yashsingh1/xdaforums huggingface dataset:
[T-Mobile Samsung Galaxy Note 3] noc007:
UPS Tracking Number. When UPS has it at one of their facilities, they'll update the tracking with when they plan on delivering it. Tracking information will be updated as the boxes moves from facility to truck and vice versa as well as when it's on the truck for delivery that day. If you miss delivery and they don't leave it, call them and they may be able to let you pick it up at their distribution center.

Since T-Mobile has been known to slack off on providing tracking numbers, sign up for UPS My Choice for free. You provide your name and address and they'll e-mail you when a package is on its way. IIRC their paid Premium service lets you have them deliver without signature, or hold it at the distribution center for you to pick up instead.

---------- Post added at 06:16 PM ---------- Previous post was at 06:11 PM ----------

This is the best option if your bank is ok with delivering to another address. I've never had a problem with them delivering to a business and they don't have an excuse with my current job as we are across the street from them. Delivery to my home has been 85% successful this year and I order from Amazon a bunch.I've had a few where they just decided not to deliver that day and a couple of others that got lost on the truck.
[T-Mobile Samsung Galaxy Note 3] stang9779:
T mobile will only send it to your billing address. If you want to change the address then you have to sign up for UPS Choice.
[T-Mobile Samsung Galaxy Note 3] Diablohtr:
Not true. I have it being sent to my work. Billing and shipping are shown separately on my confirmation.
[T-Mobile Samsung Galaxy Note 3] stang9779:
Not sure what you did or how you got it. Online it wouldn't let me. I was told they only ship to billing address. How did you do it?
[T-Mobile Samsung Galaxy Note 3] Diablohtr:
Just had a space for me to do it...

I am a new customer, not sure if that makes any difference or not.
[T-Mobile Samsung Galaxy Note 3] Medic97:
I just opened up a new business line and they shipped it my S4's to another state and not to my billing address. Now I'm waiting patiently for my Note 3 as I don't have an option of picking it up in store.
[T-Mobile Samsung Galaxy Note 3] Jnox87:
I am sick of T-mobile and them telling me different stories constantly. Kept telling me its going to cancel and didn't until today after a Rep. told me it wouldn't and it did cancel. I am sick of them.:eek:
[T-Mobile Samsung Galaxy Note 3] deeznutz1977:
Your Joanna right. That sux man. Guys your going to have to go hunting huh. .
[T-Mobile Samsung Galaxy Note 3] Medic97:
How are you checking your orders online? it just crashes every time i try.
[T-Mobile Samsung Galaxy Note 3] AssassinsLament:
Doesn't look like it will be shipped today for me, and I'm in the early pre-order list. Checked my credit card, and the charge is still there, but pending. No shipping email or change in order status, which is still "Order Placed."

If they ship it tomorrow, they better overnight it... else I won't get it on the 2nd... and I'd be pretty mad.
[T-Mobile Samsung Galaxy Note 3] Jnox87:
I am actually going to pre-order tomorrow. Before I do I'm going to call around again to double check.
[T-Mobile Samsung Galaxy Note 3] mcguinness89:
Ships tomorrow. Just check the website and look above the "up front" cost. Have a nice day ;)

http://www.t-mobile.com/cell-phones/samsung-galaxy-note-3.html
[T-Mobile Samsung Galaxy Note 3] AssassinsLament:
That's been there for at least a whole week now. Most the CSR's say they begin shipping Oct. 2nd. Some CSR managers have assured us it would be at our doors on the 2nd. So really, it's up in the air... too many conflicting answers from T-Mobile.
[T-Mobile Samsung Galaxy Note 3] fastrx:
This just showed up on my card

Processing Information Panel	CHECKCARD 09/30 T-MOBILE.COM*ORDER 800-672-5390 WA	activity type debit status

