yashsingh1/xdaforums huggingface dataset:
[Nexus 5 Accessories] Itswagz:
Yh when I thought about it, it struck me straight away. That means they are basically agreeing that they can't be bothered getting a precise cut for their customers. Only 1 cut = either the white n5 or black n5 will be 90% precise only .
[Nexus 5 Accessories] ctbear:
lol yes...that was a distant memory I am trying to put away :silly: Got my N5 quick this time though.

Anyways, just want to make sure the revised version is also available for new orders and not just for replacements. Now which color should I choose...
[Nexus 5 Accessories] DowntownJeffBrown:
Oh yea I tried to put that time period away in some locked dark place in my head. I got my n5 fast this time also. I bought it on launch day and it was shipped that night :D

I would suggest mahogany wood but they are sold out :(

>^.^< Sent From Meow nexus5
[Nexus 5 Accessories] prometheus1010:
Bot, can you confirm that the coupon code for white N5 buyers is only good for 1 back skin? I ordered 2 back skins the day you made them available for my white N5 and the code I got is only giving me credit for 1.
[Nexus 5 Accessories] cc16177:
I placed an order last week and was told I would probably receive the "imperfect" version but I could order a replacement at no charge when the new version is available.
[Nexus 5 Accessories] Clark Joseph Kent:
Members please enough of the back and forth....btw Dredd likes cats also....seriously lets keep the talks to dbrand skins.

Thread Cleaned.
[Nexus 5 Accessories] hullbay:
You took great pictures of the Leather, have any of the Mahogany?
[Nexus 5 Accessories] DowntownJeffBrown:
I do have a mahogany one but I haven't applied it yet. I'm afraid to take the leather skin off cause it gets ruined. I have a black n5 but I currently have a white back on my n5 though I have something on the way to see how it works out skin wise on its way. But I can take pics of the skin if that helps. I'm thinking about taking the leather off soon though... Maybe:o

>^.^< Sent From Meow nexus5
[Nexus 5 Accessories] crocski:
I'm more interested in the colored X at this point. the buzz has die down about it. teases here and there, so not fair.

Anyone has a solution for creating one :confused: .

I'll worry about the skins later, as awesome as they look. leading to the silver titanium thou :D looks boss !
[Nexus 5 Accessories] UnicornKaz:
So... Is the white variant physically bigger or the black just blend in better ?

If it's just blending in better... Wouldn't getting a brighter color back piece resulted with the same "large area exposure" problem for the black N5? :confused:
[Nexus 5 Accessories] 00MATRIX00:
you could ask them for a different colored lens package and then cut the nexus x logo from them.
[Nexus 5 Accessories] Itswagz:
For anyone wondering, I contacted dbrand and they replied that mahogany will be at LEAST 2 weeks or even 3. Apparently theirs some problem with 3m supply. Anyways, if you were holding out to get mahogany, I think it's better if you just get a different vinyl.
[Nexus 5 Accessories] dbrandSkins:
Tbh that response sent to you was aired on the extremely safe side. 3M has assured us that we're getting the highest priority of any client in Canada. It could be as little as 10 days before we get the restock, but 2-3 weeks is a safe bet. Rest assured we'll never go out of stock again on any material we offer.

coloured x

Seeing the demand that exists, we're going to offer a limited run of the coloured x skins. They will only be offered alongside either black/white carbon or black/white leather skins. Please let me know which of the following you'd prefer so I can pass it along to the appropriate bots:

1. Coloured x on "just-the-x-cutout" skins

2. Coloured x on regular "nexus" skins

I'll post picture of both the options tomorrow once we've had a chance to catch up with the orders and emails from yesterday. All admin@ emails are cleared. If you have any questions about your order, don't use the Contact Us form on the site... there's still a loooooot of backed up emails on there. We're making progress on the inbox every hour, but admin@ is your best bet to get a fast response.
[Nexus 5 Accessories] roilosh11:
What about someone who already ordered and got the white carbon? To get the colored x , will we have to order another one??
[Nexus 5 Accessories] 00MATRIX00:
option 2 :good:
[Nexus 5 Accessories] doubleho:
i placed my order on the 23rd nov, leather back,side and front, but then i emailed and left message on dbrand.com asked if i can cancel the front skin part and i got no reply

i received my skin (back and side, thx god) on 2nd dec

and today (18th dec) i received the front skin and 2 screen protector........

my question is, im not sure if the front skin charged, but i applied on my n5 anyway....and i love it, so if it wasnt charged, please inform me and i will transfer you the money

my order no. is 68133
[Nexus 5 Accessories] 00MATRIX00:
I think they gave free front skin cuz of the shortage of screen protector.i got a free front skin as well but all in one package.
[Nexus 5 Accessories] crocski:
This is combo I'm looking for. I don't like the option of only the black and white di-noc, my least favorite wrap.

I do hope dbrand makes this combo available, I might just have to opt for the white leather with x, if thats a thing.

Anything that's limited edition Im bound to lose out.

Option 2 gets my vote BTW :]
[Nexus 5 Accessories] dbrandSkins:
Indeed. Unfortunately, to the average consumer, we wouldn't be able to justify selling the size of material which could fit on your fingernail for anything more than $0.05. It simply wouldn't make sense. On top of that, we'll be making a new how to apply tutorial vid specifically for this limited edition piece. The whole experience from special edition packaging to the finished product is going to be awesome, trust us.

A side note to any "competitors" planning to follow in our path: You will literally go broke trying to keep up with our video content. Don't even try.

You definitely weren't charged, but please don't transfer us any additional money. Enjoy!

[MENTION=5608485]crocski[/MENTION]: You're totally on the money. I forgot about the titanium/black titanium when outlining what would be available for this limited edition run. They will both definitely be options. Good catch.
[Nexus 5 Accessories] kpjimmy:
Ok, when can I order another white CF with the 'coloured' X? And how? :p
[Nexus 5 Accessories] dbrandSkins:
Still unsure of the timeline here, likely not until the new site launch in January. Then again, that's only 13 days away :)
[Nexus 5 Accessories] kpjimmy:
Ok I'll keep my wallet handy lol.

And option 2 ftw! :victory:
[Nexus 5 Accessories] 00MATRIX00:
You guys remember the dented e in my titanium skin?and you said you would replace it,well what if i change the shipping address from usa to uk?Can you send it to uk?do i gotta pay some extra money?
[Nexus 5 Accessories] relaksua:
Option 2 please ... but the thing is I just order a white cf today ...possible to change to this new white cf with colored x ... my order no 75252 ...I don't mind waiting for this limited edition wrap
[Nexus 5 Accessories] DowntownJeffBrown:
Option 2 please and thank u :D

>^.^< Sent From Meow nexus5
[Nexus 5 Accessories] pagy:
it seems like an awkward coincidence that so many canadians are not recieving their orders at all. i suspect the labelling is incorrect, customs is snagging them or dbrand isnt even sending them at all.

In 15 years i've never not received anything i've ordered online.

Then I was told to wait a few days for the item to be back in stock, that was 2 weeks ago. Just requested a refund.

it's too bad because the skins look great, but I'm through with waiting for this.
[Nexus 5 Accessories] custo:
I can understand your frustration, but false allegations is unwarranted. Canada Post just sucks. Plain and simple.
[Nexus 5 Accessories] pagy:
i acknowledge it's suspicion but blaming canada post is just another allegation.
[Nexus 5 Accessories] dbrandSkins:
No worries, we'll shoot you that refund in a few minutes. Have a good one!

---------- Post added at 02:57 PM ---------- Previous post was at 02:43 PM ----------

Respond to your order confirmation referencing this conversation and we'll hook it up.
[Nexus 5 Accessories] mertkan:
i want to order a limited edition option 2 for my white nexus 5.When it will be available? and can i order from Turkey?
[Nexus 5 Accessories] baller4lifeii:
I would also like to place an order with the limited edition X. I have 2 questions:

- Can I get the gold titanium with the X instead?

- Will I be able to place this order with the limited edition X through the online website?

Lastly, please post some pictures of the X soon! Thanks.
[Nexus 5 Accessories] thunderstorm654:
Finally installed my black titanium back skin today. I bought the side pieces as well, but after nearly completely screwing up the back first time I've left those for a bit! Left the lens piece off too for now. Must say it looks a lot better than I thought it would and pics don't do it justice!:good:
[Nexus 5 Accessories] Itswagz:
dbrand you think its possible to wait until new year to use the code I was given for the replacement white n5 skin as I would love to have the colored x. Option 2 BTW.

Or would they be expired by then or/ expired when new site goes live?
[Nexus 5 Accessories] nexicon:
Same
[Nexus 5 Accessories] dbrandSkins:
Just checked and the coupon is only valid for replacement white variant N5 skins. :sadface:
[Nexus 5 Accessories] Itswagz:
:( its OK I guess I'll have to buy a new skin when you guys get the colored x
[Nexus 5 Accessories] dbrandSkins:
mmmmmmmmmmmm, delicious revenue.
[Nexus 5 Accessories] DowntownJeffBrown:
:eek::eek::eek::eek::eek::o:p

>^.^< Sent From Meow nexus5
[Nexus 5 Accessories] Seadra:
drand official, please reply. I wanna buy asap.:(

Tried to buy

error

Seriously? mp4nation.net easily accepts my card >.< It's a debit card which uses securecode service. :(

nevermind, paid via friend's CC. Order Number #75325
[Nexus 5 Accessories] spicydicy:
I just had to come in here to update on my Canada post problem. After some quick conversing with a lovely bot over emails, I received my skin, and while I haven't had any time to install them yet, I wanted to let anyone know that wondered, this is a fantastic company, and while they might not be able to reply to a ton of emails right away, being a small company and all, that when they do get to you, and they will, they treat you better than most any retailer would.

As someone who manages a large number of employees personally, I have to give credit where credit is due.

I will be posting up a comparison / review of dbrand and slick wraps in the new year. As soon as I get my slick wraps delivered.

(I would like to add, while I ordered no nexus cutout originally, the package I got today had the cutout, and I actually think it looks rather good)
[Nexus 5 Accessories] Iphony89:
Dbrand how long will the coupon codes for the white replacements be valid? I want to replace my wood back skin and it's not in stock
[Nexus 5 Accessories] Seadra:
[MENTION=3353270]dbrand[/MENTION]s Order Number #75325 - I forgot to add in notes ... Can you make simcut out if possible?
[Nexus 5 Accessories] jt.61:
Hey dBrand,

I been following you guys since I had my n4 and when the thread started a while back. These cutouts are just damn superior to all the other junk skins out there. I was looking to order a back and side skin for my white nexus 5 so I can cover up the glossy sides from getting easily scratched by dust. I really like the true-blue color because it looks amazing with the white border and white lettering, but I also like the texture and look of the magohony skin. But, I have the revised N5 so I would have to wait for the new skin to be avaiable, as I read in early January? But is there also any way to get the custom colored X lettering on either of these skins I like? I really appreciate any thoughts/suggestions!

Thanks guys! Happy Holidays to all!

Jason
[Nexus 5 Accessories] spicydicy:
Here's a few photos of the black leather with a ringke slim, and naked by itself.

Fitment is perfect. Zero, ZERO issues with cut, alignment, or edges.

I can't ask for a better skin. I have other colors, but this black looks so good I don't want to change it. Also see the 2013 nexus 7 black leather skin in one photo.
[Nexus 5 Accessories] M.Noury:
[MENTION=5091753]dbrandSkins[/MENTION]

ordered on 5/11

item not received

filed paypal dispute on 9/12

and paypal is still waiting for your reply to REFUND

so when are you planning to refund me ????????

What happens next

The seller has been asked to respond by Dec 20, 2013. Once we receive the information, we'll continue our review of this case.

Dec 10, 2013 - PayPal: Email sent to seller

Dec 10, 2013 - PayPal: Email sent to buyer

Dec 10, 2013 - Buyer: Dispute escalated to claim

Dec 10, 2013 - Buyer: Dispute filed

Dec 9, 2013 - PayPal: Email sent to seller

Dec 9, 2013 - PayPal: Email sent to buyer

Dec 9, 2013 - Buyer: Dispute filed
[Nexus 5 Accessories] Itswagz:
Or you could've just sent them a message for a refund and be done with it 2 weeks ago. Its YOUR fault for going to paypal.

PS. One guy a few pages back was angry with them and was gonna go to PayPal. Once he messaged them, he got his refund the next day.
[Nexus 5 Accessories] M.Noury:
I did

First email they replied and told me to wait till 20 dec

Second email no reply.

Thats why i went to PayPal.
[Nexus 5 Accessories] Itswagz:
Today is 21st. So that means u sent them a message yesterday? PS. If they told you to wait until 20 Dec to see if it arrives or not why did u file the dispute through PayPal on the 9th of December???

Some people these days...
[Nexus 5 Accessories] M.Noury:
I sent them 3 weeks ago

Last communication was 3 weeks ago and they did not reply on the last email

I am not going to wait for 45 days.

If 4 weeks passed and item not arrived thats mean it lost.

And canada post sucks.

That why i filed dispute

Even no reply on PayPal
[Nexus 5 Accessories] Itswagz:
Oh the irony, well I hope you can wait for 4 weeks to receive a reply from PayPal :D:p:rolleyes:
[Nexus 5 Accessories] M.Noury:
PayPal is waiting for Dbrand
[Nexus 5 Accessories] lexi250:
Any option at checkout for no NEXUS or only X 'cutout'?

Like I brought for my Nexus 4 from dbrand,
[Nexus 5 Accessories] spicydicy:
Yup, just put it in the notes when you order.
[Nexus 5 Accessories] lukas_s:
I had to go through PayPal for a refund also, because I wasn't getting a reply to my email inquiries. From the time I made the claim to the time I had a refund was 16 days. Dbrand never responded to PayPal, so I had to wait a little over 2 weeks for my refund. I think PayPal gives the seller 2 weeks to respond to a dispute.
[Nexus 5 Accessories] dbrandSkins:
Refund issued. Once the product arrives, please let us know. Have a great weekend!!!!!!!!!!!!!!!!!!!!!!
[Nexus 5 Accessories] M.Noury:
It won't arrive, if 4 weeks passed and it did not arrive it means it is lost and will not arrive.
[Nexus 5 Accessories] dbrandSkins:
Orders to KSA are among the slowest in the world and can often take up to 2 months to arrive. Not to worry though, the order has been refunded.
[Nexus 5 Accessories] Pyro96:
Hey [MENTION=5091753]dbrandSkins[/MENTION] when I received my screen protectors instead of receiving replacement front panels I received a back panel. I sent an email a couple of days ago and haven't gotten a reply yet
[Nexus 5 Accessories] dbrandSkins:
Hey buddy! Respond to your Order Confirmation instead of using the contact us form... That inbox is literally a sea of emails with identical subject headers. All direct responses to Order Confirmations will get a super quick response, we promise.
[Nexus 5 Accessories] Pyro96:
That's what I did :confused:
[Nexus 5 Accessories] dbrandSkins:
Hmm... Inbox seems to be empty at this point. Just post your Order ID instead and I'll have someone look it up
[Nexus 5 Accessories] Pyro96:
Order #67504

Thanks for the help!
[Nexus 5 Accessories] ApriliaM3:
Thread cleaned so let's keep things polite now thanks guys.

Sometimes things go missing... it's a fact of life.
[Nexus 5 Accessories] Seadra:
Your order has been released from our warehouse in Toronto. Note that due to our low shipping rate, all orders are sent via standard letter mail. This means no tracking. Your order will arrive in a normal white envelope. Based on your location (India), your order is estimated to arrive in 3-6 weeks. Please email us back if you have any questions.

Signed,

A Robot

Just got this mail... Now, 3-6 weeks is too much :( not complaining though. The thing is I have to leave for home ON 17th January which is 400kms apart from where I actually live right now(shipping address). Is there a chance that I get this in less than 27days? (~4weeks?)
[Nexus 5 Accessories] dbrandSkins:
Unfortunately, India is one of the few countries where it's just totally unpredictable. Sometimes we get addresses that have an Address Line 2 reading "near the new building across from the x store", requiring us to give the range of 3-6 weeks. Many of our Indian customers who live in districts that get proper mail delivery see their orders in ~10 days, so stay positive.

...unless you live "near the new building across from the x store" lol
[Nexus 5 Accessories] HAK Devil:
Hi, my Order #71371 was shipped as of Dec 5th and despite the 2-7 days estimate for Toronto it has yet to arrive. I needed it as a Christmas present and due to me getting worried it wouldn't arrive on time I ordered a competitor's product in the meantime which actually already arrived despite being shipped later as well. I love your products D Brand but I would like to request a refund because it really has been too long now :(
[Nexus 5 Accessories] dbrandSkins:
Can you email in response to your Order Confirmation? Delivery to 'saga shouldn't take more than 1-2 days max. We could still get it to you by Christmas if you want, otherwise just explain the situation and we'll sort it out.
[Nexus 5 Accessories] Seadra:
ah, awesome. I made a thread here http://xdaforums.com/showthread.php?p=48696130#post48696130 and the guy told me the same. I quoted your earlier admin for sim cutout but you didn't reply? :( I did use contact us too some 3 days back, no reply :/
[Nexus 5 Accessories] oupavoc:
Well my experience with this company so far has been depressing! Not impressed one bit! Worst customer service ever! Ordered my items on the 17th of November and its now the 21st of December! The saddest part of all this, their ONLY 4 HOURS away from where I live! I get parcels from China faster then this! Customer service said they would reship the order and that was over two weeks ago! Never again! Lesson learned! Will be asking for a full refund! Not happy with dbrand at all! It's too bad I really wanted to support a Canadian company. Will be looking else where!
[Nexus 5 Accessories] gavin-phelan:
I suppose everyone has there opinions
[Nexus 5 Accessories] DowntownJeffBrown:
I understand your frustration but be mad at your postal service not dbrand.

>^.^< Sent From Meow G2
[Nexus 5 Accessories] Kendaihou:
Since you're 4 hours away you should very well know, Canada Post turns into crap around this time for the Christmas holidays. Before you ask me how do I know I live in London which is an hour and a half away from Toronto. I usually avoid buying anything online this time around because I know I usually won't get it on time. Canada Post always ends up getting backlogged and mail never comes on time. Once dbrand sends it, Canada Post has it. Dbrand doesn't control the mail. Yes they did definitely did reship it and yes Canada Post are probably still has it.

Don't know why people can't understand this. Whatever you get in the mail this time around by Canada Post is usually by luck and not always what you are waiting for.

I understand your frustration though and it sucks. I know that feel...
[Nexus 5 Accessories] oupavoc:
This is totally false! I just ordered something off ebay last week from China and I received it this week! Wanna guess who delivered it to my house!? Canada Post! I understand they get busy but it's been well over a month!
[Nexus 5 Accessories] Itswagz:
The item was obviously in a package that you ordered from China. Seems like envelopes take a lot more time :?
[Nexus 5 Accessories] oupavoc:
You could be right!
[Nexus 5 Accessories] UnicornKaz:
+1 :confused:
[Nexus 5 Accessories] Itswagz:
I really don't know what you mean but the white n5 nexus position on the phone is not the same position as the black n5 nexus logo resulting with misplace camera/nexus logo. Has nothing yo do with exposure or whatever it is your talking about.

The white skin is made to get the best fit for the white n5.

Best get for the black n5 is the black variant

Edit: they are both the same size skins. Just where the logo is cut it has been adjusted to suit the black n5 or the white n5
[Nexus 5 Accessories] baller4lifeii:
Dbrand, do we have pictures of the limited edition cutout X yet?!?
[Nexus 5 Accessories] crocski:
YESS !! good thing I made the comment.. :D Will be keeping a close eye on this. Do you have a time when these skins will be available??
[Nexus 5 Accessories] konman795:
Man that orange on black looks good. I just ordered mine too. Was trying to decide between red or orange and went the orange because of that picture :D
[Nexus 5 Accessories] frag2:
So I made an Order Saturday morning and I haven't received a order shipped notice yet.

Any ideas?
[Nexus 5 Accessories] nexicon:
It's a weekend..? Holidays?
[Nexus 5 Accessories] deklica:
For now, skin is very nice, and color too :)

View attachment 2471228 View attachment 2471229

Thanks, DB
[Nexus 5 Accessories] doubleho:
just wonder, if i tear the side skin off to change my sim card, then reapply it, will it be still as good as the frist apply??
[Nexus 5 Accessories] Pyro96:
Yeah it will be fine I have taken it off and reapplied several times
[Nexus 5 Accessories] Wakamatsu:
I ordered 2 Saturdays ago, got the shipping confirmation email last Tues. and received the skins today.

I'm in Canada, btw.
[Nexus 5 Accessories] hullbay:
Would love to see more pictures!
[Nexus 5 Accessories] dbrandSkins:
White leather and mahogany will be back in stock tomorrow. I'll be back on later after I shoot off some (read: a few hundred) emails.

<3
[Nexus 5 Accessories] nexicon:
Oh my God YES!! was just about to bite on a skin from a competitor and now I hear mahogany is back in stock?????? YES YES YES
[Nexus 5 Accessories] HAK Devil:
Sent the email as soon as you sent this message a few days but have yet to get a reply and obviously haven't gotten the skins yet either, at this point I'd just like a refund please