yashsingh1/xdaforums huggingface dataset:
[Nexus 5 Q&A, Help & Troubleshooting] angus242:
Just reporting what happened to me. Was on chat, sent to phone advanced tech support. Was told they would not release the MSL because I bought N5 from Google (not Sprint). I'm under contract from my old S3 until 6/6/14.
[Nexus 5 Q&A, Help & Troubleshooting] mattrb:
There you go, you went so high up the latter that they were overly cautious. Your average phone support person will give the MSL to you. Just tell them you need it for Spark.
[Nexus 5 Q&A, Help & Troubleshooting] th3cavalry:
I got my N5 from Sprint not even 24 hours ago, and Sprint chat just gaveme my MSL without any questions asked.
[Nexus 5 Q&A, Help & Troubleshooting] 1lazysheep:
probably should not tell them you need it for Spark. Sprint has only officially activated it in 5 markets and the N5 is not among the phones currently supported for Spark. might give them a reason to deny you the MSL
[Nexus 5 Q&A, Help & Troubleshooting] angus242:
I'll definitely try again! Thanks
[Nexus 5 Q&A, Help & Troubleshooting] pandacookie:
Just got my MSL from the rep ten minutes ago. It was easy! Just told him I wanted to fix my 4G when he asked why I needed it. But he did give it right to me. Don't be afraid to ask!
[Nexus 5 Q&A, Help & Troubleshooting] krylon360:
Easy way to get your msl w/o calling Sprint. logcat! Start logcat, open dialer, *#*#data#*#* click LTE, then Edit, it'll prompt for SPC, punch in 000000, watch logcat closely, you'll see your 6 digit MSL scroll through. :)
[Nexus 5 Q&A, Help & Troubleshooting] mattrb:
Thanks for the tip! That MSL reader is borked but this definately works.
[Nexus 5 Q&A, Help & Troubleshooting] angus242:
When I do this, I get to the edit part but it doesn't prompt for SPC, I get prompted for "service code". Assuming they are one in the same, I enter 000000 and then I get "error security code, please try again". When trying again, I get "excessive MSL failure, rebooting".
[Nexus 5 Q&A, Help & Troubleshooting] krylon360:
yes; it's supposed to. Service Code/SPC/MSL == Same thing.

the 000000 is just so you can see your msl in logcat. then put your msl in the 2nd round.

2 strikes and qcom.ril reboots the phone.
[Nexus 5 Q&A, Help & Troubleshooting] cnotes2019:
Can you explain to me what you mean by 'then put your msl in the 2nd round......2 strikes and qcom.ril reboots the phone.' I really appreciate it !
[Nexus 5 Q&A, Help & Troubleshooting] angus242:
Still can't get it to be read. Is there a specific version of Logcat to use? I have aLogcat and am not rooted. Make a difference?

I open logcat, hit home key, open dialer, enter code, hit recent app key to view logcat, no info posted.
[Nexus 5 Q&A, Help & Troubleshooting] chugger93:
same here
[Nexus 5 Q&A, Help & Troubleshooting] zoglog:
sprint is being major jerks as usual.

First rep wouldn't give MSL based on contract.

Tried chat again and got it no problem.

Basically if you get shot down just open chat window again and ask another rep. As usual inconsistent reps on Sprint
[Nexus 5 Q&A, Help & Troubleshooting] mjs2011:
So will activating Tri-band have any positive effects if you're not in a Spark area?
[Nexus 5 Q&A, Help & Troubleshooting] krylon360:
use logcat on the PC...

Enable debug in Developer Options

Plug in. (Make sure you have the correct drivers installed)

open terminal or cmd prompt

type "adb logcat" (w/o "") and press enter

let it quiet down

open dialer

dial *#*#3282#*#*

Press LTE then Edit

LOOK AT LOGCAT

This is what you will need to look for. *NOTE* I did not need to enter in 000000; Just having the Service Code entry display produced the following:

D/QC_RIL_OEM_HOOK(18638): sendOemRilRequestRaw returns value = 10
V/LG_SVC_ITEMS(18638): length =6 responseBytes=[SIZE="1"]REMOVED[/SIZE] itemValue=[SIZE="4"][B][COLOR="Red"]******[/COLOR][/B][/SIZE]
D/LG_SVC_ITEMS(18638): getCommands commandId 200 = [SIZE="4"][B][COLOR="Red"]******[/COLOR][/B][/SIZE]-END
D/LG_SVC_CMD(18638): itemID = 200, Value = [SIZE="4"][B][COLOR="Red"]******[/COLOR][/B][/SIZE]

The Bold Red *'s will be your 6 digit MSL.
[Nexus 5 Q&A, Help & Troubleshooting] angus242:
I am seeing people post before/after speed tests and the overall consensus is, yes it does. Maybe it's a placebo effect but folks claim it does.
[Nexus 5 Q&A, Help & Troubleshooting] mjs2011:
Hmmm....interesting!

---------- Post added at 03:41 PM ---------- Previous post was at 03:27 PM ----------

On a chat right now. I don't think this guy is going to give it to me. I may have to close the chat and try again, lol!

---------- Post added at 03:42 PM ---------- Previous post was at 03:41 PM ----------

Edit: Nvm. He gave it to me. :)

---------- Post added at 03:47 PM ---------- Previous post was at 03:42 PM ----------

So I'm putting in the MSL code that Sprint gave me but it says "Error Security Code". So I think they gave me the wrong code!
[Nexus 5 Q&A, Help & Troubleshooting] zoglog:
Mine definetly have not gotten better. Here are my blazing fast LTE speeds I see on a daily basis. Enabled triband and pretty much no change (Los Angeles)

http://www.speedtest.net/my-result/a/645954595

Download

0.97Mb/s

Upload

1.97Mb/s
[Nexus 5 Q&A, Help & Troubleshooting] angus242:
Thank you. And for any other noobs out there, you need to have the Nexus 5 drivers installed. I got them from here:

Thanks Kwongger!

http://xdaforums.com/showthread.php?t=2508817

And then you need the Android SDK for Windows.

I found the MSL. Thank you very much krylon360!!!!
[Nexus 5 Q&A, Help & Troubleshooting] cnotes2019:
What are some logcat apps from the play store people have used ? Thanks
[Nexus 5 Q&A, Help & Troubleshooting] angus242:
Apps won't help you. Logcat needs to run on a computer.
[Nexus 5 Q&A, Help & Troubleshooting] ookees:
I was able to get it with the app. I used this https://play.google.com/store/apps/details?id=com.nolanlawson.logcat

I also did not enter 000000. Instead I used 123456 it seemed that worked better, don't know why.

I am also rooted. Not sure if that matters.
[Nexus 5 Q&A, Help & Troubleshooting] jeffvb9:
Got MSL from Sprint Chat easily...

Enabled the two other bands....

No increase in speed here in Overland Park, KS (near Sprint World HQ). Still only getting 7.24 up and 2.51 down which is ridiculously slow. My co-worker here with same phone on Tmobile is getting 24 up and 10 down speeds.....upload speed is faster than my download speed.

Come on Sprint!!!!!!!!!!!!!!!
[Nexus 5 Q&A, Help & Troubleshooting] angus242:
Good to know. I tried with aLogcat (unrooted) and couldn't get the app to log when off-screen.
[Nexus 5 Q&A, Help & Troubleshooting] cnotes2019:
Could you tell me the steps you did to obtain the code using the app and unlock the two bands? Thanks !
[Nexus 5 Q&A, Help & Troubleshooting] Cheater912:
I used an app named CatLog. Worked perfectly :)

Sent from my Nexus 5
[Nexus 5 Q&A, Help & Troubleshooting] sbslammer:
worked flawlessly for me. got msl from sprint rep over chat during activation. no speed increase over here in LA though - seeing about 3mbps up and 2mpbs down - pretty ****ty esp with nearly full bars
[Nexus 5 Q&A, Help & Troubleshooting] gskbrew:
Same for me. In east LA county and no change. I will check tomorrow in Anaheim where LTE is stronger.
[Nexus 5 Q&A, Help & Troubleshooting] jdawg0024:
On the phone: settings/developer options and made sure USB debugging was checked.

I downloaded Android SDK to my PC, extracted it to my desktop.

Then in that folder I went sdk/platform-tools.

While holding shift I right clicked in that folder then selected "open command window here"

In the command window i typed adb devices (to make sure its reading your phone) if you get a serial number and the word device it is reading it correctly

Then I typed adb logcat (it will start logging and going very fast just let it go until it stops)

On the Phone go to the dialer and type *#*#3282#*#* you will get the data menu

Click on LTE then Edit it will prompt you for your MSL (or security code) you dont have to type anything in yet

On the PC look at the Command window and you should see your MSL Below is code that you should see look for itemValue followed by a 6 digit number. It will also appear 2 more times in the lines below. Enter that number on your phone and you should now be able to enable the other 2 LTE bands.

"V/LG_SVC_ITEMS(18638): length =6 responseBytes=REMOVED itemValue=******

D/LG_SVC_ITEMS(18638): getCommands commandId 200 = ******-END

D/LG_SVC_CMD(18638): itemID = 200, Value = ******"

If you enter the wrong MSL code in 2x your phone will reboot. Don't worry you can just repeat the above steps to get the MSL Code.
[Nexus 5 Q&A, Help & Troubleshooting] gskbrew:
I noticed significant increase in LTE signal strength and connectivity on my commute in Anaheim and Fullerton, CA. In places that previously only registered one bar of LTE service I am getting 3-4 bars now.
[Nexus 5 Q&A, Help & Troubleshooting] cnotes2019:
Thanks so much!
[Nexus 5 Q&A, Help & Troubleshooting] gamefreak613:
Just checking...

Just checking before I do this....can I UNDO it if it doesn't do anything to increase my coverage/speeds?

If so, how? Is there a downside to having it on when it doesn't work? (battery life?)

Thanks!
[Nexus 5 Q&A, Help & Troubleshooting] mevensen:
Man, Sprint Chat was useless, but the LogCat method worked like a charm!

I noticed the Band priorities were set to 1/1/1, any reason to change that?
[Nexus 5 Q&A, Help & Troubleshooting] alwayslearner11:
Keep band 41 as 1, the rest as 0.

Band 41 has the most capacity. Band 26 is not active yet, and band 25 is 'normal' sprint lte.
[Nexus 5 Q&A, Help & Troubleshooting] chugger93:
Where do u set those priorities.?
[Nexus 5 Q&A, Help & Troubleshooting] ourprisonplanet:
The same screen where you update the band settings to "enabled"...
[Nexus 5 Q&A, Help & Troubleshooting] chugger93:
4636?
[Nexus 5 Q&A, Help & Troubleshooting] ourprisonplanet:
*#*#3282#*#* Is the code...
[Nexus 5 Q&A, Help & Troubleshooting] castle200:
Tried a couple times to get my MSL from sprint but I guess they really don't want to give it out while you are still on contract... Tried chat and by phone.
[Nexus 5 Q&A, Help & Troubleshooting] mattrb:
Just try the phone. Online Chat people are more likely to say no.
[Nexus 5 Q&A, Help & Troubleshooting] castle200:
I did both, by phone and chat... I'm about to try the logcat... If all else fails, I'll just keep calling and chatting until I get the answer I want.
[Nexus 5 Q&A, Help & Troubleshooting] homer1981:
What part of San Antonio did you get those speeds? I activated the bands. I'm in the NE side and didn't see much of a difference.
[Nexus 5 Q&A, Help & Troubleshooting] riggs170:
Just tried to request my MSL through chat and no success. The agent said I had to call *2 to complete my request, and it wasn't personal for the reason that they couldn't provide it for me over chat. My feelings are hurt now. so funny
[Nexus 5 Q&A, Help & Troubleshooting] chugger93:
Why can't everyone just do it the logcat way? I just did it...its so easy.

Screw calling...
[Nexus 5 Q&A, Help & Troubleshooting] angus242:
That's the same thing I was told....chat can't give it because they weren't able to get it; had to talk to advanced tech support to get it.
[Nexus 5 Q&A, Help & Troubleshooting] jasonmaloney:
Does the tried and true method not work on this device?

adb shell getprop ril.MSL

or from terminal on-device:

getprop ril.MSL

Does that not work on the N5?
[Nexus 5 Q&A, Help & Troubleshooting] AndrasLOHF:
Is this a one time activation or is this something that will have to be done after a clean flash of a ROM????
[Nexus 5 Q&A, Help & Troubleshooting] Jra2003:
To the best of my knowledge it should be a one time thing. However if you ever open the settings and do a PRL update, this should revert your settings back to whatever Sprint currently wants you to use. At the moment Spark is still in testing and thus have it turned off.

Worst case scenario and can always revert and turn the extra bands off.

As a FYI for everyone else. I am fed up with service and didn't feel the need to keep calling to find the right supoort person. Logcat is a lot easier method.
[Nexus 5 Q&A, Help & Troubleshooting] angus242:
Where do you get that from? I see plenty of screenshots with Sprint folks getting band 41.
[Nexus 5 Q&A, Help & Troubleshooting] Jra2003:
Sorry, I truncated the thought. At the time being, this phone comes with 2 of the bands off with the thought being that Sprint will turn them on(via PRL) in the future when they want the masses to start using it. Or, as everyone here is doing, you can manually flip it on and use Spark if available in your area.

FYI: I have mine switched on and tested it twice in a area know for good reception. 1st test was 23.06 down and 7.44 up, 2nd test was 27.49/7.59
[Nexus 5 Q&A, Help & Troubleshooting] zhangchenlu2005:
Thank you! But there was nothing happened after I typed *#*#3282#*#*, is it depended on your carrier? My carrier is chn-unicom.
[Nexus 5 Q&A, Help & Troubleshooting] angus242:
Right, Sprint phones don't have it activated by default. Got it.

I have mine set for 3 band but haven't had time to test it. I do see more LTE icons than before I activated. Doesn't mean much, I suppose without testing.

---------- Post added at 09:53 PM ---------- Previous post was at 09:17 PM ----------

I've had to type it in twice a few times. Go slow and make sure you get it right. If nothing happens, just try again until something does.
[Nexus 5 Q&A, Help & Troubleshooting] maxse-r:
I enabled both bands and restarted it like OP says, but I still can't get Spark to work. I'm in Elgin,IL 36 miles west of Chicago.

Has anyone in the Chicagoland get their Nexus 5 to work on Sprint Spark?
[Nexus 5 Q&A, Help & Troubleshooting] zhangchenlu2005:
It doesn't work.:crying:
[Nexus 5 Q&A, Help & Troubleshooting] mattrb:
Yes, OP is in the loop.
[Nexus 5 Q&A, Help & Troubleshooting] maxse-r:
How do you know which band you are connected to and are you getting the new spark icon?

I set both 26/41 band and I restarted my phone but I'm still not connected to the spark network. My download speeds are low too. I only get like 2.5 mb down and 3 up. Enabled both bands and still get same speeds.
[Nexus 5 Q&A, Help & Troubleshooting] finalhit:
Sorry to hijack the thread but how is Sprint working out with the nexus 5? Any difference relative to your previous phone in terms of overall service?
[Nexus 5 Q&A, Help & Troubleshooting] mevensen:
Where are you? Are you in an area where Spark is supposedly on? In my experience, there are many areas that are not fully launched for LTE that you will get am LTE signal, but you don't have the rest o f the connection to the network to get full speed. This happens to me in Orange County quite a bit, which is not fully launched. I can getn speeds in the 20s, but travel a few miles and the drop significantly. Not as bad as Sprint 3G was in the area, but not LTE speed.

---------- Post added at 09:16 PM ---------- Previous post was at 09:11 PM ----------

Overall equal to, or slightly better than, my Note 2 was in most situations, which was better than my EVO LTE from last year. I was right next to someone with an S4 on Sprint in a low signal area, and he showed one bar, I had no bars, but I could still receive a call fine, and our data access seemed about the same, but we didn't do any Speedtests or actual signal strength comparisons.
[Nexus 5 Q&A, Help & Troubleshooting] finalhit:
Thanks.

As a side note, I believe after 4.3, the signal bars measure data, not voice signal.
[Nexus 5 Q&A, Help & Troubleshooting] nsxla:
Anyone knowledgeable if the LG G2 performs better with LTE connection? I debating over given that phone a go, and returning this.
[Nexus 5 Q&A, Help & Troubleshooting] angus242:
I'm in the Joliet area and I am getting more locations with LTE but not sure what band. Honestly I don't really care if I'm getting Spark yet or not. As long as my overall day has more connectivity, I'm good with that. I'm a remodeling contractor so I can be at 3 different houses in 3 different towns on the same day. Since I've had the phone, I can say I'm getting much better coverage.

