[G2 General] ilhamfs:
hi, i owned D802 Indonesian Version. just before i upgrade my D802 from stock jellybean to stock kitkat using method posted here. apparently this cause touch screen calibration problem (my fault don't read all the comment before).

i tried restoring stock firmware in my D802 to resolve the problem but restore process always failed. i followed all the steps and stop at "analysis step" in phone update window

screenshot of phone update window

log from phone update

09:15:21 : [C:\LGMobileUpgrade] Try to delete folder
09:15:21 : RemoveDirectory1 Error(2):C:\LGMobileUpgrade
09:15:21 : Start Date : 2014-06-02 09:15:21
09:15:21 : ---------- QM Testmode ---------
09:15:21 : ***** Check Tool Version *****
09:15:21 : Tool version : 1.5.4.8
09:15:21 : UpgradeDLL version : 1.2.6.7
09:15:21 : Current Dir : C:\ProgramData\LGMOBILEAX\B2C_Client
09:15:21 : LGE USB Driver Version :
09:15:21 : Android PDLV Version :
09:15:21 : Android NDLV Version :
09:15:21 : ******************************************
09:15:21 : [C:\ProgramData\LGMOBILEAX\Phone] Try to delete folder
09:15:21 : RemoveDirectory1 Error(2):C:\ProgramData\LGMOBILEAX\Phone
09:15:21 : SetEmerModeAT()
09:15:21 : _IsConnectedPhone Call
09:15:31 : _IsConnectedPhone(0)
09:15:31 : 0 - NotConnected.
09:15:31 : 1 - Normal connect success
09:15:31 : 2 - Emergency connect success
09:15:31 : *****CheckOS Start********
09:15:31 : Microsoft_Windows7_Professional_Service Pack 1
09:15:31 : *****CheckPCSyncPrograms Start*****
09:15:32 : PCSyncPrograms Not Found - OK and ready to upgrade
09:15:32 : Checking the connection with the cell phone...
09:15:32 : dwWaitResetTime(40000 ms)
09:15:33 : _IsConnectedPhone Call
09:15:41 : _IsConnectedPhone(0)
09:15:41 : 0 - NotConnected.
09:15:41 : 1 - Normal connect success
09:15:41 : 2 - Emergency connect success
09:15:42 : _IsConnectedPhone Call
09:15:50 : _IsConnectedPhone(0)
09:15:50 : 0 - NotConnected.
09:15:50 : 1 - Normal connect success
09:15:50 : 2 - Emergency connect success
09:15:51 : _IsConnectedPhone Call
09:15:59 : _IsConnectedPhone(0)
09:15:59 : 0 - NotConnected.
09:15:59 : 1 - Normal connect success
09:16:00 : 2 - Emergency connect success
09:16:00 : [009,400,102,102,102]The USB cable and your cellphone are not connected.\nPlease connect your phone and wait for connecting \nthe USB port for a while and press the [009,700,147,062,092]'Restart'[009,400,102,102,102] button.
09:17:15 : Check Cancel button active..
09:17:16 : Check Cancel button active..
09:17:16 : !pUpgrade->StartProcessing ... PostMsg STEP_TYPE_ENV_ERROR
09:17:16 : Page_Error ºÎºÐÀÔ´Ï´Ù
09:17:16 : [011,700,147,062,092]LG Mobile Phone Software Update was canceled\n\n[009,400,102,102,102]To quit LG Mobile Phone Software Update, please press the [009,700,147,062,092]Exit[009,400,102,102,102] button below.
09:17:16 : OnStepMsg STEP_TYPE_ENV_ERROR delete m_pLGCyonUpdate

i assumed from the log above that "phone update" cannot connect to my phone, but when i'm using adb command or wondershare mobilego, my phone connected without problem.

i've tried changing driver from 3.8.1 to 3.10.1 to VZW version but none works. as now, when i capture above screenshot, i'm using 3.8.1 driver found in page one of this guide.

i've also tried fixing my download mode using laf.img (using adb command in this post) from couple sources but also none is works. as now i'm using laf.img from this thread thread

anyone can suggest any other workaround to restore stock firmware in my D802 ? help are very very needed

Thanks