yashsingh1/xdaforums huggingface dataset:
[JASJAR, XDA Exec, MDA Pro General] Patrick PPC:
Once the phone has this auto shut down problem at a certain % battery life. The battery can no long be restored back to its original stage despite discharging & fully recharge as it has something to do with the micro chip inside the battery that tells the phone to shutdown. The condition of the battery may even get worse as the shut down occur at higher % battery available life.

You need to buy & use a new battery now. This battery can still be used as a back up & I suggest you charge it with external charger..
[JASJAR, XDA Exec, MDA Pro General] CWKJ:
According to some info from the net, lithium polymer (not lithium ion) battery (the one used by Universal) cannnot use any type of charger as the charger must be able to tell that the battery is full and prevent from further charging in case it catched fire.

What kind of $10 battery charger that you see at the stall?
[JASJAR, XDA Exec, MDA Pro General] cuteangelika:
Thanks for the advice, Patrick. I'll definitely do that.. will be purchasing an extended battery from expansys. Has anyone brought this exact model from expansys? { http://www.expansys.com/product.asp?code=139194 }Any feedback? I'm hoping my fone will still fit the piel frama book type case with the extended bat. (crosses fingers)

I have a question though... Does that mean that I can't use the usb if my fone is half-charged? I use WM5torage a lot to transfer files from my sd card to my pc and this might have somehow triggered the memory effect you guys describe. It's a sad thing though, coz I find this app really useful. Please advise.

Thanks!
[JASJAR, XDA Exec, MDA Pro General] stanip:
For those who have purchased a new battery, any thought on how to "protect" the new battery from getting into the same state again in a few months?

I am now only use the old spoiled battery when I need to refresh to a new rom. And when I charge the battery, I am doing it in an air-conditioned room hope to minimize the potential over-heating concern...

Not sure if these are good enough though. Any thought? Thanks.
[JASJAR, XDA Exec, MDA Pro General] mrdata1701b:
New battery did it

Just thought I would throw my experience in here as well. I was having the same problem and after reading these messages I ordered the HTC extended battery from Mobile Planet (Expansys) via theClub I-Mate web page. I no longer have the problem, and enjoy getting through the whole day on a single charge.

I have noticed that the battery does not seem to fit my Jasjar perfectly though. Looks like the front two rubber feet of the Jasjar are holding the battery away from the phone just a bit. Everything works fine though. I may try to reseat the battery again as it looks like there are notches in the battery for the feet to fit in.
[JASJAR, XDA Exec, MDA Pro General] cuteangelika:
Somebody has directed me to this site.. nice tips on how to prolong our bat..

http://www.batteryuniversity.com/parttwo-34.htm
[JASJAR, XDA Exec, MDA Pro General] jav786:
Hi,

I started reading this thread after buying a new desktop charger and a new battery for my orange m5000 and suffering similar problems. I thought I'd share my experience on this issue.The battery was an original dynapack one made in Taiwan not China (although I did buy it on ebay).

My old battery was still ok as it ran always down to 20% before displaying the low battery warning but never went off until it was almost dead.

Anyway the new battery was charged it up only in the desktop charger fisrt time for 14 hours using my original wall charger supplying the power to the desktop charger. Once the green light had come on I put it into my m5000 and recharged the original old battery.

Funnily enough I started getting this problem of shutting down at 25% but I can't remember it it happened first time on the new battery. Consequently when I replaced the old battery after it had been charged a similar problem started to occur with this as well. That's when I came across this thread. For a while it was frustrating and after reading some of the solutions on here I tried this.

once the m5000 had gone off at 25% power I did not recharge it on the desktop charger but left the battery to charge IN the phone overnight and voila it fixed the problem. Similarly the old battery was put in the phone and charged up again using the wall charger and it worked too!!!

Seems like any form of external charging using the desktop charger and also the laptop usb (although I did not test this) doesn't seem to charge the battery fully so the only way seems to be within the phone.

I hope this helps anyone with such problems

Jav

original orange rom 1.30.90 wwe

radio 1.13.00

extrom 1.30.174 wwe
[JASJAR, XDA Exec, MDA Pro General] waqas.sonic:
i had the exact same problem, but got rid of it as soon as i upgraded the rom......in most case the 35 % thing is a software fault.
[JASJAR, XDA Exec, MDA Pro General] ammar:
Hello,

I have the same problem @ 70% !!! but whats is interesting is that when i put my battery in other JasJar it didn't shutdown! and it kept going till 0%!

And when i used my friend's battery on my JasJar it was only 13% and it worked on mine and didn't crash my mobile! so i have exchanged batteries with my friend and now i am charging it to 100% and will drain it to test if it will go down to 13% again without shutting down.

Regards.
[JASJAR, XDA Exec, MDA Pro General] Bartjan:
my mda pro used to work perfectly untill i drove my motorcycle through the rain for 2 hours and my phone got a bit wet.

after that it stopped at 20%, for which i blamed the rain but i didnt care much

however i now upgraded to crossbow and it suddenly stopped working at 40% while listening mp3's on speaker, i was outside (its about 1 degree celsius now), so it probably isn't overheating the coaxcable

i am charging it to full now and will post once i find a solution
[JASJAR, XDA Exec, MDA Pro General] mzalan:
My phone started doing about two or three weeks ago, and now, it can only function on charger, and even so, sometimes I need to move or replug the charger, so it won't turn itself off(no, the connector is

not

damaged, since it will sync without any hassle, even when I'm moving the device around).

I'm planning on going back to the store, since I'm just inside the six month warranty for the battery, and I've read that almost all devices older then six-seven months exhibit this problem, regardless of ROM upgrade; and that an Orange spokesperson said, that it's the battery's fault, and nothing can be done about it.

Bl..dy intentional faults(in my opinion, it is intentional, so you must buy another battery...)!
[JASJAR, XDA Exec, MDA Pro General] Bartjan:
i tried fully loading it, then fully discharging (with bootloader mode) and after that i got back to the 20% but not lower..

buts its still better then 40% :)

edit: now it reached 5% :D lets see if it stays that way
[JASJAR, XDA Exec, MDA Pro General] Nomada:
New XDA Exec and the same issue

Hi,

Got this unit over last Christmas. Mainly used as phone and SatNav.

During first week I found several times the unit off and not chance to get it on again, and it was always charging.

Then I realized that even when the cable was plugged the light was not on and when battery reached 50% it shuts off the machine.

This behaviour still remains today, a month old now. After to plug the cable usually I need to switch off the XDA, then close the lid, then the light comes up. Sometimes if the machine is switched on again is stays charging, sometimes the light goes off and checked the battery plugin it says is not charging.

No ROM upgrades, just a original machine with original software plus TomTom 6 is installed on it.

O2 has agreed to make me a replacement this week, not without fighting.

I have had XDA, XDA II, XDAII s and not a single problem. But totally unhappy with this XDA Exec rubish, after I did read this full thread I'm expecting lots of troubles with it.

All the best,

Jose
[JASJAR, XDA Exec, MDA Pro General] Laurentius26:
@Jwrightmcps

Hi,

Thank you for this tip. (why don't you make it a sticky?)

Before I used your tip my battery stopt at 54%.

After following the procedure you mention my battery has got 29% extra live again, I'm so happy! Didn't do this all battery live so now I'm going to do it every three months.

Cheers, Leo :)
[JASJAR, XDA Exec, MDA Pro General] foxdie:
Mines doing it now as well, but about 35% :/

AKU 3.5 + Extra
[JASJAR, XDA Exec, MDA Pro General] daddy k:
jc wright:

does this have to be done with wall charger?

as mines bust! only have usb and a motorola charger :(

mine dies around 50%
[JASJAR, XDA Exec, MDA Pro General] RickL:
Just wanted to post my experiences as this thread helped me out.

When I first got my Jasjar, I used it quite heavily and it worked fine. But more recently, I'd only been using it quite lightly... i.e. 2 x 40 minutes of listening to music, no phone calls, then recharge each day.

