[JASJAR, XDA Exec, MDA Pro General] craigiecraigie4:
If you read my posts you'll see that I'm truly a proponent of working thro issues before lambasting a new product, and in fact you'll see that most issues raised are perfectly solvable with PocketPlus 3's close button and a few more apps. However, I'm now down to a few unresolved issues, and quite frankly I HAVE to tell the world NOT to buy this device until these issues are solved - probably by HTC. The bottom line is that there are not yet enough users to provide the critical mass to solve these issues, and one desperaely checks all the JJ forums daily only to find so few new posts it looks like it'll be many many months before the device is usable. What makes matters worse is that HTC don't seem to give a damn - we don't see them on the forums helping us early adopters AT ALL, their own forums do not even have a JJ/universal section - and you get fewer replies on there than you do here! It's shocking!:

1) BT unreliable: Turns itself off. Even when on, a call can come in and you cannot answer. Highly unpredictable so U generally miss the call whilst driving using your knees to steer, battling to open the JJ with one hand, and pumping your BT button with the other. I've battled with Gtec and Jabra BT devices - this IS a JJ issue!

2) GPRS/UMTS not always-on: The whole principle of GPRS was always-on, and UMTS brought us always-on broadband. Instead we have a situation where every app that wants to go on-line establishes a connection, does its thing, and drops the carrier when finishes. The best way to explain is how dial-up used to feel; too much hassle to bother booking those movie tickets on-line, yet once you had always-on broadband you didn't EVER queue at the moveis again! Broadband and wireless has always been more about always-on than about the access. Anton Tomov's GPRS Keep Alive does not solve this on the JJ.

3) No decent PIM: This is a 3-function convergent device; phone, on-line and PIM. The built-in PIM is SO awfully BAD that it defies comprehension. Psion Series 3's were way better than this! Yes, 1998 P3's! On WM2003 devices one merely used PI, AF or PB - or any other apps for that matter. Now none work on the JJ! NONE! You heard me - not a single @#$#@%one! The PI dev/CEO blames the JJ blank screens on a ROM bug and is not prepared to put any more effort into it. AF guys are not even starting to promise beta dates yet - and when they do they'll probably battle with the JJ too. All other calendar apps are blank or unusably slow (ie 2 mins to populate the screen).

4) Notification queue management: We ARE getting dups again! Pocket Mechanic is the only app that removes the sddeamon dup, and it does not have a feature to scan and clean up at midnight. This is going to build up to be an issue over time; we'll hit alarm failures, memory and speed issues, and general applicaiton problems all as per our old XDA's. For non-techie geeks, this alone is a reason to run away screaming!

5) No backup: OMG OMG OMG! This is such an appauling situation, that it is beyond my comprehension that M$ didn't run out to rectify it within 1 day of releasing WM5 over FOUR months ago!!!!! Now we have a device that we CANNOT back up. 1 hard reset and you start over. If you're faint-hearted you're simply not going to test new apps. If ur and early-adopter, then get ready for some hard resets (I've done 3 to date). Non-techie-hardcore-geeks will NOT NOT NOT tolerate this. Not for a single nano-second!

I am not a developer/experts on the PPC, but I have been on the bleading edge for some time. I had a perfectly smooth XDA, then XDAII from the day each came out, and I have used forums like this to solve ALL my problems. I also put hours and hours into it. ie I am not a housewife complaining cos I can;t find a menu item - the above issues are serious and a challenge for anyone with less capability than Buzz.