yashsingh1/xdaforums huggingface dataset:
[One (M7) General] skyfury:
All pictures taken with my HTC cam are definitively uniques. I can confirm that there is a purple tint on em, but i always have to try different settings to correct the pictures. Should be the same with other cams (with or without any tints). Correct me if i am wrong! :)
[One (M7) General] Karupan:
After putting up with the purple tint for about 5 months, I finally had to send it in for replacement. It had definitely become worse after the 4.3 update and the camera had become quite unusable. Unfortunate, because I got a piece with flawless build quality when everyone was complaining about gaps in the construction. Lets hope they don't ruin the device in the name of repairs!
[One (M7) General] LikeaG2root:
I owned my phone for 5 months before I sent it to HTC for repair in November after using 4.3. Like you say the camera was unusable. Everything else was great. I was unlocked, s-off, and supercid. I sent them the phone while still s-off but locked and stock ruu. From the day I shipped to the day I received it back was 9 days total and that was during Thanksgiving holiday. The camera works awesome now and no physical evidence on device from repair.

To those that are saying HTC does not repair devices...you are wrong. Mine and many I know had theirs repaired. My phone had no Beats Audio logo(rubbed off) when I sent it plus it was s-off. Phone was returned in same condition.

Sent from my HTC One using Xparent Skyblue Tapatalk 2
[One (M7) General] crnkoj:
Well I had gotten a new-refurbished one. Sadly it had more faults including camera tint... Brought it in again, let's see what happens now. Sure hope the tint is at least gone... It however was fully stock with s-on, original Cid, mid and bootloader.
[One (M7) General] vegetaleb:
This is my 2nd One which I bought used (produced in May) and I want to root it with Rumrunner because it has been updated to Sense 5.5 hboot 1.55.

The camera has perfect blacks in AUTO and a slight purple line on the lower border at 1600 ISO.

Given the manufacturing date I am pretty sure if it had to get purple tint it would have already (my 1st One was bought in May and got purple tint in August), I have seen lot July and August batches getting purple tint in October...so it looks like total purple tint comes after an average of 3 to 4 months.

Ok so my question is: did anyone noticed getting purple BECAUSE of Root??

Just wanna know before rooting
[One (M7) General] xcrazydx:
Root has nothing to do with camera. Lmao.
[One (M7) General] crnkoj:
I don't believe root has anything to do with it. Mine came "new" from HTC repair and it already had tint on stock 4.3, the tint was almost a perfect circle in the middle as wide as the height of the photo. Pretty sure either the modules are inserted faulty or something physical breaks them in the phone.
[One (M7) General] Ciebiada:
I would have never bothered with the device again If I believed the tint will come in a couple of months... Where is the logic?

In my opinion, all the occurrences when people said the tint developed in their devices over time, is when it took them a while to stumble upon this thread and realize they have a problem, they didn't notice before (the outside temperature may be a factor too).

P.S.

You don't need a Paypal account to send money. You know that right?
[One (M7) General] tomoffel:
Hello together,

I have a "massive" purple tint and sometimes it changes to a green.. If I have my phone in the pocket on a concert or a festival, it's impossible to take a picture.. My sensor file says:

st vd6869(1.0) cinesensor 2013-03-25

Phone is bought from o2 germany in April 2013 so I have to send the phone to them to repair.. Has anyone some experience with the repairing/replacing of the camera from the o2 germany partners?

My first one was send in because of the speaker on top and it took five weeks to repair and send me a different phone back.. I don't want to wait for another five weeks.. And also I don't want a different phone.. I have some scratches and dents and they make my phone personal..

Any information would be nice to hear :)

Gesendet von meinem HTC One mit Tapatalk 4
[One (M7) General] LikeaG2root:
I bought mine through T-Mobile. My phone works great through all the flashing and modding I have done. It had no issues except camera. This is why I did not call Tmobile for fix. I did not want to lose my phone and receive a refurbished device. So I called HTC and they even paid for my shipping. Got to keep my phone :)

Sent from my HTC One using Xparent Skyblue Tapatalk 2
[One (M7) General] Strife182:
How do you guys got HTC to send repair the device? I unlocked the bootloader in December and it seems they have the record, when I called them they told me that because I unlocked it the phone is out of warranty and I would have to pay for any repairs they do.
[One (M7) General] LikeaG2root:
Wow, they fed you a bunch of bull****. The camera issue is a defect they know about. Does not matter if you unlocked. They didn't even ask me about that and I sent my phone in while still s-off. You need to call them back and demand the phone get fixed and that you know many others who have had it repaired. They will try and say it's software but stay firm. They know they made the mistake.