So when I did try and do some Internet browsing a couple of weeks ago, I found the phone intermittently just shut off.

I'd had the phone of about 8 months at this point. If I just used the phone lightly, i.e. only listening to music, it worked fine.

But, if I tried more energy draining tasks, such as Internet or playing a video then it would just shut off... this could happen fairly soon after a charge, i.e. at about 80% battery power showing.

Anyway, I took the phone to the local O2 shop, and actually there was another guy in front, trying to get his Universal repaired (but his was crashing when sending SMS messages).

I described my symptoms to them, and they said they had no replacement phones in stock, or any they could lend me whilst my phone was sent off for repair. So I said that after reading about it on the Internet, I'm pretty sure the problem was the battery.

They said they didn't have any new ones, but they had "nearly new" one from some other phone they could give me. I accepted - they took my phone around the back and after several minutes gave it back to me.

I tried turning it on, and it had no charge - so I guessed it was safe to assume they hadn't just handed the phone straight back to me with the same battery :)

I left the shop and took the battery out to check it. It seemed a bit scuffed and dusty, i.e. I thought they'd given me a duff battery - but I'd give it a try, as it couldn't be much worse than my last battery.

Anyway, to cut a long story short, it did fix all the problems. I tried the same usage as before, and the phone doesn't shut off anymore. In fact, I've run the phone for 4 days of my light usage without recharging, and it still has over 50% charge left!

So I think the problem generally is either the Universal batteries have some kind of problem with short life expectancy, or the Universal kills batteries off... if you're having this problem, try getting a replacement battery free from an O2 shop (or buy one).
[JASJAR, XDA Exec, MDA Pro General] billyJAM:
Hi after searching through so many threads, I came across your post on ho restore the battery on the Universal. I have recently acquired a used i-mate JASJAR (universal). While still had the official WM5 (like 2 weeks ago) the battery status was correct and went to zero% without hassles. However, since flashing WM6.1 on it, the battery meter isn't showing the true reading and it dies at 40%. So I reflashed ensuring it's on 100% and after that it died on 20%. I've since decided to try your solution.

Just a quick question. My device switches on and starts Windows once i put the charger in. It doesn't go all the way off with the power button, just standby. I think it's because the ROM is cooked since I believe WM5 should switch off completely. Anyway, On Step 6, can I charge it with the screen off, or do you mean to leave it on with full brightness until it reaches 100% again, and

then

restore the custom power settings after it has reached full charge with the screen on the whole time?
[JASJAR, XDA Exec, MDA Pro General] worcester4x4:
I have a similar but puzzling problem. Please excuse the length of this post but bits might be relevant:

About 24 months ago I aquired an O2 XDA Exec new on an O2 contract. It always worked fine with no battery or other issues. About 12 months ago it developed the symptoms described in this thread, i.e the unit dies even with a fully and freshly charged battery. I bought a replacement high capacity (3600mAh?) battery and that cured the problem fully.

10 months ago I aquired a replacement Exec at a good price complete with brand new standard battery so the old unit was consigned to a draw occasionally being charged when I remembered about it.

Last week my daughter pestered me to have the old Exec so I donated it to her but she complained about the bulky high capacity battery. I ordered a brand new standard battery, fitted it, charged it overnight with the wall charger and it seemed fine. Later that day my daughter complained that the unit was shutting down - same problem as with the old standard battery. I swapped the high-cap battery back in and it was fine.

So, yesterday we commenced fix number 2 here: http://wiki.xda-developers.com/index.php?pagename=UniversalBatteryIssue

The new standard battery was installed and the unit was charged overnight; this morning I sellotaped the appropriate battery terminal and replaced it. The unit booted as normal and I verified that the battery state was shown as "unknown". Then the unit immediately shut down; powering back up only took it to the boot screen after which it would shut down again.

I put the high-capacity battery back in and the unit was absolutely fine.

So now I'm puzzled.

Could the new battery be faulty? Can I test the battery in some way without putting it into an Exec? I'm reluctant to try the new battery in my newer and perfectly good Exec in case it causes any problem - is this likely?

Does anyone have any possible explanation for why the unit should work fine with the high-cap but not the standard battery?

Any hints or tips or explanations will be gratefully received. Thanks in advance.
[JASJAR, XDA Exec, MDA Pro General] worcester4x4:
UPDATE

I put the new standard battery in the "new" and fully working Exec and it seems to be fine.

So, if this is the case then the issue seems to be that the old Exec has a problem. It runs perfectly OK with the high-capacity battery but as soon as I put in the standard battery it shuts down.

Why should this be?

Any clues?
[JASJAR, XDA Exec, MDA Pro General] hooperman:
This battery issue is really mistifying, i have read countless threads about it and some come to the obvious conclusion of "the battery is dead" but i do not accept this, myself i have two SPV M5000 and swap these "dead batteries" between them and get different results.................so what is the real issue here.!!??
[JASJAR, XDA Exec, MDA Pro General] kryogenik:
I'd love to know too. I kept fiddling about with the charger/data socket so much I broke the bloody thing away from the board. Had it professionally repaired and was back to same as before. Shut-down's, not charging etc.

Now I can't power on the unit at all. I have 3 batteries here, one a relatively new one. If I plug the wall charger into the unit, I can get a red LED. As soon as I connect a battery, the LED goes out.

Occasionally the unit will attempt a boot (on it's own..) but always fails. I'm about to order yet another battery but I fear this is not where the problem lies.

Any experts out there tell me if I can power this Universal (SPV M5000) without a battery? I.e. short out the battery pins and run it from the wall charger? Anything would be better than nothing.

Cheers for any replies.

:edit: I added insulation tape over the battery terminal as shown here:

http://wiki.xda-developers.com/index.php?pagename=UniversalBatteryIssue and have the first boot from the unit in hours.

No idea where this will take me, but it's something. No LED's though.
[JASJAR, XDA Exec, MDA Pro General] kryogenik:
OK, battery isn't charging - as soon as I release the power, the unit lasts seconds before dying. I'm guessing the tape is preventing the battery from being charged and the charger is powering the unit through the battery's + and - terminals.

This would be workable for me since my unit stays home and is used with Vijay's Full Screen to remote into machines about the house, but unfortunately, the unit is still powering down by itself.

I've ordered a new original Dynapack battery, as this to me says it's the battery that's screwed. I've only had it 5 months.

I'll report back in a couple of days with how the new battery behaves - might as well as it seems there's still people with this problem.
[JASJAR, XDA Exec, MDA Pro General] NICEGYPT:
hi dear ... i was have same problem with my UNI and i was so tired with my UNI and in the end i buy new battery and my UNI work very good now so u can buy new one
[JASJAR, XDA Exec, MDA Pro General] kryogenik:
New battery arrived this morning - unit still won't charge it. By the end of today this Universal will be at the bottom of the Manchester Ship Canal because I'm going to throw it out of the window as I drive over Barton Bridge..
[JASJAR, XDA Exec, MDA Pro General] hooperman:
Hi ryogenik, dont bin it in the Ship Canal, give it me, i am only round the corner in Urmston......seriously though, i have the same problems, been through all these pointers on getting it right but my new battery lasts for about 10 minutes. Thinking of buying one of those monster batteries but this will screw my set up in my car as i also use it with TomTom and the Jasjar will not fit in the cradle with one of those big mothers of a battery on its back.
[JASJAR, XDA Exec, MDA Pro General] kryogenik:
I used to use it with TomTom as well mate..

:(

I have one of the large capacity batteries also, makes no bloody difference. I was going to try a hard reset in the hope it might be software related, but I can't even get the thing to boot up now. Totally gutted.
[JASJAR, XDA Exec, MDA Pro General] hooperman:
Interesting, well dont bin it, just fling it over the canal in my direction, i will get the thing working
[JASJAR, XDA Exec, MDA Pro General] kryogenik:
Do you think you could fix it? Say yes. Please!
[JASJAR, XDA Exec, MDA Pro General] hooperman:
I will have a go...you want to bell me..?
[JASJAR, XDA Exec, MDA Pro General] kryogenik:
I could do, but not right away I'm in work til late chief - calls monitored. Have a clue what might be wrong with it? As I say, it's a pro fitted new USB socket. LED lights up red with no battery in. As soon as I connect a battery the light goes out. It occasionally flickers very faintly. Wish I could hard reset it the damn thing.
[JASJAR, XDA Exec, MDA Pro General] hooperman:
Sent you a PM with contact info....why can you not do a hard re set...???

HTC Universal / T-Mobile MDA IV / Vodafone VDA IV / O2 XDA Exec / i-mate JasJar / Q-tek 9000 Orange / SPV M5000:

With the device open, press the two soft keys together while pressing in the reset button on the back of the unit with your stylus. If done correctly you should see a screen that says "Press 0 to reset to factory defaults or X to exit." Press 0 to confirm the factory reset.

It is a simple process but make sure you back up anything you want to keep
[JASJAR, XDA Exec, MDA Pro General] kryogenik:
Cheers, got it.

Can't hard reset coz I can't power it up..
[JASJAR, XDA Exec, MDA Pro General] hooperman:
Ok, then you can have my charged battery to power it up and then hard set it.
[JASJAR, XDA Exec, MDA Pro General] kryogenik:
Worth a go - yeah. Nice one.

I'll flirt you the required for postage etc.
[JASJAR, XDA Exec, MDA Pro General] kryogenik:
Baffled...

Notice orange charging light. Was nice to see that again!

I dunno if it's my charger or a dodgy charging pin on the socket.

Looks like there could be light at the end of the tunnel.

:D:D
[JASJAR, XDA Exec, MDA Pro General] orb3000:
I just followed all the steps to see if my battery can be better, and it worked!!

(Is the original since Aug 2005)

Thanks
[JASJAR, XDA Exec, MDA Pro General] evilv:
Funny things happened in the battery department since the last time I posted here about batteries. I have had three new batteries and none of them worked properly. The first one I got off ebay and it seemed to run out even quicker than the two year old one did. After a few days, it seemed to not even charge up after eight hours so I sent it back. I then bought another of a different type from a seller on Amazon and that behaved in the same kind of way - the Universal just ran out in no time. It also seemed to take a full 8 hours to charge up which was unheard of with the original battery. I was most annoyed and phoned the company who sent me a new one the next day. Same old story.

By now, I began to wonder if the problem was in the Universal or at least WM5 and its perception of the battery voltage, so I did the tape over the pin trick and discharged it fully, then removed the tape and put it on charge.

Guess what? It was fully charged in three and a half hours and it has been running since 3.30 AM this morning made a couple of five minute calls and sent three texts. Now, 16 hours later the battery meter is at 75%.

I don't pretend to understand what is going on here, but I now suspect that the problems I have been having were about the WM5 system trying to apply old assumptions about the meaning of measured voltage for an old battery to new ones with slightly different characteristics. Why would flattening a battery make it charge up in the normal 3 and a half hours rather than 8? And why would having done that to a brand new after market generic battery allow it to perform so differently in terms of its run down time?

I still have the spare amazon dealer's battery - they didn't ask for it back, so I can perform another experiment. In a couple of days when I am happy that this battery is working as it should (I think it probably is now, but I need to run it down and see how it behaves) I will swap in the other new and previously not working battery without the flattening business with the taped over contact, and see if it comes back as normal. I think it probably will do and that will mean that the problem I have had is one of WM5 not knowing how the new batteries work regarding voltage and capacity. I suppose it is possible that a generic battery might have a slightly different voltage than the original so this may be the cause. If the undrained new battery doesn't perform properly when it is put into the Universal, then I will know that the new batteries need to be completely drained which sounds ridiculous. If that was typical, the makers would have warned users about it in the packaging.

I'll keep you posted.