yashsingh1/xdaforums huggingface dataset:
[Nexus 5 General] gdeangel:
Ordered a black 32G on 11/9 at noon.

Today I contacted Google support regarding my original ship by estimate of 12/11 versus current orders shipping by 12/3, as well as questioning why orders in placed after mine are already shipping.

I thought I'd post their response to humor everyone that is still waiting for their device, as it didn't really address either of my questions.

Hello,

Thank you for contacting Google.

My name is Briana and I will be happy to assist you today.

It is my understanding you have some shipment inquiries concerning your Nexus 5 order. You stated your ships by date still displays as December 11, 2013 even the Play Store updated the ships by date of your device to December 3, 2013. You would like to confirm when your order will ship as others who have placed orders after you have already received theirs.

I have looked into your account details and can confirm your ships by date is December 11, 2013. When you originally placed this order a the time that was the shipment timeframe. When shipment timeframes are updated on the Play Store, this will not update in your order details.

In regards to this date, your ships by date is the latest your device is due to ship. Your order can potentially ship before this date. Once your order ships you will be notified via email.

Currently, as soon as inventory for the Nexus 5 becomes available we are shipping this out immediately to keep up with shipping demands. This has caused certain orders that had a lengthy shipment timeframe to update and for customers to receive their orders sooner than their ships by date.

However, Google does not update us on inventory statuses so there is no way to verify if this will occur for your specific order. It is best suggested you rely on the shipment timeframe provided in your Google Play Order Receipt.

Furthermore I can see you paid for 3-5 business shipping. Your shipment option does not apply until after your device ships. Since your device is due to ship no later than December 11, 2013, if you receive your order after December 18, 2013, your original shipping costs can be refunded.

It was my pleasure assisting you today. If there is anything further I can assist you with, please feel free to reply directly to this email or visit our help center
[Nexus 5 General] shaqspaere:
Ordered Black 32 GB on November 11.

Ship by date 12/3

Received email that UPS shipping label was created today. Paid for 2nd day shipping, so hopefully will be here by the weekend.
[Nexus 5 General] Wdustin1:
I ordered mine 2 days before you and mine is waiting at ups for me to pick it up so I am gonna say yes.
[Nexus 5 General] droodski:
Crap paid for b regular shipping. Got shipped Tuesday won't be here till monday. That's slow as ****
[Nexus 5 General] Mikeonic:
At least you're order shipped. I'm still waiting.
[Nexus 5 General] imablackhat:
Okay so it shipped out this morning. I live in ma. I picked two day shipping... Says shipped label created whatever 3am. Should I be getting it tomorrow?...

Label created all it says when track.
[Nexus 5 General] mbh87:
You should. I got my shipping info this morning at 1 and I also got a UPS My Choice email stating the expected delivery is tomorrow.
[Nexus 5 General] imablackhat:
Where are you located?
[Nexus 5 General] stevew84:
I'm glad I didn't pay extra for shipping because my shipping notice came last night at 10pm, and now it's going to be here tomorrow. That's basically overnight shipping, even though it was supposed to be 3-5 days. It's going from Kentucky to Kansas.
[Nexus 5 General] karlotta:
Ordered White 32Gb N5 on 11/17 (2 day shipping) and it said it would "leave warehouse by Nov. 26"... then after confirmation the order said it would "ship on Nov. 26"... got an email notification at 3:31 this morning stating that the N5 had shipped (with UPS tracking, which is blank for now). Happiness! This will be a Tuxedo Thanksgiving after all. :D
[Nexus 5 General] graffix31:
well i had a pending charge on since the 16th and it was there this morning, now it is gone. ordered a 32gb black on the 4th. says ship by 11/26. hopefully ill see the charge hit again soon. Im south of Boston.
[Nexus 5 General] bilago:
Apparently your mental capacity is preventing you from comprehension of the english language. Read the link I sent you, kid. Stop crying about your lack of knowledge.
[Nexus 5 General] nickotine18:
^ He called you Mr. Stupid ... Oh snap!
[Nexus 5 General] eman3316@optonline.net:
Which size and color did you order?
[Nexus 5 General] sami8519:
haha I will leave you alone. Not worthy of wasting my time with you. If you need attention please seek it somewhere else.
[Nexus 5 General] bilago:
The shipping method has nothing to do with the priority of when it leaves the warehouse. There were huge amount of sales within the first 10 minutes alone, so depending on the time you ordered your shipment will leave no later than the estimated date on your order receipt. Someone with 2nd day shipping is not going to have a prioritized packing-slip in Googles warehouse. However, it will take 3-5 business days to reach you once UPS has it.

Thanks for going on your way kiddo, if I ever come to the point of missing you, I'll just watch "The Ringer".
[Nexus 5 General] ACCUSED24:
I just got my tracking number? Even saids shipped under play store. I didn't think it would until the 5th.
[Nexus 5 General] sami8519:
16gb black color.
[Nexus 5 General] bilago:
The verbage on your invoice said by the 5th. Just a CYA by Google to make sure they can process and ship out all the orders. First batch was early this morning, next will be either later tonight or Monday.
[Nexus 5 General] myorks1127:
Still waiting for shipped status to New Jersey, ordered around 2:10 EDT, says ships by Nov. 5th, 16gb black
[Nexus 5 General] jtc276:
I suppose that's true. I'd like a shipping confirmation today but I won't complain if I don't get one. I have an HTC One so it's not like I'm in desperate need of a phone anyway :) But thank you for your explanation on shipping!
[Nexus 5 General] flar2:
I was hoping to get one of these early to start development, but mine won't be shipping for 3 to 4 weeks. Then slow Canadian delivery. So I doubt I'll get it until sometime in December unless one of you guys that ordered a few want to send me one earlier.
[Nexus 5 General] Guzanni:
I expect to receive mine within 2 to 4 hours. The Dutch post company app tells me that the delivery will be between 2:30pm and 4:30pm (now, it's 12:18pm)

Would you like to see a small unboxing and first impression video, along with some pictures?
[Nexus 5 General] eman3316@optonline.net:
I know a lot of people who have been receiving their tracking numbers have ordered the 32gb black version so that might have something to do with it. Has anyone else here gotten their tracking number for a 16gb black version?
[Nexus 5 General] sami8519:
It looks like they dont like shipping to NJ or there is something wrong happened on 2:10 EST, as my order is exactly the same as yours: 16gb black, in NJ, and ordered on 2:10 EST. I tried to cancel it and order something else but they said it already entered processing. Oh google please :(
[Nexus 5 General] bilago:
There's no point in trying to help him out. If you go back and read all the posts from people that have a shipping email, they all ordered in < 10 minutes of release time. He just feels that he's entitled to white glove treatment above everyone else.

And Yes, I ordered at 11:03AM PST and I received my shipping email. I ordered the 16gb black version.
[Nexus 5 General] aprilynn:
I ordered the 16g White at 2:11pm ET w/ 2 day shipping- Shipping notice received at 1:03am today. My tracking number isn't in UPS's system yet.
[Nexus 5 General] myorks1127:
I'm not worried about it though, they have a window until the 5th and my n4 shipped and arrived before my tracking email sent, I checked UPS my choice and it was on there. My life does not revolve around waiting for a phone like some people...
[Nexus 5 General] mobilehavoc:
Ordered 32GB White at 2:02PM EST and got shipping email at 12:53AM. I paid for 2 day. I was really hoping the tracking number meant it had been picked up but it doesn't even show up in UPS system yet. Guess at least its a step forward. Also Google nearly always upgrades people to overnight so was sort of hoping I'd have it today. Anybody who has a UPS tracking number that wasn't working but now shows something?
[Nexus 5 General] bilago:
It can take up to 1 business day for UPS to update their records on the website with tracking information. It's possible that they do have it.
[Nexus 5 General] mistersikee:
Ordered a 16gb black at 205pm and received a shipping email at 530am. HYPE.
[Nexus 5 General] mbh87:
Idaho.
[Nexus 5 General] Noble Six:
Looks like I'll receive it after thanksgiving, ordered black 32 gb 11/10, no 2nd charge or shipping label, saw other socal or nearby members get their shipping these past 2 days. :confused:
[Nexus 5 General] RubiconJoey:
I'm in the same state as the warehouse! Only about a hour and a half from it.

