yashsingh1/xdaforums huggingface dataset:
[G2 General] dantheman9703:
Well the main reason I asked is because I got one for my ls980, which has a sprint boot animation, and the one that I downloaded has the lg logo on the boot animation. I found that a bit peculiar. But the reason I am concerned is that I need to do a warranty exchange and the tech will more than likely notice it.
[G2 General] dhsmatt:
My software is up to date already?

So i read your tutorial and I went through all of the steps and I've ran into a unique issue.

First of all here is what I did:

Downloaded the tool kits as well as the new kit kat software.

I proceeded to use to LG toolkit to update my phone

About halfway through the update I received an error stating that I should restart the process.

I wasn't able to restart the process so I reset the phone and started over.

Now, when I begin the update it tells me that my firmware is the latest version......

I still can only boot into twrp and as far as I know there is no OS on my phone.

I'm a newbie that is trying to fix a phone for a friend.
[G2 General] mila4me:
hi

i have problem with D801 tmobile:(

i did many times was ok but now when im trying to back to stock i fail on those steps

6) In R&D Test Tool window,

Select Type = 3GQCT (top left hand side)

PhoneMode = DIAG (top right hand side)

Select kdz file = click to select your LG stock rom *.kdz

Click "Normal web upgrade test" (bottom right hand side)

Then another window will pop up, click "Upgrade Start" button

wait a few seconds, another window "Select Country & Language" pop up,

when i press "Normal web upgrade " than "Upgrade Start" it open back LGMobile Support Tools not window where u can select language and start process.Anyone can help with that? :crying:
[G2 General] ephumuris:
Make sure the windows enabler is open in the flashtools folder first then run update.
[G2 General] swemadz:
same for me here...did you make it work?

---------- Post added at 11:08 AM ---------- Previous post was at 11:03 AM ----------

problem for me to(db802) running the g pro 2 port. ive done this steps a couple of times before with no problem..

but now im coming to lg user support program where it says im on the latest firmware...:( the windows enabler is ON also.
[G2 General] thejoshiewawalee:
same here d802. i'm now soft bricked... tried flashing a custom kernel and couldn't work.

Edit: kernel, i said recovery.
[G2 General] chinocjm:
Please help a brother guys!!

yup exactly different model error when im trying to flash...and i already tried the hard factory reset as well and ive been trying to root the lhone so i can use the android model changer but im not able to root since the phone stays on only for like 15 seconds....the only things i can do is the factory reset and get into download mode :(
[G2 General] shark_cs:
Solution!!

After breaking my head for 3 hours and nearly breaking my phone..I have found a solution:

1) Continue with flash tool steps.

2) After upgrade once the LG support tool opens > goto options > update recovery

Wait for the stock ROM to Download and install. Worked for me and sincerely hope it works for you guys.
[G2 General] thejoshiewawalee:
THANK YOU SO MUCH! Sorry for shouting on the internet lol. I'm glad you tried out the update recovery option. I saw that option but was hesitant because I didn't know what it would do. After doing that I had a bootloop but I figured that I should try a hard reset. Now it's working perfect! THanks so much!
[G2 General] shark_cs:
When you're desparate you try just about anything ;)

Lucky it worked and glad I could be of help.
[G2 General] EL_GhouL:
did not work for me - 'recovery is already latest version', or smth like that :(
[G2 General] swells14:
Does not work for me either- on the left of the mobile support tool it shows the Sprint LS980 on the right it shows D803 latest version. I hit upgrade recovery and it goes through checking pc etc and nothing ever downloads an hour later still in the same spot.
[G2 General] wahid536:
can anyone help? im trying to unroot but the toolkit that is posted is a .rar and its empty. can anyone help with providing me with the right toolkit for g2 d801 thank you
[G2 General] hyelton:
I think your posting in the wrong thread. Theres no toolkit here.
[G2 General] sanke1:
Today I am not able to go back to stock firmware. LG Mobile support tool says I am already on the latest version 4.2.2

How come?
[G2 General] hyelton:
That's because whatever your using is not part of this thread. There's no software here that will say that
[G2 General] thejoshiewawalee:
click the options button on the top right hand side, then click update recovery.
[G2 General] hyelton:
I'm confused.... This is not anything part of my guide lol
[G2 General] thejoshiewawalee:
yup we know, but it seems like LG has updated their software, so we are unable to use your method. shark_cs tried doing that and it worked, did the same and got my G2 out of a soft brick. :victory:
[G2 General] hyelton:
I'm still confused. Lol. It worked for a few people yesterday. I know people have different results but things seem normal going to and from KitKat
[G2 General] sanke1:
I think LG support tool has been updated which breaks the original method in 1st post.
[G2 General] hyelton:
What's broken about it? It was working fine yesterday. Remember some people have never gotten it to work on there computer and had to use a different one that could be the case.
[G2 General] sanke1:
One more thing, I am using Windows 8.1 Update1

Is that causing compatibility problem?
[G2 General] hyelton:
Its recommended to use XP or 7. Some people have gotten it to work on windows 8. But problems with flashtool are usually isolated with the computer itself.
[G2 General] somboons:
Now It can't use this method for flask kdz file.
[G2 General] swells14:
From what I can tell the tool still works fine my issue is the fact the tool checks the existing software on the phone before allowing you to flash the stock rom- As I posted before I have the LS980 but it has the D803 (Bell) software on it. When I use the tool it performs the checks and gives an error device model is different as it identify the phone as mode D803. I can only get into download mode and perform a hard reset. The phone continually turns on and shuts off withing 15-20 seconds so I can not do any adb side loading. I just need a way to use the Flash tool w/o it confirming the existing software on the phone and force the stock Sprint ROM through !
[G2 General] KSTu:
hi, i have open european model D802,but the LTE option cannot be activated, i tried in many times to flash official rom but without success, on last step i receive the message from attached picture,any idea what can i do?

Sorry for my poor English.
[G2 General] podge3:
Ah FFS, I just spent 3 hours trying to flash my new LG G2 on 3 different computers. I came to the end of the thread to post a question only to find several more with the same problem as me.

So, yep, it seems like the LG software has changed. It now checks that the firmware on the phone and will not proceed if its current,

Anyone got an old version? Or is it the LG servers that are doing this?
[G2 General] kankees:
lg

i cant downgrade form 4.4 to 4.2.2 that part wait a few seconds, another window "Select Country & Language" pop up, Not open

What I do
[G2 General] ZSKOR:
me too

it's too bad =((
[G2 General] Hid3rs:
I've flashed kdz's dozen of times, so I know what I'm doing, but now it just opens the Mobile Support Tool and that's it (like mentioned above).

Seems like I'm stuck on the G Pro 2 ROM. :confused:
[G2 General] sanke1:
I clicked on Update recovery. Then it downloaded full KDZ file from internet and updated my phone. Idiotic to download full 2 GB ROM every time just to go back to stock.

Phone is back to normal now but I will have to think twice before rooting and flashing another custom rom. :(

I hope some intelligent fellow finds a workaround
[G2 General] hyelton:
ITS ALWAYS checking for the software on the phone.... For the TOT method. With the KDZ method it never checks.

Its the Servers doing if any problem with the KDZ flashing cause I havent changed the software in months
[G2 General] Hid3rs:
Dude, give it a try, it doesn't work anymore. It checks it even with KDZ.
[G2 General] hyelton:
I DID! I tried it with my G Pro Laying around using the KDZ method. It was an E980 and flashed an E980H software just fine.. Also like one of the people above saying they are also having the problem , They have the SPRINT varient which means they would need to Format system under recovery to fix that, sprint doesn't have an KDZ.

I went reading around the Chinese sites and the Flashtool seems to be no issue with them either. Usually they would be the first posting about it (Bigger market of people). So I`m not really sure what is going on. I know for SURE the TOT method will continue working as it requires NO internet connection. But The kdz method worked for me this morning, and hopefully a few more people will chime in with how it went for them today.
[G2 General] Medlock87:
I can't get this to work. It's confusing but I'm following as closely as I can and I'm getting what's in the pictures above which the OP says is not part of the guide? Is this really broken now? I broke my phone by switching from dalvik to ART in CM11 and now it gets stuck in boot.. I can only access download mode. =/
[G2 General] m3dd0g:
Yup it doesnt work anymore...
[G2 General] mlm1102003:
where to find "lg g2 32gb(802)" firmwares

i want 4.2.2 (f)

and 4.4.2

is there any site that include all of the "lg g2 32gb" firmwares ?
[G2 General] buberlo:
yeah great...

cant restore my phone because the app was updated.

anyone got an old Version of the app, which i can use?
[G2 General] hyelton:
Did you not read the last posts? The Program was NOT updated. Its been the same version for the past few months
[G2 General] hyelton:
Really not sure but earlier I was able to on my old G Pro. Using the KDZ method.

The TOT method will ALWAYS work, But it seems theres issues with the KDZ method now.
[G2 General] Marc.06:
With an old version, you will need an internet connection to uptade it. Alreay tried...
[G2 General] Hid3rs:
That's just not true. LG updated their Mobile Support Tool quite frequently. You can't downgrade it either, because it checks for updates on start.

What do you mean by the TOT method? Could you give me a link, please?
[G2 General] hyelton:
Can someone PM me or post screen shots of the error? Thanks.
[G2 General] hyelton:
Read the OP lol :p. TOT method is for Sprint, AT&T, and Verizon. The TOT flashtool doesnt require internet which means it will always work. Only TOT files I have for NON usa devices currently are for some of the Kitkat Firmwares.

And about the Flashtool Im HOSTING the flashtool I think so no my file has never changed, But thats not stopping it from updating when running it.
[G2 General] biasaf:
It doesn't work for me either. There is not an error. After clicking "Start Upgrade", instead of the "Select Country & Language" window opening, the LG support tool opens normally (as if you were to open it manually).
[G2 General] Hid3rs:
When you click "Web upgrade test", a pop-up window comes up, and when you click "start upgrade" or something like that, it starts loading up the Mobile Support Tool, then it says I'm already up to date. You can't really get around the support tool.
[G2 General] hyelton:
Okay, so your already in download mode before clicking start upgrade?
[G2 General] mila4me:
wow looks like no more back to stock :( hope someone will find a way to do it again :(:eek:
[G2 General] Hapsnykel:
Yes.

Sendt fra min LG-D802 med Tapatalk
[G2 General] mila4me:
this is not working anymore
[G2 General] Hid3rs:
Of course. As I said, I've used this tool at least 40 times, and always worked just fine. I tried unplugging the internet cable while checking, but it didn't work unfortunately.
[G2 General] hyelton:
the TOT method still works.......

We all know this know, I must had been lucky when I flashed my G Pro earlier. I`m working on it.
[G2 General] mila4me:
it's not working anymore even if u in download mode or not, i did before many times but now looks like LG do something to stop that way :(
[G2 General] hyelton:
I`m wondering if the IP they used to check for updates is different from the IP used to flash... If so then we can just block that IP in an hosts file.
[G2 General] mila4me:
ToT method?:confused:
[G2 General] hyelton:
I have sent you a PM for something to try :D Let me know if it works for ya and I`ll try and make a more simple guide to it.
[G2 General] Hapsnykel:
You can pm it to me as well if you want. Quite eager to help fix this.

Sendt fra min LG-D802 med Tapatalk
[G2 General] buberlo:
Can i get a PM, too? please.
[G2 General] mila4me:
me too :) i like to try something
[G2 General] hyelton:
PM has been sent to a few people. If it works. I`ll hopefully find an easier guide for this :) Hopefully we will know something soon.
[G2 General] swells14:
So still no suggestions for the device model is different when using the .TOT method? I've hard reset the phone already 4x times. Download mode still works but no recovery mode and no sideloading available???????
[G2 General] shark_cs:
At this time...On the top right corner...click options and update recovery, while keeping your phone connected in download mode.

Worked on my D802
[G2 General] podge3:
Me too, please, if you can :)
[G2 General] Hapsnykel:
Did that allow you to downgrade to 4.2.2?
[G2 General] kankees:
lg

Me Too Plz
[G2 General] wahid536:
in your post were it says download flashkit. its a rar file not a zip. and it has nothing in it
[G2 General] ZSKOR:
me too please

thanks a lot.

Sent from my LG G2(F320S)
[G2 General] Gopca:
What is ToT method?
[G2 General] swells14:
For the ATT & Sprint versions they use .tot files versus the kdz files for the other variants/models
[G2 General] shark_cs:
Yes it did..once the stock ROM is downloaded and installed..hard reset..and you have your D802 loaded back in stock 4.2.2.
[G2 General] Hapsnykel:
Wont help us much on D802 i guess :D
[G2 General] hyelton:
What Flashkit ? lol Theres no flashkit I posted?
[G2 General] swells14:
I have the Sprint Model but it has the D803 software on it- I'm trying to install the Sprint stock ROM but the Flash tools errors out saying device model is different becuase of this.
[G2 General] hyelton:
Depends.. I do have the Kitkat tots :)

http://storagecow.eu/index.php?dir=Xda/LG+G2/Stock/KitKat+4.4.2+Firmwares/KDZ`s/
[G2 General] hyelton:
Your incorrect there.... The problem with the KDZ method were are now having is COMPLETELY different than the issue you are having.. The issue you are having is you need to go into recovory and FORMAT system or use the MEGAlock.dll file
[G2 General] Hapsnykel:
But we won't be able to downgrade and slap on a custom recovery unfortunately. :D

---------- Post added at 07:17 PM ---------- Previous post was at 07:13 PM ----------

Are you saying that if i am on 4.4.2 kitkat and select "upgrade recovery" it will automatically download and install stock 4.2.2 on my device?

I am scared.... :D
[G2 General] sanke1:
I tried to place the KDZ file in the folder where the support tool downloads the same file. But that smart a** tool deleted my KDZ file and downloaded exact same KDZ again in same place and then deleted it after flashing my phone. :p
[G2 General] swells14:
Thanks I can't get into recovery for FORMAT the system- Only download mode and hardreset- As to the MEGAlock.dll file I did see that in the instructions for teh .tot files process. Sorry if I missed that and if that will resolve the device model different error I'll give it a shot as least 4 other post on here are having the same issue
[G2 General] hyelton:
Yea its because they were running a rom meant for a different device. It happens. But it certainly is fixable :) But its a different issue than what people are having today, this other issue is due to the kdz flashing process.
[G2 General] shark_cs:
D802 Users

1) Follow all steps as mentioned in the OP.

2) Click Upgrade

3) Once the LG support tool opens up (Will state device has latest software), on the right hand corner click options---> Update recovery

4) The stock build (4.2.2) will start downloading onto your LG support tool and will be installed onto your phone.

5) Hard Reset..good to go!!!

This method worked for me, I had soft bricked my phone. All data will be wiped and I am not responsible any damage to your phone and hope the above method works for you too.
[G2 General] swells14:
Again, thanks for your help and patience I was attesting to the fact .tot files method is working as of 15 minutes ago barring my particular issue again if it's fixable just point me in the right direction short of recovery & sideloading - I'll post back if I have success or not as I know others are trying to resolve this mismatch as well.
[G2 General] shark_cs:
I tried installing VDT and for some reason the phone wouldnt boot, so wiped and went about using the .kdz as ive always done..but this time the LG support tool kept opening up..as a last resort I took the update recovery route, and lucky for me it worked.
[G2 General] NYCguy2020:
Hey m3dd0g, hope you're enjoying your new Nexus 5 :laugh:
[G2 General] wahid536:
i attached screenshots, the xda pic is the what i was talking about asvfar as were it says flashtool. the seconds is showing you that the file is .rar and im confused on how to get what i need to unroot
[G2 General] turii:
option

and if we use this option???
[G2 General] shark_cs:
Nothing much happens..You get an Error: .kdz extraction failed.
[G2 General] hyelton:
Doesnt do anything..
[G2 General] shark_cs:
Download the .rar file and extract..it contains files that will help you to unroot.
[G2 General] Hapsnykel:
I used the "update recovery" option - got me back from a rooted 4.4.2 UK vodafone rom, to an un-rooted 4.4.2. vodafone rom, so i guess i am kinda stuck atm. :D

I am on a open european phone unbranded though, so....weird - i guess.
[G2 General] 6ril1:
Hard reset ?
[G2 General] Hapsnykel:
Did that, still on 4.4.2.

Can my phone somehow have an IMEI that makes it appear to be a vodafone-phone even though it was bought from a web-shop in Denmark?

Because is so, then it would be logical for it to throw on 4.4.2, whereas if it truly were european open the newest official stock would be 4.2.2.

Guess i got no clue why my phone is suddenly a vodafone so i could be spouting nonsense. :D
[G2 General] espesito07:
rar

where is rar files friends
[G2 General] wahid536:
did that and it gave me an error that it was empty
[G2 General] Hid3rs:
Even though the LGMobile Support Tool still doesn't want to flash the kdz, I managed to make it download one (then I guess it's going to flash it)

As I said, I'm on a G Pro 2 ROM now, I hope it's not downloading a ROM for that device. :laugh:

edit: Anyone knows where it's downloading the kdz file? I mean, where can I find it on my HDD?
[G2 General] McIringer:
So, my understanding of situation is that now it does not matter if you run flashtool it always get you to LG Support tool, then it downloads appropriate FW from LG server and does not allow you to choose it from your local disc? So now you cannot downgrade FW, if it does not recognize your phone's model it will stay that way etc? Thank you for clarification.
[G2 General] Hapsnykel:
That's what I experienced yes. I was unable to downgrade.

Sendt fra min LG-D802 med Tapatalk
[G2 General] hyelton:
I'm still trying to figure out a way. :)
[G2 General] McIringer:
Actually I read the posts of you guys, tried it myself (without connecting phone :)) and yes it goes from Flashtool to LGMobile Support tool not directly to flashing process.

Anyway, big thanks to dev and all the guys figuring things out!
[G2 General] azyounes:
so theres no chance to root or downgrade !!! omg i just bought a G2 on 4.4.2 yesterday, and i spend about 24h trying to dowgrade to 4.2.2... i thought that i was doing something wrong cuz it always goes to LG servers.. and after u confirm that i think that all doors are closed now to root this device :crying:
[G2 General] Hid3rs:
I'm back on 4.2.2 Jelly Bean, came from 4.4.2 G Pro 2 ROM.

Thanks God my carrier hasn't pushed out ANY update yet, so it grabbed 10a from the LG servers. I think I won't flash any 4.4.2 stock based ROMs until we have a working recovery.
[G2 General] Amro90:
Okay now I'm completely stuck. Accidentally flashed G Pro 2 rom with TWRP and now I don't have mobile network etc. and I don't have custom recovery. Problem is, I can't flash stock rom because the program is not working anymore. When I try to use the upgrade recovery option, I get a message saying "no upgrade items to fix".

Is there anything I can do or must I take the phone to a repair center to be flashed?
[G2 General] dadme:
c:/ProgramData/LGEAX/Phone - hidden folder. Tried to change. kdz from this folder with 4.2.2 kdz, doesn't work, LG Mobile Support remove at start ../Phone folder.
[G2 General] suhiiii:
Well,I tryed to comeback from G pro 2 rom,and flashed stock via Recovery update in flash tool.

Everything booted fine,but dont have mobile network and phone doesnt recognise sim card :( Even after flashing custom rom for 4.2.2

Any solution ?

EDIT: FIXED,just insert my sim card and put it back in xD
[G2 General] BreakingVZW:
I am having issue with the KDZ method. I get to a point where it tells me that my device has the Verizon Software Upgrade Tool on it and that it will be auto-installed once my device is connected to my PC. Clearly I have hooked my device up several times and all drivers have been installed. Not once has a pop up ever shown that asked if I wanted the Verizon Software Upgrade Tool installed on my PC. The LG site says it is supposed to as well. How do I get the tool? It seems obvious the KDZ method will not work without it.
[G2 General] digitard:
I'll give it a try again.

Can you do me a favor, to make sure that my local DNS has updated to your new server.

Ping your server, and post or PM me the IP? I'll ping it as well to make sure I'm not hitting your old server.
[G2 General] hyelton:
You shouldn't be hitting my old server. The dns change was made over 24 hours ago. And also the files have already been removed from my old server.
[G2 General] hyelton:
Also whatever you do DONT ping it lol. My server tends to ban ip who pings or traceroots to it
[G2 General] digitard:
Gotcha

Well, I'm trying again. At a new location, work, so we'll see what happens.
[G2 General] digitard:
Alrighty. We ARE GOOD!

Downloaded again. Extracted OK this time.

Transferred to my personal laptop. Extracted OK again.

ATT restore steps worked like a charm, and I'm back up, and rooted!

Thanks!
[G2 General] hyelton:
Awesome!!:)
[G2 General] j_h3000:
hello

so here is my problem

- my phone is D802 international, rooted and twrp installed, i have made a backup using twrp >>> and i flashed HK V1 custom rom for F320 Korean variants since its based on the international D802

- and now i cant boot into my phone ... i can only boot into fastboot mode OR into download mode

- i have installed the latest LG drivers on my pc and on every pc i try my phone on

- when i plug my device "while in fastboot mode" to the computer i cant make windows recognize my device ( in device manager it shows as "Android") im not sure if there is a special driver somewhere that i can use, but i cant find any useful driver for this mode

EDIT: i am now able to use fastboot command from my PC .. but i don know what to do with it now :)

- when i plug my device "while in download mode" to the computer, widows DOES see the phone as LGE AndroidNet USB srial port >> i change the port number to 41 >> i open R&D Test Tool >> when i press "read phone information" the program freezes and it doesn't show me any info (the only thing to do then is to End task) ...

is it a dead end to me ? or do i still have a chance ?

Plz help me guys im so desperate -_-