yashsingh1/xdaforums huggingface dataset:
[Nexus 5 General] Xelphos:
Here you should be able to see results:

https://docs.google.com/forms/d/17ebCIyq94k7n7x5bCT1_D656qpD2teZBuzHHuXNZ7m0/viewanalytics
[Nexus 5 General] sidbowles:
will not charge

my nexus 5 will not charge it works until i unplug it then it turns off my rma is still pending i called into Google they said i should get one 3-4 weeks from now come on Google i ordered my n5 on the 31st they told me the rma come from the new phone not new phones just sitting there for rma so if they are out for new orders they are out for rma come on Google
[Nexus 5 General] jxr94:
Not sure if you were serious or not, but I did it for the heck of it.

Edit: Add higher res pic.
[Nexus 5 General] skylineGTR_34:
I received my phone yesterday. My issue is back cover. It is not fitted in place and there are gaps between the cover and bezel. Also it makes annoying cracking sound when ever I touch the back of the phone. Another problem is there is nick in the usb port. It seems like it is used. I RMA'd it now it says the replacement will be shipped in 3-4 weeks this is crazy ! I thing Google should work with HTC.
[Nexus 5 General] lqrt:
THANK YOU FOR THIS.... Makes me much more comfortable buying it haha
[Nexus 5 General] sidbowles:
Am I alone with my issue? phone will not charge
[Nexus 5 General] Jimmy_UK:
Ordered a 32GB black Nexus 5

1. I have two black / dead pixels near the centre of the screen.

2. Some light bleed around the edges.

3. Rattle on the power button.

4. Sim tray not flush.

:(

Awesome phone but sending back to Google. As there are no 32GB black models in stock in the UK at the moment Ive ordered a white replacement. :good:
[Nexus 5 General] jxr94:
That's horrible :/
[Nexus 5 General] nikeman513:
New thread focusing only on RMA timeframe in "General", so people don't have to look through 48 pages to get an answer on the question of "when will my RMA actually ship".
[Nexus 5 General] crzycrkr:
Every HTC phone I've ever had has had issues like this in the first few runs. Their "amazing quality" is more hype than reality
[Nexus 5 General] cropythy:
Would you mind posting a recording of what it sounds like on your black one for comparison? Even if it is hard to get much sound in a recording a comparison would be appreciated.
[Nexus 5 General] skylineGTR_34:
I have a HTC One and it is the best quality phone I have ever used even better than the iPhone. (By the way I have used every flagship phones since 2009)
[Nexus 5 General] UCLAKoolman:
Try a different USB wall charger. Mine died overnight and I woke up to a near-dead battery on my Nexus 5. I can charge just fine using other chargers though. No big deal, the charger they included felt cheap anyways.
[Nexus 5 General] sidbowles:
I wish it was that easy would not charge out of the box i have 15 cords they all work just not on that phone
[Nexus 5 General] Haano:
I feel that the top of the device. Right from the camera seems to warm up quite much even when doing the simplest things such as writing an email or word document. Anyone else getting this?
[Nexus 5 General] djskarpia:
i would be happy to do this... but phone is not mine... is owned by my girlfriend that now isn't here with me... but on monday she was with me an i compared two phones... trust me guys... if your phone sounds like the wma i listened from a post in this thread is broken... it's exactly 100% like mine that is faulty... so change it... i want also to share an idea... i know guys that everyone here loves google... me too... but i'm objective... if you sell a phone and os is not 100% stable, i can understand, i wait updates and it's ok... but if you sell phones with dead pixels, faulty and crappy vibrator motors, faulty screens, faulty buttons... here is a question of QUALITY... and PLEASE don't say me that the phone is low cost... I PAID 410 EUROS ... not 100... and if go to a market and i buy a cheap phone (100euro) i don't have rattle or something like this... please... we can say all together that this phone is crappy quality and crappy built... stop
[Nexus 5 General] Djlockjaw80:
They are going to send me a replacement but I was told it will take 2-3 weeks for my replacement.
[Nexus 5 General] cropythy:
ignore this
[Nexus 5 General] nagle3092:
I got the same estimate showing on the play store for my replacement as well. It sucks because they changed their RMA policy, it used to be you had 14 days from the time of receiving the replacement device to send the old one back. The new policy is you have 21 days from the date of the RMA email they send you to order the replacement. So either A. Im going to have to send the phone back before I get a replacement, or B. hopefully the play store just posts the estimated wait time that anyone ordering a new phone from google play will get and a replacement will be on its way shortly. If I dont have a shipping notice by the time Amazon has these in stock Im canceling the RMA and getting a refund, then I will just by one from Amazon.
[Nexus 5 General] Yeyinde:
Yep. Web browsing, email reading even just keeping the screen on seems to cause it to warm up. Not uncomfortably so but definitely noticeable.
[Nexus 5 General] Derekwolfee:
This is by far the best build quality I've had in a phone. And I own the HTC one and note 3 galaxy s3 and iPhone 4s currently.. Also have an ipad 4 and note 10.1 and this trumps them all. Beautiful screen, smooth edges, very responsive, great feel to the back of the white model at least. HTC one by far had the worst quality. Looked amazing, but had gaps, dead pixels staining and spots in the white plastic, rough edges, pieces of plastic hanging off places such as headphone jack and sim eject hole, uneven surfaces such as screen to top of phone I can go on.. And I had 2 different HTC ones and both had the same issues.
[Nexus 5 General] mcwiebe:
Mine didn't charge last night on the stock charger, but this morning once it died completely and I plugged it in it charged fine. I just put it on the stock charger and it went from 92 to 94%, so it is weird, but all is fine now.
[Nexus 5 General] Haano:
Indeed. This has already started to concern me.
[Nexus 5 General] Djlockjaw80:
I called them and they told me I can use the phone until I get the replacement. They are aware of the backorder and

