yashsingh1/xdaforums huggingface dataset:
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] Ktheman:
For future reference, both eBay and Amazon have policies that protect customers from receiving products that "differ from its product description", and a bad ESN qualifies for a refund under that (assuming you make sure to read the individual seller's description or condition note and know that it doesn't say "BAD ESN" or similar). If it ends up the phone is bad, file a return claim and if the seller is nice they'll take it back but both eBay and Amazon have escalation methods that get one of their representatives involved and if the phone has a bad ESN, then they will usually force the hand of the seller right away.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] Nappyloxs:
I just got the note 3 on Monday and notice I have the the eq issues with Google music and spotify. Should I just return it to the store and get a new one? Since I'm in 14 days they should swap it out for new correct? Also I have notice pretty slow 4G, especially while using Google music. When at work, after I get off the elevator it sometimes get hung up on 3g even though it should be getting 4G. Lastly in chrome, I sometimes get a black screen for a second and it lags. I am thinking it is best to exchange it.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] tw1n5nak35:
Give it till the weekend. That way you can break in your phone and test it for 1 week. If same issues come up than exchange it monday. :D

Are you rooted? On stock? safestrap with roms flashed and which baseband are you on?

Sent from my Eclipse Juggernote3 using Xparent SkyBlue Tapatalk2
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] Nappyloxs:
I thought I posted a reply but it didnt go through. I'm not rooted on stock MJE.

My main thing is the google music/eq issue (and slow data while streaming). I can't find out if it is universal or limited to a certain set of phones. I haven't rooted just in case I need to return it and haven't really had the time to do it.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] tw1n5nak35:
I stream google music heavily on a daily basis, heavy blu ray remux web browsing and heavy youtube HD audio streaming as well. So far no network issues. I'm still on MI9. It also depends on your area, city and region. Do you have Band 4 LTE-AWS available in your area?
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] Nappyloxs:
I haven't checked yet. I'm in Denver, CO. I think I may have fixed the Google Music eq issues with a factory reset. It worked for an hour without the sound lowering.

I will search the AWS to see. Thanks
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] tw1n5nak35:
Your welcome, best of luck and happy testing :D
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] pexy87:
verizon Samsung galaxy note 3

My question is: I have the verizon note 3, I was wondering why it doesn't have Knox on it?
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] anthony92170:
it does trust me. Try looking in settings application manager then go to all look alphabetical in list
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] pexy87:
re Knox

No the agent is there. But like I can't open it or do anything. The t mobile version note 3 I can. Which I find odd. You can't even use the application of Knox with the verizon note 3. Lol.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] Azeem00:
Profile update Question

Do you know how I can perform a profile update on a Samsung Galaxy Note 3? The phone has never been activate before.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] recDNA:
Why doesn't compass mode work in google maps? Works in nexus 5

Beamed from my Galaxy Note 3
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] platinumrims:
Well I noticed my little light coming on again today for the first time since my factory reset and did a little digging. I managed to find the issue (at least my issue anyway). The problem with my proximity sensor red light coming on did in fact have something to do with an app I have on my phone. The Smart IR Remote by Color Tiger was the culprit. I noticed the little light again a few hours after using the app for the first time since the reset. There is actually a setting for air gestures within the app that was causing the problem all along. Since I leave all the other built-in air gesture features turned off, I knew those couldn't cause the problem to occur a month or so later. I realized it was the IR remote app because I opened my active services and started stopping them one by one. I got down the list some to the remote app and hit stop and voila, the light turned off. That's when I found that it had a hidden air gesture feature in the app menu.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] pltctytc:
prepaid

when's prepaid going 4g lte?

until then i'll stay with pageplus with my note 3, the best phone V has ever had.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] recDNA:
Why does the compass suck?

Beamed from my Galaxy Note 3

---------- Post added at 05:30 PM ---------- Previous post was at 05:28 PM ----------

It isn't the device. Every samsung has a compass problem. If you restart phone you lose calibration. If you don't use GMaps Compass Mode you probably never noticed.

