yashsingh1/xdaforums huggingface dataset:
[Nexus 5 Accessories] cassius_20:
Just received order 68655. This was to be applied on my white 32gb model. Ordered on black Friday and received it today (in in Vancouver) so shipping wise, it's above my expectations, given the holiday season. However, quality is not up to par. Please see attach photos. I noticed the camera ring was not a 100% circle, and more oval shaped. Though the pictures do not do justice, on hand it looks way off, especially the inner cut for the len's hole. In fact, both the lens and flash cut outs are not perfect circles.

Second, the "e" cut out is a bit off, and the bottom of the letter is not symmetrical. The "u" is also not accurate, in terms of the sizing.

I have purchased n4 and n7 2012 skins and have not seen this kind of quality drop off from this company. Understandably, when you go from small time to a corporation based business, you do get busier. However, quality assurance should always be number one, especially if you want your business to strive and expand. Clearly, quality assurance was missed, due to many of your other customers bringing forth similar issues.

Please revert back to the great customer service and quality control that you once had and please revise your skin for the white model. You mentioned in your mega post that you are currently revising the skin for the white model, and offering 80% off skins if repurchased. I feel that this is not enough, and people who have been affected by this should be offered a no cost replacement, including free shipping. If you strive to be the best skin maker out there, you have to live by it. My sample clearly does not show this, and I will be returning my order and awaiting for the revised model. This is not acceptable, as now I'll have to wait for an undetermined amount of time before you re-release a white-specific skin.
[Nexus 5 Accessories] DowntownJeffBrown:
dbrand just posted about all of this. See her post a few posts back

>^.^< Sent From Meow nexus5
[Nexus 5 Accessories] UnicornKaz:
I can't begin to imagine the effort it took to do a "multi-quotes" like that ... Respect and I stand corrected :good:

66345

68290

Both of my orders were re-sent and en-route ... ( Thank You for the respond ) ... how do I return the re-sent ? ( not here yet ) ... don't need it, just bring it back to the post office ? or should I hang it on the wall ? :confused:

cause... I've got The "White N5 Plague" issue ... :(

...as I owns 2 White variant ...just wait until you got everything together and send the correct items ( all in 1 hard cardboard package ) as the replacements ?

x2 of them ... more waiting for the cure ? :eek:
[Nexus 5 Accessories] cassius_20:
Yes, I have read the post in its entirety. Simply showing the pictures of the inaccurate cut outs so people are aware of the issues before they order.
[Nexus 5 Accessories] Itswagz:
The thing is... You don't return them. The faulty ones and the non faulty ones are yours to keep :)
[Nexus 5 Accessories] UnicornKaz:
LOL... nothing to keep ( at the moment ! ) :silly:

1st shipment(s) were lost ... 2 weeks gone by

just got responded yesterday and confirm a re-send x2 orders..

I'd just checked in and read the "multi-quote" reply and found out about the white variant plague issue..

so the resent/en-route package is of no use to me ... LOL

now I wait for the proper replacements ( 2 x white N5 variant ) ... $54 ...

will I get it for Xmas ?? ( 2 weeks ) :laugh: :fingers-crossed:

don't know .... :(

just make it right please ;)
[Nexus 5 Accessories] wardy01:
I really can't believe how petty some of you users are with these skins. OMG it's half a mm out on the nexus part. Would you get a f###***king grip of yourselfs. Its a skin.it's bound to have some parts that won't be 100% for you..

Wow any 1 would think your paying £100000 for it. Its 20 quid Max.

I'm sorry but some are just pathetic. If your phone is going into a judging competition then by all means moan and winge,

Dbrand I've had a few skins now from you. And I'm now awaiting my full wood one. All been fine with no arsehole issues.

I will wait for asking as it takes to get to my door. My life will still carry on and it will be here when it is.. Well done on a job well done so far.

All the best guys.

Regards .

Sent from my Nexus 5 using Pieeee
[Nexus 5 Accessories] Jayrod1980:
Is she cute? Jk
[Nexus 5 Accessories] Itswagz:
I think you should get a grip on yourself.

The white version is wrong and should be fixed. If something is wrong you fix it. Fine for you since you probably have a "black" n5. Pathetic
[Nexus 5 Accessories] UnicornKaz:
I'm willing to pay a higher price for the reason/selling point was -->>

quality and precision.

.. I also understand they screwed up and respectfully responded in the end.

but if you think I'm petty ... are you willing to part with $50 ?

send it my way for donation then ... :silly: :p
[Nexus 5 Accessories] cassius_20:
If precision was not there for the white model, they should have a disclaimer regarding the near fit, and if you like a perfect fit, wait an X amount of time. I was under the presumption that it was a precise fit for my white model, thus jumped the gun. However, it was then that dbrand had mentioned the imperfect cuts after the fact, while still selling them. My previous post was not meant to come off as a ****, I just wanted to show the imprecision so that buyers are aware. It's great that dbrand had acknowledged this, bit I feel that proper warning should have been in place before people place the orders, that is why I'm cheesed.
[Nexus 5 Accessories] DowntownJeffBrown:
In my mind fembot looks like this

>^.^< Sent From Meow nexus5
[Nexus 5 Accessories] Kendaihou:
I imagine her being a brunette.:confused:
[Nexus 5 Accessories] garyHal:
I have a white N5, got both the wood and titanium back. Disappointed that they don't align. I sent in an email about the front frames blocking my proximity sensor. Not really happy with my first time with DBrand.
[Nexus 5 Accessories] AHomelessGuy:
do you guys do discounts on front pieces if we already ordered and messed up the installation? I noticed that my Spigen tempered glass protector was conflicting and kept reapplying the dbrand to the point of no return :/
[Nexus 5 Accessories] rovertjoey:
Just received my black carbon skin. Took about 3 days. From the GTA.

Most of these comments are ridiculous. Entertaining though.
[Nexus 5 Accessories] dbrandSkins:
Just read through FemBot's megapost. Eloquent.

White N5 replacements will be available on Wednesday. Stay tuned for details.

Enjoy your weekend, the bots certainly won't be.

-Boss
[Nexus 5 Accessories] GabrielOspina:
Curious I ordered my 2 skins from dbrand at November 27 ,anyone experienced the shipping to Florida , preferably Orlando? How many days?
[Nexus 5 Accessories] dbrandSkins:
Just received more raw goods for the screen protectors. We'll be sending the missing pieces out on Tuesday morning along with a new front piece. Working on the updated White N5 right cutout now and it's looking fantastic.

bingo

Sorry about that. We'll replace both the front and the back for you. The back will have flawless nexus cutouts and the front won't mess with the sensor (and will include a screen protector).

Sure thing! Just respond to your order confirmation explaining the situation, someone will take care of you.

It'll likely arrive early this week.
[Nexus 5 Accessories] undercover:
Hmmm. 80 percent off replacement... It should be a free replacement, as it's "not as described". The most you should charge for replacement is postage.
[Nexus 5 Accessories] dbrandSkins:
You're right. We'll go with this plan for sure.
[Nexus 5 Accessories] dk206:
Any better pictures? This looks really reallly bad imo. Im sure you're right. Please, more pics!
[Nexus 5 Accessories] Mythos123:
anyone rockin dbrand with a SUPCASE Unicorn Beetle Case,

and can share some light if its a good combo with that matte clear back?
[Nexus 5 Accessories] Itswagz:
I would just like to say that the dbrand skin is so thin that it will almost fit with 100% of ALL cases. So the only question I would be asking is, is the case good? :)
[Nexus 5 Accessories] Mythos123:
yeah, i've heard good things about SUPCASE.

question is though if that semi transparent back does dbrand justice?
[Nexus 5 Accessories] ritchea:
First, I totally agree with you. It does, in fact, look just like it looks on the dbrand site only a little bit more glitter/shine. But, I tried to get a few more, although they are only slightly better. At least you can see how nicely the skin fits along the edges.

I've changed to gif format but xda keeps uploading the jpg. I'll look at my account.

Well, I reduced the size to a small % of what's allowed, but they don't seem to be coming through.

So, I guess I can't offer you anything else.

It worked from my phone. I will say that the nexus cut-out is not at all pixellated--jagged looking on the device as it appears in the pics. The cut-out is perfectly clean.
[Nexus 5 Accessories] Freddy_2110:
Would about that?

I would even pay 20$ for those X'es *______*
[Nexus 5 Accessories] spicydicy:
Everyone complaining so much, really guys?

I'm just miffed with Canada Post as this second order is still yet to be seen. I have 6 different packages coming, and all of them are over a week past their latest approximate date.

Unbelievable.
[Nexus 5 Accessories] thefiqs:
I ordered mine 30 sat nov. Dbrand posted it 04 dec, arriwed 07 dec to the UK. Great! It was faster then my new case from spigen uk. Haha. Tried to apply the back. Was sweaty and hard job for me. I not really an artist soul. Tried to do the best fit. But got tired because I was unable to put it nice. It is Titanium White BTW. :) Now I see there are complains about the white ones. So not just me. Now waiting for my screen protector and maybe will be replacement in the package without asking.

Anyway I like it. Not perfect but loveable.

Ah one more thing. Can I do something with the edges? It has a sharp feeling for my fingers.
[Nexus 5 Accessories] Itswagz:
Use your fingernail to sand down the edges
[Nexus 5 Accessories] knapz:
[MENTION=5091753]dbrandSkins[/MENTION] How about another sale in time for Christmas stocking stuffers? Thanks!
[Nexus 5 Accessories] 5hadz:
Complaint.

So for those of you who complained that I had complained too early, today is the 8th of December. My skin was shipped on the 22nd. It's been 18 days and this thing hasn't arrived. Email said 7-14 days, so I don't understand why it's not here yet.
[Nexus 5 Accessories] jimburke57:
The email says 7-14 business days.
[Nexus 5 Accessories] 5hadz:
...

*Falls into fetal position and cries himself to sleep*
[Nexus 5 Accessories] dbrandSkins:
creatorBots are working on updating the template on the White N5. Click here or view the attachment (edit: attachment won't attach) for a progress pic. It's pretty close to complete. We'll be sending out a mass email to Nexus 5 users regarding the situation once replacements are ready, but we'll probably post up here to let you guys get earlier access.

Order IDs? Someone will fix this right away.

Order ID? We'll have someone email you to confirm that everything went okay with the shipment.

lulz
[Nexus 5 Accessories] 5hadz:
Order #

Order #67481
[Nexus 5 Accessories] dbrandSkins:
Check your email.
[Nexus 5 Accessories] roilosh11:
Can you guys check my order too, #71426? Thanks!
[Nexus 5 Accessories] dbrandSkins:
lol... it's been 1 business day since your order was shipped. Your delivery address is statistically one of the slowest countries on the planet to deliver letter mail. Sorry buddy, expect it to be a little while.
[Nexus 5 Accessories] roilosh11:
Hehe yeah tell me about it.. It's okay, hopefully the wait will be worth it :sly:
[Nexus 5 Accessories] 5hadz:
Thank you

Replies like this make me a happy, happy man.

I shall consult the website on my choice and reply back ASAP.

:cyclops:
[Nexus 5 Accessories] dbrandSkins:
Yeah sometimes postal workers can suck. Sorry about that. If possible, let us know if you have a white nexus 5.
[Nexus 5 Accessories] spicydicy:
Its no rush bots, I'll give it a few more days to see what is up, but the order is 60642.

I've chatted with a bot a week or so ago about it, I'm not angry, it's not your fault, it has to be Canada post.

If you want to email me we can go into it further, I just don't know what the issue with them is.

It's for a black nexus.
[Nexus 5 Accessories] cc16177:
I've seen mention in the thread that skins for the white Nexus 5 didn't fit perfect but then I also noticed you said somewhere that they were going to be fixed.

If I placed an order yesterday should I expect the earlier version that didn't fit quite right or the latest?

Thank you
[Nexus 5 Accessories] dbrandSkins:
Respond to your order confirmation, a more knowledgeable bot (well... a bot in a more appropriate dep't) will be able to help you before it's shipped.
[Nexus 5 Accessories] cc16177:
Thank you.
[Nexus 5 Accessories] dbrandSkins:
Screen protectors and ready. We'll be sending them with an additional free front piece so that you can install them together. We'll also be including a microfiber cloth. There's a few thousand to package up, expect yours to be sent out on Tuesday morning.

No need to question whether or not you'll be getting an email about shipping or whether your front piece will be re-shipped with a screen protector... the answer is yes.

Have a good one, XDA!!!!!!
[Nexus 5 Accessories] ysuleman:
Hey!

I have the white nexus coming in tomorrow. How long do you think it will be for the new re design of the white? or should i just order?

Thanks
[Nexus 5 Accessories] AHomelessGuy:
what color is the front piece going to be? say we ordered a white carbon fiber / sides / wood back im guessing it'll be white?
[Nexus 5 Accessories] dbrandSkins:
I'd wait until Wednesday. When you do end up ordering, make sure to specify in your Special Instructions that you want the White Variant. A simple statement such as "IT'S FOR A WHITE N5, I'M NOT RACIST" will be more than enough.

It will be identical to the style you originally ordered.
[Nexus 5 Accessories] thefiqs:
All white orders will be replaced automatically after you finished the new version?
[Nexus 5 Accessories] omama:
Hi,

I have received the skins as ordered, but without Screen protector ( which will be dispatched separately on 4th Dec). i wanted to know can i still apply the skins? i should wait for Screen protector to arrive?

Thanks,

Omama
[Nexus 5 Accessories] Itswagz:
They are also going to be sending u another set of the exact same front skins u ordered. So u can apply the front skin now and wait for the other skins and protector to come anyway.
[Nexus 5 Accessories] roilosh11:
lol actually got it today, was surprised how quick it got here, feels excellent ! One drawback is the sharp edges of the frame pieces, but I can get used to it ;)
[Nexus 5 Accessories] emerica243:
Looks crooked, or else your cameras shot \ viewing angle is off
[Nexus 5 Accessories] roilosh11:
No the camera is fine, it is kinda crooked. Too lazy to try again lol :cool:
[Nexus 5 Accessories] Iphony89:
Finally received my skins but while I'm impressed by the quality, I'm already looking forward to the revised white versions, the excess white on the sides really throws off the mahogany color.
[Nexus 5 Accessories] neuromacer:
Delivery to UK

Has anyone had a problem receiving their dbrand skin in the UK? Mine was despatched on the 26th Nov and estimate delivery was 7-14 days. Hitting the 14 day mark now and still now skin :( Will give it a few more dys until I contact dbrand direct.
[Nexus 5 Accessories] Itswagz:
7-14 BUSINESS days. Saturdays and Sundays don't count. You haven't hit the 14 day marks and your only around the 9 day mark.
[Nexus 5 Accessories] custo:
You're on day 8
[Nexus 5 Accessories] M.Noury:
Mine was shipped on 9th Nov and not received maybe lost

I Lost hope of receiving it. I just wanted to see the spiderman post stamp

lol
[Nexus 5 Accessories] Itswagz:
Did u send dbrand a message? They will reship it for you
[Nexus 5 Accessories] M.Noury:
I did

but they replied that i should wait till 20th Dec
[Nexus 5 Accessories] newtonfb:
Does dbrand make custom cuts?

I ordered a spigen neo hybrid case and want skin on back of that. Is that possible ?
[Nexus 5 Accessories] nextelbuddy:
HI DBrand!

I have #71391

It didn't come with a screen protector with my full skin but an nice insert stating when they would send one in when more stock arrives on Wednsday the 4th. Was that Dec 4th or Jan 4th?

Will that come with a new front skin piece as well or only the screen protector insert?

