yashsingh1/xdaforums huggingface dataset:
[Nexus 5 Accessories] dbrandSkins:
Indeed, your cancellation was taken care of within 10 seconds of your response :)

1. Sorry, no ETA on materials. Rules are simple on new product releases: wait for the Boss to give a green light and don't question anything.

2. Yes, it will have our signature "nexus" cutouts just like all the others. In addition, we'll be offering the checkbox to select "no nexus cutouts"; similar to the way it is on the Nexus 4 purchase interface. For now, if you want "no nexus cutouts", just write so in the Special Instructions section of checkout. There's never any charge for this.

3. We're taking photos of the Nexus 5 in both black and white (exactly 196 total photos) this week. We'll upload them as soon as they're ready, likely by Monday. If you just want to get an idea of how the materials look, visit the Nexus 4 models page.

;)
[Nexus 5 Accessories] ca77:
Looks pretty neat - supposing they're ready to adhere correctly to the odd material the black Nexus 5 is made of.
[Nexus 5 Accessories] Kwami:
I'm considering a Spigen Ultra Hybrid (new member, can't link to it) with a dbrand skin on the back. Do you think that the front skin would work, too? Or would it make the phone too thick for the case?
[Nexus 5 Accessories] Fastyy:
oh ****... :(

So I will wait for the next deal :)

Just one question : If I remove the skins, it will damage the original cover ? by example, If I want to sell my phone and get back to stock...
[Nexus 5 Accessories] vin4yak:
No, it won't. Make sure you use a hair dryer to heat up the skin before removing it. If you do it precisely, you could even re-use the same skin again! ;)
[Nexus 5 Accessories] Black Dawg Down:
Has anyone who bought on the 50% sale had their order shipped?

It's been 5 days now and there is still no shipping confirmation.

I understand they have a massive order from the sale, but this is just super slow.
[Nexus 5 Accessories] mmmmBACON:
You do know most businesses don't operate on the weekend right?

The sale was Thursday, until basically business hours were over on Friday. Then came the weekend where they were closed. Today is Tuesday, it's only been 2 - 3 days depending on if you ordered Thursday or Friday, not 5.
[Nexus 5 Accessories] Kendaihou:
Sale was on May 29. It takes approximately 1-2 days to process the order, depending how many orders they get by the end of the week they can usually do the processing quick.

Weekends don't count as business/shipping days because Canada Post does not work on the weekend, so dbrand could not possibly ship on weekend.

If you did not get a shipping confirmation yesterday or today. You will get it by the end of the week, hopefully. Rest assured the bots are working around the clock to get these massive orders shipped through.

I'm waiting for mine to ship BTW but I am not impatient for it :/ I live about an hour and a half away from dbrand so I'll get it eventually. Never had a problem with their shipping maybe cause I'm so close....Buy ya hope you get what I mean.
[Nexus 5 Accessories] Black Dawg Down:
Of course I do, I'm not an idiot.

All I'm saying is, by today's standard, it's very slow.

On their auto receipt email, they stated that they will email the shipping details in the next 48 hours. And yes, I know it means 2 business days. But now they've missed the window.

In the end, it doesn't really matter as it will take at least 2 weeks from shipping date to get to where I am in Australia.

I guess I'm just used to eBay and Amazon where they've never taken longer than 2 business days to ship.
[Nexus 5 Accessories] spicydicy:
They also had a sale that was 50 percent off everything they list.

This brings in much larger traffic and sales than normal, which was communicated by them earlier in this thread, along with an apology for the later than usual shipping times.

Some people are remarkably impatient.
[Nexus 5 Accessories] DrunkFuX666:
As Spicy Dicey said, If you read just One page back you would have read this...

Hey everyone!<br />

<br />

I still haven't gotten a chance to catch up with all the posts. We got a crazy number of orders during the sale, averaging one order every 23.81 seconds. The crazy part is that the traffic didn't die down, meaning the following day was almost just as nuts in terms of sales (average sale frequency of 28.32s). <br />

<br />

We're going to do our very best to ship them all on Monday morning, but that means I definitely won't be around much this weekend (again) to catch up on the thread. If there's something urgent regarding your order, just email us. Please try not to email us multiple times if you don't receive a response right away. It's in the inbox and will definitely get processed before Monday morning.<br />

<br />

Talk to you all soon!<br/>

Everyone wants their new skins but with that many orders, you have to expect delays, Not to mention they already had the decency explained the situation to us beforehand... If we were in the dark as to what's going on, that was a different story... So relax... Or... You can always cancel your order and try to find them on eBay or Amazon :)

Sent from my Nexus 5
[Nexus 5 Accessories] Kendaihou:
Just want to clarify.

This is a general note for people reading this thread and those who have question about shipping cost in the future (if any):

Its not $3 flat rate shipping worldwide anymore. I think they mentioned already why it went up (don't remember if they said so on here or on their FB page) it should've been changed on their site already I guess it hasn't. Its $3 shipping only in Canada/U.S. Unfortunately its an extra $2 for international. It only changed just recently. Here's why it went up and it has nothing to do with dbrand. The postal service that we use in Canada (a.k.a. Canada Post) jacked up the prices for postage and shipping and dbrand was forced to add the extra $2 to balance the cost. dbrand are still paying much more than what they are charging for international shipping (they make basically close to none profit shipping their products)
[Nexus 5 Accessories] .pyro:
They are coming, yeah!!! Can't wait to put one of the skins on the back of my Neo Hybrid :)

Enviado do meu Nexus 5 através de Tapatalk
[Nexus 5 Accessories] rippernz:
I just got a shipping notification from the big 50% sale. 7-14 days to AUS
[Nexus 5 Accessories] DrunkFuX666:
Yep... I got the shipping notice too... 7-14 days...

Sent from my Nexus 5
[Nexus 5 Accessories] esegara:
Yeayyyy.... 3-6 weeks to Indonesia :p
[Nexus 5 Accessories] Charlus97:
Wow.. After about 2 months of use, the skin need to be changed.. I did'nt do anything special with my phone (Just get in/out of my pocket every days) and the skin is now starting to come off and to tear.

Not the quality I expetect for 17$..

EDIT : Some pics of some of the problems on the skin...
[Nexus 5 Accessories] jj14:
Ouch - that is NOT good (and I don't mean the slow loading pictures:eek:). DBrand doesn't even indicate a warranty on their site.

Did you try to contact DBrand and see what they say? Will they replace it without a charge?
[Nexus 5 Accessories] Charlus97:
Woops, sorry for the slow loading speed (they are on my french personal server), 'gonna fix that asap.

I did'nt contacted them, but I dont think they will do anything as the skin is 2 month old, and, as you said, they is no warranty on the website.

Edit : Should be fixed for the loading speed. My server's peering are too bad to use it as a worldwide image hosting server :(
[Nexus 5 Accessories] exb0:
Just got notification for the 50% sale too. 3-6 weeks to Malaysia :C
[Nexus 5 Accessories] Kendaihou:
Looks like it must have gotten snagged on something, could be a thread in your pocket, a piece of lint or something without you noticing. Send them an email with your Order ID for the skin(s) you bought and see what they say. They will usually will hook anybody up with a free replacement, even after 2 months.
[Nexus 5 Accessories] Charlus97:
Well, if a vinyl skin cannot resist to a daily-usage in a pocket, there's a problem.. (And by daily-usage I juste mean coins, notes, headset. I usually dont have anything else in my pocket
[Nexus 5 Accessories] bofbaz:
[MENTION=4693935]Charlus97[/MENTION]

My black titanium skin behaved like yours.. I also had to take off the frame vinyl because it loosened and parts of it "broke".

See the pictures in the quote..

I reordered... but for the frame I'm using a N4 retro style bumper now.

Sent from my Nexus 5
[Nexus 5 Accessories] Charlus97:
Well, I have some "broken parts" like you too. But skin is also srarting to remove itself...
[Nexus 5 Accessories] Seadra:
contact them, m sure they will help you out.
[Nexus 5 Accessories] jj14:
That is encouraging. Thanks

Does anybody here know what their warranty policy is? I sent an Email to them, but no response yet.
[Nexus 5 Accessories] spicydicy:
I would just wait for them to reply to you instead of having random users try and answer questions for you. Might not get the right answer unless it's from them themselves.

Hang tight. They had 800p orders from their sale to process. I have no doubt they will get to you as soon as they can and work something out.
[Nexus 5 Accessories] Seadra:
I sent an email a week back and got the response after 5 days. Patience mate. :)
[Nexus 5 Accessories] chicken66:
Have had this skin for 5 months or so

It's been awesome. Prevents scratches to phone and barely can see the scratches on the skin. Hasn't broken on me either.

10/10

And the carbon fiber is unbeatable. Great texture. And definitely eye candy!
[Nexus 5 Accessories] jj14:
lol! Yesterday was the 6th business day :) I'll wait though - not much else I can do anyway ;)
[Nexus 5 Accessories] PsychDrummer:
Does anyone know if I order now, would it still be a fairly long delivery wait? Are they still sending out skins from the 50% off sale?
[Nexus 5 Accessories] Kendaihou:
Are they still sending out skins from the 50% sale? That's a possibility, I wouldn't know. Even if you order now it probably won't ship till mid next week at most, Tuesday the earliest minimum. Canada Post doesn't run on the weekend. Dbrand still has to process your order and stuff, as well ship any orders they probably got the end of this week.

They still have very fast shipping though.
[Nexus 5 Accessories] PsychDrummer:
Thanks. They ship out of Canada?
[Nexus 5 Accessories] Kendaihou:
They sure do.[emoji12] It's a Canadian company straight out of Toronto. Land of maple syrup, poutine and moose.
[Nexus 5 Accessories] .pyro:
And they arrived today. Fast as always. :)

Enviado do meu Nexus 5 através de Tapatalk
[Nexus 5 Accessories] 0b095:
My black titanium order from May 29 has arrived for both nexus 5 and moto g. It looks really original on moto g, you cannot even tell if it's an add on by looking. On nexus 5, however, it's not as good as on moto g. Here it is.
[Nexus 5 Accessories] Zephyr101:
Got my red true color today. Feels amazing and it looks amazing with the white nexus 5, thank you so much Dbrand!
[Nexus 5 Accessories] mmmmBACON:
Sometimes the classic skins just look sexy as hell!!

My Black Titanium skin is taking a break, nicely repackaged for later. Out comes the Black Leather.

Black and Red in full force tonight, looking classy! :laugh:
[Nexus 5 Accessories] fascinate:
How does the feel of the black titanium compare to the black leather? Mostly in terms of grippiness.
[Nexus 5 Accessories] mmmmBACON:
It depends on your hand type really. Do you generally have dry hands or moist hands?

If dry, I would say the Black Leather is grippier due to the somewhat more matte finish and non uniform texture design. While the Black Titanium has slightly deeper grooves, the finish is a little bit smoother in that the grain pattern is all in 1 direction. So it might slip a little bit easier vertically. But both are grippier than the standard back of the Red phone.

If your hands are moist (not sweaty), there isn't really much of a difference. Both will offer equally good grip and you shouldn't have a problem with the phone slipping around.
[Nexus 5 Accessories] xCTRL:
So they are giving coupons for free skins? I wouldn't mind to test some of their products:)) that red cf just looks so good[emoji108]
[Nexus 5 Accessories] Nbsss:
I have the same issue, similar time length also. Sent an email and they offered 50% off, contrary to what most here have said regarding free replacement... And they replied during their 50% off sale period.. So yeah, don't expect much lol
[Nexus 5 Accessories] eneka:
Just got my white skin after ordering during the 50% sale. I originally had a Dbrand skin on my Nexus 4 and was heasitant to get one for my Nexus 5 because it didn't look as nice as it did with the Nexus 4. I finally bought something from slickwraps when they were having a sale and man has that left a sour taste in my mouth. I just installed my dbrand skin and I can't stop starting at it because it's so beautiful! The cuts are so much better than slickwraps.

The only nitpick is the back sticker where the headphone jack is, the sticker protrudes just a tiny bit whereas the slickwrap cuts around it. Other than that, Dbrand is 100x better.
[Nexus 5 Accessories] nooktablet:
Just got mine this evening.

Skipped dinner and took my time of 3 hours for it trying to make it perfect but still messed up. Misaligned everything with my shaky hands. With the screen protector I used tape to lift it up and re-align but didn't know what to do with vinyl.

As for review, it appears that the cutouts are perfect. You just need to really apply it meticulously if you want it to be well aligned. And make sure your hands don't shake like mine did.

Overall, I'm 95% satisfied.
[Nexus 5 Accessories] Charlus97:
6 days since I contacted them.. Still waiting for an answser..
[Nexus 5 Accessories] bofbaz:
Contacted them 10 days ago because they sent out a cancelled order but they didn't replied to my cancellation which was on the day of order either to my last contact.

No go, dbrandskins.

Your customer care was good - but now... To be honest, I'm not satisfied anymore.

Sent from my Nexus 5
[Nexus 5 Accessories] the1onewolf:
I just got mine over the weekend and it looks really nice.

I have to my RMA my phone though losing my brand new skin in the process :/

Ugh :(
[Nexus 5 Accessories] Charlus97:
Well, as there's more and more users saying that they didn't get an answer, i'm gonna get one by another way. Thank you PayPal for the ability of making complaints
[Nexus 5 Accessories] spicydicy:
You guys are taking things a bit over board. They just had a weekend sale where every single product they carry was fifty percent off. They literally told us they had over eight thousand orders go out on one day. One day.

And you're upset you aren't getting a response. If they took the time to reply, you'd be upset they were replying to comments and not filling orders.

Go ahead and buy a competitor instead. You're just wasting money. You'll be buying dbrand again because the others just arent as good.
[Nexus 5 Accessories] Black Dawg Down:
80,000 orders or not, and no matter how good their product is, not replying to a customer's email after 10 days is not good customer service.

A simple auto-reply saying they are very busy but will get your concerns addressed in due course, will allay much of the anxiety.

If there is another competitor who has better customer service but inferior product, I would choose them (

for me

). If there is no other competitor, then I will just have to do without the skin.
[Nexus 5 Accessories] JCBomb:
The skin are removable.
[Nexus 5 Accessories] spicydicy:
They did let customers know about the increase in sales orders and reasons for the late replies. Right in this thread.

If you want inferior products for your devices, that's your choice. You're the only one who pays for it.
[Nexus 5 Accessories] Black Dawg Down:
Only

in XDA forum. Do you ever think about other buyers who do not even know what XDA is, and form the vast majority of the orders?

What they should have done is send an email to every buyer advising them there are delays.

Similarly to people asking for support, inform them that there are delays due to recent massive 80,000 orders. For example, previous posters saying their email has been unanswered for 6 and 10 days.

Of course, and as I said before, it's for me.
[Nexus 5 Accessories] vanisleryan:
You should check your junk folder....I thought same as you once and turned out response was in my junk folder.
[Nexus 5 Accessories] rippernz:
got my skins today (in Australia) from the sale. now to apply them

edit: missing 1 front skin
[Nexus 5 Accessories] piskotek:
They also posted about it on their facebook page AND they apologised about the delays in the emails they sent when they dispatched the orders (that 48hrs confirmation email).

So... Keep up the good work, robots!!
[Nexus 5 Accessories] bofbaz:
After posting my compaints here, dbrand customer service answered to my email and I replied to it. Let's see how fast they can handle it... :cowboy:
[Nexus 5 Accessories] Charlus97:
Yep, same here.

They are sending me a new skin :)
[Nexus 5 Accessories] rippernz:
were you missing a skin?

I used the contact form on there website but haven't had a reply yet
[Nexus 5 Accessories] Charlus97:
Nop, my skin started to have tears, etc after 2 months of use. (look a few pages before).

I geet a reply in about 7 day
[Nexus 5 Accessories] bofbaz:
I received a red carbon skin and put it on my N5 and put a self-made coloured X on it.

I am not really happy with the alignment of the Nexus-Letters so I want to share it with you to hear your opinion.

Skin was realigned twice to foreclose a crooked alignment.

I will test it with black carbon again
[Nexus 5 Accessories] cartmenicus:
looks like you applied it erong￼ took me a few tries to get it just right.
[Nexus 5 Accessories] rollerdyke44:
can i ask you how you made the coloured X?? used any program for design?
[Nexus 5 Accessories] Charlus97:
Just got my replacement skin (Canada => France is 3 working days \o/)

(They really need more bots : I just get an email from a robot saying that the skin was just dispatched, lol)
[Nexus 5 Accessories] spicydicy:
Got my pack of skins today. 8 in total. Can't decide which to use first.

Quality is top notch! Just as I have come to expect from dbrand.

Matte feels great, sticky enough, a little bit of rubber to it. Will definitely hold up to every day wear and tear.
[Nexus 5 Accessories] Charlus97:
You're saying that because many persons are having exactly these problems (skin didn't resist to a daily usage and started to tear) ? Such a coincidence..

I'd like to see a picture of your 8 skins you bought for $130+ (maybe more ?) :)
[Nexus 5 Accessories] KantSeeMe:
Had my skin on for about 2 months now and I must say it still looks the way it did when I first put it on. Mind you my phone is constantly in and out of my pockets.

The only complaint I have would be that the front skin that goes over a portion of the screen, sometimes shifts. It is nothing major because I just re-adjust it, but I wanted to know if this happens to anyone else? I do not have a screen protector on the front, could this be why the sides shift in towards the middle of the screen sometimes?

I am 100% satisfied with the alignment and cutouts, I was able to get the back to hug the lettering nice and snug. Thanks Dbrand!!
[Nexus 5 Accessories] exb0:
If anyone ever complains about dbrand's customer service, they must be tripping balls.

I got my skin yesterday and noticed some imperfections, emailed them and they just told me they'd send me another one for free. Didn't even ask for proof (although I'd be totally happy to provide them proof).

dbrand, you just got yourself a promoter in Malaysia. I'm gonna promote you to every single friend I know hahahahaha
[Nexus 5 Accessories] toxicpaulution:
What happened to them saying about putting out new skins whenever the new site was up? Just curious because I haven't seen anything about it yet.
[Nexus 5 Accessories] Kendaihou:
They did already. The matte skins. Also, they put up a couple of new devices as well. Bamboo and blue carbon will be on the site soon hopefully.
[Nexus 5 Accessories] bofbaz:
Hopefully.

[MENTION=5091753]dbrandSkins[/MENTION]

Slightly off topic:

Is black titanium the 3M DI NOC ME-379 vinyl?

I'm searching for a dark metallic vinyl for my car's interior.

Sent from my Nexus 5
[Nexus 5 Accessories] joshnichols189:
Lol so just because one person is satisfied with their order amidst some complaints they're automatically a company shill? Get over yourself. If the company needed a shill (they don't), don't you think it's a little stupid for them to have one shill claim they bought eight sets, or a couple of shills each claiming they bought one? Think about it, then grow up.

If you really must know my red dbrand has been on my Nexus 5 for months and is still just fine as well.
[Nexus 5 Accessories] Charlus97:
I'm just saying that this person (according to many MP's) seems to have some interest in his posts.

I did't said anything about other customers posts saying that their skins are great : Their skins ARE great (but cutting errors can happen during the process) , that's not the question. But their customer support seems a bit slow.

I'm just speaking about a specific user who "bought" 8 skins for $130+ and, coincidentally, is saying that skins will resist to daily usage and will notre tear. Seriously, who buy 8 skins for their first order and who is going to spend $130+ just for skins ? Oh and, of course, this user had already posted something when me and other people started to complain about custommer support. Such a coincidence.
[Nexus 5 Accessories] joshnichols189:
Where does it say that the person that bought eight skins bought eight sets? Maybe they bought four front skins and four back skins? That's only $68 before shipping, and eight skins. The user said skins, not sets. Then take into account the sale. And if you look at the signature and their post history, they have multiple devices that Dbrand makes skins for. It does not seem hard to believe at all. How is it a coincidence that someone who has no issues with a product mentions in the thread for the product that they have no issues? Especially if I liked a company and thought their products were great, I would speak up if I saw nothing but bashing the product with my good experience.

Not to mention said user has been active on this Dbrand thread since at least March. It's not like they came out of nowhere and proclaimed "HEY GUYZ I BOT EIGHT SKINZ DBRAND ROX!!!". They've been an active participant on this thread for at least three months.
[Nexus 5 Accessories] x10user2011:
Hi guys, I'm looking to buy just a skin for the back of my device but I have a question before I do so.... I want to use a case at times during outdoor events and such in order to protect it from drops, but most of the time I just use my phone with no protection. So if I use a skin for the back, can I still use cases?

PS. I only use really thin cases like the Spigen ultra slim. Would that cause the skin to peel off etc. ?
[Nexus 5 Accessories] anirudh412:
The specific user you mention, spicydicy, has been with dbrand like I and many others since a very long time. We all can attest to their quality and customer support. Sure, even back then there were some really fanatical followers of the company ;) but hey, the company earned it.

As for their slow response, even i had to go through it. But trust me, it's not because they dont care to reply, it's just because they are overwhelmed by the sheer number of mails they are getting each day. Dbrand grew real big really fast and this can be challenging for a small startup.

Hold on there, they WILL come through and put your issues to rest.

---------- Post added at 09:22 PM ---------- Previous post was at 09:15 PM ----------

Even though i personally have never used one, several people have reported the skins working flawlessly with cases like the Ringke Fusion. I think you should be good :good: