yashsingh1/xdaforums huggingface dataset:
[Nexus 5 General] abdel12345:
Well after talking to a rep with like 25 emails I can confirm that my phone was not shipped and they made a mistake when they said it did. They then said it'll ship by the 26th and I would have it at the latest by December 2. They said there's a good chance it'd ship earlier but they can't be sure though my order is fully processed
[Nexus 5 General] pens87pgh:
decided to call and talk to someone...what a mistake. could barely hear him to start, but could only confirm they're in the process of charging my card and that "the device will ship out eventually". what kind of info is that?! total waste of time...
[Nexus 5 General] kingpinJK:
welcome to google CSR!

i'm up to 29 emails and at least half a dozen calls.
[Nexus 5 General] EfrainTrejo:
this makes me mad ordered my 32gb black two hours after launch and still haven't received a shipping confirmation or anything
[Nexus 5 General] victormartinez78:
Ditto Here
[Nexus 5 General] blade_:
ordered 5/11 ,3-4 weeks ETA :)
[Nexus 5 General] abdel12345:
Since you ordered on the first day you can call and talk to a supervisor and have them flag your order to be pushed through faster I think.
[Nexus 5 General] pens87pgh:
ha yeah i know...i promised myself i wouldn't bother them unless i felt i had a real reason...when they charged me this morning and didnt update anything i thought i'd get some info. how stupid of me
[Nexus 5 General] :
People please buy the 32 white so i get pushed up on the list for 16gb white .
[Nexus 5 General] EfrainTrejo:
I contacted 4 employees already and they all give me the same lecture about them pushing my order to a shipping specialist and to see if they can fix it. They did send me a follow up email from one of there specialists but all they say is that there trying to figure out why my item has taken this long. This seriously gets me mad because mine had a Friday shipping date but that wasn't fulfilled.
[Nexus 5 General] victormartinez78:
OK, finally gave in and ordered a white 32GB on 11/11/2013 at 7:30PM CST. I will keep my 32GB Black on the order and just wait them out, I will keep both if they ship together and if someone wants one or the other just let me know, if you pay the shipping just paypal and I will ship it to you with receipt at cost. fingers crossed over here:fingers-crossed:
[Nexus 5 General] Robert Hodgson:
Looks Like my black 16GB my be shipping soon they just recharged my credit card.
[Nexus 5 General] DroidDavi:
to everyone who has been charged a 2nd time i just got a shipping email
[Nexus 5 General] ZheGoose:
Finally!

I placed my original order on the 31st at 8pm central for the white 16gb version and got no where, then based off the success people had buying the 32gb white I placed another order for a 32gb white on the 8th. So I cancelled my 16gb white order on the 9th and just now I got an email saying my 32gb shipped! Ordered on the 8th and shipped on the 11th, not bad. Still pissed I got no where with my order from launch day and I had to reorder, but oh well. :D
[Nexus 5 General] pens87pgh:
when did your 2nd charge appear
[Nexus 5 General] DroidDavi:
i noticed it this morning
[Nexus 5 General] teambestyrandy:
People that are charged again. shipping email has been sent! my second 16gb and my friends 16gb black is on its way!

we had Nov1st order!
[Nexus 5 General] pens87pgh:
i dont know how much more impatient i can be lol..mine did the same but i have no shipping info yet
[Nexus 5 General] birdman1542:
Woohoo! Just got my shipping email for my black 16GB Nexus 5 which I ordered on Nov 1st!
[Nexus 5 General] derukun:
God answered my prayers. (Lol jk but seriously)

Just got a shipping notification (after I sent various angry emails where I belittled Google and their fail of a launch, not sure if that made a difference or not heh) and it's scheduled to arrive on Thursday.

Bless the mothafkin Lord, hope y'all get your devices shipped out soon too.
[Nexus 5 General] eservant:
I ordered 16gb black on Nov 1st at 3pm, credit card hold reappeared this morning. Just got a email from google saying the phone has shipped and that it may take 24hrs before I receive a tracking number. No word from myups.

Location--Va Beach,Va

Edit--just got tracking info.
[Nexus 5 General] Criatura83:
I ordered on Nov 7th, White 32Gb and received my shipping email just now.

