yashsingh1/xdaforums huggingface dataset:
[Android Apps and Games] ashwinsadeep:
CloudMagic does not support exchange calendars as of now. This is already there on our to-do list and you can look forward to seeing this in one of our future updates.

Ashwin
[Android Apps and Games] tinchoflavour:
font issues

I use Cloud Magic, I like this app, but I have a problem with the font. My native language is spanish and when I reply an email, all the special characters like á appear wrong
[Android Apps and Games] anonymous-bot:
Sorry if this was already asked, but is there a way to disable notifications for new mail? I'd rather not disable notifications for the whole app.
[Android Apps and Games] krinyo75:
Nice app, but there is a lot of to do with it.. the biggest problem, that ir didn't show emails older than 30 days... until now the k9 mail is the winner, this icloudmail looks much eleganter, what is a good point but we have limited settings.. please improve it and it will be the best mail app I think. It's downloading is much better than k9mail's, icloud download attachments immediatelly, k9 wait sometimes 10-30 seconds until beginning downloading with a 100kb attachments, too.. All in all nice job, we're waiting the new versions :)
[Android Apps and Games] hadi_rena:
Settings > [Your Email Account] > Notifications > New Email > Off
[Android Apps and Games] dantezinn:
I know your intentions are the best here, you want to improve the app and etc, but you sound a little arrogant, you know it's a free app and you are here to post the feedback in a way it's not rude.

The app is perfect for me, i can use my 3 e-mails at the same time, that's just awesome, of course is not perfect, but it's on the right way!

Cheers OP.
[Android Apps and Games] kargy:
is it possible to send mails in plain text?

my emails appear in Times New Roman in Outlook... very ugly
[Android Apps and Games] trikotret:
It be nice if they can change the out going font to be calibri. That's the font outlook desktop uses
[Android Apps and Games] kargy:
As far as I know that wouldn't change anything. It's a common problem also with other mail clients when sending a html mail
[Android Apps and Games] trikotret:
Well I don't want to promote other email apps but nine email app default out going is calibri font and I never had the times roman font problem. I tested it many times
[Android Apps and Games] treelover3:
Not a complete app if you cannot delete spam from spam folder

I realize this is an older thread, but I just started using CloudMagic and I need a way to access my spam folder so I am able to delete the spam. If the folder is not accessible at all, then I will need to uninstall CloudMagic and go with another email app. The spam folder can fill up with a lot of useless email.

Please consider adding the spam folder back to CloudMagic. It's really not a complete email app without the ability to access and delete spam email from the spam folder. .

My .02

Thank you
[Android Apps and Games] anonymous-bot:
Is the unavailability of the drafts folder also intentional? Sometimes I may need multiple sessions to complete an email or I may use drafts as a pseudo file storage method. I'll admit that are alternate methods to accomplish both those tasks but it does seem strange to not have it.
[Android Apps and Games] ashwinsadeep:
Drafts is something that is already there on our to-do list. You guys can look forward to seeing this in one of our future updates. Hang in there. :)

Ashwin
[Android Apps and Games] ashwinsadeep:
As for spam, I'm not sure if we are going to implement it in the near future. That being said, I'll bring this up in our next team meeting. Let's see what we can do about it.

Ashwin
[Android Apps and Games] ashwinsadeep:
We are having a known issue with unread count on some account types. We are already working on a fix for the same. Shouldn't take more than a few weeks.

Cheers,

Ashwin
[Android Apps and Games] ashwinsadeep:
There is known issue with character encoding with CloudMagic. We are already working on this and it'll be fixed in the near future. Hang in there!

Cheers,

Ashwin
[Android Apps and Games] ashwinsadeep:
Hi there!

We are already working on a new architecture which will include all your mails, not just for 30 days. I'll keep you guys posted on the availability of the same.

Cheers,

Ashwin
[Android Apps and Games] tehXKnight:
I've been using Cloudmagic with an OWA account for a few months now. I updated my rom and reloaded all my apps with Titanium Backup and when I go to cloudmagic it acts like I have never used the app before. Not a huge deal until I tried to put my OWA account back in. Was OWA support removed? I can't find it in the app anymore, and google searches turn up nothing. :(

EDIT: I found that I'm supposed to use EWS not OWA (who changed the name? it's still OWA when I go there manually). But I can't add the account because I already have an account. But I have no password, and when I try to set up the password all it does is send an email to my account that never gets there. Probably because my IT department is blocking emails from you guys. So... the app is kinda useless now. That needs some fixing. Why no account management on your site?
[Android Apps and Games] salluks:
Very Nice app,

i do have a small problem though

i have added GMail and Hotmail in Cloudmagic and everytime i get notifications, the notifications come separately for gmail and hotmail instead of a collated notification.

any idea to change this?
[Android Apps and Games] fiesta92:
Great app.

Is it possible on gmail inbox to get only the general emails,not those from social networks?(like it is in gmail.com)
[Android Apps and Games] vandal_:
showing emails older than 30 days, possibility to answer from different aliases and access to SPAM folder will make this email client almost ideal.

make a paid version, I`m sure a lot of people are ready to pay for these features.
[Android Apps and Games] Warthog01:
Initial Setup

Hi

I just installed Cloudmagic on my Galaxy S3 and like the look of it very much. Installation of my [MENTION=512242]btc[/MENTION]onnect.com account seems to have been ok, but my inbox only displays 20-30 old emails from February 2014.

What have I done wrong?

Thanks
[Android Apps and Games] ashwinsadeep:
That is by design. We felt that, for the users using CloudMagic for both their work and personal account, having a separation between the two is essential to maintain the context.

Cheers,

Ashwin
[Android Apps and Games] ashwinsadeep:
I suppose you are referring to GMail categories. If that is the case, I'm afraid there is no way of doing this as of now as Google doesn't provide an API for the same (atleast, not that I know of).

Thanks,

Team CloudMagic
[Android Apps and Games] fredekr:
New user -- no notifications? and misc. wishlist

Hi there,

I have a work exchange account, a personal gmail account, and a business IMAP account. I installed today and I like the look and feel of CloudMagic... but I don't get any notifications of new email. Notifications are turned on for all accounts. Any idea why?

Also it would be nice to offer more customization... the first things that I noticed were:

- choose color for the account

- more advanced email server settings

Thanks,

Kevin
[Android Apps and Games] shieb:
When, if ever, will you add a dark theme? It makes me want to stop using the app, but it's pretty awesome otherwise.
[Android Apps and Games] MushyMan:
I am having he exact same problem.

Have you received any guidance to sort it out?
[Android Apps and Games] ashwinsadeep:
I know!! We have been getting quite a few requests for the same. We'll take it up in the near future. It's just that we have a lot on our plate. Hope you understand.

Cheers,

Ashwin
[Android Apps and Games] ashwinsadeep:
Can you please tell me what exactly is the problem you are facing so that I can help you sort it out.

Thank you,

Ashwin
[Android Apps and Games] ceccadroid:
Me too wish to have the possibillity to use different colors for the accounts: have you plan for this?
[Android Apps and Games] ashwinsadeep:
Hi Kevin,

Can you please verify that master sync is turned on and you have enabled sync for CloudMagic too. Master sync can be enabled in 'Data Usage'. As for CloudMagic sync, you can find the setting under Accounts & Sync.

Let me know if you are still facing this issue.

As for your suggestions, yes, account color customisation is already there on our to-do list, you can look forward to seeing this in one of our future updates.

As for more advanced email server settings, can you be a bit more specific?

Cheers,

Ashwin
[Android Apps and Games] Warthog01:
Bizarre mail fetching problem

Hi Ashwin

I replied before--only emails from 5-20 February are displayed. I had the same problem on another app (Mail.com) and sorted it by amending the incoming and outgoing server addresses, but Cloudmagic, as far as I can tell, won't let me do this.

If there's a way to set up my incoming server to pop.outlook.com/SSL/port 995 and outgoing server to smtp-mail.outlook.com/TLS/port 25 I'll bet it will work. Otherwise I'll have to uninstall.

Steve
[Android Apps and Games] trikotret:
Love the app. Any chance making the app more colourful? The unread emails are just washed out black. Looks light gray
[Android Apps and Games] fredekr:
To be honest, I've forgotten what I was thinking about re: email server settings... I stopped using the app when I realized it had no drafts support. Once that is enabled, I look forward to trying again!

Good luck!

Kevin
[Android Apps and Games] kardemommeby:
IMAP and SSL / TSL

Hi

My workmail uses the following settings:

SSL - approve all certificates and a specified port

TSL - approve all certificates and a specified port

I can't see these options on the advanced setup menu.

I have managed to set it up on the native HTC mail client following my domain hosts guide(can't post it b/c under 10 posts) but I can't get it to work on Cloudmagic. Any help would be greatly appreciated!
[Android Apps and Games] Warthog01:
How does CloudMagic incorporate mail.com?

Hi Re: the above--I still can't set up my POP account with the incoming and outgoing server settings above, but I've seen the following in this forum:

★ Works for all types of email

Gmail, Hotmail, Yahoo Mail, Outlook.com, iCloud, Google Apps, Microsoft Exchange, Office 365, Mail.com, GMX, AOL and other IMAP accounts.

I've configured my mail.com account with the proper server settings and it works well. How do I display mail.com in CloudMagic?
[Android Apps and Games] ashwinsadeep:
CloudMagic will only display your emails from the last one month. We are already working on a new architecture which will include all your emails irrespective of their age. I'll keep you posted on the availability of the same.

Ashwin
[Android Apps and Games] Warthog01:
Bizarre mail fetching problem

Ashwin

I'm afraid you haven't read my message correctly. CloudMagic isn't displaying last month's emails, it's displaying twenty or thirty emails from last February! These start around the 5th and there's nothing newer than the 20th February 2014.

I had the same display in Mail.com but I've been able to manually set up my pop incoming & outgoig servers which solved the problem--can't do that in CloudMagic because you don't give me a manual setting capability for POP3 mail.

Frustrating!
[Android Apps and Games] Hamiltonzth:
Gorgeous app. Disappointed in the response about the Yahoo spam folder. As a dev its not your responsibility to decide what folders I can and cannot access with your client, in fact not having access to that folder limits productivity instead of increasing it.

Uninstalled as a result and will not consider again until this functionality exists.

Thank you.
[Android Apps and Games] ashwinsadeep:
Oh!

Sorry I got that wrong. Can you please write to us at hello@cloudmagic.com so that we can figure out what exactly is wrong here.

Since you are facing this issue with other IMAP clients as well, my best guess is that your service provider's IMAP server is not being updated with the latest mails. As for setting up your account as a POP account, I'm afraid that can't be done as we do not support POP yet.

Thank you,

Ashwin
[Android Apps and Games] mcwong644:
Embedded images

I installed both K-9 and Cloudmagic on my phone and compared the mails. Noticed that when the mail has quite a few embedded images K-9 displays all while Cloudmagic can only display some. Tried refreshing to no avail, Cloudmagic just refuse to display all images. There's no option to force display all images ? or am I missing some option or settings?
[Android Apps and Games] liver20:
Please pop 3 support

Enviado desde mi X7S mediante Tapatalk
[Android Apps and Games] ashwinsadeep:
Hi there!

That's strange. Can you please write to us at hello@cloudmagic.com so that we can figure out what exactly is wrong here?

Thank you,

Ashwin
[Android Apps and Games] mfractal:
Is there a way to set the folders where the sent items go ?

Emails sent from cloud magic don't appear in my sent items folder.
[Android Apps and Games] rob_z11:
Is there a way way to include support for manual sync and support for how long email should be synchronized for Exchange. I love the client, but I don't like that push is enabled by default, and no way to control how many days email has been synchronized.
[Android Apps and Games] AndroTech:
[MENTION=4570939]ashwinsadeep[/MENTION], Any update/progress on the availability of the app with option for mails in the local device instead of the CloudMagic server?
[Android Apps and Games] leeh41:
Can someone tell if this CloudMagic supports automatic replies (out of office responses)? I couldn't find a setting for it; not sure if i just missed it.
[Android Apps and Games] hadi_rena:
Not supported yet
[Android Apps and Games] MoeM:
Battery Drain

On my Samsung Galaxy Relay 4G CloudMagic really seems to drain the battery really fast:

When having the app open, I can literarily see the battery percentage decrease as I'm working through e-mails.

But even when I exit the app it sometimes seems to continue with heavy battery drain.

My battery life is down to about half of what it used to be.

FYI, I am using an Exchange 2010 account and typically get 200 mails a day and have many folders. Most of the time I file these mails using Outlook on my PC. I suspect CloudMagic doing lots of synch in the background as a cause for the battery drain.

Thanks,

Moritz
[Android Apps and Games] MoeM:
Signature appears multiple times after using hardware QUERTY keyboard

I use a Samsung Galaxy Relay 4G phone with a hardware QUERTY keyboard.

I have an e-mail signature activated in CloudMagic.

Whenever I flip out the hardware keyboard whilst typing an e-mail, the signature is added an additional time at the bottom of the e-mail. When I flip it back in, the same thing happens again.

Moritz
[Android Apps and Games] ashwinsadeep:
That's strange, Moritz. Can you please write to us at hello@cloudmagic.com so that we can figure out what exactly is wrong here?

Thanks,

Ashwin
[Android Apps and Games] ashwinsadeep:
Can you please check in the battery stats and see if CloudMagic has high battery usage? If possible, you can install betterbatterystats and see if CloudMagic is holding a wakelock.

It's just that we have never faced any battery issue with any of our users before, in fact, many have commented saying that CloudMagic is very light on battery and data when compared to other clients.

Let me know if you need any help with checking if CloudMagic is holding a wakelock.
[Android Apps and Games] ashwinsadeep:
The new framework is being tested internally as we speak. I'd say 2-3 weeks max. I'll keep you guys posted on the availability.
[Android Apps and Games] CallumMarks77:
Hey devs,

I love this app!

But is there a way to get a notification for any email that comes through?

On my work emails I have nearly 20 folders for them and the app only notifies me once I receive emails for my inbox...

Is there a way I can get a notification for any folder?
[Android Apps and Games] royksyop:
Modify account configuration

Hi all, i have a little issue with CloudMagic

I can't find the way to modify the imap configuration of an existing account in CloudMagic. I have to change the port number of my imap server

How can i do that ??

Thx
[Android Apps and Games] wigginst:
Tried to set up an cloud magic account and it told me it was sending an email to set up a password (was trying to restore my setup) but an hour later that email has still not come.
[Android Apps and Games] Luigiesin:
Hey guys.. I'm having an issue sending attachments... Trying to send mp3s of 11 megs average and its opening a message saying I'm only allowed to send 10 megs?? I'm using my regular Gmail account... Had to go back to the Gmail account for now but I need to be able to send mp3s up to 18 megs because of my work... Any ideas? This started happening a week ago. Thanks!
[Android Apps and Games] rahb0sse:
This app looks amazing, however I can't figure out where the hell to sync specific folders. Do I have to let my entire work email sync, then I'm able to choose?
[Android Apps and Games] rosedog:
+1 for exchange calendars. Need this for work.
[Android Apps and Games] dondavis007:
Love to have calendar, that would make CloudMagic the one size fits all. As for now I need booth CM and 365 sync because of the calendars. Great great app btw5
[Android Apps and Games] ramo55:
I love this app, the design is amazing!!

gona replace the stock email with this one.
[Android Apps and Games] ibnumalik:
Very agree

I agree with this. I have not found any setting that let me know if there is new mail in my folder.
[Android Apps and Games] t33kay:
STARTTLS for IMAP, please

Please add STARTTLS support to IMAP connections.

Many IMAP servers follow the SSL port deprecation pragma and delegate SSL/TLS connections via STARTTLS command on port 143. This a quite common and perfectly sane server setup.
[Android Apps and Games] Tarzan-:
Good app, used it for a day but had to uninstall because there is no server side search.

How can I search for a specific email out of 2000 other emails?

Sent from G3
[Android Apps and Games] p_machado:
The best email app, I love it!!

Thx a lot! :good:
[Android Apps and Games] BlackRabbits:
Any updates on the removal of indexing? This is basically the only thing keeping me from cloudmagic (corporate policy doesn't take kindly to the feature).
[Android Apps and Games] davelee1054:
Is there a way to add the spam folder back?
[Android Apps and Games] the playa!:
Is CloudMagic down? Wherever I go, it says "Stepped out for fresh air..." Just discovered this app today, can't wait to test it out! :D
[Android Apps and Games] ashwinsadeep:
Yes. Currently we are down for scheduled maintenance. And we'll be back more awesome as promised. Hang in there.
[Android Apps and Games] trikotret:
It's back up. Are you doing anything different with the new cloud magic
[Android Apps and Games] expiredd:
Does this app support filters like thunderbird or outlook?

ie: move all email from with X subjecto to Y folder

If the answer is no, do you guys know any Android e-mail client that supports filters?

Thanks. ;)
[Android Apps and Games] abhijitcp:
Nice app...need a few features...

nice layout...responsive. some features i missed are

1. Pre-load messages before they are opened

2. Sync Interval, Weekdays, etc.

3. Folder subscription (I have configured an IMAP account and Drafts isn't showing up

Cheers!
[Android Apps and Games] dallasnights:
How do you show the folders I have with Exchange, dont see an option anywhere?
[Android Apps and Games] diego9016:
Is there a way to switch to manual sync? I don't like the fact that the app is constantly updating for new mails.

Thanks in advance, this is a great app.
[Android Apps and Games] CallumMarks77:
big issue on the latest update!

On my works exchange account i have nearly 20 folders...

since the latest update all folders apart from the main inbox folders doesn't delete emails and doesn't mark them as ready but this works fine in the inbox folder?

just encase i am unclear

1 - open folder "random"

2 - open email/ delete email from this folder

3 - refresh the folder

4 - email is back and is unread?

Good update though looks amazing!
[Android Apps and Games] axlslash_gnr:
I know you are on scheduled maintainence, still do we know how many days cloudmagic would be down before we can start using this?
[Android Apps and Games] ChrisFSU:
I, too, need an answer to this.
[Android Apps and Games] JFizDaWiz:
Any support for OWA? I needa good app and none exist
[Android Apps and Games] ChrisFSU:
I see the OP is online now and has been online a few times today and we still don't have a reply. That makes me nervous.
[Android Apps and Games] Azure1203:
I'm worried about the security concerns too.

And being able to remove 'sent using CloudMagic' from the sig line. I know you're trying to advertise, but its annoying.
[Android Apps and Games] hellkun:
Looks pretty, gonna try it now.
[Android Apps and Games] pixine786:
while composing new email.... can we select font? I mean Arial 10pt or Calibri 11pt?
[Android Apps and Games] ashwinsadeep:
[MENTION=5529911]derekbelrose[/MENTION] [MENTION=1840215]arbuckle[/MENTION] [MENTION=4712672]Publiuss[/MENTION] [MENTION=4950520]Stylus_XL[/MENTION] [MENTION=3042338]pdaaalex[/MENTION] [MENTION=2764957]NegativeOne[/MENTION] [MENTION=5199650]ShadowLightz[/MENTION]

Hi guys,

First of all, sorry for the late reply. It's just that I can't publicly post details of our security policies without consulting our security engineer.

As for concerns regarding security of your data. We are taking following steps:

1. Your CloudMagic password is hashed and salted, so there is no question of someone gaining access to the original password even in the worst case scenario of a compromised system.

2. We don't take password for services which support OAuth, so there is no question of us even having access to your passwords.

3. For services which don't support OAuth, we take your password, obfuscate and then encrypt them and store them in an encrypted database in a secure AWS server. These password are necessary for CloudMagic to connect to those respective services.

4. As for your data, we are not encrypting them, but it is stored in an encrypted database with strict access control.

5. Strict firewall in place. Most critical hosts does not have internet connection.

6. Forced HTTPS use for all client-server communication.

You can read more about AWS security processes here - http://aws.amazon.com/security/

But rest assured, we follow all industry standard practices and then some. We take the security of our users very seriously. I hope this answers your concerns.
[Android Apps and Games] Zaiaku:
Finally something thats works with exchanged with no problems. It loads emails very slowly. Anything tht can be done t speed it up like only retrieve so much or something similiar.
[Android Apps and Games] ashwinsadeep:
The account with which you signed up doesn't need to be associated with your CloudMagic account for ever. Just go the app settings > tap on account settings > Tap on Choose CloudMagic username and then you can change the account associated with CloudMagic.

As for nested folders, we wanted to implement that in the first release itself, but we ran into a technical limitation. We will look into this further and keep you updated on its availability.

Regarding multi-select, I know how important that is for managing your emails, we are working on it and it is coming very soon.
[Android Apps and Games] ashwinsadeep:
We are glad to know that you are willing to pay for the app. We are working on some pricing options & will keep you posted on the same.
[Android Apps and Games] ashwinsadeep:
Of course you can pan around in HTML mails. Just double tap on the mail content, you'll be taken to the in app browser where you can zoom and pan. Sorry, this wasn't very obvious. I'll sit with our UX expert and come up with a solution where this feature is apparent to the user.

As for your concerns regarding security of your data, I hope my previous post answers them.
[Android Apps and Games] seowalex:
Is it just me or are attachments not showing up correctly? I'm using Hotmail/Outlook.