yashsingh1/xdaforums huggingface dataset:
[Galaxy S 4 Q&A, Help & Troubleshooting] PurppleMonkey:
Hi,

i have the Xperia z but i would like to change my phone.

but no idea, i want a phone with a huuuuuuuuuuuuuge battery life , and a huuuuuuuuuuuuuuuge developer community (in order to flash a lot of custom rom).

So samsung or no ?

but S4, Note 2 or Note 3 ?

Thanks for your help ^^
[Galaxy S 4 Q&A, Help & Troubleshooting] PurppleMonkey:
Up please :))
[Galaxy S 4 Q&A, Help & Troubleshooting] PurppleMonkey:
Thanks.

In order to flash, knox is a problem or no ?

Yes im a biiiiiiiig noob with Samsung device ><
[Galaxy S 4 Q&A, Help & Troubleshooting] fran41:
At the moment yes, as it is new... but custom roms are going to be released without upgrading bootloader so if you have stock rom without knox you can upgrade to newer roms without knox
[Galaxy S 4 Q&A, Help & Troubleshooting] PurppleMonkey:
Okey...

So for the moment i want to buy the note 3..

But.. Is there stock rom without knox ? >< im a little bit lost now ><

I know that a stock rom has a knox like this (0x0) but if i flash a recovery, custom rom, or if i root without a specific method my knox will be (0x1) so no warranty..

But you Said that exist stock rom without knox for the note 3..

Can you explain to me please ?

Sorry noooobiiiee is here.. But to defend myself before i had sony's phone.. And never samsung's phone :p
[Galaxy Note 3 Q&A, Help & Troubleshooting] salespalace:
Hi, I have purchase a galaxy note 3 for family in france, however, they've told me that there's no french language for some odd reason. is there no way I can add the french language to the phone without rooting or installing a custom rom?

thanks in advance.
[Galaxy Note 3 Q&A, Help & Troubleshooting] zadigre:
unless you bought some weird Chinese version, french should be there...

there is no way to add a language for the interface... the only thing you can do is flash an other rom that has the correct language.
[Galaxy Note 3 Q&A, Help & Troubleshooting] ShadowLea:
Did you buy the phone in Iraq? On the EU model, there's French.
[Galaxy Note 3 Q&A, Help & Troubleshooting] zadigre:
If should also be available on all North - American and European versions.

Sent from my SM-N900 with Tapatalk
[Galaxy Note 3 Q&A, Help & Troubleshooting] ShadowLea:
Evidently, since European and EU are the same thing... EU = European Union. :p
[Galaxy Note 3 Q&A, Help & Troubleshooting] zadigre:
Evidently, I added North-American... and I know that EU = European Union... I don't live under a rock! ;)

Anyway... I should say Americas version (for South, Central and North America).

I have a Note 3 from Trinidad and Tobago... and French is there.
[Xperia Z Q&A, Help & Troubleshooting] MRL3GS:
Was wondering if anyone knew if it was possible to port/mod the 4.4 keyboard so that you could use coloured emojis or native on 4.2 ??
[Nexus 5 Q&A, Help & Troubleshooting] opencube:
Hi,, UK N5 owner here.

Anyone having problems with their N5 when dialling a engaged landline?

I called a landline yesterday and it was engaged. Pressed the red hangup button, it went grey but i could still hear the engaged tones.

Only way out of it was to force close the app.

Tried to dial the number again, and same thing happened... so thought it could of been where i force closed the app previously causing an issue. So restarted phone and tried same number again, it was engaged and i had the same issue trying to cancel the call.

Anyone else had this issue or could test it out for me?

Cheers
[Nexus 5 Q&A, Help & Troubleshooting] stepping:
Same problem exists in Germany, but only with the carrier "Eplus".

http://www.android-hilfe.de/nexus-5-forum/494897-nexus-5-telefon-bug-auflegen-bei-besetzt.html
[Nexus 5 Q&A, Help & Troubleshooting] Apothis:
Calling an engaged landline in the uk for me just plays the busy signal, shows busy on the screen. Automatically greys out the hangup button, and after a couple of seconds, ends the call. Dont even have the option to press the hangup button as its automatically greyed out
[Nexus 5 Q&A, Help & Troubleshooting] opencube:
Im on Three network in the UK
[Nexus 5 Q&A, Help & Troubleshooting] opencube:
Had another UK Nexus 5 owner on UK's Three network try it out too.... same issue.

