yashsingh1/xdaforums huggingface dataset:
[Galaxy Note 3 Q&A, Help & Troubleshooting] captainhakan:
As you might recall i have fixed my bootloop problem and described what i have done in details in previous posts. Today i decided to make a test. I installed helium from google play store. Then rebooted and i had bootloop. After many attempts ended up with bootloop then device turned on at last. Then i uninstalled helium and rebooted right away and there was no bootloop. I have done nothing with helium app (restoring/backing up etc...) . It was enough to just install it through the google play store for bootloop to come back again. Could you guys please tell us if anyone of you who has helium installed can reboot the device without a bootloop ? That would make me sure there is a spesific problem with the app and give me a relief of i don't have a malfunctioned device.
[Galaxy Note 3 Q&A, Help & Troubleshooting] danushenko:
I even don't know what Helium app is)) And I have bootloop issue. So, it seems to be not only this app to cause this trouble
[Galaxy Note 3 Q&A, Help & Troubleshooting] shaggyskunk:
It would be helpful if everyone who is having bootloops - Would CLEARLY state whether or not they have Rooted their Device - And If they have used TWRP - Or Simply State STOCK ;) I ALSO started with a fully formatted SD Card - Which I installed AFTER the initial setup & After I downloaded the vast majority of my apps from the store.

Mine is STOCK - No bootloops - I've got Helium installed, Along with some 80+ other apps from the playstore. I can reboot to my heart's content - without issue.
[Galaxy Note 3 Q&A, Help & Troubleshooting] captainhakan:
I was not rooted when i first realised the bootlooping issue. Then after trying for days to fix it i suddenly decided to root just with hope it might fix the problem or lead me a way to fix it.

I'm pretty sure i have bootloop issues because of helium app myself and you are pretty sure that helium has nothing to do with bootloops as you have it and yuo don't have a single bootloop yourself. How come such thing could be possible ? Same app , same device , different behaviours ...

Now i have no bootloop issues but before i used to have like 300 apps installed and now i have to bare with only few ones not to have bootloop issues again. And even though i am not having bootloop issues now i am worried if my device is malfunctioned and i might miss the chance to replace it while waiting for a solution from samsung to fix this issue.
[Galaxy Note 3 Q&A, Help & Troubleshooting] shaggyskunk:
[MENTION=1301496]captainhakan[/MENTION] - One of the things complicating matters - Is that it's not 100%clear that everyone is following the same initial setup - Did your initial setup have the SD Card installed - Was it Fully formatted?

Quite a few people on the N3 at&t thread - using designgears Root "exploit" have been using TB to restore apps from other devices - Further confusing the situation..
[Galaxy Note 3 Q&A, Help & Troubleshooting] mb523:
Not rooted - have bootloop - have Helium installed and used to it restore my app data....
[Galaxy Note 3 Q&A, Help & Troubleshooting] captainhakan:
At first setup after i bought the device was with sdcard from my previous note2 device and it was not formated at all. Then after i fixed the bootloop issue i had my sdcard inserted at initial setup but this time it was formated through touchwiz setup in advance.

I just hope our devices don't have any hardware issues. I'm really worried about that as replacement system doesn't seem to work well here in my country!

Did you guys see weird file system files on file explorers other then stock file explorer ? When i browse the internal memory on Solid explorer I see 2 exact same sdcard folders anyhow.
[Galaxy Note 3 Q&A, Help & Troubleshooting] mb523:
I uninstalled Helium, but it didn't help, it still has bootloop. The only things that seem to get it out of bootloop are removing the sd card, clearing google play data, putting it in airplane mode. Then I can start up with no problem. After that, I can use the sd card.

Does anyone know if Samsung is aware of this issue? I haven't seen it written about anywhere!
[Galaxy Note 3 Q&A, Help & Troubleshooting] captainhakan:
The only common fix works for everyone (though it is not a real fix) seems to be puting phone in flight mode before rebooting.
[Galaxy Note 3 Q&A, Help & Troubleshooting] JesseTron:
Fixed issue! Disable the browser toolbar for all browsers in settings- > general. It loads at boot and the reboot cycle kicks in the second it's loaded. It seems to be the conflict. I formatted my extsdcard too but I don't believe that is what did it. Try disabling the toolbar first. Hope this helps.
[Galaxy Note 3 Q&A, Help & Troubleshooting] shaggyskunk:
I haven't disabled anything - And no bootloops - Must be something else.
[Galaxy Note 3 Q&A, Help & Troubleshooting] danushenko:
Can you explain please how to do it in Chrome and default browser?
[Galaxy Note 3 Q&A, Help & Troubleshooting] JesseTron:
Go to the main settings for your device. Go to the general tab. There is a section that says browser bar. Turn off active toolbar in browsers. Hope this works for you. Reboot once you turn it off.

---------- Post added at 08:59 AM ---------- Previous post was at 08:54 AM ----------

I don't know. I did format my extsdcard afterwords but it had already rebooted without the bootloop once I disabled the toolbar. I was able to bring down my navbar before it would reboot a few times and saw it load browser bar then reboot almost every time. After the reboot cycle stopped (5 or 6 reboots) I disabled the toolbar for all browsers and it worked after that. Not sure what to say.
[Galaxy Note 3 Q&A, Help & Troubleshooting] danushenko:
Thanks. I have Russian language version of device and can't find this settings. I have switched my device language to English but still can't find this option. Can you please make a screenshot of a menu with this settings?
[Galaxy Note 3 Q&A, Help & Troubleshooting] JesseTron:
Hate to say it but after I did a Titanium backup to my extsdcard the bootloop cycle started again. Damnit!
[Galaxy Note 3 Q&A, Help & Troubleshooting] henklbr:
That option/section is also NOT on my Note 3 (N9005 Dutch language)
[Galaxy Note 3 Q&A, Help & Troubleshooting] danushenko:
Well, I hope we will finally find the answer)

But it would be much better if Samsung do it itself before)

I begin looking on Sony Xperia Z Ultra)
[Galaxy Note 3 Q&A, Help & Troubleshooting] Dumbo53:
*Shaking his head* I wanted to get this phone but it sounds like a buggy piece of crap. I have no evidence for this but I wonder whether adding in Knox deep into the system has destabilized the OS.

Sent from my SAMSUNG-SGH-I317
[Galaxy Note 3 Q&A, Help & Troubleshooting] ketani73:
What happens when no External SD Card is inserted ? Has anyone tried that out ? This bootloop is driving me crazy (doesn't happen everytime but when i experience a FC with any installed app , the next restart suffers from bootloop problem) !!
[Galaxy Note 3 Q&A, Help & Troubleshooting] danushenko:
I have no bootloop with no sd inserted although I have near 300 apps installed
[Galaxy Note 3 Q&A, Help & Troubleshooting] captainhakan:
I have took my microsd card out of device, put it in its sdcard case and plugged it in my laptop. When I tried to format my sdcard I had this error message - > "write protected". I was surprised as I have formated my microsd card several times successfully from the device before. I have checked out internet for a solution and found this one - > http://kb.sandisk.com/app/answers/detail/a_id/107/related/1

Then I inserted my 64Gb microsd card in my device and opened app menu in touchwiz. I have realized that I had some app icons in Grey color with a little sdcard picture on the corner. I have uninstalled every single one of these apps with strange grey icons. I rebooted and never had a bootloop problem ever since.

Please try this and let us know if that fixes the problem once and for all.

1) Take out your microsd. Plug it in its sdcard case and insert it in your pc sdcard slot.

2) Click on start menu on your windows os. Right click on "my computer" and select "manage"

3) Select "Disk management" from the new pop up screen. Right click on your externalsdcard graphic and select "format"

4) Choose exfat and leave the rest of settings as default and format your sdcard.

5) Plug your sdcard back in device and open application window of touchwiz. Uninstall all the apps with grey dimmed icons. Then reboot the device
[Galaxy Note 3 Q&A, Help & Troubleshooting] ketani73:
@ captainhakan ....I have gone through all the above mentioned remedies & still it's not a 100% success....!!

Now i have removed my External SD Card , still on restarting i get 2 reboots before things settle down.....!!

All I can say is that Sammy has to wake up & solve this most weird problem nearly everyone around is facing !!!
[Galaxy Note 3 Q&A, Help & Troubleshooting] shaggyskunk:
Stock - Not Rooted?

"nearly everyone" - Certainly isn't the case.

I haven't seen a single case of this issue being reported anywhere else.

It is conceivable that there was a batch of devices with some type of issue - but the numbers don't suggest that.

If you want to contact Samsung - You can tweet them at - [MENTION=5246982]SamsungSupport[/MENTION]

And convey your concerns.
[Galaxy Note 3 Q&A, Help & Troubleshooting] Nani:
I have reported the problem to Samsung France and also reported on 2 others forums.

Anyway I don't think that the problem is faced my nearly everyone because everyone has a different configuration (SD Card size, SD Card brand, previously used phone, apps, number of apps, widgets, SIM, carrier ...).

What I can say is that since I have reported the problem (I was one the first), it seems that the trouble is popping here and there ...

So maybe the ones not facing it now could in the future have trouble.

As the problem can be solved in some case (my case indeed), we can't say it's an hardware issue ...

I think that integration of Knox + Android 4.3 + previously used SD card in other phone can trigger the issue.
[Galaxy Note 3 Q&A, Help & Troubleshooting] captainhakan:
I agree it might be something related to Knox + Android 4.3 + previously used SD card in other phone. Yet it would still be great if i could be sure that issue is not hardware related.

I have installed knox in first days i got my device just to let you all know.
[Galaxy Note 3 Q&A, Help & Troubleshooting] shaggyskunk:
I agree with the two previous posters - The variables by individual users is a significant number - Making it difficult to find the constant factors.

Regarding the micro SD Card - installing one from a previous device - is almost certainly at least as bad - as using Titanium to restore apps from another device - with a different android version - Compatibility issues Reboots and fc are to be expected - If you don't have problems - Consider yourself lucky... For now.
[Galaxy Note 3 Q&A, Help & Troubleshooting] Tones2:
Just to chime in here, I am having the same continuous boot problem as described.

Mine ONLY happens when I have an SD card in and only when I have a certain quantity of MUSIC files on it. It does not happen with no microsd card in, nor does it happen with a blank card or a card with any other data on it (even a fully loaded card with videos on it) except for music files. I tried a card fully loaded with videos and booted many times with no issues. Then I took that SAME card, wiped the data without issues. Then I started loding music files periodically rebooted. It seems that when I get to a certain number of files - like 4000 or so - it begins to happen. If I pull the card, boot with bootup issue, THEN re-insert the card after bootup I have NO issues until NEXT bootup. Note that I tried this with about 4 different cards with the same results. I am usind Sandisk 64GB Class 10 cards and a fully stock AT&T Note 3 phone.

This is irritating but pulling the card before bootup then reinserting afterwards is at least a temporary solution, especially since I don't really need to bootup that often.

I also get the problem also alluded to here that when I download an app, I get a message saying that I have almost no storage left on the internal card, whereas a have almost 25GB actually remaining. So far no issues other than the message, but that one makes me worry as well.
[Galaxy Note 3 Q&A, Help & Troubleshooting] danushenko:
I have about 3000 music tracks on sd and bootloop happens only when sd is inserted.
[Galaxy Note 3 Q&A, Help & Troubleshooting] Nani:
Even if now i have no more boot loop problem, time to time, this kind of message appears (internal of external) which makes me consider that bootloop issues are part due to storage management problem.
[Galaxy Note 3 Q&A, Help & Troubleshooting] turilo:
Factory reset my device, no SD card< stock no root, installed a crapload of random apps, games etc from plays store, restarted and boom bootloops central! try it. Now if there are some rogue apps that do this then that's a different story
[Galaxy Note 3 Q&A, Help & Troubleshooting] -Nx-:
I have noticed something with TWRP and bootloop. After installing a stock rom + pre root from djembey, everything what okay out of the box + 200 apps. But after installing TWRP my device turned into boot loop mode (maybe because TWRP can manage external SD OTG?). I will try to install CWM instead and reformat my external sd card.

But most of the people are right about flight mode before rebooting. Without flight mode my device boots in 1:30 mn (seen with startup manager) and with flight mode in 1:05 mn.
[Galaxy Note 3 Q&A, Help & Troubleshooting] lemerou:
Same problem since this morning. :(

Bootloop after having to restart Android (laggy screen with unresponsive touch).

Removing SDCard allows the OS to start and no problem also when plug-in the SDCard after a complete boot.

After having properly unmounted the SDCard, I've moved all *.asec data from .android_secure to another directory and no bootloop problem after having done this.

So, I decided to restore all *.asec data into its original .android_secure directory and using "AppMgr III" to move (and identify) all applications from SD to Internal. And that was not a good idea ...

Trying to boot after that just stuck the phone on the Samsung boot logo with the blue led.

Removing SDCard and SimCard didn't change anything, and I had to do a factory reset... :crying:

I took a snapshot of the applications that were stored on the SDCard (note that I NEVER manually moved this applications from my internal storage, and that they comes from differents stores : Google PlayStore, Amazon AppShop, SamsungApps).

No snapshot because: To prevent spam on the XDA forums, ALL new users prevented from posting outside links in their messages. After approximately 10 posts, you will be able to post outside links. Thank you for understanding!
[Galaxy Note 3 Q&A, Help & Troubleshooting] ketani73:
Stating some interesting new finds regarding this crazy problem....

Today i visited Samsung Care & told them regarding this strange problem , they simply took my device for system upgrade & then on restarting my bootloop problem disappeared..I then did a smart thing , after connecting via wifi i started downloading some basic & favorite apps from playstore & started to switch off & restart my device after every download of 2 apps ....To my surprise , the moment i downloaded a "dialer & contacts" app (pixelphone) the dual reboot started , i immediately uninstalled it & things were back to normal.....

Now as i look down my memory lane , the first multiple reboots started when i had installed a well-known dialer app (was my favorite app till this happened) called "exdialer pro" .....(I don't know , i may be wrong but still ....)

In short i am forced to believe that the system is not accepting any other 3rd party dialer app !!!

Waiting for confirmation on this aspect from our active members !!!

P.S...Even "ultimate call screen hd" is causing conflict .....In short "full-screen caller id apps" too are are having conflicting results with Note 3 !!
[Galaxy Note 3 Q&A, Help & Troubleshooting] danushenko:
Did they have updated your system or just do a hard reset?

I have a bootloop, but I don't have any other dialer except default.

I think there is not just only one app that causes this bug
[Galaxy Note 3 Q&A, Help & Troubleshooting] Nani:
Since I have resolved the boot loop issue on my phone I'am keeping my fingers crossed because I still don't pointed out what was causing the boot loop.

Anyway since then I have installed and updated more apps, copied files to SD card thru the phone connected to a computer (I have around 1500 song files).

No bootloop or whatsoever ...
[Galaxy Note 3 Q&A, Help & Troubleshooting] magcp:
Tip that may help

Hey everybody, I have read the whole posts, and I can see there is no solution for this weired problem, anyway, I'm one of those who is suffering from this issue, and my Note 3 is my main phone, I called Samsung and they told me that it is the third party apps that where downloaded from Google Play, so, I should download my software from Samsung Store which is impossible for me :( anyway, he mentioned a tip that I can use to power up my device which is:

1. Remove the batter (or just close the phone)

2. Touch the "Menu" or "Option" button and keep your finger on it.

3. Press and keep pressing on the power till the Samsung logo appears so, you remove your finger but, keep touching the "Options" button (touch button :) ).

4. when it opens, you will notice a text on the lower left side " Safe Mode ",

so you can use your phone just to place calls and sms as well,

Hope it helps,

MAG
[Galaxy Note 3 Q&A, Help & Troubleshooting] Tones2:
I know the answer is probably yes, but you are actually rebooting your phone to test if there is an issue - Correct?
[Galaxy Note 3 Q&A, Help & Troubleshooting] shaggyskunk:
I have - Numerous times - 90+ apps - No Bootloops - Reboots - or any problems.
[Galaxy Note 3 Q&A, Help & Troubleshooting] mancuk29:
We'll worst thing has happened . A couple of days ago I got a reboot cycle. I had done nothing different than normal hadn't loaded and apps or even music . Took me a factory reset to sort it I was less than impressed . I did another install and yep reboot cycle again

Sorry samsung you have had your chance it's going back for a refund beautiful device but I can't afford to keep reinstalling my apps
[Galaxy Note 3 Q&A, Help & Troubleshooting] turilo:
Try something for me if you still can, do you have the option to change your mobile network mode from LTE to gsm/hspa? If so when you get a bootloop switch from LTE to gsm/hspa and tell me if the loop stops.
[Galaxy Note 3 Q&A, Help & Troubleshooting] shaggyskunk:
I have a really hard time believing that you went through 5 devices - Unless you made the same mistakes - over & over - Sorry.
[Galaxy Note 3 Q&A, Help & Troubleshooting] turilo:
[MENTION=3857199]zxybabydoll[/MENTION] I need you to try something also, remove any of your license keys to apps you have installed on your note 3, just the keys or any Premium app. seems my bootloops stopped after removing certain license keys. Yes i know sounds mental but i need others with this issue to try and remove there purchased app keys or premium apps to verify this.
[Galaxy Note 3 Q&A, Help & Troubleshooting] Dumbo53:
That's an unkind remark, but you are right about her making the same mistake every time: rebooting a brand new Note 3!

Sent from my SAMSUNG-SGH-I317
[Galaxy Note 3 Q&A, Help & Troubleshooting] zxybabydoll:
response to unbeliever.

You sound JUST like Samsung when I have to call them and they have said EVERY TIME that there is NO One else in the world with this problem- they have never heard of Boot Loop issues and that I must be mistaken that it will still go into Boot-loop even with nothing on the phone, New SD, Etc. And especially without me rooting the phone!

I didn't make MISTAKES- My phone did. I followed directions from people who SHOULD know how to fix this for us- Would you like my 5 IMEI's? You dont have to believe it, Since I don't really care- What a POINTLESS statement!

I did different things that are also happening to other people- each phone had Boot-looping but each did it with different causes. Which is why some people on this forum are having boot-loop issues with some apps and others are NOT having them with those same apps! As I stated in the post- I did what Tmobile and Samsung told me to do- and when their "fix's" didn't work- I was told to return and exchange the devices- The things that I was told to do with each device is very similar to what other intelligent people from this Forum have suggested- IE: Leaving the SD card out while installing the apps, Etc. My point for the whole thing was that I am not getting boot-loops again on my New White device when I did as stated on my previous post- That was told to me by the people from T Mobile. Then when the boot-loops happened AFTER several HOURS and 5 Restarts- The boot-loops happened again- But this time a TMO employee told me to get a new SIM card and the Boot-loops haven't returned YET! -And it has been over 24 hours and 8 restarts.

P.S. I later found out from the manager at the second TMobile store that my original store- where I got 4 Black Note 3 exchanges was getting at least 1 in 4 BACK for Bootlooping!!! As opposed to the store where I got the White Note 3 that has had ONLY my 1 exchange since released.

Good luck to us all- Hopefully, since I switched out my SIM card for a brand new one -for some reason unknown to me- my boot loop has stopped- But I just want to know for how long...
[Galaxy Note 3 Q&A, Help & Troubleshooting] crzygrmn:
Sorry to hear all the trouble.

Well . Maybe its really just a faulty sim card.

Maybe sim card is shorting out the phone

Just by reading all the stuff, I getting really nervous getting a new note3, I never read so much bad stuff about a note released to date

Maybe just keep my s4 till next note3 update and see what happens
[Galaxy Note 3 Q&A, Help & Troubleshooting] zxybabydoll:
Are you serious?

As for your statement, I reset the brand new Note 3- ONLY after the employee started playing with it- and to be specific- he was installing a bunch of apps and logging into and changing services located on the phone and instead of trying to figure out what nonsense he caused- since within an hour (the time it takes me to get from the TMO store to my home- in heavy traffic) it Boot-looped ON ITS OWN_ and POWERED DOWN ON ITS OWN- when all I did when I was in the store was put my freshly formatted SD card and sim in the phone with no other apps in the phone- it still did it- Literally, He open the box, Messed with stuff- Pulled my Sim card and SD card out of my first Note 3- put them in the phone then proceeded to download and change things in the system settings-

I don't appreciate the derogatory remark- it was uncalled for. another person on the XDA forums went through 3 so far, So why get on MY CASE?? I was the one who was telling Samsung and TMO what was and was not working from my research- (And that included me telling them that it couldn't be a hardware issue because NO Ones luck is THAT BAD,Right?) - I worked very hard to make sure that I wasn't repeating myself. When my device did NOT go into Boot-loop until 3 hours later- KNOW ONE knew what to make of that! Resetting the device numerous times over the course of several days and calling all who could possible help- If they asked me to repeat a step to help them to help OTHERS with this problem- that's ALRIGHT by me. IMHO, If even one person doesn't have to go through this because they can avoid what others have learned to be a contributing factor then, isn't that what these forums are here for?
[Galaxy Note 3 Q&A, Help & Troubleshooting] turilo:
LOL I got your back because Im still getting these damn bootloops but i notices some apps caused it with license keys. I will try a new SIM also, Hopefully thats what it is with mine! ty

---------- Post added at 12:29 AM ---------- Previous post was at 12:03 AM ----------

Well just put in a new sim same issue :'( did you start fresh after the new sim or?