[8.9" Kindle Fire HD Q&A, Help & Troubleshooting] HalleyWray:
Ok, so in a matter of 12 (or so) hours I have had a virus completely take over my Kindle. I recently got it rooted (I am totally new to all of this, so I didnt know to install root protection or anything like that for that matter)

I was looking on a third party app market (i forget which one) when I get a notification saying candy crush and some other apps need to be updated. I decide to update candy crush at about 10pm last night. After it started downloading I got a weird feeling about the app. One of the permissions was weird, it had no explanation of what it did and then there wasnt an easy way to cancel the download, also the download itself was also taking a really long time.

The permission was something like permissions/grant access/cd2a or something. I tried to look it up while the app was downloading, but nothing came of it.

A few hours later I was looking through ES File Explorer and noticed weird files in there. The first one I noticed was called "Dont Panic" with nothing in it, from then I realized there were files all over my kindle that I didnt put there. Random files with html/xml text were all over, I asked my boyfriend who knows more about this than I do to take a look and try to decipher what was going on. He went into the system tuner app I had on it and saw that every single app (whether it be system or user or lower) on my device was accessed and had something done to it. We even saw a few different series of pre written scripts and instruction manuals of how to embed task commands, among other things.

We deleted everything we could, stopped all the tasks that were going but had no idea what to make of it all. We spent most of the time trying to figure out the root of the virus to no avail. They turned the wifi off and on, they de and re-registered my kindle, I now have parental locks I have no idea the password to...whatever the virus is took over my operating system.

We did a factory reset on it hoping that might do something, or that we had deleted enough of the virus for it not to be able to work, but nope.

I followed the step by step instructions that are in the other forum kindle fire first aide, hoping it may bootload into a different software version the virus doesnt know, but when i hooked it up to the computer it just turned on like normal. Hooking it up to the computer i realized it has a whole different operating system and completely different serial number, on the kindle it says the normal system version and serial number.

I dont know, this thread is getting long and i dont have a lot of technical details. basically, the kindle still turns on and acts like it functions, but its just a shell operating system. I deleted a huge zip file off it (it should still be on my computer :/) when i hooked it to my computer hoping that was it, but it didnt do anything.

It can go online, but cant download apps because any log in for amazon you use doesnt work. It also seems that I have no permission or access to anything on it when its hooked up via usb cable. i dont even think the kindle fire first aide recognized it as the kindle device when I tried to bootload it.

I dunno. This is my last ditch effort to see if theres anything i can do to get any operating system onto my tablet.

I have my kindle...I have my computer theres tons of software out there...this cant just be it can it??? there has to be a way to get it back! i dont care if its a kindle or not.

Oh, and i didnt have any important files on there, so im not worried about that aspect, I just dont want to lose my tablet.

Please help!!!!!