Anyone else?
[Nexus 5 Q&A, Help & Troubleshooting] a33a:
Yeah, same problem here on Three UK.
[Nexus 5 Q&A, Help & Troubleshooting] Hayth:
Yeah I got this earlier on Three too but calling a mobile..
[Nexus 5 Q&A, Help & Troubleshooting] a33a:
So to summarise...

A KitKat and Three problem :D
[Nexus 5 Q&A, Help & Troubleshooting] stepping:
The problem is solved with the 4.4.1 update! :good:
[Verizon HTC One (M7)] djerk:
Hi all, sorry if this has been covered. My wife recently upgraded to the Verizon HTC One, my contract isn't up till Feb '2014 on my razr but I was so impressed with the one and because I'm basically a 49 year old child I couldn't stand not having it, not having the cash to buy it out right I thought about using the edge program but I'm not eligible till my contract is up so I called Verizon to beg for an early upgrade,no go but the rep said I could add a line and when I activate my new phone switch it with an old flip phone I had before I had a smart phone, so on paper it looks like I added a smartphone for 40 bucks a month but I swapped that one for my razr, added the flip phone and it only costs me 10 bucks a month, to clarify the phone number on my razr is now on my one and the new number is on the old flip phone! I still thought my plan would go to the share plan where my wife and I would share 4 gigs but I just looked at my bill she's on a 2 Gig plan and I'm still on unlimited, I'm not sure if Verizon just messed up or if it didn't change because I added a line instead of upgrading from the razr. If nothing else this is a way to get the one before your contract is up without paying full price upfront with the added bonus of possibly keeping unlimited data!
[Verizon HTC One (M7)] bik2101:
yup. its a workaround. since you never altered the status of your unlimited account/line - nothing happens. its essentially the same thing as buying a phone outright and activating it on your unlimited line.
[Verizon HTC One (M7)] sadboyzz:
There's the side effect of extending the contract on your unlimited line by 2 years, which can be a blessing or a curse depending on how you look at it.
[Verizon HTC One (M7)] djerk:
I'm amazed that it was the Verizon rep that suggested the work around! I really like the one and am glad I got it, all I've done to it is used rumrunners s -off and installed adaway and of course titanium backup to freeze bloat ,battery is good for such a powerful device
[Verizon HTC One (M7)] bik2101:
Yeah its bc (from what I've read) vzw reps get commission for phones sold, whether it's through upgrades, new lines, whatever. So it's in their interest.
[Verizon HTC One (M7)] SomethingWild88:
I never worked for Verizon, but with AT&T, that's what we would call a cross upgrade, technically. You should still be eligible for an upgrade on that old line too since you just added a line in order to get the One.

From what I'm told, Verizon reps' commission comes solely from selling devices, not so much from selling plans. However with AT&T, you get paid for anything you do, whether you're upgrading their device or upgrading their plan. A lot of AT&T reps will stress going to their Mobile Share plan because they get paid a ton for those plans. You'll also never run into an AT&T rep who will willingly sell you an iDevice either since in some cases you can potentially LOSE money.

This is all from an authorized retailer experience, of course. I'm not sure if corporate is the same way.
[Verizon HTC One (M7)] thatsonlyme:
I just upgraded yesterday using similar method. Costco had HTC One with bonus travel bundle for $79 so I went to the kiosk and told the rep what I wanted to do, he was more than willing to help, although he said he couldn't do the switch between lines, he gave me 2 extra sim cards (one small and one big one) so I could do the switch myself. I needed two sim cards because I was switching from the Rezound to One and sim cards are different sizes so after initial activation of the One on tiered line I had to deactivate big sim card from my unlimited line (rezound), activate new small sim card and put it in the One, then do the opposite with my tiered line, deactivate small sim card (One) and activate big one to be used in the Rezound. So if you're planning to do the transfer, make sure you ask for additional sim cards. I did transfer online without any problems. I also asked the rep if he could transfer upgrades from my other lines and do the same and he said yes. I have 3 lines two unlimited one tiered all eligible for upgrade so I'm probably going in on Friday to upgrade another line :)
[Verizon HTC One (M7)] Ahowe125:
Geez, what SIM card did the Rezound use? Because the HTC One is the MicroSIM which was the standard for a bunch of years. I know some of the newest phones are now using the smaller NanoSIM. Luckily for me my Razr already used the MicroSIM so after I did the upgrade I just deactivated that new SIM, activated her old phone again (iPhone with no SIM) and put my SIM into the new HTC One. I did not use the upgrade transfer feature this time, because my sisters line was due for an upgrade anyway and was already on tiered data anyway. But if she wants a new phone I'll have to transfer my upgrade to her line to save my unlimited.
[Verizon HTC One (M7)] thatsonlyme:
yeah I didn't use upgrade transfer either but I saw that option online and also costco rep told me he could do it too.

I had the original LTE sim card that came with my thunderbolt I used it with my rezound. it was just a little bigger than htc one sim.
[Verizon HTC One (M7)] jerseymk2:
This is exactly what I did, add a line to get my one, then switch the One to my main number and threw an old lg8100 flip phone on the new line so it only costs me $10 a month to keep my unlimited data. Being someone who streams a lot of movies on xbmc, so this was important
[Verizon HTC One (M7)] MJL99:
i spoke to a best but rep yesterday about doing this very same option and he said any time a device was added that wasnt the same as what you had before, as in replacing your current device, the system would automatically upgrade your account and you lose unlimited. i dont see how that is true tho because if i buy a phone off contract and just replace my current sim in it my plan wouldnt change. i thought about going this route so i could get the blue htc one, which for some reason blows the other colors away imo, but its really not worth it if im stuck paying 240 for an additional line for 2 years and the upgrade price is 199 currrently. i could buy one on ebay for less than that total and not have to deal with 2 lines it seems.
[Verizon HTC One (M7)] thatsonlyme:
that best buy rep was wrong lol

you just have to make sure they don't touch your unlimited line and upgrade your tiered line. if best buy can't do it, go somewhere else. I tried walmart first and at the end of the process it showed a message that I would lose unlimited data so I just told him to cancel the order and I went to costco where it worked.

I paid $80 for my phone at costco, I'm not sure if blue color is worth additional $120. also my wife uses her tiered line so I'm not paying extra for unused line that's why it made sense to go this rout for me but everyone's situation is different
[Verizon HTC One (M7)] jerseymk2:
Agreed that sales rep was wrong. Any verizon store can do this. Even if you call verizon and ask, they will say that this can be done or your other option is just buy the device outright and you can even switch it over and activate it yourself and nothing will change.
[Galaxy S 4 General] bungadudu:
By now all of us pretty much now what samsung KNOX is and what it does.

(if not, read here - SAMSUNG KNOX Q&A )

What we don't know for sure is - Does KNOX 0:1 permanently voids the phone's warranty?

While there are people trying to reset that KNOX flag (based on various reports that Samsung can reset it), there are quite a few reports of peoples who got in touch with their local Samsung representatives who told them that the KNOX flag does not void the warranty.

There are also reports of people who got their phones repaired under warranty even though the KNOX flag was tripped.

The purpose of this thread is to centralize all this reports so we can have a better understanding of how KNOX affects the phone's warranty and to help those who need a repair get it.

So please post in this thread or pm me and tell who've you spoken to/what service center repaired your phone with KNOX tripped & also please provide some evidence (screenshotos, photos, etc)

*Please keep this thread clean and on the subject!

** to be updated.
[Galaxy S 4 General] bungadudu:
Rsvd
[Galaxy S 4 General] bungadudu:
Reserved
[Galaxy S 4 General] chickentuna:
Please include your country when posting. In my country (Philippines) the samsung service center gives out receipts when repairing your phone for record keeping. If possible post a pic of the repair receipt/slip as proof that you're not trolling.

OP please change the topic as we don't have solid proof just yet that if you trip the flag we'd still be able to get warranty. At least till we get more feedbacks
[Galaxy S 4 General] rsndetre:
Edited.
[Galaxy S 4 General] asbanoglou:
Today i reached out Samsung Greece and they gladly informed me that we dont lose our warranty if we have knox flag 0x1.I will add a picture too from my chat with them but its in greek :( maybe some greek guys from xda can confirm this too for you guys.
[Galaxy S 4 General] dimkit:
Here is my reply from Samsung Greek too.

Which verify the same thing.

Κωδικός Πελάτη:

Email response ID:

Παρακαλούμε να μας αναφέρετε τον προσωπικό σας Κωδικό Πελάτη όταν επικοινωνείτε με τη Samsung

Αγαπητέ Dimitris kitsos

Σας ευχαριστούμε που επικοινωνήσατε με τη Samsung Electronics Hellas, σχετικάμε το αίτημά σας, σας παραθέτουμε τα παρακάτω,

θα θέλαμε να σας ενημερώσουμε πως το KNOX είναι λειτουργικό μέσα σε λειτουργικό και απλά δείχνει πως το έχει χειριστεί και άλλος χρήστης. Δεν επιρρεάζει τους όρους εγγύησης της συσκευής που παραμένουν με την απόδειξη αγοράς του.

Αν χρειάζεστε περισσότερη βοήθεια παρακαλούμε επικοινωνήστε πάλι μετη Samsung και θα είναι ευχαρίστηση μας να σας εξυπηρετήσουμε.

Με εκτίμηση,

SEGR ERMS Q

Τμήμα Εξυπηρέτησης πελατών Samsung Electronics Hellas.

www.samsung.com/gr

Ήταν χρήσιμες οι παραπάνω πληροφορίες; Παρακαλούμε βαθμολογήστε την ικανοποίηση σας με την εξυπηρέτηση πελατών συμπληρώνοντας την παρακάτω σύντομη έρευνα.

Θέλετε να επικοινωνήσετε με το Κέντρο Εξυπηρέτησης Πελατών της Samsung;

... Μέσω email χρησιμοποιώντας τον παρακάτω σύνδεσμο, στόχος μας είναι το email σας να απαντηθεί εντός μιας εργάσιμης ημέρας

http://www.samsung.com/gr/info/contactus.html?pid=gr_home_subbanner4_contact_us_290710

...Τηλεφωνικώς από Δευτέρα έως Παρασκευή, από τις 09:00 έως τις18:00, στα παρακάτω τηλέφωνα:

-80111-SAMSUNG (80111 7267864), (Από σταθερό, αστική χρέωση)

-210 6897691 (Από κινητό)

Για την Κύπρο: 8009 4000, από όλα τα δίκτυα τηλεφωνίας.

...μέσω Live Chat χρησιμοποιώντας τον παρακάτω σύνδεσμο

http://www.samsung.com/gr/info/contactus.html?pid=gr_home_subbanner4_contact_us_290710

Για να διατηρηθεί και να βελτιωθεί η ποιότητα των υπηρεσιών μας, θα παρακολουθούμε και/ή θα καταγράφουμε τις τηλεφωνικές κλήσεις.

Σημείωση: Αυτό το e-mail στάλθηκεαπό μια αυτοματοποιημένη διέυθυνση e-mail, η οποία δεν δέχεται εισερχόμενα. Αν θέλετε να απαντήσετε σε αυτό το μύνημα, παρακαλούμε χρησιμοποιήστε τον παρακάτω σύνδεσμο.

http://www.samsung.com/gr/info/contactus.html?pid=gr_home_subbanner4_contact_us_290710

* Πόσο ικανοποιημένος είστε απο την απάντηση την οποία λάβατε μέσω ηλεκτρονικού ταχυδρομείου;

Έναρξη έρευνας εδώ >>>*

**** Παρακαλούμε μην απαντάτε σε αυτή τη διέυθυνση ηλεκτρονικής αλληλογραφίας αφού χρησιμοποιείται μόνο για εξερχόμενα μηνύματα.

**** Σε περίπτωση στην οποία δεν μείνατε ικανοποιημένος/η από την απάντηση μας, * Παρακαλούμε πιέστε εδώ

**** Σε περίπτωση στην οποία έχετε ερωτήσεις για άλλο προϊόν,* Παρακαλούμε πιέστε εδώ

Σκέφτομαι να αγοράσω το galaxy s4 μεταχειρισμένο από ένα φίλο. Το τηλέφωνο είναι αγορασμένο από Ελλάδα με απόδειξη αγοράς κανονικά από κατάστημα. Ο φίλος μου είπε ότι το κινητό φοράει κανονικά επίσημη εργοστασιακη Rom της Samsung χωρίς καμία τροποποίηση ή root. Απλώς επειδή στο παρελθόν είχε βάλει κάποιες ανεπίσημες τροποποιημένες Rom έχει αλλάξει ο knox counter σε 0x1.

Θα έχω κάποιο πρόβλημα με την εγγύηση τώρα? Επαναλαμβάνω το κινητό τώρα είναι με επίσημη Rom χωρίς κάποια τροποποίηση ή root και εγώ δεν σκοπεύω να πειράξω τίποτα.
[Galaxy S 4 General] MemoryController:
I can confirm this. Looks like it's flashing MJ5 bootloader time :)
[Galaxy S 4 General] testadeferro:
I´ve get mine repaired at samsung Portugal with knox 0X1 and gave me warranty.

Screen broken.
[Galaxy S 4 General] noteics:
Broken screen or phone is not covered by warranty
[Galaxy S 4 General] _alex74_:
Depends man, here in Italy there's a special promotion if u buy a S4, they give you a 64gig SD card and one year extended warranty that covers everything caused accidentaly, screen broken or others....

These days will contact Samsung here, both repair center and Samsung directly and let u know ;);););)
[Galaxy S 4 General] testadeferro:
Mine was broken from inside, the membrane.
[Galaxy S 4 General] noteics:
very good promotion but I mean standard warranty here in Netherlands strand and poor warranty service.

Verstuurd van mijn GT-N7000 met Tapatalk
[Galaxy S 4 General] Baryduke:
I solved the problem with a Samsung authorized service Czech Republic by e-mail.

I asked guarantee.

I sent a photo of Download mode.

Where have all the oficial status and 0x0 up to knox warrants that have 0x1.

And it was from the division:

" Photo by I see no reason to recognize any complaint. " :)

Knox 0x1 = HW warranty

Sorry for the bad (Google) translation.

cz:

Řešil jsem nějaký problém s autorizovaným servisem Samsung e-mailem .

Nakonec přišla řeč na případnou záruku.

Poslal jsem fotografii z Download modu.

Kde je všechno se statusem oficial a 0x0 až na knox waranty které mám 0x1.

A bylo mi z děleno že nevidí žádný problém pro případné uznání reklamace.
[Galaxy S 4 General] _alex74_:
Well here will be replaced.... ofc we have to understand if really Knox 0x1 will void the warranty...

yep it is fantastic, in italy with that promotion S4 is selled like bread....

the amount of offfer with what gives is 150 euros....

Valid even if you get the phone via operator... not branded neither locked:victory::victory:
[Galaxy S 4 General] lukixx:
US Chat:

Chat InformationPlease wait for a Samsung Agent to respond.

Chat InformationYou are now chatting with 'Vivan'. There will be a brief survey at the end of our chat to share feedback on my performance today.

Chat InformationYour Issue ID for this chat is LTK1117901154059X

Vivan: Hi, thank you for contacting Samsung Technical Support. How may I help you today?

Visitor: Hello. First of all I didnt find Orange in carrier selection, also model number. I own SGS 4, does the KNOX 0x1 flag voids warranty for the phone?

Vivan: I will try my best to assist you.

Vivan: May I know the model number of your phone ? You can find the model number beneath the phone's battery which generally starts with SGH, SCH or SPH or GT.

Visitor: GT I9505

Visitor: I didnt find it in model number selection, so I have chosen anything

Vivan: Thank you for the model number.

Vivan: May I know place of purchase of the device?

Visitor: Poland, it was bought in Orange

Vivan: I am sorry. You have reached the chat support for US products, we do not have information on the non US Products. I will try helping you by providing the appropriate contact information for further assistance.

Vivan: But the KNOX 0x1 will void the warranty, it must be 0x0.

Visitor: does that depend on country? people from italy, greece reports that knox 0x1 doesnt void it

Vivan: Are you able to access the above weblink?

Visitor: yep im there but waiting for livechat to open for a bit now, so I decided to ask here

Vivan: In US, the warranty will be voided if the KNOX flag is 0x1.

Visitor: okay thank you that is what I wanted to know

Poland (couldn't get via chat, called them):

I called Polish support line of Galaxy S4 and asked for KNOX Warranty Void flag.

They told me that they have no information about the KNOX flag, they don't know how it's related to warranty void, also told me that if I did updates with KIES or OTA I don't have to worry about anything, but if I installed custom software the warranty will be voided. They didn't tell me if the KNOX flag indicates that the custom software was installed.

Consultant told me to call next week and they will have more detailed informations about this flag as they send a question to manufacturer.
[Galaxy S 4 General] rgshah3:
Anyone got their i9500 repaired with warranty bit more than 1?
[Galaxy S 4 General] bungadudu:
Yep. I've read about such cases.
[Galaxy S 4 General] DjeMBeY:
Yesterday I've send my S4 (K.W.V. 0x1) for the repair (directly to Sammy UK) and I'll see how it goes. Hopefully it will get fixed, fingers crossed ;)

I'll keep you posted.

Sent from my C6903
[Galaxy S 4 General] Ugly-051:
Anyone know about Brazil? I’m in the UK but got an international one from Brazil.
[Galaxy S 4 General] tommyW89:
I got my i9505 replaced with a new one because prox sensor dont worked. And i had 0x1 on the old one :D

Skickat från min GT-I9505G via Tapatalk
[Galaxy S 4 General] rgshah3:
It's the last day of my warranty and my phone hasn't run into any major problems! I hope it stays that way! Cheers
[Galaxy S 4 General] mukeshpacheria:
i also chat with samsung India

and i am using i 9500 black edition

the part of chating are given below

Pradeep Verma :

Samsung Namaskar! This is Pradeep. How may I assist you?

MUKESH KUMAR :

sir, i using i9500 s4

Pradeep Verma :

Sure! Please continue with your query.

Pradeep Verma :

Are you still online?

MUKESH KUMAR :

recently i updated to 4.4.2 but due to battery draining issue,, i am trying to downgrade and accedently my Knox value tripped to 0x1

Pradeep Verma :

Please do reply!

Pradeep Verma :

I sincerely regret for the inconvenience caused to you.

MUKESH KUMAR :

it my device's warranty is void

Pradeep Verma :

I understand your concern. Surely! I will provide you required information in this regard.

MUKESH KUMAR :

is my device's warranty is void

Pradeep Verma :

While I am retrieving the information for you, kindly stay online.

MUKESH KUMAR :

ok sir

Pradeep Verma :

Thank you for staying online. I appreciate your patience in this regard.

MUKESH KUMAR :

yes sir

Pradeep Verma :

Device warranty void if KNOX value is 0x1.

Pradeep Verma :

However, device has to be physically examined first, after that the Service Delivery Team will let you know about the same.

Pradeep Verma :

Since the mentioned problem needs a physical check-up, hence we request you to visit the Authorized Service Centre of Samsung with all accessories, bill/invoice and copy of that bill/invoice.

MUKESH KUMAR :

any solution to regain warranty my device is only 7 days old

Pradeep Verma :

I can understand.

Pradeep Verma :

Have you tried factory data reset?

MUKESH KUMAR :

i am not trying to root other experiment ...... only want to downgrade the device with official fw

MUKESH KUMAR :

yes i try to factory reset but same situation

Pradeep Verma :

That is why, I have suggested you to contact with service centre.

Pradeep Verma :

You need to visit Authorized Service Centre of Samsung along with all accessories, bill and copy of the bill to downgrade or re-install operating system of your device, as there is no such official option available online.

MUKESH KUMAR :

ok, thank you sir i will surly visit thanx again
[Galaxy S 4 General] jadajada:
I live in Norway and have tripped knox. It says 0x1. I have just had my phone sent to service. It periodically "lost" the sim.

The motherboard was replaced on warranty. No questions asked about knox.

So, tripping knox does not void warranty in Norway (or the service partner did not bother to check).