Beamed from my Galaxy Note 3
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] cubarican84:
4.4
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Sorry for the delay in response. Still awaiting further detailed information from my Samsung rep. He himself wasn't even aware about the issue either. As soon as I find something put about this issue I'll keep you posted.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Mhm...as long as that buyer seems legit. I mean it doesn't get any safer than being at a store with the other party involved in the transaction. I'm a little skeptic about the whole buying an unlimited plan of eBay.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
My apology for the delay in response. Been out of town the past few weeks. And yeah the dummy phone would be 9.99 and yes you could definitely changed your minutes plan from the 1400 to the 700 plan to save you some money of your monthly service. Data retainable yes.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Lol.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
I feel you bro. I just switched to everything apple in my home. Still have a galaxy tab though, a note 3 with galaxy gear watch that I also don't use anymore.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Let me make a call to my Samsung rep in the am and then I'll give you an update as to the kit kat release for the note 3
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
The moment you do an upgrade verizon will charge you a $30 upgrade free per line being upgraded. The $35 fee is for activation meaning a totally new line of service with verizon. And as far as the warranty goes the warranty of the phone is normally attached to the phone number and imei. For example when buying a phone with a mail in rebate never activate phone then swap the phone to a different line. Messes with rebate and warranty.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Am pretty sure they are. When the note 3 with verizon was first released the phone was released with a ton of bugs. Not intentionally by the way.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
4g devices does not require a profile update. If trying to activate just simply power on the device and the phone will activate itself. Only 3G devices and lower require either a profile update and or *228 activation.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
4g will more than likely never go prepaid. If big red allowed 4g prepaid plans no one would ever sign a contract again to get a device with verizon.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] MIKEYSAKZ:
What can I do to speed this phone up with the exception of rooting I'm not going to root my girlfriends phone obviously changing the animations to 0 is out cause I did that. She has clean master installed and I cleaned the cash every now and again manually. Any help would be appreciated
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] KruseLudsMobile:
When are we getting 4.4 KitKat?

Sent from my Galaxy Note III; Previous owner/hacker of Galaxy S III, Galaxy Nexus, Droid X, HTC HD2, HTC Touch Pro 2, HTC Tilt, HTC 8525, O2 XDA II, O2 XDA.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] recDNA:
I'd be happy to discuss it with him personally if you pm info. Google Maps is meant to work in cars. Samsung compass doesn't work in cars. Google maps compass mode used to use gps to determine direction of movement. Now it uses compass so if you try google maps compass mode in a car you are out of luck.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
As far as to why you are having such bad reception?

Verizon Account Rep - Note 3
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] motorsports601:
I have unlimited data s4 and have 2 dumb phone lines with upgrades available can i use one of those to upgrade to a note 3 and put it on my unlimited line ? Im on the 1400 min family plan.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
[MENTION=4101577]Rootuser3.0[/MENTION] to be honest with you brother they still have not provided us with info as to what was the improvement made. And at this time there isnt a change log unfortunately. When I get in to my store this morning I will do a little bit more digging for you. I dont think a changelog will be up till like another day or two though to be quiet honest but I will look into it for you though. I want to say two of the improvements that were made was call quality and the proximity sensor wake lock issues on some note 3s.

Verizon Account Rep - Note 3
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Good question motorsport. Um if you do an alternate upgrade to the line that has your unlimited s4 they are going to try to make you lose your unlimited data and try to put you on a 2gb plan for $30. However we do offer a loyalty program for customers who have the grandfathered unlimited data still and wanting to do an upgrade. How it works is that they can give you 6gb for $30. How much data are you using a month? And as far as I am aware of you can use an alternate upgrade on another line that has an eligible upgrade. Ive never tried to do that before also but I can definitely find out a more solid option once I get into work today for you.

Verizon Account Rep - Note 3
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] cam30era:
Welcome to the forum. I do hope you have thick skin....

Are you here in an official capacity for Verizon, or is this a hobby for you, like most of us?
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Lol this is a hobby for me. Am not here on any official capacity. I just like to help.

Verizon Account Rep - Note 3
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Stay tune later everyone I will be making a post later about a insurance program that some stores offer that will give you a brand new device instead of a refurbish device like the traditional insurance.

Verizon Account Rep - Note 3
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] yakitori2:
If u want to do an alternate line upgrade and keep ur unlimited data...go to a Verizon retailer to do it. The official verizon stores tell u that u will have to go to a tiered plan because that is their way of doing business. Greedy. It's not that policy won't allow it...it's that the people and training won't DO it. U get stonewalled.

I just got the note 3 on my line at 299 price like this. My line has had an upgrade eligibility for a year almost because verizon reps kept telling me I have to buy it retail to keep my data. How ever a retailer told me that there is and alternate line upgrade. I used my upgrade to buy the note 3 on another line on my plan that only has 2 gb plan already . Then they did a change device history.

