yashsingh1/xdaforums huggingface dataset:
[Nexus 5 Q&A, Help & Troubleshooting] inlovewithnexus:
So , as the topic says , ordered the nexus 5 through someone in ltaly only to find out that the phone is missing at delivery . The box only had the receipt inside . The person that helped me out called google and UPS and was told that they are going to get hold of him by tomorrow .

My question is : Could i get a replacement phone without paying another 400 euros ? What could he possibly do ? Just sit and wait ? Could Google refund us or maybe let us make a free purchase of the same device ?

EDITED : ADDED THE LAST RELEVANT POST

I'm sorry for bumping this topic .

Latest news is : UPS requested a replacement from the deposit in Amsterdam .

Story told by short . Someone (my dad) bought a Nexus 5 from Play Store , in order to test it and send it to me in another country if it is functional . He got and empty shipping box . Filed a complaint at Google and UPS . Google only answered with something like "we are going to look in to that" , UPS has done the same . Google has not responded again to the situation , UPS came and got the empty package , got a new status in shipping details saying that the phone is missing and they are contacting the sender(The Google deposit in Amsterdam , Holland).

Questions :

1. Has anyone else been through this ?

2. What is happening and what do they mean by calling the sender for more details ? (I am realy loosing my patience right now since i ordered mine 31 OCT , at about 27minutes in , and had to have the phone by 5th of november)

3.How long is it going to take to get a damned replacement ?

P.S.-Sorry for my rusty english .
[Nexus 5 Q&A, Help & Troubleshooting] 2.0t03speed:
So did the phone come to you or just the "random guy" you ordered it from. Guy might be trying to scam you.
[Nexus 5 Q&A, Help & Troubleshooting] caribouxda:
You ask us as if we deal with this stuff everyday. To be honest I do not believe anybody that claims phone was broke upon arrival or even you that says had receipt but no box.
[Nexus 5 Q&A, Help & Troubleshooting] inlovewithnexus:
He's my dad . He wouldn't scam me.
[MENTION=5523446]caribouxda[/MENTION] : I just asked how this could end and i was asking the people that have been through this . If you don't believe me i don't really care to be honest .

PS - Forgot to mention that he ordered it from Google play
[Nexus 5 Q&A, Help & Troubleshooting] Dungeon47:
If your dad ordered it for you, he should probably be the point of contact for the shipper or Google to get a replacement. Can't hurt to ask.
[Nexus 5 Q&A, Help & Troubleshooting] inlovewithnexus:
Yes ! That is what I wanted to ask but might not have made my self undersood , i'm still very angry on the situation .

I wanted to know if he could get a replacement or a refund (preferably a replacement) without paying another 400 euros (I told him to buy it for me from there cause it's 100 euros cheaper then where i live and he should have sent it to me after he received it) and if the procedure is going to take a lot of time or is complicated.
[Nexus 5 Q&A, Help & Troubleshooting] Dungeon47:
There's a lot of factors in that. Your best bet is to start making some phone calls. Call the courier that was supposed to deliver, call Google, see what they can do. Good luck, mate.
[Nexus 5 Q&A, Help & Troubleshooting] inlovewithnexus:
He called Google and UPS . He told me that they told him that they are going to get in touch with him tomorrow .
[Nexus 5 Q&A, Help & Troubleshooting] caribouxda:
You fail to mention the most important thing, was box opened/damaged? Any signs or that? Also did he take the package as soon as it was dropped off or he found it a couple of hours later.
[Nexus 5 Q&A, Help & Troubleshooting] inlovewithnexus:
He only mentioned that the box only had the receipt inside , don;t really know about damage or if it seemed opened before that . He took the package from the delivery guy but by the time he noticed the box was too easy the delivery guy was driving his car ~100m away .

P.S - I am only asuming he took it from the guys hands ... i was not given this information . I'll keep you updated and tell you more tomorrow wen i find out more.
[Nexus 5 Q&A, Help & Troubleshooting] nxt:
So your dad ordered it from Google Play and had the delivery address set to YOU right? and when it arrived, phone was missing and only receipt? If so, then yeah, have your dad contact ups/google.

If your dad ordered it and it was delivered to him, then he separately shipped it to you and it's missing. That's on your dad/ups. Google is out of the picture by then.
[Nexus 5 Q&A, Help & Troubleshooting] naddie:
This also happened to me. I was expecting it Nov 5 (my birthday, too!). Never came. Last thing was it was out for delivery, then a notice that says customer will pick it up *will call". I never got the call. I called for an update but they said they can't find it.

I got the same email from Google - gonna have to burn that IMEI number and order another one. 3-4 weeks it says for me. :( Why do I even bother ordering things on the first day. I always get disappointed one way or another.

Does this mean the phone won't work with any carrier? Or just the US? Does this mean they can't activate it, or just work work even with an already activated SIM card?
[Nexus 5 Q&A, Help & Troubleshooting] nxt:
My N5 is also Lost and I didn't want to wait for Google to figure it out, so I placed another order Tuesday for White 32Gb and it said 2-3 weeks. This morning I got shipment confirmation and tracking number. Will ariive to my work tomorrow.

Google will Ban the IMEI definitely for USA. Not sure if they can ban for worldwide GSM. They probably can brick the device too, like how Apple didbeith the iPhone 4 lost at a bar.
[Nexus 5 Q&A, Help & Troubleshooting] _MetalHead_:
Will call doesn't mean they are gonna call you lol. It means you gotta go pick it up from UPS.
[Nexus 5 Q&A, Help & Troubleshooting] naddie:
In my case it means neither because they don't have it.

---------- Post added at 10:17 PM ---------- Previous post was at 09:22 PM ----------

How did I post to this thread? I was posting to another thread where someone had their Nexus 5 lost/stolen by UPS. Oh well..
[Nexus 5 Q&A, Help & Troubleshooting] inlovewithnexus:
He ordered it to his adress , he got the empty box . If he would have got the device he should have tested it and send it to me after . The phone got lost in between sending it from google to de delivery adress specified to google.
[Nexus 5 Q&A, Help & Troubleshooting] _MetalHead_:
Well that's a bummer. Have you called UPS again? Maybe it was still on the truck or just temporarily lost in the shuffle. UPS is generally very good about keeping track of packages.
[Nexus 5 Q&A, Help & Troubleshooting] naddie:
Looks like it's gone for good. They say they have too many trucks to search for. That's a good runaround because they could probably narrow down to just the one or two that service my area.
[Nexus 5 Q&A, Help & Troubleshooting] kendong2:
yeah because it accidently fell out of the box, while the receipt stayed in there? remember that the *package* arrived, it's the contents thats missing... face it, some dip**** took it. complain with google, shipping should be insured, hopefully will get a new one.
[Nexus 5 Q&A, Help & Troubleshooting] _MetalHead_:
Well that sucks. At least google will have no qualms about sending you a new one, you're just gonna have to wait a little longer. When you finally get it you'll be happy.

I wasn't responding to the OP. The poster I responded to just never got the package. UPS lost it.
[Nexus 5 Q&A, Help & Troubleshooting] Letitride:
OP ordered it on launch, UPS already delivered (next or 2 day AIR??) it to party #1. Received but didn't check for tampering or missing content - immediately send it onward again (UPS next day) and now discovered an empty box with the receipt. Did I get this right?

Sounded like local police report should be filed along with filing a claim with UPS after establishing when it was possibly taken - afterall, we would all be requesting our replacement phone or refund - blanketly from Google. Plus, the N5 wasn't insured via UPS - correct?

Scratching back of my head - boy, if UPS here in the US is this fast and efficient in moving, we wouldn't have something like 400 pages worth of *****ing about shipping problems & delays and waiting for tracking number or it hasn't ship yet, yada yada.

I order from Dell all the time and they use tampered-proof packaging tape so it's easy to tell when it was opened & resealed - the tiny 1.0 lb N5 shipping box use one piece of clear & plain packaging tape, so I understand. Still scratching. :confused:
[Nexus 5 Q&A, Help & Troubleshooting] dbldown768:
There was a similar thread like this. I reported i had the same issue. ordered 2 phones as two separate orders. One was delivered correctly, the other was delivered to the wrong location. I'm waiting for google's investigation to complete because they do anything for me. If nothing is resolved, I will be contacting my credit card company to dispute the charge. Seems like there are a few cases where either UPS or google messed up the shipping address for people and their devices are going to the incorrect location. Google has disabled the phone by IMEI.
[Nexus 5 Q&A, Help & Troubleshooting] cbburtraw:
I believe that he stated party #1 (his dad) was the one who reported it as missing. Otherwise party #1 would have tested it out and then sent it to party #2 (OP).

Therefore, this is on Google/UPS still.
[Nexus 5 Q&A, Help & Troubleshooting] inlovewithnexus:
Exactly !

Update : UPS has stoden the phone . Google is going to send me a replacement !
[Nexus 5 Q&A, Help & Troubleshooting] inlovewithnexus:
I'm sorry for bumping this topic .

Latest news is : UPS requested a replacement from the deposit in Amsterdam .

Story told by short . Someone (my dad) bought a Nexus 5 from Play Store , in order to test it and send it to me in another country if it is functional . He got and empty shipping box . Filed a complaint at Google and UPS . Google only answered with something like "we are going to look in to that" , UPS has done the same . Google has not responded again to the situation , UPS came and got the empty package , got a new status in shipping details saying that the phone is missing and they are contacting the sender(The Google deposit in Amsterdam , Holland).

Questions :

1. Has anyone else been through this ?

2. What is happening and what do they mean by calling the sender for more details ? (I am realy loosing my patience right now since i ordered mine 31 OCT , at about 27minutes in , and had to have the phone by 5th of november)

3.How long is it going to take to get a damned replacement ?

P.S.-Sorry for my rusty english .
[G2 Q&A, Help & Troubleshooting] Vedder316:
I assume doing things like replacing the Digitizer, LCD and battery is possible and fairly easy to do on this phone? I am looking at the S4 as well because it seems simple to repair. I am rough on my phones even with otterboxes and have had to replace screens in the past. I want this phone but if it is difficult/risky to repair I will have to go with the S4.
[G2 Q&A, Help & Troubleshooting] Cyko.Tech67:
Man if you crack phones in otterboxes

DO NOT

get this phone

go with the s4
[G2 Q&A, Help & Troubleshooting] Vedder316:
Ok the only screen I did cracked was when my case was off. I maybe over exaggerated a bit.
[G2 Q&A, Help & Troubleshooting] Cyko.Tech67:
alrighty then its a hands down g2 with an otterbox... the only thing better on the s4 right now is probobly rom availability but the n5 just came out so there shouldnt be any more worry for rom availability on the g2 get the g2 im extremely happy with it and there is not another phone out i would rather get exept mabye the lg g flex ;D but im to happy with the g2 to give it up any time soon the battery life and camera are foniminal not to mention the processing power in this device its probobly one of the smoothest devices ive ever had (Without a rom) yea there are mabye a few stutters here and there but there is NO android device right now that dosnt have the slightest bit of lag... hope this helped :) and hope your happy with your decision... ALSO! one more thing ive had touchwiz and LG UI is such an improvement! omg touchwiz compared to LG UI this is the first stock rom i havnt felt the need to root and rom and probobly never will just keep it in good condition (: its a fragile phone!
[G2 Q&A, Help & Troubleshooting] Vedder316:
So with the repairs. I should have no problem doing them myself if needed?
[G2 Q&A, Help & Troubleshooting] tiguy99:
No
[One (M7) Q&A, Help & Troubleshooting] ezgyzc:
There are zebra strips on my camera at low light condition on my photos. What should we do ?

Photo is in attachments. Please help. Thank you.
[One (M7) Q&A, Help & Troubleshooting] Guich:
Warranty, is like the purple issue...
[One (M7) Q&A, Help & Troubleshooting] vegetaleb:
Got that nightmare too out of the box with purple tint as a bonus today,I will claim an immediate replacement by HTC
[Galaxy S III Q&A, Help & Troubleshooting] Flo0fy:
Hey guys ! Today I got my International GT-I9300 and I have android 4.1.2 on it. My question is that is there any newer version from Samsung since I don't want to void my warranty by flashing a custom rom. If there is one how do I update it and if isn't any new one are the dates know when Samsung will give them out ?
[Galaxy S III Q&A, Help & Troubleshooting] tomosh22:
no, there isnt, sorry. If you wait a while they may release a 4.2 (or maybe 4.3) touchwiz rom, but for now you have 2 options, use that rom, or use a custom rom.

There is really nothing to worry about with flashing roms, just make sure you make a nandroid backup beforehand, the only way to truly brick your phone is to be extremely stupid and flash a rom or kernel meant for a different device.

If you need to bring your phone in, just restore the nandroid backup and reset the flash counter.
[Galaxy S III Q&A, Help & Troubleshooting] boomboomer:
Hmm, that's some weird advise you've given there.

Anyway, 4.3 official Samsung rom has been out for a few days now -head over to general forum to read the stickies on how to use odin and the official firmware thread to download the file.

You can hard brick your phone simply by ticking the wrong box in odin, so be very careful and follow the instructions exactly.
[Galaxy S III Q&A, Help & Troubleshooting] tomosh22:
really, samsung kies doesnt have it, well at least where i live.

well that is true that you can tick the wrong box and brick, but, like flashing the wrong file, you'd have to be stupid when all the tutorials say that it bricks your device.
[Galaxy S III Q&A, Help & Troubleshooting] JJEgan:
Simply .4.3 is rolling out officially at some stage you will get the update via Kies or OTA .

