've got is this:

On the 19th, knowing that this could take some time to arrive, I was just worried about no tracking information and, politely, PMed Weston to ask why was this happening:

Weston did not reply so, on the 21st, I posted this:

Weston replied:

I replied:

Since the case did not arrive nor I had any kind of reply, by the 26th I posted this replying to someone that had the same issue as me:

And Weston replied:

I don't know how reading the PM above, Weston figured that I received it but that's fine. Everyone makes mistakes so I emailed Weston as requested asking for a reship.

Weston did not reply so, on the 1st, I went ahead and asked again:

Today, I asked, for a 3rd time for a tracking number and, adding to the reply above, I got this really polite PM by Weston:

Link for the original image in order to read: http://i.imgur.com/Byf35yr.png

So, first of all, I am really sorry for being worried about something I spent money on that did not arrive and something I have no information about. I am sorry for asking - politely I may add - for something more than once when 2 times were not enough after seeing you active on the thread. Also, I am sorry that I didn't know there is a 30 day policy before reshipping any order since it was YOU that asked me for an email in order to reship it.

Now, if you don't want to do business with me, that's alright. I ask for my money back if that makes you happy and I will never spend money with Slickwraps again. Your product can be awesome. This treatment is unacceptable.

Is that polite enough for you? Because I would like to know at what point I was not polite.

PS: I hope this does not get deleted like a user's bad review on the website some time ago. I did not break the rules at any point and I'm just sharing something that I think everyone that's thinking about doing business with Slickwraps again should know.
[Nexus 5 Accessories] slickwraps:
Hello,

I can no longer help you on XDA.

I ask that you direct all messages to support@slickwraps.com.

Weston

Slickwraps.com

PS: Everyone should know this person has been contacting me via DM, Email and XDA since day 5 from ordering. He lives in Spain and was notified we ship from USA and it couldn't take some time and we don't provide international tracking. The tracking only shows the exit point of the USA if that. After I advised him we reshipped this item he began going off the deep-end with messages. I provide my personal email for help, not harassment. Generally, 99.9% of people i've dealt with on XDA are awesome and have become friends, this person on the other-hand could not or never be helped enough.
[Nexus 5 Accessories] dastinger:
If you really want people to believe that what you just said is true, provide proof, just like I did. I did not harass you at any point and every contact we had is on my reply above. If you consider that harassment, that's fine. I hope people understand how you're overreacting when I was the one being called "very rude" when I wasn't at any point.

Also, I contacted you once by DM asking why the tracking number wasn't showing more than what you can see above and that was it. I emailed you once because you asked and, every time I contacted you was here on this thread about the same thing. Now explain to me how that is harassment.

PS: I'm not from Spain. I'm from Portugal.
[Nexus 5 Accessories] slickwraps:
Hello,

It's not people, just me on XDA.

I advised you Saturday morning that I would get back to you Monday. Then today "Sunday" you reply on the thread like we're avoiding you in an attempt at being rude. I have always messaged you back and was very understanding and clear about the reshipment.

Your reshipment has been sent out, I did so against company policy and within only 8 business days after your original purchase. I have gone above and beyond to help you, now if you do not appreciate the help or accept it thats fine. I even told you that when your first package arrived to keep it as a gift, most likely you'll receive both shipments, as international packages take more than 5 days to arrive.

Again, if you're not happy with my help please contact our care department at support@slickwraps.com.

Weston

Slickwraps.com
[Nexus 5 Accessories] dastinger:
Please point me to the post where you advised me that you would get back to me on Monday. Also, where did you tell me to keep my first package as a gift? I have got no DMs from you since the reshipping nor any emails. I will believe that you're mistaken and I'm not the customer you think I am. If you're positive that you told me all that, please show me.

Again, you only told me that there was a reshipping policy after I asked you three times for the tracking number. It is not my fault that I did not know about that since it was you that told me to email you asking for a reship. Also, on the first post you say it's 30 days and now you say it's 14. What is it exactly?

You keep on telling me that international shipping takes more than 5 days to arrive. I know that and I never asked you why it did not arrive. I only asked you why there was no tracking information since I got a package from the US last week and USPS gave me correct tracking information. That was all I asked and when you replied you said you wanted to reship it. How is that my fault?

