yashsingh1/xdaforums huggingface dataset:
[Nexus 5 General] shane6374:
Ordered on Nov 1st and it shipped Nov 13th. The estimated date was the 21st when I ordered.
[Nexus 5 General] Daps:
I'll have to look and see. I know a guy at best buy so maybe he'll price match if they stock them.
[Nexus 5 General] norbakr:
Hi , iam from Canada too,I ordered Nov 2nd , but nothing still pending,should delevry dec 3rd, a lot of people ordered after me and their devices already shipped

:mad:
[Nexus 5 General] swahilli21:
Yea, I ordered Nov 1st and still pending. I emailed google for an update and that response...is still PENDING
[Nexus 5 General] iluvgoogleplaystore:
I tried and got shot down, however it was a best buy mobile store in a mall. The best buy employee I talked to also said the phone would not work on T-Mobile - I told him I am 99% positive the phone is exactly the same as any other nexus 5.
[Nexus 5 General] Noble Six:
Should have said price match it and if it doesn't work on T-Mobile, it's my loss and your gain.
[Nexus 5 General] wafermagnet:
Haven't posted in this thread for a while....fucckk man im sick of waiting. its been two solid weeks since I ordered. Finally got a bank charge, but even if it ships tomorrow, I didnt think to order 2 day shipping at the time...I didnt think it'd take this long. So its going to be another 5 days for me minimum.

If this thing comes with even one dead pixel, a shaky button, or any defects i think I might blow a fuse.

Nov 4, black 16, US
[Nexus 5 General] ximaginex:
I regret not getting two day shipping too. Not only do we have to wait for it to ship but now we have to wait for the shipment to arrive. I would cancel my order and change the shipping to two day but who knows how much longer the shipment will take if I do that...
[Nexus 5 General] knowimagination:
I hate waiting so I don't understand why I order things on friday evenings. I was pretty sure I was going to buy it earlier in the week, but for some reason I put it off. I did at least pay the extra 3 or 4 bucks for two day shipping though so I am hopeful it ships out early this week and I will have it by friday. Crossing fingers.
[Nexus 5 General] norbakr:
oh man, thats make me crazy, could you give me the google email??i will try to email them and if they answer me I'll tell you??
[Nexus 5 General] _Chris_Martz_:
I as well received a second pending charge on my card. I ordered my black 32G on nov 4 and my expected shipping date is nov 26. I SO hope this second charge goes through tomorrow indicating my nexus 5 is shipping. :rolleyes:
[Nexus 5 General] sactownstar:
Seems like a lot of people have been receiving the second charges lately, myself included. Best of luck to everyone, hopefully we'll be seeing a lot of "My nexus is here!" comments soon.
[Nexus 5 General] overclock360:
I ordered my 32gb black on 13/11 but shipping shows still pending :(?what are the chances of getting the phone before 23rd dec because ill be leaving US on 23rd dec for vacation.
[Nexus 5 General] Ascertion:
I ordered a White 32GB on Thursday the 14th, going to arrive on my doorstep the Tuesday, the 19th. Excited!
[Nexus 5 General] jerrah:
mine to lol same day and everything, but what sucks is, mine has been sitting 5 mins from me at the ups hub but i cant get it cause they are closed on the weekend even tho they deliver. what also sucks is. it still says Tuesday even tho its 5 mins from me. im kinda mad.
[Nexus 5 General] Ascertion:
My UPS office is literally about 7 minutes from my home. LOL! We're in the same exact boat, literally. However, according to UPS tracking, it hasn't even been scanned into UPS system yet. Just says it will arrive on the 19th and wont give any updates yet. I imagine tonight it'll say arrival scan or departure scan, etc.
[Nexus 5 General] jerrah:
i live on long island, mine says it was scanned in.

Uniondale, NY, United States	11/15/2013	10:28 P.M.	Arrival Scan

Parsippany, NJ, United States	11/15/2013	8:58 P.M.	Departure Scan but still says tuesday by end of day. grrrrr heres a map

https://www.google.com/maps/preview...f13.1!5m2!13m1!1e1!7m4!11m3!1m1!1e1!2b1&fid=0
[Nexus 5 General] Ascertion:
Jacksonville, Florida here.

I wish I could stare at the scan times but I guess UPS can reach my area quicker than they can in Long Island, so maybe that's why mine hasn't been scanned yet. Updates always occur, for me at least, during the middle of the night (2AM-5AM). UPS seems to get a lot of work done at those times.
[Nexus 5 General] jerrah:
ive been updating that page like a million times waiting for the delivery to change to monday.... i cant go and pick it up because the hurricane sandy fudged my house up last year, and my id still says my old address, and the guys in there refuse to let me pick up packages from them because of this even tho i bring mail marked with my new address and everything. so ya got in to a fight with them like almost to fists because they are holding my items and wouldnt give it to me.
[Nexus 5 General] swahilli21:
I called them first, then they replied with an email which I replied too!
[Nexus 5 General] Ascertion:
That sucks if you can prove it's your package and they still wont give it to you through your local UPS site. It seems like they'd save money and time by doing that because then the UPS guy wouldn't have to stop by your house and they'd already have it marked off that you picked it up in their systems. Really wish people would make sense sometimes.
[Nexus 5 General] walehk10:
Im sick of waiting for mines to actually show on my credit card. Today it showed as pending on my credit card but then Vanished still says pending on my google wallet page. Anyone else ordered the 16GB black on the 7th or nearby?Any updates if you got it or not or something like that :)
[Nexus 5 General] wafermagnet:
Still waiting, CC charge disappeared, so no shipping yet.
[Nexus 5 General] norbakr:
ok.i'll try to call them tomorrow , hope they will give me the info i want to hear :rolleyes:
[Nexus 5 General] MattTech:
I ordered a 32 GB Black Nexus 5 on November 5th (around 11:00 PM CST USA) and my status still reads that it "Leaves warehouse on 11/26/13."

The order is still listed as pending.

Hopefully this will ship in the coming days.

I had a similar experience when I ordered the Google Chromecast from the Play Store. It shipped 17 days after I placed my order. :(
[Nexus 5 General] jerrah:
Stayed up till 4 am to refresh! They rescheduled my delivery for today Monday! Let's hope it doesn't get stolen lol. I'll be home all day.
[Nexus 5 General] Ascertion:
Still refreshing here. Looks like Tuesday no doubt. I have scans yet still. lol
[Nexus 5 General] sudanese:
double charge

A Friend of mine ordered one device for him and one for me (black 32 gb on 11/3), and now he got decline email because of no enough fund and the bank says Google is holding the amount , so i think no nexus for me for now days. any one had this issue and fixed it ? :rolleyes: :( :crying:
[Nexus 5 General] guitarizt:
It depends on what size and colour you ordered. I ordered a white 32gb Nexus on Oct. 31 at about 2 P.M. Pacific time, and it shipped Monday Nov. 5. I did 2nd day shipping and I got it the next day on Nov. 6.

The black 16gb ones were the phones with the biggest back order at the time.
[Nexus 5 General] 007xico:
Ordered on the 11th the 16gb black and had a December shipping date but just got an email with a tracking number. They probably have more stock in. I am in the UK by the way.
[Nexus 5 General] biggyt:
From UK ordered a 32GB black on 4th November. I got the second pending charge on Saturday and have just got my shipping email :)
[Nexus 5 General] rboy28:
Looks exactly like my order but I heard nothing - not even a first charge. I live in Germany.
[Nexus 5 General] 007xico:
What charges? I smell something weird here!!! Looked at my credit card online and can't find any charges,

The tracking number doesn't work, on my orders on play store says delivered on 2 places and I ordered quite late compared to others.

Please Google don't f...k me up. Not that I am in a rush to get the phone but I can't be bother messing around with customers services.
[Nexus 5 General] evilsonic665:
Ordered the same phone on the same day from Bristol, still pending, no charge.
[Nexus 5 General] JTkillah:
My second charge has been pending since Saturday night and is still pending. Still says leaves by 11/26. I figured they would have charged my account by now. I am afraid they might be making sure I still have enough funds.........haaaaaaaaaaaaaaaaaa:crying:
[Nexus 5 General] CraigGB:
no charge here either still, Can I ask what time you ordered it?, mine was late that night D:, had my hopes up I might get it early
[Nexus 5 General] Daps:
If Google already has a hold on his funds they shouldn't be trying to charge him on a separate charge but rather initiate the charge on the pending funds if it still says pending on his bank account. If he took the funds out of his account when Google pending fail off the first time and he didn't have the money in his account then yeah it's going to decline.

I'm still debating on if I'll just buy one locally if they become available later this week at the store and be done with it. I don't want to play the is it or isn't it going to ship or for some crazy reason get declined as this is a Christmas present. Actually I'm more worried about Google trying to double charge the account I plan to use as it's my Christmas account and I only keep in there what I budgeted to spend. I don't need them tying up $800+ of my money vs the $400+ I was planning on spending...sigh

Does Google not know how to launch a product?
[Nexus 5 General] JTkillah:
Google will not charge your account twice at the same time. They put the initial pending charge to verify funds and after a few days they will drop the charge. Then when the phone is about to ship they charge your account.
[Nexus 5 General] sudanese:
Yeah they shouldn't , but apparently they did it.

just talked to him and he says after several emails with Google concluding the easy way is to put more money into his card ( i think it's debt or something ) so Google can complete the order and ship it and then wait for 1-22 days for removing hold of the the first amount ,and that what he gona do .
[Nexus 5 General] evilsonic665:
29929552823

Had the exact same hope, the exact date/ time was Nov. 4 09:45 pm.
[Nexus 5 General] fmauNeko:
I ordered my 32GB Black Nexus 5 on 11/16, and it's announced leaving the warehouse on 12/03.

Hopefully it'll be earlier.

Also considering to switch to a White if someone can confirm they ship faster.
[Nexus 5 General] wesswei:
Oh Shiz! I just got a big half grand pending charge on my debit card. Whoot! Might that mean it's on the way?!?!
[Nexus 5 General] Patchspotted:
Ordered 32GB white on 11/14. Out for delivery this morning.
[Nexus 5 General] Daps:
Yeah I know they're not supposed to. I actually made a post a few pages back explaining how pre auths, pendings & charges work but it seems like a few people have posted saying they've been double billed and caused them to be declined.
[Nexus 5 General] stevew84:
I ordered two of the 32g white just yesterday, what did the play store say for estimated shipping date? Yesterday it said "Leaves warehouse 11/26", and I think it said that a few days ago as well.

I was already charged for both phones, even tho Wallet says they're "Pending".
[Nexus 5 General] Patchspotted:
It said 11/26 ship date, but it shipped out the next day, 11/15.

Also, just delivered.
[Nexus 5 General] stevew84:
Oh yea? Well maybe mine will come early also, but now when you look at the 32g white it says "Limit Reached", whatever the hell that means.
[Nexus 5 General] Daps:
Still says leave warehouse 11/26 on the 32GB when I looked.

Are these devices shipping UPS for ground and the 2day service?
[Nexus 5 General] stevew84:
https://play.google.com/store/devices/details/Nexus_5_32GB_White?id=nexus_5_white_32gb
[Nexus 5 General] bgeorger:
I order a 32GB white on Wednesday 11/13 and had it Friday 11/15
[Nexus 5 General] stevew84:
Holy crap man that's a really fast turn around. I know shipments come from California, I'm in Kansas City, I sold my N4 last night and I'm going back to my crappy GS2. I hope it gets here quickly.
[Nexus 5 General] justibasa:
I ordered mine 11/14 Thursday. It shipped later that afternoon. Last update I had from ups was Friday at 3:00. Not sure what's going on right now. Hopefully it shows up in the next couple of days. I'm without a phone right now as I just sent off the n4.
[Nexus 5 General] HB_Mosh:
Hey,

I ordered a Black 32 GB on 11/09 and received a second charge on my CC on saturday, however i have not received any update from Google.
[Nexus 5 General] tcsharish007:
That's awesome!!!

Hey...that's cool man...one of my friends at US has ordered one for me on 11/10/13. Black 32 GB. He's leaving to India on 15th Dec...Hope it is shipped to him on time..
[Nexus 5 General] 007xico:
Ordered the 16 GB black on the 11th and said delivery on the 11 th December and pending status on the my orders.

Got an email from Google this morning saying that was shipped with a tracking number. Now on my orders says delivered and the tracking says collected by the customer in London???

What to do?

Google is a huge company and they can't get this right, who can.

Anyone???
[Nexus 5 General] UberUrban:
This is the first time I'm ordering a device from the play store, and don't really get the idea why google is doing a 'second charge'. I checked my bank statement and noticed I was charged the second time by Google on Saturday. Anyone?
[Nexus 5 General] stevew84:
They already took the money for both phones out of my account, sure it still says "pending" on my bank statement. But with Chase Bank, pending means that the funds are no longer available, so technically money was taken out. I'm not going to put more money into the account if they do a second charge, that's just bogus.
[Nexus 5 General] Vapeboy:
Shipping notification received

I registered just to reply, Ordered November 16th White 32Gb, Said leaves warehouse by 22nd November, Just received shipping conformation Email 2 minutes ago.

North West London, United Kingdom
[Nexus 5 General] furou:
I ordered a black 32g on 7th of November and I'm still waiting for an update or else the expected date of leaving the warehouse is Dec. 3 :(
[Nexus 5 General] jt3:
Ordered my black 32GB model on Nov. 5, at 3:14pm CST. Got the 2nd charge on Saturday. No shipping notice yet (still shows pending, leaving on Nov. 26), but I'm keeping my fingers crossed.
[Nexus 5 General] JTkillah:
Same here, second charge Saturday. Ordered Nov 4 still no update from google..... pending and leaves by 11/26. Nothing on MyUps either.
[Nexus 5 General] LuBi:
Ever since we realized they no longer update the order status page I call in twice a week, once on Monday, and again on Friday. Like I mentioned since our second order was placed on 11/08 (32GB Blk) the order status page has not changed once. I follow all the waiting/tracking threads and /r/s to keep on top of outgoing waves. We're in phase four which Google calls chargeable (ie. awaiting inventory), we've already been hit by the initial balance verification charge and now we're just awaiting inventory for the actual charge to hit the account. I've got MyUPS set up so just waiting for their notification as I read they notify on label print, while Google seems to notify one day after having left the warehouse already.

*Edit - Worth mentioning, after our order the wait lowered from 4-5 weeks to, 3-4 for a day or so, and then stopped on 2-3 weeks at the devices pages for new sales. Our order status however remained at 4-5 weeks with an ETA of 12/11/13 stating "Leaves warehouse on". Good times.

For a technology company Google's Play Store is laughable, they keep representatives in the dark, and their policy and procedures are an outright joke. The only reason calls are required is because the order status does not update, beyond that.. there is absolutely no information to be gained by calling in.

Just continuing our patience here but will be sure to post when our 11/08 32gb blk ships. Good luck all and hang in there. :highfive:
[Nexus 5 General] jerrah:
Ugh how come every thing that drives by my house is a damn truck but not ups lol. Like fifty lawn company's stupid suburbs
[Nexus 5 General] fmauNeko:
Just cancelled my Black 32GB, and ordered a White 32GB, should leave Warehouse on 11/26.

I hope it'll leave earlier :P
[Nexus 5 General] SithL0rd:
Just curious why people are mad at Google for not updating their status because when I ordered on Nov 5 it said 2-3 weeks. It changed a couple days later to Shipping Nov 26. Nothing to update until that date unless it ships earlier.

Now the folks whose ship date has come and gone have a legit gripe.

btw I got excited this morning with a Myups email but it was just my extra tmobile sim shipping :(
[Nexus 5 General] staymunch:
Haha i feel you there i was walking my dog and the ups guy drove down the connecting street to mine but not mine, hopefully he swings by soon:fingers-crossed:
[Nexus 5 General] cssacropolis:
Ordered 11/2, black 32 GB. Got the 2nd cc charge with "GOOGLE CHECKOUT SELLER" on Saturday. No shipping email yet and Google status says "Pending/Leaves warehosue on 11/22". Expecting UPS email any moment...
[Nexus 5 General] LuBi:
Does it really require explanation? Arguably the largest and most powerful internet technology company in existence, trades > $1,000 on the per share on the Nasdaq, pioneers web frameworks making internet development easier, and mind you is powered by some of the smartest minds in world. All that being said, they couldn't manage to make an order status page that updates/informs the customer.. Like I mentioned in a post that I assume prompted your curiosity, I'm on the fourth stage, there are stages, and all orders are in some form of progress as we speak. Information is a valuable resource and would go a long way here, yet Google has chosen or was incapable of providing it online to their customers. Instead if you require any information whatsoever or explanation why you were charged and refunded you must call to customer support. For an internet technology company, this is huge failure on their part. In short, just unnecessary and irresponsible.

Now I don't think anyone's actually mad at Google but I won't attempt to speak for others.. Personally, I'm just disappointed, I expected better.
[Nexus 5 General] Shaun--77:
mine has shipped!! nov 4th 32gb black in the UK :victory:

i did call up google yesterday and got the generic it will ship on xx/xx/xx on order date. so dont believe what they say. only believe when you have a second charge!!
[Nexus 5 General] SqueakyWizard:
Purchased my black 32GB on the 4th November in the UK, got a 'Leaves warehouse by the 22nd'.

Just got my email from Google saying it's been shipped! :D
[Nexus 5 General] NBA Brawler:
Got mine at 9:30am this morning.
[Nexus 5 General] Shaun--77:
exactly the same time as my email:highfive:

Also does anyone know why they use parcelforce now instead of TNT in the UK?

i find TNT a lot better
[Nexus 5 General] _Chris_Martz_:
Can you give us a little more information, date purchased type etc..
[Nexus 5 General] jerrah:
stupid friggin fedex truck stopping across the street and not ups they suck lol
[Nexus 5 General] Maritime:
Google wallet just called me asking for my billing and card detail. Is this common? Anyone experienced this before?
[Nexus 5 General] wideasleep1:
Did they say anything was wrong or holding up your order? If wallet has different billing addy's that can cause a holdup.
[Nexus 5 General] tullnd:
Speaking from my experience with the N4(I just ordered my N5 2 hours ago, so no charges yet) the first charge is a pre-authorization. Mine showed up like an actual charge on my online portal. I called my credit union and they advised it was just a pre-auth(it removes that money from my "available funds" for 48hrs, but after that it falls off), even though it didn't show up. They said it was just the way Google did the pre-auth that it didn't show up with those details on the online site.

A day or so later, it showed up again on my account, but I wasn't double billed. Even though it showed up as two charges for like two days, after the 3rd day, the first one(the pre-auth) disappeared and I was only billed once. I guess my credit union could tell the difference between the pre-auth and the actual charge, knowing they were linked(so I didn't see a decrease in double the funds of available credit, only the cost of the bill).

So I wouldn't actually worry about it. Your available funds on your credit line should tell the store. It'll be decreased just the amount of one of those charges. The other is the pre-auth and will disappear shortly.
[Nexus 5 General] Maritime:
Yeah shipping and billing address is different. How do i know if the call is really from google though?
[Nexus 5 General] hackdisk:
Usually they put a hold there to prevent you from overdrafting (e.g., you forget you bought a nexus 5 and spend all your money on something else, wait until Google charges you...)

Technically the money is still in your account until Google actually charges you, but you can't use the portion that is being held.

My status was PENDING all day until I got the shipping notification and then it changed to SHIPPED.
[Nexus 5 General] nickotine18:
I placed my order at 11:10 PM PST for 16GB Black. I just got my shipping confirmation email at 9:51 PM PST. WOOHOOOO!!!!!!!!!!!!
[Nexus 5 General] Ilovetohateiphone:
Just got my shipping notification wohooo!

only waited for a day!
[Nexus 5 General] amaectpo:
I think they collect some device from one State and then ship it.

Any one from Oregon order?
[Nexus 5 General] maconsultant:
I have not received my shipping confirmation yet and my order went in @ 11:00am pst. I noticed the ones that are shipping are the 16GB models, can anyone that ordered the 32GB model confirm they got a shipping notice yet..? Thanks

UPDATE

I see 32GB's are getting shipped as well.. Gotta love google to not ship orders in the order they were placed.

Sent from another unlocked T-Mobile iPhone 5, Because they haven't released the Nexus 5..!
[Nexus 5 General] Yeyinde:
Long time browser, first time poster (been nabbing ROMs for my Sensation for so long :) )

Ordered the white 32GB last night.

Love the two tone thing it has going on :)

The Play store says it's due for delivery on Wednesday next week.

I keep telling myself I can wait............. ¬¬
[Nexus 5 General] vs0587:
My 32gb black leave the warehouse on 4th november, it is specified in the email that i've received and in the order summary on the play store web page.. Ordered from italy..
[Nexus 5 General] maconsultant:
I know but people are getting shipping confirmations.. Funny I just called and everything is ok.. So I asked the attendant why I couldn't buy the nexus 10 2nd edition and she put me on hold to find out why it is not in the play store.. Lol

UPDATE

Just got my shipping confirmation..! Funny I'm glad I didn't pay for 2 day as it shipped on a Friday and they don't deliver in the weekend so it will be here by Wed. Same as 2 day for me.

Sent from another unlocked T-Mobile iPhone 5, Because they haven't delivered my Nexus 5..!
[Nexus 5 General] laestrella:
mine has shipped

placed my order at 2:10 pm eastern time for a 16gb black

got the shipping notice at 12:44 am eastern time.
[Nexus 5 General] BuzzFuzz:
Anyone from EU here, where to order?

Im not sure if vpn, proxy cheating work for google :)
[Nexus 5 General] vs0587:
From EU? I've ordered from official play store.....
[Nexus 5 General] xameius:
Man this whole process has been soooo much better than my Nexus 4 experience.

Ordered black 32GB at 11:03 and already received shipping info before midnight.

Thank you Google for fixing your ****, for the most part.
[Nexus 5 General] surge27:
Anyone order after 4pm, CST 5pm ET and get tracking info already???
[Nexus 5 General] KingBeike:
Anyone from Germany got their shipping mail ?
[Nexus 5 General] amaectpo:
Get Shipping information for Nexus 5 16 Gb status from Pending to Shiped

But 32 Gb still status pre-order
[Nexus 5 General] CEaton:
Just got my tracking number, hasn't started moving yet.