yashsingh1/xdaforums huggingface dataset:
[T-Mobile Samsung Galaxy Note 3] les_garten:
Negri Electronics,

Thanx for answering the post.

I just cancelled mine, can you process that cancellation and release the hold on my CC for the cash?

I asked a simple question in an email to your company today.

When will my phone ship?

You guys didn't answer that.

You said all orders are being shipped. Is that a true statement?

You should come across with some projections and real numbers or IME this will not be elegant.

I'll post the email from Francisco if you would like?

The reason why you are getting this heat is that we are going on the projected date that YOU provided when we ordered, that date has turned out to be radically incorrect.

Maybe things are outside your control, I am driving to TMO and paying retail today. I just don't want to wait another month or so. And nothing you said in the post above makes me think you could deliver in 60 days or less.

You said the cost went up and insinuated that you were losing money at the $669 that I purchased at. You should be elated I am walking away! How is that hurting your company?

You promised something, you couldn't deliver and your Reputation is taking a hit.

THAT'S THE WAY IT IS SUPPOSED TO WORK
[T-Mobile Samsung Galaxy Note 3] jadid:
Your reply was well stated. I for one appreciate the honesty and spirit in which it was given. We never receive a reply from the CEO of a company let alone details of what actually happens inside their business. Unless it is after we file a suite.

Thank you Mr. Ryan J. Negri of Negri Electronics, Inc
[T-Mobile Samsung Galaxy Note 3] les_garten:
It's bigger than that

I have to pay about $800 to get this phone today

TMO: $708 phone + $46 tax + $10 SIM + $10 Pay as you go plan + $26 unlock code
[T-Mobile Samsung Galaxy Note 3] diablokicks:
If your on TMO, just wait the 30 or 60 days, they will give you the unlock code for free.... if not, bummer.
[T-Mobile Samsung Galaxy Note 3] les_garten:
I'm on ATT

Unlocked was a big selling point.

Maybe Mr Negri can send me the unlock code to help mitigate my pain here.

:good:

I'm holding me breath now...
[T-Mobile Samsung Galaxy Note 3] googlephone:
T-mobile already changed the unlock policy and it is more difficult to get the unlock code from them now.

I have classic plan, they ask me to be in contract for 18 months to get an unlock code. In the past, I didn't have to wait at all.

For simple choice plan, you have to pay off all the installment on the phone to get unlocked.

I am not sure about prepaid but I assume it should be more difficult than postpaid plans.
[T-Mobile Samsung Galaxy Note 3] diablokicks:
You are correct, after 18 months of continous service, then its 40 days with a new phone.
[T-Mobile Samsung Galaxy Note 3] Deliximus:
My order just shipped! W00t!
[T-Mobile Samsung Galaxy Note 3] diablokicks:
When did you place your order?

Sent from my mobile device. now Free
[T-Mobile Samsung Galaxy Note 3] Techngro:
Yes, guys, when you say that your order has shipped, please also post your pre-order date as well. It will help people figure out where they are in the queue since Negri has said that orders ship in the order they were received.
[T-Mobile Samsung Galaxy Note 3] Deliximus:
I ordered the white one on 10/3
[T-Mobile Samsung Galaxy Note 3] gordonzhao:
Just so everyone gets a better idea, I spoke with Sergio yesterday, he is the manager there and he did take care of my orders so I will leave some positive feedback. As everyone has seen in the other thread that I had to go through some hell. I saw the update that they got some in on the 8th in black. 15 units is what they got in. I apparently wasn't on the first list. They got another shipment in on the 9th and my 2 orders were shipped out that day. They also got the white ones in on the 9th as well. He asked I wanted them in white. I said no I wanted both black.

From what it sounds like as I said earlier, unless you're stuck on getting the black one, they do have the white in stock so you can contact them and change it to the white and you'll get your device sooner as I don't know when they're getting more black in.

Overall in the final stages of my order they've redeemed themselves a bit so I will reconsider business in the future. With that in mind they will have to step it up with setting the correct expectations for the customers to prevent future incidents like such.
[T-Mobile Samsung Galaxy Note 3] diablokicks:
Knew i should have gone with white...
[T-Mobile Samsung Galaxy Note 3] Gringuito:
Just to give another data point. I ordered the black one on 9/18 and unfortunately I've not received any shipping e-mail.
[T-Mobile Samsung Galaxy Note 3] diablokicks:
Anyone else get a tracking number? 3 shipped in 2 days out of 250 pre-orders is looking pretty scary...
[T-Mobile Samsung Galaxy Note 3] Kawaisa:
I don't know if all 250 are on xda
[T-Mobile Samsung Galaxy Note 3] Gringuito:
Since the order of one of the shipped Note 3s was on 9/17 and my order on the 18th hasn't been filled yet I think we can narrow down pretty well where they are in the backlog. I'm sure they're working as hard as they can. They must have quite a few orders that came in at the beginning that they need to fill. And I agree that most of the orders were probably from people that don't know about the XDA forums.
[T-Mobile Samsung Galaxy Note 3] sk8ordie0:
Still nothing on my end...... (9/23 black)

rooted,recovered,and rebooted from the ol' i777.......
[T-Mobile Samsung Galaxy Note 3] NYCguy2020:
Bingo! That sums it all up. They overpromised and under delivered plain and simple. What do you expect customers to feel when the expected date was moved 3-4 times and nobody can give you any firm answer as to when should you get your device. I'm cancelling my order as I don't want to wait around for god knows how long to get my Note. 250+ preorders / 5 devices a day= 50 days of expected wait time for those who order within the past week or so...NO thanks! :rolleyes:
[T-Mobile Samsung Galaxy Note 3] gordonzhao:
Right. But apparently a good handful are. But I hope you guys get yours shipped soon! If not exchange it for the white and they'll ship that out since it's in stock!
[T-Mobile Samsung Galaxy Note 3] Techngro:
Well, it's good to see someone is getting theirs.

I may call and see if I can get a White one instead of the Black. It was the color I was originally going to go with, but because of the different texture on the back of the Black one, I decided to go with that. I may call them tomorrow and see what they can do for me.

On a side note, I really would like an explanation, of why they can't get stock in. It seems to me that given the popularity of the Note 3, Samsung would have been churning these babies out like cupcakes. And T-Mobile certainly has enough for their stores. I haven't seen any threads where people have gone to T-Mobile stores and haven't been able to get the phone. So my guess is that Negri went with less than reputable suppliers who promised them fast delivery at a low price. They contracted for a certain number of devices at a certain price and were promised a certain date range. The suppliers are probably now screwing Negri because they can probably sell the phones to other vendors at a higher cost, and shifting their inventory to those vendors (for example, Best Buy has unlocked Black GSM Note 3s for $900, so if i'm a supplier, i'm going with them over Negri even if I had an agreement with Negri. Best Buy is showing 'in stock' as well as 'in-store pickup'). So what that means for Negri is raising their price a couple of days ago and having all of the delays.

That's just a guess on my part, but I don't see any other way that these delays and price changes could happen while other vendors have stock and are selling them.
[T-Mobile Samsung Galaxy Note 3] Techngro:
Good Lord!

Now their website no longer shows the White version in stock. It is back to pre-order.

AND THE BLACK ONE NOW SAYS BACKORDER! Ooops, my bad, that was the AT&T version. Sorry. I'm normally much more relaxed, but this wait is making me nucking futs!
[T-Mobile Samsung Galaxy Note 3] les_garten:
Dude, you had no idea what you were starting with this thread!
[T-Mobile Samsung Galaxy Note 3] neoWhite:
isn't that the AT&T model. The Tmobile one hasn't changed. Still same price and still says pre-order.
[T-Mobile Samsung Galaxy Note 3] Techngro:
You're right. Thanks for the heads up.
[T-Mobile Samsung Galaxy Note 3] sk8ordie0:
Still doesn't matter ........ We have no shipping confirm and its 10/10.............:(

rooted,recovered,and rebooted from the ol' i777.......
[T-Mobile Samsung Galaxy Note 3] NYCguy2020:
I thank the android gods for Swappa. Lol
[T-Mobile Samsung Galaxy Note 3] vvv3399:
i ask and they wont do it for the $689 price,was told to cancel and reorder
[T-Mobile Samsung Galaxy Note 3] diablokicks:
Part of me wonders if stock isn't "coming in" as fast because of the 689 price. Seems weird they couldn't just swap it for you, as it would help free up some of their black device backlog.
[T-Mobile Samsung Galaxy Note 3] googlephone:
Not for those who ordered the white one. They are already shipping white orders on Oct 3rd. But I think most people ordered the black one.
[T-Mobile Samsung Galaxy Note 3] diablokicks:
But wouldn't it make sense to let people swap from black to white without making them cancel and reorder?

Sent from my mobile device. now Free
[T-Mobile Samsung Galaxy Note 3] vvv3399:
the francisco guy from negri said no
[T-Mobile Samsung Galaxy Note 3] googlephone:
No, it doesn't make sense to either negri or other people who ordered the whiteone at later time.

Why should the people who ordered the white phone in the past few days give their phones to the ones who ordered the black one and wait longer time?

The white orders are not fullfilled yet even though it is faster than the black.

If after they filled out all the white orders and have some white ones left, they may let you to swap to the white one.
[T-Mobile Samsung Galaxy Note 3] diablokicks:
I guess I don't view it as right that someone like myself who ordered on 10/3 should get their phone before someone who ordered sooner

Sent from my mobile device. now Free
[T-Mobile Samsung Galaxy Note 3] googlephone:
You jumped the wrong boat and want other people to give you a seat and swim?

Can you do that when similar thing happened for two checkout lines in a local store? If your line is slow can you jump to the front of the other line? Yes if the other line is empty but no if there are already some customers in that line.

If some ordered the black one, negri has no need and obligation to swap it for other color.
[T-Mobile Samsung Galaxy Note 3] systoxity:
he's not arguing he's agreeing...
[T-Mobile Samsung Galaxy Note 3] gordonzhao:
If you call them I would assume if they would work with you.

This is only if they had enough stock to do so but obviously they're not backordered again. It really comes down to a first come first serve... In any business you do want to push the earliest orders through first as they've been waiting longest. I ordered on the 17th and just had it shipped and I was the 2nd batch if you will, given the first batch apparently only had 15 in.
[T-Mobile Samsung Galaxy Note 3] googlephone:
Yes, they can do first come first serve on the SAME item, not on different items. BUT black and white phone are different items. The white one was only listed few days ago so I would assume all the older orders are for black model.

For the ones ordered the black, they wait longer but get a better feel phone. So everyone just be patient. You got discount on the phone from negri, if you don't want to wait, just cancel your order and buy one from local stores.
[T-Mobile Samsung Galaxy Note 3] gwuhua1984:
Did you order the black or white?
[T-Mobile Samsung Galaxy Note 3] 973NY:
Does anyone know if there is a limit as to how many you could order? For example one of you gentleman confirmed shipping of 2 phones yesterday. Is it possible there are people who ordered 3,4,7,10 etc and that we are facing these types of circumstances?
[T-Mobile Samsung Galaxy Note 3] les_garten:
NO! No Phone for you!

This is an actual Photograph depicting Francisco in the act of actually denying a White Note 3 to a Little Ol' Lady From Pasadena who tried to switch her order...
[T-Mobile Samsung Galaxy Note 3] Techngro:
You should have added 'COME BACK, ONE WEEK!' :laugh:
[T-Mobile Samsung Galaxy Note 3] les_garten:
Ohhh my, I missed that!

But don't you mean 2 months...
[T-Mobile Samsung Galaxy Note 3] Techngro:
“He that can have patience can have what he will.”

― Benjamin Franklin

Aww...who am I kidding? GIMME GIMME GIMME NOW NOW NOW NEGRI!!!!!! :crying:
[T-Mobile Samsung Galaxy Note 3] Techngro:
Update from Negri's Blog here http://www.negrielectronics.com/blog/news-updates/latest-news/t-mobile-samsung-note-3-update/

"Update: 10/10/2013 9:52 pm PST

It’s been too long and I apologize. An estimated 30% of our Note 3 orders have shipped. We expect more stock next week. At this time that is the best, most descriptive, and accurate estimate we have.

Today was spent explaining the stock, not deception issue to our customers. We received more stock today and all of that stock shipped. Granted some of the orders needed to be shipped locked, but we will email you the code to enter to unlock your device, prior to the devices arriving to you.

There have been many suggestions to updating you on the status of your order. Even if we had Amazon.com’s budget we couldn’t do a better job. The problem is not with us, it’s with our suppliers. They provide dates, we add 3 days and post that on our site. We do not have polygraphs on these people. We use the most credible source at the time to make an accurate prediction on the estimated time of arrival of our shipment. We can’t go back on what we posted, but we can improve in the future. The dates are posted for you – not to “trick” you or “bait and switch” you into keeping your order. If you have another immediate source please take advantage. It will only be popular for few more weeks so get your hands on one now. We have failed some of you on this release and there is nothing we can do but improve for the next.

We haven’t received the stock on time. You haven’t receive your order on time. We will ship all of these orders within the next 10 business days – even if I have to drive to every T-Mobile store and overpay for them myself.

Stay tuned for twitter for updates, and check this blog tomorrow afternoon for an update."

So...Looks like they have actually started shipping. 30% is better than nothing.
[T-Mobile Samsung Galaxy Note 3] diablokicks:
Sounds like they are making the effort, the 10 business days bums me, but i'll see if i can ride it out and hope for shipment quicker :cowboy:
[T-Mobile Samsung Galaxy Note 3] sk8ordie0:
Wanna go on vacation with me to Disney world to pass the time by.........? .......... We could go to south beach for nightlife also...................;)[sight]

rooted,recovered,and rebooted from the ol' i777.......
[T-Mobile Samsung Galaxy Note 3] diablokicks:
Yeah, just dont rely on my HTC sensation to navigate us there, because we'd be there before my maps app loaded, and i was able to put in directions.
[T-Mobile Samsung Galaxy Note 3] gordonzhao:
Sensation.... Oh HTC.
[T-Mobile Samsung Galaxy Note 3] sk8ordie0:
My galaxy s2 is still running strong! Its been 2 years or more.......... 4.2 has treated me well on the aosp side...... Once I get my note3 I'm gonna flash back to touch wiz and use it for mhl on my TV........ Oh and as a backup in case I get a dudd.........

rooted,recovered,and rebooted from the ol' i777.......
[T-Mobile Samsung Galaxy Note 3] diablokicks:
I'm gunna try ( i will probably get frustrated and do it anyway) to wait before i root it, and hope they come out with a KNOX fix for warranty reasons.
[T-Mobile Samsung Galaxy Note 3] Raay:
Got a shipping confirmation wooooot.:victory:

Edit: First post in four years , i'm such a lurker :highfive:
[T-Mobile Samsung Galaxy Note 3] Techngro:
GUYS!!! Please post your pre-order date when you alert us that you have received a shipping confirmation. Also, tell us whether you ordered a Black or White version.
[T-Mobile Samsung Galaxy Note 3] sk8ordie0:
It was worth posting!!!! Congrats on your order! (Like it is a baby) :D

rooted,recovered,and rebooted from the ol' i777.......
[T-Mobile Samsung Galaxy Note 3] diablokicks:
Congrats man... I cant wait to see a tracking number email...

What he said ^^^^^^^^:silly:
[T-Mobile Samsung Galaxy Note 3] Raay:
I ordered the white color on 10/4 ;)
[T-Mobile Samsung Galaxy Note 3] gordonzhao:
Got mine in, stock still, haven't rooted due to knox. But used Helium to restore and got most of what I needed through that. Damn the speed.... Drool. Boxiness feels different. Definitely a plus from the note 2 in the physical form.
[T-Mobile Samsung Galaxy Note 3] vvv3399:
Was going to order the white one but the black one just feel much better to hold. Hope the black color is worth the wait
[T-Mobile Samsung Galaxy Note 3] 973NY:
So as of today I got my spigen neo hybrid case, my tempered glass, a 64gb SD card ... and no word as to when I'll receive my note 3 :(
[T-Mobile Samsung Galaxy Note 3] sk8ordie0:
Welcome to the ball game..... Overtime is endless.....:rolleyes:

PS..... I'm not mad or angry Negri ........ Just ready to have phone in hand like you want your shipment!

rooted,recovered,and rebooted from the ol' i777.......
[T-Mobile Samsung Galaxy Note 3] diablokicks:
For anyone who is interested swappa has a new white one for 670

http://swappa.com/listing/TUQ749/view

interesting though got on tmobile to ask about the IMEI which they provided :

So take that for what its worth.
[T-Mobile Samsung Galaxy Note 3] systoxity:
Hey, for you guys that canceled orders with negri, did they charge a restocking fee on the preorder?
[T-Mobile Samsung Galaxy Note 3] Kawaisa:
Why would they charge you a restocking fee if the order isn't returned to them?
[T-Mobile Samsung Galaxy Note 3] systoxity:
i agree 100% but you can never be too careful. So you are confirming there is no fee?
[T-Mobile Samsung Galaxy Note 3] Kawaisa:
No, no fee for canceling
[T-Mobile Samsung Galaxy Note 3] les_garten:
That would make a Fugly sitch-e-ation Fuglier!

Hmmm, charging a restocking fee for something that was not in stock. I feel like a dog chasing his tail trying to figure that out...
[T-Mobile Samsung Galaxy Note 3] NYCguy2020:
What I did is once I got my note I asked them to register the IMEI under my account and note that I'm currently the lawful owner of the device. Also registered my Note with Samsung (just for the heck of it). Oh for those who can't wait any longer Swappa has a couple of them and prices are slowly dropping.
[T-Mobile Samsung Galaxy Note 3] Techngro:
In the last blog post, he said there would be an update the following day, which was 10/11. None. Maybe he was busy driving around buying up all the Note 3s in stock in Las Vegas. :rolleyes:
[T-Mobile Samsung Galaxy Note 3] 1slandtime:
I sure hope he found enough at all the T-Mobile stores to fill my (2) Note 3 order.

From Negri's Blog:

"We will ship all of these orders within the next 10 business days – even if I have to drive to every T-Mobile store and overpay for them myself."

negrielectronics com/blog/news-updates/latest-news/t-mobile-samsung-note-3-update/
[T-Mobile Samsung Galaxy Note 3] hoangtung619:
for all people who already purchase this device with $679, now note3 up to $730. do we have to pay $730 or $679?
[T-Mobile Samsung Galaxy Note 3] diablokicks:
679 if/when it ships

Sent from my mobile device. now Free
[T-Mobile Samsung Galaxy Note 3] xilosen:
This ever going to get in stock? Debating about sucking it up and paying the extra $80 it will be to get from T-Mobile and unlocked.
[T-Mobile Samsung Galaxy Note 3] 1slandtime:
From Negri's blog:

We have increased our price. Why? Because our cost is higher. All orders placed prior to the price increase will be charged the lower pre-order price! All new orders would need to pay the new price. (One of the many benefits of Pre-Ordering).

negrielectronics com/blog/news-updates/latest-news/t-mobile-samsung-note-3-update/
[T-Mobile Samsung Galaxy Note 3] vvv3399:
If my is not ship upcoming week i too will cancel my order. Bad first time experience with negri
[T-Mobile Samsung Galaxy Note 3] sk8ordie0:
I'm in the same boat...... I don't wanna cancel ..... I just really want my phone........

rooted,recovered,and rebooted from the ol' i777.......
[T-Mobile Samsung Galaxy Note 3] diablokicks:
I was really tempted to buy one off swappa for 670

Sent from my mobile device. now Free
[T-Mobile Samsung Galaxy Note 3] drmacrofish:
Can you get warranties for phones bought off of there? That is the one thing holding me back.
[T-Mobile Samsung Galaxy Note 3] diablokicks:
Think you could do a square trade one

Sent from my mobile device. now Free
[T-Mobile Samsung Galaxy Note 3] systoxity:
I canceled now i'm just waiting for my funds to be freed up so i can purchase it elsewhere. This should clear up a phone for someone on here. I had a 9/22 order date. Good luck all!
[T-Mobile Samsung Galaxy Note 3] 973NY:
Well I'm in line with a 9/23 date so it will def speed things up for me so a thank you is in order. Good luck to you as well and everyone here waiting for this device. I hope we all get exactly what we want after this long of a wait.
[T-Mobile Samsung Galaxy Note 3] vvv3399:
Didnt negri boss promise everyone would get it within ten days
[T-Mobile Samsung Galaxy Note 3] les_garten:
Checks in the mail

I'm on the Pill

It's not you it's me.

I'll respect you in the morning.

I'm from your government, and I am here to help you.

It's only a cold sore.

You get this one, I'll pay next time.

My wife doesn't understand me.

Trust me, I'll take care of everything.

Of course I love you.

I am getting a divorce.

Drinking? Why, no, Officer.

I never inhaled.

It's not the money, it's the principle of the thing

I never watch television except for PBS.

...but we can still be good friends.

She means nothing to me.

Don't worry, I can go another 20 miles when the gauge is on "empty."

I gave at the office.

Don't worry, he's never bitten anyone.

I'll call you later.

We'll release the upgrade by the end of the year.

Read my lips: no new taxes

I've never done anything like this before

Now, I'm going to tell you the truth

It's supposed to make that noise.

...then take a left. You can't miss it.

Yes, I did.

Don't worry, it's OK -- I'm sterile...
[T-Mobile Samsung Galaxy Note 3] Techngro:
Seriously...wow.
[T-Mobile Samsung Galaxy Note 3] Kawaisa:
yeah, 10 business days from Friday so that's a time frame of approximately 2 weeks
[T-Mobile Samsung Galaxy Note 3] sk8ordie0:
We have the same order date....... I'm 9/23 (black) :D

rooted,recovered,and rebooted from the ol' i777.......
[T-Mobile Samsung Galaxy Note 3] 973NY:
Lol I actually went to check my email for the exact time and I was mistaken. I actually ordered on 9/21 ... 11:30am to be exact lol
[T-Mobile Samsung Galaxy Note 3] sk8ordie0:
Well damn...... You got me partner! Hopefully you get confirmation very soon!!:rolleyes:

rooted,recovered,and rebooted from the ol' i777.......
[T-Mobile Samsung Galaxy Note 3] budalica:
There is another way . If they printed IMEI nr on the outside of the box , all they have to do is give it to unlocking services and customer unlocks it over air on first boot .
[T-Mobile Samsung Galaxy Note 3] Gringuito:
I ordered mine on 9/18 and no confirmation e-mail as of yet.