Again, how did I harass you? When? Please, show me and every other person here on XDA. I just don't want people to think that I'm lying because I am not. Again, I provided proof. Please do the same.
[Nexus 5 Accessories] slickwraps:
Hello,

Again, I ask that you point any future questions to support@slickwraps.com

I believe you made your point and it's clear.

Thank You and wish you the best,

Weston

Slickwraps.com
[Nexus 5 Accessories] Cowboy_Henk:
[MENTION=3257528]dastinger[/MENTION]

Give Weston a break man. IT IS WEEKEND and he shouldn't be working now. When you contacted someone from slickwraps the normal way on friday this person would have replied you on monday.

Weston is a very nice guy and the service he provides here is EXTRA, a LUXURY and something 99% of the companies out there doesn't provide. So be lucky there is a spokesperson on this site, the super duper guy named Weston.

So give him a break and let him enjoy his weekend!
[Nexus 5 Accessories] mmmmBACON:
From reading through your entire post, I honestly don't see how Weston has mistreated you in any way.

It all really boils down to patience. You have to realize it's an international package, and unless you're using something like UPS or Fedex, tracking is not going to be perfect. It doesn't mean your package isn't coming. If you've ever dealt with something like China Post Tracking (OMG), you'll get your package, then 3 weeks later the tracking will say it has left the sorting facility...

The fact you received a tacking number, that even confirmed it was electronically received, means it's coming. Don't worry. The tracking not updating perfectly is normal, especially when it is an international shipment.

Also, it says 7 - 15 business days, if it left on Feb 13th, when it hits March 3rd (the 15th business day) and you have not received anything, then contact him and raise a stink about it.

The fact you didn't even wait a week... 19th = 4th business day, 21st = 6th, which is before even the earliest estimated arrival day, is just lack of patience dude.

It takes time for international packages. The tracking worked, and it not updating consistently is not Weston's fault, he doesn't work for USPS. And just like everybody else, people like to take the weekends off. If you message him Friday, let him sleep the weekend, go out drinking with his buddies, get in to trouble, whatever, but don't expect a reply until the weekend is over. Unless his company advertises operating 24/7, expect it to follow the standard Monday - Friday.

This is my first order with SW:

No update since Wednesday, doesn't mean it's stopped. But I bet ya "We ain't in Kansas anymore!"
[Nexus 5 Accessories] dastinger:
All I'm looking forward right now is to get the skin since that's the only good thing that might come out of this.

I will not email anyone about this since I understand that you could be tired and frustrated for using your free time to work on weekends even if that's not my fault. Your behaviour towards me is still unacceptable and you only made it worse by lying afterwards but I don't want you having any repercussions because of it.

No hard feelings but, first, I thought this should be of everyone's knowledge and that's why I took it public and, second, this is the last time I'm doing business with your company.

---------- Post added at 08:46 PM ---------- Previous post was at 08:34 PM ----------

Please stop and read my posts. For the 100th time, at no point I asked why the package hasn't arrived. All I asked was why there was no tracking information and the best reply I've got about it was yours.. Please, understand that I never asked why it did not arrive. The first person touching the reshipping possibility was Weston himself.. First time crossing my mind since he decided to do this was "OK, they know something is wrong so they're reshipping it".

I am used to dealing with international shipping and I know how long it can take. I would never ask why it hasn't arrived before the estimated date.

I totally understand that but this was not mentioned at any point. I don't even know if this isn't his company. I don't know if Weston went to the office on weekends. A simple post saying to wait for Monday would be enough (like he said he told me when he did not). No reply was given. And, for as understandable as it is that it might be frustrating having to work on weekends, at no point it is acceptable calling me "very rude" and telling everyone I harassed him constantly when that is not true at all.
[Nexus 5 Accessories] KennyG123:
Let's everyone calm down and please take it to PMs

There is no need to clog the thread with someone having an issue

Please feel free to post when you have the end result though

There is no need for the play by play

Obviously nothing can be done on a weekend and you will have more information tomorrow

Thank you for your cooperation

Friendly Neighborhood Senior Moderator
[Nexus 5 Accessories] mmmmBACON:
Yeah sorry dude, but I'm not going to wade through 76 pages of posts to look for your individual messages.

You decided to make a large public post of it, and I read the summary you specifically provided. From that, I can assure you, it is no fault of Weston's and entirely on USPS and yourself.

I'm not trying to get you angry or anything, but you've got to learn to chill dude, and have some patience. I'd buy you a beer if I was with you bud. Just relax.

Also, if you want real tragedy... my SW Black Carbon Fiber is going to eventually arrive, and I can't apply it because my dog did this to my phone....

So I've ordered a Red Nexus 5, that won't even ship until March 21st....
[Nexus 5 Accessories] dastinger:
Mate, you don't need to go through 76 pages. All that was written is right there. The only point where I mentioned the package not arriving was after Weston told me they were going to reship it. At that point I just thought they realised something was wrong. Again, all I'm mad about was being called very rude when I was not and Weston saying I harassed him when I did not. I could wait for the package, no problems at all...

Believe me, I'm a pretty relaxed guy but I think it's understandable that I get mad when something like the mentioned above happens. Anyway, I'll accept that beer :D

PS: Just saw your edit. How the hell a dog can do that? I know the feeling... I had the screen of my old Galaxy S broken for a year and a half. Wouldn't it be cheaper to fix it, though?
[Nexus 5 Accessories] mmmmBACON:
I have a 3 year old Golden Retriever who's tail is like a baseball bat when she gets excited. She whacked my phone off the coffee table, half way across the room. The screen hit the corner of my entertainment center and despite having a carpeted floor it was done for. That's when I thought it to be an appropriate time to open a bottle of Crown Royal...

Sending it to LG for screen repair is about $170+ CAD, that does not include tax, the cost of shipping, as well as the long time (2 weeks or so) without a phone. It would probably be over $200 altogether. That's half the cost already of a new one.

Figured it's better to order a new one, use this one while I wait (still 100% functional), then sell it on ebay for parts or something. Should be able to make about $200 with all of the extras I'm throwing in.

So I will just have to tough it out and put my SW Black Carbon on a Red Nexus 5, which I think is going to look fantastic, probably even more so than if I would have put it on my Black Nexus 5.
[Nexus 5 Accessories] dastinger:
Wow, I'd be afraid of that tale myself :p

That's not that expensive when compared to what it would cost in Portugal. Here I'd pay that for the screen only. I'd have to repair it myself if I wanted to pay only that :/ Anyway it's not, at all, cheap so I understand why you decided to do things that way. Good luck selling it :)
[Nexus 5 Accessories] mike2587:
I feel a little frustrated when I don't receive a reply to my DM from them since 2 weeks...
[Nexus 5 Accessories] slickwraps:
To celebrate Slickwraps being at SXSW this week, let's do a little giveaway.

Answer this question: If I had 10 billion dollars I would..........? 2 people will be selected at random to win a $25 SW GiftCard.

Anyone attending SXSW or live around the Austin, TX area? Please come visit us!
[Nexus 5 Accessories] turdbogls:
Wow...10 billion?

Pay off my entire families debt, move back home to Michigan to be with family, give time and donations to charity, play lots of golf, set if college funds for all the kids in my family,and grandkids, treat myself to my dream car...or a couple. And just work on whatever I love doing.
[Nexus 5 Accessories] jitin02:
[MENTION=5582214]slickwraps[/MENTION] any idea about my order you resent
[Nexus 5 Accessories] kong:
If I had 10 billion dollars I would not be answering this giveaway question :silly:
[Nexus 5 Accessories] slickwraps:
Hello,

Please check your DM. Tracking is showing left USA borders.

Thank You!

Weston

Slickwraps.com
[Nexus 5 Accessories] kamnikaz:
If I had 10 billions , I would give the half to my family ,the quarter to charity, buy a house and a great car (a Honda of course ;) )

"Envoyé depuis mon Nexus 5 avec Tapatalk"
[Nexus 5 Accessories] FuMMoD:
I would buy myself a legal Nissan skyline R34 in blue, a Mercedes c63 AMG Black Edition in flat black, finish getting my masters, buy a mansion, buy a nice yacht, spoil my family and still not even have spent 1 billion. I would definitely give to charity but I will make sure they're not greedy ones who keep over 80% of it like the red cross does and I'll manage the distribution personally. I'll also start a scholarship because education really is the most important thing even though I started my degree late. Oh and throw some developers new phones on xda anonymously lol.
[Nexus 5 Accessories] slickwraps:
Or browsing the internet! :)

Probably off on your private island. :)

Weston

Slickwraps.com

---------- Post added at 11:05 AM ---------- Previous post was at 11:04 AM ----------

Nice!!!

What about the new Porsche 918 Spyder? Can I have one?

Weston

Slickwraps.com
[Nexus 5 Accessories] jitin02:
I would buy all the stock of slick wraps for my nexus 5 and heir biggest gangsters of the world to kill dbrand and crizelite ;P

then I will buy a jaguar & Mercedes 2sitter + balance will give to needy people ;P
[Nexus 5 Accessories] slickwraps:
I got a chance to drive one of those Jaguar F-Types recently. Amazing!!

Weston

Slickwraps.com
[Nexus 5 Accessories] kamnikaz:
You seems to be fond of car Weston :) so you're definitely a good man lol

"Envoyé depuis mon Nexus 5 avec Tapatalk"
[Nexus 5 Accessories] jitin02:
Fck jaguar is awesome. Got the showroom guys to come to my office for test drive . Man all neighbor factories was stunt song jaguar lol. Gonna convince my dad to gift me on my birthday next week (gonna be tough job)
[Nexus 5 Accessories] slickwraps:
Thanks Buddy!

I'm a huge car fan. Went to CES just to see the cars. haha

Weston

Slickwraps.com
[Nexus 5 Accessories] kamnikaz:
Going to Detroit is one of my dream :) even though my preference goes to Japanese cars, old muscle cars and the new Corvette C7 stingray are awesome !!!

"Envoyé depuis mon Nexus 5 avec Tapatalk"
[Nexus 5 Accessories] jitin02:
Cool:)

Btw westron you are really a good man (telling from experience ;P
[Nexus 5 Accessories] DelBoy:
If I had 10 billion dollars I would share some amount with friends and family, to make sutr they live good.

I would also give some amount to non profit orgazations.

The rest I would keep for my self to live good.
[Nexus 5 Accessories] goofball2k:
I wouldn't be worried about a $25 gift card :D

I'd move to somewhere I could have a farm. Free range chickens, goats, maybe some cows.

Definitely take care of the family.

Spend some time working with charities. Something I'd like my kids to get involved in as well, as they get older.

Fund some health studies, especially allergen studies.
[Nexus 5 Accessories] FuMMoD:
Heck yeah I'll race you in my 1200hp Nissan R34. I'll definitely hit you up to wrap them in vinyl haha.
[Nexus 5 Accessories] l_aios:
If I had 10 billion dollars I would keep enough for a good life and donate the rest to everyone in need.
[Nexus 5 Accessories] Cowboy_Henk:
If I had 10 billion dollars I would pay my debts and renovations to my house, buy a new computer, ps4, tv,... and give you a share too Weston :laugh:
[Nexus 5 Accessories] knapz:
Keep $500M and use the rest to build homeless shelters, schools, and low cost health clinics. :thumbup:
[Nexus 5 Accessories] frankyuubi:
If I had 10 billion dollars I would buy everyone Nexus devices.
[Nexus 5 Accessories] rotaryheadrx7:
Got my order thanks for the personal touch Weston! Couldn't be happier.
[Nexus 5 Accessories] domo325:
Wow. Big congratz and thanks for this giveaway!

Hmm...

If I had 10 billion dollars I would, I would buy and island and call it SLICKWRAPS.. lol.
[Nexus 5 Accessories] mmmmBACON:
Okay, If I had $10,000,000,000!!

1) Buy a Koenigsegg One:1

2) Purchase a small tropical island

3) Build a castle in the middle

4) Convert the entire perimeter into a race course

5) Install world's fastest internet

6) Invest a ton into renewable power/fuel so my island is self sufficient

7) Give the rest to family, friends, charities
[Nexus 5 Accessories] Ali812:
Just wanted to give a shout out to Weston [MENTION=5582214]slickwraps[/MENTION] for his hard work here at xda, he doesn't have to be here helping us out but he's here and doing a great job at that! Easily some of the best customer service I've experienced for an online purchase.

I had an issue with my order where USPS didn't scan it in their system and the tracking didn't update so Weston had it reshipped for me and its already arrived!
[Nexus 5 Accessories] ext109:
If I had 10 billion...

- I'd buy a fancy house and car (Bugatti Veyron and/or LaFerrari :cool: ), with some stables and horses

- invest some of the money in promising companies

- donate 1B$ to charity

- put at least half of it on the bank

- give some millions to my family :)

- get every single flagship phone, highest of highest end pc, best internet

- dance out of joy every single day in a random place
[Nexus 5 Accessories] pranavhooda:
I'll give it someone who needs it more than me.......

I'll donate it for better education and health of the poor....