yashsingh1/xdaforums huggingface dataset:
[One (M7) Q&A, Help & Troubleshooting] joshwarrior:
i just made a post regarding this earlier tonight = / and the car mode is now happening to me now. I called htc support like 5 hours ago and they were absolutely no help at all. "reboot your phone into safe mode" did that "is the problem still occurring?" why yes it is still not charging when on... then they say it must be a hardware problem and to use my warranty and thanked me for my patience and please continue using htc.

I dont know why they have tech support that does not know how to support a recent common occurring problem. I don't even mind the warranty phone as much but i just took a ton of photos and videos the last month and i cant even back them up to my computer now.

---------- Post added at 04:35 AM ---------- Previous post was at 04:20 AM ----------

Hey after reading through that other thread i did what they said about turning off the developer options and fast boot and it seems to be charging when plugged into the wall but it still will not connect to the computer. Also seems like the car mode is not turning on any more and after resetting it a few times earlier the apps do not open in landscape. So the only issue that remains is the usb connection to the computer although the whole situation is still ridiculous and i do not know how htc wants to pass it off as a hardware issue = / if you find a solution please let me know.
[One (M7) Q&A, Help & Troubleshooting] sandeep.mjs:
After I restart my phone by pressing volume down key and power key with charger plugged in, it starts to charge and also charge when connected to pc but pc wont detect it. No USB drive no syn manager. (note- I dont not enter bootloader by restarting. just leave power and volume down key immediately after screen is off, else u will get in Bootloader.)

I cant even root.

Any way I think i will sell this phone if no problem occurs.

Regards,
[One (M7) Q&A, Help & Troubleshooting] sandeep.mjs:
Also if i change any setting regarding USB connection type or developers option or fast boot option and charging stops and i have to again plug in charger and start with power and volume down key.

Other than that some problems keep rising like speaker get on automatically when i take call , dial screen rotates, it keep asking "complete action with day dream or Tunein radio"
[One (M7) Q&A, Help & Troubleshooting] joshwarrior:
Yeah idk now my phone seems to be working fine but yesterday I list sound for like 10 hours so I just called my carrier and they are sending me a new one. Hope you manage to get a decent amount of cash for your phone man
[One (M7) Q&A, Help & Troubleshooting] sandeep.mjs:
I already sold and got fair price. I think this prob is increasing.
[One (M7) Q&A, Help & Troubleshooting] naimmkassim:
It just happen to me..i was on bussiness trip and left my H1 at home..after come back from trip, my H1 was completely drain out of battery..i try to connect to charger but no charging happen..no led light..even through usb pc still nothing..i did try push power+volume trick but still nothing..i try let it charge to wall plug through d night until morning..still not charging..now i dont know what to do..mine is completely stock..its just 1 month 10 days old!! :mad:
[One (M7) Q&A, Help & Troubleshooting] naimmkassim:
This is 2nd time i had problem with htc!! Before this my desire always restart by itself..now my H1 not power on at all...i fear this is same like SDS problem which effected note 2 owner..insane ic emmc :banghead:

http://xdaforums.com/showthread.php?t=2093599
[One (M7) Q&A, Help & Troubleshooting] gunric:
Doesn´t seem to be too unsusual.

My phone (unrooted) began with the not charging problem after about three weeks. There is also a notification telling that I should connect a charger that is supported (shouldn't the original charger from HTC be supported). About at the same time it also decided that all apps should run in landscape mode and it at the same time become a painful thing to answer the phone by routine as it decided to activate the loudspeaker. :(

The problems are however quite intermittent and disappears and comes back without any known trigger.

I had the device on service when they updated firmware, run what ever tests they run and tried to charge it. All tests passed and I got it back. Everything seemed ok but day two the phone refused to charge again. Back to the store again where they also tried to charge but (luckily enough) got the same result as I.

It seems like if the battery is totally drained, the device starts charging after some while. Before it starts charging as it should, the red light goes on and off for some time.
[One (M7) Q&A, Help & Troubleshooting] EzMe:
I have exactly the same symptoms with my HTC One. It does not change until it's fully empty and turned off. Then it does change. The orange LED blinks 5 times and after that it start blinking very slowly.

I sended my phone on repair. True a webportal Im able to see any progression. I noticed they also uploaded a photo, see attachment.

It clearly seems to be missing a small element on the motherboard. (near the arrow). What I find weird thought, is that it seems to be the head of the phone and not the bottom near the USB port.

They also had some trouble opening the device as you can see between the two white stickers on the bottom of the phone. I'll keep you posted on any progression...
[One (M7) Q&A, Help & Troubleshooting] naimmkassim:
For how long does your's Led start blinking since connect to charger? Mine connect more than 8 hours..but no led blinking..maybe i should let it charge for 2 or 3 days and see what happen..:(
[One (M7) Q&A, Help & Troubleshooting] pendragon11:
all of this is happening to me...
[One (M7) Q&A, Help & Troubleshooting] sandeep.mjs:
Bad luck. You see way out?
[One (M7) Q&A, Help & Troubleshooting] joshwarrior:
I couldn't figure it out and I tried everything so in the end I called in the warranty and got a new one.
[One (M7) Q&A, Help & Troubleshooting] gunric:
It didn`t always start charging. Sometimes I have had to plug the connector in 10 or 20 times before anything happened. Otherwise it did not start charging until the battery was completely drained.

Everytime it does not charge, the little icon in the left corner tells me that I should connect a supported device.
[One (M7) Q&A, Help & Troubleshooting] gunric:
I sent a question to HTC support about the problem and got the recommendation to send it to a repair center (where it already is) and they actually gave an answer on my question if HTC are aware about the problems. The answer was "We know about it and work on a solution".

Interesting if that actually is true and not just a too quick answer from someone that wanted to close the case at the a technical support.

Has anybody else asked the question?
[One (M7) Q&A, Help & Troubleshooting] sandeep.mjs:
Any one having charging and USB problem with HTC One had ever charged his/her phone by any other charger (not the charger u get in box) even for once ? I did that all the time !!!
[One (M7) Q&A, Help & Troubleshooting] speedyjay:
Yeah, I always used a Samsung charger with mine and it works a treat, I just sent mine back to my network provider and they sent it off for repair, obviously, they put it down as a hardware issue and replaced the damaged device with a refurbished device :) which I don't care about because of rather have one that works than not :)
[One (M7) Q&A, Help & Troubleshooting] sandeep.mjs:
Can this be cause of charging and USB prob ?
[One (M7) Q&A, Help & Troubleshooting] Propane13omb:
Same Issue

Was running into the same issue earlier, i however don't have the privilege of warranty replacements so i set out to find and solve the issue on my own. It turns out that for some reason the Phone was using the USB port as a mount rather than a charging socket. Meaning it was accepting connections into the phone from the USB port rather than sending connections out.

I fixed this issue by starting my phone whilst clicking all 3 Hardware buttons for 30 seconds. The charging issue stopped however all other car mode issues persisted till i took off HTC Car Mode (was conflicting with a google apk but not sure which)

Hope this helps.
[One (M7) Q&A, Help & Troubleshooting] sandeep.mjs:
I think using other charger than default even for once causes this prob
[One (M7) Q&A, Help & Troubleshooting] ronakjain90:
Hi,

I've faced similar issues.

First my phone started displaying all applications in Landscape Mode, even though I've never used the Car mode application.

Then after several failed attempts, it refused to charge too. I've always used OEM HTC charger and still it said the charger I'm using is incompatible and it's use may damage my phone. All other non HTC Charger too didnt charge my phone. My phone was dead with no power left and surprisingly it charged for 5mins when the phone was switched off. I was still not able to charge it.

After giving up on my phone, when I just thought lets try for one last time, my phone started charging as usual. But now im stuck with the landscape mode. All applications opens with landscape mode, even though I don't hold my phone that way.

I've factory reset my phone, it still didn't help, opened my phone in safe mode so that no 3rd party applications intrude it, still no help either.*

I've purchased my phone in USA, now I'm in INDIA. I cannot claim the warranty even. Can some one tell me how do I disable the car mode. I've gone to it's settings and unchecked auto start and all other options as well still no help.

Please do suggest, thanks a ton*
[One (M7) Q&A, Help & Troubleshooting] JohnArauz:
Hello guys! I'm having the exact same issue with my H1, it started after i flashed an android 4.3 and sense 5.5 ROM, and its been hell!

Same as you the Car app oppened all the time, dialer, lockscreen and general rotation even when rotation was turned off, hell it even turned upside down! (seriously!!!), when I listened to music over my headphones suddenly the music stopped on the headphones and started playing on the speakers, the USB HOST message and battery draining, it even kept the LED of my motorola car charger on when my car was completly turned off and of course when I started a call, it automatically turned the speakers on... really annoying stuff!

Some solutions: I just tried the 30 second start pressing all the physica buttons (lets see how that works) AND for the HTC Car app, when you oppen the app go down and into settings and uncheck the Auto Launch, Auto connect options so it dont start automatically and start your bluetooth for more battery draining! :D

Hope all this helps! good luck finding a fix guys! :D

BTW sorry about my crappy English... Im from Latin America :P
[One (M7) Q&A, Help & Troubleshooting] JohnArauz:
Ok seems like I just found a fix... at least for my device.

to fix the reappearing car app, in the app go to Settings -> Auto Launch, and uncheck the box

For the USB Host and charging issues:

1 - Turn off Fast Boot in Settings -> Power -> Fast boot, and uncheck the box

2 - Dissable any kind of lock screen protection like a password or pattern in:

Settings -> Security -> Screen Lock and choose None

3 - Reboot your cellphone!

for some reason i disabled my screen lock pattern and everything is working as it should! no more car app, no more USB Host, no more music stopping on the headphones and playing on the boom sound speakers only, and no more auto speaker mode when I start a call.

Also I noticed less battery drain and phone heat perhaps due to the excess of processing power and battery consumption the USB Host was causing!!

I really hope this kind of "fix" works for you as well! I have not put a pattern in the lockscreen yet but I will try to do it again to see if this time everything keeps working just fine!

o BTW Im on Viper 3.1.0 RC2 :D
[One (M7) Q&A, Help & Troubleshooting] kasa7:
I had the same problem and followed JohnArauz fix and so far its working. Thanks for the help! :good:
[One (M7) Q&A, Help & Troubleshooting] Danillaco:
I left my phone at home after lunch, but it started presenting the same things this morning. All began a day after the 4.4/Sense 5.5 update. Even did a hard reset and nothing... I'll try John Arauz's solution as soon as I hit home.

Thanks!

Anyone else having this issues?
[One (M7) Q&A, Help & Troubleshooting] rs9000:
I have the same issues, no charge, usb unrecognized, auto launch car mode and apps in landscape mode.

I tried all the solutions on previous posts but nothing.

So i flash original ruu and re-unlock boot loader but my phone wont charge.

The only way for charge is keep it in boot mode with htc charger but the charging is very very slow.

Help me please! :(
[One (M7) Q&A, Help & Troubleshooting] JizahB:
Ahh mine just started doing this after updating from viper 4.01 to 4.10. Car app pops up, lock screen turns upside down and phone is charging way too slow. Will try the suggestions and see how I go.
[One (M7) Q&A, Help & Troubleshooting] zen kun:
im facing this problem, not sure why i did a factory reset, if i turn off the device, i can charge my phone, however if i turn on the phone not even recognize the wall charger or USB, this was "suddenly" :( the thing its, why its charging using wall charger or USB, and i cant "find" my device in fastboot ot adb, idk what to do :( i dont have warranty because i bought in usa and im in mexico :(
[One (M7) Q&A, Help & Troubleshooting] spereree:
together we can solve this!!!

I HAVE EXACTLY THE SAME ISSUE! - running android 4.3 Sense 5.5 build 3.62.771.3 Hboot 1.55

What's working:

Fastboot (AC)

Fastboot (USB) - can even execute some commands, etc...

What's NOT working:

USB to pc when on (including ADB)

AC Charging when on. - only charges ( intermittently ) when off, and I just found out it charges ok in fastboot mode)

I think (and hope) our problem is

NOT

a hardware issue.

How mine started:

used to charge/sync fine, till one day it decided to go crazy (the car-mode/landscape issue, reporting "not charging when in USB HOST mode")

I believe it's got something to do with USB debugging, coz I disabled that, then it worked fine for a few ours, then it stopped charging till now.

If we by any chance find a way to fixed the firmware related to the USB drivers and charging, it might fix the bug.

This is why (I believe) just flashing a new rom / resetting didn't work.

Other things I've tried:

(1) cleaning the USB port and cable with a toothbrush (and a tiny bit of alcohol / methylated spirit, let to dry) - worked for a little while

(2) re-calibrating the battery:

(a) getting a 3rd party battery calibrating app from the android market (requires root and SU) - didn't work

(b) the HTC support way according to the chat guy (press power+VolUp+VolDown for 2 minutes and reboot) - didn't fix

(c) the android central way (pressing power+volume up) for 30 seconds - didn't fix

(3) Factory reset - didn't fix

also disabling USB debugging didn't help...

Now I've just hit a brick wall:

Can't use rumrunner to S-off, coz it doesn't support ADB over WiFi, and aren't planning to do so - beaups himself told me that! see this link:

http://xdaforums.com/showthread.php?p=48996304#post48996304

So that means we have to find another way to get S-off so that we can do what's posted here in this post:

http://xdaforums.com/showthread.php?t=2541082&highlight=not+charging

OR to be able to flash USB related custom or stock kernels - which might fix our USB issue (example here:

http://xdaforums.com/showthread.php?t=2592412 )

I hope that helps... we are in this TOGETHER!!! :D
[One (M7) Q&A, Help & Troubleshooting] zen kun:
yeah its annoying, im not sure about car mode, i dont have this issue (im in custom rom) i tried Everything seems is not working, i can only charge my phone when is off (annoying) so now what could i do? i want sell the phone but i guess i cant because the issue, i was tempting to nexus 5 , however i love my htc one, htc warranty its void and im in mexico and i have to send the h1 to usa grrrr i saw a refurbiushed htc one en ebay cheap, what do you think about refurbished phones (htc warranty) anyways i will trying fix this but why charges when off and not on? WHY!!!!!!

and seems fastboot isnt working for me :(

i did a format, factory reset, wd-40 to clean my mico usb port,jell, pray, hit my head over the wall, and nothing :(

EDIT:

OK, i flashed viper 4.1 and restore data, i tried charging and wasnt working, as always i have to charge my phone so i turn it off and "suddenly" its now charging when on, WTF :S im scary to unplugged :/ (

EDIT2

When i plugged to my usb a legend "cant charge the phone while in host mode" and stop charging DAMN!!!!!
[One (M7) Q&A, Help & Troubleshooting] spereree:
It did that only once, now it's stuck at not charging while on... but still charges (faster than when off, if I might add) in fastboot mode...
[One (M7) Q&A, Help & Troubleshooting] JizahB:
I'm s-off, I'll give this a go. Currently backing up my phone over wifi which is taking a while though.
[One (M7) Q&A, Help & Troubleshooting] spereree:
I think I found the core of the issue...

See the first code snipped in this link...

http://2dindroid.wordpress.com/2013/08/03/usb-otg-charging-nexus-7-flo-2013/

msm_otg msm_otg: Failed notifying 1 charger type to PMIC
msm_otg msm_otg: Avail curr from USB = 2
msm_otg msm_otg: current: 500 -> 2 (mA)
msm_hsusb msm_hsusb: CI13XXX_CONTROLLER_SUSPEND_EVENT received
VBUS_DET = H
notifying plugin
msm_otg msm_otg: Failed notifying 0 charger type to PMIC
msm_otg msm_otg: Avail curr from USB = 0
msm_hsusb msm_hsusb: CI13XXX_CONTROLLER_DISCONNECT_EVENT received
android_work: android_work: sent uevent USB_STATE=DISCONNECTED
mtp_release
INOK=H
========================================================
bq27541_battery_callback usb_cable_state = 0
========================================================
battery_callback cable_wake_lock 5 sec...
elan-ktf3k 3-0010: Update power source to 0
The USB cable status = CHARGER_NONE
msm_otg msm_otg: Failed notifying 0 charger type to PMIC
msm_otg msm_otg: phy_reset: success
bq27541_get_capacity = 67% ret= 69
bq27541_get_psp voltage_now= 3997000 uV
bq27541_get_psp temperature= 260 (0.1¢XC)
bq27541_get_psp status: Not charging ret= 0x0100
msm_otg msm_otg: USB in low power mode
request_suspend_state: wakeup (3->0) at 11409619596093 (2013-08-03 19:32:30.799981455 UTC)
late_resume: call handlers

As you can see, I think it fails to detect that what's connected is a proper charger, (it thinks it's a USB OTG device,

that's why it says "Charging disabled in USB host mode" for some users) - and returns "not charging" status...

If you read on in the link above, can someone (more experienced in java than me) develop a zipped kernel for rooted users

which can change that?

Thanks!
[One (M7) Q&A, Help & Troubleshooting] zen kun:
Ok, i just get tired and i install RUU of at&t, guess what? charger its working well, the only issue its when i "plugged" my wall charger launch the car mode, however seems "charging" well, so seems its not a "hardware issue", however when i plug to the USB i get a message saying "please use the supporter charger" and "stops" charging from usb or wall charger i need reboot so the wall charger can work again, so like the post below said, its something with the software,its a strannge issue, not sure what should i do
[One (M7) Q&A, Help & Troubleshooting] JizahB:
Well I just cleaned my usb port out with a toothpick, there was a lot of junk in there. Seems to be working perfectly now.
[One (M7) Q&A, Help & Troubleshooting] aeroman3:
I took mine to Telstra and they immediately sent it for replacement. After a day I received a new phone. For me I was able to charge the phone only when turned off.
[One (M7) Q&A, Help & Troubleshooting] ferincr:
Time to jump boat?????

Mine started yesterday with the "cannot charge phone is in USB host mode" message.

My HD2 died of a very similar symptom few years back. I loved that phone but one day started with these issues and they were related to the micro USB port.

My phone died and I was in urgent need of a phone. I bought the Amaze (what a can of worms!!!!!) it died not long afterward I decided to buy another one so I scored one at decent price in fleabay (ovbiously the previous owner sold it for a reason) there it is in the closet not working.

As a HTC hard core fan I went for the One and not a year later my phone it's starting to go funny again...

"We are aware of the problem and we are working on it" does not do it any more for me the same issue was on the HD2 for godsake you better be aware of the problem...

I guess it's time to move to other brands.

I would love HTC to read this "and work on it...

-------------------------------------------------------Rant finished---------------------------------------
[One (M7) Q&A, Help & Troubleshooting] zen kun:
i know the feeling bro

but like you im a "hardcore fan" of HTC i love it, really, thats why im selling this htc one, but the guy who will buy my phone already knows the issue and its ok with it, so since its my firts "problem" with an htc i already ordered a new htc one (this time refurb) since CES and MWC its comings so i dont want spent a lot of money when a new phone may come soon. at least for me "works" installing the RUU

its charging as normal, however i did not test the USB "im scary" because maybe can stop working again :(
[One (M7) Q&A, Help & Troubleshooting] firstbenz:
HTC Troubleshooting Steps

Hi All - I have had this problem for a few weeks. Yesterday I called HTC to warranty my phone. The guy I talked to seemed like he knew what he was talking about. Below were the steps he had me try. He said that this re-calibrates the HTC One's charging voltage. It works for most people he said, but it didn't work for me. Getting a brand new One tomorrow. =) Hope it works for those out of warranty! Let us know if it works for you!

Steps:

Power off your phone (make sure that is it powered off and not plugged in for 1 min)

Plug in your phone to your charger

Now press your Volume Up, Volume Down, and Power Button all at the same time for 2 minutes (He said two minutes is critical).

Start up your phone and see if it charges while your phone is on.