yashsingh1/xdaforums huggingface dataset:
[Nexus 7 (2013) Q&A] hackel:
I'm still running stock, unrooted, and my random reboot problems went away after the last update to JSS15R. Now, seemingly randomly a day or two ago, it started happening again. Same symptoms as before, it reboots itself when it is sleeping/charging, not while using it. It's certainly frustrating since I thought the problem was finally solved over a month ago! Any ideas? Not sure how to narrow this down. Quite a lot has updated itself recently...maps, hangouts, google keyboard, text to speech, etc. Thanks for any suggestions.
[Nexus 7 (2013) Q&A] TheDarkDefender:
Custom kernel! Preferably franco or elemental x

Sent from my Nexus 7²
[Nexus 7 (2013) Q&A] Osiris19:
There's really no fixing it. I'm running Franco and it reboots constantly.

Sent from my Nexus 7
[Nexus 7 (2013) Q&A] TheDarkDefender:
Ah. I don't know. Custom kernels fixed mine.

Sent from my Nexus 4
[Nexus 7 (2013) Q&A] Osiris19:
Its really random. I run PA RC2 with the latest Franco and had reboots sometimes like 6 times in a span of five mijutes!, and then it would level out for awhile and do it again. Then I read that turning GPS off fixed it. So I did. Went smoothly for a day or two and then I installed TouchControls which installs a different kernel to slow you unlock the device with gestures when the screen is off and it started rebooting again after I uninstalled it and reflashed Franco even with GPS off. I have a solid 24 hours of uptime strangely now so idk. This is my second nexus 2013. My first one had all kinds of horrible screen issues. My only complaint with this one is the reboots and the light bleed but that doesn't bother me much. I was gonna try exchanging it again but I don't know if I can anymore.

Sent from my Nexus 7
[Nexus 7 (2013) Q&A] TheDarkDefender:
Hmm. I hear ya. That's a shame man. You RMA'd the first one and got this?

Sent from my Nexus 4
[Nexus 7 (2013) Q&A] Osiris19:
No! I had accidental coverage. I'm thinking of RMAing this one if best buy won't let me exchange. How long does it usually take?

Sent from my Nexus 7
[Nexus 7 (2013) Q&A] TheDarkDefender:
Umm.. Not sure. Never did.

Sent from my Nexus 7²
[Nexus 7 (2013) Q&A] Osiris19:
I was reading like 10-20 days. Ouch.

Sent from my Nexus 7
[Nexus 7 (2013) Q&A] Hamza141:
Has anyone received the 4.4 update yet?
[Nexus 7 (2013) Q&A] danvee:
Nope.
[Nexus 7 (2013) Q&A] shams6:
How's is reboot issue after updating into kitkat?
[Nexus 7 (2013) Q&A] sojourner_tim:
It's not fixed for me. 3 reboots in the last 18 hours. Also, the touch issues aren't fixed either. I've already ram's mine once and they didn't do anything except wipe and reflash from what they would tell me. Guess I get to go without my nexus 7 for another 2 weeks or live with it rebooting all the time.
[Nexus 7 (2013) Q&A] sfhub:
That's your problem. If you RMAd it instead of RAMming it against the wall there would be better chance for success but possibly less satisfaction. :)
[Nexus 7 (2013) Q&A] sojourner_tim:
Hahaha. That is true. It turns out both things result in a broken device so there really isn't much difference I suppose.
[Nexus 7 (2013) Q&A] hackel:
No random reboots so far, 24 hours into running KitKat. Fingers crossed!

Sent from my Nexus 7
[Nexus 7 (2013) Q&A] Cares:
I just bought my shiny new Nexus 7 from the $50 off Staples deal. I had like 10 freeze ups and reboots when just updating the stock Google apps. I did not unlock bootloader or root yet. What the heck?
[Nexus 7 (2013) Q&A] crachel:
After full wipe and flash of Kit Kat system image, my device is STILL rebooting...
[Nexus 7 (2013) Q&A] shams6:
Same as you. Today i did that, several time reboot after updating to kitkat. Now revert back to 4.3, slim bean ROM which gives me less reboot than any other ROM and very good customization .
[Nexus 7 (2013) Q&A] crachel:
KRT16S does

not

fix the reboot issue.. had one while using Google Maps just a few minutes after updating
[Nexus 7 (2013) Q&A] ramdyc:
I'm just popping in here to give my experience with the random reeboots, which I believe determines that it is a hardware problem.

Currently, I'm on my FIFTH Nexus 7. I have done exchanges at 4 different Best Buys in the SF Bay Area. The first 4 all had random reboot issues, with AND without custom kernels and roms. Some of them were better than others and I had believed, a couple times, that I had finally gotten one without random reboots. However, within a few days I'd be getting random reboots again. The longest uptime I was able to get on one with random reboot issues was around 60 hours.

Now on my fifth Nexus 7, I have not seen one single random reboot since the day I brought it home from the store, almost 2 months ago now. I have not done anything differently. I restored apps and settimgs from Google, tried custom roms and custom kernels, I have all the same apps installed, and never one random reboot.

I would recommend returning or exchanging your Nexus 7 if you are experiencing these random reboots.
[Nexus 7 (2013) Q&A] Anderson2:
You may well be right.

See

http://xdaforums.com/showthread.php?t=2535835
[Nexus 7 (2013) Q&A] roxanna77:
Going to RMA mine, when it starts rebooting again I'll RMA it again until they get it right these things are real pieces of crap. I loved my Nexus 7 2012 version glad I kept it.
[Nexus 7 (2013) Q&A] lmacmil:
Just found this thread after posting in a thread on the same topic in the [general] section. I got mine in early August (the 16GB wifi version) and experience random reboots a couple times a week. I use it every day to read books and also log onto the internet multiple times per day (I disconnect from wifi when I don't need it.) I could live with it the way it is but I'm concerned it might get worse. Wondering if anyone has experienced the reboot problem getting worse over time.
[Nexus 7 (2013) Q&A] R1_:
Got two reboots for about two weeks. With stock 4,3 and with final stable cm 10,2. Have noticed that it usually happens when I do some actions with gps. For now I turned off all geo services to look how it may help me. Custom kernel will be as next step. Also, up to date kitkat update 4.4.1 too

Hope it is software problem cuz I am not able to return me nexus:(
[Nexus 7 (2013) Q&A] lmacmil:
Just wanted to report that I emailed ASUS tech support and got a response within 24 hrs. They suggested a "cold boot" by the following procedure which I have not tried yet. It had not rebooted itself in a couple days now but I will try this eventually. I am also uninstalling apps that I don't really use.

Android JB OS Cold Boot method:

1. Turn off the unit.

2. Press the hold the Volume down and Power key as the same time for several seconds until you see some white texts on the screen.

3. It will automatically enter the recovery mode.

4. Press the Volume Down to select the Android icon.

5. Press the Volume Up twice time to execute the cold boot.
[Nexus 7 (2013) Q&A] shams6:
After go around Google i found that it is for asus transformer ee pad which is Another type hard reset/factory reset which I have already done but random reboot continues.

Sent from nexus 7 (2013) using tapatalk
[Nexus 7 (2013) Q&A] magneta:
I'm wondering the same thing as well. Too bad I can't RMA it as I'm leaving to a relatively remote island come January 2014.
[Nexus 7 (2013) Q&A] lmacmil:
Mine rebooted earlier today while in Facebook. It seemed to freeze for a couple seconds then restarted. Just connected to wifi again and it is now installing 4.4.2!!! I've only had 4.4 a couple weeks and never did see 4.4.1. We'll see if that fixes anything.
[Nexus 7 (2013) Q&A] shams6:
Let us know. Any improvement.

Sent from nexus 7 (2013) using tapatalk
[Nexus 7 (2013) Q&A] R1_:
Have got another random reboot. With disabled gps service. I am sad :(

Next step is custom kernel.
[Nexus 7 (2013) Q&A] R1_:
Well, as I understood custom kernels provide some special features like sweep 2 wake, 3g modem support, overclock etc

I dont need it. So better I will try to do full storage wipe (include /system and boot) and then install stable cm 10,2 release without GAPPS. Will post results in this thread.
[Nexus 7 (2013) Q&A] aa_chow:
Mine had random reboots since 4.3, not not very often. Now, on 4.4 it happens more often. It almost always happens when there is a lot of disk writing activity while on WiFi, eg transferring large files over WiFi. As far as I can tell, haven't happens while transferring the same files via USB.

My Nexus 10 used to have random reboots, but ever since 4.2 or 4.3 it disappeared.

I run stock everything, except bootloader unlocked and rooted.
[Nexus 7 (2013) Q&A] ClearIdentity:
my 2 cents

No reboots since kitkat currently on 4.4.2

N7 32gb

August 2013
[Nexus 7 (2013) Q&A] aa_chow:
It was actually the worst on 4.4.2.
[Nexus 7 (2013) Q&A] wlinux:
This happened on mine also, I used adb and fastboot to reflash everything, never get that anymore.
[Nexus 7 (2013) Q&A] cobyman7035:
is that only for stock recovery? what if u have TWRP installed
[Nexus 7 (2013) Q&A] lmacmil:
I assume ASUS tech support assumes and supports only the stock OS.
[Nexus 7 (2013) Q&A] partylikeaninjastar:
I've had reboots back on 4.3, but I'm getting even more on 4.4. Currently running CM11. Had issues with SlimKat + Xposed.

Trying to read books in Google Books is a guarantee reboot for me.
[Nexus 7 (2013) Q&A] lmacmil:
About a week after the 4.4.2 date. I had the first random reboot today. I think that's a longer than normal interval vs. 4.3.
[Nexus 7 (2013) Q&A] mj0528:
Not a single one here
[Nexus 7 (2013) Q&A] joelcripes:
I am experiencing the random reboots as well as touch screen issues. I requested an RMA from ASUS. We'll see if they actually fix anything.
[Nexus 7 (2013) Q&A] Lulhasafotn:
Got mine back from Asus today, so far no problems!
[Nexus 7 (2013) Q&A] joelcripes:
Did they repair it or replace it? If they repaired it, do you know what they did?

Also, did you wipe your device before sending it? I'm just wondering if I should for security purposes.
[Nexus 7 (2013) Q&A] Lulhasafotn:
They did repair it, but they didn't give any explanation what the broken part was. It just says repair. There was a sticker on the box saying "RMA" Yes I did a complete wipe before sending it to Asus.
[Nexus 7 (2013) Q&A] Geodude074:
No random reboots here. Although I have had a few random freezes now and then.

Like someone else mentioned, it's probably app incompatibility that's causing it.
[Nexus 7 (2013) Q&A] boricua95:
I think the random reboots might be with location services, mine rebooted when I left my house and went to work. Then when I left work it rebooted again. Both times I was connected to wifi. 16 gb model.

I also had a couple random reboots when I first purchased the device and was entering my Google account info. Other than at those times I don't have random reboots. I also installed an app to log my reboots and crashes. Will post back after a couple days.

Sent from my Nexus 7 FHD (2013)
[Nexus 7 (2013) Q&A] sluma:
I bought mine earlier this morning. In the past 2.5 hours mine rebooted twice. It seems random and I cannot determine what is causing it. once it rebooted while I was reading chrome, the other time it rebooted when I laid it down. Battery life is fine, but this reboot issue does seem very strange.
[Nexus 7 (2013) Q&A] Nate2:
I use this app to keep a close watch on dubious Android devices that randomly/secretly reboot: http://play.google.com/store/apps/details?id=be.watana.rebootlogger
[Nexus 7 (2013) Q&A] darkrom:
I've been keeping an eye out for this issue. Hasn't happened once for me yet.
[Nexus 7 (2013) Q&A] darll:
I had my home screen personalization reset as well. It showed me the same launcher crash dialog. I get about one or 2 reboots per day. It happens at very random times so i cannot pinpoint an exact cause. I hope google releases a software update to fix this issue.

Asides these reboots, i am loving the Nexus 7(2013)

---------- Post added at 02:25 PM ---------- Previous post was at 02:23 PM ----------

Most times you wouldn't notice because the reboot time is very fast( MAYBE BTW 7- 8 SECS)

The best way to know if it rebooted is to check you recent apps window. It is usually empty after a reboot occurs.
[Nexus 7 (2013) Q&A] player911:
I haven't caught my 32gb but I'll try some of those apps. I've been on XDA, chrome, games, and talk pretty much nonstop since I got it. No problems that I know of, except with Sidebar and RoundR notifications not sticking (settings has it unchecked but there are notifications. Have to check then uncheck.)
[Nexus 7 (2013) Q&A] rxnelson:
I don't want to be the downer hating on Google but I wouldn't count on them fixing it quickly. I'd keep exchanging it if I were you.

Nexus 10 rebooting since November launch. Better but not fixed in 4.3....did I mention it was since like November?

http://productforums.google.com/forum/m/#!msg/mobile/VFYnt7uN9d0/hiBfBdXTdkwJ
[Nexus 7 (2013) Q&A] boricua95:
So far going strong for 24 hours straight. Only thing I did different is I actually powered the device off myself and turned it back on for the first time last night since purchasing it.

Spoke too soon, it rebooted.

Sent from my Nexus 7 FHD (2013)
[Nexus 7 (2013) Q&A] lowlymarine:
I also have the 16GB, and I saw about three random reboots on day one (the 27th) then no more after updating and rooting until tonight - got one about ten minutes ago while in Chrome and listening to Google Play music.

I'd be willing to bet it's a WiFi-related issue in some way. It's always WiFi-related.
[Nexus 7 (2013) Q&A] shawking:
You can count me in as a person who saw a lot of random reboots 10+ a day. I use the tablet to monitor security camera and display camera on TV.

I took it back and exchanged it today. 6 hours up so far ZERO issues. I couldn't get beyond 3 hours with the last unit.

If anyone has random reboot issues I would exchange while you can. Its my suspicion that it is a couple of bad sectors of memory.
[Nexus 7 (2013) Q&A] boricua95:
Keep us updated, I'm getting 1 to 2 reboots a day on the 16gb model. Might be going back.

Sent from my Nexus 7 FHD (2013)
[Nexus 7 (2013) Q&A] Nate2:
These reboots that you guys are encountering, are they soft reboots or hard reboots? The latter will reset the System Uptime counter.
[Nexus 7 (2013) Q&A] billownz:
Had three reboots last night. Two from listening to Google music and one from idle. All within 20 mins and there was no freezing or performance issues prior. I'm convinced mines defective.
[Nexus 7 (2013) Q&A] sluma:
For me it seemed to be a soft reboot. after having it reboot twice within 2 hours from the time I purchased it, I have not come across reboots yet...been almost 20 hours and no reboot. if it were a hardware issue I would have suspected more reboots. When I get time I'll try to go through all the apps that I have and see what combo causes these reboots. I also disabled Google current which I heard has caused crashes before so we'll see if that was the cause.
[Nexus 7 (2013) Q&A] player911:
I hadn't noticed it before but last night I dropped it on some carpet from about 1ft (nothing damaging). Picked it up and it was rebooting.

Seemed good all of last night. Plugged it in this morning and came back, the system counter only shows uptime of 1hr. So it had to reboot about the time I plugged it in.

I've never had it reboot when using it, just seems random.

Probably just a software glitch. I can't see it being "memory" or the battery. Might be more widespread then people know since its rebooting when idle.

I'd never would have noticed if I wasn't looking for it.
[Nexus 7 (2013) Q&A] Nate2:
I could be wrong, but soft reboots might be more indicative of a software glitch. Try using a logcat recorder to see what the device was doing right before the reboot occurred.

Hard reboots might be indicative of a hardware problem.
[Nexus 7 (2013) Q&A] turdbogls:
Mine were hard reboots.

I could pretty much replicate it on demand by using the "currents" app. that would lock it up within a minute. any other time, it seemed completely random.

my new unit is MUCH better. i think i had 1 soft reboot since exchanging it 4 days ago.
[Nexus 7 (2013) Q&A] spyderfry:
EVERYONE i know that has purchased one of these (all 16gb models) including myself, are experiencing this. I would wager that those who are not "experiencing" it are simply not aware of it.
[Nexus 7 (2013) Q&A] boricua95:
I totally agree with you on this. I'll return mine Friday or Saturday for a 32gb and see how that works. If it was a software glitch then why aren't more people on 32gb models posting with the same issue?

Sent from my Nexus 7 FHD (2013)
[Nexus 7 (2013) Q&A] joelcripes:
Cool. Thanks man.

Hopefully the repair works. I'm always very skeptical about these "repairs".
[Nexus 7 (2013) Q&A] Lulhasafotn:
So am I, but I let you all know how it's working out. Update: 115 hours uptime and still no random reboot.
[Nexus 7 (2013) Q&A] jkq1996:
Well I got my new Nexus 7 16GB from Best Buy about 10 days ago. It immediately loaded and installed KitKat 4.4.2. I use it no more than an hour a day and 90% of what I do is web browsing on Chrome. I noticed random reboots sometimes when the tablet is asleep just sitting on a table, and sometimes when I'm looking at a web page. So I googled "Nexus 7 random reboots" and here I am. I never would have bought this thing if I had known about this problem.

Without having to read through 59 pages of this thread... has Google publicly acknowledged that there is an issue with the Nexus 7??

I've been reading about this problem for about a half an hour and I haven't seen a consensus of what exactly the problem is.

I guess I will take it back to Best Buy and see if they will let me exchange it or send it in for a repair.

Is there any way to count how often it reboots? For example if I set it down and don't touch it for 24 hours, how can I determine how many times it rebooted during that time?
[Nexus 7 (2013) Q&A] Lulhasafotn:
In settings "about tablets" and "status" you can see your up time.
[Nexus 7 (2013) Q&A] jkq1996:
Went to Best Buy today to see what my options were. The guy of course said he had never heard of the "random reboot" problem and was not aware of any problem issues with the Nexus 7. He said sending it in for a repair was not possible because that would not be "cost effective".

So I will try out Nexus 7 #2 and see if it has the same problems...
[Nexus 7 (2013) Q&A] Noodoggy:
same here

I have the same random reboot issue. Sometimes it is frequent and other times I can go a day or so without them. Mostly annoying as it is usually back up and running within 1 minute. However sometimes it will happen a while bunch of times within s short time. Running ART on kit Kat 4.4.2 or whatever the latest is. It seemed to me every time out rebooted I had an app update so I turned the auto update off but it had made no difference. I sent Google customer support an inquiry. Is this gonna be a repair issue? Or a exchange for a new one?. I got mine from Staples. Thanks for your help!
[Nexus 7 (2013) Q&A] cobyman7035:
Random reboots is hw issue, return or get a new one! It won't go away lol... Hell a annoying, although nex7 reboots pretty fast

Via my NeXus™ 7 FHD on Tapatalk⁴ Pro
[Nexus 7 (2013) Q&A] hmichakis:
I too have the random reboots issue (along with the autorotate and occasionally the multi touch isse) and I raised a support ticket with ASUS. I described my problems clearly and I mentioned that I am one of many other users who have these problems and they have documented their experiences in forums all over the web.

I received an RMA number within one day and my device was picked up free of charge. I received my device less than a week later with the verdict that it is OK and no fix is needed.

They haven't replaced or repaired the device, I still have these problems and I have sent another e-mail to ASUS support. I was frankly expecting much more from ASUS and Google on such problems, the fact that ASUS don't even know about a bad batch of devices is saying a lot.
[Nexus 7 (2013) Q&A] joelcripes:
How did you get them to pick it up for free? I had to pay to ship mine. What a joke.
[Nexus 7 (2013) Q&A] cobyman7035:
If all fails try to brick your device lol

Via my NeXus 5 on Tapatalk⁴
[Nexus 7 (2013) Q&A] jkq1996:
So far so good, I have had my new replacement Nexus 7 for a month and I have not experienced a single reboot. I downloaded a system uptime app (can't remember what its called) and I check it frequently to see if there has been a reboot I didn't notice, but there has not been any.
[Nexus 7 (2013) Q&A] BSnapp:
I switched from Dalvik to art in developer settings, and I have not had a reboot since. Uptime is well over 4 hours. Not saying that is the solution, just saying it worked for me. Maybe for you too.
[Nexus 7 (2013) Q&A] Yarbo:
I had to RMA my device, that was the only thing that fixed it.
[Nexus 7 (2013) Q&A] BullSpit:
How long was the turn around and did they repair or send you a new device?

Mine has been doing the "random reboot dance" on 2 different ROMs.
[Nexus 7 (2013) Q&A] tvdang7:
Do you have to pay shipping to RMA? I have this problem
[Nexus 7 (2013) Q&A] crachel:
I'm at 205 hours uptime with KTU84L (4.4.3)
[Nexus 7 (2013) Q&A] Nate2:
You can use http://play.google.com/store/apps/details?id=be.watana.rebootlogger
[Nexus 7 (2013) Q&A] crachel:
Ended up with just short of 600 hours uptime, went ahead and accepted the 4.4.4 update since it was just a security update and subsequently had a reboot somewhere in the < 24 hours range... So issue seems to remain.
[Nexus 7 (2013) Q&A] pbassjunk:
FIX

[If this is common knowledge dont troll me, i couldnt find it, which is also why i shared it for everyone else looking]

OK, I've found an actual fix. I spent roughly 15 days testing all of the various permutations to find what works and what doesn't. If I got a random reboot I'd move on to the next, otherwise I kept it in daily driver condition for 72 hours. Full wipes, no backup/restore of data, reinstalled everything from scratch. Gotta eliminate those wild cards.

Random reboots don't occur on 4.3. There are occasionally some strange pauses, but the classic nexus random reboot is strictly a post 4.4 issue.

Nexus 2013 that was factory image'd with any of the 4.3 builds (15J, 15Q, 15R) and you OTA up to any 4.4, .2, .3, .4, you get random reboots. Doesn't matter what 4.3 you start with and what 4.4 you end up with, something in the first 4.4 (16S) is broken. Old dependency, compiled wrong lib, out of date driver, who knows.

Nexus 2013 that was factory image'd with any of the 4.4 builds (16S, 49H, 84L, 84P) can safely OTA to any of the 4.4 updates. No random reboots.

I'd be willing to bet that everyone who was sent a replacement nexus that didn't have any problems afterwards where shipped a device with a 4.4 factory image.

So.. To fix this, if you want Kit Kat, you need to reflash your Nexus using fastboot and a 4.4 image. It'll wipe your data so backup first (and not a nandroid backup - manually restore files from a PC and redo your apps - annoying but it'll make sure there aren't any other issues).

However, kit Kat battery life sucks. 6 hours of screen on time vs 10 with 4.3.

You can reflash 4.3 if you want the battery life and can safely OTA to any 4.3 update. Just not 4.4.

I haven't done anything with Android L preview primarily because you can't OTA to it.

Also, ART vs Dalvik doesn't make a difference. I read threads claiming that switching to ART solved reboots. If you OTA from 4.3 to 4.4, it doesn't.

Factory stock images here:

https://developers.google.com/android/nexus/images

If in doubt of your fastboot and adb ability, use Nexus Root Toolkit. It automates all of this.

I only had a sample size of 3 (2 eBay refurbs and 1 Microcenter new) so don't treat this as gospel, but I'm 98% sure this'll solve reboots. 100% consistency across all three devices when all starting at the same baseline.