yashsingh1/xdaforums huggingface dataset:
[Nexus 5 General] rztmartini:
Ordered at 11:09am PST, 32gb Black: Still no shipping confirmation. Friend ordered at 11:20am PST and already recieved shipping notification.
[Nexus 5 General] nukeluke:
Same update. I'm guessing ours are in the same batch, since I'm also from Socal :)
[Nexus 5 General] DH in DC:
GRRRRR, this annoys me... i got mine 6 min after with the same 3-5 day shipping, yet mine is estimated to arrive on Thur. just because i'm on the west coast.

i know it's within the 3-5 days, but us in CA have to suffer with slower shipping/delivery times than those on the east coast due to location. seems like a company that touts their business as logistics should be able to figure out how to even this up for an average instead of the slowest possible to a designated region. oh well [/rant]

It has to come from somewhere. No reason why they couldnt have shipped from your state. But no reason why they should have. Someone else would have had to wait longer instead of you. C'est la vie. Can hardly fault google for choosing kentucky.
[Nexus 5 General] Shinyhead:
I have a question for people who ordered multiple n5s.

I got one tracking number and when I check the ups site. It shows two packages. One is 1.9lbs and the other is 1.0lbs. I ordered two n5s at separate times. Shouldn't I get two tracking numbers? Why is one package lighter than the other one? I didn't order anything except the phones....
[Nexus 5 General] Thedonj77:
Ordered @ 2:28 est 32 gig white, MD, still Nada but those who have ordered after me have shipping notices for Monday delivery
[Nexus 5 General] mrro82:
Welcome to my world.

Sent from the other side of the Milky Way with my S4.
[Nexus 5 General] serialtoon:
Im in SoCal and have NOT received shipping info.
[Nexus 5 General] Thedonj77:
Lol.......Sucks, every time my phone goes off I run and check. Sad, I know
[Nexus 5 General] One3OneKing:
People don't seem to understand that UPS is handling this stuff as the orders came in. They are not the seller of the phone and therefore can't possibly follow FIFO as they aren't receiving the orders directly, they get them from Google. They can just say here are the first batch of orders, let's label them.

On a related note, Apple's preorder timeline actually helps the carrier they choose because it allows them sufficient time to label and get the shipments out for launch date. I'm not saying the N5 is anywhere near as popular as the iPhone but can you imagine the volume of orders being received in a short period of time like yesterday and then UPS, who is the middleman, being asked to FIFO and ship those orders out same day? It's kinda insane.

For those on the far west coast, I do feel bad but in the future know that Google uses UPS and UPS ships from their main hub in Kentucky. You should really pay the few extra bucks for two day shipping. Luckily for me I'm within two ground days of Kentucky so, 2-day shipping would have been an unnecessary extra expense.
[Nexus 5 General] hgi2001:
Ordered @ 7:31pm CET and it will be delivered on monday :highfive:
[Nexus 5 General] lightlytoasted:
Yeah definitely not first-in-first-out this year. Won't know how bad it is until next week. If all the earliest orders get their phones before Friday next week then it will be better than last year...
[Nexus 5 General] jlmcr87:
I´m from Spain. 32Gb black. I will receive it on Wednesday :laugh::laugh::laugh::laugh:
[Nexus 5 General] eman3316@optonline.net:
1 box has a phone in it and the other box someone took the phone out of the box which is why it is lighter. lol

Seems weird that the weight would be different.
[Nexus 5 General] Jeimygirl:
Ordered 5 mins after it went on sale...

Still in pre-order and "by Nov 5th" both pending.

These shipped phones that ordered after me are making me mad...
[Nexus 5 General] lightlytoasted:
I think they could do better, either Google, UPS or both. There are order times, they could keep this data with the orders and be a lot closer to FIFO. I'm not one to complain though, lucked out and mine is on the way.
[Nexus 5 General] evilbobvu:
+1
[Nexus 5 General] One3OneKing:
Could they do better? Sure. But when you think about the speed at which these orders came in, credit card verifications, the 4 different possible sku's and the different regions of the country they are going to, I think they are doing a pretty great job.
[Nexus 5 General] Thedonj77:
I'm with ya. I must learn to be patient. Lol
[Nexus 5 General] Shinyhead:
I made 2 separate purchases so I should get 2 different tracking numbers...I wonder if Google screwed up the order lol...and I got someone else's order...
[Nexus 5 General] nukeluke:
When did you place your order and what kind of shipping did you choose?

I placed mine at 11:03 am, and received a tracking number at 9:50 pm. It wasn't until 1:00 pm today (4:00 pm over in Louisville, KY) that the it had a departure scan.

I chose 2-day shipping, which I'm assuming is why it's being shipped by "UPS 2nd Day Air". I may be wrong, and that could just be the default for flying across the country, but perhaps Exel can confirm if he also chose 2-day shipping.
[Nexus 5 General] Deekayy:
Same here... ordered it around 12pm yesterday
[Nexus 5 General] flameinthefire:
mine is also pending. I spoke to a Google Representative and i was told that everything this is as it should be, it will just take some time for Google to update these orders
[Nexus 5 General] chakra:
Damn!

Scheduled Delivery:

Monday, 11/04/2013, By End of Day

NO weekend Nexus love for me....
[Nexus 5 General] Exel:
I placed my order at exactly the same time as you as well as received tracking at the same time and chose 2-day shipping.
[Nexus 5 General] skiernerd:
curious the latest order time that has received notice of shipment. lets keep it world time (eastern standard) i was at 230 and nothing yet. think i got a good deal with 2 day shipping instead of 5 to miami so it makes me feel alittle better

also i was going to use this on straight talk and it seems like no walmarts actually carry the micro sim for att so i should order it now so it gets here in time or does it not work like that? sorry never used an mvno before??? thanks
[Nexus 5 General] MaxCarnage:
Damn? That's not bad lol.
[Nexus 5 General] Jeimygirl:
I called Google about the 32GB in "pre-order" status and they said that the order will come at the same time as my 16GB "ship by 11/5" phone.

So then since I had her on the phone I figured bid ask about shipping. Mentioned others that ordered after me already has there's shipped out and as I thought she said she wasn't sure why, but that mine will ship out on 11/5. So all in all I don't think any of the info is reliable.
[Nexus 5 General] chakra:
Not Bad? I dont know about you, but Monday is three days away for me..... ;)
[Nexus 5 General] MaxCarnage:
I'm still looking at all of this through the prism of the Nexus 4 order fiasco. I frankly couldn't be happier that my phone is on its way a day after ordering. ;)
[Nexus 5 General] Thedonj77:
Waiting for anything sucks!! Give me hope, give me a shipping email. Lol.
[Nexus 5 General] sn0warmy:
All I know is that last year the Google reps were absolutely worthless and ALWAYS gave information that turned out to be false. Don't even bother wasting your time calling them. Last year we learned that they knew less than we did, majority of the time.
[Nexus 5 General] foosion:
My experience with the play store phone reps is that they are very friendly, very eager to please, well scripted (call a few times and notice they all say the same things) and just about totally useless.
[Nexus 5 General] alias_j:
I got my confirmation email at 11:08 am PST.

Got email from Google saying order shipped at 10:02pm.

Ups tracking indicates they have not received my package for shipping yet all day today.
[Nexus 5 General] Nordendorf:
I agree. Its no where near as bad as the N4 thing where last orders in were first out.

Mine says by the 8th which means i probably wont get it till the 12th or 13th due to 2day shipping being business days
[Nexus 5 General] MaxCarnage:
In fairness that is true of just about any call center. They can only relay what they've been told; they have no first hand knowledge of anything. My first job out of high school (before I joined the Air Force) was as a long distance billing rep for AT&T and bro it is a thankless, tedious job.
[Nexus 5 General] Jeimygirl:
I think amazon just has us spoiled!! Lol. If I order from amazon on a Thursday with prime, it either comes Friday or they use FedEx for a Saturday shipment. I'm not used to waiting at all (processing/short shipping)
[Nexus 5 General] tyrellcorpnexus:
I'll have mine Monday, and just in case I can't pick it up Monday, at the latest Tuesday.

woo hoo
[Nexus 5 General] whosgotlag:
I'm one of the ones who ordered when it said 'leaves warehouse in 2-3 weeks'. My Play Store account says leaves warehouse BY November 15th. I asked on Reddit and people have things that say leaves ON November 15th - so its cool there's a differentiation
[Nexus 5 General] grneyez:
Got my shipping tracking number and should have my phone Monday.

Ordered: Order date: Oct 31, 2013 2:12:41 PM EDT
[Nexus 5 General] nickotine18:
Ordered around 11:10am PST got my shipping email around 9:50pm. Checked tracking status today and see that it's being delivered on Monday. I live in Cali. Woot Woot!
[Nexus 5 General] myorks1127:
Come on guys let's get some more shipping emails tonight!
[Nexus 5 General] sn0warmy:
Ha! That's what I'm hoping for. I am hoping I wake up tomorrow to a shipping notification. Last year tought me to keep my expectations low though. Especially considering I purchased mine at 12:20 PST.
[Nexus 5 General] Yaz75:
Ordered at 11:32am pacific, got confirmation email at 11:35am. Still shows pending and no shipping email yet. I live in AZ BTW. I ordered the 32GB Black.

Just trying to add to the data and wishing I had a tracking number.
[Nexus 5 General] brianfields33:
http://phandroid.com/2013/11/01/nexus-5-orders-delayed/

Not a good sign if you don't have a shipping notification.
[Nexus 5 General] unkn0wnz:
Crap! I hope I'm not one of those orders.... And here we are thinking they were doing a great job.
[Nexus 5 General] lwfb:
Ordered two 32GB Black devices at 1:04 CDT on 10/31.

All I've got is my confirmation email, but my status is still pending and shipping shows "Leaves warehouse by November 5th.". I paid extra for the 2 day shipping also.

I talked to Google and they said my order is confirmed, not backordered but still processing and it will leave by 11/5.

Kinda peeved that folks that placed an order well after me have already got shipping confirmations.

Good for you all that have shipping emails, but I really thought orders placed first would have taken priority when it came time for them to fulfill the orders.

C'est la vie...
[Nexus 5 General] bgaccord:
NOT again! Same happen for me with nexus 4 now this. This is bs
[Nexus 5 General] sn0warmy:
Eh, similar thing happened last year. Many people (including myself) who ordered right away and got a confirmation email were sad to find a second email a day later indicating a 2-3 week wait due to being on backorder, while others who ordered at the same time or later were receiving their shipping notification emails. However, in the end myself and many others with the backorder email ended up receiving their phones just 2-3 days later.

At this point anything I read is just babble.
[Nexus 5 General] brianfields33:
I got a tracking number. Good luck to all others.
[Nexus 5 General] bgaccord:
Anybody in the US receive a tracking number this evening
[Nexus 5 General] nagle3092:
AHHH WTF. Google needs to ditch selling hardware through the playstore. Just give it all to amazon and let them take care of it ffs.
[Nexus 5 General] maconsultant:
Now Where is the Nexus 10.!!!

Sent from another unlocked T-Mobile iPhone 5, Because they haven't released the Nexus 5..!
[Nexus 5 General] Lucke:
Purchased... w00t!!!
[Nexus 5 General] ryude:
So mine is showing as 11/5 ship date, anyone else?
[Nexus 5 General] Exel:
It says ships by 11/5, yes.
[Nexus 5 General] CEaton:
Order date: Oct 31, 2013 2:03:48 PM EDT

Purchased from:

Google Inc.

1600 Amphitheatre Parkway

Mountain View

CA

94043

United States

Ship to:

xxx

United States

Shipping Status	Quantity	Item	Price

Ships by November 5, 2013.	1	Nexus 5 (32GB, Black)	$399.00

Shipping (3-5 business days):	$9.99

Tax:	$23.94

Total:	$432.93

We all have 11/5 as ship date it looks like.

Only thing that concerns me is that the 32gb version is only found via a link, you can't get to it navigating the site.....lol I'm about to order the 16 and the 32 just to be safe.
[Nexus 5 General] wifesabitch:
Glad I didn't miss out on this! Now time to wait. :silly:
[Nexus 5 General] CEaton:
We all have 11/5 as ship date it looks like.

Only thing that concerns me is that the 32gb version is only found via a link, you can't get to it navigating the site.....lol I'm about to order the 16 and the 32 just to be safe.
[Nexus 5 General] wvcadle:
Thank you.

You've made a purchase on Google Play. You will not be charged until your order has shipped.

Order number: XXXXXXXXX

Order date: Oct 31, 2013 2:09:42 PM EDT

Purchased from:

Google Inc.

1600 Amphitheatre Parkway

Mountain View

CA

94043

United States

United States

Shipping Status	Quantity	Item	Price

Ships by November 5, 2013.	1	Nexus 5 (32GB, White)	$399.00

Shipping (2 business days):	$13.99

Tax:	$24.78

Total:	$437.77
[Nexus 5 General] Lootes:
Mine initially said ships 11/5, but in the play store it has switched to Pending.
[Nexus 5 General] Exel:
I was able to navigate to it?
[Nexus 5 General] Lucke:
https://play.google.com/store/devices/details?id=nexus_5_white_32gb

in case anyone isn't able to go strait too it
[Nexus 5 General] Soldier 2.0:
I just bought one!!!!
[Nexus 5 General] malochico1:
wasnt sure if my order went through or not, but i ended up ordering two. One 32gb white and another 16gb white. both say 11/5 shipping. i chose 2 day shipping..really hope they start shipping before 11/5!
[Nexus 5 General] Soldier 2.0:
IT IS HAPPENING!!!!!!!
[Nexus 5 General] Soldier 2.0:
https://play.google.com/store/devices/details?id=nexus_5_black_16gb&hl=en
[Nexus 5 General] lombardo8:
My order is now in the famous pending state otherwise known as limbo.
[Nexus 5 General] anactoraaron:
Me too...

Looks like the many false rumors continue... amazon and other stores aren't selling it... I was really hoping to preorder one on amazon (since I have prime) and get some free shipping love...
[Nexus 5 General] ryude:
Apparently ship dates have been moved back to November 8th.

Edit: My order status changed to 'Pending'.
[Nexus 5 General] THE_KINGDOM:
ordered the white 32GB, shipping on Nov 5th!! From WAREHOUSE BABY!
[Nexus 5 General] trent25:
anyone got earlier estimate than 11/5. Black 16GB now shows 11/8
[Nexus 5 General] sbasinger:
I know what you mean. My order for a Black 32GB Nexus 5 went in at 11:06:43 PDT yet, I'm still "pending."
[Nexus 5 General] sn0warmy:
If so we haven't heard anything. But judging by what happened last night and with the Nexus 4 launch last year, the shipping emails seemed to come in waves, usually in the later evening hours.
[Nexus 5 General] ryude:
Ordered 16GB Black, ground shipping ($9.99). It shipped out today and is estimated to arrive Tuesday.
[Nexus 5 General] myorks1127:
To me this just seems like a general statement that they put up to go along with the people that ordered when it started saying 2-3 and 3-4 weeks. Until the 5th comes and goes with no phone or email, i'm not worried...and if Amazon comes out with it next week and no phone, boom canceling/reselling play store order and getting if from Amazon!
[Nexus 5 General] sn0warmy:
Agreed. I'll hope for a shipping email by Monday night. If Tuesday morning rolls around and I've received nothing, I'll start to get concerned.
[Nexus 5 General] mrro82:
I'm gonna freak the eff out if my order gets delayed when someone else who ordered after me gets one.

