yashsingh1/xdaforums huggingface dataset:
[T-Mobile Samsung Galaxy Note 3] troyd28:
the pain pf waiting

So backorder means we have to wait longer?
[T-Mobile Samsung Galaxy Note 3] Goog1e Phone:
Tmobile should have it in stock. Everybody got the backorder message because it was a pre-order and the item is not technically available till the 2nd. That's why we get the message. If you actually go on T mobile.com right now, you can order the note 3 and get it with next day shipping. I'm guessing if the note 3 was really on backorder, then they wouldn't advertise it on their main page without letting their customers know.

Sent from my Nexus 4
[T-Mobile Samsung Galaxy Note 3] unlockingsky:
i check this morning and it is backordered. so pissed off. ................................................
[T-Mobile Samsung Galaxy Note 3] deeznutz1977:
I received my tracking number last night scheduled delivery tomorrow 10/3. i ordered on 9/18 and chose regular (free)shipping......... and i cancelled two days ago also there's no charge on my account
[T-Mobile Samsung Galaxy Note 3] rickm8384:
Same here. I'm m guessing if I call in they will just tell me that they have until end of day to ship it because today is the ship date. I am showing an estimated delivery date of 10/7 but I don't see how they make that date without shipping today since I chose standard shipping....
[T-Mobile Samsung Galaxy Note 3] deeznutz1977:
I chose standard shipping and it will be here tomorrow Kentucky to Maryland in a day
[T-Mobile Samsung Galaxy Note 3] kissmegoodbye:
I checked T-Mobile website. The promo is $0 down with full retail price of $708. However the white one showed as Out of Stock. I preorder on 9/25. Status still backorder.
[T-Mobile Samsung Galaxy Note 3] stang9779:
Mines is scheduled to be delivered on Friday the 4th even though I cancelled my order. This point I'm happy to just be receiving it have to go to the store.
[T-Mobile Samsung Galaxy Note 3] mmengis6:
Man this **** is pissin me off
[T-Mobile Samsung Galaxy Note 3] bp328i:
Screw pre-orders I'm at the T Mobile store waiting for them to open

---------- Post added at 10:10 AM ---------- Previous post was at 09:40 AM ----------

Just walked out the door with the phone in my hand
[T-Mobile Samsung Galaxy Note 3] mmengis6:
Are there a lot of people waiting?
[T-Mobile Samsung Galaxy Note 3] Steve Lazarus:
In keeping with all of the "unknown" details surrounding my pre order I've gone through over the past few days, this comes as no suprise.

Received a shipping confirmation this morning, checked the status via UPS, package is "out for delivery" and scheduled for delivery before 3:00pm today. I called and cancelled yesterday, had planned on going down to the store and doing some snooping around regarding the "zero down" promotion that had been leaked.

By refusing delivery do you think I'm going to run into issues until T-Mobile receives the package back?

Think I'm going to accept it, then head down to the store before I even open the box and try to work something out with them....
[T-Mobile Samsung Galaxy Note 3] hd2Raz:
Cancelled my bs pre-order a couple hours ago and will go to the store when they open to get one. Fingers crossed for an easy deal. Called yesterday and they had stock on both colors.
[T-Mobile Samsung Galaxy Note 3] Steve Lazarus:
Did you speak with them regarding the zero down promo?
[T-Mobile Samsung Galaxy Note 3] paul89:
My status just updated to back ordered this morning as well. At least I seen some kind of update lol
[T-Mobile Samsung Galaxy Note 3] bp328i:
Sorry, I did not even think about doing that.
[T-Mobile Samsung Galaxy Note 3] Goog1e Phone:
Cancelled my pre-order and I'm hoping it goes through so I can pick it up in store today. Tmobile is such a joke!

Sent from my Nexus 4
[T-Mobile Samsung Galaxy Note 3] Steve Lazarus:
No worries,

Curious if anyone has found anything out yet... I'll be going after my phone gets here.
[T-Mobile Samsung Galaxy Note 3] HighCaliber:
Long time forum reader registered to comment..........

I just got home from the closest T-Mobile store that had stock (30min away), waited on line for 45min for the three guys ahead of me to get their 2 black and 1 white GN3s and then it was my turn......but I ended up leaving without a GN3!! Here is why.......

They said my EIP/Backorder did not officially cancel yet (I cancelled it yesterday) and that I would have to put $279 down w/ $18mo or so.

I explained I was approved for complete financing on both the S4 & GN3.....but my GN3 is on backorder so I just cancelled it.

I said if I am not eligible for the $0 down then honor my EIP from the 18th and I will pay the $199 today (+tax). She said she can not because it was an internet order. One that I cancelled also. So I stepped out of line to call customer care, they explained the exact thing and said the "offline" people who do the official cancellation sign off on it and then process the paperwork on their computer...but until then I can NOT expedite their work. I am so POed right now. So back home...2 hours roundtrip with the wait and countless hours on the phone over this B.S. and I am stuck with my six year old Blackberry 9650 from Sprint (Dual sim world phone)....I have no data, internet, email....just voicecalls and texts without attachments.
[T-Mobile Samsung Galaxy Note 3] bp328i:
Nope, two other people showed up for the Note 3. The sales rep showed me the stack of Note 3's they have...30 black and 30 white.

But they could not ship me my pre-order...that's sad!
[T-Mobile Samsung Galaxy Note 3] mmengis6:
I'm just gonna get the phone when the store opens. Hopefully I don't run into some other problem. I'll just refuse the package when n if UPS delivers. But I will never never ever preorder any damn thing. Its a terrible experience.
[T-Mobile Samsung Galaxy Note 3] rickm8384:
Hey guys, I just got off the phone with tmo. I had called them yesterday for status and they agreed to call me back today with more details.

Noticing that my order had still not shipped, my rep canceled the pre order and created to new order to be shipped today. They gave me next day shipping and credited my account for the shipping costs.

I should have your note tomorrow a full four days earlier than my original order said.

And THAT right there is the reason I stick with TMO.
[T-Mobile Samsung Galaxy Note 3] mmengis6:
What did you tell them to cancel your order? Pls tell me.

They keep telling me it can't be canceled.
[T-Mobile Samsung Galaxy Note 3] Steve Lazarus:
Sorry to hear about your issues.. I was told yesterday by a CSR that if I had any issues after canceling, to have the store call T-Mobile to confirm the cancellation and they could override it in the system. Not sure how that directly effects or corresponds to the financing side of things, but sometimes the people in these stores are clueless when it comes to resolving problems...
[T-Mobile Samsung Galaxy Note 3] glensta:
Same here 17 minutes and counting at the Huntington Beach store.

So far nobody else waiting... LOL, thank God it's not an iPhone line
[T-Mobile Samsung Galaxy Note 3] Steve Lazarus:
That just goes to show how much misinformation is spread. Among other things, I've heard that all preorders take priority over store stock... guess that one doesn't hold water.. :eek:
[T-Mobile Samsung Galaxy Note 3] rickm8384:
Honestly I didn't tell them anything. They suggested it to me!
[T-Mobile Samsung Galaxy Note 3] mmengis6:
T-Mobile CSR are not well informed. How embarrassing.

---------- Post added at 05:56 PM ---------- Previous post was at 05:55 PM ----------

4 more mins...
[T-Mobile Samsung Galaxy Note 3] glensta:
Ok 1 person waiting

-------------------------------------

If I have helped you, please hit the "Thanks" button

-Sent from one of my Obsessions
[T-Mobile Samsung Galaxy Note 3] Xainder:
Called T-Mobile because my order was still processing. I am ordering 3 phones a S3 for my mom G2 for my wife and the Note 3 for me all new. I have been waiting for months for this to drop to switch to T-mobile. Got told today after being preordered and having my order submitted for since 9/24 that the G2 was now on backorder and it would be 2-5 days or more. Cancelled my order called my local store who has plenty of stock on all 3. Never again T-Mobile will I preorder from you again!!!!!
[T-Mobile Samsung Galaxy Note 3] DaMyth:
I'll admit... it's sad when I have to tell a customer that I don't know when your order is gonna go through, cuz I have no idea when I'm gonna get mine, and I work for the company
[T-Mobile Samsung Galaxy Note 3] boshindo:
Thanks to a xda user I found store nearby that had the white one. Missed the bus so ended up taking a cab over into Jersey. Cost $30 but now I have an open invite from the cabbie to visit his family in Suriname lol.

Gonna need a case for this quick. Its feels much lighter and fragile than the Note I.
[T-Mobile Samsung Galaxy Note 3] fastrx:
I just got my phone.

Ordered next day shipping on the 22nd

Phone is black. I love the phone and service. Way better signal than verizon
[T-Mobile Samsung Galaxy Note 3] Steve Lazarus:
To funny, what if that guy gets the only one in stock!!!!!!! You should tell him his car is getting towed!!! Hurry!!! :p
[T-Mobile Samsung Galaxy Note 3] kissmegoodbye:
Called csr, the girl told me i had placed 2 order within a couple of minutes of each other. She will cancel one for me, and that the other one would definitely be ship out today.

Called back and spoke to another csr because my account activity only showed 1 order with 1 order number, not 2. This time the guy told me i only have 1 order placed and it is in backorder without estimate delivery, advised me to go to a local store and pick the phone up, the store can then cancel the preorder for me.

Called around, only 1 out of the 3 stores close by has white GN3. Came pick up at the store, $0 down, $29.50/month, paid $42 tax. The store said they cannot cancel the preorder, i have to call in.

Called csr again, he put in a request, said i will get a confirmation text when it's done. Still waiting for the text. At least i have the phone in hand, and it is awesome. No regional lock.
[T-Mobile Samsung Galaxy Note 3] AssassinsLament:
I had already decided to just wait out for my note3 pre-order, which is scheduled to be delivered tomorrow (10/3). But then T-Mobile comes out with this 0 down promotion, so I'm like what the heck... better than charging $200 on my credit card. So I went into a local T-Mobile (tiny mall store) to purchase one on the 0 down, and they had plenty of stock on the black ones, no white ones though.

Anyways, the supervisor had set everything up, even called to see if I was well qualified for the 0 down, and I was. Then as she rings up the phone... the price was $400 something. What? Anyways, finally figured out that it was EIP holding it up. So after they called into corporate, the only thing they could offer me was to 1) I refuse the shipment tomorrow, and wait a couple of weeks and then take advantage of the $0 down. 2) Pay $180 down, take phone home and refuse shipment tomorrow. 3) Just wait for the shipment tomorrow.

I chose option 3... because there is no point in a $19 difference. No point waiting a couple of weeks because I'll pull out my last two hair. Basically, I just wanted the $0 down because I'd rather pay the extra $8 a month, instead of having a $200 on my credit card.

T-Mobile's pre-order system is really flawed. They shipped out orders in random sequence. Heck, they shipped out orders made after the 20th, before some of us who ordered on the 18th. To make it worse, they wouldn't allow me to cancel, I tried for 4 days to cancel... They won't even get the phone to me until a day after release. So basically, there is no point to pre-ordering unless it's an iPhone.

One... more... day.
[T-Mobile Samsung Galaxy Note 3] Steve Lazarus:
Flawed indeed...
[T-Mobile Samsung Galaxy Note 3] Steve Lazarus:
Sometimes I love the UPS guy...
[T-Mobile Samsung Galaxy Note 3] clninja:
This is why way back in this thread I was telling people not to pre order and to just get it in store....

I work for a T-Mobile store and it makes me angry on a daily how so many csr reps on T-Mobile call centers have no clue what they are talking about. Constantly sending customers into the store to do things that cannot be done in store and need to be done over customer care. Then they get pissed at us because we have to then send them back to customer care. ( perfect example would be the previous post where someone was told a store can cancel a preorder)

To clear up some confusion.

