yashsingh1/xdaforums huggingface dataset:
[Nexus 5 General] temka:
I have a faulty screen. Spoke with Google for an hour ago. It works like this:

1) they send you a link, you click it, it allows you to order a replacement device (don't worry about the low stock, the guy said they had replacement devices)

2) your Google Wallet account that you paid from will have additional GBP 299 (or 349) frozen (not taken from your account, but reserved as a deposit).

3) you send your old device to them via UPS (they provide you with a UPS label you attach to the package so it won't cost you anything).

4) once they receive your old device, the money on your account are released.
[Nexus 5 General] DowntownJeffBrown:
I highly doubt that will ever happen. Its not like changing the color on a back its a screen. Its a main component of the phone and the nexus line has always been about keeping it simple.

>^.^< Sent From Meow G2
[Nexus 5 General] x111:
In this case, I just hope LCD technology will died as soon as possible or at least they will significantly improve it.

Colors very bad, angles very low, black color not exist - black background = white color (wtf!).

p.s. and yes I look on my phone not just straight.

p.s.s. Every time I compare my Galaxy s4 with the best screen which I ever seen. But nexus 5 works far away better and faster than Galaxy s4 and perhaps others phones.
[Nexus 5 General] melogray:
If you're into super-bright colors and true blacks, then yes, AMOLED is the way to go. But there are just way too many downsides so personally I won't bother buying a phone with an AMOLED screen. And viewing angles aren't that great with AMOLED either - ever looked at the Lumia 925? Just tilt it slightly and the whole thing turns green. AMOLED screens are totally oversaturated, barely visible in sunlight, there's burn-in, awful white balance, poor brightness level (in some cases the whole screen is uneven), and they're only really energy efficient when viewing dark content.

I would choose an LCD screen over an AMOLED screen anytime. I agree that there are better LCDs out there than what the Nexus 5 has to offer, but overall the screen is really good. But that's just my two cents.
[Nexus 5 General] billups55:
My screen has uneven colors, most notably in Google now and chrome. The shades of the same color look different from top to bottom. Also at the very bottom if I'm in Google now it looks like a yellow beam of light. Google won't replace it they say all screens have variances. I feel as though they are cracking down on rmas due to the multitude of returns for non issues suck as rattling. If I set my colors to real saturated then it kinda goes away but I want the realistic colors this screen can produce. I'm kinda sick of over saturated amloed screens.
[Nexus 5 General] danarama:
I don't think you understand the word defect in this context.
[Nexus 5 General] x111:
Good point, but it is nice chance to tell my pain about nexus 5.
[Nexus 5 General] danarama:
I like the colours of the lcd. Personally I love how unsaturated the colours are. Natural and accurate to my eyes but I really miss the practicality of samoled displays.

I hope one day, our phones get the LED backlight technology present in current "led" (lcd) TVs. Accurate colours with great contrast, true black and power benefits. Best of both worlds... but we may never see that day.
[Nexus 5 General] bblzd:
Only Samsung has been making OLED mobile screens so far. LG did release their first one with the G Flex so you might one day get your wish. However the 6" 720p curved screen in the G Flex was not reviewed well and said to look grainy.

I personally prefer accurate and natural colors but it is still early for OLED.
[Nexus 5 General] x111:
any colors that human eyes can see are natural !

please, call things what their are.
[Nexus 5 General] jtwlbz:
Will Never happen within nexus 5. You can pray every day. Next nexus may be samsung who knows.
[Nexus 5 General] :
Can we move on from this tangent? The screen isn't even a defect.

My YouTube app is bugging out. It makes a black screen and only plays the audio. Any help in that department?
[Nexus 5 General] danarama:
Yes lets move on.

Hardware faults are defects,.or software if it affects all devices. YouTube bugging out also isn't a defect
[Nexus 5 General] FuMMoD:
Has anyone had any issues with the physical glass on their screen? For some reason there is a patch on my screen that's kind of rough and I can feel it with my nail. It's only in one spot and I've spent the past hour cleaning it and its still there. Could it be the coating wearing off? Everything else is super smooth and feels nice.
[Nexus 5 General] ej8989:
I have this. Refer to this post: http://xdaforums.com/showpost.php?p=50059401&postcount=1938

However, I can't feel it with my nail. I immediately installed a screen protector and it's gone.
[Nexus 5 General] letdatbassknock:
I've been having issues with the camera. At times it works well and focuses, then other times the camera won't load or focus at all and a green screen comes up, and I end up exiting the camera. It seems like I have to keep clearing the camera cache to get it to work properly each time.
[Nexus 5 General] ArtieQ:
So how is the GPS on this now? Does it still have issues to lock?
[Nexus 5 General] danarama:
Hard to say. Have never had issues with gps lock
[Nexus 5 General] Aenima462:
No defects whatsoever with my Nexus 5. Buttons don't even rattle if I shake the phone. My only complaint is the speaker audio, but I rarely ever use it.. Just the odd youtube video here and there, and I generally always have my IEMs with me.
[Nexus 5 General] bblzd:
At times such as highway driving the speaker sound can get lost. Don't forget there are tons of software mods you can download to increase volume and sound quality.
[Nexus 5 General] lskeys:
Got a RMA

Got my replaced Nexus 5. How to I tell which version this is. When I look in "About phone". "Status" Every this is the same as the one I got in November, 2013. I hope this is not a refurbished one. I was told by the google rep on the phone that they were sending me a new Nexus 5.
[Nexus 5 General] danarama:
There are no "versions". There is no way to tell if it is new or refurbished. The serial number tells you when it was manufactured

http://xdaforums.com/showthread.php?t=2597276
[Nexus 5 General] -Grift-:
Any ones else have issues on their N5 with Wireless AC 5Ghz? Mine keeps loosing data connection even though it stays connected to the wifi network.... (After some usage no data will be sent or received at all...) 2.4 Ghz Wireless N works flawlessly.... Happens on Stock and custom ROMs (Just got my N5 earlier today)
[Nexus 5 General] lskeys:
Thanks for some clarity. I Guess mine 312, my first one was 310. Just hope it is not refurbished.
[Nexus 5 General] alb3rtt:
Nope. Works flawlessly here.

Some people have being having WiFi issues though, you could wait for an update or use a kernel with updated WiFi drivers. (Eg: Franco)
[Nexus 5 General] -Grift-:
hmm im on elemental right now
[Nexus 5 General] alb3rtt:
Does it still disconnect? Try another router.. & go to settings/wifi/advanced and untick avoid poor connections and put the frequency band in 5ghz. (If these dont change anything, untick wifi optimization too).

My nexus has the best wifi out of any previous devices ive had by far. My s2 always had 1 bar of wifi unless im 2m from my router. My nexus gets 3 bars from my backyard :D
[Nexus 5 General] -Grift-:
So far so good hmm thats funny lol... My SII never saw the light of 5Ghz :laugh:

Just a dumb question, does Wireless AC suck more juice? :p
[Nexus 5 General] alb3rtt:
No idea. :/ Maybe, maybe not. See how your battery life goes using it.
[Nexus 5 General] Geckogeek45:
I've got lot's of issues.

First of all, I have a tiny hole in the back part of the phone (like a needle). Second, I have an INTERNAL scratch into my front camera (it works well, but it annoys me). Third, when I connect my Nexus to my computer via USB starts working with a lot of lag. Anyone knows about this issues? Should I call Google Play and tell them this? Thanks a lot:)

Enviado desde mi Nexus 5
[Nexus 5 General] LeeSta108:
I have a purple spot near the top of my screen. I can see it at all times, but it is more noticeable on darker backgrounds. I realized when I pulled down my notification bar one day. Will Google take an RMA for it?
[Nexus 5 General] severoprisan:
Sometimes when someone calls me the phone rings but it doesn't show who is calling. It shows the home screen and auto-answers. Then if I want to call someone it says Call not sent.
[Nexus 5 General] samkent6:
Most likely a stuck pixel you can try various things to remove it which I would recommend doing first because it seems a bit of a pointless reason to RMA if it can be fixed? Unless of course its a dead pixel but they tend to be white or black
[Nexus 5 General] LeeSta108:
It is not a dead pixel. It is actually a quite large spot. It looks a little like this one.
[Nexus 5 General] Tunderpimp:
My phone blew up, catching my cat on fire. WTF
[Nexus 5 General] melogray:
That's definitely not normal. I'm pretty sure Google will replace it.
[Nexus 5 General] amangupta:
I'm facing a similar issue. It works only at 2.4 GHz, not at all 5 GHz. One more thing is that the it keeps dropping occasionally, and I have to toggle it off-on to get it working again. (I'm sniffing free WiFi, so it might be due to weaker signal strength perhaps..)

