yashsingh1/xdaforums huggingface dataset:
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] mholmes05:
Thanks - done, done, and done. Can't get into the recovery screen though... It successfully installs and then when rebooting, I get the splashscreen with the lock on the bottom with 'custom' under it, but tapping that, hitting the hard key under it, holding it, nothing seems to work... thoughts? Am I missing something? I thought it said to just tap it, or the had key under it..
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] carl1961:
When you reboot you should see safestrap boot screen for 10 seconds.

If not then your busybox must have not installed correctly.
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] 440bro:
After you install the busybox app. Open the app, then click install.
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] brandonhatty:
So I'm on official NC2 rooted with safestrap and already tried all the KK roms. I know I can't restore back to MJ5.... But will the MJ5 roms work with KK bootloader? I wan't to try some of the other roms that I haven't yet but don't want to screw up the phone.
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] pmennen:
Can't make a screen shot

I just got a new unlocked SM-N900A and everything tests out great so far (voice, 4G, mms using Airvoice wireless, GPS, camera, sound, etc).

One thing I can't figure out however is how to make a screen shot.

I saw this video http://xdaforums.com/showthread.php?t=2473117 and it says to use

1.) Home button + power.

Flat out doesn't work. And I've held them down for a LONG time and tried many times.

I also tried power plus vol. down which I've seen is sometimes used.

He also mentions the Karate chop method.

Flat out doesn't work either.

He mentions the gesture setup, but when I go to the gestures page there is no mention what so ever of screen shots.

I've seen on some phones there is a screen shot option in the power menu ... but I don't get that option in the power menu.

I sort of took a screen shot by holding the spen button down and pressing onto the screen and then copying this to the clip board.

However I haven't yet figured out how to save the clip board picture to a file. Even if I could, that multi-step proceedure is more complicated than I was hoping for.

By the way, I've got KitKat build number KOT49H.N900AUCUCNC2.

This is in itself a surprise to me. I thought out of the box it is supposed to have Jellybean?

I probably wanted KitKat anyway ... but I'm wondering if this means my unit wasn't really new?

(It looks pretty darned new at any rate).

Thanks.

~Paul
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] hedrizs:
Moving from rooted 4.3 MI9 to Dynamic Kat 4.4.2

Hello..i recently received an unlocked att note3 on 4.3. I rooted with towel root, deleted bloatware including my magazine which i believe is causing touchwiz home to stop..my present location has no 4g network..so the phone keeps dropping network..

Would be most delighted if i could get a step by step procedure of getting Dynamic kat 4.4.2..and does the rom have multiple connection options like gsm,wcdma, wifi tether enabled??btw the sim work perfectly with my gti900. I cant get ota updates also
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] brisinger08:
Someone more seasoned can probably help with what's actually causing the issues (I have no experience with unlocked phones) but I think the gesture you're looking for is a "palm motion"...I'm not sure if that's what you mean by karate chop but basically you wipe your hand across the screen. Hopefully that will work for you temporarily!

Also NC2 is official kitkat and as far as I know all new note 3s have that out of the box no more jellybean for us!
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] carl1961:
You have to long press those two buttons at the same time it is tricky. You can also use the stylus pen, press button on pen while touching screen.
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] brisinger08:
I had trouble with my magazine too I think there's a touchwiz launcher with my magazine removed somewhere around here...but this should get you to Dynamic Kat:

First, to get from MI9 (4.3) to NC2 (4.4.2): follow all steps 1-6 in the first post of this thread ...use the screenshot under Odin 4 File Install as a guide for a complete wipe/factory reset otherwise follow the Odin One File Install - huge thanks to [MENTION=3271517]carl1961[/MENTION] for the guide!

Second, to flash DK rom (all of the steps below are in the Dynamic Kat thread read through the "prerequisites & install instructions" for a fuller description of the process):

1) download the rom (and theme if you want) onto your sd card...current version of Dynamic Kat is 5.0 as of yesterday :)

2) reboot and enter safestrap recovery

3) wipe/factory reset

4) install the rom first and then install a theme if you downloaded one

5) reboot and let rom settle for 5 min before going through the set up screens

You might want to check out the full features list in the DK thread, but yes gsm, wcdma, USB, BT, and WiFi tether are all possible. Not sure what's going on with the sim but ota updates won't matter while you're running a custom rom like dynamic kat :)
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] Adambeat22:
Safestrap issue: I upgraded to Safestrap 3.75 and accidentally pressed, "install recovery" twice. I can boot into recovery just fine, but now when I try to open Safestrap, it force-closes and I cannot get in. Please help!
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] carl1961:
Go to your application manager under general section in settings. Find safestrap app and wipe cache.
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] Adambeat22:
I tried that. Didn't work. Also tried to restore from nandroid with no luck. Using Alliance ROM, if that makes a difference.
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] carl1961:
So far most safestrap weird issue like that took a reinstall of nc2 to fix.
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] Adambeat22:
Is nc2 available for AT&T Note 3?
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] carl1961:
Yes thanks to [MENTION=5976292]BlackRam1500[/MENTION]

http://xdaforums.com/showthread.php?t=2703006

[ROM][Guide][FULL ODIN FILES][AT&T][NC2][OTA Update Fix][Soft Brick FIX]
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] Adambeat22:
Thank you, [MENTION=3271517]carl1961[/MENTION]
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] LuRock:
I just bought a 2nd hand att note 3 with NC2. Is safestrap my only option for custom roms?
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] Jaimesco12:
odin

hey guys I have on my note 3 4.3 N900AUCUBNB4 with safestrap. How can I odin to stock KitKat OEM factory reset ?
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] carl1961:
here is OEM files for Nc2 KitKat AT&T Note 3

http://xdaforums.com/showthread.php?t=2786043

---------- Post added at 03:42 AM ---------- Previous post was at 03:39 AM ----------

Yes and actually SafeStrap is a better recovery. It lets you install more than one ROM
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] LuRock:
So can I keep my stock backed up to safestrap along with a custom rom?
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] carl1961:
yes, just when you make a slot, after it finishes reboot and then go back into recovery and put custom rom on slot.
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] LuRock:
Awesome thanks. I'm coming from the S4 with old bootloader so safestrap is new for me.:)
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] graydiggy:
Unfortunately... Using anything but the stock slot will give issues. No idea why, but it does. It's always recommended to use the stock slot.
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] Adambeat22:
Agreed. Make a stock nandroid backup before you install the new ROM
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] XiphoneUzer:
mask wifi tethering

but just bought a rooted 900t for a friend on jb4.3. giving it to him in an hour.

whats the best app at this time to mask wifi tethering (I don/t mind paying/donating)
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] 440bro:
I am unaware of an app that can mask, or hide your tethering. It's almost impossible to since there's sooooo many ways a carrier can tell what you're doing. But pdanet is a very popular app for tethering and now includes foxfi.

https://play.google.com/store/apps/details?id=com.pdanet
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] sethers:
Samsung fan new to flashing. soft bricked my note 3?

i have the ATT Note 3 with the locked bootloader. i cant rememeber the model name but i think its like I900A. anyway i have had it rooted for about 5 months or so and i have had safestrap and busybox and use Xposed wanam. also using twrp and titanium backup. well i have never flashed anything on it cuz ive always been sketched out with the locked bootloader and not being able to flash kernals and all that. so yesterday i figured i would try one out and see if i could get it. i used the "S5 Experience" rom and i downloaded it from MEGA onto my ext. SD under a new folder i made called "s5 experience". i then went into recovery mode through safestrap and went to "backup" and then made a backup of data, cache, and system. after that i went to "wipe" and did a factory reset/wipe. when that was done i went to "install" and found my "s5 experience" on my ext. SD and installed it. when that was done i rebooted my device and it popped up with the samsung note 3 emblem and under it the little lock underneath it in the unlocked position just like it always has. then went to safestrap with the little red robot and "safestrap: disabled" like always. so i hit continue and from there is when my problem started. the blue LED light on the top left turned on and stayed on but the screen stayed black. this is the problem i am still having right now. if i press the power button it will vibrate or double vibrate and eventualy if i hold it down i can get it to restart. after that i went into recovery again and tried to restore from my backup i had made just earlier. when i try that it goes for a while and then will eventually say that restore has failed. ive mesed with some of the settings and stuff in the twrp recovery interface but not much because im new and not sure what i should and should not be doing. so i started looking here. i didnt find any help on the S5 Experience forum and i havent found and other forums that have this problem except maybe this one. so i am asking for help, if someone would be so kind as to walk me through how to fix my phone and what i did wrong it would be greatly greatly appreciated. if at all possible i would love to keep all of my pics and apps and stuff but if that is not possible then i wont complain if i have to lose it all. i would be happy just to have a working phone again. thanks in advance and sorry if i have posted this in the wrong place.:confused:
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] Adambeat22:
Post #1081 in this thread has a forum link that will show you how to go back to stock OEM. You'll have to re-root afterwards though.
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] sethers:
thanks Adambeat22. i will check out that link when i get back from work. as a side question how did you find that post out of all the thousands? i have a hard time finding related post when theres so many.
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] Adambeat22:
It was a reply to a similar question I asked ?
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] brisinger08:
You can also search within a thread at the bottom right of the page as opposed to searching the whole forum
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] hsdubb:
I am rooted right now.

How do I revert to stock?

I am experienced in the Apple jail breaking scene. new to android rooting.

What is the apple equivalent of doing an iTunes restore to erase any possibility of a jailbreak?
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] jerrycoffman45:
http://xdaforums.com/showthread.php?t=2838117
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] PeRFeCK:
Apparently my searching skills are no good today.

I just rooted, I am looking for a guide or list of apps that are safe to remove after rooting. I don't really want to mess with flashing custom ROMs yet, I will be happy without some of this AT&T bloatware. I found a list of stuff *not* to remove but it was huge and was on a site I am not familiar with.

Thanks in advance :)
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] carl1961:
Remove_KNOX_Galaxy_Note-3_AT_T.zip

Removes:

KNOXStub.apk

KNOXAgent.apk

KNOXStore.apk

KnoxAttestationAgent.apk

KLMSAgent.apk

ContainerAgent.apk

KNOXStub.odex

KNOXAgent.odex

KNOXStore.odex

KnoxAttestationAgent.odex

KLMSAgent.odex

ContainerAgent.odex

Folder secure_storage/com.sec.knox.store

Galaxy_Note_3_KitKat_AT_T_App_Remover_Recovery_Installer.zip

Removes:

APO_ATT.apk

attMessages_vpl_ATT.apk

myATT_ATT.apk

skyfireToolbar_ATT.apk

YPMobile_ATT.apk

SmartWifi_vpl_ATT.apk

BeatsMusic_vpl_ATT.apk

WISPr_Android22_postpaid_ATT.apk

attCodeScanner_vpl_ATT.apk

FamilyMap_vpl_ATT.apk

Lookout_ATT.apk

digitalLocker_ATT.apk

ready2Go_ATT.apk

Telenav_ATT.apk

WildTangent_ATT.apk

DriveMode_ATT.apk

com.mobitv.client.tv.apk

com.att.android.attsmartwifi-1.apk

com.att.android.attsmartwifi-2.apk

com.att.android.digitallocker-1.apk

com.att.android.digitallocker-2.apk

com.att.android.mobile.attmessages-1.apk

com.att.android.mobile.attmessages-2.apk

com.drivemode-1.apk

com.drivemode-2.apk

com.mtag.att.codescanner-1.apk

com.mtag.att.codescanner-2.apk

com.telenav.app.android.cingular-1.apk

com.telenav.app.android.cingular-2.apk

com.wavemarket.waplauncher-1.apk

com.wavemarket.waplauncher-2.apk

com.mobitv.client.tv-1.apk

com.mobitv.client.tv-2.apk

Galaxy_Note_3_AT&T_KitKat_MobilePrintSvc_App_Remover_Recovery_Installer.zip

Removes:

MobilePrintSvc_CUPS.apk

MobilePrintSvc_CUPS_Backend.apk

MobilePrintSvc_Epson.apk

MobilePrintSvc_HP.apk

MobilePrintSvc_Samsung.apk

MobilePrintSvc_WFDS.apk

com.sec.app.samsungprintservice-1.apk

com.sec.app.samsungprintservice-2.apk

com.hp.android.printservice-1.apk

com.hp.android.printservice-2.apk
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] brisinger08:
Thanks [MENTION=3271517]carl1961[/MENTION] I was wondering if those print 'services' were safe to remove/freeze! :good:
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] PeRFeCK:
yes, thanks very much!
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] LuRock:
Question? With safestrap can we only flash Roms that are built for safestrap or can we flash other TW based Roms? Thanks..
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] CryptKilla:
Hey guys,

I am new to note 3. I have the N900A model.

I moved to Europe and would like to have the EU ROM on it.

Is this possible ? When yes, in what forum should I take a look.

Tnx a lot
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] carl1961:
try [MENTION=3105374]bri315317[/MENTION] Dynamic Kat 5.0 it is based on international
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] CryptKilla:
I guess I have locked bootloader. Is it possible to unlock?

brg
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] CryptKilla:
No one can help a bit?
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] jerrycoffman45:
nope cant be unlocked yet
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] CryptKilla:
How can I check if I have locked one?

Tnx
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] jerrycoffman45:
if it is att note 3 it is locked
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] CryptKilla:
Attached scrrenshot.
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] SladeZero:
Well one of the XDA portal post for today deals with your issue... at least I think.

Since you can only root your phone, i think this all you can do to make it work in another country. I was sure unlocking the sim is allowable by ATT provided you own the phone and your bill is in good standing.

Check this post here:
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] CryptKilla:
Sim is not locked. ;) I was talking about bootloader.
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] jerrycoffman45:
yep its locked
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] CryptKilla:
No way to upgrade to 4.4.2? :(
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] brisinger08:
Yes you can upgrade to 4.4.2, but you will be locked into the new bootloader with AT&T there's no way around that
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] jenoveroth:
ROM w/o microSD

Hopefully a simple question:

I'm trying to use Dynamic Kat 5.0 GPE with Safestrap 3.75. Do I need a microSD card to do this? My phone is currently rooted with Safestrap installed and ready.

So, anyway to install a new stock rom using Safestrap without a microSD card?
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] graydiggy:
I answered your question over it the international forum.

SD is not required.
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] nespid:
wanam xposed 2.6.1 compatibility?

Can anyone verify for me that updating xposed framework from 2.4 to 2.6.1 will not cause foreseeable issues?

towel rooted sm900a on 4.4.2

Thank you
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] graydiggy:
Why would it?
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] nespid:
Did you mean "why wouldn't it?"
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] 440bro:
I think he meant "why would updating cause issues?"

I updated and have zero issues. If you have issues please post them or we'll just keep saying it wouldn't if it would. But if it would then it wouldn't!
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] nespid:
Thank you.

I always like to check before changing anything root related.

I've bricked too many times from simple updates.
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] 440bro:
The xposed framework won't ever give you issues. It's what you do with the modules that can get you in trouble.
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] nespid:
Gotcha.

Thank you.

I see that a lot of them are rom/device/ kernel specific.
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] 03brooada:
Note 3 900a UK 3G

Hi,

Am I right in thinking that the 900a does have the 2100mhz frequency that UK 3G operates on? I live in the UK and recently bought the phone from eBay and it's only seeming to connect to Edge on my 02 network.

Thanks to anyone who can clarify this for me.
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] brisinger08:
Yes check your APN settings are right for O2 network that could be the issue settings>more>mobile networks
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] CryptKilla:
Guys,

I am stil on following version:

Android version: 4.3

Baseband version: N900AUCUBMJ5

Kernel Version: 3.4.0-1625098

Build number: JSS15J.N900AUCUBMJ5​

I have read that 4.4.4 will come soon, but what is about 4.4.2...Should I update to 4.4.2 ?

I am not anymore in USA and on AT&T network, so I need to manually download files and update. Any suggestions ? Which one and how?

btw..I want to stay on official releases for now..I've read that custom roms are too buggy...

Tnx a lot
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] Psyche0ut:
I recently rooted, I can't Power Off, it just reboots.

Just like the title says, I press the power button go to power off and the phone reboots and never turns off. I recently used towel root, and Xposed, Wanam and d/l just a couple modules. I turned off 4 option reboot and deleted some of the modules but still can't get this note to shut down. I held down the home button and the power button until it did a reset and then tried again to do a shut down to no avail. Should I at this point just pull the battery out? Thank you in advance. If I need to be more specific with my modules let me know. Thanks.
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] zaptear:
I have not found anything on Google about 4.4.4 coming to at&t soon
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] cold_muddy4:
Hi Galaxy

If you use the Xposed mod HiGoogle, it will change it to Google Now when you say "Hi Galaxy." Does anybody know how to change the wake-up phrase on the Note 3? Seems like Samsung took out the option on this phone and I want to add my own custom phrase.
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] AndroidPr0:
Note 3 AT&T - default clock replacement

I have am AT&T Galaxy Note 3. I am on 4.4.2 dynamickat rom through safestrap, rooted with towelroot. I was wondering how to replace the default touch wiz clock app with the default aosp Google one.
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] Bradt726:
Wifi Calling on T-Mobile Service

I have the ATT version of the Note 3. It is running TweakedN3.2.X on Android 4.3. I am using it on the T-Mobile network with no problems. The only thing I would like to "fix" is the wifi calling. I see it in the TSM parts menu but it is unable to be changed. Can someone please point me towards the correct post or just tell me how to enable it? I have searched and searched for two days but have not found the answer.

Thanks in advance!!:good::laugh::good:
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] electrofryed:
I had that issue recently.. I pulled the battery for 60 seconds, put it back in, turned it on. Then it was able to power through normal methods.

Hope this helps

(((Super Nerdified 4.4.2 Note 3 n900a

Dual boot thanks to Safestrap

FireKat v8

DynamicKat GPE v6

bobcatroms awesome theme with my own personal touch.

Who's the genius who thought blinding me at night with ugly white screens was a good idea? SMH)))

---------- Post added at 02:11 AM ---------- Previous post was at 02:08 AM ----------

Although I like the custom 4.4.2 roms, the battery life is horrible with the update. 4.3 had much better battery management. 4.4.2 was a little smoother though.

It's up to you what you want to trade off.

(((Super Nerdified 4.4.2 Note 3 n900a

Dual boot thanks to Safestrap

FireKat v8

DynamicKat GPE v6

bobcatroms awesome theme with my own personal touch.

Who's the genius who thought blinding me at night with ugly white screens was a good idea? SMH)))
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] razen_kain:
So I just went and got a new note 3 SM-N900A and Id like to root it and install TWRP but Im reading all this about safestrap and locked bootloaders... Im still on stock 4.3 can I install a custom recovery? And if so, whats the best way to do it?
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] carl1961:
Look at my signature and you find all the files you need on that site
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] someone0:
I just brought a used N3, have looked at N4 and I didn't see anything impressive about it nor Note Edge(actually I see it as one more fragile thing to break). I came from Note2 and Nexus 5. Used to have N2 from sprint and brought the Nexus 5 as interim, but I have grown the need for extra storage(microSD), large screen(maybe not the 6inches+ large as they are kinda cumbersome to use as car GPS). And from time to time I feel like I missed a good stylus. I have also used to have a Carbon ROM on all my devices, including Nexus 7. Now I realize there is no Carbon ROM. Since I brought a used N3, I guess I shouldn't care about tripping the Knox. But the bootloader still locked and that is a problem. It came with NC2 stock. Should I tried to live with stock+root and customize out of it or is there is a good ROM I can use for people coming from Carbon ROM. I also missed the privacy guard. I think there is something similar in Xposed! Any (good) suggestion.
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] AndroidPr0:
I had a system ui crash loop and had to factory reset my phone because of xblast tools. Be careful with every xposed module you choose to install and activate.
[AT&T Galaxy Note 3 Q&A, Help & Troubleshooting] t-roth:
Is there an official 4.4.2 update for the N900A

I just got a used N900A that is stock, unrooted 4.3. I've looked around and it sounds like there should be an official AT&T 4.4.2 update. When I try to update my phone through settings I get a message that the update was interrupted, and when I try it a second time it says my phone is up to date. I also installed the latest Kies which says my phone is up to date. I'm also on Cricket if that matters, but I did try an AT&T sim and got the same message.