yashsingh1/xdaforums huggingface dataset:
[Nexus 5 General] mssam:
Just got my black 32gb! :D I ordered it at 430pm ct on the 31st, selected 3-5 day shipping and its here on Tues lol. Best of luck and see y'all around...
[Nexus 5 General] ms0chez:
Finally got my delivery at 8:21p!! The Nexus 5 is beautiful. Definitely not as big as I thought it be. Good thing. Ordered 37 minutes after it went live on October 31st.
[Nexus 5 General] mlee18:
Can't Wait

Ah, scheduled delivery on Friday, 11-8-13. :laugh:
[Nexus 5 General] isoripper:
My tracking number disappeared from my confirmation email from google. WTF
[Nexus 5 General] vaibkulk:
Ordered 16gb black with 3-5 shipping on 2nd Nov. Earlier it showed 3-4 weeks now its 2-3 weeks. Emailed Google and got a reply that order is being processed and will ship before 26th Nov.

I hope it not that long.
[Nexus 5 General] thor6577:
I ordered on the 1st and same thing happened to me ( except I didn't email Google yet ).
[Nexus 5 General] pens87pgh:
i heard that exact same thing from a CS rep yesterday. i ordered around 7:30pm ET on friday. i really hope they get these out quicker than 2-3 weeks, this constant refreshing my "pending" order and watching these posts is slowing killing me
[Nexus 5 General] njnets123:
Where can I find Google's email.
[Nexus 5 General] bluegizmo83:
Where are all you people seeing a ship date on your order statuses?? I see some people saying things like "My order status says my order will ship on Nov 22nd" yet everywhere I've check in my order status all it says is "Leaves warehouse in 2-3 weeks", not an exact date....?

When I very first placed my order I remember seeing on the order conformation page it said Nov 22nd, but in my actual order status it doesn't say an exact date. I'm getting so impatient!

I know, I know... It DID say 3-4 weeks when I placed my order at 1:14am MST on Nov 1st, but I've seen SO many people on here that placed they're orders for the exact same Black 32gb phone AFTER I placed my order and they either already received shipping conformation or already have they're phones in hand!
[Nexus 5 General] vaibkulk:
I went to support in play store. And contacted them through there.
[Nexus 5 General] Lootes:
Ha! I'm doing the same thing. Apparently refreshing the website does not make UPS move faster.
[Nexus 5 General] iPWNtehNOOB:
Well mine was supposed to be here today, but it's 1:40pm and the FedEx site whows it as being interstate still.
[Nexus 5 General] Excalabat:
Just got mine, first nexus yay
[Nexus 5 General] Soldier 2.0:
Congrats! And never, ever get an ifoam.
[Nexus 5 General] MasterGGM:
I hate the lack of updates by UPS. Mine is expected on the 7th and the c***s haven't updated my shipment since Saturday the 2nd.

View attachment 2373981
[Nexus 5 General] pens87pgh:
be happy ups has your nexus, i'll kill to have tracking info right now
[Nexus 5 General] P.Mobile:
Bro i was in this thread everyday buggin..mine was only scanned on the 1st and i didnt get any other scans till today the 5th.. so for 3-4 days i had nada!! i was so pissed then this afternoon it popped up.. you will be fine
[Nexus 5 General] AndrasLOHF:
Anybody else think the whole 2-3, 4-5 week shipping estimate is nothing more than an "Out of Stock" cover up?

---------- Post added at 04:59 AM ---------- Previous post was at 04:55 AM ----------

I'm in the same boat. If it weren't the fact that I either wait for this phone or forever wait for OFFICIAL(if at all) updates from handset manufactures, I'd cancel my order and get something else.
[Nexus 5 General] hy0uka:
Just ordered my 16GB black. Says it'll ship in 3-4 weeks, but hopefully I'll get a shipping notification sooner then that. Either way, I'm really excited to get this phone.
[Nexus 5 General] MasterGGM:
Did yours come on the delivery date or earlier?
[Nexus 5 General] bricky23:
I ordered on Sunday. The email says ships on 22nd, no news since. Would like to have it sooner. But if it takes that long, I am fine with it.
[Nexus 5 General] mr1ncred1ble:
picked mine up a couple hours ago. Next time i may do a will call pickup since I always miss ups and have to go pick it up late. Another guy was picking up one, the ups employee asked if they were iphones cuz they were seeing so many. There were 2 other people picking up nexus 5 phones (same size box) in the 10 or so min I was in the building. first impression, nice screen. for those interested. I only had one layer of tape sealing the white box, no signs of any tampering. it updated right away. And somehow i ended up with two safety and warranty pamphlets. Overall 100% satisfied with my ordering and shipping experience. :cool:
[Nexus 5 General] P.Mobile:
i didnt even get it yet.. ill get mine tomarrow.. its in my city now.. will come to me tomarrow... but i didnt see anything for 3-4 days.. then it popped up today.. i was going nuts for them few days tho..lol on google mine said would ship on 8th.. and im getting it on the 6th.. not bad at all.. seems like they are moving good to me.. i didnt do 2 day shipping either.. wish i did tho..i didnt even see that option when i was checking out.. i was in such a hurry i didnt even notice
[Nexus 5 General] zangetsuslayer:
I don't think its a cover up because people who ordered on October 31st and had to wait 3-4 weeks started to receive shipping confirmation. I've been posting on Google forums and doing my own research and combining some peoples information with my own to make educational guess about what is going on.

Sorry can't post link because I haven't posted 10 times yet :X
[Nexus 5 General] enzosly:
When you go to the tracking number it says ship date
[Nexus 5 General] iPWNtehNOOB:
Forget about this; just got home and found a slip telling me it's at the post office for pick up!

I'm doing the initial download now :D.

I guess FedEx is just really slow to update their tracker, so those still waiting with them, don't lose hope!
[Nexus 5 General] bluegizmo83:
I don't have a tracking number... Just an Order Number / Transaction ID. And when I go to that all it says is PENDING, and the date that I placed the order.
[Nexus 5 General] shdw03:
woot. waited all day at work. phone was left on my front porch since 12:30. Wife had a meeting near my work. finally picked up at 7:15 pm. booting/updating. Glad i skipped out of the nexus4 fire sale and waited
[Nexus 5 General] EnDSK:
Ah, please keep this thread updated with your posts guys.

I ordered 16 GB with 3-5 shipping too on 1st November. It said the shipping date was 26th November and 3-4 weeks but now it says 2-3 weeks.

Ordered in Chandler, AZ
[Nexus 5 General] bbedward:
Ordered 16GB Black 11/4. Says 3-4 weeks.

Hoping it's closer to 3 weeks than 4 weeks, but not holding my breath :cool:

I did add on 2-day shipping, only cost like $5 more or something.
[Nexus 5 General] gtso:
Got mine today. Keyboard is pretty good. No issues about pixel. Power button is a little bit wobbly but it's fine. I don't care that much lol. Volume rocker is solid. Camera is awesome. Vibration feels a little bit weird but I don't hear the loud sound people are talking about unless I put the phone to close to my ears. Bottom line I'm happy :)
[Nexus 5 General] Bxsteez:
Anyone that previously had a status that said "Leaves warehouse by Nov 5" having shipping notification?
[Nexus 5 General] mith500:
Mine is still showing status info as pending and status as "Leaves warehouse by Nov 5", still NO shipping notification
[Nexus 5 General] Bxsteez:
Mine switched to just pending instead of saying "Leave warehouse by Nov 5th" It has always said pending in Google Wallet and within in the info of the order.

I will probably call and tell them if they need to cancel my order.
[Nexus 5 General] Ozarkasince1905:
ordered black 32gb on the 31st around 5ish central.

google: leaves warehouse by 11/8

shipment email 11/3

shipped 11/4

estimated arrival 11/7
[Nexus 5 General] ShoCk-:
I ordered mine on the day it came out but apparently i was too late and the first batch was already sold out.

Order date: 01/11/2013 5:24:52 PM - Melbourne

Status: Pending

Leaves Warehouse in 2-3 weeks.

I'm praying that its not really 2-3 weeks until it leaves the warehouse. Is anyone able to help clarify if it actually is 2-3 weeks until new stock comes in?
[Nexus 5 General] Giuku:
32 black

Bought the 32 GB Black in Italy, shipped the 1st of November should be delivered by tomorrow ... can't wait :D
[Nexus 5 General] TheKenAnthony:
Mine still says "Leaves warehouse by Nov 5" and I'm on my Nexus 5 now..:)
[Nexus 5 General] Bxsteez:
Have you already been charged? And does your Google Wallet receipt say "pending"
[Nexus 5 General] kingpinJK:
checked everything this morning. nothing has changed. going to call up google whenever i get into work.
[Nexus 5 General] TheKenAnthony:
Yes I have been charged and google wallet shows completed.. But it did ship and I wasn't charged until the actual delivery day.. Strange but they did charge me.. :)
[Nexus 5 General] Wutang200:
Mine says leaves in 2-3 weeks. No other notifications from them so far.
[Nexus 5 General] danotoriusodo:
It's really strange. I just got an email from UPS telling me mine will be delivered tomorrow and was shipped out on the morning of the 4th and estimated to receive it tomorrow the 7th (Ground shipping to NYC). I ordered a 32gb black 40 minutes after launch and still have the "Leaves warehouse by November 5th" message and the Google Wallet transaction still says pending. Checked credit card website and it's still pending there too. I even called customer service three times including late yesterday and they couldn't even see that it shipped since they offered me free shipping if it didn't leave by yesterday. Totally messed up. Hopefully whoever else has been in the "shafted" category will be getting some nice surprises the next couple days. And heck, how unbelievable would it be if we never got charged. Wouldn't surprise me with how unorganized this process has been.

Good luck and let's hope for the best!
[Nexus 5 General] mjs2011:
Out for delivery today! Ordered Sunday afternoon.
[Nexus 5 General] KrazyAttack:
Yessssss!!!! 16GB white, ordered at 4pm on 31st.
[Nexus 5 General] pens87pgh:
which model did you order?
[Nexus 5 General] mjs2011:
White 32gb
[Nexus 5 General] Tomeygun:
I as well, 32gig white coming my way!

When I ordered on sunday I was a little bummed at the 2-4 week expected time frame. Reduced down to 3 days??!?! yes please! :good:
[Nexus 5 General] mith500:
wow..that gives me some hope.

thanks for the update.
[Nexus 5 General] qckndrty:
Definitely see the trend of fewer panda troopers being ordered and shipping quicker.
[Nexus 5 General] pens87pgh:
that would be awesome to hear...i'm waiting on a black 16gb, and probably will be for quite a while.
[Nexus 5 General] myorks1127:
Wishing everyone luck who gets theirs today! I got mine yesterday and have zero defects! Don't be worried, these problems seem to be affecting a select few compared to the amount of people that ordered! The phone is amazing, much better than my N4, you won't be dissapointed
[Nexus 5 General] thorxgal:
Ordered 32GB black N5 at 02:25 PM on Oct. 31st. It shows that it leaves the warehouse by Nov. 5. Status still shows "Pending" Credit card (Discover) hasn't been charged. Two of my friends who live in the same area, who ordered hours later/day later already received their N5. And below is a reply I have just received from them.

Thank you for contacting Google.

According to our records, you have successfully completed your purchase. There still may be a pending status until the process is complete on our end or your device has been shipped.

I'm unable to share details about or comment on other customer's orders. I want to assure you that it is our goal to deliver orders in the order in which they are received.

Another scripted answer. They just have no clue what is going on or something has happened and they don't want to share any details.
[Nexus 5 General] AndrasLOHF:
Looking forward to another full day of seeing peoples order placed after mine get shipped out.
[Nexus 5 General] trilogee:
I ordered on the morning of the 2nd still haven't received any updates but Google charged me the 467 on the 4th ...does this mean its shipped?
[Nexus 5 General] pens87pgh:
if its just the authorization...then probably not. what model did you get? seems both white versions are going out fairly quickly.
[Nexus 5 General] trilogee:
Not sure how to tell if its auth but it appears just as any other purchase on my statement ...did indeed get the white 32
[Nexus 5 General] pens87pgh:
i used my checking account - mine is still listed in the "pending transactions" as opposed to posted transactions. judging from the other posts i've read on here i bet yours will ship out fairly soon.
[Nexus 5 General] trilogee:
I used debit visa ...haven't seen a section for pending transactions before but given my expected shipping date of the 26 I would be ecstatic to get it this week or even next

---------- Post added at 07:59 AM ---------- Previous post was at 07:58 AM ----------

Unless you're referring to wallet pending transactions in which case mine is too
[Nexus 5 General] pens87pgh:
yeah i used a debit card too, wasn't referring to google wallet. - this is what mine looks like currently.
[Nexus 5 General] ownzordage:
I'm in the same boat as many other early birds. Ordered 32gb Black ten minutes after launch with standard shipping. Received confirmation email but no shipping details. My friend who ordered the same thing, same shipping speed, same zip code is receiving his today. The pending transaction has been dropped from my credit card (Discover). So much for "leaves warehouse by Nov. 5".
[Nexus 5 General] trilogee:
Here's to hoping
[Nexus 5 General] iletired:
Ordered at 2:33 day of release.

Supposed to ship yesterday (the 11/5 release), never did.

Charge on my credit card account disappeared off pending.

Google still says it shows as pending and credit went through.

I think the error had to do with my recent move and a mix up with shipping/billing- but Google still says it went through and my bank processed it until it magically went away.

Who knows what is going on because both sides are confused!?!
[Nexus 5 General] JuGGerbad:
Finally, longest work day of my life now!
[Nexus 5 General] AndrasLOHF:
Mine disappeared too this morning(Visa).
[Nexus 5 General] FatalityBoyZahy:
Same here man, ordered a black 32GB on November 3rd.
[Nexus 5 General] kingpinJK:
CSR said mine as been "sent".
[Nexus 5 General] 2fastkuztoms:
UPS its playing with my emotions, scanned yesterday in carolina and then scanned in KY again, I thought they returned the package.
[Nexus 5 General] stayRooted:
Patiently waiting by the door..
[Nexus 5 General] abdel12345:
Mine just went from 2-3 weeks to pending. Is that good or bad?
[Nexus 5 General] iletired:
Mine did with my AmEx. What's going on?
[Nexus 5 General] dagaetch:
pending transactions only last for a few days, if the company doesn't confirm purchase. The charge will reappear when Google actually ships the device.
[Nexus 5 General] sankofa:
:sly:

I too will be stalking every truck I hear drive through the neighborhood today. Darn Pavlov experiment... :p
[Nexus 5 General] abdel12345:
So pending means its getting ready to be shipped? Because mine usednto say leaving warehouse in 2-3 weeks and now it says pending instead. Sorry I'm confused about what it means its my first time ordering off Google.
[Nexus 5 General] phin586:
Still nothing. A call to them says it shipped yesterday but they have none of my info. boo
[Nexus 5 General] alex00725:
I've officially lost all faith in Google. My phone was supposed to ship out by yesterday but still shows pending. Called 6 customer reps and they all refused to refund my shipping fee and asked me to refuse to accept my order if I don't want it. The last customer rep said he will escalate my request if the phone doesn't ship my today morning. It didn't ship today morning . if I reply to their emails they don't reply back for hours and I wonder if I'll ever receive my phone. One of the reps even said they don't deal directly with Canadian orders and that since its Canada there can be problems. Many people in my city who ordered right along with me and after me are getting their phones today. Just very disappointing. I used to blindly love Google but now I've seen who they really are and don't give a damn out their customers. Google. You suck, big time.
[Nexus 5 General] dagaetch:
I was referring to what your credit card company says, not Google. My Google order info changed from Pending to Shipped on the day a tracking number was generated, and now it's on the truck for delivery. Oddly enough, the front page that lists orders still says "Leaves warehouse by November 5, 2013" despite that being yesterday.
[Nexus 5 General] Bxsteez:
I just got off the phone with google customer support and as usual they were worthless. I told them how they kept saying there is nothing for me to worry about and it would ship on the 5th and now they finally accept there is a problem and sadly they did the same exact thing they did before which was send me to a shipping specialist that is only contactable via email and takes 24-48hrs to respond. I'm probably just going to call my bank and see if I can withdraw their authorization and buy a new one.
[Nexus 5 General] h4343:
Same for me!
[Nexus 5 General] pens87pgh:
i totally despise the word "pending" now...
[Nexus 5 General] kingpinJK:
they didn't say "it's been sent" or anything like that?
[Nexus 5 General] AndrasLOHF:
I'm holding out hope that Amazon will be selling all the models starting Friday without a ridiculous markup. I'm planning on canceling my Play Store order and placing one with Amazon if they do. At least Amazon knows how to handle heavy shipping loads.
[Nexus 5 General] sparhawk6:
It's not just Canada. I ordered my phone (32gb, white) only 57 minutes after launch, shipped to the US, and I got a "leaves warehouse by Nov. 5th" notice. According to the website, it didn't ship yesterday, or this morning. I called yesterday, and they confirmed that it would be shipped yesterday. Lame. I
[Nexus 5 General] Bxsteez:
Nope. Not today although they did say that yesterday.
[Nexus 5 General] finalrequiem:
Do we have a good idea of how many people actually have shipments that are late? People who are just butt hurt that people are getting their orders earlier than them after ordering later, are muddying the waters a bit.

Seems there are 3 issues-

1. Actual late shipments/orders

2. A lack of good information from Google regarding order statuses (who knows what 'pending' actually means, etc).

3. People who have been pleasantly surprised by orders coming in up to 4 weeks earlier than expected and it pissing some people off.

BTW, I ordered around 1:30 P.M. on the 1st and still haven't gotten any info aside from Google and my credit card company assuring me that there is no problem with my order. People who have ordered days after me have devices in hand. I, for one, am happy for them. I expected 2-3 weeks based on what it said when I ordered. I'll be upset when, and if, my device is late.
[Nexus 5 General] MasterGGM:
Mine arrived at a local (17 miles away) location at 6:30AM(now 7:10AM). It was due to come Thursday.
[Nexus 5 General] journeyman73:
Lol
[Nexus 5 General] AndrasLOHF:
There were/are a couple Google Docs floating around trying to consolidate this information. I know one was linked here yesterday.
[Nexus 5 General] kingpinJK:
All i can tell you is this:

I placed my order for 2 16GB black models at 1:06PM CDT on 10/31/13. I received a confirmation email immediately. My status has always been "leaves warehouse by Nov. 5th", even right now. I have received no tracking information.

I called google today and they CSR said my order has been "sent"(not shipped, but "sent"). they could not provide me with a tracking number.
[Nexus 5 General] alex00725:
there's no need for you to throw hurl abuses at anyone. 'butt hurt', really ? well I'll see how you react when you go to a shop and the shopkeeper takes your order first and serves you last. and anyway. my order was supposed to ship by 5th so i'm right in getting disappointed.
[Nexus 5 General] george241312:
Wooooooooooooo

Yes !!! It feels good to be lucky ordered Nov 2.
[Nexus 5 General] Bxsteez:
I don't think there were any "late" shipments until yesterday. I think the earlier orders had a ship date of Nov 5th and it still lists Nov 5th as the ship date. I'm one of those people who ordered extremely early and now officially have a late shipment.
[Nexus 5 General] finalrequiem:
This is what's interesting since, Google has been promising "leaves warehouse by" times, and not necessarily delivery times (probably for this specific reason). Technically, to hold up their end of the bargain, they just have to have UPS pick the package up by that day. Then, the shipping is out of their hands. Even if you have expedited shipping, that doesn't really "start" until the UPS arrival scan at the first facility, right?

At any rate, this will be an interesting launch to look back on.

---------- Post added at 09:22 AM ---------- Previous post was at 09:19 AM ----------

I did order before some people and am getting "served last" (or at least, later). I would certainly be disappointed too, if my shipment was late. The people who are butt hurt are the people tossing a fit who DON'T have late shipments yet and are just mad that someone else got their device first.
[Nexus 5 General] kingpinJK:
Agreed, and up until this point i've been jealous as hell of those who got their devices before me. Now, I know that there's a problem with either googles communication or with the order itself.

I have 0 tangible proof that google actually put my device in UPS's hands by yesterday at midnight, and very little faith that they have. I really hope i'm wrong. I do have faith in UPS's ability to deliver my package on time due to the volume of **** i order from Amazon prime.
[Nexus 5 General] kenpen:
Lol my order has been in the same spot since 3pm yesterday and its 3hrs away. Dtx
[Nexus 5 General] monkeypaws:
That's exactly what I'm saying. Google is saying ships by. That means it can ship before or through the 5th. Just because you paid for 2 day air doesn't mean it takes two days from order date. Have you people not ordered from anywhere before? There's processing time. If ups picks up package from the warehouse by the fifth. tHATS when the timer starts on your 2 day air. Your not paying Google to ship your order. Your paying for ups to get it to you in two days while its in their hands. Sorry if those can't see that but its the truth. I've ordered from amazon before for two day air and I got it a week later because the shipper took a couple days to process the order. But once it was in ups hands it was two days.
[Nexus 5 General] ownzordage:
I just checked UPS My Choice and even though I haven't heard anything from Google, at least I know a label was created yesterday.

Ordered black 32gb 10 minutes after launch with standard shipping.
[Nexus 5 General] dkotoric:
well my nexus 5 being delivered today but I decided to buy the g2 instead for the nicer screen bigger battery and better camera

Sent from my Galaxy Note 3
[Nexus 5 General] monkeypaws:
Must be nice to have disposable income.
[Nexus 5 General] ExcelonGT:
placed the order at 10pm PST on Oct 31. The order status said shipping in 3-4 weeks.

I just got my black 32gb last night. so less than a week from order to delivery. Im a happy camper!
[Nexus 5 General] dkotoric:
i dont thats why im sending the n5 back

Sent from my Galaxy Note 3
[Nexus 5 General] pens87pgh:
or you could sell it to someone on here that's still in limbo...i mean pending.
[Nexus 5 General] erniev:
Did, you at least receive a tracking number? Or did it just show up unexpectedly?
[Nexus 5 General] sparhawk6:
Same. She had no idea why it still says Nov. 5th, but hadn't been shipped yet.

It's surprising that a company with Google's resources is still suffering the same logistical problems it suffered with the Nexus 4. Couldn't they hire someone who knows what they are doing? I've never had this problem ordering HTC or Samsung devices from Sprint.