yashsingh1/xdaforums huggingface dataset:
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] grajeshg:
Yes, I got the usual formal response asking me to approach the service center and to send them the copy of job sheet. I too think that this is not going to help until they understand the issue seriously and have a definite fix for it.

That is more practical, I also think in the same direction. Had enough with Samsung and this high priced toy. And in the gsm arena (. Com) opinion pages of s4 mini, somebody has just commented that an update is getting ready to solve the trouble. I think i shall wait and see whether there is any truth in this. Such a timely action from Samsung will be much appreciated.
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] ricjps:
Hello again.

My samsung i9192 arrived yesterday and so far so good. Brilliant phone has i expected.

Until now i dont have any network problems. On my way to work (50 klm distance) i pass trough some bad coverage areas (my previous phone always lost network at some point) and i arrived at home with no network problems, simply perfect in both sims.

I will test it moore and give feedback.

I didnt update the firmware as the phone asked because read somewhere that the problems increase even moore. Lets see...
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] drjamit:
Any Updates guys

Hi ! any update on this Network issue of S4 mini. i m from India and this mobile has got huge price cut of approx 3000 INR. Is it stock clearance in view of this problem or is it Competition Effect. Also i have Mailed to CEO Samsung and got a call from them to go to service centre, but i m waiting for any Software patch or something like that from any Elite XDA member so that this Service centre visit is avoided. They are not so expert and will simply re flash the firmware , i suppose,.

I am also thinking of quitting this mobile if problem is not solved soon as the whole purpose of Compactness is defeated if i m offline on 1 mobile no most of the time.

Mainly its Vodafone Delhi which becomes offline and MTNL delhi always remains Connected. I use 3g of MTNL.

I have even tried changing the sim position.
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] fmohiy:
Same problem in Egypt

I'm from egypt and i faced the same problem even though i had the phone for one month and i use only ne sim slot with Vodafone.

I'm also facing other problems like Wifi connection dropping and reconnecting by itself and slow 3g speeds even i good coverage areas.

I strongly believe it is problem with the antenna of this model in particular as i tested a Galaxy mega 5.8 duos and did not have any of these problems.

I'm now seriously thinking of selling this phone and getting a single sim version.

Which one should i get ?? the 9190 version with 21.1 HSDPA speed or 9195 with 42.2 HSDPA speed?
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] suyashshandilya:
update coming

Hi All,

Like several others, i was disgruntled at the network issues with s4 mini (i have been using just one sim on the phone). 'twas very frustrating. Finally went to the Samsung service centre last Saturday. Was told that Samsung already knows about this problem and will be releasing a patch in a week's time. Was relieved to know that it was a known issue and not a one-off thing, for then it would have been quite difficult to explain to the service guys.

So, waiting for the patch release. should happen by the 21 Oct.

Suyash

(Mumbai, India)
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] fmaa1:
Is the patch going to be a firmware upgrade?
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] Hbalisavira:
Firmware Upgrade

All,

I just received a OTA update for the firmware, not sure what it is for.

Any idea how can we check the utility of the firmware?

Regards

Harsha
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] sudhirkaranam:
Firmware update

I too have recieved the firmware update just now.

Will have to check if this solves the issue.

Regards,

Sudhir
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] grajeshg:
Downloading update now..

This is possibly for correcting the present issue. Lets see
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] sriram.yenchrla:
software update for INDIA Galaxy S4 mini duos 9192

Today i got software update from OTA lets see what happens to network problem from this update. Update for INDIA Galaxy S4 mini duos 9192
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] suyashshandilya:
Does it say anywhere what the upgrade was for

Does it say anywhere what the upgrade was for? got the upgrade
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] sriram.yenchrla:
Update has description as 'stability' and it is 60 mb in size and after 3 hr of update not signal drop will keep my phone under monotinring for 24 hr to decide wether network issue solved fully

1. network should not drop after moving out of o signal point

2. no frequent disconnection of network has be monitored.

will keep posted.
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] ravindrakumark:
Thank you for the updates Sriram:good::good:... please keep us posted on whether it has solved the network issues...

also pls let us know if the firmware update is available through phone's software update or any other source....
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] suyashshandilya:
Well, the issue persists!

Well the issue persists for me. It had worsened a couple of days back with as many as 5-7 call drops on a single call, and the problem persists. Will call the samsung centre tomorrow to understand if this was the upgrade they were referring to. As for me, I am beginning to get sick of this phone. And if the problem persists even after the end of this week, Samsung will have to take this toy back.
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] skyshah:
I think the network issue is resolved

I did update at 2pm till now no network problem found the best part is I have travelled in lift so many times to just checking network ... touch wood network stays stable on both the sims previously I had big problem with network now I guess its gone .
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] mehdyben:
Can u give us which version is this update
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] varun_b:
Problem Resolved !!! Hopefully something new doesn't crop up..;)

Hi All,

I received the firmware update notification around 7PM IST. As soon as I reached home got the update done via Wifi. It was some 60 MB. Took approximately an hour...

Its almost 12 hrs post update and it seems that all known bugs are resolved. Most importantly when in places there's genuinely no signal, signal drops but when phone comes to good signal areas the network refresh works perfectly fine there by doing an exact signal representation. Glad that samsung took the issue seriously and gave an update though a tad late.

Happy user :)
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] fmaa1:
OTA Update Firmware Version

All,

Those who updated can you please confirm that the PDA is now I9192DDUAMJ2.

Thanks.
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] gautham_y:
That's great! I really hope an firmware update solves the problem. I'm looking to buy this phone shortly (this weekend) but I was holding off due to the network issue.

I also have 2 questions:

1) I believe the problem only exists in the dual SIM version, am I right? If so, are single SIM versions available in India?

2) Even if I take the dual-SIM version, I only intend to use one SIM. Is there anybody here who's been facing this problem while using only one SIM?

Thank you very much!

I've been looking all over the internet for info on this but this is the only thread which is actually going somewhere. It's great to be on XDA! Cheers! :D
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] sudhirkaranam:
I am using only one SIM in dual-SIM version and the problem exists.

Not sure if a single SIM version exists in India.

After the firmware upgrade the issue seems to be fixed but will have to monitor for couple of days though.
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] gautham_y:
Ah, I see. I'll monitor this thread for another week before buying it then. Thanks a lot for your feedback!
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] Hbalisavira:
I have used this for about 24hrs now, had the issue once, not sure if it was a problem with the phone or the network. Else everything seems to be fine till now... others kindly let me know what is ur feedback.
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] sriram.yenchrla:
1. network should not drop after moving out of o signal point : problem solved no network drop

2. no frequent disconnection of network has be monitored. : problem solved no network disconnection

Thanks for Samsung but it is very bad for samsung to release mobile without verification as it is already bad mark on this model definitely sales will drop similar to galaxy grand
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] mar10o:
Ok, I'm also waiting for the answer of that question. Just flashed the DDUAMJ2...
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] ravindrakumark:
Single SIM version not available in India

Hi Gautham,

I have enquired at a lot of mobile shops regarding the availability of single sim (I9190) version. Unfortunately the Single sim version is not available in India... :(
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] ricjps:
As i told you guys, the problem seems to only exist in Asia, my phone has now 3 weeks and no problem at all, but i'm glad that Samsung solve your problems because the phone is really good.

I continue to say that the phone is impressive, very fast, very accurate, slim, light, etc etc, i'm a happy user so far.

And the top is the dual sim function, that was the main reason for me to buying this phone.

Also i have to tell you one powerful tip for dual sim users, try this little software in the market "dual sim selector", it's all that you can want, you can select for witch sim you want to make the call everytime or save your choice, for the next time that you call to that number the phone automatically select the sim that you choose previously.
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] fmohiy:
No patch yet for egypt.

Is it possible to flash this patch via pc?
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] gautham_y:
[MENTION=5489952]ravindrakumark[/MENTION]: Thanks for the confirmation man! I won't waste time asking in the stores.
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] varun_b:
Hi Gautham,

Only the dual sim version is available in India.

And yes the problem was persistent even with one sim card. But as I posted earlier today, the problem seems to be resolved. Its been 24 hrs since the update, and I haven't yet faced the network refresh issue.

Regards,

Varun.
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] gautham_y:
Thanks a lot Varun! I think I'll go with this phone. I'll get it next week. I'll post my observations but I hope this thread gets resolved by then :D
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] drjamit:
Hi. Can u be more specific fire name of this software for auto selecting sim for specific contacts. I could not find any with name of dual sim selector. Thanks.
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] grajeshg:
End of a nightmare! Kudos to the samsung team..

Yes, it is the right update. The network issue is resolved. No more restarts no more frustration. For the first time after buying this handset, 24 hours has passed without restarting it-usually I have to do that up to 10 times a day.

1. The phone's network has become stable after the update. I tested it in all low network conditions, travelled, yes, the signal became blank at extremely weak spots, but it restored like any healthy phone without assistance-that was the issue.

2. The signal reception of the phone has improved in general; tendency to jump from cell to cell (and hanging in the process) has been reduced much. (This is not the one with the best reception though)

3. The signal reception of the second Sim slot which was the worse of the two(with any Sim), has improved significantly.

4. No more hanging with full signal bars also observed.

In short, the network issue of s4 mini is gone and it is overall a much better network experience with the phone. Greatly appreciate the timely action of Samsung.:good: Since the first time I realised the defect of the phone, this light compact device felt like a heavy thing in my pocket and my mind :). Now let me start enjoying it with peace of mind.. to all those who are looking to buy this, this is a well designed phone and good performer, some features like USB otg are missing indeed for the price and I recommend the white colour. Cheers to all

Yes, it is.
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] ricjps:
You're right.

The app is called "sim selector" only.

If you have any problem with the configuration let me know...
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] ricjps:
I'm glad to see your post. Has the creator of this thread i hope it helped to call attention to the problem.

I can imagine that for you is almost like having a new phone.

Enjoy it.
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] gautham_y:
It's settled, I'm gonna buy this phone! Thanks everyone :D
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] ravindrakumark:
Hi Gautham,

Please update your experience of the phone:D. A small review sort of thing would be much appreciated...:good::highfive:
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] suyashshandilya:
what's the use of a fancy phone when i can't even make calls

The issue is still not resolved for me. I updated with the new patch released, the issue remained. I got it checked by the service centre; they put in the binary again yesterday, and after a few hours the problem persisted, if not worsened. Can't seem to be able to make any calls now, with so many call drops. Have gone back to my old phone. Will be approaching the chroma store tomorrow for a refund. Can't deal with this phone anymore. what's the use of a fancy phone when i can't even make calls. Won't recommend the phone to anyone after my experience.
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] gautham_y:
Ouch... Too bad :( Can you confirm the build number is I9192DDUAMJ2?

[MENTION=5489952]ravindrakumark[/MENTION] Sure mate. I plan on getting it for my mom on her birthday in November, but I'll surely update this thread.
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] mehdyben:
Finally the problem is solved with j2 version thank you Samsung feel like a new phone
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] sudhirkaranam:
Issue resolved !!

48 hrs since update and no issue noticed regarding network refresh. I think the firmware upgrade did the trick

No thanks to Samsung because this basic functionality should not have been buggy in a not so cheap smartphone !!
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] fmohiy:
can i flash this fix on egypt phone

i only need Arabic and English support and i believe both should be available on I9192DDUAMJ2 firmware.

so is it possible to flash this firmware on my Egypt phone to solve the network issue?

if yes then how?

thanks in advance for your help.
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] fmohiy:
well, i just flashed I9192DDUAMJ2 on my Egypt phone via Odin successfuly. it didn't even delete my data.

things look more stable than before but I'll watch it for 2 days and post back.

---------- Post added at 11:08 AM ---------- Previous post was at 10:58 AM ----------

well, i just flashed I9192DDUAMJ2 on my Egypt phone via Odin successfuly. it didn't even delete my data.

things look more stable than before but I'll watch it for 2 days and post back.
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] vichunni:
I hope you have a rooted device...!!

Awaiting your reply...
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] sanamnmp:
Go to any samsung service center. They will re-install the software to an earlier version and the device willl work fine. i was having issue with my phone and got it resolved.
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] vichunni:
Hi Gautham,

Officially Samsung fas not introduced Single Sim version in India. But, in ebay, imported i9190 model is available at cheaper prices...You may go thru it before making the final decision...
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] ravindrakumark:
Regarding Corning Gorilla Glass

Hi guys,

Please let me know if the S4 Mini I9192 has gorilla glass. I have read other sites where some say it has the gorilla glass and some say it does not have... can you guys confirm whether it has or not please...:)
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] gautham_y:
[MENTION=5243382]vichunni[/MENTION] that's good info, thanks!
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] sudhirkaranam:
No my device is not rooted.
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] fmohiy:
It has gorilla glass 2 according to gsmarena.
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] vichunni:
It has Corning Gorilla Glass 1...
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] suyashshandilya:
Nightmare: Network not resolved; samsung not taking back phone

This is what i finally wrote to Samsung customer care:

Hi there,

This is with regards to an S4 mini device that I bought from Croma (Thane) on 28 September 2013. The phone is faulty. After using it for a couple of days I started noticing network issues on the phone (call drop and no network coverage). After searching on the Internet I realized several people had similar complaints about the phone. So I approached the Samsung Service Centre in Thane (Micro Services, Mahaveer CHS, Thane West). They told me that Samsung knew about this issue about S4 mini and would be coming up with a binary update in a week’s time. The problem was not solved for me even after the update on 16 October (evening). On 17 October, I took the phone again to Samsung Service Centre; this time they themselves updated the software and returned the phone to me. The problems worsened. Now not even a single call would connect, and I stopped receiving most calls. On 19 October, I approached Croma to replace the faulty device they had sold me, and they asked me to get a DOA (Dead on Arrival) certificate from Samsung. The Samsung Thane Service Centre again asked to me deposit the phone so that they could test it (again!!!). Today, they agreed that the phone is indeed faulty, and in fact pointed out several other issues that the phone has (got it in writing from them on their job sheet):

1.	Phone does not work in auto network mode; works only in GSM mode. And if you do not select Auto, 3G wouldn’t work.

2.	Calls get disconnected automatically

3.	There is no incoming or outgoing voice even after a call is made.

However, they have refused to give me a DOA saying that they can do that only within 7 days of purchase of the phone. This is sheer nonsense and just a way to harass me. Please look at the facts below:

1.	Samsung acknowledges that the phone was faulty in the first place and came out with a patch only on the evening of 16 October (19 days after I bought the phone).

