yashsingh1/xdaforums huggingface dataset:
[Nexus 5 General] jaysim:
latest update for my 1-Nov-2013 12:58:41 MDT PM order

scheduled for nov 7 delivery to winnipeg

in minnesota now
[Nexus 5 General] xpirozx:
nice to see all the Brampton residents on here lol... Flowertown /Mclaughlin .. Looks like mines on the same truck as well... Windsor 1:07am delivery for Thurs... Keep us updated when it actually gets delivered... hopefully ill be home to receive it.. :/
[Nexus 5 General] BMelz:
Mine is destined for Chatham, On (between London and Windsor) and it's currently in Livonia, Mi right now. It went from Maumee to Livonia. Anybody elses stop in Livonia before crossing the border?
[Nexus 5 General] tsl_fruitdealer:
Hopefully it leaves windsor soon, then ill be able to pickup today in the afternoon :fingers-crossed:
[Nexus 5 General] brar.arsh:
Yes my one phone is with yout lot, another one has arrived in London last night, not out for delivery yet..
[Nexus 5 General] Tony_YYZ:
Ha, I'm at Sandalwood/Heartlake. My unit is out for delivery as of 6:08am.
[Nexus 5 General] brar.arsh:
I was also there in Brampton for couple of years at Bovaird/Airport.. :p
[Nexus 5 General] dav94:
Many people are getting the same problems. We ordered way before other people and live in the same city and theirs shipped before ours? There is no good reason for this.
[Nexus 5 General] alex00725:
I don't know how that someone got their shipping fee refunded . because all the 4 reps I called refused to refund anything
[Nexus 5 General] palabook:
last location: windsor. :)
[Nexus 5 General] bryanlimy:
Ordered my Nexus 5 White 16GB yesterday (5Nov) hope it will ship soon :banghead::banghead:

Sent from my Nexus 4 & Nexus 7 (2013)
[Nexus 5 General] umesswitme:
Mine has arrived in London still not our for delivery yet. I might call the warehouse and see if I can just pick it up.
[Nexus 5 General] brar.arsh:
Did it arrive last night at around 11.28PM??

They haven't even touched that since then.
[Nexus 5 General] BrandonPrice31:
Google Play, and their support, simply are USELESS and incompetent.

No shipping notifications, no answers.

Useless.
[Nexus 5 General] alex00725:
I second that
[Nexus 5 General] umesswitme:
Yes, mine must be in the same shipment as yours. Seems after sitting a day in Windsor it's now going to just sit in London minutes away from me. :crying:
[Nexus 5 General] AriStar:
Oh man this is amazing.

I ordered laaaate on the second day when it said 3-4 weeks for leaving warehouse. I wasn't really expecting anything.

I just checked the status and apparently its been shipped!!!

Not only that its already in MI (my delivery is in Mississauga, close to toronto)

Man im really impressed by google. Said it would ship in 3-4 weeks and its already going to be at my house in UNDER a week :D
[Nexus 5 General] Strydaris:
Mines on the same truck!

Been sitting in Windsor for waaaaaaaaaaaaaay too long though. Makes me sad that its sooo close but seems soooo far away!! :(
[Nexus 5 General] Tony_YYZ:
Mine was just DELIVERED! Woot! Looks like I'm skipping the gym today to head straight home after work to play with it.

