yashsingh1/xdaforums huggingface dataset:
[Galaxy Note 3 Q&A, Help & Troubleshooting] kratumay:
Refund`

I wasn't that lucky either, I bought the phone about 29 days ago and have found all the phones I had have that issue (got 2 so far - both replaced) . Now after a lot of to and from from the dealer to samsung to the service centre I have just given up on the fact that someone will pull their finger out and raise their hand and find me a phone without that problem.

So I guess it will be goodbye to note 3 for now and will go on a hunt to buy it from another seller or worst get another phone all together..

Sad since I've been a samsung user for about 3 years now..
[Galaxy Note 3 Q&A, Help & Troubleshooting] sdlp30:
I have n-900 handset.after 2 weeks and after I rooted my device, the glitches started .I activated show touches in Dev options .some times the screen becomes unresponsive to my touches. I have to lock and then unlock the phone to make it responsive again or put 2 or more fingers on screen. I went to local services and because this phone is new,no body knew how to fix this. I tried 3 latest official firmware.but right after the phone booted.the touches went glitch! I'm really disappointed of Samsung. And just waiting for a fix or something ..
[Galaxy Note 3 Q&A, Help & Troubleshooting] Señor Sjon:
It is annoying, but it is not a reason for me to bring the phone back. You never know what the trade-in has. And since they usually ship batches to a country, the next phone could have the same issue.

When the problem occurs, you can see a lot of touch input via the dev options. Also in places where you haven't laid a finger. The touches are only visible when you undo the problem with pinching two fingers for example. Suddenly you see 5+ inputs all over the screen for a brief second.

To me it seems a SW bug that needs adressing.
[Galaxy Note 3 Q&A, Help & Troubleshooting] paulschofield76:
I've just discovered my Note 2 has this issue, but as I've had the phone 11 months and never noticed anything until now, I don't suppose it will be a problem
[Galaxy Note 3 Q&A, Help & Troubleshooting] slelieveld:
But Paul... how did you come to this forum? You must have searched for ...
[Galaxy Note 3 Q&A, Help & Troubleshooting] paulschofield76:
If thats to me, I'm confused :) I was searching about the Note 3 in general as I'm probably getting one this weekend. Is that what you mean?
[Galaxy Note 3 Q&A, Help & Troubleshooting] rcboosted:
I can get mine to glitch only occasionally. it's also not as pronounced as the video shows with 3 fingers. Sometimes it does it, most times it doesn't. I was using multistouch test. Does this indicate a problem or just how it is?
[Galaxy Note 3 Q&A, Help & Troubleshooting] Gen00:
Just bought my Tmobile Galaxy Note 3 tested it different times and all have had bad results.. i guess im going back to t-mobile tmrw to return my phone to get another one.. damn i knew i shldve checked in the store.. ugh.. wanted to flash some Jedi.. thanks for the info..
[Galaxy Note 3 Q&A, Help & Troubleshooting] chispas109:
I hope you have good luck. I was dead worried at first. But now, i just had to let it go. At least my unit works fine up to 3 fingers. And no problem at all with 2 fingers.
[Galaxy Note 3 Q&A, Help & Troubleshooting] ione2380:
I have a brand new n9005 european version made in Vietnam and i can't reproduce the problem. I tried with 2-3 fingers and nothing. Then with 5-7 finger and still perfect, i even put all 10 fingers on the screen and moved around and still no problem. No problems in games either.
[Galaxy Note 3 Q&A, Help & Troubleshooting] ZoneBlaze:
Gotta thank the rooting thread that pointed out this defect before rooting and voiding.

Yes, the Note 3 I have will make 2 or 3 finger touches disappear when I slide 3 horizontally lined fingers up and down in landscape. Though, it won't happen immediately, it'll mess up after about 5 seconds of sliding around.

I'll upload a video when I have time.

