yashsingh1/xdaforums huggingface dataset:
[One (M7) General] gufka:
After installing this ROM "RUU Zip M7_Google Edition_4.4_3.58.1700.5" I have a huge problem. I was with him for two days and went back to 4.3 with sense and do not want to sync my contacts in Google. I tried anything and does not want. Constantly shows: "unfortunately the process android.process.acore has stopped" I tried many different ROMs and not fix the problem and now I'm forced to stay with this one: (Only with this sync contacts ..

Even after I tried a clean install of ROM and create a new Google account and when I make contact people and phone tried to sync with Google and immediately tells me "unfortunately the process android.process.acore has stopped". Putting the stock ROM and still the same problem. I tried all the solutions I found on the forums but I can not handle please help.

Just now I installed RADIO 4.06.1540.2 and still no fix. Currently I am using ARHD 40.2

At first I thought that I just can not synchronize my contacts but now I realized nobody could call me and I can not I call someone. When I try to call someone I get this error: Unfortunately, the process com.htc.htcdailer has stopped.

When I try to synchronize contacts this: Unfortunately, the process android.process.acore has stopped.

Now I'm on this situation and the problem does not fix:

(bootloader) version: 0.5
(bootloader) version-bootloader: 1.56.0000
(bootloader) version-baseband: 4A.22.3263.14
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.06.1540.2
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: SHxxxxxxxxxx
(bootloader) imei: xxxxxxxxxxxxxxx
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 4232mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-bee46337
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.064s

I apologize for my English, I use google translator.
[One (M7) General] morgan150:
One last question, When I use Guru to reset the handset do I lock the bootloader before hand? and do I need to unroot or does Guru do it automatically?
[One (M7) General] Victor Potasso:
Guru eset M7 3.22.1540.1 needs S-OFF?

http : / / www . htc1guru.com/dld/guru_reset_m7_3-22-1540-1-zip/

Does the device need to be S-OFF for this ROM ?

Regards :cyclops:
[One (M7) General] SnapplerX:
I can't download anything from the htcguru website. It goes extremely slow and eventually just fails or thinks the download is done but the 1.1gb file is only like 25mb. Is it just me? Or is there something wrong with the site? Thanks.
[One (M7) General] pak101:
HTC One Developer Edition KitKat Update Failed

the KitKat OTA for HTC One Developer failed, and I am stuck in the boot screen forever. Any help is highly appreciated.
[One (M7) General] v-b-n:
This is the OTA link for Developer Edition (Brightstar) 4.3 to 4.4 update ....

http://fotadl.htc.com/OTA_M7_UL_K44....1540.1_R4_release_342621pwc1arsthngg08zv.zip
[One (M7) General] morgan150:
Can someone please reply to comment above please.
[One (M7) General] deeevan:
The reset ROM is just like restoring from a stock backup and recovery. So it will unroot your phone by virtue of restoring the stock ROM which is not rooted. I can't see why you should lock your bootloader beforehand. In fact, can you get into the custom recovery to flash the ROM if you're locked? (I have never locked my bootloader, so I have no experience there)
[One (M7) General] morgan150:
Thank you for your reply! thumps up!:good:
[One (M7) General] morgan150:
I'm confused...

I want to go back to stock so it removes root access (using Guru Reset tool) and I want to lock and remove the tampered flag so which do i do first?

Example:

1. Guru Stock reset

2. Lock bootloader

3. Remove tampered flag...

What process do I do?
[One (M7) General] gufka:
Did I get you some help here or I can suck it!?
[One (M7) General] sToRm1nG:
Can you provide some more information? Which carrier did you get your HTC One from? Best would be to provide your original CID. I had similar issues with the Google Edition RUU. I had to flash the 1.29.401.16 RUU to get my Vodafone HTC One to work again (couldn't receive any calls with Google Edition).

This is exactly what you have to do, step by step. ;)

First install Guru Reset, then lock bootloader, then remove tampered flag if neccessary.

If you need to go back 100% (warranty), then you would also go back to S-ON.
[One (M7) General] gufka:
My original CID is TIM_401.
[One (M7) General] morgan150:
Thank you for your help!, so once I've used the Guru Reset how do I lock the bootloader and remove the tampered flag without flashing the recovery back with clockwork mod? and how do I get the S-ON.
[One (M7) General] gufka:
Today I just flashed this Rom "RUU Zip M7_UL_JB_50_HTC_Europe_1.29.401.16_R_Radio_4A.14.3250.13_10.33.1150.01_release_318486_signed_2_4_decrypted" and contacts sync but the problem with this that I can not call stay. Any ideas?
[One (M7) General] Avallanch:
RUU Zip M7 Google Edition 4.4 3.58.1700.5

im trying to flash RUU Zip M7 Google Edition 4.4 3.58.1700.5 after no command failbut fastboot just freezes after flash command the phone changes the screen to htc logo and it stayed like this for 3 hours

any ideas?
[One (M7) General] sToRm1nG:
Read through this guide. You should find all answers: http://xdaforums.com/showthread.php?t=2358738

Then there might be an issue with your modem (not firmware but hardware). The problem is that there is no backup, stock backup or Guru Reset for TIM__401 afaik.
[One (M7) General] morgan150:
I've just read through it properly and I get what I have to do now! :good:
[One (M7) General] gufka:
If I had a problem with the hardware would not with this ROM "RUU Zip M7_Google Edition_4.4_3.58.1700.5" I had the same problem? And with it everything works perfectly.
[One (M7) General] vievk:
thank for posting RUU's

I am using TIM(Italy) which one will be my RUU, I try to get some help but there few so could not differentiate which one is the right one for my mobile,

Please help,

thanks
[One (M7) General] gufka:
Change your CID to HTC__001 or HTC_032 and put this ROM RUU Zip M7 UL JB 50 HTC Europe 1.29.401.16 R Radio 4A.14.3250.13 10.33.1150.01 Release 318486 Signed 2 4 - (Decrypted by crushalot) and will get updates . My CID is also TIM__401, last night I did this with CID HTC__032 and I fix my problems
[One (M7) General] vievk:
Thanks for quick reply, I am really new and already messed my HTC one and I hope this method will help me get it back everything.

I rooted and unlock my boot-loader while debudding was not on. now I had big problem on do anything on this phone.

How I can chanag CID,
[One (M7) General] gufka:
Read carefully this topic if necessary several times and will succeed - http://www.htc1guru.com/guides/return-stock-guide/
[One (M7) General] vievk:
I got this error message while CID

"C:\adb>fastboot oem writecid HTC_032

... INFOfail: [writecid] Invalid cid

OKAY [ 0.003s]

finished. total time: 0.004s"

Please adive
[One (M7) General] gufka:
Are you S-Off ? And did you try again? In the topic says if it does not the first time to try again.

And when you write HTC__032 write it with two dashes. There are two underscores not one!
[One (M7) General] LRNZ09:
Hi!

I want to make a RUU zip of my stock ROM and firmware before flash this, how can I do it?

I haven't find any guides on the web... maybe with fastboot?

Thanks in advance :)
[One (M7) General] italgal:
need ruu help

Hi i need ruu 4A.17.3250.14
[One (M7) General] deeevan:
That's a radio version, not firmware or ROM version. Run the fastboot getvar all command and look for the version-main line. Or at the very least look at the second post of this thread.
[One (M7) General] italgal:
Hi that what i have:

bootloader) version-bootloader: 1.54.0000

(bootloader) version-baseband: 4A.17.3250.14

(bootloader) version-cpld: None

(bootloader) version-microp: None

(bootloader) version-main: 2.24.401.9

(bootloader) version-misc: PVT SHIP S-ON

(bootloader) serialno: FA38XW900273

(bootloader) imei: 354435053862991

(bootloader) meid: 00000000000000

(bootloader) product: m7_u

(bootloader) platform: HBOOT-8064

(bootloader) modelid: PN0711000

(bootloader) cidnum: HTC__K18

(bootloader) battery-status: good

(bootloader) battery-voltage: 4192mV

(bootloader) partition-layout: Generic

(bootloader) security: on

(bootloader) build-mode: SHIP

(bootloader) boot-mode: FASTBOOT

(bootloader) commitno-bootloader: dirty-d959c75800

(bootloader) hbootpreupdate: 11

(bootloader) gencheckpt: 0

all: Done!

finished. total time: 0.046s

i have s-on what firmware or ROM version
[One (M7) General] deeevan:
and look for the version-main line
[One (M7) General] shurahbil:
Currently now I am at 3.62.401.1 stock system dump firmware 3.xx

Can I flash the 2.24.401.1 now ???????? And verify that I am getting ota or no??
[One (M7) General] vievk:
I am getting this error message please help,

C:\adb>fastboot oem writecid HTC__032

... INFO[SD_ERR]

ard

INFOE0902910 E0902E20

FAILED (status read failed (Too many links))

finished. total time: 0.002s
[One (M7) General] knudsen81:
Are you s-off?

Sendt fra min Nexus 7 med Tapatalk 4
[One (M7) General] vievk:
My status is S- on
[One (M7) General] knudsen81:
What's why you can't change cid

Sendt fra min Nexus 7 med Tapatalk 4
[One (M7) General] vievk:
​

I try all mean to s-off on my phone but nothing work. I give up with HTC one. Even I wanted to update 4.3 but o can't it get stuck at recovery.

Don't know what to do any advice will be great
[One (M7) General] sToRm1nG:
If you're S-OFF I'd suggest you flash 1.29.401.16 RUU and upgrade normally to 3.62.401.1 via OTA.
[One (M7) General] clsA:
[MENTION=4139782]crushalot[/MENTION]

you can add ->> http://fotadl.htc.com/OTA_M7_UL_K44....1540.1_R4_release_342621pwc1arsthngg08zv.zip

OTA 4.4 Sense 5.5 Developer Edition

It works great with the Stock 3.22.1540.1 ROM and Recovery with Aroma Installer
[One (M7) General] kleanth1s:
can not get ota

I am LOCKED

S-ON (due to the fact when I was s-off I got the "this is a test device", so no updates.

HBOOT 1.43.0000

RADIO 4A.13.3227.06

OPENDSP-V26.120.274.0202

test device is gone.

But still, no updates available.

How can I go to 4.3? I am on 4.1.2

My kernel says3.4.10.gc81ffd root@abm.004#1 SMP PREEMPT

Can you please guide me?

Thanks for looking.
[One (M7) General] varunreddy:
Hi I got a HTC One which seems to be rooted and flashed in a sealed package with a cid of 1111111

I am thinking of flashing it to RUU Zip M7 UL JB 50 HTC Europe 1.29.401.16 R Radio 4A.14.3250.13 10.33.1150.01 Release 318486 Signed 2 4 - (Decrypted by crushalot) so that I can get OTAs

My HBoot is 1.54 and I am S-Off will I be able to flash this RUU?

Thanks

Varun
[One (M7) General] west2cool:
Yea you can
[One (M7) General] febanovsky:
Same problem here, can anyone provide us help? In 12.2013 am I stuck with 4.1.2 :D

Thank you.
[One (M7) General] sToRm1nG:
Can you both provide your version-main and CID?
[One (M7) General] febanovsky:
Dude, i found solution last night :D

According to this thread : http://xdaforums.com/showthread.php?t=2527871 - post #4 flash hboot 1.44 (link in post #10

,but first unlock bootloader again and s-off) then flash 1.28.401.7 RUU and after thet lock bootloader and s-on. I am on 4.3 now :) First I was on 4.1.2 and recived ota to 4.2.2 after that 4.3 :D Fully stock :)
[One (M7) General] mano775:
Hello everyone

I have no idea what is the good RUU for my device I have a HTC one:

INFOversion: 0.5a

INFOversion-bootloader: 1.73.0000

INFOversion-baseband: 5.1204.167.31

INFOversion-cpld: None

INFOversion-microp: None

INFOversion-main: 4.19.707.3

INFOserialno: XXXXX

INFOimei: XXXXX

INFOproduct: endeavoru

INFOplatform: HBOOT-T30S

INFOmodelid: PJ4610000

INFOcidnum: HTC__044

INFObattery-status: low

INFObattery-voltage: 3162mV

INFOdevpower: 0

INFOpartition-layout: None

INFOsecurity: on

INFObuild-mode: SHIP

INFOboot-mode: FASTBOOT

INFOcommitno-bootloader: None

INFOhbootpreupdate: 2

INFOgencheckpt: 0

I have downlaod the RUU for HTC__044 but I got the error 155 the bootload is locked.

Thank you.
[One (M7) General] vincenzo697:
Please can someone help me? i need an vodafone australia ruu or nanddroid backup or ota so i can put my phone back to stock. i have the problem with the microphone and i need to send it for repairs. thanks
[One (M7) General] initeshx:
Htc one m7c_dwg 802d

Hello Crushalot,

Brother, do you have anything for us Htc One 802d owners??

Stock nandroid or RUU or OTA or firmware, stock radio? I request you to provide something for us as well.

If anybody has got anything with you, please post the links.

It will be helpful to many of us.

The htc one m7c_dwg 802d has got no ruu, nothing at all.

Chinese RUU, Russian RUU mess the radio and hboot version.

I flashed chinese RUU (lack of knowledge) and it downgraded my hboot and everything else. Though, i flashed OTA and however managed to upgrade the hboot and other things.

Here is what happened:

EARLIER:

version: 0.5

version-bootloader: 2.27.0000

version-baseband: 1.01.32.0917

version-cpld: None

version-microp: None

version-main: 2.23.720.2

version-misc: PVT SHIP S-ON

product: m7cdwg

platform: HBOOT-8064

modelid: PN0751000

cidnum: HTC__038

partition-layout: Generic

security: on

build-mode: SHIP

hbootpreupdate: 11

gencheckpt: 0

NOW:

(bootloader) version: 0.5

(bootloader) version-bootloader: 2.27.0000

(bootloader) version-baseband: 2.03.30.1025

(bootloader) version-cpld: None

(bootloader) version-microp: None

(bootloader) version-main: 2.40.1401.1

(bootloader) version-misc: PVT SHIP S-OFF

(bootloader) serialno: HT382MP00013

(bootloader) imei: 357607050351635

(bootloader) meid: A1000037A614ED

(bootloader) product: m7cdwg

(bootloader) platform: HBOOT-8064

(bootloader) modelid: PN0751000

(bootloader) cidnum: HTC__038

(bootloader) battery-status: good

(bootloader) battery-voltage: 4120mV

(bootloader) partition-layout: Generic

(bootloader) security: off

(bootloader) build-mode: SHIP

(bootloader) boot-mode: FASTBOOT

(bootloader) commitno-bootloader: dirty-b78ee36f

(bootloader) hbootpreupdate: 11

(bootloader) gencheckpt: 0

My condition now is when i restore my stock nandroid backup and reboot the phone. I get the welcome and setup screen. (Radio is gone, so no signal whatsoever)

After i finish setup and get to the homescreen. It doesn't load. I have to tap settings and when i press home back, i see all the icons and everything as it was.

The phone stays like that for few seconds and then reboots.

After it reboots, only battery, clock and cellular signals icon are visible and it stays like that for few seconds and reboots again.:rolleyes:

I dont have enough knowledge about this.

If anyone has any idea whats going on?? The same issue is with many other 802d owners.

Any help with help us all.

Thank you all :)
[One (M7) General] nukeman239:
Could you please upload radios differently? I'm unable to find Asia radios.
[One (M7) General] khandelwalsiddharth:
One question. I have my own nandroid backup of 4.3 sense 5.5. I am on custom rom and S-off . if i restore it, will i lose my touch??
[One (M7) General] konanda:
Please check your handset is HTC One (M7) or HTC One X (endeavoru) again? This thread is for HTC One, M7.

---------- Post added at 08:06 AM ---------- Previous post was at 08:04 AM ----------
[One (M7) General] sToRm1nG:
I'd suggest you download the corresponding OTA which contains the radio.img inside the firmware.zip.
[One (M7) General] belaltheslowpoke:
My HTC One is S-ON, HBoot 1.54 and radio 4A.17.3250.14, will I be able to unroot this somehow? And if so how would i go about doing it? I got this phone on O2 in the UK if that helps.

Thanks in advance
[One (M7) General] Son_Of_Diablo:
Hey guys

So I need a little help finde the RUU for my phone, I will try to give you as much info as I can :)

I live in Denmark (where the phone is bought) and I have Telia as carrier (I think)

If you want to help me, but need more info then please ask, cuz my phone is not working and I really need this :)
[One (M7) General] nasvi:
Can anyone please upload a TWRP Nandroid Backup of the HTC One Developer Edition Android 4.3?

Would really appreciate it.
[One (M7) General] maxtcee:
Can someone please help me I wiped my internal storage and can't boot up a rom nor can I put a rom on my sd card so I guess my only option is to ruu ? I can get into bootloader and twrp but there's nothing there to flash I'm on T-Mobile USA can anyone help me in the right direction please
[One (M7) General] secaplus:
Hi All

I'm looking for o2 UK RUU.

Thanks in advance

Envoyé de mon HTC One X en utilisant Tapatalk
[One (M7) General] dheerajsharma82:
CID_038 4.3 Sens 5.5 Nandroid Backup request

Hi khandelwalsiddharth,

Can you please upload your nandroid backup ? i really need it . Will appreciate your help :good:
[One (M7) General] sToRm1nG:
No, you should not loos your touch. ;)

You should post your CID (fastboot getvar cid).

There is no RUU for O2 UK. However, there are two Nandroid Backups:

http://www.htc1guru.com/dld/m7-cwm-nandroid-backup-cid-o2___102-3-62-206-1-rar/ (Android 4.3)

http://www.htc1guru.com/dld/m7-cwm-nandroid-backup-cid-o2__102-1-27-206-1-2013-03-30-zip/ (Android 4.1)
[One (M7) General] khandelwalsiddharth:
Bro I am out of town. Sorry dear. You can download the 4.3 sense 5.5 Rom from htc1guru.com, it's there too
[One (M7) General] nasvi:
I need a TWRP Nandroid Backup as well for the USA HTC One Developer Edition Android 4.3.

Please if anyone can help will greatly appreciate it.
[One (M7) General] khandelwalsiddharth:
I don't have dev edition. I have Indian 4.3 sense 5.5
[One (M7) General] nasvi:
Anyone with Dev Edition????
[One (M7) General] khandelwalsiddharth:
Here is the link for the OTA.

http://www.htc1guru.com/dld/ota_m7_u_jb43_sense55_mr_htc_asia_wwe_3-63-707-4-2-24-707-3_release-zip/
[One (M7) General] tylik_dev:
Thank You for the link. Very helpfull

:good::good::good:
[One (M7) General] Son_Of_Diablo:
Thanks for taking an interest in my problem :)

My cid is: HTC__Y13
[One (M7) General] mokhtar_hafiz:
RUU HTC One

hello sir can you give me ruu file because my phone stuck because i dont have matched version

os-3.63.707.3

modelid-PN0714000

cidnum-HTC_044

baseband-4A.21.3263.04

Please help me.thank you.

Im stuck on HTC logo now what should i do now :(
[One (M7) General] mokhtar_hafiz:
im stuck at HTC logo what should i do now please help me
[One (M7) General] Alexandr82:
OTA_M7_UL_K44_SENSE55_MR_BrightstarUS_WWE_4.06.1540.3-4.06.1540.2_release_343940db83ijxdzt34ryod.zip - 180.63 MB
[One (M7) General] koalaconnery:
Stock Recovery for 4.3 Google Edition

Hi Guys,

is there any way I could get Stock Recovery for 4.3 Google Edition on HTC One back? I have failed >1000 times getting S-Off :crying:, so I decided to go back to Stock GE 4.3, that way I can OTA update to 4.4.

Anyone could help? Thx a lot.
[One (M7) General] rcklss1:
delete

---------- Post added at 01:45 PM ---------- Previous post was at 12:55 PM ----------

is this the RUU file or just the zip to flash in recovery

I keep getting "no command" error with the ota my phone downloaded
[One (M7) General] Alexandr82:
It's OTA to flash in recovery
[One (M7) General] rcklss1:
why is it so small? the one my phone downloaded that keeps failing is 867mb
[One (M7) General] Alexandr82:
It's update from 4.06.1540.2 to 4.06.1540.3. What is your current ROM version?
[One (M7) General] rcklss1:
3.22.1540.1
[One (M7) General] Alexandr82:
So you need to flash 3.22.1540.1 -> 4.06.1540.2 OTA and then 4.06.1540.2 -> 4.06.1540.3 OTA
[One (M7) General] rcklss1:
do you know where I can find 4.06.1540.2 to download manually
[One (M7) General] Alexandr82:
Just added links to my previous post
[One (M7) General] rcklss1:
still cant get it to work but I appreciate your help
[One (M7) General] nasvi:
Anyone with a HTC One Dev Edition Android 4.3 TWRP Stock Nandroid backup?

Please anyone?
[One (M7) General] rcklss1:
I went back to gpe conversion already... sorry
[One (M7) General] nasvi:
Anyway possible to get a Nandroid backup that you may still have from before conversion?

Also any pros cons from one over the other (dev edition over gps.

You opinions?

---------- Post added at 06:25 PM ---------- Previous post was at 06:19 PM ----------

Also what are you using for recovery TWRP?
[One (M7) General] rcklss1:
Im using TWRP 2.6.3.3

i deleted my back ups cause when the 4.4 RUU drops ill just flash that since i cant seem to update...

personally i prefer Sense over stock android... to me its just really dull feature wise... its snappy... everything ive tried works... i switch back and forth a lot but i like sense more..
[One (M7) General] Alexandr82:
OTAs for flash on stock ROM in stock recovery. Bootloader must be relocked.

---------- Post added at 08:02 AM ---------- Previous post was at 08:00 AM ----------

Odexed and deodexed stock ROM is here http://android-revolution-hd.blogspot.ru/p/android-revolution-hd-mirror-site-var.html
[One (M7) General] nasvi:
Thank you alexandr,

however I need a TWRP Nandroid backup.

---------- Post added at 08:33 PM ---------- Previous post was at 08:31 PM ----------

Rcklss,

Thank you for your input, I really appreciate it,. I feel the same way about sense.

.

I just wish there was a Nandroid backup of 4.3 dev edition.
[One (M7) General] Alexandr82:
You can try to restore stock recovery, relock bootloader and flash 3.22 RUU.
[One (M7) General] nasvi:
Thank you,

However I had went from att Version HTC one 64 GB to dev edition by restoring a Nandroid of dev edition in TWRP.

Will the RUU work with my CID att version.

Don't even remember my CID and can't even adb or fastboot ... It's all broken

The story

So everything worked perfectly fine for about 7 months . However just recently (last 1 week) i lost ability to connect my phone as a usb storage device to any of my PC which worked perfectly fine previously... (drivers and all are good on the PC end because my HTC one X has no problem connecting.

Anyway I can't even ADB or fastboot ( yes fastboot is enabled and usb debuging is enabled.

Just seems like a hardware issue. Anyone any suggestions. I tried restoring a previous Nandroid backup I had with the same results.

Anyone any suggestions?

Would really appreciate any input....
[One (M7) General] Alexandr82:
You must change CID and MID.

Disconnect phone, uninstall all HTC software and drivers, use Device Remover to delete drivers for disconnected HTC devices. Install latest HTC Sync Manager. Don't use USB3.0.

---------- Post added at 09:38 AM ---------- Previous post was at 09:36 AM ----------

Try to change model ID (MID) to Developer Edition.
[One (M7) General] rcklss1:
Changed that to 712000 (edit to correct number of zeros) cause when I tried with 710000 it gave me a model Id failure
[One (M7) General] Alexandr82:
Developer Edition have a model id PN0712000 and a CID BS_US001
[One (M7) General] nasvi:
I am doing everything exactly as before when it used to work fine on all my 3 PCs.

Do you think all my PCs are having the problem instead of the device itself...

cant even adb in fastboot mode...!.??

Plus my other HTC Phone (One X), works fine ... all of it (mass storage, adb, fastboot.)

any other ideas?
[One (M7) General] rcklss1:
Yeah that's what it's set at but still won't take the update I'll try today with relocking it...
[One (M7) General] rcklss1:
Pic 2
[One (M7) General] rcklss1:
As he said I would try to uninstall all the htc stuff then reinstall just to be sure but being that it's on multiple devices you may have a problem with the charging port on your phone... maybe... it could be a glitch with the phone and how it a communicating with the computer but if you've tried a clean install it shouldn't still be there