Sent from my HTC One using Xparent Skyblue Tapatalk 2
[One (M7) General] gustav30:
How did you get HTC to pay for shipping?
[One (M7) General] onimkron:
Sorry that I can't help much, but I got my phone through contract with O2 UK. I went to HTC directly via the telephone number on their support page, they fixed the phone pretty quickly and sent it back with an OV sensor (the one with no date in the text file). If it helps, HTC only asked for my serial and IMEI number.
[One (M7) General] crnkoj:
Guys, so i have gotten my phone back form htc warranty, this time they have replaced the whole phone, as in its a totally new device, as if i would have bought it from the store (not FRU/refurbished like before) - the build date it 17. August 2013, as opposed to 15-20ish Mai 2013 for the phones that i had before. The sensors data has no build date and totally different as before (the data from the sensor before is quoted above) it only says:

ov ov4688 4M

i am still seeing a pink/violet tint in a perfect circle centered in the middle and expanding to the height of the photo, when trying to make photos of darker (black/dark blue) things. As well as a greenish tint when using flash to make photos of for instance documents.

So i wonder now, if im just too demanding or if this is again a faulty sensor..., The device does seem to be built rather well otherwise (though the sim tray isnt even inserted now, as well as the bottom speaker grill being above the glass, though the glass is not sideways this time at least). Ugh i just noticed, if i close the camera app or go into gallery from the camera app, the camera makes some rather weird clicking sound (neither of the cameras before did this), is anyone else hearing this?
[One (M7) General] gustav30:
Can some people who now have pink spot in center after getting your phone back from HTC post some of these samples? Might help in trying to decide how bad the pink spot is... I don't know what the lesser of 2 evils might be. Purple hue in really dark situations, or pink spot in center of pics but fine in low light....
[One (M7) General] crnkoj:
this is one of those pictures... :

https://www.dropbox.com/s/unabkgs4tkuv9j6/HTC_ONE_pink_tint_on_photo.jpg

actually it is especially visible in darker light situations/pictures...
[One (M7) General] piimp:
yeah man, i got my phone back from repair last week and this is my issue exatly, its worse in low light and even with light you still see the big ol pink spot in the middle. So i sent it back to htc that same day i received it and asked them to replace with the latest sensor available because this one had an october 20th date. I guess ill see when i get it back this week if they fix this issue.
[One (M7) General] Nightizm:
thats weird
[One (M7) General] gsusx:
just had mine back camera and a few other bits changed, purple tint gone

battery life is still **** tho
[One (M7) General] crnkoj:
keep us update about it please.

Mine must be around august or so, so still older than yours. And as said before it makes weird clicking noise when closing camera app or going to gallery directly from camera app (as if it shuts down the optics in the camera), but there is no such sound when opening the camera app

at least you dont have the tint anymore.
[One (M7) General] gustav30:
I think that sound is the OIS kicking in and out when entering/exiting the camera app. I could be wrong but don't think it's anything to worry about. Mine does that sometimes as well. I remember that being an issue very early on when the One was released and people reporting that clicking noise.
[One (M7) General] crnkoj:
no but for me it only clicks when exiting, not entering, which is weird, if it woudl be both id just dismiss as normal
[One (M7) General] allhill:
i just get my ONE back from HTC Care Indonesia, got the same sensor as yours, but at this moment, doesn't have any issue like yours..

:confused: hope there will be no more issue again...

test my flash in dark room, first get green photo :rolleyes: i shot my white wall room, the second shot, get a little bit brown...

and i notice the flashlight a little bit green :(

if i see my repair report from HTC Care, in the box of spare part written :

1. Camera LITEON 4Mpixel L9598A3 OV4688 AF 13P1BS402 24.06*11.6*5.4MM Lar

2. Copper FoilMTM VCM CameraWJE

a little bit out of topic, my ROM is from htc1guru reset, have superuser.. did it will get OTA update? thanks
[One (M7) General] crnkoj:
Never would've thought that liteon is the supplier of those cameras. I have green tint with flash myself... And still slight pink without, actually on dark areas it's almost as bad as the one before... The phone is otherwise a totally different device (finally decent build quality), even the texture of the black body is smoother compared to the other two...

edit:

wow the camera quality is each day worse, as in literally each day... Now its green on the edges and pinkish circle in the middle...:

https://www.dropbox.com/s/wyfg1alz8yv1543/IMAG0029.jpg

https://www.dropbox.com/s/2gjzmrr279infm3/IMAG0031.jpg

i wonder if its worth bringing it back because of this, since the rest of the phone seems proper (even the battery seems to be better than what i experienced before).
[One (M7) General] donkeykong1:
Mine is just the opposit. Camera works great now, but my battery is far worse and build quality is a disaster. Upper side of the screen is lifted from the frame, on lower side I can see the lights between the screen and the frame. Looks like it's been assembled by drunk six year old
[One (M7) General] crnkoj:
hahaha, (sry), my second device was like that ..., camera still sucked. Id say bring it back, perhaps you get a brand new one like i did (the person at our warranty service said that since i brought it in a second time they are giving me a brand new one, perhaps it will be the same for you).
[One (M7) General] donkeykong1:
Thanks for the tip. Going to take it back tomorrow :thumbup:

How did I manage to quote myself? Sorry, something's wrong with my xda mobile app :silly:
[One (M7) General] xmas88:
Just got mine after a a 2 weeks repair and it had the camera sensor repaired, liteon one. But now I got the green tint all over the place, really annoying. sent it back for a repair again :(
[One (M7) General] PratoN:
Well, wish me luck! My phone should arrive at the repair facility by the end of day today.

I had the pink camera issues (with the weird melting zebra streaks/lines on it) as well as a blown speaker (the top one). I never even used it for music, only thing I could think that would have done it is when Waze recalculates the route and makes that high-pitched *boop-beep-boop-beep!*

I just hope it's smooth sailing after all of this.

EDIT: And now I remember why I got rid of my MT4G; the internet is unbearably slow. At least the developers here are still making ROMs! Thanks guys/gals!
[One (M7) General] allhill:
after around shot with new camera module, the liteon... I wonder that sometime the picture a little green almost all spot!

need play with the exposure, touch to focus again to get the corret color :(

maybe i'll wait 1-2 months to re-claim to HTC CARE, hope the camera module is not the liteone again.
[One (M7) General] jimmy_135:
Hello I just got my HTC one from service center they fix my camera problem bt after solving this my phone is not detect on pc and it take long time to charge usually 6 hrs
[One (M7) General] crnkoj:
Use the charger to charge. If you are doing so already, try another cable and/or charger.
[One (M7) General] jimmy_135:
Yeah I charge through charger only Yh I think have to use another charger
[One (M7) General] donkeykong1:
Well, third time's a charm, I hope. I got a refurbished One with all sorts of problems and took it back to service an hour ago. Guy at service told me they'll give me a NEW phone and it should arrive some time next week
[One (M7) General] crnkoj:
hah, there you go!
[One (M7) General] dinocorn:
My One has purple tint randomly! Sometimes it is fine in low light, but sometimes it looks like I'm straight up swimming in grape juice. It did get better though when I replaced the crappy plastic lens with a glass one I cut out.
[One (M7) General] Nightf0x_007:
Does anybody have these issues

Front camera too noisey

Rear camera noisey in yellow light and in white light neon have a banding + in video (normal and in full hdr too too noisey)

In addition to this i have the pink spot in the middle of the camera sometimes avaliable and sometimes no

Color tints in low light

I knew the issues i wrote down means a defected camera and needs repair and i am going to send it to fix but the issues up does anybody have them ?
[One (M7) General] Prophet16:
Ok guys, so I got my phone replaced for the 3rd time yesterday. The last 2 devices had a serial number that started with HT34, meaning it was built in April 2013. Both those phones had terrible tint issues. Now my new phone has a serial number starting with HT39, it was built in September. And the phone is perfect. No camera tint ever. I can take picture in a pitch black room and the photo is completely black. Also, HTC seems to have made quite a few changes to the new devices. This new one has clearly better sounding speakers than the last two, it's louder and has much less crackle in the sound, and the notification LED is also a bit brighter. If you guys still have warranty, go to your carrier store and tell them that the devices with HT36 or higher have the camera issues fixed. I told them that and they luckily got me a device that was pretty new. Just try your luck and it'll be good.
[One (M7) General] allhill:
my rear camera sometime a little bit green... and the front facing camera more noise that the first one came with my one

:crying:
[One (M7) General] ac3kill:
I got a ht35 that's flawless was repaired though cinesenseor 9/17 no pink tint couldn't be happier glad I stuck threw the bull crap of having to send it in 3 times

Loved when all my old relatives were. Blown away by the pictures asking me if it's super hd haha deff worth it love this phone
[One (M7) General] bigfdaddy2:
I believe my phone has the purple tint issue would u agree ?
[One (M7) General] crnkoj:
Most definitely. Jokes what htc is trying to sell...
[One (M7) General] onefasttreopro:
Well technically we can't be mad at HTC for the issue, you have to keep in mind that they can't check every single phone for entended periods of time, this problem IS coming up after some time of use....it sucks I know...mine didn't develop the pink/purple issue until a couple weeks into ownership. Hopefully HTC takes care of the ones being sent in and eventually learn something from it.
[One (M7) General] v1rk:
Thats unlucky man, i got two htc one both unlocked models to any carriers and have no purple tint at all. I mean you could give a call to htc to have it repaired if under warranty
[One (M7) General] crnkoj:
Well, I don't think it's like that. I have my third htc one now (bought first, second refurbished from warranty for first one, third one totally new from warranty for second one) and all of them have the camera issue. First two had pink circle in the middle, last one has green halo around and slight pink circle in the middle... Second to that all the phones were poorly assembled (first one disastrous/unusable pwr button, second one still broken pwr button, and screen sideways in relation to speakers, third ones sim tray is sticking out and can't be fully pushed inside and bottom speaker grill is over the screen and a small gap is seen between grill and polycarbonate on the bottom). Perhaps I have bad luck, but 3 in a row that are broken doesn't stand up to statistics even... That is why I say they have poor quality control...

here the pics from my latest one:

https://www.dropbox.com/s/o41re3ea4424jlt/IMAG0027.jpg

https://www.dropbox.com/s/wyfg1alz8yv1543/IMAG0029.jpg

the first two images should show light brown wood, obviously its all greenishly tinted, the second two shoudl show a white wall, where one can see the green tint at the edges and a slight pink in the center.

https://www.dropbox.com/s/2gjzmrr279infm3/IMAG0031.jpg

https://www.dropbox.com/s/7oha1tvtmb7shwb/IMAG0035.jpg

https://www.dropbox.com/s/j7rqy6tx10jk8a9/IMAG0036.jpg

this last one possibly shows it the best, it should be dark blue fabric, but yeah its pink in the center and greenish outside...

these arent nearly as bad as what bigfdaddy2 has, but still make it unusable if you make photos where you never know if it will be pinkish or greenish or a mixture of both...
[One (M7) General] Osama Zabin:
I got my phone replaced few days back, camera seems much better but I can still see the a little bit of purple tint,it's more obvious when you try to take a picture for completely black object.

By the way,the replaced phone has yellow screen,slightly yellow, but can live with it!

I believe tint issue is related to temperature, at least with my old HTC One, photos were much better after cooling down to 20 deg Celsius inside freezer ;)
[One (M7) General] hello00:
had this problem too..
[One (M7) General] crnkoj:
Yeah guys I'm in sort of a bad situation... The phone is just awesome now : battery holds for 4 days on moderate use, screen is gorgeous and even the speakers sound great, as well as its has a pvs3 cpu, but the camera is just terrible again, like on the photos before... Really not sure if I should bring it in again or not...
[One (M7) General] dragonesdenano:
You are rite, in my case i bought outside plus taxes spent almost 1000 dollars. Got tinty camera

Here my pic

In Argentina there is no Htc. Sending my One outside will cost me a lot, i can't afford that, as economy here is terrible now. So i have a great phone without a camera.

Its sad what i will say, i love htc, really. But i recommend not to buy a phone without an official support in ur country.

My next phone won't be htc for sure.

So almost 1000 bucks to the trush.

Its my second htc, the first one was Hox, also a tint green at the bottom on the left.
[One (M7) General] crnkoj:
ah yes, this certainly sucks mate, at least i have relatively decent htc service/support here. Still having to send it 2 times and now a 3rd time, just for it to get proper camera, but risking a wonky case or something else, is most disappointing... I think ill wait like 3-6 months, than bring it back and hope to get a new one again ^ ^
[One (M7) General] manups4e:
If you go in sys/android_cam_vcm/ there are some file that configure the camera, all of them are setted at 10000 on my phone, someone can explain why or what is this 10000? are they the same in a NO PURPLE camera?
[One (M7) General] MoshuXXL:
The purple tint is a hardware problem. No software tweak/setting will resolve the fact that the shielding and camera sensor are damaged. At most some software tweaks could mask it to be less visible.
[One (M7) General] manups4e:
understood :)
[One (M7) General] nkawal:
Although, its hardware issues. Software has a lot to play as well. I'm running Insertcoin ROM and phone takes a while to heat up where the pics then have the purplish tint. I tried ViperROM and purplish tint was there within 5 minutes. So I think that software AMD tweaks do have a lot to factor in.
[One (M7) General] MoshuXXL:
What you are describing is that the problem is heat related. The tint appears only after the phone temperature goes above certain temperature. So it's logic that a software that heats up the phone faster will also make the tint problem faster and vice-versa.
[One (M7) General] crnkoj:
all of my phones had the tint just by turning them on and making a photo, its possible that with heating it gets worser, but its permanently there.
[One (M7) General] MoshuXXL:
Once the phone developed the problem it's permanently there. More damage to the shielding foil more quickly appears the tint related to the temperature of the phone. Some phones have this since factory it's true. Probably they are damaging the camera module by testing the phone at the factory I suppose.
[One (M7) General] crnkoj:
yeah, but my phone was new, as in literally out of the box from warranty and it had it. (well i guess they test it at the service, so they might be overheating it already...)
[One (M7) General] dragonesdenano:
Htc should test, so we don't have faulty camera. If the phone is ok, even a used one should be ok. Hahaha.

A one without a proper canera is like a Ferrari without an engine.

So my ferrrari had no engine. So depressed to have this one. Too bad Htc, too bad. One day will smash my one against the wall and buy a Samsung. At least i got support for it. Well, Samsung is everywhere, thats why htc is where it is. Nice all, but not enough
[One (M7) General] graffixnyc:
The one I have now definitely gets the tint when it heats up. I watched it happen. Lol

I spoke to HTC 3 tier support today here in the states. She mentioned they knew of the issue. I even stated how I read they changed the camera module and all which she confirmed. I also mentioned I noticed it when the camera "heated" up and she confirmed they knew that as well.. So she set up a repair for me and is even sending me a return label.

She told me If it comes back as out of warranty because of a bootloader unlock (which mine wasn't "officially" unlocked so I'm good) they would even override it and make them do the repair as they know it's a HW issue and not something related to the bootloader being unlocked. She seemed pretty knowledgeable. I told her about the GPE conversation process I did and she thanked me because she used it to convert her sense one into a GPE. Hehe

So it seems like HTC in the states at least is very aware of the issue..
[One (M7) General] EtherealRemnant:
I'd be lying if I said that this issue isn't really pushing me towards not wanting the One+ or whatever they end up calling it. I really hope they fix it.

I've had it for months now... But I don't want to swap an otherwise perfect device through T-Mobile to get a refurb that could have any number of common build quality issues so I've dealt with it but its gotten worse with time to the point that my camera is completely unusable without decent lighting and that pisses me off.

I took out my MOGUL the other day and snapped a picture to show the friend I was selling it to that the camera still worked. THAT picture in low light looks better than my One does now. :\