[Nexus 5 General] jonmorris:
I have to say I'm quite surprised at the hatred pointed towards ParcelForce here.

They've had a bad reputation at times, some justified and others not, but they're processing

thousands

of orders here - and deal with things a bit different in bulk than single packages. And when a phone is moved around early on, it's probably in a very large lorry (going from the depot where all the goods were 'delivered' in from Expansys) not a small van (as if it's out for delivery to the end customer and the driver has simply opted to not bother).

Saturday deliveries cost more and always have with most couriers, just as has been the case for years.

Yes, Amazon Prime can be different (Amazon, for one, will vary the couriers it uses, based on a number of factors including which depot the goods were stored in), as it can with some smaller couriers where a driver might deliver on a Saturday (or late in the evening, or even a Sunday) for their own convenience.

Royal Mail often deliver special delivery items on a Saturday too, but only to residential addresses most of the time (and they know which is which).

Consider it a bonus if it turns up early, but for goodness sake - don't complain when it hasn't turned up on a day it wasn't supposed to. Sure, the tracking info doesn't help by having some misleading text and explanations (as in delivered not being to you, but to them, or another depot, or to the driver allocated the job - but will still only work to their allocated hours) but some people have already taken some time to explain - and there's even a FAQ on the ParcelForce website too.

Nor would I recommend cancelling the order to buy only a 16GB model from CPW if you wanted the 32GB model, or paying £211 more from O2 which may even be SIM locked. Or getting a contract which will cost loads more in the long run than getting it from Play and buying a super-cheap SIM-only deal, such as the Three One Plan that will give unlimited DC-HSPA data now and 4G data later, with tethering.

O2 wants £639.99 for the proper SIM-free model. Does anyone wish to pay £301 more just to get it a few days early?

Seriously - you have far too much money to waste and will likely feel sick this time next week when everyone else got their N5 32GB for almost half the cost and your period of exclusivity is no more

!

And, one more thing!

Your contract is with Google

. Not ParcelForce and not even Expansys. If you don't like it, it's something to take up with Google - or don't order in the first place. It's clear from Google's site that they use Expansys after all. Personally, after the farce with Computer 2000 (aka Tech Data Mobile) for previous Google devices, I'm very happy it's with Expansys this time and the company seems to be holding up pretty well with what was obviously huge demand.

As for phoning up Parcel Force and saying nasty things, that's just stupid and extremely immature. And it's also rude, especially when you have no contract with ParcelForce in the first place. And given you have no contract with them, they can quite happily hang up on you or tell you what they think of you. And how can you be upset by that when you were happy to insult them? As you get older, you'll realise that people treat you like you treat them.

For those with a 'ship by November 5th', Google is on target to get it to you on time, or even early. Did Google ever say Saturday delivery? Does anyone think the drivers might come in on Sunday to deliver out of the goodness of their heart?

Nor does it mean you can try and turn detective and go to wherever it says your phone is to ask nicely to pick it up from them, and that includes your local depot later on - unless you've been carded and even then, you need to wait until the van driver has returned to the depot.

One more thought. Your phone is probably still on a huge pallet or in a secure cage, given these are HIGH-RISK goods, which means they're probably moved around with a degree of secrecy. Hijacks of lorries containing consumer electronics are a big problem in the industry - even if they're not widely reported in the media. Don't be surprised to learn that many couriers actually give misleading info as to the exact whereabouts.

Finally, I remember hundreds of pages of this sort of thing with the Nexus 7 and Nexus 4 (and no doubt the Nexus 10) and I can already see that things are much better this time around. It's going to be okay! Go to sleep now (it isn't going to arrive tonight!).

PS. If you think this post was unnecessarily long, I did so deliberately. The time wasted reading this means less time to wait for your phone to turn up. Clever, huh?