yashsingh1/xdaforums huggingface dataset:
[AT&T HTC One (M7)] jurassicjockey:
This is my third HTC phone. My first was a Google Nexus One, second was the One X, and then this beauty the HTC One Developer edition. Unfortunately my problems started a couple of months after I bought the phone.

The earpiece speaker stopped working. If I wanted to hear anybody, then I had to switch it to speakerphone. Inconvenient most of the time. I called customer service to see if techsupport would have any suggestions. That was futile. Reset was all that they could suggest, which had been done days earlier. I messed around with it for a few weeks trying to see if I could resolve the problem via software/firmware. I didn't want to send it in; I was going to be without a good smartphone as my One X was in pieces waiting for a new screen. I finally broke down and mailed it back.

They received it on a Monday, but didn't start work on it until Thursday. I got that phone back just over two weeks after I had sent it in. I wasn't impressed so far, but was happy to have my phone back. In the middle of my second call, the earpiece speaker stopped working again. I called customer support and suggested that I would like to have my phone replaced this time. Outright refusal. Had to be sent in for service again. I sent it in almost right away this time. After a week had gone by with no update, I called customer support to see what the

status was. Waiting for parts. I asked how long that might take. No answer for me. At this point I am already pissed with HTC customer disservice. Another 5 days go by, and I call again.

Phone is repaired, just has to go through testing, should be shipping out tomorrow (Thursday). Tomorrow comes and goes, but now it shows up on the tracking website. A good sign, thinks I. Unfortunately the tracking number shows zipcode required. I call customer service again (number is now programmed in my speed dial) and they explain that they need to check my address. Everything is the same as it was when I bought my phone, and when it was sent in the last time for service. They promise that it will ship that day (Friday - two weeks after I sent it in). Monday comes and goes with no tracking number. Call customer service again. They have to check with the repair facility that it was shipped, and they assure me that it was. Hang up. One hour later I get my tracking number. Phone is going out 4 days after they said it had shipped.

I can tolerate a lot in customer service, but I will not tolerate being lied to. HTC has lost my business permanently. And not just mine. Just weaning my wife off of a blackberry.Two months ago I would have recommended the One. Now, probably the Nexus 5 or else the MotoX. And anybody who asks for information on what phone to buy will be told in no uncertain terms what my opinion of the company is. No surprise that they are in the financial situation that they are. I am sending the same letter to the president but I don't expect it to resolve anything. Just wanted to rant a bit, and make sure that the information is out there.
[AT&T HTC One (M7)] JaRa76:
HTC customer service is awful

Yes, I agree with you. Personally, I think the phone is fantastic, but I will not buy HTC again just for their customer service. My phone screen cracked when I had the phone in my pocket... it was my fault, you should never have a phone in your pocket :confused: I sent the phone for repair, knowing that I was going to need to pay them to fix it. When I got the quote, the said that they needed to change the board and the case, since my phone was rooted :confused: what does that have anything to do with the cracked screen? The total repair was $300. I decided to pay to get it replace by my insurance $200 and get the warranty from the insurance company.
[AT&T HTC One (M7)] jagadeeps:
Good Customer Service

My HTC One At&t has a dead pixel in the screen... i just went to AT&T device support and they have tested the phone and gave me a new phone with in 30 min.. Geez i haven't faced such a hassles....
[AT&T HTC One (M7)] The Project:
In this day and age customer service is what makes or breaks a company. Its the truth. You are starting to see companies with great customer service excel. Amazon.com has GREAT service and they are destroying in online sales.
[AT&T HTC One (M7)] galaxyjeff:
I think it's the HTC repair people that are the problem. At least you got your phone back. I hope they fixed it finally. It seems like HTC doesn't want to spend money to repair phones that are defective. You shouldn't have had to send it in twice.
[AT&T HTC One (M7)] mrjasenr:
I agree that it's the repair facility that is the problem. My camera took a dump on my evo 4g lte. Sent it in. Took a month before anything. Was waiting for parts, then in testing, then nothing. I found the CEOs email address and emailed him. He read it I believe, sent it to his assistant, and 3 days later they sent me a new evo. Overnight shipping. Outside of the repair shop, they made good by me.
[AT&T HTC One (M7)] mrrick:
Exactly.. ATT Device support centers (totally different from their retail stores) is the way to go ANYtime.. Took my phone in due to purple camera after I first received it. Swapped it out for a new, properly functioning, one and I was out of the store in 30mins.best experience ever.. Stay away from htc service, if you have att it's truly uneccesary, except maybe in very extreme cases. I'm an HTC fan for life and will remain so.

I dare you to find customer service with ANY product this day and age that is a pleasurable experience..

*S¡gned
[AT&T HTC One (M7)] jurassicjockey:
Well it just gets better. Phone came in this week while I was away for a few days. Finally got a chance to check it out today. Went to install CleanRom and noticed some weird issues with trying to load it. I got looking at the phone and realized that instead of my 64gb Dev phone that I purchased, they had returned a 32gb non-Dev phone. If only they were just inept...
[AT&T HTC One (M7)] Mrkrackie:
I have found quite a bit actually. XO Skins has wonderful customer support, I told them I had a crease In my screen protector and they sent me a whole new kit the same day free of charge.
[AT&T HTC One (M7)] ImagioX1:
Everybodies experience is always different. Ive sent my htc one x back twice to htc both times underwarranty and it was always fixed the same week I sent it and recieved it back both times the following week after I sent it. Phone was fully refurbished with a new case speaks and stickers both times and my bootloader was relocked and s-off. Best customer service I ever had. Definantly recommend htc to everyone I meet.
[AT&T HTC One (M7)] jurassicjockey:
I wish that I could say the same. 3 days after having this escalated, I still have yet to hear from HTC what they are going to do about my phone. ON hold with them again. I've probably spent about 10 hours on the phone with them in the last 7-8 weeks as I try and get the functioning phone that I paid for.
[AT&T HTC One (M7)] ImagioX1:
Certain customer service centers may be worse than others. I think both times I sent my phone out it went to some place in Texas.

Sent from my HTC One using Xparent Red Tapatalk 2
[AT&T HTC One (M7)] Solarenemy68:
What you all have to understand is that HTC support is actually a subcontractor that is contracted out to not only support HTC but other brands as well and they are region specific. When you call HTC they give you an address to ship the phone to that is simply an HTC certified repair facility. Unfortunately HTC has no control over that facility unless they receive many complaints. Then they can take away the service contract to that facility and move to another. Here in the Dallas area it was Celestica for a long time that did work for AT&T as well as RIM. They have since outsourced to Mexico and closed. I don't know who does most of the contract work now in this are. So if possible never deal with the manufacturer, instead deal with your provider and always buy the extended warranty which will cover damage that even you cause and will replace the phone for free, not repair it.
[AT&T HTC One (M7)] jurassicjockey:
Just thought that I would post a followup. A fellow member here sent me a link with the email addresses of the upper execs of the company. I sent my first one to the head of US Operations, Jason Mackenzie. A week later after not hearing anything back, I sent one to Peter Chou. Within 24 hrs I received an email back from Mr Mackenzies office. In the meantime, I had hit a roadblock with escalations. Their computer showed that I had purchased a European model with 32 gb of ram, apparently the serial number was entered incorrectly. On the second repair they had replaced the mainboard, which resulted in my phone being returned to me the way that it was. Once Mr Mackenzie's office was involved, things started progressing, but it was still painfully slow. Received the proper phone on Friday. IF they are interested in survival, then their customer service needs to ratchet up several notches. I realize that every company makes mistakes, but the measure of customer service is how they rectify those mistakes. They failed several times in that department.

The good news is that I have a Nexus 5 on the way now.
[G2 General] linksmask1:
So I often found myself hitting the volume buttons instead of power (when not using tap on), so I got a TPU case and tapped a rubber band to the inside of the case (across the opening) so the rubber band covers the power button when the case is on. The rubber band forms a sort of grippy button such that my finger naturally goes right to the power button. It does lift the case up a little bit in the back, but the case stays on fine. I'm sure instead of the rubber band, you could use a piece of silicon or rubber, and glue instead of tape if you wish too.

Just figured I might share this with people who may be having similar power-button-seaking frustrations :)
[G2 General] Ditey1:
Sounds like a great idea for those with difficulty - for myself - I love the buttons on the back! It was the main reason I got the phone because I was tired of grabbing my phone on the sides & always either changing the volume up or down or turning the phone off, etc. etc. Therefore, for me, the buttons on the back are just great & it almost gives me a sense of freedom to handle the phone without hitting the buttons on the sides.

However, I can see some people having a problem. Also, they could just feel with their finger, the bottom of the tpu case cutout & know that the bottom is volume down & then over the hump, is the volume up.
[G2 General] Ajoli:
I stippled the power button on mine. :)

Example of stippling on a shotgun grip. The surface around it is how it normally is.

http://farm8.staticflickr.com/7262/6887983878_1d68bdd506_z.jpg

I do this for a lot of my other stuff, so I though I'd give it a try with some really fine stippling. It's great, gives me immediate clarity to which key is the right one, plus I can just slide my finger down and when it stops on the rugged surface I'm in the right spot. Also works with gloves, of course, as they also grip it.
[G2 General] shook187:
First of all the title of this thread is pretty stupid. Who actually has trouble finding the power button on this phone?
[G2 General] Ajoli:
By finding he obviously refers to when you're holding the phone its not as obvious as it can be with the button on the side. You sometimes find yourself hitting what you think is the power button, but might be an edge next to it or such.

If you don't have the issue that's great, but a lot of others do, especially since most of us are used to using our thumb for it, on sidebutton.

PS. If you're going to do the "First of all"-approach, you should probably have more than one point to present. :P
[G2 General] v2.2v:
Your comment was a game changer. Thanks for playing.
[G2 General] trh1341:
You sir, win the XDA stupidity award! (That is very hard to do on this site! So many stupid people!) Congrats! What do you win??? A swift kick in the a$$
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] Loren Railsback:
Hey guys I'm posting the battery life of my i747 on paranoid android (4.3) what are you guys getting (and on what rom)?
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] aybarrap1:
If you are only getting that much screen time on a full battery cycle with heavy usage then something is wrong. On a heavy day I can get at least 2.5 hours and that is if I spend at least 30 minutes talking. Straight screen time is usually 3.5 to 4 hours.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] bleedingthru:
This thread needs to be closed there already is a battery thread
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] KennyG123:
Sorry, but this will quickly turn into a Best ROM for battery life thread and that is not allowed on XDA. Battery life is dependent on phone/usage/setup/apps/display brightness/signal strength/overclocking and many more factors.

Thread closed

Thank you for your understanding

Friendly Neighborhood Moderator
[Samsung Galaxy Exhibit 4G] dan-j:
:confused:I can not swap sd after installation AOIP 4.2 rom ... please, I'm from Colombia and I understand a little English Language, Spanish explain please... my phone is a galaxy exhibit 4g II ... thanks in advance
[Galaxy Note II Q&A, Help & Troubleshooting] robalm:
What happend ta SupremeBean*4.3 rom?
[Galaxy Note II Q&A, Help & Troubleshooting] levin143:
Geekynoob requested a moderator to lock the thread for the mean time. I think if there will be major update, will the thread be open again. You can still see geekynoob on some threads here.
[Galaxy Tab 10.1 Q&A, Help & Troubleshooting] kamchap:
Hi everyone,

Sorry if this is in the wrong forum.

I'm having a major issue connecting to a Bluetooth headset using my Galaxy Tab 2.

I've tried various workarounds including reseting the devices, removing all paired devices, making sure Visibility is on and etc. Just can't pair this phone with my headset.

The headset pairs successfully with other devices (iPad, iPhone) but it's a dead end with the Galaxy.

Any ideas? Workarounds? Apps to bypass the system pairing?

Reading through Google results and other forums, the Galaxy Tab 2 and the Galaxy SII are both plagued with Bluetooth pairing issues so clearly there's something wrong with this device.

Just want to see if anyone has any ideas.

I'm on 4.1.2
[Galaxy Tab 10.1 Q&A, Help & Troubleshooting] kamchap:
Anyone?
[Galaxy Tab 10.1 Q&A, Help & Troubleshooting] unubtanium:
Yes. You have posted in the wrong place.

Hint: http://xdaforums.com/forumdisplay.php?f=1596
[Nexus 7 (2013) Q&A] jnorrisman:
Every time I download the WWE app it force closes after about 3 seconds of loading, this has happened on all the Roms I've tried (Pac man, paranoid android, cleanRom, some stock rooted thing, and normal stock unrooted).
[Nexus 7 (2013) Q&A] makers_mark:
Sorry, but it appears that the app doesn't work on android 4.3. I just installed it, and it doesn't work. I'm running djl kangs rom/glitch kernel. If you read some of the reviews on the play store, as of right now, it doesn't work for people with 2013 N7.
[Nexus 7 (2013) Q&A] jnorrisman:
:( I hope they fix this soon but my hopes aren't too high because the last update was in august
[AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin] jproy12:
Like the title says it all, I'm about to sell my Galaxy S3 from Bell Mobility network to someone on the Fido network.

I just want to confirm that it will work? Also, I'm looking to unlock it, is there a good place to buy an unlock code? Don't want to waste my time to try the methods on here as I don't have the time to downgrade.

Thanks,

JP
[AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin] hovax615@hotmail.com:
This is the galaxy s4 thread not s3
[JAM, MDA Compact, S100 Software Upgrading] javier_teixido:
Anybody knows if it is possible to upgrade HTC Magician with a extracted ROM from HTC Prophet?

It seems the same hardware.

http://www.mobile-review.com/pda/review/htc-prophet-en.shtml

Regards to all
[JAM, MDA Compact, S100 Software Upgrading] jackleung:
Did U really read it before U post this question??

For 1, the CPU is "OMAP850 200 MHz" instead of Magician's Xscale 416mzh
[Galaxy Tab 3 Q&A, Help & Troubleshooting] Unreasnbl:
I am a paranoid person ...

A new user has posted a few times about a website that offers a download they say can root many devices including the new Sprint Tab SM-T217S.

The website is out of China and it is a new site. The company behind it is Kingsoft Technology Ltd. Their website has a few translation issues but it is mostly readable.

The site claims their software has been used by millions of users on hundreds of thousands of devices.

Perhaps they do exactly what they say they do, I don't know.

What seems more likely is their software may install something insidious on the Windows machine and the android device you are rooting.

I may test the software on a fresh Windows machine but I am no expert.

Does anyone have experience with KingApp? If I am way off base here please post that here.

Unreasnbl
[Galaxy Tab 3 Q&A, Help & Troubleshooting] kxhaz:
There was some posts in another thread about this when I was searching how to root my Sprint Tab 3. A couple people checked the code they could and could not find any issues and several had rooted their devices with no issues.

I rooted mine last night this way as well with no issues at all. I scanned my PC prior to installing the app and right after installing the app as well as after uninstalling the app and nothing came up at all in the scans at all. My Tab rooted with no issues and is running great. Installed Greenify and Titanium Backup and got both set-up and some of the bloat apps frozen and have had no issues and the Tab 3 is running great.
[Galaxy Tab 3 Q&A, Help & Troubleshooting] Unreasnbl:
Thanks for the info. I am not really concerned about the rooting. I will copy the Data and System partitions from the Tab before and after so I can compare.

I primarily worry about the software installing a root-kit or something on the PC. I still have not had a chance to mess with it, maybe this weekend. I think I will try running it in a Virtual windows install.
[Galaxy Tab 3 Q&A, Help & Troubleshooting] haxerpaylay:
I used the program to root mine, very easy and didn't mess anything up on my part.
[Galaxy Tab 3 Q&A, Help & Troubleshooting] pakisprings:
Its asking to enable USB debugging in developer options which I don't see in the settings on the tab. I've rooted several phones so I'm not new, But developer options is not where I would expect it to be. I'm guessing job security cause them to move it. Maybe?
[Galaxy Tab 3 Q&A, Help & Troubleshooting] hotaru2k3:
http://developer.android.com/about/versions/jelly-bean.html#42-dev-options
[Galaxy Tab 3 Q&A, Help & Troubleshooting] pakisprings:
Thanks. My lazy non detailed reading a$$ almost missed it.
[Galaxy Tab 3 Q&A, Help & Troubleshooting] HarlyFan:
Has anyone tried this with Verizon Samsung Galaxy Note 3, does it work?
[Galaxy Tab 3 Q&A, Help & Troubleshooting] billfog:
As far as I can tell the KingoApp website root tool did not infect my computer and it flawlessly rooted the 2 Samsung Galaxy Tab 3 7.0 (sprint SM-T217S) tablets I have.

I hate to admit that I sometimes get things from torrent sites but doing so has made me fairly adept at spotting rootkits and viri.

Of course using a virtual machine would be the preferred method to use something like this. I am paranoid of the source....
[Galaxy Tab 3 Q&A, Help & Troubleshooting] bob_beringer:
KingoApp rooted my Galaxy Tab 3 7,0 AT&T SM-T217A version as well :)
[Galaxy Tab 3 Q&A, Help & Troubleshooting] btvolta:
I am new to Galaxy Tab 3, but not rooting and flashing. I rooted also using that sight and all seems well.
[Galaxy Tab 3 Q&A, Help & Troubleshooting] nukebreath:
Are there any roms for this version of the tab 3..?
[Galaxy Note 3 Q&A, Help & Troubleshooting] Kefienator:
Hello,

i have a belgian unbranded note 3 N9005 without root and stock rom. you guys and other guys from my country have received 2 updates. MJ1 and MJ3 i think. i still haven't received an update.

i tried KIES 3, wont work, says i'm updated, i tried by settings, it says i'm updated...

if you can't see the pic, my current buildnummer is JSS15J.N9005XXUBMI7

thank you

edit: i can't upload it because i haven't made 10 posts:crying:
[Galaxy Note 3 Q&A, Help & Troubleshooting] Seraphim401:
Try searching for an update on sammobile and flash with odin.
[Galaxy Note 3 Q&A, Help & Troubleshooting] Kefienator:
thank but i'm not planning to root soon. but i'll keep in mind for the future. thank you very much for your responce!
[T-Mobile HTC One (M7)] chisledice:
I have been seeing a lot of folks talking about just going back to complete stock to install the update.

Is that the best option? Are we able to root 4.3 yet?

Do you need to reset S-off on the phone or what? I have seen a few different things out there today talking about this. My phone downloaded the update and keeps asking me to install ever so often but of course won't as I don't have the stock recovery console.

All help and info is appreciated!
[T-Mobile HTC One (M7)] Kay Rich:
I'm using Avatar ROM and my phone isn't even prompting me with the update. I'm really happy with my phone now so I'll give it a few days and wait for feedback on it.
[T-Mobile HTC One (M7)] chisledice:
I have just been using stock rooted as I have needed to keep my wifi calling.

I am used to Samsung's and Moto's and this is my first HTC I have worked with so the process of doing everything is a bit different.

Is there a way I can just flash stock recovery back and then install the update and be good to go?
[T-Mobile HTC One (M7)] churd83:
You can leave s-off but you need to go back to stock Rom and recovery to receive ota. I have a link posted a link in the ota is coming thread that will help you return to stock. If you updated firmware you just need to use a usb otg and a usb mouse cause touchscreen won't work
[Samsung Galaxy SL i9003] hitback:
hello. please help me my samsung galaxy sl i9003 always lag and hang after update to gingerbread ddlf2. and now, i downgrade it to froyo and it still lag and hang what will i do? :crying::crying::crying::crying:
[Samsung Galaxy SL i9003] Darktitor:
Hi :D

It's just Hardware problem ^^

Look at the Galaxy SL specifications :D

Or you can try CyanogenMod 10 by LoSconoscuito :) It's the best for this device

http://xdaforums.com/showthread.php?t=2138707
[Samsung Galaxy SL i9003] hitback:
what is the problem in the hardware? how to fix that? :(
[Samsung Galaxy SL i9003] RonnYap:
Follow my step.. lag issues maybe can be solve..

After flash Stock rom ddlf2...Flash kernel (CF Root) then backup ur Rom..

After that flash ext4..(Dont reboot) then restore back ur rom.. That All...

This ext4 format just for Stock rom not Custom Rom

EXT4 Format
[Samsung Galaxy SL i9003] hitback:
can you give me the step on how to flash this ext4. and how to back up my rom? thanks a lot :)
[Samsung Galaxy SL i9003] hitback:
sir?
[Samsung Galaxy SL i9003] hitback:
nothing happens when i flash ext4. still lag. :(
[Samsung Galaxy SL i9003] Darktitor:
Try CyanogenMod 10 :)

Envoyé de mon GT-I9195 en utilisant Tapatalk
[Samsung Galaxy SL i9003] hitback:
how to install that?
[Samsung Galaxy SL i9003] Darktitor:
First you need to root your phone

Envoyé de mon eeepc en utilisant Tapatalk
[Galaxy S 4 Q&A, Help & Troubleshooting] mjrs1973:
I have galaxy s4 rooted 4.2 sgh-m919 , I bought Samsung gear watch and thought would work wth rooted phone . need to know exact steps to get jelly bean 4.3 so I can use gear. I have rom manager premium v5.5.3.0 current recovery clockworkmod 6.0.4.4 ...... IM COMPLETELY LOST!!!!!!!!!!!!!! HELP PLEASE and I will pay whatever dividends you want or need!
[Galaxy S 4 Q&A, Help & Troubleshooting] Devo7v:
Unfortunately you've posted in the wrong forum. This forum is for the Galaxy S4 Active which is a different phone from the one you have, so I don't think anyone here can help you. You would have much more luck posting in the Samsung Galaxy S 4 SGH-M919 forum. Good luck