yashsingh1/xdaforums huggingface dataset:
[Nexus 5 Accessories] namartlu:
Hi,

My wife's N5 just got dropped onto concrete and there are some cracks on the bottom of the front glass and part of the screen as well. I just ordered a dbrand front skin to cover the cracks. Does it come with a screen protector? If not, what is a good one that go well with the skin? I suppose I should install the screen protector before the skin?

Thanks!
[Nexus 5 Accessories] zolo185:
If you buy a front skin then yes it does come with a screen protector just for the dbrand skin. Don't use any other screen protectors since they won't be cut to the skins specs. Sucks that your wife's phone cracked, best of luck.
[Nexus 5 Accessories] Flamehell:
Love it!!!THey are amazing!!!:laugh:
[Nexus 5 Accessories] dbrandSkins:
As long as it's in the Special Instructions (Additional Notes) section of checkout, you're good to go. Whoever fills your order will make sure it's processed accordingly.

As for FB, only sometimes. We actually all have free reign to post content or respond to comments whenever we feel like it. I get a little nervous posting to Facebook, as it's sort of an ongoing contest to see who can get the most engaging stuff up there. If I don't post I can't lose, right? lol

Right on. I know they're going through all the backed up weekend emails over the next 24 hours, so expect a response soon!

For sure. Just heading back now, but I know there are a few photos of this already floating around. They're copied below. (woman btw)

[IMG="dbrand matte white"]http://i.imgur.com/ptH41mm.png[/IMG]

Every front skin for the N5 does indeed come with two anti-glare screen protectors included free of charge. Install the front skin first, as shown in our how to apply tutorial video, then use the screen protector tutorial video to see the ideal installation procedure for the screen protectors.
[Nexus 5 Accessories] vin4yak:
[MENTION=5091753]dbrandSkins[/MENTION]

Can you please confirm whether order number #114581 is shipped?? The order status in my account says completed but I didn't get any confirmation email from y'all.

Thanks! :)
[Nexus 5 Accessories] jaybo300:
[MENTION=5091753]dbrandSkins[/MENTION]

My order number is 125268. D brand did a double order and I only ordered one front white nexus 5 skin. Dbrand said they would refund me the second order but it has been a week now and they don't return my emails. Please help me out with this. Let me know if you need more info.
[Nexus 5 Accessories] idbl_fanatic:
Order #121738 I sill haven't got this order, it was placed early July
[Nexus 5 Accessories] esegara:
Hi, it has been over 7 weeks since my order was shipped but it has not arrived yet. (Order #107339)
[Nexus 5 Accessories] dbrandSkins:
Indeed it has. Expect an email shortly.

Took a look and can confirm that this was refunded back on the 20th. Check your email in about 30 seconds for a response to the one sent on Tuesday. It includes proof of the refund.

Sorry to hear it hasn't arrived yet. Check your email.

Unfortunately Indonesia is pretty inconsistent with deliveries. We'll email you right now with a few options on how to continue.
[Nexus 5 Accessories] idbl_fanatic:
Got it, and responded
[Nexus 5 Accessories] vaibhav.ravi:
Delivery?

[MENTION=5091753]dbrandSkins[/MENTION] my order (# 118796) says completed, but I haven't received it yet. I ordered it on July 2nd. Can you please confirm?
[Nexus 5 Accessories] Cadocity:
Quick question about the lens skins

Would asking for a different lens skin completely replace the one that would normally come with the back skin? Or would it just be added along with the original?

Sorry if this has been asked already!
[Nexus 5 Accessories] vin4yak:
[MENTION=5091753]dbrandSkins[/MENTION]

Hey mate! Have y'all ever thought about changing your shipping partners? Slickwraps charges $4.90 for deliveries to India and they give a period of about 10 business days. Along with that, they also provide a tracking number to track our order. They ship their orders via USPS to India.

On the other hand, you guys are charging $5 for shipping to India and label it as "Risky Shipping" as if it's being frowned upon and charge a whopping $28 if the customer needs tracking??! :eek:

I order online from literally all parts of the world via eBay, aliexpress, etsy and others and none of them charge so much for a tracked shipment. I know that they are huge multi-national companies but the products are sold by individual sellers, right??

Could you please clarify as to why dbrand charges so much for shipping to India? Or, is it same for every country (except US, canada) ya'll deal with?? I have no clue what y'all charge for shipments to other counties.

I'm sorry if it sounded like a complaint (it's not meant to be one), but I just wanted to know the details about the same.

Thanks a lot! :)
[Nexus 5 Accessories] rollerdyke44:
Yeah +1

When i ordered there was not even an option for tracked shipping (hence i had to use the 5$ shipping). When i ordered, dbrands said i'd receive my package in 10-12 business days and as of today, its been more than a month since i ordered and i am still waiting lol

and from what i've read in this thread, shipping to asia is unpredictable but then again, i usually receive my packages within 10-20 days if ordered from any other online store
[Nexus 5 Accessories] dbrandSkins:
Very fair question. I've passed this one on to our lead shipper, as I don't have the specific knowledge to give you a comprehensive answer.

We don't offer tracking to 90% of the International countries that we ship to regularly, as they all have a near-perfect success rate in delivery. For example, most orders to Germany, UK, Sweden, Austria, and the Netherlands normally arrive in about 3-5 days. It's actually quite bizarre to see some orders arriving in Germany before customers in our local city receive theirs.

Unfortunately, there's a few countries that we've had to file under the "Risky Shipping" category. Ukraine, India, Indonesia, Pakistan, and a few others simply have a poor track record of delivering orders in a timely and successful manner. The success rate is still well over 9/10, but by nature of the fact that the orders don't arrive, those 10% are the ones you end up hearing about in a public forum.

There is also a large misconception about tracking using First Class International with Tracking via USPS to India (and a few other countries). Any item sent using this service (not sure the exact price, but it's around $5 USD from USPS) will generate a tracking number. This tracking number can be punched in on the USPS website to give the illusion of tracking, but in fact it does not track the item all the way to your door in India. It will tell you once it's left the United States, but won't actually track it within India. This is essentially the same thing as the "Risky Shipping" which we offer for $5. There is no question that the items we send will leave the Canadian border and enter into India, but from there, both USPS with Tracking and our "Risky Shipping" have the same information output: nothing.

If and when India is able to track items door-to-door via USPS, it is quite an easy switch for us. As a company that is so close to the US border, all we'd have to do is make a daily drop to New York with all Indian orders to send from within the USPS system.

The Canada Post tracking which we offer does indeed give you a successful delivery confirmation in India, meaning there are "eyes" on the order the whole time. This prevents it from getting "lost in transit" the way a "Risky Shipping" item might.

Unfortunately, shippers such as DHL, FedEx, and UPS are cost-prohibitive unless we were sending all of our orders (read: high-volume) using their service. For items which are priced in our ballpark, it just doesn't make sense to even offer a shipping method that costs double the item itself. Even putting it as an option on the site would likely reduce conversion rates, as some eyes may go instantly to the expensive shipping price and leave without a second thought.

Hopefully this gave you a bit more insight into the shipping process and how things aren't always as they appear on the surface. Let me know if there's anything else you need help/info on!
[Nexus 5 Accessories] idbl_fanatic:
I can confirm this, I have shipped things using USPS over seas, and once it leave the US, who knows what happens.
[Nexus 5 Accessories] vin4yak:
Woah! Didn't know that about USPS! Thanks for the detailed info. Yes. I agree that the postal service in India is really pathetic and never have I got any mails on time and hence no one over here use the local post service and prefer the domestic courier. But with International shipments, that's out of the equation as it will be a costly affair.

Just checked the slickwraps thread and indeed that's the case with USPS. One user with Tracking no. "LJ938905235US" didn't receive his order and the tracking page says "Your item arrived at our USPS facility in CHICAGO, IL 60666 on May 16, 2014 at 10:37 am. The item is currently in transit to the destination."

Well, aren't there any other alternatives to USPS in Canada which might provide door to door tracking to India? I know that chinese/german/latvian and few other postal services which I've used track the order door to door. Even $10 for a tracked shipping may be acceptable but $28 (for a $20 skin) is simply way beyond one's expectation. But I guess that's just the way it is...

Yeah. I can understand. But those pair of eyes turn out to be very costly! :eek:

Yeah. That would certainly drive away users.

It sure did mate! Thanks a ton for such a detailed explanation. Hopefully, things might get better with the postal service (which I doubt) in the near future.

P.S.: I see that the twitter bots are are having a busy day with the whole customer service incident? :D Nice gesture from your part to offer her new skins :good:

P.P.S: I hope I get my order soon! :fingers-crossed:
[Nexus 5 Accessories] Wakamatsu:
It's not that simple. Eg. carrier XXX in Canada will have arrangements with carrier YYY in India, which just happens to not provide tracking. If you ask for carrier XXX to hand off to Indian carrier ZZZ instead because they provide tracking, it may cost hundreds of dollars more. That's because there's an established relationship between XXX and YYY with a streamlined process dealing with volume where there isn't between XXX and ZZZ. Believe me, I've tried something like this once. I was quoted $6000 on a shipment that usually costs $40.
[Nexus 5 Accessories] vin4yak:
Hmmm.. Good point. Woahh.. That's crazy!! Hope you didn't go ahead with it. Lol.. :silly:

I guess there's really no alternative after all :rolleyes:

In any case, let's hope for the best. :)

- Sent from an IceCold Hammerhead!
[Nexus 5 Accessories] Wakamatsu:
Let's just say I didn't take long to decide. :eek:
[Nexus 5 Accessories] joelk2:
do you have a uk distributor?
[Nexus 5 Accessories] Faaipke:
Re carrier messages, I have found dbrand to arrive a lot quicker (about a week to Belgium) as it s just sent in an envelop. Ordered some from slickwraps (30 dollars) and ended up paying nearly as much on customs because of usps and wrong labelling... In addition it took over three weeks to get to me because of customs check.
[Nexus 5 Accessories] vin4yak:
Wooaahh.. Custom duty on a pair of skins? That's sad man. :eek:
[Nexus 5 Accessories] PsychDrummer:
[MENTION=5091753]dbrandSkins[/MENTION] I received an email saying my order was shipped on June 30th. It's being shipped to the east coast US, and haven't received it yet. I know last time I ordered in only took a couple of days. Any idea?

Edit: Nevermind, I just got an email saying it was shipped out this Monday. not last Wed.
[Nexus 5 Accessories] kellybrf:
tell me about the feel of the matte skins. close to the black n5?
[Nexus 5 Accessories] Seadra:
Very. But little more slippery than the black n5. Rather get a true color. Matte dbrand skins easily get marks if some sharp thing is scratched on it, true color doesn't have this, nor does carbon fibre or leather. Don't know about wood, haven't used that skin yet.
[Nexus 5 Accessories] vin4yak:
[MENTION=5091753]dbrandSkins[/MENTION]

The mailman threw the skins in my mailbox today! I'm really happy with time duration actually. Ordered on a Sunday (27th July), It was shipped on the 29th and it reached me on the 9th! I consider "less than 2 weeks" for an Indian shipment a job well done by the postal services :D lol

Will apply the skins tonight and post some pics asap! :)
[Nexus 5 Accessories] vin4yak:
Applied it right now.. Everything went well apart from the speaker cutouts.. Tried a lot but just couldn't get them to align properly.. I'll try again with the spare frame skin again. :rolleyes:

The quality is superb, the feel is good and the cutouts are made with extreme precision.. It's actually deadly! They were so precisely made that it took me a lot of tries to get them aligned properly. I'm no pro and have shaky hands so I tried my best! :D

Only one thing that I'm worried about are the sharp edges. How do I go about rounding them off? I'm afraid that it will tear one day while removing the phone from my pocket. :eek:

Will definitely buy from you guys again! :)

Here are some pics of my Bumblebee setup!

Color Series Yellow + Matte Finish camera cutout with Black Titanium frames!

- Sent from an IceCold Hammerhead!
[Nexus 5 Accessories] kellybrf:
any coupon codes?
[Nexus 5 Accessories] vin4yak:
Coupon function isn't implemented on the website! So, nope. There aren't any.

- Sent from an IceCold Hammerhead!
[Nexus 5 Accessories] prolarbears:
1429

Received my matte white skin in the mail! Good fit, and feels good!
[Nexus 5 Accessories] hammad99:
its been more than 6 weeks and I still havent received my skin..... Dbrands!!!????
[Nexus 5 Accessories] vin4yak:
Mind sharing some pics? :D

That's unfortunate.. However, shouting in this thread won't do squat. Contact them @ https://dbrand.com/contact

Hope you get the matter resolved! :)
[Nexus 5 Accessories] dbrandSkins:
Sorry about that man. Can you post your Order ID so I can get one of the bots to resolve this?

---------- Post added at 10:41 AM ---------- Previous post was at 10:40 AM ----------

Thanks for helping out with responses that have accurate information when I'm not around. Appreciate it more than you know.
[Nexus 5 Accessories] hammad99:
Order no: 119429

Thanks!
[Nexus 5 Accessories] dbrandSkins:
No worries, buddy. Sorry for the delay. Bots have told me to tell you to check your email.
[Nexus 5 Accessories] Wbroshea:
Any word on the special edition skins with the x insert? Did I miss them?
[Nexus 5 Accessories] hammad99:
Thanks!

I had a chat on email. Some more waiting lol

The last I heard they were planned for august release with more skins. The new bamboo skin arrived so i guess the custom X arent so far
[Nexus 5 Accessories] mtencarguez:
[MENTION=3353270]dbrand[/MENTION] skins. please help me on my order, I haven't received it until now???

I ordered it last April 3, 2014, order no. is 90488.

Thamks.
[Nexus 5 Accessories] cartmenicus:
What? 4 months later and you comment now
[Nexus 5 Accessories] hOrnizuka:
end of which month? =)
[Nexus 5 Accessories] lyubor:
Sorry for asking if it's posted earlier (didn't find it anywherer though) but what's the status on the customizable lenses? My Nexus will be arriving in the next few days and I'm looking for a white+red or black+red set but don't want to buy 2 back skins :/

This would be my setup:

Either with black carbon or white matte back

Red sides

Red camera lens
[Nexus 5 Accessories] vin4yak:
While placing the order, there's a field called "Additional Notes" when you checkout.. You can request the camera cutouts you want in that field and they will include them free of cost! :)

PS: They also provide the original cutout of the same color of the back you ordered! ::angel:
[Nexus 5 Accessories] lyubor:
Sounds awesome! Thanks
[Nexus 5 Accessories] roshga:
I bought the black metal one last week, 2 days ago got an email saying that it was shipped and due to my location (israel) it'll arrive in 3-6 weeks... Well it didn't even take 3 days as I've received it today ???

Took me 5 minutes to apply it and my Nexus looks awesome! ?

Thanks!
[Nexus 5 Accessories] kpjimmy:
They are supposed to send an email within 48 hrs, but it's been 72 for me. Sent them an email today asking the status, but no answer. They must be very busy! LOL No biggy, I'm in no rush.

EDIT: They sent me an email just now lol. Burnin the midnight oil? lol
[Nexus 5 Accessories] nakul91:
dbrands payment issues

hi , can anyone please tell me how to order it, at the end of payment option , it asks me for a SECURITY CODE of my debit card.

I wanna know that what will be that security code , like my ATM pin or something else???????????

PLEASE HELP & THANX IN ADVANCE
[Nexus 5 Accessories] vin4yak:
It's called CVV number and it's printed on the back side of your debit card. It's a 3 digit pin and is printed right above your signature on the back.

ATM pin is totally different and it won't do any good if you enter that...
[Nexus 5 Accessories] jj14:
http://www.cvvnumber.com/cvv.html

And if any website asks you for your ATM pin to complete a purchase, I'd suggest not using that website at all. (no reason for a site to require your ATM pin to authorize a purchase).
[Nexus 5 Accessories] kpjimmy:
Got my order in. About 3 days (Biz days) this time around. Pretty fast thanks [MENTION=3353270]dbrand[/MENTION]s !
[Nexus 5 Accessories] Orange_furball:
[MENTION=5091753]dbrandSkins[/MENTION] or anyone else who knows... How long do you think it'll take for the skin to get from you guys to Pennsylvania? I forget how long it was last year for the Nexus 4!
[Nexus 5 Accessories] honeybunchie:
hey fembot, can i cancel order #62140? I just want one skin for now, and maybe will try and get a custom skin if your traffic is low in a couple months ^_^

i just want the white carbon fiber frame + back if that is easier for you to change it! Thanks!
[Nexus 5 Accessories] custo:
Front skin shouldn't be an issue. You wouldn't need the sides though if you're throwing a case on it
[Nexus 5 Accessories] lll_ari_lll:
ordered white carbon n yellow. waiting for front skins to come up, will order titenium black full set and white carbon front together to save shipping with coupon
[Nexus 5 Accessories] RGM79:
Any idea how much front skins will cost?
[Nexus 5 Accessories] andrews317:
I always wanted to get one of this for my Nexus 4, but I never took the step. Now I really want it for my Nexus 5 specially when they now have front and frame skins. I just can´t decide which is best, carbon fiber, titanium or leather. Which is the difference between the three materials?
[Nexus 5 Accessories] RGM79:
It's just the texture of the surface. The material should be the same for all. You can go to the dbrand website and click on the device, you will see small question marks next to the texture type for a little more information.
[Nexus 5 Accessories] dbrandSkins:
Indeed they are! Our installation tutorial video will explain everything.

Definitely wouldn't make the phone too thick for a case, it adds less than a millimeter.

Canada Post estimates between 7 and 14 business days, but it really varies depending on how lazy (or efficient) your USPS worker is. The fastest is about 3-4 business days to NYC, with an average of 5-10 for the rest of the country.

It looks like this one was already packaged and ready for shipment (along with your drawing of miley cyrus on a wrecking ball). It's going to be tough weeding through the 4k+ orders we got the past few days. If you want, send it back unused once you receive it and we'll issue a full refund.

not sure yet.

At the most basic form, they're different textures. The carbon fiber has crosshatch weaves. Each “weave” has 9 tiny ridges in it which reflect the light to mimic real dry carbon fiber. The titanium materials have hundreds of micro-ridges running vertically on the surface. Each of these ridges reflects the light dynamically to give the appearance of real brushed titanium, yet the overall feel is still smooth to the touch. The leather material looks like leather (not much else to say on that one lol).
[Nexus 5 Accessories] ritzxda:
LOL :laugh:
[Nexus 5 Accessories] Xodus22:
femBot, have you seen the brushed aluminum skin from Xgear? I really like that design a lot, and was wondering if you guys would also add a more metallic-type skin?
[Nexus 5 Accessories] PRoyal22:
Can´t decide whether I should get the "Black Titanium" or "Wood". I want to shine the white "nexus" through. Will it be like in the pictures that the nexus logo is more transparent than the default white back? Or is this just a cutout?

Have the "wood" already on my N4 and I like it! Several times people were like: "omg, thats great. What phone you have?" :victory:

If you want the whole phone modded this will probably get up to ~ 30$ right?
[Nexus 5 Accessories] Nbsss:
Would it still fit the spigen clear back case with the side frame skin on - would the case damage it if the case is removed regularly?

Also would how long is the coupon good for? I'd love to see a pic of the nexus 5 in mahogany before pre-ordering.

Cheers Miss/Mrs dbrand

---------- Post added at 10:52 PM ---------- Previous post was at 10:37 PM ----------

lol that wood back hypontised me, i subconciously took out my CC and pre-ordered it just now :p
[Nexus 5 Accessories] mo_danish:
Hey [MENTION=5091753]dbrandSkins[/MENTION] I placed an order with my question in the special delivery instructions, but you mentioned the backlog of emails so thought I'd ask here instead.

I ordered (#62163) skins for Nexus 5, HTC One and BB Z10. I'm in Sydney, do you think I can get them all before the 26th?
[Nexus 5 Accessories] DanP47:
To people who have used these before, how much protection do they offer? Obviously not as much as a case, but for example are the corners exposed? Any drop protection at all?

I have a Spigen Neo Hybrid right now but while it looks nice, it is quite bulky. This is my first time with such a large phone as well so I'm not quite used to it. These skins look great so I'm quite tempted.

I know some people are getting these with one of those cases with a clear back, but I think the black rubber frame of those cases look ugly, especially with a white N5.

Any suggestions on how I could use these skins as well as have some sort of protection would be most welcome.
[Nexus 5 Accessories] honeybunchie:
Want me to send back the one i don't want or the whole package ? I just wanted one for now.
[Nexus 5 Accessories] saranwrap:
dbrand gods,

I am wanting a way to get the logo for Dota 2 on my skin (I cannot post link but quick google image search will show you the logo).

To do this I am thinking it of getting a red skin without nexus lettering, only the x. But with the x, to have one line cutout and then the other line only cut at 2 slits to replicate the dota 2 logo.

Would this fall under the category of a custom cut for extra charge? If so how much would it cost?
[Nexus 5 Accessories] kpjimmy:
It's a skin, not a case. So it will help from little bumps or scraps. But def not for drop protection. Picture dbrand skins as a screen protector for the entire phone lol.

Corners exposed? Well apparently not so much. There was a brief survey on how we wanted the corners. And the decision was made to use a hairdryer for about 6 secs on the corners to adhere down.

In what you want, well if you want drop protection, you'll need something like the hybrid cases fusion or spigen. If you go completely clear, which I think will be available in the coming weeks on amazon or ebay, you can go that route, but keep in mind those clear ones, even the frosted clear tpus yellow over time.
[Nexus 5 Accessories] dk206:
DBrand can not even consider making a specific skin for the inferior defence of the ancients.

Here at dBrand we play only accept League of Legends.

Sorry but your new Nexus 5 deserves a better gamer. :thumbup: