yashsingh1/xdaforums huggingface dataset:
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] haterbait:
Agreed. I submitted video and a lengthy explanation of my issue to Samsung and I guess I need to send them my tablet now for repair. Not quite sure. After submitting the repair request I got an email from them, but it's just a general type of email with no information or instructions specific to my problem. I assumed I would get some more personalized directions, but oh well. In the mail it goes.

While I don't have any games on this thing, I do notice issues while simply holding 1 finger on the screen as well. Usually it's the lateral edge of my thumb simply resting on the screen in a Web browser that will cause rapid, spastic jittering motion. If 2 fingers rest on the screen it rapidly zooms in and out randomly. Because this happens regardless on which app I'm using, I can easily imagine it occurring in a game, as you have noticed. Drawing apps become difficult even with palm rejection as the tablet believes I'm attempting to zoom. When I get around to sending this in for repair, and likely losing all my saved data as a result of them attempting a hard reset despite the fact that I documented with them my results of already doing exactly that, I'll be sure to post my results here. I've just been hoping for a miraculous software update that will turn my Note into the one I thought I was paying for. Best advice? If you're not happy with a product, specifically electronic hardware, don't let that warranty run out. Return that thing to the store and you'll feel much better. Newer and better stuff comes out all the time and there's no reason to be stuck with a device, resenting a product manufacturer, when is well within our rights to obtain a full refund. It may be an inconvenience, but in the end, you'll be happy with what you ended up with. I'm about to start inserting various analogies pertaining to marriage and finding the right partner, and how patience and not settling will provide long and happy relationships, so I'll stop now. I've expended my creative writing allotment for the day.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] jaytee23:
Everyone, please try this!

Try this simple test to see how broken the touch system is on our Note 10.1!

Under settings/general/developer options, turn on "show pointer location."

Return to your launcher.

Note the crosshair that appears under your touches and the tiny panel that appears on the very top of the screen.

For reference, from left to right, P = the number of points of contact, dX = the last movement along the x axis of the last touch, dY = the last movement along the y axis of the last touch. When you touch the screen, dX and dY turn into X and Y where X = the x coordinate of your touch in pixels, Y = the y coordinate of your touch in pixels, I'm not sure of what Xv and Yv are, Prs = contact pressure and Size = size of the contact, but I'm not sure of what scale.

I only turn pointer location on so you can more easily see the issue. But you don't need to turn it on to see the issue, it just makes it easier to spot.

Okay, simple thing, touch the screen somewhere on your launcher and hold it in one spot. Pick either a blank spot or pick up an icon, it doesn't matter. Just hold your finger still with normal, even pressure. Wait about 20 to 30 seconds and your touch will be reset. If you're holding an icon, it will drop. For me it happens at about 24 seconds every time on four 2014 Note 10.1 devices that I have access to! This behavior happens in every app I've tried - if you're touching and holding the screen in one area, after about 20 to 30 seconds, your touch will be reset. Your touch should NEVER be reset. This is not normal touch behavior.

Try playing a game where you have to hold an onscreen joystick or gas pedal and it does the same thing. It becomes next near to impossible to play games like that. This is not expected behavior and it's clear that there is a major bug in the touch system of the 2014 Note 10.1.

Can somebody please report this major bug to Samsung in such a manner that they will take the report seriously? Is there any representation on xda by Samsung? Is there any way to get this fixed?
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] clouds5:
For me the pointer does not reset. I dont have the issue described in this thread. BUT the pointer is extremly shaky when I hold something.

The first thing Samsung needs to do is update the touchscreen driver. It's all over the place.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] jaytee23:
Forgive me if I'm skeptical, but I have access to four 2014 Note 10.1 devices and it happens on every single one of them. I have a difficult time believing that it doesn't happen on yours. Did you actually try the test I described? You don't need to turn on pointer location. Just pick up an icon in your launcher, hold it steady on the screen in a single spot, wait 30 seconds and IT WILL drop by itself. If it hasn't dropped, you haven't waited long enough. It happens to me at around the 24 second mark every time on every single device I try it on. (I know I said 17 seconds originally, but that was me counting off seconds too slowly... This time I timed it with a timer.)

Of course, it's not that it just drops an icon in the launcher, it actually resets your long touches after about 24 seconds no matter what app you're in!

Yup, got that on every single Note 10.1 I have access to also.

Cannot disagree there. But they have to fix the problem with the touches being reset!
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] anthropoidape:
I couldn't find developer options, but I tried this. I now share your skepticism.

24 seconds on the button here too. I don't get time to play games any more so it's not a big problem.

Anyway, it's clearly software not hardware, right?

Does the Note 3 do this?
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] jaytee23:
I hope so. Theoretically, it's possible that some piece of the hardware that Samsung is using in the chain of reading the touchscreen is causing this issue, but I too believe that it is in fact a software/driver issue. There's no way I can be certain as I have a number of other touch devices and this is the first one I've ever seen anything like this on. I've never seen a touch device reset a touch after a timeout.

Well, that's too bad, but I'll tell you what, this thing plays games really well. That is, except for this control issue. It's killing me in Armored Aces. And its such a stupid problem that should never have made it to production in the first place. With the price I paid for these Notes, it just pisses me off to the nth degree.

In summary, it's apparent that the 2014 Note 10.1 has multiple issues with the touchscreen.

Does anybody know how to report this to Samsung in a manner in which it is likely to be taken seriously?
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] Duly.noted:
Mine has no issue
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] clouds5:
OK you're right if I wait that long it does drop. Looks like a periodic reset of the touchscreen or something. I don't have the issue that was shown in the videos in the beginning of the thread though. And if I move the icon it does not drop it! Only happens when I hold my finger still for 23sec. That's why it never occurred to me while gaming.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] jaytee23:
Thank you for trying my test and replying again! I truly appreciate it! I'm sorry if I came off as a jerk. But I do have access to four of these 2014 Note 10.1s, two of which are in my immediate posession and again, it happens on all of them, so I am convinced that this is a problem across the board.

It will occur to you while gaming depending on the game. I'm playing Armored Aces, which is a great new 3D WWII mulitiplayer tank game, and you have to keep the throttle pressed forward a lot when transversing the maps. Guess what? It drops the throttle after 24 seconds. And the worst part, which I can't demonstrate with the test is that when you go to re-engage it, it drops again immediately, sometimes three or four times until it allows you another 24 seconds. It's the same behavior in Asphalt 7, Asphalt 8, Mini Motor, Riptide, etc. if you use an on-screen gas pedal. It happens in any game where you have to keep at least one finger planted in one relative spot for awhile. Not only does it drop your touch, it almost fights you when you try to re-engage. I would imagine it would effect a lot of games without people even realizing what's happening.

I wonder if I should start a new thread about this since this thread is not the exact problem, although I'm sure it's related. New thread?

I really need some feedback on this because I want to bring this to the attention of Samsung.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] Tyler2265:
Well I would have to say.... I sort of disagree with you kind of.... most of your thinking is right though..... with my RAZR maxx HD.... I've played games like Vice City.... and I've never had that problem.... I have however had it on the note tablet..... and the CPU on this phone is slower...and has less cores than the note tablet.... but the difference is... is that the RAZR Max HD can be touched in 4 places at once..... so if it does get behind..... you still have plenty of spots instead of freaking two... which is really dumb thats all they put in..
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] anthropoidape:
New thread IMHO, because this thread opens with a much more fiddly test. The wobbly icon/24-second test is a no-brainer.

I wonder if there is some kind of assumption in the software that a long touch is an unintentional touch.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] Firefox82:
Same here

Hi

i have the same problem here with 2 Notes.

My video:

*w*w.dropbox.com/s/1ofp7ajq1smzfku/2014-02-02%2018.56.06.mp4

Hold one finger down and move the other one. It will happen after 20-40 seconds.

:(
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] Ettepetje:
I can change the opening post, and add it there.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] alpha_330:
any body flash costume roms on note 10.1 2014 for fixing this issue ?
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] alpha_330:
same problem on Nexus 7 2012 in this video was shown :http://www.youtube.com/watch?v=u1TrMbr-qtM but google fix that problem by software updating samsung hurry up and release fixer update
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] BioCoder:
apps launch randomly

I am new to this forum. I just bought my Samsung 2014 Note tablet a few days ago, and I'm having touchscreen issues. Applications are launching randomly! I used the Multi Touch Tester app and got the same problems, without even placing my entire hand on the screen. I also used a custom app with some Java screen-test code from Google's sample library. I can't post videos yet but you can search for my video on YouTube. Here is the title

"Samsung 2014 Note Tablet: touch screen issue"

I'm using my samsung tablet right now to write this reply and I can barely use the Touch Screen to select and edit text correctly!

By the way, I have used the "multi touch tester" app on my Samsung S3 phone (with Android 4.3), and if I place my entire hand on the screen, I get the same bizarre activity.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] alpha_330:
i flash costume roms and kernel but no success becuase costume rom and kernel just modify UI and modem or cpu voltage freq. but not modifing in touch screen driver yet touchscreen driver just copied from stock rom without any edition

big quastion is Why some devices works perfectly and some devices not if driver issue must all devices encounter with this issue

and another little thing: my note 10.1 N8000 when i put in charge the tablet touch and multitouch reaction likes this issue on 2014 note , i guess the main problem in some tablets due to voltage and amp ((N8000 fix with update)) and resualt is:

two main problems in our entry firmwares :

1. mybe touchscreen driver issue in kernel

or

2.bad voltage or amp aproved from kernel in general low voltage cuase this issue

must be seat and wait for update

i talked in chat and send email to samsung support but no answer me becuase i live in iran :rolleyes:

i told him it can be main issue of entry roms and must be developed and fix for new roms ,if u want dont answer me its ok but please answer all of the people on this thread and i send the adress of our topic to him
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] bergwitza:
I doubt that its a driver issue. Since my Hindenburg-like experience with the 10.1 Note (2013) I came across various other 10.1 specimens and I can tell you this: EVERY grey 10.1 I've encountered had this issue BUT the only white device was unaffected (and I tried really hard).

*sigh* because terurizm! Sorry to hear that. :|

---------- Post added at 07:17 AM ---------- Previous post was at 07:12 AM ----------

White or grey?
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] Ettepetje:
I updated the opening post.

It is a complete rewrite, describing what we currently know about the multitouch issues of the 2014 Note 10.1 (which is still not much unfortunately). The "finger on the screen for 30 seconds" phenomenon is also mentioned, which after some testing on my part appears to lead to the exact same buggy state as the "(part of) hand on screen" phenomenon.

Samsung will have to fix these issues. So far they seem unaware.

Although I read (some) driver issues on other devices were solved after installing a well established version of CM (which I am not planning to do because it loses the S-Pen functionality).

I also first noticed the multitouch issues while typing on an on-screen keyboard. I even started a topic about it, mentioned in the opening post. To this day the keyboard (Swiftkey) is mostly unusable on my 2014 Note tablet.

White.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] francesco totti:
Do people who have the SM-P605 Version Also Experience Multi-Touch Problem?? by seeing this topic now i'm half-hearted whether to buy this tablet or wait for Galaxy Note Pro 12.2!!! And Does anybody know whether this tablet will get Android KitKat or not???
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] tspatil001:
yes, I'm also in confusion...to wait for complete stable & lag free version with kitkat in note 10.1 2014

Any one here have any idea that will Samsung officially roll out kitkat update in this model?
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] Ettepetje:
A few days ago I tried another unit, which doesn't have the originally discovered multitouch issue (part of hand on screen). It did have the "30 seconds single finger screen touch issue" you described. The final (mis)behaviour of both issues appears to be identical, regardless which 2014 Note 10.1's. Both still very much look to be software driver issues as the process involved in re-creating the issues is quite rigid and predictable. What makes the units behave different with keeping part of your hand on the screen for 5+ seconds I cannot say. Both are Wifi (Exynos) models, bought 3 months apart.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] PhilGs:
I own a black, unbranded European P605 showing both issues (full/partial hand and long touch).

And just fyi for those not following the news: Samsung US confirmed that both the 10.1 and the 10.1 2014 will be getting Android 4.4.2.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] bergwitza:
During the past week I had the chance to "palmroll" several brand new 2014 editions (all white).. and needless to say that every single one was affected by this issue.

I demonstrated the funny ghost dots to the showcase people and its amaaazing how much they didn't care.

The problem here is that Samsung just dumps a product and moves on as long as batteries don't explode or something else really, really harmful happens.

I predict absolutely no movement here. :cyclops:
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] mjrshark:
Damn , why i came here :(

I was just reading and didnt know about this issue , i bought Note 2014 LTE ( Black ) yesterday after looking for long for great tablet and was most likely Note 2014 is winner , now after reading and found this problem ....... so disappointed :(
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] BioCoder:
Galaxy Note Pro 12.2 is a different beast

After experiencing touch screen issues and random app launches, I returned my Note Pro 10.1, almost 2 weeks ago. Last Monday I received a Note Pro 12.2, with KitKat. So far, no problems with the screen. I've used some java code, from the Android sample code library, to test the touch screen "noise", and it's much lower, comparable to my Samsung S3. No other problems with anything on this new 12.2 model. The Note Pro 12.2's screen is the "perfect size", in my opinion.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] francesco totti:
Did you get the P900(exynos) or P905 (snapdragon) version? Because I'm not sure whether Mali GPU could handle High Graphic games on a 12.2 inch screen very well! If you got the P900, Have you installed Any HD Games? Do you notice any lack of frame? Thanks.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] bergwitza:
A short video where you reproduce all the problematic things in this thread would be helpful. Because, after so many notes with this problem.. well, I'd like to see it before I believe it.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] JoseGR52:
Couldn't someone make a new driver to flash or something like that? This problem really butchers the gaming experience. Ex. Racing game and gas pedal stops working= lose.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] clouds5:
Off topic but the 12.2 and 10.1 note have the same exact hardware and resolution. Everything that is smooth on the 2014 10.1 will be smooth on the note 12.2. The size of the screen is irrelevant, it's the resolution that matters.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] Xophile:
The Note 10.1 2014 has more Ram though
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] hpblze:
Touchscreen grounding issue .

Dont you guys think that this is a grounding issue .. there is another thread that sounds similar .

My biggest issue is the screen shaking when pinching to zoom and holding the finger for long on the screen.

It really spoils the whole experience .

Any ways , please do see this thread .. as it points to a possible solution ., ( Its a touchscreen Grounding issue )

http://xdaforums.com/showthread.php?t=1239238

And this is the problem that we are facing ..

http://www.youtube.com/watch?v=YuZKn0W9aIo

If any one could use those above two links and find a solution it would solve multiple issues with the touchscreen.

And the reason why I feel its a grounding issue , is that when I connect the usb connector to one of the ports on my laptop the , shaking stops !
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] haterbait:
Update

Just an update on the multitouch issue. I sent my tablet in to a repair center after filling out the Samsung service request. I included a detailed description on the problem as well as a video of me producing the glitch AND a link to this very thread. After the tablet arrived at the repair center,they called me to ask what my problem was. Turns out they didn't have access to the original info I submitted. I explained it again to a guy who obviously wasn't in any way involved with electronics repair. I gave him specific directions to NOT return the tablet to me If they couldn't fix the problem. Days later, I got an email saying no problems were found and they were sending it back. Yes. Lovely, right? So I called Samsung and told them what had happened and that I don't even want this device if the issue can't be fixed. Plenty of other fish in the sea. They said I need to wait until I get it back and call them if the problem is still there. I got it back today and surprise, surprise, its exactly as I had left it, minus all my saved data of course. I assume I'll have to fight with Samsung to take this thing back since a service center found no problem with it. Wish me luck. Also, I called the service center to ask why they were sending me back the tablet after failing to fix the issue and was told that they had reinstalled the OS and that it was working fine. Not true, unfortunately. I think this problem is permanent. Plugging it into my computer and grounding the circuit does nothing. If this multitouch issue interferes with the way anyone uses their tablet, I recommend returning it if possible. I draw a lot and my hand resting on the screen makes it zoom in and out rapidly. No good. To bad though, I like pretty much everything else... I'll continue to update my adventure here. Who knows, I may be stuck with the thing. Score one for Sammy!
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] haterbait:
There may be something to this

When I attempt to replicate the shaking screen issue with and without having the tablet plugged in, it almost seems like it's somewhat harder to produce when I'm plugged in. It still happens, mind you, but it does seem to act differently. More sluggish but less spastic perhaps? I'll mess with it some more. It's not like I would know how to Crack this thing open and repair something like that anyway.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] Ettepetje:
Very sorry to hear what you had to endure. All your preperations and effort just wasted on them. It comes as a big blow to me.

After all the sales people ignoring the problem (mentioned in earlier posts) you would think that technicians would be able to notice that something is clearly wrong. I bet they have to follow strict guidelines during repairs and not chase any 'hocus pocus' the customer comes up with.

The only way through would be a visit to a repair center and convincing them in person. After my earlier experience with showing them a "multitouch challenged" Note 3 my advice would be to arrive well prepared.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] Ettepetje:
I tried both plugged and unplugged and there was little difference I could notice using a third-party charger. The shaking seems less severe on my unit in either case, which has both issues mentioned in the opening post.

I will add the video to the opening post as a third issue later today.