That's contrary to the WiFi of my laptop, which works perfectly, on the same WiFi network..
[Nexus 5 General] patkylie:
I got a black spot on the camera few days ago. Sure it is a non-removable spot, probably a tiny dust enter the lens.....

very dissappointed ! contact Google, they will replace me another Nexus 5

:(:(:(:(

I am using Purity ROM for few months. Thanks God I can return it to stock, locker and Resetting the tamper flag and Continue the warranty ~~:D
[Nexus 5 General] psy_spy:
+1. Same Issue. I too have to toggle the wifi. My laptop works fine.
[Nexus 5 General] Coderedpl:
Sadly looks like I have to reply to this topic.

Out of nowhere my vibrate just stopped working completely. Noticed after I had a missed call and phone was on desk. Luckily I'm within, 14 days at tmobile so getting that done later.
[Nexus 5 General] Beta7:
Sound quality from the ear piece

Has any of you guys experienced problems with the sound quality from the ear piece when doing phone calls?

I had my first phone replaced, since the sound quality in the ear piece was rubbish. All phone calls started out sounding like the person on the other end was talking through a walkie-talkie. When the person didn't say anything there was absolute silence, and when he talked I could hear speech and a lot of noise (I tried doing several calls to other people). Then the sound quality would suddenly change and be loud and clear, just like it's supposed to be. More or less all calls start out sounding rubbish, and then suddenly sound really good.

Sadly, my replacement unit also suffers from this faulty ear piece (or whatever is causing the bad sound quality). In addition my replacement has a loose power button, even though it was manufactured in January. :eek:
[Nexus 5 General] eshopper:
chk if u have any third party apps installed when a call is activated like true caller or something.. uninstall it!
[Nexus 5 General] bblzd:
Contrary to popular belief, there was no hardware revision.

I've heard of only a few people with your ear piece issue and I think it might be mobile network related. Are you on edge or forcing 2g perhaps?
[Nexus 5 General] NotFromMountainView:
You don't need to worry about any flags! To Google this is a developers device & they welcome unlocking & kernel/ROM experimentation. The hardware is covered regardless with the only probably exception being if you greatly overclocked it and somehow burnt out the device.
[Nexus 5 General] augie7107:
Had Nexus 5 since launch. It just decided to not respond to touch sporadically. Progressively got worse over last few days. Recycled it and now on a Windows phone. Guess Nexus build quality of initial batch was inferior and they rolled out better units since. Too bad because I really liked the device. It was never dropped or manhandled so I'm assuming the digitizer went bad.
[Nexus 5 General] patkylie:
Thanks for your advice. But How do Google know you didn't overclock or so if you gave them a Rooted, Unlocked and Custom ROM phone ??

Well, I am not going to take that risk. Coz I already bought another Nexus 5 (according to Google's instruction), and they hold up the credit card transcations until they receive the old N5 and make sure it is not the results of man-made.

ANyway I have to clear all my data on the phone before I sent it back ~~

:cowboy:
[Nexus 5 General] Beta7:
Yeah, I read about the non-existing hardware revisions after writing my post. Weird that the first unit had tight buttons, and that the second unit had such loose and crappy-feeling buttons. They should be able to manufacture phones with similar feeling buttons across factories.

I was on 4g (wifi actually) when I eperienced these issues. As I understand, data connectivity is not relevant when making phone calls, but am I wrong? The difference in sound quality from the ear piece was very noticable, but I am starting to think that it was not the ear piece itself, but maybe some circuit or software that is malfunctioning. Damn it. That first unit was such a nice phone if it wasn't for the crappy call quality.
[Nexus 5 General] severoprisan:
Maybe because I have some Smartwatch2 extension
[Nexus 5 General] NotFromMountainView:
Actually I added that extra warning just to be overly cautious. In reply to my query about unlocking/ROMs & warranty, Google responded that it's a developer device and they fully expect people will unlock, root, etc., and the warranty would not be affected. As I was typing I imagined some bizarre scenario where someone might flash the world's craziest ROM and literally fry their phone -- under those circumstances you might get some resistance & I don't want to be responsible.

This said, I would probably do a factory reset of any device I returned just for the sake of propriety. But no need whatsoever to hide the fact that the phone had been unlocked.

Just to make your day, here's the text from Google -- see if you could possibly want anything better, or if you interpret it any differently:

(From this I think they'd probably even cover my imagined crazy overclock to flameout scenario -- but do not try it!)

...and you can 'thank me' if this made your day.
[Nexus 5 General] patkylie:
thanks for you quotes. I came from samsung and nexus 5 is my first nexus device. never imagine Google is so open minded.
[Nexus 5 General] Klaus88:
In my case touchscreen gets totally crazy only when USB is plugged in. By AC there's no kind of issue.

Other issue, with USB connection, sometimes media or other services get crushed.
[Nexus 5 General] danarama:
Sounds like a dodgy cable/usb port. Tried others?
[Nexus 5 General] Klaus88:
Tried all usb ports of one desktop and 2 laptops with Windows 8.1 and Windows 7 with three different cables..this has happened also with stock rom. I'll try to reflesh with a differente kernel maybe..
[Nexus 5 General] pconway:
My Nexus 5 from November ended up having a camera issue. After 2-3 months I noticed a blur in the same spot in photos that I took.

This was odd because the lens was clean. I even kept the tape from the factory on there. So I took the tape off. Still got the blur.

It appeared that there was dirt between the lens and the sensor.

So, I called Google and they put me through the rma process. I had a new phone arrive in 4 days and I sent my original back.

The rma was smooth and I'm happy with the replacement.
[Nexus 5 General] Coderedpl:
Got my replacement from Tmobile yesterday. Initial issue was that the vibrator stopped working completely.

The replacement works fine and the buttons actually feel better.
[Nexus 5 General] patkylie:
I got my replacement today. But I have question when restoring my system. I already has a CWM backup in the old N5 and I transfer the whole "backup" folder into my pc.

I then transfer the "backup" to the new N5 and using CWM to restore the system. EVerything works fine. After reboot, It keeps show "com.google.gapps" and "Google Play" has stopped. I try to wipe the system and restore again, setting -->all app --> reset perference

still no use ~~
[Nexus 5 General] WarRaven:
Hope you didn't try an copy over your EFS partition?

WR

Sent from my Nexus 5
[Nexus 5 General] patkylie:
what is EFS partition?

I just copy the whole "backup" folder into mnt/shell/emulated/clockworkmod/
[Nexus 5 General] Ubichinon:
I just found out that the GPS isnt working at all and i cant get a lock... Its probably the loose antena, but i think i dont want to fix the phone myself and risk loosing waranty...
[Nexus 5 General] WarRaven:
That is where the phones IMEI stuff is kept.

It is applicable only to the phone it is from, if used on another you'll lose ability to use as a mobile phone.

Its only thing that you can't or shouldn't copy onto another phone.

WR

Sent from my Nexus 5
[Nexus 5 General] LaurenceGough:
Interesting, I have the same problem:

http://xdaforums.com/showthread.php?t=2637312

Anyone else?

I'm kind of scared of using it now without a screen protector - which you shouldn't really have to use with GG3! :(

Fingers crossed there were only just a small number of defects but I have had to send my phone in for repair twice regarding this so been without my phone for almost a month :(.
[Nexus 5 General] Jay_Bee:
Haptic vibe/feedback is horrible, can't find a way to tune it and make it feel like any other phone when typing. Motors are slow or something.

Power button is loose, i even went back to koodo to get another on.

Same symptoms on the new one :/
[Nexus 5 General] ej8989:
Turns out to be an oleophobic coating problem. I was frustrated at first because this happened in just 3 weeks. Everything else is perfect anyways, so I'm not returning this device because the replacement might have a malfunctioning vibrator, yellowish screen, horrible speakers, defective mic, inaudible earpiece, and annoying creaks.
[Nexus 5 General] LaurenceGough:
Well yes, the coating come off on mine too. Well, the shop is repairing mine under warranty but they have already cocked up once so fingers crossed for the 2nd time.

If it's a yellow screen now they can have it back for repair again.
[Nexus 5 General] clon12:
Mine is Red Nexus batch #401

and apparently the power/volume buttons still rattles a bit (it isn't in place). but it doesnt make any sound if i tap the phone etc. not that serious of a problem as compared to the earlier batch.
[Nexus 5 General] monkeypaws:
Batches don't matter. Its luck.
[Nexus 5 General] Beta7:
Seriously, the Nexus 5 doesn't seem like such a great buy no more (bear in mind that in most countries it's not a 350 $ phone). I recently returned mine due to incredibly bad call quality and a overly loose power button, but was thinking of getting another one in a month or so... but after reading about the issues in this thread I'm not really sure any more. Of course there are just as many satisfied customers, but it more and more seems like the Nexus 5 is made up of a flood of questionable components that makes it a lottery whether you'll get a flawless product or not.
[Nexus 5 General] ConorCX:
The ones who have problems shout the loudest, and the ones who have functioning devices are usually the quietest.

Remember, not everyone that owns a Nexus 5 uses this thread, let alone xda. This thread is not a total accurate representation about the ratio of faulty to non-faulty devices.

Sent from my Nexus 5
[Nexus 5 General] vin4yak:
The camera hole at the back is far from perfect... it has a huge gap on the right hand side.. Dust gets trapped in it daily! and true that [MENTION=2870609]Beta7[/MENTION] !! I paid Rs.34000 for it ($550 approx) for it here in India...

However, my n5 has the big speaker holes and there is absolutely no rattling/creaking of the power and volume rocker buttons :)

Yeah! I read that read... so it's probably best we use screen protector all the time.. right?

Btw, what causes the coating to come off? Excessive usage of cleansing agent? Cleaning with a damp cloth?
[Nexus 5 General] enter260:
dent

I have a small ding/dent on the back corner of my red Nexus 5. Not sure if manufacturing defect or my fault, considering I've babied the phone since I got it about 2 weeks ago. Other than that, nothing really to complain about.
[Nexus 5 General] jcarlm:
Took me 2 exchanges at 2 different T-Mobile store to get a flawless one. So I had 3 of these phones in 1 week and the third one was the charm.
[Nexus 5 General] jadwv2210:
Same thing happened to me and I just got my replacement yesterday.
[Nexus 5 General] ej8989:
I wouldn't consider any device flawless. Satisfaction is a choice.

I sweat a lot and I call a lot. Maybe sweat and friction? I don't really know. I don't use any cleansing agent. I always clean the screen with a dry microfiber cloth.
[Nexus 5 General] clon12:
true. i thought that the newer batch fixed it as per confirmed by Google. Guess not.
[Nexus 5 General] hormosapiens:
I just got 2 N5 yesterday and the TMO rep told me they just came a week ago. they have both lose buttons and the small speaker/mic bottom. dont know what batch they are but the problem persist. and I dont like those buttons. overall the phone is great.
[Nexus 5 General] danarama:
1) They're not batches. They're manufactured constantly.

2) Google haven't confirmed anything

---------- Post added at 02:44 AM ---------- Previous post was at 02:43 AM ----------

There are no batches. Its the same old bs story resurfacing every month since December
[Nexus 5 General] clon12:
:rolleyes:

thanks for the clarification though
[Nexus 5 General] Anthonok:
Found a dead pixel randomly today on my red N5. Just going to ignore it more than likely though. Got it the week it came out and didn't notice it until today. Ironically I noticed it after I finally flashed CM lol. OH NOES GOOGLE MUST BE PUTTING A PIXEL FUSE IN NEW DEVICES THAT KILLS A PIXEL IF YOU FLASH TEH CUSTOM ROMZ!!!!
[Nexus 5 General] jiayit:
I've got a red N5 that has a 'bruise'. Similar to the user with a purple spot, but it's black. Noticeable only on light backgrounds.

But I got my set from Japan (US LTE does not operate on the same freqs as my country's), so RMA-ing would be a problem since it would cost about 50 dollars and a month, gonna just live with it.
[Nexus 5 General] vin4yak:
Why don't you get back to stock and RMA it?? It's only going to take a week at tops!
[Nexus 5 General] Anthonok:
Don't they put a hold in your card when you do that though? Im in the middle of moving and don't have extra funds
[Nexus 5 General] FuMMoD:
Yup they put a hold so that's why I haven't had a chance to rma lol.
[Nexus 5 General] rgao007:
AnTuTu Benchmark Scores?

I've got a Panda 32 GB Nexus 5 that scores 26917 on AnTuTu. I've looked at my friend's and he gets 28000+. Is anyone else having lower benchmark scores?
[Nexus 5 General] ej8989:
I get 24,000-25,000
[Nexus 5 General] rgao007:
...whoa
[Nexus 5 General] ej8989:
A week ago I got 37,000. I don't know how/why. Maybe it depends on the apps installed and are open. I tried benchmarking on fresh boot but I got around 26,000 only.
[Nexus 5 General] abdel12345:
It doesn't even matter. As long as the phone runs smooth and no issues then who cares? I never understood the hype about benchmarks.
[Nexus 5 General] ej8989:
It's called "benchmark" for that exact purpose. It should be reliable. But it isn't because benchmarking apps are flawed in many ways. Anyway, i just answered his question. No need to go crazy about it.
[Nexus 5 General] bblzd:
Thermal throttling. Working as intended.
[Nexus 5 General] mistahseller:
Numbers mean everything to people. Some people just aren't satisfied if their phone scores 50,000 they'll be mad because it didn't score 50,001.

Sent from The Deathstar
[Nexus 5 General] wideasleep1:
And what an entirely pointless exercise that is. Perhaps a return to topic time.
[Nexus 5 General] samkent6:
My n5 is flawless, but as somebody said earlier flawless is a choice so it's flawless to me but may not be to others.