If you have a preorder and cancel it YOU WILL NOT BE ABLE TO PUT A PHONE ON EIP for probably a week. UNLESS you have multiple lines on your account which would give you a higher credit line and allow the eip to be used ( unless it is already being used by the other lines)

The same goes for if you refuse delivery of your preorder

A store cannot cancel a preorder.

Sometimes.. But rarely ( because it depends on your max potential credit limit which is based on your credit ) a rep can call into customer care and explain the situation and they can temporarily boost the available credit to be used so you can still get the phone in store.

You will have varying results depending on which store you go into. There are 2 different stores. Franchise stores and corporate stores. If you can, go to the corporate stores. They can do more than the franchise stores and from past experience are often more knowledgeable. You can ask them if they are corporate or you can tell by their sign. A franchise will have all pink letters where it says T-Mobile and corporate will have a pink t with white letters after ( usually.. There might be exceptions to this )

Most stores got plenty in stock . Samsung does not create false inventory shortages like apple does to boost demand.

If you purchase through CSR and need to return the phone within the first couple weeks due to any defects , it has to be returned thru CSR. If you got it In a store, it can be exchanged in store within the first 14 days. IF YOU THINK YOU CAN BUY BLACK AND EXCHANGE FOR WHITE when it comes in stock ( or other way around ), then be warned you will be charged a $50 restocking fee.

Hopefully this has helped some people
[T-Mobile Samsung Galaxy Note 3] mmengis6:
I just picked up this bad boy from the store. Gonna refuse the pre ordered one...
[T-Mobile Samsung Galaxy Note 3] bp328i:
I have to disagree on this one part. I cancelled my preorder yesterday and walked into a store this morning at 10:00 am and picked one up on EIP.

In addition my account only has my one line on it.
[T-Mobile Samsung Galaxy Note 3] glensta:
LOL Steve, I know right? I'm lucky bro - it was so quick and seamless. That guy was there for an I-phone problem, hehehehhehehe :silly:

Hope you enjoy the N3 bro - see u around the way.

Glen
[T-Mobile Samsung Galaxy Note 3] Jnox87:
"]Can anyone please tell me where to get cases for the note 3 ? The ones I saw at T-Mobile were not the original Samsung ones and the other ones I didn't like. Please help me out.

Also has anyone tried out Knox?
[T-Mobile Samsung Galaxy Note 3] thinkjoey:
ya i am wondering this too

you can order from other sites like att or something

They only had one case and I did not like it at all

Picked my phone up this morning
[T-Mobile Samsung Galaxy Note 3] Steve Lazarus:
Try Best Buy tomorrow, that's when they "officially" release the Note 3 and all accessories.. That's my plan anyway.. They have that nice dedicated Samsung section now..
[T-Mobile Samsung Galaxy Note 3] thinkjoey:
ya you just have to pay that high markup price :/
[T-Mobile Samsung Galaxy Note 3] parmijo11:
Ordered on the 19th, finally charged today, no tracking yet.
[T-Mobile Samsung Galaxy Note 3] paul89:
+1 omg finally the ball is rolling... I can't wait to get the tracking number
[T-Mobile Samsung Galaxy Note 3] mmengis6:
I just got cancelation confirmation. Yesssss
[T-Mobile Samsung Galaxy Note 3] Steve Lazarus:
Gotta pay to play!!
[T-Mobile Samsung Galaxy Note 3] HighCaliber:
This is what happened to me tonight after I called T-Mobile for the third time today and b*tched enough about it....they doubled my EIP credit limit on my one line. The CSR conference called me with the T-Mobile store (corporate location) that I was at 10am this morning. The CSR told the store I was cleared for the higher amount. But they had to "request it" due to the cancelled backorder. So the young lady called in to sales support, requested it and I was out of the store 15 minutes later with my brand new GN3.

On a side note I asked for the night shift manager so I could thank her team for helping me out today. It ended up being the same woman I was dealing with this morning. She did not know the store can call and request the double EIP amount. Her 24 year old sales associate did though when T-Mobile conferenced us. Anyway I have the phone in the color I wanted (black) and that is all that matters.

Other than applying a screen protector and trying on the three cases I bought, I've been *fingering* this Galaxy Note 3 since I left there. Just finished setting it up to my liking. There are tons of settings on this thing, way more than my Galaxy Note 2.

Good luck all that are still waiting.
[T-Mobile Samsung Galaxy Note 3] parmijo11:
Just got my tracking a little while ago so hopefully tomorrow.
[T-Mobile Samsung Galaxy Note 3] dr.devman:
when did you order? I ordered on the 19th with ground at 2:30 cst. My card was charged today but no tracking number?
[T-Mobile Samsung Galaxy Note 3] paul89:
Same here I ordered the 19th at 10am cst
[T-Mobile Samsung Galaxy Note 3] dr.devman:
just got shipped
[T-Mobile Samsung Galaxy Note 3] Actionx1:
Ordered on the 26th

Been on "order placed" since then

Yesterday night (10/1) it updated to "back ordered"

Got charged today (10/2) at 5pm

Just got my tracking number at 7pm

Got free overnight shipping.

Sent from my GT-I9505G
[T-Mobile Samsung Galaxy Note 3] HighCaliber:
I purchased three cases off of Ebay....the S-View fake leather case, diamond pattern clear TPU jelly case and a hybrid case.

I like them all and am probably going to rotate them as necessary.

P.S. I only spent about $12 total.
[T-Mobile Samsung Galaxy Note 3] AssassinsLament:
Nothing against you, but T-Mobile makes me mad... I ordered early on the 18th... and you're getting it the same day I am. Grrrrr.... ok done ranting. That was my last rant, and my last pre-order from T-Mobile.
[T-Mobile Samsung Galaxy Note 3] paul89:
I just got my tracking to but there is no info from ups on it yet.
[T-Mobile Samsung Galaxy Note 3] thinkjoey:
for a phone case...no you do not

---------- Post added at 07:40 PM ---------- Previous post was at 07:39 PM ----------

ya me too, but I want the one where it uses the back. So going to try and get a discount, but not sure it will work
[T-Mobile Samsung Galaxy Note 3] mmengis6:
This phone is beast. Definitely worth my $758.
[T-Mobile Samsung Galaxy Note 3] parmijo11:
Totally normal, will likely update after 12am pst.
[T-Mobile Samsung Galaxy Note 3] paul89:
Yay, ok it updated. I get it tomorrow by end of day and it is ground shipping. Glade I live next to Kentucky.
[T-Mobile Samsung Galaxy Note 3] Actionx1:
Yeah i would be upset too. This pre-order was really really screwed up.
[T-Mobile Samsung Galaxy Note 3] kissmegoodbye:
So the csr said my preorder was defitely backorder and dont know when they will have in stock and advised me to go to the store and get the GN3 and that he'll cancel the preorder for me. I just got an email saying the order has been shipped and my credit card was charged.

I'm really unhappy with T-Mobile right now
[T-Mobile Samsung Galaxy Note 3] aimfire72:
Ooh, good idea! I really want that Samsung branded hybrid tpu case. Samsung doesn't even have it on their site yet, but I forgot that BB has that whole Samsung section now.
[T-Mobile Samsung Galaxy Note 3] rickm8384:
On vehicle for delivery today! Should have it in about 4 hours!
[T-Mobile Samsung Galaxy Note 3] stepinmyworld:
sitting by my window waiting to hear a truck or knock on my door! lol i want to do an unboxing and mini review of the device... i want to make it unique.. many reviewers keep talking about the damn spen.. yes, it's a major feature but people want to see how some apps run.. how youtube plays back.. how the speaker sounds and an example of auto correct feature that's been added... i want to do those things
[T-Mobile Samsung Galaxy Note 3] Q N1NJA:
My note 3 had a build date of 9/21 from China. That's three days after preorders started. I don't think they sat on these at all.
[T-Mobile Samsung Galaxy Note 3] siraltus:
Mine shipped 9/30, arrived 10/1, build date 9/18. I don't think they're screwing anyone over, there's just such high demand it takes a couple of days to ship out a few hundred thousand phones all over the US one by one.
[T-Mobile Samsung Galaxy Note 3] parmijo11:
Same here.
[T-Mobile Samsung Galaxy Note 3] bp328i:
I got my tracking information this morning. Mine is out for delivery....

