yashsingh1/xdaforums huggingface dataset:
[Nexus 5 General] mastibeta:
UPS store closes at 630 and I have to be at school before it opens. I am not a fan of ups...this furthers that.
[Nexus 5 General] Ulver:
Yeah, I've gotten deliveries later than you would expect from UPS in the past.
[Nexus 5 General] pens87pgh:
alright so I said the hell with it and called. anyone that still has pending and is going nuts, its worth a chat. If anything, their CS reps are really pleasant to speak with. seems like they are able to give a more defined ship date than the "3-4 week" timeframe. Unfortunately, their systems are so bogged down from orders, he wasn't able to give it to me over the phone but promised an email within 15 minutes of the call w/ a ship date.
[Nexus 5 General] Bxsteez:
Wait hold on??!?!?!!? They gave your your N5 for free????? I might need to call again if that's the case lol. They just told me we would forward you to a shipping coordinator that they can only contact via email.
[Nexus 5 General] pclov3r:
Doubtful
[Nexus 5 General] nxt:
Lost / stolen nexus 5 f'ing ups

I've been tracking my Nexus 5 for delivery today. And at 3:32pm it was delivered to my home and left at the front door.

At 3:45pm (there's a delay till it shows up on the website) I noticed it was delivered and called home.

Person at home was home since 1pm and I asked them to check the front door, nothing is there, checked the mailbox, nothing is there. Looked around the house, nothing is there!

IT'S FREAKING NOT THERE.

I call UPS, they said to call the shipper to initiate investigation.

I asked if they can call the local warehouse to contact the driver, nope can't do that, gotta have the shipper initiate investigation (they used to do this a long time ago).

I call Google and they're forwarding it to Lost / Stolen department. They will investigate and if they find it lost they will disable the device/IMEI and issue me a refund.

No idea how long this will take, when I'll get my money back, and when I'll be able to order another one! It's out of stock for a freaking month!

I'm so pissed. I freaking hate UPS. This isn't the first time they've lost my packages, and hell, I've received other people's packages too from several houses down!

/rant
[Nexus 5 General] Dano19:
All I can say is I feel your pain Brother! Check out my posts, same story, except no one was even home to check, and I had a tablet I ordered from Amazon stolen also. Someone else had a good day unboxing, but not us. :(
[Nexus 5 General] t.saddington:
Anyone in Australia get a shipping email yet but the tracking number has no updates? I got my FedEx tracking number, and it states "tracking info sent to FedEx", but that was on sunday and its Tuesday now and still nothing :\
[Nexus 5 General] Cotw:
Got my shipping email today. Yay!
[Nexus 5 General] surge27:
Wow! I really feel bad for you. I hope UPS takes care of that quickly for you...let us know how it works out

---------- Post added at 08:16 PM ---------- Previous post was at 08:16 PM ----------

When did you order and which model?
[Nexus 5 General] robstunner:
white 32, black 32, black 16 and grey case
[Nexus 5 General] danv28:
Bah! I was actually looking for that option but didn't see it :(

I ordered mine October 31st, 5pm EST - UPS website shows it'll be delivered by Thursday night, 1 day before expected November 8, so I'm pretty excited :D
[Nexus 5 General] mutaz102:
Ups shows this since yesterday !!! Does this mean that it hasn't shipped yet ?
[Nexus 5 General] itsalexaye90:
I did it. Nexus 5 32GB in White.
[Nexus 5 General] dr.W:
Got an email from Google Play Store that my Black 32GB shipped today and is scheduled for early delivery tomorrow! Yesterday it said will ship by the 15th, so I'm pretty excited.
[Nexus 5 General] mldiroff:
When did you order?
[Nexus 5 General] AndrasLOHF:
When did you order?
[Nexus 5 General] dr.W:
I ordered just before midnight on the 31st.
[Nexus 5 General] bluegizmo83:
Just before midnight in what time zone? I ordered my Black 32GB model at 1:14am MST on Nov 1st. Still not shipped yet.
[Nexus 5 General] Marcel_87:
Same here... I ordered mine on November 1st and google said it would be shipped out by 22nd (deliverycountry is Germany)... I was almost crying!! :crying:

But half an hour ago I checked on the UPS link they gave me and it sais it will arrive today!!! (As its past 12 by now... 4 in the morning to be exact... Cant get to sleep cause Im so excited... Just a couple of hours left... huraaaayyy!!! :victory: :victory: :victory:
[Nexus 5 General] elementaldragon:
Mine also is scheduled for early delivery tomorrow by the end of the day, originally scheduled for delivery on Wednesday. SOOOOOO can't wait!
[Nexus 5 General] ptrm2:
Picked up from ups after hour wait and...

It is here! It is here! It is here!
[Nexus 5 General] dr.W:
Sorry, I ordered at 10:39pm EST, on the 31st. Thought it was a little later, but just checked the order confirmation email.
[Nexus 5 General] robstunner:
And that what really grinds my gears. I ordered so quickly and people ordering hours if not days later are getting their shipments before me. I called google and they said call ups. Ups says they don't have my package and that Google has to have it pick up. However Google says ups has them all so it's a complete clusterfuxk between the two. This is by far the last nexus device I order from the play store. My exictment for the phone was evident by placing my order so quickly, only to be let down by unacceptable delays for no reason. I'm even contemplating sending the damn thing back, I'll survive with the htc.
[Nexus 5 General] unkn0wnz:
How do you like the case?? Thinking of buying that one...
[Nexus 5 General] nldxda:
I know some of you guys are having difficulties with Google shipping, but..

POSTING FROM MY NEXUS 5!!
[Nexus 5 General] bluegizmo83:
I completely understand your frustration! I'm already seen posts on here from people who placed they're orders after mine as well and they're phones have already shipped. I'm wondering if it matters what shipping method was chosen during checkout...? I chose the $9.99 ground option.
[Nexus 5 General] robstunner:
i did 2 day. I think there is ZERO rhym or reason to it. Its probably some minimum wage retards picking up orders from the top down instead of the bottom up (first come) because they honestly dont care.
[Nexus 5 General] lwfb:
Welcome to The Shafted. I see our ranks are unfortunately growing by the hour.
[Nexus 5 General] ptrm2:
It feels really solid and snug, it is very nice
[Nexus 5 General] robstunner:
Last time I use Google play for anything
[Nexus 5 General] deke44:
This thread

I was planning on picking up a Nexus after reading some user reviews.

After reading the long wait times I decided to put my order in and then I could cancel if there were some issues.

I ordered through play on Nov 3, in the evening from Vancouver, Canada and saw that the wait was about 3 - 4 weeks with an estimated ship date around Nov 29. That would give me plenty of time to read some reviews.

This morning I received an e-mail stating that my phone shipped today from Kentucky and I should have my 32g white phone by Nov 12 at the latest. Go figure!
[Nexus 5 General] lwfb:
Come join us. I'd love to hear what you've been through.

http://xdaforums.com/showthread.php?t=2512577

I take solace in knowing I'm not alone...
[Nexus 5 General] drzplaya1121:
Just ordered mine today ~4 pm EST with 3-4 week wait. Let's see what happens !

* crosses fingers *
[Nexus 5 General] lmfaohd2:
Dying To Get My Phone!!! AHHHHH

Ordered my N5 on Nov 2, 2013 at 11:12:25 PM PDT :laugh:

I know it's way too early to be expecting it anytime soon considering the time I ordered it, but has anyone who ordered in the past 2 days gotten their "shipped" notification email from Google along with tracking number?

