yashsingh1/xdaforums huggingface dataset:
[Nexus 5 General] krabman:
Just so you folks know, I never got an email, never had my card pre charged, my order status never changed on the play store except for when I opened "info" it had a ups number beside it yesterday. Tracked that to find out it is on a truck for delivery today. This is the only indication I have that it isn't still leaving the warehouse by 3 Dec. Since two day shipping was only a buck more than standard shipping I ponied up and the tracking shows it leaving Kentucky yesterday at 5PM and it being out for a delivery on a truck this morning in the Seattle area.
[Nexus 5 General] runedrune:
Mine is out for delivery by the end of the day today. :D
[Nexus 5 General] kamleshsawant:
I have ordered the same 16GB black. Looks like they do not have enough black 16G's in stock. I had gs2, which died a month back and now using a stupid nokia phone believe me it sucks too. Not used to of pressing keys anymore.
[Nexus 5 General] Kurt2013:
Ordered on 11/13 --> Just got in the mail yesterday 11/26. Said 12/3 but early indeed!

Black 32GB
[Nexus 5 General] bonline:
For those that have gotten the phone already - does UPS require a signature for the delivery?
[Nexus 5 General] Kurt2013:
No signature was required. I called Google before delivery and they said it is not required.
[Nexus 5 General] G.Newton:
Ordered 16gb black on the 8th.

Shipped yesterday, the 26.

On vehicle for delivery today, the 27th.

I payed for 2 day shipping and it ended up getting shipped in 1 day. My estimated time was 3rd of December, so Google delivered about a week and a half early. Shipped from Louisville, Kentucky to Texas.

Good luck to everyone else. :good:

Btw, anyone use AIO? How's their service with your personal experience? Gonna activate my Nexus 5 later today after work with them.
[Nexus 5 General] morkdaddy21:
Holiday Shipping

For those with the Dec. 11 shipping date and who have not heard anything yet, it seems like we should not expect an early delivery of our phones given that there will be no movement from UPS the rest of this week.

This whole shipping situation has been a disaster from Google. I'm in no rush to get my phone (ordered black 16GB, 11/15), but for the people who have waited 3-4 weeks, and seen people who ordered AFTER them get their phones quicker, its just ridiculous. This is my first time buying from google, but it looks as if this has been an issue every year. Makes you wonder why people keep going back to them.
[Nexus 5 General] rboy28:
Oh man, Google support is unbelievable (Email) xD

I've written a mail to Google support for checking my data of the credit institute (if the card is accepted - should be, but I wanted a statement from them because it could be possible that they don't support my credit institute - who knows).

I got an answer and it is written like a script. They didn't react on my attention xD

I will call them tomorrow personally.
[Nexus 5 General] darmster:
I'm in a similar situation. I ordered a white 16gb on 11/12 (leaves warehouse Dec 11) pending charge fell off after 4 days. Received a charge again this weekend 11/23 and never received any shipping info. I was excited because I saw everyone else on here getting shipment emails. Checked Google play this morning 11/27 and still pending. Charge to my bank has also fallen off again this morning 11/27. So I was feed up and decided to cancel order on Google Play but it said device being prepared for shipment. Wow! Cant even cancel. Called Google csr service to cancel and was told it was too late to cancel because the device is due to ship between now and 12/11????? I asked the guy how ridiculous does that sound!!! He informed me when the device does ship just to refuse the shipment from UPS and I should receive a full refund!! Unbelievable, The last time I will do this!!!!
[Nexus 5 General] njeske:
Shipped 11/26. Shipping notice received at 6pm Pacific Time. To recap: Ordered 32GB Black on 11/16. Estimated ship date of 12/3. 2nd charge on 11/23. Shipped 11/26 via ground. Estimated delivery of 12/4.
[Nexus 5 General] colliderz:
Google has screwed me hard.

I ordered the Black 32GB on the 3rd of November with the delivery date 22 November. Somehow my card was declined on the 18th and I fixed the issue and paid again on the 19th. I was told by 2 representatives that my order will be shipped on 21/22. Today is 27th and my order is still on pending. I have contacted customers services like 10 times and they are all useless, After so much discussion yesterday my case was referred to some shipping specialist. He mailed me this today, " My name is Cooper and I am the specialist who will be assisting you today.

I understand that you are inquiring about the shipping status of your order, that was supposed to ship out on Nov.22nd.

Our records show that your card authorization did not go through successfully on Nov.3 and Nov.18. However, our system attempted for an authorization again on the Nov.23rd and was successful. Due to this, your shipping date will change and you will be updated as soon as the order is fully processed.

Now this totally contradicts what I was told previously. Quoting again "Thanks for contacting Google! I understand you are inquiring about the status of your order. I realize how upsetting it might be to not see anything changing with the order. Please know that I am committed to assisting you in every way I can to resolve this issue.

Your order has been processed and given to the shipper where it is currently prepared to ship out. You will receive an email with a tracking number when the shipper has processed and begun delivery of the package."

I received 2 similar emails from different representatives (That my order is ready to be shipped).

In short. There is NO communication between different departments in Google and they just take the safe approach and blame everything on the CC or the UPS.

I am so heart broken that I tried to cancel the damn order, and guess what? I can't even cancel this. I feel so dejected by a tech giant like Google.
[Nexus 5 General] Kurt2013:
I emailed as well, no response but an automated one. So I called them. Very pleasant and professional on the phone. Actually enjoyed the call. Ha! Do recommend you speak with them.
[Nexus 5 General] Stuie:
Ottawa, ON here, used my RBC Virtual Visa Debit Card.

Ordered a Black 16GB on 11/15 and was charged that day, then credited back on 11/25 twice... then charged again on 11/25 which is when I received my shipping details.

Order is currently in Detroit and scheduled to be delivered by end of day 11/29.

Can't wait, this will be my first Android in a few years since switching to iPhone a few years back.

EDIT: Make that Windsor, ON as of 9:36 this morning
[Nexus 5 General] JaxFlJon:
I been lurking the waiting room but wanted to share my results.

Ordered: 16GB Black on Nov 8th. Had 2nd charge show up on 23rd. Shipped 25th 2-day shipping. On the truck for delivery today.

Ironically my i-blasion (sp?) armorbox arrives today as well via USPS. Can't wait to get home and open my goodies.
[Nexus 5 General] thechris03:
This is awesome congrats!

So frustrating for me though. My 2nd charge was the 22nd lol earlier than yours! I'm still pending....

I feel like Beetlejuice at the end of the movie when he gets his ticket in the waiting room with that ridiculous number.
[Nexus 5 General] morkdaddy21:
Wow, you're extremely lucky, there are people who have ordered the 16gb black weeks before you who still have no shipping
[Nexus 5 General] shufal:
Florida;sent the items to Georgia and New York.
[Nexus 5 General] Jposton:
Mine just got dropped off by UPS. :D
[Nexus 5 General] woadiestyle:
ordered a nexus 5 lastnight!!!!

:good::good::good:

:laugh::laugh:

I ordered a Nexus 5 BLACK 32gb last night around 7pm on 11/26/2013

the playstore said

will be shipped by Dec 3rd

and charged when shipped.

guess what to my surprise I got an email during the night and they said ITEM SHIPPED!!!:D:D

and this is from coast to coast on the distance, I used next day air because it was only $10 extra dollars for me and I thought why not.

UPS said it it would be here today 3pm (11/27/2013)

and I was like no freaking way.

Then the next good news was that the delivery came earlier at 12noon instead! MUHAHAHAHA! :fingers-crossed:

Im so excited and this will be my first nexus device.

Got it in my hand now and Im glad I picked the Black because I had the white in hand from another person and didnt really like it much.

