yashsingh1/xdaforums huggingface dataset:
[Nexus 5 General] xaznxplaya:
I wanna know whats that second charge thing as well... i ordered on 17th, should be leaing warehouse the 3rd dec... ugh if i knew i would have kept my n4 and sold it after

An error has occured
[Nexus 5 General] Evilspawn:
Just sold my mint condition note 2 for 350. Ordered a 32gb black on November 20th, awaiting shipping informations emailss s s.

---------- Post added at 09:11 PM ---------- Previous post was at 09:07 PM ----------

Mines said it would leaves by Dec 3rds toos
[Nexus 5 General] Omega142:
Which version did you get? I got the 16GB Black that I ordered on the 9th with 2-day shipping as well.

Nevermind I saw your post a few pages back.
[Nexus 5 General] UnicornKaz:
If you look into 2 apps:

Stick mount

and

Nexus media importer

... with those 2 apps... you don't need to have removable storage...etc

mounting an external card through an OTG adapter ( there are tiny adapters out there ) gives you the same result ( unlimited storage ) ;)

~~~~

ordered 2 times ( 32 GB white )

both were received shipping email within 24hrs and in my hand within 3 days (from time it takes to process & ship out.) :cool:

Nov/04 order --->>> got it on Nov/8

Nov/13 order --->>> got it on Nov18

(Order processing is 48 hrs or less)
[Nexus 5 General] warofhero:
I've been reading this post a lot to kill time. From what I learn, many people said that they usually got their shipping info about 15 days after they ordered. If this is correct, then I hope I can get shipping info tomorrow 11/25 or next 2 days since I ordered it on 11/11.
[Nexus 5 General] juliandeange:
I ordered my 16gb black n5 on the 10th of November and it still hasn't been shipped. I'm hoping tmrw it will ship because it will have been 15 days
[Nexus 5 General] Hunter555:
Ordered mine on the 4th of November (16gb, black), still showing as pending. :crying:
[Nexus 5 General] Maritime:
what is your estimated date?
[Nexus 5 General] wafermagnet:
Bummer dude, where do you live? I ordered same day in US and it shipped thursday
[Nexus 5 General] Kippui:
Same I have been stalking this thread too. I am going to order mine tomorrow and hope it gets here before Dec 20th.
[Nexus 5 General] teamnyn:
Ive got a bit of an interesting situation as far as my order goes.

Ive ordered a Black and a White 32g on different days but only the Black one is showing on my bank records as pending transactions an there is no sign of the other.

Ive called good customer support and they informed me that everything on there end was find and that both will be shipped on the 6th.

My problem is that they say they will ship 2, but in actual fact ive only paid* for one... what are the chances come December 6th that they only ship one? or that i do the payment again and they ship 3? So confused.!
[Nexus 5 General] Hunter555:
Australia. One guy I work with for the Nexus 4 launch didn't get his for 3 months!
[Nexus 5 General] neoalb1989:
Helooo guys.

I have ordered 2 Nexus 5 16GB Black on 07/11. Still nothing for shipping.

Anybody ordered the same date and got shipping??

Now i'm becoming tired of waiting... :eek:
[Nexus 5 General] LBTaylor1984:
Ordered 21st, now 25th, estimated 11th Dec. Seems so far away. Black 32gb
[Nexus 5 General] meher91:
Hi,

I've heard that google is not taking orders from credit cards of some countries...

So just wanted to make sure whether mine will go through or not.

Its been 24 hrs since I had placed my order and the status is still "Pending"

I wanted to know if it will be like that until the order ships, or will there be some other status before it turns to "Shipped"?

Thanks!
[Nexus 5 General] angelriathica:
I just skipped ordering from Google and ordered from amazon...got mine in three days.
[Nexus 5 General] Darkendvoid88:
Time to spam refresh my UPS tracking page and hope they actually deliver it today.
[Nexus 5 General] LuBi:
I can't comment on the CC concern but I can confirm it will continue "Pending" through the whole process until roughly 24-48hrs after it has shipped. The same goes for your Google Wallet transaction, it updates the same.
[Nexus 5 General] thamajam:
Welp no early Monday ship notice. Looks like they're going to just continue to put large holds on my card and not actually do anything.
[Nexus 5 General] Playboy_Justice:
You should get it sometime today or after/around midnight. I expected to see some activity this morning also, but I didn't.
[Nexus 5 General] xmrlayzie:
Still waiting on shipping notification):

11/6/2013

16 GB black
[Nexus 5 General] Letitride:
+1 UPS's Louisville, KY warehouse distribution center probably processed batches of shipment on Saturday & nothing more by late day or on Sunday - it's their usual routines in package movements. Probably by early evening, we will start seeing more notices going out - labels created, ready for pickup scan & then departure scan as we get closer to midnight.

