yashsingh1/xdaforums huggingface dataset:
[Nexus 5 Accessories] herosemblem:
I have the ultra hybrid and had to remove 90% of each rubber nub to prevent unwanted button activation. Case is great now.

One issue, and I would not call it a fault: I have a white carbon fiber decal applied to the back of my device. Certain random points of the decal touch the inside of the clear window when the case is installed, which looks bad because it looks like I have trapped water between the decal and the window. Just imagine someone is putting their tongue against a car window, and you're looking at them from the outside. It looks like that.
[Nexus 5 Accessories] rsa 329:
I've had this case for a week. Don't really care for it, the case itself tends to push at the screen protector causing it to lift. The clear back shows pressure lines from the back of the phone. Buttons are flush (which I like)...but give very little feedback.

I'm sending this one back.
[Nexus 5 Accessories] B29Korn:
So, how well fit the Ultra Hybrid and the Neo Hybrid if there's a screen-protector on the phone?

Which case is the most "screen-protector-friendly" one?
[Nexus 5 Accessories] abdel12345:
Slim armor works well with xteme guard protector. You can put the protector on the screen without even removing the case. (I mean you can place it over the screen with out it touching the case but y you'd d have to take the case of to actually put it on since it's a water applying one
[Nexus 5 Accessories] Momotani-Hitoshi:
So basically avoid the Neo & ultra hybrid if you plan on using a screen protector?

looking at the cross section view on amazon, the case wrap over the edge of the screen about 1mm?
[Nexus 5 Accessories] herosemblem:
I'm using a screen protector (it was included with the spigen case...I think they call it Steinheill brand or something) with my ultra hybrid case. They work perfect together.
[Nexus 5 Accessories] spicydicy:
Spigen screen protectors work great with their cases, as do most thin protectors. Thick ones may have trouble with edges lifting.

I recommend the ultra clear protectors.
[Nexus 5 Accessories] jRi0T68:
Using a Spigen Ultra Crystal (steinheil) screen protector with my neo hybrid... no issues. Both are of the utmost quality. Great products.

Excreted from my Nexus 5

[Guide] Headphone/Earphone Buying
[Nexus 5 Accessories] wazka2:
I am using neo hybrid for not even a week and noticed that power button got very very sensitive :( anyone is having the same issue? Already contacted Keep in Case for a replacement. Very dissapointing.
[Nexus 5 Accessories] herosemblem:
This is characteristic of Spigen Nexus 5 cases. I had to use a very sharp knife to trim the plastic button nubs on the inside.
[Nexus 5 Accessories] Adamkopo:
is that blueish black?
[Nexus 5 Accessories] JPowered:
Yes, the frame has a blueish tint to the gray. Quite beautiful.
[Nexus 5 Accessories] Mikegrmn:
It really doesn't look pretty, but using plasti dip on my spigen bounce case came to my mind, too. Did you use the paint variant? I was thinking about the spray they sell. Could be that the spray makes something like a nice rubberized back like the ones that can be found on ereaders. From the picture it looks as if you used a brush. Can you confirm?

If so, I'd try the spray and would post pictures in case it looks better so others can benefit of our experience.
[Nexus 5 Accessories] gadget_lova:
I bought the new crystal clear ultra hybrid.

It's really strange, I need to put in the nexus start from the top, then push the bottom to the case. Usually, I do the contrary.

Otherwise, I got the classic problem of ultra hybrid case: over sensitive volume button.

The power button don't have any problem though
[Nexus 5 Accessories] wolfca:
I received Spigen slim armor case and Rhino Shield protector. They worked fine. No problem about the protector so far. The case seems a bit large and I can easily put nexus 5 into the case without much effort, not like some videos showed that you need put the inside TPU case first then the hard case later. I am worried about the looseness of the case. What's your experience?
[Nexus 5 Accessories] bfettd:
SO I got all three, immediately decided the Ultra Hybrid sucks. Click-feel is bad and the case looks terrible.

Now I'm torn - I dropped by N4 a bunch of times (which means $200 each drop because of the built-in digitizer) so I want to protect my N5. The Slim Armor looks terrible and has bad click feel, but feels like it might offer better drop protection (looking at the N4, I dropped it on the corners generally towards the front). The Neo-Hybrid (what the hell kind of names are these??) feels much better - looks best. But I'm concerned that it won't offer the same level of drop protection as the Slim Armor.

Anyone know if this "air cushioned" nonsense is actually function and it's worth going with the Slim Armor over the Neo-Hybrid for drop protection? I realize nothing will be the ultimate but I'm just trying to improve my odds of survival.

Also - one last option - could the bumper case from the Play Store actually be best in this regard?

Best,

--Dan
[Nexus 5 Accessories] crzycrkr:
I thought the Neo looked the best until I had it and the slim armor in my hands. I prefer the slim armor
[Nexus 5 Accessories] herosemblem:
Are you able to provide any pictures of the transparent ultra hybrid case installed on the phone? Thank you.
[Nexus 5 Accessories] khunfused:
those with the ultra hybrid, have you figured out a way to deal with the open port at the bottom with the extra space
[Nexus 5 Accessories] Pikezer1337:
Does anyone have pictures with their N5 with a Silver Satin Neo Hybrid?
[Nexus 5 Accessories] blahitzpat:
Between the Neo Hybrid and the Slim Armor, does anyone know which one is wider/thicker? I haven't been able to find any dimensions for the slim armor for comparisons.
[Nexus 5 Accessories] crzycrkr:
Slim armor is thicker
[Nexus 5 Accessories] Letitride:
Nope, I'm undecided as to send it back for a refund (Spigen took their time to answer email via Amazon & issued RMA/prepaid return label) or just keep it as a spare/backup.

Got a Ringke case for Mrs. L's N5 and I'm now using a rugged hybrid grip hard skin case (dual layer with kickstand).and fitting is much better with only a tiny gap. I was under the impression that Spigen has improved the design and has a newer batch of better quality - anyone else ordered recently & got one? But, I still can't stand their use of UPS Mail Innovation to ship orders out.
[Nexus 5 Accessories] gadget_lova:
here
[Nexus 5 Accessories] khunfused:
yeah I'll email them in a bit. the dust is really bugging me
[Nexus 5 Accessories] Daniel 07:
Anyone knowsa place where i can buy only the side-piece/frame for the Neo-Hybrid?

I'd love to get the Champagne Gold one, Metal Slate gets abit boring long-term ;)

No, i'm not gonna spend another 30€ for a new one :P
[Nexus 5 Accessories] funky_snowman:
I love the neo hybrid. Fits fantastically, button feel is great. My only complaint is that it adds a bit of bulk, but not much more than the official bumper. It fits so well that it almost looks like part of the phone! I'll probably order another one in another color for some variety.
[Nexus 5 Accessories] arzbhatia:
The Ultra Hybrid is a fantastic case in terms of design. As a designer, I see that case as one of the most good looking ones out there. The buttons look great, build quality is amazing BUT the clear back is not up to the mark. The case would look so darn sexy if there was no clear backing, whatchya think? And also, a white version would be great.

Those in favor, like this link - https://www.facebook.com/SpigenWorld/posts/663912610295969

Spigen may read the post and maybe, just MAYBE we get what we want!

Thanks,

A
[Nexus 5 Accessories] tietherope:
I'm not a fan of the bulk either. Looking at it next to the same case for my Galaxy S4 shows a big difference in thickness. I'd say the edges raise above the screen about double what they do for the S4 case.
[Nexus 5 Accessories] funky_snowman:
I don't mind the lip. I figure it gives the screen a little more breathing room should I drop it. However, the blocky back makes it feel a lot bigger than the rounded back of the naked device.
[Nexus 5 Accessories] 2fastkuztoms:
Here's mine with a custom carbon vinyl on the back, in person looks better, the skin looks like part of the Neo Hybrid.
[Nexus 5 Accessories] Mikegrmn:
Looks great, just like my old razr HD ;)

Is the back pre cut or did you diy?
[Nexus 5 Accessories] 2fastkuztoms:
I did it myself...

here's the link for the cutout if you want it to use it.

https://dl.dropboxusercontent.com/u/46943691/Nexus Spigen.pdf
[Nexus 5 Accessories] georgewhiteiv:
+1 for the ultra hybrid. Just got mine (unfortunately 2 days after I cracked my screen). But I love the look and feel of the case.
[Nexus 5 Accessories] Mikegrmn:
Great template. Unfortunately in terms of using the template, I own a Note 3. Did you find the template any where, or is this diy, too?

I'm still thinking about using plasti dip for the back. I'll try on my spigen bounce as I assume the tpu-material is going to be the same. If this works, I may put this stuff on my sgp.
[Nexus 5 Accessories] Micos11:
BTW It lights up when you turn on the flash :laugh:
[Nexus 5 Accessories] 2fastkuztoms:
Yes I did it myself, I scanned my phone, and based on that I did the template. If you can scan yours, I can help you with the template, I have a some coworkers that have the note 3 but with others covers.
[Nexus 5 Accessories] 95BlackGA:
I've been waiting for my Slim Armor case for a little over a week, ordered it before I ordered the phone. Tracking shows information was finally received for Shipping. Probably the last time I buy Spigen products online.
[Nexus 5 Accessories] mobileboost:
That is definitely not the norm. Mine was received very quickly
[Nexus 5 Accessories] 95BlackGA:
Did you order from Amazon or eBay? I ordered through eBay. May have gone a little better through Amazon.
[Nexus 5 Accessories] thelakeshow:
I ordered through Amazon on Monday, and mine was delivered today.
[Nexus 5 Accessories] mouseandcat:
does anyone know how well the spigen slim armor and neo hybrid fit with any of the "tempered glass" (e.g. MIME, Nillkin) screen protectors? any pictures floating around?

it seems like both cases creep pretty far onto the edge of the screen. my generic tpu case does the same and lifts my pet screen protector up off the corners and some of the edges.
[Nexus 5 Accessories] crzycrkr:
Have both and the Spigen Glas.TR with no issues
[Nexus 5 Accessories] miketn:
I have the Spigen Slim Armour with the updated TPU but still find the Power and Vol buttons hard to press (no feedback). Hopefully the replacement TPU they send will fix the problem.
[Nexus 5 Accessories] rubber guard:
what is the price everyone is paying for these cases?

I see the Neo Hybrid is ~20 on amazon, but I think thats a tad high. I know its my fault for not buying on black friday-cyber monday, but just wanted to get a feel for its going price.
[Nexus 5 Accessories] dashrendar:
I also got the Spigen Slim Armor and I don't know which version of TPU it is.

The first time I installed it I just force slid the phone in the case with the TPU already inside the polycarbonate. I encountered the stuck power button issue (very sensitive that it sometimes powers off the phone by itself).

The second time I took out the TPU, slid the phone in it and it was working okay with good button feedback. I then slid both into the polycarbonate with the power button side first. Again, I had the power button issue.

The last time I did as the previous step but I slid the phone + TPU into the polycarbonate with the volume buttons first. This time the power button worked correctly with good button feedback.

My wife loves its look but is still not officially using the phone because we're waiting for the Rhino Shield screen protector. She's gotten used to my anal-ness. :)

Bio: I was born and I haven't died yet.
[Nexus 5 Accessories] RayLancer:
They have one for the Galaxy Note 3. It's called a Bounce Case.

http://www.spigen.com/brands/samsung/galaxy-note/galaxy-note-3/galaxy-note-3-case-bounce.html
[Nexus 5 Accessories] eastpac:
"Thank you for the update!

I apologize for the late response!

I will issue a replacement to be sent to you!

But first, we will have to go through a photo return process.

In this process, you will have to destroy the case and provide me with a photo."

Are you serious Spigen? This was in response to a complaint about the Ultra Hybrid I bought from Amazon.

Why on earth do they want me to destroy the original product
[Nexus 5 Accessories] spicydicy:
So you aren't just trying to get a buy one get one free.

It's ridiculous that people who jump on the first version of a case before the phone even comes out to buy are upset and want freebies when the case doesn't work perfectly.

Spigen offers a new revised version at a discount, and people want it free.

You essentially went through a beta test phase, helped them find issues with the product, and the product was improved. They offer you a revised version, in place of the original. They don't want people taking advantage of a small defect like a "faulty button" or "rough edge", so they ask you to destroy it, and show proof.

You now want a free revised case? If that's your idea of a successful business practice, don't ever run one, it'll be hemorrhaging money by the end of the first quarter.

Argue that they shouldn't have released a case before it was thoroughly tested. But then everyone would be up in arms that there arent cases available yet, or act like spigen should have already planned to have cases ready, "because even the cheap China companies have cases made already". Yet, those cheap cases on eBay don't fit properly, and are cheaply made. See the issue?

You can't win, people will always complain.

So spigen got dummy models, built the cases on those specs, and shipped. Some people complained about issues and spigen listened, and revised the product, and then say they will ship out new ones if you destroy the old ones.

If you return a case of beer because one bottle is broken, do you get to keep the other 11? No, you return the whole case, and get a new one. You order at a restaurant, kitchen gets the order wrong. Send the food back, guess what, it gets destroyed, aka thrown in the garbage. Same as spigen asking for a photo of the destroyed case.

What's the problem?
[Nexus 5 Accessories] eastpac:
Spigen acknowledged that the case was faulty (2 weeks after) in the previous emails after I sent them multiple emails about it attaching 5-6 photos to prove my case. My idea of a successful business practice is for the company to send out a replacement model after it has been proven to be faulty. Either that or for them to request the item to be sent back before the replacement is sent out, or destruction after the replacement is sent out. That is the standard business practice for the vast majority of products, this is even before taking into account company good will. Requesting destruction of a product is extreme.

hhaahahah hemorrhaging money. Spigen's loss of reputation from selling faulty products with a clear lack of post-sales support or a streamlined warranty replacement service will degrade their future profits at a greater extent than the costs of replacement models sent out in the mean time. 'The products we provide are designed and manufactured with a mind-set to maintain the highest quality standards.' I laugh in the general direction of this company's aspirations since it fails to fulfil its fundamental commitments.

This whole furore stemming from selling substandard, unrevised products, regardless of reason, will be the architect of Spigen's demise if they continue these business practices. Spigen sells to real people, who make assumptions about service quality and the integrity of the brand from the way Spigen interacts with them.

Spigen has a lot more to worry about than just haemorrhaging money. After an overhall of processes or restructuring they will look back and realise their mistakes, hopefully they will learn their lessons before it is too late.
[Nexus 5 Accessories] xyzforum:
First of all, I have not bought any spigen case. I did want to buy the slim armor gold one, but after checking the review, I decided to wait. After reading your post, i just hope you are not working for spigen, as your post does not make sense.

I have no comment on the above. People can just return it via amazon, the pain will finally go back to spigen, spigen actually lose money if you return it to amazon.

This so-called beta test is non-sense. If spigen want to do a beta test, SAY IT on the sale page. Well, I believe no one would buy it know had they know they would go throught a "beta" test.

Come on, do you really think they work on the dummy models? the exact size of phone can be obtained many ways before it is "public" released. Again, if spigen worked on a dummy models, SAY IT on the sale page, add something like "this is made based on a dummy model, the case may not fit your nexus 5". Would any one still buy it? Plus, I do see some people do not have this power button issue. So it is likely a QA issue but just a very bad QA problem.

Again, as I mentioned earlier, returning it to amzon may cost spigen even more and will turn customers to other manufactures. Of course, i am not saying people should just keep the faulty one for the purpose of "getting a free (faulty) case"

The only thing that really bothers me on spigen is that I have seen people keep complaining the power button issue even spigen has acknowledged the problem. Why havent they stop all the shipments? they can easily turn off the FBA (fullfilled by amazon). Also, I also see people complaining the slow response from spigen even when everyone knows this power button issue.
[Nexus 5 Accessories] spicydicy:
I'm in no way affiliated with spigen. I support them by buying many of their products for various devices.

Refute what I said all you would like, you end up missing out on great products, while the rest of us enjoy great products.

But feel free to complain, even those who haven't even bought a case yet, that seems to make sense.
[Nexus 5 Accessories] adityats2020:
Where can I quickly get a Slim Armor Gold Case?

I need it by friday. Is Amazon the only option? Help me.
[Nexus 5 Accessories] tysj:
Suddenly XDA is customer service for Spigen?

Amazon would probably be the quickest (for USA).
[Nexus 5 Accessories] Wbroshea:
Has anyone posted pictures comparing the original TPU and and revised TPU for the slim armor? I looked briefly and searched briefly but didn't find any. The reason I asked is because Spigen sent me a "revised" TPU but it looks identical as the original and behaves identically as the original. Just trying to figure out what has changed. If there have not been any pictures posted, would somebody be willing to do so?
[Nexus 5 Accessories] kyleds:
I ordered mine on Nov 28 through spigen website, and it still hasn't been shipped!
[Nexus 5 Accessories] minieod:
lots of pages to read here

does anyone have the info on how to get the v2 of the ultra hybrid for the discount price? or where to get it from?

i have the day 1 version with the gaps and hate hte dust it lets in....if anyone could point me in the proper direction that would be super!

thanks
[Nexus 5 Accessories] caitlin.:
Thank you!

Thanks to everyone who posted here. After seeing everyone's opinions, doing some research on my own, and shopping around I got the Spigen Ultra Hybrid w/free shipping (prime) on Amazon for $9.99. Can't wait to try it!

can't post the link but it should be pretty easy to find on there :angel:
[Nexus 5 Accessories] cuban788:
Does anyone know if the Spigen Slim Armor case will eventually come in other colors like a red or blue?
[Nexus 5 Accessories] 100eyes:
I believe the only change was the cutouts for the buttons to make them easier to press.
[Nexus 5 Accessories] Wbroshea:
That's what I thought, but someone in another thread said the change was to go from the buttons being connected on only one side (like a flap) to one that has a slit around two corners. That seems like it would make it harder to press the buttons.
[Nexus 5 Accessories] Sn00ky:
Sorry for spam, can you share where did you see there is a reviewed version of Ultra Hybrid without the gaps?
[Nexus 5 Accessories] Aria807:
I just received the updated Slim Armor interior from Spigen.

They totally made it worse IMO. My buttons were horribly hard to press with the update. I thought they were making it better? Version 1 had a very good feel, where the pushes felt like I'm actually pushing a button. Version 2 felt like the Hybrid case, where you push on the buttons but you don't get feedback.
[Nexus 5 Accessories] dingokevin:
Spigen has the worst customer support, slow shipping. I order mine from ebay got it, its all scratch (yes i took the two fills off) and they tell me they will send me a replacement out and then they just fall off the face of the earth. This company is crap.
[Nexus 5 Accessories] spicydicy:
There's about 1000 people in this thread that feel the exact opposite.

If there was an issue, and they offered to correct the issue and send out replacements, that's more than acceptable.

Your experience, while bad, doesn't represent the company, or anywhere close to the majority of other customers.
[Nexus 5 Accessories] Cruzfire:
i had to let the SUH go because is to bulky and the buttons feedback sux balls.now i'm with a cheap tpu gel case that feels much better in hand,like a terapeutic soft feel...
[Nexus 5 Accessories] dingokevin:
Yes they offered a replacement and never followed through on it and will not answer emails.
[Nexus 5 Accessories] Cyadd:
Is there an updated version of the Ultra Hybrid that is flush with the phone?
[Nexus 5 Accessories] Wbroshea:
Well count me in the camp of not impressed. In fact, based on these threads, it seems like their customer service regarding responding to communications has been poor. Refunds yes, communication no.

The real question I have is why are you such an apologist for Spigen customer support? What do you care if people have a bad experience. Let them share their experience without trying to disprove it. Edit: discount is probably a better word than disprove.
[Nexus 5 Accessories] Sn00ky:
I also want to know that. ;? Anyone?
[Nexus 5 Accessories] overclock360:
Anyone using slim armor case dropped their phone?is it really shock proof?
[Nexus 5 Accessories] sipoputu:
Hello, the neo hybrid will Fit with a tempered Glass screen protector orzly of 0.3mm?

Inviato dal mio Nexus 5 utilizzando Tapatalk
[Nexus 5 Accessories] DesignGrits:
Is there a place on XDA we can sell or trade our accessories? I know they got rid of the whole selling and trading phones section. I won a contest online for SPIGEN and got two of the cases in the opening but didn't get the one I actually wanted. Now just trying to get rid of them so I can buy the Ultra Hybrid Crystal Back. I guess I could go on G+ and ask around or something.
[Nexus 5 Accessories] Daniel 07:
If one of these is a Neo Hybrid-Champagne Gold pm me ;)
[Nexus 5 Accessories] crocski:
GOT MY SPIGEN NEO HYBRID TODAY! :D

Looks and feels pretty decent. I must admit at first glance before taking it out of the box, I thought the case looked pretty big and was questioning the size of the nexus 5 being to big for me; But out the box its pretty nice to hold in my hand and fits great in my huge hands.

Now to order the spigen glass protector, t or tr but only after I actually get my phone. Should be here next week. :)
[Nexus 5 Accessories] DesignGrits:
I had the same issue, too big so I got rid of it. Now I have another one.. Lol. Just got rid of that one too today. Be very careful with the glass, is incredibly hard to get on, and collects dust like no other. I tried so hard to do a good job and get it on but I couldn't keep the dust off. Trying to contract spigen and see if they would help me out.
[Nexus 5 Accessories] kyleds:
Just got my champagne gold slim armor and glass t protector. I am loving how it looks. Good job spigen. Need to work on customer service more though. Very hard company to reach, had to Facebook message them. Lol