yashsingh1/xdaforums huggingface dataset:
[Nexus 5 Accessories] malinois16:
My Glas t slim came in today and I applied it with no problems at all! I don't have one bubble in it! I was worried when I started reading this thread that I had spent big dollars on a beta product. Just to clarify that this is the Glas.t slim. I can take pictures if someone would like. I also bought a glas.tr but it came in after the regular t and I have no reason to take it out the box so not sure about that one. May just return it.
[Nexus 5 Accessories] TecQuality:
Please post some pics, thanks. (But seems that only tR is affected by these issues)
[Nexus 5 Accessories] b.spec:
Pictures would put some of us at ease I think. Also, how did you apply it?
[Nexus 5 Accessories] AceKingNYC:
although different from the one we purchased - I'm interested to see what the application process is
[Nexus 5 Accessories] malinois16:
It is a dry application. First step is glean hands. Second clean screen with provided alcohol wipe pad. third wipe thoroughly with provided micro fiber cloth. 4th take off back plastic off glas.t and align with screen. 5th press down firmly on center and the thing almost installs itself as you keep up the pressure it spreed across the screen. 5th wipe from center to the outside edges with the few remaining bubble. 6th take off top protective film and wipe the few bubble to edges with micro fiber cloth. Mine is almost perfect with the exception of a small piece of lint found its way between the glas.t and screen. I am very impressed with the product

See above. Stay tuned for pics in about an hour!

Give me an hour or so I went to take some pics and my battery in my canon DSLR is dead. LOL
[Nexus 5 Accessories] MWilkenson:
I'm not getting my hopes up....I bought this expensive protector because of how flawless I thought it would be. Looks like it'll be invisible shield for me
[Nexus 5 Accessories] malinois16:
THis is the method I used which is what the install sheet said to do. Here is the video.

http://www.youtube.com/watch?v=xavMzuQwD_g
[Nexus 5 Accessories] wormbaby11:
They emailed me telling me that they are sending a replacement to me right away.

And they asked me for the batch numbers. What's everybody's batch number? Mine is : SPG251013 for the GLAS.tR
[Nexus 5 Accessories] keithhidalgo:
are they making you pay for the replacement? or sending you a replacement for free?
[Nexus 5 Accessories] wormbaby11:
For free, and they are sending out a pre-paid return label for me to send them back the defective one.

Their customer service seems pretty awesome.
[Nexus 5 Accessories] MWilkenson:
Did you all order from amazon or spigens website
[Nexus 5 Accessories] Watcher07:
Amazon for me.
[Nexus 5 Accessories] wormbaby11:
Amazon for me too.
[Nexus 5 Accessories] b.spec:
Amazon Canada here. Ordered the GLAS.t SLIM, then requested to Cancel because I wanted to wait and also free shipping became available, Spigen replies asking if I want to cancel, I confirm, ships anyways. What the heck.
[Nexus 5 Accessories] gilljoy:
I was thinking about picking up one of these but I think I'll stick with my Crystal film ones I've just ordered from amazon for a few weeks until this is resolved, or would I be better just chancing it and trusting there customer services?
[Nexus 5 Accessories] comminus:
I have a Glas.t slim in hand, ordered from amazon.ca. My Nexus 5 does not arrive until Friday but I will post the results of the installation then. My batch number is the same as others mentioned - SPG251013.
[Nexus 5 Accessories] laur3n.newm4n:
Man. I was going to order one of these today, not so sure anymore. Right now I just have the plastic film protector that came on the device still on it. I'd really like to get rid of the NEXUS5 writing sitting on top of my screen :P I do know I want a glass screen protector, it's just a matter of when and from who, I guess.
[Nexus 5 Accessories] wormbaby11:
I have the Ultra Crystal install in the mean time also, it came with the Ultra Hybrid case. It actually feels really good. Just becareful, mine came labeled wrong, the front is actually the back, vice versa.
[Nexus 5 Accessories] imstill@g:
Bubble to the right of speaker,along with the left corner, and a spot or two on the bottom prerrt much identical

Same here
[Nexus 5 Accessories] AceKingNYC:
Got my Glas.TR Slim, installed and same result as most. 2 bubbles on the bottom as well as one on the top.

I followed directions to the T. Washed my hands, NO dust particles on the phone.

I also purchased the Slim Armor and the side button for the power button is SO SNUGLY on the hardware button that if the wind blew too hard it would unlock/lock my screen :eek:. Its insane how sensitive it is. I emailed about both purchases in one in hopes for an exchange.
[Nexus 5 Accessories] malinois16:
Here are some pictures.