I swear I feel like a kid at Christmas right now, lol
[Nexus 5 General] htc fan89:
Mine just left concord and is halfway to Ottawa
[Nexus 5 General] dav94:
Youre just really lucky that Google is doing a really bad job of organizing their orders. So many people ordered seconds after the launch and have not even gotten a shipping notice. Hopefully, they can give these people some sort of express delivery and give a shipping refund.
[Nexus 5 General] robots3humans0:
I'm in the same shipment. UPS usually gets to my house at around 10:30 so hopefully today is the same! I've had tracking from them not update until it was actually delivered so who knows if it'll even show as "out for delivery" or not.
[Nexus 5 General] offwiththeface:
Hey was your scheduled to arrive today? Is anyone receiving there phones before the expected delivery date? Mine says Nov 8th by 8pm on hoping for sooner
[Nexus 5 General] thas5:
Mine stayed in Windsor for 10 hours. Customs maybe? Anyway, it says it's out for delivery now.
[Nexus 5 General] tmac15:
mine just arrived on Canadian soil! In Windsor now!
[Nexus 5 General] Leegalaxy:
I ordered mine at 1:30 EST On October 31st and my status had been Shipped in the play stir since Friday night. Said with leave warehouse BT November 8. UPS says shipping label has been created blah blah will update once it moves with the UPS system.
[Nexus 5 General] dav94:
The phone launched at 2:06 EST on October 31 tho :o
[Nexus 5 General] AdamUpNorth:
If it helps anyone for timing in Brampton, when I ordered my Nexus 4 last year it arrived in Brampton at 1:14pm and it followed the same path as the Nexus 5. So early afternoon today looks about right.
[Nexus 5 General] kmckmc:
My order (at launch day 2:10pm EDT) to Toronto had scheduled delivery date of Nov 6, but it was changed to Nov 7 yesterday.

Today, I checked again, and it is back at Nov 6 - "on time".

However, the last location was at Windsor at 2:57AM Nov 6 which is today.

Obviously its going to miss the scheduled delivery date, but why is it still showing up as on time? Stupid UPS :$

I would be very very surprised if it did make it on time.

Also my second order made at launch day 8:20pm EDT, and it is also currently at Windsor.. I thought the shipping is supposed to be FIFO?..
[Nexus 5 General] robots3humans0:
Showing as out for delivery now :good:
[Nexus 5 General] Tony_YYZ:
I already received mine in Brampton about 40 minutes ago.
[Nexus 5 General] Strydaris:
No its suppose to be delivered tomorrow by end of day.

Kind of sad though that they cant get it moving from Windsor quicker. Would love to have it by end of day today!!
[Nexus 5 General] umesswitme:
Out for delivery can't wait to get my hands on this thing.
[Nexus 5 General] Ashcunak:
im confused.. how can you refuse a package if they leave it at your door step and run?
[Nexus 5 General] tmac15:
Seriously!
[Nexus 5 General] alex00725:
they said leave a note outside your door for them. i got the same email too asking to refuse. and he gave all the steps as to how to do that
[Nexus 5 General] :
Still on time for Nov 12 :/ western Canada
[Nexus 5 General] alex00725:
ha ha no. they aren't giving any refunds. google are just a bunch ****ers. i can't believe how much I used to admire them. should never have sold my note 2. ordered in first few minutes, was supposed to ship by yesterdat and no shipping at all till now. called them 10 times and everyone says wait till end of the week or blah blah blah
[Nexus 5 General] brar.arsh:
Same here OFD @ 8.40AM

Same here OFD @ 8.40AM

My Postal code is N5Y 0B2, do lemme know whenever any of you get it. They are on the same truck.. lol..
[Nexus 5 General] Strydaris:
99852254 3

Jesus!! nearly 12 hours in Windsor? Man I hope mine isnt sitting there that long.
[Nexus 5 General] subxero123:
Yup, u can expect it by early afternoon, that was my experience with two nexus 4's

Tomorrow is the day!
[Nexus 5 General] robots3humans0:
Mine just showed up! N5Y 4.. postal code for me. Driver knocked, put it on the ground and left. Glad I was home hah.
[Nexus 5 General] Leegalaxy:
Sorry October 31 @ 1:20 CDT
[Nexus 5 General] brar.arsh:
Oh wow.. must be near my appartment.. My wife is at hoe.. Dont know if she will hear the knock at door or not.. :p
[Nexus 5 General] mikewestlake:
Fargo, ND, United States	11/06/2013	9:42	Departure Scan

11/06/2013	9:15	Arrival Scan

Minneapolis, MN, United States	11/06/2013	5:00	Departure Scan

Minneapolis, MN, United States	11/05/2013	23:01	Arrival Scan

Hodgkins, IN, United States	11/05/2013	4:51	Departure Scan

11/05/2013	3:58	Arrival Scan

Louisville, KY, United States	11/05/2013	0:01	Departure Scan

Louisville, KY, United States	11/04/2013	18:42	Origin Scan

United States	11/04/2013	11:59	Order Processed: Ready for UPS

I ordered late in afternoon first day. Was told 3-4 weeks then 2-3 and now it's on the way. :)

Seems like after looking at other UPS tracking info, UPS should be reviewing their shipments to Canada methodology. Looks like there could be room for improving efficiency and number of stops.
[Nexus 5 General] matthewr87:
Mine is in Windsor, ON as of this morning. I ordered at 8pm on the 31st. Going to London, ON
[Nexus 5 General] THE_KINGDOM:
my package has clearly been lost/stolen.. hasn't even left Google Play yet, I was one of the first to order in Canada literally.. shipping label created is all that is shown... shipping label was created on 11/04/2013.... stuck at this status.. anybody else experiencing this problem?
[Nexus 5 General] plasticdarlow:
You can return it to any UPS location and tell them you refuse the package. They know what to do with it.
[Nexus 5 General] killjonny:
no kidding. they usually toss it at the door and run. there is no way they will see a note on the door.

google told me to drive all the way across my city to take it back to the warehouse.

and then it will take them a few weeks to give me my refund
[Nexus 5 General] dav94:
Youre lucky you even got a shipping label, most of us only got a purchase confirmation.

Ordered seconds after the launch - white 32 gb
[Nexus 5 General] THE_KINGDOM:
my brother who ordered after me, got his shipping label created after me and his device has been on route for 2 days it's prob going to be here today. he also ordered the White 32GB....
[Nexus 5 General] dav94:
A lot of people ordered days after the launch and has theirs shipped and almost arrived. Its mostly us who ordered really early that has been forgotten.
[Nexus 5 General] THE_KINGDOM:
That's unbelievable..

Well he ordered about 5 minutes after launch, i ordered within seconds after launch. Very close order times, and yet his will arrive most likely today.

When did you order your device? which device? are you having the same problems? only shipping label?
[Nexus 5 General] killjonny:
i dont get why they drive the packages. from my experiences it costs more in gas to drive long distances than to fly.
[Nexus 5 General] xqz:
For all of you who had only the label created, what options did you order?
[Nexus 5 General] THE_KINGDOM:
White 32GB less than a minute after launch on the 31st, from Play Store (Canada)
[Nexus 5 General] jeeholim:
Google is just all over the place with this stuff. One representative sent me an email with a tracking number saying that my phone has shipped, and now I just got an email saying that they're sorry that it hasn't shipped yet...

They just have no idea what's going on.
[Nexus 5 General] dav94:
same, no label no shipping, only purchase confirmation
[Nexus 5 General] stealth0wnz:
I've been lurking in this thread since Friday, and I think it's time to make a contribution.

I've been seeing people's tracking details from UPS, and more people complaining that their label has not been created yet.

I've also seen my own tracking information, which shows my order doing the following:

Livonia, MI, United States	11/06/2013	1:18	Arrival Scan

Maumee, OH, United States	11/06/2013	1:17	Departure Scan

Notice how it left Maumee and reached Livonia (Detroit) in 1 minute? This means that UPS is bungling up their tracking. In addition, my order has now "sat" in Livonia since 1:18 until the time of my post. The evidence above leads me to believe that my phone is probably in Windsor right now, or even possibly on its way to Toronto.

I have a very sneaky hunch that the orders in which "Shipping Label Has Been Created" are actually on their way to their destinations already, and will be updated when your order is either delivered, or very close to being so

. The proof of this is previous shipments I've received from UPS over the years.

THAT SAID: in all my previous orders that I've unfortunately had to receive from UPS, they are a ****ty ****ty delivery company IF (IF) you live near a major airport. I say this because if you live near a major airport anywhere in Canada, FedEx will have your order to you within a couple of days, since they are impeccably good at air freight. My proof of this is having worked there and ordered from there. I've ordered things from the southwest USA on a Tuesday afternoon and received them on Wednesday afternoon or Thursday morning, with the basic international priority shipping.

Whatever, first post glory. I'm waiting like the rest of you, delivery scheduled for tomorrow (Thursday). I ordered 23 minutes after launch. 32GB Panda 5.
[Nexus 5 General] kolokot:
Delivery sucks too

My package got stuck in Livonia. It has not moved since last night. UPS is handling Canadian orders like a hot potato. There are countless scans withing 100 km distance.
[Nexus 5 General] THE_KINGDOM:
I understand what you're saying to a degree, but to say that packages with a "shipping label has been created" status, may be on route to destinations already.. would mean that they would never have been scanned at any of the several destinations on route.. which is highly unlikely..

It seems to me that only a few people (not many) are in my situation where they ordered immediately after launch and only showing "shipping label has been created".. it leads me to believe that in the big rush to get the first shipments organized out for delivery.. some may have been lost.
[Nexus 5 General] dav94:
What about people that ordered in the first seconds but not even a shipping label?
[Nexus 5 General] richport29:
Our devices are apparently traveling together. I have the exact same times/places. Weird.
[Nexus 5 General] kolokot:
mine too has the same timing....
[Nexus 5 General] richport29:
Where in Ontario are you?

Mine is scheduled to be delivered Friday.
[Nexus 5 General] THE_KINGDOM:
that is a whole different thing.. I'm not sure about that, but I would imagine that not many people fall into that category either..

how many people have you spoke to that are in that situation?

I would put that more down to a processing error by Google, at least that means your package hasn't been lost because it was never scanned or created a shipping label.. so theoretically, you could call Google and ask/demand them to have it expedited out to you, as it should have been on route couple of days ago.. Unfortunately, I can't do that, because GPlay thinks UPS has my package.. but don't know where my package is or why it's not showing movement.. in order to have my situation resolved they have to open an investigation with UPS which can take up to 2 weeks.
[Nexus 5 General] kolokot:
Toronto

---------- Post added at 12:18 PM ---------- Previous post was at 12:17 PM ----------

mine on Thursday
[Nexus 5 General] dav94:
There were a few people in this situation but im not sure if theirs has been shipped yet or not.

I called Google and the rep didnt know anyhting.

They pretty much told me what I saw in my orders.

They said they sent the case to a specialist but nothing so far.

Its been almost a day.
[Nexus 5 General] jaysim:
my nexus 32gb white just left Fargo, ND. should arrive in Winnipeg later today, and be out for delivery tomorrow. woo hoo!
[Nexus 5 General] tulongest:
Serious? Man I'll be at work.. :/

I hope it comes earlier than the afternoon...
[Nexus 5 General] THE_KINGDOM:
well my advise..

call Google, tell them that your package was supposed to arrive by the end of the week, which would only be possible if it's on route by today latest. If it's not scanned and in the system by today, demand that they expedite your package free of charge.

As for me, if mine doesn't show "on route status" with UPS by this business day.. I'm basically ****ed..

Lost package > investigation (1-2 weeks) > Refund order/Reship > won't get my phone for awhile..
[Nexus 5 General] stealth0wnz:
What I'm saying is that they may have been scanned at the destinations, but UPS is messing up the tracking on the side we can see. That's why I included the information of my order going from 1 place to another in 1 minute, and why I pointed out that my order has been improbably sitting in Detroit since 1am today.

I'm just guessing that a lot of people are going to be really happy when their phones are delivered to them tomorrow and Friday without a "Shipping Label Has Been Created".
[Nexus 5 General] b.spec:
For some stupid reason I thought it would be cool if my Nexus was on the same truck as someone else and it looks like ours are on the same shipment to Calgary!