To bad I cancelled the preorder on 10/1 and picked one up in the store yesterday...
[T-Mobile Samsung Galaxy Note 3] starrscream22:
This guy has the right idea. Too many reviews talk about things consumers won't use or don't care about, such as benchmarks and very niche features.

We just want to know how the phone works, does it lag, how apps run, auto-correct, and the overall user experience.

Please update us when you get the chance..
[T-Mobile Samsung Galaxy Note 3] stepinmyworld:
I definitely will
[T-Mobile Samsung Galaxy Note 3] noc007:
It really doesn't help that today is garbage and recycling day. Plus other trucks coming and going for something. Diesel trucks roaming all around the place.
[T-Mobile Samsung Galaxy Note 3] stepinmyworld:
lol
[T-Mobile Samsung Galaxy Note 3] starrscream22:
Lmao damn this is too funny!
[T-Mobile Samsung Galaxy Note 3] Jnox87:
I called me local BB store and they didn't even have any note 3 cases. I went on to Ebay and ordered on case and on amazon to get a case by Saturday. BB did say they might get a shipment today with some cases but no one really knows when they will be in. I live in the suburbs of Chicago. I would call first and see if they have them just to make sure before you go over there.

---------- Post added at 05:14 PM ---------- Previous post was at 05:05 PM ----------

I wanted to let you know that I have been playing with my note 3 since yesterday. I did notice yesterday that when I made a phone call my screen was jumping from one screen to another and between applications. Also another person on a different website ( psa t-mobile galaxy note-3 pre-orders begin today for 199-down) was saying "Do you have any issues with the proximity sensor. I.E. When you pull the phone away from your face does the display becomes active again. Mine seems to just go black as soon as I initiate a call and will not turn back on unless I hit the home button.Just wondering, one proximity sensor app i downloaded shows its working and another one does not. Hoping its maybe a software thing and not a phone issue."Also I have to get use to using the s pen because I still haven't figured out how to pull up the air command with the pen after it disappears. If you have any suggestions I would greatly appropriate it!
[T-Mobile Samsung Galaxy Note 3] zoth:
TMO's screwed up...they still freaking ship my pre order even when I cancelled it already. And pickup one at the store yesterday.
[T-Mobile Samsung Galaxy Note 3] parmijo11:
Fedex drove by, sounds the same. Those jerks...
[T-Mobile Samsung Galaxy Note 3] lm that guy:
picked mine up from T-mobile store just now. Sweet phone
[T-Mobile Samsung Galaxy Note 3] noc007:
What's worse is both the FedEx Express and the FedEx Home delivery trucks rolled by. Plus the recycling truck gets in before the garbage truck. Can't wait for the USPS truck with a hole in the muffler to go by as well. The neighborhood is annoyingly busy today. I was hoping UPS would have delivered by now.
[T-Mobile Samsung Galaxy Note 3] parmijo11:
FINALLY!
[T-Mobile Samsung Galaxy Note 3] paul89:
Lol, lucky!
[T-Mobile Samsung Galaxy Note 3] parmijo11:
Soon my friend.
[T-Mobile Samsung Galaxy Note 3] Actionx1:
Just got mine. I got the tracking yesterday around 7pm and got it at 11am

Nexus ONE