yashsingh1/xdaforums huggingface dataset:
[Moto X General] jmill75:
Yes but with Black Friday and now cyber Monday, I could see this taking a week or so to ship. Especially with the amount they are dealing with.
[Moto X General] buton2:
soi guess this will be ready at 8 pm Central time jaja
[Moto X General] lstrike:
Worst thing is Motorola twitter just mentioned they still have a few in stock...bs...I have been trying to snag one all day and it keeps saying something in your cart is not available...
[Moto X General] kolyan:
i get we'll be back soon all day today.....how can they have only a few left lol ?
[Moto X General] gtg465x:
Probably because I ordered 73 of them the last time the order page worked.
[Moto X General] pookguy88:
ordered the T-Mobile one, can the bootloader be unlocked on it?
[Moto X General] buton2:
i am glad i got a Dev edition but i still need a moto maker.... tired of refreshing every 5 minutes
[Moto X General] gtg465x:
Yes, but it will void your warranty. Unlocking the bootloader on the Dev Edition does not void its warranty. That's the only benefit.
[Moto X General] pookguy88:
does the T-Mobile one come sim-unlocked? or do I need to get an unlock code?
[Moto X General] robotphood:
Sim unlocked
[Moto X General] jeffreycentex:
I got 4 charges from Motorola - $1 at 9:38, $1 at 11:44 (when I was able to order it), $425.09 at 11:44 (see last entry), and another $425.67 at 2:02 PM (WTF on this one, since I was nowhere near the site at that time).

This was for a VZW Dev.
[Moto X General] bdpyo:
My friend was charged twice, any advice on how to fix the problem?
[Moto X General] herzzreh:
I swear that this is some ploy to unload DE/non-Motomaker stock.
[Moto X General] blackhand1001:
IF that was the case then wheres my dev edition lol. I was planning on ordering that one from the beginning.
[Moto X General] herzzreh:
Demand exceeded supply... If it isn't the case, where is my Motomaker one?
[Moto X General] ks73417:
No, it's just incompetence on Motorola's part. Can't believe they still are allowed to be called "a Google Company"!
[Moto X General] jonnythan:
Just wait it out, the charge will probably disappear.
[Moto X General] bdpyo:
Cyber Monday $150 off moto X starts @8am central time on 12/2.

She already called her bank about it. Before I had the chance to tell her that

Now I'm wondering if her bank cancels one if the order will even go through..
[Moto X General] imnuts:
Got a VZW Dev Edition around 2:30 EST or so. Hoping that my order isn't canceled and it arrives sometime next week.
[Moto X General] Avide:
any idea when i can get the $350 one?
[Moto X General] freak4dell:
I don't know...considering the way Google handled most of their Nexus launches, this screams "a Google company". They announced this thing several days ago, and yet they didn't take the time to make sure their servers could handle it? They apparently don't feel like answering questions, either. The live chat feature doesn't appear to be down due to a technical problem. It appears to just have been turned off.
[Moto X General] rockingondrums:
I was ready to purchase 2 days before the sale, cart was loaded. It's moto's fault they couldn't manage their own webpage, ****.
[Moto X General] kolyan:
Looks like Cyber Monday will be Cyber Tuesday :) unless they flip the switch at night time and it will be sold out by the time you wake up :)
[Moto X General] buton2:
well sounds like we wont sleep...
[Moto X General] brorex:
I was able to pick up a gsm dev edition today it doesn't look like there is much dev. for the moto x anyone think it'll pick up anytime?
[Moto X General] blackhand1001:
I think after this sale it will.
[Moto X General] chaoslimits:
Well I hope you were able to get one when the second wave hit. Either way, your fault not theirs lol.
[Moto X General] Cubfan99:
OK, since I have my Dev on order, I'll tap out of this thread and head over to the "Mine shipped, did yours?" thread that is sure to pop up... probably is already there, I didn't look yet. Those always make for some good drama and entertainment.
[Moto X General] rockingondrums:
What second wave? I've been watching their twitter as they advised and keep trying to add a new one to cart. Has not been working all day. So not my fault.
[Moto X General] kzoodroid:
I believe what he is referring to is the dev editions. From everything I've read the moto maker site was never up and running and and there is no word on if or when it will be for this offer.
[Moto X General] buton2:
i am still refreshing every 5 minutes....... i will keep doing that until i go to bed..

---------- Post added at 06:10 PM ---------- Previous post was at 06:05 PM ----------

tweet from motorola

Motorola Mobility ‏@Motorola 3m

We’re so sorry Moto Maker services are still down--when the deal goes live, we'll be sure to have extra product available until it sells out

Collapse
[Moto X General] SymbioticGenius:
Few people posted that they ordered makers. Not sure if they were the same people that got returns. I ordered my Dev edition and so far no return.

I'm just waiting to see how they make up for today. Then I might decide whether to cancel and reorder. Then again with the hassle I went through all day, I probably ended up with a Dev for a reason... Time will tell

Sent from my Nexus 5
[Moto X General] cipsaz:
You guys still refreshing? Good Look!

I feel like the biggest idiot on this planet. The plan was to get up early (7AM), getting ready, hit the Motomaker at 8AM, order one and leave in minutes. I ended up hitting the F5 button until 4PM all frustrated, canceled work and **** like that. Ordered the T-Mobile version after all, but it doesn't seem like it goes OOS anytime soon and might be a new price point after all.
[Moto X General] chaoslimits:
Were you trying to order a Moto Maker or a Dev edition? If it's the former you still have a shot; it appears that they haven't gone on sale yet (system issues).

If you were looking for a dev edition, they sold out around 12pm EST then additional stock was announced around 2:30pm EST (that's when Eclipse dev nitro got his). Good luck.
[Moto X General] herzzreh:
What is the reply-to email for this?
[Moto X General] mawells787:
ditto! thank god i was off from work if i had to call out for this i would be very pissed off. i'm holding off for a moto maker a little longer. my eyes are hurting from staring at my laptop for so long. i've been chatting and calling moto no one knows whats going on.
[Moto X General] cmo220:
motorola_global_eng@mailwc.custhelp.com
[Moto X General] dokukinoko:
Moto really dropped the ball.

2000+ comments on droid life 100+ page thread on slickdeals and here we are at 50+ pages. Moto disappointed so many people.
[Moto X General] ericshmerick:
Nice. I ordered on 11/20 and ordered another Dev X today for $399. Debating on weather to just cash in this $150 offer and return the $399 one when it arrives. Decisions...
[Moto X General] BodegaBay:
Motorola Twitter @40min ago: "We're so sorry Moto Maker services are still down - - when the deal goes live, we'll be sure to have extra product available until it sells out"

It's something to hope for...
[Moto X General] oakamil:
The T-Mobile non-dev editions still seem to be in stock:

http://www.motorola.com/us/Moto-X-for-T-Mobile/m-moto-x-tmobile.html
[Moto X General] kzoodroid:
You need an incident number on the reply email or else it is meaningless to them. Chat with CSR it only took me about 5 minutes to connect and get the email.
[Moto X General] herzzreh:
Ugh... Kinda hard to do when their chat is off. I emailed both that email address and used their web form. Let's see.
[Moto X General] wooddale:
I had a Moto rep on the pbone with me when I tried to get it for the tenth time would go in cart but sould not,let me buy I got a case number from rep
[Moto X General] calmlydefyinglogic:
Got tired of waiting for Moto Maker to go live so I ordered the TMO version without a single issue. My Moto Maker version was basically solid white so I just decided that I would rather have a solid white TMO Moto X for $349 than no Moto X at all. It's literally the only device that I want right now. It's a shame that Motorola dropped the ball on this sale. Such a great opportunity to step up and move some units and please a lot of customers. Not to mention gain a massive amount of new Moto X users.
[Moto X General] kzoodroid:
The main chat page didn't work for me either. And It took a while for me to get their email to work but right after I hit the send button and it was sending a pop-up appeared for chat and it worked. Took only about 10 seconds for a csr to get on-line. The email for the refund I got from the csr had the same incident number as my email so they were connected.
[Moto X General] herzzreh:
Was able to get on chat... Email I sent shows up under my support request, I guess I'll just update it with the case #.
[Moto X General] robotphood:
Finally some solid timelines
[Moto X General] aooga:
I was just about to post this. At least it's something.
[Moto X General] robotphood:
Finally some solid timelines

Double post
[Moto X General] herzzreh:
So they basically told us not to expect anything tonight and wait until tomorrow. How I read this :)
[Moto X General] ericshmerick:
Motorola Mobility ‏@Motorola 2m

If we’re not live by 9:30 PM ET tonight, we'll offer the price promo @ Noon ET on Wed and again on Mon 12/9, doubling the devices available.

