yashsingh1/xdaforums huggingface dataset:
[One (M7) Q&A, Help & Troubleshooting] blucz:
I appear to be in a similar situation:

- S-ON Google Play Edition HTC One

- Took KitKat 4.4 OTA and ended up in reboot loop

- Cleared all caches + data partition from CWM. Didn't help.

- Decided to try to flash from RUU

- Read that I needed to re-lock my bootloader in order to flash an RUU and get out of this mess

- relocked using fastboot oem lock

- Tried to install several RUUs: 4.4 rooted, 4.4 stock, 4.3 stock.

All of them fail like this:

brian@Brians-MacBook-Pro jb $ fastboot flash zip jb.zip
target reported max download size of 1526722560 bytes
sending 'zip' (388627 KB)...
OKAY [ 17.914s]
writing 'zip'...
(bootloader) signature checking...
FAILED (remote: 12 signature verify fail)
finished. total time: 53.637s

Tried to re-unlock. That fails like this:

brian@Brians-MacBook-Pro Downloads $ fastboot oem unlock
...
(bootloader) [PG_ERROR] htc_pg_part_traverse(839):
(bootloader) invalid traverse range
(bootloader) [PG_ERROR] htc_pg_part_read(1029):
(bootloader) htc_pg_part_traverse failed
(bootloader) [DISPLAY_ERR] sp_custom partition: unlock_disp_buf.img_buf r
(bootloader) ead error!
(bootloader) [DISPLAY_ERR] Can not load custom splash!
(bootloader) Loading custom splash failed!
OKAY [ 0.537s]
finished. total time: 0.537s

Here's my getvars all:

(bootloader) version: 0.5
(bootloader) version-bootloader: 1.54.0000
(bootloader) version-baseband: 4T.21.3218.21
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: REDACTED
(bootloader) imei: REDACTED
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0712000
(bootloader) cidnum: GOOGL001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4053mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-5d4c562c
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0

Some thoughts:

- Being s-off would bypass the signature error during RUU

- I can't s-off in 1.54 without having a bootable phone

- I might be able to get a bootable phone by installing a 4.3 .zip file using CWM or flashing system.img using fastboot, but I can't do those things with a locked bootloader, and can't re-unlock the bootloader due to the above failures.

Open questions:

- Why do the RUU's fail signature validation? They are being presented as stock RUU's.

- Is there an .exe RUU for the GPE HTC ONE?

- Why doesn't 'fastboot oem unlock' work anymore? I thought that was the method for GPE HTC ONEs

This happened to my phone and also my girlfriend's, which are identical phones with identical OS/update situations. I haven't re-locked her bootloader, so there may be more options there, but I wanted to avoid messing with her phone further until I exhaust every path available on mine.
[One (M7) Q&A, Help & Troubleshooting] tmanonyx:
I had the same problem. I found 4.3 stock ROM for Google Play Edition HTC One, used TWRP to push the ROM to storage then from TWRP recovery installed the 4.3 ROM. It worked then updated to JWR66Y.H1 and now am waiting for 4.4 OTA.
[One (M7) Q&A, Help & Troubleshooting] blucz:
Thanks, I used your method with CWM and M7_UL_JB43_STOCK_UI_S_Google_WWE_3.06.1700.10.zip and got the gf's phone up and running again on jb.

Unfortunately, my phone was the guinea pig earlier on and it's now stuck with a re-locked bootloader and stock recovery :(.

Looks like my next step is figuring out how to re-unlock the bootloader. Very frustrating. Unlocking/locking are supposed to be easily reversible on google edition devices.
[One (M7) Q&A, Help & Troubleshooting] tmanonyx:
Good, it took me literally 36 hours to get mine up and running.
[One (M7) Q&A, Help & Troubleshooting] SaHiLzZ:
The crux of the matter is why bootloader won't unlock anymore and not display splash screen.
[One (M7) Q&A, Help & Troubleshooting] felix1212:
Thanks for your reply [MENTION=2605798]nkk71[/MENTION]! Here is my problem and things I tried:

- Updated my ONE GPE(A real one bought from google play), and it's now in bootloop.

- Tried factory reset as the first step. Failed. Now the phone restarts like a second after I see the welcome screen.

- Tried to flash RUU but failed. I believe it's because my phone is S-ON.

- Tried to unlock bootloader again via htcdev. All command returns no error, but I'm not getting the disclaimer screen on the phone which I used to click yes there to unlock the bootloader. The phone still shows tampered and relocked.

Below is info from fastboot getvar all:

(bootloader) version: 0.5

(bootloader) version-bootloader: 1.54.0000

(bootloader) version-baseband: 4T.21.3218.21

(bootloader) version-cpld: None

(bootloader) version-microp: None

(bootloader) version-main:

(bootloader) version-misc: PVT SHIP S-ON

(bootloader) meid: 00000000000000

(bootloader) product: m7_ul

(bootloader) platform: HBOOT-8064

(bootloader) modelid: PN0712000

(bootloader) cidnum: GOOGL001

(bootloader) battery-status: good

(bootloader) battery-voltage: 3873mV

(bootloader) partition-layout: Generic

(bootloader) security: on

(bootloader) build-mode: SHIP

(bootloader) boot-mode: FASTBOOT

(bootloader) commitno-bootloader: dirty-5d4c562c

(bootloader) hbootpreupdate: 11

(bootloader) gencheckpt: 0

all: Done!

finished. total time: 0.047s

Since it's S-ON, and bootloader is locked. I'm stuck and no way to flash either RUU or custom bring the phone back. Can you give me hints what I can do? Thanks again for your help and time.
[One (M7) Q&A, Help & Troubleshooting] tmanonyx:
If that is a Google play phone you should not use HTCDEV to unlock.

---------- Post added at 09:04 PM ---------- Previous post was at 09:01 PM ----------

fastboot oem unlock
[One (M7) Q&A, Help & Troubleshooting] elisaw99:
bunches of us fell for this update. :(

Seems like there are quite a few of us who never changed the CID (mine is also still the original google), S-ON, stock bootloader reloaded, and phone re-locked. And now what??

I actually spent an hour on the phone with HTC last night trying to figure out how to get the phone unlocked again. I was (not sure if i still am) convinced that if i could unlock the phone again, i could get twrp re-installed through fastboot, and then i could restore one of my recent saved files.

Although from talking to the HTC person, i realized that my phone (i don't know if you others have this issue) has at least partially installed 4.4. In the bootloader, the OS is listed with the new OS ID #. So, now what?

HTC said that they would have one of their escalation experts contact me, and hopefully they could help me unlock the phone again? I don't know.

I am also wondering why all of the signatures are failing. My only guess is that part of the system is 4.3 and part is 4.4, which is causing an internal conflict?

Any other thoughts for those of us who tried to hard to get 4.4 onto our systems?? I really don't want to wait 7-10 days to hear from HTC, and then they might not even be able to help without me sending the phone in.

All of your thoughts and assistance is appreciated!!!
[One (M7) Q&A, Help & Troubleshooting] The_Doctor_Who:
Did they give any indication that they wouldn't help since the phone has been "tampered" with? I'm having an issue and I don't see a resolution any time soon, unfortunately.
[One (M7) Q&A, Help & Troubleshooting] elisaw99:
They said they would help, but they also said that if i need to send the phone in, they would likely charge for the repair, since tampered phones would not be covered under warranty. so thy advised that it would be best for their experts to try to talk me through the fix. unfortunately they did not know how long it would take until they will be available, since it is first come first serve with this.

if it is still not solved through this forum, i can try to remember the fix and post....
[One (M7) Q&A, Help & Troubleshooting] tmanonyx:
What happened when you tried "fastboot oem unlock"?
[One (M7) Q&A, Help & Troubleshooting] Rad0201:
From what I understand you can't install RUU when you're s-on. You must be s-off. You can use Rumrunner to s-off
[One (M7) Q&A, Help & Troubleshooting] joe7wu:
Stuck in the same situation. The RUU verification won't pass because it's not signed by HTC, though the actual contents are "stock". So there's no official RUU for One GPe.
[One (M7) Q&A, Help & Troubleshooting] ipfreelytech:
No, they are presented as conversion RUU. they contain an unmodified system dump packaged as .img files. An s-off phone can use them and recieve future OTA but they are not real RUU and will not work with an actual GPE One because they are not signed.

No, unfortunately there have been no legit RUU released by HTC for the GPE one.

Seems to be some kind of change in the new bootloader. Behavior is exactly the same if you relock a converted one.

If her bootloader is unlocked, you can install clockworkmod and then restore this stock 4.4 nandroid I made:

https://mega.co.nz/#!TMlgWLDJ!ZfFlcxcRkebpb3cciULnlTf4GMJfy4grwOLi-Ied3Tg
[One (M7) Q&A, Help & Troubleshooting] llavalle:
Same situation. Stock GPE phone, only unlocked and rooted. Applied OTA and now bootloops. I tried wiping data.. but now I can see the welcome screen and nothing more before it reboots.
[One (M7) Q&A, Help & Troubleshooting] ipfreelytech:
if your unlocked then you can flash CWM and try restoring my nandroid. It's worked for a few people so far.

https://mega.co.nz/#!TMlgWLDJ!ZfFlcxcRkebpb3cciULnlTf4GMJfy4grwOLi-Ied3Tg
[One (M7) Q&A, Help & Troubleshooting] llavalle:
TWRP and CWM do not boot. I have no clues why. Tried CWM 6.0.3.1 and 6.0.4.5. No luck.
[One (M7) Q&A, Help & Troubleshooting] ipfreelytech:
fastboot erase cache ?
[One (M7) Q&A, Help & Troubleshooting] llavalle:
First thing I tried.
[One (M7) Q&A, Help & Troubleshooting] raphsabb:
Quick Question

[MENTION=2574748]ipfreelytech[/MENTION] my bootloader is unlocked and I can load twrp and cwm, I have been bouncing back and forth from them all day yesterday lol. So I want to try ur nandroid, I can load it from otg inside TWRP, should I use twrp for the install or go back to CWM. And will I need to flash .img file afterwards in fastboot?
[One (M7) Q&A, Help & Troubleshooting] mderksen:
I have got a "no command" error after OTA 4.4 update. I'm S-OFF and unlocked. I flashed CWM yesterday with fastboot. Restoring your nandroid, how does it work? Do i have to flash your zip file?

I'm trying to find a solution to backup my pictures and videos from my phone. When these are secured on my PC i want to flash the 4.4 RUU. So when i will restore your nandroid are my (data) files not removed?
[One (M7) Q&A, Help & Troubleshooting] elisaw99:
That's the trick, isn't it - getting unlocked again?

Has anyone seen this before where a GPe was unlocked before, and then relocked, but would not re-unlock?

Has anyone cured this HTC issue?
[One (M7) Q&A, Help & Troubleshooting] The_Doctor_Who:
Same thing for me. I just talked to HTC customer service. I am sending it in for repair, and promptly selling it when I get it back. While these are GPE phones, they are still hindered by HTC (s-on, locked, etc). i love the phone but this is ridiculous.
[One (M7) Q&A, Help & Troubleshooting] elisaw99:
Did HTC customer service indicate what the cost would be to fix it?

My customer service agent was advising against just sending it in... even though i really wanted to, just to get this process expedited.
[One (M7) Q&A, Help & Troubleshooting] llavalle:
I thinking of calling HTC too. The problem is that I'm in Canada and the GPe phone is not sold here, had to buy it from a 3rd party.

If they would just release a RUU for the phone, we would be fine... I miss my Nexus factory images right now!