Now my second charge has disappeared from my bank account! This is getting frustrating...
[Nexus 5 General] Mikeonic:
Still nothing this morning for me. Ordered a 16GB White on the 9th. Living in San Francisco.... So sad. Hopefully getting it before Thanksgiving so I can capture pictures
[Nexus 5 General] shaikmonster:
Arrrrr....

I doubt I will ever try to get in early on a big Google product again. This is just wrong...painful... Check Google Play, Check Gmail, Check UPS, Check Credit Card... Repeat...
[Nexus 5 General] stevew84:
But if you purchased immediately, everything would have been smooth.
[Nexus 5 General] texasboylaw:
Ordered my white 32 gig last night the 19th and paid for overnight shipping. Got tracking and it's out for delivery as I type... Crazy right lol
[Nexus 5 General] rockykoston:
Be patient and put your mind to other stuff :o , I ordered on Nov 7th (Immediately got the first pending charge from Google Devices)

Nov 16th (Second pending charge appeared, the first one had dropped off I think couple of days before that)

Nov 20th (Got the Shipping Info and Tracking number in an Email)

I never called or emailed google. Just checked my order like 10 times in past14 days to make sure it was there and for any update. Just be patient, they are shipping phones faster than last year. Two Day shipping so hoping to get it by Friday :)

I am currently in Rhode Island, US and had ordered 32GB Black Nexus 5.
[Nexus 5 General] shaikmonster:
Wish I could have. was preparing for an Ironman Race and there was no WIFI in my room... Felt like 1995....
[Nexus 5 General] :
Well mine will be coming today (16gb ordered Nov. 2) but I stupidly didn't realize I need a micro sim. Ordered from straight talk hopefully that will come tomorrow.
[Nexus 5 General] foodoholic:
dallas delivery ?..

Planning to Order today 16 GB Black .Expecting a delivery Before 5th ?. Will that be possible here anyhow ? ..:(

....
[Nexus 5 General] rockykoston:
Out Of Stock

Exactly how many nexus 5 did Google sell till now, Every country that they have been launched in, it has been sold out within hours. Either they only have a few thousands in stock or people are really crazy about it. :confused:
[Nexus 5 General] Prfndhatrdofman:
Ordered White 32GB on November 11th. Pending charge disappeared on Saturday. 2nd charge this morning, and email from google with tracking number/label created!

Hoping for tomorrow or friday. Probably wont get it tomorrow but that would be AWESOME!
[Nexus 5 General] rockykoston:
You are better off ordering 32GB Black model and you will get it before Dec 3. Many people are receiving those, including me.

16GB model is higher in demand, you may or may not get it before Dec 5. IMO, you will probably get that (16GB Black) around Dec 10. If you want earlier White is also a good option.
[Nexus 5 General] johnny15:
Ordered the 32GB black on Nov. 3rd. Had a second pending CC charge this past Saturday. Got a shipping notice yesterday and should have the phone today. I did pay for 2 day shipping and UPS bumped my delivery from Thursday to today! :)

I had fun this this tread while (not so) patiently waiting for my N5! Good luck to all those still waiting.
[Nexus 5 General] 1stx2:
Received my 32gb black about an hour ago. Finally!
[Nexus 5 General] dr.eXntriK:
Nexus 5 international doubt :P

I am an Indian resident, I want to buy a Nexus 5 from US. But it has come to my knowledge that the US version has difference from the ones being sold in the other countries i.e the carrier bands

North America (D820) model:

GSM: 850/900/1800/1900 MHz

CDMA: Band Class: 0/1/10

WCDMA: Bands: 1/2/4/5/6/8/19

LTE: Bands: 1/2/4/5/17/19/25/26/41

Rest of World (D821) model:

GSM: 850/900/1800/1900 MHz

WCDMA: Bands: 1/2/4/5/6/8

LTE: Bands: 1/3/5/7/8/20

I want to know if I will be able to use with Indian carriers :D :cowboy:
[Nexus 5 General] foodoholic:
Dallas ?

Any one Recieved in 2 week near Dallas ?
[Nexus 5 General] PhillyCheez:
wasn't it like $2 more? I just noticed there regular ground shipping was stupid expensive so I chose 2 day for like $2 more.
[Nexus 5 General] ral7:
Yes it will work without any issues.
[Nexus 5 General] johnny15:
I believe it was $4 more, but a no-brainer when considering how expensive ground shipping was and ultimately the overall cost of what you're paying anyway....
[Nexus 5 General] dr.eXntriK:
Thanks for the help ral7

You have been of great help ral7 thanks a lot!! :good:
[Nexus 5 General] rockykoston:
The US version just supports more bands, so its better and will definitely work in India. Just make sure you pick the right carrier.

I believe both vodafone and Airtel will provide you good data service.
[Nexus 5 General] kbbbkk:
Ordered 11/12 and tracking e-mail sent on 11/20 (with delivery slated for 11/21). This was for the Black 32 GB.

I'm in the Austin area. So this would be about 8-9 days.
[Nexus 5 General] foodoholic:
dallas

Did they mentioned 3rd Dec in your case as well or 3-4 weeks ?.
[Nexus 5 General] dr.eXntriK:
Thanks a lot

Thanks a lot rockykoston. I just wanted to clarify the info and thanks to u and ral7 Its confirmed. I have been using TATA DoCoMo and I m planning on continuing with it and thanks for your time. :good:
[Nexus 5 General] kbbbkk:
When I placed the order it was 2-3 weeks. Got an e-mail right away and my bank had the pending charge.

Pending charge dropped off within a couple of days (i think 2 days).

Then around 11/14 or 11/15 ( can't remember) the status on my google play changed to Dec 3rd.
[Nexus 5 General] RED ZMAN:
Leaving the Waiting Room guys and gals!

Ordered on the 2nd of November. Was supposed to be delivered today. Got delivered yesterday.

Nexus 5, Black, 32gb.

Best of luck on your wait. Really REALLY a great phone.
[Nexus 5 General] overclock360:
thanks for the reply mate :).is it the 2nd batch that we ll be getting?btw where r u from?im from illinois maybe the date of shipping varies to the places.
[Nexus 5 General] sudanese:
Sorry For That , But Actually it won't work on 99.99% of LTE Networks In Asia and Middle east ,

D821 ( rest of the world version ) work in middle east and india only In LTE Band 3 .

So North america version will work on GSM only in India and for me in Saudi Arabia .

check india LTE Bands here

Aircel	India	(?)	(?)	(?)	November 2013 (in Trial)	[195]

Bharti Airtel	India	2300	40	TDD	April 2012	[196][197]

MTNL	India	2300	40	TDD	2014 (planned)	[3]

Videocon	India	1800	3	FDD	2013 (planned)	[3]

:(:(:(:(
[Nexus 5 General] drzplaya1121:
Finally received mine at work today :)

Ordered Nov 4

32 GB Black

Second Pending Charge Nov 16 - Delivered today :)
[Nexus 5 General] roflwaffles:
I hate myself for not getting 2 day shipping. UPS is reading that it'll arrive on 11/25; my shipping confirmation was yesterday.
[Nexus 5 General] sudanese:
yaaaaaaaaaay :D

Louisville, KY, United States	11/20/2013	1:58 P.M.	Origin Scan

United States	11/20/2013	2:55 A.M.	Order Processed: Ready for UPS

Scheduled For Early Delivery On:

Thursday, 11/21/2013, By End of Day

Originally Scheduled For Delivery On:

Friday, 11/22/2013, By End of Day

:D:D:D:D
[Nexus 5 General] ejchis:
I've been lurking here since placing my 32GB-Black order on the 8th. I appreciate getting a sense of the trends and possible timelines, so thanks to everyone who has posted.

One question I have is whether anyone is getting a delivery without any of the potential tips. I've got an active MyUPS account, which functions very well, and I've been checking in on my status online (been est. Dec 3rd since I placed the order). Is anyone else tracking these things, seeing nothing, and then receiving a shipment? I'm headed out of the country on Saturday for a week, and I was hoping to at least be able to accept shipment before I go. Otherwise, it'll be sitting in a pile behind my door man for a while.
[Nexus 5 General] daytontp:
Anyone have any idea what a moving pending charge means on my bank account? On Sat 11/16 I got a 2nd pending charge for the order with a date of 11/18. Then on Tues 11/19 the pending charge had a date of 11/19, and now on Wed 11/20 the pending charge has a date of 11/20.

Black 16GB Nexus 5 ordered on Sat Nov 2nd at 10:45pm ET. Estimated ship date is still Nov 26th.
[Nexus 5 General] HB_Mosh:
Ordered 32 GB Black on the 9th.

Got a shipping mail today !!

Expecting it to get it by friday. I come from a second charge on saturday....
[Nexus 5 General] FX2k1:
Nexus 5 - 32GB - BLACK

Ordered on

November 12th, 2013

Status says Leaves warehouse by December 3, 2013

2-day shipping option

Received this today (11/20/2013)

Scheduled For Early Delivery On:

Thursday,*11/21/2013,*By End of Day

from KY to California
[Nexus 5 General] rockykoston:
I dont understand why the charge would be showing up with different dates. A second pending charge means that your phone is about to ship, Mine took 3 days before i got the confirmation Email.

I hope you only have one pending charge on your account (at a given time) otherwise i believe you might be getting more Nexus 5 than expected :P
[Nexus 5 General] unknownbeing:
What time did you get the email?
[Nexus 5 General] PhillyCheez:
UPS finally updated their tracking...

Fantastic! instead of 2 day shipping it's really 1 day!! boo-ya.

Purchased Ringke Slim case off Amazon today... prime shipping... instead of the normal 2 day... it's 1 day shipping!

Stars are aligned or something. case and phone come both tomorrow. :D
[Nexus 5 General] bo0gietrain:
Ordered Nov 1st. Just got my phone here in Santa Barbara, CA!
[Nexus 5 General] lll_ari_lll:
In the zone.........

Finally ordered from Indian play store, says will be shipped on/by(yes both) 24th Nov
[Nexus 5 General] rockykoston:
Exactly what did you order, there is no Silver color for a Nexus 5 :confused:
[Nexus 5 General] jt3:
Finally!!!

Black 32GB

Ordered Nov. 5

2nd Charge: Nov. 16

Ship Notice: Nov. 20

It has an origin scan, but no delivery date yet. I ordered 2nd day air, so I'll probably see it on Friday (but hopefully tomorrow!)

This was shipped from KY to KS, USA.
[Nexus 5 General] Noble Six:
This makes me even more sad... I'm not getting anything, did you get a 2nd charge? Ordered 11/10 32gb blk
[Nexus 5 General] smaiitm:
Ordered a 32 GB, Black Nexus 5.

Dispatched from warehouse on 24/11/2013

Waiting!
[Nexus 5 General] awidawad:
Let's see how long this takes. Ordered last night. Leaves warehouse December 3 (My birthday :D) I ordered 32 GB black
[Nexus 5 General] abdel12345:
OK I contacted them and they told me it has left their Waterhouse but is now in ups warehouse until they process and ship it. How long does it take them to do that?
[Nexus 5 General] Noble Six:
I have no idea, but my order will be 3-4 days in their possession at the ups warehouse, and no info yet on shipping.
[Nexus 5 General] rockykoston:
Your shipment is almost there, not too long left now. All depends on your shipping speed. You should probably get an Email in a day or two.
[Nexus 5 General] juliandeange:
shipping to toronto

I ordered my Nexus 5 black 16gb on Noveber 10th, from Toronto Ontario, and it says leaves warehouse by December 3rd. Mine still hasnt been shipped out! Ive been waiting a long time
[Nexus 5 General] stevew84:
My second order will be in california on 11/25.
[Nexus 5 General] wafermagnet:
Is it possible to upgrade shipping speed without loosing your place in line?
[Nexus 5 General] DeXel55:
Second charge on my credit card. Order placed on 11/12 late evening, 32GB black.
[Nexus 5 General] kittymittens:
Still waiting on the "Out for Delivery" notification for today!!! :fingers-crossed::fingers-crossed:
[Nexus 5 General] foodoholic:
Ordered.Still confusion o_0

Have ordered Nexus 5 16Gb today 2-3 weeks dispatched from warehouse.Expected Date of leaving warehouse is 11 Dec ,2013. IS there any possibility I can get It Before 5th ?.. :confused:
[Nexus 5 General] unknownbeing:
That date is the latest it'll ship. It's very possible it'll ship before that.
[Nexus 5 General] foodoholic:
ohh sounds happening

Does that means should I be Relaxed ?..:D or in some cases it got delayed as well.. ?..:confused:
[Nexus 5 General] unknownbeing:
Relax, you'll probably get it in a week or two,
[Nexus 5 General] royalslim:
Same! I thought it leaves a Google Warehouse in California, turns out its from Kentucky.
[Nexus 5 General] unknownbeing:
Those who ordered the 12th and got a shipping notification, when did you get the email?
[Nexus 5 General] foodoholic:
Stop worrying and Wait for Nexus 5

Thanks Buddy .Pray that I get it Before 5th DEC . :) :D
[Nexus 5 General] fcb1:
Lots of anxious people here! I'm on that list as mine has now shipped and I've never been more excited for a phone before :)
[Nexus 5 General] Prfndhatrdofman:
Definitely depends on the shipping you chose. I chose 2 day. I got my shipping notice this morning, the label was generated early in the am, then sent out on a truck around 1 pm. Early delivery estimated for tomorrow afternoon (end of day, but its shipping to my office which usually gets here around 3 PM)

---------- Post added at 11:03 PM ---------- Previous post was at 11:02 PM ----------

I wouldnt rely on the order date. I ordered mine on the 10th and didnt a notice for shipping until today.
[Nexus 5 General] nyyankees1237:
Typing this from my Nexus 5. Thanks for everyone in this thread making the wait bearable! The device is beautiful and it screams with this Snapdragon 800. (And I thought the Nexus 4 was fast).

If you wanted to know:

Ordered late in the day 11/12

32GB Black

2 day shipping (shipped yesterday got here in one day)

I'm in NY
[Nexus 5 General] shaikmonster:
This is F-ing bovine feces... Still waiting on mine from the 4th...
[Nexus 5 General] unknownbeing:
Sorry I should've clarified. When did you get the shipping confirmation email?
[Nexus 5 General] juliandeange:
I ordered mine on the 20th also, and still havent gotten a shipping notice!
[Nexus 5 General] athani:
6th :(
[Nexus 5 General] Seraphimos:
Black 32GB US Tennesse

Ordered 11/8 ~6AM

Shipping Email: 11/20 ~2AM

Estimated leaving the warehouse: 12/3

Doesn't look like Google is being very consistent with the order queue. I understand different configurations going out at different rates due to popularity and geography, but I've seen some pretty big discrepancies on order time versus shipping time on here. It's ridiculous that Google can't seem to get a handle on such a simple concept.
[Nexus 5 General] stevew84:
I'm running the risk of NOT being able to receive my phone tomorrow! I might not be there for the UPS guy, and of course they're being assholes about shipping to UPS store.
[Nexus 5 General] wafermagnet:
Feels. Same day. I am getting so tired of waiting. Plus I didnt think to get 2 day so even if it ships, it'll take 5 or 6 days to get to california. I'll be watching that stupid UPS site like a mother****er.
[Nexus 5 General] CrazyTechnoBoy:
Getting jealous of all these people who ordered on 11/12 getting their black 32GB shipped. I ordered the same day and I haven't gotten any information. :( :p Maybe tomorrow!
[Nexus 5 General] unknownbeing:
You and me both!
[Nexus 5 General] Mikeonic:
Seriously. People are getting theirs before me even though they purchased days or a week after me. Haha.