It's interesting to note that I ordered mine late too (at about 6:27 PM local time), was told 3-4 weeks delivery and shipped a few days later. Might just be a coincidence.
[Nexus 5 General] marinierb:
It depends on the route that the truck takes. In my neighbourhood, the UPS truck comes around in the late afternoon. If I lived close to the depot, I expect it would come around in the morning.
[Nexus 5 General] Malarie:
Received mine at 8am this morning in Montreal!! :)

Woot!
[Nexus 5 General] Spittal:
So, I'm in Vancouver.

My Nexus 5 has been departed in Hodgkins, IL, United States since the fourth.... Anyone else? All my other friends have about 3-5 other stops in their tracking.
[Nexus 5 General] marleyfan61:
It is not uncommon for the UPS tracking information to be incorrect. I have had cases where the tracking info indicated it was still in a depot in Toronto in the morning and the package was delivered in Vancouver in the afternoon. All the subsequent online tracking updates appeared at once, including "delivered."

As for people demanding compensation because thier phone wasn't delivered when they expected. What exactly are you being compensated for? Are you out money? Do you have an investment of time specifically related to a delivery? I just don't get it. I can understand that you want the phone and are eager to get it. But to think something is owed to you because yours is delivered after someone else's?? Is it fair? No. But if life was fair I'd be taller.
[Nexus 5 General] AriStar:
:good:
[Nexus 5 General] kilometers4:
Yeah same here. Typed my tracking number into packagemapping.com and it said it is en route to Richmond. Probably in the same truck/plane as yours.
[Nexus 5 General] vcamx:
ME, TOO!!! I don't know why……
[Nexus 5 General] Lazardus:
I just checked mine. Same as everyone in Vancouver. En route to Richmond..
[Nexus 5 General] THE_KINGDOM:
For anybody who is stuck at "A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated."

I've created a thread in Nexus 5 / General : http://xdaforums.com/showthread.php?t=2515202
[Nexus 5 General] pupsin:
Mine left Hodgkins, IL on the morning of the 5th, tracking hasn't updated since. I'm in Victoria.
[Nexus 5 General] Strydaris:
Grrrrrrrrr Mine is STILL sitting in Windsor! Its been there since 1:07am. 12 hours later and NOT moving!! wtf?
[Nexus 5 General] betaelmer:
Got my phone and I am in Toronto!

Finally got my phone! I live in Toronto!
[Nexus 5 General] htc fan89:
how does ups deliver to an apartment with an buzzer? First time ordering at my apartment, with nexus 4 I had it mailed to my house. So, do they leave it at front door or leave a pick up notification at the door?
[Nexus 5 General] Prof-KOS:
Mine is out for delivery in Mississauga. Spent the day in Windsor yesterday. I've got my wife at home waiting for it. So excited.
[Nexus 5 General] alex00725:
No one's demanding compensation for phones not delivered. What we did ask for is the compensation of shipping fee. We aren't even talking about delivery yet. We will think about it once our phones are SHIPPED. When Google says your phone will ship out by 5th Nov and it doesn't then I don't see any problem in asking for a refund of shipping fee. And you won't understand, you're not in our position. No one is complaining to you anyway so there isn't really any need for you to stick your nose in. Thanks
[Nexus 5 General] rickytenzer:
Mine is sitting in Lachine. Delivery tomorrow. Anyone wanna scale a fence tonight?
[Nexus 5 General] BrandonPrice31:
For those who ordered in the first few minutes of the N4 launch and had the same issue of not shipping and pending; did yours EVENTUALLY get shipped out? How long did it take?
[Nexus 5 General] Leegalaxy:
I'm also in Toronto and I still have the "Shipping label have been created" email with no info on the UPS tracking page... :confused:
[Nexus 5 General] palabook:
same here but just got updated....

Windsor, ON, Canada	11/06/2013	13:26	Departure Scan
[Nexus 5 General] brar.arsh:
I am in similar situation as mine is out for delivery.. I am at work and my wife was there at our apartment till 12PM.. Nobody show up and now when I will go home at 4PM I will check what's there..

If anybody could answer this, that would be great help..
[Nexus 5 General] palabook:
i just checked packagemapping update... it's saying:

CONCORD, ON CA	Nov 6, 2013	1:27 PM	IN TRANSIT TO

:)
[Nexus 5 General] Zackaroli:
No shipping yet tho they said nov 5th
[Nexus 5 General] tulongest:
He's talking about last year's N4 launch. Those in Limbo 2 who never got any shipping notice.
[Nexus 5 General] sishgupta:
Nice. I ordered a 32GB Black at 2:03PM and it just arrived 30 minutes ago.

Now i just gotta go home
[Nexus 5 General] Zackaroli:
For apts they leave a note from ups on rhe front door of the building with the name and details on when to pick it up, or sometimes they stick it to u r mailbox front door too, if u have security in the building then they might leave it wit. Them
[Nexus 5 General] offwiththeface:
Mine too I called UPS yesterday and the guy told me it should be arriving in Canada Thursday and I will have it Friday and not sooner because that's what Google paid for. I don't know why they ship via UPS standard I've gotten phones from carriers before and they usually show up the next day
[Nexus 5 General] jove39:
Left windsor - to be delivered tomorrow

Windsor, ON, Canada	11/06/2013	13:26	Departure Scan

Livonia, MI, United States	11/06/2013	1:18	Arrival Scan

Maumee, OH, United States	11/06/2013	1:17	Departure Scan

Maumee, OH, United States	11/05/2013	15:02	Arrival Scan

Sharonville, OH, United States	11/05/2013	11:52	Departure Scan

11/05/2013	7:03	Arrival Scan

Lexington, KY, United States	11/05/2013	4:42	Departure Scan

Lexington, KY, United States	11/04/2013	23:55	Arrival Scan

Louisville, KY, United States	11/04/2013	22:32	Departure Scan

11/04/2013	17:47	Origin Scan

United States	11/04/2013	11:59	Order Processed: Ready for UPS
[Nexus 5 General] babykings:
Mine is in the same track as yours. I guess we need to wait for its moving again until this evening. Hope I could receive it in TO.
[Nexus 5 General] custo:
Looks like I won't be getting an early delivery :(
[Nexus 5 General] mafiaboy01:
It's very rare to see an early delivery. I'm just happy it's on time, my nexus 4 was a day late than the original delivery date.
[Nexus 5 General] custo:
Yea I figured so. I had a little hope when it departed for my city last night. Oh well
[Nexus 5 General] MacerHD:
anyone else still stuck at pending with a ships by november 8th?
[Nexus 5 General] killjonny:
its not that rare. they like to leave themselves extra time when things are crossing the border.

but you cant ever EXPECT it to be delivered early.
[Nexus 5 General] marleyfan61:
Really?? This is a public forum. If you don't want people "sticking their nose it" then conduct this conversation through private messages. This is the Nexus 5 Canada thread. I have ordered a Nexus 5 and I live in Canada. I'll participate in any thread I choose to thank you very much.

I do have a question for those waiting for shipping though. How was the expected shipping date worded? Was it "expected shipping date." Is there any kind of disclaimer regarding shipping dates?
[Nexus 5 General] chug:
Vancouver shipment is now in Spokane, WA.

(Expected delivery Nov 8)
[Nexus 5 General] tulongest:
If you guys noticed, there's distance and speed info when you track your package on PackageMapping.com.

Mine going to Brampton, ON so far and stopped at Windsor, ON

Distance: 382.68miles - Time: 43hrs 56mins 0secs - Avg Speed: 8.71mph
[Nexus 5 General] alex00725:
yes but you can just simply ask us of our problem rather than just going like " what do these people expect or why do these people expect to be compensated. I really have no problem in you asking us about our issue . and here's what it says
[Nexus 5 General] kilometers4:
Same here, getting excited :)