Side questions : the only thing that works on my phone is Fastboot and STOCK recovery. Is it expected for the stock recovery to NOT support ADB?
[One (M7) Q&A, Help & Troubleshooting] raphsabb:
Current status:

So when I try to install the OTA from CWM I get: no file_contextsfile_getprop: failed to stat "/system/build.prop": No such File or directory

When I tried to load the 4.4 Nandroid from inside this thread:

Installing update....

Installation aborted.

(no error, no eplanation)

When I try the M7_UL_JB43_STOCK_UI.....: E:can't open /sdcard/0/M7.....(bad)

This is all weird to me because I was able to update my phone with the small 4.3 OTA just a few days prior to recieving the 4.4 OTA which just screwed my phone.....
[One (M7) Q&A, Help & Troubleshooting] SaHiLzZ:
Your partitions may have messed up. Create a new thread and [MENTION=2605798]nkk71[/MENTION] will help
[One (M7) Q&A, Help & Troubleshooting] nkk71:
Yo [MENTION=3525160]SaHiLzZ[/MENTION], whats up mate? gimme the short version :p

GPE 4.4 seems majorly messed up, be it OTA or custom!!
[One (M7) Q&A, Help & Troubleshooting] Matt:
You can just flash TWRP and then install a custom rom until you can find the stock one to flash. (There is probably a stock 4.4 build to flash somewhere, I haven't looked sorry)
[One (M7) Q&A, Help & Troubleshooting] raphsabb:
Thanks so much [MENTION=3525160]SaHiLzZ[/MENTION] and [MENTION=2605798]nkk71[/MENTION],

here is a link to the thread : THREAD
[One (M7) Q&A, Help & Troubleshooting] The_Doctor_Who:
No, no cost estimate. My CS rep said send it in and we will look at it. I did the chat option online and they were helpful with setting up a help ticket for returning the phone. I also complained to them on twitter lol

It should be covered under warranty. It was working fine until their update. Not sure how that would be my fault.
[One (M7) Q&A, Help & Troubleshooting] elisaw99:
According the Rep I spoke to, since i tampered with the unit (i unlocked and relocked the bootloader), they said it might not be covered under warranty. But do definitely let me know how it goes for you! Especially since i might need to send mine in for repair also.

[MENTION=4476552]Matt[/MENTION] - if i could get back to having TWRP on the system, i wouldn't be in quite this situation. Given that my phone is "relocked" TWRP won't flash. Any other ideas?
[One (M7) Q&A, Help & Troubleshooting] blucz:
Just to recap: Like many of you, I'm dealing with an S-On relocked GPE HTC One with hboot 1.54 that's stuck in a boot loop after taking a KitKat OTA. The most frequent recommendations here seem unaware that "fastboot oem unlock" doesn't work on a phone in this state, so getting into a custom recovery is impossible, and this cuts off most of the paths to a working phone.

I'm wondering what you guys think of this as a potential solution:

- Install one of the signed GSM HTC RUUs, essentially making this a non-GPE phone

- Once up and running, use rumrunner to S-Off

- Install GPE conversion RUU to convert back to GPE

Assuming I can get the GSM HTC rom into the phone, this seems like a viable path. Unsure if I'll run into MID/CID issues there, but AFAIK the hardware is the same, so if it can be jammed in there, it should work.

Can someone with some more experience in this area comment on any risks here that I might not be considering before I go down this path?
[One (M7) Q&A, Help & Troubleshooting] elisaw99:
So, a thought just occurred to me - i haven't updated any of my tools for fastboot since i originally unlocked the system a few months ago.

I am not currently at home, so i cannot check on this, but perhaps this will help others....

The current sdk tools version is 22.3 : http://developer.android.com/sdk/index.html

Could perhaps updating these tools help us re-unlock our phones?

[MENTION=2871498]blucz[/MENTION], I do not think you will be able to get a different HTC Rom onto your phone with S-On, since you would need to change your CID (unless you already have SuperCID).

So, at this point, I am not certain what i would do if i could get the phone unlocked again, but i would at least be in a better position!
[One (M7) Q&A, Help & Troubleshooting] blucz:
If you can get the bootloader re-unlocked, there's a simple way out of this mess. There's an installable 4.3 zip floating around out there that you can install via CWM/TWRP that will take you back to a reasonable state.

I'm updating my SDK tools from 22 to 22.3 now. Seems like a long shot, but I'll report back either way.
[One (M7) Q&A, Help & Troubleshooting] The_Doctor_Who:
Strange. One thing that does work for me is the oem lock and unlock function. I have tried loading a custom recovery both ways to see if it made a difference.
[One (M7) Q&A, Help & Troubleshooting] blucz:
Updating to 22.3 didn't help :(
[One (M7) Q&A, Help & Troubleshooting] The_Doctor_Who:
Please let us know.

Unfortunately, my situation, I am unable to load a custom recovery. If I could I think I'd be okay. I did find the 4.3 firmware. Perhaps I can find that link again.
[One (M7) Q&A, Help & Troubleshooting] blucz:
IME, booting custom recovery on HTC one is a little finicky, but should be possible if you have working fastboot + bootloader unlocked.

I've had the best luck with CWM by doing this:

- boot into bootloader by holding power+vol-dn

- choose 'fastboot' on phone

- plug into usb and 'fastboot flash recovery xxx.img' on pc

- choose 'bootloader' on phone

- choose 'recovery' on phone

- as soon as you see google logo press vol-up for a couple seconds (probably just superstition, but it seemed to help)

This works maybe 80% of the time. I haven't had luck with power+volup or 'fastboot boot xxx.img' fwiw.
[One (M7) Q&A, Help & Troubleshooting] The_Doctor_Who:
That's not a bad idea. I tried it thought and, unfortunately, it just quickly rebooted itself and kept showing google over and over lol
[One (M7) Q&A, Help & Troubleshooting] elisaw99:
Well, thanks for trying - it is sadly the only additional thing i could come up with!

I keep googling for unlocking a relocked phone, and the majority of issues people seem to have (with other HTC phones, not the One) is a lack of compatibility, like someone using Windows 8, and discovering the drivers aren't compatible.

Too bad - hopefully more ideas will come along....
[One (M7) Q&A, Help & Troubleshooting] The_Doctor_Who:
Perhaps you should try this route:http://xdaforums.com/showpost.php?p=47976002&postcount=13

It didn't work for me since I purchased the phone used, but it may benefit you.
[One (M7) Q&A, Help & Troubleshooting] ipfreelytech:
it's a nandroid so I don't think twrp or cwm matters too much. they're just tar files.

I'm not sure. I don't have any s-on devices. The last few people that used it didn't mention having to do so.
[One (M7) Q&A, Help & Troubleshooting] llavalle:
Well... I just phone Google for my HTC One Google Edition. The support tech who I talked to told me my phone was not bought on the Play Store. I bought it at Negri Electronics since the playstore would not ship to Canada. I need to get in touch with Negri for the return/exchange.

-->What's interesting is that he told me they were getting a lot of calls for HTC One that got bricked with the 4.4 OTA and that they are working hard to come up with a new update. When I told him about getting a firmware up or a flash fix, he wouldn't comment on this.

I guess we'll have to wait!

BTW, I did try to install a HTC One RUU (Dev Edition) but it fails with Error 99... prrobably because of the check of phone version.

Anyway to change the phone ID without S-OFF?
[One (M7) Q&A, Help & Troubleshooting] llavalle:
Just got off the phone with the HTC support. Had a great customer service experience - call lasted for an hour!

The result : I can either send my phone back but since I unlocked the phone during debug, it's out of warranty. I don't know the cost.

Other option : wait for them to fix the "htcdev.com" website to include the RUU of the google play edition.

Apparently the htcdev website is supposed to have the RUU for those devices. They escalated my call and they should fix that asap (after the thanksgiving holiday).

finger's crossed!
[One (M7) Q&A, Help & Troubleshooting] SaHiLzZ:
They haven't had official ruu till now, don't expect that to change.
[One (M7) Q&A, Help & Troubleshooting] shurahbil:
felix didu get rid off that bootloop i am also stuck at same position and if solved how didu solved
[One (M7) Q&A, Help & Troubleshooting] The_Doctor_Who:
I didn't tell them I unlocked it. If they ask I'm going to tell them it was their update that effed up my phone and that I had to try anything I could to get my phone working. Phone worked fine until 4.4 arrived. I'd gladly have let them help me fix it if they had something better to offer than "factory reset the phone".
[One (M7) Q&A, Help & Troubleshooting] felix1212:
I'm still stuck at the boot loop. Once I see the welcome screen(I did a factory reset before) like a second or two, boom, it reboots again. :crying:

Like many others here, I'm with S-ON, and bootloader relocked. I'm wondering how many people out here are having this issue. Even worse is that I'm in Hong Kong. No google edition phones are selling here. I bet HTC here won't even take care of my case.
[One (M7) Q&A, Help & Troubleshooting] tmanonyx:
[MENTION=4797728]felix1212[/MENTION]

If I understand correctly you locked your boot loader due to a recommendation from HTC? Or did it lock when you ran the update?
[One (M7) Q&A, Help & Troubleshooting] felix1212:
I forgot if I followed recommendations from HTC or it's just I'm stupid, it's relocked. But I'm sure it's already relocked before I ran the OTA update.

You suspected our phones loop due to relock?
[One (M7) Q&A, Help & Troubleshooting] tmanonyx:
I am not sure. Mine did not relock. I was curious because I never knew of an OTA relocking the boot loader; however mine was bootlooping also. My issue, I believe, was that I flashed an older stock recovery or the fact that I had root and I removed it caused my HTC One to softbrick. I initially did not have anything other than a white background with tiny lines on the HTC One.

I then flashed the boot.img from the downloaded OTA and then had the bootlooping problem. I was stuck there for a while but my bootloader did not relock.
[One (M7) Q&A, Help & Troubleshooting] llavalle:
Yeah.. It's weird. The tech support guy I spoke to said that he was sure there was a RUU for the GPE phone... He confirmed it with his colleagues.
[One (M7) Q&A, Help & Troubleshooting] tmanonyx:
Can you RUU with S-ON and a locked boot loader or will the RUU work because it would match the Google Play signature?
[One (M7) Q&A, Help & Troubleshooting] SaHiLzZ:
There is NO RUU for GPE. The one we have are not signed so need soff
[One (M7) Q&A, Help & Troubleshooting] tmanonyx:
That is what I thought. Without S-off I had to use TWRP to push a GPe 4.3 stock ROM and update within TWRP to recover the phone.
[One (M7) Q&A, Help & Troubleshooting] llavalle:
Just called again to make sure : this time I was told there were no RUU available for the GPe.. since Google is responsible for it and quote : "it's very difficult to get it from them".

Well.. I just asked for a RMA, I'm sending it back... and I bought a Nexus 5.. I'll sell the HTC One as soon as I get it back.
[One (M7) Q&A, Help & Troubleshooting] shurahbil:
What about HTC support done solved and if not paste your fastboot getvar all
[One (M7) Q&A, Help & Troubleshooting] mickey4mice:
Mine went into boot loop after OTA failed (no command error). No idea why it happened, my real GPe was bootloader unlocked and rooted, everything else was on stock. Flashed CWM and restored with your nandroid, I'm back on my feet now, so BIG thank you!

One question, I take it you made nandroid after successfully OTA'ed to 4.4? So I shouldn't have problem receiving future OTA with your nandroid 4.4 version right?
[One (M7) Q&A, Help & Troubleshooting] felix1212:
May I know what you mean? I think I've pasted fastboot getvar all before.
[One (M7) Q&A, Help & Troubleshooting] felix1212:
From news that 4.4.1 is coming for HTC GPE. If I got a bootloop, how can I get that if it's just an OTA update....:crying:
[One (M7) Q&A, Help & Troubleshooting] joe7wu:
The hope is not exactly the new OTA, it's the new firmware in the OTA zip.