yashsingh1/xdaforums huggingface dataset:
[One (M7) Q&A, Help & Troubleshooting] Kg810:
Rogers HTC One M7

So I performed the Sense 6 upgrade a couple days ago, update went through fine, yesterday morning my phone started acting all weird (sluggish, random reboots, bunch of apps reporting errors, etc) and battery was draining fast.

I probably rebooted my phone 10 times, 5 times normally by just the power button and the remaining times through the light trick, power button and volume button. Once my phone finally got back to normal, I was typing on whatsapp and then suddenly it froze.

It froze for a couple minutes and then it turned off. I believe the battery was at 39%. I plugged the phone into my work computer and it would make the USB connection sound, then after a few seconds it would display drivers failed to install followed by 3 subtle sounds similar to the connection sound. So right away I checked Device Manager and it displayed QHSUSB_DLOAD.

Currently my phone has been charging all night, currently it is being charged at work and there has been no sign of life.

I've tried putting it in the freezer, the light trick, the laptop connecting/disconnecting trick, and the go ole punching the phone trick. None of them have worked.

The phone is definitely not charging at this point as it is stone cold when I hold it or touch the wall charger.

Any ideas what I can do? I don't want to contact Rogers and have to send it in. I've got so many songs, videos and pictures I have yet to backup.

Any help and/or suggestions welcome.
[One (M7) Q&A, Help & Troubleshooting] OhDenni:
I'm just leaving it on the charger, but nothing still
[One (M7) Q&A, Help & Troubleshooting] OhDenni:
IT WORKS

Okay I left it on the charger for a good 4 to 5 days do not touch it just leave it there and it turned on
[One (M7) Q&A, Help & Troubleshooting] miketamm:
Like everyone else I have been struck with the no charging bug. I power off, plug into the wall charger and it starts charging. I then power it on and it continues to charge. This seems to be a random hit or miss if it will charge the next time or not. Does everyone on this thread continue to do the light sensor trick or did your phone eventually die and need service. I'm planning ahead as I am rooted and S-off.
[One (M7) Q&A, Help & Troubleshooting] jokervulture:
same issue

did you get it to work?

i have similar issue

i was having issue with slimkat rom as it was randomly rebooting

so i installed dirty unicorns which is based on aokp

i had alarms and everything worked fine

and then i started playing music

3 songs played normally and as soon as 4th one started after 5 secs the phone shut down

and i see its not even booting or charging (i am assuming because there is no red led)

when i tried to connect to my computer.. no sign of usb connected

and then i tried to press power and volume down, also power and volume up and also power and volume up and down under sun light

still nothing worked and i tried to out it in freezer for 2 minutes.. still nothing

i am thinking to put it to charge for 4 days
[One (M7) Q&A, Help & Troubleshooting] Georgekir:
Hello guys, first post here :o

Same problem here to my HTC one (about 6 months old). I haven't changed the rom or anything. About 2 weeks ago it was overheating with just browsing. A week ago battery dropped and I was at work unable to charge it. When i finally got home, no led, nothing. It would not turn on or anything. I tried power button + volume down , power button+ volume up + volume down, the trick with the bright light, after i had left it on charge for a full day, and nothing. Suddenly after I plugged it out and in again the red light started blinking and after a while it opened normally with 0% battery :) . Then yesterday battery dropped from 40% to 4% in about 15 minutes wifi,lte , everything off :mad: ... and turned off. Now the same thing all over again, it is a full day on charge (I don't think it's charging though, because the phone and charger are cold). I tried again everything and still no luck. I'm planning to leave it for a couple more days on charge and hope the best.. :fingers-crossed: If anyone has any tips or other tricks to get it working again I'd be really greatfull. :o

Good luck to anyone with this battery problem... :fingers-crossed:
[One (M7) Q&A, Help & Troubleshooting] hp13:
tried all methods but not charging at all.

only charging in fastboot mode leaving it plugged in. otherwise it doesn't charge in system mode.

any fix?
[One (M7) Q&A, Help & Troubleshooting] SaHiLzZ:
potentially USB port needs cleaning/changing
[One (M7) Q&A, Help & Troubleshooting] DRBaler:
Hey there, I hope you'll have time to potentially help me out here. I have an ATT Htc one M7 and I updated my firmware today to 5.12.502.2 dark boot. The flash was successful through adb, but shortly after 2 reboots, my phone shut off completely. The phone wont boot at all, and the charging led doesn't light up when plugged into my wall charger. Ive searched relentlessly on the m7 forums, and ive tried every potential solution i've found, to no avail. I have tried holding the power + volume up/down for up to 2 minutes under a bright light and I get 0 activity or response from the phone. Is there anything you could suggest to get my phone out of "brick mode"? I really appreciate any time you take on helping me with this, Thanks here is my getvar (bootloader) version: 0.5

