yashsingh1/xdaforums huggingface dataset:
[Xperia Z General] dugs_123:
Dont buy any Xperia series [specially Xperia z series]....Their after sales service is pathetic. ....Just regretting now that i purchased this mobile.......feeling disgusted.

My phone has been replaced 6 times consecutively with some manufacturing defects in each replacement unit. My 1 month 11 days warranty of total 1 year warranty period has totally got wasted in these replacements procedures.

I am filing a case in consumer court against this worst service provided by sony and also for cheating the customer. I would request all of you not to purchase this mobile. Because Later if there happens to be some problem in your phone then you will be in big trouble . Warranty also wont help you.

I dont know how a big company like sony can treat its customers like this. When i visit service centre there are atleast 2-3 people everytime having some kind of problem with their xperia z.Some have usb port problem...some have dead pixels.....black dot in camera...screen dead....and list goes on.

How come sony sony has released its flagship phone with so many problems. As from my experience i would suggest all of you to stay away from sony. Neways this is my last sony product. ANd its your wish to listen or not.

But this is my bad experience with sony. They advertise their product in a very good way but fail miserably at providing service .

The picture below is the same replacement unit which i was given at service centre .Can you beileve it? Check the patch .
[Xperia Z General] krabappel2548:
Contrary to you I've had the best service ever when my XZ had an issue. They gave me a new one immediately in the store and there is nothing wrong with my replacement :)

Very happy customer here! I live in Belgium
[Xperia Z General] DrKrFfXx:
Most of us have bought this phone. That's why we are here.

Don't go crying "don't buy this phone".
[Xperia Z General] cihanleanne:
What a idiot first post here and its about slagging. now go get 2 cent from Samsung
[Xperia Z General] Dsteppa:
You were given 6 replacements and yet it's a bad service?

You say that you received the 3 phones on the pictures like that, so why did you accept them in the first place?

Yes some units have some malfunctions, but tell me which phone doesn't, tell me which company has perfect customer service?
[Xperia Z General] golfgtiedition30:
Big lol [MENTION=5429149]dugs_123[/MENTION]
[Xperia Z General] dugs_123:
Yeah i didnt accept that phone and left the phone at service centre for replacement[pics were taken at service centre].They issued me a new box replacement again on 3rd September which was having 3 black dots in middle of screen...........

I have just shared my bad experience with Sony India . I am unable to use the phone since 30 July[i.e.40 Days]. Now the phone is with service centre and the matter has been escalated.

[MENTION=4631323]Dsteppa[/MENTION] You are getting it wrong.These 3 images are the same replacement unit pictures.Just taken from different views.And i have posted this because even though the case was forwarded to higher officials, Sony india had provided me such kind of phone for 6th time replacement.
[Xperia Z General] nickandre21:
that phone looks like a used phone and under no circumstances is fit to be a replacement, just look at the dust.

Well there have been guys to get their phone in 3-4 days i have been stuck without one since 19 days now, even though i told them that i will be leaving India for 2 months, the senior execs up at xperia support tell me they will do their best and call me back but sadly they do not. So this tuesday if no updates or solutions are given, il be whacking them. I have to leave this wednesday.
[Xperia Z General] venky716:
Which service centre in India ?

Could you be more specific, rather than ranting.

Sorry if i seem skeptical because in my experience most of such posts at both HTC and Sony forums at XDA by accounts created just before posting turn out to be fake ones mostly paid out by Samsung.
[Xperia Z General] xchasa:
6 phones.

All faulty??

Guess I'm lucky.

Not one issue since buying in March.

Best phone I've owned sorry.
[Xperia Z General] cihanleanne:
Have you got your 2 cent from Samsung? get lost bloody !d!ot first post on XDA what do you think we are fools?
[Xperia Z General] dugs_123:
Mind you language buddy. I am not acting over here. I have just posted what i have been experiencing since July and about the service provided to me from sony india. I have been using sony products. SO i am not against this product but against the service which is being provided. And also i am not supporting any other mobile manufacturer.Infact I have myself not used any products other than sony.

SO idiot first read the post and then reply accordingly.

If moderators feel this is fake then i request you to delete this thread. Neways it wouldnt matter to anyone unless someone experiences it.

And the service centre name is Mobile technology in Ghatkopar East,Mumbai,India.

Thes service centre people are helpful But they are just the intermediate who just provide me the mobile received from company. And thus my post is against this service from sony india which is providing such faulty units to these authorized service centre.
[Xperia Z General] dj_richard05:
I have had an amazing experience from Sony. They replaced my phone in 1 day and gave me a brand new one. I had the mic problem. The new replacement works without any problems. By the way replacement from Sony, Pune, India. :)
[Xperia Z General] Iron Doktor:
It sounds like your problem lies with the service centre, not Sony itself. A service centre acts as an agent of another company, but is not part of it.

Maybe you should call Sony direct and tell them how you have been treated by the service centre, so they can refer you to another one, and possibly investigate. Sony don't want a service centre giving them a bad name.
[Xperia Z General] JasonX199:
I never had any problems with this phone, although if I have any problems with this phone I just take the backglass off and start replacing parts. Same as I did with my adhessive glue and backglass haha. I'm very happy with this phone and won't be buying the Z1 lol
[Xperia Z General] ickster:
+1
[Xperia Z General] Cookie Ninja:
Surprising... I had a different experience. After they initially tried to blame me for the screen cracking while being handled by the service centre rep, not only did they replace my six month old 6602 with a brand new retail 6603, I also became friendly with the regional manager Sony India, and he's promised me complimentary passes for the forthcoming honami release ceremony. Ymmv...

Dead cookies leave no trails...
[Xperia Z General] amankapoor4:
Why did you not take it a diff service center, my phone had some camera issues, they gave me a replacement phone next day itself. Coming and cribbing here does not change things my friend, you should definitely go and complaint against the SC, not Sony on a whole.
[Xperia Z General] Denhot:
I would say I really love my phone and all the features it has. But through my experience with sony mobile india, I wouldn't recommend buying a Sony phone to anyone in India atleast

My Problem: HEAPHONE COVER OPENS ON IT'S OWN

-There phone Support is i'll trained

They didn't know Xperia Z had a headphone cover/flap.

-They take atleast a month to reply to your emails.

Their email replies, are fixed with the same paragraphs and wordings..I sent over 8 reminders mails over period of two months.

-Their phone support told me to email them.

-Service center cleaned my phone with a toothbrush and gave it back to me.

Naturally when Sony asked me to submit the phone at a service centre and revert with a job number on email.

Neither did the one month reply time nor the handling Of my phone by them at the Service centre or the posts on this forum about the other issues(dead pixels, lose of water resistance after service etc), I decided against going for it.
[Xperia Z General] hapticc:
Sony service is better than samsung at least. They have a toll free number and people there are really helpful. I got my phone replaced twice. Once due to overheating the replacement unit had pblm with microsd and later i received a perfect unit. Now i have one and xperia z is sold. But i must say sony service is better than samsung and lg combined lol.
[Xperia Z General] anirudhks:
By the way you still havent wh8ch service centre in.india.and which city... Can u give more information?

And like someone said you are here in.xda only for.this coz.u joined xda in September.
[Xperia Z General] OsiBasi:
A month ago my back glass started coming off, I went there got a new one 2 days later, "due to investigation"

Very friendly, eventhoughh I started yelling at them.

Sweden, Stockholm
[Xperia Z General] ~iPod~nano~:
Do you go to official Sony service center?

Because in indonesia, (especially sony ericcson), is separated from sony electronics and sony phones.

Service center are not from sony, but from third-party service center.

Since xperia Z, Official Sony electronics in indonesia, now selling xperia, and have different service center.

There's also a personal assistant phone number too for Xperia Z owner, They can even pick up your phone if something wrong in your phone.

But I imported my phone from another country, I didn't get that service.

And my 2 month Xperia Z is 100% like new! No scratches, no deadpixel, nothing wrong with the camera.
[Xperia Z General] meyourchum:
Spam Spam Spam ... Does The Replacement Units have Screen Guards Installed ...

I purchased Xperia Z (C6602) on March and I had issues with dead pixels in my camera which i noticed in the month of may. Because of my busy schedule i could not visit the service centre and i was not too worried about the issue as the handset is under indian warranty.

Atlast after adjusting my duty shifts I went to the service centre and enquired about the issue and and they said they would replace the handset and it would take 7 days for them to replace it, so gave the phone to the service centre on 17/08/2013.I got a call from Sony Service on 21/08/2013 saying that the handset is ready and it is a Brand New Fresh Replacement in a Sealed Box (Old Xperia Z (C6602) was Batch 13W08 and Replacement One i got is Xperia Z (C6602) Batch 13W18. It just took 3 working days to get a replacement, really fast.

NB: You can track the repair status (India) online at http://sonymobile.servicetrack.in/

---------- Post added at 11:24 PM ---------- Previous post was at 11:20 PM ----------

Hello Friends ...

I purchased the phone on the 14th of march and the same thing happened after two weeks of usage. At first i searched both google and xda developers and i could not find any solution.I was worried and was planning to take the phone to the Sony Service Centre as a last resort. But before that i tried if i can solve this problem and i have succeeded.

Here is what i did ...

I took an ear bud ...

Soaked it in spirit (Diluted Alcohol) ...

Thoroughly cleaned in and around the flap with the bud ...

Then cleaned the area in and around the headphone jack where the flap fits into (Taking care NOT TO TOUCH THE LIQUID INTRUSION INDICATOR) ...

And yeah ...

The Flap is normal ...
[Xperia Z General] Denhot:
Thanks man

Thats what I did too before contacting Sony. My problem resurfaced in a week.

It's more prone to happen during rains due to pressure changes. Actually that's the reason, hence a cooler environment (say AC room) aggravates it.

Well then I cleaned it with some water on the swab with better results. But then rains are gone, so is the problem for now, only proof that it ever existed is a video now. I hope it doesn't revisit next year :p
[Xperia Z General] saxena.ashish:
replacement

This guy may be paid samdung fan. Even i had got problem with my Z but they replaced my phone in 3 days from lajpat nagar, delhi. No worries now
[Xperia Z General] muskan:
Reasons NOT to buy Sony Mobile because of worst service

Subject: Phone Charger socket problem.

Phone Model: Sony Xperia Z

Referred to my discussion with store team of Sony it came to my understand on 8th April (Final word from Sony onsite team – Abids Branch near Rama Krishna Theater) that my handset which got damage - charger socket can’t be repaired and they advice me to purchase a new handset with 20% discount on exchange of exist handset.

This is really surprising and sounds stupid to me as, I thought this is the first phone I have purchased a phone in my life!! Reference to this incident I spoke with iPhone, Samsung and Reliance onsite stores and they did confirm that if I purchase a phone from their stores and if this same problem arises it’s easy to solve this problem & repair phone.

I have been approaching to onsite Sony showroom team over a week now and my frustration level is too high right now. It’s very important for you guys to confirm me back the next set or else I will make sure to approach Consumer court for all my rights. I have read your manual properly again and there is no were written that this type of damage is not repairable or I have to buy a new phone.

Consider this email on serious notes on customer satisfaction and I will wait till 11th April 2014 after this period will approach legal.

Let me know when my issue is going to resolve ???? As my warranty time is running out ... how many days i have to wait for reply from your side ???

I have contacted so many times to Sony customer care center and branches in hyderabad ....

Since its my new hand set ...If charging pin is not repaired its the problem of your company not customer .

when the customer purchases a expensive handset he expects to make use of that hand set atlas for 3-4 years ... I cannot buy new handset just for small reason ..

I should be given full replacement .. Otherwise IM forced to go on legal notes Like newspapers and other modes ..

for your referance i have attached Phone Images and bill copy ... Please give me your Number to reach you .

Muskan fatima

9700080001

9700080051 .
[Xperia Z General] soldiers33:
never had any phone except sony and nokia and I find sony phones to be very high quality build and never had a problem. That second picture is definitely not a new dice, it seems like its been dropped, plus replacements are not always new. When I had my Arc replaced, it was definitely used, but I kept bothering them until received one in perfect condition.
[Xperia Z General] Nidhal AKA the king:
well, i got my phone repaired in just 6 days after shipping to sony repair center in TX US.. they did a great job.. got a brand new main board replaced, and now i'm using the phone and so happy with the service!

I love that phone so much! so don't hate the company or the phone itself because of such bad service in india as u claimed!
[Xperia Z General] androidfreak70:
Do you say DO NOT BUY THAT PHONE??? but we ALL saying WE WILL BUY THAT PHONE AND YOU SAYING WRONG!!! Because thats the best smartphone i got in my life!! Great design-high quality body(only the flaps low) fast aNd MORE!! Better than the ALWAYS PLASTIC SAMSUNG!!!:good:
[Xperia Z General] bipinm007:
i bought ZL 4 months back and it suddenly stopped working.. i brought it to a service centre in kerala and they said it will get replaced soon.. after 2 weeks, they called me and said they are not making ZL anymore, so can they replace it with an Z. I said ok. and after two more weeks i got the Z... Fresh Piece...But it took them 1 month to replace the mobile...
[Xperia Z General] droidriz:
how much did they charge????

i got my usb port broken :'(
[Xperia Z General] Nidhal AKA the king:
they charged me nothing cuz my phone was still under warranty!
[Xperia Z General] droidriz:
omg they replaced the motherboard free of cost? :eek:
[Xperia Z General] kingvortex:
Well, this is what happens when something stops functioning when still under warranty that isn't due to accidental damage or user error. The manufacturer repairs/replaces at their cost.

Why is that a surprise? Or is that not usual in your country?
[Xperia Z General] zviki:
Sorry, my mistake...

Sent from Xperia Z
[Xperia Z General] Nidhal AKA the king:
as @kingvortex said.. why would you be surprised if your phone is still under warranty. To be honest, it's not a favor from them, but I won't deny they did an excellent job within 5days ONLY!

yeah, some countries has ****ty service center. so blame it on the personnel not on Sony itself.
[Xperia Z General] n_boy86:
what sex times is not okej , :o
[Xperia Z General] JavFlo:
This is nice. Has anyone had those usb port covers break off the xperia? They always seemed flimsy to me in videos.
[Xperia Z General] androidfreak70:
I had the USB port and headset jack flaps lost :(

Xperia™ Z (C6602) with Tapatalk.
[Xperia Z General] italian94:
I'm sorry for what happened, I have xperia z from 1 year, and fortunately I had no problem and I can not judge on assistance, a friend of mine who broke the screen and passed it in support fixed it in 2 weeks (bought here in Italy in a center euronics) even if he paid very much.
[Xperia Z General] langeveld024:
I really don't know what to think of this but if it is how you say it is, it's crazy service for a company like Sony.

I had some issues too after 1,5 year since I bought it in April 2013 but Sony did a good thing at least to my.

Read my thread about my experience with Sony service if you want to: http://xdaforums.com/showthread.php?t=2806321
[Xperia Z General] gavster26:
I'm having trouble with the uk repair center had my z1 for 2 days and the screen kept flickering on and off obviously a factory fault so sent it away for repair only for them to say its not under waranty and are trying to charge £308 to repair it what a joke the phone can be bought for £300 brand new here. i have sent away my past xperia's for repair with no problem before. the situation is under the escalation team for now which probbly not make a diffarence i would like to know if anyone else has been through the escalation team process so i can know what to expect.
[Xperia Z General] kingvortex:
If you only had it for 2 days, then you should have just returned to the retailer for a replacement.
[Xperia Z General] gavster26:
I bought it off a well known auction site it was second hand but totaly unused so i couldn't :(
[Xperia Z General] kingvortex:
So it's Sony's fault that someone palmed a faulty device off to you? I don't think so.

What you should have done is return it to the seller as faulty instead of expecting Sony to repair it for free.
[Xperia Z General] alkesh95:
My personal experience from sony india

My device is zl hspa+

Problem was usb port stopped responding

So i gave it to service centre and told them my problem

They told me that maximum 15 days will be needed

And they will call me when its done.

And guess what i got my device in 7 days( including one sunday one national holiday and one bank holiday)

And i got a new device from them which is awesome and fast as per me

sent from the edge of universe
[Xperia Z General] Pandemic:
India is so a big country and not even a good service of Sony ?

Just terrible !

We here in the Netherlands we have a good service in that case and in my opinion ^^

Send from my XZ With My Own Personal Modified MoonWalker SuperB !
[Xperia Z General] vikash1994b:
India is a big country i agree bt i dont think there is bad service bcoz i got my xz replaced the next day and that too a brand new with new box.
[Android General] M4rt1n94:
Hey, I show you how to get the Nexus future "Photosphere" on AOSP-Based ROMs

Attention!

I'm not responsible for any bricks, defects or anything else!

Rules:

If you want to write here something pls follow these Rules:

Write: which Android Version you are running, which Photosphere App do you use, which device do you use, which version of the Zip have you used?

Example: Cm11 (4.4.2), Camera 4.4.x, Nexus 4 (mako), v0.2.4.

Credits:

Photosphere Camera 4.3/4.4

Required:

- Android 4.3/4.4 like ( Cyanogenmod / OmniRom / ParanoidAndroid )

- Recovery ( CWM / TWRP )

- Photosphere_Addon

1.) Download Photosphere_Addon and flash it in recovery.

2.) Choose: Android Version, Quality and press "Start" ;)

3.) Boot and start the new Camera App to enjoy Photosphere on your Android 4.3/4.4 ROM

4.) If the App wont start from the Homescree, please try to start it from the Appdrawer :) (If it works repleace the AppIcon from the Homescreen with the working from the Appdrawer) this is normaly not happening, but could happens if you change from HD to FullHD Camera App!

------------------------------------------------

Downloads

------------------------------------------------

Back to Stock

Confirmed working Devices:

Changelog and Older Zip-Files:

Aroma Installer Zips

Photosphere_Addon_v1.0.0 ( Mega / Zippyshare / Mediafire / DropBox )

Single Version Zips

Photosphere_Camera_Addon_4.4

v0.2.4

Photosphere_Camera_Addon_4.4 - v0.2.4.zip [720p] ( Mega / Zippyshare / Mediafire / DropBox )

Photosphere_Camera_Addon_4.4 - v0.2.4.zip [1080p] ( Mega / Zippyshare / Mediafire / DropBox )

v0.2.3

Photosphere_Camera_Addon_4.4 - v0.2.3.zip [480p] ( Mega / Zippyshare / Mediafire / DropBox / Load )

Photosphere_Camera_Addon_4.4 - v0.2.3.zip [720p] ( Mega / Zippyshare / Mediafire / DropBox / Load )

Photosphere_Camera_Addon_4.4 - v0.2.3.zip [1080p] ( Mega / Zippyshare / Mediafire / DropBox / Load )

v0.2.2

Photosphere_Camera_Addon_4.4 - v0.2.2.zip [480p] ( Mega / Mirrors )

Photosphere_Camera_Addon_4.4 - v0.2.2.zip [720p] ( Mega / Mirrors )

Photosphere_Camera_Addon_4.4 - v0.2.2.zip [1080p] ( Mega / Mirrors )

v0.2.1

Photosphere_Camera_Addon_4.4 - v0.2.1.zip [720p] ( Mega / Mirrors )

Photosphere_Camera_Addon_4.4 - v0.2.1.zip [1080p] ( Mega / Mirrors )

v0.2

Photosphere_Camera_Addon_4.4 - v0.2.zip ( Mega / Zippyshare / Uploaded )

v0.1

Photosphere_Camera_Addon_4.4 - v0.1.zip ( Mega / Zippyshare / Uploaded )

Photosphere_Camera_Addon_4.3

v0.2

Photosphere_Camera_Addon_4.3 - v0.2.zip ( Mega / Zippyshare / Mediafire / Uploaded / Load / DropBox )

v0.1

Photosphere_Camera_Addon_4.3 - v0.1.zip ( Mega / Zippyshare / Uploaded )

P.S: Would be great if you sent me suggestions/things you want to have included in my Photosphere_Camera_Addon :)

It doesn't hurt to press the "Thanks" Button

If somebody could test this Zip-Files on some StockROMs this would be great! Since v0.2 this Zip is a "Stand-Alone" Zip. This means: everything what Photosphere needs to work is included, so this also have to work on Sense and Touchwiz ROMs :)

Please try out and report back ;)
​
[Android General] AcmE85:
Or you could simply flash this file by BaNkS http://www22.zippyshare.com/v/42196844/file.html

This is an older zip which does not remove Focal.

Your way is ok, but it has to be repeated each time you flash a new nightly.
[Android General] The-Hulk:
Guides belong in General, thread moved.
[Android General] M4rt1n94:
Thanks AcmE85,

Thats right, its pretty simple!

I have updated the .apk file in the .zip and will upload the updated .zip soon at the MainPost
[Android General] chrisneal:
Getting the original CM camera app back?

Thanks for the steps! Worked great, but I find I rely too heavily on the ability to store the photos to the external SD card, and more than that, the use of the power button shutter. I'd like to get back to the "stock" CM app, but can't seem to come up with a zip or apk for it. I tried re-flashing 10.2, and surprisingly the Photosphere version was still there.

Any ideas?

Much appreciated :)
[Android General] azrash:
Format /system first, and reflash CM. or go to addon.d folder and remove the photosphere backup script, and reflash CM.
[Android General] dustbuster:
Does this work on CM 11?
[Android General] M4rt1n94:
Hey dustbuster, yes this also works at CM 11. But please read the new added "Attention part" at the first Post.
[Android General] opssemnik:
seriosly. why dont you guys flash pagapps for 4.3 4.4? if u dont wanna all google apps just flash minimal package and then photosphere camera addon
[Android General] M4rt1n94:
As far as I know Photosphere wont be included for "Non-Nexus" Handys.

At my Samsung Galaxy S + (I9001) Photosphere wasnt included after I flashed Pa-GAPPS.

Please reply! ;)