Some notes: Works alright with about 10 fingers on screen. Works fine in portrait. Glitches occur if I slide really slowly.
[Galaxy Note 3 Q&A, Help & Troubleshooting] Daniels45:
Dang it !! Thought my canadian bell Note 3 SM-N900W8 with MJ4 was perfect till I stumbled onto this thread. Yes im getting these issues too .../sigh
[Galaxy Note 3 Q&A, Help & Troubleshooting] Ettepetje:
All those who still have Multi-touch issues:

Be aware that many (all?) third party ROMs and Kernels still are based on available (=old) released source code, and that Samsungs fix in MJ7 might very well not have been included.
[Galaxy Note 3 Q&A, Help & Troubleshooting] Señor Sjon:
is that CSC ending MJ7? That is the only one still on MJ4 on PHN. Baseband and build are MJ7. I can't imagine it being worse than I have now.

It seems new versions are spreading:

http://live.samsung-updates.com/index.php?device=SM-N9005

Builds: N9005XXUDMK2 and N9005XXUDML2

France

Poland

UK

4x Singapore
[Galaxy Note 3 Q&A, Help & Troubleshooting] Gen00:
So i returned my Galaxy Note 3 becuz it had the Multitouch glitch.. Got the new one and i guess i got lucky becuz its working well.. i got it up too 5 fingers before it started happening.. if i have to use more then 5 fingers on my phone then thatll be one crazy app then.. i think im good flashing tmrw when i get up.. Cant wait for some Jedi Force..
[Galaxy Note 3 Q&A, Help & Troubleshooting] xXPheNomEnoNXx:
Hi

First i had the issue but now (without an update) i cant get glitching again...

Im happy dont missunderstand me, but how could this be???
[Galaxy Note 3 Q&A, Help & Troubleshooting] orly_mihai:
Hy i have an european note 3 n9005 but i don't have that problem i use ten fingers with no problem.Mine is baltic one.Now i use the uk stock rom but it's ok.
[Galaxy Note 3 Q&A, Help & Troubleshooting] neo2006pf:
Works great here, even with 10 fingers.
[Galaxy Note 3 Q&A, Help & Troubleshooting] Alexei Volkoff:
Just flashed UK - BTU firmware N9005XXUDMK2_N9005OXADMK2_BTU and the multitouch problems seem to have disappeared with up to 4 fingers. 5+ fingers freezes the app. The issued is technically not 100% solved (because I could use up to 10 fingers without freezing anything but had the glitch) but in real life it is solved because I can't see anything needing more than 3 fingers at most. So, this is definitely and improvement.
[Galaxy Note 3 Q&A, Help & Troubleshooting] ouankou:
I tested my European Note 3 N9005 as the second video shows. There is no problem.

Gesendet von meinem SM-N9005 mit Tapatalk
[Galaxy Note 3 Q&A, Help & Troubleshooting] heldc:
No problems with up to 5 fingers (except if they're touching, it might read any given two fingers as one). Gets kinda glitchy at 6, *if* they're close enough together to be touching. But I'm ok with that, and I suspect it's due to the palm detection the note has.
[Galaxy Note 3 Q&A, Help & Troubleshooting] dancapitan:
tested with multitouch tester and work good with 10 finger;)
[Galaxy Note 3 Q&A, Help & Troubleshooting] kenzolo:
issue solved with aosp rom...so it is only a software issue :laugh:
[Galaxy Note 3 Q&A, Help & Troubleshooting] metko:
Tested it with both app's and 10 fingers no issues, N9005 with latest MJ7
[Galaxy Note 3 Q&A, Help & Troubleshooting] shoeprano27:
has anyone on tmobile or any carrier tried getting a replacement, even though KNOX has been tripped? was it successful? what did you tell them?
[Galaxy Note 3 Q&A, Help & Troubleshooting] chispas109:
Many pages back, some users reported having their phones exchanged just to get another one with the same issue
[Galaxy Note 3 Q&A, Help & Troubleshooting] Journyman16:
I'm on MI7 - testing works fine as far as videos go. I can get 10 fingers displaying and provided I keep them moving they are fine. If I just let them rest then after a few seconds (maybe 5 or so) some go faded or flicker. And if I run them all together (start on 2 sides of the screen and bring them to a tight group in the middle - with 6 anyway as it was awkward with more) they freeze until I remove my fingers and then re-touch.

I'm presuming, if I can do the video stuff with more fingers and no glitches, my phone's good?
[Galaxy Note 3 Q&A, Help & Troubleshooting] justmiike:
Guys, I have no idea how you manage to put 10 fingers on the screen and move them all at once without the device sticking to your fingers and moving the device with you.

I had to use a tissue with 5 fingers, lol, no issues here unless when my fingers start to stick and the Note be like, hey, get yo' sticky fingers off me and glitches a little. I 99% of the time have no more then 2 fingers on the screen.
[Galaxy Note 3 Q&A, Help & Troubleshooting] xBlackDroid:
Hi there....

I've problems with my screen.... the half of this doesnt respawn i dont know why... this happened today,

I've try restarting but nothing it like bug's software. any idea?
[Galaxy Note 3 Q&A, Help & Troubleshooting] justmiike:
Have you updated to the latest firmware? Some reports indicate that fixes it.
[Galaxy Note 3 Q&A, Help & Troubleshooting] shoeprano27:
How do I update?
[Galaxy Note 3 Q&A, Help & Troubleshooting] justmiike:
The way I usually do it is by going to http://www.sammobile.com/firmwares/

Search your CSC in the search bar and download the latest version. Then I flash via Odin or Mobile Odin.

But, I'm not sure if you're rooted or not. If you're on stock, that's fine.

Or you can use the OTA on your phone. Your phone should alert you when there's an update.
[Galaxy Note 3 Q&A, Help & Troubleshooting] shoeprano27:
Yeah, I'm rooted. I just want to make sure so I don't brick my phone.
[Galaxy Note 3 Q&A, Help & Troubleshooting] Anthartic Rain:
Has anybody tried if the new firmware release of kitkat 4.4.2 solve the problem?
[Galaxy Note 3 Q&A, Help & Troubleshooting] antique_sonic:
just did the test.

I'm on MJ7 stock firmware, unrooted (thinking to root and let go the warranty issue :p).

I put from 1 up to 10 fingers, all works well (use the multitouch tester), and the number still stick on 10 wherever my finger move. Never go down to less than 10

:)
[Galaxy Note 3 Q&A, Help & Troubleshooting] TorpedoJavi:
Model: SM-N9005 32GB

Country: Nordic countries

Version: Android 4.3

Changelist: 2019540

Build date: Fri, 29 Nov 2013 05:02:44 +0000

Product Code: NEE

PDA: N9005XXUDMK2

CSC: N9005NEEDML2

MODEM: N9005XXUDMJ7

No multitouch problems here.
[Galaxy Note 3 Q&A, Help & Troubleshooting] oddbehreif:
SM-N9005, Android version 4.3

Baseband N9005XXUDMJ7

Build number JSS15J.N9005XXUDMK2

Some issues here. Glitches begin appearing at 4 touch points and up when aligned vertically, and 5-6 fingers otherwise.

Looks like I'll be keeping my warranty for now. Shame :(
[Galaxy Note 3 Q&A, Help & Troubleshooting] LancerV:
Anyone have any issues with multitouch freezing with more than two fingers?

Edit:NVM It was GMD Gesture Control doing it
[Galaxy Note 3 Q&A, Help & Troubleshooting] dieselboy:
I just got my note 3 on Friday. Still trying to figure out how to root and flash - or whether thats a good idea.

I have no issues with 3 fingers. But when I tried to go up to 10 fingers thats when the probs started. 7 fingers were working without glitches or anything so I tried to add 10 - very difficult actually.

But now when I try and add a 4th finger, sometimes one of the other 3 fingers gets dropped off like it is not touching the screen. If I remove and then re-add the dropped finger it works again. Seems like a bug.

May be in the future we'll have the ability to use all 8 fingers and 2 thumbs simultaneously. May be we'll grow two more hands so that would be possible.

Still on stock OS - running 4.3. I keep getting notified about an update and I keep cancelling it.
[Galaxy Note 3 Q&A, Help & Troubleshooting] kosmasgr:
No problem for me. I used both programs with 10 fingers moving for 1 minute and multitouch works like a charm. My Note 3 is on 4.4.2. AUT FW
[Galaxy Note 3 Q&A, Help & Troubleshooting] Blancos4Lyf:
10 fingers, no Glitching huehuehuehue.
[Galaxy Note 3 Q&A, Help & Troubleshooting] nicholaschum:
Had the glitch on 4.3.2 with 4 fingers lashing on the screen.

I'm currently on 4.4.2 and only does it glitch up when 10 fingers are on the screen tightly packed (but I guess this is normal)

SM-N900W8 - 4.4.2
[Galaxy Note 3 Q&A, Help & Troubleshooting] TygerZoyd:
WORKING FINE on T-Mobile Note 3 SM-N900T Android 4.3 (JellyBean)

I just came to find this forum and thread and read through it all. I watched all the videos and downloaded, installed and used the MultiTouch Tester app on my phone which I only recently received from T-Mobile when I switched from Verizon on 01-26-13. I am UNrooted/unmodded, still on stock ROM, 4.3 (JellyBean), 32GB, Tampa, FL, USA. Baseband N900TUVUBMI7. Build # JSS15J.N900TUVUBMI7.

I tried first in portrait then in landscape with first one, then two, then three, then four fingers...all the way up to all ten of my fingers with no problems or glitches whatsoever. To push it to its limits, I also had a friend help by adding extra fingers to see if we could upset/break the app and force it to glitch. Nope. So I guess that's good for me then?

Let me know if I can help anyone or test further. I plan on rooting tonight and continuing to following the instructions in the original post (http://xdaforums.com/note-3-tmobile#root) which brought me here (http://xdaforums.com/showthread.php?t=2466423).

Thanks all.

TygerZoyd
[Galaxy Note 3 Q&A, Help & Troubleshooting] ValenteL:
10 Fingers alright. N9005 Rom XXUENC2.

Using Multi Touch Tester from the511plus.
[Galaxy Note 3 Q&A, Help & Troubleshooting] anikanu:
I have 10 fingers working in n900....no problem
[Galaxy Note 3 Q&A, Help & Troubleshooting] slelieveld:
I have updare to 4.4.2 stock and problems are worse! Bad phone!
[Galaxy Note 3 Q&A, Help & Troubleshooting] mikkis2k:
seems like i got this issue.. and i JUST got the damn phone! wtf ... what can i do now..?
[Galaxy Note 3 Q&A, Help & Troubleshooting] Ettepetje:
Dozens of people here have mentioned that their multitouch problems were solved after upgrading their Note 3 to MJ7 or beyond. I was just about to change the opening post to reflect this and now slelieveld steps in and says his phone got -worse- after upgrading to 4.4.2.

[MENTION=1086189]slelieveld[/MENTION], Did you have an earlier firmware version for the Note 3 (MJ7 or later) that didn't have these problems? Or did you go from MJ4 to 4.4.2?
[Galaxy Note 3 Q&A, Help & Troubleshooting] mikkis2k:
you mean xxudmj7? i got that.. :/ i updated the phone 2 times. i got the phone yesterday .. brand fk new :(
[Galaxy Note 3 Q&A, Help & Troubleshooting] slelieveld:
MJ4 tot 4.4.2. Had and now have worse problems. All the time if it happens phone is uncontrollable. I can get control back if I make zooming movement or turn phone off with right button and on then control is back.
[Galaxy Note 3 Q&A, Help & Troubleshooting] Ettepetje:
If you got the latest firmware version from Samsung for your device your multitouch issues should be gone. The version where it was corrected by Samsung is at least 4 months old now, so your firmware version should be much newer.
[Galaxy Note 3 Q&A, Help & Troubleshooting] slelieveld:
Nope... downloaded the latest from sammobile. Original stock... still sh*t.
[Galaxy Note 3 Q&A, Help & Troubleshooting] Ettepetje:
As far as I am aware no one else has mentioned this (=multitouch issues in 4.4.2), which unfortunately means that either you didn't have the exact same multitouch issues to start with or you'll have to wait on others to report this (new?) issue or you'll have to try other (older) firmware versions.
[Galaxy Note 3 Q&A, Help & Troubleshooting] mikkis2k:
as i said.. i can use 10fingers.. but if i do 2 or 3 fingers in the straight line it glitches if it's horizontal or vertical.

I got my phone yesterday and it's a brand new one! i had 2 updates through OTA or wahtever it's called.. i am on xxudmj7 and i still got this bug,, wtf is wrong with this phone xD?
[Galaxy Note 3 Q&A, Help & Troubleshooting] slelieveld:
Lots lots and very lots of people have this issue. And not only on this thread... and as far as I can see it does not matter what software you run. Some people do have problems with a certain version and some have not. I think it's a combination of soft and hardware. And I am not one of the happy persons...
[Galaxy Note 3 Q&A, Help & Troubleshooting] Ettepetje:
It could be that Samsung only solved part of the problems, and that some of the issues (for some?) were indeed hardware related. I say this because what you mention (the three finger in line issue) is exactly what remained for many who own the Nexus 7 2013. Google could not solve that because those devices indeed had a (multitouch) hardware issue. They (=Google) were only able to reduce the impact.

Claims that Samsung solved all issues were done earlier in this topic by a great many people, several of which were quite knowledgeable. If indeed issues remain that would need to be investigated.

How come your most recent firmware version is a 4-month old Samsung firmware? Is your provider extremely late with updates?
[Galaxy Note 3 Q&A, Help & Troubleshooting] mikkis2k:
ask samsung.. nordic countries dosn't have 4.4.2 update yet..:P
[Galaxy Note 3 Q&A, Help & Troubleshooting] Ettepetje:
I followed this topic from the moment it got created (as I am the opening poster ;)) but I haven't recently heard many people complaining. 9 out of 10 posters mention they don't have any real issues (anymore). Can you point to topics where people DO mention continuing multitouch issues?
[Galaxy Note 3 Q&A, Help & Troubleshooting] slelieveld:
http://www.galaxyclub.nl/2014/01/samsung-galaxy-note-3-android-4-4-kitkat-update-nederland/ search for esther... and many more below her

(Sorry it's dutch. But I think a name as Ettepetje must also be)

And one more (just google) http://www.usoftphone.com/t161093.html
[Galaxy Note 3 Q&A, Help & Troubleshooting] Ettepetje:
From googling I get the impression that most countries/regions don't have these issues, and that they seem unrelated to multitouch issues mentioned earlier in this topic by users. Also those people with 4.4.2. with multitouch issues mention many more problems after upgrading to 4.4.2.
[Galaxy Note 3 Q&A, Help & Troubleshooting] slelieveld:
Yes but this thread is about the "multi-touch" issue...
[Galaxy Note 3 Q&A, Help & Troubleshooting] chispas109:
Yesterday i finally got a chance to update my note 3 to kit kat and so far these multi touch issues seem to be gone.
[Galaxy Note 3 Q&A, Help & Troubleshooting] nexxusty:
Mine works fine with all 10 fingers. Tested it for aout 15 seconds. No issues registered all 10 and didn't glitch once.

Too bad my Note 3 is ****ed in the only place I care about and is fine everywhere else it seems. God damnit.
[Galaxy Note 3 Q&A, Help & Troubleshooting] happiboi:
Followed the guide and seem to have no issues.. 10 finger tested. Lucky I guess
[Galaxy Note 3 Q&A, Help & Troubleshooting] DjB0na:
New Note 3 N9007 4.3 - No glitches

I just tried this with Multitouch Tester.

I had all 10 fingers on and moved them around for about 1-2minutes without a single hitch?

yay!
[Galaxy Note 3 Q&A, Help & Troubleshooting] alf69mi:
Hello, i would like to know if what i'm getting it's a multitouch issue and if other are having it.

Sometimes, it happens the screen becomes unresponsive to finger touch,

to start using it again with fingers, i have to touch the screen with 3 fingers or turn the screen off-on.

No problems wit the s-pen instead that is working also when fingers are not working.

I have tried changing air view settings, currently disabled air gestures, but sometimes problem pops up.

I am not sure this is a hw error because the screen works great most of the time, any advice? thanks
[Galaxy Note 3 Q&A, Help & Troubleshooting] Ettepetje:
What software version are you on?
[Galaxy Note 3 Q&A, Help & Troubleshooting] alf69mi:
N9005xxuenb7 4.4.2 Germany dbt

Inviato dal mio Note 3
[Galaxy Note 3 Q&A, Help & Troubleshooting] luroxx:
hey guys,

i have a brand new note 3 with latest software from germany and it seems like i am having this issue.

I think that most of the people who write: "it recognized 10 fingers, guess im fine". just didnt test it correctly,

it takes quite a bit of practice to make it bug. Just moving around 10 fingers works for me too.

For me the problem is just happening with 3 fingers tho, 2 fingers seem to work fine.

Now the question is when does is actually prevent you from doing something?

I'll root it anyway and give a **** on samsung and his warranty, just wanted to tell you that the problem doesnt seem to be fixed everywhere

edit: i have NB7 too

and does anybody know if its normal that the screen sensitivity becomes a lot "harder" with a released spen?
[Galaxy Note 3 Q&A, Help & Troubleshooting] mmm.333:
Mine works perfectly with 10 fingers!!! I have the Kenyan market Exynos variant - can someone confirm whether the multitouch issue is affecting only the Qualcomm variants? Out of curiousity, just how many touches can this phone support? I will test myself if no-one has answered by the time my family gets home.
[Galaxy Note 3 Q&A, Help & Troubleshooting] tcknight:
Multi touch issue

I just recieved my brand new Note 3 (N9005) 32GB. It`s running KitKat 4.4.2 stock. 32GB sd card inserted

I just tried "Multitouch Test" and "MultiTouch Tester".

With both Apps tested i have found no issue - always detectet two, three or more (up to all ten fingers) while moving around (vertical and horizontal/landscape) - also the "three fingers in line" showed no issue.

My device is all stock!
[Galaxy Note 3 Q&A, Help & Troubleshooting] STrooperTK421:
T-MO Galaxy Note 3 with 4.4.2OTA

MultiTouch Test - it would actually glitch after 4 fingers in portrait mode and landscape

MultiTouch TestER - I could do all 10 fingers without a single glitch.
[Galaxy Note 3 Q&A, Help & Troubleshooting] a.lteef.washali:
Guys

I have sprint N900P running 4.4.2 NC5 build

I tested it with the both of the programs , everything is working like a charm

Now I wanna root my phone using chainfire method .

Am I going to have the issue after the root ?

Can anyone help me with this ?

I'm so confused cuz I really need to root it .
[Galaxy Note 3 Q&A, Help & Troubleshooting] anikanu:
is dis ok

I m on n900 with nd1
[Galaxy Note 3 Q&A, Help & Troubleshooting] famicom89:
Touch becomes randomly unresponsive

Hi, I've got the same problem that alf69mi has.

Bought a portuguese Note 3 (baseband N9005XXUENB1, build KOT49H.N9005XXUENB4) and sometimes (seems random, can happend anytime) while using the touch it becomes unresponsive if using 1-2 fingers.

I've turned on the touch viewer under developer options to see what really happends and the screen registers random impulsive touches near the borders of the screen (up 2 touches simultaneously even while using 1 finger).

To fix this I just tap with 3-4 fingers or turn off-on the display.

Usually the soft touch buttons works fine when this happen but other times they stuck as well, s-pen digitizer works flawlessly instead.

It doesn't happen that often but while gaming or using input intensive apps it's quite annoying.

It happends every day, on bland/normal usage it's like 3-4 times a day...it doesn't bother me that much just because it's easy to fix but it's frustrating while playing games (it can freeze 3-4 time just in a 10-15 minutes gaming session).

Edit: For your information, it's not related on cpu/gpu usage or heat dependant, I tested it by running some games without touching the display for about an hour and it works fine. It freezes only while touching the screen.

The issue just happend more while playing because inputs happend way more frequently than while browsing internet for example.