At XDA we have a couple of 4.3 firmwares that can be flashed .

But that would require you to read the faqs and guides first .

Plus the updates really have to many problems to bother with wait for later versions .
[Galaxy S III Q&A, Help & Troubleshooting] boomboomer:
Okay, I see where you were coming from now. I've never even installed kies so wouldn't know how up to date it is. You would be surprised at just how many stupid people arrive here per day after bricking their phone.

---------- Post added at 07:09 PM ---------- Previous post was at 07:07 PM ----------

Neat rom lite 4.3 is working very well for what I need, no bugs at all (apart from the wake delay, but it's always done that to some extent).
[Galaxy S III Q&A, Help & Troubleshooting] tallman43:
I agree with JJEgan 4.3 update is rolling out but it is.... well how can I put this nicely the "update is not what we expected" because you don't want to root and flash custom roms I suggest you wait and read up about the new "update" if that's what it is:rolleyes:But at the end of the day it is your device and if you do go down the custom rom route read read read!:)
[Galaxy S III Q&A, Help & Troubleshooting] Flo0fy:
I have the I9300XXEMG4. So can I use this guide to get to 4.3 ? BTW the guy at 9:32 the guy says that by flashing the firmware his counter didn't go up is that true ?

http://www.youtube.com/watch?v=rs_sg7UxpoE
[Galaxy S III Q&A, Help & Troubleshooting] samkent6:
4.3 is due to roll out for the international s3 anytime now depending on your carrier, I wouldn't go through the trouble of flashing firmware if you dont know what you're doing :), I am due 4.3 in a couple weeks according to three
[Samsung Galaxy Nexus] AGoogleUser:
Hey everyone. 4.3 just rolled out and its pretty amazing. No lag, better performance, and much longer battery life. However there is this one issue with my PRL going wonky. After a reboot my prl says none.

When I tap update it updates but shows this:View attachment 2375361

Any idea what the P: means?
[Upgrading, Modifying and Unlocking] nordicstar:
Hi, is anyone can tell me how to check if my T-Mobile MDA is a BigStorage version? Also, how can I check message inside the SIM card? Thanx
[Sony Xperia Z Ultra] poisonsushi319:
any of you have dust in between your screen and frame? any advice on how to prevent/remove it?

thanks,
[Sony Xperia Z Ultra] LordManhattan:
Nope, all good here. I'm not using a case. I guess you could wash it? It won't prevent more dust coming in, but it'll remove it (for about a day) :p

EDIT: Hit 12K posts! I think i should delete the Tapatalk app :p

[YOUTUBE]UWLIgjB9gGw[/YOUTUBE]
[Sony Xperia Z Ultra] poisonsushi319:
true, i forgot that it is water proof.
[Sony Xperia Z Ultra] marcgear:
Yeah I just put in in with the washing up lol once a week
[Sony Xperia Z Ultra] SweFox:
I've seen at least one of these thread for all phones. How can you prevent dust getting in the gaps unless you make the phone 1 solid unit?

I guess it's inevitable.
[Galaxy S III Q&A, Help & Troubleshooting] samsung0:
Recently I've been loosing a lot of pictures from my external sd card on S3 and they are moved to a folder called : LOST.DIR (it contained over 300 unknown files)

I googled for solution but all required recovery software and a pc etc...

by accident I found the easiest and most guaranteed recovery method.

1. install ES file explorer from play store

it's the best file manager on the market

2. Open ES file explorer go to extsdcard

3. Open LOST.DIR

4. Select all: you can do that by long pressing on any file then click select all.

5. click Rename in the bottom of the screen

you'll get: Batch Rename

Input a new name: choose any name e.g: Image

Start number: write 1 or 01

Rename extension name: write jpg

Click ok

(check the attached image)

and you'll get all your images back!

if some didn't open they could be video files so rename extension to mp4.

hope I helped
[Galaxy S III Q&A, Help & Troubleshooting] JJEgan:
Lost Dir is where damaged files go often due to USB disconnection .
[General Questions and Answers] lalle-maus:
hey i want to know, what i need to install a rom on a tablet?

kernel? rom? something else?
[General Questions and Answers] Snach1:
same as on a phone pretty much, you can find all the information on the device's sub forum.
[Galaxy S III Q&A, Help & Troubleshooting] denhans08:
Hy

I want to set a custom contact picture for some of my contacts (some use dumb facebook pictures)

BUT after a while I get the facebook picture again...