said hopefully mine ships before 2 weeks. We shall see.
[Nexus 5 General] flaviocc:
people are RMA the phone because of this ?!!! :confused:
[Nexus 5 General] jxr94:
Lol yeah. To each their own!
[Nexus 5 General] AlienSr1:
Oh by the way, how are your wall chargers everyone?

Mine sounds broken.. I know the transformator inside the chargers do make noise but in this LG one it's really bad.

However when the phone is connected it is quiet.
[Nexus 5 General] tietherope:
Absolutely. I'm returning mine because of the same issue. These pictures are not even all of them.
[Nexus 5 General] plasticdarlow:
Anyone else's volume rocker and power button got sharp edges?
[Nexus 5 General] flex420:
thats not a defect, its normal. rattling is a defect i guess -. -
[Nexus 5 General] plasticdarlow:
So yours are sharpe too? Wasn't stating a defect or not. Just a question.
[Nexus 5 General] jimgreco:
I thought mine was perfect but i got stubborn and checked for dead pixels. I found 2 specs of dust under the screen. :(
[Nexus 5 General] Mr. Sprinkles:
Same problem here. Appears to be dust inside of the panel. Not sure If I'll RMA or not yet... scared I might get something worse.
[Nexus 5 General] hello00:
what is that? are those dead pixels or dust
[Nexus 5 General] tietherope:
It is 3 of my 5 dust spots (the first cluster I just count as one).
[Nexus 5 General] hello00:
yeah that must be annoying as hell
[Nexus 5 General] flaviocc:
Same question here.

Tks.
[Nexus 5 General] tietherope:
Answered above it is dust. When I opened the box, the screen protector that comes on the phone was scratched up and there was dust/dirt all over. Just spoke to Google and they are sending out another one, hopefully it doesn't take long.
[Nexus 5 General] rmhumtex97:
I don't have the nexus 5 yet, but I have a 4.4 ROM on my nexus 4 and I noticed the charging is like 4x slower than 4.3 so any slow charging problems your having is probably software related. Hopefully Google fixes this
[Nexus 5 General] mayo1024:
Has anyone else had an issue with call quality? My phone at the very beginning of a call, sent or received, is barely audible. As the call progresses it gets louder till it's normal. Once the sound faded in and out. I'm just hoping it's a weak call signal, but I don't think so.
[Nexus 5 General] Eliad Kimhy:
Of course I am! I apologize if anyone was under the wrong impression.
[Nexus 5 General] wideasleep1:
Interesting... Did the box have its original tape seals intact?
[Nexus 5 General] tietherope:
Yes, it did. And here is the condition of the screen protector it comes with immediately out of the box. Finger prints are from me, but scratches certainly aren't.

