yashsingh1/xdaforums huggingface dataset:
[Galaxy Note 3 Accessories] CZroe:
Umm... Indeed? :confused:
[Galaxy Note 3 Accessories] Plainsdrifter:
Just noticed that Spigen View case is no longer offered on Amazon.

The black color does appear on Spigen's site though.
[Galaxy Note 3 Accessories] nlatifolia:
That means whoever owns it will have an exclusive "limited edition". Lucky me :angel:
[Galaxy Note 3 Accessories] Random Select:
They may have pulled it to make a revision and until Samsung releases their update.
[Galaxy Note 3 Accessories] Plainsdrifter:
I believe the case is no longer on Amazon due to all the problems with returns. Spigen is still selling on their site because they don't make it easy to return anything. Hell, they don't even respond to emails.
[Galaxy Note 3 Accessories] Random Select:
I haven't experienced any customer service issues from Spigen.
[Galaxy Note 3 Accessories] WaNaWe900:
Hopefully... still waiting thou

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[Galaxy Note 3 Accessories] christianpeso:
This video was uploaded 4 days ago on Spigens YouTube channel.

https://www.youtube.com/watch?v=WYdgQ1s-Ev0&feature=youtube_gdata_player

Guess they plan on telling people to replace the chip yourself.lol:)
[Galaxy Note 3 Accessories] WaNaWe900:
heard the same too... maybe FOC

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[Galaxy Note 3 Accessories] Da mOnKeY:
Its no probleme replacing the chip ourselves,I just hope THEY send us the chip and we DON`T have to buy one ourselves.
[Galaxy Note 3 Accessories] Bruinzfan:
I'm returning mine. I found it too thick for my taste. If I wasn't retired, I would feel differently. I went back to the samsung s-view with wireless charging. It slides right into a belt clip from a case my father had for his note 3 but no longer needed. The belt chip is a necessity for me. Having worked in the Railroad, in the mechanical dept, I probably would have gone for the otter box to maximize my protection AND have the belt clip. Bummer I really liked the looks of it too!!

Keith
[Galaxy Note 3 Accessories] harajyuks:
What a joke.
[Galaxy Note 3 Accessories] gigolosingapore:
Source: http://www.zdnet.com/samsung-fix-due-for-unofficial-note-3-smart-covers-broken-by-kitkat-7000025783/
[Galaxy Note 3 Accessories] guyversudo:
What belt clip are you using?
[Galaxy Note 3 Accessories] eskasi:
`

Where is the fix? Damnit! :( it's been a week... arrrgh
[Galaxy Note 3 Accessories] WaNaWe900:
waiting too... :[

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[Galaxy Note 3 Accessories] koolfoolx:
I wonder, does spigen offer warranty on this case? Or sell a replacement flip cover? My flip cover broke, the piece that fits on the hinge cracked and its no longer a tight fit. Right now I'm back on my slim armor as a backup just curious to know if there's anything I can do from a simple case of the cover folding in a weird angle :/. Ive only had it for less than a month too. I love the case though, get plenty of compliments, would hate to have to shell out so much money again
[Galaxy Note 3 Accessories] Plainsdrifter:
Received my OtterBox Defender in black case last night. Fits like a glove, love the feel of the rubber. Great touchscreen, even charged it this morning, no problem.:o happy camper...:good:

---------- Post added at 02:24 PM ---------- Previous post was at 02:16 PM ----------

If you bought it through Amazon you have a 30 day window to make a claim. Spigen may entertain your claim. I would advise you to hurry and contact Amazon or Spigen.

I bought two Spigen view cases for Galaxy S4 for my wife and her sister. 3 months later part of one case has turned beige and the view function doesn't always work. The other case doesn't close well and the view function is becoming an iffy thing. I checked with Amazon last week and found out about the 30 day window.

$50 cases should work for at least a year or for the normal life of a phone. I understand a throwaway case you get for $9 or $15, but $50?
[Galaxy Note 3 Accessories] CZroe:
I hate that they refuse to acknowledge that Spigen makes "official" cases with the Samsung Made for Galaxy logo.
[Galaxy Note 3 Accessories] koolfoolx:
I got it from spigen directly, but I cant find any where to contact them from their website, when I click support it gives me an error. Ive had it for about 25 days. Please help :/ I do agree that after spending 50$ on a case I would have expected this to last for a few months but not even 1 month is sad. Mind you, I really do baby my device and have all the necessary goodies on it to protect it such as a mime glass and the flip cover and I never dropped it yet, knock on wood :D
[Galaxy Note 3 Accessories] Plainsdrifter:
I just checked their website, you can click on help(bottom of home page) that leads you to a form you can fill out and then click send.

Good luck.
[Galaxy Note 3 Accessories] Bruinzfan:
I believed the name on it was IBlass? Or something like that. I will take a look. It was a case that my Dad had for his note 3. It's very hard to get out of the belt clip. I used it for a few days just to protect the phone, but hated it as well. But the S-View cars slide right down in the belt clip. If you ran or were very active, around water etc, I wouldn't put the life of my phone in it's hands. But I've used it for almost 2 weeks and no miss-haps. (I'm in and out of my Ford Excursion and Saab vert., hasn't jumped out once.) I will double check the name when I get home.
[Galaxy Note 3 Accessories] SimpleChaos:
I just received a shipping notice from Spigen with the subject "your replacement has just been shipped!" I'm curious what is in the package. I'm guessing it is a chip and a plan.
[Galaxy Note 3 Accessories] WaNaWe900:
Hopefully it's the chips :)

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[Galaxy Note 3 Accessories] nlatifolia:
Did u make item's return or they just send you a replacement without you reporting anything ?
[Galaxy Note 3 Accessories] SimpleChaos:
I've been in conversation with them. I initially told them there was a problem (S-View not staying on) and they gave me the option of return or waiting because they were working on a fix. I chose to wait because I do love the case, but the S-View not working consistently is annoying. They must have put my name in a list of people to send a fix to.
[Galaxy Note 3 Accessories] WaNaWe900:
mine no news yet... :(

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[Galaxy Note 3 Accessories] nlatifolia:
Keep us informed :)
[Galaxy Note 3 Accessories] simkid5614:
Minor question, I searched Spigens site, Don't see it avail to order, checked amazon, no clear place to get it.

I clicked the only Slim Armor view for the Note 3, and it takes me to the Slim Armor.

Did they discontinue it already? I'm getting my phone sometime this week or next.. Depends on when AT&T stops with their backorder bull****.
[Galaxy Note 3 Accessories] Plainsdrifter:
If I was you I would get an Otter box case. I have had the Defender for three days now and I don't notice it. It has become part of the phone.
[Galaxy Note 3 Accessories] simkid5614:
I don't like otterboxes. I don't like the colors, shapes, or build quality. Never have.
[Galaxy Note 3 Accessories] Gravitonx:
Received the case. Pretty good. Very good quality, it's a pleasure to hold it in your hand.

view feature didn't work as expected on 4.4.2. Replaced the chip with Samsung original one (I have S-view cover also) - now view feature works, but home button in view mode does nothing (I guess Samsung chip doesn't support this feature).

I noticed an issue. The magnet in the front door is not exactly on the right place, it's shifted a bit, so to make it work every time you close the door - you should push the door to the left a bit while closing.

Also it turned out that Note 3 in this case is quite a heavy thing, but you feel absolutely protected.
[Galaxy Note 3 Accessories] SimpleChaos:
I have not received my replacement package from Spigen yet, but its on the move according to the tracking number they gave me. I'm guessing it is the chip with a plan to replace. If it is, does anyone know of a reason I shouldn't connect the chip directly to the phone rather than the back cover of the case? That way any view case with a magnet in the cover would work.
[Galaxy Note 3 Accessories] maba:
Direct to phone will make the chip available to all casing easily but difficult to get it properly align with the phone.
[Galaxy Note 3 Accessories] fonseca898:
If that was real and there was game functionality through the case I would buy it in a heartbeat! Nice.

As it is, I feel like buying the official S-View cover was not worth it at all, because it provides such minimal protection, and the utility of the S-View feature is not that great. Are there ROMs that allow one to keep the screen on longer or keep the same Action Memo open? That would be enough reason for me to try this Spigen case instead of getting the Neo-Hybrid I'm close to ordering.

Other than seeing alerts, the View feature has not been very useful.
[Galaxy Note 3 Accessories] eskasi:
been a couple of weeks and no fix yet. I would hold of buying any 3rd party sview case this these idiots release a fix.... their claims to do so may be after an S5 turns up on the market....
[Galaxy Note 3 Accessories] willie1979:
Spigen

if you have a twitter acct u can contact them that, I believe its called spigen support, they sent me an email say they are sending a replacement case
[Galaxy Note 3 Accessories] WaNaWe900:
totally new replacement case for you ? good to hear that... mine still no news :)
[Galaxy Note 3 Accessories] koolfoolx:
I sent them a tweet with my order number and informed them that I submitted a ticket from their website. I also received an email from them before I tweeted them stating spigen has shipped a replacement but no other info. I saw other people receieved this email so I think its just the chip. Regardless I sent them a tweet last night, so now im just going to wait for a response. I do hope I get a replacement because I loved the case :) thanks for the tip for tweeting them. Who knows how long I would've waited otherwise!
[Galaxy Note 3 Accessories] SimpleChaos:
I received my 'replacement' (fix) today. Its a chip in a baggie. No instructions, no other items. Haven't had a chance to do anything with it.
[Galaxy Note 3 Accessories] WaNaWe900:
the step to change it already available in YouTube last week :) need to remove existing and replace the new 1 with double sided tape very2 gently
[Galaxy Note 3 Accessories] Delta09023:
In the scenario of the Spigen Slim Armor View and the Android 4.4.2 update - does this 'updated chip' from Spigen fix all issues with the S-View active feature?

The Slim Armor View had the 'Home' button feature on the front of the case - from all reports that I have read in this thread and others, replacing the Spigen clone chip with a genuine Samsung chip only fixed the S-View open/close, it appears that the active wake on 'Home' button press is disabled when the cover is recognized as closed? (Correct me if I'm wrong.) I actually used this feature a fair bit, so am interested in whether this is a full fix?
[Galaxy Note 3 Accessories] CZroe:
The home button never was part of the S-View functionality. Samsung changed that behavior and they are going to have to be the ones to fix it.
[Galaxy Note 3 Accessories] koolfoolx:
Hey guys, just an update on my case that i tweeted to them about. They never responded to my tweet, but that package that they sent me yesterday arrived today and i was expecting it to be just the chip, but it turned out to my surprise they actually sent me a replacement front cover :D! so my slim armor view is back in business!! i mean they never told me they were sending it out, or even that they read my request, but the fact that i got it in a day is still surprising to me! im a happy camper! :laugh:
[Galaxy Note 3 Accessories] WaNaWe900:
Replacement Front Cover ? wow... notice any difference to share
[Galaxy Note 3 Accessories] nlatifolia:
So front cover with different chip ? Can u take a screenshot on the chip ?

How about HOME button ? Does it work now with the new chip ?
[Galaxy Note 3 Accessories] WaNaWe900:
Thought the chips at Back Cover ?
[Galaxy Note 3 Accessories] harajyuks:
Cool stories.

Pictures or it never happened.
[Galaxy Note 3 Accessories] koolfoolx:
Well I didn't get a chip I'm guessing you have to complain to them about that. My case was working perfectly fine so I didn't bother with the chip. But they sent me a replacement front cover along with a new hinge.

As you can see the first pic is the replacement they sent, and the second picture you can see the piece of the flip cover is cracked on the left side of where the hinge would go. I mean its good to know they do listen to our requests even if it seems like they don't respond :D
[Galaxy Note 3 Accessories] nlatifolia:
What do u mean working properly fine ? Are u using 4.4 Kitkat or 4.3 Jelly Bean ?
[Galaxy Note 3 Accessories] WaNaWe900:
ach so ka... your's still JellyBeans 4.3 android not KitKat 4.4.2 so thus the S-View functional
[Galaxy Note 3 Accessories] koolfoolx:
Well it's the Verizon variant so no kit kat yet :banghead: but If I have problems ill just contact them again. But yes on 4.3 I havent had any issue. I get issue when I reboot device, where the cover doesnt function and I have to take the cover off and put it back on. But when I power it off and back on it works like it should.
[Galaxy Note 3 Accessories] WaNaWe900:
lol.... good for you :)
[Galaxy Note 3 Accessories] friedchick3n:
i have a sgp neo hybrid case for my note 3 and it is awesome makes the phone look amazing and protects it from everything!

Thanks SGP
[Galaxy Note 3 Accessories] CZroe:
lol.... good for you :)
[Galaxy Note 3 Accessories] SladeZero:
So... i was searching for this case... Best buy doesnt have it unless you special order it... and Fry's don't have it... SO, I went to my local swapmeet... one vendor there had "authentic" cases... or so I thought. Picked it up for $20... i know, too good to be true. Yep... during installation... I found out it was fake. You have to manually place the chip on the contacts... kinda fun actually.

Everything seems real about the case except: Spigen is not etched on the side, its painted and the hinge looks different, non-removalable. Chip works fine.

Case is very nice material, sturdy, and even has the padding. Time will tell.
[Galaxy Note 3 Accessories] dogangulcan:
Oh, that was I was waiting for :D thanks for sharing
[Galaxy Note 3 Accessories] ad78:
This thread should not 5 stars... the way you guys describing the problem and lacking of customer service looks to me that this is a worst product... and its $60 bucks lol
[Galaxy Note 3 Accessories] darkleafar:
so what is going on with this case'? My understanding is that Spigen is shipping current ownersa replacement chip if you tweet them, or something along those lnes? What about prospective buyers? Will this case be rereleased with the replacement chip?
[Galaxy Note 3 Accessories] WaNaWe900:
totally recommended for industrial user such as myself... but so far seen not available for purchase, maybe they pullback for improvement before release it again
[Galaxy Note 3 Accessories] CZroe:
You forget: that rating was made back when this was just a "Let Spigen know what we want!" thread. This didn't start out as a product thread for an existing product.
[Galaxy Note 3 Accessories] SimpleChaos:
It's been 24 hours with the new chip in place and it hasn't faulted yet. With the old chip it would have faulted within an hour of powering it off and on. I'm cautiously optimistic.
[Galaxy Note 3 Accessories] nlatifolia:
What did u do to get them ship the replacement chip ?
[Galaxy Note 3 Accessories] SimpleChaos:
I sent them an email when I first started having problems. They responded by giving me the choice to send it back or waiting until they had a fix. I chose to wait because I do like the case but it needed to work with s-view consistently. They sent a chip without any further input from me.
[Galaxy Note 3 Accessories] grabshell:
Hello. Just wanna ask if you are on 4.3 or 4.4? Thanks
[Galaxy Note 3 Accessories] SimpleChaos:
I'm still on 4.3. I saw that Samsung called the kit kat + non-samsung cover compatibility issue a 'bug' (yeah, right) and they going to have a fix for it. I won't upgrade to 4.4 until I know they fixed it. I also don't know if the chip Spigen sent me is considered 'official Samsung'.
[Galaxy Note 3 Accessories] thecrazy88:
Check this out. Does anyone have any experience with this site?

http://www.aliexpress.com/item/With...sung-Galaxy-Note-3-N9000-Open/1598455290.html
[Galaxy Note 3 Accessories] darkleafar:
those have got to be fake, as Spigen only makes this case in black and white. Also, that is a wholesale website, it's not going to let you buy just one at that price. However, how I wish Spigen made more colors of this case. God that red one looks amazing!
[Galaxy Note 3 Accessories] thecrazy88:
I was thinking the same thing but it's like the Chinese amazon. It did alow me to get all the way to ordering only one case. The picture looks legit but I am still skeptical. That's why I was asking if anyone has ordered from the site yet.
[Galaxy Note 3 Accessories] darkleafar:
if i remember correctly i saw somewhere on another thread that there is indeed a fake version of this case going around, i dont remember where i read that
[Galaxy Note 3 Accessories] grabshell:
Those are 100% fake. The black and white color spigen SAV pics posted on that site are the stock photos spigen provided. Look at the other colors, the home button is slightly bigger.
[Galaxy Note 3 Accessories] CVonV:
Also notice the actual window is not a square.
[Galaxy Note 3 Accessories] azahoth:
They sent me a replacement chip which arrived today. I replaced that and now it works! Just need to figure out how to keep the S View Screen on for longer than 2 secs..
[Galaxy Note 3 Accessories] DeathBlimp:
bought it anyway, gonna get it in 10-15 days, just want to see what it's like. will post photos if i remember by then!
[Galaxy Note 3 Accessories] mrej201:
thanx im odering mine right now is a good thing we can take the flip cover off perfect
[Galaxy Note 3 Accessories] grabshell:
This is indeed good news. Does the home button also work with the newly replaced chip using kitkat?

Even though my SAV works pretty well with my 4.3 note 3, I noticed that when you are using the lock screen option the s view will not work anymore. I hope they have fixed this issue too.
[Galaxy Note 3 Accessories] swagatsourav:
i ordered from them day before yesterday , it has arrived yesterday . i bought it direct from sigen uk. i wanted to check if the new lot are going to work on 4.4.2 or they are only sending the chip to whosoever is on 4.4.2
[Galaxy Note 3 Accessories] WaNaWe900:
nice... update us :)
[Galaxy Note 3 Accessories] CZroe:
Again, this is a behavioral change Samsung would have to change back. It has nothing to do with the chip. The Home button doesn't do anything anymore even with the official Samsung S-View cover.
[Galaxy Note 3 Accessories] swagatsourav:
i contacted spigen uk, to check about the new IC on the SAV which came back to stock a week back. This is what they said

There is nothing wrong with our case, SleepWake function were not working properly because of Samsung Software update, please see this article which confirms that Samsung is working on updating the software issue, which will fix this problem:

http://arstechnica.com/gadgets/2014...led-note-3-accessories-will-issue-ota-update/

http://www.androidpolice.com/2014/0...-accessories-will-deliver-ota-to-fix-the-bug/

Also we can confirm that new update(4.4.2) is out now already in Asian countries and will be available shortly in UK.

In the meantime there is an app available to fix this problem, see in attachment.

The app they are refering to is Style View Cover by MBRIDGE

kind regards,

support

I have asked them to send me the chip rather than asking me install the 3rd party app

---------- Post added 13th February 2014 at 12:02 AM ---------- Previous post was 12th February 2014 at 11:59 PM ----------

would you mind sharing your case number, i mean the help desk ticket no of spigen - as i wanted to refer your case to them.

When i asked for it, they gave me a wired answer asking me install an app
[Galaxy Note 3 Accessories] Riswthefalln:
yes fake

Yeah I have ordered from them they suck. window is too big with a black bar underneath from the window being to big. the only good thing is that the s view window will work all the time. ****ty thing is that I was blow drying my hair put the blow dry next to the case and it melted away. what the crap? it was on low setting too so that shows the quality in that case. I ordered a real one as well and the only good thing about the fake case is that I switched the chips and the real one works flawlessly.
[Galaxy Note 3 Accessories] thecrazy88:
[TE=Riswthefalln;50279178]Yeah I have ordered from them they suck. window is too big with a black bar underneath from the window being to big. the only good thing is that the s view window will work all the time. ****ty thing is that I was blow drying my hair put the blow dry next to the case and it melted away. what the crap? it was on low setting too so that shows the quality in that case. I ordered a real one as well and the only good thing about the fake case is that I switched the chips and the real one works flawlessly.[/QUOTE]

Wow, that is what I was thinking. Thanks for your reply. I was just about to pull the trigger. Not now. I'll just pay $50.
[Galaxy Note 3 Accessories] azahoth:
Just to clarify, I presented my issue via their own website so it's just my order ref that have used. I also stated I`m 4.3 and not 4.4 which I won't upgrade to until these underlying issues are removed/fixed. Not sure what this app is tbh, all they did was send me a new chip clearly labelled "4.3". I did also tweet them a polite message, which might have got the ball rolling more.

In case this blows up, I will state they have been nothing but excellent with my issues and was actually surprised to how well they handled my case (no pun intended).
[Galaxy Note 3 Accessories] daigoro76:
Hi

4.4.2 rom fix the problem ?

Envoyé de mon iPad à l'aide de Tapatalk
[Galaxy Note 3 Accessories] AF85:
Mine arrived today, superb piece of kit. Feels really solid for the limited amount of bulk it adds to the phone and the s-view works just fine. I was concerned by the home button being activated while in my pocket but found that that part of the case pops out easily. One man's flaw is anothers feature, I guess.
[Galaxy Note 3 Accessories] eduong503:
Great case. Upgraded to 4.4 but had issues with the Sview not working so I installed xposed framework with the sview module which got it working again. You can find the apk on XDA. Then final fantasy dimension was not working because of xposed framework so I found a solution on reddit to convert the xposed framework and module as a system app using Titanium Backup. Now both game and sview are working. Hope this helps anyone.
[Galaxy Note 3 Accessories] swagatsourav:
Di you use [MENTION=947063]spigen[/MENTION]Support to contact them
[Galaxy Note 3 Accessories] azahoth:
Yep, from their website [MENTION=947063]spigen[/MENTION].com
[Galaxy Note 3 Accessories] gadgetuk437:
Seems I'm S.O.L.

Spigen say they ain't interested in my problems because I bought it thu' Amazon UK, not the US site.

Bit harsh I thought.
[Galaxy Note 3 Accessories] swagatsourav:
contact them on their twitter [MENTION=947063]spigen[/MENTION]Support and tell them about it.

i hope you have bought from their official store on amazon uk.

Also spigen is claiming that any new 4.4.2 update after Jan 30 has fixed the case issue, can any one please confirm
[Galaxy Note 3 Accessories] Roland_SGN:
Since I am not yet an owner of the case I wonder if I should order one or not when reading about the problems for the SView-Case. To what I read in the Omega 8.0 thread there is a new ROM from Samsung available which might fix the issue. (Land: Poland)... Hm' I surprised to read that the approach from SPIGEN is not the same as the Samsung one.

Q: What does the chip from SPIGEN have as function?
[Galaxy Note 3 Accessories] s205702:
best case i think