yashsingh1/xdaforums huggingface dataset:
[Verizon Galaxy Note 3 General] polorsport:
Dude you're so lucky. I called 6 times speaking to a supervisor 5 different times. Only once did a rep even know what I was talking about. He said he heard about it on reddit. I claimed that I got it in an email they kept pressing me for the email. So I emailed them a screen shot of someone else order. Again and again the Supervisor said he couldn't honor it. That verizon doesn't offer that kind of discount on devices. Each of my 6 calls was over 35 minutes longest was 55 minutes. So I just feel like now I have put so much into this I have to come out with a win. I don't trust the rep that said she would call tomorrow. Why the **** should I goto a store, when I ordered online. Just very very frustrating. :mad:
[Verizon Galaxy Note 3 General] lowlt1:
It took me 3 hours and I finally got it done. They were saying it was an invalid code or a scam. What I finally did when I was on the phone with them was a live chat on there site. It took 3 different live reps to say it was a valid code and all I had to go to be refund was call customer service. While I was still on phone I told them and they asked me to email a screenshot to them and they refunded it to tme. One live rep said it was and invalid code then the second said it was only a valid code instore only. The whole time I was telling them I can go on there website and add that promo code has worked since I preorder. Also said I shouldn't believe everything I read online. lol They said it wasn't a valid verizon promo. what BS. hope this helps someone. I think they have caught on and making it hell now
[Verizon Galaxy Note 3 General] swan3609:
This happened to me too.. $127 out the door for mine.. I am skeptical but hoping that is it..
[Verizon Galaxy Note 3 General] suzook:
To the peeps that got the phone for $89....I would delete your posts and keep it quiet. You got over...leave it at that. Just saying.
[Verizon Galaxy Note 3 General] Despyse:
They are the ones that made the code... which is what annoyed me about them asking. Just say you got it from the internet. I wound up walking them through the process over the phone to get it through their skulls that it is a valid code.
[Verizon Galaxy Note 3 General] SeauxCrazy:
Not enough THANKS being given to the OP. Saved most of us a lot of money, some more than others....*looking at the ones who only paid 87 dollars for phone*
[Verizon Galaxy Note 3 General] polorsport:
these ****s won't

---------- Post added at 03:45 PM ---------- Previous post was at 03:42 PM ----------

these C U N T S won't budge
[Verizon Galaxy Note 3 General] DutchDogg54:
I had a lot of trouble at first. I eventually just went straight to a supervisor and said I'm looking at a "new customer" order of the note 3 for a price of 209 with this code and it's not fair that I wasn't able to get this price.

I originally said my close friend told me about the deal but that it doesn't matter where I heard or found out about it, what matters is that I have it now. I could just as easily return this device and order a new one at this price and in turn make you all do much more work so you might as well save us all the trouble and credit me the $90. He wouldn't let me send him a screenshot proving it but did it himself and as soon as he saw that it was in fact working he went right ahead with it.

Stay calm, be civil and say it's only fair to treat everybody with this code the same. Best of luck.
[Verizon Galaxy Note 3 General] polorsport:
Maybe I hung up on to many people. Or just get nothing but morons. But every supervisor all 8 have refused to help me and insist that I return my phone.

---------- Post added at 04:27 PM ---------- Previous post was at 04:11 PM ----------

The level of retard i am dealing with:

My name is Tiffany, how may I assist you?

Michael : Hello i was looking to get credited for a coupon code that was not applied to my order. Verizon30

Tiffany: Hi Michael, I know coupons are important and we can check on that for you today!

Tiffany: May I ask what the coupon is about?

Michael : 30% off any device

Michael : Verizon30

Tiffany: okay, great, may I ask when you purchased accessories and what store they were at?

Michael : I purchased one case through telesales, and one case through amazon. I wanted to purchase another battery but they don't seem to be currently available

Tiffany: okay, are you trying to receive the discount for the one case through telesales?

Michael : no it works on Devices. Off purchasing a phone. If I add a new line and goto purchase another Galaxy Note 3 the coupon takes 30% off or roughly $90.

Michael : Now instead of returning my current device and re ordering it. I would like you to make the adjustment.

Tiffany: Are you asking about the Employee Discount with 25% off accessories?

Michael : No, i am referring to the COUPON CODE. Verizon30. It's not fair that I wasn't able to get this price. being that I have been with Verizon since 1994. If you test it via a mock order you will see it takes 30% off a GALAXY NOTE DEVICE.
[Verizon Galaxy Note 3 General] SirLance99:
This sucks as I have no option for instore pick up and want it for $89.99 as well. The code works though. :crying:
[Verizon Galaxy Note 3 General] keynith:
I got 65 off my current bill and 25 off the next. Just call and don't be a **** about it and it usually works.

Sent from my Verizon Galaxy Note 3
[Verizon Galaxy Note 3 General] bossei:
Make sure you did in fact get a credit

I called last night to make sure I got my credit and to my surprise the rep told me there was no credit and or notes in the account for a credit. I was pissed. After going round and round with this nice lady I asked to speak to a supervisor but I had to wait at least an hour and a half to speak to one because of the call wait. I wasn't going to do this and it was late and I was tired. They said to call back today. At this point I'm really wondering if I want to go through this again. I need to control my stress level lol and this is certainly causing some unneeded stress. $90 is a lot but this is just BS. I'm also pissed that the lady lied to me and this I want investigated. Maybe I'll call later today or tomorrow but at this time I'm just too tired and stressed out with work and other things to worry about this.

So people call to verify your credit or log into your account to verify. Good luck. I will really like to leave Verizon and go somewhere else.
[Verizon Galaxy Note 3 General] jfysmt:
Thank you for information

I've got the price match in bestbuy.

Thank you for the information.

Actually I got the three of note3 yesterday and I found this today.

So I went to bestbuymobile and ask him you can pricematch. He helped me. Anyway thank you again and sorry for my english.
[Verizon Galaxy Note 3 General] bossei:
See my post above.
[Verizon Galaxy Note 3 General] ual4720:
Thanks

You saved me money... Thank you!
[Verizon Galaxy Note 3 General] keynith:
I did and if you call and play nice it works. Just depends who you get.

Sent from my Verizon Galaxy Note 3
[Verizon Galaxy Note 3 General] tcp112275:
VERIZON 30 and Instore Pick Up

I ordered a new 32GB Galaxy Note 3 last night and used the VERIZON30 code. My total came out to $260 and some change with activation fee and taxes. I chose instore pick up. When I went today to pick it up I was only charged $89.00 for the phone with taxes and activation this came out to be roughly $129. I do not know if this was a glitch in their system or not. Please try this and share with everyone who can upgrade. WOW a $300 phone for $89. That made my day I hope it makes yours as well.
[Verizon Galaxy Note 3 General] Speedy Gonzalez:
it was very hard for me I was on the phone yesterday for 2 hours they was transferring me to different agents 3 to be exact they said it was a scam, it wasn't valid, it was expired all kind of things and all I could get was $35 activation back :(

today I called again and ask to be transfer to sales support I told the guy the situation and he said if you return the phone in 3 days they not going to charge you restocking fee so I told him why they don't just refund or credit my account if I can get the discount online and you guys are going to lose more if I return a used phone

after that he transfer me with a lady who said the discount didn't applied to the note 3 but I told her why I got one on my cart then and the coupon is working so she credited my account $90 I hope this helps :)
[Verizon Galaxy Note 3 General] klonoax:
I've tried with two people and no luck so far :(
[Verizon Galaxy Note 3 General] swan3609:
See this thread.

http://xdaforums.com/showthread.php?t=2478849

A few of us had this happen. I certainly am not complaining about getting my N3 on a unlimited data plan for $127.
[Verizon Galaxy Note 3 General] K-OtiK:
A little sad, trying to order this thing full retail and it isn't accepting the VERIZON30 code, it's not updating my price
[Verizon Galaxy Note 3 General] Despyse:
The $90 Note 3 applies to people that used the coupon and chose in-store pickup. You will be charged $90 instead of the website saying $210.

Would love to see what happens if someone did that with the bundle....
[Verizon Galaxy Note 3 General] swan3609:
It's for subsidized upgrades only. Doesn't work with full retail purchases.

