yashsingh1/xdaforums huggingface dataset:
[Nexus 5 General] marleyfan61:
I understand requesting a refund of shipping if it is not shipped by the stated shipping date. That seems fair. However there is at least one person expecting a couple of free cases as compensation. That's what I was referring to. That's unreasonable.
[Nexus 5 General] killjonny:
People complaining about not getting their shipping is just as legit as everyone talking about every city their phone stops at on their way to them. Stop being so immature and telling people they cant talk about totally legit things. They are all on topic and legit.
[Nexus 5 General] b.spec:
We're Canadians! Why are we acting so hostile!
[Nexus 5 General] MrMCrowley:
I'm sorry.
[Nexus 5 General] brar.arsh:
We all should be.. Long Live Canada.. :angel::angel::angel:
[Nexus 5 General] jeeholim:
That's not your decision to make. If someone wants to ask for more than a shipping fee refund, so be it. They paid a few hundred dollars for a product to be shipped to them on the time that both the vendor and the buyer agreed to, it's the buyer's decision to say how important the product arriving on time is.

For some people, they don't care what time it gets to them. But for others, it's important to them. I don't think you get to make that decision.

Also, it's not like they'll give you free stuff if you ask for it.
[Nexus 5 General] comminus:
[MENTION=3968856]alex00725[/MENTION], [MENTION=4692101]Zackaroli[/MENTION], et al - Last year's Nexus 4 order debacle set precedent for credited shipping. Granted, right now it's only one day over, those affected should be able to get the shipping credited. Attempting to obtain this credit immediately might result in some additional phone calling, just persevere with your request for shipping credit. You definitely won't see free cases etc. I and many others asked for this last year when we had been waiting a month and longer without our devices shipped, and all we got was a solid "no" every time. I'm not saying don't ask, just don't expect it.

And even though it's most likely obvious, remember that the CSRs you're speaking with have no personal responsibility in your order getting lost. As frustrated as you all rightfully are, don't take it out on the poor call center workers.

Good luck!
[Nexus 5 General] Ashcunak:
i wonder how that works.

Distance: 1795.08miles - Time: 100hrs 6mins 0secs - Avg Speed: 17.93mph

so thats not the distance between Louisville and Winnipeg, and to Louisville to winnipeg to calgary is like 1900ish km...

is this estimating where it should be by now maybe? hmmm
[Nexus 5 General] killjonny:
they are not offering free shipping (except to one person i have heard of)

instead they are just telling us to cancel our orders if we dont want it

tho maybe it was the same rep being a jerk to everyone last night.

but they are putting zero effort into locating our orders and making sure they get through.

and i was very polite and just said my order was late and people ordering days after me are already getting their devices this week.

last year one person got a totally free phone cause google messed up their order
[Nexus 5 General] xqz:
Mine has arrived. Two separate 32 Black orders in Markham. Order time was 2:04 for the first, 2:07 for second
[Nexus 5 General] killjonny:
the person who got the phone free i think received something like this in an email "you will receive it at no cost to you"

and tho the rep meant free shipping, the person thought they meant a free phone, and so google honored it and gave them a free phone

so watch the wording the reps send you cause its possible once in a blue moon you can get a free phone if they dont choose their words right.
[Nexus 5 General] htc fan89:
Mines 39miles away from ottawa , tomorrow I might as well put a chair in front of the door and wait for the ups man to come hahaha
[Nexus 5 General] JakeCA:
Mine left on Nov 1st (white 32gb) should be arriving today anytime now. (Ontario)
[Nexus 5 General] comminus:
I'm not surprised they are not offering it yet, its only been one day. Give it some more time and keep asking.

Sent from my Nexus 4
[Nexus 5 General] tulongest:
It should figure out where the package is right now, I think.
[Nexus 5 General] JakeCA:
ssdiime grace

I've been waiting for 6h for UPS don't recommend sitting in front of your door waiting lol. unless you're more lucky than i am.
[Nexus 5 General] cmstlist:
As expected - mine is now in Spokane, WA as of 11:11 this morning, en route to Vancouver.
[Nexus 5 General] killjonny:
Of course they should be offering it. They missed their deadline. And whats worse, is people who ordered days later are receiving their devices this week.
[Nexus 5 General] zivan56:
In total, 6 people at my office ordered. 2 are getting it on Friday, rest are on Tues. They all ordered roughly the same time, the one who ordered last (2 hours after launch when it re-appeared briefly again) is receiving it Friday. :confused:

