[G2 General] burningembers:
LG you are going to lose sales and it will all be AT&T﻿'s fault. Three stores and a support call later, I am empty-handed with no LG G2.

One store said they didn't know what it was and didn't think the phone was in stock yet, put me on hold, and never came back. I waited exactly 10 minutes on the dot, and hung up. Second time I called back, they knew what it was but said they didn't have it yet (ugh). I asked if they had a demo model, they said no demo model available. In this store's slight-defense, it was an AT&T retailer, not an AT&T store.

Another store said they haven't gotten their shipment yet (what?). My guess by the vocal tone was that they actually had no idea what they were talking about, I decided I didn't want to deal with that and proceeded on.

Third store, a big fancy store in a huge ritzy strip mall...yes, we have the G2. Okay, great, so I drive down...

No display. No advertising. In fact, the rep didn't even know what it was and instead asked if I wanted to look at the S4 instead, no, I pulled my S4 out of my pocket and said I already have one. I am buying a G2 for the Snapdragon 800, the display, and the battery tech. The rep asked the manager, the manager said they just got them in stock but haven't put any out yet so they'd be right back. I sat there for 5 minutes. Turns out they do not have a demo model either, so they had to pop a packaged one open for me.

Looks good. Proceed to buy, ask for screen protectors (I hate AT&T screen protectors, btw, they degrade image quality, but I wanted to protect it until better ones come in the mail). They have no cases or screen protectors in stock, and as far as they can tell in the system they don't have any on the way.

Great. Fine, whatever.

"Wait, is this the 16GB model?"

Rep didn't know. Box doesn't say. Support documents on their iPad that they pull up are a mess of broken links, missing info, and NOTHING about storage capacity.

They then told me that I can just buy an SD Card for it. I laughed and said it doesn't use an SD Card, they didn't believe me and checked the phone all over...okay, customer right.

I said a 16GB model won't work for me and I need the 32GB one. They check their system and their incoming stock, nothing about 32GB models. They disappear in the back again. Per them on their return, retail stores will only be getting the 16GB model, and the 32GB model is only available online. Ugh!

I call AT&T up and the rep says something to the effect of the 32GB models not being available because so many people are buying it up in stores. What a lie. I corrected him and said the phone just came out today and even though I want one I can't even find a store who knows what it is. He checks again, okay, maybe the retail stores didn't get 32GB ones and they are only available online. He said I can order online or through him, except as soon as it turns out I am paying full retail, he directs me to order it online instead. Great service.

LG, you've made a great phone with great technology and you are losing sales by the minute due to AT&T incompetence. No, I don't want to pre-order an iPhone. No, I don't want an S4.

I can barely buy an LG G2 when I know I want one, how is anyone else going to get it?