yashsingh1/xdaforums huggingface dataset:
[G2 Q&A, Help & Troubleshooting] gold3ndrag0n:
You obviously have not read the thread and what it's about. This problem isn't exhibiting itself in low signal areas as you've suggested. This problem happens everywhere. From your post it seems you think the rest of us are stupid and have no clue what's going on. As if this is our first phone, so when we see something like this we go running and screaming "ahhhhh my phone has no signal, it must be a bug!!!" If I sound heated that's because I am, had you taken the time to read what was said, you'd understand that this is a problem that exhibits itself with ONLY the G2. Did you see that a few posts back a user actually uploaded a picture of his G2 side-by-side with his GS4 and the GS4 has signal with no problems? Did you bother reading what I stated? That for me it happens AFTER I made a phone call and hung up. Which means I HAVE signal. This happens when I'm AT the AT&T store. Why do you think they're willing to swap out 3 different phones for me? This problem happens in my house where AT ALL TIMES I get 4GLTE signal, EVERYWHERE in my house. It ONLY happens after I hang up from a phone call. There's a GS4 and an iPhone 5 in my house also, THEY'RE FINE. They don't lose signal after a phone call. And it only happens SOMETIMES, which means it's not a signal issue. If this area HAD a signal issue, it would happen ALL THE TIME or at least damn near close to it.

People like you just piss me off, before you make a comment, EDUCATE yourself on the the topic, then THINK BEFORE you write. Don't know how you can open your mouth and talk about low signal areas when a few posts back somebody actually uploaded a picture of their G2 side-by-side with a GS4. Nobody said this phone is a piece of junk in any circumstances. Obviously we love our phone and that's why we're here, to find out if it's a bug with the phone itself, software, whatever. Because we want to keep our phones. Do you happen to work in a carrier's wireless store by any chance? You sound like what the employees of those stores would say.

Tell you what, I'll even link the picture for you:

http://xdaforums.com/attachment.php?attachmentid=2448738&d=1386794259

And to the user above this idiot, yeah so far judging from this thread I'd say it happens only to GSM users... but as in the picture above, it happens while on Wi-Fi and also on 4GLTE... so I'm not sure what the problem is. Something funky with the radio I would think, or in the hand-off somewhere after it finishes with a phone call in my case. As I said in my previous posts, it's happened to 3 of the 4 D800s I've had. Had it been an isolated incident or had it ALSO happened to my first G2 I'd be inclined to believe it's some sort of bug with all GSM models. But because it's happened to 3 different phones, bone stock out of the box without so much as even entering in a Google account or anything, yet didn't happen to my original... I don't know what to think. It happens on AT&T's original firmware D80010d AND the update D80010o. So far it seems THIS THREAD is the only place I've been able to find on the internet that even talks about this problem. So this problem might not be widespread.
[G2 Q&A, Help & Troubleshooting] Klotar:
You are right, I deserve most/all of that. Part of it was trying to be funny (but failed). But if you missed the phrases piece of junk, POS, etc. then you have not read all the posts in this thread either (it's post # 13) but since I didn't quote, it wasn't apparent who I was responding to. And also read my 2nd paragraph, which was trying to avoid your reaction.

Now, if you will forgive me (again, keeping in mind I wasn't responding to you [at your level of expertise], I'll also do some searching around. I'm also backtracking and reading just your posts to see if I have any ideas since it's obvious I just skimmed past those. Peace?

Edit/add -- I see the thread evolved a bit also from the first (OP) post. So now I understand the reaction but my response was more to the earlier posts and not the later ones.
[G2 Q&A, Help & Troubleshooting] jonstrong:
I started searching -- tough to find threads related to this issue. I did come across something that struck me as having a few of the same characteristics. In this case, most of the folks -- all on GSM service -- see their cell signal drop to zero / unusable immediately after an SMS, and it doesn't return until they switch to Airplane and back. Some in the thread report that this happens immediately after receiving and completing a call.

The thread started in November, and was joined by people in a few countries on a few different carriers. Of interest is that a Google rep appears to have joined the conversation, and after receiving info from several others on the thread, noted that Google engineers thought that there was an issue on their side, i.e., in Android itself.

I know this is somewhat different than what you reported, but it sounds to me like it's potentially related, for better or worse.
[G2 Q&A, Help & Troubleshooting] Klotar:
I wonder also: AT&T has some restrictions on their branded devices where almost all options to set network preferences are disabled, many network settings menus are missing and so on (this has been like this since the days of my first BlackBerrys which were Cingular/ATT). i.e. we were not able to set to EDGE preferred over 3G in poor 3G signal areas. AT&T's software would not let users choose these network options (but you could on other carrier's devices of the equivalent model), and the same restrictions still exist on the D-800 (I have the manuals for 800/801/802/803 and both 980's). The hidden menus to get at these also have less options on ATT G2's than non-ATT G2's.

The Service Menu is " *#*#4636#*#* " (without the quotes) from the dialing screen. The "Set preferred network type" (for example) is missing on the D-800 but on for almost all other carriers (going by posts here and other boards).
[G2 Q&A, Help & Troubleshooting] gold3ndrag0n:
Yeah man, peace. I didn't mean to go off like that but it's pretty frustrating not being able to find anything on what's going on. And this is like the last stop, it's XDA. I mean this is the place experts go to if they have questions. Yet, so far it seems like nobody has been able to come up with anything, mostly just people with the problem. And then when I saw you go off on a tangent about low signal, it just sounded like what a store employee would try to tell customers. "It's not the phone, it's you" kinda deal, so yeah. Anyways, any help is appreciated since it looks like this thread isn't really all that active.

Yeah I saw that thread too, but I only read the first few posts and didn't see the part about some Google rep jumping in, totally missed that one. But now that you've mentioned it, the issue might be similar... it accessed the network, then bam it happens. I really hope it's not the phone's radio or some defect from LG, I mean we as end users only have so long to exchange our phones. But the part that worries me is... for everyone of us that's on here posting about the problem, there's probably 1000-2000 out there that are not experiencing the issue. So if it's just software, or Android itself... then why isn't everybody on GSM affected? That's what worries me.
[G2 Q&A, Help & Troubleshooting] jonstrong:
The issue doesn't seem to hit all GSM users, and Google seems to acknowledge that it's something in their code...so I'm thinking that it's not an issue with the hardware, but perhaps something in particular with the Android spec / API that may be intended to handle a range of hardware, radios and conditions, and simply isn't covering all the intended bases yet properly. It's conceivable that your particular combination of conditions...carrier, GSM, radio firmware, APN, signal strength conditions, etc., just isn't being handled properly by Android. I think this is far more likely than there being any unfixable hardware issues with the phone. Interim Android fixes on the order of 4.4.1 to 4.4.2 could address something like this if it's the kind of issue I'm speculating about.
[G2 Q&A, Help & Troubleshooting] gold3ndrag0n:
Yeah I gave that thread a more thorough read, and it seems like they are kinda saying the same thing... except the beginning posts all claim that they're still able to use data. My case and the other member that posted a screenshot, it seems we've lost all connection to the network so we don't get data access at all, I just tested it. I kinda figured that was the case because the AT&T is gone from the top left corner and all indications of cellular or data are also gone, but wanted to test to make sure. These people are also on the Nexus 5 running at the very least 4.4, all of us on the G2 are running 4.2.2. I mean the problem sounds pretty similar with a few differences and being that LG makes the Nexus 5... but then again there is the small difference of those people on the Google thread still being able to access data and they've all called it "partial network loss" whereas I believe all of us in this thread experience a "total network loss" and we're all running 4.2.2 and not 4.4 so again, I don't know what to think. Saw a comment by a person on Digital Trends in a tips and tricks article, he said he was "losing signal" 4 to 5 times a day but he didn't really describe it in great detail and was asked to send the phone in to LG, after having done so LG determined he had a faulty PCB and they replaced it. He said he read online that others were experiencing what he experienced, but again... doesn't go into great detail of what exactly happens when he says he loses signal so not too sure what to make of that. Sending the phone into LG would be like the last option I want to explore, still hoping somebody on here has a clue as to what is going on, this is driving me up a wall.
[G2 Q&A, Help & Troubleshooting] Aiki123:
Can you try what I posted a few posts back? See if it works for you?
[G2 Q&A, Help & Troubleshooting] prking07:
Wouldnt that switch off LTE?. Not a good alternative for everybody.
[G2 Q&A, Help & Troubleshooting] Klotar:
As I mentioned in Post #34, I don't think he can access that menu or the service menu to change those settings. AT&T has locked out the network choices on their devices.
[G2 Q&A, Help & Troubleshooting] secondskin:
Hey guys,

I'm in the US and live in PA. My service is through Sprint and I have signal issues too. I am coming from a Galaxy S3 which was retired due to water damage :( Anyway while I can not offer a solution I can say that this isn't only related to GSM versions of the G2. My phone goes into roaming substantially more than my Galaxy S3 and this is in the exact same locations where I used my Galaxy S3. So, there is definitely a signal issue with the phone.

I have also noticed that I will loose all signal and then it will jump back up. For example if I am using gps while driving then make a phone call my signal drops. Also I have noticed that my signal shows I am roaming sometimes while making a call then no longer is roaming immediately after I end the call.

I really hope this is software related. The only thing I can figure is that it is something related to the newer Snapdragon processor. I know with the new tri band lte on the Sprint version I can no longer do svdo or even ltevdo because of the way the processor was made.
[G2 Q&A, Help & Troubleshooting] gold3ndrag0n:
Yeah Klotar is right, we don't have the option of setting network or preferred network in the service menu for our G2s on AT&T. I know you're trying to see if it's the hand off from HSPA+ to LTE that's causing the problem but unfortunately I can't test it as we're locked out. AT&T is like the new Verizon.
[G2 Q&A, Help & Troubleshooting] Steamer86:
Verizon isn't locked out of network settings... I get a bad delay on loss of service, but always comes back itself. Sticks for GSM guys. Hippie it gets addressed soon. :/ "Verizon is the new AT&T" *fixed.
[G2 Q&A, Help & Troubleshooting] jonstrong:
Strange...I'm on VzW (in NJ / Princeton area) and haven't been aware of any delays related to loss of service / regaining service in the month I've had the phone. Radio has been consistently better than in the GNex I used for 2 years, voice quality dramatically better. G2 working beautifully on VzW so far.
[G2 Q&A, Help & Troubleshooting] Aiki123:
Well, yes it would turn off LTE but its a temporary fix hopefully fixed in KitKat. I prefer having network all the time with 3G then having LTE and having network drops every xx minutes or so.

Oh ok sorry read the post again and I see what you mean now. Hopefully they get it fixed in KitKat then.

In the meantime other users that can access this menu could try changing it and reporting back to see if is the problem switching from HSPA+ to LTE.

I added a screenshot here below if users would be searching for the option.

Image HERE
[G2 Q&A, Help & Troubleshooting] yahya.hamid:
Possible Solution

Hi,

This worked for me. Dont know if it works for you.

Same problem, signal dropping, mostly when connected to wifi, ALSO mostly when u send a sms message or receive one.

Heres what i did

*#*#4636#*#*

phone information

scroll down...

change "sms over IMS off" to "SMS over IMS ON"

The wording may change, but the context is stop sms from IMS.

post your tests
[G2 Q&A, Help & Troubleshooting] :
Mine consistently drops calls at my house which shows as good 4g coverage, my data speed is good always above 20mbps but I always have issues with phones calls going silent for a few seconds then I reconnecting sometimes totally dropping sometimes not, this is also seem to be more affected if I hold my phone in my left hand.

I got that fed up that in desperation I locked my phone to 2g and have no call dropping problems whats so ever. EE in UK route all calls over 3g not 4g so can't help thinking the problem is that the phone can see 4g so tries to default to this so calls keep dropping out calls whilst its switches between frequencies.

Obviously I am no engineer but did read the radio is better on the new firmware D80210E can anyone confirm this, I am still trying to work out how to upgrade whilst rooted and without wiping my phone cause I really can't be bothered to set it back up ;)
[G2 Q&A, Help & Troubleshooting] gold3ndrag0n:
Your method might work for the Google thread of Nexus 5 users who drop signal after sending or receiving SMS. For all of us here it's a random loss not associated with SMS and in some cases, especially mine, it's associated with making and receiving phone calls. That's why we were talking about HSPA+ to LTE hand off. But I'll give it a dig and see if I have the option to test it.
[G2 Q&A, Help & Troubleshooting] fallenwout:
No it is not. I am on 10e.
[G2 Q&A, Help & Troubleshooting] :
I guess its hard to distinguish losin actual reception and this bug
[G2 Q&A, Help & Troubleshooting] gold3ndrag0n:
As I suspected, turning on "SMS over IMS" did nothing for the problem. After several phone calls the phone lost signal again.
[G2 Q&A, Help & Troubleshooting] skthidss:
Same signal problem for me in uae,

please guys find some solution,

i dont know y lg not making any update for this issue.
[G2 Q&A, Help & Troubleshooting] EdForce1:
I also can report very weak signal on my phone, i even called my carrier to ask if it was something in the region, but no. It's frustrating to have a flagship device which sometimes struggle to hold a signal..

d80210a-eur-xx
[G2 Q&A, Help & Troubleshooting] mcmanuf:
I'm going crazy with this pos phone

This POS phone is incredible. How can you release such a phone with such an annoying bug.

I have sent it for repairs twice and both times they say the phone is perfectly fine. Second time they actually changed the phone, but the same problem persists.

I have installed no signal alert and can see that I have lost the signal more than 120 times during 2 weeks.

In comparison my Galaxy S3 lost signal 0 times with the same usage pattern.

Changing from 2g/3g/4g setting to 2g/3g seems to solve the issue for me. However what is the idea of having a 4g phone if I'm limited to 3g. Then I might as well have kept my Galaxy S3.