Correct

I tried the coupon with the bundle and it didn't accept the coupon online so I went with phone only.
[Verizon Galaxy Note 3 General] K-OtiK:
Ah sheeeit, are there any other known codes that would work for retail price?
[Verizon Galaxy Note 3 General] swan3609:
Not that I know of.
[Verizon Galaxy Note 3 General] EvoXR1:
after them telling me it was a scam, the lady i talked to verified the code worked. She was going to credit my account but then was unable to do it because the phones were already shipped out, and that the only way to get the promo would be to return everything and then reorder through the website instead of through the phone (my exchange was done over the phone). basically she said i was SOL in a very nice way. kind of sucks.

at this point im thinking of just biting the bullet on the 300 subsidized price for each phone and keep my unlimited rather than piss of the wrong person who has all the power to take my unlimited off.
[Verizon Galaxy Note 3 General] Rootuser3.0:
Exactly I was on the phone for 2 hours 5 different reps all saying they don't see code as being something they offer even after walking them through the checkout process they come back saying sorry can't do it. Oh well at least I kept unlimited and do t want them to take it away.
[Verizon Galaxy Note 3 General] Speedy Gonzalez:
See they all say different things you have to call again they didn't take my unlimited away but I lost couple hours on the phone with them

the reason you should not give up is because some lucky ones paid $90 for the phone so that way paying $175 is not too bad but $300 :crying:
[Verizon Galaxy Note 3 General] Rootuser3.0:
Edit: I called 1 more time just for the he'll of it and got a credit for 90 bucks no problem so I guess it's all who you get. Maybe the guy I got was disgruntled because he did it instantly lol
[Verizon Galaxy Note 3 General] Speedy Gonzalez:
there you go :cyclops: it will reflect on your next bill right ?

edit: I saw the credit in my notifications
[Verizon Galaxy Note 3 General] Rootuser3.0:
Yes he said next bill
[Verizon Galaxy Note 3 General] popi09:
Can this code work in store? I'm thinking about walking in and buying one and just wondering if it'll work.
[Verizon Galaxy Note 3 General] DutchDogg54:
It works on the site, should work in-store. If they give you trouble just ask them to start an order online and see that it works. They'd have to be a complete ace hole to not give it to you.
[Verizon Galaxy Note 3 General] hsj1906:
I was able to get the verizon30 $90 code applied to my account; however, I wasn't able to get them to waive the $30 upgrade fee. Is there a code or flyer for the upgrade fee waiver?
[Verizon Galaxy Note 3 General] swan3609:
My understanding is that the code only works on online orders. Then just select the store you want for pickup. I have yet to hear it work for anyone instore.
[Verizon Galaxy Note 3 General] EvoXR1:
What exactly did u say? I'd like to know so I can say the same thing lol
[Verizon Galaxy Note 3 General] Despyse:
There was a banner when I pre-ordered on their site that mentioned pretty much all of October they were doing that (I think from the 2nd to the 31st). But can no longer find that banner (still got them to do it).
[Verizon Galaxy Note 3 General] rsohne:
Well here is what I did at Best Buy. The problem with me was that I bought the phone yesterday and saw this thread when I got home. So what I did was use one of the phones we have on our plan that was still available for an upgrade and went through the entire process on verizonwireless.com to upgrade the phone. I chose to pick it up at a local store and added the verizon30 code. The site removed 90.00 from the invoice. I should mention all these steps are before you actually pay so you are never really upgrading another device. I screen printed it and went back to Best Buy. Within 5 minutes I was walking out of the store $96.00 dollars richer. Doing it this way the customer service person didn't even have to check with a Verizon store. Best Buy has Verizon on the list of price competitors so anyone should be able to get the discount there.

By the way thanks to the OP for taking the time to post this.
[Verizon Galaxy Note 3 General] klonoax:
I give up. Tried four different reps, no luck.
[Verizon Galaxy Note 3 General] darksidesh007:
Boy do I feel like I was screwed.... Let me explain.

I got wind of the Verizon30 code that you order online and do an in-store pickup. I went through that for both my Wife and Myself (both getting the Note 3), and had the total $524.00 that included the taxes and upgrade fee's for 2 phones and a 3 pack screen protector so average out to $262 each. Cheaper than the $300 each plus the protectors and taxes.

I go to the store at 10 am, and am the first one in the line (excitement building)!! After some issues the sales person took me from his mobile position that they use with the pads, and took me up to the front desk. After getting his manager involved for some codes, he proceeds to check me out. I know I had to upgrade/downgrade my plan so my wife could get her work email so he had to do that as well. Both phones, thee 3 pack screen protector, and the taxes came to $270!!!!! I am thinking OH HELL Yeah!!!!!

