yashsingh1/xdaforums huggingface dataset:
[Nexus 7 (2013) Q&A] sfhub:
Can someone who is running custom recovery and has bad/frequent reboots install the this update.zip and see if it alleviates your reboots?

Please let me know what version of the OS you are running and if you are on JSS15J or JSS15Q, whether you updated via factory image or OTA.

I am 99.99% sure nothing bad will happen to your system and this will not affect your ability to get OTAs, nor change any system files, nor affect touchscreen, nor affect GPS, ...

EDIT: I moved the discussion and attachment to this thread:

http://xdaforums.com/showthread.php?t=2422066
[Nexus 7 (2013) Q&A] gadzooks64:
I posted on 8/21 and it is now 8/27. I cleared the Google apps and uninstalled updates just to hedge my bets.

I had a reboot in the last 24 hours, don't recall exactly when.

My 2012 N7 received the update yesterday (finally!) but my 2013 had yet to get it. I stopped by this morning and grabbed the update .zip and sideloaded it. Unfortunately my internet went out and I'm tethering my phone to write this post so I haven't had a chance to put the 2013 through its paces.

I did fire up Maps and it locked on just fine but that was never really the issue. I haven't bothered to see if it will hold lock or repeatedly lock on yet. I have read that the GPS is fixed with the update but the reboots are not. A friend had his 2013 update a few days ago and reported several reboots since then.

Man I hope this is resolved soon.
[Nexus 7 (2013) Q&A] boricua95:
Went strong for 23 days since the day I got my 32gb. Rebooted today with the new update.
[Nexus 7 (2013) Q&A] hughlle:
the reboots aren't random for me. If i open the camera app, 3 seconds later i have green artifacts on the screen and it locks up, then reboots itself. Every single time i open the camera. And every single time i attempt to watch a youtube video it will reboot. Pretty unimpressed.. On JWR66N. Might have to look at a custom rom or something tomorrow, also if not just so that i can have the volume button mapped the correct way during landscape use.
[Nexus 7 (2013) Q&A] boricua95:
Sounds like you have hardware issues with the GPU. Exchange it.
[Nexus 7 (2013) Q&A] hughlle:
Yeah. Artifacts usually mean bad things from my computer experience. Gonna give it a flash tomorrow, cm, or the J something image. See if anything changes. If not then I'll get on the horn to Asus and see what their warranty service is like.
[Nexus 7 (2013) Q&A] rtj_jr:
Trying to track down the programs that cause a freeze and reboot on my Nexus 7 2

Trying to track down the programs that cause a freeze and reboot on my Nexus 7 2, so far...

Causes Freeze and Reboot:

YouTube (latest rev)

Angry Birds - Space

Facebook

IMDb

Chrome

Currents

Works Good:

YouTube (old rev)

Ted

Precision Timer

Play Store

Angry Birds - Seasons

Google Earth

BBC News

Calendar

E News

Solitaire

FireFox

Camera
[Nexus 7 (2013) Q&A] appelflap:
Just got my firsr random reboot on my half year old Nexus 10

Just saying... Never ever had a problem with it (used it quite intensively for months now). This happened with the newest 4.3 update (JWR66Y)

From this I'm inclined to infer that the random reboot issue on the N7 (2013) is a software issue.

Rolling back to 4.2 on my N10. Nothing worse than a random reboot issue.
[Nexus 7 (2013) Q&A] Nate2:
Bump.

Could one of you look through the logcat on your device to see if you are getting the same errors I see in the Emulator in the link above?
[Nexus 7 (2013) Q&A] TheDarkDefender:
I get reboots too.

Last boot reason: watchdog
[Nexus 7 (2013) Q&A] hughlle:
Got the JSS15Q update overnight, issues are gone :)
[Nexus 7 (2013) Q&A] TheDarkDefender:
Wasn't that a few days back? Or is this another new update? Cos 15Q came quite a while back.

Sent from my Nexus 4
[Nexus 7 (2013) Q&A] hughlle:
Had my tablet since yesterday morning, it did an update during setup which put it on the 66N level, then it got an ota overnight and this morning is now at 15Q without any issues. Don't know what the most recent update available is, but that's the one I just got, and its certainly improved the stability.
[Nexus 7 (2013) Q&A] TheDarkDefender:
Was it at 15Q before the update came?

Sent from my Nexus 4
[Nexus 7 (2013) Q&A] tonker83:
It can take awhile for it to roll out to everyone. Some people get updates weeks later if they don't force it.

Anyone I think it might be the 16GB batch that has the most problems. I rarely see 32GB owners saying they are having reboots.
[Nexus 7 (2013) Q&A] TheDarkDefender:
Yeah, i guess. This is really pissing me off. Do you think i should get a replacement?
[Nexus 7 (2013) Q&A] tonker83:
If you can, might as well. I'm about to take this one in and upgrade to a 32 and see how that fairs.
[Nexus 7 (2013) Q&A] hughlle:
It updated during setup so don't know what the very first version was, it update to 66n. A day later and it's updated to 15q. That's all. Still can't get it to connect to ,my computer though despite the update.
[Nexus 7 (2013) Q&A] sfhub:
First update was JWR66N (devkeys) to JWR66N (releasekeys) (essentially not really an update).

Second update was JSS15J or JSS15Q depending on whether you connected before or after they pulled JSS15J.

If you connected before they pulled JSS15J, then you have a third update to JSS15Q.
[Nexus 7 (2013) Q&A] smurphdogg:
Exact same thing here. Installed update then hours later while my tablet is idle, it rebooted on its own. Only reason I knew it rebooted is because of my xda notifications popped up. They only show up when I reboot the tablet.
[Nexus 7 (2013) Q&A] Solentice:
I'm getting this reboot too. No problems on my 32GB Nexus 7 2013 from day of purchase, then received the JSS15Q this Monday and reboots every once in a while after use. Some apps updated also so I can't for sure say its just the update :confused:
[Nexus 7 (2013) Q&A] boricua95:
Still no reboots here even after the update.
[Nexus 7 (2013) Q&A] Bob Smith42:
Yes.

My 16GB crashed a couple times every day. I suspect (unscientific) it was related to wi-fi because I had a major issue once after turning on wi-fi. Possibly scanning local ap's or connecting, unsure. So I turned off background wi-fi (off) location checks, and only used wi-fi when I could control my own and make a good connection. No roaming with wi-fi on. Seemed to do the trick after factory reset, because reboots stopped. But I broke my screen, so I stopped testing and have no conclusions.

I replaced the broken 16GB with 32GB and adb updated to latest Q version. As far as I can tell in last 5 days I find no trace of issues with rebooting, nor touch, etc. Very nice. If you can replace yours with a 32GB I suspect it might help.

I did not think about a difference between 16 & 32 until mentioned here. Good suggestion in my opinion.

If it is a wi-fi problem a good test is to set airplane mode, see what happens. Did not try this though.

Also I got a case for my 32GB so I hope it has nothing to do with how I was holding my 16GB without a case. LOL
[Nexus 7 (2013) Q&A] TheDarkDefender:
Thanks man. I shall try without the wifi now. :)

Sent from my Nexus 4
[Nexus 7 (2013) Q&A] sfhub:
Well that could be a wi-fi problem or it could just be a generic network problem that goes away because there is no network activity with wi-fi off.

For example, I saw earlier there was an Android crash on NetworkStats log rotation. If you shut wi-fi off, then that crash would go away, but the problem wasn't necessarily with wi-fi, but the NetworkStats log rotation.

It would however be a clue that wi-fi and/or network could be involved in the issue and it could even be that wi-fi is solely the cause, but it requires more information on the crash to narrow down the root cause.
[Nexus 7 (2013) Q&A] Muikkuman:
Anyone having problem with notification light rarely blink?
[Nexus 7 (2013) Q&A] hughlle:
That would require the tablet to actually update my emails in a timely manner. I got one an hour and a half ago, phone and n10 immediately notified me, n7 still sat there happy as Larry without the email.
[Nexus 7 (2013) Q&A] Solentice:
UPDATE: Well apparently resetting my Nexus 7 to factory actually fixed the rebooting issue. I had spoken to Google support(bought Nexus direct from Google) and the rep mentioned I could possibly have a corrupt update. Did a full wipe and restore and the 15Q update was already installed after the initial setup. Downloaded some of the apps that seemed to trigger the reboot earlier and nothing, they all worked without issues. Have been reboot free for a few hours now so let's hope that's all it was. :D
[Nexus 7 (2013) Q&A] Bob Smith42:
Right.

And, if there are multiple problems causing crash then one single approach might never get the credit for isolating the problem. LOL

I painfully remember the 101 Transformer dock warranty on early versions. Replacing a circuit board so the battery held a charge. But, ASUS was partially excused from blame because a second battery was new for Android devices. Still it took weeks/months to isolate the causes.

In the case of the Nexus 7 (2013) it will be very difficult to find the root cause as Google makes Firmware & Software updates, and who knows if ASUS is working to modify components. It seems there has been little transparency or communication on resolving the reported problems. Who is responsible for these communications Google or ASUS?

PS: After JBQ quit I'm no longer confident we will get a timely AOSP release on the Nexus 7 4G (initially 3G without carrier 4G plans). Lack of open source will make it even more difficult to identify problems and fixes on the LTE (yet no 4G carrier plans?) Nexus 7. Hope I'm wrong.

I'm telling my associates to wait before buying any Nexus 7 (2013).
[Nexus 7 (2013) Q&A] Nate2:
I think someone in this thread mentioned he had an update (from JWR66N? ) to JWR66V before getting the JSS15J update.
[Nexus 7 (2013) Q&A] sfhub:
I'd be very surprised if that happened. Had one since before release and the jump went straight from JWR66N to JSS15J, until JSS15J got pulled in favor of JSS15Q.

They probably confused with some release for OG N7.

---------- Post added 30th August 2013 at 12:00 AM ---------- Previous post was 29th August 2013 at 11:55 PM ----------

IMO that is actually what is going on with the reboots, there are multiple causes, some hardware and some software. IMO Google will wittle away at the causes little by little and Asus will eventually make some manufacturing adjustment as well. These will limit the damage and the ones that can't be fixed in the field through updates, they'll just leave for the RMA process to handle.
[Nexus 7 (2013) Q&A] jdkadius:
I got the JSS15Q update and was good for about 60 hours before it rebooted this morning.
[Nexus 7 (2013) Q&A] TheDarkDefender:
Has anyone mailed/called Play Support regarding this? If yes, please enlighten us with the responses.
[Nexus 7 (2013) Q&A] sfhub:
I'll save you time and give you the short version.

First we've heard, try a factory reset, if that doesn't work we'll set you up with an RMA.
[Nexus 7 (2013) Q&A] TheDarkDefender:
Did that. Flashed a jss15q factory image and completely wiped the device. Still no luck. Reboot happens even on idle.
[Nexus 7 (2013) Q&A] Anderson2:
I'm a newbie so take what I write with a grain of salt, but my experience might shed some light and possibly help someone else.

I have a rooted but otherwise stock rom nexus 7.2 (2013) with the first 2 updates installed, but not the last one (q?).

I had freezing 2-3 times a day (and maybe a reboot or two). This is what I noticed about the freezing:

1. Not app specific

2. Never happened when I was using the tablet without a case (while waiting for the case to arrive). With the case (Moko slim) freezing occurred 1-2 times a day.

3. Freezing occurred when using with case fully folded back on itself.

4. ** when frozen, if I moved the case flap containing the magnet a half inch away from the back of the Nexus, freezing stopped - and - *returned when I brought the case flap back closer.

I therefore thought that perhaps the case magnet was part of the problem. Too strong a magnet or inadequate shielding in case or back of the new nexus.

Did an experiment: used nexus without a case for 1.5 days. No freezes! I now have a different Moko case on to see if freezing recurs. Too soon to tell.

Question: has anyone had freezing in a nexus used naked, without a case?

(I didn't pay attention about the rare reboots but "think" they also only happened with the case on).

FWIW.
[Nexus 7 (2013) Q&A] sfhub:
Have blurex and moko magnetic wake cases, no reboots as long as I stay away from chrome.
[Nexus 7 (2013) Q&A] danvee:
In answer.. Yes.

Totally stock. Before and after 15Q.

With no case, Moko case (magnetic), ASUS travel case (no magnet).

No difference....
[Nexus 7 (2013) Q&A] TheDarkDefender:
Same here. No case. Just got it out and added a screen protector. Freezes and reboots as well.
[Nexus 7 (2013) Q&A] Anderson2:
Maybe there are many causes.

In my case, no more freezes.
[Nexus 7 (2013) Q&A] TheDarkDefender:
So one of them suggested i turn off the WiFi and check. I'm glad to say that works, my flo went hours without any reboots with WiFi turned off. I turned it on, and witnessed a reboot within a couple of hours.

I took a log of the reboot, and the last boot reason was ''Watchdog", which means some driver has derped. ( source : francisco franco)

So I've currently come to the conclusion that the wifi drivers (or maybe the WiFi hardware itself) is causing the issues.

If someone compiles a kernel,with a different set of WiFi drivers (prima drivers for example), or if there's a kernel already with WiFi drivers other than stock, we might be looking at a good solution here.

Just my two cents. Feel free to correct me if I'm wrong.
[Nexus 7 (2013) Q&A] sfhub:
Watchdog gets called automatically if the Android system becomes unresponsive.

It is a failsafe in case the system hangs.

It could be the WiFi drivers or it could be some other part of Android system that depends on using the network.

Earlier someone posted a crash in the NetworkStats log rotation. The obviously would be greatly reduced if WiFi was turned off.

Whether the problem is in the WiFi driver or something that depends on network activity or both needs more information to determine.
[Nexus 7 (2013) Q&A] Anderson2:
FWIW, I did read that there was a problem if both wifi and bluetouth are turned off (or unavailable).
[Nexus 7 (2013) Q&A] Nate2:
Strange that Google didn't test these basic things before releasing the version. Just saying...
[Nexus 7 (2013) Q&A] cobyman7035:
try different roms/kernel combos! i think my reboots have lessen now, haven't had reboot in 2 days lol

i've read cool rom + elemental X kernel = NO reboots! im on unknown rom but elementalX kernel
[Nexus 7 (2013) Q&A] seiweilyn:
i think so.but i think it's not as simple as we think it ought to be.
[Nexus 7 (2013) Q&A] Nate2:
These ROM/kernel combos... do they pass Google's Compatibility Test Suite (CTS)?

ref: http://source.android.com/faqs.html#compatibility-test-suite

If they don't, some standard Google Android functionality might not work.

Some people may not want to install something that deviates too far from what Google intended Android to be like (or if something fundamental got broken), if you know what I mean.

Just my humble $0.02
[Nexus 7 (2013) Q&A] TheDarkDefender:
Ah i dont care. Im sure many don't. Many of them wouldn't run stock just to stay close to CTS or whatever. We all know Stock is boring. What's the whole point of xda and custom roms if you want to run stock?

Btw, Cyanogenmod try to stay as close to CTS as possible. If you're looking for such a rom.

Sent from my Nexus 4
[Nexus 7 (2013) Q&A] wweeii:
Had reboot problem too. Just tried flashing faux123 kernel with rooted stock rom, it definitely seems to help. It stayed reboot free for 8 hrs, before I had reboot 2~3 times every hour.
[Nexus 7 (2013) Q&A] Nate2:
All device manufacturers are required to run and pass Google's CTS tests on their Android versions before they can legally/officially include the Google Play Store app on their device.

Here's a sample of what gets tested (when I looked at it about a year ago) : http://www.androidtablets.net/forum...lly-google-android-compatible.html#post224474

These tests are a quick way to tell if something got broken when a change is implemented.
[Nexus 7 (2013) Q&A] TheDarkDefender:
Whoa. I'm surprised. Flashed elementalX kernel today (stock rooted) and haven't experienced reboots till now.

Sent from my Nexus 4
[Nexus 7 (2013) Q&A] h4r0ld:
Am having the same problem, random reboots all the time, am so mad, i've been reading and a lot of people have this issue.
[Nexus 7 (2013) Q&A] fkfs9:
I flashed the elementalx kernel and it has been 6hours with no reboot. I'm on stock 15Q, updated with latest version of twrp.

Now I'm wondering is there anybody on the same config as me having any reboot issues?
[Nexus 7 (2013) Q&A] h4r0ld:
I flashed the elementalx kernel too, stock rooted rom and got 1 restart after 2 hours. Still testing.... but restarts are less often now.

---------- Post added at 10:50 AM ---------- Previous post was at 10:40 AM ----------

Still not restarting?
[Nexus 7 (2013) Q&A] fkfs9:
Did u update the latest version of twrp?
[Nexus 7 (2013) Q&A] :
I've had a handful of reboots yesterday and today. Just an hour ago it rebooted and got stuck on the "X" booting logo. A call in to google support had them factory reset my tablet to get it back. Not a good omen so far.
[Nexus 7 (2013) Q&A] paranoid android85:
Just got my first reboot right now. I'm thinking it's a bug in 4.3 my n4 had a random reboot on stock. Other then that, it's been fine
[Nexus 7 (2013) Q&A] dustindw:
I have had 3 or 4 random reboots since I got mine via Amazon yesterday. I am hopeful it will not continue.

I also can't get Chrome Beta to run anymore... it just crashes right away. I looked at the details in the error report prompt that came up after it crashed (to send to Google) and it mentioned something about a database issue. I even uninstalled and re-installed Chrome Beta and that didn't seem to help (and that was after clearing all the data and cache).

Chrome (non-Beta) also seems to be behaving a little strangely right now - but it could be related specifically to the XDA pages I've been browsing (go figure)... I'm not totally sure though.

Anyway, I will be a little concerned it these random reboots continue without any kind of software update to fix it. Other than those reboots, I've been really enjoying this device. I absolutely love the screen, and it is overall very speedy.
[Nexus 7 (2013) Q&A] JGLChilly:
I'm getting the same thing. Gonna return it tomorrow. Such a gorgeous tablet, but not stable.
[Nexus 7 (2013) Q&A] rxnelson:
Several have reported constant refreshing on xda after signing in. I've seen it myself as well.
[Nexus 7 (2013) Q&A] player911:
They factory reset it remotely? Or had you factory reset it?

XDA app or website? Why use the web when the app is great?

Sent from Nexus 7 FHD from XDA Premium HD
[Nexus 7 (2013) Q&A] dustindw:
Ah, yes, I have seen that behavior myself as well. Glad to hear I am not the only one!
[Nexus 7 (2013) Q&A] :
They had me perform a factory reset. I haven't installed as many apps this time around in an attempt to isolate any problem apps. I also had the Chrome browser crash instantly so I just use Firefox for now. These bugs will get fixed, no worries. the hardware is a serious improvement and at this price point it's worth putting up with these minor inconveniences for the time being.
[Nexus 7 (2013) Q&A] postnick:
I've had two that I saw yesterday, and three today. They always came after I set the tablet down. I have not noticed any rebooting issues with the first Gen N7 running 4.3. I'm hopeful some software update will fix it.
[Nexus 7 (2013) Q&A] Lehocki:
I'm all factory 16 GB bought it today at Staples everything was a ok till now. Got the 2 updates this morning played with it for a few hours turned it off plugged in to change. Installed all my apps set tablet up, started browsing on XDA app jumped to Dolphin browser and it just rebooted. Tried it again, same result tried it the 3rd time same thing.
[Nexus 7 (2013) Q&A] crystalstylez:
I think it's probably app compatibility that are causing the reboots.
[Nexus 7 (2013) Q&A] casonswag:
I havent gotten a RR yet on my 32 bought mines when they first released

Sent From My Fresh Nexus 7(2013)
[Nexus 7 (2013) Q&A] lorentholcke:
Exchanged my wife's 16gb for a new one and now she gets no reboots even with the same apps. My 32gb still has had no reboots. Whatever the problem is, I'm sure a quick software update will correct it.
[Nexus 7 (2013) Q&A] Bob Smith42:
I got a few reboots, not many. At most one a day.

The last one caused a Launcher crash dialog. The entire home screen reverted to factory - I lost all my personalization. But, my apps were still installed from the Play store. So this is the first crash that was actually destructive to something.
[Nexus 7 (2013) Q&A] uthkuknwme:
No random reboots for me, I actually fell asleep last night watching Netflix and it was still running a couple hours later when I woke up
[Nexus 7 (2013) Q&A] rxnelson:
Anyone on here rebooting with 32gb model? Shouldn't matter but it seems most have reported problems with 16gb.
[Nexus 7 (2013) Q&A] stealthj:
I had my tab for 3 days now. Was sitting at my desk today, tablet on standby, then lit up with Google logo. One random reboot (that I know of)..... I wonder if it does this at night or other times

Edit: mine is 16gb also.... RAM module issue?
[Nexus 7 (2013) Q&A] rxnelson:
Install bootlog uptime to monitor for reboots.
[Nexus 7 (2013) Q&A] CiDhed:
I had a few on Saturday but none yesterday or today. I think it was just an app glitch that was causing it.
[Nexus 7 (2013) Q&A] billownz:
Wow, really glad that I'm not alone here. I've been getting 1-2 reboots per day (16gb). Very annoying. I think I may exchange it right before the return policy expires.
[Nexus 7 (2013) Q&A] h4r0ld:
Yes, I installed the last version avaliable on the page (2.6.1.0).
[Nexus 7 (2013) Q&A] fkfs9:
Hmm thanks for the update.
[Nexus 7 (2013) Q&A] TheDarkDefender:
Nope. Still running surprisingly well.

Thank God it was a software issue, probably Google's fault. Now i don't have to break my head over returning this back.

Sent from my Nexus 4
[Nexus 7 (2013) Q&A] wweeii:
I flashed the faux123 kernel and that fixes the reboot too. However Im still sending mine back for RMA because the standby battery life wont last more than 20 hrs, even without any apps installed.

If I check the log I see that there is a process that constantly resets the modem/gss subsystem.

There is obviously something wrong with the hardware still, and sometimes a new kernel wont fix it.
[Nexus 7 (2013) Q&A] TheDarkDefender:
Ah ok. Could you enlighten me on what to check in the log? The steps to reproduce,so i make sure i dont have the same issue. Thanks.

Sent from my Nexus 4
[Nexus 7 (2013) Q&A] wweeii:
Root your phone and install a terminal app.

In your terminal, run

su

dmesg

You might see that it is filled with message about gss subsystem reset and it never stops, run dmesg command a couple of times to see if new entries are added continuously.

I described the dmesg here

http://xdaforums.com/showthread.php?t=2429039

Alternatively, run

su

logcat

You might see that something about rmt_storage keeps filling up the log and never stops.
[Nexus 7 (2013) Q&A] TheDarkDefender:
Oh damn, i have the exact same issues. :-\
[Nexus 7 (2013) Q&A] TheDarkDefender:
I'm still hopeful this is software related. The battery issue is caused by the wake locks triggered by the service you mentioned above. I checked with another guy and he has the same. So I'm just gonna wait for the next update and then decide on the RMA,provided it doesnt take long.
[Nexus 7 (2013) Q&A] tonker83:
So I fixed my Reboot issue by getting a new one. still a 16 gig but so far zero issue. Last one was even unable to be over clocked past stock without issues. This one is running at 1.87 GHz with zero problems.