Indian Head Park on Friday, Mt Prospect today. I'll see how things are along I294.
[Nexus 5 Q&A, Help & Troubleshooting] uh60james:
Because these are Sprint dialer codes.
[Nexus 5 Q&A, Help & Troubleshooting] castle200:
What should the priorities be set as? I have all three set as 1 by default... But is that the best setting? I'm in Los Angeles if that matters.
[Nexus 5 Q&A, Help & Troubleshooting] :
I have seen someone say they should be 0,0,1 however I am using 1,1,1 and have no issues.. however I do not think Spark is in my area yet (how to tell?)

this begs the question: what is 0? is it the first element of the priority array? is it a boolean (true false?) is it off vs on? or simply priority 0 vs priority 1?

I do not see any documentation on the matter anywhere
[Nexus 5 Q&A, Help & Troubleshooting] mattrb:
I looked at the Sprint Coverage map and noticed they just added 4g Spark. Therefore, the map should give you answers you need. Also I looked at Elgin and you have Spark.

I work 20 ft from a Sprint tower and 0,0,1 gave me 10 Mbps increase over 1,1,1
[Nexus 5 Q&A, Help & Troubleshooting] castle200:
I'll give this a try although I have been hearing a lot of different things about spark in Los Angeles... Some see a big difference and some don't.
[Nexus 5 Q&A, Help & Troubleshooting] criccio:
Thought this might help me get LTE at all but nope. Yet my two friends GSIII and HTC One are fully connected. Something isn't right here...
[Nexus 5 Q&A, Help & Troubleshooting] :
cool, I changed to 0,0,1 I will see what happens, either way ill get LTE in LTE areas so *shrug*
[Nexus 5 Q&A, Help & Troubleshooting] maxse-r:
Here is my speed test at work, in Mount prospect Illinois.
[Nexus 5 Q&A, Help & Troubleshooting] angus242:
Oddly I was in Mt Prospect today. I did a test right by I90 & RT83. I had download around 15mbps and upload around 5mbps.
[Nexus 5 Q&A, Help & Troubleshooting] maxse-r:
I was roughly 5 miles from where you were
[Nexus 5 Q&A, Help & Troubleshooting] ajb999:
Posted speeds for spark seem slow

Sprint just made LTE available where I live in northern Idaho and the speeds people are posting on here with spark seem slow. This screenshot is taken from a nexus 5. This is on the lower side of what I usually get.
[Nexus 5 Q&A, Help & Troubleshooting] angus242:
I'm not claiming to be on Spark. Until the N5 is officially provisioned by Sprint, I think we're just getting lucky....or not.
[Nexus 5 Q&A, Help & Troubleshooting] ajb999:
Gotcha. It just seems slow for even LTE. I know where I am it will be forever before we get spark, if ever. Seems like a great idea using triband though for faster speeds. After being stuck with 3g for 2 years LTE is amazing. I download movies on my phone then transfer them to my external hardrive because it's faster thany broadband. Granted I only have 15Mbs plan. But still.
[Nexus 5 Q&A, Help & Troubleshooting] angus242:
Sprint has posted that their LTE averages 3-8 mbps. Once Spark is fully deployed, it should be closer to 50.
[Nexus 5 Q&A, Help & Troubleshooting] ajb999:
Yeah i saw that. I usually average around 4MBs. 50 would be sweet. It will be nice yo see how quick they expand from the few cities they mention.
[Nexus 5 Q&A, Help & Troubleshooting] angus242:
Hell, it would be nice to see how quickly they fix the circuit switched fallback issue so we can use LTE data/voice without problems.

I already went through the hell of data issues from Wimax to LTE. I barely had signal of any kind in my area the summer of '12. I'm willing to give Sprint some patients for a bit to resolve the issues and get the N5 to have the same services as the G2.
[Nexus 5 Q&A, Help & Troubleshooting] waverbach:
does not work

It does not work. I'm using cm 10.1.3rc2 and when I enter the *#*#data#*#* on the dialer nothing works. It clears the screen. How can I enter LTE edit mode???
[Nexus 5 Q&A, Help & Troubleshooting] angus242:
I believe with an AOSP ROM, you need to flash back to stock, set it up network type (PRL update too) and then instant flash back to AOSP. A backuprecovery of the AOSP would suffice.
[Nexus 5 Q&A, Help & Troubleshooting] mattrb:
None of the AOSP roms have Sprint Provisioning setup because its low on the totem pole of things to get done.

You dont need to immediately go back to AOSP from StockROM. You just need to PRL/Profile Update once a month and you just need to setup Spark Once.
[Nexus 5 Q&A, Help & Troubleshooting] sjsharksfan420:
OK, so I have an MSL question. I am currently running on an S4 with sprint service. I want to try and get my MSL the easiest way possible. So, my old deactivated ET4G, I am able to install an MSL reader from the play store, and it reads a number code. When I run the same apps on my S4, I get an error. So my question is a shot in the dark, but would the MSL code read on my old deactivated ET be the same code for my current phone, S4 with active sprint service? How sick would it be if they used the same code for my current device as was used in my last device.

sj

Sent from my PimpedOut©® SPH-D710 on PACman 4.2.2 using Tap@Talk Pro
[Nexus 5 Q&A, Help & Troubleshooting] ajb999:
Finally got my msl thanks to angus242. Spark isn't available here but I saw people posting that turning in the other 2 bands sped up data so I gave it a try. In the first screenshot the top 4 tests were done with triband and 0,0,1 priority. Then I turned the 2 off and the top 3 tests on the second screenshot show it's way faster in my area to have just LTE enabled. Not sure why.

Sent from my Nexus 5
[Nexus 5 Q&A, Help & Troubleshooting] nsxla:
What PRL version are you running?

Did you return the priorities back to default,1-1-1?? AFTER you turn off tri-band? (Band 26/41) when achieving faster download?

I take it these speed tests were done outside =]
[Nexus 5 Q&A, Help & Troubleshooting] ajb999:
PRL is 55016. You don't need to change the priorities on the other channels if they're disabled. I did the speed tests inside of my house. I get the same inside and out now mostly. On the sprint site it shows they did 2 updates to the towers here. Zip code 83835.

Sent from my Nexus 5
[Nexus 5 Q&A, Help & Troubleshooting] nsxla:
Right I didn't think priority would matter if the bands are off.

I'm on the same version of PRL and I get 30 mbs on a block (in front of ikea) near my house with triband on. Well enjoy.
[Nexus 5 Q&A, Help & Troubleshooting] ajb999:
It's strange I get the same just on LTE.

Sent from my Nexus 5
[Nexus 5 Q&A, Help & Troubleshooting] nsxla:
Well I tinkered with the bands to get better coverage, if any inside the house.

I will go to the same spot with tri-band off and post the outcome.
[Nexus 5 Q&A, Help & Troubleshooting] ajb999:
I'll try changing the priorities and test too. Luckily the nexus 5 boots up super fast. Are you running stock, root, custom ROM? I'm rooted on cataclysm.

Sent from my Nexus 5
[Nexus 5 Q&A, Help & Troubleshooting] nsxla:
Stock. :o
[Nexus 5 Q&A, Help & Troubleshooting] TheChampisH3r3:
MSL

To those folks looking for the msl code. If you activated your phone through the sprint.com website Sprint sends an email confirming the activation. In that email there's an "activation code" thats the msl number.
[Nexus 5 Q&A, Help & Troubleshooting] TonyTurboII:
Is anyone else about to use LTE to browse the web while on a call?
[Nexus 5 Q&A, Help & Troubleshooting] musclehead84:
You can't browse the Web and on a call at the same time on Lte
[Nexus 5 Q&A, Help & Troubleshooting] TonyTurboII:
Regardless of which provider is being used?
[Nexus 5 Q&A, Help & Troubleshooting] guoting2409:
An question about Band 41

OK, I ask a question

In fact, the China Mobile is also using the TDD-LTE as their 4G. They use band 38(which is included in band 41)

now I want to know, if I want to open the band 41

Could I use a Sprint SIM card, and then use the way this thread.

After the Band 41 open, I change the Sprint SIM card to China Mobile SIM.

I want to, if the change the SIM card, will the opend band 41 reclose again?

BTW, does my idea, I mean use the Sprint SIM card to open the band 41, and then use other carrier which service the Bnad 41?

THX