But... They tried to activate the phones and they will not activate. The sales person gets with his manager again, and after some troubleshooting they replace the SIM cards thinking something there was broke. Still unable to activate, the sales person gets with customer service, and then Tech support, and they can not figure out why the phones wont activate. They discover the phones instead of being 30% off with the Verizon30, is only charging the 30% instead. Well Duh!! After my repeated attempts to see what the hell is taking so long, they let me know at 12:55 PM that because there was a glitch and I paid an incorrect amount which was causing the activation to fail. The store has a ticket open up with Verizon Tech support and they said they will try to compensate me, but I Paid for the phones. Not my fault for a glitch in their system. Additionally, the store still has the phones while they try to fix the issue.

Should I do the right thing and say give me the phones at the correct 30% off, and compensate me some how? Or should I play hard ball due to there error, and I should also be compensated for my lost 3 hours. I did it online to save that time not waste additional time due to their issues. The sales person and to some extent the manage did all they could do so I am not blaming them.

Thoughts????
[Verizon Galaxy Note 3 General] Speedy Gonzalez:
maybe just be happy with the 30% off no? and you can ask to remove the activation fee too so thats extra I know a lot of people got the phones for 30% the value but that doesn't make me feel like I have a bad deal
[Verizon Galaxy Note 3 General] imablackhat:
I tried twice in English. Once in Spanish. Verizon 611. Bought it in corporate store. I don't want to return and reorder. I don't have time. They won't credit it. Or honor its a real code.

---------- Post added at 09:07 PM ---------- Previous post was at 08:52 PM ----------

Called again fourth times the charm. She gave it up
[Verizon Galaxy Note 3 General] Rootuser3.0:
There are reports online stating in store pickup is 90 dollars total for the phone and of course it may vary so consider it YMMV. Here's my source

http://slickdeals.net/f/6332786-32g...on-contract-with-in-store-pickup-ymmv?page=23

---------- Post added at 11:05 PM ---------- Previous post was at 11:02 PM ----------

I'm just happy I paid 209 with the 30% credit and keep unlimited data which I abuse at 40gb a month so I'm not even going to try and price match down to 90 bucks lol I might try to call again and get the upgrade fee waived and credited but from what I understand the promotion for upgrade fee never existed it was only for ACTIVATION fee unless someone can show me otherwise. ....
[Verizon Galaxy Note 3 General] swan3609:
Let me clarify. You have to place the order online to be able to use the VERIZON30 code and then do a store pickup.. it appears to be a online only code. It doesn't appear that you can walk in and say I want to use the VERIZON30 code and get a new phone without having first ordered it online.

But yes I can personally attest to getting my note 3 on a unlimited data line for $127. (89.00 for the phone and 30 activation fee)
[Verizon Galaxy Note 3 General] Rootuser3.0:
Exactly, to clarify, the code only applies to online orders for in - store pickup to achieve the 90 dollar price, however, some people are reporting that the pick up price is 209, therefore, your miles may vary. Thank me if this helps you out.
[Verizon Galaxy Note 3 General] swan3609:
Haha Yea we are both trying to clarify the same thing!

Hopefully VZW doesn't jerk us that got the phones for $90 around and try anything funny. I know my unlimited is still intact and I am watching my vzw bill and bank account to make sure all it the way it should be.
[Verizon Galaxy Note 3 General] Rootuser3.0:
Furthermore, I had to call 5 times to get the 90 dollar credit via VERIZON30 code. All the reps were acting like I was taking money out of their checks lol. I'm glad I got that disgruntled employee to apply it lol.
[Verizon Galaxy Note 3 General] oilfighter:
I finally got my discount applied. Called twice. First time, the rep acknowledges that the coupon exists, but would like to see a proof (email, ad, what ever) that I have the promo material. Second time, I got transferred over to Internet Sales, and the rep said she would look it up. After putting me on hold for 50 minutes (she would periodically check in and tell me that she's on hold too), she said she found it, and applied it without question.

So it's just luck of the draw. Be nice, be firm, be patient.
[Verizon Galaxy Note 3 General] imablackhat:
Can you view it in my Verizon? She told me wait 24 hours but she applied the 90
[Verizon Galaxy Note 3 General] Rootuser3.0:
I don't see mine credited yet....
[Verizon Galaxy Note 3 General] imablackhat:
Must take 24 hours folks. So let's all meet up again then lol
[Verizon Galaxy Note 3 General] TechBSwift:
you won't see your credit until the billing cycle. They have to apply that credit differently because they remove it off the device price.
[Verizon Galaxy Note 3 General] bossei:
It's a GREAT Day!! $127

I've had the best day ever. I went back to Verizon store this afternoon because I decided to trade my white phone for the black one. When I got to the store I explain to the rep what I had been going through. I actually wasn't there to get credit or anything. Well he called Verizon and they told him I had a $30 credit on my account blah blah blah. Keep in mind it should have been 30% not $30. Moving forward I looked at the black GN3 and immediately I knew I wanted that. The back was much better and felt like leather; the white feels too plastic.

We agreed I would return the phone, go online and purchase the phone with the coupon and then add the phone back to my account. I would still keep the $30 credit they had given me. Excellent... We weren't sure we could do a store pickup but after almost two hours at the store and trying to purchase the phone we finally figured out a way to do it and was able to purchase the phone. My total came out to be $254 and I got the $90 off. I even got the $30 activation fee waived. So far I'm up $150; looking good. We weren't finished yet. The rep had to go into his system and pull up my order so he could process the phone. This is where things got better. When he pulled up the order and verified it with my credit card the total showed up and it was $127. YES $127... we both busted out laughing! WHAT????? Well we aren't asking any questions; let's just process this and finish this transaction. There's a glitch in their system and whatever it is I ended up paying $127 for the Note 3.

Guys I'm not finished yet. I also had another promotion which I received in the mail which allowed me to get 6GB of data for $30. The same amount I was paying for 2GB. When we returned the phone I had to get this added again but the store couldn't do it. I had to call CS so on my way home I called them. Explained what had happened. The lady said she couldn't see where this had been added before. What? Well I stayed calm while she searched. She still couldn't find it but noticed that I still had unlimited data available to me. WHAT????? REALLY? She added it for the same price and it worked. I didn't ask she didn't ask and we moved. on. So today alone not only did I save over $200 I kept my unlimited data plan. Yes I WIN! I'm now having a beer and enjoying my phone. THANK YOU VERIZON for being so difficult that I ended up getting more than I was asking for.
[Verizon Galaxy Note 3 General] Speedy Gonzalez:
check your notifications on Verizon online I can see a notification with the credited amount on it
[Verizon Galaxy Note 3 General] Rootuser3.0:
When did you get yours credited? Might take up to 24 hours to see it? I don't see mine under notifications, I got mine credited a few hours ago.
[Verizon Galaxy Note 3 General] imablackhat:
I don't see it when I login online in notifications center.
[Verizon Galaxy Note 3 General] Rootuser3.0:
Sounds like a good day!! Now try for the happy ending to top it off!!!!
[Verizon Galaxy Note 3 General] bossei:
Hahaha LOL... I should buy a lottery ticket! LOL
[Verizon Galaxy Note 3 General] Speedy Gonzalez:
it was instantly after I hangup the phone logged out and log back in but I don't know it may take longer for others

maybe wait till tomorrow I got mine immediately
[Verizon Galaxy Note 3 General] Rootuser3.0:
So when you login in a desktop there's the notification center top right of the page I only see my employer discount notification. ....
[Verizon Galaxy Note 3 General] PhilPan:
I wish everyone would really stop talking about it, before they wise up.
[Verizon Galaxy Note 3 General] keynith:
Betcha its fixed tommorow or something.

Sent from my Verizon Galaxy Note 3
[Verizon Galaxy Note 3 General] Rootuser3.0:
What do you mean they will wise up? What are you suggesting? Verizon reps lack communication, that is something decentralized companies lack, even if some do "wise up" doesn't mean they all will......
[Verizon Galaxy Note 3 General] PhilPan:
No I mean wise up and try to charge the people who got the deal more. People should just be happy they got the deal, and keep it to themselves.
[Verizon Galaxy Note 3 General] Rootuser3.0:
In the mean time, I will continue to exploit them as much as possible because of the fact of how they treated me and said my code was a scam when it's valid in their online order process. How can something be a scam when their own system is recognizing the code? That's a lack of communication between the reps and online sales promotion I would say.