yashsingh1/xdaforums huggingface dataset:
[Nexus 5 General] bleets:
Wait what...

Is it wrong to expect a £300 device to be right?

In all the years i've owned phones (and i can list them all starting with a Motorola M3377e, Nokia 6110, ericcson T28, Nokia 6210, 6310i, 6230, 6230i, another 6230i, 6500 classic, N900, samsung galaxy nexus) along with a few tablets (nexus 7 2012, nexus 7 2013 LTE, asus transformer TF300T) along with countless other gadgets...

Not one has had any quality issues.

So am i wrong to expect my new device to be the same?

If my power button is rattling like an idiot whereas other units I have had havent displayed the same issue, is it being a perfectionist?

If it's losing mobile connection in a place where my old handset is full signal, is that being a perfectionist?

If my vibration motor is tweeting at me like a budgie instead of actually providing feedback, is that being a perfectionist?

In the many many years i've owend all sorts of electronics...and i've never had an issue with any...i don't think it is wrong to assume that the nexus 5 should be in full working order.
[Nexus 5 General] allindaze:
That's just a testament to the low build quality I guess
[Nexus 5 General] uh60james:
Sprint, Best Buy, Radio Shack (in Sprint box with SIM installed but same phone) Amazon and T-Mobile.
[Nexus 5 General] bleets:
You mean...

That's what I get for buying Lucky Goldstar.
[Nexus 5 General] Sesamechicken:
I think I got the second revision though. And I am really glad too.
[Nexus 5 General] bleets:
How can you tell if you got the 2nd rev or not
[Nexus 5 General] crzycrkr:
Mine had two if the white stickers sealing the box with the first ones cut. Assuming mine was used for quality control. Not sure any other revisions have been done yet. I still had to do the update, so it couldn't be too new
[Nexus 5 General] Mantvis:
Dust particle on the screen, stuck between adhesive and the glass.

Sim tray not flush.

Rattling lock/unlock button.

And one more annoying thing. From the face of the phone there is a very small gap between a side of the screen and the side plastic and some debris gets stuck in there from the pocket. Especially the light one are annoying since they are seen easily.
[Nexus 5 General] alexobrien90:
very satisfied...

Ordered mine on OCT 31, got it NOV 8, realized that there was one very noticeable STUCK pixel (bright green). Called them on NOV 10 and didn't have to provide proof, they shipped my replacement on NOV 11. Got my new one on NOV 15 and it is great! The power button is also a tad bit tighter. Everything on this one is working perfectly and I am extremely satisfied with their service.
[Nexus 5 General] wideasleep1:
The UK in particular seems to have gotten a dodgy batch.
[Nexus 5 General] Citizen_Snips:
Northeast Coast USA - I'm only experiencing a rattling power button.

Sent from my Nexus 5
[Nexus 5 General] blackplague1347:
Around the camera flash module, you mean? Yeah, mine was creaking there yesterday. Today, oddly enough, it's not. Changing weather conditions, maybe? Idunno.
[Nexus 5 General] mr1ncred1ble:
I have an issue where all audio cuts out completely until a reboot. I'm not sure if this is the audio bug that Google is working on, or I should RMA this thing?

Other issues include:

Some ringtones and notifications seem very quiet

Random GPS signal lost when using navigation

Browsers freezing up temporarily (Firefox and chrome)

Hangouts, Google now, and other apps fc randomly.

all this seems software related, tempted to RMA but I have very little light bleed, no physical issues I can find, and vibration seems good. Advice is appreciated.

Running Slimkat with Franco kernel.
[Nexus 5 General] Simonna:
I think it's rom or kernel related.
[Nexus 5 General] marcusxv3:
PLUS ONE TO THAT!:good:
[Nexus 5 General] DowntownJeffBrown:
What rev do u have? Mine is a rev11 which was shipped the Saturday after launch. So rev11 is the first public rev. If you have the second revision it would be rev12 and u can reboot into bootloader to find out.

>^.^< Sent From Meow nexus5
[Nexus 5 General] crzycrkr:
Mine is also 11. Guess I just got a good one
[Nexus 5 General] MattyPW:
Just swapped my White 16gb for a Black 16gb as I prefer the soft touch feel. Glad to report the new device is much better than the old one!

Old one was almost perfect bar a noisy vibrate motor and slightly loose back cover in areas.

New one is perfect apart from slight button movement (but no rattles so I'm happy :)). New one also has less light bleed than the old one. Just checked and the new black one I have is a Rev11 so must be a good one from the original batch. Not sure if the UK has any Rev12's yet?! This one was new stock at Carphone Warehouse.
[Nexus 5 General] deathmaker06:
Don't know if this counts as a defect but no matter how many times I re measure the battery I keep getting around the following mAh rating.
[Nexus 5 General] klaus54c:
Hi, I'm from Italy.

I did 2 RMA.

The first device had the vibration's motor faulty (it chirped like a finch instead haptic feedback).

The second one was good for vibration, no bleed or yellowish, no rattles, but....

Two dead pixel (or dust?), one in the center of the screen and the screen near the volume button made ​​a noise as if it come loose.

Now I'm waiting for the third. This is "Google Lottery".
[Nexus 5 General] aumkarpraja:
Hey guys. In the case of my phone, no issues aside from a rather muffled sounding speaker and the fact that my vibration is loud (does not squeak or anything) but I can't feel it vibrating in my pocket that much, it's too subtle of a vibration. It doesn't make any sort of squeaking sound like people have been complaining but it's loud and it's weak feeling (even after turning it up to 100% in FauxControl. I have Faux's Kernel). Is this normal or do I have a dud here?
[Nexus 5 General] billups55:
Hello all just wanted to share my defect. I have a few dead pixels that does not bother me, but not every now and then vertical lines appear on my screen then go away. I was thinking about doing an rma for this but has anyone else had a vertical line issue?
[Nexus 5 General] marcusxv3:
Apparently there is a new built name 311k that started shipping.. Has anybody received it? first build number was 310k, it would be interesting to see if there is any improvement in the general build quality.:fingers-crossed:
[Nexus 5 General] DowntownJeffBrown:
If the rev number didn't change then I doubt it. This just means they are selling a lot of nexus5's and now the manufacture(Build) number had moved up not the revision number. If u said that rev12s were now shipping then my ears would be perking up lol

>^·^< Sent From Meow LG G2
[Nexus 5 General] dk206:
Doesnt anyone nexus 5 creak at the back when you press? Even a slight press.....

It doesnt creak when you use it for inputing text so it doesnt bother me that much but just wanted to know.

Black 32gb
[Nexus 5 General] MattyPW:
My old white creaked, new black one is solid :)
[Nexus 5 General] LoRd_LyKoS:
Me too! 8 hot pixels in my first....1 dead piel/dust in my second...and now asking and waiting for my 3rd one....I am starting to be fed up with them...Because I can understand some glitches in a few devices, but by now I have had problems in 2/2 and I expect not to have trouble with my 3rd...
[Nexus 5 General] k1x1987:
gaps between display glass and body?

hi,

i would like to know, if your devices having the same small gaps between the display glass and the plastic body like my device? After almost 2 weeks of usage, my phone looks like its a year old. There is getting more and more dust and dirt into these gaps by taking the phone in my pockets and i cant remove it with my fingernail, because the gap is too small.

Anybody else have these gaps, which successfully collections amounts of dust and stuff?

Would google rma my device ? (i also got the loose power button)

thanks
[Nexus 5 General] klaus54c:
It' s the law of averages... Now we have 33.3 % periodic to have a not defective device :p

Tomorrow comes my shipment, I'll keep you updated.
[Nexus 5 General] Djapatos:
Not really a defect but dammm this phone is like fingerprint magnet.. I m sure the FBI could easily use this phone to collect fingerprints :p
[Nexus 5 General] WOrLdWAr2:
Use the edge of a piece of paper or magazine paper corners to flick it out.

Btw since this is a 90+ page thread, it's probably been mentioned, but I have recently been in possession of three Nexus 5's and a fourth one as my friend's, and all these phones have the same issue, hissing/static noise in any and all video/audio recordings which use the primary mic.

Google "nexus 5 microphone noise", and click on the YouTube video with the colorful Android Mini-Fig "Noogle" in the thumbnail and you will hear what I'm talking about.

Using the old version (before v.10.5) of "ASR Sound & Voice Recorder" from the Play Store demonstrates something interesting:

Perform a recording with default settings, that is, Echo Cancellation enabled, you will hear static/hissing.

Perform another recording with the Echo Cancellation disabled, and the recordings come out crystal clear.

Can anyone confirm this on their Nexus 5's recording a video or audio sample and play back if you hear this hissing/static noise? If you do can you guys quote reply me so we can see how widespread it is? Enter the first 4 letters of your S/N from the box if you can, this is your production date and place identifier, and batch. Also type how severe the static is and with what apps.
[Nexus 5 General] jonkillops:
Craptastic! Just received my shiny new Nexus 5 today. Found it has a broken volume rocker button. There's a crack splitting the button in two towards the lower half of the button. :(
[Nexus 5 General] mattkroeder:
My phone has pretty bad backlight bleeding but it's something I can live with as opposed to dead pixels. I think I'll just live with it instead of playing the RMA lottery.

