yashsingh1/xdaforums huggingface dataset:
[T-Mobile Samsung Galaxy Note 3] aalupatti:
I guess a they are waiting for all people who ordered at a lower price to cancel..:rolleyes:
[T-Mobile Samsung Galaxy Note 3] sk8ordie0:
Nope a dude with 10/10 cancelled today...... If I wasn't 9/23 I would.......

rooted,recovered,and rebooted from the ol' i777.......
[T-Mobile Samsung Galaxy Note 3] Negri Electronics:
That's not something we would do. We don't encourage cancellations and have sold for a loss many times. We are having trouble locating stock, as are others - even in this thread. It's a public issue as you are aware.

is our recent update on the Note 3 situation.

http://www.negrielectronics.com/blog/news-updates/latest-news/t-mobile-samsung-note-3-update/
[T-Mobile Samsung Galaxy Note 3] NYCguy2020:
That may or may not be true, but the reality is that more and more people who ordered at the lower price are indeed cancelling their orders as days turn to weeks.
[T-Mobile Samsung Galaxy Note 3] Techngro:
Update from Negri's Blog

Update: 10/16/2013 1:03pm PST

Stock is here and will be shipping today. Stay tuned for tracking numbers emailed to you by our system and FedEx. (Wait until 6pm PST to track). As of right now almost 50% of all orders have been processed and set to be shipped. More stock arriving tomorrow and we will ship same day, as always. Thank you all for your patience.

:highfive: Yaaaay!!! Haven't received my shipping info yet, cautiously optimistic. We'll see what happens.
[T-Mobile Samsung Galaxy Note 3] vvv3399:
anyone got their black note 3 shipped today?
[T-Mobile Samsung Galaxy Note 3] sk8ordie0:
I'm not sure .... People should post the order date along with color and when they received confirmation........

rooted,recovered,and rebooted from the ol' i777.......
[T-Mobile Samsung Galaxy Note 3] Negri Electronics:
It's absolutely true. We just said it was true. We aren't intentionally delaying, there isn't a benefit to do so. Simple because your old source may have cheated you, doesn't mean we will/are too. Have to have faith sometime.
[T-Mobile Samsung Galaxy Note 3] tnt5:
I got the delivery from Negri yesterday

Ordered the White edition on 10/3

Was shipped on 10/10 and arrived on 10/16

They update the information quite fast as soon as it was shipped out and I was sent the unlock code via email.

From what I hear, the White edition gets shipped quite fast, though could just be rumors.

The only big downside to this is that my phone has been blocked by T-Mobile.

I kept trying to activate it with my T-Mobile sim and was completely puzzled as to why I could not connect.

I checked on T-Mobile IMEI checker and it reported "stolen"; so it's completely blocked.

Already submitted an RMA from suggestion by Negri support chat, on same day 10/16. Waiting for a response for possible exchange or refund. It's going to be a big hassle since they are having problem getting all the order shipped out. Lots more wait time to come.
[T-Mobile Samsung Galaxy Note 3] sk8ordie0:
As of 3 minutes ago I got shipping confirmation VIA Amazon Payments black T Mobile note 3 pre order date 9/ 23!!

Mr Negri you pulled through !!!! Lol!

rooted,recovered,and rebooted from the ol' i777.......
[T-Mobile Samsung Galaxy Note 3] les_garten:
I have a lot more respect for Negri now that we now he's willing to go out there and heist cell phones just like he said he would!
[T-Mobile Samsung Galaxy Note 3] Limeybastard:
Taking nothing away from Negri, but one thing I have learned is not to pre order squat moving forward from anyone.
[T-Mobile Samsung Galaxy Note 3] les_garten:
True. I've been thru this Rodeo before on a few other phones where Pre-orders got treated like crap. Nokia comes to mind...
[T-Mobile Samsung Galaxy Note 3] aalupatti:
Ryan negri is more than keeping his promise.... He said before , he is going to get from tmobile stores himself ... mmmmmm and looks like they are selling stolen phones.

Gud luk guys....

This made me happy I spent another 100 bucks to get the phone elsewhere....
[T-Mobile Samsung Galaxy Note 3] NYCguy2020:
+1

I'm so glad I went with Swappa and didn't have to deal with this mess. I can't imagine waiting this long only to get a blocked/blacklisted phone. :rolleyes:
[T-Mobile Samsung Galaxy Note 3] aalupatti:
My initial reasoning in getting from negri over other places were both price and reliablity...

I guess I was wrong....
[T-Mobile Samsung Galaxy Note 3] sk8ordie0:
Anyone got the phone from Negri with no problems here??

rooted,recovered,and rebooted from the ol' i777.......
[T-Mobile Samsung Galaxy Note 3] Techngro:
I know it's late, but has there been any update on this? I would imagine that Negri would want to get on this one ASAP. The last thing they need is more bad press, even if it is on a forum.
[T-Mobile Samsung Galaxy Note 3] Negri Electronics:
What was lost or risked in placing a pre-order? I'd like to make this process easier for everyone, and would like to know why you feel that pre-ordering something from us, or anywhere else, is a bad thing?

1. You were not charged

2. Your place was reserved for you

The only thing we failed you on was 'estimated' ship dates - and those are estimates.

It's the same as T-Mobile. They will just tell you "soon" or "we 'should' have stock tomorrow. This is who we buy from. We have a few, a small few, that are of their word. The problem is that we are simply the messenger. We can't predict the future, nor can we guarantee when something will arrive when it's not completely in our control. We try to provide the best possible estimate date, but are sometimes given premature or otherwise incorrect information from our vendors. It starts at the top. Samsung isn't distributing these. T-Mobile is denying stock to full paying customers, and we are taking the flack.

We are truly doing our best, I can assure you that.

Ryan J. Negri - CEO

Negri Electronics, Inc.

---------- Post added at 09:05 PM ---------- Previous post was at 08:58 PM ----------

Not wrong at all. We reply on our vendors information alot of the times. We can only fix the problem we created. All customers having issues with their device are provided a label to return it. Once received a new device is sent. We don't intentionally sell a blacklisted phone, but it's difficult with T-Mobile's ridiculous policies. We are aware of an issue with a few devices from the many we shipped. We are doing what's right to correct the issue for our customers. We are tracing the device back to the supplier and will ensure this doesn't happen again.

Ryan J. Negri - CEO

Negri Electronics, Inc.

---------- Post added at 09:08 PM ---------- Previous post was at 09:05 PM ----------

I am personally going to look into this case for you. If there is an issue with your device you will be issued an RMA immediately and sent a label to return. I can override the new shipment to be sent once your return is tracking, instead of delivered back to our location. Please email me directly, if you do not receive the service you need. ryan@negrielectronics.com

Ryan J. Negri - CEO

Negri Electronics, Inc.

---------- Post added at 09:12 PM ---------- Previous post was at 09:08 PM ----------

It's what I did for years to build what I have today. (I would pay for them though, "heist" may be the wrong word.)

Ryan J, Negri - CEO

Negri Electronics, Inc.
[T-Mobile Samsung Galaxy Note 3] tnt5:
I just got a standard RMA email a few hours ago with the pre-paid shipping label and questions form for exchange/return information.

I'm going to call them tomorrow to find out the procedure and if it's possible to get a replacement out right away while this is processing.

I would be piss if I fall in the "restocking fee" category.

What I want is a new working phone, not a tablet/phablet with only WiFi. But if it take weeks just to get a working phone I expected to get in the first place already, it's not worth the hassle or inconvenient. Plus the insecurity that the phone might not work when it arrive in my hand is uneasy.

Who knows how long the process takes. Ground shipping itself took 1 week just going one-way.

It would be very lucky for Negri if my order is the only one that's affected and not a batch from a specific supplier. If it's a batch, I would expect more to come forward in the coming days if they are using with T-Mobile.

The best scenario is that they can overnight a replacement so I can confirm a working phone then I'll ship back the bad phone in the same box with the return label.

I'm not sure how Negri will handle it as they are still struggling with stocks.

---------- Post added at 05:25 AM ---------- Previous post was at 05:19 AM ----------

Thank you Ryan for looking into this. Didn't see your reply as I was typing the previous post.

I will send you an email with my order and IMEI information via email and see if we can sort it out tomorrow since it's currently late here, 12:21 AM EST

I can get the shipment out tomorrow to a Fedex store since it's my day off. Not exactly a volunteer day off, but more of a side effect of the government shutdown causing our company to use mandatory PTO per week.
[T-Mobile Samsung Galaxy Note 3] Limeybastard:
What was lost or risked in placing a pre order? A lot was lost including credibility and faith.When folks pre order they are expecting a device sooner ,failing that at least at the time it is released and available in the brick and mortar store.

Then again, I didn't order from you. As I learned from experience that when a deal is too good to be true then it most probably isn't or at best will end in tears. I bought mine from a T Mobile store on 10/3/13.

I am most certain that Negri took pre orders in good faith, I'm not disputing that. I'm merely answering your question about why some have no trust in the pre ordering process, whether it's Negri or Joe Schmoe LLC makes no difference.
[T-Mobile Samsung Galaxy Note 3] tnt5:
I've received another email from Negricare that they are expecting to receive stock today and will overnight my replacement.

As promised, I dropped off the RMA box at the local Fedex office. I replied to the email with the scan of my receipt as proof of drop-off, and confirmed with Fedex tracking system show the package status.

All the thanks go to Ryan Negri and the Negri Electronics teams.

Excited that I might possibly get the phone tomorrow.
[T-Mobile Samsung Galaxy Note 3] Negri Electronics:
Thank you for addressing this. We rarely receive devices before the carriers. They place orders for hundreds of thousands of devices. We did not claim to have the stock prior to T-Mobile, nor did we guarantee this in any way. What we did do was offer a better price and the ability to get them when others couldn't. You were lucky and found a T-Mobile store that was willing to sell to you. Others we not. Those customers will receive devices from us instead, at a better price. On carrier devices, it's hard to beat the carriers release date. On others, we normally shipr to their US availability.

The point was, a pre-order is a no risk reservation. You can certainly go to a store and pay full price for something, while others wait for their order. Others choose to wait and save. To each their own. All of our pre-orders are completely no-risk, with the option to cancel at any time. Please don't lose faith in us because we did not ship your order on time - as you never had the order with us. We made many customers happy, a few are disappointing, but we continue to do our best. We are far better than the competition, and constantly improving thanks to yours and other customers feedback. So thank you.

Ryan J. Negri - CEO

Negri Electronics, Inc.
[T-Mobile Samsung Galaxy Note 3] Limeybastard:
"No risk" is the key words, good to know. Thank you for your kind response.
[T-Mobile Samsung Galaxy Note 3] sk8ordie0:
Received my unlock code from Negri a few hours ago...... Guess that means its unopened... Hope my unit is up to par....... Will update anymore info....

rooted,recovered,and rebooted from the ol' i777.......
[T-Mobile Samsung Galaxy Note 3] vvv3399:
Can you tell us when preorder date 10|3 will get there shipping comfirmation?
[T-Mobile Samsung Galaxy Note 3] sk8ordie0:
If you order from swappa .... Your preorder will ship out asap from Negri... Lol....... :rolleyes:

I'm sure the 1st of next week... Worst case end of next week!

rooted,recovered,and rebooted from the ol' i777.......
[T-Mobile Samsung Galaxy Note 3] vvv3399:
Wishful thinking
[T-Mobile Samsung Galaxy Note 3] googlephone:
Dear Ryan,

There is one report that one of your customers got a phone already rooted and with Knox triggered which would void Samsung warranty. Do you buy opened box phones from tmobile stores? The opened box phone from tmobile stores were returned by tmobile customers who might already rooted the phones and triggered the Knox.

You need to avoid buying opened box phones from tmobile stores or any other sources.

We want new phones with warranty, not used or returned ones.

If you don't assure this, you will loss the trust from your customers. Thank you if you can look into this serious problem.

---------- Post added at 08:09 PM ---------- Previous post was at 08:08 PM ----------
[T-Mobile Samsung Galaxy Note 3] les_garten:
Mr Negri,

This pre-order concept seems to escape you, but I believe most thought if they booked a "pre-order" they would be guaranteed to have a phone when it was released. They would not be calling and driving around looking for a phone on the day of release. They wouldn't be waiting for weeks for Best Buy or T Mobile or ATT to get more stock in after the first batch sold out to the people who walked in the store when the doors opened. Had I stayed with you, not only would I still not have a phone, but I would be waiting for 2-3 weeks more as a best case scenario. I don't consider that type of delivery a "pre-order".

Your Logistics management SUX!
[T-Mobile Samsung Galaxy Note 3] vvv3399:
Agree

---------- Post added at 10:56 PM ---------- Previous post was at 10:54 PM ----------

Negri got pre order and back order all mixed up
[T-Mobile Samsung Galaxy Note 3] sk8ordie0:
I wanna hear more about the phone that was received rooted right out of the box........ Any updates???

rooted,recovered,and rebooted from the ol' i777.......
[T-Mobile Samsung Galaxy Note 3] Limeybastard:
Dumb tapa talk pro thanked above poster twice inadvertently. However, he raised a good point. Wondering if these phones that are already rooted command a premium over stock?
[T-Mobile Samsung Galaxy Note 3] les_garten:
I find it amazing that a rooted phone could come from a reseller.

A warranty voided phone?

I would think that Samsung and TMO would have serious issues with this if it were found to be true.
[T-Mobile Samsung Galaxy Note 3] NYCguy2020:
The more I read these threads the more thankful I am for Swappa. I had my Note for a week now and paid pretty much the same price as Negri LESS the wait and hassle that most are dealing with on here. :D
[T-Mobile Samsung Galaxy Note 3] Negri Electronics:
Thank you for your message. Though brash, we appreciate them.

We have not received any report or claim of a rooted phone being shipped from Negri Electronics beyond the hearsay in this forum. If there is a such a claim, then the customer has yet to contact us to advise us of this. This would be a rarity as all the device sold by Negri Electronics are brand new (unless otherwise stated as "Open Box"). We will post an update here if in fact there is a confirmed report of this, but only after the customer is in contact with our staff to report the issue. Until then we can not address the issue, or trace back the source of the device. We do not sell Rooted devices, although it's been requested many times that we offer this service - we have chosen not to.

Thanks again for the ability to explain. I am very happy that all of you received your devices, whether it be from Swappa, eBay, or us.

Ryan J. Negri - CEO

Negri Electronics, Inc.
[T-Mobile Samsung Galaxy Note 3] NYCguy2020:
Brash??! Well, I guess truth hurts sometimes eh!. As someone else said it seems like Negri got pre-order and backorder all mixed up. How's it a "pre-order" when you get your phone 3 weeks AFTER it's been released??! :rolleyes:
[T-Mobile Samsung Galaxy Note 3] sk8ordie0:
Bump.... Its dead in here.... Anymore updates from anyone???

rooted,recovered,and rebooted from the ol' i777.......
[T-Mobile Samsung Galaxy Note 3] googlephone:
I think there won't be any update until tomorrow. Negri's blog said that they would receive a shipment Tuesday.
[T-Mobile Samsung Galaxy Note 3] krelvinaz:
Not sure why there are two threads for the same thing...

http://xdaforums.com/showthread.php?t=2468365

Moderator Description in that thread this morning after he cleaned it out
[T-Mobile Samsung Galaxy Note 3] sk8ordie0:
OK i just bounce back and forth looking for new info....I'm really not sure why we have 2 also...:what::screwy::confused:

rooted,recovered,and rebooted from the ol' i777.......
[T-Mobile Samsung Galaxy Note 3] vvv3399:
Any shipping for black note 3 today 10|3
[T-Mobile Samsung Galaxy Note 3] tnt5:
Received my replacement phone yesterday 10/21 from the overnight weekday shipping.

The new phone works great. Thanks to Ryan Negri from escalating the issue of the "bad IMEI" phone to have this overnighted.

I received notice on Friday 10/18 that when they receive the stock in the day, they would ship it out right away and they did.

So if anyone got issues with your new phone, contact their support right away but if support is not answering, send a message to Ryan Negri since he can escalate the issue with his leverage.

I do notice something different with the replacement phone I got. When I check the IMEI on T-Mobile website (prior to activate), T-Mobile did not recognize the IMEI at all, so I assume it was never activated on their network. Correct me if I'm wrong on that.

I plugged in my T-Mobile sim and everything works fine.

Another detail I saw is that the "Important" red stick still exist on the box of my replacement phone but on the "bad IMEI" phone, the sticker was missing with marks scrapped off like a sticker has been peeled off (did not realize it till now, so no picture taken). You would assumed that Negri team(s) would remove it in order to unlock the phone but remember that at the beginning of their shipments, they notified customers that they will send unlock code instead (I got the code via email).

Both boxes (bad phone and replacement phone) were shrink wrapped and all items seems completely new.

Just from that, I am suspicious why would the stick disappear on a "new" phone if Negri team did not open to do the unlock process.

Maybe it was a used/return phone that got repackaged (by supplier) or I am just too paranoid.

Anyway, just wanted to shared some of my thoughts. I am very happy with my new Galaxy Note 3 from Negri Electronics, incredible phone and great customer service by Ryan Negri and his teams.
[T-Mobile Samsung Galaxy Note 3] Limeybastard:
What red sticks? I think the guy a few posts above got your old bad IMEI one.
[T-Mobile Samsung Galaxy Note 3] diablokicks:
Think he meant stickers. When I used to work for tmo all boxes would have a "IMPORTANT....." Red sticker that would span the box opening, part of the way you could see if the box was opened.

Sent from my mobile device.
[T-Mobile Samsung Galaxy Note 3] Negri Electronics:
We would never resell a known restricted IMEI to a T-Mobile user or US Customer. These go back to the supplier for credit or are sold as open box and shipped internationally only.
[T-Mobile Samsung Galaxy Note 3] les_garten:
I feel sorry for that person who buys that phone. I'm sure you disclose the restricted IMEI...

Sounds like you are well acquainted with the procedure on how to handle this...

Exactly how does it come about that the IMEI is restricted?

Why does this sound like it should be so rare as to be impossible if you were dealing in legitimate wares?
[T-Mobile Samsung Galaxy Note 3] Kawaisa:
Why are these being shipped without the stickers? It's an automatic red flag that these have been opened. 2 people have already reported that their units have been rooted and KNOX tripped. I hope this is addressed.
[T-Mobile Samsung Galaxy Note 3] Negri Electronics:
Not every device is sold with stickers. We open and inspect every device before shipping to our customers. Please see our store policies which have this outlined in detail.

http://negrielectronics.com/policies
[T-Mobile Samsung Galaxy Note 3] Limeybastard:
Dubious.
[T-Mobile Samsung Galaxy Note 3] Negri Electronics:
That's what this entire thread is about. The point of replying is to rid those doubts and point people in the right direction. Whether you are aware or not, your comments take from what this thread is set out to explain. Simply because you do not understand something doesn't mean that you need to post comments of your uncertainty. The purpose is to learn, and educate others of this knowledge, not to ridicule those that take their time to do so.

Ryan J. Negri - CEO

Negri Electronics, Inc.
[T-Mobile Samsung Galaxy Note 3] les_garten:
Ohhhh, I think he understands and is pretty certain...

You sir are the definition of Dubious!
[T-Mobile Samsung Galaxy Note 3] Kawaisa:
That makes sense, but what doesn't make sense is how a few of these units have been rooted (subsequently tripping KNOX), which means that they've been used.
[T-Mobile Samsung Galaxy Note 3] les_garten:
Dude, the bad IMEI's are used as well.

These knox tripped phones were sent back for boot looping and refurb'd and sent back out to the pool to Mr. Negri's upstanding sources. I'll bet they belonged to some famous XDA members! Famous for having looped phones that is...

The banned IMEI's even by Ryan's posts in the last few days ID these as returned open box phones to TMO who dumped them off, they were snapped up by Ryan's sources and he's selling as new, just like Ripoff report says he does.

Mr. Negri is wasting his talents in Las Vegas.

He's a big fish in a small pond.

He needs to be in NYC!

---------- Post added at 04:46 PM ---------- Previous post was at 04:42 PM ----------

I hope these guys contribute to Ripoff report.
[T-Mobile Samsung Galaxy Note 3] diablokicks:
Mr. Negri,

I am confused, if no devices used devices are sold, are the reports of negri phones coming with KNOX being tripped/SuperSU being installed false? How else would the phone be rooted?
[T-Mobile Samsung Galaxy Note 3] les_garten:
Ohh but Ryan I am a customer of yours...

Order # 100068090 CANCELLED

I am so glad I did that as it turns out.

If a Phone is Rooted and the Knox is tripped, how can that not be a used phone, riddle me that?

All these phones you are selling are open boxed, everybody is mentioning that, why are you opening them if you are sending out the unlock codes? You need to get more clever when it comes to repackaging your stuff.

Dude, that's a fricken used phone, and you supplied the info that it is used.

1) Rooted

2) Knox tripped

3) Open Boxed

4) IMEI restricted

Raise your hands if you think these aren't used or open boxed items? Ryan you don't get to vote.

Who was under the mistaken idea they were buying new?

There's always a little room for Horschack in your life...
[T-Mobile Samsung Galaxy Note 3] Limeybastard:
Yep, then we come to find out he is a forum sponsor ...LOL
[T-Mobile Samsung Galaxy Note 3] itaos:
Mr Negri,

Tomorrow will be the tenth business day since you wrote in your blog that you will "drive to every T-Mobile store and overpay for them". Are all orders as of October 10th filled or will you be making good on your word?

I am not hired by one of your competitors and still have the phone ordered from your company. I am simply interested in receiving an honest answer as I can deal with delays, but not lack of integrity. PM to confirm if you wish.
[T-Mobile Samsung Galaxy Note 3] Limeybastard:
I am so happy I paid the extra cash and got mine from T Mobile direct. I was almost going to pull the pre order trigger with Negri .
[T-Mobile Samsung Galaxy Note 3] vvv3399:
Negri double check and the phone still shipped rooted and knox tripped.
[T-Mobile Samsung Galaxy Note 3] cschin888:
Just cancel my order. Will go to T-Mobile store to get note 3 tomorrow.
[T-Mobile Samsung Galaxy Note 3] vvv3399:
What date did u order yours?