yashsingh1/xdaforums huggingface dataset:
[Nexus 5 Q&A, Help & Troubleshooting] wenzhpz:
Don't be too seriousabout every comment.
[Nexus 5 Q&A, Help & Troubleshooting] tbobn:
So while I waited for my replacement Nexus 5 (which hasn't come in yet) and my micro-to-standard SIM adapter (which came today), I carried around my N5 for a couple more days. While the issues of getting weak/no signals carry on, there are a few things I've noticed.

Firstly, it's definitely a defect of the hardware and/or software. I put my SIM card back on my old phone and I get full bars (-91 dBm at the lowest) on both 3G and 2G. On the Nexus 5, 2G gets me a maximum of two bars (somwhere around -100 dBm), though it alternates between one bar and no service whatsoever. This rules out the SIM card and the carrier. Something strange that happens on the N5 however, is that even though it shows no service, the signal strength status shows a reading usually around -70 and -75 dBm. Don't know if anyone knows what this could mean.

As I drove around these past few days, I occasionally would check up on the signal status on my phone, and many times I would see that it had either 3 or 4 bars on LTE. I think this has to do more with the fact that I'm not indoors more than anything. This makes me lean toward the theory some people have proposed that the Nexus could have a weak antenna. The thing that stumps me though, is that, at least for me, my Nexus was getting signal perfectly fine for the first four days or so, even at home where I am currently getting one bar on 2G. There were no KitKat updates that could have messed something up on the software level, and it seems odd to me that the antenna would turn to **** all of a sudden.
[Nexus 5 Q&A, Help & Troubleshooting] rogem_kk:
OK, I broke down and rooted/unlocked as my phone started losing connection constantly and wi-fi stopped connecting even though it was showing as connected.

Installed bricked kernel. All good again. No issues for many hours now.
[Nexus 5 Q&A, Help & Troubleshooting] steffi_kin:
Rogers users here, also experiencing this problem (32GB white). It seemed to happen when I returned home, I thought I had a dead-spot in the house or something until I stumbled upon this thread. I've been rebooting, but will try some of the fixes in this thread next time it happens

Keeping an eye on this and the Google thread for updates and hoping Google can fix it quickly
[Nexus 5 Q&A, Help & Troubleshooting] SeraldoBabalu:
Sounds like you're getting confused.

This thread was created for the issue of the phone going into emergency call mode. The signal status shows good reception but there is no data or SMS transmitted or received.

The problem seems to occur more often when sending or receiving SMS through hangouts though nobody has been able to say whether the issue occurs through any other SMS client.

Not sure if your issue is another one all together or a product of something else. I'd hate for the original issue to get lost in a conversation about another issue that may be experienced by others also and might deserve its own thread. I don't experience the weak signal issue that you're describing so I can't say whether they're related or not.

I'm guessing those who use apps like whatsapp to send and receive texts don't have this problem.

The issue also doesn't seem to be related to only one carrier as people from overseas, Fido, bell, rogers, tmo and at&t have confirmed they have the same problem.
[Nexus 5 Q&A, Help & Troubleshooting] superamit:
I am also having this issue and it is starting to become quite bothersome. My friend, who also purchased a nexus hasn't had this problem at all. Can you guys confirm what type of SIM you are using? I recently changed to a brand new LTE sim, while my friend has an older one and I am wondering if this may play a role in the problem?
[Nexus 5 Q&A, Help & Troubleshooting] Evilv2:
T-mobile LTE, Atlanta - Missing calls and delayed sms

My Nexus 5 has been receiving texts often with a 5min to 3hr delay.

I've tried the following:

1. Brand new T-Mobile micro SIM

2. SMS in hangouts, 8sms, and the stock ASOP 4.4 SMS apps.

3. I recently switched my APN to Ipv4/Ipv6 (default is just Ipv6).

4. Turned "SMS over IMS" on the ##4636## menu - This has improved sms delivery to under 30 minutes

Nothing has helped

My Nexus 4 with .33/.84 hybrid radio for LTE had no issues

EDIT: I went ahead and got an RMA from Google. I will report back for results.
[Nexus 5 Q&A, Help & Troubleshooting] SeraldoBabalu:
I already got my RMA replacement last Friday. It has not helped, sadly.
[Nexus 5 Q&A, Help & Troubleshooting] wyrman:
Who are you with?
[Nexus 5 Q&A, Help & Troubleshooting] SeraldoBabalu:
Fido. But the problem is not carrier specific. It's being experienced by users on all major networks all around the world.
[Nexus 5 Q&A, Help & Troubleshooting] offwiththeface:
Definitely has something to do with texting I have been monitoring it closely and notice that it happens when you are using your hangouts app
[Nexus 5 Q&A, Help & Troubleshooting] palabook:
Im using textra... so anything that is related to texting... maybe check the sms centre numbers?? Hehe

I turned off cell broadcast. But i dont think that will work. Lol
[Nexus 5 Q&A, Help & Troubleshooting] Hunteres:
+1 happens to me once or twice a day. random location, random time. but its pretty annoying if you ask me. I went to UK to buy the phone (living in Ireland) i am not planing to spend extra money to go back there and find out if i am entitle for replacement - if it wont happen in the shop they will look on me like i am a chancer..... hoping that google is gonna fix that somehow...
[Nexus 5 Q&A, Help & Troubleshooting] cfm530:
Started happening to me a few days ago. Had it happen yesterday approximately 6 times, changed my APN as per the picture that somebody posted in this thread... happened only once today. Not sure if the APN change helped or what, but it's kinda annoying as I end up repeatedly checking my phone to ensure that it is connected to the network. I have LTE turned off (I get only 2-3 bars when outside, it's not a N5 thing as my iPhone 5 and HTC One all had the same issue on stupid Rogers' network even though I live/work in downtown Vancouver) and 3G on.
[Nexus 5 Q&A, Help & Troubleshooting] wyrman:
This happen to anyone on Koodo in Canada
[Nexus 5 Q&A, Help & Troubleshooting] Evilv2:
Yes I'm crossing my fingers for the new phone to work. I don't think all Nexus 5 are having network problems.
[Nexus 5 Q&A, Help & Troubleshooting] FloppyDrive:
I got a replacement phone last night and have not put a PIN number in. The problem hasn't shown up yet. <crosses fingers>
[Nexus 5 Q&A, Help & Troubleshooting] apf888:
From what I've observed:

The "Emergency calls only" issue pops up:

- randomly when getting off a call (intermittent, but darned annoying),

- randomly after a few SMS messages (relatively consistent, send a few texts),

- randomly when trying to do a conference call (happened once to me, gave "Mobile network not available" despite being still on a call with someone... after hanging up, said "Emergency calls only")

When the "Emergency calls only" issue appears:

- dialing a number gives "Mobile network not available" despite full bars of reception (not a signal strength problem),

- incoming calls and SMS can't be sent or received (Hangouts says "retrying..."),

- *#*#4636#*#* screen says "Emergency calls only" for GSM service but GPRS stays connected and internet still works (almost like that Fido/Rogers outage a few weeks ago),

- any network setting change that shifts GSM mode brings the GSM connection back (ie: airplane mode, changing the preferred network setting, restart, etc)

Settings on my phone:

- I have my phone locked to 3G mode (WCDMA-only), though it has happened on HSDPA and LTE as well.

- I am using Fido with a relatively new LTE SIM card.

- When I plugged my SIM card in, the phone auto-populated two APNs: MTS (sp.mts) and Fido LTE (ltemobile.apn) (using Fido LTE).

- APN is set up more or less the way that Rogers one is set up (except the server address, APN type not having "internet+mms", and the Fido-specific MNC code)

- Using Hangouts to send SMS (did not install a third party SMS)

Other observations:

- After the initial download/update, my unit landed in recovery for some reason.

- Unit has been factory reset, cache has been wiped, cache partition has been formatted.

- Not seeing any delayed SMS (able to have a running chat with people over SMS no problem until it drops and needs a cycle).

D820 32GB Black

Android version 4.4

Baseband M8974A-1.0.25.0.17

Build number KRT16N

Getting tempted to try reflashing the unit or trying an older radio. Not sure if that will void the warranty, though.
[Nexus 5 Q&A, Help & Troubleshooting] FloppyDrive:
You might want to post that on http://productforums.google.com/forum/#!category-topic/nexus/connecting-to-networks-and-devices/T5ey4dttBOA%5B1-25-false%5D since Google is monitoring it.
[Nexus 5 Q&A, Help & Troubleshooting] SeraldoBabalu:
yep they confirmed yesterday that they're still watching
[Nexus 5 Q&A, Help & Troubleshooting] droidiac13:
That's crazy! I'm having this same issue on AT&T. It happens on LTE and HSPA. Doesn't matter. Earlier today I was in an LTE area and was stuck in HSPA. Doesn't seem to matter what data connection I have.
[Nexus 5 Q&A, Help & Troubleshooting] palabook:
assuming this issue has something to do with android 4.4, we will know soon coz nexus 4 is getting the 4.4 update. what do you guys think?
[Nexus 5 Q&A, Help & Troubleshooting] SeraldoBabalu:
Response from Google:

A few days ago I let you know that we'd be reaching out on email to some of you for some additional bug report data. I'd like to thank everyone who responded to our email -- the bug data you sent in has been helpful to us in tracking this down.

This is looking like a software issue on our side, and we're investigating a fix.

------------------------------

OK so everyone can relax and know a fix will come shortly!

Thread

https://productforums.google.com/forum/m/#!msg/nexus/T5ey4dttBOA/-DgsOajavnsJ
[Nexus 5 Q&A, Help & Troubleshooting] ritchea:
This group too: http://productforums.google.com/forum/m/#!category-topic/nexus/nexus-5/7s7DsI4DUYo . Add your experience.
[Nexus 5 Q&A, Help & Troubleshooting] prawnguevara:
Yep still happening!
[Nexus 5 Q&A, Help & Troubleshooting] ritchea:
Here, too. I also (when I have a signal) cannot receive MMS. I can send. I love my N5 device, but as a phone (and like many, it's my only phone), I'm very disappointed. IPhone 4S on same service is dancing "signal" rings around my N5. Hubby says get a 5S (choke, choke).
[Nexus 5 Q&A, Help & Troubleshooting] offwiththeface:
This is a major issue I'm surprised its taking so long to fix I might have to jump ship to the g2 or z1 :confused:
[Nexus 5 Q&A, Help & Troubleshooting] SeraldoBabalu:
They're working on a fix. Don't be so dramatic.
[Nexus 5 Q&A, Help & Troubleshooting] offwiththeface:
Ok drama police I won't over react but I use my phone for work and can't afford to keep missing calls and not have my texts go through
[Nexus 5 Q&A, Help & Troubleshooting] SeraldoBabalu:
I learned this a long time ago and it's sad to say but here goes...

IPhone for work, android for play.

Edit: also my apologies for the ****yness
[Nexus 5 Q&A, Help & Troubleshooting] anthonyly:
Anyone else that can't send text with 2 or less bars?

Just started happening to me today i could only send texts at 3+ bars or else it'll just say retrying
[Nexus 5 Q&A, Help & Troubleshooting] SeraldoBabalu:
Yes, that's what this entire thread is dedicated to.
[Nexus 5 Q&A, Help & Troubleshooting] FrankHH:
I think some here largely overrate the importance of being able to make a call. What counts with today's smartphones is that they look cool, so you can impress the chicks. Trying to make a call is so anachronistic, no wonder Google never tested it.
[Nexus 5 Q&A, Help & Troubleshooting] SeraldoBabalu:
You're mistaken. Android isn't going to impress the chicks. You gotta have the latest iPhone for that. Droid nexus impresses other geeks.
[Nexus 5 Q&A, Help & Troubleshooting] prawnguevara:
Happening fat too frequently now. They need to fix this fast and give a more public response. Seems to be effecting significant portion of users.

---------- Post added at 11:47 AM ---------- Previous post was at 11:45 AM ----------

And it's strange I know there's lots of talk online about this but a Google search for this problems brings up nothing!
[Nexus 5 Q&A, Help & Troubleshooting] RomeroMsk:
Just for statistics... I have the same issue on Megafon, Russia.
[Nexus 5 Q&A, Help & Troubleshooting] vichimp:
same here...T-Mobile Macedonia...
[Nexus 5 Q&A, Help & Troubleshooting] dicecuber:
When is the fix being released? By this year I hope..
[Nexus 5 Q&A, Help & Troubleshooting] dicecuber:
I thought google fixes our devices before carriers devices.. It's been a month can't stand this bs any longer
[Nexus 5 Q&A, Help & Troubleshooting] LPirro:
Same problem here. TIM Italy.
[Nexus 5 Q&A, Help & Troubleshooting] paride09:
Same problem in Italy with Wind career.. Google told me to send a photo of another n5 whit signal and mine in emergency in the same place. Serious? Every time I chat with my girlfriend the phone turn in emergency calls only and I need to set airplane mode to start again sending messages. I can receive calls and messages and use 3g connection in emergency calls only. .incredible.. Do anyone know if this is hardware or software's problem? In this case I can wait for a fix.

Inviato dal mio Nexus 5 utilizzando Tapatalk
[Nexus 5 Q&A, Help & Troubleshooting] EvoYas:
Thats the painful part of having a Nexus device, you have to live thru the bugs.
[Nexus 5 Q&A, Help & Troubleshooting] tylerdurden83:
Same with H3G in Italy, so by now we can exclude it being carrier specific... Let's just hope that it can be fixed with a new modem release
[Nexus 5 Q&A, Help & Troubleshooting] dicecuber:
This is ridiculous. It's been so long this is happening everyday

Sent from my Nexus 5
[Nexus 5 Q&A, Help & Troubleshooting] dicecuber:
Happens 5-6 times a day for me now

Sent from my Nexus 5
[Nexus 5 Q&A, Help & Troubleshooting] Giroyac:
same issue here on rogers canada, was doing it more frequently at the beginning

then i went ahead and changed the proxy in the apn settings, and its doing it less frequently now

but still there :(:(

hopefully its a software bug and not some antenna/compatibly or hardware issue
[Nexus 5 Q&A, Help & Troubleshooting] dicecuber:
Google takes so fking long. I've been waiting for over a month now
[Nexus 5 Q&A, Help & Troubleshooting] dicecuber:
Happened 3 times today

Sent from my Nexus 5
[Nexus 5 Q&A, Help & Troubleshooting] dicecuber:
Again right now

Sent from my Nexus 5
[Nexus 5 Q&A, Help & Troubleshooting] A51Janitor:
Can someone clarify if what I'm seeing is due to the same issue? Yes, I have also experienced the 'Emergency Calls Only' after ending a call or receiving a SMS. Its intermittent but can occur. What I'd like to confirm is this:

I notice in my battery stats under Cell Standby:

Time on: 23h 34m 38s

Time without a signal: 19%

Is that to be expected? I would think not but wanted to confirm this is not an expected value.

Google really needs to get back in that thread and update on this.
[Nexus 5 Q&A, Help & Troubleshooting] RomeroMsk:
I have no such line. Can you make screenshot?
[Nexus 5 Q&A, Help & Troubleshooting] A51Janitor:
here you go - (sorry for the hosed image URL - cant post images yet)

s30.postimg.org/sxln194fl/Screenshot_Cell_Standby.png

Settings ---> Battery ---> Cell Standby
[Nexus 5 Q&A, Help & Troubleshooting] RomeroMsk:
Yes, now I see it: 2%. But I have not so often losing signal situations on this week.
[Nexus 5 Q&A, Help & Troubleshooting] A51Janitor:
Well, 2% is definitely better than my 19%. Thanks for checking. I need to do a bit more research to see if this is related or if its something else entirely.

Thanks.
[Nexus 5 Q&A, Help & Troubleshooting] RomeroMsk:
Try this:

1. Select "Choose automatically" in Mobile networks - Network operators.

2. Select 2G or 3G in Network Mode.

I've done these steps and have not so much incidents now.
[Nexus 5 Q&A, Help & Troubleshooting] vichimp:
the fix is in 4.1.1

http://productforums.google.com/for...tworks-and-devices/T5ey4dttBOA[276-300-false]

On Thursday, December 5, 2013 11:00:05 AM UTC-8, Dimitris Chr. wrote:

Now if Paul could just confirm that the 4.4.1 update coming in the following weeks will include a fix for this issue that would be great!

Happy to do so! As you've heard by now, Android 4.4.1 has started rolling out to the Nexus 5. This update does include a fix for this issue.

Note that the update has started rolling out today, and may take up to a couple of weeks before it reaches your phone.
[Nexus 5 Q&A, Help & Troubleshooting] dicecuber:
Great news!

Sent from **Nexus 5 sucks**
[Nexus 5 Q&A, Help & Troubleshooting] :
Sideloaded and seeing the same problem as I had on my Nexus 4, which is truly disappointing. I actually contacted T-Mobile to see if there was something wrong with my account, and then I swapped SIM cards to confirm it wasn't a damaged SIM. Still no go there at all, which royally stinks.

Saw a few drops again after the flash, so doesn't look like it's fixed. Might be the same stupid MVNO operator problem. :/
[Nexus 5 Q&A, Help & Troubleshooting] dicecuber:
^that's disappointing

Sent from **Nexus 5 sucks**
[Nexus 5 Q&A, Help & Troubleshooting] :
4.4.1 fixes the issue for me. I am on Mobile Vikings Belgium 3g/4g contract.
[Nexus 5 Q&A, Help & Troubleshooting] A51Janitor:
Still waiting for the update - decided not to go the side load route. If the update does not resolve this, I'm going to start thinking this is going to be big issue. There are reports of this on all carriers and in all areas. I'm in the San Francisco area (no way we do not have LTE coverage - lol) using Straight Talk ATT. Figured maybe I needed to try TMOBILE instead - sounds like that wont help though from other reports. I'll wait for the update before deciding on an action plan. Really like this phone but it has to maintain a consistent cell connection.
[Nexus 5 Q&A, Help & Troubleshooting] RomeroMsk:
Can anyone confirm that flashing new radio (M8974A-1.0.25.0.23 from KOT49E) will fix this issue? Don't want to flash stock, just going to flash modem and stay on CM-based ROM.
[Nexus 5 Q&A, Help & Troubleshooting] dicecuber:
Both don't work. Wait for 4.4.2

Sent from **Nexus 5 sucks**
[Nexus 5 Q&A, Help & Troubleshooting] RomeroMsk:
Both of what? Don't work = issue is still there?
[Nexus 5 Q&A, Help & Troubleshooting] dicecuber:
Yes I'm pretty upset as well. It's been dropping for me since early November. Both 4.4 and 4.4.1 do not fix it but 4.4 radio is tolerable. Although it still drops but not as much

Sent from **Nexus 5 sucks**
[Nexus 5 Q&A, Help & Troubleshooting] LPirro:
I'm on 4.4.1 (CyanogenMod 11) and seems that the issue is fixed now.

tested 2 days.
[Nexus 5 Q&A, Help & Troubleshooting] RomeroMsk:
4.4.1 you mean? Did you install radio separately or CM 11 nightlies include new version of modem? Please write the baseband version from "About phone" menu.
[Nexus 5 Q&A, Help & Troubleshooting] shotta35:
CM NEVER includes radios/modems.
[Nexus 5 Q&A, Help & Troubleshooting] LPirro:
Sorry. Is 4.4.1 of course :P

No, i used the original modem. M8974A-1.0.25.0.17
[Nexus 5 Q&A, Help & Troubleshooting] RomeroMsk:
I think the bugfix is in new modem version, but not the ROM itself...
[Nexus 5 Q&A, Help & Troubleshooting] LPirro:
mmm, don't think so. I didn't change the modem but the issue is solved now.. :)

ANYWAY,

4.4.2 IS ROLLING OUT..
[Nexus 5 Q&A, Help & Troubleshooting] RomeroMsk:
Why are you sure the issue is totally solved? :) I have these errors not so often (they can occur just once in couple days or rarely), and you?
[Nexus 5 Q&A, Help & Troubleshooting] dicecuber:
I have to use my old blackberry as my daily driver. This Nexus 5 is unreliable the signal is so bad. Right now I am only using it on wifi. The cell signal is utter crap. All we can do is wait for updates cause none of the previous help.

Sent from **Nexus 5 signal sucks**
[Nexus 5 Q&A, Help & Troubleshooting] RomeroMsk:
Some people here and in Google groups say that update solved the issue, another - that didn't solved. It is very strange.
[Nexus 5 Q&A, Help & Troubleshooting] G.Newton:
My Nexus 5 signal just dropped randomly as me and my roommate were texting. At first, i could make calls and I had data, but receiving calls/texts were a no go. Then eventually calls/texts weren't working both ways but I still had data. And then finally I have nothing. I turn the phone on and I have LTE but can't make/receive calls or texts (says mobile networking not available in phone app) and within about 10 seconds or so the LTE drops and then the signal altogether. I wanted a replacement with Google but i don't have the funds ATM to buy another Nexus 5, so I'll have to use my roommate's old iPhone 3G. This the the thanks I get for jumping on board with Google's flagship.

On AIO Wireless btw, which is fully owned and operated by AT&T. Was getting great signal before a few horus ago.
[Nexus 5 Q&A, Help & Troubleshooting] LPirro:
The issue happens 2-3 times in a day (in my case). Since i installed 4.4.1 (about 3 days) the issue is solved, so i can tell that there is something in the 4.4.1 update that solve this issue.

Oh, and now i'm on 4.4.2!
[Nexus 5 Q&A, Help & Troubleshooting] hyelton:
Does this issue go away if you turn off LTE? One location if any phone no matter what it is if it Has LTE the problem has always been there with the emercsncy call only crap in low service LTE areas. Happened on all my phones so far even the iPhone 5s. Turn off LTE. Bam everything works perfect.
[Nexus 5 Q&A, Help & Troubleshooting] RomeroMsk:
I didn't get "Emergency calls only" for a long time since I turned off LTE. But I can't tell that the issue is totally gone, because I use my phone very rarely (just few calls and messages in a day).
[Nexus 5 Q&A, Help & Troubleshooting] cral:
I haven't seen the emergency no signal bug yet since the update but I still have major problems with calls going to voicemail without the phone ringing. It happens all the time. I will get a voicemail and the phone won't event ring. I've been back and forth with T-Mobile with no help.
[Nexus 5 Q&A, Help & Troubleshooting] G.Newton:
Just wanted to give a follow up. I flashed the factory stock 4.4 and then took the 4.4.2 OTA. Left my phone off and charged all night. Turned it on this morning and I can make/receive calls and texts now. LTE was funny at first but now is consistent (I live in an are with good LTE from all 4 major US networks). It goes to HSPA+ during a call (as it should) and shortly returns to LTE, about 20 seconds or so afterwards. I called my mom, dad, and roommate. Texts to/from my gf were fine as well.

I will say this, however. At first I was only getting HSPA+ and after messing with it for a while, I was able to lock in my previous LTE signal. The handoff from HSPA+ to LTE after a phone call does take longer than normal. Usually its nearly instant, while now it takes the 20 seconds or so as stated. Hopefully all is well now and I hope others' issues are being resolved on their own.
[Nexus 5 Q&A, Help & Troubleshooting] cral:
So you are saying that the issue might be caused by the rom. I'm on stock rooted, and I my wife's phone is totally stocked untouched and we both have the same problem. I was going to flash Catalysm to see if it makes a difference. We both have the 4.4.2 update and the updated radio/baseband also.
[Nexus 5 Q&A, Help & Troubleshooting] RomeroMsk:
Can you check before flashing if turning LTE off will help? Just switch to 2G or 3G only in network settings.
[Nexus 5 Q&A, Help & Troubleshooting] Johnny75_:
I've the same signal problem with the new radio modem (x.x.x.x.23, was a little better with x.x.x.x.17).

WIND Operator in Italy. Now i've android 4.4.2, but i flashed the old radio modem for a better radio signal.