Im coming from a note 2 and Im perfectly happy with trying out a smaller battery and lighter phone even though im spoiled from the screen sized on the note, im loving the 5inch on the nexus (hopefully im not too spoiled)
[Nexus 5 General] thunder2132:
Ordered a 32GB Black bound for Michigan on the 23rd. Got my tracking number today, but no estimated date of delivery yet. Paid for 2 day shipping, so hopefully it will be here Friday!
[Nexus 5 General] kbbbkk:
Very cool! Looks like they are picking up pace.
[Nexus 5 General] spideme:
I ordered a black 16GB on 11/17 and got the 1st pending charge on my credit card a day after. As of today the order still shows pending and says it will leave the warehouse on 12/11/2013 (I chose 2 Day Shipping). Will update when I get a shipping notification or 2nd charge on my account. My contract with Verizon expires on 12/16 so it should be perfect timing!
[Nexus 5 General] YanYang:
Ugh, I'm getting extremely pissed off at people getting the same model I ordered when they ordered later than me, I still haven't got the second charge after ordering on the 10th. Why the hell can't UPS ship in order, rather than prioritizing the late ones

/rant
[Nexus 5 General] VinnyM24:
32GB Black ordered on 11/8.

Estimated ship date: 12/11

Current Status: Pending

Just got off of the phone with Google customer service and voiced alllllllllll of my complaints. The rep was actually very helpful - she got me over to the shipping department where I spoke directly with the manager. He guaranteed that my phone would ship out in the next 2 days and that I'll be receiving tracking information any day now.

Let's see what happens!
[Nexus 5 General] thamajam:
Well my black 32gb from 11/15 finally shipped out last night and made it all the way to within 15 minutes of my house by 9am this morning. Unfortunately I don't think it made it on the delivery truck so it'll have to sit there until Monday 12/2 since Friday is a UPS "holiday". Sad panda. :crying:
[Nexus 5 General] konman795:
I'm in the same boat as you mate :P. Waiting on my 16GB Black and estimated ship date of 12/11. Ordered on same day as you too.
[Nexus 5 General] walehk10:
FInally!

Finally got it today..Was sleeping after watching my team win a match(cricket(team pakistan) and my brother woke me up showing me my package...Great phone.Good luck to everyone whose waiting :) .
[Nexus 5 General] crondom:
What version you've ordered and when?
[Nexus 5 General] Badd_blood:
Google changed all ship dates to 12/11 today. Hoping mine comes sooner since I ordered a week ago.

Black 16GB

Ordered: 11/21

Est Ship Date: 12/11

2 day shipping

Status: Pending

Really excited to be making the switch from my iPhone 5.
[Nexus 5 General] uknowwhoiam76:
Well so far the only good news I have is my label was printed. Apparently UPS doesn't have it just yet though. ? Confused?
[Nexus 5 General] morkdaddy21:
Wow, that is impressive that you got transferred to the shipping department. What exactly did you say your complaints were? Your ship date is 12/11 which is still a ways away.
[Nexus 5 General] thunder2132:
I'm in the same boat. AFAIK UPS only updates about once a day before the automated system kicks in, so I'm thinking that the label was created but it hasn't been checked in at the station yet. If a label was printed then it should be stuck on a box and put in a shipping area or is in transit to UPS.
[Nexus 5 General] dangerclose:
Maybe I got lucky, ordered a 16gb for the gf on the 19th and it shipped yesterday. :victory:

Estimated delivery was originally 12/11.
[Nexus 5 General] kgor93:
Just saw on my bank account that Google charged me. I was like okay, I guess that means it'll be here next week. Then I go and check the order status and see that it says shipped. I think ok, nice maybe by early next week with the holiday. Then I check the UPS tracking number and see that's it's scheduled for delivery for today! Woo!!!!

The date I was given was "By December 3rd." Ordered on the 14th. Black 32GB.
[Nexus 5 General] Noble Six:
Good luck to everyone who is still waiting. Just got mine from UPS!! You guys will get yours soon. :good:
[Nexus 5 General] Wired66:
Just got home for my lunch break, found two brand new black 16gb sitting at my door. Strange thing is my order was for only one phone. This happen to anybody else?
[Nexus 5 General] 413vzwh8r:
What color? I ordered a black 16gb on the 23rd. Hoping this new trend of them going out early applies to me too! also have 12/11 date. Noticed that orders page on Play Store says Shipping By December 11, 2013 rather than Leaves warehouse 12/11/2013
[Nexus 5 General] G1ForFun:
No good news for me
[Nexus 5 General] apoorv24:
Same here :(...after using my samsung galaxy apollo for last 3 years, I find it very hard to wait for 3 more weeks... :(
[Nexus 5 General] krabman:
An FYI, no loose power button, dust under screen etc. on mine which came today from the batch of 32 gig blacks shipped yesterday. Not sure if its luck or if they have made any changes. No change in revision numbers from earlier phones.
[Nexus 5 General] wafermagnet:
Finally here. Can't find dead pixels so far. I have the 311 version that came with the KitKat update preinstalled.

Ordered Nov 4 got here today. 16gb black USA.

I will say the power button wobbles a bit when you touch it. But not enough to bother me especially with the case on it.

Good luck gents. Just be patient. I spent more time spazing out than I'd like to admit

I
[Nexus 5 General] Playboy_Justice:
Time to say goodbye.
[Nexus 5 General] Winsanity:
95888284 2

So uhhh, I got the phone and its awesome and all

But I have two of them...I only ordered one lol :eek:
[Nexus 5 General] meher91:
Same here...ordered same day and today is changed from ships in 2-3 weeks to Shipping By December 11, 2013...

Hopefully we get it before that! :good:

Edit: 16gb Black btw
[Nexus 5 General] crea78:
Ordered my 16GB white on Nov. 17th and just got my shipping notification from Google :)
[Nexus 5 General] Starman4xz:
Same here!!! Just 50 minutes ago too. Ordered the same day and 16 GB White as well. I think there shipping them now.
[Nexus 5 General] crea78:
I got the 3-5 day shipping so won't get it until late next week which is ok since I still have my HTC One.
[Nexus 5 General] juliandeange:
leaving

Well everyone my nexus 5 16gb black shipped last night, and it arrives on friday...good luck everyone and enjoy the wait
[Nexus 5 General] Starman4xz:
Yep, also the same here. My tracking number just now activated. Going through ground shipping.
[Nexus 5 General] thechris03:
Just got my shipping information. Earlier today I was thinking the worse. I guess your mind starts to wonder when you are not busy at work. Looking forward for next week. :) 16GB Black ordered 11/8
[Nexus 5 General] supercarrera:
16 GB white ordered 11/16. Just got my shipping notification. No tracking info yet.
[Nexus 5 General] littlejoeward:
Shipped!

Mine finally shipped! Black 32gb ordered 11/15 2nd charge 11/19 shipping notification 11/27. Ground Shipping, hopefully it will be here soon!
[Nexus 5 General] Shoopz:
Finally got my shipping info for my 16 gig black n5 ordered on 11/9
[Nexus 5 General] Playboy_Justice:
I received mine earlier this afternoon around 2 pm. It's definitely worth the wait guys. I have the 32Gb Black
[Nexus 5 General] Letitride:
Mrs L's white 16GB N5 has shipping label printed & tracking number generated - emailed from Google about 10 minutes ago. UPS # has now been activated - was in the warehouse/shipping dock - origin scan @ 9:08 PM @ Louisville, KY but no departure scan yet (that "should" happen in the next few hours ... UPS is still running their back operations overnight ...)

Ordered on Nov. 13th @ 8:30 PM. Ground Shipping 3-5 days - to New York. Estimated ship date in Play Store/Wallet - leave by Dec. 11th.

First/initial CC preauthorized on 11/13 and dropped off. Second preauthorized hold on 11/22 - MasterCard account still showing amount as pending, should change shortly. Play Store now marked as "shipped"

(Updated) UPS MyChoice: by end of day, Wed. 12/4 - signature required (a week ahead of projected date as given) Our UPS driver is very good & always insist on a signature or ring our neighbor to sign for it, even for those free T-Mo micro-Sims. Happy Thanksgiving to all, drive safely & stay dry - all of the accessories are here on standby, it's our 2nd. Nexus 5 ...... woo hoo. :cool:
[Nexus 5 General] Evilspawn:
Damn that sucks. . I'm in Miami and ordered a 32gb black on 11/20. It shipped on 11/26 and is in Jacksonville right now.
[Nexus 5 General] Badd_blood:
So it seems that white 16GBs are shipping out a week faster than black. Oh well, the better build quality should be worth it.
[Nexus 5 General] MrGriffdude:
Totally worth the wait guys...
[Nexus 5 General] Towerdragon:
I got my shipping notification finally! at 8pm tonight Black 32gb of course it ships on a holiday. I'll be watching it like crazy next week cannot wait :) ordered on the 8th of November was scheduled to ship out on the 11th of December. The good news is that I'm set to go with accessories for this phone had almost a month to prepare.
[Nexus 5 General] smit1594:
Google you amaze me!!!!

Ok so I had originally ordered a 16gb black on nov19 then after stalking the this thread for days after days learned the whites were shipping faster so I ordered a white 16gb on nov25 but I just wasn't satisfied for some really odd reason so I ordered another white 16gb on nov26 thought why not right? Well the oddest of all things the one from the 26th just shipped lol Im so happy. The only thing that was different was on the nov26 order i used a different CC keep in mind my other CC is completely ok to use....This is the dumbest thing ever Im happy I get my phone but i feel all of your guys pain google u guys fudged up once but didnt learn your lesson hope we never have to go through this crap ever again.
[Nexus 5 General] crea78:
Mine is leaving Louisville, KY so I should get it hopefully by next Tuesday since I live in NC :)
[Nexus 5 General] Badd_blood:
How the hell do you get one day ship when people are waiting weeks. Google is screwing customers over.
[Nexus 5 General] MacAlert:
Received my phone today. Unlocked bootloader, installed recovery, rooted and switched to unlimited LTE.

This phone is amazing!
[Nexus 5 General] Winsanity:
Update: Called google about the extra phone they sent me, looks like I need send it back(tho they said they needed to get back to me)

On the bright side, I apparently opened the wrong one. I got to unbox both of em :)

The phone itself is awesome, really happy I got it(even happier that its finally here)
[Nexus 5 General] Wired66:
I'm in the same boat. I'm going to call google friday. Or maybe just wait til they say something.
[Nexus 5 General] rcook55:
Well how about this...

Thank you.

Great news! Your order on Google Play has shipped.

Ordered on the 8th, shipped today. I foolishly did not get expedited shipping, should be here next week. Then again if Ups delivers Friday or Saturday I might get lucky.
[Nexus 5 General] Winsanity:
They told me the extra phone was not registered to anyone(they keep tabs on the imei), basically it was an extra phone with nowhere to be. Had I not called, they probably wouldn't have found out.

I guess I feel good that I did the right thing, would have been nice to have an extra free N5 tho :p
[Nexus 5 General] foodoholic:
I chose 1 day shipping +16gb black.Ordered on 20th .says leaves warehouse on 11thDec.I pray it reaches anyhow before 5th .Please for the sake of god .google this is a bit urgent .:/ :(
[Nexus 5 General] gwstmar:
I ordered 32gb black nexus yesterday at noon with 1 day shipping, and it was waiting for me when I got home from work today.
[Nexus 5 General] ashenr:
Thanks! My friend who is also in Florida, has ordered the same model on the same day for me. (I'm not in USA. I'm in Sri Lanka). Shipping date was 11th Dec. Problem is the other friend who will bring the phone to Sri Lanka will leave USA on 12th. So I was worried that according to shipping info there is no enough time to ship the phone to my friend.

Glad to hear that you are getting the phone ahead of the scheduled date. :) I hope mine will leave the warehouse soon...
[Nexus 5 General] wko668:
Google Play store shipping queue operates on a stack

Hm.... it seems like the shipping queue of Google Play store operates more like a stack, rather than a FIFO queue. Whenever there is stock, Google ships to the most recent order first, rather than shipping to the oldest order.

Ordered white 16gb on Nov 21st, status still shows pending.
[Nexus 5 General] BIG-bone:
What??? dang that was fast

Ordered mine this morning 11/27/13, 32gb White with 1 day shipping.

Hopefully I get it on friday the 29th :D
[Nexus 5 General] Towerdragon:
Yeah my phone is also in Louisville Kentucky hopefully it comes Tuesday or Wednesday after all its not too far from Louisville to Charlotte, NC
[Nexus 5 General] shufal:
The Nexus is already delivered!!

If not this week, make sure it's going to initiate next week and will delivered before 10th. I AM SURE!!!
[Nexus 5 General] ashenr:
yeah! I see many people are receiving the same model with similar order dates. Hope mine too.

Btw enjoy your phone! :D
[Nexus 5 General] BBKoenigsegg:
Enjoying the Nexus?

Has anyone actually received their Nexus 5 yet? I'm looking forward to getting one!
[Nexus 5 General] blackt5:
I should have complained sooner. Got my shipping confirmation this afternoon. Was set to leave the warehouse on 12/11. I guess I'll have it sometime next week. No expected delivery date yet.
[Nexus 5 General] foodoholic:
was it for 16gb black .mine was too supposed to deliver on 11th Dec.But info till date :(:crying::confused:.

---------- Post added at 05:00 AM ---------- Previous post was at 04:57 AM ----------

Same is the case with me .My friend is leaving US on 12th . I just pray it reached pretty soon .Please google Please! :( :/
[Nexus 5 General] blackt5:
Mine is a black 32 that I ordered on the 8th.
[Nexus 5 General] VinnyM24:
I just told her that I was frustrated that people who were placing orders after I did were already receiving their phones. I asked her if she could speak to her manager to see if anything could be done about this. She transferred me to the shipping dept & he gave me the guarantee.. and what guess what??

JUST GOT TRACKING INFO.

Thank you Google Customer Service.
[Nexus 5 General] Jmahoneyy:
Ordered a 16gb black on Nov 8, it was scheduled to ship on Dec 11. Shipped Nov 28, from Louisville to grand junction Colorado, scheduled to arrive Dec 5. Exciting!
[Nexus 5 General] mattfox27:
The phone is Awesome it's worth the wait, just be patient which I know is so hard...

Source... ADHD
[Nexus 5 General] royrules26:
Ordered 16gb black on 11/10

Shipped on 11/27

Will be getting in 3-4 days.

Kept reading this forum since the day I booked the phone, and it really helped me in a big way to no about the orders, wish the rest get their phones fast too... Adios had a nice time on this forum.. Peace!
[Nexus 5 General] LBTaylor1984:
I guess your state side, as in the UK i phoned two nights ago and told I should get it end of this week start of next.

Update to this, phoned again and basically got told to wait, frankly I'm a bit disappointed now as while the shipping is still within the time frame, but with people receiving theirs i'm feeling a little left out :(
[Nexus 5 General] Towerdragon:
Well ups finally updated scheduled delivery date as December 3rd sucks that it going to sit in a ups warehouse for the weekend it's only 450 miles away!!! I'm so excited!! for everyone else waiting hold on they are coming. I almost gave up hope but most of the phones certainly shipping faster the the projected shipping date from Google hang in there.