Other than that, I'm happy with the Nexus 5
[Nexus 5 General] spypack:
This really is a lottery. I got my replacement yesterday and also sent back my 1st one for 3 dead pixels. Couple hours later notice dead/stuck or maybe dust on the bottom left corner, can't see it when the nav bar is black. Tried to set up a 2nd RMA and they emailed me back that I have to wait for my first RMA to clear first...
[Nexus 5 General] marcusxv3:
Maybe google is resending RMAed devices to other people lol:silly:
[Nexus 5 General] SqueakyWizard:
Just plugged my charger in and it started making a hissing and crackling sound... :confused:

Unplugged it and it carried on getting higher pitched :eek:

Looks like I'll be calling Google at lunch!
[Nexus 5 General] Wutang200:
Dead Pixel Found

Close to the centre height wise but more towards the left.

Phoned Google, replacement on it's way within 3-5 working days, drop old phone off in a prepaid bag at Post Office, done.

Gotta love Google's replacement service!

This MUST sway a lot of you away from getting the Samsung GS4 or a HTC One!!

When my Mrs' HTC 8X went wrong, she had to return it and was left without a phone for 2 weeks!

I find Google's service close to Apple's service when it comes to this kind of thing (Apple a great deal more convenient though).
[Nexus 5 General] Wutang200:
After 2 days of ownership, I have a dead pixel. Also the power button is wobbly. Volume rocker feels fine though.
[Nexus 5 General] altrstar:
Not sure if this goes here but I guess "in general" - I was looking through the product forums for google nexus and found this:

http://productforums.google.com/forum/#!category-topic/nexus/using-the-camera/icGYmEYLiOw

I'll be super disappointed if it cant be fixed through software :(
[Nexus 5 General] Wdustin1:
Been watching this thread since it first opened. I was terrified that my new nexus was gonna have so many issues. I received my new phone yesterday and checked for everything mentioned here. Nothing, perfect screen, volume seems OK to me, no button rattles. Anyone reading this and thinking about canceling dont! People are getting good phones
[Nexus 5 General] marcusxv3:
Hello, can you please let us know when u placed your order?
[Nexus 5 General] Wdustin1:
Oh sorry ordered on 11/11 morning. 32gb black, in my hands yesterday
[Nexus 5 General] htc fan89:
Anyone else got this problem? My display went black and a line kept moving around the display...
[Nexus 5 General] trsix:
had that once

Had that symptom on a previous phone.

Took it to sprint they said unrepairable.

I bought a battery off craigslist. Fixed.

Bad battery.
[Nexus 5 General] lll_ari_lll:
OP, can you edit the first post with a list of defects to check straight out of box?

I guess that will help a lot of people
[Nexus 5 General] bleets:
latest handset had rattling power AND volume buttons :(
[Nexus 5 General] klaus54c:
Wow!!!! After "only" 2 RMAs, now I've a perfect nexus 5!!! 0 dead/stuck pixels, no light bleed, the vibration is more quiet ( i can't hear any noise!!!), i don't have sound distortion. Start button is tight. It's simply perfect...

I win the lottery!
[Nexus 5 General] daewond3r:
Got my phone yesterday from T-Mobile. No dead pixels but there is definitely some play in the buttons. Volume is very noticeable while power in only slightly noticeable. Will debate whether or not to return.
[Nexus 5 General] pjj5001:
I had to RMA 2 of my nexus 5. One for a dead pixel and another for a loud vibration motor. I went to the Tmobile store once I heard they started carrying nexus 5s and the sales rep was nice enough to open up 3 nexus 5s for me. All of them had the loud/noisy vibrations. However, the display one didn't.

It's like trying to hit the lotto to find a perfect one. I'm currently on a 32 gig white and I have no issues except for the loud vibrations. When I tap the upper left side of the phone, I can hear a slight rattle too =/. FML.
[Nexus 5 General] Gorgtech:
I´ve received my Nexus 5 ( white 32 GB ) yesterday and I´m quite happy with it. Well, I´m not sure if these "flaws" can be considered as defects:

- the vibration sounds and feels somehow awkward, similar to a dying car engine in comparison to the Samsung Galaxy S3 which is somehow stronger; well, not a big deal for me and doesn´t bother me at all.

- the screen is super crisp, the viewing angles are quite bad if you use a darker background. The white color seems to have a slight yellowish tint and looks quite "warm". Also not a big deal for me but in comparison to the Nexus7 II screen, it is noticeable.

In comparison to the Amoled screen of the S3, you really have to get used to a simple LCD screen. I somehow liked the strong colors

- the battery life is good but also shorter in comparison to the S3 with Boeffla Kernel an JB 4.1.2. The phone back also tends to become quite hot.

Well, maybe I´m blind, I did not spot any stuck or dead pixels while using test programs. I use my Nexus5 with a Spigen Slim Armor and am very happy with the overal quality. I´m not going to change this phone as long as it remains this way. I just wanted to mention what I´ve noticed.
[Nexus 5 General] keer-en:
My power button is slightly uneven and is loose but that wasn't enough for me to RMA it however I've also been having problems with in call volume fluctuating wildly so decided to call Google today to get a replacement. They said I should expect an email in 1 hour however it's been 6 and still no sign - how long did it take for you guys? I'm in the UK if that matters.

---------- Post added at 11:34 PM ---------- Previous post was at 11:25 PM ----------

Hi, I see you are in the UK. How long after the phone call did it take before you got emailed instructions regarding the replacement?
[Nexus 5 General] hoang51:
I had to get an RMA for my first Nexus 5 phone that I ordered on the day of release. It had at least 2 dead pixels. At first, I thought it was dust or defect in the Skinomi Techskin protection film. It turns out not the case when I removed the film to inspect. The process for getting the RMA wasn't smooth because I had to make 2 phone calls. The first one was probably dropped, never talked to anybody. The second call went well. But when I received the e-mail for the RMA, it turns out that the representative messed up the RMA and thought that I was returning the phone when I was requesting a replacement phone. I then had to reply to the Google e-mail and got that fixed up. I finally received my replacement Nexus 5, which was shipped out on Nov. 13 (received Nov. 15). My first observation for the replacement Nexus 5 phone was it had twice the number of white seals on the white box (new: 2; replacement one: 4). It was evident that the phone was opened up and then resealed. So dissatisfied with receiving an opened phone, I called Google and the representative came up with a response: Google may open up the phone for inspection. But if I'm still not satisfied, I can request an RMA for my replacement phone and try to get a new phone. I just have to wait for my first RMA to clear before placing a second RMA. I just shipped out the original Nexus 5 phone today.

I have yet to really test my first replacement Nexus 5 phone. But as of now, I am waiting for it to fully charge and the phone to restore all my apps. It looks like my replacement Nexus 5 phone has already updated Android OS, because I remember my original Nexus 5 phone I had to download an update before using it.

I suspect that if the representative is true to the words that the phone was opened up for inspection, I'm thinking that it was done to update the phone's OS. But I have no proof of this and anybody can speculate (which I've seen in some posts) that what I have received might be an RMA Nexus 5 phone that's been passed on to me from someone else or a refurbished one.

I will update this post and post my findings later regarding my situation. One thing for sure: I am glad that Google isn't giving me a hard time for returning the phone(s) and I commend Google's service and the representatives that I've dealt with professional courtesy.
[Nexus 5 General] ajitamk:
I dont think that bad screen quality counts as defect but I am disapointed too ... Low colour contrast, no pure white, black is to light, smal visibility angle (Samsung has much better display in my opinion).
[Nexus 5 General] DowntownJeffBrown:
We will get a gamma fix soon they are working on it. By they I mean xda devs. Also Samsung uses AMOLED screens so yes it's gonna look different though I prefer the n5 LCD to any AMOLED screen.

>^·^< Sent From Meow LG G2
[Nexus 5 General] bleets:
it has the typical IPS glow at angles which is a limitation of the screen tech...AMOLED is better for some things, IPS for others...there's always a trade off
[Nexus 5 General] DowntownJeffBrown:
[MENTION=4350973]bleets[/MENTION]

I agree I had a motox and actually liked the screen but I still prefer the LCD do to the more life Like colors compared to the AMOLED saturation.

>^·^< Sent From Meow LG G2
[Nexus 5 General] Kipp34:
I bought two phones on launch day, and both exhibit this issue. The thing is, this is my only defect, so I am not sure if I should RMA the device as the majority of people who get replacement devices still have issues.

See the following thread:

https://productforums.google.com/forum/#!topic/nexus/0hvTK4eMVGk[126-150-false]
[Nexus 5 General] crzycrkr:
Agreed. I have to also say I find it funny that so many are considering the screen to be bad when it's quite good. I think I've maybe read one review that called the screen mediocre and all the rest said it was one of, if not the best, screens out there. I'm coming from a Note 2 and this screen is brilliant
[Nexus 5 General] lll_ari_lll:
Now Google is shipping another batch of N5 (311k) which comes with updated OS out of the box, So I don't think it it was opened to update OS.
[Nexus 5 General] mattcooper:
Anyone else having problems getting the Charger in/out of the usb? Seems its positioned weirdly in relation the case, slightly off or so. It goes in, but need wiggling/ a bit of force...
[Nexus 5 General] OneChance:
I've had 4 in total from Carphone Warehouse, No.1 dead pixel and horrible vibration noise, No. 2&3 Power button problem (this for me is really annoying) and finally No.4 dirt inside the phone, on the screen. I have now taken back the phone for good. Seems like common problems reading this thread.
[Nexus 5 General] ghost-5:
Everything is perfect here apart from the vibration motor seems to make more noise than vibration. Will see if I get use to it
[Nexus 5 General] linulli:
mine has a dead pixel (always black). :(

Keys are OK here. The power button is a bit too sharp but not annoying.

Are there any informations about the chances to get a replaycement? Ordered it from google play (germany). Everything else is great, but I will always look at that point in the next years.
[Nexus 5 General] Jiyeon90:
Get it exchanged asap
[Nexus 5 General] gamer.11:
Question:

The nexus 5 is 400+ ppi right? And the eye cannot differentiate between pixels density >300 ppi right? Then how does anyone(this is as a common question) find a dead pixel?and how badly would it affect display(visually)
[Nexus 5 General] kae0r:
The rattling is causing me issues... even made a vid:

watch?v=PwPEf2L67CA (cant post link as i registered just for this thread)

When the devise is vibrating (keypad press, phone call etc) it also rattles the power button causing fairly notable noise. If you have the phone to your ear you can hear the ceramics clicking away if your moving around as thew power button slides back and forth.

In the video I tap the phone a lot but you can also hear it when its moving around.

I'm going to try and swap my handset when CFW have some stock... apparenly there is only one handset in the whole of London at the moment.

The volume slider also rattles but hardly as much. I'm sorry but ceramic or light buttons is no excuse for a button not sized to fit or resistant enough not to rattle. I'm disappointed this wasnt addressed before release.

Outside of the only other issue is the phone crashed once when spamming all buttons when testing the rattling which was weird. Not had anything since.
[Nexus 5 General] linulli:
I can see a dark spot till ~30-40 cm on my display. I bet its a dead pixel. But maybe its dust or two pixels. I cant really tell, because its very small but definetly visible if you hold the phone close.

btw the pixel stays completly black. at that red part of the 5 in the standard wallpaper (upper right) a dark spot is clearly visible.

Oh and my father can not see it... but he wears glasses and is a couple of years older as I am ;)
[Nexus 5 General] southyjd:
I have 2 N5 16gb White, I ordered off play then they said it was going to take ages so went to CFW and got one. Tried to cancel google but I wasn't allowed so its being delivered today.

If you want you can buy it. PM me if so. Nothing extra. Just what I paid £308.99 (bloody delivery)

up to you. Can be there tomorrow
[Nexus 5 General] Audioboxer:
I've now owned the phone for two days. Only issue apart from the slight light bleeding is the sim card tray isn't flush with the phone. It doesn't affect anything and is pretty minor so I'm happy. Haven't noticed any dead pixels during use, but I haven't really checked either.
[Nexus 5 General] kae0r:
wow that sucks, I did exactly that.. ordered off play then realised it was more expensive and had to wait but i managed to cancel. CFW will replace mine when its back in stock so thanks but no thanks :(
[Nexus 5 General] southyjd:
Yeah it is but google offer full refund so its not going to horrendous. Will try ebay first too.

Surprised at all the defaults too. Not got a rattle or any light leakage at all.

Quite annoyed though, just seen someone say when you first setupup the phone a choose a English (US) google now will work with speech so ''ok google'' will work
[Nexus 5 General] chandlerweb:
Mine's the same so sort of glad its not just mine. Im waiting to see if anyone's had the balls too file down the end of the tray and take off about 1/2 millimeter to see if that fixes it.... any takers?
[Nexus 5 General] wideasleep1:
Aside from a dead pixel or two..it sounds like my Diztronic case will take care of the rattles the Sim tray bump and the buzzer vibe. Sweet.
[Nexus 5 General] shawnaye:
i'm sure it was mentioned somewhere saying ok google only works with US english.