[Xperia Z1 General] niko1983:
Hi guys,

First of all i wanna to apologize if i'm writing in the bad section: if so I wanna to ask to mods to move to the correct one if they think they have to do.

I've got my awesome Sony Xperia Z1 (from here to the end I will call it Z1, as y'all know what i mean! ;) ) but the manufacturing problem i got is that the touch screen does not recognize multitouch specially while pinching or rotating (imagine in ingress, while you wanna rotate the map and it will zoom in or out or open a porta view or do something else than rotate... -.-°).

Ok, something things happen... a manufacturing problem/issue may occur! Not bad, Sony has done a great device.

So i was gone to the seller to show him what the problem is, but he does not want to change my phone, assuming i was out of one day from the seven day period time to ask for a substitution ... O.O OMG, i don't want my money back, i need to use my LEGAL WARRANTY O.o

OooooK! no problem man, i will use the six months of Sony Topcare: awesome job again Sony, a courier come to pick my phone and send to the best repairing center ... Oook and so the 28th of October my phone has gone to the repair center, which recieved the item the 30th of October...

GREAT, they send me an email and told me they will replace my phone! :D That was also awesome, so i can have my phone back before any other "pink" ETA! Nice Sony, i like sooooomuch! :D

Wait, Murphy have said that "If something have to go wrong, surely it will DO IT!" And that's it the case! While phone is coming back home in the dispatch of an international courier just near my home, about 10 km, waiting to be scheduled for the delivery something wrong has happened!!

Armed Robbery! OMG -.-° ... ooooook don't panic! I call back Sony's repair center to report this, called the courrier, called mom and dad, called Kal El and Ktulu (just to say "Hey, James greets you! :D) ... holy $"!/ Sony's as granted me that the item was shipped whit insurance, ok! "No problem man" you will have your phone back........... ASAP! Asap? How soon is ASAP? I've asked too more time, but the more i ask the more they answer me "When we will know something, we will contact you!" O.o

Ok ok ok ok, don't panic, don't get angry, .... I'M FURIOUS! Come on! I'm talking of what? A lady from the repair center has told to me that

"When we will get some unofficial documents to proof the robbery before the official documentation of the robbery from the courrier we will send you a new phone! That will take 5 day at max!"

"Ok, don't get worried" i repeat to myself... but Why get worried? I'm not covered by any insurance, cause i've spent 699€ to get that phone, not working from te beginning and... Oh my God i'm in the 14th of November aaaaaaaaaaaaand? Where's my phone???

Thinking back to that lady, i got something in the rows not told: "When we will get the insurance price, we will send your phone!" IS THAT TRUE? Or is only my mind doing me this trickly thinking?

What do you think?

Ok that's my story, what device i got? A multiple-times-selfrepaired LG Optimus 2X, not the max of the life but ... hey hey! :D

"Things Sometimes HAPPEN!" :D

Please, forgive my bad english... Yep i'm from Italy and, like Simpsons say: That's Italy! :D