yashsingh1/xdaforums huggingface dataset:
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] music_man185:
Yes, I emailed the regional manager for my region (North Carolina), but got a response from a completely different person in Arizona. He wanted me to talk to a technician, who asked the same questions I had answered a half dozen times before with all the other technicians. He said he would be in touch with me in a few days. I waited over a week without hearing a word. So I emailed the customer service president. Again, I got a response from a different person, which happened to be the same guy I was talking to the week before. Basically, offering no help, and I can't even talk to the people I'm trying to get a hold of.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] dipkid:
[MENTION=2957749]VillaCastana321[/MENTION] plz check your messages
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Hi everyone. Just get getting home from work. After I shower I'll be responding to everyone's recent questions.

Devices owned: IPhone 5S, Samsung Galaxy Note 3, Blackberry Q10, Ipad 2, Ipad Mini, Ipad Mini Retina 4g and Ipad Air 4G, Galaxy Tab 3, Galaxy Gear Watch. Previously owned VZW Note 2, IPhone 5c, 4 and 4S!
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Just responded to your P.M. Sorry for the late response.

Devices owned: IPhone 5S, Samsung Galaxy Note 3, Blackberry Q10, Ipad 2, Ipad Mini, Ipad Mini Retina 4g and Ipad Air 4G, Galaxy Tab 3, Galaxy Gear Watch. Previously owned VZW Note 2, IPhone 5c, 4 and 4S!
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
That is a great question. And the phone should definitely not be rooted upon return of the unit. And as far as am aware of you should be fine if it's not rooted. If anything could you possible relock it? Am clueless on rooting methods.

Devices owned: IPhone 5S, Samsung Galaxy Note 3, Blackberry Q10, Ipad 2, Ipad Mini, Ipad Mini Retina 4g and Ipad Air 4G, Galaxy Tab 3, Galaxy Gear Watch. Previously owned VZW Note 2, IPhone 5c, 4 and 4S!
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Hi chrootz. And in regards to your question am not 100% sure in all honesty. I can try to find out and reach back out to you. Not sure because I'm not into the root scene so such details I normally find out at the last minute. Sorry!

Devices owned: IPhone 5S, Samsung Galaxy Note 3, Blackberry Q10, Ipad 2, Ipad Mini, Ipad Mini Retina 4g and Ipad Air 4G, Galaxy Tab 3, Galaxy Gear Watch. Previously owned VZW Note 2, IPhone 5c, 4 and 4S!
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
As far as am aware no. Not all. Let me call my samsung rep tomorrow morning and find out for sure though. As soon as I find out I'll reach out to you.

Devices owned: IPhone 5S, Samsung Galaxy Note 3, Blackberry Q10, Ipad 2, Ipad Mini, Ipad Mini Retina 4g and Ipad Air 4G, Galaxy Tab 3, Galaxy Gear Watch. Previously owned VZW Note 2, IPhone 5c, 4 and 4S!
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] xda user24:
Well I have heard its really easy to relock my phone but I don't really want to take a chance on messing it up if I don't have to. But yeah it would be on a completely stock ROM and not rooted so I think I should be fine.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] cowboy6591:
Advice;

Make sure the poster gives up his/her Operating system version 32 or 64 bit .

My Windows 7 32 bit on a ThinkCentre B5U desktop has real issues with USB connectivity.

17 re-installs of the built in driver hosted by the phones "Installation" mode virtual CD before it could connect

as a storage device to get my files transferred. Kies was no help!!! It simply is the OS 32 bit and the IBM hardware

combination. two upgrades to windows later it stopped working. But on my Linux, Windows 8 and colleagues MAC

it works fine. So it's not always the phone and or Androids OS fault. Original USB-3 cable used. ThinkCenter had only USB2 support.

Switching to a USB-2 cable didn't help. Microsoft MTP failed installs and lack of 32 bit win-7 support I believe was the culprit.

Android needs to take MS out to lunch and wet their beaks here. Most people root their phones and install

Mass storage device driver on the Note 3 but I refuse to give up my warranty or worse get the phone Black-listed because I blew

out the IEMI in the boot loader. No Thanx!!! When the warranty is up on this phone all bets are off :) :laugh:
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] james_f:
I'm switching to ATT. Currently have a note 3 on edge. When I port out I know my account is termed. I want to sell my note 3 to get the max value and use that money to pay off the remaining edge balance. Can the buyer use the phone while I'm waiting for the final bill?
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Good evening everyone. I'm asking everyone to please be patient with me. I just lost a family member two nights ago (age related) so am just taking some time to step back and absorb everything thats been happening as of recently.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] marthinollys:
That's horrible. Terrible. I'm sorry to read this.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Thanks! Marthinollys! I appreciate it. Also if everyone have any new questions for me please go ahead and fire them off. Tomorrow I will have some free time to respond to questions. Also don't be afraid to ask about other devices as well.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] stalls:
Any information about the nexus 6 for Verizon?
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] didymus03:
Question about phone activation.

Problem: I'm not able to connect to another network and I'm getting this notification when trying to use a MetroPCS SIM in my Verizon Note 3: Phone Activation This SIM card is from an unknown source.

Question: Does the VZW Note 3 need to be activated before I can use it with other GSM operators (I'm not sure what that even entails since I've never been on Verizon)? If so, is there a way for me to do this without getting tied into a contract?

Background and info: I recently bought a used Verizon Note 3 on eBay. I'm in the process of moving out of country, but while I'm still here (maybe a few more months, not sure yet) I'm using a MetroPCS SIM (currently in an international Note 2). I don't plan on using Verizon right now, but I wanted the Verizon Note 3 in case I move back to the States in the relatively near future so I'd at least have that option.

I posted here: http://xdaforums.com/verizon-galaxy-note-3/help/how-to-metropcs-network-t2931840 explaining that before I rooted and flashed a ROM, I was able to get voice working on the MetroPCS SIM card. Now it isn't detecting a network and is giving me the above mentioned notification.

Any help is much appreciated.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Mhm...Have you tried configuring Metro APNs on your Note 3? Also have you tried switching Network to GSM Mode? And as far as anything root related i'm clueless :confused:
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] dalegg:
I live in a fringe verizon area. I get 4G without ever having a problem with it. My problem is trying to get phone calls. Sometimes I can't dial out and I get dropped all the time. Verizon did a survey for me and they found out that 7% of my calls are dropped. They said they were not going to install any more cell towers and that I should get a verizon network extender and they were going to give me a special deal for $175. I bought it and installed it and it doesn't solve anything. There are gadgets I will take a weak signal and increase it in your house for about $250. I'm going to buy a Nexus 6 because Motorola is supposed to have the best cell radios . If that doesn't work then I will get the gadget that boost cell strength and see what that does. If that doesn't work, I guess I'll just move to downtown Phoenix because they have great service.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] didymus03:
Yeah, I manually input the correct name and APN and also tried the gsm mode. Still didn't get network connection at all and only emergency calls were available.

Have you encountered something like this before, and if so, did the phone have to be activated on a Verizon SIM first? Do you think activating it on a Verizon prepaid plan might work, or should it be working anyways and something else is the problem... I might have to try to find another unlocked SIM (like a gsm prepaid) to help troubleshoot.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] murmur70:
Any word on the 4.4.4 update? Thanks!
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] Nightan:
Hey, I'm just wondering if you or anyone else has noticed poor cell signal after the 4.4 kit kit update earlier this year, I know i have. I used to go 3 bars 4g and never lose single now I barely get 3g,even though I live out of town going from a medium 4g to a weak 3g signal isn't good.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] murmur70:
Yes, I have this problem as well. That is why I am hoping for an update. If it doesn't happen soon, I am moving on to the Note 4.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] didymus03:
GSM connectivity Problem solved.

I got my issue fixed, though I'm still not entirely sure what it was in the first place. I tried some different things like dialing *228 and switching back and forth between GSM and global modes, and this time when I called MetroPCS and had them register the SIM card to the 900v Note 3, everything worked as it should - even getting 4G LTE. Problem solved.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] jcampbell1070:
Can I sell a phone that is on a edge plan..I took the edge phone and replace that line with another smartphone, but im still paying the monthly installments. If I sell it will the new owner have any issues with activation on there account thanks
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] oatlord:
Probably been covered ad nausem (sorry) but:

I have a second line with unlimited. Can I buy a MIFI type device at full price, assign to that line, and keep the unlimited? I assume no....
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] KruseLudsMobile:
I have a note 3. Coworkers with the note 4 have a much larger charger plug (on the power outlet end) and it charges more quickly supposedly. Could I buy one of those and use it with the Note 3 and get improved charging time or is there circuitry in the note 4 that goes along with this new charging cable/larger plug to accelerate the charging process? Also, would using the original note 3 charging cable with the wider usb 3 plug on the phone end help to accelerate that further or it makes no difference with this plug?
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Not yet. I know we are going to get it and from what I have been hearing it shouldn't be too far off from now.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
The new owners would not have a problem activating the phone [emoji2]
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Unfortunately not. As soon as you go to activate the mifi the system will trigger a plan change because of the device swap.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
I wish lol. But due to the circuitry of the Note 4 using the same charger as the note 4 on your note 3 will not allow the device to rapid charge. I have not tried it myself but I can't see the effects being too great on your note 3 charger port. That's like using your iPad charger block for your iPhone. The big block.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] bskarpa:
When will Verizon have the Note Edge on the shelves? I know it passed FCC and another rep says they were enhancing the battery to compete with the droids. I'm just curious as if you would know or can give a hint as to when to expect this. Thanks
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Hi everyone. Hope everyone had a wonderful thanksgiving and that everyone is doing well. Also wanted to give everyone an update that I have recently parted ways with Verizon and I'll be now calling Apple my new Home. Love it at my new job. And if everyone have any questions Verizon related you can always feel free to ask for help or advice.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] Azeem00:
Using phone International

I bought a Verizon Galaxy Note 3 since I heard it was world unlocked out of the box, if that's true I have also rooted the device safely and flashed it over to boost Mobile which meant I had to change the IMEI # of the phone. Right now I'm in India and trying to use the phone with a GSM carrier "Vodafone" and it is unable to connect to their network even though I have provided the correct APN settings with APN being "www" so the phone is still not connecting to their GSM network. The phone keeps asking me to switch to Global Network from GSM so when I switch to Global it says unable to connect? Is this not connecting because it has something to do with me changing the IMEI number??? If not do you know what the problem is or what I need to change to fix this?

Thanks for your help,
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
It's a possibility. That the changing of the imei may be the root of this issue that you are experiencing. And as far as re flashing the software back to default I'm not a 100% sure. When it comes to rooting and flashing anything I have become a dinosaur on in recent years. Have you tried bringing in the phone to a Vodafone store and see if there is anything they might be able to do to rectify the issue?
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] johnciaccio:
Does Verizon have any trade-in program? I would like to trade up to the Nexus 6 when it comes out. I have it on the Edge up program. Or do I have to pay it off and then sell it. We have 3 lines and one has a phone that is paid (free), one is almost paid and the other was purchased in June.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] Borderpatrol1987:
Once you've paid off a certain percentage of your device, (depends on the plan) you can give them the phone back and they wipe out the remaining balance.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] Guardsix:
I Want an IPhone, Now!

I don't want to trade my Note 3 in, but I would sign a new Contract for an iPhone. So how much would I have to pay to get a new contract now. I'm about 16 months into my current contract and it doesn't have any grandfathering tied to it. Every one in my family has an iPhone, so it's probly time for me to switch.

How much you think it might cost me?

Thanks.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] johnciaccio:
Only your soul. :)

or the 2 year new contract activation price. It is on the verizon website.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] Guardsix:
l'm not necessarily a Verizon hater! I've used Verizon for a long, long time. In my area, it works just fine. Still, it's that Android phone that I want to get rid of. The Note 3 is a great phone, one of the best I've ever had but I'm constantly messing with it and that's driving me nuts. I want an iPhone just so I can load up apps and leave it alone. I've got an iPad Air 2 and it works just great. I'd like a phone that works just like it.

But I think I'd have to pay a big Early Termination Fee and that's what I'm either trying to figure out or avoid. I also don't want to turn-in my Note 3. Also, can I just deactivate my Note 3 and activate say a Droid X and consider that my contract phone? Then I could sell the Note 3 and pay the ETF with that money.

I don't do this kind of thing very often (as if you have guessed that already), so any help would be appreciated.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] ce_lloyd:
Can you tell me if there are any known reboot issues with stock Note 3 Verizon devices? Mine has been mystery re-booting randomly since I've had it. I purchased it at Best Buy. I had the Samsung rep there re-flash it and I've also previously done a factory reset. Very frustrating.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Unfortunately not. Would be nice but the closest thing they have to a trade up program is the Verizon Edge program.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Roughly about $150 if am not mistaken.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] Guardsix:
Well, thanks. That's the best answer and only answer any one has volunteered! That's all I wanted.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
I've seen individuals do that plenty of time. Yeah just use the droid x as if it was your contract phone.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
When I used to have a note 3 my phone would reboot randomly as well all the time.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] Novakingwai:
I installed a custom Rom on my note 3 from day one. Never had any issues. Maybe it's a glitch with the stock rom or your particular phone?
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] Guardsix:
I have had my Note 3 since the day they became available. I also purchased mine at Best Buy. But, I fortunately have never had a single problem with mine. I use Nova Launcher with the stock ROM.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] 1Xfan:
AT&T note 3 to VZW?

Can i switch an ATT note 3 to VZW?
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Unfortunately not :(
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] christianpeso:
I dont believe thats true. From what I can remember, the Note 3 came with radios for all technologies. So in theory you should be able to pop in an AT&T sim and use it. You might have to change some APN settings or phone settings to get it to work, but the hardware I believe is there to use on any carrier.

http://xdaforums.com/showpost.php?p=53486409&postcount=5
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] 1Xfan:
Sent from my Iphone? LOL

;-D thanks
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] wiswis:
Do you know when the lollipop ota will be released
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] xdadevnube:
They both have band 4 but the AT&T variant doesn't have band 13 LTE and the Verizon variant doesn't have band 2 or band 17.

Both have GSM and I think CDMA radios SS I recall.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] l7777:
Is it possible to backdate a text plan to an existing unlimited data line? I have a line with unlimited data that has accidentally racked up a large number of text messages for the month. In the past we were able to simply backdate a text plan on the line for the month but CS told me they cannot do that without changing plans and removing the unlimited data now. Is that true?
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] Novakingwai:
No not true. You can backdate the text plan. You can do it yourself from the Verizon site. I just did it myself last month. Unless something has changed in April
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] l7777:
I did look online and if I click to change my text feature I'm presented with the option to switch to a more everything plan unless I'm missing the option to keep my plan and just modify a feature.

Finally found it. The new layout doesn't make it easy to find things.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Trust me. The new layout remind me of windows 8 lol
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] cutleriscool:
Ditto: Can you tell us when the lollipop ota will be out
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] BizitchMaster:
Verizon's advanced devices software update page says that the Note 3 was last updated yesterday and the update notes say that it is 5.0.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] gadget!:
My wife has an Eclipse tablet, she has had it for 2 months and it has been sent back for repairs twice.

Both times it was returned with a note saying that they were unable to reproduce the issue. That they ran their extensive testing and everything passed inspection.

When you take it off the charger and hit the power button to wake it up nothing happens. You have to press and hold the power button to boot it up and you have to do it several times before anything happens.

Now it is doing the same thing and they want me to send it in again!

I'm done!

If you have the time and interest, please download and watch this video I took (its almost 500mb) of the problem and advise me of what I should do now.

Thank you in advance.

https://www.dropbox.com/s/vha3uyi81v18kit/Tablet_problems.mp4?dl=0

sent from a Galaxy S4 far far away.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Sorry it took me so long to reply. Will definitely check it out and let you know how to proceed from here if your issue has still been unsolved.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] gadget!:
No worries, I really thought that with all of the issues I had that Verizon would replace it for me but not the case.

Every technician that I spoke with agreed with me and even made notes in my case file that they thought it should be replaced.

I ended up sending it in for the third time and this time they replaced the motherboard and now everything works fine.

And in Verizon's defense, they credited my account for 3 months on the tablet account.

sent from a Galaxy far far away.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
The ellipsis Is such a cheap tablet am not sure why they would not of just replace the tablet. At least they gave you 3 months free on the tablet account.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] stueycaster:
I bought a Verizon Note 4 Dev Ed phone at the same time my contract ended for my Note 2. I switched the Sim card to my new phone and it changed just like it is supposed to. Then I went into the Corporate store in my area and they changed my plan to month to month from contract and lowered the price a little. My question is: does the "Total Equipment Coverage" that I still pay for cover my new phone? The only way my phone could be replaced is directly through Samsung and they don't have any available. Actually I bought my phone from a private individual who switched to T-Mobile.

My wife's Galaxy S3 is still under contract til August so it still covers hers but should I stop coverage on mine? Is Asurion going to replace my phone from Samsung?
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] recDNA:
Why not call Asurion to ask?
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] Novakingwai:
I believe assurion States they may replace with a like device. They'd probably give you a regular note 4
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] icemike557:
Does Verizon offer discounts for first responders and if so, what is needed to receive the discount and about how much is it?
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] recDNA:
I used to have an app to toggle between 3 and 4 G but no longer remember it nor do I know if it works in lollipop? Anyone know an app to do this? My phone just struggles to keep LTE and takes forever to switch to 3G. I'd like to be able to do it myself. Thanks!
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] csmoninghoff:
Problem just started after May 12th upgrade...

I have only owned this phone for three weeks. It upgraded on May 12th...here's the new and very annoying issue...when I hit the button (bottom, center), the screen shows for one second and then goes black. If I do not immediately swipe the screen, it goes black. If I'm not fast enough, the screen goes black and I have to hit the button again. I contacted the Samsung chat and was told to power off, take out and put battery back in), start it in safe mode. I saw the safe mode words in the bottom left corner for that whopping split second and then the screen when black again. The chat rep said there's no way to get rid of the upgrade. Please let me know if there's a way to get the start screen to remain after pressing the button. Thanks!