yashsingh1/xdaforums huggingface dataset:
[Nexus 5 General] abdel12345:
Does it say by November 22 or on November 22. Mine says on not by. Hopefully it'll come before hand. I've been trying to email them and tell them why people ordering after me are getting it but I keep getting the same answer of check your order on Google play and we can't reveal other people info. Overall they're useless. Calling on the phone didn't help much either and I don't think I really have any reason to talk to a supervisor since they didn't actually do something wrong. Im just pissed about their retarded shipping because I don't have a phone at all until it comes in
[Nexus 5 General] zagg324:
Ordered N5 yesterday, ships in over a month

I ordered a 32GB Black N5 yesterday evening and it say it will leave the warehouse on the 11th of December.
[Nexus 5 General] Plu.To:
I really wonder why so many launch day buyers have to wait so long for their new phone to get shipped. I have ordered my Nexus 5 32GB white on 11/5. It said 2-3 weeks, but got the shipping notification the next day and finally received it yesterday :) Guess I was just lucky or the stocks in Europe are somehow different. Good luck and patience for the ones still waiting!

Gesendet von meinem Nexus 5 mit Tapatalk
[Nexus 5 General] bricky23:
Im in the same boat as you.
[Nexus 5 General] 1stx2:
I'm in the EXACT situation as you my friend.
[Nexus 5 General] johnny15:
Ordered the 32GB Black N5 on 11/3.....order still is listed as "leaves warehouse on 11/22".

No shipping notices yet. Nothing to do but wait patiently... :rolleyes:

EDIT: I was hoping to get it sooner. Would like nothing more than to get rid of my HTC EVO 4G LTE..... Not a bad phone but just done with HTC in general!
[Nexus 5 General] breity:
No most people who ordered on the 7th (and up to several days before that as well) haven't received anything and might not for a while. It seems to be the white 32gb versions are the only ones that MIGHT ship within a couple days. All the other variants will likely take much longer.

Even if you ordered on the 7th and they were all in stock, you still probably wouldn't see a shipping notification until Tuesday (since Monday is a holiday).
[Nexus 5 General] phishstics:
My 4G LTE crapped out the day before the N5 came out. I was hoping to wait til my upgrade in Feb, and after the wrinkles were ironed out, to upgrade. Somewhat (un)fortunately, the timing couldn't have been more perfect, and Best Buy had some black 16GB in stock at 1PM yesterday. Aside from haggling with Sprint all morning, and not having a choice but to buy out of my contract after refusing other repair options (I dropped the insurance 6 months ago), I must say I am extremely happy with my decision. I mostly cloud or stream music, and all my pics are now on G+ anyway, so no huge loss there.

Like you, I was done with HTC as well. I had the OG Evo before the LTE, and both phones had power button issues. They were my third and fourth HTC phones (Touch Diamond and Hero before those). This one decided to stop charging and powering on altogether (although it may have bricked on a CM nightly), and I'm real tired of Sense, waiting on updates, faulty cameras on WIP roms (although a huge THANK YOU to the devs that work on those phones and get these builds out extremely quickly). It's definitely nice to be here, and it's worth the wait. If you can't...BB may just have what you want (albeit less GB).
[Nexus 5 General] derukun:
I ordered the 32 GB white actually. And I was referring to all the people who ordered a 32 GB white on the 7th and received a shipping notif the next day :P
[Nexus 5 General] ggoomani:
I understand how you feel... Some of us, including myself have orders from 10/31 still showing pending. and some one that ordered on 7th getting ship notice the next day is baffling. wtf.

---------- Post added at 09:31 AM ---------- Previous post was at 09:29 AM ----------

I got the same result as you. Still have an order from 10/3 16gb black... still showing will ship by 22nd.
[Nexus 5 General] kuba144:
Day 8

My powers of patience are running out

Hello guys! Just found this topic. After waiting so long to officialy launch of Nexus 5 I finally ordered it. Just one thing. I don't have Google Play in my country so I had to use german VPN and company known as Mailboxde that for small price can forward your package to Europe.

I ordered N5 32GB black on 2/11 at 18:00 from german Google Play wiith "leaves warehouse in 2-3 weeks". It's 9/11 now, my funds are locked and still no info. I read that many of you received phone much sooner. Just wanted to ask... is there anybody that made same order in same day in Google Play DE?
[Nexus 5 General] galaxys:
Congratz! Great to see u getting an N5 Banks!
[Nexus 5 General] dehsA:
I ordered the about half an hour after the phone became available on the Play Store and promptly got the Pending and Leaves warehouse on 11/8/2013 status.

Now the status still says Pending but instead of Leaves warehouse on 11/8/2013, it now shows a UPS tracking number. However, I have not received an email from Google Play that my phones have been shipped. Is this normal?
[Nexus 5 General] lwfb:
I'd say that's about right. I got my shipping information from UPS 14 hours before I got any confirmation from Google.
[Nexus 5 General] SteveG12543:
Well, placed my order yesterday morning for the black 32GB version with 2 day shipping, and says it'll leave the warehouse on 12/3.

Can't wait for it to get here :D this will be my first Nexus device, as well as my first Android phone made by a company other than HTC.
[Nexus 5 General] kingpinJK:
OH MY GOD

I have consulted with a specialist concerning your order #

It looks like your payment method was declined due to incorrect or incomplete credit card information. If you update your credit card information within the next 7 days, the order will go through. Otherwise, the order will be cancelled. To ensure the privacy and security of your personal information, banks do not disclose details of credit card declines to third parties such as Google Wallet. For more information about why your card was declined, we recommend contacting your bank directly.

which is a complete lie since I called discover and they said there was no issue with my order.

edit:

now the order is gone from my play store account. what the ****.
[Nexus 5 General] BoltActionWaffle:
OH SHIET! Mines is Gone too! WTF.
[Nexus 5 General] RedCoil:
Mine just vanished out of my order history as well. I can seem my chromecast if I scroll down a bit so it's not devices in general that disappeared, just the Nexus 5.
[Nexus 5 General] kingpinJK:
it's back now. I'm on the phone with them. the CSR said "oh they gave you incorrect information" yeah you're not kidding me.

then I asked him to speak to a supervisor and he wnats to know why. are you kidding me right now?
[Nexus 5 General] FuMMoD:
"This device is not for sale at this time."

NOOOOOOOOOOOOOOOOOOOOOO
[Nexus 5 General] BoltActionWaffle:
I can't even access the Nexus 5 Google Play store Page, and it's not on my Orders list anymore.... I hope it's not going to be a huge problem...
[Nexus 5 General] jonnydopemsr:
I was just in the same boat but everything appears to be fine now refresh n recheck. Use the filter to show devices only as well.
[Nexus 5 General] crondom:
Guys on google play appeared this "this device is not for sale at this time" under the nexus 5 (black, white, 16gb, 32gb).

Why? why they've not writed "out of stock wait?

EDIT: no " Leaves warehouse in 4 - 5 weeks" reappered.
[Nexus 5 General] ghettopops:
Sorry you all are stuck in limbo waiting. Been there and done that. Enjoying my N5. Is it only my CL that has these for sale for 50 more than untaxed retail? Really only 25 more due to no shipping and tax.
[Nexus 5 General] FuMMoD:
Yeah the ones in my area are atleast 100 over retail with tax. Damn!
[Nexus 5 General] LuBi:
They must be updating inventory.. Our most recent order wasn't in our order history and the invoice emails links didn't work. Since then, it is back and working, and now the PS 32GB blk N5 shows an ETA of 3-4 weeks. I imagine they're doing something, less time is good though. I hope.
[Nexus 5 General] FuMMoD:
Yeah it went from showing

"

This device is not for sale at this time.

"

to

Leaves warehouse in 2 - 3 weeks.

Woot!
[Nexus 5 General] wafermagnet:
Did it charge your card before shipping? Maybe that can be the best indicator of shipment since play store and ups arent really updating properly.
[Nexus 5 General] sidbowles:
Look at this email I received from Google 5 days after RMA that has not shipped the phone I have only works if plugged in it will not charge they must be joking

I heard back from our specialists regarding this matter and wanted to update you as follows-

Orders are shipped based on the estimate in your order confirmation email. Once an order has been processed, you'll receive a second ship confirmation email.

To determine the estimated delivery window for your Google Play order please follow these steps:

1. Locate the Google Play receipt emailed to you with the subject line 'Your Google Play Order Receipt'.

2. Next, find the 'Order date' listed on your receipt.

3. If your 'Shipping Status' says 'Estimated Ship', your item will be shipped within the number of weeks specified.

4. If your 'Shipping Status' says 'Estimated Delivery', your item will be delivered within the number of days specified (business days only).

You will receive an email notification with a tracking number when the order has shipped.
[Nexus 5 General] abdel12345:
They sent me the same thing when I asked about why others who ordered after me are getting it before. The emails usually won't get you anywhere. I honestly think that the support doesn't even site them I think they computer generate it depending on the issue because I got the same exact email and more than once by people with weird names like Adolph, and Octavia (no offense to anyone who has these names but it was weird that all the names were like this not the names themselves.) Unless you call them your not gonna get anywhere and to actually get a call you'll probably have to wait 15-20 minutes. I waited that long and still got nothing accomplished. I'm pretty disappointed with their service. I was hoping to have my nexus 5 with me and running by now :(
[Nexus 5 General] sidbowles:
I have been sending Google our Post's from this site and calling them I am told something new every time I call I wonder if anyone in Google that matters is reading what is going on or if they think everything is going great sad how they are treating such a good customer base

---------- Post added at 02:12 PM ---------- Previous post was at 01:54 PM ----------

This is the email I just received after I told them they should be embarrassed for sending the email to me after telling me I would get a phone by Thursday and sharing the link to our post showing them I am not alone they are treating us bad

Hi

We share all customer feedback with our development team and will be sure to pass along your input. Your feedback will help us to improve both our products and support for customers like yourself.

Thanks for your interest in Google Play and don't hesitate to contact us again if you need additional support.

Regards,

Shi-Keeta

The Google Play Support Team
[Nexus 5 General] derukun:
Absolutely ****ing ridiculous. This makes me not want to buy Google's next iteration of the Nexus. I don't understand what's so damn difficult about launching a phone properly. Companies other than Google seem to all do it fine.
[Nexus 5 General] cssacropolis:
All this buzz makes me excited to get my N5. I'm thinking the hype is probably more exciting than getting N5 in hand LOL. Ordered 11/2 and estimated ship by 11/22. In for what happens next..
[Nexus 5 General] wideasleep1:
Other way 'round mate...the hype/buzz is annoying...playing with your new Nexus is the bestest.
[Nexus 5 General] cssacropolis:
Stoked.
[Nexus 5 General] EfrainTrejo:
Same here except I ordered mine 2 hours after launch
[Nexus 5 General] WolfpackFan1970:
I ordered late in the afternoon on launch day & received the phone 5 days later. No complaints.
[Nexus 5 General] kingpinJK:
same here, 6 minutes after launch.
[Nexus 5 General] miketoasty:
I beg to differ. I won't be getting my phone till December 3rd (So says google) and I really don't mind. I guess if you needed a phone at this very minute it would be annoying but if that were the case go to a brick and mortar store and by what they have. Otherwise enjoy the last week's or days you have left with your old phone and get ready for the Nexusness to arrive!
[Nexus 5 General] kingpinJK:
I am, literally, going to use my SGS2 for target practice whenever my N5 arrives.
[Nexus 5 General] sidbowles:
Troll
[Nexus 5 General] wideasleep1:
Nope. Hype/buzz serves the vendor and media, I don't give a eff about them. Spent today rooting and testing my new 32G Black, even against my N4...that is concrete..all that matters. What YOU get from it is why you buy it...right?
[Nexus 5 General] bbedward:
I ordered this past tuesday. For some reason there's not a charge on my bank account anymore?
[Nexus 5 General] abdel12345:
Same here. Someone else explained they can only hold for up to 5 days to make sure you have enough money to pay for it then they remove hold and will charge u once it ships
[Nexus 5 General] FuMMoD:
Hey guys if i were to purchase off swappa how exactly would i be able to get the warranty from google play?
[Nexus 5 General] hy0uka:
Have the original owner call Google and ask them to transfer the warranty to you. I'm pretty sure someone on this thread did it and confirmed it worked.
[Nexus 5 General] FuMMoD:
Yeah i thought i read about that somewhere here but i want to make sure it works before buying off swappa.
[Nexus 5 General] wafermagnet:
So I wasnt convinced so much of the wait was caused by scalpers...but I went on Craigslist today and a quick search brought up over 50 entires in my local area. Gosh dangit.

Eff these guys man. I'm glad they're making less profit this year than last.

BTW, anyone who as a Dec date got any news/shipping updates from Google?
[Nexus 5 General] Word_play:
I'm contemplating cancelling my order and buying one from kijiji...
[Nexus 5 General] :
One seller in my area said he has 40 of them (yes 40)
[Nexus 5 General] gedster314:
Well after 4 emails and 3 calls, I finally got a tracking number and Google will get it on a truck Monday. I tried to get them to throw in a case but I all and could get them to do is pay for the shipping. It's only shipping 6 days late. They still can't tell me what happen with my order but at least my phone will be on it's way.

I'm not sure I even want it anymore. I'll give it a try for a week and then decide if I want to return.
[Nexus 5 General] banshee28:
It says by the 22nd. Here is a copy and paste...LOL : Leaves warehouse by November 22, 2013.

We will find out soon..:cowboy:
[Nexus 5 General] zander21510:
Just ordered my 16GB Black model from Google Play, got an estimated ship date of December 11. I've never ordered a phone this quickly after it came out before, but I'm in no hurry waiting. Finally coming back to Nexus!

Any word on the likelihood of the wait time decreasing?

I'm planning on running CyanogenMod as I have with my other phones...I'm thinking battery time will be far better than my GS3 since the N5 will have better driver support...am I correct in assuming that?
[Nexus 5 General] wafermagnet:
I..what???? How is that even possible :[
[Nexus 5 General] Allen3697:
Ordered mine on the 2nd. Says it'll leave the warehouse on November 26th.Hopefully the time decreases and it ships sooner.
[Nexus 5 General] devilsrogue:
Just ordered my 32 gb white, says it ships on the 26th, seems to be a generic "by" date but I hope I get it sooner. Cant wait to mod again, coming from my first iphone, im not gonna miss it at all
[Nexus 5 General] :
Exact same to me. Good luck bro

---------- Post added at 11:44 PM ---------- Previous post was at 11:42 PM ----------

Looks like mine won't ship til the 26. Mine says leaves ON
[Nexus 5 General] g2uzer:
Just order a 32 g white one, ships in 2-3 weeks. I'm also hoping it ships sooner
[Nexus 5 General] Srepoleved-Adx:
I ordered the 32gb black N5. Said it'll leave the warehouse on 12/11/13. I'm thinking if it'll be better just ordering it directly from T-Mobile to make it ship faster.

Does anyone know if it's going to leave FOR SURE on the 11th of December or it may possibly be faster??
[Nexus 5 General] ZheGoose:
Question

I got conflicting ship estimates, well not conflicting but a change of one word in the status is bugging me.

On the order history page where I can see what devices and apps I've purchased, via the play store, my nexus 5 order says it will leave the warehose BY the 22nd. But if I click info, the status indicates it will leave the warehouse ON the 22nd.

Which one should I believe? Any help is appreciated btw! I travel on the 27th for the holidays, so I hope I can get it before that; and I had to pick ground shipping so I just really hope I can get it before I have to leave :rolleyes:
[Nexus 5 General] bstosnbata:
Ordered the white 32gb on November 7, chose 2 day shipping. It said that it was gonna ship in 2-3 weeks. A day later it says my order was shipped, the day after I started tracking it and it shows that it did ship. Scheduled delivery is 11/11/13.

Is this a sure thing? I really don't want any false hope :(
[Nexus 5 General] Angrymonster:
At least you're getting some kind of hope lol. I placed my order on the 5th and I'm stuck with a ship by 12/3/13 date :/
[Nexus 5 General] Srepoleved-Adx:
12/11/13 for me lol
[Nexus 5 General] :
Its sad... Gotta be patient I guess.

Hopefully this will help summoning my Nexus 5!
[Nexus 5 General] oldmanz312:
Is everyone who ordered and get shipping notification of the white 32gb ordered on US playstore? I ordered 2 days ago and no lightning shipping notifications...
[Nexus 5 General] bstosnbata:
I did..please refer 2 or 3 posts down for the details.
[Nexus 5 General] GiantJay:
Ordered a 32gb black on November 1st and it says ships by November 22nd.
[Nexus 5 General] yooitschuck:
Same for me
[Nexus 5 General] already known:
Just a question...did anyone pre order from best buy?
[Nexus 5 General] udimars30:
nope same with me, same ordered date and confirmation all same :)

Enjoy your nexus 5
[Nexus 5 General] drzplaya1121:
the order date on my Summary page changed from Nov 4 to Nov 7. Anyone know what that means?
[Nexus 5 General] gothicman02:
Weird...

Anyone have a pending charge on there account from google, it disappear (probably from long hold on transfer), then get a deposit for the same amount from google? That would be pretty sweet if I got a free phone from google that they paid for lol
[Nexus 5 General] abdel12345:
Wow lucky
[Nexus 5 General] Soldier 2.0:
I just wanted to remind everyone that the poll is still open for voting.

You have to open this thread through a browser in order to see it.
[Nexus 5 General] DroifBaen:
The Wait Begins

Estimated Delivery 12/3/13, gonna be the longest month of my life!!!!!!!!! :(
[Nexus 5 General] X_N_:
I wouldn't hold to much faith in that date. I think Google stretches out these dates to cover them self so that they don't end up letting people down if they did give people a more realistic time frame.
[Nexus 5 General] derukun:
I ordered on the 7th at night, and haven't received anything yet. It did however change from shipping in 2-3 weeks to "Leaves warehouse on November 26"

Does "on" and "by" really make any difference? S: I think its negligible.
[Nexus 5 General] kingpinJK:
mine was supposed to leave "by" November 5th, lol.
[Nexus 5 General] cssacropolis:
Ordered on 11/2, leaves warehouse on/by 11/22. Hopefully get it this week.
[Nexus 5 General] Eddy130306:
They'll take that money out again once the phone ships.
[Nexus 5 General] Larxia:
Ordered my 32GB white on November 4th, it quoted "ships in 3 to 4 weeks" and to my surprise arrived on Nov 7. Pretty ecstatic. :)

From what I was reading it sounds like the 32gb white was the least popular which is why it shipped so quickly.
[Nexus 5 General] coldcrush390:
WHAT?!?! The least popular? I love the look of it! You won't be able to see fingerprints on the back! i love the front look as well!
[Nexus 5 General] BoltActionWaffle:
It's all personaly preference, I like the black alot more. I ordered a 32GB black Nov 1 Morning and it leaves on December 3rd... The demand for white isn't as high as black so they're shipping alot earlier. The reason I haven't canceled my order and ordered a white is cause I really dislike the white earpiece..
[Nexus 5 General] X_N_:
This 100%. I woulda just bought the white one as well but I didn't like that the ear piece was white.
[Nexus 5 General] donisaurus:
And... I did ordered the white one just because i like the color.. I should've order the black one.. Err..
[Nexus 5 General] BoltActionWaffle:
Hopefully Black Variants ship earlier than expected, I've heard people say that it's a Worst case scenario estimate. I'm not expecting a shipping notice untill the weekend ends, but I ordered the 32GB Black early November 1 and I'm hoping it comes earlier than December 3rd.
[Nexus 5 General] ldubs:
This x10. I'm about in the same boat. Don't like the white, ordered a 32gb black and its supposed to ship 12/2

sent from my beantastic almost retired Bionic
[Nexus 5 General] Larxia:
Only saying least popular because more people are buying black and the 16gb model. Not everyone needs the 32 or wants to pay more..

Personally I love the white and much prefer it over the black, but it's just a preference
[Nexus 5 General] sidbowles:
This is what I got today if I had a penny for every answer .....

Hello

It seems that our system does not match yours and it should be shipped within the few days. Please disregard the ship by date shown on your account.
[Nexus 5 General] pens87pgh:
what is your ship date listed as and what did you get?
[Nexus 5 General] sidbowles:
32 black dead when I received it on the 5th they did an RMA on the 5th i was told i would get a new one on the 7th since then i have been told everything from no order to i will get it on the 26th. Tec tells me there is a pool just for RMA order sp tells me no that's not true. It will come when it comes. Google is treating there customers like trash.
[Nexus 5 General] pens87pgh:
sounds like there is a major disconnect between their customer service and warehouse teams. no communication at all, no one has a clue whats going on. i just hope they get their sh*t together and get us our stuff soon...
[Nexus 5 General] kingpinJK:
right.

I called again today. the supervisor i talked to said they can only email with the "shipping specialists"

noone knows what's going on with my order. we're 5 days past the ships by date. I just got another email from them a few minutes ago that there is an "investigation" with my shipping status.
[Nexus 5 General] NBA Brawler:
Ordered mine yesterday but it isn't shipping until December 3rd. To those of you who have it, did it come through USPS, UPS, or FedEx?
[Nexus 5 General] Burrid:
I wonder though, do they purposely ship faulty phones first? Do they even know they have faulty phones? Why give a non-faulty the second time? And more importantly, will the next batch of nexusses have lesser flaws :'(
[Nexus 5 General] DroidDavi:
Does any one know how the cancel process works I'm on ship by the 22 but I found a black 32 for only 420 on CL
[Nexus 5 General] mldiroff:
Where are you? I ordered at 2:00 on Nov. 1 and my shipping says 11/22.
[Nexus 5 General] g2uzer:
According to a representative they should ship them out earlier , she said that they put out a shipping date (example on mine is the 26) because they got a lot of orders in at the same time so they put in a date that is the maximum time it would take for them to ship them .. Hope she's right lol
[Nexus 5 General] Word_play:
I'd also like to know this...there are a ton in my area on CL and Kijiji at cost.

Is it as simple as pressing, "CANCEL" on my order? My credit card hasn't been charged yet, there has only been a hold which I'm expecting to expire soon. (Order placed on Nov 6, expected to dispatch warehouse on the 3rd of December)