(bootloader) version-bootloader: 1.57.0000

(bootloader) version-baseband: 4M.27.3218.14

(bootloader) version-cpld: None

(bootloader) version-microp: None

(bootloader) version-main: 5.12.502.2

(bootloader) version-misc: PVT SHIP S-OFF

(bootloader) serialno:

(bootloader) imei:

(bootloader) meid: 00000000000000

(bootloader) product: m7_ul

(bootloader) platform: HBOOT-8064

(bootloader) modelid: PN0712000

(bootloader) cidnum: 11111111

(bootloader) battery-status: good

(bootloader) battery-voltage: 4165mV

(bootloader) partition-layout: Generic

(bootloader) security: off

(bootloader) build-mode: SHIP

(bootloader) boot-mode: FASTBOOT

(bootloader) commitno-bootloader: dirty-1f512bb6

(bootloader) hbootpreupdate: 11

(bootloader) gencheckpt: 0
[One (M7) Q&A, Help & Troubleshooting] clsA:
how did you get the getvar info ?

if your QHSUSB_DLOAD in device manager

look here >> http://xdaforums.com/showthread.php?t=2770684
[One (M7) Q&A, Help & Troubleshooting] DRBaler:
The getvar was from a few hours before the phone died, after a successful firmware upgrade

My device is not recognized by either osx or windows
[One (M7) Q&A, Help & Troubleshooting] clsA:
does the USB make a sound when you connect the phone?

did you check device manager in windows?
[One (M7) Q&A, Help & Troubleshooting] DRBaler:
No noises when connected, and the device manager does not show anything connected
[One (M7) Q&A, Help & Troubleshooting] clsA:
seems your motherboard died ..sorry
[One (M7) Q&A, Help & Troubleshooting] DRBaler:
Any idea to what could cause the motherboard to die so abruptly?
[One (M7) Q&A, Help & Troubleshooting] BotFly:
Try a new charger cable? It's likely just dead. Those cables get fried all the time....
[One (M7) Q&A, Help & Troubleshooting] Soul209:
HTC One wont start up

I've got the same problem, I restarted the HTC One add 1% and now it wont turn on and no red led.

When connected with my laptop it shows QHSUSB_DLOAD in device manager.

I let it charge the whole night, then still nothing.

I tried the vol up or down + power trick about 50 times in bright light, it wont start up.

When I plug my phone into the wall with a watt meter it shows 0,4 - 0,7 watt (without phone 0,0 watt) (normaly arround 5,0 watt), do you guys think it is charging and will start after a few days?

I am going to charge it some more days, to see what happens. If it doesnt work iam going to send it for warrenty.
[One (M7) Q&A, Help & Troubleshooting] cla_catte:
Hi, i have the same problem, i have tried with bright light near the sensor, and i have charged it for 3-4 days, but nothing...there are other tricks?Thanks
[One (M7) Q&A, Help & Troubleshooting] Seanie280672:
You could try this, if it fails, send for repair.

http://xdaforums.com/showthread.php?t=2770684
[One (M7) Q&A, Help & Troubleshooting] cla_catte:
ok i ll try it later, by the way, I don't know if this information can help to solve the problem,but i have tried to connect my phone to the PC, and when i plug in the pc recognise it (it sounds like when you insert an usb) if i hold power button for 10-15 sec it start sounds every 3-4 seconds and it try to install the driver, it do this in infinite loop and appear an "USB input device" in Device and Printers. PS: sorry for my bad english :P

Edit:

I try unplug it and plug it again and the phone is recognised as "Qualcomm HS-USB QDLoader 9008 (COM6)"
[One (M7) Q&A, Help & Troubleshooting] Phatcub:
How I Fixed Mine

After installing a new ROM I was having this issue. I did a dirty install of the ROM hoping to save myself some work...LOL. Lazy I guess?

My fix: I had to reinstall the ROM doing a clean install and it has fixed my issue.
[One (M7) Q&A, Help & Troubleshooting] jokervulture:
In my case it was the battery

So I got a new phone

For free
[One (M7) Q&A, Help & Troubleshooting] jokervulture:
This time I guess I won't root or unlock my phone
[One (M7) Q&A, Help & Troubleshooting] alwaysab:
:good: This simple way fixed my issue. unbelievable. Thanks !!
[One (M7) Q&A, Help & Troubleshooting] mellys:
It's so funny that it actually REALLY works!! I also thought I was going to fall for a troll. My mom looked weirdly at me when I was doing it hahah. I'm truly amazed!! I really hoped for it to work but I was pretty doubtful at first though.. I was so frustrated and sad and angry when my phone didn't work anymore. I was sad because I would lose all my notes, and other data that I didn’t back up.. I didn't want to have it repaired and get it back completely reseted from factory.. I had already been through a factory reset and it really sucked. So I am really grateful for this tip!! So thank you a lot dgtiii, xJuicex and ryan00793! I don't know how it happened for you when it stopped working. I just checked the time and after a few min I wanted to check sth else and it just wouldn't turn on anymore. I then tried to get the reset menu with those three androids at the bottom, by pressing the volume down and power buttons but nothing happened except for the two touch buttons (home and back) flashing on and off until I stopped pressing the buttons.. Anyway, I am really curious why shining a bright light at the proximity sensor while pressing the power button and volume down button works but not otherwise…?!
[One (M7) Q&A, Help & Troubleshooting] daspi:
Same issue. No LED, not recognized by PC. Light and hard reset not working ether. So all that is left send in for repair? Can you share if it is best to go to Tmobile and have them send it in or go to an independent repair shop?

What was the issue for you with this same symptom? Am I better off buying an used one off ebay for like $130? Or is it worth sending in.
[One (M7) Q&A, Help & Troubleshooting] miketamm:
I just sent mine directly to HTC. I'm out of warranty, so I paid for it. $200 plus the insured shipping to get it there.
[One (M7) Q&A, Help & Troubleshooting] daspi:
Wow, $200? Seems a lot if you can get one off ebay in good condition around $140. Anybody else found out how to get it fixed for less?
[One (M7) Q&A, Help & Troubleshooting] miketamm:
Well, you know ebay can be a crap shoot. Good luck.
[One (M7) Q&A, Help & Troubleshooting] im smexyy:
I had the same exact problem with my HTC one but I was running cyanogen mod and It just randomly blacked out while I was listening to music and it would turn back on or function in any way. But i sent it in and got it replaced. I'm sure that you can still use your warranty and send in your current HTC one to get a new one. I hope everything turns out fine.
[One (M7) Q&A, Help & Troubleshooting] daspi:
Decided to try T-mobile store but as I have no insurance or warranty they could not help other than just sell me a new phone. Found a local cell phone shop that offered to diagnose for $20. Thought I'll give them a shot. So called last night and they said it is all set as it was a shorted battery. Cost for the job $39. Still sounds like a lot for replacing a battery but very glad I had them check it out as I would have just purchased another phone off ebay and taken my chances. Still need to pick my phone up and see if it really is going to charge and work as it should, but I am hopeful.

So for others with no led and no turning on, might be just a shorted battery. Next battery I would change myself.
[One (M7) Q&A, Help & Troubleshooting] daspi:
Picked up my phone and it really was just the shorted battery. So keep that in mind if you have the same issue. Getting a new battery is your cheapest test.
[One (M7) Q&A, Help & Troubleshooting] daspi:
Well, did not last. Phone shorted the new battery too after 48 hours. Back at the show and they fiddle some more with it. I'll post if they can get it back to working or if it is a lost effort.
[One (M7) Q&A, Help & Troubleshooting] maraveasp:
HTC One S not starting repair the hard way

The same happened to my wife's HTC One S. I tried everything suggested, with key combinations pressed for even 2 minutes with no avail.

From what i can understand it is a software bug that if the battery drops low and you connect the charger, it starts flashing charge - battery low - charge - battery low without really charging because it stops it all the time. If battery dies the phone needs a little charge to start, but with the above situation it never reaches that point. The only solution i found and i believe it will work to any other phone with similar problems is to open it and charge the battery alone, outside the phone with a lipo charger. The HTC One S battery connector has very thin pins that i couldn't connect anywhere, so what i did is to disassemble the battery and connect the charger directly to the battery pins before the charge stabilization circuit. The first time i didn't complete that charge because i thought i had to just give some power and then the phone will start charging normally but i was wrong. The phone booted ok but it didn't charge because of the problem mentioned earlier. So i took the battery out again and this time i fully charged it. Phone booted ok and the battery was full, but even then the phone didn't charge. I did a battery calibration and now everything is back to normal. The only problem now is my wife forgetting to charge before it drops low and i have to do it over and over again (you know women) but apparent from that the phone works flawlessly. I hope the above procedure will help someone to save his/her phone, but be aware that opening it means that you lose warranty. ;)
[One (M7) Q&A, Help & Troubleshooting] Sengeh:
It actually works on HTC incredible s, rooted, s-on, cm10.1.:good::good::good::good:
[One (M7) Q&A, Help & Troubleshooting] evan_g4:
Dropped my new HTC one mini 2

I dropped my 1 month old HTC One mini 2 to floor, and suddenly it shut-off. the battery was about 80%, I tried combination power+vol up button + light on sensor but nothing happen. now I still trying to charge it with wall charge. hope miracle happen. anyone have same issue? pls help..
[One (M7) Q&A, Help & Troubleshooting] freddy0000:
sorry wrong post
[One (M7) Q&A, Help & Troubleshooting] jaylikesu:
same problem her :confused:

but i changed the charger (blackberry)..:laugh::good: it worked for me

i also switch on-off 5-6 times...and it started....
[One (M7) Q&A, Help & Troubleshooting] dj westie:
Any help!!!

My issue.

I was using my phone normally ( listening to a little music) put phone in my pocket pulled it out 1/2 hour later, alas phone was dead ( i little hot i might add, but no more than usual). I though it had run out of battery. Got home stuck it on charge got nothing no lights, no response a nice shiny brick!!!!

What i have tried.

Any combination of button presses under bright lights 30, 60 , 120 seconds +. Power button & up, then power button & down. ( All i got were sore fingers).

When plugged in to my PC it tries to install drivers (which fail) Under device manager it shows as unspecified QHSUSB_DLOAD.

Now my thinking ( i might be wrong) if the PC can read it surely it can't be FU-BAR can it??

Not rooted ( was waiting until i got bored of it) Carrier EE. Updated 1-2 wks ago ( although 6 months late, but that's for another thread) to 4.4.2

It's 18 months old so should still be covered by HTC, but don't really want to lose it for 3 wks.

I have read about mother-board issues & batteries coming loose is a problem with the ONE, you would think a £400+ phone would be better built.

Any advise for the XDA comm would help.

Thanks for reading.

Peace out
[One (M7) Q&A, Help & Troubleshooting] Aesthetic:
Fixed

Had the same problem about 3 weeks ago. This is how I fixed it and so far everything is fine again. I had the following symptoms: no charging, blinking red LED when trying to charge, not powering on anymore. Nothing helped, not the light (proximity sensor) trick, not the key combination for a battery pull, nothing. I read about everything there was to read on the subject and in the end after 2 days of charging I had just about thrown in the towel. Certainly because my phone is rooted and was running a custom kernel.

How did I fix it?

After 2 days of charging and still a blinking red LED without powering up, I just had enough. I read a post on another website of one person being able to get it to boot by holding the power button and repeatedly plugging and unplugging the micro usb charger. Sounded like a very primitive way to attack this problem but it worked for me. My phone started booting and once done it charged as well! Battery level was down to 4% so I let it charge overnight. Following day started using my phone again, never letting it get below 70%. I did have the Car Mode problem though. Second day it wouldn't charge anymore. This time however I could switch it off and let it charge while powered down. Next fully charged I did a complete clean reinstall of my rom, replacing the custom kernel with the stock one. Basically reverting back to a pristine root. I bought a can of (magnetic head) contact cleaner as well to clean out the usb port and my cable. (Don't be cheap and try to half ass this with WD40, get a can of magnetic head contact cleaner, you can find it in any hardware store)

I waited 3 weeks before posting this fix so I could be sure that it works properly. I hope this helps some of you out! On a side note, I have been on xda for many joyous years and I almost never have had to post anything. If you use the search function 99,99% of your questions will be answered, thanks guys!
[One (M7) Q&A, Help & Troubleshooting] Fraser34:
One more possible solution from HTC

I have a similar problem.

I bought HTC One X from somebody on Craigslist with broken/smashed screen.

Replaced the screen, but could not boot the phone.

No any charging light, no any signs of life.

I've contacted HTC and asked them:

"Hi, I have HTC One X which doesn't turn on. (I bought it from the Craigslist) Can I send it to HTC for diagnostic?"

They replied:

"I am sorry to hear that your HTC One X is not turning on. Before considering a repair process, this can be caused by a temporary conflict on the communication between the phone and the battery therefore, I advise you to recalibrate the battery logic with the following steps:

1. Charge the device for at least 10 minutes

2. With the device truly OFF while still being plugged into the wall outlet, push in and hold volume up and volume down AND power button, for 2 minutes.

3. Let go. Device will boot up, and battery/charging logic are re-calibrated. "

May be it will help somebody to fix their phone!

:)
[One (M7) Q&A, Help & Troubleshooting] ezhunter:
my HTC one M7 battery drained and won't turn on, no LED, so not sure is it charging or not. I plugged my phone with original cable and charger over 24 hours.

follow htc and xda members method.

press hold power volume + & - at the same time for 2 minutes, it just doesn't work.

i also tried use bright LED flashlight direct to HTC one's sensors, it still doesn't work.

I tried plug sync cable to laptop, it has usb cable connected sound, any suggestion that can make phone at least power up? Phone warranty expired few months ago.
[One (M7) Q&A, Help & Troubleshooting] clsA:
when you here the sound on you laptop check device manager for a device called QHSUSB_DLOAD

If so you can try this

QHSUSB_DLOAD Fix

This will fix devices which were bricked due to firmware incompatibility. This can be caused with the way HTC handles the firmware updates in it's m7's OTAs. If you've been flashing from a 3.x firmware to a 5.x firmware via OTA, or manually, you most likely have a device stuck in QHSUSB_DLOAD. This tool is for you

http://xdaforums.com/showthread.php?t=2770684
[One (M7) Q&A, Help & Troubleshooting] ezhunter:
thank you, it is a bit too much for me, need time to study the whole articles before I do hands-on. Thanks for tips. I just had a glance of the articles, it looks like something about OTA update, but I did not update anything, it just die somehow. I will keep myself posted after have a better look.
[One (M7) Q&A, Help & Troubleshooting] cruzie206:
That worked brilliantly for my friend's HTC One, but it had to be on the charger when we did it.
[One (M7) Q&A, Help & Troubleshooting] dgtiii:
Glad to hear it worked for you mate!
[One (M7) Q&A, Help & Troubleshooting] petro_ionut:
I have a problem with my One, it suddenly turn of by itself and from then I've tried everything and it can't turn on, no led, no nothing, PC doesn't make any sound when connected! The question is if i send it to warranty, they will see if i had root and unlocked bootloader?
[One (M7) Q&A, Help & Troubleshooting] noel8211:
hey bud, did you manage to revive your phone as its just happened to me after i flashed a new rom?
[One (M7) Q&A, Help & Troubleshooting] ezhunter:
did not get fixed yet.

no, i do not use such item under device manager, and it just keep repeat the usb plug in new device sound from my laptop about every 5 seconds, and i remove the cable and wait for another minute and plug in again, I see the QHSUSB_DLOAD with exclamation point icon next to it, then after a while, it back to usb plug in new device sound again without show QHSUSB_DLOAD.
[One (M7) Q&A, Help & Troubleshooting] clsA:
you need this Guide it saved my phone

http://xdaforums.com/showthread.php?t=2770684
[One (M7) Q&A, Help & Troubleshooting] petro_ionut:
Nop, I've tried everything, the major problem is my computer can't seet it, i will send to warranty! If yours is detected by computer you may have a chance with linux and a tutorial on xda! Good luck!
[One (M7) Q&A, Help & Troubleshooting] noel8211:
Im sorry to hear about your phone. My computer sees it and i can fastboot some commands but kinda flashed a rom for a different phone so gonna go the linux way to see what i can do
[One (M7) Q&A, Help & Troubleshooting] ezhunter:
I wonder will this method erase all my data? Because it is my wife's phone, and she wants the vacation photos back from HTC one phone.
[One (M7) Q&A, Help & Troubleshooting] clsA:
No its a firmware flash

It's also your only hope
[One (M7) Q&A, Help & Troubleshooting] vulcan4d:
Hey guys, it looks like my HTC one M7 kicked the bucket too :(. Same symptoms as you guys described, none of the solutions work though I have not tried the unbricking option yet considering the phone was working fine for a month with a new OS firmware.

No charge light, phone is dead. The computer will acknowledge a usb device is plugged by sound but nothing shows up in the device manager in Windows 8.1. The phone froze when watching a youtube video, then died. Now because all the solutions have not been working for me for the last 2 days now, could it be maybe a bad battery? Would the red led light turn on regardless if it's a bad battery or not when charging? Maybe someone here has some experience with this, I'm hoping my problem is that simple.