So relieved now since I ordered from overseas with a vpn.

I hope everybody gets their phone soon too.
[Nexus 5 General] wkmyers62:
Also ordered the 32gb white on Nov 7 and got the email telling me it shipped about 5 min ago.
[Nexus 5 General] yooitschuck:
hope i get my email soon, ordered a black 32gb the 1st
[Nexus 5 General] dang.dgaynes:
I talked to a Google representative, if you are getting recharged you should be getting your Nexus 5 mailed soon. I got my confrimation email today, Nexus 5 16gb black order on November 2 @ 0750 Mountain time.
[Nexus 5 General] Djapatos:
So the way i see it is the early ppl like oct 31 or nov 1st are getting shipping confirmation.. So my nov 4th isn't far behind.. 1 or 2 days maybe
[Nexus 5 General] mofoliar:
Ordered mine on launch day the 31st,got it today...l ordered a case(spigen ultra fit) got that on Friday so should've ready
[Nexus 5 General] qckndrty:
Nov 1st 32gb blk just received shipping email from Google. Not showing on MyUPS yet
[Nexus 5 General] Dogboy53:
Ordered on the 31st. 16gb white. Still no second charge or anything. Oh well I'm not expecting much email said ships in 3-4 weeks what can I expect? Status is still leaves warehouse on 11/22/13.
[Nexus 5 General] thor6577:
Finally!
[Nexus 5 General] Dani897:
just got a tracking number in the last half hour. ordered on the 2nd.... but when i try to track it the ups site doesn't recognize the number.... i'll update the spread sheet tomorow...

edit:

now the ups tracking is working. got a departure notice from KY...
[Nexus 5 General] Gijoe85:
I really hope so. Ordered on nov 4th also and still no mail from Google.
[Nexus 5 General] egofreak:
OH HELL YEA.

Ordered NOV1, JUST got a shipping confirmation from Google saying it shipped. Email received at 9:44 EDT. Tracking number included. Orginal ship out date was 11/26. Left tonight!

16gb black model

Order date: Nov 1, 2013 5:21:44 PM PDT
[Nexus 5 General] yooitschuck:
everyone getting their emails but me :crying:
[Nexus 5 General] vignesh1985:
congrats... mine too shipped now..

16GB black. ordered 11/1 11 pm EST... initial estimate was ship by 11/26..

looks another set of shipments r on the way.

gud luk to other folks here.
[Nexus 5 General] mldiroff:
Still waiting.... Ordered 32gb Black on Nov. 1 at 3 PM. No sign of life yet.
[Nexus 5 General] teambestyrandy:
I think Nov 1st and 2nd 16gb black orders are bundled and shipped :)
[Nexus 5 General] egofreak:
Alright guys, pack it up.

Close the thread down, turn out the lights.

Someone start the thread whining about USPS stealing our phones and slow shipping. :highfive:
[Nexus 5 General] Mevordel:
Same here. 32GB Black, ordered Nov. 1 at 7 PM CDT, no e-mails yet, and estimated ship date is still 11/22
[Nexus 5 General] yooitschuck:
same thing for me
[Nexus 5 General] pens87pgh:
yeah i still don't have an email either... 16gb black 11/1
[Nexus 5 General] VisualGravity:
i ordered mine on Nov 8th my estimated ship date is 12/11/13 :eek:
[Nexus 5 General] egofreak:
Louisville, KY, United States 11/11/2013 10:02 P.M. Origin Scan

16gb black
[Nexus 5 General] wkmyers62:
I wouldn't put too much stock into that. I ordered mine on 11/7 and it was supposed to ship on 11/22 but I got the shipping email today.
[Nexus 5 General] qckndrty:
To be clear, ordered Nov 1 8:15 am EST blk 32gb. Status showed as leaving warehouse 11/22. Received Google email 9:45 tonight. But no MyUPS tracking yet.
[Nexus 5 General] VisualGravity:
yeah but i ordered the black 32GB which was saying ''Leaves warehouse in 4 - 5 weeks''
[Nexus 5 General] kittymittens:
That sounds logical, but who knows honestly with Google.
[Nexus 5 General] BoltActionWaffle:
Calling it a day early today, I'm hoping I get a shipping notice tomorrow, Just maybe!
[Nexus 5 General] oldmanz312:
Ordered n5 32GB White on 7th Nov. Came here with all stories of early arrival while mine hasn't shipped. Decided to email google about it yesterday, they still confirm a 22/11 shipping date. Was losing hope and deciding to give in and cancel, until a shipping notification came xD very close call actually.

