yashsingh1/xdaforums huggingface dataset:
[Nexus 5 General] iamhacked:
I'm quite glad I didn't consider getting the black 32GB. I wanted the black more, but just went for the white because of the shipping time. The black 16GB was taking long to ship too. I checked the tracking info on packagemapping and looks like the billing info was received at 4PM local time.
[Nexus 5 General] P90Puma:
Anyone on rogers stuck with a voicemail notification that refuses to go away, yet have 0 voicemails in the box?
[Nexus 5 General] spicydicy:
I'm on Rogers, and my phone doesn't show when I have a voicemail. I have to reboot and then it messages me.

It's a common problem with voicemail for Bell and Rogers apparently.
[Nexus 5 General] Zackaroli:
Got my phone today and all is good, Google hangouts is the only thing that pisses me off so bad, its so screwed!! sometimes it doesn't show the contact name when you get an sms and it only shows the number then if you click on the msg you will see the name.

Also if you have 2 first names together, they will connect them together but they have different phone numbers!!!!! another issue is if you add a number to one of your existing contacts by mistake then remove the number under that contact and add it as a new number with a new contact, the system will keep showing it as the old one, I hate the fact that they are forcing us to use Google Sh!tsout , I want to use the regular sms app like in Samsung or any other phone! I am on the edge of returning the Nexus 5 because of this crappy hangouts thing
[Nexus 5 General] marleyfan61:
I don't have the phone yet but can't you download a third party sms app and then go into settings and tell it to use that one as the default sms app? Wouldn't that solve that issue?
[Nexus 5 General] Zackaroli:
I don't think you can as I read online, honestly I didn't try as I am just trying to see why the hell is hangout trying to force me to do stuff and its screwing up stuff but they should have never done this move at all, I basically hate them lol

EDIT:

I found this thread and I am testing it right now:

http://xdaforums.com/showthread.php?t=2398767
[Nexus 5 General] spacemanspiff33:
No you can definitely use another SMS app. That's the thing with Android, nobody is forcing you to do anything at all. Simply choose another SMS app to your liking from the Play store and install away.
[Nexus 5 General] dima.rudeshko:
You absolutely CAN install a third-party app, and it will work as you want it. Try it for yourself.
[Nexus 5 General] alex00725:
Ha ha, this made me laugh. I've never seen this level of incompetency before. This is my last android phone. Bugger off google and UPS
[Nexus 5 General] DizzC:
How is that Google's fault?
[Nexus 5 General] Zackaroli:
Oh man they still didn't deliver it :/ , seriously I can't believe that they can screw up such an easy process, RETARDS

---------- Post added at 05:28 AM ---------- Previous post was at 05:27 AM ----------

Because Google screwed his shipment at the beginning and now UPS did it too, they did the same with me and I can't express how MUCH I hate them
[Nexus 5 General] alex00725:
Well for once Google shipped it one day late. Then the supervisor told me they have first come first serve and didn't acknowledge that people who ordered hours and even days after me got their phones first. And I wasted my time making countless calls and writing as many mails to Google. And then they chose a company like ups to deliver my phone. And despite tormenting me for 14 days they still didn't give me any sort of compensation. And for more details you can read previous pages of this thread as I can't go over such things again and again. But I'm sure you understand why Google sucks :)

---------- Post added at 10:03 AM ---------- Previous post was at 10:02 AM ----------

Yea. Hopefully I'll get my phone tomorrow. I'm glad you got yours :) and I'm sure there's a workaround for changing the default sms app :)
[Nexus 5 General] Zackaroli:
Hey, yea hopefully tomorrow, I don't think they can screw up more since they have reached the top level. I downloaded an app called 8ms and its kind of like the stock one which is pretty nice but I still hate the way the dialer is since it connects 2 names together based on the first name even tho they have nothing to do with each other..I will see if I can find an app to change that bs
[Nexus 5 General] BoltActionWaffle:
I ordered REALLY Early Nov 1st and I don't have a second charge or shipping notice for my 32GB Black. :(
[Nexus 5 General] Ashcunak:
so.. other Canadians that have gotten this device and used it a bit..

