[General Topics] frem:
Here is my question as someone in the world ever manage to get a Delivery Report from a MMS he sent under a Windows Mobile OS that use "MMS COMPOSER" to send the message?

Here is the problem, this one as been bugging me even under my WM2003 smartphone.

For some unknown reason "Delivery Report" or "Read report" Never worked for me after I sent a MMS. The person on the other side does receive the MMS but for some reason the "delivery report" NEVER comes even though the option are checked:

Here I’m not crazy:

The MMS does arrive (I asked the person I sent the MMS to) they even replied me. But I never received the delivery report. Apparently I have a friend who is under an other phone provider (ORANGE and I’m under SFR) and also as a WM2005 device a SPV M3000 (HTC wizard) and he as the exact same problem no delivery report even when the option is checked. I now know a Third person who as the exact same problem and as a SPV C600 : HTC tornado.

I personally own a QTEK 8310 (HTC Tornado) and had a SPVE200 (HTC Voyager) before with the same problem.

All those phones use MMS Composer to send MMS.

I know this is not a PHONE NETWORK PROBLEM. Because I did some test with other phones that also do MMS and are under other OS and use different system to send MMS and they DO RECEIVE the “Delivery Report” so it’s not ORANGE or SFR that blocks them, but obviously something wrong with the MMS composer software.

So here is my question as someone in the world ever manage to get a Delivery Report from a MMS he sent under a Windows Mobile OS that use "MMS COMPOSER" to send the message?

And if someone know a solution for this problem please tell me.

I tried to contact ARCSOFT about their software, but there answer was :

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Response (Adele)	11/15/2005 11:56 PM

Hello frem,

According to your information, we have discussed the problem with our engineers and they said that Notifications are usually set up through the service provider of the mobile unit.

In this case, we recommend you contact the device provider or manufacturer for more information. Sorry for the inconvenience.

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Please help me they seem not willing to admit that something is wrong with their software.

SO like they asked me to I contacted my “manufacturer” :

I ALSO contacted IMATE about this problem cause i had a device registered with them here was there answer:

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Technical Support <techsupport@imate.com> wrote:

Dear Sir,

Thank you for your email. Regarding your query, some operators require a subscription for this service. Please check with your operator in order to avail this service.

For further queries, please feel free to contact me; I will be happy to assist you!

Best regards,

Samira Boudiab

Technical Support Specialist

i-mate™

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Like I said I know it's not a operator problem since I’ve put my sim card in a other phone that do MMS and use a different OS and software to send MMS and i received the delivery report with no problems !.

So I repeat the question:

As anyone in the world ever managed to get a Delivery Report from a MMS he sent under a Windows Mobile OS that use "MMS COMPOSER" to send the message?

And if someone know a solution for this problem please tell me.

Thank you,

Frem