So people, don't lose hope!
[Nexus 5 General] BoltActionWaffle:
Impatient? I ordered Early Nov 1st and I still haven't got a shipping notice AND my ETA is December 3rd...
[Nexus 5 General] Mevordel:
Yeah, I ordered on Nov 1 when it said "2 to 3 weeks." When it updated to "Ships by Nov 22" I was excited..... until I realized that was exactly three weeks from my order date. Google must be playing it really safe here :p
[Nexus 5 General] Jperture:
Still nothing.

Ordered a 32GB Black and White (for my sister and I) on Nov 2nd at 11PM, jumped from pending to 11/22 last Wednesday and nothing since then.

Both coming from iPhone 4s(s), pretty excited for my first Android.
[Nexus 5 General] VisualGravity:
lol:p
[Nexus 5 General] Robert Hodgson:
Just got my ups tracking number :)
[Nexus 5 General] devilsrogue:
got mine, origin scan
[Nexus 5 General] finalrequiem:
I just got a tracking number for the white 32 GB I ordered on the 8th. What's irritating as HELL is that it looks like the black 32 that I ordered on the 1st might be shipping out soon too, based on all the folks I see having shipment notifications rolling in. SMH. Oh well. Finally get something coming my way.

---------- Post added at 10:13 PM ---------- Previous post was at 10:13 PM ----------

That said- I may just pay off my credit card tomorrow and get the black one anyway, and sell whichever I don't want.
[Nexus 5 General] aarif_ziaee:
just got my tracking no ...

finally what a relief ....:D

i had ordered on 2nd novemeber ... status was showing estimated to ship from warehouse on 26-11-2013

on 11 they charged on my credit card and item shipped :)

its 16gb black
[Nexus 5 General] VisualGravity:
wow!! everyone getting tracking numbers.. ill have to wait ages to receive mine i guarantee
[Nexus 5 General] :
I feel you bro

---------- Post added at 10:30 PM ---------- Previous post was at 10:24 PM ----------

Ordered on the same day but got a 16gb white. Didn't get anything yet :(

Hopefully the will do the white orders after the black ones
[Nexus 5 General] BoltActionWaffle:
Don't worry, I'm still on the same waiting boat as you xD
[Nexus 5 General] Android24/7:
I've ordered my nexus 5 the day after launch and still no shipping notification, what should I do?
[Nexus 5 General] Moostafa29:
I ordered a black 32gb on the 3rd, and got the 3-4 week wait message. I saw on here people were ordering the white 32gb and getting their shipping confirmation the next day, so on the 7th, I ordered one of those as well. It wasn't as quick as I thought, but I got my ship confirmation today (the 11th). I paid the extra $4 for 2 day, so it should be here tomorrow!
[Nexus 5 General] Nbsss:
Mine shipped!

Should get it on Monday, its Friday right now in Australia so i'm impressed to say the least!! :)
[Nexus 5 General] wngmv:
I have a bad feeling about this....Didn't they manage to send out a couple phones the day of release last year as well?
[Nexus 5 General] intekmdma:
care to share the time you put in your order?
[Nexus 5 General] Nbsss:
5:03am Sydney time, i stayed up all night for this baby ;)
[Nexus 5 General] elrui:
Ordered mine at 11:19am pst, still pending, not looking good.
[Nexus 5 General] zephiK:
11:07 am pacific. pending
[Nexus 5 General] Letitride:
Another easy way to check whether your order(s) have been processed & shipped is to check your credit card's recent activities - most likely, it's a temporary authorization for the final sales amount including shipping & taxes.

If it has been posted as a charge instead, your order has left the warehouse/distribution system under Google into the hands & cargo hold's of FedEx and/or UPS, whatever shipper they are using.

And, hopefully - the overnight email with the shipping notice/tracking info will be released or emailed by the following morning.

Otherwise, just chill & relax - my Nexus 7 is waiting for KitKat too, BTW - patience is gold. :fingers-crossed:
[Nexus 5 General] daddioj:
chill peeps. they did this last year then everyone all of a sudden started getting tracking numbers. lets hope it happens again :highfive:
[Nexus 5 General] FiveOhFour:
I see that the White 32Gb went on sale ~ 11amPST which is ~2Pm CST, I ordered a white at 240 and I ordered my black one at about 2pm CST. What time did the black ones first become available ?
[Nexus 5 General] elrui:
Interesting, I do have the charge processing on my card. Hopefully that is a good sign
[Nexus 5 General] daddioj:
not always a good way. because the credit card company themselves have a delay. it wont go from pending to charged right away. it might take a day or 2
[Nexus 5 General] CEaton:
Ordered at 2:03pm black 32gb, still pending, not sweating it, just an update, goodnight y'all. At least we don't have to try to sleep not knowing if the n5 would ever be announced anymore. Sleep sound geekfriends.
[Nexus 5 General] techfanatic9:
When I wake up I hope I get the shipped email! :D:good:
[Nexus 5 General] Sobai:
Ordered 2 phones, Black - 16 GB, at 11:11 AM PST (British Columbia, Canada). Mine still says Pending.
[Nexus 5 General] zephiK:
Just went from Pending to Shipped as well as receiving my UPS Tracking.

16GB Black Ordered @ 2:07 PM Eastern
[Nexus 5 General] rahilm:
Hmm, 16GB black ordered @ 11:06 PDT, still no shipping.

Interesting...
[Nexus 5 General] Exel:
I have 2 minute on you. 11;04 PDT, nothing either.
[Nexus 5 General] Shano56:
Order date: Oct 31, 2013 11:07 AM PDT

Got an email 9:44 PM PDT saying it has been shipped. Cool beans :D
[Nexus 5 General] dzaster89:
Same here, I ordered the black 32gb still says it will be shipping out on the 5th.
[Nexus 5 General] JCreazy:
Just got my shipping email
[Nexus 5 General] BoltActionWaffle:
I ordered the same Variant but on the 1st and still not shipping notice...

---------- Post added at 04:44 AM ---------- Previous post was at 04:43 AM ----------

All you can do is wait, I ordered on the 1st as well and I still don't have shipping notice.
[Nexus 5 General] parkson:
Been following this thread from the start, first time posting to add feedback!

Ordered black 16 GB on Nov 1 around 3pm. Received shipping conf email today (11th) 9pm. It's sitting in Louisville. Thought they forgot about me!
[Nexus 5 General] jonkillops:
Ordered my 32GB Black on 11/6 around 11AM. I feel lucky they advised it should leave in 2-3 weeks and status says it should leave warehouse on 11/26. The witholding charge fell off already so now I'm just waiting for the actual charge and that shiny gmail saying it shipped. sigh
[Nexus 5 General] kittymittens:
Same here, although I ordered a day earlier. Realistically, I think we can get ours next week.:p
[Nexus 5 General] anshmiester78900:
Guys anyone here from USA ? How much long is the waiting if I order from the Play Store ?
[Nexus 5 General] jonkillops:
I'm certainly crossing my fingers, hoping that's the scenario! Device-less after selling my Nexus 4 & 7 and without an Ingress scanner to boot is no fun for this guy.
[Nexus 5 General] devilsrogue:
im from the us, in ny and its on its way, departure scan
[Nexus 5 General] anshmiester78900:
Thanks for the reply . How many days does it takes to ship after ordering online ?
[Nexus 5 General] ZheGoose:
Looks like the second wave of devices are shipping, very glad! Congrats to all who have orders that have shipped!:good:
[Nexus 5 General] cluckkillerb:
I ordered at 9:18am Nov 2 and I just got my shipping notification a few hrs ago for a 16 gb black. Good luck!
[Nexus 5 General] el_plebillo:
1st ordered on oct 31st, 10:15pm PST, ordered 32gb black, that order never fot past "pending", then ordered a 32gb storm trooper on Nov-7, and I received my shipping notification this morning, Nov-11, my phone will be here tomorrow :)

so, of cource I cancelled my 1st order, after making another call to google and ask for an estimated delivery time, and this representative was anything BUT friendly, so I left that phone hoping somebody else would get pushed up in line :)
[Nexus 5 General] ZheGoose:
That's exactly what I did except I ordered a white 16gb on launch day. :highfive:
[Nexus 5 General] Garell:
Hi, a question here about how google charge us. I ordered 2x 32GB, the 1st authorization charge was charged at full amount $809.99, I got an shipping confirmation email today & they charged again at full amount of $809.99, so it's $1620 in total. What happened?
[Nexus 5 General] shufal:
Just email them. They'll refund you. Google seems little shaken up by the amount of orders they got for the device..
[Nexus 5 General] andrut:
Any information about new part of N5's in Europe?

I've ordered 32GB/black on 6th Nov, no charge, still 'pending', "leaves warehouse 12 Dec" :-/
[Nexus 5 General] shufal:
Seems people are getting earlier shipment only for 32GB version Black/White, not the 16GB ones.. :(

The estimated date for my Black 16GB N5 says Dec 11, I'm really hoping that it would ship earlier than that. :angel:
[Nexus 5 General] StealthTH:
Well, I ordered a 32GB Black on the morning of November 1st (8:25AM CST if curious). I initially had the hold on my account for 5 days after placing order then it was released. I had a note on my order saying that my Nexus will leave the warehouse on 11/22. I checked my bank account and google just took out another amount for the phone. I'm :fingers-crossed: hoping :fingers-crossed: that my order shipping and they aren't just making sure I still have the funds available.
[Nexus 5 General] VisualGravity:
the black 32GB is now saying 2-3 weeks, when i ordered it said 4-5 weeks, should i reorder?!:rolleyes:
[Nexus 5 General] kittymittens:
I probably would. Can't hurt.:good:
[Nexus 5 General] EnDSK:
FINALLY!

Ordered Black 16 GB on 11/1. It said it would ship on 11/26 but just received the shipping e-mail :D
[Nexus 5 General] LuBi:
I was wondering when they planned on updating the status.. Down to 2-3 weeks and no changes on pending orders :confused:
[Nexus 5 General] Goodeye84:
I ordered a white 16 GB on 11/4 that wasn't moving at all. Cancelled it and ordered a white 32GB yesterday 11/11.

Just checked my "myUPS" account and it shows a delivery tomorrow 11/13 from Google. Woot!

Funny thing is though my Google Play receipt still shows pending and shows the shipment date of 11/26. Hopefully that changes and they fully charge my card.
[Nexus 5 General] VisualGravity:
you would think it would ship by now or soon if its now 2 - 3 weeks
[Nexus 5 General] djhoomi:
anyone has had this screen on N5?
[Nexus 5 General] lykos:
Just bought my White 16GB version and it says that it should ship out December 11th. I purchased 2-Day shipping to make my wait worth it. :D
[Nexus 5 General] pens87pgh:
FINALLY! got tracking info! MyUPS sent the tracking number, Google still says order pending...gotta love it.
[Nexus 5 General] VisualGravity:
Lucky man!, every email i get i have a mini heart attack then rage when i notice its only crap lol:p
[Nexus 5 General] andrut:
What version did u order and when it was supposed to ship out?

My order from 6th Nov is still Pending, even no money charged! :(
[Nexus 5 General] chazman1117:
Ordered black 32GB on 11/1 @ 8:30 AM........Pending transaction just hit my CC for the second time. Hopefully it ships today.......

Update.......As I was typing this I received the MY UPS email....IT ARRIVES TOMORROW! WooT!
[Nexus 5 General] nutunited:
Anyone have any idea when Amazon are going to officially start selling the n5?

Sent from my Galaxy Nexus
[Nexus 5 General] pens87pgh:
ordered black 16gb on 11/1 @ 7:30pm ET, MyUPS sent tracking info around 6:00am this morning.
[Nexus 5 General] andrut:
My CC wasn't charged even once except 1EUR.

