yashsingh1/xdaforums huggingface dataset:
[Galaxy Note 3 Accessories] harajyuks:
And the silver lining is that while Spigen makes great products, their track record for dealing with customers issues with their faulty products...or even their interest in helping customers not satisfied with their products is legendarily poor. I would be raging right now if I bought one of these cases!!! Spigen saw the demand and gladly took the money from people wanting this product, I hope they make good to the customers.

I have every other Spigen case for the Note 3, Ultra Fit, Bounce, Neo-Hybrid and Slim Armor, heck I even blindly bought the tr.slim before I took the time to do any real research for more economic glass screen protector option for the Note 3. I went stark Spigen mad for their products, I love the cases. BUT I WILL NEVER BUY ANOTHER PRODUCT FROM THEM IF THEY LIVE UP THIS HYPE. Unforgivable!
[Galaxy Note 3 Accessories] OptimusOBrien:
I am having issues as well. Emailed Spigen and nothing..I like the feel and look of the case but I regret not getting an OtterBox. I like to have a clip with my phone so I think I am going to try and get the Defender instead of this.
[Galaxy Note 3 Accessories] rtoodeetwo:
I got my Note a month ago and I been on the fence with this case because I want a s-view functionality but at the same time some protection. But I'm kind of nervous about removing the OEM cover to use this case because I'm not sure how airtight the back is because dust or lint will work it's way inside the phone. In that case I will just go with the knock off case. Also it seem like Spigen used subpar chips for this case.

As per Otterbox I can tell you that they have an excellent costumer service. I brought a defender case for my new HTC One from their website and when I got the case it had a few scratches on the built in screen protector, I contacted them and they just requested to submit a picture with a rma# and the send me a brand new case a few days later and they never asked me to send them the first case back.
[Galaxy Note 3 Accessories] slaakker:
Sending it back staying with my zero lemon.
[Galaxy Note 3 Accessories] OptimusOBrien:
The case has been brilliant but has had some issues with the chip as you have seen in this thread. As for Otterbox I have had the Defender and Armor series cases for my S3 and if they had an Armor one or S-View case for the Note 3 I would jump at the chance to grab one!! They sent me a new one and gave me a different color when mine broke and just wanted a picture with my receipt. I will always look at their cases when I need a new or different one.
[Galaxy Note 3 Accessories] swagatsourav:
with official android 4.4.2 from Samsung which has stared rolling out, this case no longer works. i mean the sview. As a matter of fact only official Samsung cases will work.
[Galaxy Note 3 Accessories] Andrewtst:
Here the 3 types of S View chipset design.

Spigen just simply copy counterfeit design.
[Galaxy Note 3 Accessories] OptimusOBrien:
I think buying this case is the biggest regret I have about the Note 3. I should have stayed with buying Otterbox for my phone. I have sent 2 emails to Spigen but like it has been said several times they suck at getting back to customers. Hopefully I get word soon so I can just get rid of this case. I like the look and feel but the S-View function is causing issues and requires me to occasionally reboot my device.
[Galaxy Note 3 Accessories] Chillout2010:
I got my fake one today. It took me 15 mins of playing with the chip to get the s view to work. My chip looks very close to the original spigen chip though. My s view window is cut too low and I have a black section of screen showing. Also the front button is too big. You guys were right about those issues though. I wonder if they will be making a more accurate copy now that these issues are known. If nothing else I get to have a feel of what this case is like using. I don't think it's for me. I don't see the use for it as the screen has limited functions while closed. I'd rather not have to open the front and have full functionality if I need it without the extra effort. I'm gonna get the seido obex.

MJC
[Galaxy Note 3 Accessories] Hero746:
I'm definitely returning mine. Having to keep opening the case is a real nuisance especially since the S-View feature is a complete gimmick. It never works. Unless you're using swipe (no pattern or lock security) you won't be able to use widgets like DashClock. You're also stuck with using the stock Samsung camera. I'm probably going to get the Neo Hybrid Case along with the tempered glass screen protector.
[Galaxy Note 3 Accessories] Pehpe:
Buy an original Samsung S-View and mount it on Spigen? Just an idea...

Samsung Galaxy Note 3 / Stock-ROM / rooted / JB 4.3 / Austria (we don't have kangaroos!)
[Galaxy Note 3 Accessories] Shawheim:
That's over $100 just to "test" if it would work.
[Galaxy Note 3 Accessories] Pehpe:
Buy a original Samsung S-View and mount the sensor on Spigen. Just an idea...