How can I resolve this.

thx
[Nexus 4 Q&A, Help & Troubleshooting] jdubau55:
So I am in a pickle. I am selling my Nexus 4 and I wanted to wipe it clean. Not thinking I wiped everything including system. I can't get sideload to work it keeps getting hung up when trying to reboot fastboot. If I manually reboot fastboot that throws off TWRP. I can't get ADB commands to work properly because I can't turn USB debugging on. Another issue is I have an odd radio installed. Looks like I have the .83 radio from a leak installed. So when I go to restore I get an error because my baseband radio doesn't match what the system image is looking for. Is it possible to somehow flash a radio via fastboot commands or ADB. I haven't had much luck with ADB commands. The only other thing I can think of is to try to find the leaked build that the .83 radio came from and factory restore that. I can still get into fastboot and I can still get into TWRP. This is exactly when having an SD card on a device is a lifesaver.
[Nexus 4 Q&A, Help & Troubleshooting] 80slovechild:
Download the nexus 4 jellybean factory image from Google and flash via fastboot
[Nexus 4 Q&A, Help & Troubleshooting] opssemnik:
"This is exactly when having an SD card on a device is a lifesaver", what about your eMMC be locked now, if so neither sdcard will help you(some people had issues with eMMC in nexus 4);

but anyways download factory images and run the .bat while in fastboot mode, or use download mode and redo all partitions by yourself.
[Nexus 4 Q&A, Help & Troubleshooting] jdubau55:
Thanks all. I used a different toolkit and did as you said. Downloaded the latest factory image and fastboot flashed it via the toolkit I had.
[Android Q&A, Help & Troubleshooting] WolfpackEra:
Hey guys. I'm searching for an application that would allow me to watch YouTube videos in ultra low resolutions, such as 240p AND/OR 144p.

I am working with a really bad WiFi connection here, thats why i need it. The Twitch (Twitch.tv) app is great, because you can select "mobile" in the quality selection box and i can watch it perfectly , but on the YouTube app there's nothing close to that.
[Galaxy Note 3 Q&A, Help & Troubleshooting] rodionr:
Hi,

My note 3 screen seems to have a few darker spots when the screen is off. I only see it when viewed from an angle. When you look straight to the screen you don't see it. I noticed it when I placed it under my desk lamp. I am not sure if this is normal or a faulty screen?

Thanks
[Galaxy Note 3 Q&A, Help & Troubleshooting] Hawkmanjr:
Same problem

''Hi,

My note 3 screen seems to have a few darker spots when the screen is off. I only see it when viewed from an angle. When you look straight to the screen you don't see it. I noticed it when I placed it under my desk lamp. I am not sure if this is normal or a faulty screen?

Thanks''

Hi,

Yes I have noticed some small dark spots and some small thin dark lines on my galaxy note 3 screen as well when it is switched off and when looking at it under a lamp at certain angles. I am not sure either if it defective or just the way they are???
[Galaxy Note 3 Q&A, Help & Troubleshooting] Bulbous:
Screen Protector?

If you have one it may be causing the dark spots.

If you don't have one, then put one to hide existing dark spots and add new dark spots :laugh:
[Galaxy Note 3 Q&A, Help & Troubleshooting] cvbill:
Hello friend!!!

I ve got the same exact problem with the dark dots and I see them under my desk lamp! Was your phone a defect or is it normal?i be got 3 days the phone and i m so anxious about this!!
[Verizon Samsung Galaxy Note II] Deejaydark:
i have a verizon galaxy note 2 unlocked.. rooted and with twrp by using "no you verizon". i went to the t-mobile store and got it activated by purchasing a mini sim card... AWESOME it works.... but when i look at the status bar all i get is edge..ugh. but when watching other videos on youtube who has done the same thing i have, i either see 3g or 4g on theres WTF am i doing wrong or is it that i cant get either where i live (westminster,md 21157) funny thing is that we have 3g around here. can someone help me out with that?
[Verizon Samsung Galaxy Note II] xdadevnube:
You need to make sure the APN settings are correct. Make sure GSM/UMTS is selected in Mobile Networks. See if that works.
[Verizon Samsung Galaxy Note II] Deejaydark:
Update... its been solved by switching to straight talk but thanks

Verizon Galaxy Note 2

No You Verizon

Straight Talk Unlimited $45
[Verizon Samsung Galaxy Note II] xdadevnube:
Can you tell me your network indicator? Do you have LTE? The app advanced signal status can tell you. Also, any speed tests?
[Verizon Samsung Galaxy Note II] Deejaydark:
H+ - download 11.11 - upload 1.45 - ping 2.17

Verizon Galaxy Note 2

No You Verizon

Straight Talk Unlimited $45