[Upgrading, Modifying and Unlocking] rdaprix:
I’ve had enough. I can’t take it anymore. I have a Blue Angel—an IMATEPDA2K unlocked device for goodlink push e-mail and to work as a converged device.

The device has not worked since mid July. I have tried EVERYTHING to get this device to work on T-mobile’s network. I’m not a novice. I’ve used every HTC device made. I started with PDAs in 1994 with Sharp. I’ve had an HP 690, a PPCPE XDA-I the current XDA-II, and the bottom line is this: I NEED MY GOODLINK PUSH E-MAIL TO WORK AND IT DOESN’T!!!

If you are connected in the USA to the t-mobile GPRS network at internet3.voicestream.com, then the phone will not recieve or place a call. You will get the e-mail, but no phone calls. If you use internet.2.voicestream.com, then you cannot connect to data, but can make phone calls once the data connection fails.

The device is incapble of suspending gprs to take a call or make a call and re-establishing gprs connectivity for push blackberry/goodlink e-mail after a gsm call.

I'll convert it to cdma if anyone has had a positive experience, but it does mean giving up the use in Europe. (Note--if you're in Europe you probably don't have the same issues as the devices are carrier supported there more than here. T-mobile does not suppport this device in the USA, but they do support it in Europe).

I have started with the original shipped ROM certified with goodlink. I have a warranty exchange. I have upgraded to 1.40 and cooked the ROM and downgraded the caller id version to build 1.17. I have then again downgraded the ROM version to the shipped version.

NOTHING—and I mean NOTHING will make this device stable. I give up. I surrender. I am returning this device to the manufacturer and calling American Express (I bought the device from “On the go Solutions” in Chicago as an unlocked device that Dovid Feldman SWORE would work with goodlink and T-mobile!) and telling them it does not work as advertised and I want my money back under the buyers assurance program.

Here’s what I learned: everyone in my company who has a standalone goodlink handset and a standalone cell phone is fine. Everyone who uses a converged device—be it TREO or HTC—is screwed.

I spend on average three hours a day, four to five times a week rebuilding this device from scratch and the phone portion still doesn’t work. When I can’t get my e-mail or make a phone call, it’s not a thousand dollar handset—it’s a brick.

If you can make this thing work and make it work with goodlink on t-mobile or any other network, and I can get my push e-mail I want to hear from you. My company is about to consolidate and we’re going to buy hundreds of handsets and contracts for mobile professionals. Reliability and serviceability matters.

I am sending this device back and getting my money back. A thousand dollars is too much for a device that is a lousy phone, a worse e-mail delivery handset and that needs to be rebuilt form scratch every 24 hours.

I don’t mind doing my own development and tech support, but I expect… no, I DEMAND the device remain stable for longer than 24 hours.

If you think there’s a way to make an HTC device work with push e-mail I want to hear from you—and not on this forum—at Richard.d’aprix@paetec.com

If this device can work, I want to know. If it’s just not stable or possible to do push technologies on this, I want to know that too.

Please let me know soon as I will send the device back soon, and get my money back.

I am willing to but locked versions, on Verizon or Sprint for CDMA, T-mobile or cingular on GPRS and GSM, unlocked versions if they work.

I have used goodlink version 3.7, and ROM version 1.40, the original ROM version and cooked the ROM downgrading the caller ID to eliminate the gprs disconnect problem. Nothing works. Nothing.

The device will not connect to T-mobile gprs (sometimes this is network related), and when it DOES it will not receive or make phone calls. EVER. The phone call simply fails to make the call and will not receive or transmit calls. A hard reset and setting all parameters again (DAILY) is the only remedy (and no I've flashed the ROM and re-installed the ROM upgrades three times today, and the problem persists).

I’d rather carry eight devices on my belt that all do ONE THING well.

A lot of money rides on this decision. If you can help, I want to hear from you.