2.	The Service Centre itself had asked me to wait for the patch.

3.	The issue was not solved even after the software update on 16 October.

4.	The issue persisted even after the Samsung Service Centre people tried their hands at it on 17 October. They did not check if the issue was solved and just returned me the phone assuming it was done.

5.	When confronted with it again, they kept the phone for 2 more days (19-21 October) and today acknowledged that the phone was faulty and returned the phone to me, which still has all the above mentioned issues.

Is this how you treat your customers—after selling a faulty phone having me run around to get my money back? After having been through all this, I demand that my full money be returned. I do not want another S4 mini (I do not trust the phone one bit). I also want to be compensated for all the harassment I had to go through after buying your faulty phone and because of your incompetent Sales (Croma) and Service Centre experience after paying Rs25,900.
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] gautham_y:
Oh, that's too bad [MENTION=5486247]suyashshandilya[/MENTION] :( I hope you get some compensation from Samsung soon (if they won't give money back, try bargaining for an S3 by paying a couple more thousands, it's still an amazing phone).

I guess because of this, and the fact that S4 Mini doesn't have USB OTG, I think I'll drop on buying this phone. It's a shame really. The S3 Mini was an utter disappointment. The S4 Mini would've been such a great device if it weren't for a deal breaker like network issues. :(
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] thabrez:
i am using single sim , with no problems.

only issue is with dual sim. my model is i9192

i guess the issue is with dual sim network.
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] Ammitz:
No network related issue for me...

m running AMJ2 firmware, India
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] thabrez:
I HAVE updated with i9192DDUAMJ2 firmware NEPAL .fingers crossed till mow I have no network drops. I checked inside lift to cross check. Network recoved automatically.
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] vvulture:
My 2 cents...

I purchased a i9192 recently. My findings :

- Phone gets hot when charging and if left on charge long enough it eventually freezes. Battery removal only remedy. This only happens however, when using a 64gb MicroSD card with at least half capacity filled up. No issues with 32gb card...

- Wi-Fi performance erratic.. not sure what to make of it.

- If network lost on Sim 1 it never recovers... Have to either enable/disable plane mode or reboot the phone.

Other than the above, phone has awesome screen and is lag free...

Phone was sent back for refund, but now thinking of purchasing another one.. perhaps mine was faulty....
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] holymoz:
s4 mini duos arrived today, seems to work ok and no network problems, I'll check for a while
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] leo89girl:
Slk-i9192dduamj2

hi, my gt-i9192 version is ksa and since there is no MJ2-ksa firware update i downloaded MJ2-slk from samsung live, i flashed it with odin, i had no trouble with it, no data loss but network issue still not resolved, network drops so frequently on both sims and sometime totally lost and i have to do manual search, so any solution? is that country version make difference or anything is missing? please help

regards
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] dehmani:
Same problem. No serious phone . Many bugs. SAMSUNG must find a solution (firmware).

Look the end of the official customer reviews samsung page for this model.
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] Furkanturkey:
GT-I9190 cihazımdan Tapatalk 2 ile gönderildi

Same problem with GT-9190 too bas there is No solution yet:((
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] vvulture:
Since my last post, i have updated to the S4 DUOS GT-i9502.. much more expensive but could not be happier.

No network dropouts and much, much faster... Also, it is Dual-Sim ACTIVE !!! WOW !!!
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] drjamit:
What's the cost ???
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] vvulture:
Purchased it from www.crazysales.com.au . All up with shipping it cost me ~AU$850, but well worth it. Price has gone up since my purchase.

Also, it is advertised as 16Gb, but instead received a 32Gb unit. My work colleague also ordered one and he also received a 32Gb unit.
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] bomariam1:
This is not problem of the unit it's network issue, it happens even with regular phone's.

أرسلت من GT-N5100 بإستخدام تاباتلك
[Galaxy S 4 Mini Q&A, Help & Troubleshooting] vvulture:
Maybe for you... but for me the unit was at fault... Lose reception on one simcard and it never came back. My new S4 DUOS does not suffer from this.