yashsingh1/xdaforums huggingface dataset:
[Nexus 5 Q&A, Help & Troubleshooting] Neurotica:
I got my Nexus 5 yesterday after ditching my HTC One. I unfortunately cannot connect it to my PC. I have uninstalled every other driver that was installed, then put the SDK back on and updated it. Funny part is that my phone only charges over USB. Doesn't matter whether it is on PTP or MTP, nothing shows up. Not even unknown device. Phone is already on USB debugging.

Followed just about every single possible solution to get it to work out there. Nothing.

Why is connecting a Nexus to my PC so hard!!?
[Nexus 5 Q&A, Help & Troubleshooting] billy_overheat:
Nope, the problem is, when I plug in my nexus, windows should prompt to install driver first. However, in 4 laptops that I tried, all of them had no response at all which I suspect, it's a hardware issue. I guess I need to send it back to Japan for warranty since that my country does not have nexus 5, for time being.
[Nexus 5 Q&A, Help & Troubleshooting] Neurotica:
Buddy, trust me the issue is very simple. Use the original Nexus 5 cable. That's the only thing I was doing wrong. If you have the wrong cable, it doesn't matter how many computers you try. It will only charge your phone and won't even ask you to install drivers.

Use the original Nexus 5 cable and you'll be Golden.

Post your results back.
[Nexus 5 Q&A, Help & Troubleshooting] MaxRabbit:
Sorry buddy but unless you have a defective cable, using the OEM Nexus 5 cable or a 3rd party cable won't matter.
[Nexus 5 Q&A, Help & Troubleshooting] Neurotica:
I have had this issue where I would use my old DROID Maxx HD cable and it would only charge no matter what computer I tried. Windows, Apple and even Ubuntu. Once I used the actual cable that came with the phone, I was fine. Picked up the phone and since the SDK was already installed and up to date, it found all the drivers and my phone was visible.

Maybe I am missing something.
[Nexus 5 Q&A, Help & Troubleshooting] blackhemi4x4:
Any idea why my pc will recognize one N5, but not the other? I just got my replacement and the new one is not recognized.
[Nexus 5 Q&A, Help & Troubleshooting] Laishikuma:
Thanks! This really helped out a lot!
[Nexus 5 Q&A, Help & Troubleshooting] wantabe:
Great job on the tutorial. Haven't had any adb or driver problems in a long time but I definitely have to bookmark this!
[Nexus 5 Q&A, Help & Troubleshooting] MaxRabbit:
Thank you for your compliments :)
[Nexus 5 Q&A, Help & Troubleshooting] echardcore:
Please help. I am going to do something rash.

I have followed most of the recommendations here. I have used the tool and uninstalled all android drivers in my system. I had a lot.

I can see the phone in My Computer.

I can start transferring files.

The transfer always stops in the middle of moving files. (OEM USB connected to mb port)

Then My Computer becomes unresponsive.

Is there any short solution? I need the new phone so I have a distraction from my dysfunctional fam tomorrow!!!!!!

EDIT:

I dont know if I am having a driver issue or even something different. I used USBDeview http://www.nirsoft.net/utils/usb_devices_view.html and went crazy removing anything that said USB composite device and anything with the word android in it. I also wiped the data/cache for Media Storage app and rebooted the phone and PC. I even went so far as to try and stop Windows 7 64 from automatically installing the drivers. This is now what I see when I plug the phone in.

This is my Device Manager. I can't seem to get rid of that ASUS Android Devices at the top even after messing with USBDeview.

this is killing the balls out of me and I cant use the phone until all my crap is on there. can anyone lend a hand? Been trying to follow the OP over and over to no avail.

Remember, my device does actually show up in My Computer (most of the time) and I can start transferring files. The transfer stops after a few minutes. I read that MTP has issues and looked into ADB CLI but I am so used to this and it should work if I am not mistaken. I am okay with it being slow.

After further testing, it seems to transfer most files correctly. It just hangs on my giant pics folder. I think this might be the wrong thread and this is a known issue.

Going to try ADB I guess. Time to learn.

... Well.... Picture folder would hang every time even with Quick ADB Pusher Explorer and the ABD Insecure app on my stock ROM/KERNEL.

RESOLVED

Foundt this: http://productforums.google.com/forum/#!topic/nexus/u0IHSMH37jA

- in the folder where I was copying the pictures, I had create an empty file '.nomedia'

- plugged the phone to the computer, everything was transferred without a problem.

- unplugged.

- deleted the '.nomedia' file from the folder.

- cleared the cache & data for the media and gallery apps and restarted.

- hip hop and all was in and present in the gallely.

so friggin simple after about 5 hours. Feeling confident even though its still in progress. hopefully this will help someone.
[Nexus 5 Q&A, Help & Troubleshooting] BeerChameleon:
I have tried every driver option and could never get my phone to recognize. I used the toolkit to install the drivers and connected instantly. I then used the non cheat method of unlocking and installing twrp! :)
[Nexus 5 Q&A, Help & Troubleshooting] kmk4u:
Cannot load "root\Nexus5\boot-insecure-img' : No such file or directory

I used Skipsoft andrio toolkit to root my Nexus5 but I am getting below error message everytime I try to do it.

Booting into Andriod using an Insecure Boot Image

Cannot load "root\Nexus5\boot-insecure-img': No Such file or directory

Please help me with getting root accessing to Nexus5.
[Nexus 5 Q&A, Help & Troubleshooting] abaaaabbbb63:
[MENTION=3084941]MaxRabbit[/MENTION]

Fast and easy ADB and Fastboot driver+commands installation. Might want to add this to the OP.

http://xdaforums.com/showthread.php?t=2588979
[Nexus 5 Q&A, Help & Troubleshooting] dbsoundz:
USB 3

Hello,

can you connect your Nexus 5 to an USB 3 Port? I cannot.

I receive this Message: "This device can perform faster. This USB-Verbundgerät can transfer information faster if you connect it to a Super-Speed USB 3.0 port."

Then nothing happens. I have to connect it to an USB 2 port. Then I receive same message but I internal memory has been mounted.
[Nexus 5 Q&A, Help & Troubleshooting] MaxRabbit:
I can use it through my USB 3.0 just fine. Sometimes you have to configure the drivers for each USB port. Check your device manager.
[Nexus 5 Q&A, Help & Troubleshooting] mikaoP:
Thanks for the info.
[Nexus 5 Q&A, Help & Troubleshooting] mominasee18:
further steps

Hi. I just got Nexus 5. I followed the above steps except the command prompt. I dunno how to get it in windows Xp. i mean, i know. cmd in Run . but i m not getting the directory that i require. nywys, when i connct nexus to pc, i see in Device manager , Android device -> android composite adb interface.. but nothing under that . also, i got the reuest in my phone to allow the RSA fingerprint of my computer. i pressed Ok on my phone. but what has to be done after this? cuz i still dont know where to find nexus 5 on my pc. Did i miss something? Wht shud i do now? i m getting helpless nd restless.
[Nexus 5 Q&A, Help & Troubleshooting] nandOFF:
People my PC don't recognize my Nexus 5 at all via USB. I have Windows 8 Pro. I'm using the stock USB cable.

I've tried everything the tutorial said. But so far, no luck.

The weird thing is that days ago, my PC recognize the phone with no problem. I don't no what is the problem

I need some help here :confused::confused::confused:

My Nexus has the stock rom, no bootloader unlock, no rooted.
[Nexus 5 Q&A, Help & Troubleshooting] Xave1:
This is happening to me. How did you fix it please?

---------- Post added at 10:45 PM ---------- Previous post was at 10:02 PM ----------

Gosh. So simple and it worked for me too!
[Nexus 5 Q&A, Help & Troubleshooting] Wergin:
O thanks I have also same problem..

Now solved...:good:
[Nexus 5 Q&A, Help & Troubleshooting] MaxRabbit:
Added solution to OP.
[Nexus 5 Q&A, Help & Troubleshooting] TToTT:
Another solution:

Ever notice that every post that concerns drivers and devices not showing on the computer all have something in common? "It worked at one point, but now it doesn't"... Well, chances are, whether people have knowingly done it or it happened in the background, drivers updated. And the new drivers make the device not read on the computer correctly, or in PTP mode only, or whatever... The way to fix this is simply uninstalling the update(s) back to the original device drivers... The ones that worked, not all the "updates" and "other options" that are out there. Effectively, go to your device manager on your computer, on your device select debugging from developers options, select MTP mode from your storage options, and plug in your device to your computer. Notice on your computer's device manager where the device shows up, and select it. Uninstall the device drivers (and the checkbox for uninstalling device software), unplug the device after that's completed, plug it back in, new drivers will install, refresh your computer's C:/ folder (or wherever your connected devices would show up, like storage disks/etc.), see if your device shows there (remember to make the page refresh), and if it shows up there, you should be good. If not, just keep repeating the uninstalls until you've done it enough time that it removes all the UN-compatible drivers from your system. Eventually, after you've done this enough times, you'll install drivers that were the original (and WORKING) drivers, which will also show up when you're installing them, showing that it's including a MTP driver along with the driver software. It might take a couple of times of doing this to remove all the other uncompilable drivers that your computer might have on it, so be patient... Eventually, you'll get the drivers you need by UNinstalling, not by adding different drivers.
[Nexus 5 Q&A, Help & Troubleshooting] madroamer:
i passed this command setprop sys.usb.config diag,adb

but no new port opening. how to get nexus 5 as new port

even installed diag image
[Nexus 5 Q&A, Help & Troubleshooting] Mr hOaX:
Hi mate,

Did you try installing NakedDrivers by going to advanced startup options from recovery in PC settings? :-S

You need to disable driver signature so as to Install the nexus 5 drivers :)
[Nexus 5 Q&A, Help & Troubleshooting] raghundp:
Unable to install drivers for Nexus 5 MTP in Windows8

Hi there, I am using Windows 8 64 bit OS. I could install ADB after turning off signature verification. I could see 'Android device ->Android composite ADB interface' section now. But there is still yellow exclamation mark for MTP under 'Other devices'. So, my device is not showing up in explorer. I tried with MTP on/off, PTP on/off, usb debugging enable/disable everything. But nothing worked. I am attaching my device manager screenshot. Can any one please help me !
[Nexus 5 Q&A, Help & Troubleshooting] Mr hOaX:
Hi mate,

Download naked drivers for your device and just update that device where it's showing yellow colour warning sign
[Nexus 5 Q&A, Help & Troubleshooting] raghundp:
Hi mate, thanks for your quick reply. I tried with naked drivers but no luck. Please find the attachments below.

I am getting error as "Windows found software for your device but encountered an error while attempting to install it. The system cannot find the path specified". But the path is correct.
[Nexus 5 Q&A, Help & Troubleshooting] Mr hOaX:
Hi mate,

Turn off the driver signature option and try installing these drivers else

Uninstall all the drivers of the Nexus 5

Reboot the system!!

Start all the steps again :)

It was showing me the same error, but naked drivers worked for me
[Nexus 5 Q&A, Help & Troubleshooting] raghundp:
This doesn't seems to be a signature problem. Please see attachment 4 and 5. It passed thorough signature because I have already turned off signature verification, restarted and repeated the steps many times :(
[Nexus 5 Q&A, Help & Troubleshooting] Mr hOaX:
Hi mate,

Are you installing both drivers as x86 or x64?

Install both the drivers by disabling signature verification :)
[Nexus 5 Q&A, Help & Troubleshooting] gee2012:
I have the Google usb drivers from the sdk installed and they work fine both in adb and fastboot.

- Connect the phone to the pc (turn on usb debugging)

- Go to device manager and click uninstall this device + the driver (phone)

- Reconnect the phone to the pc again and choose the Google usb (android-sdk\extras\goofle usb) driver package as the driver

- Reboot the pc and it should work,
[Nexus 5 Q&A, Help & Troubleshooting] raghundp:
Yes, the installation folder has both x86 and x64 files. It did not work.
[Nexus 5 Q&A, Help & Troubleshooting] raghundp:
MTP driver

Hi there, I tried the same as you suggested. But it is same, still showing yellow exclamation mark infront of MTP. I could install Android Composite ADB interface but not drivers for MTP. Please see the attachment below.

MTP properties->Events

Device USB\VID_18D1&PID_4EE2&MI_00\7&2140a199&1&0000 was configured.

Driver Name: null

Class GUID: {00000000-0000-0000-0000-000000000000}

Driver Date:

Driver Version:

Driver Provider:

Driver Section:

Driver Rank: 0x0

Matching Device ID:

Outranked Drivers:

Device Updated: false
[Nexus 5 Q&A, Help & Troubleshooting] gee2012:
Usb debugging enabled? Try rightclicking on the device and update the drivers manualy and choose the google usb drivers one more time. My drivers work perfectly bro. Are you using the original usb cable?
[Nexus 5 Q&A, Help & Troubleshooting] raghundp:
Usb debugging enabled. Then tried installing drivers manually. But still problem with MTP. I am facing this problem in Windows8. Is your drivers working in Windows8. By the way, when I connected Nexus5 to a windows7 PC, drivers got installed automatically with no manual intervention. I could see my device in windows 7 explorer in few seconds but not windows 8.
[Nexus 5 Q&A, Help & Troubleshooting] gee2012:
Yup, i have windows 8.1 and both MTP and PTP mode working for me besides adb and fastboot. Windows driver authentication disable http://www.howtogeek.com/167723/how...8.1-so-that-you-can-install-unsigned-drivers/.
[Nexus 5 Q&A, Help & Troubleshooting] Mr hOaX:
Visit this thread http://xdaforums.com/showthread.php?t=2513339 and download appropriate drivers ;)

---------- Post added at 02:55 AM ---------- Previous post was at 02:53 AM ----------

Use this drivers Universal Naked Driver 0.73 instead of Universal Naked Driver 0.72 ;)
[Nexus 5 Q&A, Help & Troubleshooting] raghundp:
Same problem with Universal Naked Driver 0.73 drivers as stated above :(
[Nexus 5 Q&A, Help & Troubleshooting] Mr hOaX:
Hi mate,

Try in some other versions of Windows!

May be in Windows XP :)
[Nexus 5 Q&A, Help & Troubleshooting] raghundp:
Yeah, I have tried in Windows7. It detected my Nexus5 in seconds, even thought there is yellow exclamation mark in device manager, I could see my phone in explorer. Not sure whats wrong with Windows8. I am upgrading it to Windows 8.1 today and see if that works !
[Nexus 5 Q&A, Help & Troubleshooting] Mr hOaX:
I have tried it in Windows 8.x

It works fine

Perform same steps brother ;)
[Nexus 5 Q&A, Help & Troubleshooting] jd1639:
Are you allowing unsigned drivers?
[Nexus 5 Q&A, Help & Troubleshooting] raghundp:
Yes !
[Nexus 5 Q&A, Help & Troubleshooting] Mr hOaX:
You need to allow them if you are using Windows 8.x

Don't worry they are not harmful :)
[Nexus 5 Q&A, Help & Troubleshooting] Ricfil:
Do you have any idea if this info suits windows 8.1 in any way ? I´m having all sorts of dificulties trying to get my Nexus 5 device to install its drivers properly on Windows 8.1. Unistalling all other device drivers, does not work, using usbdeview does not work, rebooting does not work. It tries to install software when the Nexus 5 is conected but then nothing happens. In decvice manager only an exclamation mark apears both using usb debuging and/or MTP/PTP... I´ve tried naked drivers, lg drivers and google drivers to no avail. Also unassigned driver instalation option is enabled.

Never had this hapening to a phone before. I´ve had the phone for 5 days now and I´m still unable to sync it to the PC. This MTP option seems more trouble than benefit in my mind :rolleyes:

Screenshot attatched.

Any idea/help?

Thank you.
[Nexus 5 Q&A, Help & Troubleshooting] dbareis:
On the failing device:

Right click->Properties

Change to the Details tab

Look at the "Hardware IDs" property

Take note of the details

I don't know what to use for "&MI_00" but have seen those in the system registry so can probably check there (search by pid vid etc). The registry will also tell you which .inf file is being used, check it has the same lines if you still have issues.

The above is for WIN7 and I assume it would also apply to WIN8+

This is what I used for my Nexus 4/5/7:
[Nexus 5 Q&A, Help & Troubleshooting] Ricfil:
Thanks for the help man. Really apreciatte it. Got lost on this part quoted though...

Is there any place where the process is somewaht more detailed? I will see what I can do with the info you gave me, but I did not quite get it all :o

Thanks!
[Nexus 5 Q&A, Help & Troubleshooting] dbareis:
OK as I've got a similar but much more difficult problem (at recovery ADB not working but no disabled devices) your timing is very good :)

I've just found something which makes the bit you don't understand (M_00 etc) much easier to find out, try: http://www.nirsoft.net/utils/usb_devices_view.html

Just be careful to read the tooltip before pressing any buttons... Probably wise to have nothing selected when playing around (unlike what I did)...

Good luck,

Dennis
[Nexus 5 Q&A, Help & Troubleshooting] Ricfil:
Thanks for the help man. I´m familiar with usbdeview. I´ve already used it on my case, unistalling any and all "old" phone drivers and adb one´s, and everything seems clean. No hidden drivers in conflict, etc. Still the same errors appear. I do believe the problem might be on that .inf file configuration indeed, but I just don´t get where to had the Hwd ID lines to it...

Never imagined the Nexus 5 would be such a pain in the arse/headhache to connect to a Pc...newer devices should (suposedly) be pretty straight forward to configure on new systems...well...let me think again! because now I´v got an amazing device which I can´t for the life of me sync to my home pc...for 5 days straight now, when even my 10 year old Nokia could do that imediately (just letting all the frustation out, sorry :mad: )

I will continue to check the issue out. Hope anyone else can contribute and try to help :rolleyes:

Thank you for the help.
[Nexus 5 Q&A, Help & Troubleshooting] dbareis:
Sounds like you have got further and a similar situation to mine. From what I could see Windows doesn't updated inf files in the windows directory if the original has changed so I'd look for the PID in the inf directory and see what you find. If suss, delete the inf/pnf and reboot.

Where did you get the drive from (and is it current), if you didn't get it from the Google "SDK Drivers" then do so, nothing else worked for me (for MTP & ADB while not in recovery, (the drivers are in the " <sdk>\extras\google\usb_driver" directory).
[Nexus 5 Q&A, Help & Troubleshooting] Ricfil:
I should really dwelve way depper into android developing. I do find the sdk they provide a bit messy. I´m updating the sdk as we speak. But, I couldn´t find the drivers mencioned looking for them manually in sdk- extras (maybe it needs the update?). I´ll see about that.

Relating the first part of your message, If I understand correctly I should look on the %windir% .inf file for the PID entry (which should be there?) the device manager with the conflicting driver indicates after trying the instalation. if that´s so, I can confirm that no line gets changed after I try to install the drivers for the Nexus 5...

I´ll try rebooting in a second.

Thanks for the help Dennis

P.S: After the sdk update I got an access denied error (don´t know if it has got something to do with the initial problem - attatched).

P.S2: When I try to manually look for the google driver in the sdk-extras folder an info is given back saying that Windows could not locate driver software for the device (I double check the google driver location). And the .inf file does not get updated as mencioned.
[Nexus 5 Q&A, Help & Troubleshooting] raghundp:
I made it finally after upgrading windows from 8 to 8.1. Windows 8.1 installed the required drivers automatically for Nexus 5. Thanks everyone for your responses ! :good::)
[Nexus 5 Q&A, Help & Troubleshooting] Mr hOaX:
Cool ;)
[Nexus 5 Q&A, Help & Troubleshooting] dbareis:
Start the Android SDK Manager and check that you have the "Google Usb Driver" under Extras selected, if not tick it and installed.

As for the other issue rc=5 is generally access denied, I'd try reinstalling that just in case.

What I mean is that if you look in the dhk driver directory you will see an ".inf" file, during driver installation it will be copied to the windows inf directory and will be called "oemxx.inf" (youdon't know what 'xx' is). However if you update the inf in the google driver directory and update the driver I don't think the new .inf is copied. Therefore if there is a different I deleted the related "oemxx.*" files uninstall the device in device manager and reboot.
[Nexus 5 Q&A, Help & Troubleshooting] Ricfil:
Did not get the last part relating the dhk driver directory... Do not know where it is located, so can´t even try to follow the procedures you mencion.

As for the google driver on the extras part on sdk manager, it is installed (check mark on the package. With only the option to unistall the package.

P.S. Just tried instaling the Nexus 5 on my girlfriend´s netbook with Windows 7 Starter and the driver installed automatically... :eek: allowing me to browse the "sdcard" partition with no problems at all... frustating stuff! And it seems it does not happen often on other computers/systems which leaves me with not much to test/config :rolleyes:

Thanks for the help. Really apreciate it.
[Nexus 5 Q&A, Help & Troubleshooting] Mr hOaX:
Try it on someone else's PC and check out :)
[Nexus 5 Q&A, Help & Troubleshooting] Shanda1:
:good: it works with me ! it works with me lol :))
[Nexus 5 Q&A, Help & Troubleshooting] rohit52624262:
MTP data transfer over USB not working.

Guys, plz help me as i've tried each n every method to connect my Nexus-5 in MTP mode to transfer media.This includes Google drivers, ADB installation, Naked drivers,auto/manual install of windows drivers but no success.Only connects in camera mode.MTP mode data transfer via usb cable not working.Computer is 32-bit XP.I want to transfer files over usb cable comnection.:rolleyes:
[Nexus 5 Q&A, Help & Troubleshooting] jd1639:
Are you using the usb cable that came with your device?

Sent from my Nexus 5
[Nexus 5 Q&A, Help & Troubleshooting] Ricfil:
I´m in a similar situation. But in my case I can´t even connect the Nexus 5 using PTP mode. I´ve tried all sort of configurations, same as you have mencioned but to no avail. Even system restore and system repairs did not do the trick. In my case, I am using Windows 8.1 and I decided to go back to Windows 7! I was also having some chipset driver issues (as my hardware was not specifically designed to work on 8 and 8.1 and was using the built in Windows 8.1 drivers - don´t know if that is a factor to my issue or not, but I could see some noticable slow downs when acessing other pysical HDDs not marked as system drive (C: ), so I decided to go back to a more stable version (to my hardware at least).

Can´t say I did not give it a try, though. Still to many bugs in my mind, using Windows 8.1 (the mencioned driver issues, explorer errors and bugs, recycle bin not presenting icons when changing view settings, not to point out the configurations I had to do to get rid of that horrible "metro" interface). And the system was a fresh install from a month ago (no virus at all).

Hope you sort your issue out. It´s a pain in the arse when problems like these arise. :rolleyes: