yashsingh1/xdaforums huggingface dataset:
[Nexus 5 General] kpjimmy:
Ordered mine on 11/1/13. I need to get paid first! LOL Ordered the 32gb black version. At the time said 2-3 weeks. So the wait begins :).

Already ordered my dbrand skin to cover the baby. But not ordering any cases until I get notification of shipment. But that may change. The spigen case is looking pretty nice about not lol.
[Nexus 5 General] Bxsteez:
There has to be something we all have in common. We being all that ordered really early (within 30 mins of launch) and still have not seen any shipping details.

Google must be doing a good job for all these people to have received their devices already. Maybe its something we did wrong in the ordering process.
[Nexus 5 General] kingpinJK:
Different shipping address from billing address?
[Nexus 5 General] kryptonianjorel:
I ordered mine in the first 15 minutes and it theoretically should be here today
[Nexus 5 General] dinc4g:
Yes Or No?

Strange.

I ordered 6pm PST on launch day.

So i check my orders

As I look at the list it says my order will ship in 2-3 weeks.

I click on the order details and it says status is shipped instead of pending...

Either way I got a tracking number thats not valid yet but this gives me hope Ill see a package sometime this week.

Good luck to all PM if you have a details or questions.
[Nexus 5 General] Bxsteez:
My billing is the same as my shipping address.
[Nexus 5 General] AndrasLOHF:
I had thought the same and asked within this thread but others have reported that they had no issue placing their orders in this manner. I even took extra steps to contact both Google Play Store and the credit card company I'm using for the purchase to make sure there would not be any issues. Both companies said it would be a non issue.
[Nexus 5 General] sxp123731:
Here's my order from Google Wallet:

Google Inc.

Online purchase

Nov 1, 2013 9:12 PM

Status

Pending.

I called Google Play CS and they said my order and payment are good, and it is still pending because of quantity issue.

But some people ordered Nov 2 and already got shipment notification.

This is strange, looks like random processing.

OR...maybe processing is based on delivery address?

Anybody else from DFW, Texas having the same problem?
[Nexus 5 General] kingpinJK:
well i'm out of ideas.

i ordered 1:06 CST(6 minutes post launch) and recieved the confirmation email immediately

I used my Discover IT card

I ordered 2 16GB black devices

I shipped to my work rather than my home(work in Houston, TX live in Humble, Tx)
[Nexus 5 General] Bxsteez:
Well that might be a connection.

I'm also in Texas, Fort Worth TX.

I ordered at 1:14 CST

I ordered 1x32GB Black

Billing = Shipping address
[Nexus 5 General] kingpinJK:
someone in this thread in houston is getting theirs either today or tomorrow.
[Nexus 5 General] NovaSlim:
HTC One don't have Qualcomm quick charge enabled and only accepts 1A chargers, S4 have quick charge and 2A chargers thus it charge signficantly faster. According to the AndroidCentral review Nexus 5 have quick charge enabled and charges quite fast.
[Nexus 5 General] Bxsteez:
Maybe they ordered in the first 5mins? Let me check the excel sheet.
[Nexus 5 General] ddb540:
Here's my activity-to-date:

Oct 31, 2013 3:04:14 PM EDT - ordered 32GB White N5, received email immediately with a copy of the receipt, and a shipping status of "Ships by November 8, 2013". I did elect the 2-day shipping option, rather than standard shipping ($13.99 cost). Also, note that I was not one of the first orderers, as I didn't notice the phone was available for sale until about an hour after it went live.

Nov 03 2013 7:42:00 AM EST - received shipping confirmation email from Google with UPS tracking number, which linked to a page which informed me that the shipping label had been created, but there had been no package activity yet.

Nov 04 2013 12:26:00 PM EST - UPS tracking system was updated to indicate "Origin Scan" in Louisville, KY. Originally Scheduled for Delivery on 11/06/13 by End of Day, but actually Scheduled for Early Delivery on 11/05/13 by end of day.

I'm very pleased with this whole process - to receive a brand new device like this just three business days after ordering it is good by me. My UPS package deliveries run like clockwork, and I'd bet anything I'll have this device in my office by 10:30am EST tomorrow!
[Nexus 5 General] sn0warmy:
I had mine shipped to my office which is different than my billing address and I received my shipping email Sunday and as of today the tracking says it is scheduled for delivery on Thursday. So I do not think differing shipping/billing addresses are the problem.
[Nexus 5 General] [hfm]:
I live in NYC and UPS seemed to grace me with early delivery for tomorrow, Google came through big time on this. Big props to their ecommerce team!
[Nexus 5 General] Bxsteez:
Yea it appears other Houstonians have their devices shipped or have them in hand but your shipping address is Humble right? Maybe that is a different warehouse the device is coming from? Are they all coming from Google's HQ? I would think not.
[Nexus 5 General] Dano19:
Stolen already!!

Mine was delivered at 12:28 this afternoon. By the time I got home at 3:15 it was gone. I've reported it to UPS and Google, but I'm expecting that I will end up at the back of the queue for a replacement. I ordered mine within ~30 seconds of the Play store updating with a link so I wouldn't be stuck waiting forever. That plan was clearly a failure. :mad::mad::mad:
[Nexus 5 General] casonswag:
Im in Jacksonville FL getting mines tomorrow
[Nexus 5 General] kingpinJK:
It's coming to my office in houston.
[Nexus 5 General] Bxsteez:
Yup.. Now i'm all out of ideas lol.
[Nexus 5 General] shiznu:
Mine was delivered at about 12:30 pm CST. I'm in Alabama.
[Nexus 5 General] SmiLey497:
How? Aren't you supposed to sign for it? Someone signed for you?
[Nexus 5 General] kingpinJK:
you and me both, dude. We shall see what transpires over the next 24 hours.
[Nexus 5 General] foosion:
Experience shows that Google is not very good at operating a store. The odds are not bad that they'll ship sooner than the listed date. Lack of an email should not be a problem, especially if the order is listed on your play store account page.

OTOH, anything is possible.
[Nexus 5 General] MaxCarnage:
Did you actually get a shipping confirmation?
[Nexus 5 General] Paradoxx_:
Pending for an hour now, but has a shipping estimation.

I hate not knowing what's up :(
[Nexus 5 General] mitchdickson:
Hi, you must have not been around for the Nexus 4 launch. This is nothing so far compared to that cluster.
[Nexus 5 General] land2634:
Heck, when I ordered a case for my N7 from the Play Store, the case showed up before I even got an email saying that my order had shipped.
[Nexus 5 General] jasaad:
well i wish i could have the same case as yours now.

I didnt receive my confirmation email yet
[Nexus 5 General] hlaalu:
I think I'm going to leave it. It says "son" after my street address (so weird) but everything else is good. I'll call UPS or whoever is going to deliver it and have them correct it once I get a tracking number.
[Nexus 5 General] evilfuel99:
Bought Phone for my wife for Christmas!
[Nexus 5 General] tlopez1973:
Where the hell is my email confirmation Google:mad:
[Nexus 5 General] mitchdickson:
Limboland.
[Nexus 5 General] Nordendorf:
same here.

wallet says pending

order status says "Leaves warehouse by November 8, 2013"

and I never received an email

very odd. At least there is a transaction number.

:confused:
[Nexus 5 General] krachlatte:
no panic on the titanic, ordered mine at 19:15 32GB black GMT+1 cheers
[Nexus 5 General] happy_gopher:
I really expected there to be a choice between colors, as well as a 32Gb model. I wonder what happened....

O well, Status status says 'pending'.

Hg
[Nexus 5 General] rochrunner:
Aargh! After all this to get an order in (which I did successfully: 32Gb white), I just realized that I'll likely be on a trip when it gets here. So my wife can keep an eye out for it while I'm in a hotel room surfing this site and listening to everyone that's unboxing theirs!
[Nexus 5 General] CoCoGirl886:
There is a choice, essentially 4 different phones you can purchase. You may need to use different links though because I had issues trying to select another choice from one page at some point. Not sure about now.

16GB white: https://play.google.com/store/devices/details?id=nexus_5_white_16gb

32GB white: https://play.google.com/store/devices/details?id=nexus_5_white_32gb

16GB black: https://play.google.com/store/devices/details?id=nexus_5_black_16gb

32GB black: https://play.google.com/store/devices/details?id=nexus_5_black_32gb
[Nexus 5 General] :
Ordered 32GB black variant.

The US unlocked version should run flawlessly on AT&T's network right? From what I remember AT&T utilizes 800/1900 GSM and UMTS bands. I don't know what LTE bands they broadcast but the Nexus 5 supports a bunch of them so I do not expect that to be an issue.
[Nexus 5 General] krachlatte:
mm what to do with the sim card, slice it until it fits or order a new one from the provider, suggestions please?
[Nexus 5 General] bilago:
You can purchase a sim card cutter, or just get a new one... up to you.
[Nexus 5 General] happy_gopher:
ARRGGG!

I just went back and sure enough the 32GB is now available, WTF! They waited to list the 32Gb model?

And now I cant cancel!

Ohh the agony...

Hg
[Nexus 5 General] Jayrod1980:
Wonder if dirty and downtown have posted here yet... Back in that crappy nexus limbo wait mode! Just happy to confirm purchase of a 32gb panda model. Says ships by Nov 5. Kinda crappy wait but better than the two week waits in the past. Let's hope this time they don't screw it up. Based on stuff not showing up like some not seeing color choice etc, I'm afraid of another nexus shipping failure.
[Nexus 5 General] return0:
Where in Alabama, and which shipping option? I'm in Huntsville and had an early delivery time of tomorrow EOD, and last update was origin scan in Louisville. Did yours come directly from Louisville? I opted to have them hold it at will call... I'm hoping that it will get to the distro center today and that I can pick it up after work :fingers-crossed:
[Nexus 5 General] shiznu:
Two day shipping option and yes from Louisville originally and then to Nashville before our ups distro in Hartsell Alabama.
[Nexus 5 General] AndrasLOHF:
I just got this message from Google. Kinda confusing(sarcasm) to me seeing as people that have ordered after me are getting shipping notices.

"Thank you for contacting Google! It was a pleasure speaking with you today.Your order is currently on hold for quantity reasons. As soon as we get more inventory at our warehouses to fill your entire order, your order will be sent to the shipper. You will receive an email with a tracking number when the shipper has processed and begun delivery of the package.

If you have any other questions please feel free to reply back to this email or call us at 1-855-83-NEXUS(63987).

Thank You"
[Nexus 5 General] robstunner:
STill waiting on UPS updating my tracking. Ordered in the first 10 minutes so theoretically I should have had it today. Stupid goo/ups
[Nexus 5 General] kingpinJK:
If i get that response, I will absolutely lose my ****.
[Nexus 5 General] Dano19:
Nope, No signature required. They left it at my garage which is in an alley. I also had a new tablet (Asus TF701T) delivered form Amazon at the same time that took a walk. This happened a number of times about 2 years ago, and I asked UPS to put a note in the system so the drivers wouldn't just drop pkgs back there, but they told me they couldn't do that. Fine, but the least the driver could do is stick them under the recycle bin or something. Usually I come home and the are just sitting against the garage door.
[Nexus 5 General] daLareid:
Is it signature required? I thought they would just leave it out by the porch or something.
[Nexus 5 General] michaelmab88:
Just got my Nexus 5. I ordered at 18:03:44 GMT on 10/31/2013. There were no problems and this time around my shipping experience with Google play seemed to go much smoother. Good luck, and don't worry. Yours will get to you eventually :)
[Nexus 5 General] mjs2011:
I ordered mine yesterday and as much as I'm hoping to get a shipping confirmation soon, I hope that everyone that ordered their's before me gets theirs. I'd feel guilty if I just waltzed in and bought it yesterday and received it before those who purchased it on launch day.

So good luck everyone, hope you get yours soon!
[Nexus 5 General] Exel:
One more hour and I can go home and wait for my phone. :D
[Nexus 5 General] Bxsteez:
I will be pretty pissed too!
[Nexus 5 General] kryptonianjorel:
Any word from UPS? perhaps it wasn't delivered? Also, did you allow them to leave it without signature, because it was technically required to be signed for, despite some people not having to sign for theirs
[Nexus 5 General] ceo.mtcl:
Mine was showing expected delivery on 10/06/2013 till earlier today.

I just now got a notification that it has been rescheduled to tomorrow 10/05/2013. This is awesome!!!
[Nexus 5 General] Exel:
LOL
[Nexus 5 General] Dano19:
I didn't know it was signature required, nor nor did I wave the signature requirement. I contacted UPS, but got the standard answer (as I said I had a rash of similar incidents a couple of years ago.) They look in the system say "yep it was delivered." then tell you to contact the shipper because they need to file the claim. I called Google and told them, and they referred the case to the shipping dept. Right now I'm waiting to hear back from them. I would assume someone will make it right (Amazon has already shipped the replacement tablet) but since Google's stock seems depleted, I don't expect to get my Nexus for quite a while.
[Nexus 5 General] DroidDavi:
Seems like some funny business going on with the shipping order
[Nexus 5 General] hello00:
lol wtf
[Nexus 5 General] nickotine18:
I hear the UPS truck ... WOOOOOOOOOOOOOOOOOOO
[Nexus 5 General] isaw:
Well, for the 3rd time in a row, ParcelForce UK f**ked me again.

