yashsingh1/xdaforums huggingface dataset:
[One (M7) General] NextNexus:
DISCLAIMER: I posted this on Android Central and reposting here with the same title in the hopes that someone from HTC will read it and maybe do something about it (doubtful but worth a shot).

After the updating debacle that has taken place with their previous phones, how in the world is it possible for HTC to take so long to release updates for the HTC One in the USA? It isn't like the update isn't finished yet b/c it's been available in other parts of the world for over a month now! They also can't blame the carriers b/c they haven't released the update for the unlocked 32 GB or the 64GB develop editions either! This can only be attributed to the fact that the people who work in their USA offices are either 1. brain dead or 2. are sitting on their hands and simply willing to let the company go into bankruptcy.

HTC stated when the One was released that it would receive a TIMELY update to 4.2.2 but even I'll admit I was foolish to fall for their nonsense once again. I'm done...I will never purchase another device from HTC again. If they want to know why they're continuing to lose market share even with the best device on the market, it's b/c their company has AWFUL customer support, they don't communicate with their customers at all, and they simply don't stand by their word or their products. They haven't even made a single statement regarding why the US release has been delayed...it's simply a joke.

I'm sorry for posting this simply to vent but at this point it's 100% justified and HTC deserves the backlash they're receiving.
[One (M7) General] a2r3f:
Amen brother!
[One (M7) General] gunnyman:
I've been pinging [MENTION=223784]HTC[/MENTION] on Twitter asking for ANY information regarding 4.2.2 on the unlocked US phone. NOT ONE reply.
[One (M7) General] a2r3f:
I think we need to make this a viral thing, the only way they will listen is if we stand together.
[One (M7) General] markdexter:
Most phones I've had, with 4.2.2 , has been buggy, had bad battery drain issues, and hasn't added a whole lot more than what we have with 4.1.2.

For me, the best version of android, was gingerbread. I would easily run gingerbread on this phone if I could!!
[One (M7) General] NextNexus:
Totally irrelevant to this conversation. This update has been available in all other regions of the world for a month now. The fact that the US hasn't received it has nothing to do with bugginess or anything else. It's simply HTC being HTC.
[One (M7) General] artiemon:
The problem is getting any kind of coverage to raise awareness. The publication sites where coverage would lead to going viral also receive large advertising $ from HTC and affiliates. They don't want to bite the hand that feeds them.
[One (M7) General] markdexter:
Check out, galaxy s3 , Sony Xperia zl , galaxy s2, a lot of people are reverting back to android 4.1.2

You seem like a hard to please guy, if HTC released 4.2.2 and it was buggy, you would be complaining again.

It wasn't totally irrelevant.

Get a grip
[One (M7) General] NextNexus:
They DID release it! Just not in the USA for some reason. That's the problem.
[One (M7) General] gunnyman:
I'd be very happy with an announcement saying hey we found bugs and are fixing them or hey we decided to skip 4.2 and go to 4.3. But the silence is ridiculous.
[One (M7) General] monkeypaws:
The reason is HTC 's primary market is China. The rest of europ also runs the same M7 model. The US is always going to be the black sheep of the tech world when it comes to getting timely updates due to how our carriers all have something different. Sprint being the blackest of the sheep with their CDMA crap, etc.
[One (M7) General] gunnyman:
That doesn't explain the silence regarding the unlocked models sold directly by htc.
[One (M7) General] NextNexus:
Once again the unlocked and developer edition models don't need any carrier approval so this is not a legitimate excuse.
[One (M7) General] xcesivemastub8ah:
What's ridiculous is people complaining about manufacturer updates on xda-developers forums.... If the phone was locked down like the DNA was for a while I'd understand. But it isn't. You can have just about any software on your phone that you wanted. Not that many unlocked were sold in the US and if you bought a dev edition id imagine theyd assume you know what to do to get the latest greatest... Not really something HTC is going to lose sleep over
[One (M7) General] archheretic:
Same problem in Australia. I get carrier delays, but what is the issue with unlocked models?
[One (M7) General] gunnyman:
Unreleased software also means unreleased kernel sources. 4.2.2 based roms like Cyanogenmod 10 would be so much better with released 4.2.2 source dontcha think?
[One (M7) General] Quis89:
Lol at the bankruptcy statement. Timely updates are definitely not what is going to bankrupt HTC
[One (M7) General] NextNexus:
Poor update timing affects customer loyalty which affects future sales.
[One (M7) General] markdexter:
HTC must be quaking in their boots with this thread you have started, this thread could bankrupt HTC!!!

