[Xperia Arc Q&A, Help & Troubleshooting] cherie.smith:
SonyEricson Xperia Arc (4.0.4 / kernel version : 2.6.32.9-perf / Build number : 4.1.B.0.587)

I had been using Titanium Backup freezing apps (probably ones I shouldn't have:(.. ) and uninstalling a few games and once I was finished that I then asked Titanium Backup to reboot device. Since then my phone shows the Sony logo then the Xperia logo, then repeats the same thing over and over.

After reading former posts to try to solve this issue myself (I was able to root my phone with no problems until now, but I am not an experienced arc tech) So far I have...

1) connected via usb to pc running windows 7 and ran Sony pc companion - the phone was recognized but then not..over and over as my phone keeps rebooting even while plugged in.

2) tried to boot into recovery mode buy turning phone on and holding the vol down key and by pressing the vol down key repeatedly, neither seemed to do anything.

3) took the Rogers sim card out and started the phone to see if that would change anything, unfortunately not.

4) connected via usb and ran flashtool .... this is the log I pulled from it...

08/019/2013 15:19:44 - INFO - <- This level is successfully initialized

08/019/2013 15:19:44 - INFO - Flashtool Version 0.9.11.0 built on 2013-06-04 22:50:00

08/019/2013 15:19:50 - INFO - Device connected with USB debugging on

08/019/2013 15:19:50 - INFO - Connected device : SonyEricson Xperia Arc

08/019/2013 15:19:50 - INFO - Installed version of busybox : BusyBox v1.18.4 (2011-04-04 18:40:20 CDT) multi-call binary.

08/019/2013 15:19:50 - INFO - Android version : 4.0.4 / kernel version : 2.6.32.9-perf / Build number : 4.1.B.0.587

08/019/2013 15:19:51 - INFO - Checking root access

08/020/2013 15:20:02 - INFO - Root access denied

08/020/2013 15:20:02 - INFO - Device disconnected

08/020/2013 15:20:19 - INFO - Device connected with USB debugging on

08/020/2013 15:20:20 - INFO - Connected device : SonyEricson Xperia Arc

08/020/2013 15:20:20 - INFO - Installed version of busybox : BusyBox v1.18.4 (2011-04-04 18:40:20 CDT) multi-call binary.

08/020/2013 15:20:20 - INFO - Android version : 4.0.4 / kernel version : 2.6.32.9-perf / Build number : 4.1.B.0.587

08/020/2013 15:20:20 - INFO - Checking root access

08/020/2013 15:20:35 - INFO - Device disconnected

08/020/2013 15:20:42 - INFO - Root access denied

08/020/2013 15:20:55 - INFO - Device connected with USB debugging on

08/020/2013 15:20:56 - INFO - Connected device : SonyEricson Xperia Arc

08/020/2013 15:20:56 - INFO - Installed version of busybox : BusyBox v1.18.4 (2011-04-04 18:40:20 CDT) multi-call binary.

08/020/2013 15:20:56 - INFO - Android version : 4.0.4 / kernel version : 2.6.32.9-perf / Build number : 4.1.B.0.587

08/020/2013 15:20:56 - INFO - Checking root access

08/021/2013 15:21:08 - INFO - Root Access Allowed

08/021/2013 15:21:08 - INFO - Log written to C:\Flashtool\flashtool_2013-09-08_03-19-44.log

08/021/2013 15:21:11 - INFO - Device disconnected

I would greatly appreciate a little guidance as I am not sure what to do at this point.

I have backup of all the apps on the device in Google drive that I made using Titanium Backup. My contacts are synced with my gmail as well.

Thank you in advance (I hope I didn't leave out anything)

Cherie:o