yashsingh1/xdaforums huggingface dataset:
[Nexus 5 General] balla786:
RMA replacement order done Nov 10th, received replacement unit today.

I had processed an RMA for several Stuck Pixels.

New unit's screen is perfect!
[Nexus 5 General] anthrofear:
Were you unlocked? Root?

---------- Post added at 08:58 PM ---------- Previous post was at 08:56 PM ----------

Has anyone successfully RMA'd after re-locking and unrooting? Just curious.
[Nexus 5 General] beorn:
What I'd give for just a rattling power button...

My touch screen seems to be defective, it's not recognizing touches correctly. For example, I can't tap and hold, it always assumes multiples taps. I can't use the keyboard correctly, it assumes multiples taps. I have trouble even unlocking the screen since I can barely hold the lock to move it.

I thought this was a software issue because it seems to work fine for 3 or 4 seconds but then it goes back to the same. I tried everything I could think of, including using the SDK to flash the official ROM again. Still the same.

Best (worst) part is, I'm not in a supported country so I'm not even sure if I'll be able to RMA... I've contacted Google support about this by email and asked for a replacement. They asked for my IMEI and "forwarded my case to a specialist". That was about 36 hours ago and still no new reply.

Anyone has ANY advice? Whether it is on how I could fix this or if you were ever in my situation (not in a supported country and have to RMA)

Thanks!
[Nexus 5 General] anthrofear:
Has anyone successfully RMA'd after re locking and unrooting back to stock?
[Nexus 5 General] DowntownJeffBrown:
I have on other nexus devices I've bought from the play store. It will be fine :thumbup:

>^.^< Sent from meow nexus5
[Nexus 5 General] scorpeeon:
Hello there!

Mine has 2 stuck (semi-dead?) pixels, one visible on blue, one visible on black.

I'm not sure if I want to RMA it because if this, in most cases they're really not visibe.

But I also noticed something else: I know the speaker is not spectacular but when on max volume and try to Android Beam it with another device, the sound when touching the 2 devices together is creaking/crackling really heavily. It's mostly only on max volume, on even a bit lower it's way better. on lower volumes it's pretty much non-existent (nor does it sound good though).

Do you think this is a defect and everyone has this? Can you try it if your phones does this creaking/crackling when Beaming on max volume?

I should decide whether to RMA it within days because I'm not in a Play Store supported country and will have an opportunity soon to do an RMA relatively hassle-free.

Also is there a specific list of other defects I should check just to be sure?

Thanks.
[Nexus 5 General] DowntownJeffBrown:
Supposedly Google is aware of the speaker issues on the n5 and are currently working on a software fix. If you notice the speakers are very loud on some things but very quiet on others

>^.^< Sent from meow nexus5
[Nexus 5 General] scorpeeon:
Thanks! So this is creaking/crackling from the speaker is probably not an individual defect (and I shouldn't RMA because of it)? Can you reproduce this issue the way i described?
[Nexus 5 General] DowntownJeffBrown:
Just did it with my n5 and n7 and I can confirm.

>^.^< Sent from meow nexus5
[Nexus 5 General] lolcopter:
why does the gps lock take so goddamn long??
[Nexus 5 General] Rusty!:
Maybe you're in a dead zone? It's pretty speedy for me, even indoors.
[Nexus 5 General] lolcopter:
yeah, it's not locking on at all indoors. not too happy atm

it sees 28 birds tho, hooray?
[Nexus 5 General] Rusty!:
And outdoors?
[Nexus 5 General] thor6577:
There are dead pixels on my screen. If I call Google and ask them for a replacement, would they want the original sent back to them? I ask because I might keep the original for a few more days (I don't mind that much) and give the replacement one to my kid who doesn't have a phone right now.
[Nexus 5 General] lolcopter:
outdoors is fine, but i had to finagle with the settings turning stuff off and on in order and eventually rebooting the phone for it to finally work

---------- Post added at 11:52 PM ---------- Previous post was at 11:51 PM ----------

what? you can't keep 2 phones for the price of 1 if that's what you're asking. i'm sure you'll have to send the faulty one back.
[Nexus 5 General] :
I have three dead pixels, but everything else is prefect. I'm not risking a RMA.
[Nexus 5 General] DowntownJeffBrown:
Lol are u serious :what:

