yashsingh1/xdaforums huggingface dataset:
[JAM, MDA Compact, S100 General] dmsny:
Unfortunately, I'm having less success with this version than the prior one in terms of push.

I finally got the client to download all of the message headers with out locking up the PDA (1 time). Turns out it was 297. But I'm am experiencing frequent lock ups with this version.

The client no longer indicates that it is IDLE for some reason in the status area.

The message bodies seem to download when requested.

For some reason new mail is no longer updated????? In other words, client seems to be connected but nothing is pushed to the device. Client icon always flashes between yellow and green, is this normal?

Still cannot send using my ISP's SMTP server, again correct settings in setup. Messaging transport sends but not client. Tried with and without authentication. Don't know what else to try.

Unfortunately, lost PUSH functionality and not having much luck with this version.... :cry: :cry: :cry:
[JAM, MDA Compact, S100 General] dmsny:
Will try to reinstall transport to restore PUSH function. Don't know what else to do. Could it be that I am testing with a WiFi model?
[JAM, MDA Compact, S100 General] dmsny:
no luck.
[JAM, MDA Compact, S100 General] dmsny:
seems to choke when downloading lots of emails initially, we have over 400 on our server. We switched to our 2003SE test device and client started losing connection about three quarters through download. This happened several times. We had a solid WiFi connection to whole time about ten feet from the access point.

Also experiencing lockups on this device as well, Pocket Loox 2003SE. Required soft resets several times.
[JAM, MDA Compact, S100 General] dmsny:
No luck with PUSH functionality on this device either. Downloads bodies on request, but it won't push new mail. Don't know how to download attachments?

Anyone else experiencing loss of push updates?
[JAM, MDA Compact, S100 General] geoffreycross:
dmsny:

Please stop! If you have a bug report, send it to ppcbugs@vgsmail.com including a log file (otherwise I cannot do anything). 11 posts in 4 hours and I can't actually work out what your bug is.
[JAM, MDA Compact, S100 General] geoffreycross:
This thread has got out of control and it is time to move elsewhere.

I have set up a forum to discuss vgsmail issues, bugs, feature requests etc. I will therefore no longer be posting to this thread. Please go to

http://forum.vgsmail.com

from now on to report bugs, get help, receive updates...
[JAM, MDA Compact, S100 General] dmsny:
Sorry Geoff if we offended you in some way. We REALLY appreciate all the hard work and effort you have put into this project and continue to! You have undertaken an extremely difficult task that may change the daily lives of PPC users around the world!

Our goal is the same as every other user on this board, to provide as much open and candid real world usability experience in an effort to help you develop the most robust and reliable platform possible for a first release.

We have over 10 treo 650 users (IT consultants) with in depth experience using Chatter (another IMAP idle client) on PALM OS for over a year now, which offers a good bench mark for comparison.

Log files are on their way to you now.... and once again, thank you for your work and dedication to this project! See you on the new board.
[JAM, MDA Compact, S100 General] ag0w:
Sorry - enoughs enough - I have been using this with some success but since having loaded the latest software I'm experiencing the same problems as dmsny.

I just can't spend another 10 hours trying to sort out the problems caused by being a free tester for the most buggy software I've ever seen - which this time resulted in having to completely reload my PPC

Also DONT put pocket plus on a WM5 machine it knackers it on boot

This version locks up my messaging every run and deletes my pop3 accounts.

I think I'll check out some of the other working IMAP offerings..

Thanks for all the effort .. but theres beta and then theres beta!!
[JAM, MDA Compact, S100 General] URPREY:
Sorry you've been having problems, but mine has been very stable since 2 weeks ago. It sounds like you have some other issues with your phone other than this software. I would consider this software in beta. It's far too advanced to be alpha. If it doesn't work for you, I suggest you move along.

I've beta tested lots of software, and this one is very stable by comparison.
[JAM, MDA Compact, S100 General] dmsny:
Geoff doesn't agree with you URPREY, he feels this is an ALPHA version according to the emails I have received from him. It will be just one of many solutions coming from several companies. I believe it has a long way to go, but a lot of progress has been made. It is not reliable for everyday high volume or business use. It needs to be MUCH faster and more responsive, more stable, and has to be designed to handle lots of mail on servers. Seems to choke when there is more than 200-300 messages.

WebIS will be releasing a brand new version 3 of their client which will support IMAP push. They seem to be a great company and have the ability to properly support development and a large user base.

I have also started using this product, office2go, which is similar to vgsmail but much more stable, faster, and reliable:

www.space2go.com

Essentially, you sign up for a free 30 account, download a client, and forward your mail to their server. When mail hits your office2go account it gets pushed to your PPC. Works really well, no slow downs or crashes, and it FAST!

More about it here:

http://discussion.treocentral.com/showthread.php?t=105531
[JAM, MDA Compact, S100 General] ag0w:
Don't get me wrong I fully appreciate the effort that has gone into this software and that - when it works it works - I couldn't even begin to do something like this!!

I accept issues and don't moan about no attachments etc - cos I know this works as it's main aim - an immediate notification of a mail that you can follow up with other e-mail settings for the full mail.

But this particular beta has become silly - I get the feeling I am doing a lot of free beta testing for a product that will eventually be commercial that I will have to pay for to continue to use.

My PPC has no other issues and it is a clash between the old and new software that screwed up my poutlook that meant a complete rebuild and re-sync - heh it only took me 7 hours !!!
[JAM, MDA Compact, S100 General] jfran:
I have just reviewed the last few posts and am wondering if we are talking about the same application as I havent had any problemd baring 1 soft reset when I first installed it on my wizard.

regards

Jim
[JAM, MDA Compact, S100 General] Kayser:
Tried over windows mobile 6 (hermes)

It crash my phone, only soft reset can do something

btw it does allways that when client is launched

Website has changed, forums from vgsmail are dead and spammed

Is this project still open ?
[JAM, MDA Compact, S100 General] iRiKi:
the project evolved to a commercial app, just like ag0w predicted:

does any1 have a mirror of the old application to upload it? thx in advance :o
[JAM, MDA Compact, S100 General] puneet_84:
not working for me please let me know if my setting are correct---

it runs in background and the icon at the screen shows a message icon with H mark(roated by 90 degree) always and it keeps blinking in red and yellow colour.

and in log it shows "socket read strange"

i am using XDA atom with WM5 3.3

please help me
[JAM, MDA Compact, S100 General] leaskovski:
Damn this app could have been great if it hadnt become commercial. Thanks to that I can't seem to find much info on it.

How call would it had been to have this and use its imap folder mapping capabilities. then we could use this with pocket outlook and gmail imap!

That would have been a winner!!!
[JAM, MDA Compact, S100 General] andre217:
Is there a free alternative until now?
[JAM, MDA Compact, S100 General] snudel:
i am also rather loocking for a free alternative.

what a shame to do a commercial app after this support from the forum guys...
[JAM, MDA Compact, S100 General] klutus:
VGS became Emansio

To anyone:

Some time ago Emansio acquired the source code with the purpose to create a truly professional mobile email client. In Q2 this year the first new version was launched that solved some issues with WM 6 and 6.1

The current version has been tested and is stable on the latest devices like Diamond Touch, TYTNII, etc.. where the "plug-in" design integrates seamlessly with the 3D interface of HTC.

There is free trial available on www.emansio.com

We have also made an instruction video available on you tube:

http://www.youtube.com/watch?v=XVzjqz29SFg

Best regards,

Emansio Team
[JAM, MDA Compact, S100 General] snudel:
and we shall test it again for you?

pfff go away
[JAM, MDA Compact, S100 General] ghastings:
Hello Geoff,

Any luck yet with MS IMAP support? Do you need access to a MS IMAP server? I could setup a mailbox for you if needed.
[JAM, MDA Compact, S100 General] geoffreycross:
Hi,

I sent you an executable to try yesterday: did you not receive it?

Geoff.
[JAM, MDA Compact, S100 General] ghastings:
Geoff,

Thanks, it got blocked by the spam filter! I've have it and it works with no problems so far.

Excellent thanks.
[JAM, MDA Compact, S100 General] geoffreycross:
There is a new release on the website. This includes lots of fixes, but notably:

- support for the MS Exchange IMAP server (thanks ghastings for testing);

- code-page support in the email body (thanks heretic for the cyrillic test message).
[JAM, MDA Compact, S100 General] herman3101:
Still no luck

i used to be able to use this app until the release which hid the emails. from that version onwards it has not been able to connect to my leeds university imap server at all whether over gprs or activesync internet passthrough.
[JAM, MDA Compact, S100 General] geoffreycross:
herman3101: Can you send me a log?
[JAM, MDA Compact, S100 General] herman3101:
il try, my laptops running linux an hasnt got activesync installed so il do it later this eve, but on the little text window within the client it just says reading local mailbox and doesn't move on from there. the little icon jus flashes between yellow, red and disappears an bak to yellow again
[JAM, MDA Compact, S100 General] geoffreycross:
Hmmm. I suggest deleting the account profile in pocket outlook and starting again. Unfortunately the 'broken' release was very broken and might have messed up the mail database. :(
[JAM, MDA Compact, S100 General] herman3101:
already done that after the broken release. il try the very latest release but i did a full reinstall wiv this mornings latest releases
[JAM, MDA Compact, S100 General] geoffreycross:
Would a hard reset be possible? I ended up hard resetting my phone after that broken release.
[JAM, MDA Compact, S100 General] herman3101:
seriously? i guess I could but not this evening. il let you know when I do.
[JAM, MDA Compact, S100 General] geoffreycross:
There is a relatively big update available on the website. The significant noticeable changes are:

1) Much more stable. I have completely re-written some of the main code and change the way the transport talks to the 'back-end'.

2) Outgoing email might just work. There are still a few things I need to do to make it more robust to offline network cases, but otherwise it should be working.
[JAM, MDA Compact, S100 General] oltp:
imap provider

Does any of you know a cheap (read free) mail-provider that supports imap? I'd love to use this software, unfortunately I only have pop accounts.

Thanks, M
[JAM, MDA Compact, S100 General] cychiam:
Re: imap provider

Try fastmail.fm
[JAM, MDA Compact, S100 General] geoffreycross:
Re: imap provider

I second that.
[JAM, MDA Compact, S100 General] ghastings:
Hi Geoff,

Quick question for you, how do I go about updating the transport? I can't seem to stop the file \windows\vgsmail_transport.dll from being used. I've stopped the VGS Mail control from loading at startup but everytime I try I get this error

Any idea how to stop this?
[JAM, MDA Compact, S100 General] geoffreycross:
ghastings:

Step 1 on http://www.vgsmail.com/ppc/ should do the job.
[JAM, MDA Compact, S100 General] ghastings:
I've already tried that, it doesn't appear in the list of things running :(.
[JAM, MDA Compact, S100 General] GDawes:
IMAP

Many ISP's support IMAP but dont broadcast the fact.

I use NILDRAM with IMAP.

They have instructions on their web site.

Here you can use the exisiting pop server with port 143 for IMAP support.
[JAM, MDA Compact, S100 General] geoffreycross:
That is very strange. Unfortunately there was a bug in an early version of the transport which made it difficult to 'shutdown'; this bug is now fixed, but you'll need to upgrade... But if the inbox isn't running, there is now way that dll can be locked.

A couple of things to try:

1) Try installing "Spb Pocket Plus" (the trial is fine) and boot into 'safe-mode';

2) Try deleting or renaming /windows/vgsmail_transport.dll directly via ActiveSync.
[JAM, MDA Compact, S100 General] oltp:
Hi Geoff,

I'm back in the imap business (fastmail indeed). Downloaded you're latest transport & client and can say the transport cab installs fine. The client cab somehow refuses to install, the cab doesn't delete itself & no client program appeard. Will try it tonight with the exe version. I'm now at work & not allowed to install via AS.

Regards, M
[JAM, MDA Compact, S100 General] herman3101:
I've just hard reseted my compact and these two programs are the first I've installed. I installed the transport first and set up my email account as instructed, this went fine.

When I try to install the client I'm experiecing the same problem as above although with both methods of install. Activesync goes through its usual motions but the client doesn't appear in the program list or appear after a soft reset, tried it with the cab install method and got the same result. It doesn't even appear under remove programs. One thing I have noticed is that the CAB is only 362bytes big and having a look inside it looks a bit sparse IMHO. Problem with the upload?

Quick update: Just compared the client and transport with the sizes advertised on your site. I am pretty sure that the problem is the cab in the client zip, no idea whether the exe uses the cab or not but the cab is almost certainly corrupt.
[JAM, MDA Compact, S100 General] geoffreycross:
Sorry, my fault. Something went wrong with my zipping-and-uploading script.

I have uploaded a fixed installer. And while I was at it, I have uploaded a new version of both installers which fixes a few minor bugs; worth updating your transport as well as the old one tended to hang Outlook sometimes.
[JAM, MDA Compact, S100 General] oltp:
To everyone awaiting this version: it works!!

Geoff thanks again this makes the mobile solution complete, even without the expensive BB service.

:-):-) M
[JAM, MDA Compact, S100 General] Sparky-UK:
This software looks very promising, exactly what i need, and it should fit nicely in with outlook, so i dont have to mess around with any 3rd party stuff. But i have a little problem

I have installed the transport part and i have tried to create an account. The process of adding the account works find however, when I look back on the account after, i cant find it. Am i suppose to be adding the account with vgsmail as an addition to adding IMAP?

When i have created the account its not viewable anywhere, nor can the client program see it, however if i try to create the account again with the same name it says that it already exsists, Any ideas, cuz I really want to give this software a spin?
[JAM, MDA Compact, S100 General] testdebug:
wm2005

hi. Can the author of this software release a beta for wm2005 please. I really need and intesrested in this software. i can test for you. thanks
[JAM, MDA Compact, S100 General] Sparky-UK:
WM2005

I think this is what my error might be related to :?

I am on WM5, i misread the http://www.vgsmail.com/ppc/#_ChangeLog bit, i only read

and i missed out the bit sayin

But I too would really like a WM5 release please.
[JAM, MDA Compact, S100 General] sanderjohan:
I have the same problem. Does anyone have a sollution?
[JAM, MDA Compact, S100 General] oltp:
Hi sanderjohan,

Strangely enough I haven't been able to recreate that situation. I'm now on the most recent version & everything works fine. must say I did a hard-reset since the first tries, so not sure what solved the problem. Also I tried a de-install & hunted the registry for vgs to clear everything. This last step made it possible to get other errors, probably caused by the use of a pop account.

I would recommend de-install & clean up the registry manual. If that doesn't work I'm out of here.

Cheers, M
[JAM, MDA Compact, S100 General] geoffreycross:
sanderjohan:

What problem is the same exactly?

If the options menu is grayed out, you have a very very old release.

If you have a recent version and are getting the "Could not open MAPI interface" error message, my guess would be that you have corrupted your registry with some previous install: to fix this, simply re-install the transport (download it from the website).

If neither of those, please can you send me a log file.
[JAM, MDA Compact, S100 General] geoffreycross:
New version uploaded.

I am going to concentrate a little bit on the stability for the next few days as it is very annoying to turn on your phone and find that the client has died quietly in the background. This version appears to be stable to me.

In particular, the previous version crashed with some QUOTED-PRINTABLE formatted messages.
[JAM, MDA Compact, S100 General] oltp:
Geoff,

When I start my device open a mail containing a link, like this forum does, pie can't open the link & crashes. It even becomes unusable & soft-reset is necessary to resolve this. I didn't had this behavior before vgs mail.

Anyone else with simular probs?

for the rest it's ok & fast & sending mail too.

thanks, M
[JAM, MDA Compact, S100 General] sanderjohan:
Everything is working great at the moment. I have set up an account with fastmail.fm and al my regular mail is forwarded to this new account. Now I can get my mail directly on my MDA.
[JAM, MDA Compact, S100 General] sdnv:
Hi There,

I'am using the very last release and I can receive emails notifications (service from laposte.net in France).

Anyone have succeeded in sending mail ? I have setup with and without notification and I see on the status window :

-message queued for sending

-sending message

- connection lost

reconnect ... then when I tried again, again the same error !

This afternoon, I had an email back from the provider :

your sent mail to XXXXX failed, message 5.7.1, use autentification SMTP

Also what is in the menu, System, Prod... What is this for ? When I click, nothing's happens

Thanks for any help.

Stéphane
[JAM, MDA Compact, S100 General] lambretta:
vgsmail on Blue Angel

Hi There. Have been trying to get this to work for some time now and have today downloaded and re-installed the new version of the application. It finally works, well kind off.

It seems to work after I soft reset but then seems to sit on idle there on in regardless of if I receive new emails or not (I am sending them from my work email to my IMAP email account) but it doesn't show new message received.

When I turned the BA back on after it auto turned on it seemed to reconnect and then received the new emails - however, now VGS seems to have hung as I can no longer open it up by tapping on the little envelope with yellow dot on it.

Any help is appreciated.
[JAM, MDA Compact, S100 General] Duan:
Argh...

I can't get it to work on Himalaya with WM 2005 1.6c....

Please help.
[JAM, MDA Compact, S100 General] geoffreycross:
PLEASE NOTE: this DOES NOT run on WM5 at the moment. I don't have a phone to test it on and for various technical reasons it will not run under the emulator.
[JAM, MDA Compact, S100 General] geoffreycross:
To all those reporting bugs: please email me a log file.
[JAM, MDA Compact, S100 General] geoffreycross:
Re: vgsmail on Blue Angel

lambretta:

Thanks for the log files. It looks like your IMAP server does not support the IDLE extension and so this form of push email won't work. It also looks like the server is broken in a number of other non-standard ways (it doesn't seem to respond to the CAPABILITY command, otherwise we would have been informed that IDLE was not supported).

However you did locate a bug for me in that I will ensure that the user is informed of this problem in future releases.

So, basically you either need to get your ISP to patch their server, or use a different email provider (www.fastmail.fm has been recommended a number of times).

Geoff.
[JAM, MDA Compact, S100 General] micaman:
Hi Geoffrey...just wanted to let you that vgsmail is hanging for me also. No response from the Icon or Program list. It seems to hang after an hour or two of no activity. It will only come back after a soft reset. Great program by the way. I desperately needed something like this.
[JAM, MDA Compact, S100 General] lambretta:
Re: vgsmail on Blue Angel

Thanks Geoff, glad I could be of help. I will try another IMAP server I have access to and see if that works then failing that my Fastmail account I also have.

Cheers for now.
[JAM, MDA Compact, S100 General] geoffreycross:
Ok, I think (hope) the hang was the result of simply setting a two high priority on the background thread. Try the 9/12 version.

Geoff.
[JAM, MDA Compact, S100 General] oltp:
sd-slot disables?

Geoff,

This is better than rss, almost every mail I receive about this thread regards an updated version.

For now I got two questions:

- Can you incorporate version numbers?

- Is the slot being disabled now and then?

I use TrendMicro Mobile Security & notice a lot of card-scans running the vgs client. Never have that behavior without the vgs client. Going for today's release, maybe that helps.

Cheers, M
[JAM, MDA Compact, S100 General] geoffreycross:
Re: sd-slot disables?

Yes, I think I might be abusing the forum a little, but I never got round to setting up anything better. Would people prefer that I just announce 'big' changes (maybe once a week or once a fortnight) and leave you to fo and find the smaller ones on the website?

Yes. It's on my to-do list, but I think it is becoming more important.

Slot?

I've never used TrendMicro so I'm not sure what a 'card scan' is.
[JAM, MDA Compact, S100 General] oltp:
card-scan

When I insert a card, my virusscanner automatically scans it for viruses.

so somehow these card-insert events are generated through the client & it only happens in standby mode.

As the forum sends a notification on replies this is easier for me to keep up with the new versions. Otherwise you'd have to mail me & other interested peops.

Cheers, M
[JAM, MDA Compact, S100 General] evlado:
Hi Geoff, thanks very much for this super tool. I have a work exchange account with IMAP access and the notifications work great.

One issue I have noticed is that the program often sits and waits rather than initiating a GPRS connection. Once I initiate a connection using another program it works great. Am I doing something wrong?

I get my notifications within 5-10 seconds via this program, compared to 30 seconds using outlook web access.

My other issue is that sending emails does not work. If you can fix these 2 issues, this program will be perfect for me

Thanks again

Vlado
[JAM, MDA Compact, S100 General] testdebug:
hi

hi. The author of this software is surely very exciting now as he is creating something that is first of its kind. I am sure the whole world is waiting for this software to be compatible with wm2005. Just want to let you know 50percent increase in the exe is ok to me, cannot send email is ok to me. I just want push email. please release the wm2005. is ok if it got bugs. just release it. thank you very much-genius!
[JAM, MDA Compact, S100 General] oltp:
Hi evlado,

Sending works fine for me, at least since the december 5th release. I recognize the not initiating gprs session prob. For the moment it doesn't annoy me much, but in the future ... it probably will.

Geoff I don't know about your employment situation as you're releasing so many new releases, I would add WM2005 first the now known bugs aren't too annoying.

Cheers, M