[Motorola Droid RAZR] Ohmster:
[MENTION=5362796]Dwillian[/MENTION] - possible test/fix for the "Unfortunately com.android.phone has stopped" error...

...Bob said he turned on airplane mode. Can you see if this has any effect on the issue, Dwillian?

Wow, you toggled airplane mode. And did that "fix" last until reboot or did you have to repeat it? What do you think caused it, was it an update if you remember that started it happening? Did this quick fix actually get rid of it for good or was it a workaround until something else fixed it like a build update or something?

I know I am asking a lot because it was a long time ago, but anything you can remember would help.

:) This is very interesting because in video #2 below, the guy does have airplane mode on and he does not get the error until he turns it off. But anything we can try would be appreciated very much. Thank you Bob. :)

I have never seen this particular error before, but a youtube video where the Chinese (Something Asian perhaps?) guy speaks no English, shows just how irritating it can be, and this guy actually puts up with all the tapping and manages to reset his phone! Unbelievable. How can anybody even *think* to deal with this issue? Video of error is directly below. I think that Dwillian has already tried this and it did not work. :(

* For the benefit of TapaTalk users, I will use the youtube insert button to display the videos here in this post. I just checked TapaTalk and the videos do show up and are easy to view.

The first video below has a lot of comments posted and some of them suggest fixes for it. Might be worth a look, Dwillian. URL to the youtube page is here.

[YOUTUBE]1iCq7fSqIqk[/YOUTUBE]​

This video is similar. The guy shows him pull his battery, re-seating his SIM card, reinstalling the battery, booting up, and he does have airplane mode enabled. (I wonder if the battery pull was to restore the issue for the video?) He then turns it off, tries the dialer, and the "Unfortunately com.android.phone has stopped" comes at him with a vengeance. But it is not clear if he is fixing the issue or demonstrating it. Unfortunately, the page is in Spanish so reading the comments is very difficult, an English speaking person would have to copy and paste each reply into Google Translate just to try and read them. Very sad. Could any Spanish speaking members peek this video's comments and tell us if anything meaningful is said to help with the issue? Again, thanks. Video and link below.

URL to video below is here

[YOUTUBE]oM13qy2Vdqs[/YOUTUBE]​

We have tried a clean install, totally wipe slot and tried a totally clean install, can install cm11 NGIHTLY Build 11/07 but cannot update much beyond that or issue returns. Tried wiping App Data for Phone, Dialer, and SIM Toolkit, tried doing a full Factory Reset and nothing works. Dwillian did get his 11/07 very good install to OTA update pretty far, to 11/27 I think, but he did not back that up and lost it when trying to update further and cannot get back there again.

We need help with this "Unfortunately com.android.phone has stopped" error and I am asking any member who has this experience or knows of it and how to address it to pitch in. Group effort. Thank you all very much. I will run out of Thanks tokens today but will do my best to get each and every one of you. Much appreciated guys and gals! :fingers-crossed: