yashsingh1/xdaforums huggingface dataset:
[One (M7) Q&A, Help & Troubleshooting] XTakis:
SunShine isn't working but it's telling me to try flashing a stock sense or near stock rom, which should I try?

Is this safe?

http://htconeroot.com/htc-one-stock-roms/android-4-4-kitkat-sense-5-5-stock-rom-for-htc-one/

edit: I'm currently running ViperOne 5.8.0, my fastboot getvar is in an earlier post. Please help! It's taking all my energy NOT to start guessing and installing ROMs. I've made a backup so can I recover from installing an incompatible rom?
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Flash ARHD 8.1 in aroma don't take any mod options, no exposed, no Sense 6 toolbox, just the basic rooted Rom.

And run sunshine again ;)

If you found my posts helpful, Please click thanks :good:
[One (M7) Q&A, Help & Troubleshooting] nkk71:
Actually stock ROM is best, and MaximusHD is also known to work with Sunshine... Sunshine does it's own temproot and sometimes SuperSU interferes.

you can find stock Guru ROMs here: http://xdaforums.com/showthread.php?t=2759000

unselect stock recovery

unselect stock radio

unselect root
[One (M7) Q&A, Help & Troubleshooting] XTakis:
Ok, so I'm trying the Rom from option 1. Should I try firewater again before going the sunshine route?
[One (M7) Q&A, Help & Troubleshooting] nkk71:
nope if firewater gave that message, then no way it will work.

only other free option is rumrunner, which could work on hboot 1.55

(rumrunner on the other hand does require a rooted rom with unsecured kernel)

if you can handle the $25, then sunshine is really the easiest route.
[One (M7) Q&A, Help & Troubleshooting] XTakis:
I tried rumrunner on viper 5.8 and it literally said "**** it", lol. Anyways I'll go the sunshine route. Hopefully you or one of your fellow experts will be online if I run into problems. I really appreciate all your help. If I can get good working on this phone the $25 sunshine payment is totally worth it!
[One (M7) Q&A, Help & Troubleshooting] nkk71:
sunshine will do it just nice and easy, it has all it needs already built in, so a stock ROM is all you need, oh and an active wifi / mobile connection
[One (M7) Q&A, Help & Troubleshooting] nkk71:
[MENTION=3070392]majmoz[/MENTION]
[MENTION=2895182]clsA[/MENTION]

if you still want it, i've decrypted and uploaded it:

RUU_M7_UL_K443_SENSE60_MR_TMOUS_6.10.531.9_Radio_4T.28.3218.04_10.33E.1718.01L_release_387953_signed_2-decrypted.zip

all decrypted RUU.ZIPs i have are in this folder on AFH: https://www.androidfilehost.com/?w=files&flid=13674
[One (M7) Q&A, Help & Troubleshooting] XTakis:
I'm in CWM recovery and typing "adb devices" and all I'm not seeing "HT34xxxxxxxx", all I'm seeing is:

List of devices attached
emulator-5618 host

Under device manager I'm seeing missing drivers for "One" under "Other devices"

edit: I successfully flashed the rom, used SunShine to turn S-Off, then change mid and cid, and now I'm on the step where I need to use adb commands

...the "emulator-5618 host" is gone now but still no dice for finding HT3...
[One (M7) Q&A, Help & Troubleshooting] nkk71:
missing drivers for Unknown -> One is covered in FAQ #2

and if you have that emulator "hijacking" your connection, you're gonna end up having to use

fastboot -s <yourDeviceSerialNumber> .....

and

adb -s <yourDeviceSerialNumber> .....

commands to make sure you're accessing your phone, not that "emulator"
[One (M7) Q&A, Help & Troubleshooting] XTakis:
ok, so i successfully flashed the international ruu.zip, bootloader says locked and no longer says tampered. i've left S-off. Is there anything else i need to do or am i done?

edit: I guess that's it, thanks so much everyone for your help!
[One (M7) Q&A, Help & Troubleshooting] xxxx-g-xxxx:
Bricked HTC One

Hi Guys,

Im now trying around 10 hours to get my phone to 100% stock. I had cyanogen on before with their installer. The RUU_M7_UL_K44_SENSE55_MR_HTC_Europe_4.19.401.9_R_Radio_4A.23.3263.28_10.38r.1157.04L_release_353069_signed_2-1 RUU will not install (stuck at reading headers or just quits). I tried to flash 1.29.401.12_hboot_1.44, but i get a error saying:

C:\adb>fastboot flash zip 1.29.401.12_hboot_1.44.zip

target reported max download size of 1514139648 bytes

sending 'zip' (501 KB)...

OKAY [ 0.232s]

writing 'zip'...

(bootloader) zip header checking...

(bootloader) zip info parsing...

(bootloader) Read zipped android_info fail

FAILED (remote: 99 unknown fail)

finished. total time: 0.482s

Please, any ideas? :(

Getvar all here:

C:\adb>fastboot getvar all

(bootloader) version: 0.5

(bootloader) version-bootloader: 1.57.0000

(bootloader) version-baseband: 4T.29.3218.08

(bootloader) version-cpld: None

(bootloader) version-microp: None

(bootloader) version-main: 6.09.401.5

(bootloader) version-misc: PVT SHIP S-ON

(bootloader) meid: 00000000000000

(bootloader) product: m7_ul

(bootloader) platform: HBOOT-8064

(bootloader) modelid: PN0710000

(bootloader) cidnum: HTC__032

(bootloader) battery-status: good

(bootloader) battery-voltage: 4136mV

(bootloader) partition-layout: Generic

(bootloader) security: on

(bootloader) build-mode: SHIP

(bootloader) boot-mode: RUU

(bootloader) commitno-bootloader: dirty-6d8a0b9b

(bootloader) hbootpreupdate: 11

(bootloader) gencheckpt: 0

all: Done!

finished. total time: 0.077s
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Your device is s-on. You cannot downgrade while s-on first you must achieve s-off. Firewater or Sunshine app is your best chance. Try firewater first (bare in mind it's not a simple process and probably won't work first time) as it's free to use.

If firewater can't do it you will receive a message "Whelp this sucks, firewater cannot work on your device, etc.

Then your best hope is Sunshine but it costs $25.

If you found my posts helpful, Please click thanks :good:
[One (M7) Q&A, Help & Troubleshooting] xxxx-g-xxxx:
So i tried to get my backup from cwm running, but it seems that my backup nor ARHD will boot, they are just stuck at the loading screens. I tried firewater with Cyanogenmod and it didnt work.. :-/
[One (M7) Q&A, Help & Troubleshooting] nkk71:
it is highly unlikely you will be able to get s-off on that version using any of the free exploits; Sunshine should work just fine on the other hand, but it does cost $25
[One (M7) Q&A, Help & Troubleshooting] vipul suthar:
how can i go to stock

(bootloader) version: 0.5

(bootloader) version-bootloader: 2.49.0000

(bootloader) version-baseband: 1.01.32.0624

(bootloader) version-cpld: None

(bootloader) version-microp: None

(bootloader) version-main: 6.15.720.4

(bootloader) version-misc: PVT SHIP S-ON

(bootloader) serialno:

(bootloader) imei:

(bootloader) meid: A1000037A900D4

(bootloader) product: m7cdwg

(bootloader) platform: HBOOT-8064

(bootloader) modelid: PN0751000

(bootloader) cidnum: HTC__038

(bootloader) battery-status: good

(bootloader) battery-voltage: 3874mV

(bootloader) partition-layout: Generic

(bootloader) security: on

(bootloader) build-mode: SHIP

(bootloader) boot-mode: FASTBOOT

(bootloader) commitno-bootloader: dirty-6d8a0b9b

(bootloader) hbootpreupdate: 11

(bootloader) gencheckpt: 0

its my phone's details
[One (M7) Q&A, Help & Troubleshooting] nkk71:
you have a Dual-SIM version, you should check the Dual-SIM threads about that.
[One (M7) Q&A, Help & Troubleshooting] vipul suthar:
i have HBOOT-2.49.0000

i have HBOOT-2.49.0000

i have s-on

can i do s-off
[One (M7) Q&A, Help & Troubleshooting] X46X:
Hi, If I had a supercid, when/where I must change it?
[One (M7) Q&A, Help & Troubleshooting] majmoz:
Read this MEGA-GUIDE for Dual SIM.
[One (M7) Q&A, Help & Troubleshooting] X46X:
Hi, if I do a "adb devices" for lock bootloader my list of devices is empty..
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Check your drivers, see the FAQ in Post #2 of this thread to fix ;)

If you found my posts helpful, Please click thanks :good:
[One (M7) Q&A, Help & Troubleshooting] mackenzie121:
Hi, I have managed to get stock firmware on it, then I rooted it and installed twerp.

I have a software update, but when the phones reboots it boots into twerp. I can't install the ota update. What do I do to install it?
[One (M7) Q&A, Help & Troubleshooting] nkk71:
welcome back.

I don't see the relevance of this post here, your question should go the the Q&A section.

and it's answered in the Frequently Asked Question

sticky

under Q7

--> you cannot install OTA updates using custom recoveries, you need stock recovery and stock ROM
[One (M7) Q&A, Help & Troubleshooting] Jens Christensen:
I've turned my M7 into a Google Play Edition because but I think I might return to Sense. Does anyone know where to find the correct RUU zip or exe for my phone? Please note the RUU should be for cid HTC__Y13 and not the Google cid it's at now. I'm completely stock GPE now, meaning no root. I'm thinking this one is too old for my phone...right?

(bootloader) version: 0.5

(bootloader) version-bootloader: 1.54.0000

(bootloader) version-baseband: 4T.27.3218.09

(bootloader) version-cpld: None

(bootloader) version-microp: None

(bootloader) version-main: 4.09.1700.1

(bootloader) version-misc: PVT SHIP S-OFF

(bootloader) serialno: <snip>

(bootloader) imei: <snip>

(bootloader) meid: 00000000000000

(bootloader) product: m7_ul

(bootloader) platform: HBOOT-8064

(bootloader) modelid: PN0710000

(bootloader) cidnum: GOOGL001

(bootloader) battery-status: good

(bootloader) battery-voltage: 3861mV

(bootloader) partition-layout: Generic

(bootloader) security: off

(bootloader) build-mode: SHIP

(bootloader) boot-mode: FASTBOOT

(bootloader) commitno-bootloader: dirty-e02a9046

(bootloader) hbootpreupdate: 11

(bootloader) gencheckpt: 0
[One (M7) Q&A, Help & Troubleshooting] majmoz:
No, you need to start with that RUU since it is the lastest RUU. Then you will have to OTA to the current version. Change your CID to HTC__Y13

OTA_M7_UL_K44_SENSE55_MR_HTC_Europe_4.19.401.11-4.19.401.9

OTA_M7_UL_K44_SENSE60_MR_HTC_Europe_5.11.401.10-4.19.401.11

OTA_M7_UL_K443_SENSE60_MR_HTC_Europe_6.09.401.5-5.11.401.10

OTA_M7_UL_K443_SENSE60_MR_HTC_Europe_6.09.401.10-6.09.401.5
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Your s-off, there's no such thing as an ruu that's to old when your s-off. You can flash back to the beginning of time if you like ;)

You will need to change your cid back first of course but the RUU should work fine. It's actually the same OS version so it's not really a downgrade, just a conversion from GPE kitkat to Sense kitkat. You'll still be on firmware version 4.xx

If you found my posts helpful, Please click thanks :good:
[One (M7) Q&A, Help & Troubleshooting] Jens Christensen:
Thanks both of you but the RUU.exe didn't work. Error 155.
[One (M7) Q&A, Help & Troubleshooting] majmoz:
Try running this 4.19.401.9 firmware first. Note: it may wipe your phone so you will want to move your personal data/files off of the phone prior to running this firmware. Place in your adb/fastboot folder and rename to firmware.zip. This is how you would flash the firmware in bootloader/FASTBOOT USB:
[One (M7) Q&A, Help & Troubleshooting] Jens Christensen:
That works, thanks for taking the time to help me!
[One (M7) Q&A, Help & Troubleshooting] pcusim:
I managed to restore to completely stock my M7 in order to send it to HTC for the purple tint issue before warranty runs out. This guide is PRECIOUS. Thanks a lot!
[One (M7) Q&A, Help & Troubleshooting] nkk71:
thanks for the feedback :)

good luck with repair, i'm still "enjoying" my purple

themed

M7 (yes it's a theme, not actually a hardware defect :p)
[One (M7) Q&A, Help & Troubleshooting] pcusim:
I've been delaying the repair, but the warraty expiry is getting closer, so I decided to send it back.

I have taken my Desire HD from the drawer. I have to say it's still surprisingly performing!
[One (M7) Q&A, Help & Troubleshooting] PowdaSuga:
Word of caution! I sent my M7 back for the pink camera issue and when I got it back the GPS no longer worked. Will not acquire a signal. I tried several different ROMs and downgraded Android to no avail. HTC tried to tell me it was a software issue with 4.4.3 and that I need to wait for a software update (being AT&T) who knows when that would happen. I was finally able to get them to accept responsibility and I have to return my phone in again :(. Make sure you check all functionality when they send it back.

-Powda
[One (M7) Q&A, Help & Troubleshooting] gentle_giant:
Hello nkk71,

thank you for the effort you have put into this thread.

Here's the getvar

C:\Android>fastboot getvar all

(bootloader) version: 0.5

(bootloader) version-bootloader: 1.57.0000

(bootloader) version-baseband: 4T.29.3218.29

(bootloader) version-cpld: None

(bootloader) version-microp: None

(bootloader) version-main: 6.14.111.2

(bootloader) version-misc: PVT SHIP S-ON

(bootloader) serialno:

(bootloader) imei:

(bootloader) meid: 00000000000000

(bootloader) product: m7_ul

(bootloader) platform: HBOOT-8064

(bootloader) modelid: PN0710000

(bootloader) cidnum: T-MOB101

(bootloader) battery-status: good

(bootloader) battery-voltage: 3859mV

(bootloader) partition-layout: Generic

(bootloader) security: on

(bootloader) build-mode: SHIP

(bootloader) boot-mode: FASTBOOT

(bootloader) commitno-bootloader: dirty-6d8a0b9b

(bootloader) hbootpreupdate: 11

(bootloader) gencheckpt: 0

all: Done!

My question: with the situation as it is; will it be enough to flash back to stock recovery to get the next OTA?

Don't know if it is of any importance but my phone is unlocked, rooted & with the "tampered" message.
[One (M7) Q&A, Help & Troubleshooting] nkk71:
check this: http://xdaforums.com/showthread.php?p=52894276

You may face some issues, because when you unlock using HTCdev, the folder /data/preload get's deleted, and is [sometimes] needed for a successful OTA (as mentioned in that post above, it could fail the checks)

unlocked, root, and tampered won't matter (though you will likely loose root after OTA)
[One (M7) Q&A, Help & Troubleshooting] gentle_giant:
Hi nkk71,

Thank you foir the reply, it is much appreciated and I will certainly give it a try.
[One (M7) Q&A, Help & Troubleshooting] uwotm7:
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.57.0000
(bootloader) version-baseband: 4T.27.3218.14
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 5.14.531.1
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno:
(bootloader) imei:
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0713000
(bootloader) cidnum: T-MOB010
(bootloader) battery-status: good
(bootloader) battery-voltage: 4040mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-1f512bb6
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!

I am Unlocked, S-OFF, with TWRP 2.6.3.3 and ARHD 82.0 installed. I want to be able to return to stock using the RUU from the HTC support website. Is there anything else I need to do or am I ready to run the EXE file?
[One (M7) Q&A, Help & Troubleshooting] nkk71:
you can run the RUU, but it has to be same or higher version (5.14.531.1) (since it's signed/encrypted) ... check the Not so FAQ #2 in the second post.

I highly recommend you stay s-off

also, if you want to remove TAMPERED and have the phone LOCKED (not necessary, for the ruu, but in case you want to), do so before running RUU
[One (M7) Q&A, Help & Troubleshooting] uwotm7:
Thanks for the clarification, :good: I'll give this a go.

EDIT: IT WORKED! DUDE I LOVE YOU! CHEERS
[One (M7) Q&A, Help & Troubleshooting] hacka247:
I need to send phone htc one back for warranty I'm currently s off and unlocked rooted with viper ROM and sid has been changed to 111111111.What would i need to do to make sure my warranty is not voided. Currently also have the red text at startup. Any help will be appreciated. Just want to make sure I do it right. I'm on EE UK.
[One (M7) Q&A, Help & Troubleshooting] nkk71:
EE UK is H3G__001 right?

i really should fix this guide up :angel:

common nandroid restore method (posts #1, #2, #5)

downloads:

HTC One M7_UL, modelid=PN0710000, cidlist=H3G__001,H3G__106,H3G__G04,H3G__402: here

HTC One M7_UL, modelid=PN0710000, cidlist=T-MOB101: here

HTC One M7_UL, modelid=PN0710000, cidlist=O2___001,O2___102: here

as always, i recommend staying s-off, but that is

your

decision
[One (M7) Q&A, Help & Troubleshooting] hacka247:
Thanks for help nkk71

My cid was

ORANG001

Original hboot was 1.55 but I changed cid to 11111111 and it looks like that changed hboot to 1.57.

I am

M7_UL pvt ship s-off

Unlocked

My original os was

Os 3.36.61.1

My current os now is 6.09.4.01

On viper ROM elementalx.

Want to avoid tampered and relocked so this is why I want to be sure I'm using the correct ruu and steps.

Can't see the download for my original cid any help appreciated.
[One (M7) Q&A, Help & Troubleshooting] nkk71:
i'll upload the files needed for ORANG001 as soon as i can, but you could also go for international unbranded

if you want to go international unbranded:

fastboot oem writecid HTC__001 <- two underscores, cid is exactly 8 chars

fastboot reboot-bootloader

By the way, you can use any of the following CIDs:

HTC__001 --> HTC-WWE
HTC__016 --> VODA-Africa-South
HTC__032 --> HTC-EastEurope
HTC__102 --> HTC-GER
HTC__203 --> HTC-FRA
HTC__304 --> HTC-SPA
HTC__405 --> HTC-ITA
HTC__A07 --> HTC-Russia
HTC__E11 --> HTC-Dutch
HTC__J15 --> HTC-GCC
HTC__Y13 --> HTC-Norway

then you can use the RUU.ZIP method (read posts #1, #2, and #4) using the

RUU Zip M7_UL_JB_50_HTC_Europe_1.28.401.7_Radio_4A.13.3231.27_10.31.1131.05_release_310878_signed.zip

otherwise, give me some time to upload the files for ORANG0001

but just to know, what's your ultimate goal?
[One (M7) Q&A, Help & Troubleshooting] nkk71:
HTC One M7_UL

modelid=PN0710000

cidlist=ORANG001

AndroidFileHost mirros:

For Windows 7: mini-sdk-1.0.31-windows.rar​

recovery-clockwork-touch-6.0.4.5-m7ul.img​

Guru_Bootloader_Reset_1.0.zip

^^ I prefer the more reliable adb commands by scotty1223, since they don't freeze​

RUU Zip M7_UL_JB_50_HTC_Europe_1.28.401.7_Radio_4A.13.3231.27_10.31.1131.05_release_310878_signed.zip
​

M7 CWM Nandroid Backup CID ORANG001 1.28.61.7 2013-04-22.zip

ro.aa.modelid=PN0710000
ro.aa.cidlist=ORANG001
ro.aa.romver=1.28.61.7

once extracted it will give you a folder "2013-04-22.13.54.52"

so the adb push command will be:

adb push 2013-04-22.13.54.52 /data/media/clockworkmod/backup/2013-04-22.13.54.52​

one-1.28.401.7-preloaded-modaco-withoutmovie.zip​

stock recovery: stock_recovery_2.24.61.1.img​

Note: you will first get a small "Software[/B} update" (don't confuse that with the actual System Update):

before the actual OTA:

once that is applied you are fully stock on 2.24.61.1
[One (M7) Q&A, Help & Troubleshooting] nkk71:
files for ORANG001 in the post above
[One (M7) Q&A, Help & Troubleshooting] hacka247:
Many thanks nkk71

Will try and get this done by tomorrow.

Thanks
[One (M7) Q&A, Help & Troubleshooting] nkk71:
sure no problem, in either case i recommend staying s-off

also, depending on what your ultimate goal is, you have two choices

1- unbranded edition

2- back to Orange branded

good luck
[One (M7) Q&A, Help & Troubleshooting] hacka247:
My gaol is to take phone in for mic repair under warenty so need it back to original so that can't void my warranty
[One (M7) Q&A, Help & Troubleshooting] nkk71:
oh okay, then back to ORANG001 it is :)

though from what i've seen, UK dont care much about s-off.... but that's something you have to decide. if you do intend on going s-on, then do so as mentioned in the guide... ie after successful installation of the 2.24.61.1 OTA, and before any other OTAs
[One (M7) Q&A, Help & Troubleshooting] hacka247:
If I can stay s-off and it's not a issue with warranty then I prefer to leave S-off. Thanking you for your assistance.
[One (M7) Q&A, Help & Troubleshooting] nkk71:
"Technically" it shouldnt matter, but I can't say that 100% for sure... hence this guide :)
[One (M7) Q&A, Help & Troubleshooting] hacka247:
K. Thanks. Gonna try later. Fingers crossed as will be first time trying this.
[One (M7) Q&A, Help & Troubleshooting] hacka247:
So just to confirm I need to look at post 1and2 and then follow post 5 and use files you have uploaded for me?
[One (M7) Q&A, Help & Troubleshooting] nkk71:
yep, correct read #1 and #2 (for general information) and follow #5 with the files i uploaded

there is an example (with pictures, cmd output, etc) in post #8.

by the way, you will not have to "force reboot" (step 6 - ota), since the recovery i gave you is for your version, so shouldn't be any issues.

oh, just in case, when you adb push the nandroid backup make sure /data is mounted

either in CWM recovery go to mounts and check it's mounted, or type: adb mount /data before the adb push command

^^ has only happened once, where /data wasnt mounted so the backup wouldnt show up in CWM restore
[One (M7) Q&A, Help & Troubleshooting] hacka247:
I gonna have to do it on linux usb stick as I only have win 8 and it says could be issue using win 8 but I'm not too good with Linux commands bud.

---------- Post added at 08:03 PM ---------- Previous post was at 07:56 PM ----------

Would it be same commands in post 5 on Linux usb mate.
[One (M7) Q&A, Help & Troubleshooting] nkk71:
yeah, same commands, except you need to, add 'sudo' for fastboot commands:

sudo fastboot ....
[One (M7) Q&A, Help & Troubleshooting] hacka247:
Argh.

I think I'm ready to go for it.

Gonna have a cup of tea and I think I'm ready to proceed.

Fingers cross I don't mess it up.lol.

Nah.I'm ready.

Tea time.
[One (M7) Q&A, Help & Troubleshooting] hacka247:
When I try an setup usb following the guide to setup ubuntu on usb all seems well until last command when I put

Sudo apt-get install android-tools-adb android-tools-fastboot

In the terminal I eventually get an error reading

E: unable to locate package android-tools-adb

E: unable to locate package android-tools-fastboot.

Not sure what the issue is

---------- Post added at 02:11 AM ---------- Previous post was at 02:03 AM ----------

Am also seeing a error massage box pop up in ubuntu saying after last command

Unnable to mount Android phone

Unnable to open mtp device [usb:001,004]
[One (M7) Q&A, Help & Troubleshooting] nkk71:
you need to copy/paste the commands one line at a time in linux terminal:

sudo add-apt-repository ppa:nilarimogard/webupd8

sudo apt-get update

sudo apt-get install android-tools-adb android-tools-fastboot

also you may need to run the

sudo apt-get update

command, several times until all repos are synced properly
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
This normally happens with ubuntu 14 64bit. Is that what your using? The webupd8 repository does not support it.

It's better to use a ubuntu 12 32bit http://releases.ubuntu.com/12.04/ubuntu-12.04.5-desktop-i386.iso

Also the unable to mount Android phone error is normal this happens on my perm install of Linux, but storage always mounts after a few seconds just close the error. Your phone should be mounted :good:
[One (M7) Q&A, Help & Troubleshooting] nkk71:
i've also noted it happened on 32bit 14.x on occasion, had to:

sudo apt-get update several times, before sudo apt-get install android-tools-adb android-tools-fastboot worked...

could be related to my connection, but the repo update doesnt always work the first time around (not only for adb/fastboot, other programs too)
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
That's interesting to know, There was a time when the repository didn't support Ubuntu 14 at all 32 or 64bit, I knew it would most likely be updated at some point, maybe it has now. Although the webupd8 website still doesn't mention 14.04 support.

I've never had problems using the repository with 12.04 though. Just feel for a user that's not familiar with Linux that's probably the best option to avoid problems.
[One (M7) Q&A, Help & Troubleshooting] hacka247:
Ok so I should try a few more times and if no luck I should try ubuntu 12.04.is that what you are saying mate.