Now I have an s4 I'm trying to sell that is pre me7 and not locked down like verizon is trying to do to All their phones. There is nothing this person on this forum can or will do about it. Verizon isn't interested in listening to its customers....they probably sent this person here to scout new ways to make money or to find out what the community is doing to unlock devices so they can put a stop to it.

Tell verizon this....As soon as you stop offering unlockable phones or force unlimited data plans to tiered plans....you are going to lose a lot of business. This may be what they actually want so that their 4G can actually stay connected for the length of a YouTube video.

And how about this...stop charging folks for a subscription to mobile hotspot. If you pay 6gb of data then people should be able to use it however they wish. We are smart enough to monitor our own data.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] cam30era:
Is Verizon Corporate aware of the level of frustration re: locked bootloaders?

Do you believe they care about this small community?

Why do they engage in an ever escalating war to make the bootloaders impossible it unlock?

Thanks, in advance for your patience.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] TechBSwift:
All though it's nice to have a Verizon rep I'm telling all my friends and family to stop dealing with Verizon.

Why is it Verizon wants to take 100% control over our phones? Not only do they load the phone with bloatware the lock the bootloader and root. Must bricked devices come from locked bootloaders. Yes they allow you to disable apps but they still take up room in our phones. I have 10 business accounts and will be moving then from Verizon within the year. Verizon feeds is a lot of bs about ensuring their network runs correctly but sprint and tmobile don't like their bootloaders. I hope one day other carriers will catch up on lte coverage and Verizon loses half their customers,

Sent from my SM-N900V using Xparent Green Tapatalk 2
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
im not Corporate. I work for a big 6 premium retailer for verizon. So dont assume without asking first bud

Verizon Account Rep - Note 3
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Also if you would read closer you will notice that I did mention about doing an alternate upgrade. And yes at a corporate store they can do an alternate upgrade just dont let them spoon feed you. And I did inform the individual that did that inquiry that I will be looking into wether or not he can do a alternate upgrade on a line that has a upgrade already. Seems do able but it could be a big red no no. I dont like falsifying information. Let me research the issue before you judge bro.

Verizon Account Rep - Note 3
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] Gunthermic:
Thanx for coming on and willing to answer questions. Don't let the naysayers and trolls kill ya off.

I want a unlock bootloader as much as the next person. But people fail to realize(or won't admit) that Verizon is out to make money.. they want a locked phone to continue to go after business type of accounts. And go after the Government accounts.. Blackberry is dying off.. It's a business.. So in reality I can understand why they are trying to lock these devices down hard. They offer Dev editions to get around this.. They in no way offer these phones with the expectation of rooting and unlocking a bootloader. We just assume we can defeat it... But it is not a given.

Again I want an unlock bootloader s much as the next. I like to Dev/Theme the hell outta these things...

Don't go off on me, just stating my opinion.. I understand, don't always agree.. but it is a business....
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Hey 2swizzle am really sorry about the fact that your frustrated like many others about the locked bootloader situation. And I have no idea why Verizon wants to keep their phones boot loader locked. I wish there was something that I could do about it but unfortunately that is waaaay above my paygrade here at big red. And just like jailbreaking...rooting is not advised since it can damage your device and it messes with your manufacture warranty. And yes I know this is a forum site where just about everyone if not everyone roots. I work for a verizon premium retailer still verizon however you look at it. So I cant condone rooting. Im trying to be as helpful as i can be and help with those who have questions are concerns about their devices, plans and etc. But in doing so I still have to mantain my professionalism and is going to have to answer some questions in a verizon manner if you get what am saying? At the end of the day i represent verizon. And verizon dont like to handle business in any inappropriate forms and way.

Verizon Account Rep - Note 3
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
And yeah I know some sales rep are not receiving proper training but that is also not my fault. That is the fault of their perspective peers around them and at that store. I can only control what goes on at my store. Trust me ive seen and heard of some reps doing some crazy and unorthodox stuff but again I can only control what is in my control unfortunately :(

Verizon Account Rep - Note 3
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] kudosmog:
Is there any way to get around device upgrade fees?
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
I wish. The only way I know of is if you order your phone through verizon customer care at times if you try to wheel and deal then they may waive it for you. Ive seen it done. And also sometimes if you try to wheel and deal at a corporate store. Or sometimes best buy and other national retailers like walmart and radioshack at times may offer a waived upgrade or activation promo.

Friendly Verizo Rep - BBM: ThatOneGuyJavy
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] yakitori2:
So are you an actual verizon employee?

By the way Im not trolling or naysaying. Ive been a verizon customer for years...since I can remember my first phone through them was the very first motorola razor flip phone.

My way of thinking is that you can kinda predict what the future holds by the actions of th past and over the years Ive been a verizon customer Ive seen it get worse and worse service for more and more money. Not being pessimistic...just realistic.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Yes sir I am. And trust me verizon isnt what it used to be. I dont have even a unlimited data plan. Im on the share everything 10gb plan :(

Friendly Verizo Rep - BBM: ThatOneGuyJavy
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Hey bud. As promised I looked into your issue for you and yes you can do a alternate upgrade on your s4 with the unlimited plan and keep your unlimited data. Just tell the rep to go to multiline orders and select alternate upgrade on your s4 line item then chose one of your dummy lines and take that dummy lines uograde so you can keep your unlimited data :D:cool::D

Friendly Verizo Rep - BBM: ThatOneGuyJavy
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] tw1n5nak35:
I appreciate the info and thank you. Hopefully I can get me an unlimited plan :D
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] marthinollys:
Hi, just wanted to say I recently took my Note 2 to the Samsung rep at Best Buy and he easily updated my phone to 4.3. I would have never known about this without reading this thread and getting your suggestion so, once again, thanks for the service you're quite kindly providing here:)
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Device is still under testing. And once testing is completed for our verizon variant then the update will be released. Although Samsung did recently announce that that the note 3, tab 3 and a few other devices will be receiving the update shortly. Unfortunately I don't have a more accurate time fram but as soon as I find out more info I'll keep everyone posted.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
I know clean master works very well. And is your phone lagging at all?
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Will be in boxing you in a little bit.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] exaltedgod:
OP,

Is there any reason why there is not the KNOX application on the device itself? I know the other variants (T-Mobile and Sprint) have an installer they can click and go through to install but no such thing is on the Verizon variant, just wondering if you have any thoughts on this.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] MIKEYSAKZ:
The phone is lagging terribly I have set all the animations to 0 I have clean master installed and I try to kill as much as I can without ruining the functionality when using clean master I have all the bloatware disabled considering her phones not rooted and yet still my little s3 blows her doors off and occasionally I go in there and wipe the cache from the stock recovery when she's not looking any help would be greatly appreciated
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] KruseLudsMobile:
You are probably running out of free memory. Get a big (64GB) MicroSDXC card and move all your apps and songs and games over to it. Just don't move the apps which you use as widgets, they should stay in main memory as the card is not fully read until the phone is completely bored up.

Sent from my Galaxy Note III; Previous owner/hacker of Galaxy S III, Galaxy Nexus, Droid X, HTC HD2, HTC Touch Pro 2, HTC Tilt, HTC 8525, O2 XDA II, O2 XDA.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Knox is installed on the device, and can be turned on through settings, security and device administrator. However though Knox does run in the background processing there is no physical app to click on and open. Now as far as that goes Knox is embedded in our variants boot loader so the file can not be damaged or touch. Hence to the reason why our boot loader is locked. Think of it similar to new laptops being shipped with windows 8. Where a new laptops windows activation key is embedded into the laptop's bios. Not too mention new windows laptop also has something to a sand boxing feature embedded in the laptops and desktops boot software. Preventing the booting file to be untouched and damaged by potential virus infections. Knox basically does the same thing. As soon as you boot your note 3 Knox checks to see if any system files have been modified and if so are those modified apps harmful. And yeah I know everyone wishes our boot loader was unlocked. Knox to me is the same thing security wise as that new software loaded on all new computers shipped with windows 8.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
*booted. And yeah does sound like your ram is occupied by some of the processes running in your device's background. And a 64gb class 10 sd card could do you wonders.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] exaltedgod:
http://forums.androidcentral.com/at...d-we-get-hosed-not-get-knox-1382108092061.jpg

I get that KNOX is a security layer but it is also an application.

I know we have three to five process running that are KNOX related and that you have to enable it as a device admin but where is my sandbox? Where is my shortcut like T-Moblie and Sprint have? From what you are saying is that Verizon's image is running inside of the KNOX box which we know is not true.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
I'm really not the expert on Knox to bd honest so that's why when I replied to your post I said that Knox to me is as sandbox to Windows 8. When I had my note 3 I as we'll didn't gave the Knox app in my app drawer like t-mobile on sprint but my Knox would go off when the app felt a file system file was potential dangerous
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] recDNA:
Any word on the compass?