yashsingh1/xdaforums huggingface dataset:
[JAM, MDA Compact, S100 General] heretic:
Geoff,

Don't get me wrong, I like your app apart from minor issues (does not automatically connect to GPRS after a soft reset, some codepage issues remain). But don't you think a 53.1MB :shock: log file in device's root for maybe 24 hours worth of logging is a bit too much? Or is it just my device?

'Till you answer, no log files from me, no thank you... :shock:
[JAM, MDA Compact, S100 General] dmsny:
how does it reconnect after a soft reset?
[JAM, MDA Compact, S100 General] oltp:
Not

at the moment.
[JAM, MDA Compact, S100 General] dmsny:
so how do you force it to reconnect?

Geoff specifically makes reference to a startup delay after a rebbot:

--------------------

2/1/06

Added startup delay of 60 seconds after reboot.

Improved SMTP robustness

So, this is not working in the most recent version?
[JAM, MDA Compact, S100 General] oltp:
The delay certainly smoothed the reset proces. BUT I just tested again 'vgsmail startup' doesn't connect gprs after a reset, neither soft nor hard ;-)

Cheers, M
[JAM, MDA Compact, S100 General] davpel:
Geoff:

I've sent you numerous messages and a log file for my Samsung i730, but still haven't heard back. Have you gotten my messages?

Just a quick update: tried a later build (the one prior to the current build) and found some improvement in the sense that it seemed to take longer to crash. But it did still crash with VGS mail installed. Typically, it takes about 20 minutes to 1/2 hour. The device will be asleep and then suddenly the screen will flash on for about 3 seconds and then shut off again. When I try to turn it back on, it won't wake up without a soft reset.

To make sure there were no software conflicts causing this, I did a hard reset and installed ONLY VGS mail. Unfortunately, the problem still happened.

I wonder whether this is an issue with CDMA/EVDO, or whether it is specific to the i730. Is anyone else running this application on a CDMA device?

David

P.S. I know this message board is for HTC devices, but this thread seems to have developed into the semi-official discussion forum for VGS mail, so I figured its appropriate to post here. Besides, there are some HTC devices available on Verizon.
[JAM, MDA Compact, S100 General] geoffreycross:
The problem with the lack of reconnect is that after a reset the phone actually reports to vgsmail that it already has an internet connection and therefore the application doesn't bother to try connecting via GPRS. I have to fix this, although at the moment I'm not entirely sure how.
[JAM, MDA Compact, S100 General] marcuss:
I have the same problem on my QTEK 9100 (WM5) but did not realise that it started to happen after the installation of vgsmail since I've had my device such a short time before installing vgsmail.

However I think it still occurs after removing vgsmail from my device (without hard reset). Havn't had time to confirm this though and I'm not planning to install the vgsmail until it fully supports limitation of mail retrieval and it seems like it's not really on geoffs high priority fixes so I guess it'll take some time.

Would still be interesting to hear if anyone else also have had this problem with/out vgsmail. But I guess I'll probably need to do a hard reset to fix it.

Geoff:

Wouldn't it be possible to just do a forced disconnect and then a connect of the GPRS after a reset to fix the internet connection problem?
[JAM, MDA Compact, S100 General] geoffreycross:
New version online now.

This version includes the 'vgsmail setup' application which will do all the registry editing for you and so WM5 users who didn't want to have to play around with the registry can now start using vgsmail.

At the moment, the process is slightly messy :

The first time you create a profile (i.e. the first time you install vgsmail) you should follow the instructions on the webpage to create the profile within Pocket Outlook. After that, run 'vgsmail setup' to check that the settings have been copied across into the registry correctly. Under WM2003SE things should be ok; under WM5 you will find that many of the settings are missing.

After that, you can run 'vgsmail setup' as often as you like to change settings etc.
[JAM, MDA Compact, S100 General] Izzard-UK:
How about: ignore what the phone says and test to see if there's a connection and, if not, make one? :) (Something like a ping?)
[JAM, MDA Compact, S100 General] geoffreycross:
I think I might have found a fix for the dial-up problem. Feel free to try out the version I just uploaded if you care about this issue.

[edit: Sorry, false alert. This doesn't help. :(]

[edit2: Ok, a hack fixed that problem. It seems that the phone believes itself to be docked for a short while after a reboot and as we don't want the GPRS to try dialing up whilst the phone is docked, it was sitting waiting to be undocked...]
[JAM, MDA Compact, S100 General] oltp:
Great service, just installed the previous one. Will report what I think of this newest version.
[JAM, MDA Compact, S100 General] dmsny:
so is the GPRS dialing and reboot reconnection issues fixed? Will the WM5 installation be smoothed out?
[JAM, MDA Compact, S100 General] geoffreycross:
dmsny:

Well of course. However, I am not sure whether this ranks higher than attachment support now.
[JAM, MDA Compact, S100 General] dmsny:
will it reconnect after a reboot to a CDMA/EVDO network like Verizon or Sprint?
[JAM, MDA Compact, S100 General] Izzard-UK:
Latest version installed and working fine on my Tmobile MDA Vario - setup application filled in the missing fields as described and send/receive of e-mail worked great. Good job!
[JAM, MDA Compact, S100 General] geoffreycross:
dmsny:

Your guess is as good as mine :). I don't have a CDMA network to test. I would say 'probably'.
[JAM, MDA Compact, S100 General] dmsny:
if the application does not automatically reconnect after a reboot or soft reset, how do you go about forcing a reconnection?
[JAM, MDA Compact, S100 General] oltp:
Yep the gprs issue still exists on my latest downloaded & installed version. Smtp to an others address needs some fiddling by myself I hope, it gets authenticated but sending fails.
[JAM, MDA Compact, S100 General] dmsny:
sorry to hear about the remaining GPRS reconnection and SMTP issues. Trying to get users on the treocentral forums to confirm that vgsmail is working on the treo 700 with the Verizon CDMA/EVDO network.
[JAM, MDA Compact, S100 General] tdaubign:
Well done geoffrey, this app is becoming greater and greater every day !

However i have a question for you.

Can you implement SSL and port configuration for the outcoming server ?

I explain you my configuration that many users should use :

- fastmail incoming server

- gmail outgoing server (SSL + port 465)

Thanx a lot for all your previous work

Thomas
[JAM, MDA Compact, S100 General] Izzard-UK:
I recommend upgrading your fastmail.cc account to a basic member account, then you can use their SMTP server.
[JAM, MDA Compact, S100 General] tdaubign:
Yes, this is a solution but it doesn't match my need. As a matter of fact, all my friends are using my gmail account and i m very happy with it, i don't want to change for another one. Furthermore, i m using it to redirect to the fastmail account to receive mail (gmail don't do imap yet)

That s why it is very important for me to use my gmail account as my outgoing accont.

For that moment, i found a way to live with that, i create a second account in poutook configured with gmail parameters, and each time i answer a mail, i change the outgoing server in the mail.

But it will be more pleasant to not realize this change each time i need to answer a mail.
[JAM, MDA Compact, S100 General] m.zielinski:
But there is a big problem - sending with a gmail-adress or in my case an gmx.de address from the fastmail-server results in blacklisting problems caused by spam-filters because they check where the message comes from and fastmail.fm isnt the same as gmail or gmx.de...

Thats the reason why such a setup is important also for paying fastmail-users...

And with the latest releaso from today evening i can also use this setup and it works!
[JAM, MDA Compact, S100 General] Izzard-UK:
Oh, okay. That sucks! What about leaving your from address as fastmail.cc but using your gmail address as the reply-to?
[JAM, MDA Compact, S100 General] dmsny:
is there a way to change the reply to? I thought Pocket Outlook just uses the From address as the Reply To?
[JAM, MDA Compact, S100 General] oltp:
Still strugling to get outbound messages working again, maybe I need to start from scratch, but I don't want to loose all my send mail...

Hard decision cause know I'm unable to send at al with vgs.

Cheers, M
[JAM, MDA Compact, S100 General] dmsny:
has anyone been able to send reliably?
[JAM, MDA Compact, S100 General] URPREY:
AIM (aol email service) is free and includes a 2GB account. I was using it for incoming, and my normal email for outgoing. Works great and definitely supports IMAP. If you have an AIM screen name, you should already be set up for email too.
[JAM, MDA Compact, S100 General] geoffreycross:
It shouldn't be necessary to start from scratch. Send me a log and I'll have a look.
[JAM, MDA Compact, S100 General] dmsny:
URPREY:

Are you having any issues at all with vgsmail on the Sprint EVDO network?