how is your google now/search system.. do you get many cards? all i ever see is my destination time and weather.
[Nexus 5 General] alex00725:
you need to make sure that your main gmail account is signed in. where you get all your order updates and airline e tickets and stuff. other things you can do is in settings put in your favorite teams and also your home and work place. and also make sure that your google chrome browser is signed in to the same gmail account. that way if you search for something it shows up on google now. for eg, when i search for a place on google chrome on my desktop, i get a suggested bus route to that destination on google now. that will ensure you get loads of cards and you will find it a bit creepy as well :P
[Nexus 5 General] sunbinovic:
:D congratulations, my foreign friend~
[Nexus 5 General] P90Puma:
Ditto here, not many cards at all.
[Nexus 5 General] hth_1:
Lol those idiots at ups once shipped to edmonton and transit it back to Winnipeg then back to edmonton. Lots of wtf back then
[Nexus 5 General] can6rxw:
I live in Fredericton and have noticed that as I drive around town, it'll show me random stuff based on where I am. For instance, sitting in the mall downtown, it'll show me places of interest around me like restaurants, tourist stuff, addresses to companies I've been to recently (asking if I care about this place). I heard the news is coming...can't wait for that. I love the "ok google" too. Works like a charm! (no...not the windows 8 charms. :) )
[Nexus 5 General] Ashcunak:
ya its got my home and work locations always tells me that it will take 22 minutes walking to go home.. four hours early :P it really likes to tell me to go home at odd times.

it really keeps trying to add new destinations like if i drive out to a different grocery store it all of a sudden wants me to mark that as a regular destination so i know how long it will take to go there.

but ya with out any interest in sports.. it seems rather limited as i dont really fly/order online very many things so its got weather and how long it takes to go to work/home.
[Nexus 5 General] iamhacked:
My order that shipped yesterday has an estimated delivery date of Tuesday, Nov 19.
[Nexus 5 General] vseslija:
My 16gb white n5 ordered nov 5th dissapeared from my temporary chrages on my mastercard and i was able to go back and cancel the order. If i re order now will i be aent two phones or is the first order definately cancelled and wont be shippes? Anyone?

Sent from SGH-T889v Canadian Wind Mobile
[Nexus 5 General] gloppe:
Anyone else here who ordered early on launch day and still didn't get it?
[Nexus 5 General] alex00725:
i think that only google can give you the best answer to your question. what does your google wallet say ? check it out and just call google customer service
[Nexus 5 General] Zackaroli:
did u get yours?
[Nexus 5 General] alex00725:
Yes I did just about an hour ago. UPS just left it outside and lucky I went out to check immediately . checked the phone for everything. No dead pixels, minimal light bleed and no button rattling or anything. Love the phone to be honest . only thing that is bad is the feeble speaker. And maybe the battery too . and oh. Yesterday I emailed all the Google representatives I had previously mailed , indicating how dissapointed I am . they forwarded it to a specialist who said they will refund me my shipping fee and are sorry that someone provided me the wrong information that I won't be entitled to shipping fee return as they shipped my phone late. He also apologized for sending the phone out late and said they try their best to send out phones in order and if any phones that were ordered after me got shipped first then it was unintentional . I'm just glad I got my phone. Can finally start calling and texting again

P.S. sent from my nexus 5 16GB (white) :P
[Nexus 5 General] MarkhamSnappy:
I ordered on Nov 2nd. Whatever, black one, 32gb... So the waiting. Coming to Toronto I hope, sometime this year, once every American has a Nexus 5 in their greasy hands.

Anyways, can anyone who's had their phone ship, explain to me WHEN I should see a 'transaction' on my VISA card?

Should I have seen this already? It's been almost 2 weeks, and nothing.

So far I've got the 'pending' Google Wallet/Play Store receipt for the phone, and an email of the same, but I never have seen my VISA card being debited 'to check the funds or whatever' thing.

:confused:
[Nexus 5 General] alex00725:
I didn't see the transaction on my credit card until the device was shipped. I'd advice you to just sit back and relax since you doing anything won't make Google ship anytime sooner. I experienced this myself.
[Nexus 5 General] Noxey:
Google must have made a mistake with me...

I ordered on the 13th at 10:30pm, and it shipped today at 5:00pm. I'm not complaining however! MUCH shorter wait time than I expected.

EDIT: For reference I bought the 32gb White.
[Nexus 5 General] sluma:
Yup anyone who ordered the white 32gb variant gets it very quickly, it's the black 32gb that's been on back order
[Nexus 5 General] Noxey:
Good to know! That was part of the reason I got the white one. Who needs to wait.

Also it's pretty cool: White iPhone 3gs > Blue(dark) Galaxy s3 > White Nexus 5.
[Nexus 5 General] jeeholim:
Hey, glad to hear you got your shipping fee refunded. What did I tell ya :D
[Nexus 5 General] 08cherd4:
At least you don't have a "Brokerage Fee". After calling UPS to ask to leave it at the nearest UPS Store (I'm at work all day), I find out that there is a $60 brokerage fee for bringing the phone across the border. I guess I needed to pay duty? needless to say I called google extremely unimpressed and it sounds like they will refund me.
[Nexus 5 General] Robert Hodgson:
There should have been no fee Mine arrived today and I was not charged any thing by the driver. He buzzed the apt. I came down he said is it you I said yes he handed me the phone no iD or signature required,
[Nexus 5 General] updatelee:
UPS is the biggest scam artists around. I once paid $60 brokerage for a $60 switch. Then I learned you dont have to pay the fee, just tell UPS you dont want them todo the brokerage and you'll do it yourself. You'll have to goto the UPS station, pickup some paperwork and take it to the local customs agent, get them to sign off on it, take the signed paperwork back to UPS and pick up your item. Not always feasible if you live in the country, but if your anywhere near the border or an international airport you can do it yourself.

I dont ship ANYTHING via UPS unless there is no other option.

UDL
[Nexus 5 General] alex00725:
Ha ha. Yes you were right . only difference was you got your fee refunded on the first call and I got mine refunded after my last email . also that you got your phone almost a week before I did(I think) :P but I'm glad I got it finally. I love it
[Nexus 5 General] bblzd:
I wonder if it has anything to do with carriers all receiving black versions only. Mostly 16GB ones as well.
[Nexus 5 General] gloppe:
Ordered 4h after launch, still nothing.
[Nexus 5 General] UberUrban:
Looks like Google decided to celebrate Christmas on December 3rd.
[Nexus 5 General] iamhacked:
My phone is in transit to Winnipeg now, scheduled delivery is Tuesday
[Nexus 5 General] MKVFTW:
Still waiting for mine. Ordered 8 minutes after launch. Took 4 days to be picked up by UPS after the shipping label was created and has spent the last 3 days in my town getting missed by the driver several times. Delivery date has been rescheduled from the 8th, to the 12, the 13th, the 15th and is currently now rescheduled for the 18th.

I am absolutely appalled at Google, UPS, and Purolator (locally for UPS) at the way this package has been handled. Several missed pickups, transfers, and reschedules for no reason at all. I can see how mistakes can be made but several throughout the whole ordeal? Its ridiculous. And no one is willing to help find out where my package is. UPS blames Google, Google blames UPS, Purolator tells me its "In a massive pile, and it would take forever to dig out" and then backs up the lazy local drivers.

Im glad you all are enjoying your sweet sweet nexus's however. Hopefully i will be able to as well...
[Nexus 5 General] frag2:
Haven't checked all posts but may I ask which one you ordered? And when?

Mine is slated for Dec 3 [like everyone with a pending 32GB black] to Edmonton
[Nexus 5 General] gloppe:
Exactly the same here. Again, ordered 4h after launch. Since then it took 4 days to have the shipping label created. Then nothing happened until the 8th and then it said it was on route.

Then there were many status changes going back and forth(!), delivery dates being set, being reset, the status being reset from being in Richmond to back to Illinois, to Washington, the label being completely removed and not available at all, then back to scratch to shipping label created, delivery was during all that set to 12th, that was missed, then got a new date of 18th for delivery.

Google says they don't know what UPS is doing, they have had the phone since the 4th, UPS says that's not true they only got it on the 8th.

I have no fu***** clue what's going on.

Pretty much anyone who ordered days or weeks later already got theirs.

To me it's very obviously UPS who ****s up all our deliveries. By starting shipping too late, loosing it during the process, actually stealing it, etc.

This is the worst experience I ever had when buying something. UPS is the worst thing that happened to humankind.
[Nexus 5 General] redcheese:
Just got back from there today and paid $20 for a gel case and screen protector (with application). There are two styles of gel cases and both seem to come in a variety of colors. They also have a choice of either matte or glossy screen protectors. Just a heads up, my glossy protector is lifting a little at the top and bottom edges as they come in contact with the raised lip of the case. I don't blame the sales clerk for a shoddy job because it's a very tight fit after fitting the case, I'd never be able to do a better job of it.
[Nexus 5 General] LittleBigTit:
Anyone have their n5s waiting in Richmond at the moment?
[Nexus 5 General] sa seba:
I do. It's supposed to be delivered on the 18th by end of the day.
[Nexus 5 General] LittleBigTit:
Same. I wish ups would deliver on weekends..
[Nexus 5 General] gloppe:
Same here.

But my delivery has been so insanely messed up by now, jumping back and forth as far as from Illinois to Washington so many times, I have no idea what to believe anymore.

Mine is in Richmond now and is supposed to be delivered today. But I think they only said that because I was putting so much pressure on them. Before it also said 18th and I am pretty sure it won't come before that date.
[Nexus 5 General] iamhacked:
32GB white. I ordered a 16GB black initially, but cancelled it.

Scheduled delivery is Nov 19 by the end of day.
[Nexus 5 General] stilljk:
Good to know, thanks! Will check it out tomorrow :good:
[Nexus 5 General] iamhacked:
Looks like it's already in transit to Edmonton :D hoping it gets by Monday then.
[Nexus 5 General] spacemanspiff33:
Well this is some bull-ish.

Anybody following this thread knows my story. Ordered at launch, pending fiasco for a while, phone finally shipped Nov 8.

Was showing delivery for Today, November 15 until this morning...

Throughout today order changed to delivery rescheduled for Monday, November 18....back to today....then to current no ETA...

**** I hate UPS.
[Nexus 5 General] cmstlist:
Bizarre that you two both have brokerage issues appearing with your shipments. This should absolutely not be happening. The brokerage should already be covered in advance.
[Nexus 5 General] spacemanspiff33:
That's what I thought as well, but by my use of the googles, it appears people in Vancouver area had the exact same issue during a Nexus 7 launch. Seems to eventually be cleared after an additional days delay, sans any fees, but still...phun.
[Nexus 5 General] sa seba:
This is UPS ****ing up. Brokerage fee is including in your shipping cost through Google.

They should call themselves IPS instead, since incompetence seems to be the norm here.
[Nexus 5 General] spacemanspiff33:
Oh for sure, 100% UPS fault. Useless Parcel Company.....

The only shipping company worse than UPS is TNT....good god......
[Nexus 5 General] UberUrban:
Ordered 16gb black on Nov 1st, original shipping date Dec 3rd. My credit card got charged yesterday :D So I guess I should be hearing back from Google about the shipping details this coming week.
[Nexus 5 General] norbakr:
I ordered white 16 on Nov 2nd,still pending should delivered Dec 3rd, a lot of people ordered after me and the got their devices !!!! this make me disappointed !!!! craaaazy :mad:
[Nexus 5 General] epictech99:
Received my case!
[Nexus 5 General] sluma:
Nice!! That's the exact one i ordered for my nexus. It should get here to try, hopefully my nexus gets here sometime before 2014 :p
[Nexus 5 General] Ali812:
Ordered 32GB black on November 1st, shipping date is the same as yours. My credit card has been charged as well so I hope this is good news for the phones in our batch! :D
[Nexus 5 General] frag2:
My VISA just got billed as well but I ordered on Nov 8. Perhaps they have stock now and are filing paperwork to get our stuff finally shipped? My friend ordered on the 31st, got billed that day and then shipped the next.

Fingers crossed
[Nexus 5 General] starche_old:
I ordered mine 32G black in November 1st and still no charge to my credit card :banghead: Jesus Christ, where's my phone and when I'll get it....

Sent from SGH-i317m
[Nexus 5 General] gloppe:
I just need to vent my anger somewhere:

Here's my history with the nexus 5.

1) I ordered 2 Nexus 5, 4h after launch. A $800 package mind you. I was charged immediately.

2) 4 days nothing happened, on the 5th I got an email from Google saying it has been shipped and I got a tracking number for the UPS tracking website where it then said "A UPS shipping label has been created,..."

3) nothing happened for 4 more days until on the 8th it said the package has departed from Kentucky, a day later it had arrived in Illinois.

4) on the 9th it said shipping would take until the 12th and UPS told me that the route is a 6 day route.

5) later that same day, the the tracking number was gone completely, it didn't exist according to the UPS tracking page. It appeared back a few hours later with the status being completely reset to "A UPS shipping label has been created".

6) Later that day, the status was changed "the package is on it's way to Richmond, BC."

7) So I waited until the 12th. What happened? Nothing. The day went by, no package. The info on the tracking page still said still the same, the package is on it's way to Richmond. The status though was changed from "in transit on time" to just "in transit".

8) On the 13th, it was reset to to be delivered on the 18th and it had arrived in Spokane Washington, US.

9) On the 14th, it got reset even further to "departed Hodgkins, IL, United States "

10) Later the status was set to "departed Redmond, WA"

11) On the 15th it was finally supposed to be delivered. No one came. No note that there was a delivery attempt, nothing.

Instead the tracking info says that I am not living at my home address, which is the correct address.

Obviously the imbecile of a driver went to the wrong place.

12) I have been trying to contact UPS for 4 days via email, telling them I want to change my shipping address since I won't be home this week.

I have written 6 mails and not one of them was answered.

13) Today after the 7th email I got a reply.

The reply was an instruction of how to track a shipment.

I have now not received anything after 10 business days in ups possession.

Today was supposed to be the second delivery attempt but it will obviously go to the wrong address again as these morons don't change it.

So please guys, tell me, am I overreacting if I want to blow that place to pieces?
[Nexus 5 General] frag2:
Call them. I find corporations always put emails to the back burner
[Nexus 5 General] gloppe:
If only I wasn't for my phone so I could make calls ;)
[Nexus 5 General] spacemanspiff33:
Yeahhhh hate to be a gloomy gus but I dont really buy that as there are other options. Other peoples phones, payphones, work phones, Skype, google voice, etc. just to name a few...I've had to buy Skype credit to call Samsung support in the past once, true story.....Anywho, as someone else said, emails usually mean zilch to a company. Give em a call, sounds like you've been through a roller coaster so far, and some answers could only help.
[Nexus 5 General] frag2:
This.

While I hate UPS [stupid tariffs, leaving package when I wasn't home/available to sign], I have never had a problem with redirecting or holding a package a known location after calling.
[Nexus 5 General] gloppe:
How does that justify them not taking email seriously though? Then don't offer email support of you are incapable.

Know what I mean? If they can't handle it, don't offer it.
[Nexus 5 General] LittleBigTit:
Anyone in the Vancouver area receive their n5's today?
[Nexus 5 General] sa seba:
Yep! I am playing around with it right now. Got delivered around noon today, with the package looking like it had been opened.

I made pictures of the package and opened it to see if everything is alright before signing anything.
[Nexus 5 General] spacemanspiff33:
It's nothing new, with any company. It's like a phone call vs a text message. Get over your fear of talking to people on the phone, pickup the phone, and give them a call. You will feel much better afterwards.
[Nexus 5 General] LittleBigTit:
Yesss got mine at around 4pm
[Nexus 5 General] marleyfan61:
Ordered my 32GB black on Nov 1. Just received my email that shipping label has been created. I've read the trials and tribulations others have had. Hoping mine goes smoothly. At least there's SOME kind of action.
[Nexus 5 General] ninjabearX:
32gb black shipped ordered nov 7 toronto canada woohoo

canada getting second round orders faster then US? :P
[Nexus 5 General] iamhacked:
Delivery estimated for tomorrow and no update yet. It will get to Edmonton by tomorrow morning, right? :confused:
[Nexus 5 General] StuartQF:
Ordered a 16GB black on Nov 1 and got the shipping notification this evening. Should arrive here on Friday, Cruzerlite Bugdroid case hopefully arrives the same day. :svetius:
[Nexus 5 General] sluma:
Finally shipping

I just got an email that a shipping label has been created. I ordered my 32gb black on November 1st
[Nexus 5 General] NotFromMountainView:
Great news! Your order on Google Play has shipped.

Yes Google, that is great news indeed!

32 GB Black, ordered 7/11 now en route to being en route to Toronto. (At this point I'm still at "A shipping label has been created") Considering the number of people who've been waiting since day one I feel like I've skipped the queue. :)

Now I have to scramble to get a case in time for delivery!
[Nexus 5 General] sluma:
Can't go wrong with spigen. You can order their cases from Amazon.ca
[Nexus 5 General] Ali812:
Ordered Nov 1st, 32GB black, just like many others currently, mine has also shipped :D

Shipping label has been made, scanned at origin as well. Estimated delivery is this Thursday, hopefully all goes smoothly, waiting for it to ship took long enough, don't have to wait even more during shipping due to UPS's incompetence.

Finally, my empty Spigen Ultra Hybrid case will have a phone to use with!
[Nexus 5 General] gloppe:
I'd appreciate it if you read the thread before talking about my supposed 'fear' of talking to people on the phone.

And no **** I'd feel better, too bad I can't call :mad: