yashsingh1/xdaforums huggingface dataset:
[Nexus 5 General] Letitride:
Google email arrived w/i last hour - for N5 16GB in black, order placed 10/30 at 2:11 EDT. Play Store status changed to shipped.

Order Processed Ready for UPS @ 2:36 PM this afternoon - by UPS Groud @ 1.0 lb. from KY to NY ( non-stop driving time of 13 hours - approx. distance of 1,200 miles)

Origin Scan @ 5:33 PM @ Louisville, KY (picked up in the hands of UPS - out of the warehouse)

Scheduled Delivery by End of Day, Nov. 6, 2013

(Was originally scheduled to ship from Warehouse by Nov 5th - Shipping Charge 9.99)

MasterCard now showing the charge instead of Temporary Authorization.

IMO, Google probably processed all the rush 2-Day shipment early in the day and got them processed, then continued with the slower ground packages, and the UPS truck (tracter trailer ??) just loaded them all & start to scan them in, one at a time - and today's shipment are now in UPS's "custody" ready to go - some will go by Air via their hubs while the ground packages are routed differently - they all should be moving overnight and will be on the road. Chances are good that the ground packages from KY to NY will reach the greater NY/NJ area by Monday night and not in a rush - work its way into the closet UPS center for its scheduled dispatch. UPS generally deliver our packages by 1 PM doing its neighborhood routes on a regular basis and I will have mine by then (maybe sooner if they have the capacity to do so on Tuesday) - Woo Hoo.

For those who didn't pay extra for rush 2-day Air, be patient as you should be getting Google's email as they roll them out (took mine 7+ hours from the finished order processing to getting picked up by UPS to actually the notification - and I've been checking it off & on all day for the update.

Let the fun begin - and the custom (SPIGEN Ultra Hybrid bumper) case & screen protector ordered from CA has been shipped out also & scheduled for delivery by next Thursday, via UPS - Yay !!

(P.S. - Hub to hub movement of UPS packages in their systems, whether by air or by ground, usually do not start until after midnight - the next benchmark on the Tracking is "Departure Scan" and if there are additional stops en route, it will update the transit status as well. For long distance movement in the air, UPS operate their own fleet of freighter aircrafts - so those in KY could well be in CA or WA by Saturday, well on its way to final dispatch by the ground fleet. )
[Nexus 5 General] Antebios:
Ordered Oct. 31 1:49 pm CST shipping for 3-5 day ground and original receipt said leaving warehouse on Nov 8, but I just got my shipping email notice 1 hour ago. Tracking number shows that it was packaged and shipped at 2:36 pm CST (7 hours ago) and already scanned in Louisville at 8:09 pm CST (almost 2 hours ago). UPS said to expect it by end of Wednesday, Nov. 6!!!!!

Woo-hoo!!!
[Nexus 5 General] trent25:
Hub to hub shipments are usually done late at night to early morning hours, especially if by air.

Are you a Drexel student? I'm an alum, :highfive:
[Nexus 5 General] casonswag:
I am logged in i gues i gotta wait till it leaves Ky

---------- Post added at 11:10 PM ---------- Previous post was at 11:09 PM ----------

Mines still in ky also i got no arrival date yet
[Nexus 5 General] mc704:
Anyone with the same time as me have their order shipped yet?

Order date: Oct 31, 2013 1:58:42 PM CDT

Ships by November 8, 2013.

Shipping (3-5 business days)

Mine is still Pending I'm so stoked for this phone!
[Nexus 5 General] Cheater912:
For those that are just receiving their shipment emails, did your status say pending beforehand?

Sent from my Nexus 7
[Nexus 5 General] DrexelDragon:
True! Still a shot for tomorrow then. And yes, I'm a third year engineering student! :highfive:
[Nexus 5 General] shopaholic88:
Didn't receive order confirmation mail

I didn't receive a order confirmation mail since I placed the order around 40 mins ago.

But I can see that the order status is pending.

This is considered my 1st time ordering here, I would like to know is it usual?

Anybody?
[Nexus 5 General] lwfb:
I got my order in four minutes after it went live and paid an additional $16 for two day shipping and I'm still waiting on a shipping confirmation, so I think you're wrong on that regard.

Fact is, there is apparently no rhyme or reason as to how Google determines if they're going to ship an order.

If they miss my shipping deadline of November 5th, they will be refunding my shipping costs at the very least. I didn't hustle to get my order in within the first five minutes and then pay a premium to get it expedited to be jerked around and have later orders or orders with cheaper shipping take precedence. That's just piss poor logistics and customer service.

This launch was supposed to be better than last year...

I got my 4 in the same time frame and also paid for expedited shipping and I got a shipping confirmation within 5 hours of placing my order. Ordered the phone on Tuesday, had it in my hands on Friday.

At least I have 4.4 on my nexus 4, so that's a small consolation.
[Nexus 5 General] zxyz:
I received the shipping email a couple of hours ago, expected delivery Thursday. However I paid for 2 day shipping so I expect it to be here Monday or Tuesday. I placed my order at 11:02am PST.

To me this has gone quite well compared to last year, I mean I don't think they'll ever meet the demand so it'll always sell out fast, but to put it in perspective I ordered roughly the same time last year (shortly after they were available), and I didn't get it until a week and a bit later (when they finally did ship it I was given free two day shipping, and what's funny is even though play store orders can be a fiasco, they've always shipped the fastest out of anything I've ordered online lol). I know that's a lot better than a lot of people though,
[Nexus 5 General] trent25:
yup was pending since I placed my order, until it changed to shipped an hour ago.

if I don't go into the order details (on the main orders list page) it still shows leaves warehouse on 11/5
[Nexus 5 General] Cheater912:
Thanks, mine says the same right now :S

Sent from my Nexus 7
[Nexus 5 General] jayr04:
yes. after e-mail, both play store and wallet say shipped.
[Nexus 5 General] hello00:
mine says leaving warehouse in 3-4 weeks..damn google always gotta screw everything up when it comes to releasing new devices
[Nexus 5 General] Lootes:
Looks like my 20 hour comment didn't fall on deaf ears. Just got my shipped notification. Only shows origin scan at 8:48pm but at least it is on it's way. My order was places at 11:03PST. I am in SoCal
[Nexus 5 General] marcusva79:
Anyone get any shipping confirmation from Dallas Texas. I haven't gotten anything.
[Nexus 5 General] myorks1127:
Glad its still happening, patiently waiting
[Nexus 5 General] jayr04:
I bet it will ship before 3 weeks since most of the early orders had a ship by date 11/4 to 11/5. They probably over estimate the time frame so we won't go too crazy.
[Nexus 5 General] rman726:
32GB White

2 day shipping

CT, USA

Ordered at 2:04 PM ET

Scheduled Delivery:

Monday, 11/04/2013

Windsor Locks, CT, United States	11/01/2013	6:17 P.M.	Arrival Scan

It's already in CT! It's sooooo close, but I have to wait the whole weekend. :(
[Nexus 5 General] Lootes:
Given the tracking scan was almost two hours ago and I am only just now getting the email, have faith that notifications will continue to roll in.
[Nexus 5 General] 918273645ams:
My phone is an hour away from me and I won't get it until Monday. Damn business days!
[Nexus 5 General] mrro82:
31OCT 2:49EDT 32GB White and and still nothing. This is getting ridiculous. I'm really getting upset. There's no reason for this.

Sent from the other side of the Milky Way with my S4.
[Nexus 5 General] myorks1127:
Emails are still going out, I ordered a half hour before you and I have no email yet, patience
[Nexus 5 General] hello00:
does it say the same thing on urs? maybe that means they already ran out of stock..y would they ship it 3 weeks after..makes no damn sense
[Nexus 5 General] rman726:
Same for me. I guess we can't complain reading some of the posts in this thread though.
[Nexus 5 General] rg1003:
Just got home from dinner to find a shipping notification in my inbox

My 3:347 PM EDT order (32gb black) that was was going to ship by Nov. 8th is on the way! My order on google play has moved from Pending to Shipped.

I was hoping it would get out before the 8th but I did not expect this! After the N4 debacle of having my order moved from pending to back ordered I guess I was owed one...
[Nexus 5 General] phab3k:
I ordered mine at 11:02 AM MDT, so 2 minutes after release on play store, at 2:04 AM I got my shipping info, today it not only moved, but is already in my state, KY to UT, and will be delivered Monday.

i ordered the 32GB Black
[Nexus 5 General] trsix:
uhh

ya think?

thats a boatload of orders to process.

maybe you should apply and run the show for them next year?
[Nexus 5 General] DowntownJeffBrown:
Not sure how they screwed up they only had so much stock. I think they did an amazing job. And if history stands correct they will ship well before the estimated shipping dates

Sent from my LG-E970 using Xparent BlueTapatalk 2
[Nexus 5 General] afdals:
When?
[Nexus 5 General] mrro82:
First order of business is first come first serve. That's the first rule of business. Obviously google forgot that.

Sent from the other side of the Milky Way with my S4.
[Nexus 5 General] marcusva79:
I don't really see any central time folk getting shipping confirmations . earlier was west coast now east coast. Central (Texas) come on!
[Nexus 5 General] lourdhu:
my play store showing delivered. but actually UPS tracking just showing in transit..funny
[Nexus 5 General] peachpuff:
Is it me or is ordering devices from the actual play store app on the phone not possible? Why google why.
[Nexus 5 General] upcboy:
I ordered mine at 130 ish central time and mine shipped by before midnight on the 31st my 32gb black should be here Monday.(East Texas)
[Nexus 5 General] Fidelio_o:
NYC, Still nothing, pending leaving by the 5th....at least it looks like us east coast guys are getting some love now. Hoping for the best in the morning.
[Nexus 5 General] lwfb:
This. If I purchased two black 32GB Nexus 5's at 1:04 CST, then my two devices should go out before someone who ordered one after me. How is my order processing when others who ordered later have theirs shipped?

I reserved those devices with my money (that they are currently holding). If I ordered at a certain time, then that order should have precedence over an order even a minute after it. Common sense and FIFO should dictate that.

They can see the timestamps on the order, it should be processed and fulfilled chronologically, based on the order it came in. I just can't wrap my head around how illogical this is.
[Nexus 5 General] ctowne:
Is it possible to change my package delivery to pickup and then go pick up my n5 at the ups store tomorrow?
[Nexus 5 General] Watcher07:
On East coast, ordered mine on the 31st at 2:03pm (3 minutes after it launched), a 32GB Black.

Last night after midnight (that makes it 12:53 am on November 1st) I got notification that it had shipped and will be delivered on Monday between 1-5pm.

If it helps, I'm located in Owings Mills, Maryland.

So it does indeed look like East coasters just took a few more hours to start seeing some love, but it's there.
[Nexus 5 General] rexxcastle:
my order went through at 11:22 pst. I just got the email that it shipped from KY at 6pm est today. UPS Ground.

Mine was showing "Pending Nov 5th" before it shipped.

Was a 32gb White.

I had a thought earlier, maybe they are being shipped in some form of order.. but not the order we would initially think. What if each of the 4 devices has its own separate order that they are going in, like 4 different lines at the supermarket. And in each of those lines someone is in charge of 1 device(black 16gb) for example That would explain why some people would appear to have their items sent out before someone who ordered an item after them.

What got me thinking about this was how many people in this thread posted that they ordered multiple devices and that 1 showered shipped while the other did not.
[Nexus 5 General] razball:
Shipping option?
[Nexus 5 General] bnicsk8guy:
Is there anyone in Georgia that has gotten a shipping confirmation? I ordered mine Oct 31, 2013 2:17:06 PM EDT. Still on "Pending" and "Ship by Nov. 5th. Just need some hope! :fingers-crossed:
[Nexus 5 General] JCreazy:
You can get then to hold it if you post $5. I'm not sure they will have it on Saturday though.
[Nexus 5 General] P.Mobile:
ordered mine at 4:02 est says will ship by nov 8.. and just got the email saying it shipped!!!!!!! woo woo!!!:fingers-crossed:
[Nexus 5 General] jbdan:
Not yet. Ordered mine 7 minutes after launch 16gb black with 2 day shipping. Still pending
[Nexus 5 General] tlopez1973:
I'm just happy because I finally received the tracking number but still is not letting me check status order I just hope that ups delivers on Saturday also
[Nexus 5 General] Ameri-CAIN:
Just so we can see if a trend is developing, here is my order info "Order date: Oct 31, 2013 11:30:32 AM PDT". I also put down the extra $4 for 2 day shipping, and I am a repeat day 1 customer (Ordered the Nexus 4 last year). I felt I got the raw end of the deal last year, but not nearly as bad as some. Anyone else in my position? Repeat device play store customer, day 1, that opted for 2 day shipping that hasn't received some confirmation?
[Nexus 5 General] Quikslvr2011:
No for me as well I ordered 2 32gb black nexus 5's at Oct 31, 2013 2:03:50 PM EDT same status as you.:eek:
[Nexus 5 General] Psilocin:
Just chiming in for a status update on my order...

11:10 P.M.	Departure Scan 11/01/2013

6:30 P.M.	Origin Scan 11/01/2013

2:36 P.M.	Order Processed: Ready for UPS
[Nexus 5 General] kirdroid:
You can request hold for pick up for free but yeah still will only be able to pick up on Monday.
[Nexus 5 General] RockHead:
I placed two separate orders for a 16 black and a 32 black, the first at 2:08 EDT. Promised shipping by the 5th to Boston. Both shipping email arrived within minutes the evening of the 1st, and there are UPS departure scans. Estimated delivery Wednesday the 6th. I'm satisfied.

I'm 99% sure that the shipping warehouse is the UPS international distribution center hub. My former employer was setting up to use this. Bulk shipments from factory to this UPS center, where the retail deliveries were broken out. Pretty easy with only 4 SKUs, plus the cases. I'm pretty convinced that UPS receives batches of orders from Google, then UPS are the ones setting the ordering of the picking and shipping from within those batches, based on their optimal interim delivery schedule shipment time requirements to the spoke distribution center.

There was a recent episode of Nova, about "fast". I watched it for the segment on the America's Cup foiling catamarans, but there was an interesting bit about UPS's algorithms for setting driver level delivery routes to maximize efficiency. There's some serious math and science behind that, because it really adds up in time and fuel. I'm certain they have the warehouse level operations equally worked out for optimal efficiency of shipping. FIFO isn't it, I'm sure. This is not a mom & pop operation where FIFO being the "right" thing comes first.

It's early yet, but this time around sends much better than the N4 fiasco. Though I came out of that satisfied as well.
[Nexus 5 General] lp4u:
My order for n5 16gb black says "Leaves warehouse in 2 - 3 weeks". I rodered at 7:00pm PST :(
[Nexus 5 General] stuartmc:
I ordered my black 16GB version at 2:15 pm EST on the 31st. Its been "pending" with the "leave warehouse by 11/5" since I got my email confirmation of the order minutes after completing it. I finally received my shipping confirmation at 10:02 pm this Friday evening. This is for all you other "pending" folks out there who ordered early and still haven't seen your delivery confirmation.
[Nexus 5 General] Letitride:
Re-checking UPS Tracking - it showed my shipment is moving now (or soon) - Departure Scan with a time stamp of 12:18 AM - 11/2/2013 so it's on a truck and ready to leave the KY hub (mine is ground shipping to NY) as noted earlier.

Must be tens & hundreds, if not thousands little boxes of N5 about to move toward the regional hubs along the East Coast & to points elsewhere. Those on 2-Day Air apparently have already reached hubs much closer to the final destination city/hub locations.

Folks - just chill & relax, sit back - just because you haven't receive the official email yet doesn't necessary meant your order has not been processed or shipped out yet - given the overwhelming # of orders received & processed on launch day, I'm sure they are working hard and as fast as they could.

Those with 2-Day Air, it's possible that by the time you get the tracking # by email, the package has already been moved across state lines and now at a UPS hub near you - ready for delivery next Monday (and a # of posts confirming that as well.)
[Nexus 5 General] tulongest:
Ordered 32GB white and still didn't get any confirmation. Any one from Canada get any confirmation for white N5 orders?
[Nexus 5 General] marcusva79:
12 midnight in Dallas tx. Ordered 1:06pm central time on launch day and still no shipping confirmation. Getting freaked out!
[Nexus 5 General] lwfb:
I'm in the same boat, ordered just two minutes before you.

I'm thinking they are shipping out based on regions. That's the only way it makes sense at this point.

People on the East coast, West coast, and in the mountain time zone have got shipping emails, but I've not seen any that are getting theirs located in the central time zone yet.
[Nexus 5 General] Synyster06Gates:
Same here. I'm getting anxious.
[Nexus 5 General] nickmv:
Incorrect. TN resident here, and the gf ordered hers 5 mins AFTER me. Hers shipped (email at 3am on 11/1). Mine's still pending.

Complete horsesh*t. WTF ever happened to the principle of first come first serve? I guess it's whenever-come-you're-F'd. There is literally ZERO rhyme or reason to their processing/fulfillment system, and it's completely unacceptable.
[Nexus 5 General] lwfb:
Well there goes my attempt of trying to make sense of how illogical this is.

I agree, obviously they're not doing first come, first serve.

Last year it was a stock issue, that I can understand. This is just poor logistics.
[Nexus 5 General] frazell:
It sounds easy, but the world isn't synchronous it is asynchronous...

A major problem I read about regarding the Nexus 4 launch, I got in after the fiasco, was the poor website performance during the ordering dash. More than likely the solution Google came up with was to make the ordering process asynchronous. Allowing them to adjust website capacity as close to instantly as possible. End result? Ordering that allows everyone in without problems. No page timeouts and etc.

On a technical level a major component is to then disconnect the order button from the warehouse request (to over simplify). So you may have hit submit a minute earlier, but your order may not been processed in the next technological leg until 3 minutes after the other order when you aren't there to notice the delay.

This isn't a problem though as Google never promised any of us that these would be shipping before Tuesday anyway. So they covered themselves well.
[Nexus 5 General] nickmv:
That still would not explain why someone who orders 30mins-1hr AFTER me, gets their shipment notification while I'm still sitting at pending. That simply explains how to handle a large amount of simultaneous orders. That's completely separate from fulfillment.
[Nexus 5 General] lwfb:
Agreed. This is what I'm frustrated with too.

Google did just fine handling the ordering portion of the experience. No complaints there.

The fulfillment is illogical though and one would assume orders would be fulfilled on a first come, first serve basis.
[Nexus 5 General] One3OneKing:
Google is not handling the shipping, UPS is. All of the N5 are in UPS hands. Google sends the orders over to UPS, so blame UPS, they are fulfilling orders. I can't even say blame them because this is a huge job. Think of all the orders they received in such a short time, the credit card verifications, the number of different regions, having to sort through 4 different skus, etc. There are many variables that make it far from an easy fulfillment job. This is why my friend who ordered minutes after me, and lives two blocks away got his shipping notification far before me. It's not chronological because it's literally impossible to handle all of those variables, be a middleman(UPS) and still ship out orders chronologically.
[Nexus 5 General] wctom:
I really think that Google/UPS is just fulfilling the orders at random. I placed my order 10-15 minutes after launch, and mine has not shipped. I live in CA, about an hour away from Silicon Valley, so I assume there would be a fair number of orders heading that way on which mine can piggyback.

Too bad that Google just doesn't hire Amazon to handle its hardware launches.
[Nexus 5 General] Infekxion:
You cant get more Central than me and I have my tracking number

Sent from my Moto Ghost
[Nexus 5 General] rman726:
Google has been poor with shipping notifications in the past with people's shipping notifications arriving after their devices arrived. How about you just wait a few days until people start receiving theirs and if you still haven't, then maybe raise a stink?
[Nexus 5 General] casonswag:
Anyone got tracking number but with no eta when the phone will come yet? My status right now is departing KY
[Nexus 5 General] george241312:
Im so pissed off!!!!! Omg

Next batch ships on 11/22 I have to wait 1 month !! Order canceled . people on craigslist have them by the dozen selling 16gb $550 32gn $600

These hooligans are the reason I can't have a nexus they sit there pressing f5 with the intent of only selling the product back!

Omg and eBay is worse I saw $800 this is madness every1 is trying to flip the phones.. Google should limit 1 per person......
[Nexus 5 General] zeus_chingon:
Just heads up. There is a public Google spreadsheet to compile our orders status.

http://xdaforums.com/showthread.php?p=47033144
[Nexus 5 General] wctom:
Well, it sounds like the N5 logistics are not much better than the N4 launch a year ago, though placing an order is smoother this time around.
[Nexus 5 General] casonswag:
I agree!
[Nexus 5 General] kirdroid:
Agree ... I don't see why Google can't put a limit of 2 per order at least for the first few weeks. Luckily I got in early to order but can understand the frustration to wait and people buying just to sell on eBay for profit.
[Nexus 5 General] george241312:
What should i do ?

Order it and wait to see the outcome ? or wait till the rush is over and then order it ?
[Nexus 5 General] flameinthefire:
just got the email with the tracking number. i am getting mine on wednesday cheers!
[Nexus 5 General] Nimche:
I hear you buddy. With all the odds but I still went ahead and schedule a pickup for Monday morning. We are going to a job site in Long Beach on Monday and don't want the phone to stay around. It would have been the coolest thing if we could have picked up our packages tomorrow. I could even freaking pay $20 for that ;)
[Nexus 5 General] SupaDupaFly24:
Got my email a couple hours ago! Will be here Wed! So excited!
[Nexus 5 General] djkinetic:
If the phone is at a sort facility UPS will not let you near that package...once it gets to the final hub where its suppose to be loaded on the truck, then you can call that location and have them hold it for will call...I've tried many times before to pick up packages at the UPS sort hub which is about 20 minutes from me, and each time they have denied me, saying it needs to arrive at the final hub, even then sometimes they won't let you pick it up until after at least 1 attempted delivery. Especially annoying for me as my phones are now sitting 20 minutes away from me at the sort facility.
[Nexus 5 General] borgsta:
Im set to get mine on Wednesday. However why isn't this tracking in Google Now?
[Nexus 5 General] Docavelli:
Just got tracking. Being in Indiana I should get mine Monday or Tuesday.