Does your phone work? Can you make and receive calls?? If yes, then what's the issue? What feature/features do you want the most from 4.2.2??

Please buddy, who really cares?? Your ranting about something you can flash right now, go to the development section, plenty of 4.2.2 roms there choose one, flash away, I'm sure the devs here will do a better job than HTC will!!

For me I've owned over 15 different android phones, this phones beats them all, it has everything. The best battery life I've ever had!
[One (M7) General] nullkill:
You are on XDA DEVELOPERS? If you have found the forum find the info you need and put 4.2 onto the phone. I don't care how fast a carrier does or doesn't update a phone because I do not buy phone based on that. I buy them based on developer support and let me tell you this phone has that in plenty. I agree it is BS that HTC Sony and others can not get timely updates but having hardware venders that provide crappy software support is nothing new to me. Been going on for 20 years. You ever own a sound blaster product??? So now that you have yelled and gotten it off your chest go on over to the DEV section and do something about it.
[One (M7) General] xcesivemastub8ah:
Aaaaand I'm done with this thread.
[One (M7) General] ste1164:
If your phone works fine now, great it doesnt need an update right now. Im sure HTC are working on it.
[One (M7) General] gunnyman:
Why? What about my statement is false?

maybe if we HAD complete kernel source for the HTC One crap like bluetooth and OTG would work properly.
[One (M7) General] Quis89:
You're in a minority sir...the majority has bigger things to worry about that what version number their phone is on. Like does it actually work?
[One (M7) General] biffsmash:
Every phone out has kept the USA waiting on updates, this is nothing new. The popularity of this thread, or lack thereof should show just how much of a none issue this is.

My phone with 4.2.2 is no better than it was with 4.1.2. In fact it's worse. It's quieter, and slower.

As with every other phone out there, you want updates, root and install them.

Case closed.

---------- Post added at 01:25 AM ---------- Previous post was at 01:23 AM ----------

Cm is always buggy, kernel source or not. It's an excuse.
[One (M7) General] shook187:
OP.... exactly what feature are you missing or in need of that you're so thirsty for an update? And if you're that thirsty why don't you just run a ROM?
[One (M7) General] lucky76:
I think the problem is more lag and bug in 4.2.2. Perhaps they can be skip 4.2 and go straight 4.3.
[One (M7) General] ajftl:
Haha u crazy for real
[One (M7) General] henrybravo:
Amen brother. There are too many people on this developer site called XDA that are using this site as a general tech support forum for their stock phones. This site offers multiple ways for people to run the latest and greatest software on their phones (4.3 is now available on this site for flashing on the One for the love of God) yet people still complain they aren't getting their official updates. THE HTC ONE IS A GOLDEN DEVICE FOR U.S. USERS - there aren't very many phones that give you the luxury of being able to just straight out flash the international version of a ROM with the latest code on a U.S. carrier specific version and have it run perfectly (I'm referring to the official slightly modified stock HTC ROMs which are available to flash on this very site; I realize AOSP still has a few quirks). If these people are too scared or apprehensive to unlock their bootloaders and flash a ROM, they shouldn't be on this site in the first place. I'm going to start calling out more people on why they are even on XDA because frankly I'm getting sick of reading all these people just using this place as general support or complaining site for their stock phones or people who insist on only using official OTA updates. They should be posting this stuff in the HTC Community or whatever it's called, or their respective cell provider's support forums. XDA is all about providing and developing solutions above and beyond what the manufacturers and cell companies are providing. If you're willing to take the time and learn a few things, you can take charge of your own device and not be dependent on the very well known slow U.S. carrier update schedule.
[One (M7) General] FangorX:
Are people really saying 4.2.2 has worse performance and battery life? I'm running Viper which isn't even based on the final public version of 4.2.2, and ElementalX, and I'm getting excellent performance. I can get 6-8 hours screen on time as well. People having problems must be doing something wrong
[One (M7) General] godutch:
Be honored, they consider the US their most important market, that's why you get the update last! Although it mustn't feel like this when you are a US user. They release the update first in smaller non-important markets to test the update and upgrade process, to iron out any rare bugs. (I am not just guessing this, somthing along those lines was posted on HTC Elevate that smaller less important markets get updates first because if a rare something like a 1/2000 bug were to be released a large market many many people would still be affected, they call it staggered release schedule)
[One (M7) General] Electronic Punk:
I don't believe htc consider Taiwan unimportant
[One (M7) General] EvilStevious:
Don't get me wrong, for the most part I like my HTC One 64GB, but HTC is worse than Samsung when it comes to releasing updates (or correctly implementing features in Android). I'll still keep using my HTC One until it is inadequate to run current Android apps, but after dealing with their support department, I am done with HTC.
[One (M7) General] wpbcubsfan:
I for one want 4.2.2 for my T-Mobile version so I can have Wifi Calling. I'm running a 4.1.2 version of Trickdroid because I need this feature. I tweeted to [MENTION=2463754]HTCUSA[/MENTION] and here was their response:
[One (M7) General] Nippero:
Why are so many people just defending and making excuses for HTC?

Regardless of how easy the phone is to root and the existence of a great developer community, HTC has its responsibilities as a company.
[One (M7) General] nullkill:
First because this is XDA DEVELOPERS not XDA ***** fest like so many of you think it is. Wrong place for this crap. Second HTC has released the update for 4.2.2. AT&T Sprint and T-Mobile have not. This is not HTC fault but yours as you bow down and do what ever these cell companies want. How is this HTC fault when they have made the update and released it already? HTC is done with 4.2.2 your cell phone provider isn't done screwing it up yet. So use this site for what it was made for and fix your problem or please go somewhere else and find someone who gives a ****.
[One (M7) General] monkeypaws:
If you feel so strongly that this sir is just for developers, move on please. There is a "general forum" for a reason . Its not lie this it's being posted in the dev sections. People who don't root come here for resources. See who are you? A mod? Report this thread if you feel like *****ing so much.
[One (M7) General] bbedward:
I think the ATT/Tmo/Sprint people understand. It's the people who bought a US Unlocked Developer Edition directly from HTC who don't.

I don't care since we have the 4.2.2 available here in the forums.

I do care about the google edition and 4.3 though ;)
[One (M7) General] ingenious247:
Seeing that the discussion seems to be getting a little bit out of control here, I thought I'd chime in

This is not a "hackers only" website. This is not a "developers only" website. Everyone is entitled to their opinion, whether they are a user or a developer.

I have flashed ROMs/mods/radios/scripts since the MyTouch days.. that doesn't make me any more important than a first-time user or someone who likes to keep their phone stock, and who wonders why HTC isn't keeping their word, when they are obviously using their "timely update" statement as a marketing ploy.

Flashing/creating ROMs/mods is pretty cool, it's great that we have options for those that want to try things out and like to tinker with their devices. For me personally, I think the mfg's are starting to code features at a level that makes leaving the stock ROM less important. I find that the stability issues and loss of features just to run the next iteration of CM or PA or whatever kernel everyone is obsessed with at the moment isn't worth it TO ME (I'm sure many others would disagree, and that's what is great about xda - it's for everyone)

So that being said, it sure does matter TO ME that HTC pushes out updates in a timely manner. And I would much rather see someone starting a discussion for everyone to possibly raise the level of awareness to the mfg of this displeasure, than to sift through a 99 page kernel/port thread about how this/that feature doesn't work right, or a thread about how they can't get back to stock or they can't root the newest update. But I surely wouldn't go into that thread and start bashing people about it, because guess what? To each their own

So to the person(s) in here trying to bully "non-developers" and acting like their intelligence level is far superior to other users because they don't like the thread topic need to calm themselves. I guarantee no developer worth their salt would act like that, and if I see any more bullying I will report it to the mods.

Have a nice day
[One (M7) General] jotha:
Thread cleaned

IF there is somebody to decide which threads are allowed or not, it is surely not somebody with "senior member" in his title ;).

cheers
[One (M7) General] xcesivemastub8ah:
A responsability to give you a properly working product. Which they've made good on. The dev community is a small fraction of their costumers and they really have no responsibility to help it out. Even though they have through their dev website and whatnot. I don't think people here are defending or making excuses for HTC so much as they are against the whining. youre phone works as it should. Nobody shortchanged you. You're asking for the latest/greatest because you just have to have the newest things. You're one of those people. That's fine. Be that person. So what's stopping you from coming on here and putting a 4.2.2 ROM on your phone again? Is it HTC? They unlocked your bootloader for you. They don't have to. But they did. You people come in here demanding HTC give you what you WANT, not NEED, and people get tired of it. It's not defending or making excuses.
[One (M7) General] Nippero:
First, quit making assumptions about me, its idiotic.

Second, a company's responsibilities extend far beyond just providing you a working product. Companies make many promises.

Promises relating to warranties, updates, a certain expected level of performance and user experience, etc.

Third, HTC has made promises of "timely updates" for the HTC One and several other devices in the past. They actually broke a promise (to update the One S with 4.2) earlier this month. Google "HTC broken promises" and you'll find plenty of info. Stay quiet and they could just do the same thing to us or users of their other devices.

Fourth, right, they dont have to do anything they dont want to. They could have left everything locked up and made no promises. But the fact is they let us unlock the bootloader and made promises in order to entice us to buy their device, not because they're just nice people.

Fifth, complaining customers are just as valuable as competition to innovation and progress. If you dont want to see people make valid complaints, dont open threads like this. Its not like "us people" are spamming up every thread we can.
[One (M7) General] bbedward:
Moral of the story: buy a nexus if you're a developer.

To name a few 4.2 things for developers: daydream, multi-user, lockscreen widgets.

It's generally a good and highly suggested practice to test on a physical device before to avoid problems. If I wanted to implement any of the latest APIs in an android app I would want a device compatible with that API level.

Also, developers benefit the end users and ecosystem as well :good:

---

Anyway, I understand the grief at HTC. Even though I'm sure 90+% aren't developers. But this was known going into it (see: HTC's update history).

If you're a developer who wants the latest APIs you should get some nexii (I have a GNex and a new N7 :angel:)
[One (M7) General] Nippero:
Yep you're probably right. But damn, with them making promises, creating such a nice looking device and their declining market value; i thought they would actually change and fulfill their promises.

Originally was going to go for the Nexus 4 or wait to see if Google comes up with a newer model but I couldn't resist the One.

And it has been great so far, I'm in no rush for official 4.2.2 since I'm happy as it is right now.

It just bothers me when companies lie (not saying that HTC has gone that far in this case... yet) and its even worse when people make excuses for them.
[One (M7) General] henrybravo:
Look up at the address bar in your browser and you'll see the word "developer" in the URL. It is absurd for people to come here and complain that their phone isn't getting updates when you can just unlock your bootloader via an official method provided by HTC and then flash a ROM. Official stable 4.2.2 base from HTC has been available in the dev section for 2 months now. Same goes for the people with the unlocked developer editions. Take your complaints directly to HTC or go to your cell provider's support site. This site is about overcoming these issues, not whining about when HTC or your particular cell provider is going to bless you with an update. I understand if some people don't want to flash a custom ROM that's been tweaked by some unknown person, but there are flashable stock ROMs. If someone doesn't want to flash a ROM or mod from this site then why are they even here in the first place? They are absolutely not contributing to the XDA community, if anything they are just cluttering up the place with their questions.

There have been threads similar to below, not necessarily in the One section:

Joe Blow: "Hello everyone, I'm not trying to be a noob but the volume on my phone is a bit low, does anyone know how to fix that?"

Response: "Yes, it's a simple fix, just flash the sound mod in the dev section that increases your volume, it's simple and works like a charm on all stock based ROMs."

Joe Blow: "I'd rather not unlock/root my phone and flash some mod, is there another way to do it? By the way, when is the official OTA update coming out? I've been waiting forever!"

Response: "There's an updated base on this site that plenty of people have been running for two months that fixes many issues".

The stuff like above does not belong on this forum, whether it is in "General" or not.
[One (M7) General] SLver:
wow a lot of great answers (and strong but true) here... well as someone who learned about the basics of ADB (never used before), follow the process of revone, the unlock HTCdev method, and the process to do the firmware update is something worth to learn (and enjoy) I always used the tools and with a samsung is really easy, but with the ONE I had to learn these things, and I think that is what XDA is for...

The only serious question I can do is: why do you get the ONE if you know (because is commonly know) that HTC is bad with the updates (in the US), if is so important to the OP?

without doubt regular updates could get "a lot" more users but w/e, the ONE is an awesome device out of the box =p
[One (M7) General] owen_li:
Agreed. Totally disappointed by the US unbranded version. :(
[One (M7) General] ingenious247:
It is this condescending tone that again and again creates conflicts with users who are here to enjoy the many benefits of xda. There's sections on theming, Q&A, apps, etc. And one or two subsections on development for every device. The developers would be NOTHING without the users to beta test their apps/ROMs. In fact, limit the site to developers only and the number of the site's members would get so low they wouldn't be able to generate enough income to even keep the site running. You're like the dude who wants to run a business completely devoid of customers. Who would they develop for?

Where are you going to get the thousands of users to test, promote and ultimately buy these apps that otherwise have no real marketing?

Stop nitpicking because I guarantee you if I search all your posts I'll find you "complaining" about something. Right now you're complaining about complaining, which I find amusing to say the least.
[One (M7) General] henrybravo:
I wasn't saying to limit the site to developers only - obviously that is silly, I am just mostly a user myself, a somewhat helpful one (1:3 thanks/post ratio, which is close to your ratio as well). I'm just saying that people should be aware they are on a developer site for theming, Q&A, apps, etc. (to use your words) and this is no place to complain about updates when this place is overflowing with new ROM bases and updates out the wazoo.

Feel free to search my 1500+ posts, I've never complained about lack of updates. That is one reason I'm an active user on this site in the first place. And you're complaining about my complaining if you want to play that game of words.
[One (M7) General] ingenious247:
My point isn't to point a finger at you personally, but without the user base complaining to the high heavens about the slow US updates, nothing would have changed, ever. At least now we have seen some traction if not from the Mfg's and the Carriers but Google themselves, addressing the problem by making updates available to the core framework apps of Android (Maps, Hangouts, etc) without needed to update the OS in it's entirety. And while the complaints that are helping make actual change may not have stemmed from a specific thread on xda, it certainly raises awareness as the Mfg's, Carriers and Google do visit the site and scope out what's going on.

Jumping on a user who is just voicing the same concerns we all have isn't friendly, or productive. I just get tired of seeing long time users, who are supposed to be helpful and offer guidance, instead incite anger and arguments because they're "tired" of seeing the same thing over and over. No one is making anyone read the entire thread or participate in it, they knew what it was from the title/OP, they just want to come in here and bash someone because they're having a bad day or they feel "intellectually superior" because they know how to use ADB or flash a pre-packaged zip file lol
[One (M7) General] Hunt3r.j2:
I'm fully willing to bet that the Dev edition is going to end up getting the update right as it enters testing by AT&T because they're the same phone.

So you can rest easy knowing that the Dev edition will get the update soon while the ATT version will probably get it months from now.