Sent from the other side of the Milky Way with my S4.
[Nexus 5 General] Willielf:
I ordered mine at 11:02AM PST. 32GB Black.
[Nexus 5 General] lwfb:
Indeed.

I'll don't think I'll freak out, but I can't say I'll be happy either. It's not nearly as bad as last year, but they still have glaring issues with logistics. FIFO isn't a difficult concept...
[Nexus 5 General] serialtoon:
http://phandroid.com/2013/11/01/nexus-5-orders-delayed/

Here we go....:(
[Nexus 5 General] mrro82:
Mine still says leaves warehouse by November 5 for now. This is crap.

Sent from the other side of the Milky Way with my S4.
[Nexus 5 General] Citizen_Snips:
Yeah, I just ordered a 16GB black N5 about 25 minutes ago. It won't ship until November 26th :(
[Nexus 5 General] lolcopter:
lol

(from comments)
[Nexus 5 General] myorks1127:
I believe this is what the message on the play store is addressing..the people that are just now ordering, don't let Phandroid get a big hype going of people crying for possibly no reason...
[Nexus 5 General] marcusva79:
I ordered at 1:04 pm central time. Mine is still pending! Says it will ship by nov 5th! Better get before next Sunday cAuse I need to take the note 3 back!. This sux 3 mins -after launch and I haven't gotten any shipping confirmation!
[Nexus 5 General] mrro82:
Sums up my situation. I don't get why it isn't first come first serve. This is baffling.

Sent from the other side of the Milky Way with my S4.
[Nexus 5 General] lwfb:
Ordered at the same time and no shipping email either...
[Nexus 5 General] lightlytoasted:
If I had to guess, there will be more waves this weekend. Bet we see another set of orders moving late tonight. They could be delivered Monday / Tuesday too for 2nd day.
[Nexus 5 General] that_guy_you_know:
my order date is this:

Order date: Oct 31, 2013 2:16:59 PM EDT

And people all around my time has been getting theirs shipped. I did 2 day shipping so in the morning when I wake up if i don't see a shipped email I'm calling Google. Because if mines gets held back for weeks then It made no difference that I did 2 day shipping. I used Google wallet because I figured it would go easier but I guess not
[Nexus 5 General] DroidRC1:
my Nexus 5 is 2 hours away from my house!! i wonder if its in my city tomorrow morning can I call and pick it up?
[Nexus 5 General] jess.hickey:
Mine will be 15 minutes from my house tonight but my distribution center is closed on Saturdays do I can't get it.
[Nexus 5 General] hlaalu:
I got my shipping email late last night. Tracking number still doesn't show any data because UPS does not physically have the phone yet.
[Nexus 5 General] Revthejedi:
I ordered a white 32 gb at 1:07 CST and immediately got the order confirmation receipt and a notice saying that it would be shipped by Nov 5th. I then got an email saying I needed to update my payment info, so I went into Wallet and realized I used the wrong card. I updated my payment info and got a payment update e mail, but my order is now “pending" in the Play Store, reads “declined" in Wallet but then says “pending" in transaction info. I used a debit card and the funds have been either removed or are being held. I realize it's my fault for not paying attention to the card I used but please tell me I didn't get bumped to the back of the line.
[Nexus 5 General] grneyez:
Yes, got mine a few hours ago. Delivery on Monday from Kentucky.
[Nexus 5 General] ghettopops:
White 32 1:16pm MN. No shipping.
[Nexus 5 General] apristel:
For those with shipping confirmation....did anyone use google wallet??
[Nexus 5 General] biggiephat:
... Everyone did...
[Nexus 5 General] lili217:
That is exactly what happened to me with the Nexus 4 last year. Unfortunately my original order did not go through although I updated my payment info as well. The email said that they would even hold the phone for 24 hours, but they didn't. Last year was a mess with the play store. This year seams a little better so hopefully you wont get screwed.
[Nexus 5 General] augie7107:
Ordered black 32GB 2:48PM EST 10/31. No shipping confirm.
[Nexus 5 General] Makoers:
oh lawd, my order ships by 11/22/13. gonna be a long two weeks. my guess is it will ship 11/16 or so. but just so everyone knows, SHIPPING TIMES ARE NOW FOREVER. :crying: EDIT wow i actually got my confirmation
[Nexus 5 General] manugue:
Ordered black 32gb 2:09pm EST 10/31. No shipping confirmation to Washington DC
[Nexus 5 General] DXM31:
Ordered black 16gb at 1:04 cst on 31st and got tracking number, did not do 2-day unfortunately. Maybe Wednesday?
[Nexus 5 General] danieljordanmaddux:
I ordered 32GB black @ 2:15 Eastern time. Got tracking number @ 1:05 AM ET or 10:05PM pacific time. And phone left KY around 12 today. Can't wait for Monday!
[Nexus 5 General] cutterjohn:
All right people, several things. KY -> MI/WI/helluvalotta other states putting them on a truck will easily get them there in the 2 BUSINESS day criteria starting the day AFTER the shipping notification is sent. i.e. they'll not be on a plane unless they have room to fill for some reason, going to the west coast, yeah, probably plane. (I'm in MI, almost on the doorstep of the airport that UPS uses to fly their stuff in/out... Willow Run)

Charges: If it's anything like the n4 Google places a HOLD on the card for the total amount, and they were placing/rescinding holds like deranged bunny rabbits, so much so that I was in fact surprised not to have my bank query as to a fraudulent transaction.

Actual shipping: Now that I think back on it, it seemed like they were shipping n4s w/o rhyme or reason, so much so in fact just BEFORE I got antsy enough to go ballistic(and after talking to the useless play store reps) I received a shipping notification from UPS which the play store didn't show until some 12+h later...

Moral: Google TOTALLY and COMPLETELY phails at etailing hw and liaising with their fulfillment contractor(UPS so far). Go figure, Google can't figure out how to get near realtime data out of UPS systems. I TRULY phear for them IF they ever try b&m retailing if this is any indication of how they'll run things, as this is the WORST experience I've had with ordering physical items in well over a decade... a nd to clarify I mean n4, n7 and now n5 orders from play store... n7 wasn't as bad, but could've been MUCH better.

And yes, it TRULY would be NICE to know when people placed their initial orders and confirmation email time, e.g. placed my order @ exactly 2:15p EDT, and received initial confirm from play store @ 2:15.02p. (I couldn't access anything n5 until about that time.) My orders states ships by 11/5, and otherwise pending via wallet/play store, however I FULLY expect to hear from UPS LONG before I see anything updated on Google's stuff...

[EDIT]

BTW: a "HOLD" on a cc/debit card doesn't mean that it's been charged yet, just a verification that the funds are available and reserving them so-to-speak... It's pretty common, but most orders get processed almost immediately so most people never notice this practice... In the US IIRC they're not actually allowed to(practice/legal not sure which or I don't recall not my area at all) make the financial transaction until the item is ready for shipping.

[/EDIT]
[Nexus 5 General] sami8519:
I have a feeling my order is stuck and going to be delayed for weeks. When I ordered it was ready to leave warehouse within 1-2 days. I understand that it could be Google prefers to produce limited quantites unlike Apple's. BUt at least someone should be allowed to cancel his order if there is a delay. I guess not with Google's
[Nexus 5 General] drpelpi:
I ordered a N5 32 GB black at oct 31, 2013 2:30:57 p.m. EDT.

This is the hour I haven´t received nothing yet about shipment and my order is still pending (To ship before November 5th). Should we expect them to ship during the weekend? Or there is no hope until the next week to restart to ship units?
[Nexus 5 General] Makoers:
For once im happy to live in Indiana. Only a few hours from kentucky lol.