yashsingh1/xdaforums huggingface dataset:
[Nexus 5 Q&A, Help & Troubleshooting] rcordero:
What about after RMA with N5?

I couln't find your opinions on the link you attached so I decides to ask you directly. After your RMA was it solved GPS issues? I'm thinking on do it because works as you say.

Thanks
[Nexus 5 Q&A, Help & Troubleshooting] tcat007:
Probably going to RMA mine too. One week GPS works fine, the next Maps won't work at all. GPS Test locks in about 15 seconds. Maps just doesn't seem to work with location set on "device only" (GPS). Even with a cached map (Wi-Fi off). All the threads I've read (like this one) seem to suggest that GPS works MUCH better on newer manufactured ones. I've done the contact mod, still no luck (sometimes).
[Nexus 5 Q&A, Help & Troubleshooting] zatara214:
I'm going to go ahead and RMA mine as well. Considering the fact that I ordered mine on the first day it was out, I'm sure I have the original build, and if the newer refreshed ones fix this issue, I see no reason not to RMA the thing.
[Nexus 5 Q&A, Help & Troubleshooting] tcat007:
Well, I just used Osmand on my drive home. Starting in my car, Google Maps did not find me. Osmand found me instantly with 12/21 sats. Pinpointed me the entire 25 mile trip. I think maybe it's a combo of "not so new" hardware, and "not so good" Maps app. The Maps app seems to rely heavily on a wifi (or data) connection, not so good with "device only" GPS mode.

If I have 12 months to RMA this thing, I may give it another couple weeks to see if Maps or 4.4.2 get updated.
[Nexus 5 Q&A, Help & Troubleshooting] farsight73:
GPS work great on my Nexus 5..

In development settings.. Uncheck "Allow mock locations"
[Nexus 5 Q&A, Help & Troubleshooting] tcat007:
I see you have a 312, new one. I don't have anything in dev options checked. Only GMaps is the problem on mine. I've tried making it a user app and uninstalling, then installing the Playstore version... no difference. Works sometimes. I'm starting to like Osmand anyway (works great offline, can download whole state - not just a small city in cache, nice info on map screen). I may uninstall Maps altogether.
[Nexus 5 Q&A, Help & Troubleshooting] Play3r0:
Ok, we have a little bit problem with the GPS. If I open my phone to fix the GPS, will I lose the warranty? How does Google know if I have opened my Nexus 5? After that I would want to know if I need a RMA in the future, could it be a problem? :confused:
[Nexus 5 Q&A, Help & Troubleshooting] Corvidd:
I never had mock locations ticked, so that's not it for me.

I tried OSMand, and it worked perfectly. As did the GPS Status app.

For me this can't be a hardware issue. This seems like it's just a Google Maps issue. Even Navigation works perfectly, its just location in Google maps which doesn't.

Any ideas?
[Nexus 5 Q&A, Help & Troubleshooting] PhilipTD:
GPS Status has been "looking for GPS location..." for about 10 minutes now under clear skies. Do such apps use Google location services in any way to get a fix, or do they function independently? If they do operate without Google location, what troubleshooting steps can I take? Thanks
[Nexus 5 Q&A, Help & Troubleshooting] tylerdurden83:
Try to check my thread and see if it helps (also please star the bug on google's website :))

http://xdaforums.com/showthread.php?t=2610191
[Nexus 5 Q&A, Help & Troubleshooting] Corvidd:
For anyone who had my problem, a simple factory reset fixed it. Annoyingly, I never knew what caused the problem, but it's fixed anyway.
[Nexus 5 Q&A, Help & Troubleshooting] Play3r0:
What Apps were you testing? GMaps, GPS Status, GPS Test, etc. Did you reset your Nexus through recovery or "Settings->backup & reset->factory data reset"?
[Nexus 5 Q&A, Help & Troubleshooting] Corvidd:
I used GMaps, which didn't work, though Navigation did. I used GPS Status which did work.

I also tried OSMAnd which worked perfectly.

And I reset from Settings.
[Nexus 5 Q&A, Help & Troubleshooting] tylerdurden83:
Guys I really need your help, I opened my nexus to fix the gps, but now I see that the nfc doesnt work anymore.... :( Can you help me fix it? :crying::crying::crying:
[Nexus 5 Q&A, Help & Troubleshooting] kinkas:
It works for me! Thanks
[Nexus 5 Q&A, Help & Troubleshooting] tylerdurden83:
Did your nfc stop working after this? I cant understand how it happened to mine.... :(:(:(
[Nexus 5 Q&A, Help & Troubleshooting] GB15Packers:
Mine gets a GPS lock after about 5-20 seconds, which isn't great but at least it's working. Mine is a 312 build.

Another bug I have noticed that might be related is that after getting a GPS lock, I can't get a network location lock using the battery saving mode for location services. The network location works fine before getting a GPS lock. It seems somehow getting a GPS lock breaks the network location. Rebooting the phone makes the network location work again, but it is very annoying.

Anyone think this could be related to the overall GPS issues? This seems like it is a software issue for sure.
[Nexus 5 Q&A, Help & Troubleshooting] tylerdurden83:
I opened a ticket for the network location bugs in kitkat, can you star it so hopefully google will fix it sooner?

Cheers!

https://code.google.com/p/android/issues/detail?id=64597
[Nexus 5 Q&A, Help & Troubleshooting] PhilipTD:
Did this actually work for anyone?
[Nexus 5 Q&A, Help & Troubleshooting] Play3r0:
Sorry guys but I had to send my Nexs 5 for RMA. Google told me my device was "defective/deficient/faulty", because I have another N5 and this one connect so quickly and it never loses the GPS signal so... :(
[Nexus 5 Q&A, Help & Troubleshooting] twinikita:
RMA'd mine. Got a new one today (took almost 3 weeks). It has the exact same problem. I am so done with the Nexus 5. Will be getting my money back and buying a different phone.
[Nexus 5 Q&A, Help & Troubleshooting] GB15Packers:
Starred it! So it looks like the network location is a KitKat bug, not just with the nexus 5?
[Nexus 5 Q&A, Help & Troubleshooting] tylerdurden83:
I'm not sure about the GPS issues, those "might" be related to the faulty antennas of some models, or something else entirely, or this issue I opened.

What is absolutely certain at this point is that non gps location (3g network and wifi) is bugged and it is a kitkat bug since a galaxy nexus running cm 11 had the exact same issue.
[Nexus 5 Q&A, Help & Troubleshooting] nickmv:
Can someone PLEASE verify whether this voids your warranty?

Or a better question -- will taking the back cover off void the warranty? If not, I don't see how Google/LG could see you did anything, unless you left any cardstock,etc lodged behind the contacts.

Thanks!
[Nexus 5 Q&A, Help & Troubleshooting] Play3r0:
"Hi XXXXX,

Thank you to contact Google. My name is XXXXX and I will be the agent responsible for help you.

Answer your query, I regret any inconvenience you're having with your terminal. I would like to inform you can do that manipulation if you want because it is your terminal. But I must inform you that any work you make on your phone, will the purpose of your warranty.

..."

They put some of glue in the bottom, so I think they can know when you have manipulated your phone. If you want to keep the warranty, don't open the back!! :rolleyes:
[Nexus 5 Q&A, Help & Troubleshooting] nickmv:
I looked and there's no way they can know. There's some standard non-colored glue thats used in the very bottom that doesn't serve as any indicator. It's just clear/slightly yellow glue, the standard you'd find in all kinds of electronic devices. There's also a blue square piece of what looks like adhesive just under the GPS antenna, but mine was fully intact, and not messed up at all.

Plus, think about this -- if they were to check, they'd have to remove the cover themselves. So then how would they know if you did it, because any potential indicator tape would be voided by them checking in the first place. IF that was true.

Anyways, bottom line -- there was nothing there to indicate tampering. Unless someone can prove me wrong. And of course Google is going to say you will void it, because they have to take that stance. Otherwise, it'd be a slippery slope.
[Nexus 5 Q&A, Help & Troubleshooting] tylerdurden83:
I'd have to agree with it. Even if you actually slightly break say a plastic dent trying to open it, you could always say that they broke that themselves trying to open it :)
[Nexus 5 Q&A, Help & Troubleshooting] tylerdurden83:
This is a comparison of my old 310k and 312k rma models, I think that I'm afraid that if you have gps issues with an older model, you'll have to rma it:

http://www.youtube.com/watch?v=r1xwNFgLwg4
[Nexus 5 Q&A, Help & Troubleshooting] stuart0001:
Was you 310 always bad or was it OK when new?
[Nexus 5 Q&A, Help & Troubleshooting] tylerdurden83:
No it was never good. And most important of all (at least imo) it this video:

http://www.youtube.com/watch?v=sLZ2jQD3Ixk

What I noticed since day one of my nexus 5, november the 4th, was that it had severe location issues even when NOT using the GPS, but only the 3g network / wifi. I know for sure because I had many location based Tasker profiles that would not trigger etc.

As proven in that video, for some reason that I cant really grasp, the 310k model actually has broken location compared to 312k even when NOT using the GPS at all....
[Nexus 5 Q&A, Help & Troubleshooting] stuart0001:
Cardboard trick has fixed my GPS. No more dropouts and accuracy is much better.

However, my back white cover was a ***** to remove and I have some minor damage on it now. I'll look to see if I can get a replacement back.
[Nexus 5 Q&A, Help & Troubleshooting] tangcla:
I seem to have lost my GPS functionality as of late - first noticed it when my Google Dialer stopped resolving names.

Using the GPS Status & Tools app, I got no locks after a few minutes.

I've got a 311 build device.

edit: Rebooting didn't seem to help, power off and on did though. I read through this and toggled the Wifi always-on scanning, toggled location, and it must have done something... odd.
[Nexus 5 Q&A, Help & Troubleshooting] motoridersd:
After some back and forth e-mailing with Google, I was sent a link to order a replacement phone for my Nexus 5. We'll see if that fixes my GPS issues, which have been mildly annoying, but have not made me need to replace the phone since I got it at launch.

A friend of mine also has GPS issues and he e-mailed Google today, and got this response:

I was asked to perform a bunch of troubleshooting steps, from booting into Safe Mode to doing a Factory Reset. I of course "did" them all and reported no change since I know I've used different ROMs and wiped my phone countless times with the same subpar GPS performance.

Have they acknowledged this as a known issue on the Google Product Forums?
[Nexus 5 Q&A, Help & Troubleshooting] G1ForFun:
Prob just a bad apple. My GPS is insanely accurate and fast on my Nexus 5. Best GPS performance on any Android I have owned:

Htc G1, Htc G2, Samsung Galaxy S2, Google N4
[Nexus 5 Q&A, Help & Troubleshooting] motoridersd:
Definitely not affecting all devices, but it is happening to a few. Is yours part of the first batch or a newer one? I was used to having good GPS on all my Android phones, so I can definitely tell that this N5 I have has issues.
[Nexus 5 Q&A, Help & Troubleshooting] G1ForFun:
Mine is a black 16gb 311
[Nexus 5 Q&A, Help & Troubleshooting] tcat007:
There's a 21 page thread here. Lots of 2012 phones seem to have an issue. Mine was bad, did the paper under the contact fix, not much improvement. I "fixed" it by not using Maps. I get instant fix with GPS Test apps, and with Osmand Maps. Google Maps does seem to be improving, but not great.
[Nexus 5 Q&A, Help & Troubleshooting] v-b-n:
Mine is newest batch (401K is the latest I guess?) and have no GPS issue ... excellent reception ... of course had to tweak the gps.conf to allow better AGPS lock as always
[Nexus 5 Q&A, Help & Troubleshooting] dannydro:
What is this GPS config u speak of cause I have the newer batch also but I'm experiencing GPS problems.
[Nexus 5 Q&A, Help & Troubleshooting] v-b-n:
Here you go .. flash attached in recovery .. or extract and replace /system/etc/gps.conf if you have root and reboot
[Nexus 5 Q&A, Help & Troubleshooting] tcat007:
What does that do that an app like GPS status doesn't? Good for USA?
[Nexus 5 Q&A, Help & Troubleshooting] v-b-n:
It adds some very detailed AGPS flags to the configuration file .. I am not sure if the app does that or in part or fully ...

Yes its good for any location in world ...

Following is the config thats added (its not my work, someone did this [MENTION=243864]xda[/MENTION] here last year) :
[Nexus 5 Q&A, Help & Troubleshooting] dannydro:
Dude that GPS config is awesome. I ran the GPS test app with my old one and it took like 10 sec to lock on , then I back it up and replaced it with the new one rebooted and ran the test again and it locked on almost immediately. Great find bro.
[Nexus 5 Q&A, Help & Troubleshooting] v-b-n:
Good to know :good:

Seems many people have this issue ... opened a thread so more can benefit -> http://xdaforums.com/showthread.php?t=2645234
[Nexus 5 Q&A, Help & Troubleshooting] tylerdurden83:
Did you do all the necessary clears of agps cache between tries and all? Where are you from? Cheers!
[Nexus 5 Q&A, Help & Troubleshooting] simon12:
Hi guys. I have a real problem with my launch day N5 where the GPS sometimes works and sometimes doesn't. I know this is a problem with some phones but before I return it I'd love to try this fix if it might help. I was under the impression though that this is more of a hardware issue than a software issue. My phone is unrooted. Can someone tell me exactly how I apply this config. Do I download it to the phone or to a computer first and what I then do with it. Is there any chance of harming the phone when applying this?

Thanks.
[Nexus 5 Q&A, Help & Troubleshooting] motoridersd:
Well, I got my replacement phone from Google this week and this thing works just like all my other phones have worked. GPS lock is fast and accurate.

I did a nandroid backup of my old phone and restored it to the new one. Same software and configuration. Phones side by side indoors, the old phone started with an accuracy of 30 feet and never changed, while the new phone went very quickly down to 10 feet. New phone saw 2 more GPS satellites than the old one.

I don't think my original phone ever worked this well.
[Nexus 5 Q&A, Help & Troubleshooting] stuart0001:
As previously posted I apples the cardboard fix and GPS has been flawless.

But a warning. My back case was damaged during removal and wireless charging no longer works.

So if you still have warranty I highly recommend you RMA rather than risk breaking your phone. I wish I'd done that but am now stuck with a defective device.
[Nexus 5 Q&A, Help & Troubleshooting] tylerdurden83:
I had the same thing happen to me, nfc / wireless charging died.

I can tell you what I did, but dont blame me if either goes wrong!

First, the problem is simply that your case bent a lil bit, so the nfc / wireless charger contacts dont hit the pins on the phone, basically just like the gps antenna issue. So you can unglue those and put a lil bit of paper under them too, which I did, and it did help, althought for example with nfc I had to actually push the back of the phone a bit against the other end, it definitely wouldnt work from say 1 cm away like it used to. Do you know which are the nfc / wireless charger contacts behind the case? They are easy to spot, near the middle of it, 4 pads over the black box.

The next thing i did was, since i use many nfc tags around my house, car etc, and my case wasnt externally damaged, just a lil overall bent but invisible to the naked eye, I sent the device back to rma, and they didnt notice (or care) cause i got the new device, the money back, and more than 14 days have passed, so they are out of time, my rma is concluded ;)
[Nexus 5 Q&A, Help & Troubleshooting] stuart0001:
Thanks for the advice. I did consider chancing my arm with a RMA but I have a couple of small dents on the side of the case due to the removal and so I think its likely they'll refuse

Do they send a replacement 1st or will I have to return 1st? And if they later refuse the RMA what would happen?
[Nexus 5 Q&A, Help & Troubleshooting] tylerdurden83:
Again, not suggesting you what to do, but I will be honest with you, since one of the clips wasnt coming off the opening tool slipped and it did slighty make a linear scratch on one side of the phone.

And frankly, if you really looked closer, you could spot that the case near the earplug wasnt adhering just like a new one would (that was where i started to open it).

So they either didnt notice, or they didnt even check cause the gps issue is a known one and i made sure to send a video of the issue with my phone right next to a 312k one that worked a million times better than mine (clearly i had already removed the paper fix inside mine), plus some google forums links to the gps issue etc, or they were overwhelmed with rma requests so i got lucky and they skipped checking mine, or they simply noticed but didnt care :)

The procedure is:

you submit a rma request

they will ask a video of the issue to make sure that it's not the user being silly (has location services off etc), ofc in your case they will say that your device is a candidate for rma

they send you a link that you must click in 24 hours from a pc. the link is to a play store model identical to yours (color, memory size)

you have to buy that, but the credit wont be taken, just frozen as an insurance that you'll send their old device back after you receive the new one

you receive the new one, and in 5 days you must mail back the old one. the old one must include everything in the package (charger for example), if you leave your sim in the old one consider it gone forever, they will destroy it. they recommend to use the package of the rma device to send back the older one. they will also have previously sent you a shipping label which you can print, so you just have to go drop it at the ups, no charges for you

then you basically wait, they have 14 working days after receiving your old model (you can track when they do) to evaluate potential damages etc, and in those 14 days they might contact you and tell you that the phone was xyz so they will be keeping xyz of the frozen money back, up to the whole phone cost

I dont think that i forgot anything, ill update this post if i did!
[Nexus 5 Q&A, Help & Troubleshooting] Is.Nasif:
Excellent GPS on my Nexus 5

Hey everyone, I just wanted to say the GPS accuracy on my Nexus 5 is amazing. Without using any WiFi or mobile data I am getting accuracy of constant 10-23 feet (not meters). It also takes about 1min to achieve this. (20 seconds with AGPS data downloaded) But that's good considering it is without using any WiFi or pre-downloaded AGPS data.

However, it took me 4 RMA's to get this perfect GPS, but unfortunately it came the annoying yellow tint issue.

So if your GPS sucks, I would consider an RMA and hope to get the 312 batch/model. I have had NO SUCCESS with the 310 model and very little success with the 311

Good Luck.
[Nexus 5 Q&A, Help & Troubleshooting] tcat007:
Yellow tint solved with Franco Display profile. (must root)
[Nexus 5 Q&A, Help & Troubleshooting] ck.chunkeat:
One question, are we suppose to get gps lock indoors? If I set the location settings to device only, I can't get a gps lock indoors at all. If I set to high accuracy mode, I can get a location in google map, but in gps status, it will never be able to lock to any satelite.

Thanks.
[Nexus 5 Q&A, Help & Troubleshooting] tcat007:
Device Only only uses GPS Sats, so you need clear view of sky. Others use wifi towers, so you can get a lock indoors.
[Nexus 5 Q&A, Help & Troubleshooting] ck.chunkeat:
Then why did this guy said he can get gps lock indoor with satelite lock? o.O?

Or am I missing something?
[Nexus 5 Q&A, Help & Troubleshooting] motoridersd:
If you are near windows, the phone will pick up GPS sats indoors. I can be several meters/feet from a window and still get GPS lock indoors. It will obviously be more accurate outside.
[Nexus 5 Q&A, Help & Troubleshooting] ck.chunkeat:
really? hmmm, then maybe something is wrong with my phone as I can't get a gps lock even if I'm 10cm away from the window.. I had to put my hand outside the window to get a gps lock..
[Nexus 5 Q&A, Help & Troubleshooting] motoridersd:
That's the problem I had with my original Nexus 5, it would eventually get the lock using WiFi, but it took a long time to get as accurate as the new one. All my previous phones have been able to get GPS lock at my desk at work, several meters from a window.
[Nexus 5 Q&A, Help & Troubleshooting] tcat007:
Trees outside? May also depend which window (where the sats are in the sky). I get 6 sat lock by one window, 3 sat by another, 12 outside. 3 isn't really enough to get very accurate. Anyone getting a lock away from a window probably isn't on "device only", or has a skylight, or lives in a thatch hut :D
[Nexus 5 Q&A, Help & Troubleshooting] ck.chunkeat:
There's nothing outside the window for at least 5-20 meters. I tried on the living room window, 1st floor room and another room on the 2nd floor and none of them work..And by not working, it had lock to 0 satelite. it can see about 20-21 satelite though but doesnt lock to any of them.

WIth high accuracy mode on, I was able to get a location within 3 seconds on google map.
[Nexus 5 Q&A, Help & Troubleshooting] tcat007:
Yeah, high accuracy picks up any wifi, so it will lock quickly. Have you tried a different gps.conf file? (post 136 here). It's what did the trick for me (along with going outside). Although many owners seem to just RMA and hope for a better one.
[Nexus 5 Q&A, Help & Troubleshooting] ck.chunkeat:
I can't RMA it as i bought mine from Carphone warehouse from the UK..They won't replace one for me but they will take it for warranty repair which i will be left without a phone..
[Nexus 5 Q&A, Help & Troubleshooting] allanallanf:
Hi guys,

My nexus 5 was unable to locate any sort of GPS fix at all when set to device only.

I just opened the phone and used the paper trick and now my GPS is brilliant. I get instant lock and can use all the GPS apps such as TomTom etc which never worked before.

But....

I think I've broken my phone. Since taking the back off I can no longer get a cellular signal. I've tried a few Sim cards and no joy.

I was really careful taking the back off.and cannot understand what has gone wrong. Can anyone shed any light on what's happened before I have to RMA the phone?

Thanks
[Nexus 5 Q&A, Help & Troubleshooting] lukesan:
Let me guess. You have tinted or tripple glassing that has lead or another metal inside of the glass that completely blocks GPS.

As long as you get a nice signal outside don't worry.
[Nexus 5 Q&A, Help & Troubleshooting] ck.chunkeat:
Maybe its because you put too much paper, causing it to be too thick and the cell antenna is no longer in contact, causing no signal??

---------- Post added at 09:16 AM ---------- Previous post was at 09:14 AM ----------

Hmm, could be. Not sure whether there's any metal but it's double tinted window.

I manage to lock outdoors within 5 seconds fastest, slowest around 30 seconds though, guess it should be working fine, thanks!
[Nexus 5 Q&A, Help & Troubleshooting] allanallanf:
I was thinking this may be the cause but I thought the antenna was at the bottom. Is the antenna the mimo label at the top?

I removed the paper and put it back how it was but still got no signal. Maybe I need to now put paper under the mimo contacts?
[Nexus 5 Q&A, Help & Troubleshooting] ck.chunkeat:
I was just giving a wild guess but you are right, the network antenna are at the bottom..

Did you notice any bent on your back cover? Some report that their NFC or wireless charging wont work after they open up and this is due to them applying too much force when opening the back cover and causing it to be bent and the pins are not connected properly..