Was on the van for delivery, waited all day, only for the status to change to "Delivery attempted". And this is to my place of work - a very,. very large private ground with multiple buildings and a dedicated postroom manned all day until 6pm and with 24x7 security teams who also accept packages out of hours.

I spoke with the postguys and NO ONE from ParcelForce showed up. They didnt even try to deliver. This place is not hard to find - its the only place on the site.

3rd time in a row with my nexus phones from Google.

Why google... why do you use them when they have such a bad rep?? Why....
[Nexus 5 General] Dano19:
So this is the email I just received

Thank you for contacting Google! It was my pleasure assisting you today.I'm sorry to hear that you're experiencing issues with your delivery.

If your device is found to be lost or stolen, we will need your consent in place to disable the device and process a refund to your account.

Please read the following statements carefully:

- I am the original purchaser of this device with IMEI/Serial: xxxxxxxxxxxxxxx

- I have not received the device with IMEI/Serial number: xxxxxxxxxxxxxxx

- I authorize Google to remotely disable this device with IMEI/Serial: xxxxxxxxxxxxxxx

- I understand that this device will not be usable as a phone or as a computing device for any purpose after Google disables it.

If you agree with the statements above, please reply to this message with the words "I CONSENT." We will open an investigation with the shipper to determine the whereabouts of your package. If the shipper cannot trace your package and it is confirmed to be lost or stolen, we will disable the device and issue a refund to your account.

If there is anything further I can assist you with, please feel free to reply directly to this email or visit our help center at:

http://support.google.com/googleplay/bin/request.py?contact_type=contact_policy&policy=hardware

So the implication is that if they can't find it I get a credit and have to reorder. This does not make me happy at all.
[Nexus 5 General] juni0rz:
I ordered mine on Saturday says pending of course but I contacted them anyways and this is what I got..

Thank you for contacting Google! It was a pleasure assisting you today. Just to recap your call, you were calling in regards to your order.*

Orders are shipped based on the estimate in your order confirmation email. Once an order has been processed you'll receive a second ship confirmation email, after which it will take an additional two business days for your order to be delivered.

After reviewing your account, I can confirm that your order has shipped. You can check the status of your order any time at.

Anybody's orders still show pending but have received it already?
[Nexus 5 General] hello00:
picking it up first thing in the morning :cool:
[Nexus 5 General] ComposMentis:
I haven't received a shipping email and if I pull up the order it still says "Leaves warehouse by November 8, 2013" However, if I click on details and then click on the order number to get the detailed receipt the status is shipped and there is a tracking number there that shows it was picked up by UPS today in KY.

If you haven't received a shipping email you may want to look at your receipt details.
[Nexus 5 General] Bxsteez:
Mine says pending in every location.
[Nexus 5 General] dwang:
Picked up my black 32gb version from ups will call.

First impressions is that this thing is seriously fast. Much faster than my htc one. And build quality is really nice.
[Nexus 5 General] smirkis:
im not gonna sit on here and argue about it, but i bought it at 11am launch day.

label printed friday

i was expecting it to update today atleast saying delivery tomorrow.

still says a label has been created.

so what i don't get, is why its still at the warehouse when i ordered it at 11am launch day. and all these others who ordered AFTER me already got it today, or atleast got updated shipping info saying its coming tomorrow.

whatever

enjoy your phones fellas. i'll get mine eventually :cyclops::cyclops::cyclops:
[Nexus 5 General] lwfb:
I didn't know about this, thanks.

Unfortunately, I checked it out and it doesn't show that order at all. In Google wallet it shows the order as pending still though.

When I talked to Google they said that there was no issues with my order though and it's still on track to leave their warehouse tomorrow.

It's nearly 6 PM and I've not got a shipping email yet. I'm really starting to think something is up.
[Nexus 5 General] occtec:
Its finally here :D
[Nexus 5 General] aooga:
What the heck does Pending mean? It's just stuck now. I cant cancel and order someplace else, and apparently it's with UPS, but it's been like this for 2 business days now. I better not be stuck in some limbo here.
[Nexus 5 General] occtec:
The Best of Three :good:
[Nexus 5 General] mldiroff:
Plus they cost 10 bucks each in the store.
[Nexus 5 General] dcoryh192:
Yeah I got in on the free sim card deal they were doing. I didn't know if that applied to stores also, but I was guessing no. And I still have my gnex on Verizon as my actual phone for a while too. Just want to try out Tmo before porting my number.
[Nexus 5 General] Enddo:
sooooo, everyone who has their phone - is it signature required for the package? I was hoping to get to sleep in tomorrow, but I will stay up if I have to
[Nexus 5 General] aooga:
What does this mean? It's been pending for days now. (what feels like months)

The response from Google:

"
[Nexus 5 General] Old-school:
I think so, it says signature required on the tracking thing. Just sign up for a free UPS membership. It will let you authorize shipments for release without signature, leave it with a neighbor, or hold for will call. I chose the last option sine I want it as early as possible.

EDIT: They also give you a four hour window in which to expect it.
[Nexus 5 General] avus_m3:
Curious...I have 2 Nexus 5 32GB phones I ordered in separate orders. Unfortunately, I was in too big of a hurry to select 2 day for $5 more each otherwise I would have had them in my hands already. Anyways, I got my shipping confirmations and it showed 2 parcels for each phone order for UPS?! I expand the menu and see they combined the tracking numbers adding the 1 number to the others which makes sense since they left the warehouse the same day to the same address.

What is curious, is 1 parcel shows as 1 lb and the other shows 1.9 lbs? Anyways, can't wait to get this phone and hawk my LGOG!
[Nexus 5 General] george241312:
Why did you let them leave it at your door that's crazy !

Pretty sure they wont refund you for it ...
[Nexus 5 General] kryptonianjorel:
Yes. The people who are getting it without signature are because of lazy UPS drivers
[Nexus 5 General] Enddo:
mine doesn't say signature required though. thats why i thought it was odd that someone said they missed their package. i did pay for 2 day delivery, but i dont think that should effect whether or not signature is required.

meh, gonna be a long day today
[Nexus 5 General] envision:
I will have my 32gb white first thing in the morning was scheduled for Wednesday and it got moved up my UPS gotta love that :good:

I have to try not to open it at work LOL
[Nexus 5 General] randpost:
My ups driver left my first shipment of 2 phones at my front door. He left today's shipment of 1 phone at my garage door. He didnt bother putting a tag on my door.

I wish I could switch UPS drivers.
[Nexus 5 General] Exel:
Its here its finally here omg
[Nexus 5 General] casonswag:
Made it in my hometown its here getting it tomorrow
[Nexus 5 General] Dano19:
Read my other posts, no need to retype the answer.
[Nexus 5 General] surge27:
Hey....thanks for the shout-out. I actually got the email around when you got yours. I will be receiving it tomorrow. Not sure if it was coincidence or customer service appeasing me for b1tching at them constantly.

:cheers: to everyone. Assuming everyone is getting theirs this week.
[Nexus 5 General] Ormuz:
Ordered on the 31st 2pm (Mountain Time)... order says "shipped" , but also says "leaves warehouse by the 8th.....?????
[Nexus 5 General] robstunner:
Same crap here. Upsetting that people who ordered hours after us got their stuff and we are sitting in purgatory because we ordered first?
[Nexus 5 General] mjpado:
Still nothing

Ordered at 2:57 EST on Thursday a 16gb white, still pending. I also ordered a 16gb black at 2:48 EST and it say it will arrive on Thursday. I just don't get how they haven't made a shipping label as of Monday night.
[Nexus 5 General] mjs2011:
My fault for getting my hopes up but I was told that the order I placed yesterday won't ship until the 22nd. I'm still holding out hope that maybe that will change. My order still says Pending so you never know.
[Nexus 5 General] HRodMusic:
hahah bro i called them, didnt really complain but the lady was super nice, and i finished the survey right after. looks like we got free phones =D google is purely amazing!
[Nexus 5 General] wngmv:
My phone is still in the UPS facility in my city right now.... And I'm driving home (I'm not driving obviously....but in the car) from 90 miles away....trying to make their close time of 9pm. Good thing that Ohio bumped highway speed limit to 70mph. With some luck and good traffic I'll get my N5 today.....

Oh nevermind....UPS closes at 8:30....FML I'll get it first thing in the morning then.
[Nexus 5 General] pens87pgh:
so is it actually worth calling google to try to get a status? seeing that they're not even close to going by when they received orders...will their customer service actually have more of a status than this extremely annoying "pending"??
[Nexus 5 General] HRodMusic:
well when i called it said pending, and they told me that they had sent it to ups, they where just waiting for it to get shipped.
[Nexus 5 General] mastibeta:
fml

730 pm...no sign of ups coming to my complex today...has been on truck for delivery since 8am. I have such awful luck.
[Nexus 5 General] HRodMusic:
aww call ups, maybe you could pick it up at the office first thing in the morning, or even today before they close ;)
[Nexus 5 General] jphilippon:
They deliver until they're done. You should get it regardless of the time if it's on the truck.