yashsingh1/xdaforums huggingface dataset:
[Galaxy Note 3 Q&A, Help & Troubleshooting] malkovich:
No Kies -- no problem?

Well before exchanging it I would ideally like more data points, such as 1) will the same thing happen with another unit, or can the problem actually be cured by swapping the hardware; 2) does it happen to people who have never physically plugged their N3 into a computer; 3) does it make a difference whether it's Kies on the Mac or on Windows; etc.

Because if it's really 'No Kies, no problem' then I might just keep my unit and never plug it into a computer. After all, I can still use Kies Air (or even a card reader, though less convenient) to transfer files. That would leave me without a backup/restore option, however, short of rooting it & using Titanium. Which I'm itching to do anyway. What is the current status there -- do I really lose my warranty if I root it?

---------- Post added at 05:48 AM ---------- Previous post was at 05:24 AM ----------

By the way the two theories, i.e.

a) it runs its course, then settles and the problem disappers

b) it is caused by a specific, corrupted PDF file

seem somewhat contradictory to me. I've had this go on for about six hours or so, at an average of maybe one freeze every two minutes, how many corrupted files would that be?

I find it slightly more plausible that a single corrupted file would throw it into a loop again and again. There could be another explanation for the "settling" -- such as a temporary PDF file being deleted by a cleaning routine, causing the problem to disappear.

For example: I have lotsa PDF files on my Dropbox. When you look at those, a temp copy will be cached on the device, which might be corrupted. Then after 24 hours or so, a cleanup routine might clean out the temp file, which could be indistinguishable from "settling".

The enough scenario would still be consistent with Kies triggering the problem, i.e. two contributing factors: a PDF file causing it, the USB connection triggering it ...
[Galaxy Note 3 Q&A, Help & Troubleshooting] Pat.:
Mine has never been connected to Kies.

The single pdf that caused the looping on mine once removed immediately stopped the issue & it never returned. (I've had mine 3 weeks & it's not happened once in 2 weeks) my phone has no problem with card holders connected to it & if I put an old sd that has the corrupted file on it (I have several copies of entire content of old note 2) into a card reader & connect via USB that won't trigger the index issue either.

So to confirm. . My phone ONLY ever had a problem if the corrupted pdf file was in internal or on a fitted SD card.
[Galaxy Note 3 Q&A, Help & Troubleshooting] malkovich:
Trigger factor?

Right, so I must be wrong ... But doesn't your experience more or less rule out the theory that the IndexService will "settle" after a while? To make the problem go away, you have to actually remove the file, right?

To summarize my experience again: when I first got the IndexService problem, factory-resetting made it disappear for half a day, until I connected the unit to Kies, which brought the problem back instantly. I factory reset again, and it has now been running for two days without the problem. Files on my SD card remained unchanged.

Thus I would still be interested in verifying that copying a file like yours onto a virgin (i.e. brand-new or factory-reset) device is enough to trigger the problem :D (Or is that in fact how it started on yours?)
[Galaxy Note 3 Q&A, Help & Troubleshooting] Pat.:
No.. the "settling after a while" thing was happening to mine.

As I explained the bad file caused my phone to freeze every minute but after lots of time being on .. say several hours. .it would stop doing it. But when I swapped my SIM to my other one & switched on again it would start all over.

Yes my phone was fine until I added my sd card with a bad file.

I haven't come across anyone who's phone doesn't work perfectly ok once the bad file/s have been identified & removed.
[Galaxy Note 3 Q&A, Help & Troubleshooting] malkovich:
OK ... I do believe that a bad file causes it. So that is proven by the fact that removing the file makes it go away. And since the "settling" does happen after several hours then that must mean that the indexer either "gives up" after some time, or is able to digest the file on the umpteenth try.

And I was wondering if another triggering factor was needed, such as the Kies connection in my case, or the SIM card change in your case. But I think you are saying the act of adding the file to the device in itself suffices to start the effect?

Which would still leave the question: does this reproducibly happen on all Note 3 devices, or can you get rid of the problem by exchanging the hardware?
[Galaxy Note 3 Q&A, Help & Troubleshooting] Pat.:
It's possible it's all note 3 's because on other threads there were a people who had 3 phones (two replacements) that all had same symptoms.

My small pdf file that caused mine had immediate "never again" affect on my phone one it was removed.

While looking for my file I used an app to see how hard the phone was working as I added each folder but actually the bad file caused the freeze almost immediately so in practice it was obvious ... here's the app I used anyway.

http://market.android.com/details?i...tm_term=infolife&utm_campaign=com.cpuid.cpu_z
[Galaxy Note 3 Q&A, Help & Troubleshooting] malkovich:
Post a bad PDF for download?

It might be helpful if one of you guys who has a PDF file known to cause the problem could make it available for download here. (One that doesn't contain confidential information obviously.) I'd like to put it on an SD card and take it to the store to try out on other units. Maybe that could help me find a Note 3 that doesn't have the problem -- unlikely but who knows, right?
[Galaxy Note 3 Q&A, Help & Troubleshooting] PeterGuru:
I think I have a culprit PDF file ...

Here's a link to one of my two corrupt PDF files that were causing the indexing error. It's a rather large PDF file with almost 460 pages. The other file was even larger, so I chose this one instead.

https://dl.dropboxusercontent.com/u/40461231/Weight Training Guide.pdf

For what it's worth, I haven't had a single error since removing the two corrupt files on October 12.

Peter
[Galaxy Note 3 Q&A, Help & Troubleshooting] CoolioFantastic:
Sure hope I can resolve this issue. I am having it too. returned one phone because I thought the battery was bad. Slowly putting one folder at a time, rebooting, giving it time to index, and checking cpu z. Looks like I may be here a while.
[Galaxy Note 3 Q&A, Help & Troubleshooting] malkovich:
Thank you! Might get some exercise in the bargain ... :laugh:
[Galaxy Note 3 Q&A, Help & Troubleshooting] malkovich:
Yes, PDF triggers error

So I was able to induce the error on two units by just copying your file from the Dropbox link you gave, using a WI-FI connection.

Which still doesn't completely explain why it happened on my Note 3 just by plugging it into KIES via USB, without actually transferring any files to the device. As Pat. suggested before, it may be that Kies launches an indexing process as soon as it it connected. It could also be that Kies immediately starts transfering some files when you plug in, without telling you.

That I was able to do that on two virgin units also suggests that, alas, exchanging the hardware will probably not cure the problem at this point. Guess we'll have to wait for a firmware update from Samsung ;-(
[Galaxy Note 3 Q&A, Help & Troubleshooting] CoolioFantastic:
I have been working to find which file is corrupt. I put a folder on my device using usb connection, and wait for the cpu to calm down and index to stop by viewing battery usage. It will be fine, using only 1 core at about 20% to idle, then when i restart, it indexes all over again. Sometimes for many many hours. What is the deal here? I do not get the message often, just terrible battery life.
[Galaxy Note 3 Q&A, Help & Troubleshooting] Pat.:
My experience was that with the bad file off the phone you won't see any "indexservices" pop ups at all.
[Galaxy Note 3 Q&A, Help & Troubleshooting] qiang88:
ths， i will test as your ways
[Galaxy Note 3 Q&A, Help & Troubleshooting] CoolioFantastic:
This is stressing me out! Been working to fix this for a week now. I cannot figure it out. Index will not be running, and battery drain will be low, so I throw one PDF onto it. Index will go all day, so I take that PDF off. Index will continue for many many hours. I reboot, index still continues. Seems to be no reasonable explanation for when it indexes and does not. I have not got the error since I started hunting the file, but I still get terrible battery life. I use my phone constantly at work, and must reference my PDFs. I used to use a note 8 and it worked and still works great. The note 3 is so much more convenient when it works, but by lunch my battery is dead.

Should I root and try to freeze the app? what can i do?
[Galaxy Note 3 Q&A, Help & Troubleshooting] questgraves:
Great Science

Thank you Peter that was the only true way to apply proper troubleshooting -which I'm sure you know, just letting you know that I know- and you are a better man than I. I have a ton of PDF files as well and saw that one may be the problem from a post online and was not about to do the experimentation that you did. One behalf of all of us too lazy and good engineers everywhere I thank you kindly. Now my indexservice problem is slightly different in that I get no error but it doesn't seem to stop running, resulting in a battery drain 45% faster. I believe the problems may be the same or similar and I am investigating now with inspiration from you.
[Galaxy Note 3 Q&A, Help & Troubleshooting] Pat.:
It's easy. You put all your files on a USB connected memory.

Then add them in batches leaving enough time in between to see which causes indexing & systematically narrow it down to the culprits.

If you do it that way all your files are still with you (on the external USB memory) but out of harms way from the indexing service.
[Galaxy Note 3 Q&A, Help & Troubleshooting] as_usual150:
This thing is driving me crazy. I did not have a SD card , or pdf files on my phone. It is a brand new one with nothing on it except rom but it always freezes and says Index Service stopped. Do you guys have any other solutions for that?
[Galaxy Note 3 Q&A, Help & Troubleshooting] Pat.:
If its doing it from new without you adding any files then it's a warranty claim.
[Galaxy Note 3 Q&A, Help & Troubleshooting] justinhca:
Two solutions to the "unfornutate" IndexService bug

Hey all:

Thanks for the persistence and research everyone has done on this whopper of a bug. The Note 3, being a business-minded device, is likely to contain many PDFs, and it is very likely that any given .PDF could be corrupt for a wide variety of reasons. Having periodic freezes and rapid battery drain as a result is about as severe a consequence as you could get--besides maybe a hard reset or boot loop? Samsung needs to fix this so the IndexService skips files that cannot be indexed (for any reason) and a way to turn off the Indexing Service completely if the user chooses. Also, indexing is processor intensive and a battery drain--and would be best performed only when the device is plugged into a power source.

Whew! OK, I've calmed down. OK, I've found two workarounds that should work for most people until Samsung can properly address the issue. The solutions are targeted at 1) Folks who want a quick fix NOW with the least amount of effort, but with some inconveniences later as the trade-off 2) Technical and tenacious types that don't mind putting in a little more effort up front and then reaping the benefits of little hassle afterwards. Which are you?

1) Quick workaround, please. I'll put up with some minor inconveniences until Samsung fixes this.

First, put all your PDFs on the external memory card. The best approach here would be via the USB 3 connection for speed. If you receive the Indexing Service error do the following: Unmount the card in Settings -> General -> Storage. After the card is unmounted, go back to Settings -> General -> Storage and mount the card.

This should prevent the Indexing Service from starting again for the memory card until your next reboot/restart (this is the caveat). Anytime you reboot/restart your phone the IndexService will start and begin to scan your device for anything it can index. My best guess is that it will scan the internal memory first followed by the external memory card. Once it starts indexing the memory card you will get the error message again, and you will need to perform these steps again.

2) Better workaround. You need to find and repair the corrupted PDF(s). But what if you have many of these scattered across a bunch of directories? The tip another user gave for detecting these is a good start

(www)(datanumen)(com)/(pdf-repair)/

Also, Adobe Acrobat 9 has a batch .PDF processing utility and a function called the PDF Optimizer. If you set up a batch sequence targeted at the root directory of a folder hierarchy containing a bunch of .PDFs, and set up the PDF Optimizer function, it will recursively go through all the sub-directories and PDFs and optimize them, essentially rebuilding the PDFs with the preferences you choose. Take a look at this link for the basic idea:

(macproductionartist)(wordpress)(com)/(2009)/(11)/(08)/(batch-processing-pdf-optimizer-in-acrobat-9)

The end result should be good PDFs that the fussy Index Service can, uh service?

P.S. Samsung devs, hello?
[Galaxy Note 3 Q&A, Help & Troubleshooting] bimjunk:
hide it !

solved this problem by hiding the folder where pdf's were by renaming it with a "." (dot) in front I.e. "folder" renamed to ".folder"...works like a charm....
[Galaxy Note 3 Q&A, Help & Troubleshooting] WandersonGD:
Really, nicely done... I'm gonna test it when i have time.
[Galaxy Note 3 Q&A, Help & Troubleshooting] imatekjam2005:
Came across this thread whilst researching this indexservice issue (a day-old Note 10.1 2014 edition) - can't believe this seems to have been a known thing for this long.

I will say that 'hiding' the folder seems to have 'solved' this issue.

HOWEVER! - it's likely your PDF reader of choice will not be able to see this folder either :p

So you will need to use your file manager of choice op open your PDFs

Thanks
[Galaxy Note 3 Q&A, Help & Troubleshooting] WandersonGD:
Don't like it... I use ezpdf and moonreader.
[Galaxy Note 3 Q&A, Help & Troubleshooting] az_r2d1:
big file

I just had this issue starting this week.

Figured out it was a big file I had stored on my SD card. almost 4 Gig file. compressed it and issue is gone.

Note 3 on kitkat w verizon.