Attachment provided for larger view.
[Nexus 5 General] ingenious247:
I'm sorry but c'mon bro

---------- Post added at 06:59 PM ---------- Previous post was at 06:57 PM ----------

Both my first and second Nexus 4 came like that. It's like they ship them at a wood mill or something I swear
[Nexus 5 General] DowntownJeffBrown:
Yup n7 2013 was the same way. Like they pack them in a barn all dusty

>^.^< Sent from meow MotoX
[Nexus 5 General] GHOSTIVVI:
The only issue I have with mine is battery life. I'm getting 7 hours of use and 3 hours of sot
[Nexus 5 General] Mr. Sprinkles:
Yep, mine had a layer of dust on it too. First thing I noticed. Box was fully sealed though. Not sure the dust on the phone is related to the dust in the LCD though, I think that happened while the LCD panel was being assembled.
[Nexus 5 General] mickrussom:
Battery was super bad.

I think I'm returning my nexus 5. Battery was probably defective - but if it wasn't , 6 hours to 0% with 56% android OS. Camera is not much of an improvement over the nexus 4, which I'll be going back to. LTE would have been nice, I never got it into LTE mode, but with the battery going down that bad, LTE would be outrageous on battery.

I have one shot to RMA as google and LG dont handle support well.
[Nexus 5 General] Jayrod1980:
Thanks for the advice man. I see you around all the time... Love the Sig. I just haven't had much time to talk in the OT. I'm going to keep the phone. I love it otherwise. Even after all my n4 replacements my keeper ended up being really creaky etc.

This phone is great otherwise. I might even get lucky and have the pixel unstuck itself but otherwise no light bleed or anything. Also, my buttons are perfect and no other probs. Glad to see you on the n5 bus too. Get Andrea in on it!
[Nexus 5 General] mickrussom:
Same here. It was bad enough its going back. I didnt even have LTE on.
[Nexus 5 General] nikeman513:
Wanted to clear this up on return period for RMA devices. The policy is misunderstood. The date is 15 days from the day you get shipping information, not original RMA link to get a new one... Here's my proof...

Hello John,

Thank you for contacting Google. I can understand your concern with the time frame on the return process. You can initiate a return of devices purchased from Google Play within 15 days of delivery. Upon receipt of your returned device, we'll begin the refund process.

Refunds for returned devices will be issued to the card used when making the original purchase with your Google Wallet.

If for some reason there is an issue with your replacement device we will treat that as a new order and you will have 15-days from the date of delivery. If there is anything else I can help you with please let me know. Thank you for contacting Google and have a great day.

Thanks,

Markus

The Google Support Team
[Nexus 5 General] aeppacher:
Dead pixel issues

protip: right click and open in new window if too small to read
[Nexus 5 General] tomato120:
Just to provide an update on this issue that I posted a few days ago. I got a new unit for replacement and the vibration noise is greatly reduced. I can't say that the vibration is as solid as my old galaxy nexus, but the whirling sound of the motor is not noticeable unless I put my ear right against the phone. As mentioned previously by another member, the location of the vibration motor on the back instead of the chassis might be the cause of the noise and the 'solidness' of the vibration.
[Nexus 5 General] Stay Frosty:
I've come to learn that most super high resolution high density devices will have at least one dead or stuck pixel. My past two HTC One X's each had multiple dead pixels. My N5 has a couple of stuck pixels as I fully expected.

You gotta think, there's well over 2,000,000 pixels on this device. The odds of at least one being defective are pretty damn good.

You also gotta ask yourself how many exchanges Google is going to allow before they realize that you're a pain in the a** customer who will never be happy. What happens when you get your replacement N5 and that one also has dead pixels? Go for a third? What if that one has dead pixels? They're going to refuse an exchange at some point.
[Nexus 5 General] DowntownJeffBrown:
I ended up finding one dead pixel on mine also. I'm gonna wait to maybe the end of January and then do an RMA. By then they should have the defects under control and maybe a new revision. Plus I'll get a brand new n5 after a few months. Honestly I can't see the dead pixel in real world use.

>^.^< Sent from meow MotoX

---------- Post added at 10:23 PM ---------- Previous post was at 10:20 PM ----------

You actually have up to one year to RMA your device and get a replacement. I know I've done it before months into a devices purchase. The 15 days is for a full money back refund.

>^.^< Sent from meow MotoX
[Nexus 5 General] tietherope:
I honestly think a lot of people claiming dead pixels may actually have dust under the glass like myself. If that's the case, then it's actually worse as it blocks out more than just a single pixel.
[Nexus 5 General] DowntownJeffBrown:
I think you might be right. I'm not sure what mine is....

>^.^< Sent from meow MotoX
[Nexus 5 General] Pondy:
I've just contacted Google to return my Nexus 5 - two days old. The ear piece speaker is not working. Not sure if it ever did, as I only received my first phone call today.

Disappointed much.

:mad:
[Nexus 5 General] nagle3092:
Could some of you gents test this for me?

http://xdaforums.com/showthread.php?t=2516049
[Nexus 5 General] Cheater912:
I am lucky enough to not have noticed any dead pixels so far, but the quality of the screen is disappointing. Everything appears washed out compared to all other devices.

Sent from my Nexus 5
[Nexus 5 General] AlienSr1:
This is easy to fix by using a custom rom/kernel just wait a few weeks, franco is allready working on his kernel :good:

Considering the fact how popular this device is, I think it's actually not as bad as we might think.

I'll get my replacement device today, hope it has a better motor than the one I have now, if not: I'll keep replacing it^^
[Nexus 5 General] Lownita:
Please report back, also after a few days of usage. And if any button rattles after some time. Do you have a white or black Nexi?
[Nexus 5 General] familyhousing:
Got a very unlucky device...

One pixel turns white, but only when the screen is almost 100% black. It wan't present on the first day I had the phone, it only appeared on the second day. Strangely It can't be seen in deal pixel testing apps but is very noticeable on the boot screen and on some apps - especially when the screen goes black when loading a game.

NFC radio is completely dead. If turning it on in the settings menu, the NFC option greys out every 4 seconds, as though it is unsuccessfully trying to initialise the radio every 4 seconds.

Compass is completely dead - just points to 358 degrees and reports abnormal field strength.

I think the notification LED is dead, I have only ever seen it light up once (it was green - is this the normal colour?) - it was quite a surprise.

RMA requested but it's 2-3 weeks until dispatch, and apparently I have to return the old device within 21 days!
[Nexus 5 General] Lownita:
2-4 might be software faults. I experienced the led problem once, tried the compass and it worked with one app, but not with another one.
[Nexus 5 General] familyhousing:
You may be right. I would have persisted with diagnosing the problems, but when I saw the stuck pixel I decided not to waste my time. I have tried running in safe mode and it was just the same.

It's a shame as I am really happy with the rest of the device, particularly the battery when compared to my HTC One X.
[Nexus 5 General] AlienSr1:
So, I just got my new nexus 5 (16Gb, white)

No problems at all, the vibramotor was clearly faulty (sounded like the posted sound files)

Screen is perfect. (No dust or dead/stuck pixels)

Powerbutton is not loose. (Still has a little bit of play but it doesnt rattle)
[Nexus 5 General] crzycrkr:
I'm not saying they don't make good phones, just that they have defects during their first runs just like everyone else. I've bounced back and forth between HTC and Samsung over the past 4 or 5 years and I've had more defects with HTC. Mostly screen lifting problems, cracked bezels, broken charging ports, etc. All the typical ones. No company is immune to it.
[Nexus 5 General] Lownita:
Did you have black one before?
[Nexus 5 General] beaver2233:
if I have rooted my phone and unlocked the boatloader am I still able to RMA (vibration motor is annoying)? once I unroot / lock the boatloader? just wanna make sure before I waste my time
[Nexus 5 General] kraven001:
One needs to have some very good sight to notice those "stuck / dead" pixels. On top of that all of the XDA readers seem to be suffering from some form of OCD :)

Mine is a 16GB Black one bought from Romania (retail).

- As far as I could see there are 2 "fishy" spots / pixels on the screen. One in on the top part about the middle and one on the bottom just above the NAV bar. My sight is not able to notices these abnormalities if I don't keep the phone 1 CM from my eye or using a magnifier. On top of that looking from different angles these things seem to be "over" the pixels (maybe its dust but it's very tiny particle). I need to admit that I "hunted" for these abnormalities after reading this thread.

- Overall the build seems OK. The buttons are not better / worse than on other phones. Could be they would rattle but I am not that "rough" with the phone. As per reading this thread I "knocked" on the phone, shook it and for now seems to hold right - will be a no-issue after I manage to get a case.

- Vibrator seems to be fine (it's very subtle on screen interaction and rather unimpressive for other notifications). Guess my girlfriend won't be happy to use this if you know what I mean :)

- Software wise so far so good. There were some status bar glitches and some force closes here and there but I will attribute those to 4.4 being so "new" right now.

Conclusion?

- I should stop staying so much on XDA and enjoy this piece of technology.

Is it perfect?

- It certainly is for most parts and for the vast majority of users. People that stay on forums and post around here are the "elite" or the "distinct few". We are either perfectionists or searching for defects.

- Over time any "small" issue that was introduced by some manufacturing will be overcompensated by scratches / small drops / wear.
[Nexus 5 General] Birdsfan:
I have a defect too....

So far I have been loving this phone. Is it perfect in every sense, no but I like it better than my Nexus 4, Note 2, Note, Galaxy Nexus, HD2, iPhone and N1. I was reading this thread and looking for something wrong but could not find it until after eating dinner last night I said "Okay Google, wash the dishes", nothing happened the phone just sat there?? How quickly do you think they can RMA me a new one?? :rolleyes:
[Nexus 5 General] AlienSr1:
No, also a white one.

---------- Post added at 01:44 PM ---------- Previous post was at 01:41 PM ----------

Yes you should be able to, there was a court decision which said they can't refuse to exchange software-modified devices if the software modification is not related to a hardware defect.
[Nexus 5 General] DowntownJeffBrown:
Once u unroot and relock they will never know.

>^.^< Sent from meow nexus5
[Nexus 5 General] Kenneth131:
So after checking the device over mine a 32GB white seems to no major issues as such.

The volume button has some play and moves around when I touch it as well as a small rattle when I tap the top left of the screen. But shaking the phone causes no rattle. The power button on this on is fine.

The vibe motor is also fine and screen is free from major light bleed. Tiny amount top right but nothing that is noticeable unless I was really being picky about it.

It does however have 3 dead pixels showing bright white on a black screen.

Now one is middle screen on the right edge the other is bottom left and the third left bottom of screen.

My assumption is lg deem this as a passable display given the pixels are not in the middle of the screen and at the outer edge. Most companies have some rules about a passable display with dead pixels.

For an A1 display the cost is higher as they hand pick ones that are dead pixel free.

Any dead pixels then become graded screens which will be deemed suitable for other devices or uses.

So presumably the cost of this device and quality testing in lg allow for a certain number to be acceptable especially given the PPI of the screen resolution

I think I'll keep mine and see how future runs of the device go as its not noticeable under normal use and I would have to look very hard to see them.

Rma'ing a device would likely end up as bad or worse and having had many many phones over the years with this display tech there is usually at least one dead pixel somewhere if you look hard enough.

That being said I still wish it was a perfect device but arguably is there ever a perfect phone without something that could be better.

Anyway thought I would update you all with the current status of my N5.

If down the line it becomes worse or any other flaws appear an RMA is a sinch with Google so they got your back.
[Nexus 5 General] Lownita:
So your first white had dead pixels, loose button and loud motor? Then I can dump my assumption saying whites are better build quality in general. Seems they just are the same quality wise no mater black or white.
[Nexus 5 General] hello00:
my white 32gb is fine..no issues other than some light bleed on top but barely noticeable
[Nexus 5 General] shredzone:
Anyone having issues with the compass?

The compass basically works. When I move the device, it rotates accordingly. However the compass also permanently rotates slowly counter-clockwise, even when I do not move the device at all. It makes a complete 360° turn about every 20 seconds. (Tested with "GPS Test")

I also tested Google Maps, but it also shows that my viewing direction is rotating slowly even when the device is laying on a desk.
[Nexus 5 General] temka:
this.

---------- Post added at 01:56 PM ---------- Previous post was at 01:48 PM ----------

Ok. After RMAing the first device due to a faulty screen (GPU banding) I have finally received a replacement one.

- no dead pixels (at least after a quick test using PixelTest)

- almost no rattle (I mean I can move the buttons with my finger and they'll probably become looser, but no rattle now, shaking my phone as much as I want :)))

- screen is good

- no lightbleed noticed (again, using PixelTest on 'very dark' backgrounds)

- vibration sounds quiet. As it should.

- vibration strength is probably a liiiiiiiittle bit weaker than on my 1st N5 when pressing softkeys, unlocking, etc. For calls - it buzzes very well.

All in all, I think, I have finally got a very good device *fingers-and-toes-crossed-ten-times*.
[Nexus 5 General] shawnaye:
I keep on thinking.

After RMA-ing, would the device you get already be tested by Google?

You seem to have a great set after RMA-ing.

Makes me feel like getting a set and just RMA it.