I've been waiting for this phone forever, as I'm sure everyone else has. I lost my old phone the day before the N5 was released so I'm phoneless until my baby comes by UPS. Currently in Southern California, and waiting.
[Nexus 5 General] monkeypaws:
You guys are being so dramatic. Overly dramatic. I've ordered a gnex and a n4 both from playstore and I never complained as much as some people here. I laugh at those saying they're quitting Google or going to iPhone. Even those saying they're going to return the thing. Why buy it in the first place? Rule number one, be patient. It went live on a Friday ffs!!! Ups doesn't work on Saturday. Also, checking ups like some ocd crazed lunatic will just make you freak more. I hate waiting for things in the mail as anyone else but I've learned it will get here when it gets here. I've learned to sign up for ups my choice. I get notifications and can leave notes to the driver in case I won't be home so I don't have to worry about someone jacking it from my front door. Rule two: be patient! Also blaming Google for something that's in ups hands is kind of childish. On another note, I don't understand the method Google chose to ship things as it seems some that ordered within minutes are getting theirs last compared to those who straggled behind. Oh well. People also don't take into account there are those here that have admitted to ordering more than one device, some selling them instead on eBay or other sites.
[Nexus 5 General] :
Hopefully this happens.
[Nexus 5 General] larry_walker:
1. The phone went live Thursday.

2. I'm fairly certain UPS operates on Saturdays.

3. It seems easier to ignore these threads than to post in them.
[Nexus 5 General] patmannyc:
Ordered the phone Friday/Saturday (can't remember) and at that time it said the phone would ship "by 11/8"

Yesterday, 5 days early, I got the "it shipped" email! But it didn't really ship until today

UPS tracking info says it is scheduled for early delivery tomorrow 11/5. I paid 5 bucks extra for the expedited shipping

I am very happy right now and should have the phone tomorrow
[Nexus 5 General] Acvice:
That's the boat im in my man. Stoked to finally get it in my hands tomorrow!
[Nexus 5 General] monkeypaws:
Ups does deliver on sat. But you pay extra for that. Which is not included in 2 day air and was NOT an option by Google. Even I'd it went love Thursday you have to account order processing and time it was ordered. You can't expect to order at 7 pm and it be picked up by ups the same day. Yes I can ignore it unless new similar threads keep gettingn posted. Instead of getting merged
[Nexus 5 General] Link_proxXP:
I ordered mine on oct 31, 2013 10:29:23 p.m. CLST. At first, Google said 2-3 weeks, after that the estimated delivey date was 15th Nov, and today it shipped :) !!! Now it says that wednesday at the end of the day! Couldn't be more happy :D!!!
[Nexus 5 General] mr1ncred1ble:
I gotta say this launch/shipping went a heck of a lot smoother than the n7 2012 fiasco. I bought my og n7 from gamestop before most folks who ordered from play got shipped. I didn't participate in the n4 launch but i can imagine. I'll be getting my n5 tomorrow, tracking shows it's close so for old times sake i dragged out the s2 and flashed it up to something current. After tomorrow i doubt the s2 or s3 will be getting much attention.
[Nexus 5 General] ogboot:
Believe it or not...

Even though my N5 will be delivered tomorrow, due to that BS we call work I won't have a chance to even open the box until friday. Yep, tapatalk's not lying... I'm still on a carrier locked cdma droid X.

FUUUUUUUUUUUUUUUUUUUUUU
[Nexus 5 General] lwfb:
If I ordered at 1:04:26 PM CST on Oct 31, four minutes after it launched, I kinda do expect it to start processing that day. Especially when I paid a premium for 2 day shipping.

My order is still pending though, without any change in status on both the Play Store and Wallet since I got a confirmation email immediately after purchase. I'm not the only one that ordered within the first 10 minutes that has yet to receive even a shipping confirmation from Google.

The order in which these devices were processed and shipped out just does not make any sense at all. It seems like they processed the later orders first and kinda forgot about the orders that got in really early on.

Granted, it's still not as bad as last year, but that doesn't mean it's all sunshine and rainbows for everyone either.
[Nexus 5 General] george241312:
I think a bunch of people at UPS stole some nexus's and hence why the order has not shipped to those who ordered first ..

Google is not just going to ship it a second time. UPS has to find it lol.
[Nexus 5 General] lwfb:
Even if that scenario was true, my devices would have to be in UPS's hands first... and according to Google, they are not.

Every CSR I've talked to just gives a scripted response, which is what I expected but not what I had hoped for. They are really nice, but don't really have any useful information. Hired guns that come on board for big launches is what it is.

You'd think, being Google and all, that this whole processing ordeal would be done by some advanced and highly logical robots...
[Nexus 5 General] kirby1088:
Same thing happened to me, UPS says the delivered my nexus 5, however no nexus 5 ever was placed on my front door step. I had been waiting all day, never left the house. The worst part is Google says they will blacklist the device then eventually issue me a refund. I have to go through the process and reorder through the play store and wait the 4-6 weeks.
[Nexus 5 General] aohus:
My order is now scheduled to deliver one day earlier than expected. (i was originally set for nov 8 shipping)

white (16gb) 2 day delivery (ordered 48 min after release). it's to be delivered 11/5/13
[Nexus 5 General] Bxsteez:
You aren't alone man. I have a strange feeling that we will get an email from google today saying that its backordered and that is why we have gotten no legit info from google.
[Nexus 5 General] Enddo:
didn't it just cost an extra 4 dollars for 2 day shipping?

---------- Post added at 01:15 AM ---------- Previous post was at 01:14 AM ----------

the moon landing was a hoax too right?
[Nexus 5 General] duckied:
How you like that case? Was thinking of buying it also
[Nexus 5 General] lwfb:
Mine here (shipped to Houston, TX) was $15.99 on an order with two devices.

It was $11.99 for ground shipping.

So yeah, it was $4 more. They charge a little more for two devices.
[Nexus 5 General] lwfb:
If mine is on back order when I placed my order in the first five minutes and others that ordered after me have already received their devices, it would be very difficult for me to show restraint with whoever is unlucky enough to take that call...

I'm a nice guy and I'm extremely polite with customer service, but if that's the bs they pull given the facts of my particular situation I will not be a pleasant person to deal with until I get some sort of accountability from them.

I honestly could care less if I get this phone now, but I ordered one for both my fiancee and myself and I know she's really looking forward to it.
[Nexus 5 General] Bxsteez:
Just realized you are in Texas too. The only other person I saw that ordered early and still hasn't received their device is also from Texas. I'm in Fort Worth
[Nexus 5 General] lwfb:
So you've not received anything either?

Perhaps it's a regional deal. I have noticed most of the people receiving devices are on the east coast and west coast.

I'm grasping at anything I can to make some sense of this...
[Nexus 5 General] Bxsteez:
Yea mine is still pending and I ordered at 1:14PM CST on the 31st. There are a bunch of people on the excel sheet in Houston that got their devices but it was under the 10min mark so I thought I was just a little late but you guys ordered in the first 5 mins and still haven't received anything. I honestly don't know what happened but I fear the worst.
[Nexus 5 General] aohus:
whats wrong with 'panda' white ?
[Nexus 5 General] l000needles:
Woot! Got the shipping notification yesterday, a full 5 days ahead of estimated ship date. It'll arrive tomorrow in CA. Now just gotta figure out the quickest way to get it to Hong Kong without paying an arm and a leg..
[Nexus 5 General] lwfb:
I'm not feeling too confident either.

I guess we won't really know until tomorrow, but with so many people already receiving theirs, I feel like those of us who ordered early on launch day and haven't received so much as a shipping notice are just screwed.
[Nexus 5 General] l000needles:
Did you guys order black 16gb? That one's supposedly hardest to get/most backed up atm.
[Nexus 5 General] Bxsteez:
Not me. I got a 32GB Black
[Nexus 5 General] okorn_:
I ordered two 32 Gb Nexus 5 separately:

Nexus 5 (32GB, Black)

399,00 $

October 31, 2013

Pre-ordered

Info

Devices

Nexus 5 (32GB, Black)

399,00 $

October 31, 2013

Pre-ordered

Info

Devices

Still on "pre-ordered" both and when I click on info I get "pending".

Any ideas?
[Nexus 5 General] ranadroid:
that means u have to wait months buddy
[Nexus 5 General] l000needles:
Odd. Must be a regional distribution thing. Kind of makes sense to send more units to East/West coasts I guess with likely higher day one demand there historically. Not that that's helpful right now, :p
[Nexus 5 General] jaysim:
white nexus 32gb ordered on 1-Nov-2013 12:58:41 MDT PM

Original estimate was 3-4 weeks

got shipping confirmation today and tracking number.

Scheduled Delivery:

Thursday, 11/07/2013, By End of Day

Last Location:

Departed - Louisville, KY, United States, Tuesday, 11/05/2013

this is to Winnipeg, Manitoba, Canada

before the end of this week after ordering it last friday, couldnt be happier :D
[Nexus 5 General] lwfb:
Same here, (2) 32GB Black.
[Nexus 5 General] loopydoof:
The shipping doesn't seem to follow any logic.

Ordered 16 GB Black at Oct 31, 2013 1:15:01 PM PDT and 32 GB Black at Oct 31, 2013 9:14:42 PM PDT. Both are set to be delivered 11/5. I'm located in San Diego, CA.
[Nexus 5 General] aohus:
my beloved Panda N5 is on an airplane right now.

i'm tracking it now.

http://flightaware.com/live/flight/UPS942
[Nexus 5 General] om22:
Mine's in the delivering vehicle can't wait anymore :S
[Nexus 5 General] Enddo:
my tracking just updated to 'out for delivery' as well. it probably wont get here for another 8 hours :( but the anticipation is building
[Nexus 5 General] petervdn:
Hope to get mine wednesday or thursday, can't wait!
[Nexus 5 General] Zulith:
Arriving tomorrow T__T I'm really nervous. Hope I don't have any defects in mine.
[Nexus 5 General] pratikvdoshi:
My N5 is on the way

Location	Date	Local Time	Activity

Stafford, TX, United States	11/05/2013	3:33 A.M.	Out For Delivery

Houston, TX, United States	11/04/2013	9:04 P.M.	Departure Scan

11/04/2013	6:11 P.M.	Arrival Scan

Louisville, KY, United States	11/04/2013	4:49 P.M.	Departure Scan

11/04/2013	11:30 A.M.	Origin Scan

United States	11/04/2013	2:24 P.M.	Order Processed: Ready for UPS
[Nexus 5 General] EnDSK:
Anyone who has got their shipping date pushed up after it originally being the 26th of November? I am so curious I asked a friend to order and was crushed when I got the 26th shipping date. Can anyone share their experience?

Black, 16 GB.
[Nexus 5 General] zevim2005:
Once i bought an apple tv they wrote that they shipped already and i dindt received i called ups and they said that in the system is shipped so i will get a refund,1-2 days after that i got my apple tv...

sometimes its just a system problem!
[Nexus 5 General] Enddo:
gotta think positive! :fingers-crossed:
[Nexus 5 General] sromer:
I got mine today!!!! :D
[Nexus 5 General] casonswag:
Aahh can't wait till laterr!!
[Nexus 5 General] lkhafra:
Out for delivery I hope it gets here before lunch. I also have the Spigen Neo Hybrid coming today too.
[Nexus 5 General] freshlysqueezed:
Ordered yesterday, Nov 4, white 32 gb with estimated shipping date of Nov 22.

Nice little surprise UPS email this morning: left Kentucky yesterday with expected delivery for tomorrow, Nov 6.

Sent from my EVO
[Nexus 5 General] mldiroff:
The 3 most amazing words in a tech nerd vocabulary - Out For Delivery. I'm frothing at the mouth lol
[Nexus 5 General] george241312:
Hwat !That aint fair !

I ordered Nov 2 and still pending .....
[Nexus 5 General] casonswag:
Like what time did yall phone get to the door?
[Nexus 5 General] chrisnk204:
Panda? Nah man its more like a storm trooper :) and nothing is wrong with it i just prefer my phones all black so i want to trade it for a black one
[Nexus 5 General] WCCobra:
It is in transit.
[Nexus 5 General] SprigganMaster:
Expected delivery : tomorrow!
[Nexus 5 General] birdman1542:
Initially, my black 16GB was set to be shipped on the 26, but last night the shipping date dropped to 2-3 weeks.
[Nexus 5 General] pens87pgh:
i'm in the same boat. Originally had the 3-4 week time frame that changed to 2-3 weeks over night. the google CS rep i spoke with last night said while it still is in the "November 26 time frame", orders are being filled well ahead of time and wouldn't be surprised if that moved up significantly. just gotta keep the faith......and hope google learned from their mistakes with the N4!
[Nexus 5 General] BrandonPrice31:
Nexus 5 32GB Black ordered 8 minutes after launch is still pending.

Google Play you sucks.
[Nexus 5 General] n1gh7m4r3:
I feel sorry for the shafted, and I was thinking. I had tweet alerts set for launch day. When I got the tweet, I opened my browser and refreshed the page for Google devices. The N4 was gone, but the N5 wasn't there either. I used the direct link to the N5's page to order. I wonder if even though the page was there, it wasn't exactly live, or properly set, and hence some early adopters orders are screwed. Is anyone that ordered past say 30 minutes after launch, but on the 31st part of the shafted? (no shipping confirmation email yet)
[Nexus 5 General] zj45499:
Haha! Me too!

Mine says ship by 8 Nov.

What does yours say?
[Nexus 5 General] BrandonPrice31:
Mine says ships by the 5th.

Not shipped.

Last time I ever order from Google Play.
[Nexus 5 General] thor6577:
Dallas here, nothing but this morning my shipping estimate changed from 3-4 weeks to 2-3. Maybe its a sign that they are shipping the Texan Nexus' (Nexi??) soon.
[Nexus 5 General] EnDSK:
What date and time did you order it at?

I ordered on Friday Nov 1st at around 1 pm.
[Nexus 5 General] birdman1542:
I ordered mine last Friday as well, at about 6:45 PM EST.
[Nexus 5 General] markp99:
My 3 favorite words: Out. For. Delivery.

:)
[Nexus 5 General] ms0chez:
Out for delivery :D :D :D. Been refreshing tracking like crazy since Saturday.
[Nexus 5 General] cmshane:
Oh boy oh boy oh boy. Out for delivery!
[Nexus 5 General] unkn0wnz:
Out for delivery here too :D
[Nexus 5 General] ogboot:
Out for delivery! Order processed less than 3 minutes after launch.
[Nexus 5 General] EnDSK:
nice. what is your order status?
[Nexus 5 General] kingpinJK:
Still waiting. Shows "will leave warehouse by Nov. 5th". no shipping email. no answers from CSR. I'm unbelievably frustrated.
[Nexus 5 General] birdman1542:
It's pending. I hope it ships sooner than 2-3 weeks though.
[Nexus 5 General] BrandonPrice31:
Same - what is this!? Google Play is the biggest joke and their CSR's including the specialists either don't have any ideas or don't get back to you!
[Nexus 5 General] htowngator:
You'll probably get it today, lol
[Nexus 5 General] kingpinJK:
If i get surprised, then I get surprised. I'll check the UPS shipment to my building when they come at 10-ish.
[Nexus 5 General] AndrasLOHF:
I keep getting the same responses from every CSR and specialist. Which is basically just regurgitating information on my order status page. All I want to know is why are the orders not being fulfilled FIFO as is the way they should be. It must really suck to be a Play Store CSR on hardware launches as Google can never seem to get this right. IMO the reason they started throwing up 2-3, 4-5 weeks time frame is basically just to say, "We'll get to your order when we feel like it before 3 or 5 weeks. Even if we ship orders out that were placed days after yours. Now shut your mouth." lol
[Nexus 5 General] jellydroid13:
My order still shows pending but I just got an email from UPS saying that google has shipped a device and I should have it tomorrow. White 32gb ordered last night. Seems like Google is all over the place with these orders and its all a game of chance.