yashsingh1/xdaforums huggingface dataset:
[Galaxy Note 3 Accessories] cardinalryan:
You just don't get it. The point isn't too discuss whether drilling a hole is easy or not. The point is that this is not build a bear, phone case edition!

Like I said, if you enjoy purchasing substandard products, be my guest, but to presume that I, or anyone else who is not satisfied with the design flaw, owe something to UAG (such as fixing it ourselves to save UAG the cost of an additional case) is utterly ridiculous.
[Galaxy Note 3 Accessories] dr.m0x:
Agree. Guy is an idiot. I just complained and they are sending me a free replacement case. Why should I go out and buy a drill to fix it when people who buy it now get a good one?

Sent from my beastly Note 3
[Galaxy Note 3 Accessories] rawrfische:
I lol'ed at build a bear, phone case edition. :p

To their credit, UAG is in fact sending replacement cases to those of us who got one without the temp sensor hole. My previous email regarding the hole was not replied to (I wasn't expecting a reply anyway), but this effort to make things right with the customers is actually pretty impressive. Many kudos, UAG. This is my first UAG case, but I think you've won a long term customer for future devices. :)
[Galaxy Note 3 Accessories] loopers:
Do you e-mail them directly? Asking because I ordered on amazon.

Oh and I defend the UAG reguardless... I too was all antsy about the hole.. the product is hands down best coverage you will get for your phone when it comes to drops.... and as for the screen get a glass screen protector just in case...... gravel.. other things can get to it even though the case does a pretty sweet job of covering the screen as well with its nice lip
[Galaxy Note 3 Accessories] rawrfische:
Ah yes, I emailed directly from their website. Clicked on the support link >> contact us >> need support with my order. There's a box for comments when you fill out the form. You can probably provide your Amazon order info there.

Totally with your assessment of this case, btw. :) I have a Spigen Neo-Hybrid just collecting dust because the UAG is so awesome.
[Galaxy Note 3 Accessories] panday74:
Got the same reply from UAG. I have the Outland right now. Wonder if i change it to Navigator.
[Galaxy Note 3 Accessories] rawrfische:
Yep, you can.
[Galaxy Note 3 Accessories] lm that guy:
I've already sent several emails with no reply. What gives? lol
[Galaxy Note 3 Accessories] dr.m0x:
Did you buy it direct from them?

Sent from my beastly Note 3
[Galaxy Note 3 Accessories] lm that guy:
Yeah, I did
[Galaxy Note 3 Accessories] rawrfische:
Try emailing through the links I used.

Support --> Contact Us --> I need support with my product or order

Then fill out the required info, provide your order number and use the "missing feature/cutout" dropdown when identifying the problem. Those might not be the exact words, but it's something like that. Just point out that you were one of the early adopters for the case and that yours didn't have the temp sensor hole. They probably know anyway based on your order number, but it can't hurt to say it.

I emailed this morning, got a reply in the early afternoon, then a confirmation email with USPS tracking number early this evening. :cool:
[Galaxy Note 3 Accessories] lm that guy:
interesting.. I used the same steps above when I emailed them Sunday afternoon and its now Wednesday. But I'll try tomorrow again I guess...
[Galaxy Note 3 Accessories] dr.m0x:
I have a defective aero and I've ordered a scout with my warranty voucher. I'm regretting my choice of colours slightly.

Sent from my beastly Note 3
[Galaxy Note 3 Accessories] xXJay_RXx:
Took advantage of my coupon before it ended. Ended up paying less than what the actual case is. The Scout for the iPad Air is $49.99 and I ended up paying less than that with the coupon and got myself a white one for my Note 3. I love UAG. Their case and Otterbox are the only ones I trust for protection (unless Lifeproof makes a case for the Note 3 but I doubt it).

Sent from my Dev Edition Note 3
[Galaxy Note 3 Accessories] flipq88:
If anyone is interested, if you add 3 cases to your cart and add the promo for the buy 1 get 1 free, it comes out to $52.50 for all 3 cases.
[Galaxy Note 3 Accessories] xXJay_RXx:
**** well its too late now lol

Sent from my Dev Edition Note 3
[Galaxy Note 3 Accessories] tracyirvin:
Armor Gear Case

I ordered mine today. I picked the orange.
[Galaxy Note 3 Accessories] mafmmx:
Well i have received my replacement case from UAG ( my first case from Amazon was a bit loose/stretched out at the bottom ) So UAG replaced it for me.

I can say that the problem has been resolved AND there is now a cut out for that missing hole that people were complaining about that UAG missed.

I have not been following this thread so i am not sure if someone already posted it but UAG now has the cut out on the bottom right corner for the mysterious hole that is on the N3 ( some say a microphone, others say a temp sensor )

I am MUCH happier with the case now! and so far so good!
[Galaxy Note 3 Accessories] allklrnoflr:
Anyone have the Slim Armor and UAG? How is the UAG in comparison?
[Galaxy Note 3 Accessories] xXJay_RXx:
I'd say the UAG is a bit more thicker but I'd trust my UAG to take a fall way more than the Slim Armor. I'll post pics up whenever I get home

Sent from my Dev Edition Note 3
[Galaxy Note 3 Accessories] allklrnoflr:
How about the grip? Slim Armor is growing on me but can be a little slick, I like the look of the grips on the UAG.
[Galaxy Note 3 Accessories] xXJay_RXx:
The back is a bit slippery. Nothing like the Slim Armor tho. The sides is as grippy as can be. Never had an issue with grip on this case

Sent from my Dev Edition Note 3
[Galaxy Note 3 Accessories] panday74:
Did you send out the old case back to UAG?
[Galaxy Note 3 Accessories] kCelsius:
I still have yet to even hear back from them via email... Customer service is pretty bad.
[Galaxy Note 3 Accessories] dr.m0x:
They offered to send me a new case for free about ten minutes after I emailed them so it's not always poor, just bad luck in your case I guess. :(

Maybe they overlooked it, their email box must get quite full.

Sent from my beastly Note 3
[Galaxy Note 3 Accessories] lm that guy:
It took 2 emails to get a reply so they must get pretty busy. They offered a free replacement case and I don't have to send back the old one. Pretty awesome customer service I'd say.
[Galaxy Note 3 Accessories] Kawaisa:
did you guys use the contact us link or is there some special email I should be using? warranty claim or other?
[Galaxy Note 3 Accessories] dr.m0x:
I used the contact us link and quoted my order number in my message.

Sent from my beastly Note 3
[Galaxy Note 3 Accessories] Kawaisa:
Got a pretty quick response. Used the warranty support link yesterday and got a response today, sent them the requisite info and they just sent me a code to get a replacement. UAG is pretty awesome.
[Galaxy Note 3 Accessories] rodger-sp:
Here is a photo of the 2 UAG cases I have. I would definitely recommend this case if you are looking for great protection. I dropped my note 3 on to concrete and this case saved my phone very happy.
[Galaxy Note 3 Accessories] dr.m0x:
Yep. Unless you drop the phone on a rock, this case will protect well against a drop from head height. I've dropped my note 2 from waist height a couple I'd times while it's been in a UAG and it's still flawless.

Sent from my beastly Note 3
[Galaxy Note 3 Accessories] xXJay_RXx:
So I got my replacement from UAG and one of the cases I got from my coupon. Good news is the replacement they sent me does have the hole. Bad news, the case I got from the coupon does not :confused:

Sent from my Dev Edition Note 3
[Galaxy Note 3 Accessories] flipq88:
F that. Contact them and have them send another one.
[Galaxy Note 3 Accessories] xXJay_RXx:
That's what I thought but idk. I don't wanna be a burden. I already got a free case from their buy one get one free plus the replacement. The case with the missing hole was actually the free case I got so i don't know if I'll request a replacement

Sent from my Dev Edition Note 3
[Galaxy Note 3 Accessories] rawrfische:
Hm. If it were me, I'd ask for a replacement. Yes, you can drill the hole blah blah, but I like their tiny factory-made hole a lot better than my larger MacGuyver drilled one.

If it bugs you that much, you can always send the hole-less buy-one-get-one-free case back. :) Can't hurt to shoot off an email IMHO.
[Galaxy Note 3 Accessories] xXJay_RXx:
It's funny. The case has a mark on the exact place where the hole should be. Like they marked where the hole is supposed to be drilled during production but the hole wasn't drilled lol

Sent from my Dev Edition Note 3
[Galaxy Note 3 Accessories] lm that guy:
I got the same replacement case today. It has leftover markings where the whole was actually drilled lol. Now I have 2 cases. One Navigator case with a hole and a Scout that doesn't have one :victory:
[Galaxy Note 3 Accessories] jeckel51:
Got mine today. First UAG case I ever had. Gotta say quite impressed. Love the feel. Volume Rocker and Power Buttons are Spot On. Fits great with Bodyguardz Glass

My Note3 is locked but my XDm45 is loaded.
[Galaxy Note 3 Accessories] ukic:
I will probably buy one, just awaiting for a good sale.
[Galaxy Note 3 Accessories] jmw2207:
I would've thought 35 bucks is a decent price sale or no sale......why wait?
[Galaxy Note 3 Accessories] ukic:
I'm using Spigen Bounce, $10.99 so $35 is a little too high for the same amount of protection.
[Galaxy Note 3 Accessories] Kawaisa:
it's $30 on Amazon, it's most likely old stock but contacting UAG for a new one isn't difficult
[Galaxy Note 3 Accessories] dr.m0x:
You're kidding yourself if you think that the Spigen Bounce provides the same amount of protection as the UAG.

Sent from my beastly Note 3
[Galaxy Note 3 Accessories] stanglifemike:
I completely agree!! I have a Spigen Bounce on my Note 3 currently an absolutely love it! That said, the UAG case on my Note 2 is a much stronger case! Having both I can tell you that the UAG is definitely MUCH tougher case and will protect your phone during a fall probably twice as well!

If someone told me I had to drop my Note 3 from 6ft high and I could have either the Spigen Bounce or UAG case on my phone, I would choose the UAG case without even thinking about it! I'm super careful with my phone, so the Bounce case covers my needs........for now.

I'm currently on Disability so I'm normally at home, friends' houses, or shopping. Once I'm back to work, as an automotive technician, I'll be getting a UAG for my Note 3! I'll be back to walking around over concrete floors all day, having tools and/or parts in my hand, and pulling my phone out for calls an texts. I definitely want a tough case on my phone when it's in vulnerable areas! If I worked in a cozy office then the Bounce case would suffice. My "office" of 4 bay doors aren't quite as forgiving though! :D

SwiftKey'ed from my White Sprint Note 3 via XDA Premium
[Galaxy Note 3 Accessories] ukic:
UAG just looks nicer but for protection? I think you're the one kidding yourself if you think UAG provides better protection. Not sure if you know realize this but the harder the plastic, the harder they fall. That's why it's called Bounce. Softer rubber, better on impact and will literally just "bounce".

Unless you keep your phone on top of your head wth would your phone drop from 6' high?
[Galaxy Note 3 Accessories] flipq88:
Hey **** happens
[Galaxy Note 3 Accessories] unitea:
you do realize that the uag case has a hard exterior and a soft interior? i am sure the bounce is good enough protection in most cases, but i don't see how it can literally be better for protection than the uag.
[Galaxy Note 3 Accessories] ukic:
In that case, no matter how protected your phone is, it will still break... right?

NOBODY said it can literally be better for protection than uag. I said for the price, you get the same protection. There is a difference. Please read again.
[Galaxy Note 3 Accessories] xXJay_RXx:
I'm selling my Aero. It's brand new. It is updated with the hole cut out. PM me if interested. Please US only

Sent from my Dev Edition Note 3
[Galaxy Note 3 Accessories] stanglifemike:
Resting phone on the arms of a lift, then it gets bumped off when grabbing a tool that's also sitting on that arm. It happens quite often actually

That was just an example scenario, anyway, though it does actually happen. Definitely makes you rethink your decision though!

SwiftKey'ed from my White Sprint Note 3 via XDA Premium
[Galaxy Note 3 Accessories] unitea:
lol, the quote i used from you had no mention of price in it. but no big deal, i understand your position now :good:
[Galaxy Note 3 Accessories] allklrnoflr:
Just got mine today, best case so far for me! Went through Tech21, Melody, Diztronic and Slim Armor. Only problem is the missing cut out, just emailed them so hope to get a replacement.
[Galaxy Note 3 Accessories] airmaxx23:
My 2 UAG cases did not have the hole for the sensor either. I drilled a small pilot hole with a drill bit then inserted the next size larger drill bit into the hole leaving the smooth end sticking out. I then heated it up a little with a lighter and pulled the drill bit into the case and left a nice clean hole. If you were to pull the drill bit out instead (even with the bit turned around) it will not leave as clean of a hole. I had contacted UAG but never heard back from them.
[Galaxy Note 3 Accessories] rawrfische:
Great technique! Wish I had thought to pull the heated bit forward when I drilled my first case.

Will remember this for future reference because case makers seem to miss holes all the time heh.
[Galaxy Note 3 Accessories] rlee008:
the orange looks bad @ss... that'll be the one ill get when i order mine. im just waiting for the Black Friday deals they're announcing on their site... upto 40% off. hopefully they'll discount something on the case.
[Galaxy Note 3 Accessories] Kawaisa:
If you signed up for their email thing, you'll get an additional $5 off w/e pricing there is during BF
[Galaxy Note 3 Accessories] rlee008:
UAG cases are on sale... $27.96 get'em while they're hot!

$5 off. coupon applied at checkout (enter your registered email) ! 2 cases = $50 shipped!

I got an Outlander (Orange) & Navigator (White)
[Galaxy Note 3 Accessories] airmaxx23:
I got an email last week from UAG with a buy one get one free offer. I picked up an extra case for myself and got my wife one for her S3, $34.95 total.
[Galaxy Note 3 Accessories] rlee008:
i got that email too, two for one deal, but i already had two UAG cases for my Note 2. i got my Note 3 two days ago so i missed out on that deal. =(
[Galaxy Note 3 Accessories] rlee008:
if there was one thing i could change about UAG it would be their shipping schedules. i purchased 2 cases on Nov 29th, got the "electronic shipping info received" on Dec 3, then got the "Accepted at USPS Origin Sort Facility" today Dec 6th....

7 days just to get it in USPS's hands.... geez!
[Galaxy Note 3 Accessories] nyjumpman:
Had the same problem, I was provided with a usps tracking code two days ago and usps still has not initiated the shipping process...
[Galaxy Note 3 Accessories] mobile-freak:
Hello everybody,

i want to buy also two UAG cases. Does someone has a coupon left and send it to me via PM?

It would be very great and helpful :D
[Galaxy Note 3 Accessories] grabshell:
Same thing happened to me. Got the electronic shipping info received but when it arrived, tracking number was different. they are messing with the shipping info.
[Galaxy Note 3 Accessories] rlee008:
coupons are based on your email address so if someone sent you one you couldn't use it. it's seldom that they offer a universal coupon to the masses...
[Galaxy Note 3 Accessories] DrVNM:
Hi!

Attention to any Indian users. Have an extra scout (black) case for the N3. Ping me if interested.
[Galaxy Note 3 Accessories] erectim:
Could someone please be so kind and measure the diameter of the headphone jack cutout so I can make sure that my headphones fit? Thanks in advance.
[Galaxy Note 3 Accessories] jeckel51:
It's kinda hard to determine that because the whole is off center. What kind of headphones
[Galaxy Note 3 Accessories] erectim:
Shure SE535s. They have a pretty big jack, so even though the case has a large cutout, I'm not sure it'll fit. Oh well, I'll mod either the case or the 535s.
[Galaxy Note 3 Accessories] kCelsius:
Shout out to UAG. Just received my replacement case with the cutout and I'm all happy now. :)
[Galaxy Note 3 Accessories] allklrnoflr:
My replacement case is on the way to! Had a bit of delay since I emailed over Thanskgiving, Should have mine this week.
[Galaxy Note 3 Accessories] Alanmw86:
ordered mine from amazon after Turkey day and got one without cutout, still waiting for reply back from them QQ
[Galaxy Note 3 Accessories] rlee008:
Received my orange and white UAG cases today (10 days after placing order). Mine came with all the required holes so im very happy, the orange looks awesome and sporty!
[Galaxy Note 3 Accessories] nyjumpman:
Ordered my uag case last Wednesday, arrived today (scout) and I am loving it!
[Galaxy Note 3 Accessories] simple23227:
flimsy bottom part?

Hi guys,

I've been reading about this case a lot and really want one myself. However, I read lots of negative reviews about how the bottom part of the case being very flimsy and loose. I'm very glad that they did fix the missing hole problem. I just wonder if the problem of the flimsy bottom edge has been fixed also, not a lot of people complain about this, but it will def be a deal breaker for me.

Anyone experiencing with this problem ??
[Galaxy Note 3 Accessories] dr.m0x:
Flimsy bottom edge is due to the large hole for the usb 3 port and speaker. The only way around this would be to make the sides more rigid or deeper. I find the flexible edge handy as the case is a very tight fit and it's easier to loosen it here.

I can't really see how the edge being more stretchy than the other three will affect drop protection either. Unless it snags on something on the way down, a drop won't pull it away from the phone.
[Galaxy Note 3 Accessories] KingFinger:
I have the Orange UAG case as well. Mega fan.

Wouldn't worry about the edge as far as protection either. It makes MANUAL pulling in and out easy.

Looks gorgeous.

Sent from above.
[Galaxy Note 3 Accessories] rlee008:
this case has no deal breaker issues for me by any means.. it fits tight as hell, i was even worried when i first tried popping in the phone that it was to tight but it fits perfectly. the little wiggle at the bottom is to be expected because of the amount of cutouts there are for the charger, mic, speaker & S-pen port, i mean, be reasonable and expect some slight wiggle. but as far as thinking the case will come off it wont or have any fitting issues. you have to basically pry the phone out of this case. i recommend it 100% to anyone with any phone.

design and colors are great too. i just wish it were a little more grippy but as i said, im completely satisfied! Great job UAG!
[Galaxy Note 3 Accessories] rlee008:
does anyone know if those tempered glass screen protectors work with this UAG case? i ordered one from ebay but have my doubts
[Galaxy Note 3 Accessories] co2m:
Yes .. I use mine with the spigen glas.TR slim..perfect :)
[Galaxy Note 3 Accessories] mattt33:
I'm just about sold on this case, but would like to see how this one compares in terms of dimensions when up against the Otterbox Commuter and Defender.

If anyone has the UAG with either of the Otterbox cases for the Note 3 and could post, it would be much appreciated.

Thanks!
[Galaxy Note 3 Accessories] nerys71:
No need. Its much slimmer and sleeker. The uag is a medium to heavy duty single piece dual mterial hybrid. The otterbox cases are full on 3 prt dual layer sluggers.

The uag will provide mybe 90% of the protecrion of the otterbox. Ie lmost the same protection for a much nicer package.
[Galaxy Note 3 Accessories] jsdecker10:
I also ordered mine from Amazon.com on Wednesday and it got here yesterday. Annnnnddddd of course, my freakin luck, mine DOES NOT have the new cutout for that little hole on the bottom right side of the case. I've been wondering what I should do about this.. I'm gonna try to contact them tomorrow or Monday via e-mail or whatever means I can, and try and see what they can do to remedy this. Have you heard back from them yet? Surely you have by now?? lol What was their response?

Thanks!
[Galaxy Note 3 Accessories] Alanmw86:
took me 3 weeks to hear back after multiple contact attempts, they are sending me replacement with cutout....supposedly, they were also supposed to give me a tracking number, got email but no number.
[Galaxy Note 3 Accessories] jsdecker10:
wow, that really surprises me.. From everything I've heard, their cs is top notch. I'm gonna send them an email tomorrow and see how all this goes. Hopefully better than your experience! lol
[Galaxy Note 3 Accessories] joe139:
Can anybody verify one way or the other about wireless charging working while using these cases?
[Galaxy Note 3 Accessories] Kawaisa:
works fine
[Galaxy Note 3 Accessories] stanley08:
I don't know if I should buy from their site http://www.urbanarmorgear.com/ or buy from www.shopandroid.com

On their site, it says FREE WorldWide Shipping! And they also plan on reducing prices of select cases starting 24th December.

So should I wait for 24th December and order one or do I just buy from shopandroid and pay around $15 or $55 for shipping to West Africa where I am? (Depends on the shipping category)

Because I kinda trust the idea of a paid shipping to a FREE shipping as it kinda feels safer... Don't know.

I also plan on buying 3 cases Note 3, S4 and iPhone5. Any advice? :)
[Galaxy Note 3 Accessories] Jimmy2u:
I have gone through a lot of reviews of this case and really wishing to have one this time...one of my friend has one for his S3 and he is pretty much satisfied with that case...and have not switched to any other case from a long span of time which clearly depicts the quality and efficiency of it......post some pics if somebody has received it....
[Galaxy Note 3 Accessories] notee:
Finally able to cancel spigen case, which mean I don't have to cancel this case.

Also got an email from UAG saying they are planning to ship it out on October 23.
[Galaxy Note 3 Accessories] panday74:
what tempered glass are you guys pairing your UAG case with?
[Galaxy Note 3 Accessories] kCelsius:
I was going to get one but I ended up just getting a spigen SGP crystal clear one. I've heard good things about iLoome and Mime ones though.

Well that's good to hear...sooner the better because I really want this case already.
[Galaxy Note 3 Accessories] flipq88:
If you all buy uag cases make sure you buy directly from uag. There were a lot of fakes for the s40and s3 amd they were almost identical but not as protective. Buttons were a lot crappier on the fakes too.

Sent from Flip's Note 3
[Galaxy Note 3 Accessories] xxINFIDELxx:
I had one on my Note2 and dropped my phone a few times onto a concrete floor and pavement with no damage. I'm glad they used their original design on the Note3, wasn't too fond of the vents in the back of the last one. Collected dirt and the cardboard color insert faded from sunlight while being mounted on the dock on my dash.
[Galaxy Note 3 Accessories] dr.m0x:
According to their website the cases are shipping this week. Who all is excited?

Sent from my SM-N9005
[Galaxy Note 3 Accessories] james_f:
Just ordered. Website still says 5-7 days for me
[Galaxy Note 3 Accessories] Speedy Gonzalez:
I am using a crappy verizon gel case just for now pre order the UAG about 10 days ago hope it ships this week I cant wait :cyclops:
[Galaxy Note 3 Accessories] indymcse:
I'm planning to order one of these, but don't know what color. I have the white note 3. Is the Aero color kind of a blue shade or more of a titanium grey color?
[Galaxy Note 3 Accessories] xXJay_RXx:
Yup ordered mine today. I picked the black. Also said ships in 5-7 days for me
[Galaxy Note 3 Accessories] dr.m0x:
It's a dark shade of blue.

Sent from my SM-N9005
[Galaxy Note 3 Accessories] grabshell:
Ordered mine too. Now I am on a waiting mode.....
[Galaxy Note 3 Accessories] indymcse:
Thanks Dr m0x. That's the one I'll get then.