Really annoying.
[Galaxy Note II Q&A, Help & Troubleshooting] patmail:
help cm10.2 cannot use LBE APP

help
[Sony Ericsson Xperia Mini, Mini Pro, Xperia Pro, A] Javier_sr:
Hello, I have a problem with the wifi ap in all roms / kernels I've tried based on ICS & JB, I can not get internet connection for any device. I tried several kernels and roms and tried to connect different laptops, pc computers, etc ...

I have no problem with kernels and roms based on GB, so I guess it's no problem of mobile.

I currently use the lupus v7 kernel and the Hepta Erro 4.2.2 rom, all is working perfect except this.

If anyone has the same problem and was able to fix it, would be greatly appreciated to help me.

Greetings.
[Sony Ericsson Xperia Mini, Mini Pro, Xperia Pro, A] Alex_Dra:
Hi,

i have the same problem, see Thread http://xdaforums.com/showthread.php?p=45366926#post45366926, i use Stock ROM of GB and WiFi works, if i use a higher stock ROM (ICS), wifi dont work anymore.

Regards.

Alex
[Sony Ericsson Xperia Mini, Mini Pro, Xperia Pro, A] Javier_sr:
Thanks Alex, but it is not the same problem. My wifi works well, what does not work is the wifi hotspot or wifi ap.

I had the same problem as you say, and I solved it by installing the kernel v7 lupus. Then from the terminal I used some commands to restart the wifi, it was easy. Think i remember they were these:

/su

/lupus

After I chose the option "5 / Clean & resolve tweaks", then restart

Hope it helps!
[Desire Q&A, Help & Troubleshooting] donkeykong1:
Hey guys

I looked all over and didn't find anything like my problem so I turn to you.

I have a Desire, unlocked and s-off with revolutinary running RSK sense v8.1 on stock alfarev h-boot. Last night my battery drained totaly and when I put it on charger it didn't do anything, so I thought it's totaly empty. I left it on charger over nigh - nothing. I tried to plug it on charge without battery - nothing. I had a Desire before this one and know a little bit about it so I looked for the symptoms of dead motherboard. You guess - there were none.

So, if someone has any expirience with TOTALY unresponsive phone without areason, please tell me what to try. I'm running out of options here
[Desire Q&A, Help & Troubleshooting] k3lcior:
Try to check battery voltage with multimeter, also you can dissasembly it and make sure everything is properly plugged in on motherboard.

http://www.formymobile.co.uk/desiredisassembly.php
[Desire Q&A, Help & Troubleshooting] donkeykong1:
I already tried another battery, and nothing happened. Phone was working great before battery ran out so I don't think it's hardware issue. Will give it a shot though. Thanks man
[Desire Q&A, Help & Troubleshooting] donkeykong1:
Mods you can shut down this thread. My phone is dead
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] tsukiyokon:
same issue as the note 10.1 original, the pdf export from S-note is such fuzzy..

:confused:any way to adjust resolution of the exports ??
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] meenachi8:
help

hello can i see your pdf export? can you email me at meena.r116@yahoo.com? I was considering the new NOTE 10.1 and decided against it after your post.

Anyway to adjust the resolution? I need more opinion before I pirchase the new note 10.1. thanks!
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] Maris_:
I just tried a PDF export from S Note and it was clear, not fuzzy. l was using handwriting in my note and an image. Both were clear, not fuzzy at all.
[Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl] earthtk:
It is fuzzy to me too. Because S note exports it as images not text, try zooming at 200% and the fuzz will appear.
[Android Q&A, Help & Troubleshooting] kumbangdesa:
Hi..I just bought Acer Iconia B1-471 for my son..He played several hours for a games and now it hang..I try to do reset by pressing power+vol up or down but still didn't work..

What should I do?..Is there any method to do reset or should I just waiting until the battery is die?

Thanks..
[Android Q&A, Help & Troubleshooting] sandinos:
reset

Try from reset pinhole!
[Droid Ultra Q&A, Help & Troubleshooting] Deron Baker:
I have read in another forum that some Droid MAXX users have experienced problems while playing music via Bluetooth in their car or Bluetooth speakers. They have reported a static sound. Have any of you experienced this?

Sent from Droid Razr MAXX HD
[Droid Ultra Q&A, Help & Troubleshooting] faded03cobra:
I stream music with my LG tones and they work great. Every once in awhile they will lose BT connection, but overall they are great.
[Droid Ultra Q&A, Help & Troubleshooting] opt05:
I stream music to my Prius from my Droid Maxx and haven't heard any static sound. The only problem I am seeing is that it blips when changing songs; something my old Bionic never had an issue with.
[8125, K-JAM, P4300, MDA Vario General] Fenix:
I want to buy new PPC, what would you choose, Wizard or Ipaq 6515?

Also, I have an offer to change my 2-years old Qtek 2020 for Ipaq 6515 and to add 300EUR. Is that good offer?
[8125, K-JAM, P4300, MDA Vario General] mitchello:
Well I'd say your going to get some biased opinions because you posted in the Wizard forum, but heres my opinion.

I was considering the 6515 before the K-JAM came out, but decided against it (also before the release of the K-JAM) because of two things:

* No WiFi

* Square 240x240 screen

One of the benefits of the thumboard (apart from being faster and easier to type on) is that there is no input panel taking up a 1/3 of the screen.

I am very happy with my K-JAM, and have no doubt that I made the right decision.
[8125, K-JAM, P4300, MDA Vario General] Fenix:
Well, I like the size of the K-jam and also bigger screen.
[8125, K-JAM, P4300, MDA Vario General] mitchello:
Yep, the K-JAM is a good size, particularly considering it combines the keyboard, wifi, phone and full size screen into it.
[8125, K-JAM, P4300, MDA Vario General] stewea:
I had a 6515, and liked it well enough. I now have a K-JAM. No comparison. I like the K-JAM much better. Small form factor, better keyboard (IMHO), "full" screen, more memory, WM5.

Unless you have a burning need for built-in GPS, go with the K-JAM.

Steve
[8125, K-JAM, P4300, MDA Vario General] Fenix:
Well, I have ordered 9100 afterall ;) Coming on friday. Costs me a lot more than I expected but what a hell :)
[Sony Smartwatch] achimmexico:
It seems Sony has removed several usefull functions from the current ROM compared to the ROM presented at the Mobile Asia Exo 2013, for example:

- removed some watch faces (digital face with date)

- removed the Music widget

- removed the automatic brightness adjustment (there was an additional click box at the brightnes setting)

- removed the backlight activation by acceleration sensor.

please see this video. The Sony product manager is actually saying "it takes movements" and she shakes the watch to activate the backlight.

http://www.youtube.com/watch?v=hUi1Ai7rPj0

I would expect to have more functions on the new watches and not less functions. If some functions cause higher battery drain, then there should be an option to deactivate them in settings but not completely remove them. I suggest Sony quickly offers a ROM update to inlude these very important features!
[Sony Smartwatch] JarlSX:
that is just weird, i want all those three functions back
[Sony Smartwatch] csns:
I just got mine and I am seriously disappointed that those features are gone.

I bought the watch based on Expo presentations.

Not well, Sony, not well.
[Sony Smartwatch] neur28:
Same...

I need all those things.

Why would they drop these things from rom. I just hope that they will be back asap in new firmware....
[Sony Smartwatch] Sobai:
I wonder if this has something to do with the delay of the Smartwatch 2. I can see the "shake for screen-on" feature might have been removed, for battery related reasons (Also keep in mind, they worked together with Runtastic for app compatibility so chances are constant movement while running was keeping the screen active) but I don't see why they would disable the others.
[Sony Smartwatch] csns:
Even considering the Runtastic collaboration I cannot see a reason for Sony not to put a toggle in the watch's settings. Just like for vibration, for example.
[Sony Smartwatch] unfaix:
I just got it today from the Sony store.

Phew, thanks for clearing my wonders.

I couldnt place what that little sensor above the screen was and assumed it was for light.

Thank goodness they took those function out, I wouldnt need them.

Totally just need to have a sensor so I could brag to my friends.
[Sony Smartwatch] rbrucemtl:
Got my SW2 and I'm pissed its missing the stuff you see in videos and screenshot all over the web... Like digital clock with date and music widget. They hype it with feature and then remove them for the launch ? I hate the poor choices of watch faces :( I hope they give us an update soon or release details to create our own FW
[Sony Smartwatch] csns:
As I noticed last night the Smartwatch 2 app was updated and the firmware of the watch along with it... But I can't see any differences except from the gradual fadeout of the backlight.

Too bad...
[Sony Smartwatch] PSychomaruxXx:
I want music widget and shake to light...

I don't know what do with removing such a main features of SW...

I through i buy watch with bug,but now I know that Sony broke our devices removing this options...

Me and My Honami =^_^=
[Sony Smartwatch] suicide monkey:
Forget music Widget use the poweramp apps for phone and SW