Does it maintain a connection reliably?

What kind of drain are you seeing on battery?

Does it automatically reconnect to the network when you do a soft reset or your phone is out of cell signal range?

Any crashes or random resets since installing vgsmail?

Are you finding that all messages remain in sync with your IMAP server, received mail, sent mail, deleted mail?

This information would be helpful since we have gotten very little feedback with CDMA users.

Thanks
[JAM, MDA Compact, S100 General] URPREY:
I'll try to answer each one separately.

I tried the version at the beginning of January and had problems with maintaining a connection on my PPC-6700. I decided to uninstall and wait for th updates. I just installed the updated version last night, so I don't have a ton of experience but I'll reply based on what I've seen so far:

Does it maintain a connection reliably? I use the "always on" reg hack on my PPC-6700, and have had zero issues with connection thus far.

What kind of drain are you seeing on battery? I've noticed no ill effects to battery life so far.

Does it automatically reconnect to the network when you do a soft reset or your phone is out of cell signal range? Yes and yes.

Any crashes or random resets since installing vgsmail? None.

Are you finding that all messages remain in sync with your IMAP server, received mail, sent mail, deleted mail? Sync occurs within 15-20 seconds usually. No problems at all, comparing my webmail, vgsmail, and Thunderbird on my laptop at the same time.

I'll try and report back once I have more than 15 hours of experience with it, but this is MUCH improved over the previous version I tried. I'm very pleased thus far because I really missed Chatter for my Treo 650 when I switched to the 6700 (that's really the only thing I felt the 6700 was missing).
[JAM, MDA Compact, S100 General] dmsny:
UPREY:

Great responses, thanks! Couple of more follow ups:

1) Aside from all of your mail clients being in sync, the sent, received, and deleted folders on your IMAP server are all in sync with the Messaging application's account folders on your 6700? Just trying to clarify this (although you may have already answered this).

2) Could you reset the always on reg hack to the default settings in order to see if the client keeps the port connection open so that the reg hack is not necessary? I don't know if the reg hack works on the 700w and our IT folks won't allow it either.

3) Would you say that Messaging combined with vgsmail pretty much duplicates the Chatter experience and reliability on the 650? I know the attachment support is still missing but besides that would you say it does? We currently have a bunch 650's with Chatter and were holding off on 700w purchases until a viable solution was available. The SMS triggers from exchange just won't do it for us because we get so many messages per day. I just want to make sure we won't miss any messages since we never had to worry about that with Chatter.

4) The new mail notifications reliably wake up the device and either vibrate the unit or play the designated sound or both?

5) There are numerous reports that the GPRS radios don't reconnect on a reset or signal loss, just to confirm this is not happening with your Sprint CDMA/EVDO 6700?

Any further information would be much appreciated!
[JAM, MDA Compact, S100 General] oltp:
To all,

I did send Geoff a log file & was adviced to uncheck SMTPAuthenticated in my registry. As I already had the SMTPAuthenticatedIMAP unchecked without succes, I now have them both unchecked and it WORKS!!

Thanks Geoff, the confirmation was send to you by e-mail, you must have it by now, for this very good service.

Regards, M

Ps. now the basics work again, I'll try adding a separarate smtp address again.
[JAM, MDA Compact, S100 General] oltp:
To all,

I did send Geoff a log file & was adviced to uncheck SMTPAuthenticatedIMAP in my registry. As I already had the SMTPAuthenticated unchecked without succes, I now have them both unchecked and it WORKS!!

Thanks Geoff, the confirmation was send to you by e-mail, you must have it by now, for this very good service.

Regards, M

Ps. now the basics work again, I'll try adding a separarate smtp address again.
[JAM, MDA Compact, S100 General] URPREY:
1) Aside from all of your mail clients being in sync, the sent, received, and deleted folders on your IMAP server are all in sync with the Messaging application's account folders on your 6700? Just trying to clarify this (although you may have already answered this).

I currently don't have it set up to sync with anything but the default inbox folders that are set up with the install. I'm not sure that it supports it at this point

2) Could you reset the always on reg hack to the default settings in order to see if the client keeps the port connection open so that the reg hack is not necessary? I don't know if the reg hack works on the 700w and our IT folks won't allow it either.

I just removed the reg hack and am going out for a little while. I'll report back whether it works properly or not

3) Would you say that Messaging combined with vgsmail pretty much duplicates the Chatter experience and reliability on the 650? I know the attachment support is still missing but besides that would you say it does? We currently have a bunch 650's with Chatter and were holding off on 700w purchases until a viable solution was available. The SMS triggers from exchange just won't do it for us because we get so many messages per day. I just want to make sure we won't miss any messages since we never had to worry about that with Chatter.

I don't think that this program is on the magnitude of Chatter yet, but it has huge potential since it's on a WM5 device. Two things it needs are attachment support and HTML support. I also have this weird notification thing where when I get a new message, I only get the option to close or hide. I'd really like a way to jump to the message like the pOutlook program works by default. I'm sure that will be addressed at some point.

I can't really say much about reliability, and the basics are here, but it needs a lot more development to be close to Chatter. I'm not saying that to be critical at all though. I think he's going about it the right way - get the basics working and then add more bells and whistles. I can't tell him how much I appreciate his work thus far.

4) The new mail notifications reliably wake up the device and either vibrate the unit or play the designated sound or both?

With the always on reg hack, the device plays a tone and/or vibrates, but the screen doesn't turn on (this isn't a problem for me). I believe without the hack it works normally)

5) There are numerous reports that the GPRS radios don't reconnect on a reset or signal loss, just to confirm this is not happening with your Sprint CDMA/EVDO 6700?

No problems with the radio connecting. The 60 second delay built in works very well for me.

Hope that helps. I'll report back after my trip.
[JAM, MDA Compact, S100 General] dmsny:
UPREY,

Wow, that was fast! Thanks so much!

1) I was not aware that only the inbox syncs, I thought IMAP by default automatically duplicates whatever folders are present between the server and device and keeps them in sync. That's strange?

2) Yes, please let us know if the data port stays open, receives mail, wakes up the screen, and reconnects properly on a reset with the reg hack removed!

3) Glad to hear it reconnects on a soft reset, but will it reconnect without the reg hack?

4) Interesting about the new mail notifications, I thought this would be controlled by the OS or the Messaging app with the feature to jump directly to Messaging. Hmmm, maybe the vgsmail client is generating this. Hopefully he will add a direct launch option to his notifications.

5) Are you able to send to a different SMTP server or you are using the server that you also receive mail from?

6) Didn't realize that HTML mail could not be displayed. Is this a limitation of Messaging?

Hopefully, he will add attachment support within the next few days. At that point, the other bugs should be ironed out and I think vgsmail should be reliable and robust enough that we would go ahead with our Treo 700w purchases from Verizon. Awaiting your response!
[JAM, MDA Compact, S100 General] dmsny:
I understand the log file takes up quite a bit of memory? Can this be turned off?
[JAM, MDA Compact, S100 General] lambretta:
Why don't you just sign up to fastmail (Yes, spend a bit of money) and then you will not have to mess about with different settings for incoming and outgoing!
[JAM, MDA Compact, S100 General] URPREY:
Here you go:

I just got back from my errands, and I'm happy to report no connection issues with the reg hack removed and soft reset. I can manually disconnect vision, and it automatically reconnected every time (I tried like 10 times lol)

1) I was not aware that only the inbox syncs, I thought IMAP by default automatically duplicates whatever folders are present between the server and device and keeps them in sync. That's strange?

It appears to be a limitation in vgsmail - I still have my other profile in pOutlook so I can access other folders if I need to. Manage folders does not bring up my other IMAP folders.

2) Yes, please let us know if the data port stays open, receives mail, wakes up the screen, and reconnects properly on a reset with the reg hack removed! Everything worked fine!

3) Glad to hear it reconnects on a soft reset, but will it reconnect without the reg hack? Yes!!!

4) Interesting about the new mail notifications, I thought this would be controlled by the OS or the Messaging app with the feature to jump directly to Messaging. Hmmm, maybe the vgsmail client is generating this. Hopefully he will add a direct launch option to his notifications. Agreed

5) Are you able to send to a different SMTP server or you are using the server that you also receive mail from?

I'm using an IMAP account from my web host. It worked fine for me before though.

6) Didn't realize that HTML mail could not be displayed. Is this a limitation of Messaging?

HTML is supported in pOutlook, so it appears to be a limitation in vgsmail
[JAM, MDA Compact, S100 General] dmsny:
URPREY,

GREAT FEEDBACK, VERY INFORMATIVE!! Thanks a million!

OK, so this is how we see VGSMAIL as a solution:

ADVANTAGES:

1) Real push mail TODAY, no need to wait for DirectPush (at least for mail).

2) No significant battery impact.

3) No need for always on reg hack, device stays in contact with server at all times.

4) Device reliably reconnects on soft reset or whenever carrier signal is lost and reestablished.

5) Outgoing SMTP server can be different from inbound server.

6) Works with WM 2003 and 2005.

CURRENT LIMITATIONS:

1) Supports Inbox folder only, will NOT sync outbox or deleted mail folders on server, or any other folder for that matter.

2) Does not display HTML mail.

3) Does not support attachments.

4) Does not use standard New Message Notification pop up, missing feature to launch Messaging application directly.

URPREY, didn't hear if screen turned ON with New Message Notfication and reg hack removed?

I think that about sums up where we are. Congratulations Geoff, you have created an amazing application in a very short time and solved a significant limitation in Windows Mobile devices that MS doesn't have a solution for yet!

Geoff, can you comment on your timeline to address the limitations outlined above?

URPREY, please let us know about the screen activation when the device is asleep.

Thanks!
[JAM, MDA Compact, S100 General] dmsny:
Geoff,

Another feature you should consider which is very popular in Chatter is a user configured schedule to control when the client is in contact with the server. For example, Chatter on my 650 connects at 7:30am each morning (not on the weekends) and disconnects at 10:00pm at night. This prevents my device from going off while I'm sleeping.

Another great Chatter feature, the ability to select an outgoing full name and email address when a new message is being created. Many users like to direct where a reply should be sent (another account, etc.). Please consider this.

I think you have the basics working reliably at this point, it's time for some of the tweaks mentioned above. When completed, you will have a fantastic, commercially viable product that we would recommend to every company we consult for!

Would you consider adding these features? If so, what would your timeline be?

Thanks
[JAM, MDA Compact, S100 General] GardnerMS:
Installed latest version of vgsmail and have success

I currently am using VGSMAIL's push-client on an HP hw6515, located on Cingular's Orange network in Austin, Tx.

The latest version is working quite well, with one outstanding issue. It doesn't vibrate or notify me in any way.

I am using Windows Mobile 2003 SE, and yes, I have followed Izzard's suggestion and looked @ Sounds and Notification. For Messaging: New e-mail message, I have "Play Sound", "Display Message on Screen", and "Vibrate" checked.... nada.. nothing... nunca...

Any advice? I can live without the notification if it means I can get email in real-time.

mG

PS: Yes, I am a former Chatter user on a Treo 650... This is very close and looking forward to continued use of it.
[JAM, MDA Compact, S100 General] URPREY:
It didn't work when the reg hack was removed. It's not a big deal to me because sometimes I don't have time to check my email at the time it arrives, and it doesn't burn battery life. I got about 12 hours of battery life today, which is good since I got about 60 emails and spent a good bit of time on the web today as well as some phone calls.

Can't wait to see more features added. Thanks Geoffrey!!!
[JAM, MDA Compact, S100 General] URPREY:
I forgot to add that ActiveSync kills the network connection, but vgsmail picks it right back up after I close ActiveSync (which I did about 20 times tonight while tweaking Opera 8.5 :D
[JAM, MDA Compact, S100 General] dmsny:
URPREY,

Interesting about the screen wakeup. So this must be an issue with vgsmail since it probably generates the notification? I hope Geoff addresses this as I generally leave my 650 on my desk set to vibrate. When a message comes in, the screen turns on and Chatter gets my attention. The battery life sounds great, not much of an impact. Yes, sounds like this is really coming along, I hope he adds the other features soon!