Edit: Its so hard to take pictures of this but I assure you it looks much better in person
[Nexus 5 Accessories] th3xeroeagle:
mine shipped from amazon, I dont even feel like trying to apply it and just send it back lol
[Nexus 5 Accessories] TecQuality:
but you talked with Spigen customer service or amazon customer service?
[Nexus 5 Accessories] Watcher07:
Amazon tells you since it was sold by an Amazon marketplace seller to contact the seller. I contacted them via website (which coincidentally isn't right, when you purchase via Amazon you have to email them at CS@Spigen.com) and only received the email last night asking for my order number and pictures (which I included order information in my first email but not pictures). I replied to them right after I got it last night and haven't heard anything back.
[Nexus 5 Accessories] AHomelessGuy:
Bah, mine shipped before I could even cancel the order...should i even bother to try and apply it?
[Nexus 5 Accessories] TecQuality:
dunno man, i'm waiting it too, and i really don't know what can i do with it.
[Nexus 5 Accessories] AHomelessGuy:
http://xdaforums.com/showthread.php?t=2514871

this Rhinoshield stuff looks mad promising from their video...might be worth to just return the Spigen and get this one
[Nexus 5 Accessories] nagle3092:
I put the Slim.t on my wifes phone last night and had the same bubbles. Keep rubbing them out and hold pressure on it and they will go away.
[Nexus 5 Accessories] AceKingNYC:
thanks! will try
[Nexus 5 Accessories] TecQuality:
maybe, but i'm living overseas, so sending back this ****ing protector won't worth for me i think ... italian postal service is very expensive ...
[Nexus 5 Accessories] expertzero1:
Just got mine today as well, placed it on, save 2-3 spots of no adhesive on the glas.

Sent spigen a email so they can remove the listings and get it fixed.

But holy god, its a beauty!
[Nexus 5 Accessories] MWilkenson:
This sucks. I don't even know if I'll bother putting it on
[Nexus 5 Accessories] Whistler_QD:
I believe the problem is not caused by the protector. It's the phone's fault.

Just look at the glass surface under the screen in a different angles. You will see that it' not perfectly flat (reflections are distorted in the places where you have the air bubbles).
[Nexus 5 Accessories] malinois16:
If you ordered the GLAS.t SLIM like the title of this thread says I say to try it out. What do you have to loose? Mine went on perfectly with absolutely no bubbles. The thing as absolutely gorgeous and as smooth as the original glass,
[Nexus 5 Accessories] MWilkenson:
Yeah it's the .tR causing issues right
[Nexus 5 Accessories] NatTheCat:
Had the nexus logo on mine now for 6 days.. Driving me insane. Now I'm waiting for a tr in the post. Not even funny after reading this thread.
[Nexus 5 Accessories] wormbaby11:
I first contacted Spigen's customer service, and after getting my order number they transferred me to Joyce from Spigen Customer care at Amazon.com.

This is the latest email they sent me;

Thank you so much for the batch number!

After your feedback, we have ran more tests on the Nexus 5 Glas tR Slim screen protectors and confirmed that the bubbles will settle within 1-2 days.

When installing the Nexus 5 Glas t or tR Slim, the large bubbles should be squeegeed out to the corners using the squeegee included in the package. To prevent any scratches from the squeegeeing, wrap the squeegee with the microfiber cloth. Once all the large bubbles are squeegeed out, the small bubbles will settle within few days.

Also, to prevent future bubbling, align the screen protector as straight as you can :)

Thank you so much for your patience and cooperation through this matter!

Best Wishes,

Joyce from Spigen.com
[Nexus 5 Accessories] MWilkenson:
Well let's wait and see I guess
[Nexus 5 Accessories] _untitled_:
Spigen just emailed me:
[Nexus 5 Accessories] clovis_ll:
OK guys, bad news. My glass T slim just arrived this afternoon.

It isn't as bad as some of you but its the same issue none the less.

I tried the "hinge" method to apply (see the pics) and I was trying to press the parts where the bubbles are but still there..

Going to send an email to spigen.. This was bought from amazon BTW.
[Nexus 5 Accessories] MWilkenson:
They won't come out at all? Not trying to imply your incapable I'm just curious. That's crazy they are that large usually they push right out when they are that size
[Nexus 5 Accessories] sir*mez:
I'm so mad I bought this after doing research for a couple of days and then saying f' it just waste $40 it'll be the best screen protector you'll ever have. Im upset because this would be my first glass screen protector. I haven't received it yet but I'm afraid to open it when I do get it reading the posts with bubbles here. Before I send it back I'll check back here again to see if leaving it on for a couples of days actually helps the glue adhere. This sucks I hope I didn't throw $40 bucks down the drain!!
[Nexus 5 Accessories] OregonLawyer:
My Glass TR has big bubbles at the bottom of the screen. Purchased from Amazon.
[Nexus 5 Accessories] garyHal:
I have the same feelings. Very disappointed.
[Nexus 5 Accessories] comminus:
Spigen has a 30-day money back guarantee and a 90-Day limited warranty against manufacture defects. It can't hurt to try out the product if you already have it.
[Nexus 5 Accessories] malinois16:
Why the hinge method? That's now what the Directions say. Watch this video I followed this to the T and had no bubble after 10 minutes.

http://www.youtube.com/watch?v=xavMzuQwD_g

More

http://www.youtube.com/watch?v=eCl1xdosfhM

http://www.youtube.com/watch?v=-mMXh4roBRc
[Nexus 5 Accessories] MWilkenson:
Videos explained it very well. Is this how everyone has been installing it?
[Nexus 5 Accessories] clovis_ll:
They are now smaller than when I put it on a few hours ago so there might be hope. I'm gonna give it 24 hours and hopefully it will totally clear out.

I used the hinge method on a lot of my screen protectors and I also had this for my s4 and it wasn't an issue.. Like I said, I'll give it 24 hours and hopefully it would be bubble free :)
[Nexus 5 Accessories] MWilkenson:
Those videos make me worry a lot less.
[Nexus 5 Accessories] TecQuality:
Just like me mate.
[Nexus 5 Accessories] bleuiko:
Well, I took the plunge and am now among those with large bubbles (two small ones at top and two big ones at bottom) under the glass protector. Does anyone know how to reapply? I can't even get the protector off again, even if I wanted to just throw it away. Here is a pic:

https://www.dropbox.com/s/rf393a3ayce72wb/IMG_20131106_230510.jpg

UPDATE: I just used my fingernail and get under the glass to get it off. It is absolutely not reapply-able so it is a goner. I'm in the mode of trying to get a refund. The screen feels amazing though so if they ever get this fixed, I would love to try it again. The curved edge makes the phone feel like the Nexus 4.
[Nexus 5 Accessories] rob151515:
So just got mine in the mail and looks like I've joined the bubble club. What's everyone doing? Are we emailing Spigen or waiting a couple of days to see if the bubbles dissapear?
[Nexus 5 Accessories] TecQuality:
Dude, mail 'em quickly.
[Nexus 5 Accessories] malinois16:
I think it would be help when people say it has bubbles if it is a GLAS.t SLIM or GLAS.tR SLIM. Just my 2 cents. For the most part it seems like this is mostly isolated to the tR. With the luck I have I find it hard to believe I got the only perfect one of these out there. SPigen usually produce a great product. At any rate if you have problems do contact them and I am sure they will make it right.
[Nexus 5 Accessories] liquid150:
So, you have the tR?

One thing that concerns me with all this is whether people are using the proper installation process. I am not saying anybody is being disingenuous, but user error is extremely common on the internet. Various products I have considered in my time have had bad things said on the internet that were probably the result of user error that was not brought up when the user posted (not here, other websites about other hobbies of mine).
[Nexus 5 Accessories] malinois16:
No sir! I have the GLAS.t SLIM. Installed on the phone that is. I also have a .tR but I haven't installed it yet. I would have used that one but it arrived later that the .t and I was in a hurry to get protection on my screen.

I agree and think the same as you. In fact I have already asked a few in this thread why they used the method they did and even posted many video's. The only reason I didn't say so in my last post is I was trying not to offend some. I have a hard time believing that mine turned out PERFECT and I do mean perfect as in flawless and all the rest are just terrible. I am just not that lucky of a person. However, I can follow instructions to a Tee!

Matter of fact if mine wasn't so perfect and I didn't want to waste $28 I would pull this one off and apply the .tR and video it just to see ans share my results. Someone want to give me $30 to do it :D ? LOL
[Nexus 5 Accessories] liquid150:
If I want to spend $30 to test I'll do it myself! :highfive:

I agree, I don't want to offend anybody, but I am a but of a firearm aficionado and I remember seeing terrible reviews for products, specifically guide rod/spring assemblies, with people saying "mine broke in half inside the firearm!" Knowing the company that built the product and to what specifications they build, it just seemed unlikely that actually happened unless somebody was installing it improperly (which will affect such things) or doing something else that they shouldn't.

I am very tempted to throw the money at the tR and roll the dice. But I also don't want to deal with the disappointment, hassle, and frustration if I am wrong! :cool:
[Nexus 5 Accessories] dweekie:
Tr here. Same issue but its not as bad as some others posted here. Its frustrating to be able to remove the bubbles with minor pressure and have it slowly come back.

I tried removing the screen halfway and reapplying but its the exact same result. I'm not sure if that confirms an issue or if that method doesn't do anything at all due to the orientation of the glass. Since its a solid screen protector, I would assume that it would have to be an inherent fault of the protector, but at this point I don't want to remove it completely......
[Nexus 5 Accessories] TONY206:
Maybe a poll can be added? I am receiving a Glas.tr today and will post results. I'd return it right away, but this is Spigen and they have been living up to their warranty promise.

Possible poll options:

Glas.t installed with bubbles

Glas.t installed fine

Glas.tr installed with bubbles

Glas.tr installed fine
[Nexus 5 Accessories] mobbarley:
anyone notice if their bubbles have dissipated at all like the CSR said they should?
[Nexus 5 Accessories] imstill@g:
tR here, identical bubbles
[Nexus 5 Accessories] liquid150:
Is there really any reason to buy a tR instead of a T if you are using a Spigen case?
[Nexus 5 Accessories] gtj0:
Just to be clear, I bought the R version and the non-R version as a backup. The R version had the problem but the non-R version applied perfectly. So if you have an R inbound, I'd say don't open the box until we hear more from spigen. With proper application, the non-r version should be great. Definitely use a case to to protect the non-R edges though.
[Nexus 5 Accessories] imstill@g:
No, I personally believe the glass is warped, too many identifier points, that our the adhesive applicator is bad. The left bottom corner appears to be lifted and it is perfectly lined up.
[Nexus 5 Accessories] MWilkenson:
If we try to apply the R version and it doesn't stick we still can send it back right? So really nothing to lose correct?
[Nexus 5 Accessories] malinois16:
Yep. I can definitely buy your point since you have tried both and your experience with the GLAS.t mirrors my experience. And from what I have read also mirrors what others have said about the .tr. I may just send my .tr back to amazon and not even keep it as a backup
[Nexus 5 Accessories] AceKingNYC:
As of this morning, bubbles still here for me (3 in total) - i've periodically tried to rub them out and applied pressure to no avail. Funny thin is, I can squeeze the air out all the way but it just continues to bubble so I'm really thinking it's an adhesive issue.

Emailed spigen last night, still waiting on a reply
[Nexus 5 Accessories] Rattles:
Thats not good at all. i bought the Tr version and it is right here waiting to be installed when my phone arrives in a few hours. seeing all these issues with the bubbles makes me want to just send it back and not even deal with it.
[Nexus 5 Accessories] laur3n.newm4n:
If you're using a Spigen case, there's not really a reason to get the tR instead. Those of us who want to go without a case are interested in the tR because the edges of the glass on the t will crack if they hit the ground.
[Nexus 5 Accessories] b.spec:
Those who do have the GLAS.t, how prone are the edges to actually cracking? They recommend using a case with it, but I prefer no case, and I got the t because of its thinner profile (and there's also been the bubble issues with the tR currently).
[Nexus 5 Accessories] gtj0:
I guess it depends. By itself I'd say it'd be ok but in a pocket with other stuff for instance, I could see the sharp edge of the non-R catching on something.
[Nexus 5 Accessories] bleuiko:
I had the tR version of resulting in bubble. It was applied carefully using the hinge method in a dust free room. Dust was not an issue since pushing down on the bubble shows that there is nothing inside.

I am incline to agree that it is an issue with tR.
[Nexus 5 Accessories] liquid150:
Since I will be using a case I will probably go with the T. I'm glad this thread was started. Looks like some guys over on Rootzwiki are having the same problem with the tR.
[Nexus 5 Accessories] edgex:
I am using the Spigen Slim case (http://www.amazon.com/gp/product/B00EV8Y50S/) and also ordered the Ringke Slim case, which is nearly identical but it took them 6 days to mail it, so i ordered the Spigen in the mean time, and will evaluate which is better with both in hand. Anyways, what I want to know is with such a slim profile case like this, which is better the T or the TR? Id like to get the T because its slimmer and cheaper (and less issues) but if the TR will fit better or feel better for whatever reason, I'll dole out the extra cash. Any suggestions?
[Nexus 5 Accessories] MWilkenson:
I'd wait till all the issues are resolved by spigen. My .tR will be here by Monday and I'll report back.
[Nexus 5 Accessories] seedvd:
+1 its actually glass on phone is warped not spigen glass issue.
[Nexus 5 Accessories] imstill@g:
Maybe, but then why would the T fit and not the tR?
[Nexus 5 Accessories] Watcher07:
Yeah, the Glas.t series has no issues, only the .tR. That, at least to me, indicates an issue with the manufacturer. Either the glass is warped and only the Glas.t series was made to work with the warping leaving the Glas.tR series not right, or the phone glass is fine and the Glas.t series is fine but the Glas.tR series is warped (most likely case). Either way, something went south on Spigen's side.
[Nexus 5 Accessories] seedvd:
see the light is not straight at the bottom of phone:

straight light on the center:
[Nexus 5 Accessories] imstill@g:
The problem with this picture is your are showing the reflection of the screen protector on it. Do you have some without? To be clear, I'm not saying that you are wrong, just the picture is up for questioning.
[Nexus 5 Accessories] edgex:
Bump
[Nexus 5 Accessories] malinois16:
The .t will work just fine with a slim case
[Nexus 5 Accessories] fireproofrev:
i have the same without screenprotector. Glas is not 100% even
[Nexus 5 Accessories] clovis_ll:
the bubbles on mine kinda disappeared... yesterday i have 3 huge bubbles.. now i only have 2 small ones on the bottom.. i have the slim T version.

hope the small two totally disappear..
[Nexus 5 Accessories] imstill@g:
Do you mean Glas tR or do you mean the screen on or phones?
[Nexus 5 Accessories] johnnybrav0:
Contacted Spigen for replacement a couple days ago still haven't head back from them.
[Nexus 5 Accessories] gtj0:
The non-R is much thinner and slightly less rigid. It may be conforming to the wave in the phone screen where the R can't because of its thickness.

Maybe someone can take their phone to a precision machine shop or a materials lab to see if there is really a wave in the screen. :)

EDIT: the t is 0.26mm, the tR is 0.4mm
[Nexus 5 Accessories] koohii:
I bought the glas t from Amazon. I had the same issues everyone else is explaining with bubbles at the top and bottom. Unfortunately I fractured an edge of the glass trying to use the squeegee to push the air to the edge.
[Nexus 5 Accessories] NthTier:
List me as another with the issue. Same as all the others. Just emailed their support.
[Nexus 5 Accessories] MWilkenson:
This is ridiculous. Also for those who say its the screen...if that's the case why are other screen protectors not a problem
[Nexus 5 Accessories] Watcher07:
I tweeted to SpigenSupport and am hoping to hear something back soon from them, they seem fairly active on twitter. I've still not heard anything back from my 2nd email to them after their "response" to my first and that was a couple of days ago. People keep saying Spigen is good, I'm sympathetic to a first run of accessories for a new phone having problems, but I expect amidst the problems there should be some good communication involved and that, I'm not seeing yet. I truly hope things improve because it's hard to be impressed right now with all this as a new customer.
[Nexus 5 Accessories] imstill@g:
They will provide you with a half price replacement if you call them
[Nexus 5 Accessories] FloppyDrive:
Spigen recently sent an email out about orders being delayed by 3-4 days.
[Android Q&A, Help & Troubleshooting] Dante211291:
Hey Guys, I just made the mistake that I shouldn't have. I put my phone in mass storage mode and connected it to my pc. Option appeared to Format Disk. I Clicked Format and then transferred some files to the device. But After that the phone didn't boot at all. Its total black screen scenario. I remember the disk capacity was 3.55gb or something when I formatted it. I had 8gb SD card in the device but before connecting to my pc, the phone showed the internal memory names as SD card, as this phone has a rare bug of displaying wrong storage. The internal memory is formatted I fear, and I have no stock firmware at the moment. I have the nandroid backup of my device which was created after rooting my phone. Help Please, Please give me a link to a stock firmware or tell me how to use that nandroid back up on my device, which is totally dead :(
[Android Q&A, Help & Troubleshooting] roberthall22:
i had this prob a while back...

i went here and downloaded the support tool...

connected my phone and reflashed the software....hope this helps!

http://www.alcatelonetouch.com/global-en/support/faq/one_touch_upgrade.html