yashsingh1/xdaforums huggingface dataset:
[AT&T Galaxy Note 3 General] bigmout:
Awesome! How long had you had the phone before you asked for an exchange? And did you have to send in the wonky phone for any kind of warranty service before they would send you a replacement?
[AT&T Galaxy Note 3 General] iahk:
Ex-att employee here. Basically you speak to the warranty department and tell the issues. After so and so discussion like he went through, they'll give you the return shipping labels and send you out the replacement phone. i think it's normally 2 day shipping so you get your replacement really quick. you'll need to send your defective unit within the timeframe they give you.. i think it's within 14 days or so or they'll charge you on your bill for the device.
[AT&T Galaxy Note 3 General] mvblink182:
I went to att and the guy thought I was crazy. I even replicated the issue several times. The guy had to grab the floor unit and it had the same issue too. They told me to use 611 to get the warranty replacement cause they didn't have any in stock for warranty replacement. Hopefully the replacement won't have the same issue, but I'm not getting my hopes up since this will be my 3rd phone.
[AT&T Galaxy Note 3 General] tracyirvin:
GPS Navigation Issue

Its actually google's doing, you'll find that on all new versions of the operating system
[AT&T Galaxy Note 3 General] mvblink182:
I guess 3rd time is a charm. Both the compass and the GPS work perfectly. Now the GPS will not lose signal when the cell tower/signal changes.
[AT&T Galaxy Note 3 General] bklm1234:
I have the same problem with my Note 3. Did you call Samsung to get the replacement? Thanks
[AT&T Galaxy Note 3 General] LuckyColdJohnson:
I called my carrier. You have a full year warranty. At&t had my replacement here the next day @ 2:00pm. Ask for 2 day shipment.
[AT&T Galaxy Note 3 General] Rukbat:
There's no connection between the GPS and the cell tower, unless the phone just happens to be downloading a new AGPS listing as the tower switches, and then it should throw the new (and corrupted) data out. Standalone GPS should work fine even if the AGPS data isn't immediately available. (AGPS only affects Time To First Fix.)

From what I'm seeing in this and a few other threads, there are a ton of quality control issues to be straightened out here. This GPS works, but the 3G/4G switching doesn't. This one works fine, but the receive sensitivity is poor. Etc., etc. This phone seems to have been designed by the marketing department, with only minimal (if any) input from engineering.
[AT&T Galaxy Note 3 General] dgdnote3:
Confirmed!

I have tested the GPS signal loss on my Samsung galaxy note 3. Several times now. It was losing signal always in the same spot on the route. I watched and noticed loss of signal was when switching between 4G and 4G LTE. I'm not sure if this is a hardware or software issue. But I'm pretty confident at this point this is the issue.
[AT&T Galaxy Note 3 General] dgdnote3:
Fixed

I was able to fix the GPS signal loss problem by turning off location services on other apps like weather.com. Once locations services was disabled on a few other apps the navigation worked perfectly.
[AT&T Galaxy Note 3 General] anida123:
I had the exact same problem but after reinstalling the rom it seems to work fine again
[AT&T Galaxy Note 3 General] ReggieSmith:
Unless you have a hardware issue, losing cell signal does not equate to loss of GPS since GPS signal comes directly from satellites. Perhaps it was happening in the same spot because you are going through a bad spot that is obscuring LOS to the GPS satellites AND the cell tower... perhaps an area with tall, dense trees or buildings?
[AT&T Galaxy Note 3 General] dgdnote3:
No tall buildings or dense trees. Actually to the left is a golf course in one of the spots. Always when the phone switched between 4g and 4g LTE. I don't have an explanation but I know turning off location services for other apps stopped it from happening.
[AT&T Galaxy Note 3 General] mvblink182:
I am not sure what the issue was. For me on my 2 old phones I could force the issue when using the phone command *#*#4636#*#* and changing the signal to any type. Even from 4G LTE to gsm only it would lose signal. I have even re flashed the rom via Kies to see if it was a software fluke...but no avail.

On my new phone you can force change signal (4g, 4G lte, gsm), but it will not lose lock on gps satellites like the 2 previous note 3 phones. I'm not sure what the issue is. Samsung quality control sucks because it appears several phone on other networks have the same issue.
[AT&T Galaxy Note 3 General] LuckyColdJohnson:
Guys. My warranty replacement does not have GPS issues. AT ALL. I used it all day today and not once did I lose signals. It has to be radio ver 2-2 T Notes. Take your back fake leather cover off and look for yours. TT 1-1 Note 3 with TT 4-4 Radio is perfection
[AT&T Galaxy Note 3 General] shtewps:
Thank you so much for posting this hint of info. I currently have the Note 1 with garbage GPS performance so I came to this thread seeing if there was an improvement in the Note 3. After reading your post I searched for the thread in which you referenced (here). My GPS locks within seconds from inside my home (which was only a mere fantasy prior to this fix).

Thanks for saving my from taking any chances on the Note 3. Hopefully some Note 1 users get the same help I did from reading this.
[AT&T Galaxy Note 3 General] cmjkxa:
So update. I got a replacement from att and it seems a little better at locking but not like the s4 or note 2 I had before. I'm not sure if I'm going to just suck it up or call back *****ing again.
[AT&T Galaxy Note 3 General] bklm1234:
I also got a replacement from at&t. It doesn't have the problem. Awesome. On the back with the back cover removed, I suppose the top right corner is where the GPS antenna is. The part has a "-4" instead of "-2"as on my old note 3. I think someone mentioned that's a good antenna. Anyway get a replacement if your GPS signal is dropping and navigation does not automatically regain the signal back.
[AT&T Galaxy Note 3 General] Paulita1:
It's really interesting that you have all 3 notes and work all with fantastic. Do you use all in once?
[AT&T Galaxy Note 3 General] t3chw00di:
My canadian note 3 from telus has the same problem. Mine is showing N900A/T#4-3
[AT&T Galaxy Note 3 General] davidstech11:
Me and a couple guys I know have/had GPS problems with the AT&T Note 3. The problem we seen was not that it wouldn't work. It worked but it will NOT stay locked on a destination. It will stop telling us where to go. I used it with Google Maps and another guy used Waze. I called Samsung and did some bs that didn't work. Even did a factory reset and wasted a bunch of time with that. Finally decided when all that failed to get a replacement. Which not surprisingly FAILED to stay locked too. I didn't have hope when AT&T said they will send another one but I took it anyway since other than sending it to Samsung I'm not going to get it working. This will be my third AT&T Note 3 and I can finally use the GPS and not worry about it constantly losing the location. Its possible a replacement will not help you. But just like some other people said, a replacement could very well solve the problem.

Not sure if Samsung needs to send a update out to help all those people with a faulty GPS. But they for sure need to do something about the Knox problem. The security warning has come up on every single Note I got.
[AT&T Galaxy Note 3 General] bklm1234:
It's absolutely worth getting a replacement. Mine is flawless. Only took one replacement. I can truly love my note 3 now. Navigation is now solid and it's a must for me.
[AT&T Galaxy Note 3 General] ukic:
I just notice this 2 days ago. While driving using google maps, I suddenly/randomly get "GPS Signal Lost". The only way to fix it is toggle off/on gps. I read it's a google map issue. Can anyone confirm this? Anyone else having the same issue?
[AT&T Galaxy Note 3 General] DaddyWhale:
I also have this issue, and do the same thing, toggle gps off/on, as you to get the lock back. According to a poster a few posts up, the issue is not just limited to Google Maps.

I've called AT&T about it. The rep and a more senior person claimed that they've not heard of this problem, which seems surprising to me.

My guess is that it's a software issue since you can toggle the gps on again immediately and get an instant lock.
[AT&T Galaxy Note 3 General] eagle0042:
Posting to say I've got the exact same issue. Sometimes it won't tell me "GPS signal lost", the map will just stop updating. A quick toggle of the GPS fixes that too. I'm running stock MJ5.
[AT&T Galaxy Note 3 General] mvblink182:
Hey guys I have posted a few times about my issues with the phone and have been through 2 previous note 3's. The current phone works flawless. You can verify that your phone has the issue if your phone's gps drops from changing signal coverage. This can be forced by using the command *#*#4636#*#* on stock.

Also I read one post that the N900A/T#4-4 version of the radio does not have this issue. Just open the battery compartment door and look just right of the sim card placement. Mine is currently the 4-4 version of the radio hardware and I have no issues.

Your phone should have no issues dropping signal unless you are being blocked by a building or something. It shouldn't drop randomly. If it does you should switch it out via warranty service. Otherwise it may be a while be for samsung/att recognize this as a valid issue and submits a software update.
[AT&T Galaxy Note 3 General] Jbluedodge:
Anyone had a note 3 with a 1-3 and experienced any problems?
[AT&T Galaxy Note 3 General] bklm1234:
It's a hardware problem, not software, not Google maps. GPS signal can be lost e.g. going through a tunnel. Maps knows to relock the signal e.g. coming out of the tunnel. You don't have to toggle the GPS antenna like you need to with a faulty antenna.
[AT&T Galaxy Note 3 General] eagle0042:
It still could be a software issue on a deeper level than an app. If it occurs no matter which app is used, it could be at the OS layer, or it could be at the hardware abstraction layer. Both of which could be fixed with software updates.
[AT&T Galaxy Note 3 General] georgi55:
Exact same problem here - happes with Copilot as well. I tried GPS Keeper (https://play.google.com/store/apps/details?id=com.webmajstr.gpson) and it doesn't help either.

Instead of having to toggle on/off I've also discovered that if I hit home button then reopen maps again, it will work again and then stop randomly.

Sometimes it would work fine for half hour, sometimes just for few seconds.

I did not notice this the first time I used the phone on 30 minutes drive but did a long drive this weekend and it drove me nuts.

For those that is happening, do you guys notice the GPS icon disapear from notification bar? For me it goes away when I lose GPS and when I reopen google maps to trigger it, it shows up again while it's working.

It seems like for some reason the device can't keep the GPS on - not that it's losing the fix, but more like GPS turns off/goes into standby for some reason and reopening the maps application triggers it to wake it up.

With Copilot application every 1 minute or so the application itself realizes it's not getting GPS so it does something that wakes it up and it works again for rando duration - rinse and repeat.
[AT&T Galaxy Note 3 General] anida123:
I have tried clearing cashe of the maps application and that seems to do the trick for a little while, but it eventually encounters the same problem again. I'm betting that it is software problem.
[AT&T Galaxy Note 3 General] clownfart:
I ran into the same problem on Saturday night. I didn't get a signal lost message, but the map just stopped updating.

Stock MJ5.
[AT&T Galaxy Note 3 General] mutantblack:
Since I have changed my rom to xnote, my gps issue went away. Been more than a week using gps heavily with no problem.
[AT&T Galaxy Note 3 General] specineff:
I have N900A_#1-3 and I have GPS drop issue. Very annoying.
[AT&T Galaxy Note 3 General] JVogler:
Good to know, thanks for sharing.

On a side note, I'm not going to have any free time to go through the rooting and safestrap and ROM flashing for another month or so. Has anyone found a solution working for us non-rooted folks?

I have had success using the pro version of "GPS STATUS" from the Play Store. I would expect the free version would perform the same. Would anyone know how to keep this app running in Multi-Window while I use Navigation without root privileges? Or better yet a pop-up window. Since the app doesn't natively support Multi-Window I suppose rooting is necessary.

-- Note II, TapaTalk II--
[AT&T Galaxy Note 3 General] gold3ndrag0n:
So did you have the GPS signal problem or did you have the inaccurate GPS problem? Have to ask because people are using this thread for both issues, with the latter issue being discussed the last few pages of the thread. I too have the GPS signal lost issue that's initiated when the phone goes from 4G LTE to just 4G AND also when you plug or unplug the charger. When the charger is plugged or unplugged Maps will lose the lock, GPS icon on notification bar goes away but Maps will not say aloud GPS signal lost, but the GPS signal is lost. I'm trying to find out if it's a software or hardware problem as I've swapped my phone a few times, don't think AT&T would be so generous anymore. Plus I'd rather not have to exchange the phone and go through the process of backing up and restoring everything again.

And before anybody brings up the 1 year warranty from AT&T, you guys do realize that they're sending you a refurbished phone right? I don't know why everybody is so gung-ho about going that route. If all this turns out to be a software problem, you've just traded in your non-refurbished phone for a refurbished one. It's the equivalent of buying a brand new car and driving it off the lot but then something goes wrong with it (not mechanically) but the dealer exchanges a salvaged title car for you, would you be so eager to take that?
[AT&T Galaxy Note 3 General] xfaega:
I'm having lost signal issues as will. What's odd is with the note 2 is when I didn't have any cell coverage the gps still worked. It's almost like the note 2 had a independent signal for just the gps.
[AT&T Galaxy Note 3 General] davidstech11:
I had to get two replacements before my Note 3 GPS worked properly. It would work fine but constantly drop its GPS connection.

It's fine now. It's a pain in a** having to troubleshoot and get replacements. Let alone multiple replacements. But that device was too expensive to not have it working properly.
[AT&T Galaxy Note 3 General] mutantblack:
I had both issues of losing signal and sometimes shows inaccurate location. The quickest fix is just turn off and turn back on gps like others had mentioned. But now since I have been switched to xnote, my gps signal is strong and the only issue I have is sometimes Google map won't recognize where I am heading when I am in the middle of traffic Junction but as soon as I start moving it recognize right away and show correct route. It's been solid and for about a month with no problems.
[AT&T Galaxy Note 3 General] alexige:
You realize GPS signal is to connect to the GPS satellite array correct? So not only does it have a separate signal its a separate chip, in all phones.
[AT&T Galaxy Note 3 General] xfaega:
I understand that but for some reason the ones in the note 3 is dependent of cell tower signals according to all the comments. So technically the note 3 doesn't have a independent chip for gps. It's based off of tower triangulation. Reason I come to this conclusion, same as many other members is when I lose cell signal my gps stops working. On my note 2 it still worked even without cell signal.
[AT&T Galaxy Note 3 General] gold3ndrag0n:
Sorry to keep asking but... do you remember if those signal losses occurred when switching from 4G LTE to 4G or 3G or vice versa? And do you recall at all if there was any instance of plugging/unplugging the charger causing GPS signal to be lost? As I don't have GPS inaccuracies at all, I just lose signal with those 2 very specific instances. My GPS is spot on, only under those 2 circumstances do I lose GPS signal. But there are others like me with the exact same problem and then there are people with the glitchy inaccurate GPS, so I think they're 2 separate problems.
[AT&T Galaxy Note 3 General] Paulita1:
Great, I also have 3 note work fantastic.
[AT&T Galaxy Note 3 General] xfaega:
Mine accursed when I had spotted coverage.
[AT&T Galaxy Note 3 General] MonkeyThumper:
Just to help point a few people over to the possible workaround thread:

http://xdaforums.com/showthread.php?t=2612757
[AT&T Galaxy Note 3 General] JVogler:
Not sure if I'm falling for a troll here, but here I go... The Note 3 did not replace true GPS by using using cell triangulation. It receives signals from both GPS satellites and also GLONASS satellites.

Note 3 -- Tapatalk
[AT&T Galaxy Note 3 General] xfaega:
Thanks for the compliment. Lol

Not trolling just saying. I tested the gps without cell coverage and the gps didn't work on the note 3. The is why I mentioned the cell triangulation. Only reasonable conclusion.

From what I have found out is that the gps in our Note 3 could be using Assisted GPS, also known as A-GPS which depends on cell coverage. That is why most or all are having issue with the gps when it changes from LTE to 4G to LTE. But not sure on the plugging and unplugging the charger.
[AT&T Galaxy Note 3 General] gold3ndrag0n:
Mostly confirmed to be a software issue, head over to the thread [MENTION=4518708]MonkeyThumper[/MENTION] linked to a few posts up.
[AT&T Galaxy Note 3 General] dakleenupman:
Exchange fixed my issue. So if it is a software issue, I've yet to experience it on my replacement model.
[AT&T Galaxy Note 3 General] j101399j:
AT&T is "looking" into the issue finally (or at least pretending to). If you are having the issue where your GPS icon shuts off when switching from 4G to LTE to 4G and/or when you plug your phone into the wall, please see this post over at AT&T:

http://forums.att.com/t5/Android-Di...ng-Galaxy-Note-3-GPS-Issue/m-p/3879409#M49150

They want to see if this is regional or not.

I'm on my 4th replacement (which it has the issue), it would be nice if they fixed this.

---------- Post added at 11:36 PM ---------- Previous post was at 11:34 PM ----------

Have you tested the GPS today? On the last 4 phones, it would work for aprox 24 hours (including a factory reset or getting another phone) then the issue would start again.
[AT&T Galaxy Note 3 General] dakleenupman:
So far it's performing as it should. Hopefully they get to the bottom of it.
[AT&T Galaxy Note 3 General] gold3ndrag0n:
That's not them trying to see if it's regional. They're trying to blame it on spotty GPS coverage, that's why she said "limited to any particular location". Of course we're not in the same region, we're users from all over, she's only asking that to make it seem like she's doing something.
[AT&T Galaxy Note 3 General] dakleenupman:
Yeah. No dice on replacement #1. I see we are on those forums trying to get something accomplished. It's a shame that they aren't moving on this.
[AT&T Galaxy Note 3 General] dakleenupman:
Anyone here having this issue running a KK leak? If so, has the KK ROM been corrected as far as the 6 files that would need replacement on JB for it to work?
[AT&T Galaxy Note 3 General] mastaofdacat:
Hey everyone the link to FCC is going around on AT&T community to file complaint. I have done so myself .AT&T has told people this isn't there problem and will send refurbish phone. It will eventually have the same issue and putting blame on Samsung. Funny ,only AT&T variant has GPS issues. Here's the link : http://www.fcc.gov/complaints
[AT&T Galaxy Note 3 General] MC FLMJ1G:
I do not know if this was spoken on before, I have an ATT Note 3 and recently moved to T-Mo and the GPS still sucks. I changed the APN numbers and installed the T-MO Rom available on XDA and am testing out to see if it will be better than it was on ATT and with regular ATT Rom on T-Mo.
[AT&T Galaxy Note 3 General] jashandoad:
I had issues with stock ATT rom 4.3, Flashed the X7 Att Port.

Never had any issues with GPS after that.
[AT&T Galaxy Note 3 General] MC FLMJ1G:
So far so good. The GPS is working great!

Was having some issues on regular internet connectivity but it may be fine. Even with the connectivity issues the GPS seemed to be working better than it was with the ATT stock rom on ATT service and TMo service.

Played with the APN settings and it seems ok... Will test better as I go home tonight.
[AT&T Galaxy Note 3 General] BaeckerX1:
What exactly did you file it under? I'm willing to file a complaint too because this is garbage and preventing me from enjoying this phone. The only good news is AT&T has supposedly acknowledged the problem and is working on a software update. I also sometimes have zero network service when it says I have full bars of 4G, but that's a whole other AT&T issue.

https://forums.att.com/t5/Android-D...3-GPS-Issue/td-p/3824953/page/11#.UvzdDPldVIA

Hello, everyone!

We’ve been working with Samsung to analyze the situation and identify a solution. A software update will be released soon that will address the issue and improve the customer experience. Thank you for your patience.

-Mariana

Unfortunately us and AT&T probably have a different definition of what "soon" means.
[AT&T Galaxy Note 3 General] mastaofdacat:
Click : Wireless phone > Tower Light Outages or Signal Interference > and continue to submit the claim online. You then put your info in ...
[AT&T Galaxy Note 3 General] BaeckerX1:
Done. Thanks.
[AT&T Galaxy Note 3 General] amir0cool:
Custom KitKat fixed GPS issue

my GPS is working flawless tried the new KitKat version

In developing part
[AT&T Galaxy Note 3 General] drakeymcmb:
My new KitKat v3 update had the new GPS fix in it. Do you guys also want me to post the fix here for people not running my ROM?
[AT&T Galaxy Note 3 General] ukic:
Yes please.
[AT&T Galaxy Note 3 General] TerribleT:
note 3 reception

Sorry its a little of topic but I am currently on verizon wierless using the note 3 I live in a area that has good signal strength but my note 3 gets -87 dbm at best witch is not that good it gives me problems trying to place calls I want to switch to at&t and get the note 3 how is the signal strength on at&t does the phone still suffer from poor signal due to terribal antennas or radio inside the phone? Thank you for you input it is much appreciated!!
[AT&T Galaxy Note 3 General] davidstech11:
This is for sure off topic.

Not sure how the AT&T service is where you are. But as for the AT&T service with the Note 3. I have the AT&T Note 3 and I never had a issue with multiple Note 3 devices. At least not with the service. The GPS is another matter. Although it is fine with this particular device a lot of people I know with the AT&T Note 3 have GPS issues. I would recommend if you do get you one with AT&T just use the return period to test the signal out and GPS. AT&T has in most areas good coverage and what I really like and need, fast data speeds.
[AT&T Galaxy Note 3 General] Stachu_PL:
GPS is ok, quickly connects.
[AT&T Galaxy Note 3 General] Hardwurkindaddy:
Replacement

Sorry this is so late! I don't get on here that much due to the fact that web browsing is frowned upon while operating a commercial vehicle ;o)

I have mine on a payment plan (ALA ATT Next) so my phone is under full warranty against breakage and defect for two years. Yes I pay a bit more but I don't have to carry insurance so its a good balance for me. I had the phone about a month before I found out what the problem was, did the whole factory reset myself, badgered the phone operator until she finally put me through to a real technician and got my phone replaced by him in two days time. I have had zero GPS problems since then...but others have replaced that problem...LOL...I still love this phone and will not be replacing it until something proven better comes along.