So this is very annoying, waiting until Tues like an idiot for being first to order...thanks Google.
[Nexus 5 General] Kadd:
According to UPS tracking, mine has just arrived in Ottawa! Should be getting my hands on it tomorrow :fingers-crossed:
[Nexus 5 General] killjonny:
at least you know its on the way.

a bunch of us are in limbo.

and its not like its in the middle of being shipped and we just didnt get the email, because the pre-auth dropped off our credit card, and with no payment or pre-auth, its DEFINITELY not quietly on its way already. the first step of shipping is taking payment.

and "shipping specialists" are not even trying to push our orders out.
[Nexus 5 General] b.spec:
I don't want to stray too far off topic, but to break from all the shipping excitement (or lack there of), I'm curious what phone providers you guys find are the best for bringing your unlocked phone to. In the past, I've been a sucker and was locked into a contract, but now that I have the freedom to go where I please, I'm not exactly sure what to do to maximize my phone plan.
[Nexus 5 General] Dizzi800:
My phone just arrived in Quebec! It's in the country mofos! :D Now it just needs to get to Halifax.
[Nexus 5 General] zivan56:
That's horrible. Reminds me of my Nexus 7 order, which took over a month to ship. In the meantime, they shipped orders after mine and a person who ordered 2 weeks later got it the same day as me in the office.
[Nexus 5 General] Ashcunak:
im with wind since i got my N1.. and than bought the amaze from them and now getting this via google...

looks like ill have to pay 10 bucks to get a nano or micro sim or whatever this needs as a swap wont be free.

as for whats best? i think that really depends upon your needs. where do you travel, where do you work/live/etc... do you do more data than voice or sms?
[Nexus 5 General] palabook:
im in markham too. whats your timeline? :)
[Nexus 5 General] tulongest:
I like my current corporate plan with TELUS so I won't leave it until it expires. But if I'm strapped for cash, I would go for WIND especially if you are in a really good coverage zone and don't leave it often. They're probably the most cost-effective carrier out there.
[Nexus 5 General] nature1026:
status won't change

I ordered 32gb white at 2:10 EST. I live in Toronto Ontario.

I got the email on Nov. 3 (Sunday) that it was shipped.

The status on UPS website says

Order Processed: Ready for UPS

and I don't have any more updates after then since it appeared on Sunday...

Is it that the status's just not updated although the item's departed

is it the item's still sitting at UPS (or not even physically picked up by UPS)

I called google and was confirmed the order was shipped (payment's processed too)

Is there anyone with the same situation?
[Nexus 5 General] b.spec:
I think now-a-days you pay more for data than anything, and most plans include unlimited text and talk (at least locally). I don't need much of a crazy plan, unlimited texting and honestly I don't make calls too often. Currently I only use 1 GB of data and that seems sufficient for me. Does having an unlocked phone give you more 'negotiating' power when setting up a plan?
[Nexus 5 General] oupavoc:
I believe the 2600 band is for Rogers LTE Max.
[Nexus 5 General] slayp00n:
yes it only seems to support 2100, which sucks abit
[Nexus 5 General] efrant:
You can get a new one, or just cut your old one.

Correct, only for Rogers LTE Max. But Rogers also has LTE on AWS (band 4)

Cutting works as well.
[Nexus 5 General] christx:
I'd put money on Best Buy and Futureshop having them tomorrow. I picked my Nexus 7 up on launch day from Best Buy. If you have a petro points card you can convert points into Best Buy gift cards as well - that's how I got 50 bucks off the Nexus 7 lol. food for thought.
[Nexus 5 General] Chromium:
Thanks, but for BestBuy it seems that they usually sell their phones at subsidized prices on expensive contracts with other carriers. (I believe FutureShop does the same)

Im looking to buy off contract at the same price that its sold for on the playstore (no mark up)

I guess we'll just have to wait and see...

BestBuy would be a good option though. Ive got around $150 in giftcards :D The question is will they sell the phone to me off contract.
[Nexus 5 General] christx:
I tried buying the htc one x off contract from bestbuy, futureshop, rogers mobile kiosks etc (not official rogers stores) and none would sell me the phone off contract. I had to go to an actual rogers store to buy it ~700 bucks at the time and I could only pay with cash or debit. They won't allow off contract purchases with a credit card due to the amount of credit card fraud going on.

All that being said, I'd imagine it's the same deal with the Nexus 5 - hopefully the markup isn't too insane.
[Nexus 5 General] shaker2k:
Apparently most of the carriers are releasing the Nexus 5 for $500 out right for a 16 gigabyte version. I am so glad I got mine early. I hope all you guys get yours to the Play Store to
[Nexus 5 General] Chromium:
Yea thats what i was expecting. If thats the case, its probably better to just buy from the playstore instead.

The markup from retail stores will likely be equivalent, if not more, than the cost of shipping from the playstore. And with the playstore you get some extra benefits like RMA.
[Nexus 5 General] christx:
wow that is quite the markup :crying:

If the above is true, you should go through the play store 100%
[Nexus 5 General] vomer:
16GB White ordered!

Now to wait 3-4 weeks :(
[Nexus 5 General] shaker2k:
Mobile syrup link

http://mobilesyrup.com/2013/10/31/c...e-the-nexus-5-will-be-priced-at-500-outright/
[Nexus 5 General] christx:
Nexus 5 in white 32 gig is available now, go go go
[Nexus 5 General] donkeyhitman:
Looks like those who want to take the Carrier route will have a choice of either black, black, or black.
[Nexus 5 General] shaker2k:
This is what I'm excited about. All you fellow canuks seem like a great bunch! Looking forward to posting in the threads with you guys.
[Nexus 5 General] flar2:
So is there anywehere Canadians will be able to get this thing off contract or for less than $500? I don't really want to wait 3-4 weeks from the Play Store.
[Nexus 5 General] Chromium:
Kijiji maybe.

Edit: Just looked and prices are all over the place. Oh and look at this lol
[Nexus 5 General] donkeyhitman:
I can see scalpers sell the 16GB for $100 mark up, so it would be around $512. Remember, Carriers' price of $500 is before tax.
[Nexus 5 General] matthewr87:
I just managed to order a black 16gb one by spamming the refresh button in chrome. It just showed up randomly. Something to try if someone else wants one.
[Nexus 5 General] noneabove:
Since Americans are getting early shipping despite having a November 5th shipping date, maybe we will too! :D
[Nexus 5 General] flar2:
Just ordered from the Play Store, says it will ship Nov 22
[Nexus 5 General] killjonny:
I canceled my plan with Fido because I will be out of the country for 4 months and I refuse to pay $15 per month to hold my line. Even when they offered it for $5 a month I refuse. So I canceled (30 days notice). They were pissy and threatened me saying I had a 2 year contract, but I know better than to fall for their lies. I just kept telling them i have the paperwork that shows no contract. I had the N4 I bought from google that I brought to them. Eventually they stopped that crap. The day after I canceled I got an email offering me 50% of any plan for 6 months. 10 days later I got a phone call offering me 50% off any plan for a full year.

So give 30 days notice, and sit back and watch them squirm. Im sure they will offer you a great deal. But dont take the first deal. It always gets better. I am expecting another call from them soon because my plan stops on the 16th. You may not even have to leave to get a really good deal.

---------- Post added at 01:48 PM ---------- Previous post was at 01:45 PM ----------

My experience is owning your own phone is a NEGATIVE to them because they wont also make the profit off the sale of the phone. They actually dont like people having their own phones. They will still take you, but you wont get any benefits. No provider would give me a deal for bringing my own phone except what was advertised (virgin gives you 10% off....fido at the time NOTHING).

I do find Wireless Wave will negotiate and give you better prices. None of the carriers were flexible at all.
[Nexus 5 General] THE_KINGDOM:
yes I'm in the same situation, does UPS tell you that a shipping label has been created yet?? I've made a thread on this in the general forum
[Nexus 5 General] kilometers4:
I think it depends on your location. I'm in BC and once my contract is up with Bell I'm going to Wind which has unlimited calls, text, data, caller id all for 30$
[Nexus 5 General] Bergy37:
Have you tried putting your UPS Tracking number on http://www.packagemapping.com/ ?? I got my confirmation the same time as you, and I am just over an hour outside of Toronto, so I have a feeling you are on the same shipment as me. Expected arrival Thursday November 7th,
[Nexus 5 General] htc fan89:
My N5 just reached Ottawa...guess going be out for delivery tomorrow...
[Nexus 5 General] xqz:
Concord, ON, Canada	11/06/2013	14:27	Delivered

11/06/2013	8:46	Out for Delivery

11/06/2013	0:51	Arrival Scan

Windsor, ON, Canada	11/05/2013	20:09	Departure Scan

11/05/2013	9:50	Arrival Scan

Detroit, MI, United States	11/05/2013	4:14	Arrival Scan

Maumee, OH, United States	11/05/2013	2:57	Departure Scan

Maumee, OH, United States	11/04/2013	19:01	Arrival Scan

Cincinnati, OH, United States	11/04/2013	15:11	Departure Scan

11/04/2013	6:20	Arrival Scan

Lexington, KY, United States	11/04/2013	4:37	Departure Scan

Lexington, KY, United States	11/01/2013	22:37	Arrival Scan

Louisville, KY, United States	11/01/2013	21:20	Departure Scan

11/01/2013	17:58	Origin Scan

United States	11/01/2013	11:17	Order Processed: Ready for UPS
[Nexus 5 General] DokoBG1:
Hey guys I have a question regarding my current plan with Fido. My 3 year contract expires on December 13 this year.My plan is to move to Wind - 30$ unlimited everything plan since they have good coverage here in BC. I am wondering how does this notice stuff work. I want to call Fido and give them notice, however I need my number to get ported to Wind mobile before they cancel my stuff. I dont want to get cancelled from Fido and they delete my number completely. Also if i cancel earlier then December 13th , they might charge me cancellations fees. When exactly do i need to call Fido and go to Wind ?
[Nexus 5 General] htc fan89:
Packagetracker is more accurate I think
[Nexus 5 General] custo:
Call and give them your notice with the intention to port out. They'll put a soc code on your account and tell you when you can port the number out.
[Nexus 5 General] palabook:
thanks. mine's weird. it was in transit to concord earlier then now it went to london - arrival scan ? hmm
[Nexus 5 General] mafiaboy01:
Go to a corporate store, most the time they'll swap the Sim card for free. Just tell them you're having network issues.
[Nexus 5 General] nature1026:
Yea it says label has been created. I will check the forum thanks
[Nexus 5 General] marleyfan61:
I get your frustration. But you said they all ordered at roughly the same time. Friday and Tuesday are effectively one day apart, given there is the weekend and Monday is Remembrance day. Would you be as angry at Google if the delivery days were Thursday and Friday? Just trying to look at this objectively. I'll probably be just as frustrated once mine is delivered - or not delivered.
[Nexus 5 General] b.spec:
Thanks for the input, looks like someone's playing the game right ;) I know Wind has, or at least recently used to have, a promotion where you get a cheap plan if you "bring your own phone". In this case it's nice having an unlocked phone.

I'm currently with Rogers in AB, and their coverage is great but I'm not interested in paying over $60 a month on a phone plan. I live in the city so Wind I shouldn't have a problem with Wind coverage. Seems like Wind is a popular choice.
[Nexus 5 General] zivan56:
Well I'm not necessarily raging angry, I just dont like they fact they dont follow first come first serve. If you buy something at a store and go to the cash register to pay, imagine the person there asks the last person in line to come to the front. Then closes the register after serving them. I'm sure you wouldnt be happy in that situation.
[Nexus 5 General] DokoBG1:
Ya I just called them. The lady said I have to call on the 13th of November to give them notice, else the system will cancel it earlier. Apparently I cant give them notice today, for December 13th. No matter, I will call them next week. Thanks for the info.
[Nexus 5 General] kilometers4:
Yeah I'm paying more than 60$ for 1gb of data, 200 mins, my ten, unlimited text, caller I'd and voicemail. I could get unlimited data, text, minutes, caller I'd all for 30$. Plus I wouldn't be tied to a contract for 3 years.
[Nexus 5 General] Ashcunak:
well technically they said back a few months ago "if you have an old card you can come trade it in for free if your going to roam out side of Canada you NEED this new card" ive still got that part going....

but reading up on howardforums so far nobodys been able to get the swap for free if they are moving to a new format sim card...

old sim -> new sim same size type == free

new sim type normal size -> nano/micro sim swap = 10 dollars

old sim -> nano/micro sim swap = 10 dollars

at least thats what im reading at howardforums.com but ya still worth a try. im in the middle of 3 stores and ones a short detour by a few blocks on my way home.

i wonder if 17th ave Calgary is a corporate store, i heard we only have two here and the rest are satellites or something weird.

ps truck for Calgary thursday delivers just landed at the depot.
[Nexus 5 General] mafiaboy01:
If you still have the old Sim you can get the new one free if you say you're gonna roam overseas. All the new Sim cards have a pop out micro Sim in it.
[Nexus 5 General] LittleBigTit:
Yeah most likely since it said ships by Nov. 28 :/
[Nexus 5 General] AriStar:
Status. Status' can change. You know when you're ordering a device thats highly anticipated and relatively inexpensive that there will be issues with shipping. You have to expect this. If you are so angry at them don't buy their phone...
[Nexus 5 General] offwiththeface:
Mine is also in Spokane WA. I just want the phone in my hands at this point if I could I would drive across the border and pick it up lol reading all these defect threads is starting to mess with my head. All I want to do is open the box give the phone a shake turn it on and have a look at the screen
[Nexus 5 General] LNJ:
Anyone know what time UPS stops door to door delivery?
[Nexus 5 General] custo:
It varies for everyone. There isn't a set time other than before end of business day
[Nexus 5 General] LNJ:
So what is end of business day to them? 5pm?
[Nexus 5 General] custo:
Thats what I thought, but I've had the UPS guy deliver stuff later than that before.
[Nexus 5 General] LNJ:
Lol okay. So still some hope for early delivery then!
[Nexus 5 General] Mr. Droid:
Mines in Windsor since today morning. Delivery is tomorrow. Can't wait

---------- Post added at 04:54 PM ---------- Previous post was at 04:53 PM ----------

I'm still contemplating keeping the device since I'm falling in love with my Xperia z ultra
[Nexus 5 General] zxyz:
Mine arrived in town 1.5 hours ago. Here's hoping for early delivery even though it still says tomorrow :D
[Nexus 5 General] alex00725:
yes man. why not just stop buying everything we have a problem with. why should other companies try to improve. it's not like we are paying them or anything. and i tried cancelling my order but it doesn't anymore. and your argument is pointless, even you know that. please, just move on
[Nexus 5 General] thas5:
Their customer service on Twitter told me they deliver until 7 PM usually.

I got mine today & I have to say I'm really impressed. The pics online don't do it justice. People say the back is soft touch plastic, but to me it almost feels like hard silk if that makes any sense. It doesn't have the grip of the Nexus 10, but I like this feel more personally.
[Nexus 5 General] jaysim:
My nexus 5 is officially in winnipeg (my city)

So only a supernatural power could stop it from being delivered to me tomorrow, or ups incompetence lol

Pretty satisfied. To likely get my n5 in 4 business days (ordered last friday) when original projection was 3-4 weeks is quite sweet
[Nexus 5 General] thegregulator:
I'm in Vancouver and mine left Spokane at 2:19 PST. Hopefully it gets to Richmond by this evening and is delivered tomorrow. My scheduled delivery was the 8th.
[Nexus 5 General] Zackaroli:
Google is still looking for my order LMAO f losers ! 7 people worked on my case and each one of them said a different thing
[Nexus 5 General] kilometers4:
I'm in the same shipment. I'm not getting my hopes up about an early delivery. I'm worried that the ups person won't ring my bell and just leave a note saying they tried but nobody was home. (I live in an apartment)
[Nexus 5 General] Xelphos:
This is more for my comfort and others who are worried. I am just worried that I may have a high chance of getting defects like dead pixels. Mine now ships in 2-3 weeks, was at 3-4 weeks yesterday. Ordered on November 1st, 2 PM.

For anyone who has gotten theirs already can you post your results whether you have any issues or not here:

https://docs.google.com/forms/d/17ebCIyq94k7n7x5bCT1_D656qpD2teZBuzHHuXNZ7m0/viewform

Pull results here:

https://docs.google.com/forms/d/17ebCIyq94k7n7x5bCT1_D656qpD2teZBuzHHuXNZ7m0/viewanalytics
[Nexus 5 General] thegregulator:
UPS has surprised me with an early delivery before. I know a few people who have had parcels stolen from their doors by people in their building. Hopefully it doesn't happen to you. Home ownership has a few perks!
[Nexus 5 General] kilometers4:
That's reassuring :). The funny part is we're moving to a basement in just over a week.
[Nexus 5 General] chug:
Hmm.. mine only has an arrival scan in Spokane from 11AM today.
[Nexus 5 General] thegregulator:
I'm pulling for ya bud. Did you order your device right at launch?
[Nexus 5 General] kilometers4:
Thanks, and yeah, 1107 on the 31st. You?
[Nexus 5 General] thegregulator:
11:06 on the 31st. Found a spot in the office kitchen to refresh the Play Store page a few hundred times.
[Nexus 5 General] THE_KINGDOM:
what does your UPS status say?
[Nexus 5 General] custo:
Don't worry. Along the way, mine has had a couple arrival scans and no departure scans. I'm sure its on its way to you
[Nexus 5 General] LNJ:
This showed up a couple of mins ago: Windsor, ON, Canada 11/06/2013 21:00Departure Scan

What time zone are they using? It's not even 18:00 in Ontario yet!