I am really happy with my not working S-View. I can receive calls when it's closed. Maybe Apex enabled this. Doing notes. And due to multiwindow i can open every app when it's closed.

S-View can't do that to you... ;)

Samsung Galaxy Note 3 / Stock-ROM / rooted / JB 4.3 / Austria (we don't have kangaroos!)
[Galaxy Note 3 Accessories] harajyuks:
I understand that you are making the best of a bad situation. But you basically paid TO have the sview function, not to turn your 5.7 inch device into a 2.5 inch device. I don't know anyone who would justify paying a premium for a case with an advertised feature that did not deliver on that expectation. Don't give spigen a free pass.
[Galaxy Note 3 Accessories] Hero746:
Btw, what email address are you guys using to contact Spigen? I used the one underneath "Contact Us" in their support center.
[Galaxy Note 3 Accessories] Pehpe:
I don't give Spigen a free pass, and I think it's also a Samsung fault. I thought S-View would be more customizable. But I got no extra functionality. What extra functionality do you expect from S-View.

I only want to understand why to use S-VIEW

Samsung Galaxy Note 3 / Stock-ROM / rooted / JB 4.3 / Austria (we don't have kangaroos!)
[Galaxy Note 3 Accessories] harajyuks:
Why did you buy an s view case if you weren't happy with the specified functionality? I agree that I wish that it was more customizable to my own useage, but I knew exactly what to expect when I decided to buy one. I use it for what it was purposed for. I do hope the community finds some more function for this feature, but I'm happy with its design as is.

I certainly didn't buy it to not have the S View not work, that's for sure. As limited as it is, I would hate to not have those limited capabilities after paying to have them.
[Galaxy Note 3 Accessories] JK100:
Well if I would have known of the limited s view functionality I would have never bought it. However I do work in construction so I love the protection when I'm out in the field but at home or office it comes off.
[Galaxy Note 3 Accessories] harajyuks:
absolutely... the added protection of the cover is worth something more than the regular case. What that price is I'm not sure.
[Galaxy Note 3 Accessories] drmacrofish:
For those who have contacted spigen without response. Contact them on Twitter [MENTION=947063]spigen[/MENTION]Support. They are much more responsive. Here is a copy of the email I got today from them after getting in touch with them by twitter first.

Thank you for contacting Spigen!*

We sincerely apologize for the delay in our response!

I’m sorry to hear that the S-View isn’t working. We are currently looking into the issue.

At this time, we are offering two options:

1) You can return the item for a refund or*

2) You may wait until there are further updates regarding the product.

We sincerely apologize for any inconvenience.

Please let me know how you would like to proceed.

Could you also let me know what firmware your phone is currently using?*

This will help us look further into this issue.

I will be sending mine back.
[Galaxy Note 3 Accessories] Plainsdrifter:
Spigen

I feel so relieved that I didn't order, but I almost did.
[Galaxy Note 3 Accessories] OptimusOBrien:
I hope I get a response soon as this case has been awful the past week. Thanks for the tip about twitter though!!
[Galaxy Note 3 Accessories] jkozluk:
Hi guys!

I'm using this case few days, and unfortunately s-view functions do not work in my case too :(

I have fresh version of android kitkat 4.4.2. I can't check if the problem is with the new system because I had the new system when I've received the package.

But I replaced the IC chip with one from original Samsung s-view cover. The s-view functions started work, but the cover stiil not always activating s-view functions. It seems that the magnet in the cover is not properly located. After closing the cover I have to push in the left bottom corner and then the s window is activated...

The home button also does not work! In any situation: during calling, sleeping, writting notes on window, never...

I have sent an email to spigen support few days ago, but I have no answer yet!
[Galaxy Note 3 Accessories] Andrewtst:
It won't work in KitKat 4.4.2 ROM.

Latest KitKat 4.4.2 detect chipset use, only Genuine Samsung one will work, the rest all will stop functioning.

The home button only work when using Spigen itself chipset under 4.3 ROM.

I believe the Spigen magnet is not strong enough / too far, you need to close tide and push in a bit to let it 100% work.

---------- Post added at 09:27 PM ---------- Previous post was at 09:24 PM ----------

No need test, I already try and it is working just the home button to awake the S View not working.
[Galaxy Note 3 Accessories] Warrior1975:
That really ridiculous, how could Samsung do that? I guess I shouldn't be surprised... But as it is, manufacturers such as Spigen are in the fence in regards to making products for Android due to the variety of devices. If manufacturers like Sammy, start doing unethical practices such as this, you can bet we will start going back to where we were years back as far as accessory selections. Damn shame.

Sent from my SM-N900T using Xparent Skyblue Tapatalk 2
[Galaxy Note 3 Accessories] nlatifolia:
But the Spigen cover is detachable so I believe it has no electrical connection with the chipset ? How does it interfere ?
[Galaxy Note 3 Accessories] Andrewtst:
Spigen just need to put some where near the cover. Even original one, Samsung just only put a pin size magnet at cover lower bottom area.
[Galaxy Note 3 Accessories] tyhill:
Spigen cases

I love all of Spigen's cases... still can't decide on which one to get. Damn you choices!!!!
[Galaxy Note 3 Accessories] vizi0nz:
Just got my case today, works fine for me.. I was so excited when I put it on, I just picked any color for the s view. Does anyone know how I can change the color of the home s view page. I can't figure it out
[Galaxy Note 3 Accessories] Swanseatom:
Just got my s view slim and kinds disappointed that something isn't working on the 4.4.2 kit kat Rom. Is the only way to fix it really by using the original s view chip thing? That aside though case is very very nice.
[Galaxy Note 3 Accessories] desdelaayuda:
In settings,general, accesories

Enviado desde mi SM-N9005 mediante Tapatalk
[Galaxy Note 3 Accessories] Chillout2010:
Is mje considered kit kat 4.2? I'm wondering if mine is suppose to work or not. My fake case worked after 15 mins of fiddling with the chip. I plugged the phone in to charge and went to sleep. In the morning s view didn't work again. I ended up just removing the case. The seller on aliexpress wants me to send pictures...

MJC
[Galaxy Note 3 Accessories] CZroe:
In light of the KitKat issues, I'd say that the "Made for Samsung GALAXY" program is laughable. Shameful even.
[Galaxy Note 3 Accessories] azahoth:
I`m in the same boat too. I ordered mine to the UK, cost me all round £51.63. S view hasn't worked once. I sent them an email but am shuddering on the thought of having to return it then pay the feckin £13.85 import duty on top of the posting costs. So sad.
[Galaxy Note 3 Accessories] Plainsdrifter:
spigen s view

What is really sad is that Spigen & Amazon continue to offer these cases for sale. Shameful really. I understand Spigen doing this, their customer care is "buyer beware", but why is Amazon continuing to ship this clearly non-operating case?:(
[Galaxy Note 3 Accessories] DiamondCorp:
The best temporary solution is a swap the tchip Official cover view to Spigen SAV.
[Galaxy Note 3 Accessories] johnnyb33:
Just a thought maybe there is something in the others.xml or something else in the root directory that you might be able to change so that the phone doesn't have to recognise the original chip. I dont have kitkat so I cant see but others tgat do have a look and see if there is an option?
[Galaxy Note 3 Accessories] mani0608:
Wow thanks a lot dude. Your methods worked really well. However home button doesn't seem to work when the cover is closed. Thanks a lot dude :)
[Galaxy Note 3 Accessories] DiamondCorp:
;) After peeled chip, adjust the black plastic plate. Look at my picture as an attachment. Be carefull, the unstick is tricky. After this operation, the chip has perfect fit and works perfectly. :cool:

The home button not work because the official has not home button. ;)
[Galaxy Note 3 Accessories] mani0608:
Cool. But I replaced it as it is without peeling anything and still it works good. But as you said I will try to make it a perfect fit :)
[Galaxy Note 3 Accessories] DiamondCorp:
Of course, but I noticed there was a bump and once installed the Spigen SAV was slightly distorted. Due to this thickness.
[Galaxy Note 3 Accessories] mani0608:
Yes that happened to me as well when I tried the second time. But still its functioning properly :)
[Galaxy Note 3 Accessories] Chillout2010:
My fake one would work for a bit and then kept stopping s view functions. I couldn't get it to work so I gave up. I ended up breaking the front cover at the hinge trying to remove it. It actually works decent as a normal cover now though. I Removed the chip and put the phones back on and it still fits into the case. Not a complete loss I guess lol.

MJC
[Galaxy Note 3 Accessories] CVonV:
how do you know that the second one requires you to remove the battery cover like the original? i'm inclined to think that all the fake ones are just the third type.. they all use the same pic and they all have a non-square window

which one? the first fake one which [MENTION=2659493]Shawheim[/MENTION] claims don't have to remove the back or the second fake one which you do?
[Galaxy Note 3 Accessories] Shawheim:
Cause if you have read this thread it is stated many times that there are 3 versions. And the two fake ones are different. They both use the stock Spigen pictures but one clearly states that you remove the cover and the other doesn't. But both listings for the cases have been changed numerous times before and after I posted the 3 different links. So now they could say anything.
[Galaxy Note 3 Accessories] CVonV:
yeah i only just read the thread from page 65 but i re-read it now from page 30 or something and i've gotten all the info

so it seems all the fakes out there are the same actually.. the back cover stays on and the window is bigger than it should be.. damn :(
[Galaxy Note 3 Accessories] Chillout2010:
My fake was one that stated the back needed to be removed. If I inserted it in the case with the back the front cover wouldn't close easily but I could force it. I broke the front cover when trying to remove it. The chip would work for a few hours and then it would just stop for no reason. I gave up on it. The seller claims that they will give me a partial refund. I haven't confirmed delivery yet, still deciding what I should do.

MJC
[Galaxy Note 3 Accessories] ph0b0s123:
Hi, for your case, did it have an s-view window which was larger than the S-view output on the note screen, i.e is the window is too low at the bottom?
[Galaxy Note 3 Accessories] Chillout2010:
Yes my window was too big. Not sure how they got that part wrong.

MJC
[Galaxy Note 3 Accessories] ad78:
how is the home button holding up? im afraid it will scratch the home button since looks to me the spigen home button is a hard plastic??
[Galaxy Note 3 Accessories] Shawheim:
The back of the button is the same as the inside. So its rubber like the inside.
[Galaxy Note 3 Accessories] ad78:
Thanks man. I'm ordering right now
[Galaxy Note 3 Accessories] johnnyb33:
Has anyone else noticed either with the real or fake cover that the phone is constantly warm.

Just thinking if the cover uses the proximity sensor to tell if the cover is closed weather this will have an impact on battery life?
[Galaxy Note 3 Accessories] Shawheim:
It doesn't use the proximity sensor it uses a magnet in the front cover.
[Galaxy Note 3 Accessories] Abdulrahman91:
Will this work on KitKat? Because I read somewhere that Samsung did "something" to prevent such cases from functioning probably.
[Galaxy Note 3 Accessories] Shawheim:
Currently not working on KK.
[Galaxy Note 3 Accessories] PurppleMonkey:
Since i use my slim armor view i have random reboot.. and it seems that the case is not always detcted by the device..

in settings i cant always see the "s view settings"

same problem here ?
[Galaxy Note 3 Accessories] jkozluk:
To get the case fully working under KitKat 4.4.2 I did some workarounds:

- replaced the IC chip with original one from s-view case (as it is described in this topic)

- put a small magnet from the old earphones on the magnet installed in the cover (no glue is needed ;))

Now I have case fully working and precisely activating s-window during closing the cover. But there is no solution for the home button yet. Until Samsung, in the next releases, activates home button while cover is closed, the button is not usable completely.

I'm really interested in response of Spigen. They still sell an unfunctional case and there in no official replay about problems with KitKat.
[Galaxy Note 3 Accessories] brendonwardmusic:
Just received my case today, absolutely love it. At least I know not to update to 4.4 I'm happy with 4.3 so no worries there.
[Galaxy Note 3 Accessories] Hero746:
Has anyone gotten a response from Spigen? I sent them an email using their website about a week ago and I have yet to hear from them. They haven't responded on Twitter either.
[Galaxy Note 3 Accessories] flipq88:
After seeing all the complaints, I'm glad I canceled my order and ordered the fake one instead.
[Galaxy Note 3 Accessories] mani0608:
You did the right thing. This case is a fail and above all SPIGEN support is terrible.
[Galaxy Note 3 Accessories] OptimusOBrien:
I got a response after 2 emails and a post on Twitter. Hope you get your response soon!!
[Galaxy Note 3 Accessories] BrewersFanJP:
I had thought about getting this case for my new Galaxy Note 3 but decided against it after hearing about the post-update problems. It's still a possibility for the future, but for now I went with a regular Slim Armor case with a screen protector instead.

I really like this case and wanted something that would give my phone complete protection with S View functionality, but I'll wait until the bugs get fixed first (if they get fixed).

Thanks for the heads up on the issues the case is having.
[Galaxy Note 3 Accessories] drmacrofish:
This is nuts. I got a response from Spigen previuosly as I stated earlier and they offered to allow me to return the defective cases or wait for a fix. I emailed them back that I wanted a refund 6 days ago and now no response! Wtf! I just want my rma and I am done with them!
[Galaxy Note 3 Accessories] thecrew2999:
Pretty cool looking
[Galaxy Note 3 Accessories] Jfree3000:
Got my fake today, the window is to big like the others and I had to take off the foam from the chip to make it work. Tried it with the back on, strange fit. Tried it with the back off, strange fit. Put my original slim armor back on and tossing this to the side. Only out 15 bucks so no biggie.
[Galaxy Note 3 Accessories] slaakker:
Got my RMA in five days. Mailed it back the next day. Waiting for my refund.
[Galaxy Note 3 Accessories] harajyuks:
Fyi. Solution found

http://xdaforums.com/showthread.php?t=
[Galaxy Note 3 Accessories] daigoro76:
link don t work

Envoyé de mon Nexus 7 en utilisant Tapatalk
[Galaxy Note 3 Accessories] ad78:
ok, im almost ordered this but the complain looks not worth buying for now..

what is the best fake out there that S view will work too?
[Galaxy Note 3 Accessories] CVonV:
http://xdaforums.com/showthread.php?p=49664676

u need xposed framework

awesome stuff by [MENTION=2011359]MohammadAG[/MENTION]!!
[Galaxy Note 3 Accessories] daigoro76:
very good thanks you

Envoyé de mon Nexus 7 en utilisant Tapatalk
[Galaxy Note 3 Accessories] Jfree3000:
Gotta wait for now, none of the fakes windows are the correct size. Still not worth it fake or real if it wont work with kitkat.
[Galaxy Note 3 Accessories] PurppleMonkey:
Mine doesn't work perfectly.. and since this morning doesn't work at all..

i can see s view setting in accessories settings but nothing in lockscreen setting whereas before i can see them...

Anyone got a solution ? (Im still in 4.3)

because i leave in france i cant be refunded or use the SAV..

50$ in my .... ^^

Can you help a poor french ? ^^ ahaha thanks !
[Galaxy Note 3 Accessories] CVonV:
what settings were in lockscreen settings?
[Galaxy Note 3 Accessories] PurppleMonkey:
Usual setting..

no s view setting
[Galaxy Note 3 Accessories] CVonV:
interesting that with original s-view covers the settings are there where as for third party ones they are in accessory
[Galaxy Note 3 Accessories] guyversudo:
This is what I finally got emailed to me after 2 weeks.

Khloe replied:

Dear Matsudo,

Thank you for contacting us back. We truly apologize for the extreme delay in getting back to you!

We have been backed up in the office but we are doing our best. We are truly sorry.

Unfortunately, we do not have products to replace right now as we are currently still looking into the issue.

Could you please return the package to us for a refund?

All instructions and requirements are included on the Spigen RMA form that is attached to this email.

The Spigen RMA FORM must be completely filled out and so that we can process your refund.

Please include the completed RMA form inside the return package.

I will send you a prepaid return shipping label to your inbox.

If you have any additional questions regarding this issue, please contact us again. We will try our best to ensure your satisfaction with our products and our service.

Thank you!

Tweet us [MENTION=947063]spigen[/MENTION]Support
[Galaxy Note 3 Accessories] PurppleMonkey:
I know that, before this morning i could see s view setting in lockscreen.. but since this morning... nothing and the slim armor view does not work at all.. so i paid 50$ for nothing..

and im still in 4.3
[Galaxy Note 3 Accessories] guyversudo:
And this one...

Spigen Inc has sent you a return label for your recent order (#xxxxxxxx). You can find the return label attached to this email. If you have any questions or problems with your return, please email noreply@spigen.com.

(generated by ShipStation)
[Galaxy Note 3 Accessories] steve austin:
Case looks amazing, but with no kick stand it is not a real option. Gotta watch movies in that screen. Holding it will not work.
[Galaxy Note 3 Accessories] thatsnailguy:
Is there anything holding the flip closed? say magnets, van der waals forces, artificial gravity? I dont want that cover flying open if I drop it.
[Galaxy Note 3 Accessories] HazMatic:
Ditto! :highfive:
[Galaxy Note 3 Accessories] Marvelicious75:
That Seidio case doesn't look to be in the same league to me. It's just a glorified dust cover, while the Spigen looks to be somewhat resilient.

I'm one of those non-Facebook people myself, but I commented on their S4 version on YouTube.
[Galaxy Note 3 Accessories] Acaibowl:
Make it wireless charging compatible and take my money.
[Galaxy Note 3 Accessories] mellofello808:
Shut up and take my money!

Seriously if this was available I would be ordering it right now. My only apprehension is the cover getting in the way when taking pictures.