Sent from my Nexus 7 using Xparent BlueTapatalk 2
[Nexus 5 General] thor6577:
Was just asking :rolleyes: even if they do not send a replacement like that I still have to go order about 3 more for the rest of my family. Just wanted to see if this was true because my Nexus 5 really does have dead pixels and I guess that if I'm going to keep the phone for a few years I should get it replaced or fixed. I'm pretty sure I read that Google had replaced somebody's phone before like that and all you have to do is send the faulty one which is what I want to do as well. But it was a long time ago and I haven't really kept up with getting a new phone so idk how everything works now. :silly:
[Nexus 5 General] DowntownJeffBrown:
That's is how it works. You order a replacement then they will put a hold for the full amount on your card. Then they send you the new one and you send your original back with the shipping label and RMA form they email you. You don't have to send the original device back till u get the new one. The hold on your card for the replacement will fall off after a week or so depending on your card/bank issuers rules. For me it's always been released after 5 business days.

>^.^< Sent from meow nexus5
[Nexus 5 General] :
backlight bleed [picture]

I got my N5 last Friday and there is a noticeable backlight bleed at both the top and bottom edge, most prominent at the top left corner.

I've been debating whether or not I can live with it for the past week.

I had a look at some phones in stores and they seem better, even though it's tough to make a proper comparison in a brightly lit store.

Still waiting to get my hands on another phone to do a proper side by side comparison.

It's most noticable when locking the screen but can be seen anytime the notification bar and soft keys are on black background.

Below is the best picture I can come up with.

Do you think this looks bad enough to warrant an exchange?

Grateful for some honest opinions

Thanks

Manuel
[Nexus 5 General] Kwongger:
I've got the same exact thing... I exchanged mine and idk when the replacement will show up, but I hope that it is better :)
[Nexus 5 General] imtiax:
They give you two options.

A) You can send the phone back and they will ship out the replacement after they receive the original

or

B) You keep the phone, they put a hold on your credit card for the cost of the replacement phone. Once you get the replacement phone you ship them the defective phone and once they get it they remove the hold on your CC
[Nexus 5 General] sovereignty68:
I had three noticeable bleed spot, one on top left corner, one on left side and one at bottom. I received the replacement. It has one on top left, one at bottom. Light bleed is a tiny bit better than the first one. I guess you'd be lucky to receive one that is free from light bleed issue.
[Nexus 5 General] dadat0:
I also have slight bleeds on the top edge, top left and most noticeable bottom left.
[Nexus 5 General] DowntownJeffBrown:
This part is wrong... You get or money back 5 to 10 business days after they place the hold. Friends on your bank/card issuer how long the hold can be on your account. Mine has fallen off for every RMA I've done in 5 business days.

>^.^< Sent from meow nexus5

---------- Post added at 07:38 AM ---------- Previous post was at 07:37 AM ----------

As do I and it seems to be the weak point. Mines very minimal though

>^.^< Sent from meow nexus5
[Nexus 5 General] mtoomey79:
Doing an RMA for a non-working vibration motor.

This should be a poll.
[Nexus 5 General] Kipp34:
Just tested video recording, I get quite a bit of static when I record and playback a video on the Nexus 5. I transferred the videos to my computer and the static is still present.

Another weird thing, whenever I play back a video (that was recorded on the phone) there is a "whoosh" sound followed by a sound that is similar to when you would tap a microphone and then the audio kicks in.
[Nexus 5 General] vkamicht:
Started with nothing more than a single dead pixel and was going to live with it. Then I discovered this morning that when I press on the bottom-left corner of the screen, I hear a click/crackle/pop sound as if part of the screen is coming apart and you can hear it when you release your finger. Definitely going to try to get a replacement because I'm worried this will get worse over time (it sounds like a physical problem, so pressing on the screen every day probably isn't going to make it any better)
[Nexus 5 General] Danation:
New one arrived a lot quicker than expected. Very minor screen bleed, no dead pixels. Minor volume button rattle, but not bad at all. GPS is fine, and battery life is good so far. At this point, I'm satisfied. We'll see if anything else goes wrong.
[Nexus 5 General] karstenc:
Defect: MMS Picture Distortion and Google Hangouts on N5

So, earlier this month, I started a thread about an issue I experienced with the Hangouts app on my Nexus 5. When sending a MMS via Hangouts, the picture would appear distorted on the recipient's phone. By distorted, I mean the picture would look stretched widely. The picture looked fine on my end, from both the photo gallery and the message thread.

After a little troubleshooting, I decided to clear the cache and data of Hangouts. When I relaunched the app, and reviewed my text message thread, the photo was now distorted for me as well.

In regards to what I tried to reach a resolution, I cleared cache/data on the app, change camera settings, cleared cache/data on the camera app, and wiped my phone 4 times (not consecutively). No dice. The moment I used a third party app like +Textra SMS , the problem immediately went away.

I called Google Support, and they started the RMA process. I just followed the instructions they provided in email, and now I'm awaiting my confirmation/tracking for my replacement phone. I've only found one other person who had this issue. So, just in case any of you experience it, I hope this post helps.
[Nexus 5 General] marcusxv3:
lets rate our nexus 5

How about we create a thread where everyone on XDA who posses a nexus 5 could rate it. That way, we would be able to more accurately see if there are actually a higher number of people who have had issues with their new devices than not..

I think it would be nice to make use of that survey more efficiently. It would also allow to see if Google and LG are doing something about it, depending on when people have received their nexus 5 ( the later version should show less problems if they do)

What do you guys think? Worth it?
[Nexus 5 General] threev:
My battery is a nightmare. I have disabled LTE but am still using 3g. Using Lux for the screen and Juice Defender to disable data when the screen isn't on. Rooted and using Faux kernel undervolted by 50 as well although running stock ROM. GPS is off. Google Now is disabled. I am at 30% remaining after 6 hours off charger with 2 hours of screen time. On any other phone I would be at well above 50% or more like 70% with this much effort. The phone gets hot enough to hold that is annoys me too.

I am trying to decide if something is defective or if the hardware is OK and this is just how a fully functional N5 will perform. Otherwise the phone is good. Going to try a custom ROM and see what happens before I decide to RMA. My HTC One gets significantly better battery doing all the same things in the same place.
[Nexus 5 General] DowntownJeffBrown:
Something sounds wrong. I get 6 to 6.5 hours of screen on time with everything on. Now I know I get really good battery life but yours seems well below the average. Also the only time my phone gets hot is when in playing music for a long period or games.

Sent from my Nexus 5 using Xparent BlueTapatalk 2
[Nexus 5 General] spicydicy:
I agree, something is definitely up with his phone.

Jeff, how are you getting 6 to 6.5? What are your settings/toggles?
[Nexus 5 General] DowntownJeffBrown:
Fauxs latest beta kernel with his recommended kernel settings plus UV -50. Brightness at 30% and everything on with location mode on battery saving. WiFi always on but only in WiFi area for about 30% of the time. This was yesterday so it was a heavy use day due to it being a Saturday and no work. Also I'm a firm believer that 75% of your battery is based on where you live. I usually get great battery no matter what phone I'm on except for the n4 lol. I've had phones I bought from people and I get another hour sot then they do with no settings changed and location can be the only factor to explain it. I live about 30 min outside Chicago on the Indiana side of the border if that helps. I get very strong LTE

Sent from my Nexus 5 using Xparent BlueTapatalk 2
[Nexus 5 General] Multisaft7:
Hey Guys, do you think this is normal with my speakers sound??!! I think the subwoofer is defect, because when i reduce the volume the buzz is away... =(

https://db.tt/3hnlzrIw
[Nexus 5 General] fuzzb3k:
Has anyone else noticed that their phone is warped? If you lay your phone screen down on a table, does it rock from side to side? My phone appears to be warped and the screen 'curls up' where the speaker is.

I ordered two white Nexus 5 32GB and the other one is perfectly flat, not warped like mine. I requested an RMA, which turned up at the weekend but whilst the replacement is better, it's still not as flat as the other one.

Has anyone else noticed this?
[Nexus 5 General] DowntownJeffBrown:
If u give me the track I'll download it and play on my n5 to see if I get the same sound. It sounds like a defect though

>^·^< Sent From Meow LG G2
[Nexus 5 General] TheTearMaker:
been having light flow issues as well. sporadic for the most part. seems work well after a fresh boot.
[Nexus 5 General] Lttlwing16:
Manuel,

I am in your exact position. I decided to return for a refund and revisit the n5 in the spring, as hopefully they will correct the screen issues in a new batch of manufacturing (and maybe lower the price ?) My n7 (2012) and n4 don't have this crappy wash out issue, and I feel this is a major Achilles heel for this device. While their displays are lower resolution, they have markedly better viewing angles and no bleed issues. I put the n5 KK port on the n4 last night and its running like butter.

You might consider the same..
[Nexus 5 General] t4t3r:
The busy tone-hang up bug is incredibly frustrating. Hope this gets addressed in an update soon.
[Nexus 5 General] simonpdowling:
Extra unwanted home screens

Anyone else had the issue where it occasionally just adds an extra home screen? Very easy to remove as you just move an app on and off and it goes away, but it's annoying. Yet to spot what causes it, or find an easier way to removing it. I thought there was an option for the number of home screens in the settings but can't find it.
[Nexus 5 General] Pard0ned:
Anyone else experience a rattle Sometimes when typing? It sounds like it's coming from the camera lens. Like, maybe it's vibrating the lens...

I know the vibration motor is there, but This doesn't seem to be the motor, as it works as it should. It seems like the vibration is making something else rattle.
[Nexus 5 General] marcusxv3:
Hello,

I was about to get the nexus 5 until i read this thread (thankfully), i really dont want to get a device which is not perfect and will require me to RMA.. Do you think that end of January batch is a safer bet? did the same thing happen when the nexus 4 came out?

Thank you.
[Nexus 5 General] jtwlbz:
it sounds like you have button rattle. Try to tap the screen close to the power button or volume rocker. I have same problem for power button so RMAed it.
[Nexus 5 General] Pard0ned:
Don't think it is tbh. Seems like it's coming from the bottom of the phone really.
[Nexus 5 General] starche_old:
Looks that by mistake you've got G Flex instead of n5 :D

Sent from SGH-i317m
[Nexus 5 General] jester41:
Google Now on nexus 5

I have made a short youtube video of my problem http://youtu.be/UeENm6OeEFg in hopes of getting some input that google doesn't seem to be able to give me. They have already sent one replacement phone that did not cure the issue and have offer to do the same but since I feel it is definitely not an issue with the phone I can't see the sense. Google now will not connect with this phone to my main google account so the slider to turn it on is not present. It will however connect to a dummy account I have just fine hence I don't think it is the phone. Now works fine using this account on my HTC One,Galaxy tab 2 and nexus 10 just not the nexus 5 so I am assuming is has something to do with kitkat.Any suggestions I love the phone but really love my google now too. (Help Me Mr. Wizard)

Jess Newcomb

(jester41)
[Nexus 5 General] Lttlwing16:
In the world of electronics it is always kind of a roll of the dice. I had to RMA one n4 (bad digitizer), and am on my original n7. Unfortunately, Google Play doesn't have brick and mortar stores which sell their devices as they do online (pricewise). For me, I think this would make buying their devices much more agreeable, so I could take it into the store and say "hey look, this screen is whacked out, can you exchange? " and walk out with a new device, guaranteed to be working , no authorization or waiting.

That said, even if you wait until the spring, the outcome may be the same; you may still have to RMA. The things you read in this thread only represent a small amount of the actual phones that are out there with no problems (although the screen is widely reviewed to be bad viewing angles/washed out). If you have something you like, it won't hurt to wait till spring and MAYBE they'll fix the screen manufacturing, and other QA issues, or maybe something better will come along!

Cheers!
[Nexus 5 General] Joai:
The lag in the camera is terrible...like really bad

The transition between an app and a phone call is laggy

Certain apps don't load normailly

LOL Im sure all of this can or will be fixed with an update or perhaps there is a smooth running ROM that I can use to combat these issues...
[Nexus 5 General] abdel12345:
There's already an update being worked on by Google for camera. There was some info on it on android authority
[Nexus 5 General] Joai:
oh ok cool....you recommend any roms?
[Nexus 5 General] rancur3p1c:
I have
[Nexus 5 General] abdel12345:
I'm still waiting for mine in the mail so I can't recommend any Roms yet pop. But give it a week or two and most app devs should have these popular apps updated to work with 4.4. It just came out so it might take a little longer for compatibility to be fixed
[Nexus 5 General] limzm:
Hi all, I've gotten my Nexus 5 few days ago and I realized that the device itself is pretty warm and battery seems to be draining pretty quick.

I have this app called OS Monitor and I see that System takes up 40% CPU all the time.

Any one has the same problem?
[Nexus 5 General] Skunk2 DC:
My haptic feedback is really weak. Sorry if it has been mentioned here already. But is anyone else having this same problem? Idk if it's a defect or its just the way it is. :confused:
[Nexus 5 General] atticusmas:
I'm guessing pretty much everyone here.
[Nexus 5 General] teambestyrandy:
Just wondering where is everyone that is getting their defective device from? I have a flawless clear nexus with no defects so im a bit curious
[Nexus 5 General] novodev:
Received mine today.

No dead pixels, no rattle, no camera problem, speaker, or other issues.

The hepatic feedback is weak but the vibration on call is normal. Think its config related.

Will report back if errors show up @ everyday use.
[Nexus 5 General] ofer6483:
Is there already a new batch of N5s?
[Nexus 5 General] shadowcore:
The more you wait, the more the chances are they will fix these issues with their next batch. However, it took them 4-5 months to release a new batch of nexus 4,, which had a small bump in the back.
[Nexus 5 General] Sesamechicken:
Oh thank God. Got my nexus five yesterday and its perfect. No dead pixels no light bleed, no dust. Perfect.
[Nexus 5 General] marcusxv3:
4-5 months!!?? :eek: ... seems like im gonna have to try my luck after all.. cant wait for that long.

Thanx for the info! will let you guys know how it turns out :p
[Nexus 5 General] DowntownJeffBrown:
That's not fully true... The rev11 nexus4 came out in late Dec. The first revision was rev10. So the obviously changed something really fast last time just not the bumps yet.

>^.^< Sent From Meow nexus5
[Nexus 5 General] marcusxv3:
Really?? how do you check for that? I can wait till late December, in fact it would be a great xmas gift for myself:victory:
[Nexus 5 General] allindaze:
Has anyone had any issues with Alarm Clock Extreme? I've noticed sometimes it doesn't come on in the mornings
[Nexus 5 General] DowntownJeffBrown:
Its really hard to judge. People will start coming out showing the new revision on their phones. But even then Google is random and even though a new revision is out you may still get shipped an older revision till the stock is depleted. I currently have a n5 with a spec of dust/dead pixel and I'm waiting till a new revision comes out to RMA. I can't see the defect unless I look for it so it's not bothering me enough to want a new device right away. I'd rather what till the fix some stuff and get an ever better device. But again just keep checking on here people with post when things change.

Here is a link to info about the n4 revisions just for reference.http://www.reddit.com/r/nexus4/comments/1fsikz/

>^.^< Sent From Meow nexus5
[Nexus 5 General] Rusty!:
The only change in v11 of the Nexus 4 was to do with wireless charging, there was a service manual posted and it listed that as the only change.
[Nexus 5 General] bleets:
*whimper*

On my 4th handset...

Everything is perfect...

Except the vibration motor is weak :/

It's not...completely silent.

But when it's sitting on a pouch i can't notice the vibration awfully well and when using keyboard vibrate...yeah it squeeks a lot and barely feel anything.

And when it's in a case...if it ever arrives from spigen...i wonder if i'll feel it at all.

So dont know whether to stick with this one with a weak vibration motor or keep trying for that ever elusive perfect nexus 5 :|
[Nexus 5 General] marcusxv3:
Damn.... that's one depressing story... sorry man
[Nexus 5 General] Kick-Ass Joe:
I'm on 2nd RMA for dust/dead/stuck pixels :(
[Nexus 5 General] crzycrkr:
Me too. Can't believe it after everything I'm reading. My Glas.tr even fits perfectly with no bubbles
[Nexus 5 General] DowntownJeffBrown:
Again not true. The camera opening got smaller and it's lighter. Where is this service manual cause it's wrong do to just the outside appearance of the camera opening being smaller. Also some rev11s had bumps on the back.

>^.^< Sent From Meow nexus5
[Nexus 5 General] shadowcore:
Oh, thats great then. I always assumed that they never did anything with the nexus up till they released the one with the bump in the back.

Its just that its hard to notice if there arent any physical changes.
[Nexus 5 General] bleets:
#5 ordered...

Why do i have a terrible feeling i should have put up with the weak vibration motor...damn i may regret this.
[Nexus 5 General] atticusmas:
Google play.
[Nexus 5 General] bleets:
Nope.

Not everybody is.
[Nexus 5 General] atticusmas:
I answered your question... I got my device which is defective from Google Play. I don't even know if you can purchase it from anywhere else. Where else can you?
[Nexus 5 General] bleets:
Depends what country you're in.

Arent sprint selling them in the US?

I've seen amazon advertising them.

In the UK there's several places other than google play too.
[Nexus 5 General] allindaze:
#5? You sure this isn't an issue with you being a perfectionist?