My order is from 6th Nov. Shall I wait or reorder, or what... :(
[Nexus 5 General] Goodeye84:
They started last week (Friday) but quickly sold out.
[Nexus 5 General] qckndrty:
32gb blk arriving tomorrow from Nov 1 order w/estimated ship date of Nov 22. Used standard ground but KY is a two day delivery to FL.
[Nexus 5 General] adma84:
32GB black from Nov 1 930est arriving tomorrow. Mine is coming next day shipping even though I only paid for cheapest shipping. Notification came from my choice ups
[Nexus 5 General] andrut:
Oh God. I was glad to read 'shipping starded' etc etc, except that you're all guys in US... :(
[Nexus 5 General] mldiroff:
Where are you located?
[Nexus 5 General] adma84:
Raleigh, NC
[Nexus 5 General] mldiroff:
Damn you for getting my hopes up! Lol. Enjoy your phone.
[Nexus 5 General] mkrlsaek:
hey guys, i ordered 2 16gb black nexus 5's on the 9th of november. My bank account was charged today but I haven't received any confirmation email. On the order it says that the items will be despatched on the 11th of december and the status is pending. Is there anything wrong? Why haven't I received a confirmation email?
[Nexus 5 General] kingpinJK:
Status: Order Processed: Ready for UPS

Scheduled Delivery:Wednesday 11/13/2013, By End of Day

From:GOOGLE ANDROID CO UPS-SCS

LOUISVILLE, KY, US

:)
[Nexus 5 General] adma84:
For all of the negative posts in this thread, I just want to say that mine phone is arriving more than a week earlier than it was supposed to even leave the warehouse. And I got one of the most popular models. I think Google is doing pretty well considering the challenges of shipping a highly desirable product like the N5. I was not involved in the N4 process FWIW
[Nexus 5 General] pens87pgh:
all in all, i'd agree with you. While it's frustrating to wait for something you're so excited for, they held up to their shipping expectations *for the most part*. there were people that should of had a shipped device by the 5th, 6th etc and didnt get it, but it sounds like they did what they needed and refunded shipping.(i hope for most) the only thing i still think they really need to work on before the next release is getting orders out the door IN THE ORDER THEY'RE RECEIVED. i saw a ton of msgs on here about people getting shipping info before others who ordered before them (same model/color), that just isn't right. other than that, things definitely seem to be moving finally...
[Nexus 5 General] johnny15:
Hmmm....all these people getting shipping notices. Hopefully I see one soon too. Ordered the Black 32GB version on 11/3 early in the morning. Still says leaves warehouse on 11/22 in the Play store. No pending charges on CC and nothing in MyUPS. :rolleyes:
[Nexus 5 General] qckndrty:
In transit
[Nexus 5 General] mldiroff:
What model, where are you located?
[Nexus 5 General] Salviikiddd:
Anybody know if ups does anything to protect our package from rain? It's gonna rain here and I won't be out of work until 6 so my phone will be outside for a bit :confused:
[Nexus 5 General] kingpinJK:
2x 16GB black, Houston, Tx

ordered 10/31/2013 1:06PM CDT
[Nexus 5 General] mitsu855:
How do I set up MYups to receive tracking info?
[Nexus 5 General] Robert Hodgson:
Phone is now enroute eta is nov 14th :)

Now I have to fine a nano some to micro sim adaptor
[Nexus 5 General] kingpinJK:
submit your address and name, verify your identity and it will take care of the rest.
[Nexus 5 General] yooitschuck:
Hope I get my email today
[Nexus 5 General] daytontp:
My Google order status has changed a little.

Order model:

- Nexus 5 16GB Black

Order on:

- Nov 2, 2013 10:45 PM

Google Play order list:

- Now says "Leaves warehouse by November 26, 2013"

- Used to say "Leaves warehouse in 2-3 weeks"

Google Play order detail listing:

- Still says "Leaves warehouse on 11/26/2013"

Google Wallet:

- Still list the transaction as pending.

Bank Account:

- The pending transaction has disappeared, and the funds appear in the account.

I setup the MyUPS and have yet to see anything from them.
[Nexus 5 General] derukun:
I got my shipping notif yesterday along with the tracking number. UPS says my package is in Lexington, but Google Play order status says my order is delivered. What's going on?