yashsingh1/xdaforums huggingface dataset:
[Nexus 5 General] wideasleep1:
Which is why I consider these threads on the same level as rumor/hype/buzz threads. Take it all with a huge grain of salt and wait until you can decide for yourself with it in hand.
[Nexus 5 General] chlehqls:
I'm hoping it takes a much shorter time considering the response from people in the RMA thread and a Google rep that I talked to on the phone about this RMA process said it should be expedited.

I'm hoping to have it next week, otherwise, I'm going to be without money which is going to suck.
[Nexus 5 General] Burrid:
Well yes, I'd love to decide on my own, but the phone won't sell in my country. I need to ship it from another country and I won't have warranty then, which makes returning it for a non-faulty phone impossible. If I could return it without problems, my decision would be easier.
[Nexus 5 General] DowntownJeffBrown:
You will get your money that they put on hold after 5 to 7 days. They can only hold the money so long. I've done a few rmas and always get mine after 5 business days. Even before I send my device back

>^.^< Sent from meow MotoX
[Nexus 5 General] Dabbleh:
https://productforums.google.com/forum/#!msg/nexus/0hvTK4eMVGk/5nbXlXtvIw4J

Hissing/noise sound when recording video, looks to be a gain issue with the microphone.
[Nexus 5 General] jabbathebum:
Welp I realized my otherwise perfect Nexus 5 didn't auto rotate. Did some tests and the y axis on the accelerometer is totally stuck. Bummed.
[Nexus 5 General] flashstep:
my vibration motor is loose. It doesn't stay connected. So my phone will vibrate whenever it feels like it. I have to smack the back right below the camera to get it working again. Also the back is squeaky right underneath the camera it bends when i apply pressure. which I assume is what is causing my vibration motor issues since thats where the motor sits.
[Nexus 5 General] om22:
Has anyone recieved a replacement without dust under it´s screen, strange vibrator or dead pixels? :laugh:

I really don´t care about loose buttons or bad viewing angles but these 3 defects.

I´ve read that many replacements still got dust in them, which makes me wait till I RMA mine (till the second or third batch maybe let´s see if it´s fixed there)
[Nexus 5 General] wardy01:
I am gobsmacked. The amount of ppl RMAing a "phone" because of a slight wobble button or weak vibrate motor....please have a word with yourself for 5 mins. Its a phone!!!! It seems to be the normal trend now to take advantage of googles great RMA policy. After the n4 hype with RMA now n5 has got bigger. If I was Google I would tell you all to sod off. As it pathetic for some of your reasons...

Some are going out of there way to find a "fault" why don't you find faults with your next car,McDonalds,laptop,TV,trainers....

Any way. I have a device that is fit for purpose and worth the 330 I paid....
[Nexus 5 General] Kenneth131:
I think the button issue is one that is not an RMA justification at the moment. As we have looked at the buttons are hit or miss if they rattle. It shouldn't do it but then again there is nothing in place to stop them rattling. So at the moment as no official fix is in place why RMA for that.

As for the vibrate well that should work as intended if its not right you should be entitled to RMA. A £10 Nokia would vibrate when its supposed to and not sound like a dying mouse. If its just you think its weak but otherwise works the. Its probably not faulty the vibrate isnt like a Nokia 3310 its a softer vibrate due to the type of motor used and placement so no actual fault.

Dust under the screen. Unacceptable flat out. The glass is glued to screen so if there is dust or debris it is never coming out. This should not happen and in my eyes is a definite RMA.

Dead pixels well if like me you have a few but don't notice them during normal use its fine. I know some people say "mine is perfect and no dead pixels"

I'm sure if you look close enough you would find at least one in most handsets. The type of Pannel means this is just the way it is. Unless lg only wanted A1 screens in which case the production cost would be much higher as a higher number of panels would be rejected than used.

So as long as its not noticeable in normal use there is no issue. If you think there is check you TV and tell me how many dead pixels there are.

But if you have stuck pixels and this would be very noticeable or enough dead that on normal use you can't reasonably enjoy the use of the phone without seeing them then its a justified RMA.

If nothing else all the RMA devices through the actual faults will result in lg changing the process for future batches as it will ultimately fall on them to get it right and they must foot the bill to repair faulty ones. If I had a ton of actual faulty devices back I would be right now changing partnership to obtain components from a new manufacturer that won't result in dead vibrate motors or can keep tolerances tighter on production runs of parts.

So although not good that some take advantage of the RMA system it is good that genuine faulty ones are being bounced back as it means lg will look to put in a fix quicker and stop the problems we have encountered on future iterations. Which is what everyone wants.
[Nexus 5 General] powruser:
Only issue with my unit (black 16GB "Sprint" version bought from Best Buy) is that the volume rocker seems a little loose. No dead pixels or backlight bleeding and definitely no dust under the screen.

My white Nexus 4 however is on it's third RMA for developing a horrible grey vertical line on the left hand side of the screen. Seems to be an issue with just the white Nexus 4's. My girlfriend and mom have black Nexus 4's with no issues and my old black Nexus 4 was fine as well. However every white Nexus 4 I've gotten has developed the grey line issue.
[Nexus 5 General] waspattack:
Has anyone else found the WiFi signal to be very sensitive?

Place a hand or some fingers over the back of the phone (top half) and the wifi signal meter drops significantly.

I had this problem on my old HTC One X and it was deemed a fault.

Any other reports of this?
[Nexus 5 General] kevtrysmoddin:
I also have that issue
[Nexus 5 General] xchasa:
The problem is that people are stating that they don't have weak and or noisy vibrating motors, no dead or stuck pixels etc. "Perfect phone" some claim.

So people with these issues have every reason to RMA.

Would be different if all devices had the same defects.

Quality control for this device is unacceptable.
[Nexus 5 General] Rusty!:
The One X fault was that pressing in the phone caused the signal to get better, not worse.

Pretty much any phone will lose a bit of reception in you cover the antennas, though.
[Nexus 5 General] waspattack:
The One X did have that squeeze issue, it also had the covering sensitivity issue as well. It was poor design/build.

There are different degrees of losing reception. My Nexus 4 hardly lost any. My wife's iphone doesn't drop at all if covered.

The Nexus 5 drops like a stone if three fingers are placed on the back.
[Nexus 5 General] abdel12345:
So what if you put a case on it? Does it affect it?
[Nexus 5 General] pwkno:
I received my Nexus 5 last week. Overall, I think I got a pretty good device. No vibration issues, no dead pixels or foreign material on the screen, no speaker issues. There are a couple of things I'm slightly concerned about. First, the digitizer is quite visible. It is visible on bright backgrounds as a series of horizontal dashes across the screen. It looks exactly like the picture posted back on page 42. Is this something that is present on all devices? I've only seen it mentioned a couple times in this thread. Also, I have a small amount of backlight bleed in the lower left hand corner and on the left side next to the volume rocker. It is normally not visible, but it can be seen occasionally on the black on-screen buttons. Is this something that is present on most devices as well?
[Nexus 5 General] gfreek:
Hairline Scratches on Screen!

Guys take care with your nexus screen I recommend you put screen protector immediatley as Gorilla Glass 3 protections is nonesense, I ve had nexus 5 for few days, been extra careful yet some how I have very fine hairline scracthes which can only be seen at certain light angles! :(
[Nexus 5 General] 2Pints:
Ive got a dead pixel ( or something like that )

going to phone Google tomorrow - black 32GB to see if i can get a replacement, doesn't matter if its black or white although google are shut over the weekend so i will have to phone on Monday.
[Nexus 5 General] slajeune:
Make that two with dust in the camera lens.
[Nexus 5 General] abdel12345:
On their website it says support is available 24/7
[Nexus 5 General] 2Pints:
This Google play site says Monday - Sunday 9am-9pm

https://support.google.com/googleplay/answer/3053039?hl=en
[Nexus 5 General] Sesamechicken:
Oh my god. I read all 74 pages, and what can I say, I'm scared as **** now. My Nexus five is shipping in 2-3 weeks. That's what the page said Nov 2nd though.
[Nexus 5 General] Mr. Sprinkles:
Jesus, you're quite the masochist.

Seriously though, no need to freak out. It's not like you're stuck with the one you get. If you get a bad one, you have an entire year to exchange the thing.
[Nexus 5 General] al2x:
Oh god just noticed these stains all over the back of my N5 ugh have u guys RMAd yours?

Sent from my Nexus 5
[Nexus 5 General] dwang:
Probably just scratches to the oleophobic coating and not to the glass itself.
[Nexus 5 General] edwardtobia:
Called Google today to RMA my Nexus 5. Seem to have the dodgy mic problem that a lot of people have, when on call people say my voice goes really faint as if I am far away from the phone. Happens with everyone I speak to on the phone. New one is being delivered within 3 days so not a long wait for me :)
[Nexus 5 General] karendar:
For people who have had the signal loss while holding the top part of the phone: If I cover the top part with my hands (Cup them over it), I lose signal almost completely. Wifi almost drops entirely. I get .1 mbps download speeds too... Talk about horrible hardware fault.
[Nexus 5 General] jeepdroid31:
Man you can't take everyone's problems as your own. I bought a white 32gb. I have no dead pixels. Yes the back is a little slick but my phone runs great. No bloat and an unlocked phone. Call quality is good. I like my phone. I ordered a xtreme guard for the screen that I'm waiting on and a case from amazon. Phone is solid to me

---------- Post added at 07:10 PM ---------- Previous post was at 07:09 PM ----------

Sorry quoted wrong guy.
[Nexus 5 General] Sesamechicken:
What if I told you I was so poor I couldn't pay the shipping fee
[Nexus 5 General] Cheater912:
Just RMAd my phone. I couldn't take the outline of the sticker on the back anymore...

Kidding, I love this phone :P I think I'm one of the lucky ones when it comes to defects.

Sent from my Nexus 5
[Nexus 5 General] Spitfire:
Just got mine and have been checking for the specific problems I've seen in here:

1. Phone rattles only if I shake it quite a bit, exactly the same as my N4. No rattle in normal use.

2. Tried the "pixeltest" app and don't notice any dead pixels.

3. Vibration seems pretty weak when using the keyboard and calls, seems ok for texts on handcent app. Makes me think that the strength could be adjusted with software. No noise/rattle upon vibration.

4. Wifi strength seems on par with my N4.

5. Viewing angle seems about the same as my N4. Maybe I'm just used to it, or not picky, but it doesn't bother me. Really nice screen and HD youtube looks awesome (I haven't tested much video).

Haven't even used this for a full day, but those are the main complaints I see and it seems like I'm a lucky one. Anything else to check for? I don't want to forget something and have the google exchange period run out by the time I come across it.
[Nexus 5 General] pwkno:
I'm just curious: do you see a bunch of very faint horizontal dashes all over your screen on white backgrounds if you look carefully? There is a post back on page 42 that has a picture of what I am talking about. I'm not saying this is abnormal, I'm just trying to find out if others have this or if my phone is defective.
[Nexus 5 General] cannondale0815:
Are you sure you aren't just covering the mic at the bottom of your phone with your pinky while holding it against your ear?
[Nexus 5 General] Spitfire:
I'm not sure how he captured that with a picture, but at the right angle, I can see those dashes. Exactly the same on my N4, occasionally I'll be at a certain angle when I see the phone off and it will be a bunch of dashes like that. I don't notice them at all when I am actively using the phone.

I tested this in the settings menu (like page 42), with screen off, and with a white background. If I look for the dashes I can find them. I expect that it is normal.
[Nexus 5 General] pwkno:
Good to hear that it seems to be normal. I can see mine when viewing webpages with a white background, but they are quite faint. I'm not going to let it bother me if it is present on other phones as well. Does anyone else who already has their Nexus 5 care to check theirs too? Also, does your device have any backlight bleed? Mine has a small amount in the lower left hand corner and by the volume rocker, but it is generally not visible.
[Nexus 5 General] ez12a:
My friend's Nexus 5's screen "flickers" slightly in all brightness modes. Especially noticeable on the stock colored wall paper.

Compared it to mine (same model, 32 gb white), and mine did not have the same issue.
[Nexus 5 General] Stay Frosty:
Are you talking about the touch sensor grid? Look at the phone with the screen off, under a light source. You should be able to see the sensor grid pretty clearly. Is that what you're talking about? It's perfectly normal, part of the design of this phone.
[Nexus 5 General] pwkno:
It might be the touch sensor grid. It looks like a lot of horizontal lines going across the screen. They are very faint and are visible when the screen is off. It's different than the touch sensor grids I've seen on other phones which look like a bunch of squares. There are a few pictures posted by another user on page 42 that shows exactly what I am talking about.
[Nexus 5 General] FloppyDrive:
Maybe this is a Kitkat problem but if I go into the Mobile Network settings and search for Networks, the phone goes into an infinite search loop preventing me from calling out, even though the data is connected.
[Nexus 5 General] dwang:
Anybody run into issues where the microphone doesn't work if you turn on the speaker phone on a call?

I called google support and they are sending me a new phone because of this problem.
[Nexus 5 General] al2x:
Wow, just tried this and its completely accurate... Not that I'll ever cup the top of my phone, but just very odd that a death grip could knock off 3 bars of WiFi strength.

Sent from my Nexus 5
[Nexus 5 General] Danation:
Defects:

White 16GB: No dead pixels, moderate screen bleed at the bottom of the screen, but it doesn't bother my wife.

Black 16GB: Negligible screen bleed, but 10(!) or more stuck pixels. The GPS also drops signal frequently. Sent RMA request to Google. The automated e-mail says it will ship in 4-6 weeks, but the Google representative said it will actually be shipping "shortly after [the] order." We'll see who is right, but I won't be real happy if I have to send it back before the replacement arrives.

Neither one had a problem with the vibrator or the button rattle.

General thoughts:

Battery life on the first couple of days was dreadful, but today it was great. I'm hoping it just needed to settle down.

Reviewers generally liked the screen, but coming from SAMOLED, I'm extremely unimpressed with viewing angles and the awful grayed blacks. Particularly if you tilt two directions, even slightly, the screen immediately washes out horribly. That's enough to cause some buyer's remorse right there.
[Nexus 5 General] supermi1:
2 Nexus 5's 32gb

Mine: A small patch of scratches in the top right corner (came out of box that way) on the back of the phone on the textured rubberlike material. Some reasonable light bleed in the corners some less than reasonable lightbleed near the volume rocker, whistling vibrating motor. Yes the camera makes noise when camera is shaken but don't consider that a defect. No pixel issues noticed but I still have the original screen protector on.

Wifes: also has a small area of scratches in the same general area as mine but smaller ones, comparable light bleed but not quite as bad similar number of light bleeding areas but none as severe as the one I have near the volume rocker, no known pixel issues but I have not looked and she probably wont. Her vibrator motor makes the same whistle sound as mine (slightly different pitch) and the vibration on the screen seems weaker than mine.

I am astounded by the scratches on the back of the device!

I had a note 2 which came with a scratched screen so I would say the scratched back on the nexus is better. But second Note 2 was perfect!

I went through 12 nexus 10's last year with each having multiple dead pixels each SUPER light bleed and 2 scratches underneath the glass! Finally settled for one with only light bleed. Far worse than these Nexus 5's.

I have no intention of getting back on that rollercoaster so I am probably going to use this and if the issues bother me in 2 months or so do an RMA.

On a VERY positive note the Headphone out on the Nexus 5 is DEAD silent and WONDERFUL and though the screen does lack contrast and saturation compaired to other devices it has EXREMELY accurate colors. I would call the screens colors "happy"

:
[Nexus 5 General] karstenc:
No one else experiencing this? Pics are distorted if I turn the phone vertically. Seems to be better if I turn it horizontally.
[Nexus 5 General] freddie589:
Does anyone think that they would honour an RMA for poor battery life? I get around 13hrs on time with 1hr30 sot until the battery is below 20%, to me this is pretty poor, but not sure if Google would just say live with it?
[Nexus 5 General] lukas_s:
Due to variances in usage, the signal strength in your location, and what apps you use, Google would likely tell you to live with it.

If you're getting 13 hours on a charge, and only 1.5 hours SOT, it sounds like your battery is actually fine, and you've got signal issues or rogue apps doing something in the background. A faulty battery would not have appreciable standby time.
[Nexus 5 General] pwkno:
Mine has light bleed in the same areas. Bottom left corner and by the volume rocker. I'm trying to get an idea of how many people have this issue, and it seems like it is quite a few. I bought an IPS monitor back in June. It had moderate backlight bleed in one of the corner. It really bothered me at first, but I got used to it and now it does not bother me at all. I'm hoping the same thing will happen for the phone. If not, I have the option of RMA'ing it for the next year. As for the scratches on your device, try rubbing it with your finger and with a soft cloth. These soft touch backs seem to be rather forgiving of scratches so long as they are not gouges.
[Nexus 5 General] waspattack:
Yep. Exactly what I was saying a couple of pages back.

It sounds like it is across all of them though rather than a faulty few, so doubt I will be returning it, as it is a great phone otherwise.

Here's hoping a software update can boost the Wifi signal power a little.
[Nexus 5 General] slknowles:
Google Now not working with Google Apps account

We have two Nexus 5 mobiles. Google Now does not work [does not exist] when signing in to our Google Apps accounts (free version). If we sign in to a straight Gmail account, Google Now shows up. Anyone else having this problem? Has anyone using a Google Apps account with the Nexus 5 been able to use Google Now?

Thanks ...
[Nexus 5 General] Pard0ned:
I Rma'd mine for a rather loud vibration motor and a non working led light. The guy on the phone was really nice. Said I could keep my phone until the replacement comes and all.

REALLY hope the new one is fine though.

Does anyone know what'd happen if I were to get a 32gb model instead of the 16gb version that I'm returning?
[Nexus 5 General] shubh_007:
You can't do that. You can't change the memory or colour.
[Nexus 5 General] Pard0ned:
Yeah. Just saw it was set by default to the version I ordered. Fair enough.

---------- Post added at 02:05 PM ---------- Previous post was at 01:58 PM ----------

Do Google just instantly refund when they receive the device? I don't wanna wait too long with this money in purgatory. Lol.
[Nexus 5 General] JoyrexJ9:
UK user here with the bad vibration motor issue. Was fine for 3-4 days then I noticed it was noisy and "rasping" when I pressed keys, the haptic feedback was really weak too.

As point of reference I had to disassemble my old G-Nexus twice for repairs and after two times removing the motor and sticking it back, it never was quite the same again - well the Nexus 5 sounds like that did.

I've gone for a RMA. Fingers crossed I get more luck with device number two.:(
[Nexus 5 General] DowntownJeffBrown:
You will get your money back after 5 to 10 business days after they take the money. Depending on what length your bank/card issuer allows for someone to hold money on your account. I always got my money back after give business days and I've got a chase/visa card. So yes you will get your money way before they probably get the phone back.

>^.^< Sent from meow MotoX
[Nexus 5 General] deeren:
just got my new n5. well first impression is that the in-call volume on the earpiece is damn loud. it is impossible to make a call with volume setting sset to highest.

anyway, i just set it to 50% and its good to go. I just hope it aint a defect or something. any of u guys encounted this?
[Nexus 5 General] Visa Declined:
Twice now while talking on the phone, the volume in the earpiece drops so low that I can't hear the the person on the other end. I've had to hang up and call them back, which fixes the problem. I'm going to wait and see if it happens one more time, if it does, I'm going to have to RMA the device.

This is troubling. I can't remember when the last time was that I've had to return a piece of electronics.
[Nexus 5 General] prawnguevara:
Keep getting "mobile network not available". Stays that way until I do an airplane mode and back again. Talk mobile
[Nexus 5 General] illogic6:
For what it's worth, the Spigen Neo Hybrid case has stopped the rattling noise my power and volume keys were causing. Now that I've got that minor annoyance corrected, I have absolutely zero problems with my N5. :good:
[Nexus 5 General] APC73:
Static

Does anyone get static during video recording?

My N5 is like someone is blowing over the mic! I guess the gain is set too high or one of the microphones is faulty
[Nexus 5 General] jkbxda:
My LTE speed is horrific, only maxed around 7mbps in excellent T-Mobile LTE coverage. Anyone else have similar LTE issues?
[Nexus 5 General] wideasleep1:
Same here.. Lost mid 20"s up and down when SIM is in Nexus 4, hybrid radio LTE. Latest results below AFTER enabling ART..upload still much slower than usual but down got fixed.
[Nexus 5 General] Visa Declined:
When playing back a video I made through my phone's speaker, I hear the same thing you're hearing. Exactly. When I transfer the video over to my computer and play it back though, it sounds clear as day, quite good actually.

Are you simply listening to playback through your phone's speaker?
[Nexus 5 General] kresk:
Just for conversations sake, I called to get my RMA on Friday night Nov8th and my I got the email this morning stating that my replacement was sent out today Nov 11th. If the new one does happen to be defective too. I will probably hold out for a couple months as well like others have mentioned to get a newer revision. PS I'm one of the unfortunate buyers to get the dead pixel/dust in the screen.