Good guy Moto. This is how you gain loyal customers.
[Moto X General] brycekerr:
Sent from my gPhone

---------- Post added at 08:52 PM ---------- Previous post was at 08:52 PM ----------

Looks like we're going to have another couple shots at it

Sent from my gPhone
[Moto X General] chaoslimits:
Lol. I said before Moto wants these devices in our hands and our money in their pocket. If you want one, you will get one; just a matter of time. They cannot afford any bad publicity right now.
[Moto X General] eldamobo:
How are you guys getting the chat agents...

I just keep getting this: There are no agents available to chat with you right now. Please try again later.

and I've been on hold for 2 hours...

I'm not going to get to talk to anyone am I :(
[Moto X General] chozyn:
I am so hoping for two more tries!
[Moto X General] herzzreh:
Go add TMo one to the cart, on your right you'll see chat option. I got an agent right away, but overall it was useless... they told me to call some 800 number. As that awesome black lady said, "ain't nobody got time for that!"
[Moto X General] aooga:
Their chat is useless. Every response is scripted, and if it isn't, you have no clue what they're saying. :rolleyes:
[Moto X General] robotphood:
Anyone think there will be even more traffic on Wednesday? I feel like moto got even more publicity from today. I already got a few texts from friends asking about this cyber monday moto x they've seen on tech sites.
[Moto X General] joshm.1219:
You'd think a company that's owned by the corporation with the largest server farm in the world could handle a little traffic.
[Moto X General] wooddale:
Dont be so sure if your looking for a dev edition I juzt got off the phone with a rep and he said they are out,of stock. I got a case # going if thats gonna do any good.
[Moto X General] aooga:
You'd think the company that IS the largest corporation with the largest server farm in the world could handle a little traffic. Nexus 5/Nexus 4 anyone?

If google can't do it, then I don't expect moto to do it.
[Moto X General] joshm.1219:
Haha very true. I guess most of the servers are allocated to caching everything on the net
[Moto X General] eldamobo:
Thanks - I got the same result from the cart chat.

"Status: Canceled

There are no agents available to chat with you right now. Please try again later."

This has to be the worst chat queue i've seen. What's the point of getting to the front of the queue if there's nobody there?

Anyway, like some of you have mentioned - the chat monkey's can't do much.

All I can do is wait for email I guess...i'm sure 2h 40min call will eventually just get hung up on me
[Moto X General] Cubfan99:
They give us wood for that price, it would make things right. :)

-- Sent from my Moto X on Tapatalk Pro
[Moto X General] mawells787:
Well its 940ET and no moto x I guess we just wasted an entire day. And now we will have to wait until Wed [MENTION=241640]NooN[/MENTION], which doesn't make sense to me. It will be just as bad if not worse.
[Moto X General] ericshmerick:
They refused a $150 credit on the Dev X I just got so I purchased another one and will return the one I have now.

Very wasteful, IMO. I don't need nor want the credit offered. Just an adjustment. Oh well, cross shipping time for a perfectly good phone. Moto isn't too smart.
[Moto X General] freak4dell:
[MENTION=276290]motorola[/MENTION]: Our Moto X Moto Maker offer will go live at 12 ET on Wed and again on Monday. We apologize for the inconvenience.
[Moto X General] joshm.1219:
I just want somebody from Moto to give me wood.
[Moto X General] Talguy:
Same happened to me three times in a row. Really pissed me off
[Moto X General] leungalv:
lol well played :laugh:
[Moto X General] imnuts:
Maybe a little, but probably nothing too extensive. I'd say the lack of things speaks to how well Moto did with the stock firmware.

Second wave of developer editions was around 230 P EST and lasted maybe 45 min.

Sent from my Galaxy Note 2
[Moto X General] calmlydefyinglogic:
Just curious if anyone that actually got to place an order got any shipping info yet? I got the initial email but the Order History tab still says not shipped. I understand that it hasn't shipped yet but just wondered if anyone got another email with an ETA.
[Moto X General] Jayrod1980:
Well, I think they came through in the end as far as making it easier on people that got stuck or ordered this just before the deal. They offered me the $150 credit. I guess I could just take that and buy a new phone with it when it goes back up in price and return this one. In the end, that's a lot of hassle. Not sure what to do, as it states it's a "one time use" coupon only good until 31 December. I don't really think I want to buy $150 in motorola accessories. First world problems. OT, I know, but has anyone figured out if they void warranty on T-Mobile variants (moto maker included) though it's the exact model number as the developer edition? Is the little engraving on the bottom what classifies the phone as developer, or the model number... seems to have the exact same hardware, radios, etc., as the gsm developer edition, and zero T-Mobile software or branding.
[Moto X General] ericshmerick:
If you got a Dev edition, it will take forever to ship. The one I bought last week took 5 days to ship. The website says "due to high demand it may take 7 days to ship" or something like that. It will take days for them to go out, I guarantee it, especially with the volume of today's orders. Took almost a week even at $549. That TX factory is probably stunned at the work ahead of them building these things.
[Moto X General] mawells787:
Granted they did sell a few thousand Dev edition. But they didn't sell any regular moto maker phones all day. So I assume there was a lot of downtime today at fort Worth. So the Dev phones should ship rather quick.
[Moto X General] ericshmerick:
We will see, but I've been through this before. I say none ship before Friday at the earliest, probably next Monday. Not being pessimistic, just basing off of my experience from late Nov at full price.
[Moto X General] ChrisTahoe:
My non-dev edition was at my door 2 days after ordering on Nov 22nd. Then again, there wasn't massive website issues at that time.
[Moto X General] jonnythan:
FWIW, I ordered my custom Moto X at 6 PM the day they became available on Verizon, and it shipped the next morning around noon.
[Moto X General] imnuts:
I'll be happy if I have it this week, but I'm not expecting it until next week. There isn't anything major that is different between dev and non-dev, at least not different enough that it should delay shipment significantly.

Sent from my Galaxy Note 2
[Moto X General] calmlydefyinglogic:
I ordered 16GB white T Mobile version. I don't see taking too long to ship being its a regular white T Mobile version. They probably have shelves full of them. At least thats what I hope.:D
[Moto X General] ericshmerick:
I understand, but GSM phones are much more popular than CDMA (Verizon) versions.
[Moto X General] km8j:
In the realm of amazon shipping stuff the same day when you order at 5pm, there is zero excuse for anything taking longer than one business day to ship. If I order something before noon, it should go out same day with any major company.
[Moto X General] jonnythan:
So the world's most experienced and streamlined inventory and logistics company can ship stuff same day, all companies should be able to ship everything same day.

That's brilliant.
[Moto X General] 19Interpol:
Zero excuse? Oh gosh here's a perfect example of the Now Generation.

Sent from my XT1060
[Moto X General] Jayrod1980:
Seriously. I think they actually do damn well. They told me 4 days to SHIP, and the phone literally went out the next day... through moto maker. I got the phone the day after thanksgiving. That's pretty amazing. It would have been on my door in 2 days flat if not for the holiday. The dev phones are probably the same way... they just take the body/face of a black XT1053, stick on the default silver accents and slap a woven white back with the developer print on it. If anything, they are in short supply of the silk screened woven white backs. Notice that woven white isn't even available on moto maker?

Only thing I can ding them for is the "we can't cancel" excuse because it's queued up to be built. That to me is baloney. You should be able to cancel longer than 5 mins or however short the interval is.

Bravo Motorola. Love your X, if it's the same but better, I will most definitely be moto making an X2 or whatever else you have planned!
[Moto X General] Yakuzahi:
It's over, back to 549.99
[Moto X General] freak4dell:
Well, for what it's worth, I put an order in this morning (when the prices were still $499), and it's already shipped. Apparently I'll have it tomorrow. Hopefully they'll reply about whether they'll adjust the price or not soon, because I want to just refuse the delivery if they don't.
[Moto X General] ChrisTahoe:
I managed to snag a moto maker X at $349 today, but there weren't many of us based on comments/threads I've seen.

They have all of tonight and tomorrow to fix the site for Wednesday, hopefully they get it right this time.
[Moto X General] barondebxl:
Well I guess I'll get a moto maker one. Excited to customize it!
[Moto X General] anirudh412:
Werent you bashing the Moto X all over this forum multiple times saying how happy you were to finally get rid of it for the Nexus 5?
[Moto X General] aimfire72:
Well known sales day... Who could've predicted that Motorola was going to do such a massive price drop?! Come on... This is unprecedented, no major Android manufacturer has had a $150 off sale on a no contract phone ever. Sounds like some people on here paid full price months ago and want others to share in their misery. :/

---------- Post added at 01:50 AM ---------- Previous post was at 01:47 AM ----------

Excellent choice! This is basically a 16gb black Dev edition. :)
[Moto X General] droib:
As luck would have it

So I spent a long time trying to figure out if there was anything actually different about the GSM Dev Ed than the TMo version, decided there wasn't, and spent all afternoon (in Europe) hitting the ****ing refresh key.

Finally it was time to make dinner and the 2nd wave of Dev Eds was announces so I gave up and ordered one of those. Not wild about a white backing but with the black front at least it looks kind of storm trooper-ish.

This morning I accidentally came across confirmation from Moto that rooting the Dev Ed does not void the warranty (as of Nov 21). A broken-down website has never made me so happy! Can't always get what you want, but in this case exactly what I need... Loosely transcribed.

Maybe next year when I get the battery replaced I can get them to slap one of those fabled wooden backs on that badboy...
[Moto X General] Rhiannon224:
I called to and also brought up the BL unlock and feel they should let 32 GB Moto Maker T Mobile owners unlock and keep warranty too. It's the same damn phone and we didn't purchase through a carrier and paid full price. They are calling me back as I also requested a price match or a return.
[Moto X General] herzzreh:
What sucks even more is that at work we're forced to use IE9 with everything disabled. Motomaker doesn't play nice with it.
[Moto X General] finalarcadia:
Probably going to have to return mine & get this deal as well. I received mine the 20th, so should be fine until the 4.

Anyone have any experience returning? They should return all of the money right? What'd you guys ship it back with.
[Moto X General] aooga:
Yeah that's the stupid part. I like what HTC does. (They only void the software warranty, not the hardware, so if the camera stops working, they'll fix it). I chatted with them, and they said the same thing. Many people are asking about it, so they're talking with supervisors or something like that.

It's horrible on IE11 (Surface 2) too. I don't know what they did.

---------- Post added at 08:28 PM ---------- Previous post was at 08:27 PM ----------

They send you a fedex label and you ship it back. I haven't received a refund yet, but it hasn't been delivered to TX yet, so let's see. Mine was defective though, so I don't know the process if nothing is wrong with it.
[Moto X General] tw1tch175:
It's when it arrived, called in and started the return on mine today the last day of my return period. I don't feel too bad especially because it was defective and I was going to have to RMA anyway this is just win win
[Moto X General] Gana21:
Unlocked sim free moto x

First post here!!

Hi everybody,

Greetings from Greece,

I saw the Moto X $350 offer and i really like the phone compared to N5

before i strat searching for US based friends to do me the favor I have some quick questions.

I want to operate the phone under Greek carrier ( I know LTE wont work 3G will be fine i think)

Do all the carrier option involve locked phones?

There is no option for a GSM only version on the motomaker, i have to choose a carrier, will the phone be locked and if yes how can i unlock it?

what carrier should i select ( most trouble free for operating the phone to Europe)?

Many many thanks
[Moto X General] aimfire72:
this Monday deal is being talked about all over the web... I don't understand why they simply won't credit us back if we're still within the return period... They say they're selling a "limited" number at the sale price, which I assume is too attract new customers. But at least several hundred of those sales are gonna be to people like us returning our current phones and re-buying to get the sale price. So what's the point of doing the promotion then, just credit recent buyers if they request it!
[Moto X General] phositadc:
The issue with this deal for people who recently bought the phone is that it's such a huge price drop. Usually phones drop like $50 at a time. If it were a normal drop like that I could say "oh well such is life."

But for such a huge drop I feel a little screwed. I hope my credit card (amex) has some sort of price protection!

Sent from my XT1053