Those with 2 days Air - Wednesday is hopeful still but definitely excellent for Friday, ground packages is tricky now - maybe Friday or else it's going to be next Monday, Grrrrrr ! even if some of them are shipped out tonight.

This nasty early winter storm is roaring across the states now & sliding across the country, going to mess up travel & routes for delivery trucking just the same - not good, but that's mother nature & ain't nothing Google or UPS can do anything about.
[Nexus 5 General] souvikroy1111:
My wait is over..getting it tomorrow morning :D:D:D
[Nexus 5 General] Darkendvoid88:
Never trust UPS. Mines supposed to be out for delivery today.

Scheduled Delivery:

Monday, 11/25/2013, By End of Day

Currently

Earth City, MO, United States	11/22/2013	7:15 P.M.	Destination Scan
[Nexus 5 General] souvikroy1111:
Sorry to confuse you but i am from India and its being shipped by Aramex!
[Nexus 5 General] rockykoston:
Yes the status will stay PENDING until the last day till your item ships from the Warehouse. You will probably get a shipment notification Email, even before the status changes on PlayStore.

Check you Bank Account, if there is a pending charge then your credit card should be fine for the purchase. Typical process that Google is following (As I have seen) -

1. Order Placed

2. Pending Charge on Credit Card within 24 to 48 hours.

3. First pending charge drops off after a few days.

4. Next pending charge appears typically when Google (3rd party vendor) is packaging your item for shipping.

(This usually happens on a Saturday in US. I think they are doing it in batches in the warehouse.)

5. You will get a shipment notification in next 3 to 4 days, after the second pending charge.

6. As per your shipping speed, the item will arrive.

Processing + Shipping time for various Nexus 5. These are only estimates, your specific case may differ -

White 16GB - 1 to 2 weeks

White 32GB - 2 days to 1 week

Black 16GB - Around 3 weeks

Black 32GB - Around 2 weeks

I hope this helps.:good:
[Nexus 5 General] OptimusPr3m:
Hey! I ordered my black 16gig Nexus 5 on November 15th.. And it still says Pending... Any information you guys have for me , or anything I should do ?
[Nexus 5 General] Shoopz:
yeah wait, ordered mine on the 9th still nothing, but it said 3-4 weeks wait when i ordered it so if it comes earlier than that its a surprise
[Nexus 5 General] Darkendvoid88:
Yep, just keeping waiting for the UPS Logistics lottery. A lot of the hate is falling on google for this but UPS has been contracted to handle all of the shipping and processing for this and they are dropping the ball.
[Nexus 5 General] slayers_inc:
Nexus 5 is the best phone out right now. And at a good price.

Worth the wait.
[Nexus 5 General] OptimusPr3m:
Hopefully it will come earlier then expected (3rd December) I am hoping for a shipping email for today or tuesday so by friday I get the phone. If possible... That's what happened to my friend who ordered his on the 3rd of November, he got his email the 18 or 19 and he had it in his hand the 22nd! let's hope!
[Nexus 5 General] rboy28:
The only information you get is that from Google. And it is annoying. Waiting since 11th Nov.

Btw, does Google charge the amount (first) everytime? Or does it depend on your bank and country/place? I live in Germany and haven't got anything on my Visa since odering. There is also no email about a refuse (the Visa is valid and has enough money on it).
[Nexus 5 General] rockykoston:
You should probabaly call Google if you have not received any Email confirmation or cannot see an order in your PlayStore. They can only confirm whether they have received your order and when will they be charging your card.

People have reported such incidents and sometimes Google reps have asked them to re-order.
[Nexus 5 General] rboy28:
No, I recieved a confirmation E-Mail and in Google Wallet the order is "pending". The delivery date is 11.12.13 (Google Play). So that is not the problem. The "problem" is the first charge everybody here is talking about which I didn't see (or the bank doesn't show a reservation (hidden)?)
[Nexus 5 General] wafermagnet:
Is anyone else stuck on hodgkins Illinois? Mine departed from there days ago to cali but no updates for 3 days now.
[Nexus 5 General] rcook55:
I'm in the same boat, Google has put the 2nd hold on my card on the 22nd with no action yet. Called today to inquire and all she gave me was that the phone was being sent from Google to UPS to be prepared to be shipped. After asking further questions she finally admitted that she has no more information about my order than what is shown on Play, completely clueless. Even better is that they can make no changes so even if I wanted to pay for overnight shipping it's impossible at this point and moreover even Google couldn't expedite shipping apparently. She did say that they have no control over UPS and that there are a lot of people that aren't happy with how this is being handled.

Sure this has all been said before but how in the hell can Google let this happen? I should not be able to point to several accounts on the internet and have at the least anecdotal evidence that someone that ordered the same thing after I did is receiving it before me, that simply should not occur.

Can someone speak to how long a company can put a hold on a card without charging it?
[Nexus 5 General] 413vzwh8r:
Seems like the 16gb black models ship out less frequently...

If I woulda know this I would have settled for a white 16gb. Its going in a black case anyways lol
[Nexus 5 General] rockykoston:
Hi rCook, As I mentioned before the 2nd hold on credit card usually comes on Saturdays, in your case the 22nd (Friday). I think that is the day that orders start packaging and processing in Batches (bulk).

For the entire next week (in your case, current week), Google (or 3rd party shipper) sends out email confirmations. You will probably receive your shipment notification on Tuesday or wednesday. Then, depending on the shipping speed, you will get your shipment.

Also, there is no point in blaming the Rep, since your order has been processed and as such with so many bulk orders there is no way to make last minute changes to your order. Example, even with Amazon, once an order starts processing, its not possible to make changes to it.

Making last minute changes to your order, puts it at risk as well of getting lost or misplaced in so much of bulk processing. I would suggest to be patient till wednesday and you will receive your Email.
[Nexus 5 General] njeske:
2nd pending charge hit my account on 11/23. No shipping notification yet, and Play Store still shows as shipping by 12/03.
[Nexus 5 General] rockykoston:
Answering to your last question, as per my observation Google is processing orders in bulk as they have received them. Please compare the exact device that you ordered (Black or White) (16GB or 32GB) to other person's shipping time. They are almost the same.

Whites are shipping faster so no point in comparing to them if you ordered Black.

Black 32Gb is shipping faster than 16GB, so no point in comparing those as well.

A charge can stay on your account for 7 to 10 days, without the company charging it. Then, it will automatically go away.

I hope this helps to clear some of your concerns.

---------- Post added at 01:00 PM ---------- Previous post was at 12:57 PM ----------

I know I am repeating this post, But just to clarify, please read -

Typical process that Google is following (As I have seen) -

1. Order Placed

2. Pending Charge on Credit Card within 24 to 48 hours.

3. First pending charge drops off after a few days. (7 to 10 days but depends on your Bank)

4. Next pending charge appears typically when Google (3rd party vendor) is packaging your item for shipping.

(This usually happens on a Saturday in US. I think they are doing it in batches in the warehouse.)

5. You will get a shipment notification in next 3 to 4 days (Tuesday or wednesday), after the second pending charge.

6. As per your shipping speed, the item will arrive.

Processing + Shipping time for various Nexus 5. These are only estimates, your specific case may differ -

White 16GB - 1 to 2 weeks

White 32GB - 2 days to 1 week

Black 16GB - Around 3 weeks

Black 32GB - Around 2 weeks

I hope this helps.
[Nexus 5 General] LuBi:
Did you register the shipping address with MyUPS? If you haven't don't expect shipping notification for roughly 24hrs after the device has begun the journey to your door. Play Store and Wallet will continue to show pending until this time BUT if you must know now you can call Google support. If the device has been marked for fulfillment they will show it as shipped but may not have a tracking number as UPS has not provided it. This is where MyUPS will help, once it is printed you should receive notification from UPS if you signed up for MyUPS.
[Nexus 5 General] fcb1:
Yeah mine was stuck there for a few days there as well over the weekend but now it made it to vernon, ca today in the morning. It should be here sometime tomorrow. I ordered mine Nov 15, shipped the 19th and I'm getting it tomorrow.
[Nexus 5 General] poemcompiler:
Uk order here

I placed my order yesterday for a 16Gb white N5.

On the web it said 2 to 3 weeks before sending the package, then after placing the order the ETA was 11th december.

I got a new mail today morning that said the device is already on it's way :victory:

The tracking states it is already in London so I suppose I'll reach the office tomorrow :highfive:

Is this normal? WTF are they doing with dates and deliveries?
[Nexus 5 General] CrazyTechnoBoy:
Don't worry about that. Mine was there for a few days then all of a sudden, it was in Commerce City, CO, just 15 minutes away from me.
[Nexus 5 General] :
This thread has allowed all of us to see, in a way, the way these orders are being handled and the timing that goes along with them. With that said, when we placed our orders we were informed the phones were backordered and would not ship right away. Most of us have since seen a 'leaves warehouse on (by)' updated on our orders. If that date hasn't passed, why worry about where the phone is? Just because person A received their phone 1-2 weeks before their estimated arrival/shipping date, that does not automatically entitle person B to the same. I understand that shipping later orders before earlier ones for the same item may not make sense or seem like good business practice, but there wasn't anything we agreed to when placing the order that stated they wouldn't/couldn't do that. What we did agree to when we pushed that submit order button, however, is a statement to the effect of 'backordered 2-3 weeks' (1-2/3-4, whichever was relevant based on your model).

Let's wait until our own personal estimated ship dates have passed before trying to get out of the phone rep where exactly in that pallet our phone is sitting. They don't know, and even if they did, they're not going to walk over and ship it any faster!

As an update for my personal order -- 16GB Black ordered 11/9. Still showing second charge auth since the weekend. Leaves warehouse by 12/3.

Most holds will drop off in 1-5 days, although some may take up to 30. The authorization hold period is not determined by the company, it is determined by the issuing bank of your card.
[Nexus 5 General] rcook55:
Thanks, I am being impatient, your response was actually more helpful than Google's.
[Nexus 5 General] enndub:
They'll be holding mine at UPS for pickup before work tomorrow! So excited!

Ordered 11/13 32gb Black
[Nexus 5 General] junior619:
Damm ordered my 32gb black on the 15th it's been stuck at pending since day 1 the wait is driving me crazy :(
[Nexus 5 General] rockykoston:
That's great that I could answer some of your queries. I also grew impatient after 10 days that there was no change in status of my order or bank charge. Then, I followed this forum closely and also received my order of Black Nexus 32GB after 15 days . All my observations/deductions are from this forum and personal experience.

Hopefully you will get your phone very soon. Till then, search out the web for some accessories. I did the same and bought charger, USB cable, wireless charger, case to kill that waiting period. (Yeah I carry extra chargers) :)

---------- Post added at 02:26 PM ---------- Previous post was at 02:23 PM ----------

Did you receive your second pending Bank charge (I believe you should have received it last weekend, Nov 23). If that is the case, you should be receiving your phone this week (depending on your shipping speed).

Else, you might have been pushed up to next week batch and will get it next week. All depends on when you get the second pending charge on your credit card.
[Nexus 5 General] Mikeonic:
For people who ordered around the 9th.

I ordered the 9th at 9pm.

White 16GB

Living on the west coast

First charge was about half a week in.

Second charge was this past weekend

Shipping started 11/24

It just left warehouse on 2day shipping today

On Googles CS page it states the dates of approx shipping.

If you did 2 day like me, its 1-2 days for processing and another 1 to 2 to arrive

Ground is 5-10 for processing and shipping

all phones are now back in stock but they are shipping according to date mixed with location. (from what a rep has said)

The 15-16 day myth, for me, was true. Ordered the 9th, was shipped the 22. (13 days)

Left warehouse today 11/25 (16 days exactly)
[Nexus 5 General] junior619:
I just checked and the second charge actually came out today go figure
[Nexus 5 General] rockykoston:
The Wait is worth it

I know guys that the thought of getting your hands on this beast device is very tempting. The device is awesome in all aspects and believe me its worth the wait. Here are some tips to kill the wait time -

1. Search out some accessories. Read their reviews and decide on what case, chargers (wireless or not), you want.

2. Read this forum for latest updates, ROMs.

3. Pursue your hobby for some time or play games. Keep yourself busy.

4. If you are working, well just work then :P

5. Scour the web for new features or potential problems that Nexus 5 is facing and their solutions (So that you are prepared to MOD your phone)

Definitely calling google is not going to help, if your order is well placed and Pending. In all other cases (credit card issues, order E-mail missing), obviously contact google asap.

Google and UPS are doing their best to get these devices to us and after last year's fiasco I am really surprised that they are doing quite well.