Thanks and love the skin so far.
[Nexus 5 Accessories] Itswagz:
Nope that's not possible. They would have to take like 10000 measurements to get a fit for that case. They only do customs for stuff they already have measurements for. Etc nexus 5 n4 iPhone skins they don't do skins for cases

---------- Post added at 01:47 AM ---------- Previous post was at 01:46 AM ----------

From what I understand. They have had a lot of orders to get through with screen protectors. And they also said that they will ship another skin of the exact same skin u ordered ^^
[Nexus 5 Accessories] nextelbuddy:
Great thanks for the heads up!
[Nexus 5 Accessories] hullbay:
Thinking of purchasing, a quick question beforehand...

My phone is taken in and out of a leather sleeve with a pull tab throughout the day.

Will I have any trouble with this skin while doing so?

I'd hate for this to start to peel off at the bottom or top after a few weeks of putting the phone in the sleeve and pulling it out.

[MENTION=5091753]dbrandSkins[/MENTION], what do you guys think? Can anyone else speak from experience?
[Nexus 5 Accessories] Itswagz:
It won't peel off at all of you apply it correctly with a hair dryer then smooth the edges out with your fingernail
[Nexus 5 Accessories] UnicornKaz:
3 weeks and

NOTHING

to be seen while I'm 45min. drive from T.O ... :silly:

I can believe Canada Post lost it once ... but

TWICE ?

:confused:

when the redesign/Correct White Variant become LIVE ... please resend with a tracking number ?

Thank You !

Orders ###

66345

68290

~~~~~
[Nexus 5 Accessories] bmdixon:
I had an order go missing twice (to UK), they resent it each time without any trouble. I then had another order turn up first time. It's annoying that it can get lost but there is only so much dBrand can do once it has been shipped...
[Nexus 5 Accessories] UnicornKaz:
...A one time tracking mail would save them money instead of multiple sending and materials don't you think ?? :victory:
[Nexus 5 Accessories] DowntownJeffBrown:
No because the vast majority of skins get delivered in time. They would have to raise the shipping cost to add tracking and tracking is only guaranteed in Canada. Like if I ship a package in the USA through usps it's only guaranteed to be tracked in the USA. They can't control other countries tracking. I've shipped many things international and sometimes the tracking works in other country's and sometimes it doesn't.

>^.^< Sent From Meow G2
[Nexus 5 Accessories] AdamF77:
I know it's a Nexus 7 but I've just modded the back of mine with some vinyl and plotter I have, plan on doing the same with my Nexus 5 when it turns up:
[Nexus 5 Accessories] 00MATRIX00:
That nexus X looks so EPIC. Did you put it under the skin or what?
[Nexus 5 Accessories] DrunkFuX666:
Does anyone have any coupon codes for discounts on dbrand... 20 bucks for just the back and sides is pretty steep :S
[Nexus 5 Accessories] AdamF77:
My Nexus 7 doesn't have a dbrand skin. I simply measured the logo and cut the shapes myself with some vinyl and a plotter and stuck them on individually to the Nexus 7. I was actually thinking of cutting them in loads of colours and putting them up on ebay if people were interested.
[Nexus 5 Accessories] spicydicy:
Sign me up for some n5 and n7 ones.
[Nexus 5 Accessories] KelvinJet:
Quick question: does the wood model for the black Nexus 5 have the cut out fitting problems as well?

Thanks.
[Nexus 5 Accessories] DrunkFuX666:
I gotta agree... The "X" looks super sexy... But must take a lot of precision cutting and sticking...
[Nexus 5 Accessories] AdamF77:
Initially yes, I had to first measure precisely and through trial and error had to keep cutting tests on my vinyl plotter until I had it right.

Now that it's entered digitally its now just matter of sticking whatever vinyl colour I choose into the plotter and it cuts it out for me. Sticking it is the easy bit!
[Nexus 5 Accessories] reeco:
Dope, just Pm'd you.
[Nexus 5 Accessories] dbrandSkins:
sent over two thousand screen protector + front skin re-shipments sent this morning. anyone who ordered a front skin should be receiving a replacement front skin plus two screen protectors.
[Nexus 5 Accessories] hullbay:
[MENTION=5091753]dbrandSkins[/MENTION] :confused:
[Nexus 5 Accessories] DowntownJeffBrown:
I would buy it. In fact you have a PM

>^.^< Sent From Meow nexus5
[Nexus 5 Accessories] spicydicy:
Hey bots, just wondering what our options are going forward with my order. I know we have sent out 2 now, and neither have shown up. I know it's not your fault, anything we can do regarding Canada post?
[Nexus 5 Accessories] Itswagz:
I think the most they can do is refund it for you.. Unless I think you wanna try getting it sent 1 more time..
[Nexus 5 Accessories] AdamF77:
Just did a few more tests for those interested :fingers-crossed:

Vinyl pieces are simply removed from the backing paper with a scalpel and carefully placed into position for each corresponding bit of the logo.
[Nexus 5 Accessories] DowntownJeffBrown:
Wow that looks awesome... you got me excited :cool:

>^.^< Sent From Meow G2
[Nexus 5 Accessories] 00MATRIX00:
looks great:fingers-crossed:.but you will go with the original nexus x color right?
[Nexus 5 Accessories] AdamF77:
I was thinking of offering a variety of colours but the original will definitely be one of them!

Anyway I think I've unintentionally hijacked this thread a bit so lookout on the N5 & N7 forums for my own thread some time soon!
[Nexus 5 Accessories] mjs2011:
Awesome, I'll be on the lookout for this.

PS everyone, are the correctlys sized White back pieces out yet? I'm way behind on this thread!
[Nexus 5 Accessories] reeco:
Shut up and take my money already!!! :)
[Nexus 5 Accessories] shawnaye:
I'm definitely looking to it too, place your thread in your signature please =D
[Nexus 5 Accessories] bradputt:
OMG, i have looked on ebay for the exact thing!! please sell this and ship internationally!
[Nexus 5 Accessories] UnicornKaz:
[MENTION=5091753]dbrandSkins[/MENTION]

I think it's best at this time for me to formally request a refund... Etc as obviously I'm not going to get my 2 orders by Xmas.!

Order 66345 - - > 2 backs & 2 sides - - > $37

Order 68290 - - > 2 fronts - - > $17

Total - - >> $54

You have to end of business day tomorrow to respond before I'll file for a refund through PayPal.

Thanks.

Sorry... Can't wait any longer as the intention was originally for Xmas... Etc... Just have to look somewhere else.
[Nexus 5 Accessories] Itswagz:
Can I ask what country you live in?
[Nexus 5 Accessories] UnicornKaz:
CAMBRIDGE ONTARIO!

I'm 45 minutes drive from their company... Less then a 100 km

:eek:
[Nexus 5 Accessories] Iphony89:
Any word on when the White revisions will be available?
[Nexus 5 Accessories] shawnaye:
That's quite a laugh really.

Haha I can't imagine how long it'll take for me to receive an order here in South East Asia.
[Nexus 5 Accessories] UnicornKaz:
Not as much funny as a couple stuff I recently bought from China after the dbrand orders, has already arrived in the last couple of days. :eek: :eek:
[Nexus 5 Accessories] shawnaye:
Is China now more efficient than Canada?!
[Nexus 5 Accessories] Itswagz:
You must gave the worst luck out of everyone.. And its not dbrand fault it's Canada posts fault.
[Nexus 5 Accessories] spicydicy:
Its not just him, it's a lot of people. Canada Post is a joke, I have countless stories about their incompetence.
[Nexus 5 Accessories] Itswagz:
Are you telling me that Canada post is the only joke out of all posts?

:rolleyes::rolleyes::rolleyes::rolleyes:
[Nexus 5 Accessories] Stylez Ray.:
Holy!!! Need that Nexus X now! Great idea and good job:good:
[Nexus 5 Accessories] davwman:
I wants!