yashsingh1/xdaforums huggingface dataset:
[Galaxy Note 3 Q&A, Help & Troubleshooting] lahoof:
Work Around..

I'm on my third Note 3.. all of them have suffered from the reboot issue. I have tried so many tests, patches, fixes, etc. that have made claim to fix the issue but the only way that I can make absolutely certain that the phone reboots without issue is to make sure that mobile data is turned off before I switch off or reboot. I can achieve the same result by putting the phone into air plane mode then allowing WiFi. It works every time. It is a bit of a pain in the ass but nothing compared to rebuilding your phone twice per day. I'd rather do this than be without my Note 3.

On occasion when I've forgotten to disable mobile data (or thought I'd see if the problem is sorted) there seems to be a range of severity of reboot issues ranging from "fixed if you remove the sd card &/or SIM card" through to screwed whatever to do" where the only remaining option is to factory reset/wipe data & start all over again.

The "disable mobile data" method has never let me down. I've been refining this process for three month over three phones. I'n in the UK with the Three network. Hope this helps someone; this is a real bugger & it has definitely damaged the Samsung brand in my eyes.
[Galaxy Note 3 Q&A, Help & Troubleshooting] gsmlab:
reboot loop Note3

Hi everyone.

I have a NOTE 3 and had the reboot problem, but mine seemed to be worst becuase when it wasnt rebooting all apps were failing to work, even the samsung apps.

I tried all the solutions on the internet and nothing worked.

I did a full factory rest and it was still failing.

So I took a battery from my friends NOTE3 and tried again, and everything was working like normal.

So i bought a new battery on line.

The only thing that finall worked for me was a new battery!!!

I replaced the Note3 battery for a new one and now it works perfectly again.

We'll see for how long.

Michael
[Galaxy Note 3 Q&A, Help & Troubleshooting] kenan77:
Hey dear XDA-Devs and Members,

I've noticed, that my Note 3 reboot and wipe everything by itself.

I tried everything without SIM and SD card. I even made a full data/wipe factory reset. But everytime it reboot and wipe itself again. What can this be?

I usually never ask since I'm a member of this genius forum. I always try by myself only with reading postings of devs and members. But now I'm out of my mind. :banghead:

Thanks for any answer ... :thumbup:

Gesendet von meinem SM-N9005 ROOTED (Knox void: 0x0)
[Galaxy Note 3 Q&A, Help & Troubleshooting] gsmlab:
kenan77 try another battery, it worked for me

Michael
[Galaxy Note 3 Q&A, Help & Troubleshooting] kenan77:
Thanks Michael. I'll give it a try. :thumbup:

Gesendet von meinem SM-N9005 ROOTED & BobCatRom (Knox void: 0x0)
[Galaxy Note 3 Q&A, Help & Troubleshooting] M3r71n0:
Even for me it started with the MJ3 and continues with MJ7

The problem is that it shuts down unexpectedly.

I think the problem is unfortunately hardware (motherboard?)

To me a couple of times it has also deleted the wifi passwords on reboot
[Galaxy Note 3 Q&A, Help & Troubleshooting] kriszty:
well i think it,s related to the wifi/3g receiving , i installed a 3g/4g wifi booster, and after that no reboots, if i don,t use this program my note 3 started again with random boots !!
[Galaxy Note 3 Q&A, Help & Troubleshooting] M3r71n0:
I tried to set mode WCDMA / GSM without LTE and the problem remained

also makes even where the signal 3G is good

However, the problem was created by the new bootloader MJ3 and MJ7. Over 30 days with MI7 and MJ1, never problems
[Galaxy Note 3 Q&A, Help & Troubleshooting] arcmanov:
Exact same issue for me...and this method 'fixed' it. :good:

No more bootloop when I manually restart. I was wondering if I got a defective Note 3. :eek:

(btw... I am using a 64 GB Sandisk SDcard, and I can confirm that rebooting WITHOUT the SDcard installed does NOT cause the bootloop)

It seems that the 'Always scanning...' option tries to access your SDcard during boot, with disastrous results.

Samsung needs to fix that.
[Galaxy Note 3 Q&A, Help & Troubleshooting] evo4g63t:
registered just to say thanks, thought I had a defective unit but the disabling of wifi scanning fixed it! So now I dont have to worry about reboots anymore. Have they released a fix yet for this bug? I ask because I cant get updates since I am rooted.
[Galaxy Note 3 Q&A, Help & Troubleshooting] lahoof:
I'm on my third phone & five months in I agee that THE only way to ensure no boot loops is to ensure that the phone is in flight mode before it is powered down (either off or reboot). sd card may/may not be a factor, ditto apps, batteries and other things that people have thrown into the mix but the only thing that's a known known is that if the flight mode is engaged, the device will boot up normally.
[Galaxy Note 3 Q&A, Help & Troubleshooting] C00lBeanz:
To fix go to Settings>Wifi>Advanced>And uncheck 'Always allow Scanning", and reboot. VOILA!! I don't know if anyone posted this solution, but hope i helped some people. :D
[Galaxy Note 3 Q&A, Help & Troubleshooting] omega33333:
When my note 3 reboot 2 times instead of 1

:fingers-crossed::fingers-crossed:
[Galaxy Note 3 Q&A, Help & Troubleshooting] charliebrown0867:
hello guys! I'm from france. Sorry for my poor English.

have the reboot problem.

I'm with VIRGIN and note3 with Scover and HC 4 32go sd card.

NOTE 3 N9005 Updated VERSION ANDROID 4.3

AP:N9005XXUDMK2

CP:N9005XXUDDMJ7

CSC:N90050XXDMK3

When i leave to work i connect my Samsung Bluetooth head set HS3000 in note3 itself connected on power car (allume cigare in french). After then i listen hotmix radio with the same name application. Same thing happens with radioline or live radio apps. After then if the network(not in wifi) is poo r(i take every days the same road) the note boot and reboot. And then if anybody calls me the communication is chopped. The last note i have is third. Allway the same thing. If anybody could try to do that just to see if the same thing appens...

I gonna be crazy...

Thanks and waitting to read yours responses.
[Galaxy Note 3 Q&A, Help & Troubleshooting] jfg001:
Random reboots

Mobile SAMSUNG GALAXY NOTE 3 - MODEL- : SM-N9005 - FCC ID : A3LSMN9005 - SSN : -N9005GSMH - IMEI :Mod Edit removed S/N : RF1D9704LFT

October 3, 2013 : Mobile purchased from FREE MOBILE GALAXY S2 & GALAXY after S4

Since the early days , random reboot time and time going by breeding more frequently. I tried everything : no sd card, no additional applications, reboot. I had seen on the Android forums there would be an update , I thought that would solve my problem. Update ... 17, it changed nothing . I asked for solutions on many forums , not wanting to separate myself from my work phone , without results.

Friday, December 6, 2013 , I brought the SAMSUNG authorized service & FREE : PSM Angouleme 476 Route de Bordeaux 16000 Angouleme - May 79 69 76 35, He gave me a reset and update ( the same as I had already ) without result.

Without result = 1 SAV

Saturday, December 7, 2013 , I got my phone to 12 H with the service .

Sunday, December 8, 2013 : 3:00 AM to : reboot incessant until exhausting the battery. All day Sunday : RAS . All day Monday : RAS

Tuesday, December 10, 2013 : from 4:00 am to 7am constant reboot . I brought the phone to the service decides to send him ACEAN . The phone is received at ACEAN 62206 Boulogne as August 92 35 08 08. Sav the upgrades ' the same version that I already had ) and I receive it on December 26 .

Without result = 2nd service

26 , December 27, 2013 : RAS I regained hope ,

28 December 2013: at 14h reboot,

December 29, 2013: 7:30 , 8:18 , 3:24 p.m. reboot,

December 31, 2013 : at 5:15 , 5:25 , 5:40 , 8:35 , 5:32 p.m. reboot,

The January 1, 2014 : 5, 10:13 , 10:34 , 10:52 , 2:53 p.m. , reboot,

2 January 2014 : 8:30 9:25 p.m. , 10:36 p.m. , reboot

January 4, 2014 6:40 reboot

On January 5, 2014 3:35 , 11:22 , 1:30 p.m. reboot

Tuesday, January 7, 2014 : handed back to SAV

A phone of this price and so recent should work perfectly.

http://forum.frandroid.com/topic/174397-reboot-aleatoire/

http://www.galaxynote.fr/reboot-aleatoire-t13618.html

http://galaxys-team.fr/viewtopic.php?f=123&t=39124

http://www.forum-generationmobiles.net/t73199p15-aide-reboot-aleatoire

http://www.phonandroid.com/samsung-galaxy-note-3-victime-redemarrages-intempestifs.html

http://www.phonandroid.com/forum/reboot-aleatoire-t76676.html

http://www.planetegalaxy.com/forum/reboot-aleatoire-t25948.html

http://xdaforums.com/showthread.php?t=2549282&highlight=reboot&page=2

http://xdaforums.com/showthread.php?t=2467005&page=29

http://xdaforums.com/showthread.php?t=2489785

http://www.etradesupply.com/blog/solve-samsung-galaxy-note-3-problems/

http://www.phonesreview.co.uk/2013/10/17/galaxy-note-3-reboot-problem-emerges-update-needed/

http://www.cultofandroid.com/43344/random-restarts-boot-loops-on-your-galaxy-note-3-youre-not-alone/

The problem seems known and no solutions on the net.
[Galaxy Note 3 Q&A, Help & Troubleshooting] tabouzid:
My Issue is resolved permanently after upgrading to KitKat

Hi All,

Just to let you know that after upgrading to the KitKat version of android my Note 3 start working finally. I was not able to use it at all till I forced the Poland Firmware and installed it.

I hope this answer may help how still facing the bizarre, strange and random behaviors of the Note 3 under the 4.3 android version

P.S: I was testing my phone since the 10 January to be able to post as certitude as I was not able to you my phone more than 2 h before. The Battery life it's become just Awesoooooooooooome.

Have a good day :)
[Galaxy Note 3 Q&A, Help & Troubleshooting] Narada2XK:
Have any of you all experienced any other symptoms like the users in this thread?

See here: http://xdaforums.com/showthread.php?p=48755368
[Galaxy Note 3 Q&A, Help & Troubleshooting] henklbr:
Has this reboot-problem been solved in KitKat (Android 4.4.2) permanently?

Also with the option "always allow scanning" enabled (that was the main cause of the bootloop!)?
[Galaxy Note 3 Q&A, Help & Troubleshooting] m.aren:
.... that's a good question!

Gesendet von meinem Nexus 5 mit Tapatalk
[Galaxy Note 3 Q&A, Help & Troubleshooting] ketani73:
Yes , after upgrading to kitkat 4.4.2 the reboot problem has vanished even with "always allow scanning" checked !! :good:
[Galaxy Note 3 Q&A, Help & Troubleshooting] flochy:
Now that's a good reason for upgrading!
[Galaxy Note 3 Q&A, Help & Troubleshooting] C00lBeanz:
Well that's good? But what does always allow scanning do anyways? And is there ART with the new 4.4.2 update? And how did you get the update? Thanks.
[Galaxy Note 3 Q&A, Help & Troubleshooting] henklbr:
1. location purposes (less power consumption then everytime switchting GPS to ON)

2. NO, ART is not included in 4.4.2-update (still in experimental phase by Google!)

3. via OTA (Netherlands)
[Galaxy Note 3 Q&A, Help & Troubleshooting] ketani73:
Thanks buddy , you did my job .... :good:
[Galaxy Note 3 Q&A, Help & Troubleshooting] C00lBeanz:
Aww man i really wanted ART oh well.
[Galaxy Note 3 Q&A, Help & Troubleshooting] gav12345:
will this help people as well

http://xdaforums.com/showthread.php?t=2507403
[Galaxy Note 3 Q&A, Help & Troubleshooting] AeonXS:
My SM-N900 reboots randomly, can i fix it without rooting or going for a replacement, i use it to study daily so i can't wait 2 weeks for it to be replaced, i am not using any eternal sd card, mine is running on 4.4.2, i found a unsupported office viewer as well as ART+ Services & ART radio pre installed on it, is it because of them ?
[Galaxy Note 3 Q&A, Help & Troubleshooting] 213ninja:
4.3 on verizon, had it since day 1 and this issue began about a week or two ago, stock, non-rooted on latest firmware. i did what this post suggested and turned off that 'always allow scanning' in wifi settings and upon testing, it didn't boot loop....i guess that seemed to fix it. thanks.
[Galaxy Note 3 Q&A, Help & Troubleshooting] henklbr:
Running now on KitKat (Android 4.4.2) and DON'T have the bootloop-problem anymore (I've "Always allow scanning" in the advanced settings of WiFi ENabled!)... ;)
[Galaxy Note 3 Q&A, Help & Troubleshooting] 213ninja:
Yes yes, I want the kit katz but until VZW releases I'm happy to have found a workaround.
[Galaxy Note 3 Q&A, Help & Troubleshooting] liushu2000:
Change a new battery fixed my problem

I have same problem, tried all suggested method on here with no luck,

reset to factory, set wifi auto search off, etc..

even sent back to Samsung, they "cannot fix it, due to severe damage inside"

I also took it to local shop, they charge 200+ to change a new mother board as suggested.

I noticed someone in the post mentioned his friend fixed the problem by swap to a new batter.

Which I did, change a new battery, OMG! the problem is gone!!

Phone is fixed !!! never reboot again!

I want to address here is, there must be someone like me, got this problem because the battery is defected, the Note 3 "think" the battery is running out, so shut down the phone, then realised there is still battery, so, start again.

Try to replace your battery. Have a try, good luck.
[Galaxy Note 3 Q&A, Help & Troubleshooting] narjisse:
I have the same rebooting problem since KitKat update and I am going to try a new battery. Should I contact Samsung or Verizon for a replacement battery?
[Galaxy Note 3 Q&A, Help & Troubleshooting] Nani:
As I am in France, I'am using a Bouygues SIM card and a 32 Gb Samsung SD.

I've trie with the SIM Card of another provider : same problem.
[Galaxy Note 3 Q&A, Help & Troubleshooting] mancuk29:
So it's not 64gb card causing it

Has to be issue with sim and sad slot being together question is will a firmware update sort it
[Galaxy Note 3 Q&A, Help & Troubleshooting] Fade777:
I'm using SanDisk 64gb

Telstra simcard
[Galaxy Note 3 Q&A, Help & Troubleshooting] claudioita:
yes, is a 32gb card i took from my previous phone. I installed the apps by default, don't know where they are installed, but I guess in internal memory.

My error of the market was 920. I searched on interent and a solutuion was turn off and on wifi. So I did, since then, so far, no problem.

What I noticed a couple of times, some hesitation after rebbot (ttok longer then usual, like a 30 seconds more)

p.s. my provider is WIND italy
[Galaxy Note 3 Q&A, Help & Troubleshooting] kersh:
Same problem here with sandisk 64gb

Just did a hard reset, ffs
[Galaxy Note 3 Q&A, Help & Troubleshooting] cfchong:
i am using a 64 Gb scandisk. i did not encounter the problem. 86 apps so far from play store.

by the way, how do u remove the sim card? there is no spring to eject it. i have to use a sticker to stick and pull it out.
[Galaxy Note 3 Q&A, Help & Troubleshooting] mancuk29:
seems very hit and miss, some of us are having the issue others arent

have just facebooked samsung and will see if they will respond

if my replacement note 3 is the same its going back and im getting the xperia z1 as a £600 handset should work perfectly (i know there are usually a few niggles but this issue is a major one)
[Galaxy Note 3 Q&A, Help & Troubleshooting] claudioita:
in some forum said that was a temporary problem of the Google market (??)
[Galaxy Note 3 Q&A, Help & Troubleshooting] mancuk29:
Think thats the 920 error ... cant see how this reboot issue can be down to google it has to be down to the firmware on the phone as some users are saying that it does not boot cycle when no sim or memory card is in
[Galaxy Note 3 Q&A, Help & Troubleshooting] Nani:
Samsung lacks a good feedback log system ... At least we could know how many users have encountered this loop reboot problem.

I hope that it's only a firmware issue ...

Anyway this problem seems logged only here in XDA forums ...
[Galaxy Note 3 Q&A, Help & Troubleshooting] mancuk29:
Its daft they dont, ive also updated their facebook site with this link lets hope they pay attention

I feel bad i returned a handset to clove as i thought it was faulty .... will ring samsung later when my replacement handset arrives

It has to be a firmware issue lets hope they dont do slow updates for this handset .. my last s4 was a three phone and three released firmware before the btu version .. i hope we get it the other way round or they release all updates at the same time as this is a major flaw
[Galaxy Note 3 Q&A, Help & Troubleshooting] henklbr:
I sent also a tweet to [MENTION=864778]geertmol[/MENTION], who is the chief marketing of [MENTION=767379]Samsungmobile[/MENTION]NL (with a link to this thread).

I also sent a tweet about this, with link to this thread, to [MENTION=767379]Samsungmobile[/MENTION]
[Galaxy Note 3 Q&A, Help & Troubleshooting] sewe:
I've read in Google Play that the latest gmail did this to a lot of people

GT-N7105 via Tapatalk 2
[Galaxy Note 3 Q&A, Help & Troubleshooting] mancuk29:
There was a gmail update on the phone when i started to update everything .. could this be the cause ?

http://productforums.google.com/forum/#!topic/gmail/GWO8FZwqXtA[1-25-false]
[Galaxy Note 3 Q&A, Help & Troubleshooting] kromosto:
yes it seems like that. try closing auto sycnronization from taskbar and remove the update. maybe it works.
[Galaxy Note 3 Q&A, Help & Troubleshooting] mancuk29:
I will be setting up my new phone when postie delivers it ... presume if i remove auto sync the gmail it will be ok as i need to sync all my contacts and calendar ???

I will be turning off auto update of my apps until this is sorted so hopefully it wont update to the latest version
[Galaxy Note 3 Q&A, Help & Troubleshooting] kromosto:
dont read that much to get if manual sync is working or not if you dont use the latest version everything will be ok.

also do you have the snapdragon one my wife's note 3 doesnt have this issue with new gmail app.
[Galaxy Note 3 Q&A, Help & Troubleshooting] Nani:
In order to try, I've uninstall the gmail update in order to go back to the preinstalled version.

My phone still goes on bootloop !

So it's not, for this case, a gmail issue.
[Galaxy Note 3 Q&A, Help & Troubleshooting] kromosto:
maybe a little possibility but uninstalling process can be faulty?
[Galaxy Note 3 Q&A, Help & Troubleshooting] Nani:
Indeed the better is to run from scratch ... I will try later as I need my phone ;)

---------- Post added at 01:45 PM ---------- Previous post was at 12:47 PM ----------

I have contacted Sumsung France Support thru their website.

First of all Galaxy Note 3 is not referenced as available device (?).

Anyway I had an answer : "Your device is faulty and needs to be repaired in one of our repair site". WTF ?

May be they are not aware of this problem and they use a generic answer but with this anwser, Samsung will have soon to process a lot of returns.

Does anyone had the possibility to try on another device than their own ?
[Galaxy Note 3 Q&A, Help & Troubleshooting] kromosto:
are you feeling same with me that samsung is performing a huge open beta test with us on our fully paid devices?
[Galaxy Note 3 Q&A, Help & Troubleshooting] Nani:
Indeed it seems this way ...

Anyway I have to admit that this reboot loop is the only problem I have encountered until now on my daily use.

One or two others things are :

- sometimes the message regarding insufficient external or internal storage (<1.33 Mb) but free space for memory phone and SD card is > 5 GB

- some apps reactivating settings. Ex : weather widget. I unchecked the "real time position" weather but time to time, it was automatically checked. I found out it was because I authorize google and some other apps to use "real time position" if needed. Once forbidden, no more problem with the weather widget.

---------- Post added at 02:08 PM ---------- Previous post was at 02:00 PM ----------

Regarding gmail, I have done some more tests :

- I have uninstalled the update

- I have deleted the gmail cache

- I have deleted the gmail configuration (no more account attached)

- I have turn off autosync

=> "almost" loop reboot : the phone had 2 reboots before accessing to TW.
[Galaxy Note 3 Q&A, Help & Troubleshooting] mancuk29:
Right got my new replacement handset

I put in my memory card (64gb samsung) and my sim

I loaded most of my apps, I disabled gmail and I rebooted .... started to boot cycle

Pulled out my memory card and sim card and rebooted - went normal

I then carried on downloading my apps (well after i sorted out various play store errors) and then rebooted did not reboot cycle

I then installed my memory card and sim Got reboot cycle

I then removed my memory card - booted normally

I then put my memory card in - boot cycle again

I then reformatted my memory card on my mac and guess what happened after i put the card in my phone

NO Reboot cycle

I wonder if the issue is happening to those of us who have had our memory cards in previous devices ?

On looking at my memory card on my imac there is an hidden android folder

The phone automatically puts some of the apps on the memory card and when I had formatted my card I had grey icons where the installed apps were

I then removed these programs and reinstalled one by one ensuring they did not install on my external memory card

I have not had one reboot since I did the above

So the question is we know about the gmail issue which i disabled but could having files on the card from a previous device be causing the reboot cycle ?

i have my phone on sync as the app store didnt work properly without it
[Galaxy Note 3 Q&A, Help & Troubleshooting] Nani:
I'am starting new tests.

So far I have with SIM Card and SD card in the phone, no plane mode, wifi on :

- reset my phone thru "save & restore" menu and not the recovery boot

- install gmail update

- reboot => no loop => no gmail issue

- updated all preinstalled apps

- reboot => no loop

- started to configure my phone to my taste (widget, pages, fonts) and reboot => no loop

I'am trying step by step to determine what is causing this loop.

Keeping everyone in touch ...
[Galaxy Note 3 Q&A, Help & Troubleshooting] henklbr:
Got a new Note 3 today, did the same as stated above: till now NO problems!

The store, where I'd bought my Note 3, knew about the bootloop problems (they got already a few more back to exchange), but most Note 3's were OK!

Maybe a bad badge?
[Galaxy Note 3 Q&A, Help & Troubleshooting] danushenko:
Is it your second Note 3 (with first to have reboot cycle issue)? If it is your first device, maybe you just have not installed an app that causes this problem,Or maybe its because of different operator?
[Galaxy Note 3 Q&A, Help & Troubleshooting] henklbr:
As I stated before:

The store, where I'd bought my Note 3, knew about the bootloop problems (they got already a few more back to exchange), but most Note 3's were OK!

Maybe a bad badge?
[Galaxy Note 3 Q&A, Help & Troubleshooting] captainhakan:
I just wanna report that i'm having the exact same bootloop issues ever since i bought my device. I wonder if i ask for replacement or rather wait till it's fixed with a firmware update. I have SM-N9000Q exinos model with sandisk 64gb sdcard. I was not going to root my device till knox issues fixed but i had to give root a try just with hope it might fix the bootloop problem which didn't.

Edit: I've tried almost everything that mentioned in this thread aside from reformating my sdcard. I will report back if it solves the problem.
[Galaxy Note 3 Q&A, Help & Troubleshooting] henklbr:
I formatted my SanDisk 64GB SD-card too, but that didn't work! My 1st Note 3 was also in "bootloop" without SIM and SD-card inserted!
[Galaxy Note 3 Q&A, Help & Troubleshooting] Nani:
Seems Mancuck29 had the same issues at first with his new device.

I finished my tests.

I noted that some of my apps were causing bootloop (like Cut the rope experiment hd, kies air, Galaxy ...) but there's no connection between them.

Removing SD card was enough to be able to boot.

So i don't see any hardware issue as if it was bootloop should occur everytime.

I think it's a firmware issue.

The better is that Samsung make a statement about it in order to know if we have to wait for an update or change the handset (but how to know that the device we have is ok ?).
[Galaxy Note 3 Q&A, Help & Troubleshooting] henklbr:
Is it possible, you could place ALL the app-names of which you think they were responsible for the bootloops?

Thanks already :good: