[Defy Q&A, Help & Troubleshooting] pinkhubz:
Apologies if this is in the wrong place. I have read through the guidelines beforehand.

I am a newbie so please be gentle....

I recently bought a motorola defy with cyanogenmod from ebay, the guy explained it ran faster etc and he was a computer wizz.

It has worked fantastic for the past 2 months. it was advertised as a motorola defy +.

It ran out of battery, I charged it then it got stuck in a bootloop. This has happened once before, A pull of the battery worked but not this time.

I scoured the internet and read about the power/volume button to get into android recovery, It said 'cant load cache'

I selected erase data and reboot.

I switched the phone on it came on, put my sim in and wondered why all day I had no calls or texts, no notifications. I started to play with the phone and it was very unresponsive, saying it wasnt responding. lagging touchscreen.

I pulled battery out, left it & started again.

Tried to download ebay app and it says not enough memory.

The phone comes on, looks like its working but is slow, cannot receive texts or download.

It came in original box which says motorla defy. originally on t mobile uk. I have a three sim. The sticker at back of phone under battery says MB525.

I got so confused looking online as there are many differences, red lense, green lense, defy and defy +'s i have no idea what I should do to get my phone back up and running.

The memory card in it is an 8gb.

This is the information you get when you go into 'about phone'

Model Number : MB526

Android Version : 4.1.2

Baseband Version: EPU93_U_00.60.03

Kernel Version:2.6.32.60-jellyX frank@ouroboros #8 Thu Feb 21 00.25:47 CET 2013

CPU : ARMv7 Processor rev 2 (v7l)

Memory: 476 MB

Cyanogenmod version : 10_20130216_UNOFFICIAL-mb526

Build date: Sat Feb 16 20.56.42 CET 2013

Build number : cm_mb526-userdebug 4.1.2 JZ054K eng.frank.20130216.205551 test - keys

I have read so many posts, so many guides and watched videos on you tube, Iv downloaded some files but because of reading info such as cannot go back/downgrade im scared to do anything.

So my question to you skilled people is what do I need to do to get my phone back up and running again. what has happened is it a bug?

There doesnt appear to be any back up on the sd card? It wont let me download anything even though Iv wiped it?

Please may I have some simple, step by step instructions on what to do. I am not a whizz but am good at following instructions and basic pc.

You guys are absolute clever monkeys! I really hope someone can help.

The model number on the phone (on the sticker under battery) says mb525 and the same on the box. Is it the mod that has made it show mb526 in the about phone section under settings tab.

This is where im confused and scared about what to download or how to apply these to my phone!

There seems to be so many variants for example in the guide it talks about lens colours etc! im bamboozled!

When I press power and volume i get the android recovery. The message at the bottom says

E:can't mount CACHE : recovery/command

E:can't mount CACHE : recovery/caller

E:can't mount CACHE : recovery/log

iv wiped cache partition it says :

--- wiping cache.... Formatting CACHE .......... Cache wipe complete.............

E:Can't mount CACHE : recovery/log......

Iv wiped data it says :

Formatting DATA.................................... (lots of full stops!......)

Data wipe complete.

E:Can't mount CACHE: recovery/log

If I apply sdcard : update zip it says :

Install from sdcard..

finding sd card...

opening update package...

verifying update package...

..E..failed to open / sdcard/update.zip (No such file or directory)

E: signature verification failed

..

Installation aborted..

E:can't mount CACHE : recovery/log

So it appears I have no back up installed to save from.

Many Thanks & Kind Regards

If anyone can point me in the direction of files (that are a valid link) and a step by step of getting my phone back up and running I would be made up! I mss my defy :(