When on the 2g/3g/4g setting I seem to loose signal randomly even when i have full green bars.

Also when I hang up it tends to loose signal.

When I'm on home network it tends to loose signal while browsing the internet all of a sudden, also with full green bars.

It seldomly looses signal when not actively being used and just laying on the table.

My provider is BiBob in Denmark. I have international GSM version.
[G2 Q&A, Help & Troubleshooting] Steamer86:
Blame Google.
[G2 Q&A, Help & Troubleshooting] masteril:
d802 bad reception too?
[G2 Q&A, Help & Troubleshooting] :
no issues here, everywhere better signal then my previous android phones.

Its only when in a bad reception zone, which I knew from previous phones, where they were that sometimes it appears to lose connection. Which is this bug people are referring to
[G2 Q&A, Help & Troubleshooting] masteril:
dont have lte in my country anyway only 2g/3g will i encounter this issue/bug?
[G2 Q&A, Help & Troubleshooting] :
likely yes in very very low signal areas
[G2 Q&A, Help & Troubleshooting] gold3ndrag0n:
No that is NOT the bug that we are referring to. Please go back and READ the whole thread before inputting comments that detract from the thread. We are NOT losing reception in low signal areas. We are losing reception in RANDOMLY in GOOD signal areas. Most of us lose signal after hanging up from a call. Did you not READ page 2 and SEE post #16 by NakkM where he posts a picture of his G2 side by side with a GS4 and the GS4 has FULL bars? It's one thing to NOT CONTRIBUTE to a thread but it's another thing entirely to DETRACT from a thread. I don't even know why you're on here, you expect your phone to retain signal or have good signal in a known low signal area? What are you, an idiot? The rest of us on this thread aren't, we don't expect our phone to not lose signal or have good signal in a low reception area, we expect our phones to maintain signal after a call in a GOOD reception area. Go away.
[G2 Q&A, Help & Troubleshooting] :
lol like I said the issue I encounter is on low signal areas

I figured that was what was happening to you guys as well.

there are then two bugs.

However within good reception areas moving obstacles and building could create low signals temporarily, making it likely it is the same bug.

if you cant handle a different then yours user experience I could ask you same question, why are you even here...

dude chill, no pun ever intended

back on track, so in areas where on previous phones signal was low, it wouldn't freak out like on lg g2, on g2 I see it lose reception, whilst that actually is not the case. Like it has some sort of loop issue on handling low signal/tower handoffs. Not sure

learn to analyse, cause this is what could be happening to your phone
[G2 Q&A, Help & Troubleshooting] gold3ndrag0n:
I've switched 3 NEW G2s at AT&T, yeah this bug is beyond annoying. It happens out of the box without having installed anything or setting up a Google account too so it's either buggy firmware or hardware. I really hope it's just firmware, AT&T said they're about done swapping phones for me, they said they lose $120 on each new phone they swap. I couldn't find a reason to argue with them, can't exactly tell them it's a bad batch and they need to keep swapping phones for me until I get a good one. When I've no confirmation of it being hardware or software. Too bad this seems to be a none widespread problem so we don't have any of this forum's more technical people working on it. All we can do is keep coming back here hoping somebody has a story to tell about their experience or found out something new about this issue so that we can move forward. I really like the phone but this is beyond annoying.
[G2 Q&A, Help & Troubleshooting] :
did you ever switch just the simcard? Not sure why but sometimes it could help.
[G2 Q&A, Help & Troubleshooting] :
When you qouted back on track, thats what I am seeing. And with phone its under those exact circumstances. When my cell signal is extremely low.

Its completely reproducable for me when I pass a known to me weak spot in my providers network. When I am in a call, the call doesnt get dropped. Which makes no sense.

I have had it once when I had cell reception after a call that connectivity was lost, and once when using google navigation, which was akward.

So it appears to be same issue. Only happens tenfold more frequently when in low reception area for me.

now it could be linked to the handoff between towers, that could explain it occuring when in good reception areas. but not why it happens for me the same way as for you.

regarding moving items and such refer to this article, it explains distortion on a broader level.

www.gizmodo.com.au/2011/01/giz-explains-why-your-call-dropped/

now stop that condisending tone please, like earlier stated its not nice\respectful

Sent from my LG-D802
[G2 Q&A, Help & Troubleshooting] franz_cr:
Well, finally found the issue affecting my D800 described in this thread I've added. I feel better now that I see I'm not the only one, but very dissapointed that there's no solution yet.

Crossing fingers that someone can find a workaround since changing unit or sending it to LG representaive won't fix anything.
[G2 Q&A, Help & Troubleshooting] :
anybody has fast dormancy off and this occurs?

Sent from my LG-D802