Overall, you will be happier when you receive your device coz its a masterpiece. Wait patiently and Good luck :good: :)
[Nexus 5 General] rcook55:
Already have a case and wireless charger waiting patently for the phone ;)
[Nexus 5 General] rockykoston:
To be honest, this is the first case I have seen of a second charge posted mid-week (I may have missed some posts earlier, cant be sure). The posting of the charge also depends on your bank, how they process the transactions and post them.

Good luck mate. Atleast you got the charge, ideally it takes 3 to 4 days after this charge for them to send you the shipment confirmation Email.

(and Holiday season is here, so delays are only going to pile up, especially with the storm sweeping part of the country)
[Nexus 5 General] Darkendvoid88:
Sorry guys, gonna have to exit the thread now.

Ordered Black 32gb Nov. 12 @ 9:00AM, Delivered Nov. 25 @ 3:00PM

Activated on Sprint using my old HTC One sim with no issues :)
[Nexus 5 General] junior619:
I'm happy for you and hate you at the same time :) jk enjoy
[Nexus 5 General] KAV1TY:
Wheres my package!

Got all my shipping info Last week, And after 2 days of tracking UPS stopped updating my package locations. Last I heard it left Hodgkins, IL, and thats the last I had heard. Any Suggestions as to what I should do?
[Nexus 5 General] 95Z28:
Left on my doorstep while at work, 11:20AM. Still there when I got home at 12:30 and I've only put it down long enough to drive to T-Mobile for a micro Sim and back.

Kansas City MO, ordered black 32GB Nov 7th, 2AM. Shipped Nov 21st, sat at UPS Friday night at 11:18PM, 15 minutes from my house, until out for delivery 06:30 AM today.
[Nexus 5 General] THEGAMEPLAY94:
I got my shipping notification Friday night but ups hasnt even updated anything. Does it usually take this long?
[Nexus 5 General] LBTaylor1984:
Still awaiting some shipping info on my Black 32GB, ordered 21st, says pending, expected 11/12 I hope I awake to good news.
[Nexus 5 General] KAV1TY:
Same things happening to me. Last update I got was that It departed from Illinois. Somethings definitely Fishy.
[Nexus 5 General] THEGAMEPLAY94:
At least you know yours has made it to ups. Mine is stuck at "shipping label has been created"
[Nexus 5 General] foodoholic:
second pending charge

What time it takes for second pending charge to appear ?...i got my first pending charge on 20th for 16gb black ?. when to expect that ?...:confused:
[Nexus 5 General] thamajam:
Checked my account/card again this afternoon and the hold was dropped, again. It's pretty annoying that they keep putting holds on my money and dropping them...and still not shipping my device. :mad:
[Nexus 5 General] LuBi:
New Fulfillment Center

Well finally received a MyUPS shipping label notification for our 32GB Black ordered 11/08 @ 5:00PM. Surprisingly it looks like they've added additional fulfillment centers, mine being "Southern Fulfillment" located in Vero Beach Florida. Unsurprisingly neither the Play Store or Google Wallet transactions have been updated (common knowledge). Given the ETA is tomorrow I'd bet we'll have the device in-hand before either even get updated.

After a seventeen day wait, reading thirty plus individual posts of subsequently placed orders in upwards of five days being fulfilled more then a week earlier, it's finally over. Now after all that being said fingers are crossed we receive a defect-free N5.
[Nexus 5 General] Playboy_Justice:
Have you tried calling them? I know the 11/26 deadline is tomorrow for some orders to be shipped.
[Nexus 5 General] thamajam:
No I haven't and since I only ordered on the 15th, I figure I'm still within the reasonable amount of time window, but they got my hopes up by putting a second hold on my card this weekend. From what I've been reading in the thread I doubt they would know anything that could help.

I know there is a lot of demand for this device, but they seem to really be underestimating the demand this and last year. Us tech geeks are an impatient bunch.
[Nexus 5 General] BoltActionWaffle:
My Phone is sitting in Richmond BC atm, waiting for it to Ship tomorrow. Ordered 32GB Black on Nov 1st 1AM! I'm So exited!
[Nexus 5 General] fcb1:
It doesn't get updated over the weekend since it's not considered business days. Just be be patient it'll update
[Nexus 5 General] foodoholic:
Can anyone help here ?>>>
[Nexus 5 General] BoltActionWaffle:
When did you order it?
[Nexus 5 General] fcb1:
The second charge normally happens once it ships or a little bit after. Mine was charged a second time about two days after it shipped
[Nexus 5 General] foodoholic:
on 20th Ordered

ordered on 20th Nov 16gb-black,Got first pending charge on the same day .still no update

---------- Post added at 12:02 AM ---------- Previous post was at 12:00 AM ----------

its like any number of days after which second pending charge gets deducted ?.