yashsingh1/xdaforums huggingface dataset:
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Hi Chrootz. So today I've looked into the issue as to the LTE coverage in your area and it is showing that we do have LTE coverage in your area however when I look at our map coverage does appear to be spotty. It's as if Jarrell is bordering LTE coverage and 3G as well.

And also something I noticed as well is that the 3G signal does appear to be more dominant in Jarrell. Please check your devices' settings to make sure Global is selected as your proffered network mode.

Another thing to bear in mind is that these LTE devices are dual band so if the unit detects that the 3G service is more dominant in a area then it is going to run off 3G until the presence of LTE service has become the more dominant of the two service within that area.

Am still looking into other factors that may be tied into this equation and will provide further insight as I discover new information. Another thing to note as well if the problem is still persistent is to probably try and do a SIM card swap to see if that will help.

Devices owned: IPhone 5S, Samsung Galaxy Note 3, Blackberry Q10, Ipad 2, Ipad Mini, Ipad Mini Retina 4g and Ipad Air 4G, Galaxy Tab 3, Galaxy Gear Watch. Previously owned VZW Note 2, IPhone 5c, 4 and 4S!
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] chrootz:
[MENTION=2957749]VillaCastana321[/MENTION]

Thank you for your time, I finally got the TV and Internet setup at my new house.

I called tiered 2 level tech support and they told me that the tower where my note 3 connected was 3rd party and told me that I will not able to get full speed LTE network.

That's why I'm getting 3g speed and offered me to try using the Verizon network extender router. They said it would give me full LTE network through the network extender router.

They said it is not free and I will have to pay $249.99 for the network extender router. UGH ?

I find some of people who have similar as mine situation and they got free network extender router. I'm kinda of puzzle why they wanted me to pay $250 dollars for the router.

What is your recommendation? Again, thank you for your help! ?
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] Latheman:
I have a droid RAZR HD and am planning on for the next few months using ST then switching to VZ after the next note. Can my local VZ people unlock the phone for gsm?
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] :
All of VZW's 4GLTE phones are unlocked out of the box. The issue is you may not get the 4G coverage on a gsm network.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] Latheman:
I am guessing that the 4g is dependent on who ST has paid for in my area.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Correct
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
The best advice I could give you on this one is to complain. They normally charge for the network extender but there are some customers who have gotten it for free. There isn't any exact defined criteria you have to fit in to get a free extender. But complaining a lot may help you get one for free. Unfortunately. Id explain your situation as well because if am correct you did mention that you are deaf.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] RootinAround:
Exchange

Mr. Rep,

I have a Note 3, but am getting a replacement device due to my proximity sensor failing. It's within my one year warranty and the device is on the way. But I would like to trade it in for a S5. Since the device is a "brand new" replacement, couldn't it be taken to a store and exchanged like any other return? Since the off contract price is identical for the devices, why would this be a problem?

I love the phone, but the size and poor reception are starting to get to me.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] chrootz:
[MENTION=2957749]VillaCastana321[/MENTION],

Howdy, I did receive the network extender router. I wanted to let you know that the network extender router was a epic failure in my area.

So thank you for your help and advice. I am stuck with what I have the note 3 under Verizon for now.

I am going to have to wait for the new nexus 6 come out and I will going to move to the t-mobile service due the tower is under the t-mobile coverage.

Again thank you?????
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] jbombs16:
You could root your note 3 and change the setting to work on t-mobile now. There's a post in the Verizon note section on how to do it.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] chrootz:
I could do that, I don't have the PC computer this moment due we just moved into brand new house.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] :
I didn't think you needed a PC to root and set up for tmo towers. Can use towelroot which is an apk file and then go from there.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] jmsandy.51@gmail.com:
How to transfer a phone from a business account to a personal account

I am soon retiring. The small business I work for has provided my cell phone and an unlimited data plan. I have had the same phone number for 20 + years and the unlimited data plan since its inception. I currently have a Note 3 and will be keeping the phone and the company has no problem with me keeping the phone number and the data plan. Is it possible to transfer this phone (and most importantly this unlimited data plan) to my personal family account I have for my wife and daughter? Thanks for any advice
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] Latheman:
You should, It's called an assumption of liability.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Yes sir that is correct. An assumption of liability means that the company you are currently working for will be transferring all of the financial responsibilities of your current line to you. And by doing a transfer it won't restart your contract and you will continue where you left of and you will continue to have your unlimited data as well.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] jmsandy.51@gmail.com:
Thank you!
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] jolly_roger_hook:
Is verzizon going to get the galaxy note edge and if so when are preorders for it and the note 4 going to be avaiable
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] cuberdude16:
Hi. When I upgraded to my Note 3, I was told by a Verizon employee that I could not keep my grandfathered unlimited data plan. So I was put on a 6gb per month data plan. However, my mom got an S4 around a month after I got my phone and her Verizon employee who helped her was able to keep her same grandfathered unlimited data plan. Is there a way to get that old unlimited data plan back?
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] jolly_roger_hook:
When u upgrade your phone the unlinited data goes away only two ways around that you eaither have to pay full price for a new phone or add a line and move your sim card over once you have already moved to the limited datat plan your done
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] cougar214:
VillaCastana I sent you a private message. Could you get back to me asap? Thanks.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] loopers:
I've had the note 3 for exactly a year now. And got on the edge program when I grabbed the note 3. Have I put enough down on the phone to swap for the edge when it comes out? I think I have but be cool to know. Thanks
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] :
I have not seen an actual release date for the Note Edge yet but definitely coming.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] loopers:
Understand that. My question is am I eligible?
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] :
If I remember correctly as long as the device is in good working condition and at least 60% paid of you will be eligible with trade in of Note 3
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
My apologies for my absence. Been crazy busy and finally now have some breathing room lol
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
You should definitely be eligible since you have now had the device on edge for a year now.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] vortmax:
Any update on when the Note 3 will be VoLTE enabled? Thanks.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] donc113:
As I answered in another thread...it is already enabled in 4.4.2
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] vortmax:
It's been confirmed by many sources that the only phones on Verizon that have VoLTE enabled today are the S5 and G2.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] neopolotin75:
Have you heard anything on 4.4.4? I know several other carriers have gotten several updates and some 4.4.4 love...is Verizon skipping to L for the Note 3? Thx. And sorry if it's been covered I didn't see it in my search results.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] patchmonkey:
Out of curiosity, what is the warranty policy for devices that are no longer on a Verizon account, yet less than one (1) year old? I'd presume that changing carriers doesn't affect the standard warranty period, but I've never had to deal with this before.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] donc113:
The Samsung warranty requires you show proof of purchase and is only valid for the original purchaser.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] patchmonkey:
I understand that you're attempting to be helpful. Perhaps I should clarify that I have proof of purchase and I am the original purchaser. I have a device purchased in December of 2013. I recently moved my entire business account from VZW to TMO because VZW increased my company's bill nearly 300%.

Who will honor the remainder of the warranty? Verizon? Samsung?
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] donc113:
Deleted duplicate
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] donc113:
Samsung. Verizon no longer should have anything to do with it.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] someolddude:
OK so what's the deal with this Knox? Rooted fine then I did a dumb move that screwed up my stock recovery. Reflashed my phone through Verizon with there repair tool no problem and all was good until I learned about Knox. Checked and it was tripped with a 1 count. Was a little pissed because I understand unlocking a bootloader is a warranty void and I didn't attempt that. With my RAZR M I could screw things up all day long and flash a new system with no problems. Ultimately I exchanged my note 3 before the 14 days expired for a different color no problem after paying $35 . They didn't seem to care or get any warnings through the process so does tripping Knox even matter? Don't see the point other than a reason to deny a claim for a hardware issue which is stupid. Now I have a ton on paid root apps I can't use for the fear of voiding my warranty during an unroot to take an ota if one arrives.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] someolddude:
I'll take the silence as a nobody has a clue answer.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] RomsWell:
You will have to wait and see. When they repack and add the returned device to inventory they might see it. If they do you will automatically be billed full price on your bill. GL
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] someolddude:
Hopefully somebody dumb repacks it. So it's that all they do just repack it? Would think there's more to it than that.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] RomsWell:
there is but thats the gist. Im sure they will check it out and reflash it and dump it to the referb pile.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] Robedom:
Edge Question

If I have a rooted device and want to do the Edge program. Do I absolutely have to unroot or can I mail Verizon the rooted device and everything will be sunshine rainbows?
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
This one would fall on Samsung.

Devices owned: IPhone 5S, Samsung Galaxy Note 3, Blackberry Q10, Ipad 2, Ipad Mini, Ipad Mini Retina 4g and Ipad Air 4G, Galaxy Tab 3, Galaxy Gear Watch. Previously owned VZW Note 2, IPhone 5c, 4 and 4S!
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] chefrd38:
I have 3 lines one still in contact for 6 months. My ? Is I want to get on edge program do I have to sign an another 2yr agreement
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] :
No edge is a separate contract. You may however need to wait until your contract is up to edge up that line. You could also be eligible to early edge that line. You can check on web site or call customer service or head into a store. All of the above options will get the info you need
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
You would have to unroot first before you could proceed with the edge program.

Devices owned: IPhone 5S, Samsung Galaxy Note 3, Blackberry Q10, Ipad 2, Ipad Mini, Ipad Mini Retina 4g and Ipad Air 4G, Galaxy Tab 3, Galaxy Gear Watch. Previously owned VZW Note 2, IPhone 5c, 4 and 4S!
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] tjmethod:
voice mail issue

Hi,

I guess if anyone would know the answer to my problem, you'd probably at the top of the list- I flashed a new version of a rom and update, then installed a nandroid backup and seemingly everything came up- texts, recent calls etc. but after a while a I noticed two things were missing my voicemail app- Verizon and the 'Here and Now' from My Magazine. Do you know the version that is supopsed to be on the phone currently with KK? I found a visual voicemail app which only seems to be a plain Verizon voicemail app. When I click on the icon to launch it, it starts but hangs saying "Please wait while we check your account information" then after a couple of minutes it stops saying, "Sorry w'ere having trouble setting up your service. Please try again later. If you still can't set it up, contact customer service at 800-922-0204 and tell the operator the error code is 9009". Obviously, I don't want to be assisted by Verizon and then have them say "i see your phone is unlocked and we can't help you" Anyway, the version voicemail that I installed is 3.0.4 and it is 11.80 mb. I tried to find it on 'Root Explorer' but can't seem to find it but obviously it's there, I just don't know how to find it. Any assistance would be greatly appreciated
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
I wish this was something i could help you with but am clueless as to this one especially since your device is rooted.

Devices owned: IPhone 5S, Samsung Galaxy Note 3, Blackberry Q10, Ipad 2, Ipad Mini, Ipad Mini Retina 4g and Ipad Air 4G, Galaxy Tab 3, Galaxy Gear Watch. Previously owned VZW Note 2, IPhone 5c, 4 and 4S!
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] Slys13:
When will we get the video chat that 4.4.4 has ?
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] someolddude:
Go right to Verizon's site. There's a repair tool for Samsung devices. Just plug your phone in and run the tool. It will wipe and install a new system then you can start like new again. It's what I did worked great. BTW mine was rooted when I ran the tool.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] cutleriscool:
Stock Email Issue
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] Xproplayer:
I work as an actual Tech Support rep, the person you would get if you called 0204 then did option for tech support, we can only see if the phone is rooted if you have my verizon mobile installed, and even still most reps won't give a **** ( I sure wouldn't) its probably a provisioning issue which I see happen all the time, you could try to clear data on the app or even a sim pull for 2 minutes might fix it but if you call you'll probably be JUST fine, if you are super paranoid you can just uninstall the my verizon mobile app.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] mjh68:
I had my phone replaced for signal issues , but second phone had a bad speaker. I just got my 3rd phone , but signal strength is similar to the first phone so starting to realize might just be Samsung's crappy antenna. My question is , so the phone ships with global mode and I tried both LTE mode and global actually seems faster. Why would that be ? Also is it normal for data speeds to vary significantly throughout the day regardless of location. I mean 40 then down to 6 mbps ? My signal strength is never below 97dbs
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] RomsWell:
Hey villa PM when u have a few mins.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] dipkid:
messages

[MENTION=2957749]VillaCastana321[/MENTION] please check your messages.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Hi everyone my apology for the delay in response been backed up on a lot of stuff due to work. Responding to questions right now.

Devices owned: IPhone 5S, Samsung Galaxy Note 3, Blackberry Q10, Ipad 2, Ipad Mini, Ipad Mini Retina 4g and Ipad Air 4G, Galaxy Tab 3, Galaxy Gear Watch. Previously owned VZW Note 2, IPhone 5c, 4 and 4S!
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
I had pmd him and told him to remove the voice mail feature them readd it back then wipe the cache. it's definitely a provision issue.

Devices owned: IPhone 5S, Samsung Galaxy Note 3, Blackberry Q10, Ipad 2, Ipad Mini, Ipad Mini Retina 4g and Ipad Air 4G, Galaxy Tab 3, Galaxy Gear Watch. Previously owned VZW Note 2, IPhone 5c, 4 and 4S!
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Not 100% sure but I can look into it for you.

Devices owned: IPhone 5S, Samsung Galaxy Note 3, Blackberry Q10, Ipad 2, Ipad Mini, Ipad Mini Retina 4g and Ipad Air 4G, Galaxy Tab 3, Galaxy Gear Watch. Previously owned VZW Note 2, IPhone 5c, 4 and 4S!
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Global mode is for when your abroad. LTE Mode when your In the states. Also more thank likely using more LTE bands on global mode then normal. And speeds should vary but not that much. The time of day should never be an issue and since verizon backed off the Tower Optimization idea your signal should be somewhat consistent.

Devices owned: IPhone 5S, Samsung Galaxy Note 3, Blackberry Q10, Ipad 2, Ipad Mini, Ipad Mini Retina 4g and Ipad Air 4G, Galaxy Tab 3, Galaxy Gear Watch. Previously owned VZW Note 2, IPhone 5c, 4 and 4S!
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] mjh68:
Thank you for the response. I switched to Lte mode, just interesting that the phone was shipped all 3 times in global mode. This phone hasn't dropped signal so happy about that , but still get inconsistent speeds.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] hsomnus:
If one is currently on an unlimited data plan and not eligible for upgrade until april but switches to a more everything plan...will they be immediately eligible for device upgrade?
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] amebiasis:
Wife's phone order

I got a question for youbif you dont mind, its not N3 related but about my wifes phone. My wife ordered the new iPhone 6 plus on the 19th, the web page I ordered it at for her stated the 31st kf Oct. is when it will ship, and same with the email I got said it will ship by the 31st. My wifes freind got hers a few days early and she asked me to call up to see if they might be sending hers out early. When I called they said there was a glotch and nothing they could do about it and it wont ship until Nov. 7th. Now that has me pissed as I put a down paument on it, and theres no estimate but it clearly states it WILL ship by the 31st on my email. Is there anything I can do about this honestly? To me thats false advertisement selling something then changing it without telling me or my wife. Thank ya if yo can help me out.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] Borderpatrol1987:
Derp

---------- Post added at 02:19 PM ---------- Previous post was at 02:18 PM ----------

No, the original contract still stands until the end of the terms.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] music_man185:
Long story short, my wife and I have experienced horrible signal and battery life since the kitkat update. I did my research, and we are certainly not the only ones. I called verizon customer service, and after explaining the problems, they transferred me to a level 2 technician. She said that these were common problems that they were aware of and since both phones are under warranty, we could get replacements. I have the note 3 and she has the s4. The technician said that they were allowing people with the note 3 to replace it with an s5 since it was such a common problem. I wasn't sure at the time what I wanted to do, so she said I could think about it and she would call me back in an hour. She never called back, so I called customer service back. Got a different person, spent 30 minutes explaining everything. They had me check stupid setting like my screen brightness and timeout etc. They finally said I couldn't replace my phone. Over the next week, I called customer service a half dozen times, getting different people and different answers. Each time, every representative acting like they had never heard of these problems before. Still, no one told me what the first technician to me, which was just could replace my phone with the s5. Is there anything I can do?
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] xda user24:
I'm on the edge program as well and was wondering if mailing in the phone with the bootloader unlocked but it not be rooted and be on the stock Verizon ROM would be ok so that I could get a new phone since I'm just about due for a upgrade? So far I've asked a few reps and they have just mentioned that it can't be rooted and I can't tell if being rooted is pretty much the only problem or if I'm going to have to jump through hoops just to relock it..
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Hi everyone! Just wanted to give everyone a update to let you all know that I will be responding back to questions later on tonight. Yesterday was my sisters wedding. So am a little tied up with after wedding stuff lol
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] chrootz:
[MENTION=2957749]VillaCastana321[/MENTION] -

howdy, I glad you had a blasted at your sis wedding.

Question is..... will Verizon going have a unlockable bootloader for Nexus 6? Sorry it is not note 3 related but I have been considered to leaving the note 3 community to Nexus 6.

Let me know thanks
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] marthinollys:
Hi Villa, just wondering if you can confirm whether or not the new Note 4 by Verizon will have any unwanted branding, like the Verizon logo on the Note 2 home button. Thanks:)

Edit: Ah, well, according to the video linked below, there is no home button branding:)

Verizon Samsung Galaxy Note 4 Unboxing (BetaNews.…: http://youtu.be/5x5dvAovy98
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Unfortunately not. Switching plans does not adjust your contract term. are you edge eligible?
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
The device was probably set to ship within that time window but due to inventory problems the date could of got pushed back as well. I know online you can always track your order status. And from my experience the date of the 31st they gave you meant that would of been the earliest it would be shipped by.
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] VillaCastana321:
Have you tried talking to a supervisor over the phone?
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] SMR-DINO313:
Villacastana321 question for you . I have 4 lines on my account . Sharing 1400 minutes . One line has unlimited data . Which is eligible for an upgrade . I want to upgrade to the note 4 but don't want to get kicked out of the unlimited data . And in the same time don't Wana spend the full retail price on the phone in the same time . I tried to transfer my upgrade but the guys at the Verizon store and in best buy said I would end up with out the unlimited data . Is that true . Do u know any way around it ?