(pending) $10.86

weird amount huh?
[T-Mobile Samsung Galaxy Note 3] AssassinsLament:
It's been assumed that that is the SIM card fee.
[T-Mobile Samsung Galaxy Note 3] paul89:
I'm gonna go with what the website says about shipping on the 1st. And then hope that they ship it over night even though I paid for standard! This is getting exciting. I can't wait till I see my CC charged, I ordered on the 19th.
[T-Mobile Samsung Galaxy Note 3] deeznutz1977:
I know up to yesterday it said "preorders shipping soon order now"
[T-Mobile Samsung Galaxy Note 3] AssassinsLament:
I really just want it before the weekend... I'm going to make sweet love to it the moment it arrives at my door. I might not even touch it with my hands until it has a case and screen protector on it.
[T-Mobile Samsung Galaxy Note 3] deeznutz1977:
Yea right you'll touch it im sure you going to use rubber (s) errrr ummm................. gloves lol :p
[T-Mobile Samsung Galaxy Note 3] paul89:
I'm right there with you, except I like to enjoy my phones naked!
[T-Mobile Samsung Galaxy Note 3] cheapshot789:
I hate to add to this painful tread, but i just chatted with two different reps I asked that since it was obvious that we would not received N3 on or before launch date if they would upgrade overnight delivery since i have standard. First rep just repeated the same thing over and over "Samsung is not launch note 3 until oct 2", so i tired with another, he at least checked and like all csr they did not have any info and he could not change my shipping since order is pending, so for us that ordered standard shipping i think we are screwed and will have to wait probably till early next week...
[T-Mobile Samsung Galaxy Note 3] paul89:
Depending on where in country you live and where the devices ship from, standard shipping could be just as fast as overnight, or just 2 or 3 days. So if they ship tomorrow the latest I would expect mine would be Thursday or Friday.
[T-Mobile Samsung Galaxy Note 3] cheapshot789:
Well I'm in Texas so hopefully they ship from there but I had ordered a lg g2 and it came from Louisville ky i refused the package and sent it back and it went to mesquite Texas kind of confusing...
[T-Mobile Samsung Galaxy Note 3] fastrx:
i'm sure we'll get them on the 2nd

(everyone that ordered next day shipping)
[T-Mobile Samsung Galaxy Note 3] Q N1NJA:
I'm sure all preorders will get filled asap. You would think Samsung created a cure for cancer and called it Note 3 the way some people are acting. It's just a phone people.
[T-Mobile Samsung Galaxy Note 3] deeznutz1977:
Off topic (Purposely).. I pmd. Mr robinson. He makes no trip rooted stock roms. He said he'll look into injecting root into our stock rom....
[T-Mobile Samsung Galaxy Note 3] stang9779:
So I just did what everyone else has done. I just chatted with T mobile. I asked when that phone ships and she didn't know. I asked if the warehouse had them and she wouldn't tell me. Pretty much didn't answer any questions. I told her very nicely that I should of purchased it in the store I would of gotten it quicker. All she could do was apologize.

I try to keep positive. I just don't know if we will receive our phones on 10-2 at this point.
[T-Mobile Samsung Galaxy Note 3] rchapoteau:
From what I was told when I was clearing up my orders they should be shipping tomorrow. When I talked to my csr they confirmed that my order had been sent to the warehouse to for shipping.
[T-Mobile Samsung Galaxy Note 3] stang9779:
I wish my csr would of told me something. I guess all we can do it hope for tomorrow.
[T-Mobile Samsung Galaxy Note 3] mark925:
I really wish they would have given us the shipping info when preorders started so we would have known when they would ship. If I would have known it was going to be like this I would have just purchased in-store.

Also, I had picked overnight shipping and accidentally chose ground shipping. I had called to change it and they can't change the shipping. I think that's absolutely ridiculous. I can see not changing the phone, but at least we should be able to change the shipping if we want it quicker -- especially since at the time the card had not been charged.
[T-Mobile Samsung Galaxy Note 3] stang9779:
I figured what's going on with the csr's. They are MUSHROOMS, put in the dark and feed full of shi!.
[T-Mobile Samsung Galaxy Note 3] cheapshot789:
Yea I agree the only reason I pre ordered was because with my S4 it did come in way sooner than release date.
[T-Mobile Samsung Galaxy Note 3] Psutfin:
Just got off a very frustrating chat session with tmobile support.

Was told several times that the phone was on back order and that my phone would be shipped when stock supported it, I preordered the 18th in the morning, I paid for overnight shipping my credit card was run 3 days ago and the best they could tell me is we will get to you soon as we have stock to support it. They also say preorders have priority yet If I do not receive my phone shipping information tomorrow or at latest Wednesday I have had a charge on my credit card for a week and get my phone 2+ days later then if I just walked in store on Wednesday and of course spent $25 extra dollars for the shipping for this grand benefit.

I guess what I learned from this is never pre-order a phone from tmobile
[T-Mobile Samsung Galaxy Note 3] stang9779:
I was told about the backorder to. I think everyone is on backorder as of now.
[T-Mobile Samsung Galaxy Note 3] mark925:
I think what makes this even worse and more frustrating is how T-Mobile reps seem to have no clue about anything in regards to shipping. If they are shipping tomorrow, I would think that they would know by now who's orders are getting filled and a better status of what's going on other than "I don't know".

Mine is still showing Backordered. Ordered it on the 18th at about 12:30 PST.
[T-Mobile Samsung Galaxy Note 3] sammyhellsyea:
Got my tracking number!!
[T-Mobile Samsung Galaxy Note 3] paul89:
Oh shneeet!
[T-Mobile Samsung Galaxy Note 3] mark925:
Awwwwww damn! Here....we.....GO!

F5

F5

F5

F5

F5
[T-Mobile Samsung Galaxy Note 3] Actionx1:
Brace yourself. You just became the most popular kid in the T-Mobile block.

Sent from my GT-I9505G
[T-Mobile Samsung Galaxy Note 3] DNASTY6997:
What state are u in, asking to see if their doing it at midnight
[T-Mobile Samsung Galaxy Note 3] eclipxe:
I just spoke to a rep - I have a tracking number now too also!
[T-Mobile Samsung Galaxy Note 3] jokka81:
Mine finally updated to shipped. I pre-ordered the first day with overnight shipping. Got tracking from #875#. Chicago
[T-Mobile Samsung Galaxy Note 3] Psutfin:
Woot got my tracking number as well looks like the latest I get it will be Wednesday after all.
[T-Mobile Samsung Galaxy Note 3] AssassinsLament:
Really? Wow... gives us hope!
[T-Mobile Samsung Galaxy Note 3] DNASTY6997:
I ordered first day at 330 am Pacific time and nothing for me yet
[T-Mobile Samsung Galaxy Note 3] AssassinsLament:
Wow, with so many of you receiving tracking numbers... I only have two words.

HELLS YEAHHHHHHHHHHHHH!!!
[T-Mobile Samsung Galaxy Note 3] gjllopez:
I'm gonna put myself in a two day coma, I just can't wait anymore.
[T-Mobile Samsung Galaxy Note 3] speedysilwady:
AWW YEEEAHH

got my tracking number, my rep wasnt lying to me yesterday after all! Im so happy!
[T-Mobile Samsung Galaxy Note 3] AssassinsLament:
Are you on the east coast?
[T-Mobile Samsung Galaxy Note 3] Diablohtr:
Got a tracking number!
[T-Mobile Samsung Galaxy Note 3] hagalah:
I got my tracking number as well.

Ordered 9/18 12:10am at North California, San jose. Overnight

But the tracking number didn't show anything yet. Anyone got your number working?
[T-Mobile Samsung Galaxy Note 3] noc007:
For sure next time I'm just going to pick it up in the store. Not only because of the fluster cluck T-Mobile has been, but because I'm ADD as well and I get a bit anxious over stuff that uses power getting shipped. If it's garbage bags from Amazon (yes, I had to because no one else had what we needed), I could care less. The cooler the gadget and the longer I have to wait, the less productive I am. My ADD meds only make it worse. I pretty much haven't gotten anything done at work all last week. Good thing I'm good at BSing; that's a skill I picked up having to write essays in school.

Now for my keyboard to earn its keep
[T-Mobile Samsung Galaxy Note 3] Diablohtr:
I'm in Sacramento area. Selected overnight also. Ordered on 18th. Nothing showing on the tracking number yet...
[T-Mobile Samsung Galaxy Note 3] CinoEvil:
Ordered mine on the 18th @ 5:30 pm, next day delivery, received my tracking number!

I wish all my fellow brothers & sisters receive theirs as well... :D
[T-Mobile Samsung Galaxy Note 3] jayroam:
Got a tracking number w/ no info yet. Ordered on 9/18 around 10am central with UPS Express shipping.
[T-Mobile Samsung Galaxy Note 3] speedysilwady:
Im on the south coast! Houston, TX.
[T-Mobile Samsung Galaxy Note 3] AssassinsLament:
Ok, I guess it's not updating by region. Looks to be randomly updating. Mine hasn't updated yet. :(
[T-Mobile Samsung Galaxy Note 3] sammyhellsyea:
Just updated. Picked up at 130, shipped out of Louisville. No delivery date yet.
[T-Mobile Samsung Galaxy Note 3] DeadPlasmaCell:
Awesome! Spring Tx area here. No real info yet on tracking, just the Louisville origin scan at 2:05am. I'm not expecting to get it until Wednesday though.
[T-Mobile Samsung Galaxy Note 3] Goog1e Phone:
im glad you guys got your tracking numbers...

just wanted to let you guys know that nothing will update yet until the morning time with the tracking. tmobile created the shipping labels and it has the tracking numbers on them...thats why you guys are getting the tracking numbers now but no info yet on them...they won''t be shipped out until morning when ups picks up the packages and scans them. once it gets scanned then your tracking will be updated. whoever chose next day shipping will get it on the 2nd before 10:30 am.

how do i know this? i work at ups. =)
[T-Mobile Samsung Galaxy Note 3] Medic97:
What is #875# ?
[T-Mobile Samsung Galaxy Note 3] mark925:
Dial it on your phone for order status.
[T-Mobile Samsung Galaxy Note 3] lse4:
They just charged my card but no tracking number yet... Just hope I can get it before the week is over
[T-Mobile Samsung Galaxy Note 3] aka757:
It seems like only overnight people have received shipping info so far... Anyone with standard shipping receive their info yet?
[T-Mobile Samsung Galaxy Note 3] j0nkatz:
Actually, I have my tracking number and it's scheduled for delivery today. :)
[T-Mobile Samsung Galaxy Note 3] Goog1e Phone:
Let's hope I'm wrong. Hope everyone gets theirs on Tuesday!

The only way I see us getting it on Tuesday is if tmobile shipped it out Monday before 7 pm. (That's the cut off time ups needs to ship stuff next day). Fingers crossed.

Sent from my Nexus 4
[T-Mobile Samsung Galaxy Note 3] j0nkatz:
Date	Local Time	Activity

10/01/2013	5:54 A.M.	Out For Delivery
[T-Mobile Samsung Galaxy Note 3] bp328i:
I have overnight shipping and they still have not even charged my card yet. Also no tracking info either!!!
[T-Mobile Samsung Galaxy Note 3] muqali:
Just ordered it 400AM PDT(still says preorder on the site). Hopefully I'll get in the group shipped tomorrow.
[T-Mobile Samsung Galaxy Note 3] spridell:
Mine is out for delivery also.

Seems like overnight people will be getting them today.
[T-Mobile Samsung Galaxy Note 3] aka757:
Seems like only folks that ordered early 9/18 with overnight shipping have tracking numbers so far.
[T-Mobile Samsung Galaxy Note 3] Psutfin:
Mine is out for delivery. Scheduled for delivery by 3 pm today. Ready for my new beast.
[T-Mobile Samsung Galaxy Note 3] bp328i:
The part that REALLY pisses me off is I did order first thing on the 18th then I went back on T-Mobile's site on the 21st and saw the order was cancelled. I called them to find out was was going on and it was an error that the order was cancelled so I had to re-order again on the 21st.

Right about now I want to kick T-Mobile in the nuts!!!!
[T-Mobile Samsung Galaxy Note 3] sluggersix:
I ordered on 18th at 8:30am with express shipping (2/3 day thing) I have tracking number for tomorrow between 2 and 6 ......Cant wait

Im just outside of Detroit
[T-Mobile Samsung Galaxy Note 3] unlockingsky:
ordered on 9/20 and still no tracking number =\
[T-Mobile Samsung Galaxy Note 3] aka757:
Ouch, that's rough. They definitely deserve a crotch shot after that. I hope they didn't charge you for the overnight shipping
[T-Mobile Samsung Galaxy Note 3] bp328i:
They sure did charge me for overnight shipping....

And when I say kick I mean a donkey kick!!!
[T-Mobile Samsung Galaxy Note 3] jollyjones:
Ordered placed 9/21, still backordered. No charge.
[T-Mobile Samsung Galaxy Note 3] bp328i:
I'm in the same boat as you...
[T-Mobile Samsung Galaxy Note 3] muqali:
Heh, I just ordered this morning. I'm guessing I might SHIP later this week.
[T-Mobile Samsung Galaxy Note 3] parmijo11:
Ordered on 9/19, no charge, no shipping, no nothing, backordered...
[T-Mobile Samsung Galaxy Note 3] stang9779:
BS. I ordered on the 18th at 10:30am and mine hasn't shipped. Others that ordered after me has shipped.
[T-Mobile Samsung Galaxy Note 3] Diablohtr:
Getting mine today before 3pm! Ordered 9/18 with overnight.
[T-Mobile Samsung Galaxy Note 3] vicegrips:
I ordered mine at 8am on the 18th and no tracking. Could it be because I went white and there is less supply?
[T-Mobile Samsung Galaxy Note 3] alibox87:
I ordered on the 29th ..am receiving my note 3 today before 3 pm ...but they charged me twice don't know why.
[T-Mobile Samsung Galaxy Note 3] Diablohtr:
Did you check the online order status page? They still haven't emailed me to tell me it shipped.
[T-Mobile Samsung Galaxy Note 3] vicegrips:
Yes.. Nothing online - still looks just like it did on the 18th.
[T-Mobile Samsung Galaxy Note 3] AssassinsLament:
I ordered 9/18 at 9:15am CST. No shipping info yet.

Well, just got off the phone with a CSR, and he basically said mine would ship out tonight. I went with standard shipping only (because I assumed it would get to me release day), so he said it would take 2-4 days. Didn't seem like he knew much of what he was saying because I then told him that people who have ordered before and after me have been sent their phones and are expected to get theirs today. He said today was the official shipping day... but sometimes they get shipped out early. Anyways, I'm hoping mine was somehow magically upgraded to next day shipping so I can get it release day. Had I of known how lame T-Mobile is with this pre-order stuff, I would have next day it also!
[T-Mobile Samsung Galaxy Note 3] stepinmyworld:
good to see people getting tracking numbers :)

Ordered mine 5pm 9/18/13 and hopefully im in the bundle of devices being shipped out today! would be awesome!!!!
[T-Mobile Samsung Galaxy Note 3] rchapoteau:
I wonder if how you placed your order matters. Maybe phone orders and Internet orders process differently. Or if you bought is straight out vs eip. Possibly even which warehouse it's coming from.
[T-Mobile Samsung Galaxy Note 3] Medic97:
I hate to make ppl more upset but I ordered on the 26th and my phone is out for delivery already. It could be its just random or it could be i got priority as a new business line.

On a side note you guys where right about the late tracking info. For some reason I my order number wasnt showing in the system and no one could find it when I called them. this morning we get an email with the tracking info and when i looked it was already out for delivery in FL and shipped on 9/30. The problem with that is I am now back in NY and needed to have a ups intercept! I managed to catch my sales rep first thing this morning and he rerouted the phone to my new york address so i will get it a day later then I should've. Arghhh I cant wait for this!
[T-Mobile Samsung Galaxy Note 3] DeadPlasmaCell:
Ordered mine on 9/18 about 9am via upgrade/$199 down method. I chose next day shipping, got a tracking number about 2:00am this morning and tracking says it's out for delivery right now. Houston Tx area, can't wait!
[T-Mobile Samsung Galaxy Note 3] bp328i:
I think T-Mobile just put everyone's name in a big hat and pulling people at random.
[T-Mobile Samsung Galaxy Note 3] stang9779:
I just called and canceled my order. I'm going to the store to pick it up.

However my online order status hasn't changed to canceled.
[T-Mobile Samsung Galaxy Note 3] clninja:
Our store has had them for a few days now. Going to try to talk my boss into letting me buy mine today instead of tomorrow
[T-Mobile Samsung Galaxy Note 3] deeznutz1977:
I cancelled my order also . I had no problems btw. The store 10 minutes away had 20 Black and 15 white..
[T-Mobile Samsung Galaxy Note 3] Medic97:
I wouldnt have canceled until I had the phone in my hands from the store.
[T-Mobile Samsung Galaxy Note 3] hagalah:
I ordered white on 9/18 12:10am, San Jose, CA and my oreder has been shipped and arrived Oakland, CA. The tracking shows it would be delivered today before 3:00pm.
[T-Mobile Samsung Galaxy Note 3] Lucent:
Ordered the first day and chose standard shipping. Status is still backordered. I guess that's my punishment for knowing UPS only takes a day from Kentucky to here and saving money. Jerks.
[T-Mobile Samsung Galaxy Note 3] AssassinsLament:
How were you guys able to cancel? I've tried twice already and they've said I couldn't.
[T-Mobile Samsung Galaxy Note 3] deeznutz1977:
Tell them its in backorder. If a preorders in back order they can cancel
[T-Mobile Samsung Galaxy Note 3] noc007:
How many did you guys get?

---------- Post added at 10:55 AM ---------- Previous post was at 10:53 AM ----------

In addition, you may need to tell them that they need to submit a Remedy Ticket to cancel it. Make sure you get the ticket or confirmation number. The ticket will be processed by another department so the cancellation won't be immediate. I just put mine through since it wouldn't get to me from Kentucky until Thursday at the earliest. Might as well pick it up from the store on my way to work.
[T-Mobile Samsung Galaxy Note 3] AssassinsLament:
Mine isn't in backorder status. They said it's been processed.

Can they still do that if my order isn't in backorder?

I just got off the phone again with them, and they say there is no way they can cancel it since mine has already been processed. I swear, every time I call I get a different answer. This morning I called and a CSR said mine would ship today for sure. The one I just talked to said they start shipping on the 2nd.

I've already made up my mind to go to my local T-Mobile store. I called and they will reserve one for me. I just need to find a way to cancel the pre-order. I guess if worst comes to worst, I can just refuse the shipment.
[T-Mobile Samsung Galaxy Note 3] deeznutz1977:
You can reject the package by calling ups
[T-Mobile Samsung Galaxy Note 3] AssassinsLament:
I guess that's what I'll have to do. Thanks.

On a different topic... the T-Mobile I called said they are getting only black note 3's. So those wanting White ones, better call around and ask because I don't think there will be a lot of them out there on release day!
[T-Mobile Samsung Galaxy Note 3] Superdad_98:
I just get off the phone with CSR and there is no way to cancel, she adviced me that I can refuse delivery, and go to the store tomorrow and pick up the phone, only warning is it might take 30 days to refund your pre order charges.
[T-Mobile Samsung Galaxy Note 3] deeznutz1977:
If you ordered online ask to speak to online sales they wiil do it for you. If not just keep calling Back. Eventually you will get someone that will cancel .... Did everyone see that we have our own home now
[T-Mobile Samsung Galaxy Note 3] Superdad_98:
Yeah about time, did not know about online sales rep, thanks for the tip
[T-Mobile Samsung Galaxy Note 3] bp328i:
Yeah, I saw they broke the threads up by carrier.
[T-Mobile Samsung Galaxy Note 3] unlockingsky:
im baffled now. i called csr and she was 'able to contact shipping department'. she wasn't able to get any info because device did not ship.

wonder if she lied or did the real thing.
[T-Mobile Samsung Galaxy Note 3] aka757:
Did anyone with standard shipping get shipping info/tracking number?
[T-Mobile Samsung Galaxy Note 3] deeznutz1977:
Call back and ask to speak to online sales